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conversation stringlengths 361 3.23k	summary stringlengths 78 515	text stringlengths 655 3.62k
user: I am 8 days without cell service because my Phone is locked to T-Mobile, although I fully own the phone. End this crap concept! agent: We'll check this out right away, DM me so we can dig in *TaylorBest user: 9 Days without cell service still. That is more than 1/3 rd of my trip duration. If I was will it take 9 ...	Customer is complaining that from 8 days without cell service because his phone is locked to t-mobile, although it fully own the phone. Agent updated that they had DM an damp they will work with there to get more info on this matter.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I am 8 days without cell service because my Phone is locked to T-Mobile, although I fully own the phone. End this crap concept! agent: We'll check this out right away, DM me so we can dig in ...
user: Uh thanks for no entertainment during a 4 hour flight agent: Hey there. I am very sorry to see this. Have you contacted a FA for assistance? HFG user: I️ did and no response on the issue :/ agent: My apologies. Are you still on board? HFG user: I️ am not agent: ...during your flight. *AMV 2/2 We always advise o...	Customer is complaining about no entertainment during a 4 hour flight. Agent updated to contact FA and crew members for any assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Uh thanks for no entertainment during a 4 hour flight agent: Hey there. I am very sorry to see this. Have you contacted a FA for assistance? *HFG user: I️ did and no response on the issue :/ ...
user: why are you SO DELAYED agent: We're sorry for the wait but our team will have you in the skies as soon as possible. user: The plane is broken!!!! This is why I never fly american, Alaska tricked me into buying this flight NEVER AGAIN agent: What's your flight number? We're happy to check for any updates. user: 10...	Customer complaining about delay of his flight as he has an emergency to go for his rehearsal. Agent has posted an update of departure of flight and requested customer to sign up for the further notification.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: why are you SO DELAYED agent: We're sorry for the wait but our team will have you in the skies as soon as possible. user: The plane is broken!!!! This is why I never fly american, Alaska tric...
user: Bought these biscuits a couple of weeks ago, only just opened and looked at the best before date... agent: We can't see a picture of the best before date or biscuits attached to your tweets here. Please can you tweet or DM it to us again? Thanks. user: agent: We'd certainly like to take a closer look into this. ...	Customer bought a tin of biscuits and the use by date was old. Wants a photo of the tin and date and how much they cost then they'll explain what happens next.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Bought these biscuits a couple of weeks ago, only just opened and looked at the best before date... agent: We can't see a picture of the best before date or biscuits attached to your tweets h...
user: - Come on #Delta ... of all days to have delays..... not today 🙏🏼 agent: Hey, Robert. At this time, all of your flights are showing on time. Sometimes information comes down sooner at the airport though. Were you informed of a delay at the gate? *ASK user: Yes, for a 15 minute delay 45 minutes ago DL 5733 and I...	Customer is complaining about delta delay on all days. Agent updated that all the flights are showing on time.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: - Come on #Delta ... of all days to have delays..... not today 🙏🏼 agent: Hey, Robert. At this time, all of your flights are showing on time. Sometimes information comes down sooner at the a...
user: I literally have no class. and plus Group 5 is neither literally nor figuratively "The New Group 1." agent: We recently changed our boarding groups. For more info see: user: I appreciate your prompt reply, auto reply dude, but Group 5 STILL isn't Group 1, AND it's STILL isn't priority. Breathlessly waiting your (...	Customer complains about the boarding groups where he was in 5th group but wanted to have the priority as 1st group. Agent asks to reach out them any time for further assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I literally have no class. and plus Group 5 is neither literally nor figuratively "The New Group 1." agent: We recently changed our boarding groups. For more info see: user: I appreciate your...
user: hi, will there be any problems on the trains in a couple of days time? ? agent: Hi Steve. What journey are you going to be making please? - Josh user: I'm just wondering from Bristol P to Weston-S-M on 30th agent: Good morning. Thank you for your enquiry. One of the team will respond to you first thing in the mor...	Customer is enquiring about the trains which does not have any problem for couple of days. Agent says that they are not expecting any problem tomorrow but anything changes our website will be updated.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: hi, will there be any problems on the trains in a couple of days time? ? agent: Hi Steve. What journey are you going to be making please? - Josh user: I'm just wondering from Bristol P to Wes...
