Complaint stringlengths 24 98 | Category stringclasses 16 values | Urgency stringclasses 4 values |
|---|---|---|
Address system merged two valid addresses | Shipping | Immediate |
Carrier left package at construction site | Shipping | High |
Shipping deadline passed without pickup | Shipping | Medium |
Package contents shifted due to poor packing | Shipping | High |
Address change required faxed request | Shipping | Immediate |
Carrier delivered to similarly named business | Shipping | High |
Shipping restrictions changed post-purchase | Shipping | Medium |
Package marked 'delivered' before shipping | Shipping | High |
Address system truncated long street names | Shipping | Immediate |
Carrier left package at wrong dorm building | Shipping | High |
Shipping cost higher than advertised | Shipping | Medium |
Package routing added unnecessary stops | Shipping | High |
Address confirmation didn't include country | Shipping | Immediate |
Carrier delivered to wrong military base | Shipping | High |
Shipping speed not honored despite payment | Shipping | Medium |
Package scanned at impossible locations | Shipping | High |
Address system rejected valid special characters | Shipping | Immediate |
Carrier left package at foreclosed property | Shipping | High |
Shipping options limited without explanation | Shipping | Medium |
Package delivered to vacant vacation home | Shipping | High |
Address change required notarized letter | Shipping | Immediate |
Carrier delivered to wrong church office | Shipping | High |
Shipping insurance didn't cover damage | Shipping | Medium |
Package left at community mailbox illegally | Shipping | High |
Address system auto-changed correct input | Shipping | Immediate |
Carrier delivered to wrong hospital department | Shipping | High |
Shipping label had illegible barcode | Shipping | Medium |
Package routing skipped nearest facility | Shipping | High |
Address verification failed for new development | Shipping | Immediate |
Carrier left package at wrong school office | Shipping | High |
Shipping method unavailable for gift orders | Shipping | Medium |
Package delivered to demolished address | Shipping | High |
Gift message not included as requested | Special Requests | Medium |
Delivery instructions completely ignored | Special Requests | High |
Personalization misspelled customer's name | Special Requests | Immediate |
Gift packaging option was unavailable at checkout | Special Requests | Medium |
Driver left package despite 'do not leave' instructions | Special Requests | High |
Custom engraving had wrong date format | Special Requests | Immediate |
Requested gift receipt was missing | Special Requests | Medium |
Delivery came on restricted date | Special Requests | High |
Handwritten note was typed instead | Special Requests | Low |
Signature required ignored for alcohol delivery | Special Requests | Immediate |
Gift message printed on invoice instead of card | Special Requests | Medium |
'Leave at back door' instruction not followed | Special Requests | High |
Monogram was upside down | Special Requests | Immediate |
Gift wrapping added creases to product | Special Requests | Medium |
Delivery arrived before requested date | Special Requests | High |
Custom color request was substituted | Special Requests | Low |
Requested call before delivery never came | Special Requests | Immediate |
Gift note paper quality was poor | Special Requests | Medium |
Delivery left with wrong apartment neighbor | Special Requests | High |
Personalized message cut off mid-sentence | Special Requests | Immediate |
Gift option added unexpected charges | Special Requests | Medium |
'Fragile' stickers were missing | Special Requests | High |
Custom sizing request was ignored | Special Requests | Low |
Delivery came during requested blackout hours | Special Requests | Immediate |
Hand-painted detail was sloppy | Special Requests | Medium |
Gift message contained typos | Special Requests | High |
Driver rang bell despite 'do not disturb' note | Special Requests | Immediate |
Custom embroidery had wrong thread color | Special Requests | Medium |
Requested eco-friendly packaging was plastic | Special Requests | High |
Delivery left in plain view despite instructions | Special Requests | Low |
Personalized dates were formatted wrong | Special Requests | Immediate |
Gift receipt showed original price | Special Requests | Medium |
'Require ID' instruction was ignored | Special Requests | High |
Custom engraving depth was inconsistent | Special Requests | Immediate |
Requested morning delivery came at night | Special Requests | Medium |
Gift wrapping color was wrong | Special Requests | High |
Delivery came to old address after update | Special Requests | Low |
Handwritten message was illegible | Special Requests | Immediate |
Special occasion card was missing | Special Requests | Medium |
Driver didn't follow gate code instructions | Special Requests | High |
Personalized coordinates were inaccurate | Special Requests | Immediate |
Gift message arrived separately from package | Special Requests | Medium |
'Perishable' stickers weren't used | Special Requests | High |
Custom font request was substituted | Special Requests | Low |
Delivery left outside in rain despite garage option | Special Requests | Immediate |
Requested vegan packaging contained leather | Special Requests | Medium |
Gift note was placed inside package | Special Requests | High |
Signature required was bypassed | Special Requests | Immediate |
Personalized jewelry had wrong engraving | Special Requests | Medium |
'Do not fold' instruction was ignored | Special Requests | High |
Delivery came after recipient left town | Special Requests | Low |
Custom photo print was cropped wrong | Special Requests | Immediate |
Gift wrapping crushed delicate item | Special Requests | Medium |
Driver left package with unauthorized person | Special Requests | High |
Requested discreet packaging had logos | Special Requests | Immediate |
Hand-painted design didn't match sample | Special Requests | Medium |
Gift message was on wrong language | Special Requests | High |
Delivery instructions were cut off in app | Special Requests | Low |
Personalized text exceeded character limit silently | Special Requests | Immediate |
Special delivery window was missed | Special Requests | Medium |
'This Side Up' sticker was missing | Special Requests | High |
Custom embroidery had loose threads | Special Requests | Immediate |
Requested gift boxing was just tissue paper | Special Requests | Medium |
Driver ignored 'leave with concierge' | Special Requests | High |
Personalized dates used wrong calendar | Special Requests | Low |
Gift receipt included return shipping cost | Special Requests | Immediate |
Delivery came during funeral requested to avoid | Special Requests | Medium |
Handwritten note looked photocopied | Special Requests | High |
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