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8
maintenance-request-00628
maintenance-request
real-estate-and-property
{"tenancy":{"address":"Flat 14, Granary Lane","earlier_reports_of_this_issue":0,"managed_by":"Oakhaven Estates","tenant":"Nils Ekstrom","property":"PR-96763"},"request":{"days_open":9,"status":"open"},"response_times":{"cosmetic":"at the next inspection, within 90 days","routine, within 28 days":"appliance faults, pest...
{"q1":{"type":"noul","instructions":"Did they break it themselves?","criteria":{"false":"Not the tenant's doing.","true":"Tenant caused it."}},"q2":{"type":"choice","instructions":"What is the problem the tenant reports?","criteria":{"electrical_hazard":"Sparking or burning electrics.","blocked_drain":"A drain is block...
{"q1":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q2":{"type":"choice","label":"cosmetic","probabilities":{"electrical_hazard":0.0,"blocked_drain":0.0,"cosmetic":1.0,"no_hot_water":0.0,"appliance_fault":0.0,"broken_window":0.0,"smoke_alarm_fault":0.0},"confidenc...
4
bug-report-triage-00058
bug-report-triage
software-engineering
{"new_report":{"reporter":"Thomas Bühler","environment":"Android app","description":"I was trying to log in to Vetch Analytics and noticed that the totals shown on the login page are not correct. The numbers displayed don't match what I've seen in the app before. It's showing much higher numbers than expected. I'm not ...
{"q1":{"type":"choice","instructions":"What should the team do with this bug report?","criteria":{"schedule":"Schedule for the next sprint.","needs_repro":"Ask the reporter for steps to reproduce.","security":"Send to the security team privately.","merge":"Close as a duplicate of an open issue.","fix_now":"Fix now, out...
{"q1":{"type":"choice","label":"needs_repro","probabilities":{"schedule":0.0,"needs_repro":1.0,"security":0.0,"merge":0.0,"fix_now":0.0,"later":0.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"noul","label":"false","probabilit...
5
transaction-monitoring-00751
transaction-monitoring
compliance-and-risk
{"Case":"AML-200232","Opened":"2025-06-07","Trigger":"structuring","Client":"Jorge Castro Muñoz","Client Kind":"individual","Client Since Days":1904,"Due Diligence":"pending","Pep":false,"Declared Monthly Volume":27400,"Last 30 Days Total":66680.3,"Times Declared Volume":2.43,"Movements":[{"Id":"TX2147458","Days Ago":1...
{"explained":{"type":"noul","instructions":"Is there a stated reason backed by documents?","criteria":{"false":"Not explained.","true":"Explained with documents."}},"disposition":{"type":"choice","instructions":"As the reviewing analyst, route this alert.","criteria":{"1":"Ask the customer for documents: to bring due d...
{"explained":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"disposition":{"type":"choice","label":"3","probabilities":{"1":0.0,"2":0.0,"3":1.0},"confidence":1.0}}
2
alert-triage-00290
alert-triage
security-operations
{"alert_id":"ALR-251203","detection":"an API token with admin scope was created","detected":"2027-01-28 20:03 UTC","account":"Ondřej Dvořák","account_type":"user","account_privileges":"write","mfa":"enrolled","password_or_key_age_days":362,"target":"payroll database (high criticality)","approved_change_in_progress":fal...
{"q1":{"type":"noul","instructions":"Has it been more than 30 days since they changed the password?","criteria":{"false":"The password or key is 30 days old or less.","true":"The password or key is older than 30 days."}},"q2":{"type":"score","instructions":"Place this alert on the response clock.","criteria":["No time ...
{"q1":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q2":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"confidence":1.0},"q3":{"type":"choice","label":"block","probabilities":{"analyse":0.0,"block":1.0,"watch":0.0,"benign"...
7
incident-triage-00043
incident-triage
it-operations
{"policy":"Tier 1: checkout, login, payments-api; tier 2: search, notifications; else tier 3. Hit hard, at the peak: 5x usual+, 95%+ CPU, or under half succeeding. Availability signal: an availability alert only, never latency, errors, saturation or backlog. SEV1: tier 1 with any of: an availability signal, hit hard, 3...
