text stringlengths 12 175 | sentiment float64 0 2 |
|---|---|
southwestair get me on flight 4146 to denver and ill be more than happy | 1 |
usairways travelling from pwm to atl on sunday that flight got cancelled flightled and my new flight is cancelled flightled and got disconnected when reflight booking problems | 0 |
southwestair i love imagine dragons o flipping much pls destinationdragons | 2 |
usairways i have fam thats supposed to fly 222 that are currently in the hosp3 trys to speak to a human yr phone sys cuts off pls hlp | 0 |
jetblue i do not want to deal with your customer service agents with no practical knowledgeprovide me with a direct contact | 0 |
americanair both pictures taken at the same time but which is right totallyconfused httptcodvsltqzkmq | 1 |
virginamerica check out new music httptcomarcnocwzn | 1 |
usairways i need help in air on 717 to clt from phl conf d1mqf5 need confirmed on 1776 to bna at 1030 been bumped all day need home | 0 |
united heads up we didnt check 8 bags 2 we checked arrived those arent claim s for our 2 other peoples bags httptcodplq3mhqgd | 0 |
united i just asked my boyfriend to prom over the loudspeaker on flight 494 he said yes best day ever thank u so much | 2 |
usairways how do i redeem my pass to the admirals club i have 1 free visit with my barclay card membership and can i bring a companion | 1 |
southwestair lovedragonss lol im sorry im just seeing this now but lauren oh my god ahhhh | 2 |
southwestair thank u thank u thank u for coming through for us i sincerely didnt think it would happen lt3 swa thankyou | 2 |
americanair two were non revs right | 1 |
usairways delayed depart bc ur flight attendant wasnt there then after landing took 3 hrs to get a gate now its another he and no bags | 0 |
united you need to follow me so i can dm you to give you the info | 1 |
southwestair do you have a pair of tickets to the imaginedragons show in atlanta id love to go destinationdragons | 1 |
united how do i get my account number if your website says email is unavailable | 0 |
united thanks for the link now finally arrived in brussels 9 h after schedule | 0 |
jetblue ever consider coming to memphis need some trueblue service and fares badly | 1 |
united appreciated but in this case we waited an extra 55 minutes for a lost mechanic to fax the log faxlike in the 80s | 0 |
usairways landed safely everything worked out | 2 |
jetblue i hope so the plane does appear to be leaving a nearby terminal for our gate | 1 |
united is to airlines as comcast xfinity is to cableinternet | 0 |
usairways any updates on flight 1917 from philly to la been sitting at gate for close to 2 hours | 0 |
southwestair bad enough that there is no seat assigned hes seating at an exit seat and a male flight attendant removes him from there | 0 |
americanair refund | 0 |
southwestair bad weather and multiple cancelled flighted flights has us all scared noted for next time | 0 |
united uhuhgroup trying to get out of nashville and into iad today instead of tomorrowwhy be preemptive though httpstcoybv0xaowkv | 1 |
southwestair sureill send a message now | 1 |
jetblue offering special fares to gopuregrenada discovergrenada httptcombcehcszx3 caribbejan islandexpert httptco2zm4jkalzl | 1 |
usairways you are despicable the flight plan was lost now weve been sitting on the tarmac for an hour its a 45 min flight | 0 |
southwestair i think me and my group could use some nice cold drinks once we get in the airwe are all over 21 | 1 |
united i think this is the best first class i have ever gotten denver to lax and its wonderful | 2 |
americanair can you connect me to a person without having to wait 2 hours on hold i still havent been able to resolve the problem | 0 |
usairways obj3 even airlines are scheming to get a follow from obj lmaooo | 1 |
virginamerica well i didnt...but now i do d | 2 |
usairways never mind that you could have told the gate i was on my way you could delay 10 mins but not 15 | 0 |
americanair thank you for the acknowledgement the ife didnt work all that well anyway so maybe time to upgrade to lower profile system | 0 |
americanair 1416 cancelled flightled cant get out for two days no explanation | 0 |
united great to hear thankyou so much greatly appreciate your replies feel much more settled now | 2 |
united thanks kp please also mention the quiche breakfast and tandoori chicken dinner entrees and accompaniments are truly first class | 2 |
united you really need a better system for handling cancelled flightled flights httptco3ubcoasyws | 0 |
united my flight was already cancelled flightled this morning because of a snow storm in denver and now im in dc waiting for a pilot to get on | 0 |
united i have been denied not sure how you charge 150 one way then 25 on way hime | 0 |
americanair no it isnt sheer incompetence was reigning at dfw today i was there on a plane on the gd runway i doubt you were | 0 |
americanair robocalls me with another cancelled flightation and then when i don't accept the change it won't let me connect to an agent just wow | 0 |
"jetblue analystdoc unfortunately thats not an available option with our current system sorry guys thats a certain fail fix it plz | 0 |
united thanks for trying to take my money without notice in any other industry you cancelled flight a service a refund is issued cont... | 0 |
jetblue well lucky i only fly jbi guess i would be even more squished on any other airline | 2 |
southwestair i was helped by a nice lady at phx checkin i spent 4 hours on hold in 24 hours so might want to look at efficiency there | 0 |
