subject stringlengths 2 200 ⌀ | description_text stringlengths 4 66.6k ⌀ | cf_root_cause_analysis_rca stringlengths 2 850 ⌀ | cf_product_type stringclasses 3 values | cf_rca_type stringclasses 5 values | cf_module_name stringclasses 19 values | cf_sub_modules stringclasses 79 values | cf_modules float64 | cf_known_issue float64 | cf_fix_type float64 | status_name stringclasses 2 values | notes stringlengths 23 32.1k ⌀ |
|---|---|---|---|---|---|---|---|---|---|---|---|
Testing Ticket creation | Testing tickets | data correction | null | Data Correction | null | null | null | null | null | Closed | created_by: 2043019935742
time: 2020-07-29 13:48:32 UTC, Hi Priyadharshini K, Being processed, okay noted. changing the priority to high , ?ok
________________________________
, ?Email reply works
________________________________
, Hi Priyadharshini K,, Still problem persist, Hi Priyadharshini K, Raise new ticket, reopening the same, Please take a look at ticket #10236 raised by Priyadharshini K (priyadharshini.k@myadrenalin.com)., Click the link below to start your Zoom session https://us02web.zoom.us/j/81763644628?pwd=cTdZcjhOQkFMWHZLRllYeXd0bTMyUT09 Regards Priyadharshini K, Hi Priyadharshini K, auto signature added Regards, Venkateshwaran Chandrasekaran Adrenalin Support Team, Hi Priyadharshini K, We would like to inform that, there is no sufficient data to proceed further. Please provide the necessary inputs. Regards, Venkateshwaran Chandrasekaran Adrenalin Support Team Venkateshwaran ChandrasekaranVenkateshwaran Chandrasekaran, auto signature added? works
________________________________
|
Not able to de-activate employee having future attendance entries | We are facing lot of similar issues while de-activating any employee having future attendance records or having pending regularization entries. We need to reject those approved entries and de-activate the employees; Sample Employee 25006 | validation available in product | null | Service Request | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.89 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, As per the discussion with HDFC, we understood that the alert message is getting displayed with reference to the AR Approved records, that are regularized for the Attendance dates post relieving date. We have already incorporated a scenario with regard to Pending AR and leave in our Deactivation form and upload. WE will discuss this tomorrow and take this further post connectivity., Hi Vicky Shah, Request you to please join the below link : https://us02web.zoom.us/j/83041706466?pwd=TFJWRVN6dnFTU21QcEpKUzdMZkh0Zz09 The same link has been shared over the mail also., Hi Vicky Shah, Post analysis, we understood that the a validation has been added in the Product custom Validation procedure such that if future attendance records are there, the deactivation cannot be done. Based on requisition, currently we have done the needful, however we will have a check with the internal team regard to the impacts and update you in case of any issues. |
SSRS Reports not working after new Reporting Services installed | Dear Team, We are getting error in SSRS reports since our old Report Services installation had some problem due to which we had to install SQL REporting Services application again. We are getting the attached error message after running the report now. | rdl's reuploaded again | null | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Vicky Shah, Please provide us few minutes, we will share the connectivity and resolve the query raised on SSRS. Regards, Adrenalin Support , Hi Vicky Shah, Post creating a new DS and re-uploading the RDL's the report was getting generated. Regards, Adrenalin Support Adrenalin Support Team |
Goals Not Reflecting | Hi Dhivya, Can you check , Goals are not reflecting for ECN R12465 Have checked in Clean up cases as well. Unable to trace out. Please check and assist accordingly. Regards, Chaitali | clean up has been done based on requisition | null | Configuration | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10246, Hi Rinoy Sebastin, Please find the above mentioned employee in the attached excel. As communicated earlier over the call, we have done clean up cases through Calls, Mails, CSP tickets on individual and bulk basis and hence unable to find the exact date/timings when we have done. If you need to initiate the process for this case, kindly execute the query shared by us. If it is not getting initiated please verify the employee id in Review Details. Please check and let us know in case of any queries. Regards, Adrenalin Support |
Rollback Self Appraisal to employee. | Hi Dhivya, Kindly check , if below ECN's, Appraisal can be rolled back to employee. Request from David - CFD HR. ECN : R15825 and R14505 Note : Self-appraisal was
already approved by functional manager. Confirm once done. Regards, Chaitali | roll back to saved status query shared. | null | Service Request | null | Goal Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Please provide us few minutes, we will call and discuss with you and share the scripts (or) initiate the connectivity and resolve the same. Regards, Adrenalin Support , Hi Rinoy Sebastin, Request you to please execute the attached query, please verify the same and let us know in case of any queries. The Self Appraisal will be rolled back to Saved status post execution of the attached query. Regards, Adrenalin Support |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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Thank you.
| Internally need to co-ordinate with our IT team | null | Clarification | null | null | null | null | null | Closed | null |
Reg: Notice Period and PF | Dear Team,
For the associate given below Darshan ( Emp Id- 17G) notice period recovery
amount is not recovered and another associate Anil Kumar( Emp Id - 15M) Pf
and ESI amount is not recovered request you help.
--
*With Regards*
*Kolanjinathan P - Full and Final Settlement Team - HR-Payroll Team*
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This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
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Visit us at *https://www.intellectdesign.com*
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This message (including any attachments) is intended only for
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| LWD is wrongly updated and ESI,PF flag was wrongly updated . Post which we have rectified the same. | null | Data Correction | null | null | null | null | null | Closed | Hi P Kolanjinathan GHR, As discussed we have done the required changes and now you are able to process the settlement for the above mentioned employees and the same has been confirmed by you. Regards, Jayakrishnan.N Adrenalin Support Adrenalin Support Team |
two emails coming on outlook | Pls check.
[cid:image001.png@01D6853B.2A5F1F50]
[cid:image002.png@01D6853B.2A5F1F50]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
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This message (including any attachments) is intended only for
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| Aes_ReportMailService service is running in both app servers | null | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, We will check on the report code configuration for the 'Employee Dump' and update you the status once it is done.
Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, Post analyzing we have observed that the "Aes_ReportMailService" was running in both application servers, hence the mails are triggered twice. Now the Report mails are triggering only one mail, post stopping the 'Aes_ReportMailService ' service in the secondary server (192.168.216.53). The same has been confirmed from your end. Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444 |
Rehire Case | Hi Sandil,
As discussed, please check as new joiner if it is re-hired cases so most of the cases details are not coming at employee creation page.
It is happening in cases where name is mismatch in old employee details and current details.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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This message (including any attachments) is intended only for
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Thank you.
| clarification on the rehire cases | Customization | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will discuss with Mr.Sandil and update you the feasibility on the concern.
Thanks & Regards, Mohamed Moosa A Adrenalin Support 044-3024 7444, Hi Jatinder Kumar Sharma, For the reported query, post checking internally we have observed that, it is not feasible in the standard product functionality. If you still need the requirement, it can be taken as Change request, post checking the feasibility. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Support Desk, Hi Sandil,
Could you please check this issue and let us know on this.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what’s New in Religare Broking
Follow us on our Social Handles
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, This request is still open.
++Sandil.
, Dear Jatin,
This scenario is not handled by product team.
Hence this needs to be addressed as customization only.
Thanks
, Hi Jatinder Kumar Sharma, As discussed, for the rehire query, please check with product manager for further discussions on the same. Hence updating the ticket status as 'Resolved'. Regards, Mohamed Moosa A Adrenalin Support Desk |
Confirmation form not raised. | Dear Team, Below employees confirmatin not raised. select * from WFS_QUEUE_PROCESS_H_T where QPH_RAISED_FOR in ('C178716',
'C178725',
'C178726',
'C178878',
'C178880') and QPH_FORM_ID='confappraisal' | Form code was wrong,so re-initiated with customized form code | null | Data Correction | null | Confirmation Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.83 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, As discussed earlier, the confirmation form ID is taken wrong.please join the below link to check the same https://ramachandranj.my.webex.com/join/ramachandran.j Regards, Ramachandran J, Hi Venkatesh, As checked, the confirmation has been taken with wrong Form code and we have removed that. And we have re-initiated the confirmation for the above mentioned employees. please check and confirm Regards, Ramachandran J Adrenalin Support |
RE: Offer Req - Mohammed Rahman | Moosa,
Please assist Deepak .
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
From: Sandil K [mailto:Sandil.k@myadrenalin.com]
Sent: Thursday, September 17, 2020 3:31 PM
To: Deepak Kumar
Cc: Jatinder Kumar Sharma
Subject: RE: Offer Req - Mohammed Rahman
Dear Deepak,
Please raise in CSP as am in a call now.
Thanks
From: Deepak Kumar [mailto:kr.deepak@religare.com]<mailto:[mailto:kr.deepak@religare.com]>
Sent: Thursday, September 17, 2020 3:30 PM
To: Sandil K
Cc: Jatinder Kumar Sharma
Subject: FW: Offer Req - Mohammed Rahman
Dear Sandil,
After submitting the offer at make offer stage 4 times successfully still candidate is reflecting in offer management as "To be offered" instead of "offered".
Request you please check and resolve the issue and confirm.
[cid:image004.jpg@01D68D08.3565D810]
[cid:image005.jpg@01D68D08.3565D810]
Thanks & Regards,
Deepak Kumar
Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866332 | M: 9871097547 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
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From: Saini Mounica
Sent: 17 September 2020 13:58
To: Deepak Kumar; HR Operation Team
Cc: Ram Murthy Dusi; Nitin Dixit
Subject: Offer Req - Mohammed Rahman
Hi Deepak,
Pl find below details, Pl process offer.
**Mandatory Details For Offer Generation
Vacancy Code
DEALER - RETAIL BROKING.4224-117(1)<https://capitalmarketshris.religare.in/adrenalin/ERecruitment/MyVacc_DetailedView.aspx?param=Z5UHYks1%2b%2fw%2f0MwAd9Aa%2fpINykp32qJ%2bV7%2bPF0LEoLBW4I%2bTUppcmKeGFotml44tNXOqhvAe8ruRXEIypsX32YRargfh792g7z3dExwojY7tTCdJt1YGtNfGPXFWAlyDfFqYAAc4F%2f9v69UQKwkxqtszK6zkUJWLQDSD8g4fy3s%3d&statusval=NS>
Name of the candidate
Mohammed Rahman
Department Name
RSL/RCL - Client Dealing
CTC to be offered
3.30 Lakhs/P.A
Designation
Relationship Manager - Dealing
Grade
REL - Executive
Product
RBL - Equity Retail
Function
1500 - FSI - Dealer
Date Of Joining (Actual)
21/9/2020
Attendance Type* Normal /Biometric Shift Time
RBL Biometric Shift/ Desktop
Mode of recruitment
Employee referral
If Employee Referral, mention the employee's name
Sadhanala Srivalli Kumar (94338)
If Consultant, mention the number of CVs shared
Reporting Manager Name & Ecode
T. Rajasekhar Reddy (49918)
Normal/Re-Hire/Contract Renewal
Normal
Checklist for Documents uploaded in FTP (Y/N/NA)
Resume
Yes
RISE
Yes
CAF
Yes
Approval on Hiring
Yes
Approval if Exception case *
OPQ Stens **
OPQ Report **
Thanks & Regards,
Saini Mounica
Executive - Human Resources
Religare Broking Limited, 7-1-59, 2nd Floor,
Mandana Towers, Ameeerpet, Hyderabad - 500016.
