title stringlengths 2 96 | content stringlengths 404 1.38k | category stringlengths 3 158 | aspect stringlengths 3 198 | sentiment stringclasses 68
values | combined stringlengths 21 1.11k | text stringlengths 497 2.11k | text2 stringlengths 545 1.78k | text3 stringlengths 549 1.78k |
|---|---|---|---|---|---|---|---|---|
Screen turning white | Whenever I open a specific product to purchase the screen turns white and I can’t click anything related to the product. I can still see and use the menu options. So I have to navigate home and then search the product and keep repeating until it eventually works. , , Been happening for months but has become increasingl... | App | Functionality | Negative | App - Functionality - Negative | ### USER: Screen turning white: Whenever I open a specific product to purchase the screen turns white and I can’t click anything related to the product. I can still see and use the menu options. So I have to navigate home and then search the product and keep repeating until it eventually works. , , Been happening for m... | ### Review: title: Screen turning white, content: Whenever I open a specific product to purchase the screen turns white and I can’t click anything related to the product. I can still see and use the menu options. So I have to navigate home and then search the product and keep repeating until it eventually works. , , Be... | ### Review: title: Screen turning white, content: Whenever I open a specific product to purchase the screen turns white and I can’t click anything related to the product. I can still see and use the menu options. So I have to navigate home and then search the product and keep repeating until it eventually works. , , Be... |
Love this app but... | I love this app but there are 2 features I wish and really really want them to bring back. The 1st and more important one I want Back is the option to add an item to your cart without having to click on the item and go to its page. Before, you could swipe and automatically add the item you want to your cart, now it jus... | UI, UI, Recommendation | UI responsiveness, Feature, Recommendations | negative, negative, positive | UI - UI responsiveness - negative, UI - Feature - negative, Recommendation - Recommendations - positive | ### USER: Love this app but...: I love this app but there are 2 features I wish and really really want them to bring back. The 1st and more important one I want Back is the option to add an item to your cart without having to click on the item and go to its page. Before, you could swipe and automatically add the item y... | ### Review: title: Love this app but..., content: I love this app but there are 2 features I wish and really really want them to bring back. The 1st and more important one I want Back is the option to add an item to your cart without having to click on the item and go to its page. Before, you could swipe and automatica... | ### Review: title: Love this app but..., content: I love this app but there are 2 features I wish and really really want them to bring back. The 1st and more important one I want Back is the option to add an item to your cart without having to click on the item and go to its page. Before, you could swipe and automatica... |
Update is slow and clunky | Why does it take ten seconds to load my cart whenever I select it? Even if it empty?! Why does it take so long to view a selection? Why would I still use this app??! So you moved the option bar to the bottom of the screen, eh? And that had to make the app clunk along like a slug on tranquilizers?!, And why doesn’t the ... | App, App, App | Performance, Feature, UI | negative, negative, negative | App - Performance - negative, App - Feature - negative, App - UI - negative | ### USER: Update is slow and clunky: Why does it take ten seconds to load my cart whenever I select it? Even if it empty?! Why does it take so long to view a selection? Why would I still use this app??! So you moved the option bar to the bottom of the screen, eh? And that had to make the app clunk along like a slug on ... | ### Review: title: Update is slow and clunky, content: Why does it take ten seconds to load my cart whenever I select it? Even if it empty?! Why does it take so long to view a selection? Why would I still use this app??! So you moved the option bar to the bottom of the screen, eh? And that had to make the app clunk alo... | ### Review: title: Update is slow and clunky, content: Why does it take ten seconds to load my cart whenever I select it? Even if it empty?! Why does it take so long to view a selection? Why would I still use this app??! So you moved the option bar to the bottom of the screen, eh? And that had to make the app clunk alo... |
Awful update. Ruined wish lists | This is the first and only review I have ever written for an app. I don’t know who thought it was a good idea to remove the ability to see your wish lists and instead combined them all into categories, mixing them all up so you can’t see a specific list. Horrible change. Frequently we use lists to purchase for birthday... | App, App | Wish List, Wish List | Negative, Negative | App - Wish List - Negative, App - Wish List - Negative | ### USER: Awful update. Ruined wish lists: This is the first and only review I have ever written for an app. I don’t know who thought it was a good idea to remove the ability to see your wish lists and instead combined them all into categories, mixing them all up so you can’t see a specific list. Horrible change. Frequ... | ### Review: title: Awful update. Ruined wish lists, content: This is the first and only review I have ever written for an app. I don’t know who thought it was a good idea to remove the ability to see your wish lists and instead combined them all into categories, mixing them all up so you can’t see a specific list. Horr... | ### Review: title: Awful update. Ruined wish lists, content: This is the first and only review I have ever written for an app. I don’t know who thought it was a good idea to remove the ability to see your wish lists and instead combined them all into categories, mixing them all up so you can’t see a specific list. Horr... |
Layout shows only one item at a time | The app rotates to portrait view even with in landscape mode with the Lock feature on , making my iPad almost unusable with my keyboard cover. What happend?The rotation feature has been on the iPad form the beginning , How could this be an issue at this late date ? Also now when I do a search the results show only one ... | Interface, Functionality, Functionality | Layout, Rotation, Search | negative, negative, negative | Interface - Layout - negative, Functionality - Rotation - negative, Functionality - Search - negative | ### USER: Layout shows only one item at a time: The app rotates to portrait view even with in landscape mode with the Lock feature on , making my iPad almost unusable with my keyboard cover. What happend?The rotation feature has been on the iPad form the beginning , How could this be an issue at this late date ? Also n... | ### Review: title: Layout shows only one item at a time, content: The app rotates to portrait view even with in landscape mode with the Lock feature on , making my iPad almost unusable with my keyboard cover. What happend?The rotation feature has been on the iPad form the beginning , How could this be an issue at this ... | ### Review: title: Layout shows only one item at a time, content: The app rotates to portrait view even with in landscape mode with the Lock feature on , making my iPad almost unusable with my keyboard cover. What happend?The rotation feature has been on the iPad form the beginning , How could this be an issue at this ... |
