id string | scenario_id string | text string | label string | label_id int64 | subtype string | action string | object string | beneficiary string | nature string | composite bool | rationale string | source string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
RU-R-28-03-69a9f0f3399b | RU-R-28 | Citizen suggestion: extend stipend support to micro-enterprises and revise the national reimbursement ceiling. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes scheme coverage and financial norms. | synthetic_from_cabsec_note_v1 |
RU-G-06-09-3e9b12de25db | RU-G-06 | Despite repeated follow-up, the refund for my cancelled ticket has not reached my bank account. | GRIEVANCE | 0 | refund_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks an amount already due under existing rules. | synthetic_from_cabsec_note_v1 |
RU-R-35-08-287f63c510b3 | RU-R-35 | There is an urgent need to publish beneficial ownership and contract-performance data for every awarded tender. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates a system-wide transparency duty. | synthetic_from_cabsec_note_v1 |
RU-R-25-03-280a617347a3 | RU-R-25 | Citizen suggestion: let primary health centres issue interoperable electronic referrals accepted by every government hospital. | REFORM | 1 | digitisation | change | service_system | class | policy_formulation | false | Creates an interoperable system for all users. | synthetic_from_cabsec_note_v1 |
RU-R-08-05-fb89e7e528c4 | RU-R-08 | For public benefit, authorities should require every e-commerce platform to provide a standard cancellation button. | REFORM | 1 | rights_based_addition | change | regulatory_standard | class | policy_formulation | false | Adds a regulatory feature for all users. | synthetic_from_cabsec_note_v1 |
RU-G-04-02-3989e7b6593f | RU-G-04 | My complaint is that my sanctioned pension has not been credited for the last three months. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment of an already sanctioned benefit. | synthetic_from_cabsec_note_v1 |
RU-R-19-08-7f4a253402d5 | RU-R-19 | There is an urgent need to replace imprisonment for first-time record-keeping lapses with a civil penalty. | REFORM | 1 | decriminalisation | change | law | class | policy_formulation | false | Changes treatment of an offence in law. | synthetic_from_cabsec_note_v1 |
RU-G-18-05-d97e7a493a57 | RU-G-18 | This is causing hardship to my family because the office exceeded the published fifteen-day timeline for my income certificate. | GRIEVANCE | 0 | personal_delay | enforce | personal_case | individual | existing_service | false | Seeks compliance with an existing service standard. | synthetic_from_cabsec_note_v1 |
RU-G-28-10-d0c587f64931 | RU-G-28 | Submission regarding apprenticeship stipend. The problem is that my approved stipend reimbursement has been pending since January. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment already due. | synthetic_from_cabsec_note_v1 |
RU-R-26-04-984ffa5f9934 | RU-R-26 | The present system is causing difficulty. It would be better to enable a unified e-payment receipt valid in every district court. | REFORM | 1 | digitisation | change | service_system | class | policy_formulation | false | Creates a general technology-enabled service. | synthetic_from_cabsec_note_v1 |
RU-G-08-08-e1ec4825ab30 | RU-G-08 | I seek redress under the existing rules because the seller has ignored the refund order issued in my complaint. | GRIEVANCE | 0 | non_enforcement | enforce | personal_order | individual | existing_service | false | Seeks enforcement of an existing order in one case. | synthetic_from_cabsec_note_v1 |
RU-R-12-10-8d7c81804479 | RU-R-12 | Submission regarding housing subsidy. I ask that officials replace reimbursement with direct milestone-based payments for all approved beneficiaries. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes the scheme delivery mechanism. | synthetic_from_cabsec_note_v1 |
