subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
ESI Data Required | Need ESI Aplicable details of the employees in system. Please provide the dump. | ireporter given | Product | Clarification | null | Job Data | null | null | null | Closed | created_by: 2043056738148
time: 2021-05-19 14:34:52 UTC, Hi Harisha Kamath, Based on your request, we have created the ireporter for employee details to fetch ESI details. Kindly check and confirm the status.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Its coming now |
Employee movement | Dear Madam, EM ID; 54510 . we are unable to do employee movement as it is seen as transaction is pending for approval. but it is not pending. Regards, Sowmya | Transaction has been reprocessed | Product | Data Correction | null | Employee Movement | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sowmya, We have reprocessed the below-reproted employee transfer request. Because it moved to fail due to Violation primary key. Please check and revert for any further clarifications. Regards, Srujana.M |
Leave Balance carry forward log to be deleted | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Srujana,
We had uploaded leave balance carry forward for the year 2020 in April 2021 for all employees. But we have rectified that the leave upload done was incorrect and we now want to correct it.
For this, can you please confirm if it is possible to delete the leave upload file from backend??
Also confirm that post deletion, the "leave request" form and "leave ledger" will be impacted??
Note: Please do not delete anything now, just let me know if deletion is possible.
Best Regards
Harsha Jaikalyani
Senior Executive - Payroll & Compliance
Mobile (IN): +91 8378866943
Landline: 022 61083105
harshaj.service_provider@bicworld.com<mailto:harshaj.service_provider@bicworld.com>
[cid:image001.jpg@01D74CDE.E6E3D2E0] [Description: cid:image003.jpg@01CB1F67.1A273220] BIC - CELLO INDIA
G-Wing, 7th Floor, Lotus Corporate Park|Western Express Highway |Goregaon (East) |Mumbai 400063. INDIA
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| unable to remove the leave balance records. Request you to leave balance adjustment upload. | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | Dear Harsha,
If we will remove the uploaded leave from backend. It will impact in leave balance mismatch in leave request form and leave ledger report.
Please revert for any further clarifications.
Thanks & Regards,
Srujana.M.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com> " .
________________________________
Email Id:Srujana.m@myadrenalin.com|DirectNo:044-30247427.
________________________________
|
Unable to Cancel SL for employe ID 0827 | Hi Rumana, I have tried to cancel the SL for Employee ID 0827 - Joyson N for 12th April and 13th April'21 and i am unable to . Could you please cancel this and confirm the same on priority. Regards, Judaea | allow cancel days | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, For the reported query, navigate to Leave Configuration form, choose the leave type as SL, under common tab, change the allow leave cancellation period as 45 days. Please check and confirm the status
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com, Hi Rumana, this is completed. Kindly close the ticket Regards, Judaea |
Bank details in Onboarding forms | Snehith Reddy - W01064 is unable to submit bank details and has created multiple entries. Please look into this. | ADL_2009_19579 | Product | Patch Deployment | PIMS | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Esha Patil Padwal, As reported query says, bank details form is showing duplicate entry in the on-boarding process hence we will get connect from our end and check the same and revert accordingly. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, We have done the data correction for the reported employees on the bank details form, however we are co-ordinating internally for permanent fix. Once we received the update we will share the same. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi, Thanks for the data fix but yes looking forward to the permanent fix., Hi Esha Patil Padwal, Regret for the inconvenience. Will share the update on the bank details duplication by tomorrow. Thanks & Regards, Ganapathi Raj.K MN: +91-9944849693 | LL: 044 3024 7425, Hi Esha Patil Padwal, Patch deployment has been done for the below query on bank details for Onboarding. Please observe on the same and confirm. If still issue persists please let us know. Patch ID: ADL_2009_19579 Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Unable to update City Name | Hi Team,
As employees are facing issues while updating city names in the personal
information tab, Please change the field to Free text. So that employee can
update their city name in the respective field.
Please find below screenshot for your reference...
[image: image.png]
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
| Data upload done | Product | Configuration | null | Employee Information | null | null | null | Closed | Hi Thokala Umamaheswar Rao, From your given statement, we can understand that unable to update the details in Personal Information tab. We will check and get back to you with a solution. Regards Raghu.T, Hi Raghu,
Thanks for the response, please check and resolve the issue ASAP..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
On Thu, May 20, 2021 at 11:15 AM Raghu Thangaraj <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> From your given statement, we can understand that unable to update the
> details in Personal Information tab.
>
> We will check and get back to you with a solution.
>
>
>
> Regards
> Raghu.T
>
>
> On Wed, 19 May at 6:21 PM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> As employees are facing issues while updating city names in the personal
> information tab, Please change the field to Free text. So that employee can
> update their city name in the respective field.
>
> Please find below screenshot for your reference...
>
> [image: image.png]
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 13578:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
, Hi Thokala Umamaheswar Rao, As discussed, we do not have the option to change the City field into Free text in the Contact Details form. So as per your guidance, we have uploaded the cities which is not available into the system. Attached uploaded sheet for your reference. Regards Raghu.T, Hi Thokala Umamaheswar Rao, As discussed, we do not have the option to change the City field into Free text in the Contact Details form. So as per your guidance, we have uploaded the cities which is not available into the system. Attached uploaded sheet for your reference. Regards Raghu.T, Thanks for the update Raghu...
Umamaheswar Rao
HRG
On Fri, 21 May, 2021, 2:20 pm Raghu Thangaraj, <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Thokala Umamaheswar Rao,
>
> As discussed, we do not have the option to change the City field into Free
> text in the Contact Details form. So as per your guidance, we have uploaded
> the cities which is not available into the system.
>
> Attached uploaded sheet for your reference.
>
> Regards
> Raghu.T
>
>
>
> On Thu, 20 May at 11:20 AM , Thokala Umamaheswar Rao <
> uma.maheswarrao@randstadusa.com> wrote:
> Hi Raghu,
>
> Thanks for the response, please check and resolve the issue ASAP..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> On Thu, May 20, 2021 at 11:15 AM Raghu Thangaraj <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Thokala Umamaheswar Rao,
>>
>> From your given statement, we can understand that unable to update the
>> details in Personal Information tab.
>>
>> We will check and get back to you with a solution.
>>
>>
>>
>> Regards
>> Raghu.T
>>
>>
>> On Wed, 19 May at 6:21 PM , Thokala Umamaheswar Rao <
>> uma.maheswarrao@randstadusa.com> wrote:
>> Hi Team,
>>
>> As employees are facing issues while updating city names in the personal
>> information tab, Please change the field to Free text. So that employee can
>> update their city name in the respective field.
>>
>> Please find below screenshot for your reference...
>>
>> [image: image.png]
>>
>> *Thanks and Regards,*
>>
>> *Umamaheswar Rao*
>> *HRG, ROS*
>> *Hyderabad, India.*
>>
>>
>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>>
>>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
>
> 13578:1025874
>
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
|
April 21 salary Register | Dear Team,
SPL_Bonus not added in Salary Register , update the same .
INM0659 I am not facilator, hence unable to upload his other component in Apr-21 salary.
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Configuration done | Product | Configuration | null | Self Declarations | null | null | null | Closed | Hi Dhanashree Sawant, From the above description, we understood that the SPL_Bonus not added to Salary Register. We will keep you updated through this ticket once the activity completed. Regards Prakash, Dear Dhanashree
As discussed the below mentioned employee having the Admin access but the employee is inactive status hence we couldn't make the below mentioned changes.
Employee id 66927
We request you to allocate one person as a Admin user based on that we will make the changes in the application.
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
, Hi Dhanashree Sawant, Query 1 : Investment Confirgauation for selecting New Regime not visible to employee Form Access for all employees. Query 2 : INM0659 - I am not able to update any salary data files OU not mapped to your id hence you couldn’t update the salary details for the employee. We have given access to the same. Please upload the salary data for that employee. Regards Prakash |
Position report | Hi Sandip Chanda, As per request, We have provided the Position based designation and department report from our end, Kindly check from your end and share feedback. | Position based designation and department report | Product | Clarification | null | Employee Reports | null | null | null | Closed | created_by: 2043097241351
time: 2021-05-19 12:33:50 UTC |
FW: ISSUE IN SAVE AND ADD GOAL | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
Please need your assistance with another issue.
The team members is unable to save goals. Please see screenshot 32, this is the popup coming and taking it to blank page upon clicking SAVE.
Thanks,
Kritika
[cid:imagec68eea.PNG@096a1a25.409a0aee]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageca50fe.PNG@b7442307.49b54351]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image194fba.JPG@704d5aa3.489a6ce2]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Pareshkumar Ravjibhai Prajapa [mailto:Paresh.kumar@spectrumindustries.ae]
Sent: Wednesday, May 19, 2021 9:54 AM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Subject: ISSUE IN SAVE AND ADD GOAL
Dear KK
Good morning. Issue faced in save and add new goal , while add new goal weightage not seen on screen (show 0 only)
Thanks & Regards
[spectrum logo 2013]
Ghobash Group Operating Companies
[cid:imaged88fca.PNG@01aff06a.488b1798]<https://www.linkedin.com/showcase/spectrum-industries-llc>
www.spectrumindustries.ae<http://www.spectrumindustries.ae/>
PARESHKUMAR PRAJAPATI
Sales Manager– Packaging Coatings
M:+91 73837 96358 | T: +91 91062 90143
PO Box: 52137, Plot No. 597-619, DIP-2, Dubai,UAE
India Branch : Pillar chemicals Pvt Ltd, Chakan-Pune.
Quality is not an act , it is a HABIT
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Called and explained the process to the employee | Product | Clarification | Admin Module | Application Access Management | null | null | null | Closed | Dear Paresh,
As discussed lets connect tomorrow. Will send you the zoom link.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Plz arrange asap. I am connected now.
Thanks & Regards
[spectrum logo 2013]
Ghobash Group Operating Companies
[cid:imaged88fca.PNG@01aff06a.488b1798]<https://www.linkedin.com/showcase/spectrum-industries-llc>
www.spectrumindustries.ae<http://www.spectrumindustries.ae/>
PARESHKUMAR PRAJAPATI
Sales Manager– Packaging Coatings
M:+91 73837 96358 | T: +91 91062 90143
PO Box: 52137, Plot No. 597-619, DIP-2, Dubai,UAE
India Branch : Pillar chemicals Pvt Ltd, Chakan-Pune.
Quality is not an act , it is a HABIT
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
Is the issue resolved?
Thanks,
Kritika
[cid:image5b2d39.PNG@ba013a43.4eb8b0f3]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagec4a665.PNG@0409fc12.4ca80862]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image8ff23f.JPG@0f093a72.478c3820]<http://www.abaninvestment.com>
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear KK
It’s done today
Regards
Pareshkumar Prajapati
Sales Manager - Packaging Coatings
Spectrum Industries LLC
0091-7383796358
Sent from Outlook<https://aka.ms/qtex0l> for iOS
(Plz excuse type errors)
________________________________
, Dear Kritika,
I connected with the concerned person and I have helped him to add the goals. This was done long back.
Regards,
Arun.V - Assistant Manager
Adrenalin eSystems Ltd
#06th Flr, Next Level, Intellect Design Arena,
Plot No. 3/G3, SIPCOT IT Park,
Siruseri, Chennai – 600130+91.44.30247411 |
E:arun.v@myadrenalin.com
W: www.myadrenalin.com<http://www.myadrenalin.com>
CSP : https://csp.myadrenalin.com/newcsp
________________________________
|
FW: Goal setting Activation New engineers | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team,
Please activate goal setting for the below team members:
Emp ID
Name
Designation
5422
Amal Raju
Service Engineer
5423
Mohammed Fahad Subair
Service Engineer
5461
Arun kumar Varadhan
Service Engineer
5220
Abhishek Jain
5360
Ghada Husam KH. Al Qarout
5671
Kartik Radder
Thanks,
Kritika
[cid:imagea5a0d4.PNG@fe847c38.4392977f]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagee42056.PNG@f863c26b.4cbca8b1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imaged6ff49.JPG@1d13471e.4580f015]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
[cid:image5637d6.PNG@4c464dcb.4d9d5b4d]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagec65f31.PNG@cc3c210b.4b9fdbd2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image0b4edb.JPG@362bcfa4.45900f5d]<http://www.abaninvestment.com>
From: Dhanish kalluvalappil
Sent: Wednesday, May 19, 2021 12:35 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>
Cc: Baiju KC <Baiju.KC@gcg.ae<mailto:Baiju.KC@gcg.ae>>
Subject: Goal setting Activation New engineers
Dear Kritika
Kindly please activate Goal setting for the below three Engineers in Adrenaline
Emp ID
Name
Designation
5422
Amal Raju
Service Engineer
5423
Mohammed Fahad Subair
Service Engineer
5461
Arun kumar Varadhan
Service Engineer
[cid:imagef07f6f.PNG@345f2c8f.40b93227]<https://www.gcg.ae/>
A Ghobash Group Company
[cid:imagecafcac.PNG@5cc8184b.49b08d76]<http://www.mps-uae.com/>
[cid:image2335ec.PNG@2b812e72.409efe78]<https://www.linkedin.com/company/gulf-commercial-group_2>
[Facebook]<https://www.facebook.com/GCG.ES>
[Twitter]<https://twitter.com/GCG_ES>
[YouTube]<https://www.youtube.com/channel/UChwPaZduB6una81a9YosfJQ>
WWW.MPS-UAE.COM<http://WWW.MPS-UAE.COM>
WWW.GCG.AE<http://WWW.GCG.AE>
DHANISH KALLUVALAPPIL
Service Manager-AUH
M:+971 52 9392696 | T: +971 2 2014999 | Ext: 7339
PO Box:47257, Al Shaheen Tower, Salam Street, Abu Dhabi, UAE
[cid:image489d9e.JPG@4091f721.4ba5e380]<https://www.gcg.ae/uaepass/digitalsignature>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Enabled goal setting for New employees | Product | Data Correction | Performance Management | Goal Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan-we had received confirmation from you that all staff are defaulted to Goal setting when they have self service..why do we have to request for goal setting activation then?
Regards,
Amit Sangha
[cid:imageaef9de.PNG@16a61324.43957c6f]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageb4d1a1.PNG@a4259470.499bbd2e]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagefce4be.JPG@9b807191.49b6d9dd]<http://www.abaninvestment.com>
, ?Dear Amit,
We confirmed that only Goal Setting form will be enabled for the employee created with 'map to default group'. But for new joiner, system will not know whether he belongs to KPI or Predefined category. So you should do the necessary mapping in Cluster form for the new joiners, then only they can able to submit the Goal setting form.
?
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
, [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please share the process so that we can avoid such issues for future and map the employees as you suggested.
I was hoping that you could default set all new joiners with Self service access to KPIs as a simple solution, why cant that work? Sorry I don’t understand what map to default group means…
Regards,
Amit Sangha
[cid:image2c5433.PNG@b4f52449.439d1642]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imaged48d90.PNG@c8f605ba.449a2406]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageba79d6.JPG@6107eb5d.42b69531]<http://www.abaninvestment.com>
, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan,
Closed
[cid:image493b13.PNG@8c6db63c.4d960db7]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imagedb44b7.PNG@f63e0b9a.439c0049]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image8b1278.JPG@440fd626.44922d9f]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
|
MUM-Leave Creation error | Hello Wasim, we are not able to create New leave type "EDL-M". as per our conversation, i tried to create the leave type again after 6pm. still getting same error. Kindly look into it | Please be informed,we have created the New Leave Type and Leave Credit has been done successfully. | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 12:03:01 UTC |
PL Balance issue | In case of ECWMUM01100 Kinjal J & ECWMUM00847 Deepika Pradeep the PL balance showing in their respective account is incorrect, it showing more that 100+ days in their kitty. Actually leave bal is 39.93 for ECWMUM01100 & 43.53 for ECWMUM00847. This is as on 1.3.21. Please check and correct it and confirm the reason. | With reference to our discussion,data correction has been done for the reported employees and the same was mentioned over call ,we will monitor the scenario for future movements as well and in case the same issue occurs request you to please share the movement details that been done for the employees to find the RCA | Product | Data Correction | null | Scheduler | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 12:01:00 UTC |
BLR-Attendance Management | Hi, Emp ID - ECWBLR02068 was on leave (PL) from 12-Apr-2021 to 23-Apr-2021. Leaves has to be partially cancelled and it should show present for the mentioned dates. 12,15,16,19,20 and 21 Apr. Please check and do the needful. Regards, Manju M | Please be informed,we checked and found that the employee has raised AR for the mentioned dates stating 'DAY Based', request the employee to cancel the same ,then raise Partial Leave Cancellation for the said dates and then raise AR as Time based mentioning the timeline of his presence in the office.
For further clarifications please call at 9962261263 | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:57:57 UTC |
BLR-Attendance Management | Based on your request we have checked and changed the employee code by adding a prefix. Also we have remove Bank Account Number, Bank IFSC Code, PAN Number, Aadhar Number, PF Number & e-mail Id | With reference to our discussion,we checked and found that the transaction was stuck in queue table,we have now processed the same, request you to please ask the approver to approve the same and proceed further. | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:55:49 UTC |
BLR-Attendance Management | Hi, Emp. ID ECWBLR01787 has wrongly updated leave partial cancellation on 15-Mar-2021 and it was an approved CSL. Hence it should reflect as leave on March 15th instead of absent. Please do the needful. Regards, Manju M 9538308050 | With reference to our discussion, 'Allow Past days' is configured as '30' in Leave Configuration form for 'CSL' Leave type, if you want to re-raise Leave Request for 15-Mar-2021 ,then this configuration has to be changed as 80 Days and then once Leave Request has been raised successfully the same can be configured back to 30 days.