Keep your beliefs to yourself | I will click on an item and the whole screen is white. I can’t do anything except click back to the original page. Then possibly lose what I was searching for. Why has this issue not been fixed? It’s been like a year with this problem. Do y’all even care?, , Also, what women do to their body is not your business. Focus... | App, App, App | Usability, Bug, Security | Negative, Negative, Negative | App - Usability - Negative, App - Bug - Negative, App - Security - Negative | ### USER: Keep your beliefs to yourself: I will click on an item and the whole screen is white. I can’t do anything except click back to the original page. Then possibly lose what I was searching for. Why has this issue not been fixed? It’s been like a year with this problem. Do y’all even care?, , Also, what women do ... | ### Review: title: Keep your beliefs to yourself, content: I will click on an item and the whole screen is white. I can’t do anything except click back to the original page. Then possibly lose what I was searching for. Why has this issue not been fixed? It’s been like a year with this problem. Do y’all even care?, , Al... | ### Review: title: Keep your beliefs to yourself, content: I will click on an item and the whole screen is white. I can’t do anything except click back to the original page. Then possibly lose what I was searching for. Why has this issue not been fixed? It’s been like a year with this problem. Do y’all even care?, , Al... |
Overall pretty decent | The overall usability of the app is pretty decent. My account details are easy to find and keeping an eye on my orders are as well. I would have to say using the search engine isn’t as easy as it used to be. Even with knowledge in how to use search engines to narrow down your search, I still seem to struggle at times w... | AppUsability, AppUsability, AppUsability, AppInterface | Usability, Search, Search, Display | positive, negative, negative, positive | AppUsability - Usability - positive, AppUsability - Search - negative, AppUsability - Search - negative, AppInterface - Display - positive | ### USER: Overall pretty decent: The overall usability of the app is pretty decent. My account details are easy to find and keeping an eye on my orders are as well. I would have to say using the search engine isn’t as easy as it used to be. Even with knowledge in how to use search engines to narrow down your search, I ... | ### Review: title: Overall pretty decent, content: The overall usability of the app is pretty decent. My account details are easy to find and keeping an eye on my orders are as well. I would have to say using the search engine isn’t as easy as it used to be. Even with knowledge in how to use search engines to narrow do... | ### Review: title: Overall pretty decent, content: The overall usability of the app is pretty decent. My account details are easy to find and keeping an eye on my orders are as well. I would have to say using the search engine isn’t as easy as it used to be. Even with knowledge in how to use search engines to narrow do... |
Doesn’t work | Had the app. Needed space for an update so deleted it. Went to add it back and got pop up saying it was updated and new version uses iOS 13 but can download a previous version. Did that, but when open app it claims it requires iOS 13 and says to either update the app or use the website to continue shopping, and opens t... | App, App, App, App | Download, Update, Navigation, Functionality | Negative, Negative, Negative, Positive | App - Download - Negative, App - Update - Negative, App - Navigation - Negative, App - Functionality - Positive | ### USER: Doesn’t work: Had the app. Needed space for an update so deleted it. Went to add it back and got pop up saying it was updated and new version uses iOS 13 but can download a previous version. Did that, but when open app it claims it requires iOS 13 and says to either update the app or use the website to contin... | ### Review: title: Doesn’t work, content: Had the app. Needed space for an update so deleted it. Went to add it back and got pop up saying it was updated and new version uses iOS 13 but can download a previous version. Did that, but when open app it claims it requires iOS 13 and says to either update the app or use the... | ### Review: title: Doesn’t work, content: Had the app. Needed space for an update so deleted it. Went to add it back and got pop up saying it was updated and new version uses iOS 13 but can download a previous version. Did that, but when open app it claims it requires iOS 13 and says to either update the app or use the... |
Hacked or what?? | Up until now, really liked Amazon’s shopping app, but as of today feel it has a security issue because yesterday I was using In English and then today it is only in Spanish AND directions to did not match what I saw. The language default seemed to be Spanish and the your only option “y” was to pair with a dialect not E... | Functionality | Language | Negative | Functionality - Language - Negative | ### USER: Hacked or what??: Up until now, really liked Amazon’s shopping app, but as of today feel it has a security issue because yesterday I was using In English and then today it is only in Spanish AND directions to did not match what I saw. The language default seemed to be Spanish and the your only option “y” was ... | ### Review: title: Hacked or what??, content: Up until now, really liked Amazon’s shopping app, but as of today feel it has a security issue because yesterday I was using In English and then today it is only in Spanish AND directions to did not match what I saw. The language default seemed to be Spanish and the your on... | ### Review: title: Hacked or what??, content: Up until now, really liked Amazon’s shopping app, but as of today feel it has a security issue because yesterday I was using In English and then today it is only in Spanish AND directions to did not match what I saw. The language default seemed to be Spanish and the your on... |
Updates broke product pages and search | For about a month now, just about every time I pull up a product page that almost immediately goes blank after loading. When I try to reload, the app refuses to serve the page, and the search list resets itself, forcing me to start over from scratch. Sometimes I have to completely close the app multiple times to get ar... | App Functionality, App Functionality | Product Page and Search, Search Results | negative, negative | App Functionality - Product Page and Search - negative, App Functionality - Search Results - negative | ### USER: Updates broke product pages and search: For about a month now, just about every time I pull up a product page that almost immediately goes blank after loading. When I try to reload, the app refuses to serve the page, and the search list resets itself, forcing me to start over from scratch. Sometimes I have to... | ### Review: title: Updates broke product pages and search, content: For about a month now, just about every time I pull up a product page that almost immediately goes blank after loading. When I try to reload, the app refuses to serve the page, and the search list resets itself, forcing me to start over from scratch. S... | ### Review: title: Updates broke product pages and search, content: For about a month now, just about every time I pull up a product page that almost immediately goes blank after loading. When I try to reload, the app refuses to serve the page, and the search list resets itself, forcing me to start over from scratch. S... |