RU-R-45-03-8f92e52e511e | RU-R-45 | Citizen suggestion: publish a citizen charter with uniform timelines, compensation and escalation steps. | REFORM | 1 | transparency | change | service_standard | class | policy_formulation | false | Creates enforceable service standards. | synthetic_from_cabsec_note_v1 |
RU-R-08-10-de3bfc65c271 | RU-R-08 | Submission regarding consumer protection. I ask that officials require every e-commerce platform to provide a standard cancellation button. | REFORM | 1 | rights_based_addition | change | regulatory_standard | class | policy_formulation | false | Adds a regulatory feature for all users. | synthetic_from_cabsec_note_v1 |
RU-R-17-04-bc3b7a4eba70 | RU-R-17 | The present system is causing difficulty. It would be better to mandate a common transparency portal for every urban local body. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates a disclosure obligation for all bodies. | synthetic_from_cabsec_note_v1 |
RU-G-21-06-013e216cc1a1 | RU-G-21 | Grievance regarding vendor NOC: the police station has not issued the NOC required for my licence renewal. | GRIEVANCE | 0 | personal_delay | deliver | personal_case | individual | existing_service | false | Seeks issuance of one required NOC. | synthetic_from_cabsec_note_v1 |
RU-R-06-05-f6155567e44f | RU-R-06 | For public benefit, authorities should introduce an opt-in assisted booking channel for senior citizens while retaining the ordinary queue. | REFORM | 1 | optional_service_tier | change | service_tier | class | policy_formulation | false | Adds a service tier for a defined class. | synthetic_from_cabsec_note_v1 |
RU-G-50-07-dde0ce681b38 | RU-G-50 | Kindly direct the concerned office to act, as the screen reader cannot open my submitted certificate application. | GRIEVANCE | 0 | service_failure | correct | personal_application | individual | existing_service | false | Seeks a fix enabling one current application. | synthetic_from_cabsec_note_v1 |
RU-G-20-07-e5e6c76b414e | RU-G-20 | Kindly direct the concerned office to act, as waive the late fee charged on my delayed annual return. | GRIEVANCE | 0 | personal_fee_relief | relieve | personal_case | individual | existing_framework | false | Seeks personal relief under the current framework. | synthetic_from_cabsec_note_v1 |
RU-G-41-06-47b51936c25f | RU-G-41 | Grievance regarding road permit: cancel the penalty imposed on my vehicle because I had a valid permit. | GRIEVANCE | 0 | personal_fee_relief | relieve | personal_case | individual | existing_framework | false | Seeks individual relief under current law. | synthetic_from_cabsec_note_v1 |
RU-G-42-10-1965a2e8229b | RU-G-42 | Submission regarding sanitation employment. The problem is that my employer has not supplied the protective equipment already required by rules. | GRIEVANCE | 0 | non_enforcement | enforce | personal_entitlement | individual | existing_service | false | Seeks enforcement of an existing requirement. | synthetic_from_cabsec_note_v1 |
RU-R-11-04-78ac5b55af32 | RU-R-11 | The present system is causing difficulty. It would be better to permit portable ration access across states without a fresh local registration. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes delivery rules for a beneficiary class. | synthetic_from_cabsec_note_v1 |
RU-G-04-04-ea8e607ce91b | RU-G-04 | I have followed the prescribed process, but my sanctioned pension has not been credited for the last three months. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment of an already sanctioned benefit. | synthetic_from_cabsec_note_v1 |
RU-R-24-03-1c13521c3dd6 | RU-R-24 | Citizen suggestion: use one common application and document set for all central government schools. | REFORM | 1 | process_simplification | change | procedure | class | policy_formulation | false | Simplifies a procedure for all applicants. | synthetic_from_cabsec_note_v1 |
RU-G-03-07-49669032eb05 | RU-G-03 | Kindly direct the concerned office to act, as my child's birth certificate was generated with the mother's name misspelled. | GRIEVANCE | 0 | wrong_delivery | correct | personal_record | individual | existing_service | false | Seeks correction of one existing service record. | synthetic_from_cabsec_note_v1 |