user: Hey what is this agent: Hi there! Can you let us know what exactly is happening? We'll see what we can suggest /NY user: When I clicked on one of my music .. the description says it otherwise agent: Thanks for the info. Can you let us know the device/OS and Spotify version you're using? /NY user: I'm using iOS 10...	Customer is unable to play music in spotify music app. Agent ask customer to logout from app and restart the phone and login back again.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hey what is this agent: Hi there! Can you let us know what exactly is happening? We'll see what we can suggest /NY user: When I clicked on one of my music .. the description says it otherwise...
user: My Epson Dot Matrix printer stopped working on my Windows 10 Pc’s for no reason, need this for work, any fixes? ? agent: Hi, Rolando. Let's investigate this further. Were there changes made to your device prior to this issue? Are you getting any error messages? What troubleshooting steps have you tried so far? us...	Customer is complaining that Epson dot matrix printer stopped working on his windows 10 Pc's for no reason need this for work any fixes. Agent updated that Microsoft will provide an update as soon as the issue is resolved.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: My Epson Dot Matrix printer stopped working on my Windows 10 Pc’s for no reason, need this for work, any fixes? ? agent: Hi, Rolando. Let's investigate this further. Were there changes made t...
user: hi team! i m planning to get Apple AirPods ! it shows on the website it has 10 days replacement warranty, can u explain me what is it ? agent: We've a 10days replacement policy if the item you received is damaged or defective. user: Ok ! But what if i didn’t like the product and want to return it agent: We wouldn...	Customer is eager to know about the replacement policy on the earphones he wishes to buy. Agent stated that it only applies if the received item is defective or damaged.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: hi team! i m planning to get Apple AirPods ! it shows on the website it has 10 days replacement warranty, can u explain me what is it ? agent: We've a 10days replacement policy if the item yo...
user: please help, my new surface device has been in replacement in first 7 days and now onceagain up for replacement 1/3 And I have been waiting for About 20 days to receive the replacement, and so far it's not going anywhere, helppppp (2/3) 7 cases & multiple calls later I am still waiting for a product that I ca...	Here customer is asking for the help as he has replaced his new device few days before and still waiting to get it replaced and still no response from the service company and also he wants best quality product for which he already paid 1200 . Here agent note downs the issues and tells him to DM for better solution an...	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: please help, my new surface device has been in replacement in first 7 days and now onceagain up for replacement 1/3 And I have been waiting for About 20 days to receive the replacement, and s...
user: I AM SICK TO FUCKING DEATH OF HAVING MONEY TROUBLES, I’M 21 YEARS OLD AND DO NOTHING BUT CRY OVER MONEY, FUCK THE FUCK OFF! ! I’m very angry, also tesco keeps rising the cost of their products and thinks we won’t notice??? you’re slowly ruining my life by upping costs by 1p, 5p and 10p at a steady pace, u ain’t s...	Customer is angry about rise in cost of products. Agent informs customer that his feedback has been reported.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I AM SICK TO FUCKING DEATH OF HAVING MONEY TROUBLES, I’M 21 YEARS OLD AND DO NOTHING BUT CRY OVER MONEY, FUCK THE FUCK OFF! ! I’m very angry, also tesco keeps rising the cost of their product...
user: if I have a credit on a cancelled card can I get the credit transferred to an active card? agent: Hi John, yes you can request that. Do you have access to your account online? user: Yes. I have access to both the closed account and the one I want to transfer it to agent: Will you have time tomorrow morning to cha...	Customer is asking about can he get a credit transferred to an active card. Agent is telling that they can request and asking to access to your account online.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: if I have a credit on a cancelled card can I get the credit transferred to an active card? agent: Hi John, yes you can request that. Do you have access to your account online? user: Yes. I ha...