Be thankful for their kindness | There are too many times where I’ve needed something I could not go out and just buy. , , I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to have groceries in a hurry, rewards covered op... | Company, Service, Service, Service, Service | Morals, Assistance, Return item(s), New purchases, Gifts | positive, positive, positive, positive, positive | Company - Morals - positive, Service - Assistance - positive, Service - Return item(s) - positive, Service - New purchases - positive, Service - Gifts - positive | ### USER: Be thankful for their kindness: There are too many times where I’ve needed something I could not go out and just buy. , , I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations when I needed to hav... | ### Review: title: Be thankful for their kindness, content: There are too many times where I’ve needed something I could not go out and just buy. , , I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations wh... | ### Review: title: Be thankful for their kindness, content: There are too many times where I’ve needed something I could not go out and just buy. , , I can say where something unexpected occurred that was more than I believed could happen for when God was with our family. Thank you for beyond meeting my expectations wh... |
If it ain’t broke, don’t fix it. | The app as well as the store have made things a lot easier, especially during quarantine. However, the latest update or two on the app have been a huge step backwards IMO. I like the look the app had at the beginning of 2020. Things made more logical sense, everything was easier to find, the menu was tucked away in the... | UI, UI, UI | Design, Functionality, Usability | Negative, Negative, Negative | UI - Design - Negative, UI - Functionality - Negative, UI - Usability - Negative | ### USER: If it ain’t broke, don’t fix it.: The app as well as the store have made things a lot easier, especially during quarantine. However, the latest update or two on the app have been a huge step backwards IMO. I like the look the app had at the beginning of 2020. Things made more logical sense, everything was eas... | ### Review: title: If it ain’t broke, don’t fix it., content: The app as well as the store have made things a lot easier, especially during quarantine. However, the latest update or two on the app have been a huge step backwards IMO. I like the look the app had at the beginning of 2020. Things made more logical sense, ... | ### Review: title: If it ain’t broke, don’t fix it., content: The app as well as the store have made things a lot easier, especially during quarantine. However, the latest update or two on the app have been a huge step backwards IMO. I like the look the app had at the beginning of 2020. Things made more logical sense, ... |
Customer support | I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half mailed again as my first package ... | Customer support, Customer support, Customer support, Customer support | Chatbot features, Problem resolution, Refund flexibility, Convenience | positive, positive, positive, positive | Customer support - Chatbot features - positive, Customer support - Problem resolution - positive, Customer support - Refund flexibility - positive, Customer support - Convenience - positive | ### USER: Customer support: I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and the other half maile... | ### Review: title: Customer support, content: I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and th... | ### Review: title: Customer support, content: I love not having to call if there is an issue. The mobile app has great automated features to reach someone and when there is a problem it’s resolved quickly and in the manner I request instead of just a refund . - meaning I was able to get half of my order refunded and th... |
Books...can you even get them here? LOL NO! | You know, it’s really sad that this company started as a book selling shop but now I can’t get my books on time/or I never receive them but I get my stupid cat toys fine. Very disappointed my 113$ purchase was lost and shipped to the billing address...seriously why? Why would they ship it to my billing and not the ship... | Shipping, Shipping, Pricing, Customer Service | Timliness, Accuracy, Value, Responsiveness | Negative, Negative, Negative, Negative | Shipping - Timliness - Negative, Shipping - Accuracy - Negative, Pricing - Value - Negative, Customer Service - Responsiveness - Negative | ### USER: Books...can you even get them here? LOL NO!: You know, it’s really sad that this company started as a book selling shop but now I can’t get my books on time/or I never receive them but I get my stupid cat toys fine. Very disappointed my 113$ purchase was lost and shipped to the billing address...seriously why... | ### Review: title: Books...can you even get them here? LOL NO!, content: You know, it’s really sad that this company started as a book selling shop but now I can’t get my books on time/or I never receive them but I get my stupid cat toys fine. Very disappointed my 113$ purchase was lost and shipped to the billing addre... | ### Review: title: Books...can you even get them here? LOL NO!, content: You know, it’s really sad that this company started as a book selling shop but now I can’t get my books on time/or I never receive them but I get my stupid cat toys fine. Very disappointed my 113$ purchase was lost and shipped to the billing addre... |
Eh | I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with others, it sometime... | App Functionality | Item Tracking | Negative | App Functionality - Item Tracking - Negative | ### USER: Eh: I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that shipped with other... | ### Review: title: Eh, content: I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that ... | ### Review: title: Eh, content: I love this app for the on-the-go use; using my phone instead of having to be at a desktop. However, there are many features that seem to not appear anymore. For example, when multiple items ship together - clicking on “orders” shows you the individual items. Once you click an item that ... |
Why | Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any of this. We don’t want to see a b... | Functionality, Effectiveness, Effectiveness, Business Logic, Ethics, Ethics | Feature, User Interface, Design, Pricing, Availability, Priorities | Negative, Negative, Negative, Negative, Negative, Negative | Functionality - Feature - Negative, Effectiveness - User Interface - Negative, Effectiveness - Design - Negative, Business Logic - Pricing - Negative, Ethics - Availability - Negative, Ethics - Priorities - Negative | ### USER: Why: Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any of this. We don’t ... | ### Review: title: Why, content: Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any ... | ### Review: title: Why, content: Why are you no longer showing items that are related to the item that you’re buying??? That was one of the most helpful features. I don’t want to see a list of sponsored items. You guys really need to do user testing because none of your new changes make sense. Customers don’t want any ... |
Customer service is a joke | I had a package that says it was delivered in New Jersey. I live in Tennessee. Customer service is now in a text format, but the bubbles I am given for answers do not allow me to say this. The "customer service" bot only told me that the package was delivered. I know that you morons, that's why I contacted you!!!! Unfo... | Customer Service, Customer Service, Customer Service, Customer Service, Customer Service | service, response time, communication, availability, chatbot | negative, negative, negative, negative, negative | Customer Service - service - negative, Customer Service - response time - negative, Customer Service - communication - negative, Customer Service - availability - negative, Customer Service - chatbot - negative | ### USER: Customer service is a joke: I had a package that says it was delivered in New Jersey. I live in Tennessee. Customer service is now in a text format, but the bubbles I am given for answers do not allow me to say this. The "customer service" bot only told me that the package was delivered. I know that you moron... | ### Review: title: Customer service is a joke, content: I had a package that says it was delivered in New Jersey. I live in Tennessee. Customer service is now in a text format, but the bubbles I am given for answers do not allow me to say this. The "customer service" bot only told me that the package was delivered. I k... | ### Review: title: Customer service is a joke, content: I had a package that says it was delivered in New Jersey. I live in Tennessee. Customer service is now in a text format, but the bubbles I am given for answers do not allow me to say this. The "customer service" bot only told me that the package was delivered. I k... |