RU-G-03-09-6f398aec4e5c | RU-G-03 | Despite repeated follow-up, my child's birth certificate was generated with the mother's name misspelled. | GRIEVANCE | 0 | wrong_delivery | correct | personal_record | individual | existing_service | false | Seeks correction of one existing service record. | synthetic_from_cabsec_note_v1 |
RU-R-34-03-4e527ebe6ce0 | RU-R-34 | Citizen suggestion: index the minimum pension amount annually to inflation for every beneficiary. | REFORM | 1 | scheme_design | change | financial_norm | class | policy_formulation | false | Changes a financial norm prospectively. | synthetic_from_cabsec_note_v1 |
RU-G-31-08-3c029595e811 | RU-G-31 | I seek redress under the existing rules because the tanker supplied to my government quarter contained visibly dirty water. | GRIEVANCE | 0 | service_failure | correct | personal_service | individual | existing_service | false | Seeks correct service delivery in the submitter's case. | synthetic_from_cabsec_note_v1 |
RU-G-28-04-88a5cec7e00e | RU-G-28 | I have followed the prescribed process, but my approved stipend reimbursement has been pending since January. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment already due. | synthetic_from_cabsec_note_v1 |
RU-R-34-08-a6b087ee3ff7 | RU-R-34 | There is an urgent need to index the minimum pension amount annually to inflation for every beneficiary. | REFORM | 1 | scheme_design | change | financial_norm | class | policy_formulation | false | Changes a financial norm prospectively. | synthetic_from_cabsec_note_v1 |
RU-G-07-10-6ca232725858 | RU-G-07 | Submission regarding disability certificate. The problem is that my assessed UDID card was generated but never delivered. | GRIEVANCE | 0 | service_failure | deliver | personal_entitlement | individual | existing_service | false | Seeks delivery of an existing entitlement. | synthetic_from_cabsec_note_v1 |
RU-G-27-06-210175a7d3e7 | RU-G-27 | Grievance regarding tax notice: the tax portal shows my response as missing although I filed it on time. | GRIEVANCE | 0 | record_update | correct | personal_case | individual | existing_service | false | Seeks correction of one case record. | synthetic_from_cabsec_note_v1 |
RU-G-48-09-4466d310f127 | RU-G-48 | Despite repeated follow-up, expedite my company's pending medicine application ahead of other applicants. | GRIEVANCE | 0 | preferential_service | expedite | personal_application | individual | existing_service | false | A personal request for preferential service is a Grievance. | synthetic_from_cabsec_note_v1 |
RU-R-35-06-6c7e67cd9995 | RU-R-35 | My submission concerns government procurement: publish beneficial ownership and contract-performance data for every awarded tender. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates a system-wide transparency duty. | synthetic_from_cabsec_note_v1 |
RU-R-28-04-99904f3e75ba | RU-R-28 | The present system is causing difficulty. It would be better to extend stipend support to micro-enterprises and revise the national reimbursement ceiling. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes scheme coverage and financial norms. | synthetic_from_cabsec_note_v1 |
RU-G-48-06-1e5d9a4a45e6 | RU-G-48 | Grievance regarding drug approval: expedite my company's pending medicine application ahead of other applicants. | GRIEVANCE | 0 | preferential_service | expedite | personal_application | individual | existing_service | false | A personal request for preferential service is a Grievance. | synthetic_from_cabsec_note_v1 |
RU-R-18-05-7ca0722fda39 | RU-R-18 | For public benefit, authorities should publish binding citizen-charter timelines and escalation officers for each notified service. | REFORM | 1 | transparency | change | service_standard | class | policy_formulation | false | Creates service standards for all citizens. | synthetic_from_cabsec_note_v1 |
RU-G-23-06-17c3d3dcf6fd | RU-G-23 | Grievance regarding vehicle certificate: the office has not updated my valid fitness certificate in VAHAN. | GRIEVANCE | 0 | record_update | correct | personal_record | individual | existing_service | false | Seeks update of one existing record. | synthetic_from_cabsec_note_v1 |