M: 8074527263| http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
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This message (including any attachments) is intended only for the use of the individual or entity to which it is addressed and may contain information that is non-public, proprietary, privileged, confidential, and exempt from disclosure under applicable law or may constitute as attorney work product. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution, or copying of this communication is strictly prohibited. If you have received this communication in error, notify us immediately by telephone and (i) destroy this message if a facsimile or (ii) delete this message immediately if this is an electronic communication. Thank you.
This message (including any attachments) is intended only for
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| patch | null | Patch Deployment | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As communicated over the phone, we have deployed the patch (adl_2009_18638,adl_2009_18354) in your live environment, post that the make offer is working fine and the same has been confirmed from your end. Thanks & Regards, Mohamed Moosa A Adrenalin Help Desk |
Move ticket to Admin account | Pls move the attached tickets to ITAdmin queue.
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| Data Correction | null | Data Correction | null | Employee Information | null | null | null | Resolved | Hi Sargam Gupta, We will check the feasibility and move the attached tickets to ITAdmin queue. Regards, Iswarya.S, Hi Sargam Gupta, Tried to reach you over call, please revert as the ACTOR (Pending with) need to be updated as they are in different levels of approval and all that need to be moved to "ITADMIN". Please revert. Regards, Iswarya.S Adrenalin Support, All should be moved to only ‘ITADMIN’. Call me tmrw mrng again.
, Hi Sargam Gupta, As discussed over call, we will move the attached query id to the Approver - ITADMIN's queue. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed over call, we have moved the attached query id to the Approver - ITADMIN's queue. Please check and confirm. Regards, Iswarya.S Adrenalin Support Adrenalin Support Adrenalin Support |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/10/03 01:44 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | null | null | null | null | null | null | null | Closed | This ticket is closed and merged into ticket 10370 |
RE: Permanent Address | Pls update.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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From: Jatinder Kumar Sharma
Sent: Tuesday, October 06, 2020 9:53 AM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Cc: Sandil K <Sandil.k@myadrenalin.com> (Sandil.k@myadrenalin.com)
Subject: Permanent Address
Hi Moosa,
We had enabled the permanent address change for SuperHR fac users, however I am not able to do so pls check.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
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[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| patch | Product | Patch Deployment | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we have analyzed and deployed the patch(ADL_2009_18293) in the live environment, post that it is working fine now, the permanent address can be editable by the Super HRFac. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Reporting Mapping | Hi Concern, I want to tag some employees under Prafull Chandra Ray (12965) but Prafull Chandra Ray (12965) is not showing in Reassign Reportee. Please look into this matter. | provided the clarification | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.75 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, As per request, We understand Resign Reportee Prafull Chandra Ray (12965) is not showing, Hence we will check and confirm from our end, Further if any clarification please let me know. Regards, Adrenalin Help Desk, Hi Sandip Chanda, We have Analyzed the issue, "Prafull Chandra Ray" (12965) Record Resignation raised On 04th Oct 2020, The product Behavior Record Resignation Person not Reflect in Reassign Reporter Form, Further if any clarification please let me know. Regards, Adrenalin Support Desk |
Unable to update Bank Details | Dear Team, Unable to update Bank Details for this employee 90900242. Emp Id : 90900242 Employee Name : Anagha G Nair Bank Name : SBI Bank A/c No : 39711794804 DOJ : 23/10/2020 Regards Divya 7337556722 | It was struck in the queue and after deleting it they are able to update the bank details for the below mentioned employee. | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,as you are not available to provide connection now,we will take connection tomorrow and resolve the query. Regards, Adrenalin Support Desk, Hi DivyaSri, As discussed over the call,now you can add the bank details,kindly add it and let us know. Regards, Adrenalin Support Desk, Hi DivyaSri, As discussed over the call,you informed us and you are update the bank details for below mentioned employees after we made the changes.So we are changing the ticket status as 'Pending Customer". Regards, Adrenalin Support Desk |
Not able to view Leave request forms for C152826. | Dear Team. Please check now resolved. form pending with C152826, but in front end showing only 2. | Rejected requests have been removed from the approver's bucket | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, Please join the below link, https://ramachandranj.my.webex.com/join/ramachandran.j Regards, Ramachandran J , Hi Venkatesh, As checked, The requests which were pending is rejected due to auto debit for the same. So those requests have been removed from the approver's bucket. please check and confirm Regards, Ramachandran J Adrenalin Support |
Spot light - Section management | Hi Moosa,
Have uploaded this spot light twice, however still it's not reflecting at spot light section.
Please check.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Policy sync | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, The Spotlight has been synced through the app server, please check and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk , Not yet reflecting.
, Hi Jatinder Kumar Sharma, As discussed over the phone, the reported spotlight is working fine now and the same has been confirmed from your end. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: IHRIS ERROR | Dear Team,
As per the trail mail, please help in resolving the same.
Regards
Sandeep Thungaturthy
From: Pooja Yadav <pooja.yadav2@exidelife.in>
Sent: 27 October 2020 11:55
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Cc: Preetika Rohatgi <preetika.rohatgi@exidelife.in>
Subject: FW: IHRIS ERROR
Importance: High
Dear Sandeep,
Please look into the below mail, Attendance calendar on IHRIS of the below mentioned employee is not updated.
· Sundays is marked as Absent
· Weekly off calendar is not updated.
Employee Code : 59404
Employee Name : Kuldeep Srivastava
[Description: cid:0.1753820380.7231692105956880523.17568a23438__inline__img__src]
[Description: cid:1.1753820380.8039983302706413240.17568a23439__inline__img__src]
Pooja Yadav
HR Lead - Human Resource – North
T +91 1143492222 l M +91 9871681643
E pooja.yadav2@exidelife.in<mailto:pooja.yadav2@exidelife.in> l W exidelife.in<http://www.exidelife.in/>
[Description: Description: Description: ET_Email_signature_400 x 120 pxls]
From: Kuldeep Srivastava [mailto:kuldeep.srivastava@exidelifesales.in]
Sent: Tuesday, October 27, 2020 11:28 AM
To: Pooja Yadav
Cc: Naveen Kumar Chaurasia; Sikandar Singh
Subject: HRIS ERROR
Dear Mam ,
As disscused with you ..kindly do the needfull.
NAME-KULDEEP SRIVASTAVA
EMP ID- 59404
[cid:image001.png@01D6AC58.097B3FA0]
[cid:image004.png@01D6AC58.097B3FA0]
REGARDS
KULDEEP SRIVASTAVA
(SRM) MO NO 7905922497
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in<mailto:system.administrator@exidelife.in> and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data correction - Weekly off scheduler. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sandeep Thungaturthy, We will send you a connection to work on the above query regard to attendance sync issue for the mentioned employee and will share the updates with you. Regards, Jayakrishnan.N Adrenalin Support, Issue is resolved |
FW: || Rehire Case | HRMS Not Fetching Employee code || | Pls make the changes.
From: hr operations <hroperations2@ayefin.com>
Sent: 05 November 2020 17:46
To: Sargam Gupta <sargam.gupta@ayefin.com>
Cc: Palak sodhi <palak.sodhi@ayefin.com>
Subject: || Rehire Case | HRMS Not Fetching Employee code ||
Dear Ma'am,
Old details and New details are not matching, please change from backend.
Old Name - Kranthi Kumar Nukathoti
New Name - Nukathoti Kranthi Kumar( As per Aadhar)
Please do needful.
Thanks & Regards
Rahul Yadav
HR-Ops
Head Office-Gurgaon
Mob - 7428897555
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data Correction | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, As per the request, we will change the Name for the old employee code for the below Employee and update you. Old Name - Kranthi Kumar Nukathoti New Name - Nukathoti Kranthi Kumar( As per Aadhar) Regards, Iswarya.S, Hi Sargam Gupta, As per the request the old employee code - Aye3127 details(Name updated as per Aadhar) are updated with the New Employee code - AYE5402 details as per the below mail. Please check and confirm. Regards, Iswarya.S Adrenalin Support |
Address Fields | Hi Moosa,
As discussed, as now we are on latest version and contact address details gets updated only in one field.
However in contact address form, still its 3 fields. Please check and make the changes on this.
[cid:image001.png@01D6B463.34D22E80]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on the contact details form | Product | Clarification | null | Employee Information | null | null | null | Closed | Hi Jatinder Kumar Sharma, As we discussed over the phone, we will check with the internal team on the reported concern and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk , Hi Jatinder Kumar Sharma, Post analyzing on the reported query, we have observed that as per the standard product , the Current and Permanent Address can be updated in the system in the three columns (1,2,3) using the 'Contact Details' form. Since you are updating the address of the employee through the candidate data transfer (Add Profile(Candidate) > Employee Creation (employee)), the address is getting updated in the Address 1 column alone in the contact details form. If you are not using or do not want the Address 2 and 3 in the 'Contact Details' form, the same can be hidden in the system. Please check the same from your end let us know to proceed further . Regards, Mohamed Moosa A Adrenalin Help Desk |
Can not Deactivate the Employee | Hi Concern, When we are trying to upload bulk separation details (Absconding, Termination, Death cases) through "Data Upload" option then one error massage is showing "~Action reason is mandatory~~Letter date is mandatory~".
Serial No
Employee Number
Separation Type
Resignation Reason
Authorized Signatory
Resignation Letter Date
Request Relieving Date
Actual Relieving Date
End Of Notice Period
Comments
Last Pay Date
Last Working Day
Retainer Salary
Retainer Salary Release Date
Recover Short Fall
Salary Hold
Payment Advice
Upload Status
1
14610
Absconding
Absconding
3-Oct-20
3-Oct-20
Actual LWD was 12th Sep.20Personal Problem
3-Oct-20
3-Oct-20
RECOVER
Last Month
NORMAL
~Action reason is mandatory~~Letter date is mandatory~
2
4136
Absconding
Absconding
3-Oct-20
3-Oct-20
Actual LWD was 10th Sep.20Work Pressure
3-Oct-20
3-Oct-20
RECOVER
Last Month
NORMAL
~Action reason is mandatory~~Letter date is mandatory~ | PROVIDED THE CLARIFICATION | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Sandip Chanda, As per request, We will check the below issue and confirm from our end, Further if any clarification please let me know Regards, Adrenalin Support Desk Adrenalin Support Desk, Hi Sandip Chanda, As discussed over the call, We have analyzed the below issue employee deactivation upload you need to given the letter date mandatory, Because front based Reason column checked(Absconding, Termination, Death cases)automatically letter data hide. But data upload in this features not available is a common upload tool for all reasons further if any clarification please let me know Regards, Adrenalin Support Desk |
Re initiate Confirmation form | Dear Team, Please reinitiate confirmation form for below employee. Employee Code : C176279 | employee is under resignation hence confirmation is not applicable to initiate | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.183 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Venkatesh, We will have a connection and initialize the confirmation for the employee. Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, Please join the below link, https://us02web.zoom.us/j/86524962265?pwd=SzZNOTREbzl3djdNMjFtQVhBTDJsdz09 Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, As checked, employee is under resignation hence confirmation is not applicable to initiate. please check and confirm Regards, Ramachandran J Adrenalin Support, Hi Venkatesh, As discussed, employee is under resignation hence confirmation is not applicable to initiate. Please check and confirm Regards, Ramachandran J Adrenalin Support |
Change request for confirmation appraisal Workflow | Hi Concern, In the employee confirmation appraisal form, if any level(L1 and L2) do not take any action and escalated to auto approval, in this case Auto approval process will not work at the HR end (L3) as HR will
discuss offline with the concerned stakeholders and do the process manually and
approve after discussion. After HR approval(L3) the status of that employee's will be changed in the system automatically from
Probationer to Confirmed as per confirmation due date. | provided the clarification | Customization | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.111 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Sandip Chanda, The below concern, We will discuss with our internal team and confirm from our end, Further if any clarification please let me know Regards, vijayakumar k, Hi Sandip Chanda, We have checked the below reported concern with our internal team. This is not available in the current product. If you need it, please do the customization. Further if any clarification please let me know Regards, Adrenalin Support Desk, Dear Sandip Da,
Please look into below matter.
