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WAN optimization Example configuration To configure tunnel sharing for HTTP traffic in a WAN optimization profile: config wanopt profile edit default config http set tunnel-sharing {express-shared | private | shared} end next end Transparent mode WAN optimization is transparent to users. This means that with WAN optimi...
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WAN optimization exiting the FortiGate have their source address changed to the address of the server-side FortiGate unit interface that sends the packets to the servers. To configure a passive wan optimization policy in the CLI: config firewall policy edit <policy ID> set srcintf <Incoming interface> set wanopt-passiv...
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WAN optimization The result is less data transmitted over the WAN. Initially, byte caching may reduce performance until a large enough byte caching database is built up. To enable byte caching, select Byte Caching in a WAN optimization profile. Byte caching cannot determine whether or not a file is compressed (for exam...
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WAN optimization Manual and active-passive You can create manual (peer-to-peer) and active-passive WAN optimization configurations. There are a few key differences between manual and active-passive mode: l For manual mode, the tunnels are always up which makes it more resource extensive as compared to active￾passive. l...
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WAN optimization Monitoring performance Using WAN Opt. & Cache widgets, you can confirm that a FortiGate unit is optimizing traffic and view estimates of the amount of bandwidth saved. These include peers manually added to the configuration as well as discovered peers. To add WAN Opt. & Cache widgets go to Dashboard > ...
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WAN optimization HA You can configure WAN optimization on a FortiGate HA cluster. The recommended best practice HA configuration for WAN optimization is active-passive mode. When the cluster is operating, all WAN optimization sessions are processed by the primary unit only. Even if the cluster is operating in active-ac...
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WAN optimization Handling the traffic by different WAD workers results in losing cached related benefits of using source affinity, as there is the memory cache on the current wad worker and if a new connection is handled by another worker, the cache will not be hit. This is explained by the warning message that appears...
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WAN optimization l Traffic shaping works as expected on the client-side FortiGate unit. l If transparent mode is enabled in the WAN optimization profile, traffic shaping also works as expected on the server￾side FortiGate unit. l If transparent mode is not enabled, traffic shaping works partially on the server-side For...
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WAN optimization Out-of-path WAN optimization topology In an out-of-path topology, one or both of the FortiGate units configured for WAN optimization are not directly in the main data path. Instead, the out-of-path FortiGate unit is connected to FortiGate units in the data path, and the device is configured to redirect...
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WAN optimization Configuration examples The following pages are used in the WAN optimization configuration examples demonstrated in the subsequent sections: l WAN Opt. & Cache > Profiles: Configure the default WAN optimization profile to optimize HTTP traffic on client side. l WAN Opt. & Cache > Peers: Change the Host ...
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WAN optimization A WAN optimization firewall policy is a firewall policy running in Proxy-based inspection mode with WAN Optimization enabled. A WAN optimization firewall policy cannot be configured with inspection mode set to Flow-based. The following topics provide instructions on different WAN optimization configura...
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WAN optimization Configuring manual WAN optimization from the GUI Use the following steps to configure the example configuration from the GUI: To configure the client-side FortiGate unit: 1. Go to WAN Opt. & Cache > Peers and change the Host ID of the client-side FortiGate unit: a. Click Change. The Host ID pane opens....
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WAN optimization d. Enable WAN Optimization and configure the following settings: WAN Optimization Manual Profiles default Peers Server-Fgt e. Click OK to save the policy. To configure the server-side FortiGate unit: 1. Go to WAN Opt. & Cache > Peers and change the Host ID of the server-side FortiGate unit: a. Click Ch...
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WAN optimization config wanopt settings set host-id Client-Fgt end 2. Add the Host ID of the server-side FortiGate: config wanopt peer edit Server-Fgt set ip 192.168.30.12 next end 3. Edit the default WAN optimization profile and enable HTTP WAN optimization: config wanopt profile edit default config http set status en...
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WAN optimization 3. Add a WAN optimization proxy policy: config firewall proxy-policy edit 0 set proxy wanopt set dstintf port5 set srcaddr all set dstaddr all set action accept set schedule always set service ALL next end Active-passive WAN optimization configuration example Please ensure that the Prerequisites on pag...