{"q1":{"type":"noul","instructions":"Did a release just break this?","criteria":{"false":"No recent deploy.","true":"After a deploy."}},"q2":{"type":"noul","instructions":"Determine whether the current value is at least 5 times the normal value.","criteria":{"false":"The metric is under 5 times its normal level.","true...
{"q1":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0}}
2
patient-message-00959
patient-message
healthcare-administration
{"Routing Rules":["Chest pain, sudden difficulty breathing, or a drooping face or slurred speech: reply at once with the emergency script telling the patient to call emergency services.","Reschedules and cancellations go to the appointments team. Cancelling or rescheduling under 24 hours before counts as a missed appoi...
{"red_flag":{"type":"noul","instructions":"Red-flag symptom?","criteria":{"false":"The patient describes no emergency symptom.","true":"The patient describes a symptom on the emergency list happening now."}},"request_type":{"type":"choice","instructions":"Tag it.","criteria":{"1":"A sick note.","2":"More of a medicine....
{"red_flag":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"request_type":{"type":"choice","label":"1","probabilities":{"1":1.0,"2":0.0,"3":0.0,"4":0.0,"5":0.0,"6":0.0},"confidence":1.0},"route":{"type":"choice","label":"doctor_call","probabilities":{"doctor_call":1...
3
content-moderation-00856
content-moderation
trust-and-safety
{"as_of":"2024-03-28","community":"gaming","rules":["No spam, and no promotion of your own business or channel.","No scams, and no links that ask for passwords or payment details.","No insults or harassment aimed at another member.","No health claims that contradict medical consensus.","Never post someone else's addres...
{"q1":{"type":"score","instructions":"You prioritise the report queue. How high does this post go?","criteria":["Harmless.","Nuisance: spam or promotion.","Harmful: harassment or health misinformation.","Serious: a scam or exposed private details."]},"q2":{"type":"noul","instructions":"You watch new accounts. Is this a...
{"q1":{"type":"score","label":"2","probabilities":{"0":0.0,"1":0.0,"2":1.0,"3":0.0},"score":2.0,"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":...
4
renewal-risk-00243
renewal-risk
sales-and-crm
{"as_of":"2026-09-11","account":{"product":"Rookpoint","annual_value":15900,"name":"Marlowe Packaging LLC","renewal_in_days":46},"usage":{"seats_purchased":111,"seats_active_last_30_days":39,"trend_last_quarter":"flat"},"support":{"tickets_last_90_days":21,"open_priority_one_incident":false},"relationship":{"latest_nps...
{"play":{"type":"choice","instructions":"How should the account team approach this renewal?","criteria":{"A":"Save plan.","B":"Renew.","C":"Executive save.","D":"Expand."}},"under_used":{"type":"noul","instructions":"You track adoption. Is this account below 90%?","criteria":{"false":"90% or more used.","true":"Under 9...
{"play":{"type":"choice","label":"B","probabilities":{"A":0.0,"B":1.0,"C":0.0,"D":0.0},"confidence":1.0},"under_used":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"detractor":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confid...
3
maintenance-request-00228
maintenance-request
real-estate-and-property
{"currentMonth":"February","tenancy":{"property":"PR-79944","address":"Flat 43, Cobden Road","tenant":"Qing Huang","managedBy":"Glenrothe Lettings","earlierReportsOfThisIssue":2},"request":{"status":"open","daysOpen":0},"responseTimes":{"emergency, within 24 hours":"active leaks, electrical hazards, a broken outside do...
{"issue":{"type":"choice","instructions":"From the message, what needs fixing?","criteria":{"1":"Sparking or burning electrics.","2":"A smoke alarm that chirps or fails its test.","3":"Peeling paint or a loose fitting.","4":"No hot water.","5":"A supplied appliance has stopped working.","6":"A cracked window pane.","7"...
{"issue":{"type":"choice","label":"1","probabilities":{"1":1.0,"2":0.0,"3":0.0,"4":0.0,"5":0.0,"6":0.0,"7":0.0,"8":0.0,"9":0.0},"confidence":1.0},"safety_risk":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"overdue":{"type":"noul","label":"false","probabilities":{"f...