This configuration changes will have to be done from your end. | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:54:00 UTC |
Randstad-Departmentwise Salary Register for Current Month and Previous month report not generating | Randstad-Department wise Salary Register for Current Month and Previous month report not generating. Its throwing error as attached. | Done the changes | Product | Data Correction | null | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Jisha Aravind, As requested we will check the reported error and then update you o the status., Hi Jisha Aravind, As discussed we have deployed the patch for the reported issue. Please check the Department wise salary register for the Previous Month. For the Department wise salary register for the Current month, there is no processed data. Please run the pay process for the current month and check the report. |
BLR-Attendance Management | Hi, Emp. ID: ECWBLR01553 have done the leave partial cancellation for 23-Apr-2021 and it has got approved but it is not reflecting in attendance calendar. Please check and do the needful. Regards, Manju M, 9538308050 | Please find the attached screenshot where pallavi's Leave Part cancellation is pending for approval with Karuna Kallagodi,please approve the same and proceed further,
Attached File : Pallavi.JPG | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:51:58 UTC |
BLR-Attendance management | Hi, Emp. ID - ECWBLR01917 is not able to do leave partial cancellation for 07th and 08th April as she was present on those days. Please do the needful and those days should reflect as present. Regards, Manju M 9538308050. | With reference to our discussion, please be informed, we checked and found that the configuration 'Allow leave cancellation period(Days):' to cancel past days leave is set as 30 in Leave Configuration form for the said leave type, where as the employee is trying cancel Leave for 07th and 08th April which is 42 days from current date, hence change the configuration value and then cancel the leave. | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:49:55 UTC |
Employee license limitation | System is not allow us to upload the new batch data due to license limitation. Please upload it from your end. New joinee data template is attached herewith for yr referecne. please refer 1st sheet Resolution : Please find the attached excel sheet to be uploaded for employee creation, please upload the same and confirm us , and post this upload only 13 more employees can be created in your application as the Total License count purchased is 3944 and active employee count is now 3948 in the system | Extra Excel columns deletion | Product | Clarification | null | Setup HRMS | null | null | null | Closed | created_by: 2043097241120
time: 2021-05-19 11:47:59 UTC |
change login id | Hi, Please change login ID of employees of HCMCT to as same as the employee ID. Regards Aishwarya | As we checked, there were 32 employees of HCMCT entity whose login id's differs. We have updated the login id as their staff id. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Aishwarya KV, As we checked, there were 32 employees of HCMCT entity whose login id's differs. We have updated the login id as their staff id. Please check from your end and let us know. Regards, Veerapandian R |
cannot generate report | Dear Team, KIndly need your assistance as i cannot generate (clock in clock status report
Appreciate if you could revert us ASAP.
Thanks
Hemah | Data cleanup | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Hemah a/p Govindasamy, Please try to generate now, we have resolved. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, ?Dear Deepan,
I still cannot generate the report .
Thanks
Hemah
________________________________
, Hi Hemah a/p Govindasamy, We can able to generate from our end, attached the report. Thanks and Regards, Deepan. M Adrenalin eSystems LTD Mobile (Viber & Whats app) : +91.9940080856 | MS TEAMS:deepan.m@hr-mx.net, ?Dear Deepan,
Noted withThanks
________________________________
|
Compensation details | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Ram,
We are getting below error.
[cid:image001.png@01D74CCB.65FA6620]
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on - 09890054902
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Compensation is now working | Product | Clarification | null | Payroll Setup | null | null | null | Closed | Hi Nidhi Shah, We will check on the compensation details error for the employee and update you at the earliest. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, [cid:image001.png@01D74CD8.8ABA6FC0]
, Hi Nidhi Shah, As discussed, The issue has been resolved and compensation details is showing throwing any error. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
FW: Goals-2021 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Bhaskaran,
Please need your assistance in resolving this issue. This case is coming up again and again.
Thanks,
Kritika
[cid:image84d005.PNG@c86850e6.4c9c8498]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image5dd6b9.PNG@86b283cd.42ad833f]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image03c10c.JPG@929c154b.478aa8b4]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Praveenkumar Charamparampil Thankappan
Sent: Wednesday, May 19, 2021 1:14 PM
To: Husen Petladwala <Husen.Petladwala@cns-me.com>; Iman Adam <Iman.Adam@cns-me.com>; Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Cc: Shiva Giliyaru <shivanand.giliyaru@cns-me.com>
Subject: RE: Goals-2021
Dear Kritika,
Please assist,
Thanks,
Praveen.
[cid:image8755b5.PNG@5e7e6b69.408e9a9b]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:imageae43e6.PNG@cfecdade.4d93ccb1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
PRAVEENKUMAR CHARAMPARAMPIL THANKAPPAN
Payroll Specialist
T: +971 4 5961800 | Ext: 5021
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image212ff9.JPG@3107e474.449eaaff]<http://www.abaninvestment.com>
From: Husen Petladwala [mailto:Husen.Petladwala@cns-me.com]
Sent: Wednesday, May 19, 2021 1:08 PM
To: Iman Adam; Praveenkumar Charamparampil Thankappan
Cc: Shiva Giliyaru
Subject: Goals-2021
Dear Team
Please note that when I have tried to submit my Goals-2021 with adrenaline below error is appearing.
[cid:image001.jpg@01D74CB0.D541E6E0]
[cid:image002.png@01D61405.6D306B10]
COMPUTER NETWORK SYSTEMS
UAE| OMAN | KUWAIT
[cid:image007.png@01D42F02.530EDCB0]<https://twitter.com/cns_middleeast>[cid:image005.png@01D61405.6D306B10]<https://www.facebook.com/computernetworksystemsme/> [cid:image007.png@01D61405.6D306B10] <https://www.youtube.com/channel/UCOt7I7gmWFWT9s8t7dNdGnw> [cid:image006.jpg@01D42F02.530EDCB0] <https://www.linkedin.com/company/computer-network-systems/>
www.cns-me.com
A Ghobash Group Company
Husen Petladwala
Accounts and Finance
| T: +971 4 238 4400 Ext. 8556
PO Box: 52137, Makeen Bldg, Airport Rd. Dubai, UAE
[cid:image013.jpg@01D61405.6D306B10]
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| patch deployed | Product | Patch Deployment | Performance Management | Goal Management | null | null | null | Closed | ++Arun
Sent from handphone, please excuse typo errors.
[cid:storage_emulated_0__EmailTempImage_2_TempSignature_signature_Emailer_signature_band_jpg_1584077384974]
-------- Original message --------
, Dear Kritika,
We will work on the issue "Something went wrong" right away.
Kindly connect through the below link for checking the reported issue.
https://us02web.zoom.us/j/84414939403 (Passcode: 645549)
Additionally the below reported cases has already been resolved.
* 2285 - Internal server error - contact admin
* Kritika employee summary not showing data
* Performance menus not showing up for below employee
Nicole Lopez
Genevive
Regards,
Arun.V - Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Dear Kritika,
Please use the below new link to join.
https://us02web.zoom.us/j/86228365814?pwd=VGVkaGVhY3ZlaUpqNUszZHFZL014UT09
Regards,
Arun.V - Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Dear Kritika,
Hope the employee is able to get into the Goal setting form in Chrome browser. Let me also check from my end on the compatibility recommended for Internet Explorer.
Regards,
Arun.V - Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan, Hi Kritika, Hope this subject concern has been already resolved. Please do let us know for any further help required. Regards Saravanan |
Final closure | Syed Mahmood Hashmi IN1797 we are unable to do the final closure as his manager stated work and project status as " not completed". please update the Actual Relieving Date as 22-April-2021 and close the record. Regards Arupa Ray 8147360685 | Done the changes | Product | Data Correction | null | Workflow | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Arupa Ray, Requesting you to connect the below link. https://fastsupport.gotoassist.com/438889569, Hi Arupa Ray, As requested we have checked and changed the Status of the clearance activity. Please check and confirm. , Dear Team,
Thank you so much for your support. Ticket issue has been resolved .
ARUPA RAY• HR Generalist
M +91 8147360685
aray@dataintensity.com<mailto:aray@dataintensity.com> • linkedin.com/in/ArupaRay/
[cid:image001.png@01D75638.61036A10]
|
1984503 ,1985376 | Dear Team,
1) Issue: The Appraisal form was submitted for my reportee Vagicherla Bharath, but post approval he hasn't got the email confirmation. Now its not showing as pending in my queue as well. Nandakishora BC Emp#: 61278 Vagicherla Bharath Emp# 74530 Please check this immediately.
2) Its still not working, not able to fill self-appraisal form. Goal setting approved but not showing in Self-appraisal, Please check screen shots below.
Emp code: 86289
1) [cid:image002.png@01D74CC9.2C667A90]
Goal Setting approved
2) [cid:image003.png@01D74CC9.2C667A90]
3) Below user (Emp code: 62565) submitted the goals. But reporting manager (emp code: 2229) unable to view and approve . Kindly suggest,
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| reflected under approver, only entry in queue table | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi shishira, Please provide us few minutes, we are working on few PMS queries, we will verify and update you on the below concerns on Self Appraisal for the shared employee id's. Thanks and Regards, Dhivya . V, Dear Dhivya,
Please share the update for below case.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Dhivya,
Please find the two more cases.
Emp - 78719
Emp - 87492
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear shishira, With reference to employee id's 74530, please verify in approver login, with reference to 86289, we have shared the scripts, please submit the self appraisal post execution of scripts and let us know your feedback. Thanks and Regards, Dhivya . V |
1987756 | Dear Team,
User by mistake entered wrong family details and emergency details for 91096 employee, please delete the same to enter the correct details.
[cid:image002.jpg@01D74CC8.4C051290]
[cid:image003.jpg@01D74CC8.4C051290]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| clean up requested | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi shishira, We will be sharing the connectivity for PMS queries today, hence during that time, we will share you the deletion script for the below family details. Thanks and Regards, Dhivya . V, Hi,
Thanks for your email. I am on Medical Leave.
Kindly raise a ticket in the Fresh Desk - ask.adrenalin@myadrenalin.com
In case of any urgent issues please contact my manager Bala (balakumaran.v@myadrenalin.com)
Regards
Iswarya S
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
, Please take a look at ticket #13558 raised by shishira (shishira.c101498@exidelife.in). Thanks and Regards, Dhivya . V, Hi shishira, We have shared the scripts to Mr. Sandeep over the session, please execute the same, verify and let us know in case of any concerns. Thanks and Regards, Dhivya . V, Dear shishira,
please find the script from dhivya.
But this was not checked with me before it was requested to adrenalin, ideally the family details cannot be directly deleted with out a reason & approval from the HR.
select * into safe_ERM_EMPLOYEE_DEPENDANTDET_H_T_19may2021 from ERM_EMPLOYEE_DEPENDANTDET_H_T
select * into safe_ERM_EMPLOYEE_DEPENDANTDETAILS_19may2021 from ERM_EMPLOYEE_DEPENDANTDETAILS
select * into safe_ERM_EMPLOYEE_CONTACTDETAILS_19may2021 from ERM_EMPLOYEE_CONTACTDETAILS
select * into safe_ERM_EMPLOYEE_CONTACTDTL_H_T_19may2021 from ERM_EMPLOYEE_CONTACTDTL_H_T
delete from ERM_EMPLOYEE_DEPENDANTDET_H_T where dep_emp_staffid ='91096'
delete from ERM_EMPLOYEE_DEPENDANTDETAILS where dep_emp_staffid ='91096'
delete from ERM_EMPLOYEE_CONTACTDETAILS where con_emp_Staffid ='90196'
delete from ERM_EMPLOYEE_CONTACTDTL_H_T where con_emp_Staffid ='90196'
Regards
Sandeep
________________________________
|
EmpBasicInfoPayroll | We need to Add City & Region & State in the IREPORT and Sequence as below
EMPLOYEE_NUMBER
ADRENALIN_NAME
DATE_OF_BIRTH
DATE_OF_JOIN
EFFECTIVE_DATE
GENDER
CURRENT_DESIGNATION
CURRENT_LOCATION_NAME
Region
City
State
EMPLOYEE_STATUS
SALARY_HOLD
PAY_PROCESS_STATUS
PF_APPLICABLE
PF_NO
PAY_GROUP
PT_APPLICABLE
PT_LOCATION
ESI_APPLICABLE
ESI_NO
STATUS | column added post requisition | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, Please provide us sometime, we will add the requested fields in the view and update you. The sequence in the report can be changed through ireporter designer, we will guide you on the same. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As requested, the changes has been done, please verify and let us know your feedback. In case if the order of the columns need to be sorted, the same can be changed through Ireporter designer. Thanks and Regards, Dhivya . V |
Leave Request Issue | For APL25689 Employee is unable to raise the Leave request Showing message as - Insufficient leave balance | patch deployed | Product | Patch Deployment | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vidyasagar, From the snapshot shared, we understood that the employee has balance in the visibility in leave request form, however the user is unable to raise leave. We will verify if there is any discrepancy in the balance (or) any pending and will update you. Thanks and Regards, Dhivya . V, Hi Vidyasagar, As discussed over the call, post confirmation from your end, currently we have updated the Recover leave balance as No for the Leave type CR. Please apply the leave and let us know in case of any queries. We will receive the patch from the team and update you at the earliest. Thanks and Regards, Dhivya . V, Hi Vidyasagar, We have addressed the concern raised on Recover Leave balance in leave request. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
DOJ correction | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi,
Please correct the DOJ for below mentioned employees and delete the attendance prior to their DOJ.
EC
Name
Correct DOJ
COR6117
Harshit Bhatnagar
30-Dec-20
COR6400
Narayandatta Vinod Kumar Chaurasia
29-Apr-21
COR6402
Shivangi Karnwal
27-Apr-21
MCO0650
Kaustav Mukerji
04-May-21
COR6406
Sanika Manohar Nigudkar
27-Apr-21
COR6407
Indra Kuniyal
27-Apr-21
COR6410
Aashwin George Philip
04-May-21
COR6411
Khan Mohammed Mubashir
04-May-21
COR6412
Radhika Tomar
04-May-21
COR6415
Srishti Shukla
04-May-21
COR6416
Prathamesh Pravin Ranpise
04-May-21
COR6417
Jigar Chandresh Shah
04-May-21
COR6418
Mamta Mistry
04-May-21
COR6419
Pradeep Kumar R
04-May-21
COR6431
Balakrishnan Logeshwaran
10-May-21
COR6444
Karthik Selvaraj
04-May-21
Regards,
Sarfraaz Ahmed Siddiqui
Group Head - Talent Operations
GroupM Media India Pvt. Ltd.
The ORB,
Bay99 - A WPP Campus,
7th floor, JW Marriott Sahar,
IA Project Road,
Andheri East, Mumbai - 400099
www.groupm.com<http://www.groupm.com/>
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| Backend Update | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sarfraaz Ahmed Siddiqui, Please connect on below link to check and assist on changing the DOJ of the below mentioned employees. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Joined
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Sarfraaz Ahmed Siddiqui, Please be informed,we will reconnect post Leave Credit issue resolved by our Team and update the DOJ. Regards Wasim, Hi Wasim,
Please share the link Sumithra has done with her ticket.
Thanks & Regards,
Rishi Ranka
Director – Talent
"Bay99 – A WPP Campus" "The Orb, 7th Floor, JW Marriott Sahar,
Andheri East, Mumbai, 400099
, Hi Sarfraaz Ahmed Siddiqui, Please connect on below link to correct the DOJof employees https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Hi Sarfraaz Ahmed Siddiqui, Please be informed,DOJ has been corrected for the below mentioned employees,and Attendace prior to DOJ has been removed,please check and update us. Regards Wasim |
Confirmation form Movement | Hi , Below mentioned employee confirmation form has to be moved to Badrinarayanan Viswanathan - TG3667 Emp Name : Kovalavanraaj Lakshminarayanan Emp ID : TG3807 Thanks Karthik | back end changes done | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: , Hi Karthik, Based on your request, we have moved the confirmation approval form for the employee TG3807 to approver (TG3667 ). Please let us know if you have any questions. Regards Raghu.T |
Holiday Raised on 3rd and 4th may of General shift employees under BTC-Shopfloor calendar | Hi Sir/Madam Kindly help us to correct the Attendance calendar, we have updated the Holiday Master on 3rd and 4th , Calendar selected is BTC ShopFloor Thanks & Best Regards | Provided the clarification. | Product | Configuration | null | Time & Attendance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Jagadish, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi,
Can you share the Link pls
Thanks and Best Regards
Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance)
Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in>
No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India
, Hi Jagadish, Please connect the below link. https://fastsupport.gotoassist.com/308593210, Hi Jagadish, As discussed over the call, We have checked and found that We don't have the option to apply for Holiday for particular employeees. If we map the holiday for the particular calendar will apply for the all the employee whose are mapped in the holiday master. , Dear Niraikalai,
Can you please share the Link ,we have update the Employee Calendar.
Now you can proceed with you Run.
Thanks and Best Regards
Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance)
Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in>
No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India
, Hi Jagadish, please connect to the below link. https://fastsupport.gotoassist.com/623368433, Hi Jagadish, As discussed over the call, We have checked and ran the Holiday Scheduler. Please check and confirm. Note: If will applicable only for the General shift employee. If the employee is mapped to Custom shift you need to roast the shift., Hi,
Can you do the needful please.