Thanks & Regards,
Sandip Chanda
Sandip Chanda | Executive| Human Resource
Arohan Financial Services Limited
Registered Office: PTI Building, 4th Floor, DP Block, DP-9, Sector-V,
Salt Lake, Kolkata - 700091
L: +91 33 4015 6055 (155) | M: +91 8585059226 | www.arohan.in
Follow Arohan on Facebook, Twitter and LinkedIn
__________________________________
Sent from eM Client | www.emclient.com
------ Original Message ------
, Ruturaj,
Please understand the requirement from sandip chanda.
With Regards,
Sandip Paul
Adrenalin eSystems Limited
(Group Company of Intellect Design Arena Limited)
Call: 9903321897 |Email: sandip.p@myadrenalin.com<mailto:sandip.p@myadrenalin.com>
Website: www.myadrenalin.com<http://www.myadrenalin.com/>
[cid:image003.png@01D6B437.DE334030]
, Hi Sandip Chanda, As discussed over the call, The below issue customization Team is working on it. Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Concern, Please update me the status. Thanks, Sandip Chanda, Hi Sandip Chanda, For the above query, We will check and confirm the status from our end, Further if any clarification please let me know. Regards, Adrenalin Support Desk, Hi Sandip Chanda, As discussed over the call, We have informed the scenario of the project manager and get back to the solution. Regards, Adrenalin Support Desk |
FW: Akshay Kumar's Record Resignation has been approved by Sargam Gupta | Pls fix this. My name is appearing while approving from Aye2922’s queue.
From: HR OPERATIONS <hroperations@ayefin.com>
Sent: 12 November 2020 17:14
To: 'Sargam.gupta' <sargam.gupta@ayefin.com>
Cc: 'Palak sodhi' <palak.sodhi@ayefin.com>
Subject: RE: Akshay Kumar's Record Resignation has been approved by Sargam Gupta
Dear Ma’am,
Kindly look into this, all the resignations are approved from Govind Sir’s only queue but it showing that you have approved employee resignation. Kindly rectify the issue.
Regards,
Vijay
From: Palak sodhi <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> >
Sent: Thursday, November 12, 2020 5:04 PM
To: HR Operations <hroperations@ayefin.com <mailto:hroperations@ayefin.com> >
Subject: Fwd: Akshay Kumar's Record Resignation has been approved by Sargam Gupta
Dear Vijay,
Why you are approving resignation by Sargam ID.
Thanks & Regards
Palak Sodhi
HR Department
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8826554216
---------- Forwarded message ---------
From: <AyeYo@ayefin.com <mailto:AyeYo@ayefin.com> >
Date: Thu, Nov 12, 2020 at 4:56 PM
Subject: Akshay Kumar's Record Resignation has been approved by Sargam Gupta
To: <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> >
Hi,
Akshay Kumar's Record Resignation has been approved by Sargam Gupta.
Details:
Emp Id: AYE5029
Emp Name: Akshay Kumar
Mail Id: akshay.kumar@ayefin.com <mailto:akshay.kumar@ayefin.com>
Designation: Collection Officer
Grade: Grade 5
Location: Haridwar
Separation Type:RESIGNATION
Resignation Reason: Others
Resignation Letter Date:2020-Oct-05
Requested Relieving Date:2021-Jan-02
Actual Relieving Date: 2021-Jan-02
Remarks:Auto Approved
Approver Comments: Auto Approved
Regards,
HR Team
.
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| ADL_2009_20116 | Product | Patch Deployment | null | Separation Management | null | null | null | Closed | Hi Sargam Gupta, We will check the issue and rectify that the your ID is appearing while approving from Aye2922’s queue. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, Good Morning. Post Analysis, we have verified and we cannot backtrack the issue from where it is fetching your Employee code - AYE1765 and we have raised this issue to the product team - ADL_2009_20116 and we are following up to close this issue on priority. Regards, Iswarya.S Adrenalin Support, Hi Sargam Gupta, As discussed with the Product team, the issue is not getting simulated in the product environment and while checking at the backend the Third level Approver is Govind Sir’s which is correct and cannot back track from where it picks the AYE1765 - Ms. Sargam Gupta. Please check and update if there are any similar cases. Regards, Iswarya.S Adrenalin Support |
FW: Employee_Transfer_New (3).xls | Pls fix these issues for transfer template
From: HR OPERATIONS <hroperations@ayefin.com>
Sent: 15 November 2020 21:46
To: 'Sargam.gupta' <sargam.gupta@ayefin.com>
Cc: 'Palak sodhi' <palak.sodhi@ayefin.com>
Subject: RE: Employee_Transfer_New (3).xls
Getting error for below employees
Employee ID
Position
Pay Group
Unit name
Location Name
Designation
Department
Upload Status
Aye4259
Branch Credit Officer - Credit
Dalsingh Sarai
Branch Credit Officer
Credit
Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (8686). while trying to insert
Aye2307
Senior Field Credit Officer - Credit
Ambur
Senior Field Credit Officer
Credit
Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (4902). while trying to insert
From: Sargam.gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> >
Sent: Sunday, November 15, 2020 4:56 PM
To: 'HR OPERATIONS' <hroperations@ayefin.com <mailto:hroperations@ayefin.com> >
Cc: 'Palak sodhi' <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> >
Subject: RE: Employee_Transfer_New (3).xls
Pls try now. Have fixed.
From: HR OPERATIONS <hroperations@ayefin.com <mailto:hroperations@ayefin.com> >
Sent: 13 November 2020 18:56
To: 'Sargam Gupta' <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> >
Cc: 'Palak sodhi' <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> >
Subject: RE: Employee_Transfer_New (3).xls
Dear Ma’am,
All the designations have been uploaded successfully, except below employee. Kindly rectify the issue.
Employee ID
Position
Upload Status
Aye4259
Branch Credit Officer - Credit
Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (8686). while trying to insert
Aye2307
Senior Field Credit Officer – Credit
Violation of PRIMARY KEY constraint 'PK_HRMS_EMP_MAST_SYNC'. Cannot insert duplicate key in object 'dbo.PA_HRMS_EMP_MAST_SYNC'. The duplicate key value is (4902). while trying to insert
Aye0591
Chief Technology Officer - IT
~Position - Chief Technology Officer - IT - Not Found in POMS_POSN_MAST_T.~Designation - Chief Technology Officer - Not Found in ERM_DESIGNATION_MASTER.
Regards,
Vijay
From: Sargam Gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> >
Sent: Friday, November 13, 2020 4:40 PM
To: HR Operations <hroperations@ayefin.com <mailto:hroperations@ayefin.com> >; Palak sodhi <palak.sodhi@ayefin.com <mailto:palak.sodhi@ayefin.com> >
Subject: Fwd: Employee_Transfer_New (3).xls
Take hint from attached sheet. This was uploaded last year.
---------- Forwarded message ---------
From: Inform HR <informhr@ayefin.com <mailto:informhr@ayefin.com> >
Date: Mon, Nov 25, 2019 at 4:13 PM
Subject: Employee_Transfer_New (3).xls
To: Sargam Gupta <sargam.gupta@ayefin.com <mailto:sargam.gupta@ayefin.com> >
Hi Sargam,
PFA the Updated Promotion Sheet.
Regards,
Prasang Tarar
Assistant Manager-HR(Payroll)
Aye Finance Private Limited
8th Floor, Vipul Square
Sushant Lok, Phase 1, Gurgaon-122009
Contact: 8750456862
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Banking Details - Salary account | Product | Data Correction | null | Employee Information | null | null | null | Closed | Hi Sargam Gupta, Good Morning. We understand that the below two employee - Aye4259 & Aye2307 have primary key violation error and please attach the transfer data upload sheet which you are trying to upload. Regards, Adrenalin Support, Hi Sargam Gupta, Post Analysis, we have found the Employee synchronization issue Primary key violation is due to the there are two banking details for the below employees with salary account as 'Y'. Aye4259 & Aye2307 Kindly rectify the banking details of those employees and try the Employee transfer data upload. Please check the attached employees those who have the two salary accounts mapped in the Application. Regards, Iswarya.S Adrenalin Support |
Need to know Report Name | Dear Team, We need to know the report for HR Queries raised. Regards Divya 7337556722 | Given the report name | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, As discussed over the call,we informed you that report for help desk is help desk transaction. The same as been communicated to you over the call. Regards, |
Need to put Approval levels | Dear Team, Currently we are not having any approval levels for Family Details, Emergency Contact Details and Previous Experience Details, now we need to put approval levels for that also. Regards Divya 7337556722 | Configured the workflow | Product | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.193 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi DivyaSri, For above reported query,kindly share us the connection,we will guide you to set the workflow and workflow will be configured., Hi DivyaSri, As discussed over the call,you informed us as you are in meeting we will check tomorrow morning the above reported query. Regards, Adrenalin Support Desk, Hi DivyaSri, As per your request we had configured the workflow approver in the family details and emergency contact details.Kindly check and revert us if you have any further clarification. Regards, Adrenalin Support Desk |
calling | [Description: cid:image004.png@01D6C419.487CE720]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, As discussed, the reported department is reflecting fine in the Adrenalin HRIS, please check with the internal application for name changes. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: vacancy | Pls ignore, have mapped this location to particular position.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
From: Jatinder Kumar Sharma
Sent: Thursday, November 26, 2020 2:09 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: vacancy
Not able to get below location while creation the vacancy. Pls check.
[cid:image005.png@01D6C3FE.0A07EF50]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification on vacancy mapping | Product | Clarification | null | Requisition Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
vacancy | Not able to get below location while creation the vacancy. Pls check.
[cid:image001.png@01D6C3FD.A5077580]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| clarification | Product | Clarification | null | Requisition Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, Since the reported query has been handled from your end, based on your confirmation updating the ticket status as 'Pending Customer' Regards, Mohamed Moosa A Adrenalin Help Desk |
Fwd: Last working data required (Aye2454 - Vijay Shanmugam) | Make Aye2454 present till 5th Nov from backend.