RU-G-50-10-ae8dbc5a7c8a | RU-G-50 | Submission regarding portal accessibility. The problem is that the screen reader cannot open my submitted certificate application. | GRIEVANCE | 0 | service_failure | correct | personal_application | individual | existing_service | false | Seeks a fix enabling one current application. | synthetic_from_cabsec_note_v1 |
RU-R-38-03-eaf2531c6cdd | RU-R-38 | Citizen suggestion: establish an independent district triage cell with authority to assign urgent cases. | REFORM | 1 | institutional_reform | change | institution | class | policy_formulation | false | Creates a delivery institution. | synthetic_from_cabsec_note_v1 |
RU-G-07-05-a439f718928a | RU-G-07 | This is causing hardship to my family because my assessed UDID card was generated but never delivered. | GRIEVANCE | 0 | service_failure | deliver | personal_entitlement | individual | existing_service | false | Seeks delivery of an existing entitlement. | synthetic_from_cabsec_note_v1 |
RU-R-19-05-4af49c171834 | RU-R-19 | For public benefit, authorities should replace imprisonment for first-time record-keeping lapses with a civil penalty. | REFORM | 1 | decriminalisation | change | law | class | policy_formulation | false | Changes treatment of an offence in law. | synthetic_from_cabsec_note_v1 |
RU-G-20-09-cc39b5501021 | RU-G-20 | Despite repeated follow-up, waive the late fee charged on my delayed annual return. | GRIEVANCE | 0 | personal_fee_relief | relieve | personal_case | individual | existing_framework | false | Seeks personal relief under the current framework. | synthetic_from_cabsec_note_v1 |
RU-G-42-07-d31da7fbc702 | RU-G-42 | Kindly direct the concerned office to act, as my employer has not supplied the protective equipment already required by rules. | GRIEVANCE | 0 | non_enforcement | enforce | personal_entitlement | individual | existing_service | false | Seeks enforcement of an existing requirement. | synthetic_from_cabsec_note_v1 |
RU-G-39-02-877a24f0982f | RU-G-39 | My complaint is that the registrar has not returned a decision on our society's submitted application. | GRIEVANCE | 0 | personal_delay | deliver | personal_application | individual | existing_service | false | Seeks processing of a particular application. | synthetic_from_cabsec_note_v1 |
RU-R-31-02-3abcc9dc0947 | RU-R-31 | Please consider a measure to require utilities to publish ward-level test results weekly in a common open format. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates proactive disclosure for all consumers. | synthetic_from_cabsec_note_v1 |
RU-G-49-03-fa78557c04d8 | RU-G-49 | Please resolve my case: repair the leaking roof and broken tiles in my allotted government quarter. | GRIEVANCE | 0 | location_asset_demand | repair | specific_asset | individual | existing_service | false | Seeks repair of a specific asset. | synthetic_from_cabsec_note_v1 |
RU-R-38-05-3240fd7edd8d | RU-R-38 | For public benefit, authorities should establish an independent district triage cell with authority to assign urgent cases. | REFORM | 1 | institutional_reform | change | institution | class | policy_formulation | false | Creates a delivery institution. | synthetic_from_cabsec_note_v1 |
RU-R-35-05-6af674c321ef | RU-R-35 | For public benefit, authorities should publish beneficial ownership and contract-performance data for every awarded tender. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates a system-wide transparency duty. | synthetic_from_cabsec_note_v1 |
RU-R-30-02-f28034684ed6 | RU-R-30 | Please consider a measure to adopt national street-design standards requiring safe cycle lanes in new arterial-road projects. | REFORM | 1 | policy_design | change | standard | class | policy_formulation | false | Proposes a prospective national standard, not one local asset. | synthetic_from_cabsec_note_v1 |