Thanks and Best Regards
Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance)
Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in>
No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India
, Hi Jagadish, As said earlier, We have checked and ran the Holiday Scheduler. Please check and confirm. Note: If will applicable only for the General shift employee. If the employee is mapped to Custom shift you need to roast the shift, Hello,
Holiday scheduler is done , now you need to run for 27th March one and 10th of may 2021. Can us send the connection.
Thanks and Best Regards
Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance)
Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in>
No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India
, Niraikalai R A link has been shared in ticket 13711. Please connect., Hi,
If you have finished with Sandesh can u send the connection please.
Thanks and Best Regards
Jagadish.K.C | Makino India Pvt Ltd| ERP-Functional Consultant (Finance)
Tel:(O)<tel:(O)> +91-80-67419500, M: 9972410370 jkc@makino.co.in<mailto:jkc@makino.co.in>
No.11, EPIP,Whitefield Road,Opp.Satya Sai Baba Super Speciality Hospital, Bangalore 560066, Karnataka state, India
, Hi Jagadish, As discussed over the call, We have checked an updated details for the mentioned employees. |
CTC Breakdown by % | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team;
When we are creating a new employee and uploading the CTC information. Can we have a column with the % next proposed salary to show what % of the CTC a particular allowance makes up. Ie. Salary is 10,000 and basic is 6000, it should say 60% next to the amount of 6000. Can you replace the Exchange Rate column for this information.
[cid:image001.png@01D74CAD.CE4F84D0]
Warm regards,
Lee-Anna
Lee-Anna Nussbaumer
Group HR Director
[cid:image002.png@01D74CAD.CE4F84D0]
[cid:image003.png@01D74CAD.CE4F84D0]
T: +971(0)4 251 7777 Ext: 5003|M: +971(0)50 379 6521|F: +971(0)4 251 7778
E: LeeAnna.Nussbaumer@ghobash.com<mailto:LeeAnna.Nussbaumer@ghobash.com>|Dubai P.O. Box 2929|www.ghobashgroup.com<http://www.ghobashgroup.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
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Thank you.
| Clarified on CR | Product | Clarification | Employee Creation | Manage Employees | null | null | null | Closed | Hi Lee-Anna Nussbaumer, The below change request is on the product form, which I think we may not be able to do the changes as this is a Core module and will have impact. Regards, Adrenalin ME Support |
Unable to rectify DOB of employee | Dear Team, Unable to rectify DOB of employee NBHC05632 ^ Priti Shivnarayan Singh. Regards, Supulaxmi Konar Hr-Operation | Suggested to use Form Feild Security to enable fields on role basis.
| Product | Clarification | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36 Edg/90.0.818.62
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Supulaxmi, Please confirm if you are trying to update DOB in Employee details form as DOB field is disabled for Employee details form and it will not allow you to update DOB. We called you to discussed on this but did not get response. Regards, Judhistira.M Judhistira Mohanty, Hi Supulaxmi, As discussed over the call, you want DOB field to be enabled for HRFAC Role only hence we have suggested to use Form Feild Security and enable fields on role basis. As informed by you, now you have enabled DOB field for HRFAC Role and able to update DOB for below employee. Regards, Judhistira.M |
PMS Concern | Priya / Deepan, let me know what time you can connect i have some items for clarification and confirmation
Can we make the Quantitative a default type in Goal Setting? We hide the goal category, can that be hidden as well in the goal grid and show the type Can re resize the grid in goal setting? | Clarification | Geo Product | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13351, Hi MG Miranda, Please find our below comments. Can we make the Quantitative a default type in Goal Setting? -- cant be done but we can rename other goal type name. We hide the goal category, can that be hide as well in goal grid and show the type -- goal category cant be hidden in current version. Can re resize the grid in goal setting? -- no configuration to resize employee can manually drag and adjust. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com,
Can we make the Quantitative a default type in Goal Setting? -- cant be done but we can rename other goal type name. [MG] - I guess we cannot just rename it Priya since there are views / SP that the quanti and Quali are hardcoded. Also in hybrid in rating scale, it is also differentiated as Qualitative and Quantitative We hide the goal category, can that be hidden as well in the goal grid and show the type -- goal category cant be hidden in current version. [MG] - I was able to Hide it in and was able to submit, approve and review the goals. May I know the impact if we hide it? Can re resize the grid in goal setting? -- no configuration to resize employee can manually drag and adjust. [MG] - Noted on this, Hi MG Miranda, If we hide it, then there is chances goal category/weightage may go as Blank/ null for such cases.. In review process & appraisal that goal wont be available which will lead to data problem in PMS Cycle. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
Fwd: Opening a new Bank a/c | Hi Team,
Employee getting issues while updating personal information data.
Please check and resolve the issue ASAP...
@Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> Please share
employee details..
*Thanks and Regards,*
*Umamaheswar Rao*
*HRG, ROS*
*Hyderabad, India.*
---------- Forwarded message ---------
From: ManojYadav Addu <manojyadav.addu@randstadusa.com>
Date: Mon, May 17, 2021 at 5:52 PM
Subject: Re: Opening a new Bank a/c
To: Umamaheswar Rao <uma.maheswarrao@randstadusa.com>
Cc: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com>
Hi Uma,
Please find the screenshot below.
[image: image.png]
Thanks & Regards,
*ManojYadav Addu*
Analyst, RCD Ops
*Randstad Offshore Services*
Mob: +91 9849465078
*#IndiaStrong*
On Mon, May 17, 2021 at 3:07 PM Umamaheswar Rao <
uma.maheswarrao@randstadusa.com> wrote:
> Hi Manoj,
>
> Please share the error screenshot to check..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> On Fri, May 14, 2021 at 5:42 PM ManojYadav Addu <
> manojyadav.addu@randstadusa.com> wrote:
>
>> Hi Saby & Uma,
>>
>> The reason I am trying to update my Personal details on Rplace is bcoz I
>> am receiving mails to update my details.
>> Please find the Snipping shot below. Kindly assist with further action to
>> be taken.
>>
>>
>> [image: image.png]
>>
>>
>> Thanks & Regards,
>> *ManojYadav Addu*
>> Analyst, RCD Ops
>> *Randstad Offshore Services*
>> Mob: +91 9849465078
>> *#IndiaStrong*
>>
>>
>> On Thu, May 13, 2021 at 11:28 AM Sabatini Hussain <
>> sabatinishruthi.hussain@randstadusa.com> wrote:
>>
>>> Uma,
>>>
>>> I do not see any pending approvals for Manoj in my notifications. Please
>>> check, as he’s trying to make changes to his personal details.
>>>
>>> On Thu, 13 May 2021 at 8:57 PM, ManojYadav Addu <
>>> manojyadav.addu@randstadusa.com> wrote:
>>>
>>>> Hi Saby,
>>>>
>>>> When I am trying to do that, the page says Transaction is pending for
>>>> approval & is not allowing me to modify or delete the info.
>>>>
>>>> Thanks & Regards,
>>>> *ManojYadav Addu*
>>>> Analyst, RCD Ops
>>>> *Randstad Offshore Services*
>>>> Mob: +91 9849465078
>>>> *#IndiaStrong*
>>>>
>>>>
>>>>
>>>>
>>>> On Thu, May 13, 2021 at 11:23 AM Sabatini Hussain <
>>>> sabatinishruthi.hussain@randstadusa.com> wrote:
>>>>
>>>>> Hi Manoj,
>>>>>
>>>>> Regarding your details on rplace, you wanted to know how to delete
>>>>> your attachments.
>>>>> You will have to delete that entire experience and just add a fresh one
>>>>>
>>>>> On Thu, 13 May 2021 at 8:50 PM, ManojYadav Addu <
>>>>> manojyadav.addu@randstadusa.com> wrote:
>>>>>
>>>>>> Hi Saby,
>>>>>>
>>>>>> Please find my bank a/c details below as attached. Also Saby please
>>>>>> help me with updating my other details as well on Rplace.
>>>>>> Please let me know when can I connect with you to update those
>>>>>> details as well.
>>>>>>
>>>>>> Thanks & Regards,
>>>>>> *ManojYadav Addu*
>>>>>> Analyst, RCD Ops
>>>>>> *Randstad Offshore Services*
>>>>>> Mob: +91 9849465078
>>>>>> *#IndiaStrong*
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, May 13, 2021 at 10:59 AM Sabatini Hussain <
>>>>>> sabatinishruthi.hussain@randstadusa.com> wrote:
>>>>>>
>>>>>>> Hi Manoj,
>>>>>>>
>>>>>>> Yes please provide me with the details here, and I will make the
>>>>>>> changes in Rplace for you.
>>>>>>>
>>>>>>> Best Regards,
>>>>>>> *Sabatini Shruthi Hussain *
>>>>>>> Mob No: +91 8978173239
>>>>>>> *HR Operations*
>>>>>>> *Randstad Offshore Services,*
>>>>>>> *Hyderabad*
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Thu, May 13, 2021 at 8:24 PM ManojYadav Addu <
>>>>>>> manojyadav.addu@randstadusa.com> wrote:
>>>>>>>
>>>>>>>> Hi Sabatini,
>>>>>>>>
>>>>>>>> I received a call from Archana today, my ICICI bank account has
>>>>>>>> been opened.
>>>>>>>> Please let me know if I need to provide you with the bank details
>>>>>>>> of the account to be updated on R place.
>>>>>>>>
>>>>>>>> Thanks & Regards,
>>>>>>>> *ManojYadav Addu*
>>>>>>>> Analyst, RCD Ops
>>>>>>>> *Randstad Offshore Services*
>>>>>>>> Mob: +91 9849465078
>>>>>>>> *#IndiaStrong*
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> ---------- Forwarded message ---------
>>>>>>>> From: Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com>
>>>>>>>> Date: Wed, May 12, 2021 at 8:57 AM
>>>>>>>> Subject: Re: Opening a new Bank a/c
>>>>>>>> To: Senigaram Archana /RCLG/IBANK/HYD <
>>>>>>>> archana.senigaram@icicibank.com>
>>>>>>>> Cc: ManojYadav Addu <manojyadav.addu@randstadusa.com>
>>>>>>>>
>>>>>>>>
>>>>>>>> Hi Archana,
>>>>>>>>
>>>>>>>> Below employee Manoj, wants to open a new Bank Account. Please
>>>>>>>> guide him.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>> *Sabatini Shruthi Hussain *
>>>>>>>> Mob No: +91 8978173239
>>>>>>>> *HR Operations*
>>>>>>>> *Randstad Offshore Services,*
>>>>>>>> *Hyderabad*
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Wed, May 12, 2021 at 5:46 PM ManojYadav Addu <
>>>>>>>> manojyadav.addu@randstadusa.com> wrote:
>>>>>>>>
>>>>>>>>> Hi Saby,
>>>>>>>>>
>>>>>>>>> I wanted to open a new bank a/c for Randstad for my salary to be
>>>>>>>>> credited every month. Please have a new bank a/c open for me with ICICI
>>>>>>>>> Bank.
>>>>>>>>>
>>>>>>>>> Also I want to continue the same PF a/c which I already have.
>>>>>>>>> UAN number already sent. If you need the UAN again please reach
>>>>>>>>> out to me.
>>>>>>>>>
>>>>>>>>> Thanks & Regards,
>>>>>>>>> *ManojYadav Addu*
>>>>>>>>> Analyst, RCD Ops
>>>>>>>>> *Randstad Offshore Services*
>>>>>>>>> Mob: +91 9849465078
>>>>>>>>> *#IndiaStrong*
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> This email message is for the sole use of the intended
>>>>>>>>> recipient(s) and may contain confidential and privileged information. Any
>>>>>>>>> unauthorized review, use, disclosure or distribution is prohibited. If you
>>>>>>>>> are not the intended recipient, please contact the sender by reply email
>>>>>>>>> and destroy all copies of the original message.
>>>>>>>>
>>>>>>>>
>>>>>>>> This email message is for the sole use of the intended recipient(s)
>>>>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>>>>>> intended recipient, please contact the sender by reply email and destroy
>>>>>>>> all copies of the original message.
>>>>>>>>
>>>>>>>> This email message is for the sole use of the intended recipient(s)
>>>>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>>>>>> intended recipient, please contact the sender by reply email and destroy
>>>>>>>> all copies of the original message.
>>>>>>>
>>>>>>>
>>>>>>> This email message is for the sole use of the intended recipient(s)
>>>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>>>>> intended recipient, please contact the sender by reply email and destroy
>>>>>>> all copies of the original message.
>>>>>>
>>>>>>
>>>>>> This email message is for the sole use of the intended recipient(s)
>>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>>>> intended recipient, please contact the sender by reply email and destroy
>>>>>> all copies of the original message.
>>>>>
>>>>> --
>>>>> Best Regards,
>>>>> *Sabatini Shruthi Hussain *
>>>>> Mob No: +91 8978173239
>>>>> *HR Operations*
>>>>> *Randstad Offshore Services,*
>>>>> *Hyderabad*
>>>>>
>>>>>
>>>>>
>>>>> This email message is for the sole use of the intended recipient(s)
>>>>> and may contain confidential and privileged information. Any unauthorized
>>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>>> intended recipient, please contact the sender by reply email and destroy
>>>>> all copies of the original message.
>>>>
>>>>
>>>> This email message is for the sole use of the intended recipient(s) and
>>>> may contain confidential and privileged information. Any unauthorized
>>>> review, use, disclosure or distribution is prohibited. If you are not the
>>>> intended recipient, please contact the sender by reply email and destroy
>>>> all copies of the original message.
>>>
>>> --
>>> Best Regards,
>>> *Sabatini Shruthi Hussain *
>>> Mob No: +91 8978173239
>>> *HR Operations*
>>> *Randstad Offshore Services,*
>>> *Hyderabad*
>>>
>>>
>>>
>>> This email message is for the sole use of the intended recipient(s) and
>>> may contain confidential and privileged information. Any unauthorized
>>> review, use, disclosure or distribution is prohibited. If you are not the
>>> intended recipient, please contact the sender by reply email and destroy
>>> all copies of the original message.
>>
>>
>> This email message is for the sole use of the intended recipient(s) and
>> may contain confidential and privileged information. Any unauthorized
>> review, use, disclosure or distribution is prohibited. If you are not the
>> intended recipient, please contact the sender by reply email and destroy
>> all copies of the original message.
>
>
> This email message is for the sole use of the intended recipient(s) and
> may contain confidential and privileged information. Any unauthorized
> review, use, disclosure or distribution is prohibited. If you are not the
> intended recipient, please contact the sender by reply email and destroy
> all copies of the original message.
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
--
This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
of the original message.
| Need more information | Product | Clarification | null | Workflow | null | null | null | Closed | Hi Team,
ROS1591 Manoj Yadav Addu
Best Regards,
*Sabatini Shruthi Hussain *
Mob No: +91 8978173239
*HR Operations*
*Randstad Offshore Services,*
*Hyderabad*
On Wed, May 19, 2021 at 2:07 PM Umamaheswar Rao <
uma.maheswarrao@randstadusa.com> wrote:
> Hi Team,
>
> Employee getting issues while updating personal information data.
> Please check and resolve the issue ASAP...
>
> @Sabatini Hussain <sabatinishruthi.hussain@randstadusa.com> Please share
> employee details..
>
> *Thanks and Regards,*
>
> *Umamaheswar Rao*
>
> *HRG, ROS*
> *Hyderabad, India.*
>
>
>
>
> ---------- Forwarded message ---------
> , Hi Thokala Umamaheswar Rao, We tried to reach you but the call was unanswered. Need more information on the reported concern Please reach us at 8870860729. |
Require help for Space Crunch in E drive | Kindly suggest for the backup done in E Folder can be moved as now we are facing space crunch in E drive. Also suggest if we can delete old files and folder which are not needed. | Clearing log files in application server | Product | Service Request | null | Setup HRMS | null | null | null | Closed | created_by: 2043020884409
time: 2021-05-19 08:33:15 UTC, Hi Gyanamayee, We have cleared around 60 GB of space in E drive by clearing application logs older than 6 months. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Password Reset Error - Nazia/Arya email id | Hi Rumana, Nazia is having issue to reset her Helpdesk password to log tickets. Kindly request you to help on this. Please contact Nazia for any queries. Regards, Judaea | password change | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Judaea Vanbuerle, Based on your request, we have changed the password for Nazia and Arya and the password is osb@12345. Kindly check the same. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Rumana, this is done. Kindly close the ticket. |
25T Bharathiraja Selvaraj | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
We have noticed that reporting manager details are not reflected in the
QCR_109 report.
Also DOB details are not received by Unmail. team.
DOB
11-Mar-1996
Thanks
Balaji.Damodaran | Human Resources |
Intellect Design Arena Ltd.
Plot No.3/G3, SIPCOT IT Park,
Siruseri, Chennai 603130.
m: +91 8939865965
e: balaji.damodaran@intellectdesign.com
w: www.intellectdesign.com
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<https://www.intellectdesign.com/>
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| Clarification in QCR reports | Product | Clarification | null | Employee Reports | null | null | null | Closed | Hi Balaji Damodaran, We are trying to reach you, unable to take the call from your end. Kindly share the exact report name, because a lot of QCR reports are available in your system. Also, we have checked with the internal team, unmail team is handling by your internal team. Kindly revert for further clarifications. Regards, Srujana.M 9940137260 |
FW: vaccine details reports | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
From: Nidhi1 Shah
Sent: 19 May 2021 11:49
To: ramachandran.j@myadrenalin.com
Cc: Arpita Shirsat <arpita.shirsat@axismf.com>; Allwyn Almeida <allwyn.almeida@axismf.com>; sandip.bhalkar@myadrenalin.com
Subject: vaccine details reports
Hi,
Please note, Chandrasekaran R's name is not reflecting in report but he has filled the details and he is getting reminders as well.