5
contract-review-00013
contract-review
legal-and-contracts
{"as_of":"2024-05-30","contract":{"ref":"CTR-2024-7720","type":"consulting services agreement","our_entity":"Redmarsh Instruments Inc","counterparty":"Juniper Machining","annual_value":"GBP 215,079.00","business_owner":"Fatima Khalil"},"playbook":["Liability must be capped at 12 months of fees, at the contract value, o...
{"q1":{"type":"noul","instructions":"Does this contract commit us to an initial term above 12 months?"},"q2":{"type":"noul","instructions":"Can we terminate for convenience, before the term is up?"},"q3":{"type":"choice","instructions":"What does the liability clause limit each party to?","criteria":{"twelve_months_fee...
{"q1":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q3":{"type":"choice","label":"twelve_months_fees","probabilities":{"twelve_months_fees":1.0,"contract_value"...
3
content-moderation-00435
content-moderation
trust-and-safety
"My roses are doing terrible this season I think it's because Lars Bergstrom gave me some stupid advice on pruning them last week they just look awful now I don't know why people like that think they're experts"
{"targets_member":{"type":"noul","instructions":"Targets someone?","criteria":{"false":"The post targets no member.","true":"The post insults or exposes a named member."}},"contains_link":{"type":"noul","instructions":"Is there a link in it?","criteria":{"false":"The post contains no link.","true":"The post contains a ...
{"targets_member":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"contains_link":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0}}
2
alert-triage-00786
alert-triage
security-operations
{"history":{"prior_alerts_90d":0,"logins_30d":229},"alert":{"id":"ALR-974043","rule":"brute_force","description":"repeated failed sign-ins against one account","raised_at":"2023-03-06 04:46 UTC"},"context":{"source_ip":"32.190.90.134","asset":"internal wiki","source_on_allowlist":false,"asset_criticality":"low","change...
{"stale_credential":{"type":"noul","instructions":"You audit credential hygiene. Does this account breach a 90-day rotation rule?","criteria":{"false":"90 days or less.","true":"Older than 90 days."}},"failures_over":{"type":"noul","instructions":"You review lockout policy. Did this attack go beyond 100 failed tries?",...
{"stale_credential":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"failures_over":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0}}
2
maintenance-request-00947
maintenance-request
real-estate-and-property
{"Current Month":"March","Tenancy":{"Property":"PR-37712","Address":"Flat 32, Ropewalk Close","Tenant":"Zoltan Nagy","Managed By":"Brackwell Estates","Earlier Reports Of This Issue":2},"Request":{"Days Open":32,"Status":"open"},"Response Times":{"Emergency, within 24 hours":"active leaks, electrical hazards, a broken o...
{"safety_risk":{"type":"noul","instructions":"A hazard to the occupants is present."},"action":{"type":"choice","instructions":"Who do we send, and when?","criteria":{"next_inspection":"Next inspection.","book_contractor":"Book a contractor.","escalate":"Escalate."}}}
{"safety_risk":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"action":{"type":"choice","label":"escalate","probabilities":{"next_inspection":0.0,"book_contractor":0.0,"escalate":1.0},"confidence":1.0}}
2
bug-report-triage-00665
bug-report-triage
software-engineering
"The settings page in Rookworks takes a long time to load. To reproduce this, I:\n1. Log in to the app as an admin user.\n2. Navigate to the settings page.\nMy colleagues have reported the same issue, and it's happening for many users. The delay is noticeable every time we access the settings."
{"security_issue":{"type":"noul","instructions":"You route security bugs away from the public tracker. Is this one?","criteria":{"false":"Not a security issue.","true":"A security issue."}},"severity":{"type":"score","instructions":"Rate it.","criteria":["Cosmetic: misaligned buttons, and it works.","Minor: a slow page...
{"security_issue":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"severity":{"type":"score","label":"1","probabilities":{"0":0.0,"1":1.0,"2":0.0,"3":0.0},"score":1.0,"confidence":1.0},"workaround":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0....