RU-G-34-05-d61b491de786 | RU-G-34 | This is causing hardship to my family because my name was wrongly removed from the pension payment list. | GRIEVANCE | 0 | wrong_delivery | restore | personal_entitlement | individual | existing_service | false | Seeks restoration under existing rules. | synthetic_from_cabsec_note_v1 |
RU-G-21-05-250fc644342c | RU-G-21 | This is causing hardship to my family because the police station has not issued the NOC required for my licence renewal. | GRIEVANCE | 0 | personal_delay | deliver | personal_case | individual | existing_service | false | Seeks issuance of one required NOC. | synthetic_from_cabsec_note_v1 |
RU-R-37-09-67c05a7e82fb | RU-R-37 | I wish to place this issue before the competent authority: create one interoperable complaint number that follows users when they change operators. | REFORM | 1 | digitisation | change | service_system | class | policy_formulation | false | Creates a feature for all telecom users. | synthetic_from_cabsec_note_v1 |
RU-G-16-07-1e2db79aedab | RU-G-16 | Kindly direct the concerned office to act, as I received no reply to my RTI application within thirty days. | GRIEVANCE | 0 | residual_rti | enforce | personal_application | individual | existing_service | false | RTI matters default to Grievance under residual handling. | synthetic_from_cabsec_note_v1 |
RU-G-17-08-ef62265981c2 | RU-G-17 | I seek redress under the existing rules because please provide me a copy of one contract file requested under RTI. | GRIEVANCE | 0 | residual_rti | deliver | personal_request | individual | existing_service | false | An individual information request defaults to Grievance. | synthetic_from_cabsec_note_v1 |
RU-G-04-09-176b43952a41 | RU-G-04 | Despite repeated follow-up, my sanctioned pension has not been credited for the last three months. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment of an already sanctioned benefit. | synthetic_from_cabsec_note_v1 |
RU-G-37-04-61e3bf86666b | RU-G-37 | I have followed the prescribed process, but my complaint was closed without restoring service to my number. | GRIEVANCE | 0 | service_failure | restore | personal_service | individual | existing_service | false | Seeks restoration for one connection. | synthetic_from_cabsec_note_v1 |
RU-G-20-03-d8a2b06755b0 | RU-G-20 | Please resolve my case: waive the late fee charged on my delayed annual return. | GRIEVANCE | 0 | personal_fee_relief | relieve | personal_case | individual | existing_framework | false | Seeks personal relief under the current framework. | synthetic_from_cabsec_note_v1 |
RU-G-31-01-a4df94067346 | RU-G-31 | I request immediate help because the tanker supplied to my government quarter contained visibly dirty water. | GRIEVANCE | 0 | service_failure | correct | personal_service | individual | existing_service | false | Seeks correct service delivery in the submitter's case. | synthetic_from_cabsec_note_v1 |
RU-G-43-03-74093a40d1cd | RU-G-43 | Please resolve my case: renew my existing market-yard licence that expired while the portal was down. | GRIEVANCE | 0 | personal_delay | deliver | personal_application | individual | existing_service | false | Seeks one licence renewal. | synthetic_from_cabsec_note_v1 |
RU-G-11-05-272fef42fc6f | RU-G-11 | This is causing hardship to my family because the dealer refused my household's entitled grain this month. | GRIEVANCE | 0 | service_denial | enforce | personal_entitlement | individual | existing_service | false | Seeks enforcement of an existing household entitlement. | synthetic_from_cabsec_note_v1 |
RU-R-13-09-6aedeef78369 | RU-R-13 | I wish to place this issue before the competent authority: create an independent regional authority empowered to issue binding remediation orders. | REFORM | 1 | institutional_reform | change | institution | class | policy_formulation | false | Creates a body and changes institutional powers. | synthetic_from_cabsec_note_v1 |
RU-R-16-04-57823a953e7e | RU-R-16 | The present system is causing difficulty. It would be better to publish a real-time national dashboard of sanctioned, filled and vacant posts. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates proactive disclosure for everyone. | synthetic_from_cabsec_note_v1 |