Regards
Nidhi Shah
Human Resources
Axis Mutual Fund
Contact on - 09890054902
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Report code | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Nidhi Shah, We will check the report and confirm you on the same. Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Hi Nidhi Shah, We have modified the report code from the back end and now the report is showing the record for the mentioned employee. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Shift rota not updated for past days | Dear Team, Please run attendance scheduler for past days & weekly holidays to update assigned shift for all past dates from 21st April to till date. Regards, Sanjay 9739706671 | backend absent and weeklyoff execution done | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sanjay P, Based on your request, we have executed the Absent Scheduler from the given date 21-Apr-2021 to till Date. Please request the respective approver to do the shift roaster before the month starting. Regards, Raghu.T |
In self appraisal, goal are incorrect | Mrs. Manjeet Kaur goals are incorrect in self appraisal: In Mrs. Manjeet’s
self-appraisal, goals are appearing incorrect and it is showing goals of “Sr.
central support manager –EPU” however it should one of “central
support manager –EPU”. | goals as per position | Customization | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Surendra Kumar, Please provide us few minutes, we will validate the goals of the below mentioned employee as per the respective position and update you. Thanks and Regards, Dhivya . V, Hi Surendra Kumar, Please confirm whether the name & employee id is "Manjit Kaur & p0004". Post analysis we understood that the employee belongs to template namely "central support manager –EPU " based on his position. This is partial template and goal percentage is 90.00 Hence based on the position, the employee has filled all the 4 goals tagged by organization to him, the additional goal filled by him is PAT which he tallied by 9.00 percentage weightage. we have verified Manage template. He doesn't have goals as per "Sr. central support manager –EPU " in Manage template. Please verify the same once and let us know your feedback. Thanks and Regards, Dhivya . V, Dear Dhivya,
There is not at issue in goal setting however in the self-appraisal form and already mention in CSP in the self-appraisal
P0004 manjit kaur is confirmed she is the user.
There are 6 KRA in below :
[cid:image001.png@01D74D46.E036B490]
-----------------------
Thanks & Regards,
Surendra Kumar
Central Support Mgr.-Enterprise Technology(Ops)
6th Floor, Antriksh Bhawan,
22-Kasturba Gandhi Marg, New Delhi - 110001
Phone: +91 11-23445308
Mob : +91 7290061339
Website- www.pnbhousing.com<https://apc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.pnbhousing.com&data=01%7C01%7Csurendra.kumar%40pnbhousing.com%7C906b028a403345dd87b408d74b18e2ee%7C427ce52f28b441978b93a8bf2cc0a9b0%7C1&sdata=4Tlm0NPhGO1Wi8MenXjycl%2F3ghp6Va83tlneCqH0%2BZo%3D&reserved=0>
[Email Signature]
[cid:image002.jpg@01D2B226.91194720]
, Dear Surendar, The 5 goals as per the Goal setting is getting displayed in Self Appraisal, please verify and let us know. Thanks and Regards, Dhivya . V |
Admin License for ID 01 - remove access | Hello Sir Jana & Team,
Please be informed that we need to remove your access to admin license (ID
01) because we need it already.
Thank you and God Bless.
--------------------------------------
Iyah
Andrea Eugenio
Project Management Group
----------------------------------------------------------------------------
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prohibited.
| Clarification | Product | Clarification | null | Security | null | null | null | Closed | Hi Iyah Eugenio, This is noted Iyah. May we know if it is temporary change or permanent. Question: If it is permanent then how we going access the front end from our support end. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Ma’am,
Yes, it is a permanent changed.
For the inquiry on how are you going to access front end to provide support, if your team can provide a temporary license that you can use in providing support it will be good.
Thank you and God Bless.
--------------------------------------
Iyah
Andrea Eugenio
Project Management Group
---------------------------------------------------------------------------------------------------------------------------------
Disclaimer: THIS message (including any attachments) may contain confidential, sensitive, privileged and/or private information which is solely intended for the above addressee/s. If you are not the intended recipient, please notify the sender immediately and delete this message and all its attachment/s. Hence, any use, disclosure/dissemination, copying or storage, reproduction, distribution of this message or attachments by an individual or entity other than the intended recipient is strictly prohibited.
, Hi Iyah Eugenio, Noted Iyah ! As license cant be added temporarily, Moving forward we shall request the respective admin person permission to use his/her login to check the reported concern. note: not all tickets requires front end access, but some of the tickets required to check some details only for those unavoidable conditions permission will be raised to your team. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, Maybe in providing assistance, you may give us instructions thru this portal, because we cannot share the credentials of each process owner. I believe, that was the reason before why we provide AES team access to ID 01. Thank you., Hi Iyah Eugenio, Please be noted that, we shall not get password from your end. We understand your security policies. We shall connect via backend using the login id. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, With regards to the connection via backend you need to inform / notify us. But this should not be done. I suggest if there is a need to provide assistance to our team you can give us instructions on how are we going to resolved the issue if it can be done via front end our process owners will do it., Hi Iyah Eugenio, Noted with Thanks. We shall follow the same. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hello Priya, Noted on your response. I will close this ticket my apology for the creation of this ticket. It was my mistake to click the email address (freshdesk) of Deepan. My objective is to inform AES Team that we need to remove the admin license to ID 01 thru email only. Thank you and God Bless. |
Need to create letter name - Employee attachments | Dear Team,
I need to create plvr and Increment letter 20-21 under employee attachments. Pls help to create.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Clarification | Product | Clarification | null | Performance Management | null | null | null | Closed | Hi Gyanamayee, Please find below the steps to create, screenshots in sequence for your reference. Navigate to the form "Two Field Master - HRMS". Select Master name as "Employee Category". Fill Text Name like "PVLR Letter 2020-21" Fill Text Value in short form only, like PVLR20. Select language as "English" and submit the form. Navigate to the form "Employee Attachment CategoryMapping". Please find 2nd screenshot and refer to the highlighted categories created last year and create the same accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Screenshot is not visible.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Gyanamayee, We have now guided on the same over the remote session and the category is created successfully. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 |
Employee Confirmation - PGC0413 | Hi Support Team, the IL of PGC0413 did a mistake confirming the employee. The HR team changes the employee's status via employee movement but the employee confirmation did not proceed as usual process. the employee should be regularized yesterday (May 17, 2021). Do you have any recommendations on how the employee's confirmation proceeds in the usual process? | Changes Updated | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Eric Fuertes, The necessary changes has been updated for the employee. Kindly try confirming the employee by the process and revert us with the feedback. |
reassign reportees to Abhinav Misra(P2742)’s | Arushi Sharma (P2757) HR, have to
reassign reportees to Abhinav Misra(P2742)’s Tray however in the drop down she is not able to find his name. Please check | USER IS APPEARING IN SEARCH | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Pratap Singh, From the below description, we understood that you were unable to do reassign reportees since the respective name is not getting listed in drop down. We will analyze the same and share the feedback with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, From the attached document, we understood that the from the login P0468 you are trying to search P2742 in the Reassign reportees form. We tried searching the same where the employee P2742 appeared in the search. We also verified from P2757. Attached the snapshot for your reference. Please verify and let us know in case of any queries. Thanks and Regards, Dhivya . V |
For Back End Update | Hi Good Day, Please find attached file for backend update on your end. Thank you. | Updated | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; wbx 1.0.0; wbxapp 1.0.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Charisse Jane Abad, We will update the necessary changes from our end and revert you on the same., Hi Charisse Jane Abad, As mentioned, we have updated the necessary changes via back-end. Kindly check and confirm the same from your end., Thank you for the update. |
Back end Scheduler for employee E34-154-01 | Hi, team! Can you please run the backdated scheduler for employee E34-154-01 for May 1 to 19 period? Thank you. | Executed Schedulers | Product | Data Correction | null | Absence | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Zigmort Jelaver Ragudo, As mentioned, we have executed the scheduler's via back-end for the employee on the date given. Kindly check and confirm the same from your end., Thanks, Anish! |
clearance activity | Dear Team, Kindly suggest can i clear all pending clearance activity from final closure in bulk. | Not feasible to bulk approval of clearance activities | Product | Clarification | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sanddep, As we have discussed, based on your request regarding clear all pending clearance activity from final closure in bulk. This is not feasible. Sorry for the inconvenience. Please inform the Activity owner to approve from their end. |
email issue | This is to inform you that we migrated our email server from Gsuite(gmail) to IceWarp on 16/05/2021 because of that we have not received any mail from HRMS application. New SMTP server details are given below: SMTP Server: 192.168.205.40 Port No: 587 | could not ping IP address | Product | Clarification | null | Setup Adrenalin | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Tushar Bangar, Please join us in the below link to change the smtp configs: https://fastsupport.gotoassist.com/126603467 Thanks, Sumithra., Hi Tushar Bangar, We have tried with given IP and port number, but we are facing the below error. Please check with your team and reach us for any assistance. Please check with your team which category is applicable and whether this has to be configured with username and password. Please check and update. Thanks, Sumithra, Hi Tushar Bangar, For your reference. Thanks, Sumithra, Hi Tushar Bangar, FYR. Thanks, Sumithra, Hi Tushar Bangar, As discussed over the phone call, we got to know that your IT team is working on the error related to mail servers and the mails are getting triggered for some employees.Please check with your team and update us for any assistance if needed. Thanks, Sumithra. |
Fwd: Email Approvals on HRIS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Please check urgently.
---------- Forwarded message ---------
From: Sanjay Kumar Raina <sanjay.raina@religare.com>
Date: Wed, May 19, 2021 at 11:00 AM
Subject: Email Approvals on HRIS
To: Jatinder Kumar Sharma <sharma.jatinder@religare.com>, Shailender Verma <
shailender.verma@religare.com>
Hello Jatinder/Shailneder,
Email approvals on HRIS are not working, can you get this checked and
verified.
Thanks and Regards
Sanjay Raina
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| coreservice - AES_WORKFLOW_AUTOMATION | Product | Patch Deployment | null | Workflow | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the mail approval, we are working on the mail server data, we will update you the status. Thanks & Regards, Mohamed Moosa A, Hi Jatinder Kumar Sharma, For the reported query, we analyzed and restarted the services post the deployment of patch (which was found to be over written post upgradation), the mail approval is working fine now. Please check and share us your feedback. int ref : AES_WORKFLOW_AUTOMATION Thanks & Regards, Mohamed Moosa A |
KPI to be Deleted for Three Employees | Hi
Kindly delete KPI"s for Three Employees
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As per the requirement we have cleaned up the goals for the mentioned employees (S00975,V00829,RID11021) | Product | Data Correction | null | Goal Management | null | null | null | Closed | Hi Shankar Rawat, As per your requirement we have cleaned up the goals for the mentioned employees (S00975,V00829,RID11021). Please check from your end and let us know. Regards, Veerapandian R |
Overall Rating Report Not working | Hi
Overallratingreport is not working.
Thanks
Rgds
Shankar Rawat
[https://www.minosha.in/extra-image/mds-2.jpg]<https://www.minosha.in/services/managed-document-services/>
| As we have checked, the overallrating report is working fine. We faced issue in All score report. We have fixed the issue and now the all score report is working fine. As per your requirement we are providing you the needed report names below
-->Goalcompetencyratings
-->Appraisal Status Report
-->Workflow Tracker Report | Product | Data Correction | null | Performance Appraisal | null | null | null | Closed | Hi Shankar Rawat, As we have checked, the overallrating report is working fine. We faced issue in All score report. We have fixed the issue and now the all score report is working fine. As per your requirement we are providing you the needed report names below -->Goalcompetencyratings -->Appraisal Status Report -->Workflow Tracker Report Please check from your end and let us know. Regards, Veerapandian R |
Attendance - System Modification - Pandemic | Considering the pandemic situation, Government has imposed
restrictions regarding the Working Days & Hours for the Bank. Considering
the prevailing situation and the imposed travel restrictions have reduced
the count of employees who have marked attendance in HRMS. In this scenario, We request
you to make below changes for smooth functioning of salary processing for the
current pay cycle. 1. System should consider as full day present for employees who
have single Punch in system for the current pay cycle (April 20, 2021 to May
19,2021). 2. Attendance Calendar should be updated once this changes
has been implemented. 3. Restrict
regularization for the current pay cycle for the benefited employees. 4. These
changes should not impact normal payroll activities. | reported point was completed using the upload option from the client end | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, Over the Teams call, we have explained the below 4 points. Point 1: The system should consider as a full-day present for employees who have a single Punch in the system for the current pay cycle (April 20, 2021, to May 19, 2021). AES Remarks: To consider the full-day present for employees who have a single Punch in the system for the current pay cycle past date (April 20, 2021, to May 19, 2021). The below two methods are available. Method 1: In the 'Shift master' form, for all the available shifts the minutes to work on full-day and half-day need to change to '0 mins' and submit the form. Post submission, the attendance scheduler needs to execute from the backend for the current pay cycle (April 20, 2021, to May 19, 2021). Method 2: In our product, we are having the bulk Attendance regularization data upload option, using this option the employee's data can be regularised to consider it as a full-day present. In the data upload sheet, you need to enter the required employee's data and upload the data to the application. If you are going with this option, then please provide confirmation to enable AR bulk upload option in the application. Point 2: The attendance Calendar should be updated once this change has been implemented. AES Remarks: Post completion of point 1, the same will be updated in the attendance calendar automatically. Point 3: Restrict regularization for the current pay cycle for the benefited employees. AES Remarks: To restrict the regularization of the current pay cycle, we are suggesting disabling the AR form access to the self-employees. Point 4: These changes should not impact normal payroll activities. AES Remarks: Post completion of the first 2 points, we request you to validate the attendance data and share your feedback before the auto-debit and payroll integration schedule timings to avoid the impact of payroll activities. Please refer to the AES Remarks and share your feedback. Post confirmation from your end, we will start the activity., Hi Rohit Ritolia, The reported point to make a full day present was completed for the current pay cycle using the upload option from the client end instead of backend activity. Hence we are updating the ticket status as resolved. |
EPICentre - PF No , EPS No, ESI No and UAN number update activity | Dear Gowtham,
We want to update the PF No , EPS No, ESI No and UAN number of employees in to System on monthly basis.
* 1s Stage - For All Employee
* 2nd onwards - New Joiner
Please suggest a single and fixed way for the above activity. So we can use it on reguler basis.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
---------------------------------------------------------------------------------------------------------- Information transmitted by this E-MAIL is intended only for the use of the addressee(s) and contains information that is privileged, confidential or exempt from disclosure under applicable law. If you are not the intended recipient or it appears that this mail has been forwarded to you without proper authority, you are notified that any use or dissemination and or copying of this email in any manner is strictly prohibited and you are requested to delete this e-mail immediately. Communicating through e-mail is not secure and capable of interception and delays. Any one communicating with TATA Consulting Engineers Ltd., and / or its subsidiaries or associates or group companies by e-mail accepts the risks involved and their consequences. While this e-mail has been checked for all known viruses, the addressee should also scan for viruses and notify the originator of e-mail. ---------------------------------------------------------------------------------------------------------
| time also stored along with date in Effective from column of Employee master table, corrected the same. | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Vinay Singh, With reference to our discussion,please make use of 'Employee basic info update' data upload to update PF and ESI of employees,for EPS and UAN please share us the screenshot of the form wher this field is being entered we will validate and update. Regards Wasim, Dear Wasim,
Please find below the require information.
[cid:image002.png@01D74CA7.7C5B8120][cid:image003.png@01D74CA7.7C5B8120][cid:image001.png@01D74CA7.15C943C0]
[cid:image004.png@01D74CA7.7C5B8120][cid:image005.png@01D74CA7.7C5B8120]
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
, Hi Vinay Singh, Please connect on below Webex Link to assist you in identifying the column name for EPS and UAN in data upload. https://adrenalin-8b18.my.webex.com/join/wasim.khan Regards Wasim, Hi Vinay Singh, With reference to our discussion, GL Code column in renamed as EPS using Label editor form, please make use of 'Employee basic Info update' template and enter EPS values in GL Code column of the template and proceed for upload, For UAN , please make use of EMployee KYC UAN Number upload from data upload. Regards Wasim, Dear Washim,
Facing error for Effective Date.
19-May-2021 ~Effective from date is invalid~ while trying to insert
Please suggest.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
, Hi Vinay Singh, With reference to our discussion,'Employee Basic Info update' data upload updates the Last effectice from data of the employees,please update the latest effective from date from employee master table and then proceed for upload. Regards Wasim, Dear Wasim,
Have uploaded data almost. We found 25 entry where it is still showing same error even after correct data.
May you please help me for the same.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
, Hi Vinay, As confirmed by you over the remote session, the upload is now successful post removing the time from "effective from" in Employee master table and updating the correct date alone. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi,
Thanks a lot for your kind support.
Thanks and Regards,
Vinay Kumar Singh
Senior Design Engineer - Corporate IT,
Tata Consulting Engineers Limited,
Unit no NB 1502 & SB 1501, 15th floor,
Empire Tower, Cloud City Campus, GUT No. 31,
Village Elthan, Kalwa Industrial Estate, Thane-Belapur Road,
Airoli, Navi Mumbai 400 708.
Tel +91 22 6114 8181 | Ext. 8811 | Fax +91 22 6114 8282 | Web www.tce.co.in<http://www.tce.co.in/>
|
Holiday Master -error | We have updated 18th & 20th May 2021 as holidays in Kerala Calendar but 18th May 2021 is not updated as Holiday whereas 20th May 2021 has been properly updated.