americanair already spoke to that line unwilling to help really poor support hitawall | 0 |
americanair guys 5350 in dfw stuck at the gate for half an hour do we pull the slide or what | 0 |
united no the entire problem here is that i was never sent anything via email and only given a flight booking problems number over the phone | 0 |
usairways already tried how about conf via dm | 0 |
united can you dm me been on hold with customer service very long time 53 min and getting the runaround thanks | 0 |
keep waiting time does not cost anything for jetblue hundreds people how payed thousand dollars with no feedback httptcoji2pg4gom9 | 0 |
virginamerica too bad you say it takes 10 to 14 days via your confirmation email when i inquired after 3 weeks you claim 6 to 8 weeks | 0 |
jetblue but the 4 hour policy when i called and they said i didnt report it soon enough what would have changed if i had noticed sooner | 0 |
jetblue thank you for the service credit and to pamgrout for positive thoughts | 2 |
southwestair i use to luv swa but after an hour and counting on hold for a flight they cancelled flighted on me noluv | 0 |
southwestair you completely let me down tonight your gate agents ambivalence is just too much how sad for you amp me | 0 |
united yes on a nonstop to memphis tomorrow morning with the snow coming in i got my fingers crossed it will go | 1 |
united unitedappeals gg8929 what kind of hypocrisy is that only cancelled flightling tickets with bad exchange rate if in your advantage united | 0 |
united keep the flights cheap and earlyon time and you are good flew americanair and cancelled flightled my flight 4 times last month unitedgt | 2 |
usairways is moving the plane to the end of the runway for us to sit on it for an hour and a half they didnt even let us off | 0 |
southwestair great flight and great view httptcoaufm4xdaj2 | 2 |
americanair usairways maam if you have a complaint you should visit our customer service desk sees line 45 people deep | 0 |
jetblue my wife was with our dog they wouldnt even let her out off the plane my daughter was at newburgh lives close by so wrong | 0 |
southwestair yes with extra 77 i wonder what are you going yo loose if there is room | 0 |
jetblue when will the system be up and running | 1 |
americanair why are customer svc reps unable to handle calls is there a 24hrs cancelled flightlation policy booked yesterday need to cancelled flight | 0 |
united truly the worst day of flying i have ever experienced | 0 |
usairways plz plz plz hold 4438 to eyw the 810 phl gtclt is sooo late flight gonna miss the connection for jabevan221 s 40th gth239 | 0 |
jetblue remember im very doubtful and not very hopeful | 0 |
united splitting up my flights quadruples the price | 0 |
jetblue im getting info from the website but needing to check it and the alerts would be much more beneficial | 1 |
usairways yes there is horrible snow but seriously can you not hire more people to answer the phones competitor have call back numbers | 0 |
united looks like they came through thanks again for the help | 2 |
southwestair big thanks to your team family emerg same day ticket experience was excellent 1st time flying with yall not my last | 2 |
jetblue a voucher i cant believe i took this risk not only was the plane terribly filthy and i had 15 screaming babies in my face | 0 |
usairways ive been on hold for 40 minutes just to get a receipt i know you guys are busy but i think its time to higher more staff | 0 |
united do you have plans for an ipad app the iphone app is great but on the ipad you have to flip the ipad is there a beta tks | 1 |
united messaged you as requested and called your baggage team again its still in newark please help or let me know next steps | 0 |
americanair you cxl both my flights tofrom dfw to cll wo notice then treat me like trash on the phone and offer no compensation wth | 0 |
jetblue terrible landing on 915 | 0 |
jetblue anywhere away from this snow globe to warmth sand and palm trees | 1 |
americanair attached original ticket flight number was 1672 isnt the experience i thought i would have terrible httptco5sdlyn9mss | 0 |
southwestair boooo dont be like the other airlines httptcowhagpknnlf | 0 |
united why are you charging people to see the freaking flight map httpstcoagpb45v8wt | 0 |
southwestair wifi on my plane but i gotta pay for it help your broke homegirl out | 0 |
southwestair quick question i bought wifi for my phone do i have to buy it again on my tablet i have 9 hours left on my trip | 1 |
usairways please dont go to the check in process americanair uses at mco its an absolute disaster | 0 |
southwestair thanks to ellamae at las counter for going above and beyond to help us get back to abq after our flight was cancelled flightled | 2 |
americanair nicest people ever flight to chicagothanks david deane amp norma sedholm for making me feel comfortable | 2 |
united i will as soon as i am done with my article thanks tom | 2 |
usairways if you actually cared about what you did it would be one thing sounds like you dont like being told how lousy your service is | 0 |
united thanks for remembering to load my bag onto my connecting flight oh wait you forgot iceland should be fun with no clothes | 0 |
americanair qsvgru when would the next flight arrive | 1 |
united if its any consolation your staff was stellar just not the hour delays i encountered with every one of my 4 flights | 0 |
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