5
bug-report-triage-00792
bug-report-triage
software-engineering
{"asOf":"2027-04-06","project":"Briskledger","openIssues":[{"id":"#3576","title":"The reports page shows the wrong totals"},{"title":"The checkout page shows an error 500","id":"#2656"},{"title":"The reports page is very slow to load","id":"#8101"},{"id":"#8214","title":"The search page crashes on open"}],"newReport":{...
{"workaround":{"type":"noul","instructions":"Workaround?","criteria":{"false":"The reporter mentions no workaround.","true":"The reporter mentions a way to work around the problem."}},"action":{"type":"choice","instructions":"Compare the report with the open issues and pick the outcome.","criteria":{"A":"Duplicate.","B...
{"workaround":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"action":{"type":"choice","label":"A","probabilities":{"A":1.0,"B":0.0,"C":0.0,"D":0.0,"E":0.0,"F":0.0},"confidence":1.0},"severity":{"type":"score","label":"1","probabilities":{"0":0.0,"1":1.0,"2":0.0,"3":...
3
renewal-risk-00116
renewal-risk
sales-and-crm
{"support":{"tickets_last_90_days":2,"open_priority_one_incident":false},"relationship":{"executive_sponsor_left":false,"evaluating_competitor":true},"usage":{"seats_purchased":378,"seats_active_last_30_days":113,"seat_utilisation_pct":29.9,"trend_last_quarter":"falling"},"playbook":["Three or more risk signals: execut...
{"q1":{"type":"score","instructions":"Score the risk.","criteria":["Low: no risk signal.","Some: one signal.","High: two signals.","Severe: three or more signals."]},"q2":{"type":"noul","instructions":"Is usage above the licence count?"},"q3":{"type":"choice","instructions":"Read the usage, support and relationship dat...
{"q1":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"choice","label":"executive_save","probabilities":{"save_plan":0.0,"renew":0.0,"executi...
5
return-request-00789
return-request
retail-and-ecommerce
{"as_of":"2024-10-08","order":{"id":"O5923742","shop":"Easterby Retail","customer":"Jakov Filipović","item":"a smart watch","category":"electronics","price":28.29,"currency":"EUR","delivered":"2024-08-30","days_since_delivery":39,"final_sale":false},"return_policy":["Unused items can be returned within 30 days of deliv...
{"resolution":{"type":"choice","instructions":"You handle returns for this shop. What do you offer this customer?","criteria":{"A":"A full refund to the original payment method.","B":"Store credit for the price paid.","C":"Not eligible under the policy."}},"reason":{"type":"choice","instructions":"Label the reason.","c...
{"resolution":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0},"confidence":1.0},"reason":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0,"D":0.0,"E":0.0,"F":0.0,"G":0.0},"confidence":1.0},"fault_claimed":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0}...
4
patient-message-00140
patient-message
healthcare-administration
{"routing_rules":["Chest pain, sudden difficulty breathing, or a drooping face or slurred speech: reply at once with the emergency script telling the patient to call emergency services.","Reschedules and cancellations go to the appointments team. Cancelling or rescheduling under 24 hours before counts as a missed appoi...
{"q1":{"type":"choice","instructions":"As the practice administrator, route this message.","criteria":{"appointments":"The appointments team.","clinician_callback":"A clinician calls the patient back.","reception":"Reception.","registration":"The registration team.","emergency_advice":"Reply now with the emergency scri...
{"q1":{"type":"choice","label":"registration","probabilities":{"appointments":0.0,"clinician_callback":0.0,"reception":0.0,"registration":1.0,"emergency_advice":0.0,"prescriptions":0.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"typ...
3
invoice-po-match-00210
invoice-po-match
accounts-payable
{"case":{"opened":"2027-01-30","vendor":"Inglewood Maintenance Supplies Ltd","bill":{"number":"INV-2027-2471","currency":"EUR","items":[{"amount":1887.24,"price":943.62,"desc":"forklift battery charger","quantity":2,"price_diff_pct":0,"item":"SKU-126"},{"item":"SKU-455","desc":"pneumatic fitting, 8 mm","quantity":49,"p...
{"issue_type":{"type":"choice","instructions":"Name the kind of exception that stops a clean match, or say there is none.","criteria":{"extra_charge":"Extra charge.","vendor_details":"Vendor details.","currency":"Currency.","tax":"Tax error.","duplicate":"Duplicate.","price":"Price difference.","quantity":"Quantity dif...