user: please explain and justify why it's £55 to Exeter on 22 Nov and £135 for same journey on 22 Dec. Many thanks in advance. agent: Hi there Luke. What date and trains are you looking at specifically please? - Josh user: Cambridge to Exeter st David's. Around 8am. agent: 1/2Pricing does vary on advance tickets as the...	Customer is enquiring about why the Price variation for the same journey but different dates. Agent informed that Pricing does vary on advance tickets as they are first come first serve,So when the cheaper tickets have sold only standard fares remain.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: please explain and justify why it's £55 to Exeter on 22 Nov and £135 for same journey on 22 Dec. Many thanks in advance. agent: Hi there Luke. What date and trains are you looking at specific...
user: Something weird is going on with my PC. Quite often I shut down my pc, but when I switch it on again, the programs are still active as if I have put it in sleep mode instead. When that happens the Start button isn't working any more. Can't find out what's wrong. agent: Hi, Alexander. Let's work on this. Which ver...	Customer having an issue with PC which automatically shut down often. Agent updated to send the Windows version and the short video clip of the actual issue and informed to contact Answer Desk Team by providing the URL.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Something weird is going on with my PC. Quite often I shut down my pc, but when I switch it on again, the programs are still active as if I have put it in sleep mode instead. When that happen...
user: my flight retimed in taiwan today. Will miss the connecting flight in kl today. Pls check the pm. Urgent! agent: Hi, please confirmed on flight move to 31 OCT 07;00. We will forward it to the relevant team accordingly. Thanks- Ed user: ok. Thanks confirm to move to 31st Oct. 7.00am flight. any accommodation provi...	Customer is complaining that his flight set a different time in talwan today and can't connect the flight in KL today. Agent updated that they have forwarded it to the relevant team for flight move accordingly.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: my flight retimed in taiwan today. Will miss the connecting flight in kl today. Pls check the pm. Urgent! agent: Hi, please confirmed on flight move to 31 OCT 07;00. We will forward it to the...
user: tried unplugging & resetting mini box but feed on 313 still in & out, freezing up & static? Any ideas? 1096 last night flawless! agent: I can try sending a signal reset from here to see if that helps. Do you have another outlet you can test? ~Derrick user: Have mini box unplugged right now to see if a...	Customer having trouble with signal of mini box. Agent updated the customer to DM for further assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: tried unplugging & resetting mini box but feed on 313 still in & out, freezing up & static? Any ideas? 1096 last night flawless! agent: I can try sending a signal reset from here ...
user: Issue while exporting a PPro seq in AME - colors over saturated & 1 shot was too bright & washed out. Any thoughts? #postchat #PremierePro agent: Hi Clint, are colors exporting fine in PPro? Change the renderer in Media Encoder & try export again. Thanks. user: Everything looks fine straight out of PP...	Customer complaint about facing an issue while exporting aPPro seq in AME. Agent request customer to check with AME settings.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Issue while exporting a PPro seq in AME - colors over saturated & 1 shot was too bright & washed out. Any thoughts? #postchat #PremierePro agent: Hi Clint, are colors exporting fine i...
user: won’t let me upgrade to #SapphireReserve bc I’ve only had the preferred card for 11 months. Guess Ill be taking my $63k in charges in 11 months to agent: 2/3 prevents us from changing a product if the annual fee will increase on an account that has not been open for at 1/3 Some of our policies had to be changed t...	Customer is complaining that is not letting them to upgrade to Sapphire Reserve because they only had the preferred card for 11 months. Agent updates that once the account is at least 12 months old, they would love to assist them with changing their card.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: won’t let me upgrade to #SapphireReserve bc I’ve only had the preferred card for 11 months. Guess Ill be taking my $63k in charges in 11 months to agent: 2/3 prevents us from changing a produ...
user: I have a Surface Pro 4 i7 and my screen panel has started flickering up and down, bought in US Microsoft Store in Feb 2016 but I am now in UK how to get support agent: Hi Russell. We got you covered. When did this issue start? What troubleshooting steps have you done so far? What version and build of the operatin...	Customer has problem with his screen panel which has started flickering up and down. Agent suggest to contact their answer desk for further assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I have a Surface Pro 4 i7 and my screen panel has started flickering up and down, bought in US Microsoft Store in Feb 2016 but I am now in UK how to get support agent: Hi Russell. We got you ...