---------- Forwarded message ---------
From: HR OPERATIONS <hroperations@ayefin.com>
Date: Tue, Nov 17, 2020 at 7:21 PM
Subject: RE: Last working data required (Aye2454 - Vijay Shanmugam)
To: Sargam.gupta <sargam.gupta@ayefin.com>
Cc: Harikishore S <harikishore.s@ayefin.com>, Palak sodhi <
palak.sodhi@ayefin.com>, Govind Mishra <govind.mishra@ayefin.com>
Need to mark present till 5th November 2020
*From:* Sargam.gupta <sargam.gupta@ayefin.com>
*Sent:* Tuesday, November 17, 2020 12:58 PM
*To:* 'HR OPERATIONS' <hroperations@ayefin.com>
*Cc:* 'Harikishore S' <harikishore.s@ayefin.com>; 'Palak sodhi' <
palak.sodhi@ayefin.com>; 'Govind Mishra' <govind.mishra@ayefin.com>
*Subject:* RE: Last working data required (Aye2454 - Vijay Shanmugam)
Does he needs to be marked present till 4th Nov or 5th Nov?
*From:* HR OPERATIONS <hroperations@ayefin.com>
*Sent:* 10 November 2020 11:16
*To:* 'Sargam.gupta' <sargam.gupta@ayefin.com>
*Cc:* 'Harikishore S' <harikishore.s@ayefin.com>; 'Palak sodhi' <
palak.sodhi@ayefin.com>; 'Govind Mishra' <govind.mishra@ayefin.com>; 'Syed
Rafi' <syed.rafi@ayefin.com>
*Subject:* RE: Last working data required (Aye2454 - Vijay Shanmugam)
Dear Ma’am,
Please update below employee attendance (23-Oct-20 to 05-Nov-20) from
backend.
Emp Code
Emp Name (As Per UID)
Date of Joining
Designation
Location
State
LWD
Reason for exit
Aye2454
Vijay Shanmugam
17-Oct-18
Loan Advisor
Panruti
Tamil Nadu
5-Nov-20
Employee passed away
Regards,
Vijay
*From:* Syed Rafi <syed.rafi@ayefin.com>
*Sent:* Tuesday, November 10, 2020 10:34 AM
*To:* HR OPERATIONS <hroperations@ayefin.com>
*Cc:* Harikishore S <harikishore.s@ayefin.com>; Palak sodhi <
palak.sodhi@ayefin.com>; Govind Mishra <govind.mishra@ayefin.com>
*Subject:* Re: Last working data required (Aye2454 - Vijay Shanmugam)
Dear Team
Vijay last working day was 5th Nov 2020
This is for your kind information
Thanks & Regards
Syed Rafi S
BM Panruti
9894127685
On Mon, Nov 9, 2020 at 6:47 PM HR OPERATIONS <hroperations@ayefin.com>
wrote:
Dear Sir,
Request to confirm the last working date of below employee, as per the
attendance report the last attendance marked by the employee was 22nd
October 2020.
We will update his attendance as from backend.
Emp Code
Emp Name (As Per UID)
Date of Joining
Designation
Location
State
Aye2454
Vijay Shanmugam
17-Oct-18
Loan Advisor
Panruti
Tamil Nadu
Regards,
Vijay
--
Thanks and Regards,
Sargam Gupta
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Attendance register data upload form. | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Sargam Gupta, We will check the feasibility and mark present till 5th November 2020 for the Employee - Aye2454 and update you the same. Regards, Iswarya.S, Hi Sargam Gupta, As this process will have impact of multiple module tables, you can upload the attendance data for the Employee - Aye2454 from 23rd Oct 2020 to 5th Nov 2020 in the Attendance Register data upload form. The system will automatically make him present until 5th Nov 2020. Regards, Iswarya.S Adrenalin Support, Is it closed?
, Hi Sargam Gupta, As suggested earlier in the below mail, please upload the attendance data for the Employee - Aye2454 from 23rd Oct 2020 to 5th Nov 2020 in the Attendance Register data upload form. The system will automatically make him present until 5th Nov 2020. Regards, Iswarya.S Adrenalin Support, Pls suggest how to fix this error.
, Hi Sargam Gupta, Please upload the attached excel in the data upload form - Attendance Register the issue is resolved. Regards, Iswarya.S Adrenalin Support |
Confirmation and Probation extension Letter Can Not View | Hi,
As per below mail, Scheduler has
been run successfully but we can not view the confirmation letter of Subrata
Kayal (14990).
So please look into this matter
immediate basis.
Thanks, Sandip Chanda 8585059226
------ Original Message
------
From: "Ruturaj Rath" <ruturaj.r@myadrenalin.com>
To: "Sandip Chanda" <sandip.chanda@arohan.in>
Cc: "Hara Prasad Mishra" <haraprasad.mishra@arohan.in>;
"Sujoy Ghosh" <sujoy.ghosh@arohan.in>; "Sandip P"
<Sandip.p@myadrenalin.com>
Sent: 25-11-2020 03:09:21
PM
Subject: RE: Re[2]: Confirmation
and Probation extention Letter
Hi
As
per your below mail, Probation extension letter and probation letter has been
mapped in the Live Server.
Request
to enable the scheduler as per your convenient.
| confirmation letter not view | Product | Clarification | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.198 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi, As per below mail, Scheduler has been run successfully but we can not view the confirmation letter of Subrata Kayal (14990). So please look into this matter immediate basis. Thanks, Sandip Chanda 8585059226 ------ Original Message ------ From: "Ruturaj Rath" <ruturaj.r@myadrenalin.com> To: "Sandip Chanda" <sandip.chanda@arohan.in> Cc: "Hara Prasad Mishra" <haraprasad.mishra@arohan.in>; "Sujoy Ghosh" <sujoy.ghosh@arohan.in>; "Sandip P" <Sandip.p@myadrenalin.com> Sent: 25-11-2020 03:09:21 PM Subject: RE: Re[2]: Confirmation and Probation extention Letter Hi As per your below mail, Probation extension letter and probation letter has been mapped in the Live Server. Request to enable the scheduler as per your convenient. , Hi Sandip Chanda, For the reported concern we will check and update you the status. Regards,, Hi Sandip Chanda, As discussed over the call, The confirmation letter Now visible on the "letter viewer" form in the reported employee, Kindly please check your end and share feedback. Regards, Adrenalin Support Desk |
Employee Count Mismatch | Dear Team, Below mentioned employee is not come in the current month Salary register . EM ID -10027 EM Name - Dilshad Ahmad | technical issue | Product | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.66 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/home, Hi Argha Ghosh, For the reported query we understood that mentioned employee is not coming under salary register for current month. We will check from our end and update you the status. Regards,, Dear Team,
We understand, but the case is a little bit urgent from our end .
Please do the same on priority , please .....
Warm Regards'
Argha Ghosh
Arohan Financial Services Limited
PTI Building, 4th Floor, DP Block,DP-9
Sector-V, Salt Lake, Kolkata - 700091
M: +91 9831085296 |T: +91 33 4015 6019 (147) |
On Thu, Nov 26, 2020 at 1:50 PM Adrenalin Support Desk <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Argha Ghosh,
>
> For the reported query we understood that mentioned employee is not coming
> under salary register for current month. We will check from our end and
> update you the status.
>
>
>
>
>
> Regards,
>
>
>
>
> , Hi Argha Ghosh, We have checked and found that mentioned employee coming under salary hold due to that he is not reflecting in salary register. Requesting you to check and get back to us for further clarification. Regards, Adrenalin Support Desk, Dear Team,
As discussed over phone, please check properly the actual reason for not
appearing in salary register after required discussion with your seniors if
necessary and please consider the tickets as priority.
Regards,
Nazrul Islam
Deputy Manager II Head Office_Accounts
*Arohan Financial Services Limited*
PTI Building, 4th Floor, DP Block, DP-9, Sector-V, Salt Lake, Kolkata -
700091
*M: +91 9903110879 | www.arohan.in *
Follow Arohan on Facebook, Twitter and LinkedIn
On Thu, Nov 26, 2020 at 3:45 PM Adrenalin Support Desk <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Argha Ghosh,
>
> We have checked and found that mentioned employee coming under salary hold
> due to that he is not reflecting in salary register. Requesting you to
> check and get back to us for further clarification.
>
>
>
>
>
> Regards,
> Adrenalin Support Desk
>
>
>
> , Hi Argha Ghosh, We have resolved the issue from our end. Now employee is coming under salary register. Requesting you to check and get back to us for further clarification. Regards, Adrenalin Support Desk |
pls map this city to uttar pradesh | Pls map this city to Uttar Pradesh.
Wrongly mapped to this state and we are not able to get the same while adding address
[cid:image001.png@01D6C3E2.3ED0E0F0]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| city state correction | Product | Data Correction | null | null | null | null | null | Resolved | Hi Jatinder Kumar Sharma, As per your request, the City Sitapur is mapped with Uttar Pradesh through the database, Please check the same from your end and share us your feedback. |
please remove attendance - 94275 | As per below, request to change remove the attendance for E-code 94275 to absent.
Dates - 11th , 12th , 17th, 18th & 19th Nov 2020.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| attendance data clean up (change request) | Product | Data Correction | null | Absence, Time and Attendance | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, the mentioned employee's attendance data has been cleaned up through the database and marked as absent. Please check the same your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
FW: RESIGNATION on behalf of 69315 - Pradeep Kumar is raised. | Dear Team,
Below resignation has been raised but the resignation at the backend has been failed.
The error message is as "Resignation/Deactivation already raised for the given employee"
Regards,
Sandeep Thungaturthy
From: Manisha T <manisha.C101739@in.exidelife.intranet>
Sent: 16 December 2020 17:46
To: Sandeep Thungaturthy <sandeep.thungaturthy@exidelife.in>
Cc: Naveen Kumar M <naveen.m1@exidelife.in>; Praveen Kumar M <praveenkumar.m2@exidelife.in>; Triveni S <Triveni.S@exidelife.in>
Subject: RESIGNATION on behalf of 69315 - Pradeep Kumar is raised.
Dear Sandeep,
Below mentioned employee resignation is not reflecting in the reporting manager's queue nor in reporting manager's queue. Kindly check and confirm in whos's queue is it pending.
Regards
Manisha T
From: Triveni S
Sent: Wednesday, December 16, 2020 4:35 PM
To: Manisha T
Cc: Naveen Kumar M; Praveen Kumar M
Subject: FW: RESIGNATION on behalf of 69315 - Pradeep Kumar is raised.
Importance: High
Dear Manisa,
As discussed request you to Approve the below resignation in the L1 queue.
Best Regards
Triveni S [Description: Description: Description: Description: Description: Description: Description: cid:image001.jpg@01CF6AE6.FACF5DB0]
Human Resource -KKG
From: ihris@exidelife.in<mailto:ihris@exidelife.in> [mailto:ihris@exidelife.in]
Sent: Tuesday, December 1, 2020 2:00 PM
To: Triveni S
Subject: RESIGNATION on behalf of 69315 - Pradeep Kumar is raised.
