Datasets:
calls-train-human
ASR training clips from KejueAI/human-call-recordings (internal client call recordings, private). 654.0 h kept.
Human-agent call-centre calls (mono 8 kHz, upsampled to 16 kHz). Both sides are real people, so both are kept.
Labels = Soniox stt-async-v5 transcripts (clean verbatim). Clip bounds = Soniox speaker-turn times + 0.15 s pad, trimmed to Silero-VAD speech + 0.25 s. No CTC aligner (avoids the digit-damage bug of the old pipeline). Turns > 25 s were dropped (no word timestamps to split them).
Filters: bot side removed; no detectable speech; speaking rate outside 2-30 chars/s; duration outside 0.5-30 s. Dropped: no_speech_h 11.6 h, speaking_rate_h 2.1 h.
accent column: English speech -> CommonAccent ECAPA vote per (call, speaker) when >= 60 % agree, else english_unknown;
a speaker who also speaks Arabic in the same call -> arabic (the accent model has no Arabic class).
Arabic speech -> call dialect from manifest_v2 (Gemma text classification). Other scripts -> other_language.
Not a benchmark: these calls overlap the existing KejueAI/asr-* training repos.
Format: parquet, 500-row row groups (Cohere training format). Columns: audio (16 kHz mono FLAC bytes), id, text, duration, accent,
speaker_id (call_speaker_channel), gender (empty), source, lang, reference_text (empty), meta (JSON: client, call_id, start/end, bot_score, accent_votes, call_dialect, ...).
| client | accent | hours |
|---|---|---|
| JoAcademy | levantine | 252.0 |
| SA- | saudi | 157.8 |
| SA- | levantine | 149.0 |
| March12-eCommerce | levantine | 29.1 |
| SA- | arabic | 7.7 |
| Jord_Ordering_8k_done | levantine | 7.5 |
| March12-eCommerce | iraqi | 6.3 |
| JoAcademy | other_language | 6.0 |
| March12-eCommerce | saudi | 5.2 |
| SA- | iraqi | 4.0 |
| SA- | mixed | 3.1 |
| JoAcademy | saudi | 2.7 |
| SA- | msa | 2.7 |
| March12-eCommerce | gulf | 2.7 |
| SA- | egyptian | 2.5 |
| SA- | gulf | 1.8 |
| SA- | other_language | 1.7 |
| March12-eCommerce | mixed | 1.5 |
| SA- | english_unknown | 1.5 |
| SA- | us | 1.2 |
| JoAcademy | msa | 1.1 |
| SA- | england | 1.0 |
| Jord_Ordering_8k_done | iraqi | 1.0 |
| JoAcademy | england | 0.6 |
| Jord_Ordering_8k_done | saudi | 0.5 |
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