How can I restore my ability to submit reviews? | I waited for a reply to my question when I became blocked without being told the reason., I was told previously that several people had made positive comments about my helpfulness and then I guess I said something to someone that theydidn't like SOMETHING I said and complained., Pointing out errors or flaws is just as ... | App Review | Interface | Negative | App Review - Interface - Negative | ### USER: How can I restore my ability to submit reviews?: I waited for a reply to my question when I became blocked without being told the reason., I was told previously that several people had made positive comments about my helpfulness and then I guess I said something to someone that theydidn't like SOMETHING I sai... | ### Review: title: How can I restore my ability to submit reviews?, content: I waited for a reply to my question when I became blocked without being told the reason., I was told previously that several people had made positive comments about my helpfulness and then I guess I said something to someone that theydidn't li... | ### Review: title: How can I restore my ability to submit reviews?, content: I waited for a reply to my question when I became blocked without being told the reason., I was told previously that several people had made positive comments about my helpfulness and then I guess I said something to someone that theydidn't li... |
Relatively easy to use | I have been using this app for a few years with little to no issues. However, it is so difficult and un-user friendly to cancel an order. I get it— you don’t want customers to cancel. But I received a message from a seller that my ordered item, the “last” one they had, was damaged and I must cancel. Well gosh darn it i... | Ecommerce, E-commerce | Functionality, Customer Service | Negative, Negative | Ecommerce Functionality - Negative, E-commerce - Customer Service - Negative | ### USER: Relatively easy to use: I have been using this app for a few years with little to no issues. However, it is so difficult and un-user friendly to cancel an order. I get it— you don’t want customers to cancel. But I received a message from a seller that my ordered item, the “last” one they had, was damaged and ... | ### Review: title: Relatively easy to use, content: I have been using this app for a few years with little to no issues. However, it is so difficult and un-user friendly to cancel an order. I get it— you don’t want customers to cancel. But I received a message from a seller that my ordered item, the “last” one they had... | ### Review: title: Relatively easy to use, content: I have been using this app for a few years with little to no issues. However, it is so difficult and un-user friendly to cancel an order. I get it— you don’t want customers to cancel. But I received a message from a seller that my ordered item, the “last” one they had... |
Subscribe and Save is Great! | I’ve been using the subscribe and save feature to save me time and money at the grocery for quite a while now. It makes it so much easier to have my pets’ food and other essentials shipped directly to my door., , I do have one recommendation, would it be possible to add an estimated total feature to subscribe and save?... | Ecommerce | Subscribe and Save feature | positive | Ecommerce Subscribe and Save feature - positive | ### USER: Subscribe and Save is Great!: I’ve been using the subscribe and save feature to save me time and money at the grocery for quite a while now. It makes it so much easier to have my pets’ food and other essentials shipped directly to my door., , I do have one recommendation, would it be possible to add an estima... | ### Review: title: Subscribe and Save is Great!, content: I’ve been using the subscribe and save feature to save me time and money at the grocery for quite a while now. It makes it so much easier to have my pets’ food and other essentials shipped directly to my door., , I do have one recommendation, would it be possibl... | ### Review: title: Subscribe and Save is Great!, content: I’ve been using the subscribe and save feature to save me time and money at the grocery for quite a while now. It makes it so much easier to have my pets’ food and other essentials shipped directly to my door., , I do have one recommendation, would it be possibl... |
Never giving a review for delivery | I always get a notification asking for a review on my delivery service. The one time I mentioned that I didn’t like the placement of my package.. the next time I had a delivery.. the person delivering asked me why I complained about them!! Still delivers to me.. now sometimes I find my packages not on my porch but bott... | Delivery, Delivery | placement, service | negative, positive | Delivery - placement - negative, Delivery - service - positive | ### USER: Never giving a review for delivery: I always get a notification asking for a review on my delivery service. The one time I mentioned that I didn’t like the placement of my package.. the next time I had a delivery.. the person delivering asked me why I complained about them!! Still delivers to me.. now sometim... | ### Review: title: Never giving a review for delivery, content: I always get a notification asking for a review on my delivery service. The one time I mentioned that I didn’t like the placement of my package.. the next time I had a delivery.. the person delivering asked me why I complained about them!! Still delivers t... | ### Review: title: Never giving a review for delivery, content: I always get a notification asking for a review on my delivery service. The one time I mentioned that I didn’t like the placement of my package.. the next time I had a delivery.. the person delivering asked me why I complained about them!! Still delivers t... |
Update iPad screenshots | Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. , , ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Description’ or ‘Features & details’ secti... | App, App, Feature | Screenshot, Navigation, Additional Features | Negative, Negative, Positive | App - Screenshot - Negative, App - Navigation - Negative, Feature - Additional Features - Positive | ### USER: Update iPad screenshots: Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. , , ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill down into ‘Descrip... | ### Review: title: Update iPad screenshots, content: Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. , , ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill ... | ### Review: title: Update iPad screenshots, content: Glad finally gave the iPad app some love. But now you need to update the iPad screenshots. The dated screenshots are uncharacteristic of Amazon’s usual attention to detail. , , ‘Swipe Right’ [to go back to the previous page in the app] does not work after you drill ... |