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WAN optimization Configuring active-passive WAN optimization from the GUI Use the following steps to configure the example configuration from the GUI. To configure the client-side FortiGate unit: 1. Go to WAN Opt. & Cache > Peers and change the Host ID of the client-side FortiGate unit: a. Click Change. The Host ID pan...
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WAN optimization SMB Action ACCEPT c. Set Inspection Mode to Proxy-based. d. Enable WAN optimization and configure the following settings: WAN Optimization Active Profile Custom-wan-opt-pro e. Click OK. To configure the server-side FortiGate unit: 1. Go to WAN Opt. & Cache > Peers and change the Host ID of the server-s...
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WAN optimization d. Enable WAN Optimization and configure the following settings: WAN Optimization Passive Passive Option Default e. Click OK. 4. Add a WAN optimization proxy policy from the CLI: config firewall proxy-policy edit 0 set proxy wanopt set dstintf port5 set srcaddr all set dstaddr all set action accept set...
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WAN optimization 4. Add an active WAN optimization firewall policy: config firewall policy edit 0 set srcintf port2 set dstintf port3 set srcaddr all set dstaddr all set action accept set service HTTP FTP SMB set schedule always set inspection-mode proxy set wanopt enable set wanopt-detection active set wanopt-profile ...
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WAN optimization set srcaddr all set dstaddr all set action accept set schedule always set service ALL next end Secure tunneling configuration example Please ensure that the Prerequisites on page 3950 are met before proceeding with the configuration example. See Secure tunneling on page 3955 for conceptual information....
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WAN optimization To configure the client-side FortiGate unit: 1. Go to WAN Opt. & Cache > Peers and change the Host ID of the client-side FortiGate unit: a. Click Change. The Host ID pane opens. b. Enter a new Host ID: Host ID Client-Fgt c. Click OK. 2. Create the server-side FortiGate unit peer: a. Select Create New. ...
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WAN optimization Incoming Interface port2 Outgoing Interface port3 Source all Destination all Schedule always Service HTTP Action ACCEPT c. Set Inspection Mode to Proxy-based. d. Enable WAN Optimization and configure the following settings: WAN Optimization Active Profile Secure-wan-opt-pro e. Click OK. To configure th...
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WAN optimization a. Click Create New. b. Enter a Name and configure the following settings: Incoming Interface port4 Outgoing Interface port5 Source all Destination all Schedule always Service ALL Action ACCEPT c. Set Inspection Mode to Proxy-based. d. Enable WAN Optimization and configure the following settings: WAN O...
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WAN optimization next end 3. Add a new authentication group to be used for secure tunneling: config wanopt auth-group edit Auth-Secure-Tunnel set auth-method psk set peer-accept defined set psk ******** next end 4. Add a WAN optimization profile that enabled secure tunneling and includes the authentication group, enabl...
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WAN optimization 3. Add an authentication group to be used for secure tunneling: config wanopt auth-group edit Auth-Secure-Tunnel set auth-method psk set peer-accept defined set psk ******** next end 4. Add a passive WAN optimization firewall policy: config firewall policy edit 0 set srcintf port4 set dstintf port5 set...
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WAN optimization l Review your configuration and make sure all details such as address ranges, peer names, and IP addresses are correct. l Check routing on the FortiGate units and on the client and web server networks to make sure packets can be forwarded as required. The FortiGate units must be able to communicate wit...
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WAN optimization peer name=Server-Fgt id=5 ip=192.168.30.12 SSL-secured-tunnel=no auth-grp= bytes_in=1228 bytes_out=1264 Tunnel: id=4 type=manual vd=0 shared=no uses=0 state=2 peer name=Server-Fgt id=4 ip=192.168.30.12 SSL-secured-tunnel=no auth-grp= bytes_in=1228 bytes_out=1264 Tunnel: id=1 type=manual vd=0 shared=no ...