RU-G-05-10-b9f2dd905769 | RU-G-05 | Submission regarding passport. The problem is that police verification is complete but my passport has not been dispatched. | GRIEVANCE | 0 | personal_delay | deliver | personal_case | individual | existing_service | false | Seeks processing of one application. | synthetic_from_cabsec_note_v1 |
RU-R-43-10-3a361df5e744 | RU-R-43 | Submission regarding farm-market licences. I ask that officials make one state licence valid across every market yard in that state. | REFORM | 1 | redundancy_removal | change | licensing_rule | class | policy_formulation | false | Removes repeated licensing for all traders. | synthetic_from_cabsec_note_v1 |
RU-R-15-02-130f1785182e | RU-R-15 | Please consider a measure to amend the law so commission orders are binding rather than recommendatory. | REFORM | 1 | institutional_reform | change | law | class | policy_formulation | false | Changes an authority's powers for all cases. | synthetic_from_cabsec_note_v1 |
RU-R-43-01-7a947f4624ea | RU-R-43 | I request the Government to make one state licence valid across every market yard in that state. | REFORM | 1 | redundancy_removal | change | licensing_rule | class | policy_formulation | false | Removes repeated licensing for all traders. | synthetic_from_cabsec_note_v1 |
RU-R-32-01-338a48d84090 | RU-R-32 | I request the Government to replace multiple state eligibility verifications with a portable digital credential. | REFORM | 1 | process_simplification+digitisation | change | procedure | class | policy_formulation | false | Redesigns verification for a class. | synthetic_from_cabsec_note_v1 |
RU-G-39-09-d9ca6af160d8 | RU-G-39 | Despite repeated follow-up, the registrar has not returned a decision on our society's submitted application. | GRIEVANCE | 0 | personal_delay | deliver | personal_application | individual | existing_service | false | Seeks processing of a particular application. | synthetic_from_cabsec_note_v1 |
RU-G-38-06-43e9c2e4c1f6 | RU-G-38 | Grievance regarding legal aid: the district authority has not assigned a lawyer for my listed hearing. | GRIEVANCE | 0 | service_failure | deliver | personal_entitlement | individual | existing_service | false | Seeks an existing service in one case. | synthetic_from_cabsec_note_v1 |
RU-R-10-01-2f27ac45f113 | RU-R-10 | I request the Government to calculate payouts using village-level weather data instead of district averages for all farmers. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes scheme design for all beneficiaries. | synthetic_from_cabsec_note_v1 |
RU-G-25-08-fd825f6b2ec0 | RU-G-25 | I seek redress under the existing rules because the district hospital refused the valid referral issued to me by the health centre. | GRIEVANCE | 0 | service_denial | enforce | personal_entitlement | individual | existing_service | false | Seeks acceptance of an existing referral. | synthetic_from_cabsec_note_v1 |
RU-R-29-02-095c9110b5e9 | RU-R-29 | Please consider a measure to establish feeding and childcare rooms as a mandatory standard at all major transit stations. | REFORM | 1 | rights_based_addition | change | service_standard | class | policy_formulation | false | Creates a nationwide service standard. | synthetic_from_cabsec_note_v1 |
RU-G-39-08-5297138dfa54 | RU-G-39 | I seek redress under the existing rules because the registrar has not returned a decision on our society's submitted application. | GRIEVANCE | 0 | personal_delay | deliver | personal_application | individual | existing_service | false | Seeks processing of a particular application. | synthetic_from_cabsec_note_v1 |
RU-G-23-05-16e67a722f34 | RU-G-23 | This is causing hardship to my family because the office has not updated my valid fitness certificate in VAHAN. | GRIEVANCE | 0 | record_update | correct | personal_record | individual | existing_service | false | Seeks update of one existing record. | synthetic_from_cabsec_note_v1 |