user: Hi my team are also having issues. I'm on OS High Sierra, they are on Sierra 10.12.6 - exporting PDFs results in duplicate pages & some outlines text not embedding agent: Hi there, we're looping in an expert who can help you out here. They will reply as soon as they're available. user: Thanks, though they hav...	Customer is saying that while exporting PDFs results in duplicate pages. Agent asked the customer to check CC desktop app.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hi my team are also having issues. I'm on OS High Sierra, they are on Sierra 10.12.6 - exporting PDFs results in duplicate pages & some outlines text not embedding agent: Hi there, we're ...
user: a number of recordings on a new, almost empty DVR are unplayable: “Unable to play the selected program. Please try again.” I also get an error on the FIOS Mobile app. Other recordings work fine. Help? agent: Help as arrived! Are the recordings that will not play also from 11/16? user: Looks like 11/16 and 11/17 a...	Customer complaining that unable to play the selected program. Agent is replying that reboot the cable box and try to access the recording again.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: a number of recordings on a new, almost empty DVR are unplayable: “Unable to play the selected program. Please try again.” I also get an error on the FIOS Mobile app. Other recordings work fi...
user: I made a reservation last night R/T to ATL from SYR. I thought my return trip was in AM not PM. Any way to change? agent: Pls share your confirmation number, Terri. I will certainly check for you. HCA user: h886nd agent: Thank you. HCA Terri, this confirmation number doesn't appear to be working. Are you able t...	The customer want to change the reservation from PM to AM and says he changed reservation without additional charge with the agent's support. The Agent says still the customer can change the reservation online with no charge fee since it was risk free cancellation time.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I made a reservation last night R/T to ATL from SYR. I thought my return trip was in AM not PM. Any way to change? agent: Pls share your confirmation number, Terri. I will certainly check for...
user: just trying to renew my contract, and after 1hr 9min, call was disconnected. is it possible to find out who i was speaking w/? Want to give him the credit for the new contract but I don't have his name or direct line agent: Hello, Thank you for reaching out to us. We are able to look into renewing your plan. Plea...	Customer wants to renew the contract and wants to speak with same person that he was spoke previously. Agent informed they will look into the renew plan and inform to send the account information, DM,phone number and address.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: just trying to renew my contract, and after 1hr 9min, call was disconnected. is it possible to find out who i was speaking w/? Want to give him the credit for the new contract but I don't hav...
user: having trouble connecting to COD: IW. I even resettled the WiFi. Giving me error code: 262144. agent: Good evening, thanks for reaching out. Just for clarification, are you playing on a wired or wireless connection? user: I playing on a wireless connect. I also reset my router. Still getting the same error code: ...	Customer telling that having trouble connecting to cod:IW. Agent asking that are you playing on wired or wireless connection and suggests that try to unplugging both router and consoles for 5 minutes and try again.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: having trouble connecting to COD: IW. I even resettled the WiFi. Giving me error code: 262144. agent: Good evening, thanks for reaching out. Just for clarification, are you playing on a wired...
user: Farlington store yesterday - till woman just paid no attention to his obvious struggle - oxygen mask on & she just ignored him . agent: I'm sorry, can you give us a bit more info on what happened please? Was the customer struggling to unload his trolley? Aisha user: I think anybody who has an oxygen mask on a...	Customer complains that unusual behavior of the staff on the sainburys. Agent updated the customer to DM for further assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Farlington store yesterday - till woman just paid no attention to his obvious struggle - oxygen mask on & she just ignored him . agent: I'm sorry, can you give us a bit more info on what ...
user: Amazon customer service is the worst. They always give wrong information to customers. Wanted to buy iphone 8 plus , but they could not clarify my query. agent: Apologies for the trouble with your query. Could you kindly elaborate on the issue for us to assist you better? user: Is the 8000 cashback offer on iphon...	Customer did not get the cashback offer on iPhone 8. So, the customer is complaining about the service provided by the amazon. Agents states that the applicable promotions and offers are mentioned on the product details page and requests to follow the link he shared.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Amazon customer service is the worst. They always give wrong information to customers. Wanted to buy iphone 8 plus , but they could not clarify my query. agent: Apologies for the trouble with...