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WAN optimization Tunnels total=1 manual=0 auto=1 Unlike manual mode, for active-passive configurations, each session will negotiate an active￾passive tunnel so an open session is required the display the corresponding output above. For example, continuous data transfer such as uploading or downloading will display tunn...
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VM This section contains topics on deploying FortiGate-VM: l Amazon Web Services on page 3984 l Microsoft Azure on page 3984 l Google Cloud Platform on page 3984 l OCI on page 3985 l AliCloud on page 3985 l Private cloud on page 3985 l VM license on page 3985 l Permanent trial mode for FortiGate-VM on page 3992 l Addin...
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VM OCI See the 7.6.2 FortiOS OCI Administration Guide. AliCloud See the 7.6.2 FortiOS AliCloud Administration Guide. Private cloud See FortiGate Private Cloud in the document library. VM license You can access FortiGate VM License from Dashboard > Status in the Virtual Machine widget. Click the device license and selec...
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VM Field Description status is continuous. If the number is 30 days or more, the status changes to invalid. This status also occurs if the duplicate copy status persists for more than 24 hours. FortiOS restricts GUI access until you upload a valid license. Firewall policies do not work. FortiGuard downloads are unavail...
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VM 2. Enable SSH in the administrative access for the interface where the transfer will take place: config system interface edit <interface> append allowaccess ssh next end 3. On your computer, upload the VM license. This example is for Linux: scp <filename> <admin-user>@<FortiGate_IP>:vmlicense VM license types FortiG...
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VM Feature VM-Series Trial V-series S-series FortiFlex vCPU number upgrade or downgrade Not supported. Not supported. Not supported. Supported via co-term. You can also upgrade the service bundle. Contact a Fortinet sales representative to upgrade. Natively supported via the scale up/down feature. VDOM support By defau...
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VM To view the license status, expiration date, and VM resources: # get system status Version: FortiGate-VM64-KVM v7.6.2,buildXXXX,200730 (GA) ... Serial-Number: FGVM08********** .... License Status: Valid License Expiration Date: 2025-12-10 VM Resources: 1 CPU/8 allowed, 2010 MB RAM ... To display license details: # d...
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VM Field Value Description status 0 Startup 1 Success 2 Warning 3 Error 4 Invalid copy 5 Evaluation license expired 6 Grace period. For FortiFlex, there is a two-hour grace period to begin passing traffic upon retrieving the license from FortiCloud. code 2xx, 3xx Success 200 Valid 202 Accepted (treated as correct respo...
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VM Combination Indicates... valid: 0 status: 3 code: 0 VM is unlicensed. For FortiFlex licenses, the following command allows you to enter the license token and proxy information: # execute vm-license <token> https://<username>:<password>@<proxy IP address>:<proxy port> FortiOS can receive the following error codes fro...
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VM Requesting FortiCare license token: *******, proxy:(null) Failed to download VM license. l If FortiOS can verify the license within the set number of retries, FortiOS successfully installs the VM license: # execute vm-license 227602862F7E6E9XXXX This operation will reboot the system ! Do you want to continue? (y/n)y...
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VM l Maximum of 1 CPU and 2 GB of memory l Maximum of three interfaces, firewall policies, and routes l No FortiCare support l No FortiGuard support l Support for a maximum of two virtual domains (VDOM). When using multi-VDOM mode, the root VDOM must be an admin type and the other can be a traffic VDOM. See VDOM types ...
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VM l diagnose debug vm-print-license. The following output is expected: SerialNumber: FGVMEVNXFLTGKOBC CreateDate: Sat Jul 16 20:11:15 2022 UUID: 4213dbbc94f2520b0d75eeafe1b319c7 Key: yes Cert: yes Key2: yes Cert2: yes Model: EVAL (1) CPU: 1 MEM: 2048 VDOM license: permanent: 2 subscription: 0 To obtain the permanent V...
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VM limitations and allows you to upload a paid VM license. To allow FortiManager to apply a license to an unlicensed FortiGate-VM instance: 1. Confirm that the FortiGate is unlicensed by running get system status in the FortiOS CLI. The following shows expected output for this command: Version: FortiGate-VM64-AZURE v7....