Importance: High
Hi ,
RESIGNATION has been raised by Pradeep Kumar for employee Pradeep Kumar, below are the details.This mail is for your information only.
Employee Designation : Operations Lead - Customer Services
Employee Department : Field Operations & Customer Services
Employee Location : Centenary Building - Bangalore
Separation type : RESIGNATION
Separation reason : RESIGNATION
Date of resignation : 01-Dec-2020
Requested relieving date : 30-Dec-2020
Actual relieving date : 30-Dec-2020
Tenure : 4 YEARS 4 MONTHS
Regards
Human Resources
This is a system generated email.Please DONOT reply.
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | Product | Service Request | null | Separation Management | null | null | null | Closed | Hi Sandeep Thungaturthy, Please connect to the below link to check the issue in detail. Iswarya S is inviting you to a scheduled Zoom meeting. Join Zoom Meeting https://us02web.zoom.us/j/85056588722?pwd=NGxZREg3ZkczdXE4aHVUUmlHNEo0dz09 Meeting ID: 850 5658 8722 Passcode: Kh5eYx Regards, Iswarya.S, Hi Sandeep Thungaturthy, As discussed over call, the Employee's - 69315 resignation is already pending with his reporting Manager - 63269 Riyaz's queue at Level -1. So the system is throwing the error message is as “Resignation/Deactivation already raised for the given employee”. Please check and approve the same. Regards, Iswarya.S Adrenalin Support, Issue has been resolved |
FW: Inputs for changes in resignation acceptance email |
Hi Moosa,
Changes in resignation acceptance email required based on below format. Please call before doing this activity.
Chanda Namdeo Shinde's exit request has been accepted on 16-Dec-2020 09:43.
For better exit experience it is the responsibility of the resigned employee to obtain clearances from respective departments before the Last Working Date and get F&F /relieving letter as per process.
We would appreciate feedback from you on your decision to leave the organization. Please click on below link and take some time to share your views with us.
Click Here For Religare Exit Survey<https://www.surveymonkey.com/r/ReligareExitSurvey>
Following are the employee details and exit information:
DOJ: 24-Feb-2020
Designation: Relationship Manager - Sales
Grade: REL - Deputy Manager
Location: 8063-Mumbai Sanghvi House ( Phase 2-1 )
Separation Type: Resignation
Exit Reason: Personal Reasons
Exit Letter Date: 15-Dec-2020
Requested Exit Date: 22-Dec-2020
Actual Exit Date: 16-Dec-2020
Notice Period Shortfall: 28
Notice Period Shortfall Treatment:Waive Off
Reporting Manager:
Exit Clearance Activities & F&F Note:
1. On your exit, you are expected to return all company assets and property assigned to you and obtain clearances from respective departments before your Last Working Date with us.
2. Clearance activities for the same would be triggered on HRIS for action by the respective departments. You can find the details and follow the updates on HRIS-->Self Task--> Clearance Activity Status
Clearance Activity owners and contact details for reference :
Department
Concerned person/email id
Fixed Asset
Md.Naveed/Anand(any fixed asset (md.naveed@religare.com<mailto:md.naveed@religare.com> & anand.singh@religare.com<mailto:anand.singh@religare.com>)
Payroll
Sunny Verma (sunny.verma@religare.com<mailto:sunny.verma@religare.com>)
Accounts
Nitin Verma (I expense & petty cash (verma.nitin@religare.com<mailto:verma.nitin@religare.com> )
Admin
Md.Tanbir (ID card & Bus pass ,visiting card) (tanbir.md@religare.com<mailto:tanbir.md@religare.com>)
Immediate supervisor
Your Current Reporting Manager
Communications
Vinay Sharma (Data card & devise/sim card/mobile) (vinay.sharma@religare.com<mailto:vinay.sharma@religare.com>)
IT
Raju Sharma (raju3.sharma@ext.religare.in<mailto:raju3.sharma@ext.religare.in>)
Client Debit
Before your last working date, please get client debit details from MIS team (mis@religare.in<mailto:mis@religare.in>)
On your Last Working day ensure your submit your ID Card, Visiting Card to your Reporting Manager.
In case any of the department clearances are not completed on or before your last working date, your F&F settlement will be put on hold until clearances are sought.
3. Please note that the F&F settlement and the Relieving letter will be sent to the address communicated by you while raising the resignation. You are requested to take the copy of this email as proof of 'Acceptance of resignation'.
4 . To facilitate the release of the payment of your full and final settlement we would request you to keep your Religare salary bank account active till the settlement is completed.
5. Request you to submit Investment Proofs and Reimbursement Bills (if applicable) in order to assess final tax liability as part of your F&F settlement before your Last Working Date at the following address:
Shailender Verma
Religare Broking Limited
2nd Floor, Plot No. 11
A3,4,5, Second Floor, PRIUS Global,
Sector-125, Noida-201301
For any further queries related to this request, please get in touch with your local HR.
Wishing you the very best in your future endeavours.
Regards
Team HR
***********************************************************************************************************************************************************
Regards,
Tanmoy Bhadri
AVP - HR
Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11
2nd floor sector 125 Noida UP 201301
T: +91 120 486 6343 | M: +91 9999410776 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
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From: Tanmoy Bhadri
Sent: 16 December 2020 16:58
To: Jeetika Rathore
Cc: Jaydeep Singh
Subject: RE: Inputs required for changes in resignation acceptance email
Hi Jeetika,
IT details are correct.
Email attached for reference.
Regards,
Tanmoy Bhadri
AVP - HR
Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11
2nd floor sector 125 Noida UP 201301
T: +91 120 486 6343 | M: +91 9999410776 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6>
From: Jeetika Rathore
Sent: 16 December 2020 11:13
To: Jaydeep Singh; Tanmoy Bhadri
Subject: RE: Inputs required for changes in resignation acceptance email
Pls check for IT DETAILS.. are they correct with the changes in the team from Tech M
Regards
Jeetika
From: Jaydeep Singh
Sent: Wednesday, December 16, 2020 10:21 AM
To: Tanmoy Bhadri
Cc: Jeetika Rathore
Subject: RE: Inputs required for changes in resignation acceptance email
Dear Tanmoy,
Shared my inputs with you over the call.
Jaydeep Singh
AVP - HR
Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11
2nd floor sector 125 Noida UP 201301
T: +91 120 486 6343 | M: +91 8130712010 | http://www.religareonline.com
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
From: Tanmoy Bhadri
Sent: Wednesday, December 16, 2020 9:54 AM
To: Jaydeep Singh; Ram Murthy Dusi; Ruchi Vivek Garg; Praveen Kumar Srivastava
Cc: Jeetika Rathore
Subject: Inputs required for changes in resignation acceptance email
Hi team,
As discussed yesterday, pl. give your inputs, if any, on below email which is sent post resignation acceptance by HR.
Nitin and myself had worked on it earlier.
************************************************************************************************************************************************************
Chanda Namdeo Shinde's exit request has been accepted on 16-Dec-2020 09:43.
For better exit experience it is the responsibility of the resigned employee to obtain clearances from respective departments before the Last Working Date and get F&F /relieving letter as per process.
Following are the employee details and exit information:
DOJ: 24-Feb-2020
Designation: Relationship Manager - Sales
Grade: REL - Deputy Manager
Location: 8063-Mumbai Sanghvi House ( Phase 2-1 )
Separation Type: Resignation
Exit Reason: Personal Reasons
Exit Letter Date: 15-Dec-2020
Requested Exit Date: 22-Dec-2020
Actual Exit Date: 16-Dec-2020
Notice Period Shortfall: 28
Notice Period Shortfall Treatment:Waive Off
Reporting Manager:
Exit Clearance Activities & F&F Note:
1. On your exit, you are expected to return all company assets and property assigned to you and obtain clearances from respective departments before your Last Working Date with us.
2. Clearance activities for the same would be triggered on HRIS for action by the respective departments. You can find the details and follow the updates on HRIS-->Self Task--> Clearance Activity Status
Clearance Activity owners and contact details for reference :
i) Clearance from Fixed Asset Department -Md.Naveed/Anand(any fixed asset (md.naveed@religare.com<mailto:md.naveed@religare.com> & anand.singh@religare.com<mailto:anand.singh@religare.com>)
ii) Clearance from Payroll - Mr Sunny Verma (sunny.verma@religare.com<mailto:sunny.verma@religare.com>)
iii) Clearances from Accounts Department - Mr Nitin Verma (I expense & petty cash (verma.nitin@religare.com<mailto:verma.nitin@religare.com> )
iv) Clearances from Administration Department - Md.Tanbir (ID card & Bus pass ,visiting card) (tanbir.md@religare.com<mailto:tanbir.md@religare.com>)
v) Clearances from Immediate superior - Your Current Reporting Manager
vi) Clearances from Communications Department - Mr Vinay Sharma (Data card & devise/sim card/mobile) (vinay.sharma@religare.com<mailto:vinay.sharma@religare.com>)
vii) Clearances from IT Department - Mr Raju Sharma (raju3.sharma@ext.religare.in<mailto:raju3.sharma@ext.religare.in>)
viii) Clearances from Client Debit - Before your last working date, please get client debit from MIS team (mis@religare.in<mailto:mis@religare.in>)
On your Last Working day ensure your submit your ID Card, Visiting Card to your Reporting Manager.
In case any of the department clearances are not completed on or before your last working date, your F&F settlement will be put on hold until clearances are sought.
3. Please note that the F&F settlement and the Relieving letter will be sent to the address communicated by you while raising the resignation. You are requested to take the copy of this email as proof of 'Acceptance of resignation'.
4 . To facilitate the release of the payment of your full and final settlement we would request you to keep your Religare salary bank account active till the settlement is completed.
5. Request you to submit Investment Proofs and Reimbursement Bills (if applicable) in order to assess final tax liability as part of your F&F settlement before your Last Working Date at the following address:
Shailender Verma
Religare Broking Limited
2nd Floor, Plot No. 11
A3,4,5, Second Floor, PRIUS Global,
Sector-125, Noida-201301
6. We would appreciate feedback from you on your decision to leave the organization. Please click on below link and take some time to share your views with us.
Click Here For Religare Exit Survey<https://www.surveymonkey.com/r/ReligareExitSurvey>
For any further queries related to this request, please get in touch with your local HR.
Wishing you the very best in your future endeavours.
Regards
Team HR
***********************************************************************************************************************************************************
Regards,
Tanmoy Bhadri
AVP - HR
Religare Broking Limited, GYS Prius Global, A-3/4/5, Plot no. 11
2nd floor sector 125 Noida UP 201301
T: +91 120 486 6343 | M: +91 9999410776 | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Facebook] <https://goo.gl/pvE7Ak> [Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Mail content changes | Product | Configuration | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported query, we will have discussion over the phone and will proceed further. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls confirm.
, Hi Jatinder Kumar Sharma, As discussed, based on your request, the Record Resignation Approval for workflow mail content changes has been done. Please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
RE: Employee Attachments | Hi Moosa,
We need to check how many of the active employees have updated their photos in this form. Please suggest the way for the same.