user: bit quieter this week. Last week they allowed a thief to run. Poor language and fights last week. agent: Oh no, sorry about that! Is this a meal from the cafe you're referring to? Chris. user: Yes. I'm a regular customers lasagne with garlic bread and salad but garlic bread was missing. Not as good. Oh the noise ...	Customer is complaining that last week they allowed thief too run away and poor language and fights. Agent update that they had fed this details to the relevant department for further investigation.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: bit quieter this week. Last week they allowed a thief to run. Poor language and fights last week. agent: Oh no, sorry about that! Is this a meal from the cafe you're referring to? Chris. user...
user: agent: #BlackFiveDays Start your week fresh with Surf Washing Powder for £7 in store and online user: I would if any of your stores had any!!! What’s the point in advertising offers if they aren’t available and the stores aren’t getting any in? It’s infuriating!!! ☹️ agent: Hi Angle, sorry about this, the produc...	Customer is complaining about the advertising offers which indeed are not available. Agent updated that they have fed this back to the department for future consideration.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: agent: #BlackFiveDays Start your week fresh with Surf Washing Powder for £7 in store and online user: I would if any of your stores had any!!! What’s the point in advertising offers if they ...
user: do you offer personal hotspot on payg sims? agent: Hi Renee 👋🏼 Our Pay and Go packages don't support personal hotspots, no. We'd love for you to join us though, can we help you with anything else? user: Website says differently agent: Could you send us over a screenshot of where it says this exactly Renee? user...	Customer enquired about, Is O2 having an offer a personal hotspot on payg sims. Agent updated that Our pay and Go packages not supports personal hotspot and inform to send the screenshot and phone details for further advise.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: do you offer personal hotspot on payg sims? agent: Hi Renee 👋🏼 Our Pay and Go packages don't support personal hotspots, no. We'd love for you to join us though, can we help you with anythin...
user: hi, facing problems of mobile hanging. Moblile gets hanged while having conference call, massaging, etc. become very slow many times agent: That is certainly not the experience we want you to have. Which iPhone model do you use? user: 6S agent: Great. Let us know which specific iOS version you're running in a DM....	Customer is complaining about his iPhone which gets hanged while doing conference calls and messages and also gets slow. Agent suggested to update iPhone to iOS 11.1 and to DM for further assistance.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: hi, facing problems of mobile hanging. Moblile gets hanged while having conference call, massaging, etc. become very slow many times agent: That is certainly not the experience we want you to...
user: Have you stopped your own branded cola?! That was the nicest cola and I can't find it anywhere! agent: Afraid so, Sam, but we'll let our drinks team know it's sorely missed! user: Bring it back for a Christmas special? agent: Not a bad idea! You never know in Christmases to come :) user: Hi, just wondering if the...	Customer seems cola was the nicest drink and want to bring it back at christmas festival time. Agent updated that they cannot promise as they are not confirmed to release it and also informed they will inform it to the food team.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Have you stopped your own branded cola?! That was the nicest cola and I can't find it anywhere! agent: Afraid so, Sam, but we'll let our drinks team know it's sorely missed! user: Bring it ba...
user: remind me to cancel my contract on 30th November please agent: Hi Ryan 😩 Why is it you're looking to cancel exactly? Please DM us more info, we wouldn't want to loose you. user: Removing the TU app and still charging me the same price even after the 2 year contract is finished, I should be paying a SIM only rate...	Customer wants to quit the contract for charging higher bill even after removing TU app. Agent requests to try other alternatives like WiFi calling and other 3rd party apps.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: remind me to cancel my contract on 30th November please agent: Hi Ryan 😩 Why is it you're looking to cancel exactly? Please DM us more info, we wouldn't want to loose you. user: Removing the...