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VM To activate the FortiGate-VM with the base license: 1. Purchase and register the FortiGate-VM base license in FortiCare: a. Purchase the FortiGate-VM base license from Fortinet or a Fortinet reseller. b. You receive a license certification with a registration code. Open the certification. c. Log in to Fortinet Custo...
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VM M6JSD-8EE32-VHIJB-N) displays under Available Key(s). 2. Apply the FortiGate-VM upgrade license key to FortiOS: a. Log in to the FortiGate-VM CLI in the local console or using SSH. b. Apply the VDOM upgrade license key: FGVM4VTM19000476 # execute upd-vd-license M6JSD-8EE32-VHIJB-N update vdom license succeeded 3. Ve...
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VM Current HA mode: standalone Branch point: 1803 Release Version Information: GA FortiOS x86-64: Yes System time: Fri Dec 25 13:24:20 2020 PF and VF SR-IOV driver and virtual SPU support Physical function (PF) and virtual function (VF) PCI Passthrough and SR-IOV drivers in FortiGate guest VM are supported. PF provides...
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VM Driver Version Hypervisor PCI￾Passthrough/SR￾IOV vSPU (In￾guest DPDK) Note i40e 2.12.6 Yes i40evf 3.6.15 Available in FortiOS 6.4.0 and earlier versions. Iavf 4.5.3 Replaces i40evf in FortiOS 6.4.1 and later versions. Supports Intel E810-C 100G adapters. Mlx5 24.04-0.6.6 Supports Nvidia ConnectX-5 and ConnectX-6 100...
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VM To check what driver is being used on the FortiGate: # diagnose hardware deviceinfo nic port2 Name: port2 Driver: i40e Version: 2.4.10 Bus: 0000:03:00.0 Hwaddr: 3c:fd:fe:1e:98:02 Permanent Hwaddr:3c:fd:fe:1e:98:02 State: up Link: up Mtu: 1500 Supported: auto 1000full 10000full Advertised: auto 1000full 10000full Aut...
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VM l While the instance is running, edit the instance metadata service version in the GUI ,and change the allowed IMDS version to VERSION 2 ONLY (see Getting Instance Metadata in the OCI documentation). 2. The FortiGate will use the metadata v2 endpoints to get the metadata bootstrap information. In FortiOS, verify thi...
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VM 2. In FortiOS, configure the OCI Fabric connector (see OCI SDN connector using certificates on page 3755 for detailed instructions): a. Create the SDN connector. b. Verify that the OCI connector comes up (Security Fabric > External Connectors page indicates the status is up). c. Configure a dynamic firewall address ...
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VM FIPS-CC cipher mode is silently enabled when configured via cloud-init. The following behavior occurs when you enable FIPS cipher mode: l You can restore a license, image, configuration, and so on from an FTP server. l The following options are available: SSH algorithms l aes128-gcm@openssh.com l aes256-gcm@openssh....
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VM l aes256-sha384 l aes256-sha512 l aes256-sha512 l aes256gcm l aes256gcm IKE/IPsec DH groups l Default = 19, or any three from 14 - 21, 27 - 32 HTTPS for admin and SSL VPN (with RSA server certificate) TLS suites PFS: l TLS_AES_256_GCM_SHA384 l ECDHE-RSA-AES256-GCM-SHA384 l DHE-RSA-AES256-GCM-SHA384 l TLS_AES_128_GCM...
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VM config system global set hostname mimecheck set admintimeout 480 end config system admin edit admin set password 12345678 end The following shows the content of an example cloud-init MIME file that includes the FortiGate-VM license and some configuration. The example omits most of the license file content for securi...
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VM >> FGVMULTM12345678 (global) $ set hostname vFGTvm00 >> FGVMULTM12345678 (global) $ end >> vFGTvm00 $ config system admin >> vFGTvm00 (admin) $ edit admin >> vFGTvm00 (admin) $ set password 12345678 >> vFGTvm00 (admin) $ end >> vFGTvm00 $ >> vFGTvm00 $ config system interface >> vFGTvm00 (interface) $ edit port1 >> ...