[cid:image005.png@01D6D3BA.85887A20]
From: Jatinder Kumar Sharma
Sent: Tuesday, December 15, 2020 2:06 PM
To: ask.adrenalin@myadrenalin.com; Mohamed Moosa A (Moosa.M@myadrenalin.com)
Subject: Employee Attachments
Please call.
[cid:image006.png@01D6D3BA.85887A20]
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| code changes with respect to column order by and category types | Product | Clarification | null | null | null | null | null | Closed | Hi Jatinder Kumar Sharma, For the reported concern, please refer the 'Employee Photo attachment report1' report for the required details. Please check and let us know incase of any further clarifications. Regards, Mohamed Moosa A Adrenalin Help Desk, Looks this report is not as on date.
Few of them have updated their photo yesterday however details are not coming.
Below is the emp code- 90963
Pls check.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what’s New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
, Hi Jatinder Kumar Sharma, The reported column sorting (order by created_on) and the Category 'Photo' has been added in the report through the database with code level changes. Please now check from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk, Pls let me know on below points.
1- How we can upload photos for all employees in one go. Please check upload tool which is available and in which format need to upload.
2- How we can send auto reminder emails to employee who have not updated their photo in these 2 forms.
Idea is to get this photos uploaded 100% for all employees.
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what’s New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
, Hi Jatinder Kumar Sharma, 1- How we can upload photos for all employees in one go. Please check upload tool which is available and in which format need to upload. >> Photo file name should be in Employee Code. With the use of the Upload tool we can upload for all employees in one go Eg. 90995.jpg 2- How we can send auto reminder emails to employee who have not updated their photo in these 2 forms. >>As per the standard product, there is no mail trigger functionality for non uploaded employees, Please make use of the Company Announcement for the same. Regards, Mohamed Moosa A Adrenalin Help Desk |
new consultant - Apex Services | Pls create new consultant.
Apex Services
Thanks & Regards,
Jatinder Kumar Sharma
Deputy Manager - Human Resources
Religare Broking Limited, 2nd Floor, Prius Global,A-3/4/5, Sector-125, Noida-201301
T: +91 0120 4866334 | M:70094-81180. | http://www.religareonline.com<http://www.religareonline.com/>
Values that steer us ahead: Passion | Innovation | Ambition | Diligence | Teamwork
________________________________
Remain Updated on what's New in Religare Broking
Follow us on our Social Handles
[Description: Description: Description: Description: Description: Description: Description: Description: Twitter]<http://goo.gl/jfwTnb> [Description: Description: Description: Description: Description: Description: Description: Description: Facebook] <http://goo.gl/aFakQe> [Description: Description: Description: Description: Description: Description: Description: Description: Linkdein] <http://goo.gl/YtYkL6>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| consultant creation (change request) | Product | Data Correction | null | Requisition Management | null | null | null | Closed | Hi Jatinder Kumar Sharma, As per your request, we will create the consultant through the database and update you the status. Regards, Mohamed Moosa A Adrenalin Help Desk, Hi Jatinder Kumar Sharma, As per your request, the consultant 'Apex Services' has been created through the database, please check the same from your end and share us your feedback. Regards, Mohamed Moosa A Adrenalin Help Desk |
Issue | Attendance for 1st Janaury | Dear Team,
Attendance for 1st January has been executed. Can you please provide me the script for updating the same.
[cid:image001.png@01D6E398.6DCCF0D0]
ATTENTION: The information in this email is confidential and may be legally privileged. It is intended solely for the intended recipient. Access to this email by anyone other than the intended recipient is unauthorized. In the event you have received this email by mistake you are requested to immediately inform Exide Life Insurance Company Limited of the same by forwarding this mail to system.administrator@exidelife.in and thereafter you are required to delete it from your system permanently. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in connection with it, is prohibited and unlawful. When addressed to our clients, any opinion or advice contained in this email is subject to the terms and conditions expressed in any applicable terms of business or client engagement letter issued by Exide Life Insurance Company Limited.
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| hope holiday declared post 1st jan | Product | Configuration | null | Employee Information | null | null | null | Closed | Hi Sandeep Thungaturthy, Please find the attached query to execute the Attendance Weekly off and Absent Scheduler for 1st Jan 20201. please execute the same and let us know in case of any queries. Note : Please ensure that the weekly off /holiday is already mapped to the respective calendars. Regards, Dhivya Adrenalin Support |
Raising Ticket through Email | Dear Team,
Raised a ticket through Email for Testing before sharing to clients.
Thanks & Regards,
Dhivya.V
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai - 600130.
Email: dhivya.v@myadrenalin.com<mailto:dhivya.v@myadrenalin.com> |
Ph : 044-30247441 | Mob : 7299201820
"I am keen to know that if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Balakumaran; know about the quality of services provided by me. My manager can be contacted at "Balakumaran.V@myadrenalin.com<mailto:Balakumaran.V@myadrenalin.com>"
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| mail not triggered even when resolution not provided, and status didn;t get updated | null | Data Correction | null | null | null | null | null | Closed | Hi Adrenalin Support, Testing Query raised, have updated the tentative closure date, will verify on 3rd Aug 2020 and update the ticket., Hi Adrenalin Support, Testing Query raised, have updated the tentative closure date, will verify on 3rd Aug 2020 and update the ticket.
Regards, Support Team, Hi Adrenalin Support, The ticket is showing Response due status even after updating the status twice.
Regards, Support Team, Click the link below to start your Zoom session https://us02web.zoom.us/j/85242867576?pwd=c3djaGU1MG5EVVUvQi9yVlB4c1Fydz09 Regards Priyadharshini K, Hi Adrenalin Support, The ticket didn't trigger mail, even when it is not resolved. Regards, Adrenalin Support |
Holiday not updated | Dear Team,
Holiday not marked for 1st august. We have executed the procedure
ATT_WO_HOLIDAY '01-Aug-2020 04:00','' but still not showing as holiday for
all employees
Rinoy Sebastian, Project Manager - Information Technology
IndusInd Bank, Opus Centre, 4th floor, Opp. Tunga Paradise, MIDC, Andheri
(E), Mumbai - 400093
' 02242038111 ' +91-7738050714 * <mailto:rinoy.sebastian@indusind.com>
rinoy.sebastian@indusind.com
P Save paper, print if you have to. Save energy, cc if you have to.
*****************************************************************************
This Email and files transmitted are confidential and intended solely for
the use of the individual or entity to whom they are addressed. If you
have received this Email in error please notify the sender. Please also
simultaneously disregard the contents herein, delete this email and
destroy any physical copies, if created. Please note that any views or
opinions presented in this Email are solely those of the author and do
not necessarily represent those of IndusInd Bank Ltd. We have put efforts
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Unfortunately, full security of the email cannot be ensured as, despite
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*****************************************************************************
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
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Thank you.
| on refresh the holiday status got displayed | null | Configuration | null | null | null | null | null | Closed | Hi Rinoy Sebastin, Post taking connectivity we understood that on refreshing the Attendance Calendar the holiday status got displayed. Please verify the same and let us know in case of any queries. Regards, Adrenalin Support |
Remove Holiday tag for 2nd Aug 2020 | Dear Dhivya , Kindly remove Holiday tag for shared list of employees on 02nd Aug 2020. Confirm, once needful has been done. Regards, Chaitali | data clean up | null | Data Correction | null | null | null | null | null | Resolved | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10240, Hi Rinoy Sebastin, Request you to please join the below link : https://adrenalin-ec56.my.webex.com/join/dhivya.v Regards, Adrenalin Support , Hi Rinoy Sebastin, As requested, we have removed the Holiday entries for the attached employees, please verify the same and let us know in case of any queries. Regards, Adrenalin Support |
Check how the transaction moved in his workflow | Dhivya, As per the mail shared, kindly assist, as how the employment movement transaction , moved into RHR's tray. As this is old transaction (2018-19), kindly check if this RHR was earlier mapped or not. Kindly check the trail mail from Malvika . PFA of mail forwarded by Malvika. Regards, Chaitali | mapping would have been there. | null | Configuration | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets/10240, Hi Rinoy Sebastin, As discussed over the call with Ms. Chaitali, we will initiate the connectivity after 2 PM, and clarify the query raised on Workflow. Regards, Adrenalin Support , Hi Rinoy Sebastin, As discussed over the call, these were 2018 transactions and we were unable to track the history, whether the mapping was available at that point of time. We tried verifying even in the backup role mapping tables also. In General, the workflow gets triggered, with reference to the Mapping done. We observed that in 2018 workflow HRP mapping was done. Also to ensure it is not manual update, we tried verifying the back up workflow tables of 2018, where we observed that the transactions got triggered to this id only. Since this id was available in older back up tables also, hope in logs the same would be available. Please discuss and let us know your feedback. Regards, Adrenalin Support |
Update Account No. | Dhivya, Kindly assist in clearing the details wrongly updated by the employee. ECN: 104824 Correct account number is 169284688654. Name : Shailesh Deshpande Confirm, once needful has been done. Regards, Chaitali | data was available in pims queue | null | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, 1 more similar case of ECN : 105235 Unable to update bank details. Error reflecting as Record already exists., Hi Rinoy Sebastin, As discussed with you over the call, we will share the connectivity by 2 PM and resolve the query with reference to Bank Details. Regards, Adrenalin Support , Hi Rinoy Sebastin, The employee existing bank details has been removed as requested. Please verify the data and let us know in case of any queries. Regards, Adrenalin Support , Hi Dhivya, 2 more cases whi are unable to update bank details: : Swapnil Kulkarni (105235) and IBL105446 Confirm, once done. Regards, Chaitali, Hi Rinoy Sebastin, As per the discussion with Chaitali, attached the query for your reference. Please execute the same and let us know in case of any queries. Regards, Adrenalin Support |
Form 16 to be uploaded into Adrenalin under Employee Attachment | Dear Jay,
As discussed this morning, we have moved the Form 16 zip files ( 3776
count) into the FTP which we used to receive the annexure.
Request you to upload the same in Adrenalin under Employee Attachments.
Please call us for any clarifications.
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
--
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This message (including any attachments) is intended only for
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Thank you.
| Form16 files uploaded in Employee attachment | null | Service Request | null | null | null | null | null | Closed | Hi Ns Rajesh, As discussed we will upload the provided files under employee attachment and we will share the updates with you. Regards, Adrenalin Support Adrenalin Support Team, Hi Ns Rajesh, We have uploaded the provided form 16 files under 'Employee Attachment'. Kindly check and revert us for further clarifications.
Regards, Adrenalin Support Adrenalin Support Team Adrenalin Support, Dear Team,
Thank you and it was done by last week itself.
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
On Sun, Aug 9, 2020 at 9:53 PM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Ns Rajesh,
>
>
> Reminder for the Ticket ID 10239 <#m_-3160013204193378800_fn10239> which
> has status as Pending Customer. Please let us know your feedback on the
> same.