It’s okay | For some reason, they decided to get rid of the continuous scrolling feature and instead use next and back buttons. This makes it a lot harder and more frustrating to browse through the menus and go back to previous items you liked. , , It also seems that every time I go to use a different app for even a few seconds an... | Usability, Usability, Usability | Browsing, Navigation, Browsing | Negative, Negative, Negative | Usability - Browsing - Negative, Usability - Navigation - Negative, Usability - Browsing - Negative | ### USER: It’s okay: For some reason, they decided to get rid of the continuous scrolling feature and instead use next and back buttons. This makes it a lot harder and more frustrating to browse through the menus and go back to previous items you liked. , , It also seems that every time I go to use a different app for ... | ### Review: title: It’s okay, content: For some reason, they decided to get rid of the continuous scrolling feature and instead use next and back buttons. This makes it a lot harder and more frustrating to browse through the menus and go back to previous items you liked. , , It also seems that every time I go to use a ... | ### Review: title: It’s okay, content: For some reason, they decided to get rid of the continuous scrolling feature and instead use next and back buttons. This makes it a lot harder and more frustrating to browse through the menus and go back to previous items you liked. , , It also seems that every time I go to use a ... |
New UI is bloated and broken | The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is beyond the bottom of the screen. Having a fixed menu on th... | UI, UI, UI, UI, UI, UI | Menu, Design, Orientation, Scrolling, Space utilization, UX | negative, negative, negative, negative, negative, negative | UI - Menu - negative, UI - Design - negative, UI - Orientation - negative, UI - Scrolling - negative, UI - Space utilization - negative, UI - UX - negative | ### USER: New UI is bloated and broken: The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is beyond the bottom ... | ### Review: title: New UI is bloated and broken, content: The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is ... | ### Review: title: New UI is bloated and broken, content: The new UI is terrible. Instead of tidy text menus I have to scroll through a whole page of visual lists with horizontally scrolling images . It takes so long to find anything now. It’s overwhelming and uses so much space that often the thing I’m looking for is ... |
No options | Why are there only large pictures of items available to scroll through, there used to be a choice., Why are there only 25 per page, there used to be an option., Why is it so difficult to get through to customer service?, I hate FAQs since they never have my questions, wayyyy to limiting., Why do you have options of ite... | App Functionality, App Functionality, App Functionality, App Functionality, App Functionality | Options, Page Size, Customer Service, Helpfulness, Item Availability | negative, negative, negative, negative, negative | App Functionality - Options - negative, App Functionality - Page Size - negative, App Functionality - Customer Service - negative, App Functionality - Helpfulness - negative, App Functionality - Item Availability - negative | ### USER: No options: Why are there only large pictures of items available to scroll through, there used to be a choice., Why are there only 25 per page, there used to be an option., Why is it so difficult to get through to customer service?, I hate FAQs since they never have my questions, wayyyy to limiting., Why do y... | ### Review: title: No options, content: Why are there only large pictures of items available to scroll through, there used to be a choice., Why are there only 25 per page, there used to be an option., Why is it so difficult to get through to customer service?, I hate FAQs since they never have my questions, wayyyy to l... | ### Review: title: No options, content: Why are there only large pictures of items available to scroll through, there used to be a choice., Why are there only 25 per page, there used to be an option., Why is it so difficult to get through to customer service?, I hate FAQs since they never have my questions, wayyyy to l... |
Every update has made the user experience worse on IPad | Seriously every time I update this app it just gets worse and worse!! This used to be a great user experience on an iPad but for the longest time now it has gotten more and more annoying to use. The scrolling is awful, it CONSTANTLY keeps trying to reorient directions if the iPad is barely moved, filters work spottil... | User Interface, User Interface, User Interface, User Interface, User Interface | Scrolling, Reorientation, Filters, Sizing, Display | negative, negative, negative, negative, negative | User Interface - Scrolling - negative, User Interface - Reorientation - negative, User Interface - Filters - negative, User Interface - Sizing - negative, User Interface - Display - negative | ### USER: Every update has made the user experience worse on IPad: Seriously every time I update this app it just gets worse and worse!! This used to be a great user experience on an iPad but for the longest time now it has gotten more and more annoying to use. The scrolling is awful, it CONSTANTLY keeps trying to re... | ### Review: title: Every update has made the user experience worse on IPad, content: Seriously every time I update this app it just gets worse and worse!! This used to be a great user experience on an iPad but for the longest time now it has gotten more and more annoying to use. The scrolling is awful, it CONSTANTLY ... | ### Review: title: Every update has made the user experience worse on IPad, content: Seriously every time I update this app it just gets worse and worse!! This used to be a great user experience on an iPad but for the longest time now it has gotten more and more annoying to use. The scrolling is awful, it CONSTANTLY ... |
Love it buttttt.... | Great app but when I’m editing items on my registry, it doesn’t show the updates right away when I hit the back button. And when I continue on like so, none of the changes I make are saved. For it to work, I have to go back to the menu click gift cards and registry. Select my registry again and then scroll all the way ... | App Functionality | Editing Items | Negative | App Functionality - Editing Items - Negative | ### USER: Love it buttttt....: Great app but when I’m editing items on my registry, it doesn’t show the updates right away when I hit the back button. And when I continue on like so, none of the changes I make are saved. For it to work, I have to go back to the menu click gift cards and registry. Select my registry aga... | ### Review: title: Love it buttttt...., content: Great app but when I’m editing items on my registry, it doesn’t show the updates right away when I hit the back button. And when I continue on like so, none of the changes I make are saved. For it to work, I have to go back to the menu click gift cards and registry. Sele... | ### Review: title: Love it buttttt...., content: Great app but when I’m editing items on my registry, it doesn’t show the updates right away when I hit the back button. And when I continue on like so, none of the changes I make are saved. For it to work, I have to go back to the menu click gift cards and registry. Sele... |
Why do things not get delivered sometimes? It’s stupid! | I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T arrive to our apartment! True story. That was in 2015. Anyway, I’d li... | Delivery | Delivery Service | negative | Delivery - Delivery Service - negative | ### USER: Why do things not get delivered sometimes? It’s stupid!: I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess what, It DIDN’T ar... | ### Review: title: Why do things not get delivered sometimes? It’s stupid!, content: I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess ... | ### Review: title: Why do things not get delivered sometimes? It’s stupid!, content: I have to say something before I start this, this has to be one of a must NOT have instead, like that time when my brother tried to order something, it said it would come either 4-5 days but when the day it was supposed to come. Guess ... |