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VM TPM support for FortiGate-VM Using the TPM module, the FortiGate can generate, store, and authenticate cryptographic keys. When TPM is enabled on a FortiGate,a master-encryption-password is automatically generated to encrypt sensitive data on the FortiGate such as admin passwords, IPsec VPN preshared keys (PSK), and...
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VM To check if your FortiGate has a TPM: 1. Verify that the required packages are installed on the Linux KVM host: packet@kvm-s01:~$ lsb_release -a No LSB modules are available. Distributor ID: Ubuntu Description: Ubuntu 22.04.1 LTS Release: 22.04 Codename: jammy packet@kvm-s01:~$ packet@kvm-s01:~$ apt list swtpm swtpm...
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VM --ram $RAM \ --sysinfo host \ --controller $CONTROLLER \ --boot hd,menu=on \ --disk fortios.qcow2,device=disk,bus=$BUS,format=qcow2,cache=none,io=native \ --disk $DOMAIN-log.qcow2,device=disk,bus=$BUS,format=qcow2,cache=none,io=native \ --disk $DOMAIN-wanopt.qcow2,device=disk,bus=$BUS,format=qcow2,cache=none,io=nati...
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VM e82285f1fa1b4a73bd1bfdbf0d75a02f94f069ae1546d2f28f984046f384f4b35ef1451a191628b2a1329f13 8dad4e4407d0d03b2f71defc568642fe74d98f0e383e8ac1a5c94b4c30c1a0aae0cfe96bc9316397582cbbb8 34557a2112aad32d3f1e825e8dfbd569bb9b2492728c425609515568f17d42aee8a5fdaf973a441aaf8bf207 62101a9e2507ee0b4e876280e36474b4c10179df18fe066db7...
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VM localca.options Successfully created platform certificate locally. Successfully created NVRAM area 0x1c00002 for RSA 2048 EK certificate. Successfully created NVRAM area 0x1c08000 for platform certificate. Successfully created ECC EK with handle 0x81010016. Invoking /usr/lib/x86_64-linux-gnu/swtpm/swtpm-localca --ty...
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VM FGT_VM64_KVM # diagnose tpm get-property TPM capability information of fixed properties: ========================================================= TPM_PT_FAMILY_INDICATOR: 2.0 TPM_PT_LEVEL: 0 TPM_PT_REVISION: 164 TPM_PT_DAY_OF_YEAR: 75 TPM_PT_YEAR: 2021 TPM_PT_MANUFACTURER: IBM TPM_PT_VENDOR_STRING: SW TPM TPM_PT_VE...
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VM Number of times that TPM2_Shutdown: 0 Safe: 1 = Yes FGT_VM64_KVM # diagnose tpm shutdown-prepare Shutdown works as expected. FGT_VM64_KVM # diagnose tpm selftest Successfully tested. Works as expected. FGT_VM64_KVM # diagnose tpm generate-random-number Random value: 0x00000000: 0x73 0xF1 0x9F 0x31 FGT_VM64_KVM # dia...
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VM FGT_VM64_KVM # exec private-encryption-key verify u7oOx1iBjPFu4XLZVq5/RpoZrDJ9htRo6Jjhfts4BaI= FHmUhzSyT0IEfyoRnfdTFbY2l0o= Verification passed. 5. Back up the config: FGT_VM64_KVM # execute backup config tftp FGVM02TM12345678.conf 172.18.70.161 Please wait... Connect to tftp server 172.18.70.161 ... # Send config f...
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Hyperscale firewall Hyperscale hardware and facilities can scale a distributed computing environment up to thousands of servers. It is about achieving massive scale in computing, typically for big data or cloud computing. A hyperscale firewall secures hyperscale data centers and 5G networks. See the Hyperscale Firewall...
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Troubleshooting This section is intended for administrators with super_admin permissions who require assistance with basic and advanced troubleshooting. Administrators with other types of permissions may not be able to perform all of the tasks in this section. This section contains the following troubleshooting topics:...