user: After a weekend on the Gulf Coast where I was careful to #leaveonlyfootprints I’m ready to board my flight in BTR headed for DFW and on to PHX. Amazing girlfriend getaway! #gnomads agent: It looks like you had fun, we know we would. Now it's time for a quick and awesome ride in the skies! user: Well except for th...	Customer is concerned he/she may lose PHX flight from DFW since delayed flight at BTR to DFW. Agent assures they will be leaving soon and requests to check with their airport team upon arriving at DFW.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: After a weekend on the Gulf Coast where I was careful to #leaveonlyfootprints I’m ready to board my flight in BTR headed for DFW and on to PHX. Amazing girlfriend getaway! #gnomads agent: It ...
user: Hey Guys, Please can you check your inbox, i sent a message a few days ago. We need to sort this out. :/ #guiltyconscience agent: Hi Saadia I'm sorry for the late response, we've been very busy across all of our social media channels. btw, if your "hole punched" Oyster card is attached to an online web account, y...	Customer is asking to check the inbox where they have sent a messages few days ago to sort it out the issue. Agent states that without valid ticket they will not allow to travel..	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hey Guys, Please can you check your inbox, i sent a message a few days ago. We need to sort this out. :/ #guiltyconscience agent: Hi Saadia I'm sorry for the late response, we've been very bu...
user: can I apply for a basic card online? agent: Hi there, thx for tweeting us. Yes, we have different cards to meet all needs. Pls visit: for your choice user: Doesn’t seem to let me apply online for basic card tho, wants a form? agent: How can I help? user: I want to apply for a charge card with no annual fee online...	Customer wants to apply for a basic card online and needs online application form. Agent provides with URL link.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: can I apply for a basic card online? agent: Hi there, thx for tweeting us. Yes, we have different cards to meet all needs. Pls visit: for your choice user: Doesn’t seem to let me apply online...
user: Hey! Amazon pantry order was late by 7 days so i cancelled it, but i m still being asked 2 wait 4 refund. Can u help? agent: Apologies for the unpleasant experience. Kindly share your details here: and I'll contact you. user: There were 2 separate orders 408-1929729-8238743 and 408-0714060-7645942. Both were Dela...	Amazon pantry order was delayed by 7 days but refund is being held up. Looking into the problem.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: Hey! Amazon pantry order was late by 7 days so i cancelled it, but i m still being asked 2 wait 4 refund. Can u help? agent: Apologies for the unpleasant experience. Kindly share your details...
user: why does your website show me this when I click my password reset link sent to me 2 minutes ago? agent: Hi, would you be able to try logging in / requesting a new code? If that doesn't work I will ask someone to look into it for you user: Have done 7 times since yesterday at 1400 agent: Sorry about that, were you...	Customer is complaining that why does the website show them this when they click on password rest link sent to him 2 minutes ago. Agent suggest to send DM their email address so they can ask someone to reset the password for them.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: why does your website show me this when I click my password reset link sent to me 2 minutes ago? agent: Hi, would you be able to try logging in / requesting a new code? If that doesn't work I...
user: I shouldn't have to say this but if my flight doesn't make it back home in time 4 we gonna have a problem agent: We don't ever want you to miss anything. What's your flight number? We'll check the status. user: AA8985 agent: Our Finnair friends will have you wheels up as quickly as they can and on your way. user:...	Customer is complaining about the delay in flight and tells that if flight doesn't make it on time then it will be a problem. Agent updates that their Finnair friends will have wheel ups as quick as they can do and updates to check directly with Finnair.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: I shouldn't have to say this but if my flight doesn't make it back home in time 4 we gonna have a problem agent: We don't ever want you to miss anything. What's your flight number? We'll chec...
user: waited in all day for my parcel to get this email. Next day delivery at its best I see. Absolutely fuming, what a waste of a day, I suppose I've got to wait in all day tomorrow now! agent: I'm so sorry to hear your delivery was not made today! Keep us posted if it does not arrive tomorrow. user: I'd much rather h...	Customer is enquiring about the delayed delivery and false email which states that the product is delivered. Agent requests to contact them by phone or chat and to check with the neighbours or any safe locations around the property.	### Instruction: Below is a conversation between a human and an AI agent. Write a summary of the conversation. ### Input: user: waited in all day for my parcel to get this email. Next day delivery at its best I see. Absolutely fuming, what a waste of a day, I suppose I've got to wait in all day tomorrow now! agent: I'...