Screen shots attached for your reference.
Incident INES00383787 VARSHA LEYA MATHEW 9072604064 | scheduler timing change | Product | Configuration | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, During the check, we found that the 'Attendance weeklyoff holiday' scheduler is scheduled at 15:00 pm. As per the old scheduler configuration, the holiday scheduler will execute after 15:00 pm only. Due to that, the weekly for today date is not updated in the attendance calendar yesterday. So, we have suggested setting the 'Attendance weeklyoff holiday' scheduler start time as 1:45 am before the sync schedulers, to avoid these cases in the future. To update the current date holiday, we have guided you to create one more weekly and sync scheduler around 10.15 am. Post completion of these schedulers, the 18-may-2021 holiday will reflect in the attendance calendar. The same has been explained to Varsha over the call yesterday. |
CTC Reimbursement Components maping | Dear Mr. Bala,
As we have discussed with Mr. Jay as we are using incorrect components for
all the CTC reimbursement which is mapped with CTC upload format and due to
this reason we have to update reimbursement eligibility separately then
process CSR.
We wants to know that can we use same components (CTC reimbursement) for
both purpose (CTC upload and CTC reimbursement) so that we get the proper
output in case of arrear and LWP.
Kindly check and confirm because we didn't release reimbursement for April
21 through software due to this.
Wrong
Correct
LTA_REM
CTC_LTA
REIM_CONV
CTC_CONV
TEL_REM
CTC_TEL
REIM_BOOK
CTC_BOOK
Thanks & Regards,
Globe Capital.jpgAnoop Singh
Human Resources
Globe Capital Market Limited
605, Ansal Bhawan, 16 K. G. Marg, Connaught Place,
New Delhi - 110 001|+91-11-30412345 office (Extn.560)
www.globecapital.com
fbn-02.png
| Awaiting for pending points to be claosed | Product | Configuration | Claims & Reimbursement | Claims and Reimbursments | null | null | null | Closed | Hi Anoopsingh, For the above query, please provide us sometime, we shall schedule the session to discuss on same. Thanks & Regards, Mohamed Moosa A, Hi Anoopsingh, We will work on the reported query on reimbursements once all the pending points resolved. Regards, Jayakrishnan. N Product Support |
Tax declaration - Invisible | Dear Ghulam/Prakash,
Query Regarding Under self-declaration only KYC form is visible to employee , request to Visible Tax declaration form for updating.
Set cut-off date form updating is 21/05/2021.
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| Form access given | Product | Configuration | null | Application Access Management | null | null | null | Closed | Hi Dhanashree Sawant, We have provided the Tax Declaration form access for all employees. We have set the Cut of date as 21/05/2021 Regards Prakash, Dear Dhanashree
We have provided the Tax Declaration form access for all employees.
We have set the Cut of date as 21/05/2021
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
|
Data Upload File | As discussed via Viber
Thank you!
Regards,
Desiree
________________________________
This email and the information contained in this message are confidential and intended solely for the addressee. If you are not the intended recipient, please notify the sender and delete the email immediately. Unauthorized distribution, disclosure or dissemination of its contents is strictly prohibited.
________________________________
| Duplicate ticket | Product | Clarification | null | Salary | null | null | null | Closed | Hi Desiree Arrojo, Duplicate of ticket id 13423 . Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com |
PRO Mapping | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Praveen/Elton,
Please change the reporting for 2nd level for all PROs to Iqbal instead of the GM:
Employee Id
Employee Name
1469
Menino S. Rodrigues
2149
Ummer Ahamed
2902
Naser Usman Muhammad Al Balushi
3524
Khaled Mahmoud Al Aramouni
5521
Khalid Mohd Khurshid Mohd Al Mutawa
5560
Sanad Abedrabu Mohamed Hadi Alhemeiri
Dear Saravanan-can you please make Lee-Anna as the HR approver for Goal setting and appraisal final level approval (HR level). These are PROs and while they are on OU payrolls, they roll up to HR Director instead of the GM for that OU.
Regards,
Amit Sangha
[cid:imaged47928.PNG@065c2ad0.479edd43]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image442bc2.PNG@4e25a30f.4981ede7]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image6257ef.JPG@331b3281.4cb5eebc]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | Performance Management | Application Access Management | null | null | null | Closed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Amit,
Updated.
[cid:image02f025.PNG@b62122dc.44ba8092]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image3275cf.PNG@fec4f5b4.4dae82e2]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
ELTON DASILVA
Sr. Compensation & Benefits Officer
T: +971 4 5961800 | Ext: 5014
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imagebbca7d.JPG@055cc2d9.4e8ae2ce]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
|
One-time tax | Please check why one-time tax has been deducted whe employee is not eligible to tax deduction. Please check for worker paygroup employeee 00100. and there are others whose tax has been deducted despite not being eligible. Please check and rectify the issue | component creation | Product | Configuration | Payroll Management | Tax | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, We will check the reported one-time tax from our end and update the status to you. , Hi, Please confirm on this issue and rectify it so that it does not happen in the next month salary. Please check for all the pay groups., Hi, Please check for the attached employee. His als0 one time tax has been deducted in access. Please resolve this issue on immediate basis., please confirm about attached employee on immediate basis., Hi Amit Bhagat, We have taken the connectivity today, The onetime1 tax component formula was incorrect in the application. The correct formula updated in the application on 30th April which is after the completion of the April month payroll. Due to that, the incorrect tax deducted for those employees. To correct the same, we have suggested doing the adjustment, But you require the correct one-time amount of April month to refund the same. we are checking internally for this point and update the status to you., Hi, please check one-time tax calculation for the attached employee. One time tax calculation is still not correct. Please check and resolve immediately. , Please check and resolve., Hi Amit Bhagat, Request you to connect both the servers and share your anydesk number to work on the reported query., Please find any desk id 293 921 636
आदर सहित / Best Regards
अमित भगत / Amit Bhagat
[cid:image002.png@01D6EDA4.389DE660]
Suzuki Motorcycle India Pvt Ltd.
Vill- Kherki Dhaula, Badshahpur,
N.H-8 Link Road Badshahpur,
Gurugram -122004 (Haryana)
Tel: - 0124-4170706
Mob:- 9953554401
Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/>
[Mention your “Employee ID” in all communication]
, Hi Amit Bhagat, The Anydesk session got disconnected. Please join the below link and share your screen or accept the anydesk request to work on the reported query. https://fastsupport.gotoassist.com/623884873 Support key: 623884873, Hi Amit Bhagat, As mentioned in the mail Currently, the system is not considered the LTA Exemption amount for One-time tax calculation. We will enable one more component to enter the Bill amount to get the benefit while calculating the One-time tax. Based on your approval over the mail, we have created one more component to enter the bill amount for the purpose of Onetime tax from the upcoming payroll months. Please upload the values for the below component LTA Paid values under - LTA_AVL LTA Bill values under - LTABILL Then process the salary for any sample employee and check the One time tax. Please check and share your feedback. For the Existing cases: The excess tax has already been deducted from the employees for those cases the system will automatically adjust the tax from the upcoming payroll months., Hi Amit Bhagat, As mentioned in our earlier update, the system is not considered the LTA Exemption amount for One-time tax calculation. We have enabled one more component to enter the Bill amount to get the benefit while calculating the One-time tax. Based on your approval over the mail, we have created one more component to enter the bill amount for the purpose of Onetime tax from the upcoming payroll months. Please upload the values for the below component LTA Paid values under - LTA_AVL LTA Bill values under - LTABILL Then process the salary for any sample employee and check the One time tax. Please check and share your feedback. For the Existing cases: The excess tax has already been deducted from the employees for those cases the system will adjust the tax from the upcoming payroll months., we uploaded the LTABILL values for exemption but the exemption is not given to employees. Please check and resolve on immediate basis. Best Regards Amit Bhagat , Hi Amit Bhagat, The reported point is already raised in a separate Freshdesk ticket 17863. We request you to follow the 17863 ticket for further updates on this point. Thanks and regards Preethi R Adrenalin eSystems Limited Email: Preethi.r@myadrenalin.com |
Fwd: Jatinder Kumar Sharma has raised a Contact Details change request for Mandeep Singh-94807 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
I have raised contact details for this employee, however it is not showing
as "pending for approval" and the Submit button is still reflecting.
This issue I have been chasing for the last 6 months and still it is not
resolved.
---------- Forwarded message ---------
From: <humanresourcecm@religare.com>
Date: Wed, May 19, 2021 at 9:29 AM
Subject: Jatinder Kumar Sharma has raised a Contact Details change request
for Mandeep Singh-94807
To: <sharma.jatinder@religare.com>
Jatinder Kumar Sharma-90995 has raised an Contact Details change request
for 94807-Mandeep Singh on 19-May-2021 09:29. The request is pending for
action with the respective HR Ops Team Leader.
The request will be approved only post submission of the documents of proof
wrt the changes requested. Subsequently, the changes will reflect in the
concerned forms on HRIS.
*Employee Details: *
Employee ID: 94807
Employee Name: Mandeep Singh
Designation: Sr Software Engineer
Grade: REL - Manager
OU: RSL-SHARC-Corporate
Location: 7886-Noida Capital Markets
*Contact Details Form: *
NEW EMPLOYEE ID NAME PERSONAL MOBILE NUMBER PERSONAL EMAIL WORK EMAIL HOME
TELEPHONE WORK TELEPHONE EXTENSION NO FAX NUMBER WORK MOBILE NUMBER
New 94807 Mandeep Singh 9810773832 mandeepsinghwadhwa@live.com
mandeep.singh2@religare.com 919810773832 0 9810773832
Current 94807 Mandeep Singh 9810773832 mandeepsinghwadhwa@live.com
mandeep.singh2@religare.com 9810773832
NEW CURADD CURADD2 CURADD3 COUNTRY CITY STATE REGION CONTACTNO ZIPCODE
New R/O WZ-111-G, Plot no-30, Shiv Nagar, Gali No 5 India New Delhi
Delhi 110058
Current B-1/441,Second Floor,Janakpuri,West Delhi, India Delhi Delhi
110058
NEW PERMANENT ADDRESS1 PERMANENT ADDRESS2 PERMANENT ADDRESS3 PERMANENT
COUNTRY PERMANENT CITY PERMANENT STATE PERMANENT REGION CONTACT NUMBER ZIP
CODE
New B-1/441, Second Floor India Delhi Delhi 110058
Current B-1/441, Second Floor India Delhi Delhi 110058
Regards,
Religare HR
.
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| contact details approval - data issue | Product | Data Correction | PIMS | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the contact details query and update you the status. Thanks & Regards, Mohamed Moosa A, Again the employee has raised contact details twice.
[image: image.png]
On Wed, May 19, 2021 at 10:57 AM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> We will check on the contact details query and update you the status.
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Wed, 19 May at 9:40 AM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Hi Moosa,
>
> I have raised contact details for this employee, however it is not showing
> as "pending for approval" and the Submit button is still reflecting.
>
> This issue I have been chasing for the last 6 months and still it is not
> resolved.
>
> ---------- Forwarded message ---------
> , [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Pls update.
On Wed, May 19, 2021 at 9:39 AM Jatinder Kumar Sharma <
sharma.jatinder@religare.com> wrote:
> Hi Moosa,
>
> I have raised contact details for this employee, however it is not showing
> as "pending for approval" and the Submit button is still reflecting.
>
> This issue I have been chasing for the last 6 months and still it is not
> resolved.
>
> ---------- Forwarded message ---------
> , Hi Jatinder Kumar Sharma, The reported employee's contact details has been already corrected. please check and share us your feedback. Thanks & Regards, Mohamed Moosa A Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3,
SIPCOT IT Park | Siruseri | Chennai – 600130. Email: moosa.m@myadrenalin.com |
Approval List Issue | Hi Team, Thanks for the new support portal site that is easier and more convenient to use. For my first ticket, please assist in the error we have encountered with the list of approvals. The Employee Creation type shows two (2) more pending approvals but upon opening, it shows nothing, please see attached screenshot. Thanks! Regards, Clarisse | Queue stuck problem | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ma. Angela Clarisse Agustin, Those employees already created in system. This is queue problem which we rectified from our end. Queue Problem - Due to network slowness/ multiple submits from user end, sometimes transactions may gets completed in system. Regards, Priyadharshini. K | Adrenalin APAC support team | Priyadharshini.k@myadrenalin.com, Hi, Priya!
This is to confirm that the issue has already been resolved.
Thank you,
Clarisse Agustin
HR Analyst
—
GroupM Philippines
21st Floor Picadilly Star Building
Block 19 Lot 3, 4th Ave. cor. 27th street,
Bonifacio Global City, Taguig City
—
www.groupm.com<http://www.groupm.com/>
@groupmworldwide<https://twitter.com/GroupMWorldwide>
Follow us on LinkedIn<https://www.linkedin.com/company/groupmworldwide/>
[cid:image001.png@01D74CAD.C4769D40]
|
support required in Q4 return completion | As we have been filing return for Q1, Q2 & Q3, those steps have been completed. Please guide us thereafter. We have to add expatriates data in Annexure2 and Form12BA to complete the Q4 return and Form 16 process. In the attached file we have completed till steps 6. | resolved the q4 errors and done the below update
update PA_ETDS_ANNEXURE2_SALARY_DET set N_COUNT_LANDLORD_PAN=1,S_LANDLORD_PAN1='JOXPS1493M',S_LANDLORD_NAME1='DHANWANTI SHARMA',S_LANDLORD_PAN2='' where S_EMPLOYEE_CODE='11177'
update PA_ETDS_ANNEXURE2_SALARY_DET set S_LENDER_NAME2='' where S_EMPLOYEE_CODE='11648' | Product | Patch Deployment | null | eTDS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Amit Bhagat, We will check the completed steps in the application and guide the steps to you., Hi Amit Bhagat, As discussed, Please connect both app and DB server and share your Anydesk number to work on the reported query., Hi Amit Bhagat, As discussed, we request you to fill and upload the Etds annexure2 upload for the ex-pat employees. Post completion of the upload, please follow the below steps and share the error file. 1)Form 24Q text file will be created in "Payroll: Etds / eTDS Process" 2) The generated text file has to be validated using "File Validation Utility" (https://www.tin-nsdl.com/), annexure 2 report for expat is prepared but not getting uploaded. please do the needful on immed basis., Hi Amit Bhagat, Please share your anydesk number to check the reported query., 293 921 636
आदर सहित / Best Regards
अमित भगत / Amit Bhagat
[cid:image002.png@01D6EDA4.389DE660]
Suzuki Motorcycle India Pvt Ltd.
Vill- Kherki Dhaula, Badshahpur,
N.H-8 Link Road Badshahpur,
Gurugram -122004 (Haryana)
Tel: - 0124-4170706
Mob:- 9953554401
Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/>
[Mention your “Employee ID” in all communication]
, Hi Preethi,
Please find error file.
आदर सहित / Best Regards
अमित भगत / Amit Bhagat
[cid:image002.png@01D6EDA4.389DE660]
Suzuki Motorcycle India Pvt Ltd.
Vill- Kherki Dhaula, Badshahpur,
N.H-8 Link Road Badshahpur,
Gurugram -122004 (Haryana)
Tel: - 0124-4170706
Mob:- 9953554401
Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/>
[Mention your “Employee ID” in all communication]
, please take connection on immediate basis. please do not delay. , please reply when you will take connection and complete Q4 work., please take connection on immediate basis. please do not delay. , Hi Amit Bhagat, Request you to connect both the LIVE servers and share your anydesk number to work on the query., Already connected
आदर सहित / Best Regards
अमित भगत / Amit Bhagat
[cid:image002.png@01D6EDA4.389DE660]
Suzuki Motorcycle India Pvt Ltd.
Vill- Kherki Dhaula, Badshahpur,
N.H-8 Link Road Badshahpur,
Gurugram -122004 (Haryana)
Tel: - 0124-4170706
Mob:- 9953554401
Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/>
[Mention your “Employee ID” in all communication]
, AnDesk 293 921 636
आदर सहित / Best Regards
अमित भगत / Amit Bhagat
[cid:image002.png@01D6EDA4.389DE660]
Suzuki Motorcycle India Pvt Ltd.
Vill- Kherki Dhaula, Badshahpur,
N.H-8 Link Road Badshahpur,
Gurugram -122004 (Haryana)
Tel: - 0124-4170706
Mob:- 9953554401
Web:- www.suzukimotorcycle.co.in<http://www.suzukimotorcycle.co.in/>
[Mention your “Employee ID” in all communication]
, Hi Amit Bhagat, We have joined the anydesk session and working on the reported Q4 point with our internal team. We will update the status once it is done., Hi Amit Bhagat, We have taken the connectivity and resolved the reported Q4 errors. Post changes, the Q4 file validated successfully without any error. Hence we are updating the ticket status as 'Resolved'. |
Delete Goals for shared employees for FY- 20-21 | Dear Team, Please find below employees whose Goals has to be deleted. 98047 Jagadeshwaran 39973 Ashish Bharti 12735 Parmanand 21467 Aabha Chhabra 52155 Safdar Azimee 102464 Mahendra Gangaram Patiyan 3551 Aritra Bose Confirm, once done. Regards, Chaitali | query shared | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, Please provide us few minutes, we will connect and do the required goals deletion, and update you. Thanks and Regards, Dhivya . V, Dear Chaitali, Please find the attached query to delete the goals. We tried reaching you, however unable to reach, hence updating on ticket. Once you receive the update, please call me to discuss. Note : Need to fetch the current calendar and use the query. Thanks and Regards, Dhivya . V |
Position update in Data upload | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Dhivya
As discussed, request your help to map the effective date for the attached
list.