View settings not easily customized | Notice of a .01 change in the price of an item in my cart is not an “Important Notice”. Need to be able to disable those. When scrolling down a results list, it’d be nice to not have the bottom section (which gives recent reviews and suggested related items drop off;contain the scrolling to its own section of the page.... | Features, Features, Features | Customization, Notifications, Item Visibility | negative, negative, negative | Features - Customization - negative, Features - Notifications - negative, Features - Item Visibility - negative | ### USER: View settings not easily customized: Notice of a .01 change in the price of an item in my cart is not an “Important Notice”. Need to be able to disable those. When scrolling down a results list, it’d be nice to not have the bottom section (which gives recent reviews and suggested related items drop off;contai... | ### Review: title: View settings not easily customized, content: Notice of a .01 change in the price of an item in my cart is not an “Important Notice”. Need to be able to disable those. When scrolling down a results list, it’d be nice to not have the bottom section (which gives recent reviews and suggested related ite... | ### Review: title: View settings not easily customized, content: Notice of a .01 change in the price of an item in my cart is not an “Important Notice”. Need to be able to disable those. When scrolling down a results list, it’d be nice to not have the bottom section (which gives recent reviews and suggested related ite... |
Newest update | I’ve never had an issue with the app until today. With the most recent update, it appears that part of the display screen is missing. The purchase button (and entire right side of the screen) is missing. I can “pinch” the display and temporarily see the entire screen, but it immediately “bounces back” and disappears of... | User Interface | Display | Negative | User Interface - Display - Negative | ### USER: Newest update: I’ve never had an issue with the app until today. With the most recent update, it appears that part of the display screen is missing. The purchase button (and entire right side of the screen) is missing. I can “pinch” the display and temporarily see the entire screen, but it immediately “bounce... | ### Review: title: Newest update, content: I’ve never had an issue with the app until today. With the most recent update, it appears that part of the display screen is missing. The purchase button (and entire right side of the screen) is missing. I can “pinch” the display and temporarily see the entire screen, but it i... | ### Review: title: Newest update, content: I’ve never had an issue with the app until today. With the most recent update, it appears that part of the display screen is missing. The purchase button (and entire right side of the screen) is missing. I can “pinch” the display and temporarily see the entire screen, but it i... |
Great app.... used to be. | Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of items I do not care about to see if a... | Interface, Functionality | Layout, Filter | Negative, Negative | Interface - Layout - Negative, Functionality - Filter - Negative | ### USER: Great app.... used to be.: Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veritable plethora of ... | ### Review: title: Great app.... used to be., content: Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veri... | ### Review: title: Great app.... used to be., content: Not a very big fan of the new layout. It’s innovative but might be a little too much all at once. , But on to my real issue. Once again it seems the powers that be decided to remove the department filter from the Upcoming Deals search. I have to wade through a veri... |
Products | I love the fast delivery and selections of whatever I want but I can say, with experience, Chinese products are a huge difficulty when it comes to quality and accuracy of description. I’ve received many poor quality products from China. Please review products before available for sale. I depend on quality and you h... | Products, Products, Products | Quality, Delivery, Selection | negative, positive, positive | Products - Quality - negative, Products - Delivery - positive, Products - Selection - positive | ### USER: Products: I love the fast delivery and selections of whatever I want but I can say, with experience, Chinese products are a huge difficulty when it comes to quality and accuracy of description. I’ve received many poor quality products from China. Please review products before available for sale. I depend ... | ### Review: title: Products, content: I love the fast delivery and selections of whatever I want but I can say, with experience, Chinese products are a huge difficulty when it comes to quality and accuracy of description. I’ve received many poor quality products from China. Please review products before available for... | ### Review: title: Products, content: I love the fast delivery and selections of whatever I want but I can say, with experience, Chinese products are a huge difficulty when it comes to quality and accuracy of description. I’ve received many poor quality products from China. Please review products before available for... |
Watch out for subscriptions | When ordering a product it automatically selects subscribe. This is aggravating. I have been subscribed to something I wanted one time. Why not give the customer the option to select subscription instead of it automatically selecting it??? I get emails thanking me for a subscription I never wanted. I get confirmation e... | Ordering Options | Subscription | Negative | Ordering Options Subscription - Negative | ### USER: Watch out for subscriptions: When ordering a product it automatically selects subscribe. This is aggravating. I have been subscribed to something I wanted one time. Why not give the customer the option to select subscription instead of it automatically selecting it??? I get emails thanking me for a subscripti... | ### Review: title: Watch out for subscriptions, content: When ordering a product it automatically selects subscribe. This is aggravating. I have been subscribed to something I wanted one time. Why not give the customer the option to select subscription instead of it automatically selecting it??? I get emails thanking m... | ### Review: title: Watch out for subscriptions, content: When ordering a product it automatically selects subscribe. This is aggravating. I have been subscribed to something I wanted one time. Why not give the customer the option to select subscription instead of it automatically selecting it??? I get emails thanking m... |
Difficult to Search, no seamless | The search algorithm for this app is one of the worst I’ve had to put up with. If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results. I searched for food by brand name but got bu... | App interface, Search, Search, Search, Search, Customer Support | User Interface, Accuracy, Functionality, Relevance, Usability, Accessibility | negative, negative, negative, negative, negative, negative | App interface - User Interface - negative, Search - Accuracy - negative, Search - Functionality - negative, Search - Relevance - negative, Search - Usability - negative, Customer Support - Accessibility - negative | ### USER: Difficult to Search, no seamless: The search algorithm for this app is one of the worst I’ve had to put up with. If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives you those results. ... | ### Review: title: Difficult to Search, no seamless, content: The search algorithm for this app is one of the worst I’ve had to put up with. If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives yo... | ### Review: title: Difficult to Search, no seamless, content: The search algorithm for this app is one of the worst I’ve had to put up with. If it doesn’t recognize the correctly spelled word you enter, it “autocorrects” after you hit enter to something that has nothing to do with what your looking for and it gives yo... |