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Troubleshooting l CLI troubleshooting cheat sheet on page 4074 l CLI error codes on page 4074 l Additional resources on page 4075 Troubleshooting methodologies The sections in this topic provide an overview of how to prepare to troubleshoot problems in FortiGate. They include verifiying your user permissions, establish...
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Troubleshooting get system performance status Displays CPU and memory states, average network usage, average sessions and session setup rate, viruses caught, IPS attacks blocked, and uptime. get hardware memory Displays information about memory. get system session status Displays total number of sessions. get router in...
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Troubleshooting The following questions are intended to narrow the scope of the problem and identify what to check during troubleshooting. The more factors you can eliminate, the less you need to check. For this reason, be as specific and accurate as possible when gathering information. l What is not working? l Is more...
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Troubleshooting Do not provide the output from the execute tac report unless the support team requests it. The output from this command is very large and is not required in many cases. Contact technical support Before contacting technical support, ensure you have login access (preferably with full read/write privileges...
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Troubleshooting domain-level <integer> Specify the OAM maintenance level (0 to 7, with 0 being the smallest and 7 being the largest). A unique domain level is used to communicate with other devices under the same domain ID and domain level. domain-name <string> Specify the OAM domain name or maintenance domain identifi...
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Troubleshooting execute ethernet traceroute Check the Ethernet traceroute with the peer FortiGate. The traceroute is instructed to achieve a peer through an interface with mac_address and level available under CFM support. Example In this example, an interface (vlan101) connects FortiGate 81F to FortiGate 101F. CFM is ...
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Troubleshooting # execute ethernet traceroute vlan101 1 e0:23:ff:9b:07:0a Sending CFM LTM probe to e0:23:ff:9b:07:0a ethtrace_main: flags = 0, usefdbonly = 0 ttl 1: LTM with id 984984516 cfm_matchltr - 384 cfm_matchltr - 404 reply from e0:23:ff:9b:07:0a, id=984984516, ttl=0, RlyHit Troubleshooting scenarios The followi...
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Troubleshooting Problem Probable cause Recommended action Bridging information in transparent mode Are you having problems in transparent mode? Checking the bridging information in transparent mode on page 4043 Firewall session list Are there active firewall sessions? Using a session table on page 4054 Wireless Network...
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Troubleshooting To view the date and time in the CLI: # execute date current date is: 2024-07-23 # execute time current time is: 14:17:00 last ntp sync:Tue Jul 23 13:25:21 2024 To configure the date and time in the CLI: Use the set timezone ? command to display a list of timezones and the integers that represent them. ...
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Troubleshooting 1. Go to Network > Interfaces. 2. Select an interface, such as Port1, and click Edit. 3. In the Miscellaneous area, next to Status, click Enabled. 4. Click OK. To enable an interface in the CLI: config system interface edit port1 set status up next end Checking FortiOS network settings Check the FortiOS...
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Troubleshooting Setting Description Administrative access If no protocols are selected, you will have to use the local management cable to connect to the unit. If you are using IPv6, configure the IPv6 administrative access protocols. Status Ensure the status is set to Up or the interface will not work. To display the ...
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Troubleshooting Check the following items: 1. Is the DHCP server enabled? 2. Is the DHCP server entry set to Relay? If so, verify there is another DHCP server to which requests can be relayed. Otherwise, set it to Server. 3. Does the DHCP server use a valid IP address range? Are other devices using the addresses? If on...
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Troubleshooting The first line of the output shows the CPU usage by category: CPU states: 0% user 0% system 0% nice 100% idle 0% iowait 0% irq 0% softirq The second line of the output shows the memory usage: Memory: 4050332k total, 527148k used (13%), 3381312k free (83%), 141872k freeable (3%) Memory usage should not e...
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Troubleshooting As a best practice, administrators should record the session setup rate during normal operation to establish a baseline to help define a problem when your are troubleshooting. The session setup rate appears in the average sessions section of the output. A reduced firewall session setup rate will look si...