>
>
> Regards,
>
> Adrenalin Support
>
> 10239:1025874
>
--
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
|
Employee Movement changes not reflecting | Dear Dhivya, Request you to have a check on this Malvika's Mail : Please
assist. Even though HR is making any changes for the employee through employee
movement, it is showing as submitted successfully but changes are not getting
appended. Also
the mail is not coming from Pulse for said changes being done. Neha
tried it multiple times, every time it showed submitted successfully, Even
Harneet tried from her id, still same issue. She
is able to raise for other employees excluding this employee only. ECN - 5713 Please check and confirm. Regards, Chaitali | two accounts as salary account | null | Data Correction | null | null | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, Please provide us few mins, we will share the connectivity and analyze the query raised on Employee Movement. Regards, Adrenalin Support , Hi Rinoy Sebastin, Request you to please join the below link : https://adrenalin-ec56.my.webex.com/join/dhivya.v Regards, Adrenalin Support , Hi Rinoy Sebastin, As discussed over the call, post analysis we understood that with the same account number the employee has two transactions as Salary Account and hence the discrepancy. Post manual clean up of 1 record, the query got rectified. Please verify the same and let us know in case of any queries. Regards, Adrenalin Support |
Reg: Settlement Issues. | Dear Team,
For the associate given below. DOJ is 27-07-2020 and LWD is 29-07-2020.
Only 2 days salary needs to be processed but more than 1 month salary is
processed in the system and PF component is missing in the settlement.
Request your help.
Please find the attachment sent for your reference.
15M Anil Kumar Sah
--
*With Regards*
*Kolanjinathan P - Full and Final Settlement Team - HR-Payroll Team*
--
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This message (including any attachments) is intended only for
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Thank you.
| Applied from date wrongly updated in the system. | null | Data Correction | null | null | null | null | null | Closed | Hi P Kolanjinathan GHR, We will check the above query regard to issue in processing the settlement of the above mentioned employee and we will share the updates with you. Regards, Adrenalin Support Adrenalin Support Team Adrenalin SupportAdrenalin Support, Hi P Kolanjinathan GHR, As discussed kindly check now by processing the settlement of the mentioned employee and let us know in case of queries. Regards, Adrenalin Support Adrenalin Support Team |
Reg: Error | Hi Jayakrishnan,
While uploading data in the system we are facing this type of error.
Request your help on an urgent basis.
[image: image.png]
--
*With Regards*
*Kolanjinathan P - Full and Final Settlement Team - HR-Payroll Team*
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
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| Issue is not reproducible. | null | Clarification | null | null | null | null | null | Closed | Hi P Kolanjinathan GHR, As discussed we will check the above query regard to issue while uploading the tax investments and we will share the updates with you. Regards, Jayakrishnan.N Product Support Regards, Adrenalin Support Adrenalin Support Team, Hi P Kolanjinathan GHR, As discussed we understood that now you are able to upload the investment details without issues. We request you to please let us if you faces the issue again. Regards, Adrenalin Support Adrenalin Support Team |
LTA issue for Sagar ID W6W | Dear Jay,
This is to inform you that Sagar ID W6W, he had LTA eligibility of
Rs.25000/- last year but not claimed as on date and
from Apr 20, he opted out of LTA and got the differential amount as part of
his monthly salary.
However, his LTA reimbursement page is showing the balances interchanged.
That is current eligibility is showing as 25k but previous unclaimed
balance is showing as 0.
Kindly clarify.
[image: image.png]
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
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Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
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communication in error, notify us immediately by telephone and
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Thank you.
| LTA corrections has been made for the mentioned employee. | null | Data Correction | null | null | null | null | null | Closed | Hi Ns Rajesh, We will check the above query regard to mismatch in LTA reimbursement of the above mentioned employee and will share the updates with you. Regards, Adrenalin Support Adrenalin Support Team, Dear Rajesh,
LTA Opening balance has been corrected. Please check now.
[cid:image001.png@01D6749C.D4FF2720]
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Thank you Bala. But a correction is required.
He doesn't opt for the current FY. Hence, his current year's eligibility
should be zero. Kindly remove that.
[image: image.png]
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
On Mon, Aug 17, 2020 at 1:49 PM Balakumaran V <Balakumaran.V@myadrenalin.com>
wrote:
> Dear Rajesh,
>
>
>
> LTA Opening balance has been corrected. Please check now.
>
>
>
>
>
>
>
> Best Regards,
>
> Balakumaran.v
>
> Product Support
> ------------------------------
>
> *Adrenalin eSystems Limited*
>
>
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
>
> Siruseri | Chennai – 600130.
>
> Email: Balakumaran.v@myadrenalin.com | L: 044-30247432. | M: +91
> 9841643095
>
>
>
>
> “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager,
> *Mr. Venkateswaran*; know about the quality of services provided by me.
>
> My manager can be contacted at *Venkateswaran.c@myadrenalin.com
> <Venkateswaran.c@myadrenalin.com>*".
>
>
>
> *, Dear Rajesh,
The same has been removed and executed the CRS Credit.
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Dear Jay,
This LTA issue is already rectified by Bala. If anything needs to be done
from my side please let me know
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
On Sun, Aug 23, 2020 at 9:58 AM Adrenalin eSystems LTD <
myadrenalincomAsk.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Dear Ns Rajesh,
>
>
> Reminder for the Ticket ID [10249] which has status as Pending Customer.
> Please let us know your feedback on the same.
>
>
> Regards,
>
> Adrenalin Support
>
> 10249:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
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distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
|
URGENT : Annexure 2 Report Regarding FY 19-20 | Dear Jay & Team,
Hope you are aware that we have migrated the ABS payroll (Top Management)
on Dec 19. Since it was mid of the year, as per your suggestion, we
uploaded the processed salary data for the period Apr to Dec 19 through
data upload.
However, the below 18 associates (that is resigned before Dec 19) data was
not available in the Annexure 2 report and it leaded to compliance issue
now. Because, their Form 16 was not available for download in the TRACES
portal.
Being all were top management people (including 4 CEOs, especially former
CEO of Adrenalin as well) it becomes an big issue.
Can you please let us know what went wrong? and how this was not captured
in the Annexure 2 report, though the data was uploaded very well into the
system ?
Kindly treat this as most urgent.
Employee Serial No (313) PAN Number Name Annexure 2 Not Available Q1
Filled Grand
Total Pay Group
A5R ACJPN2309J Narasimhan K 1 1 ABS
A7M AJFPP0094B Madhusudan Patra 1 1 ABS
A94 AAJPP3663M Prasad M N 1 1 ABS
AP8 AABPI3289C S Rajan 1 1 ABS
B6K ACWPR2238M Manu Rastogi 1 1 ABS
L76 ABBPJ7923K Ashish Jalnapurkar 1 1 ABS
MH2 BLEPM0152R Thirumoorthy Muniswamy 1 1 ABS
NS5 AAFPB9281K BALAJI GANESH 1 1 ABS
P7C AABPV2056N Varadarajan Srinivasan 1 1 ABS
Q13 AFTPM7021F Abhishek Mukherjee 1 1 ABS
S5V ANCPA3004F Ajitha S 1 1 ABS
D11 Rajesh Saxena 1 1 ABS
D2V Rajesh Kuppuswamy 1 1 ABS
NK4 KEDARNATH HARISHANKAR UDIYAVAR 1 1 ABS
S36 Rajneesh Kumar Chadha 1 1 ABS
TX3 Cherian Joseph 1 1 ABS
UT8 Janet Thomas 1 1 ABS
C4U ACRPS8809A Venkata Sarath Kumar Sivalenka 1 1 ABS
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
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may contain information that is non-public, proprietary,
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If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Clarification | null | Clarification | null | null | null | null | null | Closed | Hi Ns Rajesh, From the above description we understood that for the above mentioned ABS paygroup associates who resigned before DEC19 there data is not available in annexure2 report and hence form16 was not generated. We will check the same and will share the updates with you. Regards, Adrenalin Support Team , Dear Team,
Yes, my question is the same. Why is it not available in the Annexure 2,
though the data is available in the system ?
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
On Wed, Aug 12, 2020 at 9:22 PM Adrenalin Support <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Ns Rajesh,
>
> From the above description we understood that for the above mentioned ABS
> paygroup associates who resigned before DEC19 there data is not available
> in annexure2 report and hence form16 was not generated.
>
>
> We will check the same and will share the updates with you.
>
>
>
>
>
>
> Regards,
> Adrenalin Support Team
>
>
> On Wed, 12 Aug at 8:31 PM , Ns Rajesh <ns.rajesh@intellectdesign.com>
> wrote:
> Dear Jay & Team,
>
> Hope you are aware that we have migrated the ABS payroll (Top Management)
> on Dec 19. Since it was mid of the year, as per your suggestion, we
> uploaded the processed salary data for the period Apr to Dec 19 through
> data upload.
>
> However, the below 18 associates (that is resigned before Dec 19) data was
> not available in the Annexure 2 report and it leaded to compliance issue
> now. Because, their Form 16 was not available for download in the TRACES
> portal.
> Being all were top management people (including 4 CEOs, especially former
> CEO of Adrenalin as well) it becomes an big issue.
> Can you please let us know what went wrong? and how this was not captured
> in the Annexure 2 report, though the data was uploaded very well into the
> system ?
>
> Kindly treat this as most urgent.
>
> Employee Serial No (313) PAN Number Name Annexure 2 Not Available Q1
> Filled Grand Total Pay Group
> A5R ACJPN2309J Narasimhan K 1 1 ABS
> A7M AJFPP0094B Madhusudan Patra 1 1 ABS
> A94 AAJPP3663M Prasad M N 1 1 ABS
> AP8 AABPI3289C S Rajan 1 1 ABS
> B6K ACWPR2238M Manu Rastogi 1 1 ABS
> L76 ABBPJ7923K Ashish Jalnapurkar 1 1 ABS
> MH2 BLEPM0152R Thirumoorthy Muniswamy 1 1 ABS
> NS5 AAFPB9281K BALAJI GANESH 1 1 ABS
> P7C AABPV2056N Varadarajan Srinivasan 1 1 ABS
> Q13 AFTPM7021F Abhishek Mukherjee 1 1 ABS
> S5V ANCPA3004F Ajitha S 1 1 ABS
> D11 Rajesh Saxena 1 1 ABS
> D2V Rajesh Kuppuswamy 1 1 ABS
> NK4 KEDARNATH HARISHANKAR UDIYAVAR 1 1 ABS
> S36 Rajneesh Kumar Chadha 1 1 ABS
> TX3 Cherian Joseph 1 1 ABS
> UT8 Janet Thomas 1 1 ABS
> C4U ACRPS8809A Venkata Sarath Kumar Sivalenka 1 1 ABS
>
>
> thanks & regards,
> ns.rajesh, payroll services,
>
> ---------------------------------------------------------------------------------------
> This is the gist of all worship – to be pure and to do good to others.
> Swamy Vivekananda.
>
> This e-Mail may contain proprietary and confidential information and is
> sent for the intended recipient(s) only. If by an addressing or
> transmission error this mail has been misdirected to you, you are requested
> to delete this mail immediately. You are also hereby notified that any use,
> any form of reproduction, dissemination, copying, disclosure, modification,
> distribution and/or publication of this e-mail message, contents or its
> attachment other than by its intended recipient/s is strictly prohibited.