Fake ratings?? | I don't know if anyone noticed or if it's just me. I have a problem with spiders and bugs in my apartment, and so I tried looking up a bug repellent device, I see several products with lose to 5 star ratings from over 5,000 people. I'm like "Wow! I hope this works!" And when I read the reviews, it's ratings/reviews fo... | Reviews, Reviews | Ratings, Reviews | Negative, Negative | Reviews - Ratings - Negative, Reviews - Reviews - Negative | ### USER: Fake ratings??: I don't know if anyone noticed or if it's just me. I have a problem with spiders and bugs in my apartment, and so I tried looking up a bug repellent device, I see several products with lose to 5 star ratings from over 5,000 people. I'm like "Wow! I hope this works!" And when I read the review... | ### Review: title: Fake ratings??, content: I don't know if anyone noticed or if it's just me. I have a problem with spiders and bugs in my apartment, and so I tried looking up a bug repellent device, I see several products with lose to 5 star ratings from over 5,000 people. I'm like "Wow! I hope this works!" And when... | ### Review: title: Fake ratings??, content: I don't know if anyone noticed or if it's just me. I have a problem with spiders and bugs in my apartment, and so I tried looking up a bug repellent device, I see several products with lose to 5 star ratings from over 5,000 people. I'm like "Wow! I hope this works!" And when... |
Howling frustration | This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make some changes. Selecting “manage m... | App Management, App Performance, App Performance, App Performance | Account Management, Opening the app, Account Management, Registering devices | Negative, Negative, Negative, Negative | App Management - Account Management - Negative, App Performance - Opening the app - Negative, App Performance - Account Management - Negative, App Performance - Registering devices - Negative | ### USER: Howling frustration: This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my account and make so... | ### Review: title: Howling frustration, content: This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my ac... | ### Review: title: Howling frustration, content: This is useless for much beyond simple shopping, and even that gets “there was a problem” messages often, even when just opening the app. Had a problem with Prime Video on multiple devices so went into the account management section to see if someone else was using my ac... |
DeleteAmazon app until they fix | First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bury things too far in. (Ex, feedback…. Million steps to submi... | App, App, App, App | Layout, Menu Navigation, Search Functionality, Customization | Negative, Negative, Negative, Negative | App - Layout - Negative, App - Menu Navigation - Negative, App - Search Functionality - Negative, App - Customization - Negative | ### USER: DeleteAmazon app until they fix: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bury things too far i... | ### Review: title: DeleteAmazon app until they fix, content: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bur... | ### Review: title: DeleteAmazon app until they fix, content: First, the app really should to be laid over, even more similar to the website. I’m sick of not being able to use both the same/ find things in the same areas. The app menu has menus lol. I’d rather see a larger menu then multiple smaller menus and they bur... |
HATE the new update! | Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the deals page I can’t choose a siz... | User Interface, User Interface, Functionality | Layout, Ease of Use, Filtering | negative, negative, negative | User Interface - Layout - negative, User Interface - Ease of Use - negative, Functionality - Filtering - negative | ### USER: HATE the new update!: Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest complaint is that on the... | ### Review: title: HATE the new update!, content: Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest compla... | ### Review: title: HATE the new update!, content: Where do I start? The layout is clunky and requires an extra step in the drop down menu to go anywhere off of the home page, & you can’t enlarge by tapping pictures anymore- it’s a pain in the neck to have to zoom in and out instead of a quick tap. But my biggest compla... |
Delivery hours | I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a load for the day isn’t un... | Delivery hours | delivery times | negative | Delivery hours - delivery times - negative | ### USER: Delivery hours: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery driver doesn’t get a... | ### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery dr... | ### Review: title: Delivery hours, content: I’m a cancer patient and I am a longtime customer but there’s later hours of delivery and it’s really inappropriate for deliveries too come after 7:00pm at that’s a stretch I prefer not after 6:00 pm and it’s just leaving packages out overnight at times! , If your delivery dr... |
Prime | They try to make you get prime with their slow ship times. I ordered something 3 days ago and if I go to the same product and put in the cart it would be here one day later then when my package is supposed to arrive. They always add the paid shipping and you have to go and check free shipping. I wonder how many people ... | Shipping, Shipping, Payments | Service, Free Shipping, Payment Processing | negative, negative, negative | Shipping - Service - negative, Shipping - Free Shipping - negative, Payments - Payment Processing - negative | ### USER: Prime: They try to make you get prime with their slow ship times. I ordered something 3 days ago and if I go to the same product and put in the cart it would be here one day later then when my package is supposed to arrive. They always add the paid shipping and you have to go and check free shipping. I wonder... | ### Review: title: Prime, content: They try to make you get prime with their slow ship times. I ordered something 3 days ago and if I go to the same product and put in the cart it would be here one day later then when my package is supposed to arrive. They always add the paid shipping and you have to go and check free ... | ### Review: title: Prime, content: They try to make you get prime with their slow ship times. I ordered something 3 days ago and if I go to the same product and put in the cart it would be here one day later then when my package is supposed to arrive. They always add the paid shipping and you have to go and check free ... |
iPad app buggy when using Magic Keyboard trackpad | I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each item is being mapped to the blank area at the far left, but *... | App | Functionality | Negative | App - Functionality - Negative | ### USER: iPad app buggy when using Magic Keyboard trackpad: I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the location of each ... | ### Review: title: iPad app buggy when using Magic Keyboard trackpad, content: I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the... | ### Review: title: iPad app buggy when using Magic Keyboard trackpad, content: I primarily use my iPad with the Magic Keyboard. For about the last month I’ve noticed a bug where the pointer will skip to the empty portion of the tab bar to the left of the home tab every time the pointer enters the tab bar. It’s like the... |