RU-R-41-09-efe40091c9cd | RU-R-41 | I wish to place this issue before the competent authority: replace criminal prosecution for an expired display sticker with a graded administrative penalty. | REFORM | 1 | decriminalisation | change | law | class | policy_formulation | false | Decriminalises a minor compliance lapse. | synthetic_from_cabsec_note_v1 |
RU-G-28-09-0b230a5113fb | RU-G-28 | Despite repeated follow-up, my approved stipend reimbursement has been pending since January. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment already due. | synthetic_from_cabsec_note_v1 |
RU-G-18-10-7f530f845800 | RU-G-18 | Submission regarding service charter. The problem is that the office exceeded the published fifteen-day timeline for my income certificate. | GRIEVANCE | 0 | personal_delay | enforce | personal_case | individual | existing_service | false | Seeks compliance with an existing service standard. | synthetic_from_cabsec_note_v1 |
RU-G-38-10-c6a72fc9bb21 | RU-G-38 | Submission regarding legal aid. The problem is that the district authority has not assigned a lawyer for my listed hearing. | GRIEVANCE | 0 | service_failure | deliver | personal_entitlement | individual | existing_service | false | Seeks an existing service in one case. | synthetic_from_cabsec_note_v1 |
RU-R-07-01-0c82b64fa600 | RU-R-07 | I request the Government to add chronic neurological disorders to the statutory disability schedule nationwide. | REFORM | 1 | rights_based_addition | change | law | class | policy_formulation | false | Seeks a nationally applicable statutory right. | synthetic_from_cabsec_note_v1 |
RU-G-16-03-33b03230b1bb | RU-G-16 | Please resolve my case: I received no reply to my RTI application within thirty days. | GRIEVANCE | 0 | residual_rti | enforce | personal_application | individual | existing_service | false | RTI matters default to Grievance under residual handling. | synthetic_from_cabsec_note_v1 |
RU-R-16-09-8495cb4f3c38 | RU-R-16 | I wish to place this issue before the competent authority: publish a real-time national dashboard of sanctioned, filled and vacant posts. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates proactive disclosure for everyone. | synthetic_from_cabsec_note_v1 |
RU-R-46-02-d4b3c5444fb6 | RU-R-46 | Please consider a measure to allow overseas citizens to complete mandatory identity verification at Indian missions. | REFORM | 1 | process_simplification | change | procedure | class | policy_formulation | false | Systemic overseas service change for a class. | synthetic_from_cabsec_note_v1 |
RU-G-22-04-82cd546ce120 | RU-G-22 | I have followed the prescribed process, but the portal rejected my labour return even though I used the prescribed format. | GRIEVANCE | 0 | service_failure | correct | personal_filing | individual | existing_service | false | Seeks correction of one filing. | synthetic_from_cabsec_note_v1 |
RU-R-47-08-817143a1a07e | RU-R-47 | There is an urgent need to replace approvals from several agencies with a single online closure declaration. | REFORM | 1 | process_simplification | change | procedure | class | policy_formulation | false | Simplifies closure for all eligible firms. | synthetic_from_cabsec_note_v1 |
RU-R-46-08-1f6cd7099bda | RU-R-46 | There is an urgent need to allow overseas citizens to complete mandatory identity verification at Indian missions. | REFORM | 1 | process_simplification | change | procedure | class | policy_formulation | false | Systemic overseas service change for a class. | synthetic_from_cabsec_note_v1 |
RU-R-10-10-286b51e702c5 | RU-R-10 | Submission regarding crop insurance. I ask that officials calculate payouts using village-level weather data instead of district averages for all farmers. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes scheme design for all beneficiaries. | synthetic_from_cabsec_note_v1 |
RU-R-28-01-6a9f8f1f2246 | RU-R-28 | I request the Government to extend stipend support to micro-enterprises and revise the national reimbursement ceiling. | REFORM | 1 | scheme_design | change | scheme | class | policy_formulation | false | Changes scheme coverage and financial norms. | synthetic_from_cabsec_note_v1 |