We are in progress of position cleaning activity for this Financial year
Goal setting.
Hence seeking your support on this request.
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification in Employee basic info update. | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Balaji Damodaran, As we understood from the above descripition, you need to update the position for employees. Regarding this, we have attached the employee basic info update upload. Please check and revert for any further clarifications. Regards, Srujana.M |
DOJ Updation | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Team
Pls rectify the Date of Joining of below employees as 1-May-21
128
Gail Marjorie Fernandes
133
Kojjarapu Nookeshwara Rao
Thanks
Sonali
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| DOJ corrected | Product | Data Correction | null | Employee Movement | null | null | null | Closed | Hi Sonali Srivastava, As per your request, we have changed the DOJ for the mentioned employee as 01-May-2021, Please check for the employee. Abirami K |
need to remove the PMS entries from backend | Dear Dhivya, Please remove the below Employee PMS entries on the dates as 21/Jan/2021 & 19/Apr/2021 APHSC0132 | based on your request we have removed the (Apollo, AHEL staff promotion ) templates for the below reported employee. | Product | Service Request | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13411, , Hi Tirupathiraju, As discussed over the call, based on your request we have removed the (Apollo, AHEL staff promotion ) templates for the below reported employee. Request you to check and revert for a y further clarifications. Regards, Srujana Mittapalli |
Need to update Holiday for past date and Also check the leave Configration | Need to update Holiday for past date and Also check the leave Configration | Clarification | Product | Service Request | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/81.0.4044.113 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vinay Dandeli, We will have a connection and check on the below request. Please share the same Regards, Ramachandran J Adrenalin eSystems Pvt Ltd, Ganesh Please help
Thanks & Regards,
[Image 4]
Vinay Dandeli
Manager - Human Resources & Admin
Mobile : 9920481049
Website: www.invoicemart.com<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.invoicemart.com%2F&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0E4tGGuga%2FZLzPpseHFyDd0iwF4XksboBYNnNIN4qxg%3D&reserved=0>
Invoicemart is live on Mobile App. Download Now:
Playstore (Android) : https://play.google.com/store/apps/details?id=com.invoicemart.atreds<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.invoicemart.atreds&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4cUA3o4luD%2FltKZnsQsE63rAZN8JfaSGyhVRpCYnx24%3D&reserved=0>
AppStore (iOS) : https://apps.apple.com/in/app/invoicemart/id1451489956<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fin%2Fapp%2Finvoicemart%2Fid1451489956&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503266654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9GoLyGvP6caRQyTT92SCdiVqTVbWg0l9FtFVQ03LtnU%3D&reserved=0>
________________________________
, Ram all connections are busy I will share teams meeting request you can guide me in changing
Thanks & Regards,
[Image 4]
Vinay Dandeli
Manager - Human Resources & Admin
Mobile : 9920481049
Website: www.invoicemart.com<https://ind01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.invoicemart.com%2F&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0E4tGGuga%2FZLzPpseHFyDd0iwF4XksboBYNnNIN4qxg%3D&reserved=0>
Invoicemart is live on Mobile App. Download Now:
Playstore (Android) : https://play.google.com/store/apps/details?id=com.invoicemart.atreds<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fplay.google.com%2Fstore%2Fapps%2Fdetails%3Fid%3Dcom.invoicemart.atreds&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503256695%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=4cUA3o4luD%2FltKZnsQsE63rAZN8JfaSGyhVRpCYnx24%3D&reserved=0>
AppStore (iOS) : https://apps.apple.com/in/app/invoicemart/id1451489956<https://ind01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapps.apple.com%2Fin%2Fapp%2Finvoicemart%2Fid1451489956&data=04%7C01%7Cvinay.dandeli%40invoicemart.com%7Cb616ab35b61942038b9908d8da3182bc%7C2d538e6436c741bc8b7d4d804956e957%7C0%7C0%7C637499253503266654%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=9GoLyGvP6caRQyTT92SCdiVqTVbWg0l9FtFVQ03LtnU%3D&reserved=0>
________________________________
, Hi Vinay Dandeli, As per our session, we have executed the holiday scheduler for past date and leave configuration cancellation days modified. Please check and confirm Regards, Ramachandran J Adrenalin eSystems Pvt Ltd |
Self Appraisal not getting opened | For two employees, Self Appraisal didn't get opened, even after approval of Goal setting. | review uniq id was not available | Customization | Data Correction | null | Goal Management | null | null | null | Closed | created_by: 2043044612466
time: 2021-05-20 14:43:24 UTC |
Goals not defined | Dear Team, Please check for ECN : R11360 Goals and competencies not defined. please check the disconnect. Regards, Chaitali | review uniq id null | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/13520, Hi Rinoy Sebastin, We will connect today and help you on resolving the concern raised on the alert message getting displayed in Self Appraisal for the mentioned employee. Thanks and Regards, Dhivya . V, Hi Rinoy Sebastin, The transaction is getting displayed at the approver end without any alert in 2nd level. Please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
Goals approved but Appraisal form not reflecting | Dear Dhivya, Please find ECN for subjected issue. 73545 Regards, Chaitali | review unique id being null | Customization | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, The issue with reference to the below ECN has been resolved yesterday as discussed. Thanks and Regards, Dhivya . V |
RE: Resignation not reflecting under HR Que | Adding one more..
Employee code is AYE5252.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
From: Palak Sodhi [mailto:palak.sodhi@ayefin.com]
Sent: 20 May 2021 19:05
To: 'ask.adrenalin@myadrenalin.com' <ask.adrenalin@myadrenalin.com>;
'Iswarya Saravanan'
<myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>
Cc: 'Vivek Raj' <vivek.raj@ayefin.com>; 'hr operations'
<hroperations2@ayefin.com>
Subject: Resignation not reflecting under HR Que
Dear Team,
Below resignation got approved from supervisor while it's not showing under
HR Que.
Emp Code
Emp Name (As Per UID)
Date of Joining
Designation
Department
Aye3696
Mayur Chhabu Parkhe
20-Jun-19
Loan Advisor
Distribution
AYE4697
Mukiri Gopi Raju
12-Dec-19
Loan Advisor
Distribution
AYE6451
Krishan Pal Singh Rana
15-Mar-21
Collection Officer
Collection
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
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* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
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| Transaction struck in queue | Product | Service Request | null | Separation Management | null | null | null | Closed | Hi Palak sodhi, During Analysis, we have checked and found that the Resignation is not pending at the HR Level but the transaction is in the Error queue table due to the employee synchronize issue. Also we have verified that the banking details and there are duplicate records for these two employees, AYE5252-Two salary account AYE4697-Two salary account Please check the salary account of these tow employees and removed the other account. Once you remove the same let us know we will reprocess the data from our end. Meanwhile, we will check the other two cases and update the status accordingly. If you have any concern feel free to reach us. Thanks & Regards, Greeshma, Dear Rahul,
Please delete duplicate bank details and confirm back.
@Greeshma: Request you to update on rest two cases.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
, Dear Ma'am,
One bank detail removed.
, Hi Palak sodhi, During Analysis, we have checked and found that the Resignation is not pending at the HR Level but the transaction is in the Error queue table due to the employee synchronize issue. After removed the duplicate bank details we have reprocessed the mentioned employees transaction from our end. Also verified that the the transactions are approved and the same is reflecting in final closure.(AYE4697, AYE5252, Aye3696) AYE6451- Transaction pending with Aye3396. Kindly ask the approver to approve the transaction. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma, Dear Team,
If these cases directly go for Final CLosure without going in Stakeholders
que for Clearance activity.
If their clearance activities are pending then how can we deactivate them?
Regards,
Rahul
On Fri, May 21, 2021 at 8:10 PM Greeshma P <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Palak sodhi,
>
>
> During Analysis, we have checked and found that the Resignation is not
> pending at the HR Level but the transaction is in the Error queue table due
> to the employee synchronize issue. After removed the duplicate bank details
> we have reprocessed the mentioned employees transaction from our end. Also
> verified that the the transactions are approved and the same is reflecting
> in final closure.(AYE4697, AYE5252, Aye3696)
> AYE6451- Transaction pending with Aye3396. Kindly ask the approver to
> approve the transaction.
> Please check the same and feel free to reach us for further clarification.
>
>
> Thanks & Regards,
> Greeshma
>
> On Fri, 21 May at 11:23 AM , Greeshma P <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Palak sodhi,
>
> During Analysis, we have checked and found that the Resignation is not
> pending at the HR Level but the transaction is in the Error queue table due
> to the employee synchronize issue.
> Also we have verified that the banking details and there are duplicate
> records for these two employees,
> AYE5252-Two salary account
> AYE4697-Two salary account
> Please check the salary account of these tow employees and removed the
> other account. Once you remove the same let us know we will reprocess the
> data from our end.
> Meanwhile, we will check the other two cases and update the status
> accordingly. If you have any concern feel free to reach us.
>
>
>
> Thanks & Regards,
> Greeshma
>
> , Dear Team, As we have checked that mentioned employee's clearance activities are pending with respective activity owner queue. Once the activities are approved by them only we can able to do the final closure. Please check the same and feel free to reach us for further clarification. Thanks & Regards, Greeshma P, Dear Rahul,
Please delete duplicate bank entries and confirm us.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
|
RE: 1989180 |
Looping Vikas.
Dear Team,
As discussed in the Call, Heptagon not receiving the response for the vacancy code from the HRIS. It is happening for all the combinations. Please check and let us know.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
From: Shishira Shetty
Sent: 20 May 2021 17:52
To: 'Dhivya V' <myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com>; 'Jayakrishnan N' <Jayakrishnan.N@myadrenalin.com>; 'dhivya.v@myadrenalin.com' <dhivya.v@myadrenalin.com>
Cc: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>; Manana Shivasharan Rao <mananashivasharan.rao@exidelife.in>; Arbaaz Hasan <arbaaz.hasan@exidelife.in>
Subject: 1989180
Dear Team,
Please look into the below screenshot, we are unable to upload offer as vacancy code is not reflecting, Help to update the vacancy code on the application as per the below requirements.
Location : Amritsar
Branch Code : D71
Designation Senior Relationship Manager : L7
Department : Direct Channel
Sub Department : Direct Channel Sales
A per the Heptagon info, they are not getting any response from iHRIS. Kindly check any issues in vacancy code API..
[cid:image002.png@01D74DAD.2615C1C0]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| duplicate ticket | Customization | Configuration | null | Application Management | null | null | null | Closed | Dear Shishira, Since this is a duplicate ticket of 13652, updating the status of the ticket to closed. Please track in the ticket #13652 . While you gave comments and looped, it got created as a new ticket. Please skip the fresh desk id while you reply again. Thanks and Regards, Dhivya . V |
AHM - Leave cancelled but credit mismatch balance of cancelled leave | Hello Team, Below mentioned employee cancelled his QL leave in HRMS, leave cancelled in HRMS but there is mismatch in leave balance credited. Employee ID: ECWAHM02826 Name: Varun Nikte From: 03-May to 07-May (Actual days: 05 but showing in HRMS: 7) From: 10-May to 14-May (Actual days: 05 but showing in HRMS: 7) From: 17-May to 17-May (Actual days: 01 but but showing in HRMS: 3) | Code changes | Product | Service Request | null | Setup HRMS | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Humayu Tandurwala, Noted on your query,we will validate the same and uipdate the status once the same is rectified. Regards Wasim, Hi Humayu Tandurwala, Please note,we have made some modifications in the code, request you to please raise Leave Request and confirm if the total no of days is calculated correctly. Regards Wasim |
Resignation not reflecting under HR Que | Dear Team,
Below resignation got approved from supervisor while it's not showing under
HR Que.
Emp Code
Emp Name (As Per UID)
Date of Joining
Designation
Department
Aye3696
Mayur Chhabu Parkhe
20-Jun-19
Loan Advisor
Distribution
AYE4697
Mukiri Gopi Raju
12-Dec-19
Loan Advisor
Distribution
AYE6451
Krishan Pal Singh Rana
15-Mar-21
Collection Officer
Collection
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
| transaction struck in queue | Product | Service Request | null | Confirmation Management | null | null | null | Closed | Hi Palak sodhi, For the reported concern kindly refer the ticket 13662. We have close this ticket due to same concern. Thanks, Greeshma |
event scheduler is not working as expected | event scheduler is not working as expected. employee data not getting updated | schedulers are stopped after the server restart | Product | Clarification | null | Scheduler | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Ishan, Kindly join this session https://fastsupport.gotoassist.com/120761518, Hi Ishan,
Scheduler service are stopped so no scheduler executed for the period of 15-may-2021 to 21-may-2021.once scheduler started issue resolved |
FW: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Dear Arun,
Need another support for the below issue.
Thanks,
Kritika
[cid:imageaedc12.PNG@c23542b4.4088f904]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image9be2d2.PNG@c073d0a8.48b40163]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image447d23.JPG@2f5b0eb6.4398ec5b]<http://www.abaninvestment.com>
From: Manuel Augustine [mailto:Manuel@phs.ae]
Sent: Thursday, May 20, 2021 4:31 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com>
Cc: Lavinia Armstrong <Lavinia@phs.ae>; Shaula Murcia <Shaula.Murcia@abaninvestment.com>; Elton Dasilva <Elton.Dasilva@abaninvestment.com>
Subject: RE: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518
Dear Kritika,
He is unable to view any of the options that is available in adrenalin. We also checked his system and the problem persist, so please check and resolve this issue asap.
[cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image021.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>
Manuel Augustine
HR Assistant
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image012.png@01D74D95.87D83B80]
From: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>
Sent: Thursday, May 20, 2021 3:48 PM
To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Subject: RE: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518
Dear Manuel,
Why is he searching Employee Onboarding?
He needs to search Performance management.
Thanks,
Kritika
[cid:image013.png@01D74D95.87D83B80]<http://www.abaninvestment.com/>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image016.png@01D74D95.87D83B80]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM<http://WWW.ABANINVESTMENT.COM>
KRITIKA KUMAR
L&D Manager
M:+971 52 3338190 | T: +971 4 5961800 | Ext: 5015
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image017.jpg@01D74D95.87D83B80]<http://www.abaninvestment.com/>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Manuel Augustine [mailto:Manuel@phs.ae]
Sent: Thursday, May 20, 2021 2:55 PM
To: Kritika Kumar <Kritika.Kumar@abaninvestment.com<mailto:Kritika.Kumar@abaninvestment.com>>
Cc: Lavinia Armstrong <Lavinia@phs.ae<mailto:Lavinia@phs.ae>>; Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>; Elton Dasilva <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Subject: FW: Adrenalin Screenshot: Name: Muthoju Vaibhav: 5518
Importance: High
Dear Kritika,
Good day!
Please find the attached error screenshot for Vaibhav, as he is unable to do his goal setting.
[cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image023.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>
Manuel Augustine
HR Assistant
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image012.png@01D74D95.87D83B80]
From: Manuel Augustine
Sent: Tuesday, May 18, 2021 11:49 AM
To: 'Elton Dasilva' <Elton.Dasilva@abaninvestment.com<mailto:Elton.Dasilva@abaninvestment.com>>
Cc: Shaula Murcia <Shaula.Murcia@abaninvestment.com<mailto:Shaula.Murcia@abaninvestment.com>>
Subject: FW: Adrenalin Screenshot
Hi Elton,
Kindly check this as he is not able to finish the employee onboarding in adrenalin. There is no services or options available in his dashboard.
Name: Muthoju Vaibhav
Emp ID: 5518
[cid:image001.png@01D74D95.87D83B80]<http://www.facebook.com/pyramidshealthservices>[cid:image006.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>[A Ghobash Group Company][cid:image024.png@01D74D9A.D9AC77A0]<http://www.phs.ae/>
Manuel Augustine
HR Assistant
T: +971 +971 2 6346431 | F: +971 2 6346413 | PO Box: 128217, Abu Dhabi - UAE
[cid:image012.png@01D74D95.87D83B80]
From: Muthoju Vaibhav <Vaibhav@phs.ae<mailto:Vaibhav@phs.ae>>
Sent: Tuesday, May 18, 2021 10:26 AM
To: Manuel Augustine <Manuel@phs.ae<mailto:Manuel@phs.ae>>
Subject: Adrenalin Screenshot
please check,
Thanks & Best regards,
[cid:image025.png@01D74D9A.D9AC77A0]<https://twitter.com/abilityprc>[cid:image026.png@01D74D9A.D9AC77A0]<https://www.linkedin.com/company/aprmc>[cid:image028.png@01D74D9A.D9AC77A0]<https://www.facebook.com/AbilityPediatricRehab/>[cid:image030.png@01D74D9A.D9AC77A0]<https://www.instagram.com/abilitypediatricrehab/>[A Ghobash Group Company][cid:image046.png@01D74D95.87D83B80]<http://www.prc.ae/>
Vaibhav Muthoju.
Medical Coder
T: +971 2 3092900 | F: +971 2 6346413 | M: +971 505242993
PO Box: 128217, Abu Dhabi - UAE
[cid:image048.png@01D74D95.87D83B80]
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
DISCLAIMER: The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient please be notified that any disclosure, copying, distribution or taking any action in reference to the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The statements and opinions expressed in this email are solely those of the author and do not necessarily reflect those of the Pyramids Health Services LLC. The recipient should check this email and any attachments for the presence of viruses. The Pyramids Health Services LLC accepts no liability for any damage caused by viruses transmitted by this email. The sender is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt. Please consider the environment before printing this email.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
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Thank you.
| Clarification provided | Product | Clarification | null | Application Access Management | null | null | null | Closed | Dear Kritika,
The below mentioned employee 5518 is have access to the system. Please find attached the screenshot (taken from employee login).