> Visit us at *https://www.intellectdesign.com*
> <https://www.intellectdesign.com/>
> This message (including any attachments) is intended only for the use of
> the individual or entity to which it is addressed and may contain
> information that is non-public, proprietary, privileged, confidential, and
> exempt from disclosure under applicable law or may constitute as attorney
> work product. If you are not the intended recipient, you are hereby
> notified that any use, dissemination, distribution, or copying of this
> communication is strictly prohibited. If you have received this
> communication in error, notify us immediately by telephone and (i) destroy
> this message if a facsimile or (ii) delete this message immediately if this
> is an electronic communication. Thank you.
>
> 10250:1025874
>
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
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<https://www.intellectdesign.com/>
, Hi Ns Rajesh, As discussed post analysis we understood that we have uploaded only the salary data for ABS employees and the below mentioned employees relieving date are also before DEC2019. Since we haven't processed their salary in our system, Tax data was not available in our system and hence the data was not available in annexure2 report. Kindly check and let us know for further queries.
Regards, Adrenalin Support |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Need to raise IT concern for password change | null | Clarification | null | null | null | null | null | Closed | null |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Internal Password Expiry mail. | null | Configuration | null | null | null | null | null | Closed | Venkateshwaran Chandrasekaran Hi Its01, Will raised an initiating query on the application for password change. Regards, Adrenalin Support Team Venkateshwaran Chandrasekaran, Merged from ticket 10253
Subject: Password Expiry Notification
Description: Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you., Tickets with IDs 10259, 10255, 10254 and 10253 are merged into this ticket., Merged from ticket 10254
Subject: Password Expiry Notification
Description: Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you., Merged from ticket 10255
Subject: Password Expiry Notification
Description: Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you., Merged from ticket 10259
Subject: Password Expiry Notification
Description: Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you., Venkateshwaran Chandrasekaran Hi Its01, Raised an initiate Query for password change. Regards, Adrenalin Support Team Venkateshwaran Chandrasekaran |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | null | null | null | null | null | null | null | Closed | This ticket is closed and merged into ticket 10252 |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | null | null | null | null | null | null | null | Closed | This ticket is closed and merged into ticket 10252 |
Compensation template issue | Hi Dhivya , As discussed, PFA of mailer as HR is unable to proceed further, with appointment letter. Kindly assist on priority. Regards, Chaitali | updated as default template and submitted offer | null | Data Correction | null | Offer Management | null | null | null | Closed | user_agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.97 Safari/537.36
seen_articles:
referrer: https://myadrenalincare.freshdesk.com/support/tickets, Hi Rinoy Sebastin, As discussed over the call, please provide us few minutes, we will share the connectivity and resolve the query raised on Compensation template on Make Offer. Regards, Adrenalin Support , Hi Rinoy Sebastin, Post analysis we understood that the template has been mapped, however still the template was not getting displayed in front end. We understood that the candidate belongs to the template namely "JM2" and while fetching the template, the application checks whether it is default template, if yes it displays the CTC template, if not it doesn't. However this issue has occured only with reference to this two candidates of a particular vacancy. Hence we have done the required changes (updated as default template,through back end, gave the offer and rolled back the changes within two mins. Now the offer was given for the respective candidates. However requested the HR to verify for few cases for same vacancy and other vacancy and let us know. Regards, Adrenalin Support |
New Tax Regime - GIFTS to be included in the data upload | Dear Jay,
Good Day!
Hope you are aware that earlier those who had opted for new tax regime, we
were not able to upload their Stock Perquite and Car perqusite and you have
rectified the same.
Now, Gift has come. Kindly include this component as well for uploading.
Please find below the error message while uploading the same.
[image: image.png]
NL6 GIFTS
Q7N GIFTS
Q83 GIFTS
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
--
This e-Mail may contain proprietary and confidential information and is
sent for the intended recipient(s) only. If by an addressing or
transmission error this mail has been misdirected to you, you are requested
to delete this mail immediately. You are also hereby notified that any use,
any form of reproduction, dissemination, copying, disclosure, modification,
distribution and/or publication of this e-mail message, contents or its
attachment other than by its intended recipient/s is strictly prohibited.
Visit us at *https://www.intellectdesign.com*
<https://www.intellectdesign.com/>
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| migration error | null | Clarification | null | null | null | null | null | Closed | Dear Rajesh,
While doing the Max migration , this issue reoccurred. The same has been rectified now. Please do the upload and share your feedback.
Best Regards,
Balakumaran.v
Product Support
________________________________
Adrenalin eSystems Limited
06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
Siruseri | Chennai – 600130.
Email: Balakumaran.v@myadrenalin.com<mailto:Balakumaran.v@myadrenalin.com> | L: 044-30247432. | M: +91 9841643095
“I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager, Mr. Venkateswaran; know about the quality of services provided by me.
My manager can be contacted at Venkateswaran.c@myadrenalin.com<mailto:Venkateswaran.c@myadrenalin.com>".
, Dear Jay,
I am getting reminders for confirmation for the above issue. We will upload
the same only by next month.
Hence, please close this query as the issue is fixed. In case of any
assistance, we will come back to you later.
thanks & regards,
ns.rajesh, payroll services,
---------------------------------------------------------------------------------------
This is the gist of all worship – to be pure and to do good to others.
Swamy Vivekananda.
On Mon, Aug 17, 2020 at 12:50 PM Adrenalin eSystems LTD <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> There is a new comment in the ticket submitted by Ns Rajesh to Support
> Center
>
> Comment added by : bala kumaran
>
> Comment Content:
> Dear Rajesh,
>
> While doing the Max migration , this issue reoccurred. The same has been
> rectified now. Please do the upload and share your feedback.
>
> Best Regards,
> Balakumaran.v
> Product Support
> ------------------------------
> *Adrenalin eSystems Limited*
>
> 06th Floor, Next Level, Intellect Design Arena | Plot No. 3/G3, SIPCOT IT Park |
> Siruseri | Chennai – 600130.
> Email: Balakumaran.v@myadrenalin.com | L: 044-30247432. | M: +91
> 9841643095
>
>
> “I am keen to know if you have any suggestions for improvement or feedback on the services rendered by me. Please feel free to let my manager,
> *Mr. Venkateswaran*; know about the quality of services provided by me.
> My manager can be contacted at *Venkateswaran.c@myadrenalin.com
> <Venkateswaran.c@myadrenalin.com>*".
>
>
> |
Password Expiry Notification | Dear Ask Adrenalin,
Your password will expire on 2020/08/23 08:35 PM. So, please change your domain password as soon as possible.
If you are in outside of our office network, please use the URL for change your password
https://owa.myadrenalin.com - Login with your user id, Click Settings Icon -> Change Password
type current password, new password and confirm password than click Save.
Note: Password should be in 10 Alphanumeric ex: aA1!bB2@cc, you should not reuse your old password.
Thank you.
Regards
IT Help Desk This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| null | null | null | null | null | null | null | null | Closed | This ticket is closed and merged into ticket 10252 |
FW: Employee status not reflecting as confirmed in HRMS - Aye5139 | Dear Team
For Aye5139 employee status is still probationer though he is confirmed. Confirmation mail attached.
Pls fix
--
****************************************CONFIDENTIAL****************************************
* **The Information
contained in this electronic communication is intended
solely for the
individual(s) or entity to which it is addressed. It may
contain proprietary,
confidential and/or legally privileged information.
Any review, retransmission,
dissemination, printing, copying or other use
of or taking any action in
reliance on the contents of this information by
person(s) or entities other
than the intended recipient is strictly
prohibited and may be unlawful. If you
have received this communication in
error, please notify us by responding to
this email or telephone and
permanently delete all copies of this message and
corresponding attachments
from your system(s) immediately. The contents of this
message do not
necessarily represent the views or policies of Aye finance.*
* The
recipient should check this email and any attachments for the presence of
viruses. Aye finance cannot Guarantee that e-mail** communications are
secure or error free as information could be intercepted, corrupted,
amended,
lost, destroyed, arrive late or incomplete or may contain
viruses.*
====================================
This message (including any attachments) is intended only for
the use of the individual or entity to which it is addressed and
may contain information that is non-public, proprietary,
privileged, confidential, and exempt from disclosure under
applicable law or may constitute as attorney work product.
If you are not the intended recipient, you are hereby notified
that any use, dissemination, distribution, or copying of this
communication is strictly prohibited. If you have received this
communication in error, notify us immediately by telephone and
(i) destroy this message if a facsimile or (ii) delete this message
immediately if this is an electronic communication.
Thank you.
| Data updation problem | null | Data Correction | null | Confirmation Management | null | null | null | Closed | Hi Sargam Gupta, We understand that the employee status is not reflecting as confirmed in the Application for the AYE5139. We will check and update you. Regards, Adrenalin Support Adrenalin Support Team, Hi Sargam Gupta, As discussed over call, please check with the Employee status - Aye5139 and revert. Regards, Adrenalin Support Adrenalin Support Team, His confirmation status is changed but confirmation date is not reflecting in HRMS. His confirmation date is 19 July 2020
, Hi Sargam Gupta, We will check the confirmation date is not reflecting in HRMS and update you. Regards, Adrenalin Support Adrenalin Support Team, Hi Sargam Gupta, Please check the confirmation date & Status for the Employee - AYE5139 and revert. Regards, Adrenalin Support Adrenalin Support Team Adrenalin SupportAdrenalin Support, It's not reflecting. Pls fix.
On Wed, Aug 26, 2020 at 3:25 PM Adrenalin Support <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Sargam Gupta,
>
> Please check the confirmation date & Status for the Employee - AYE5139
> and revert.
>
>
> Regards,
> Adrenalin Support
> Adrenalin Support Team
> Adrenalin SupportAdrenalin Support
>
> On Wed, 26 Aug at 11:01 AM , Adrenalin Support <
> myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Sargam Gupta,
>
> We will check the confirmation date is not reflecting in HRMS and update
> you.
>
> Regards,
> Adrenalin Support
> Adrenalin Support Team
>
>
> On Wed, 26 Aug at 10:47 AM , Sargam Gupta <sargam.gupta@ayefin.com>
> wrote:
> His confirmation status is changed but confirmation date is not reflecting
> in HRMS. His confirmation date is 19 July 2020
>
>
> , Hi Sargam Gupta, Please check the attached "Employment details" form and it is getting reflected. please revert which form/Report you are refering. Regards, Adrenalin Support Adrenalin Support Team, Employee Details Report. Confirmation due date is blank for this employee.
On Tue, Sep 1, 2020 at 9:26 AM Adrenalin Support <
myadrenalincomask.adrenalin@myadrenalincare.freshdesk.com> wrote:
> Hi Sargam Gupta,
>
> Please check the attached "Employment details" form and it is getting
> reflected. please revert which form/Report you are refering.
>
> Regards,
> Adrenalin Support
> Adrenalin Support Team
>
>
> , Hi Sargam Gupta, Kindly check now in Employee details Report. Regards, Iswarya.S Adrenalin Support Adrenalin Support Team, Confirmation due date is still not updated for this employee in employee details report.
, Hi Sargam Gupta, Please check the attached screenshot in which it is reflecting in "Employee Details Report" form for the Employee - AYE5139-Rizwan Pasha. Regards, Adrenalin Support Adrenalin Support Team |
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