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Troubleshooting Inactive:  153648 kB HighTotal:       0 kB HighFree:         0 kB LowTotal:   2025572 kB LowFree: 1286376 kB SwapTotal:        0 kB SwapFree: 0 kB Troubleshooting high CPU usage Connection-related problems may occur when FortiGate's CPU resources are over extended. This occurs when you deploy too many F...
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Troubleshooting cw_acd 166 S 0.0 0.5 miglogd 136 S 0.0 0.5 pyfcgid 20110 S 0.0 0.4 pyfcgid 20111 S 0.0 0.4 pyfcgid 20109 S 0.0 0.4 httpsd 20192 S 0.0 0.4 miglogd 174 S 0.0 0.4 miglogd 175 S 0.0 0.4 fgfmd 165 S 0.0 0.3 newcli 20191 S 0.0 0.3 initXXXXXXXXXXX 1 S 0.0 0.3 httpsd 184 s 0.0 0.3 The following table explains t...
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Troubleshooting Item Description CPU usage can range from 0.0 for a process or thread that is sleeping to higher values for a process or thread that's taking a lot of CPU time. 0.1 The amount of memory that the process or thread is using. Memory usage can range from 0.1 to 5.5 and higher. You can use the following sing...
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Troubleshooting Checking for unnecessary CPU “wasters” These are some best practices that will reduce your CPU usage, even if the FortiGate is not experiencing high CPU usage. Note that if the following information instructs you to turn off a feature that you require, disregard that part of the instructions. l Use hard...
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Troubleshooting You can use the System Resources widget to record CPU usage if SNMP is too complicated. However, the widget only records problems as they happen and will not send you alerts for problems. Checking the modem status You can use the CLI to troubleshoot a modem that is not working properly, or troubleshoot ...
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Troubleshooting Ping The ping command sends a very small packet to a destination, and waits for a response. The response has a timer that expires when the destination is unreachable. Ping is part of layer 3 on the OSI Networking Model. Ping sends Internet Control Message Protocol (ICMP) “echo request” packets to the de...
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Troubleshooting data-size <integer> Specify the size of data in bytes. The size excludes ICMP header information. The data size allows you to control the ICMP datagram size to test the effects of different packet sizes on the connection. Enter an integer value from <0> to <65507>. df-bit {yes | no} Don't fragment bit. ...
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Troubleshooting l no: Do not follow SD-WAN rules and policy routes. validate-reply {yes | no} Specify whether to validate reply data: l yes: Validate reply data. l no: Do not validate reply data. view-settings Display the current ping option settings. How to use ping Ping syntax is the same for nearly every type of sys...
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Troubleshooting Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 10ms, Average = 3ms To ping from a Linux PC: 1. Go to a shell prompt. 2. Enter “ping 10.11.101.101”. Traceroute Where ping will only tell you if it reached its destination and returned successfully, traceroute shows each step of the...
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Troubleshooting 3 52 ms 22 ms 18 ms core-2-g0-0-1104.storm.ca [209.87.239.129] 4 43 ms 36 ms 27 ms core-3-g0-0-1185.storm.ca [209.87.239.222] 5 46 ms 21 ms 16 ms te3-x.1156.mpd01.cogentco.com [38.104.158.69] 6 25 ms 45 ms 53 ms te8-7.mpd01.cogentco.com [154.54.27.249] 7 89 ms 70 ms 36 ms te3-x.mpd01.cogentco.com [154.5...
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Troubleshooting Checking the logs A log message records the traffic passing through FortiGate to your network and the action FortiGate takes when it scans the traffic. You should log as much information as possible when you first configure FortiOS. If FortiGate logs are too large, you can turn off or scale back the log...
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Troubleshooting i - IS-IS, L1 - IS-IS level-1, L2 - IS-IS level-2, ia - IS-IS inter area * - candidate default S* 0.0.0.0/0 [10/0] via 172.20.120.2, wan1 C 10.31.101.0/24 is directly connected, internal C 172.20.120.0/24 is directly connected, wan1 Verifying the correct route is being used Run a trace route from a mach...