[cid:image002.jpg@01D74DB1.067E0030]
[cid:image004.jpg@01D74DB1.067E0030]
[cid:image005.jpg@01D74DB1.067E0030]
Do let me know if any further support required.
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
|
Unable to view payslip | Mr. Mohak Joshi is unable to view payslip. | Clarification. | Product | Clarification | null | Pay process | null | null | null | Closed | created_by: 2043097241383
time: 2021-05-20 13:01:28 UTC, Hi Supulaxmi, As discussed, Payroll Management - Self and Admin group employees can access Payslip and Tax Computation sheet form only but Mr.Mohak is not mapped to Payroll Management - Self/Admin group hence he is unable to access Payslip and Tax Computation sheet form and unable to view payslip. As informed, you do not want to add Mr.Mohak to this group and you will share the payslip from your end. Regards, Judhistira.M |
UAT Application is now loading | UAT Application is now loading - Please check if any recent patches made the issue. Check the root cause and let us know. Also check the Applciation logs. I have informed ISD team to check the server logs. | network issue | Product | Clarification | null | Application Access Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Varun Kumar S, Please be informed,we have taken the session with your IT Team and verified that other than Adrenalin, none of the application are loading. All the application is taking too much time to load. So we have informed your IT team to check in the server level.
Thanks and regards
Rumana Nasreen Akbar Ali
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130
Phone:044-30247429
Email: Rumana.n@myadrenalin.com |
competencies not Displayed | Competencies is not getting Displayed in self appraisal page Eg: E,Code: 23820 | Done the correction. | Product | Data Correction | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/12955, Hi Ramakrishnan J, We will initiate the session and check on the above-reported concern please provide us a timeline., Hi
You can send connection link , Im ok
Regards
, Hi Ramakrishnan J, Please connect to the below link. https://fastsupport.gotoassist.com/727514028, Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/198883324, Any updates on this ticket?, Hi Ramakrishnan J, Requesting you to connect the below link. https://fastsupport.gotoassist.com/138724056, Hi Ramakrishnan J, Please connect to the below link. https://fastsupport.gotoassist.com/524505111, Hi Ramakrishnan J, As discussed over the call, We have checked and corrected the reported concern. Please check the employee self-appraisal form and confirm. |
Bank Details need to remove | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Please remove below bank account details.
EMPLOYEE_STAFFID ACCOUNT_HOLDER_NAME NAME_AS_PER_BANK BANK_NAME
EMPLOYEE_BANK_ACCOUNT_NO COMPANY_NAME ACCOUNT_TYPE IS_SALARY_ACCOUNT IFS_NO
EMP_MODIFIEDON
94600 Krushant Umeshbhai Shah Krushant Umeshbhai Shah HDFC
BANK 50100200026110 Religare Broking Limited Salary Account N HDFC0009098
17-Sep-20
94839 Vandana Vandana Axis Bank 920010016559804 Religare
Broking Limited Salary Account Y UTIB0003204 2-Mar-21
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| bank details clean up | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the banks details of the reported employees has been cleaned up through the database, please check the same from your end and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1989180 | Dear Team,
Please look into the below screenshot, we are unable to upload offer as vacancy code is not reflecting, Help to update the vacancy code on the application as per the below requirements.
Location : Amritsar
Branch Code : D71
Designation Senior Relationship Manager : L7
Department : Direct Channel
Sub Department : Direct Channel Sales
A per the Heptagon info, they are not getting any response from iHRIS. Kindly check any issues in vacancy code API..
[cid:image002.png@01D74DA0.DD9B2F40]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| some changes done by Exide IT team and we have not done any changes from our end | Customization | Configuration | null | Application Management | null | null | null | Closed | Dear Shishira, As discussed over the call yesterday, we have shared the zoom session with Sandeep. We will analyze the same and update you at the earliest. Thanks and Regards, Dhivya . V, Dear Shishira, As discussed request you to share the logs to proceed further on analysis. Thanks and Regards, Dhivya . V, Dear Dhivya,
PFA.
Please check
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Shishira, As discussed the employee code 91577 got created successfully today morning by 10:13 AM. The issue reported was Vacancy code was not getting reflected, however we were able to view the employee got created for whom API logs was also shared. Please verify for 1 more case and let us know. Thanks and Regards, Dhivya . V, Thanks for writing!! I am on leave today. For any production issues please raise a ticket in Co-desk.
, Dear Dhivya,
PFA.
Please find the below screenshot. Vacancy code is still not reflecting.
[cid:image002.jpg@01D74E37.86150010]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Dhivya,
Heptagon team not receiving a response for the vacancy code already existing. I tried for the below combination but not receiving the vacancy code response, only "[ ]" coming as the response. Please check.
Grade: M1
Department: Information Technology
Sub-department: Enterprise Application Bussiness Analysis
Designation: DM - Enterprise Application Bussiness Analysis
,
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Shishira, Request you to please share the logs as discussed to verify the combination of the parameters with the vacancy. Thanks and Regards, Dhivya . V, Dear Dhivya,
Please find the API and General logs.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Shishira, Post changes done by your IT team, the query has been resolved. Thanks and Regards, Dhivya . V |
to be confirmed | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Moosa,
Please confirm this employee.
Please note - we have extended his confirmation for 2 months and now need
to confirm from the back end. If any confirmation form is initiated for his
pls clean so that i must not trigger.
Employee_ID FullName Confirmation_Date
94631 Praveen Kumar Srivastava 20-May-21
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| confirmation details update | Product | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the confirmation status and confirmation date has been updated as 'C' and '20 May 2021' for Emp: 94631 through the database. Please check and share us your feedback. Thanks & Regards, Mohamed Moosa A, Seems confirmation form is initiated at employee end . pls clean up so that
form should not trigger again.
[image: image.png]
On Fri, May 21, 2021 at 10:15 AM Mohamed Moosa A <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Jatinder Kumar Sharma,
>
> As per your request, the confirmation status and confirmation date has
> been updated as 'C' and '20 May 2021' for Emp: 94631 through the
> database. Please check and share us your feedback.
>
>
>
> *Thanks & Regards,*
> *Mohamed Moosa A*
>
> On Thu, 20 May at 5:43 PM , Jatinder Kumar Sharma <
> sharma.jatinder@religare.com> wrote:
> [CAUTION: This email originated from outside of the organization, DO NOT
> CLICK links or attachments unless you recognize the sender and know the
> content is safe.]
> Hi Moosa,
>
> Please confirm this employee.
> Please note - we have extended his confirmation for 2 months and now need
> to confirm from the back end. If any confirmation form is initiated for his
> pls clean so that i must not trigger.
> Employee_ID FullName Confirmation_Date
> 94631 Praveen Kumar Srivastava 20-May-21
>
> --
> Thanks & Regards,
>
> *Jatinder Kumar Sharma*
> *Deputy Manager - Human Resources*
> Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
> Noida-201301
> *T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
> Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
> Teamwork
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 13651:1025874
>
--
Thanks & Regards,
*Jatinder Kumar Sharma*
*Deputy Manager - Human Resources*
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125,
Noida-201301
*T*: +91 0120 6792619 | *M*:70094-81180. | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence |
Teamwork
, Hi Jatinder Kumar Sharma, The confirmation appraisal form of the 94631 has been cleaned up through the database, please check and share us your feedback. Thanks & Regards, Mohamed Moosa A |
1 day LOP was deducted from my salary in the month of April 2021., for Sunday 18th April. Please do the needful to reverse this LOP as it seems to be a technical error to deduct Loss of Pay for Sunday | 1 day LOP was deducted from my salary in the month of April 2021., for Sunday 18th April. Please do the needful to reverse this LOP as it seems to be a technical error to deduct Loss of Pay for Sunday My employee code is 10972
Screenshot is attached Incident INES00384349 MUNNI SANKAR 8589965533 | provided the clarification about the LOP reversal | Product | Clarification | null | Absence, Time and Attendance | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We will check the reported case and update the status to you., Hi Preethi, Please update on this., Hi Rohit Ritolia, The reported LOP deducted on 18th April is a product issue. We have resolved the same to avoid these scenarios in the future. For the 18-apr-2021 LOP reversal, your Leave cancellation transaction was approved on 20-may-2021 at 11:19 am which was greater than the current month attendance and payroll cut-off date (19-may-2021). Due to that, the LOP reversal will be considered in the next Payroll month as an arrear. The same has been informed to your Payroll team over the call., Hi Rohit Ritolia, The reported LOP deducted on 18th April is a product issue. We have resolved the same to avoid these scenarios in the future. For the 18-apr-2021 LOP reversal, your Leave cancellation transaction was approved on 20-may-2021 at 11:19 am which was greater than the current month attendance and payroll cut-off date (19-may-2021). Due to that, the LOP reversal will be considered in the next Payroll month as an arrear. The same has been informed to your Payroll team Jerin over the call. |
RE: EMPLOYEE CREATIONS | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Arun,
Please advice on the below query asap.
Regards,
Amit Sangha
[cid:image416b71.PNG@ece4f40e.4581e320]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image65c3e6.PNG@a0787569.40a51029]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:imageb7e105.JPG@41c2289e.449739e7]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
From: Noemi Agumboy [mailto:Noemi.Agumboy@tawazon.ae]
Sent: Thursday, May 20, 2021 3:58 PM
To: Amit Sangha
Cc: Elton Dasilva; Mona-Liza P. Villadelgado; Bhavana Dalal
Subject: EMPLOYEE CREATIONS
Hi Amit, the new link for employee creation has no details for JV, OT and Air ticket eligibility.
I tried to use also old link these details are now not populated in the dropdown list. ☹☹
[cid:image001.jpg@01D74D91.D1AECED0]
Regards,
[cid:image001.png@01D52AA7.6088F0F0]
TAWAZON CHEMICAL COMPANY LLC
Ghobash Group Operating Companies
[cid:image002.png@01D52AA7.6088F0F0]
www.tawazon.com
NOEMI CANLAS AGUMBOY
SR HR OFFICER
T: +971 4 3368230/ F: +971 4 3367357
PO Box: 52161, Al Khaleej Bldg., Al Karama,Dubai,U.A.E
[cid:image001.jpg@01D67A06.23F85CC0]<http://www.tawazon.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Position to be mapped with miscellaneous fields. | Product | Configuration | null | Manage Employees | null | null | null | Closed | Dear Amit,
The details like OT, JV and Air ticket are now populating in both MAX and Old version. Please let me know if any further support required.
Max
[cid:image001.jpg@01D74DAF.5B1F9150]
Old Version
[cid:image002.jpg@01D74DAF.5B1F9150]
Regards,
Arun.V – Assistant Manager
M:+919841614552
W: www.myadrenalin.com<http://www.myadrenalin.com/>
CSP : https://csp.myadrenalin.com/newcsp
[cid:image001.jpg@01D5F879.B99F6520]
|
FW: Emp.i.d 0109 | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi
Pls clear this block from the backend.
Thanks
Sonali
From: Badavath Jhansi <Badavath.Jhansi@artfertilityclinics.com>
Sent: 20 May 2021 17:32
To: Sonali Srivastava <Sonali.Srivastava@artfertilityclinics.com>
Subject: Emp.i.d 0109
Dear mam
Please find attachment my adrenaline max was not open, it's showing account blocked
Please clear the issue mam.
Thanks and regards
B Jhansi.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Blockage removed | Product | Data Correction | null | null | null | null | null | Resolved | null |
List of BPI Segments and Groups | Hi Support Team, As discussed with Sakthi today, May 20, 2021, requesting for setup in UAT environment first for Self Appraisal enhancement's testing. Please see attached list. | Need for data's | Product | Service Request | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Lilibeth P. Nayve, We will check with Sakthi regarding this enhancement and will update you on the same., Hi Lilibeth P. Nayve, As per checking, we need "MASTER1_CODE, MASTER1_NAME, MASTER1_DESC" these data's. Kindly share the 'CODE and DESC ' for each of the segment and group list's provided, the code should be 10digit data and the description can be given as per necessary. Kindly share the data, so that we can insert into the necessary form., Hi Anish, Please see attached. Thanks, Beth, Hi Lilibeth P. Nayve, As mentioned, we have inserted the given values via back-end in UAT server. Kindly check and confirm the same from front end and revert us with the feedback. Also regarding the 3rd sheet 'SEGMENT - GROUP LINK' we are unable to link the master1 and master2 data's, as per functionality it can be captured only separately., Hi Anish, where can we check this? Thanks., Hi Lilibeth P. Nayve, You can refer the data in 'Master Name 1' Form and 'Master Name 2' Form, Master Name 1 for Segment and Master Name 2 for Group. Also to tag for the employee's you can use 'Employee Transfer' upload and the uploaded data can be viewed in Goal Setting and Self Appraisal Form, which has been customized. , Hi Anish, KIndly change the name of the Master Name 1 to Segment Master, Master Name 2 to Group Master, and Master Name 3 to Institution Master for easier reference. Thanks, Beth, Hi Lilibeth P. Nayve, As mentioned, we have updated the necessary form name of the Master Name 1,2,3 to Segment, Group, Institution Master respectively. Kindly check and confirm the same from your end., Hi Anish, Confirming that this is resolved. Thanks, Beth |
Upload increment letters - coming Saturday and sunday | Hi,
Need to upload letters in the system on Saturday and Sunday.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
[http://godrejcp.net/icons/<!DOCTYPE%20HTML%20PUBLIC]
[http://godrejcp.net/icons/New%20signaure%20for%20ALL%20GAVL.jpg]
">
________________________________
***************************************************************
DISCLAIMER: The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised. If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful. please immediately contact the sender if you have received this message in error.
GODREJ GROUP OF COMPANIES
***************************************************************
| Service request | Product | Service Request | null | Performance Appraisal | null | null | null | Closed | Hi Gyanamayee, Request you to please provide an exact time on Saturday & Sunday to plan ourselves accordingly. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Hi,
I will call whenever will receive documents from HR. I will be getting in a bunch. So accordingly we can plan to connect. Request your availability to upload files in the system.
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai – 400079 I India I
, Hi Gyanamayee, As requested, we have uploaded the letters of 195 employees which were placed in the server desktop. Regards, Gowtham. N Product Support Adrenalin eSystems Limited Email: gowtham.n@myadrenalin.com | Mobile : 9047106688 / 8072250167 , Pls close this ticket
Gyanamayee Swain
HR IT Consultant
[Description: Description: Description: cid:image001.gif@01CBE49D.E61E87B0]
Godrej Tyson Foods Limited
Godrej One,3rd Floor,
Pirojshanagar I Eastern Express Highway I
Vikhroli (E) I Mumbai - 400079 I India I
|
Employee Not Able to update their Existing Family Member Details | Dear Concern, Kindly not employees can not edit their Existing Family Member Details. An Error occurs while trying to edit Family Member Details. kindly look into this matter. Thanks You. | Config | Product | Data Correction | null | Self Declarations | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Parth Patel, Please connect on below Link to check and assist on why the system is not allowing edit the Family details. https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09 Regards Wasim, Dear Mr. Mohammed,
Zoom Application is not accessible in our office.
Please connect through Anydesk or any other option.
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
Behind Keshav Baug Party Plot,
Off 132 Feet Ring Road,Vastrapur,
Ahmedabad-380015, Gujarat, INDIA.
*T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
*F: *+91 79 27480999
*Website* <http://www.ratnamani.com/> | *Map*
<https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
On Thu, May 20, 2021 at 5:22 PM Mohammed Wasim Khan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Parth Patel,
>
> Please connect on below Link to check and assist on why the system is not
> allowing edit the Family details.
>
> https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09
>
> Regards
> Wasim
>
>
>
>
>
> On Thu, 20 May at 5:13 PM , Parth Patel <parth.patel@ratnamani.com>
> wrote:
> Dear Concern,
>
> Kindly not employees can not edit their Existing Family Member Details.
>
> An Error occurs while trying to edit Family Member Details.
>
> kindly look into this matter.
>
> Thanks You.
>
>
> 13645:1025874
>
--
*Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/>
**
_*IMPORTANT NOTICE :*_
*Please note that we had NEVER changed our Bank
Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS &
TUBES LTD.”* only and hence, please take extra precautions while making
payment through RTGS / NEFT or any other internet form. *
*If you receive
any eMail regarding change in BANK DETAILS, please confirm and cross check
over telephone with our concern person involved.*
, Hi Parth Patel, With reference to our discussion,please be informed,this has been identified as a issue and we need product Team assistanceto rectfiy the same ,we will reconnect tomorrow and proceed further. Regards Wasim, Dear Mr. Mohammed,
With reference to trailing mail please call me prior to sending the
connection link.
Thanks & Regards,
Parth Patel
Officer-Human Resource
* Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
Behind Keshav Baug Party Plot,
Off 132 Feet Ring Road,Vastrapur,
Ahmedabad-380015, Gujarat, INDIA.
*T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
*F: *+91 79 27480999
*Website* <http://www.ratnamani.com/> | *Map*
<https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
On Thu, May 20, 2021 at 6:56 PM Mohammed Wasim Khan <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Parth Patel,
>
> With reference to our discussion,please be informed,this has been
> identified as a issue and we need product Team assistanceto rectfiy the
> same ,we will reconnect tomorrow and proceed further.