No kindle | I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am I going to put the Ki... | Content, Content, Interface, Content | Format, Kindle, Readability, Availability | Negative, Negative, Negative, Negative | Content - Format - Negative, Content - Kindle - Negative, Interface - Readability - Negative, Content - Availability - Negative | ### USER: No kindle: I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an e-reader. Nor am ... | ### Review: title: No kindle, content: I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an... | ### Review: title: No kindle, content: I used to love this app but not anymore. Tried looking for books from my fave authors & all I got was Kindle crap. I don’t do Kindle. I like holding books & having a real book is so much easier to carry around with me. I almost always have a book with me & I do not have or want an... |
Absolutely unacceptable and ridiculous | I ordered a set of books for prime delivery to be delivered today. The driver was literally on my street. I could see the truck from my bedroom window. The weather was calm. Sunny. Hot. Clear skies. I was supposed to be the next stop. Then suddenly I wasn’t. The driver marked weather delays bad weather and changed my d... | **Category: Delivery Service, **Category: Delivery Service, **Category: Subscription Service | Aspect: Punctuality, Aspect: Customer Support, Aspect: Value for Money | Sentiment: Negative**, Sentiment: Negative**, Sentiment: Negative** | **Category: Delivery Service - Aspect: Punctuality - Sentiment: Negative**, **Category: Delivery Service - Aspect: Customer Support - Sentiment: Negative**, **Category: Subscription Service - Aspect: Value for Money - Sentiment: Negative** | ### USER: Absolutely unacceptable and ridiculous: I ordered a set of books for prime delivery to be delivered today. The driver was literally on my street. I could see the truck from my bedroom window. The weather was calm. Sunny. Hot. Clear skies. I was supposed to be the next stop. Then suddenly I wasn’t. The driver ... | ### Review: title: Absolutely unacceptable and ridiculous, content: I ordered a set of books for prime delivery to be delivered today. The driver was literally on my street. I could see the truck from my bedroom window. The weather was calm. Sunny. Hot. Clear skies. I was supposed to be the next stop. Then suddenly I w... | ### Review: title: Absolutely unacceptable and ridiculous, content: I ordered a set of books for prime delivery to be delivered today. The driver was literally on my street. I could see the truck from my bedroom window. The weather was calm. Sunny. Hot. Clear skies. I was supposed to be the next stop. Then suddenly I w... |
Orders page | I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return and I say return here bu... | Order Management, Order Management | Filter, Return Status | Negative, Negative | Order Management - Filter - Negative, Order Management - Return Status - Negative | ### USER: Orders page: I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or waiting for return a... | ### Review: title: Orders page, content: I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or wa... | ### Review: title: Orders page, content: I’d like to have a better filter in orders. One that shows me all orders that are in a “transitive stage” together not separately although I guess some people would like that broken down further., , What I’d like to see is all orders still being delivered or being returned or wa... |
I don’t get it. | I have yet to receive anything on time for last 5 years. Pre and post pandemic are two different worlds when talking about supply and demand. In addition, I have lived in 3 different states with basically the same results. That’s stupid because you have business in having others open a business to do your business whic... | Efficiency, Efficiency, Efficiency, Service, Service | Delivery, Availability, Cost, Delivery time, Customer support | negative, negative, negative, negative, negative | Efficiency - Delivery - negative, Efficiency - Availability - negative, Efficiency - Cost - negative, Service - Delivery time - negative, Service - Customer support - negative | ### USER: I don’t get it.: I have yet to receive anything on time for last 5 years. Pre and post pandemic are two different worlds when talking about supply and demand. In addition, I have lived in 3 different states with basically the same results. That’s stupid because you have business in having others open a busine... | ### Review: title: I don’t get it., content: I have yet to receive anything on time for last 5 years. Pre and post pandemic are two different worlds when talking about supply and demand. In addition, I have lived in 3 different states with basically the same results. That’s stupid because you have business in having ot... | ### Review: title: I don’t get it., content: I have yet to receive anything on time for last 5 years. Pre and post pandemic are two different worlds when talking about supply and demand. In addition, I have lived in 3 different states with basically the same results. That’s stupid because you have business in having ot... |
Changes | I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing down on orders! Wa... | App, App, App, App, App, App | Changes, Ordering system, Delivery, Reliability, Money, User Interface | negative, negative, negative, negative, negative, negative | App - Changes - negative, App - Ordering system - negative, App - Delivery - negative, App - Reliability - negative, App - Money - negative, App - User Interface - negative | ### USER: Changes: I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are! Might be slowing... | ### Review: title: Changes, content: I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are... | ### Review: title: Changes, content: I use this app on a daily basis.I don’t know what happened but the section that has my orders is now all mixed up,I have to search to find what’s arriving today through everything I have ordered! since I have crazy delivery days it is almost impossible now to see where my orders are... |
Broken app | I don’t understand what’s going on, I could open the app, see where it says orders, etc. but that’s it. If I click on anything, and I mean anything, it continuously says oops something went wrong! I deleted the app in hopes it would fix the problem, but that only created a new one. The app has completely disappeared fr... | App functionality, App functionality | Functionality, Accessibility | negative, negative | App functionality - Functionality - negative, App functionality - Accessibility - negative | ### USER: Broken app: I don’t understand what’s going on, I could open the app, see where it says orders, etc. but that’s it. If I click on anything, and I mean anything, it continuously says oops something went wrong! I deleted the app in hopes it would fix the problem, but that only created a new one. The app has com... | ### Review: title: Broken app, content: I don’t understand what’s going on, I could open the app, see where it says orders, etc. but that’s it. If I click on anything, and I mean anything, it continuously says oops something went wrong! I deleted the app in hopes it would fix the problem, but that only created a new on... | ### Review: title: Broken app, content: I don’t understand what’s going on, I could open the app, see where it says orders, etc. but that’s it. If I click on anything, and I mean anything, it continuously says oops something went wrong! I deleted the app in hopes it would fix the problem, but that only created a new on... |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.