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Troubleshooting Debugging the packet flow in the CLI shows the policy ID that's allowing the traffic. For information, see Debugging the packet flow on page 4047. Checking the bridging information in transparent mode Checking the bridging information is useful when you are experiencing connectivity problems. When Forti...
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Troubleshooting Sample output: diagnose netlink brctl domain ione 101 show bridge root.b ione forward domain. id=101 dev=trunk_1 6 To list the existing bridge MAC table in the CLI: diagnose netlink brctl name host <name> Sample output: show bridge control interface root.b host. fdb: size=256, used=6, num=7, depth=2, si...
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Troubleshooting Enabling diagnostics for a specific station This example uses the station MAC address to find where it is failing: FG600B3909600253 # diagnose wireless-controller wlac sta_filter 00:25:9c:e0:47:88 1 Set filter sta 00:25:9c:e0:47:88 level 1 FG600B3909600253 # 71419.245 <ih> IEEE 802.11 mgmt::disassoc <==...
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Troubleshooting <verbose> The level of verbosity as one of: l 1 - print header of packets l 2 - print header and data from IP of packets l 3 - print header and data from Ethernet of packets l 4 - print header of packets with interface name l 5 - print header and data from IP of packets with interface name l 6 - print h...
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Troubleshooting To enable packet capture in a policy in the CLI: config firewall policy edit <id> set action accept set logtraffic {all | utm} set capture-packet enable next end To view the packet capture: 1. Go to Log & Report > Forward Traffic and select the log that matches the firewall policy. 2. Select Details > A...
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Troubleshooting Variable Description dport destination port negate inverse IPv4 or IPv6 filter port port proto protocol number saddr source address sport source port vd index of virtual domain; -1 matches all If FortiGate is connected to FortiAnalyzer or FortiCloud, the diagnose debug flow output will be recorded as ev...
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Troubleshooting id=20085 trace_id=209 func=resolve_ip_tuple_fast line=2700 msg="vd-root received a packet(proto=6, 192.168.3.221:1487->203.160.224.97:80) from port5." SYN sent and a new session is allocated: id=20085 trace_id=209 func=resolve_ip_tuple line=2799 msg="allocate a new session-00000e90" Lookup for next-hop ...
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Troubleshooting Receive data from client: id=20085 trace_id=212 func=resolve_ip_tuple_fast line=2700 msg="vd-root received a packet(proto=6, 192.168.3.221:1487->203.160.224.97:80) from port5." Match existing session in the original direction: id=20085 trace_id=212 func=resolve_ip_tuple_fast line=2727 msg="Find an exist...
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Troubleshooting To display a list of available application values: diagnose test application ? To display a list of available option values: diagnose test application <application> ? The <option> value will depend on the application value used in the command. For example, if the application is http, the CLI command tha...
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Troubleshooting Field Description Rx bytes (rxb) Number of received bytes. Tx bytes (txb) Number of transmitted bytes. Rx_Errors (rxe) = rx error count Bad frame was marked as error by PHY. Tx_Errors (txe) = Tx_ Aborted_Errors ECOL (Excessive Collisions Count); only valid in half-duplex mode. Rx_CRC_Errors + Rx_Length_...
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Troubleshooting Field Description Tx_Heartbeat_Errors (txh) Number of heartbeat error. Tx_Window_Errors (txw) Late Collisions (LATECOL) Count Late collisions are collisions that occur after 64-byte time into the transmission of the packet while working in 10 to 100 Mb/s data rate and 512-byte time into the transmission...
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Troubleshooting Performing a traffic trace Traffic tracing allows you to follow a specific packet stream. This is useful when you want to confirm that packets are using the route you expect them to take on your network. To view traffic sessions: Use this command to view the characteristics of a traffic session though s...
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Troubleshooting website. You can also use a session table to investigate why there are too many sessions for FortiOS to process. GUI To view session information in the GUI: 1. Go to Security Fabric > Physical Topology. 2. From the Metrics dropdown, select Sessions. Finding the security policy for a specific connection ...
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