> Regards
> Wasim
>
>
>
>
> On Thu, 20 May at 5:26 PM , Parth Patel <parth.patel@ratnamani.com>
> wrote:
> Dear Mr. Mohammed,
>
> Zoom Application is not accessible in our office.
>
> Please connect through Anydesk or any other option.
>
>
> Thanks & Regards,
> Parth Patel
> Officer-Human Resource
>
>
>
> * Prosperity through Performance* "The First", 'B' Wing, 9th Floor,
> Behind Keshav Baug Party Plot,
> Off 132 Feet Ring Road,Vastrapur,
> Ahmedabad-380015, Gujarat, INDIA.
> *T :* +91 79 29601200 /1 / 2 *Ext.*: 1404
> *F: *+91 79 27480999
> *Website* <http://www.ratnamani.com/> | *Map*
> <https://goo.gl/maps/UWfK5nJgu142> | *e-Mail* <parth.patel@Ratnamani.Com>
>
>
> On Thu, May 20, 2021 at 5:22 PM Mohammed Wasim Khan <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
>
>> Hi Parth Patel,
>>
>> Please connect on below Link to check and assist on why the system is not
>> allowing edit the Family details.
>>
>> https://us02web.zoom.us/j/82377253385?pwd=YUlEUkd4VTFZb1lFUlVVNHRwZjlDQT09
>>
>> Regards
>> Wasim
>>
>>
>>
>>
>>
>> On Thu, 20 May at 5:13 PM , Parth Patel <parth.patel@ratnamani.com>
>> wrote:
>> Dear Concern,
>>
>> Kindly not employees can not edit their Existing Family Member Details.
>>
>> An Error occurs while trying to edit Family Member Details.
>>
>> kindly look into this matter.
>>
>> Thanks You.
>>
>>
>>
>
> *Visit our Website : www.ratnamani.com <http://www.ratnamani.com/>*
> *IMPORTANT NOTICE :*
> *Please note that we had NEVER changed our Bank Details. The Bank Account
> Name remains unchanged as “RATNAMANI METALS & TUBES LTD.” only and hence,
> please take extra precautions while making payment through RTGS / NEFT or
> any other internet form. *
> *If you receive any eMail regarding change in BANK DETAILS, please confirm
> and cross check over telephone with our concern person involved.*
>
> 13645:1025874
>
--
*Visit our Website : *www.ratnamani.com <http://www.ratnamani.com/>
**
_*IMPORTANT NOTICE :*_
*Please note that we had NEVER changed our Bank
Details. The Bank Account Name remains unchanged as *“RATNAMANI METALS &
TUBES LTD.”* only and hence, please take extra precautions while making
payment through RTGS / NEFT or any other internet form. *
*If you receive
any eMail regarding change in BANK DETAILS, please confirm and cross check
over telephone with our concern person involved.*
, Hi Parth Patel, With reference to our discussion, we have moved the below query to our Internal team for a fix on the reported issue, once we receive the details we will update the status. Regards Wasim, FILE , Dear Mr. Wasim, Greeting..!! Kindly update the status of ticket raised for "Family Details Change"., Hi Parth Patel, With reference to our discussion we have now provided a workaround solution to update the family details of employees,,we are checking with our Internal Team on permanent fix,we shall update accordingly. Regards Wasim |
"Family Details” Form Report required in iReporter | Dear Team, Need assistance. We require below :- 1> "Family Details” Form Report required in
iReporter 2> Report in Excel Format
should contain details of all uploaded Family members for all
Employee. Please confirm on the above on priority. Regards, Kavita Kamath 9820044981 | New Ireport Created | Product | Configuration | null | Personal Data | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.90 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Kavita Gaurav Kamath, Please be informed,we have now created a Ireport in the name 'Employee Family Details',please check the same and confirm us. Regards Wasim |
Please provide data upload option for 2 employees for "Performance Alignment" related activities | Please provide data upload option for below mentioned 2 employees for "Performance Alignment" related activities.
1. Nithin Dominic (50984)
2. Shibu R (53301) INES00384254 VARSHA LEYA MATHEW 9072604064 | provided the clarification | Product | Clarification | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rohit Ritolia, We have taken the session for the point and guided Varsha to remove the unwanted Hrfoundation related groups access and suggested adding the reported 2 employees in the Data upload admin group(Hrfoundation module group). Post mapping, the performance alignment-related data upload reflected for the reported 2 employees. Attaching the list of HRfoundation admin group employees list. The current Hrfoundation module admin license count is 17, But the existing count is already 17. If you like to add any other employee, you need to purchase an additional admin license count or you can delete the already existing employee details from the below codes to proceed further. The same has been explained to Varsha over the session. Hence we are updating the ticket status as 'Resolved'. STAFF_ID 00001 10667 50250 50268 50876 50984 51166 51602 51923 53301 53304 5886 6640 7825 811 9422 LBS12328 |
Advance deductions | Dear Madam, Below Staff CGT Advance updated in Spark clearance but not showing in F&F data. Pls find attached screen shot for your reference. Pls check & confirm. EM ID: 67629 Regards, Sowmya | Details has been updated after pay process | Product | Clarification | null | Salary | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; WOW64; Trident/7.0; .NET4.0C; .NET4.0E; Tablet PC 2.0; HCTE; .NET CLR 2.0.50727; .NET CLR 3.0.30729; .NET CLR 3.5.30729; Zoom 3.6.0; rv:11.0) like Gecko
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Madam please find the attachment., Hi Sowmya, We will check and update the status for the below reported concern. Regards, Srujana.M, Hi Sowmya, We have checked, reported employee details have been updated on 30 Apr 2021. Hence amounts are not reflecting. If you need we will re-open the settlement and do the process. Please check and revert for any further clarifications. Regards, Srujana.M |
Full & Final |
Dear Team,
As per new termination cases , EL and CL enachment formula changed as different forms of full and final .
Request to Create new Field EL Encashment Manual and CL Enashment Manual , where I will able to updated manually.
Also create new field Special Bonus Pay .
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
| We have provided all clarification over the webex session | Product | Clarification | null | Salary | null | null | null | Closed | Dear Dhanashree
In Leave Configuration we have an option to consider this leave type EL & CL for Leave encashment calculation.
Based on the Leave balance system calculate the leave encashment.
We will create the Special Bonus pay component using the component form.
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
, Dear Dhanashree
As discussed there is a separate component already created in the system which is Encashment for CL and EL.
Please enter the days in "Encash_CL" and "Encash_EL" based on that system will calculate the values.
For Leave Encashment Exemption is a UserEntry component hence you have to enter the values in the Tax Declaration form and do the settlement process.
We have sorted out all your clarification through the Webex Session.
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
, Dear Prakash,
Thanks for help , I am able to close 20 cases of Full and final settlement except 2 cases.
For them Mar-21 salary processed and tax also deducted on same month since pertaing to F.Y. 20-21, but in Apr-21 settlement Mar-21 now shown under presettlement for closing settlement entry.
Request to revert the same.
Thanks & Regards,
Dhanashree Sawant.
F& A Dept
[Description: GSLogo]
Kanjurmarg(E),Mumbai,India
*: +022 4138 5000 | Ext :5232
* IP Phone : 37119
, Dear Dhanashree
As discussed please upload the "Processed Data History" for those 2 employees
Prakash. K.
Product Support Team.
[cid:image001.jpg@01D5F879.B99F6520]
Adrenalin eSystems Limited | An Intellect Group Company|
W: www.myadrenalin.com<http://www.myadrenalin.com/>
P: 044 - 39882345 Extn : 7424
|
Forms pending for approval-16697 | Dear Preethi, As discussed earlier, please help me resolve the forms pending for approval issue. Ecode : 16697 | provided the solution | Product | Data Correction | null | Performance Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Raveena Ramakrishnan, We will check the reported forms pending cases and update the status to you., Hi Raveena Ramakrishnan, We have received the connection now, we are working on the reported point and update the status to you., Hi Raveena Ramakrishnan, During the check, we found that two self appraisal records entries inserted in the backend, and one of the records was pending with the approver and another was already approved by the same approver on 2021-04-24 11:05:22.607. So, we have cleared the pending entry from our end to avoid the reminder emails. Request you to check and confirm this from your end. |
Error on Employee Movement | Dear Team, We are getting the error message while initiating transfer for this employee. Screenshot shared over mail. Please help on priority. Regards, Chaitali | error was not getting displayed | Product | Configuration | null | Employee Information | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/69.0.3497.100 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Rinoy Sebastin, As showcased over the session, the error is not getting displayed now. Please verify and let us know your feedback. Thanks and Regards, Dhivya . V |
Goal Setting not enabled | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Saravanan,
Please enable goal setting for the following staff asap:
5518 ^ Vaibhav Muthoju
Regards,
Amit Sangha
[cid:image075e18.PNG@4b2f4feb.458064e2]<http://www.abaninvestment.com>
ABAN INVESTMENT
Ghobash Group Operating Companies
[cid:image1642c5.PNG@8e72717a.49990cd1]<https://www.linkedin.com/company/aban-investment>
WWW.ABANINVESTMENT.COM
AMIT SANGHA
Group HR Operations Manager
M:+971 50 6538636 | T: +971 4 5961800 | Ext: 5002
PO Box:2929, Makeen Building, Airport Road, Dubai, UAE
[cid:image4911db.JPG@546a01b0.4ca5ab57]<http://www.abaninvestment.com>
This e-mail is private and confidential. If received in error, please delete immediately. Sender does not accept any legal responsibility for the contents of this e-mail and/or its attachments.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| goal enabled | Product | Service Request | null | Performance Management | null | null | null | Closed | ?Hi Amit,
We have enabled the goal setting for the below employee. Kindly check and confirm.
Best Regards,
Saravanan.SM
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: Saravanan.mani@myadrenalin.com<mailto:Saravanan.mani@myadrenalin.com> | L: 044-30247411.
"I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me. My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
________________________________
|
Fw: Bank Details IND Actioned by You Moved to Failed Transaction | [CAUTION: This email originated from outside of the organization, DO NOT CLICK links or attachments unless you recognize the sender and know the content is safe.]
Hi Team,
Please check on the below issue.
Thanks
Rishi Ranka
________________________________
From: Saranya Gireesh <saranya.gireesh@groupm.com>
Sent: 20 May 2021 15:36
To: Rishi Ranka <rishi.ranka@groupm.com>
Subject: FW: Bank Details IND Actioned by You Moved to Failed Transaction
FYI
From: Mconnect India <mconnect@groupm.com>
Sent: 19 May 2021 19:59
To: Saranya Gireesh <saranya.gireesh@groupm.com>
Subject: Bank Details IND Actioned by You Moved to Failed Transaction
Importance: High
Bank Details IND Actioned by You on 19-May-2021 19:58 has moved to Failed Transaction
Form Name : Bank Details IND
Raised For : COR6393 - Neha Agarwal
Error Message : REC_NOT_FOUND_R: NO RECORD EXIST FOR THE GIVEN EMPLOYEE FOR REJECTION
Request you to navigate to form 'Failed Transaction' and reprocess the same,In case the error is still not resolved request you to reach HR Team
Mconnect
Privileged/Confidential Information may be contained in this message. If you are
not the addressee indicated in this message (or responsible for delivery of the
message to such person), you may not copy or deliver this message to anyone. In
such case, you should destroy this message and kindly notify the sender by reply
email. Please advise immediately if you or your employer does not consent to email
for messages of this kind. Opinions, conclusions and other information in this
message that do not relate to the official business of Group M Worldwide LLC and/or
other members of the GroupM group of companies shall be understood as neither given
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For more information on our business ethical standards and Corporate Responsibility
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This message (including any attachments) is intended only for
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Double submit issue | Product | Data Correction | null | Self Declarations | null | null | null | Closed | Hi Rishi Ranka, With reference to our discussion,we have now removed the Bank details submitted by the employee as it was submitted twice due to double click scenario,request the emloyee to resubmit the details again. Regards Wasim |
1987873 | Dear Team,
We are getting error at the time of offer releasing for below the mentioned candidate. Below error received from iHRIS.
Please find the request and response from Heptagon
Raveendra Shanbhogue
9886420243
[cid:image002.png@01D74D87.B65D4AD0]
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
| due to special characters | Customization | Configuration | null | Application Management | null | null | null | Closed | Dear Shishira, As per the discussion over the call, we will connect by tomorrow morning and work on the concerns raised on Heptagon integration with reference to Vacancies combination and error message Pop up. Thanks and Regards, Dhivya . V, Dear Team,
Kindly update..
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Shishira, Currently we are working on the concern raised on "Vacancy code not getting populated in the Heptagon". Post working on the same, we will update on the below concern raised on Error during Letter Generation. Thanks and Regards, Dhivya . V, Dear Jisha,
As discussed, please find the details.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Bala
Since both Dhivya and Jay are on leave ,can this be taken up by anyone else in the team.
Warm Regards
Jisha
, Dear Alex,
A discussed, kindly share the update. Issue already escalated. Kindly suggest resolution ASAP.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Hi Alex,
As discussed this morning were you able to discuss with Saravanan for an alternative? I was expecting an update on this as we need to close this issue by noon.
Regards,
Manana Rao
Phone: +91 9606175671
, + Alex (email address was wrong)
Regards,
Manana Rao
Phone: +91 9606175671
, Dear Manana,
Correct mail id.
As discussed with Alex, he received all mails. Right now, he will share the session link.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Hi Team,
Please join the below link to check the issue ,
https://us02web.zoom.us/j/83383163728?pwd=eU5CMzJsY3ZLb2hESkozT01qL001Zz09
Thanks & Regards,
Alexander Chandran,
Product Support
mailto:alexander.c@myadrenalin.com| M: +91.9952682168 | D: +91.44. 3024 7425
[cid:image001.jpg@01D5F879.B99F6520]
[newlogo]
www.myadrenalin.com<http://www.myadrenalin.com/>
,
Looping Manana
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear Team,
Kindly share the WebEx session to the adrenalin team to check offer letter release issue.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Dear all,
Kindly join the session.
https://exidelifeapp.webex.com/exidelifeapp/e.php?MTID=m9373e578493b595eac5b9dbfc370d4d4
Regards,
Pandya rajan
T +91 80 67996000 Ext: 5176,
M +91 9740505083.
, Hi All,
We have joined session.
Best Regards,
Avinash T
M +91 9945051075
E db.support@exidelife.in<mailto:db.support@exidelife.in>
, Dear Alex,
PFA.
Thanks and Regards,
Shishira Shetty
L2 Support , IT
[cid:image005.png@01D4A394.C7956110]
Exide Life Insurance Company Limited
T +91 80 679 96000 EXT 5233
E shishira.C101498@exidelife.in<mailto:.C101498@exidelife.in>
W exidelife.in
, Hi Alex, Natraj,
Thank you very much for the support in helping resolving this issue.
I understand the clause had more characters than defined. Please check and let me know what is the number of characters allowed so we can add a validation in Heptagon app as well.
Regards,
Manana Rao
Phone: +91 9606175671
, Dear Manana,
Maximum 600 Character is allowed for the clause. But the issue was due to the ‘ “ ‘ which was at the end of the clause. Please let us know for any clarifications.
Clause:
"Relocation Benefits as per policy. Movers & Packer Charges, Relocation Allowance & Brokerage Charges have a lock in period of 18 months from Joining Date. The payment made will be recovered in full (Gross) in case you resign or serve notice prior to the completion of 18 months from Joining Date.""
Thanks & Regards,
Alexander Chandran,
Product Support
mailto:alexander.c@myadrenalin.com| M: +91.9952682168 | D: +91.44. 3024 7425
[cid:image001.jpg@01D5F879.B99F6520]
[newlogo]
www.myadrenalin.com<http://www.myadrenalin.com/>
, Hi Alex,
Thanks, in this case could you also help me check which special characters are allowed or not. Whichever is easier. We will add the same validation in Heptagon avoiding such issues in future.
Regards,
Manana Rao
Phone: +91 9606175671
|
Vikash Kumar (P1278) not able to complete his exit interview | Vikash Kumar (P1278) not able to complete his exit interview, screenshot is attached Please check and help the same | waiting for simulation of issue | Product | Configuration | null | Separation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/90.0.4430.212 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/, Hi Pratap Singh, Sure, we are working on PMS queries, please provide us few minutes we will analyze the concern raised on Exit interview and share the updates with you. Thanks and Regards, Dhivya . V, Hi Pratap Singh, As discussed over the call, we were unable to retrieve the logs, hence request your help on simulating the same to analyze and address the concern on Exit interview Thanks and Regards, Dhivya . V, Hi Pratap Singh, As mentioned in the previous update, request you to please check with the respective user and help us on simulating the same to analyze and address the concern on Exit interview. Please check and let us know, currently we are updating the status of the ticket, once you receive the response please update/open the ticket. Thanks and Regards, Dhivya . V |
HRBP Admin Access | Dear Team, Need support for HRBP and HRBP Admin access for below. INCHR4179 INCHR2655 INCHR3906 | role player access | Product | Configuration | null | Application Access Management | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 Edg/89.0.774.77
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Durgadevi R, Please join the below session link. https://fastsupport.gotoassist.com/654268758 Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com, Hi Durgadevi R, We have taken the session and guided your for adding the employees in role and the same has been done from your end. Thanks and regards Rumana Nasreen Akbar Ali Adrenalin eSystems Limited 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park | Siruseri | Chennai – 600130 Phone:044-30247429 Email: Rumana.n@myadrenalin.com |
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