RU-G-13-09-15811ea72f5a | RU-G-13 | Despite repeated follow-up, the regional office has not acted on my complaint about smoke from the neighbouring unit. | GRIEVANCE | 0 | no_response | enforce | personal_complaint | individual | existing_service | false | Seeks response from an existing authority. | synthetic_from_cabsec_note_v1 |
RU-G-50-09-18c22d8e6bfd | RU-G-50 | Despite repeated follow-up, the screen reader cannot open my submitted certificate application. | GRIEVANCE | 0 | service_failure | correct | personal_application | individual | existing_service | false | Seeks a fix enabling one current application. | synthetic_from_cabsec_note_v1 |
RU-G-27-05-4fbe6c9f6c6b | RU-G-27 | This is causing hardship to my family because the tax portal shows my response as missing although I filed it on time. | GRIEVANCE | 0 | record_update | correct | personal_case | individual | existing_service | false | Seeks correction of one case record. | synthetic_from_cabsec_note_v1 |
RU-R-16-05-bd0d982d7646 | RU-R-16 | For public benefit, authorities should publish a real-time national dashboard of sanctioned, filled and vacant posts. | REFORM | 1 | transparency | change | disclosure_standard | class | policy_formulation | false | Creates proactive disclosure for everyone. | synthetic_from_cabsec_note_v1 |
RU-G-31-02-145097a2e30d | RU-G-31 | My complaint is that the tanker supplied to my government quarter contained visibly dirty water. | GRIEVANCE | 0 | service_failure | correct | personal_service | individual | existing_service | false | Seeks correct service delivery in the submitter's case. | synthetic_from_cabsec_note_v1 |
RU-G-04-07-9c137c64458a | RU-G-04 | Kindly direct the concerned office to act, as my sanctioned pension has not been credited for the last three months. | GRIEVANCE | 0 | benefit_delay | deliver | personal_entitlement | individual | existing_service | false | Seeks payment of an already sanctioned benefit. | synthetic_from_cabsec_note_v1 |
RU-R-02-01-46ac841853a3 | RU-R-02 | I request the Government to create a single-window approval with deemed clearance after the notified period for all applicants. | REFORM | 1 | process_simplification | change | procedure | class | policy_formulation | false | Changes the approval process for a class. | synthetic_from_cabsec_note_v1 |
RU-R-06-07-29bcd269a26d | RU-R-06 | Kindly examine whether the administration can introduce an opt-in assisted booking channel for senior citizens while retaining the ordinary queue. | REFORM | 1 | optional_service_tier | change | service_tier | class | policy_formulation | false | Adds a service tier for a defined class. | synthetic_from_cabsec_note_v1 |
RU-G-37-03-95440d67925b | RU-G-37 | Please resolve my case: my complaint was closed without restoring service to my number. | GRIEVANCE | 0 | service_failure | restore | personal_service | individual | existing_service | false | Seeks restoration for one connection. | synthetic_from_cabsec_note_v1 |
RU-G-16-04-88d4db1af624 | RU-G-16 | I have followed the prescribed process, but I received no reply to my RTI application within thirty days. | GRIEVANCE | 0 | residual_rti | enforce | personal_application | individual | existing_service | false | RTI matters default to Grievance under residual handling. | synthetic_from_cabsec_note_v1 |
RU-R-05-05-48f3dfd838f7 | RU-R-05 | For public benefit, authorities should offer an optional paid express tier whose extra capacity also reduces the normal queue. | REFORM | 1 | optional_service_tier | change | service_tier | class | policy_formulation | false | Creates a general optional tier rather than advancing one case. | synthetic_from_cabsec_note_v1 |
RU-G-16-05-b773f4456287 | RU-G-16 | This is causing hardship to my family because I received no reply to my RTI application within thirty days. | GRIEVANCE | 0 | residual_rti | enforce | personal_application | individual | existing_service | false | RTI matters default to Grievance under residual handling. | synthetic_from_cabsec_note_v1 |
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