{"issue_type":{"type":"choice","label":"none","probabilities":{"extra_charge":0.0,"vendor_details":0.0,"currency":0.0,"tax":0.0,"duplicate":0.0,"price":0.0,"quantity":0.0,"not_received":0.0,"missing_receipt":0.0,"none":1.0},"confidence":1.0},"discount_available":{"type":"noul","label":"false","probabilities":{"false":1...
5
alert-triage-00714
alert-triage
security-operations
{"as_of":"2025-03-17","alert":{"description":"repeated failed sign-ins against one account","raised_at":"2025-03-17 01:11 UTC","rule":"brute_force","id":"ALR-858346"},"principal":{"name":"runner-500","type":"ci_runner","privileges":"write","mfa_enrolled":false,"credential_rotated_days_ago":443},"context":{"asset":"test...
{"urgency":{"type":"score","instructions":"How quickly must a responder act on this alert?","criteria":["No time pressure: the triage rules explain the activity.","Routine: a weak signal for the normal queue.","Elevated: unauthorised activity with no likely compromise; within the working day.","Critical: a likely compr...
{"urgency":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"confidence":1.0},"prior_alerts_over":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0}}
2
ticket-triage-01022
ticket-triage
customer-support
"Customer: Hi, I think someone is using my Tambergrid account - I've noticed some unusual activity in my grid settings."
{"q1":{"type":"choice","instructions":"What's their mood?","criteria":{"resigned":"Tired and resigned, expecting little.","frustrated":"Frustrated but civil.","urgent":"Polite but pressing for speed."}},"q2":{"type":"score","instructions":"How likely is this customer to stop doing business with us because of this?","cr...
{"q1":{"type":"choice","label":"resigned","probabilities":{"resigned":0.8,"frustrated":0.2,"urgent":0.0},"confidence":0.7},"q2":{"type":"score","label":"1","probabilities":{"0":0.0,"1":1.0,"2":0.0,"3":0.0},"score":1.0,"confidence":1.0},"q3":{"type":"choice","label":"account_security","probabilities":{"account_security"...
5
bug-report-triage-00419
bug-report-triage
software-engineering
{"As Of":"2025-10-02","Project":"Ternflow","Open Issues":[{"Id":"#4618","Title":"The search page has misaligned buttons"},{"Id":"#2407","Title":"The login page has misaligned buttons"},{"Id":"#4718","Title":"The notifications page loses unsaved changes"}],"New Report":{"Reporter":"Leila Farouk","Environment":"iOS app",...
{"q1":{"type":"choice","instructions":"Determine the triage outcome for this report.","criteria":{"A":"Send to the security team privately.","B":"Close as a duplicate of an open issue.","C":"Put in the backlog.","D":"Schedule for the next sprint.","E":"Fix now, outside the sprint.","F":"Ask the reporter for steps to re...
{"q1":{"type":"choice","label":"D","probabilities":{"A":0.0,"B":0.0,"C":0.0,"D":1.0,"E":0.0,"F":0.0},"confidence":1.0},"q2":{"type":"choice","label":"1","probabilities":{"1":1.0,"2":0.0,"3":0.0,"4":0.0},"confidence":1.0},"q3":{"type":"score","label":"2","probabilities":{"0":0.0,"1":0.0,"2":1.0,"3":0.0},"score":2.0,"con...
5
incident-triage-00799
incident-triage
it-operations
{"plannedMaintenance":false,"raised":"2025-08-11","metric":"availability","alertId":"MON-572824","canRollBack":true,"forMinutes":108,"regions":3,"service":"notifications (tier 2)","userReportsLastHour":261,"deployMinutesBefore":10,"resolvedItself":false,"policy":"Tier 1: checkout, login, payments-api; tier 2: search, n...
{"customer_facing":{"type":"noul","instructions":"Is the affected service one that customers use directly?"},"deploy_related":{"type":"noul","instructions":"Deploy related?"},"ongoing":{"type":"noul","instructions":"The problem is still happening.","criteria":{"false":"The metric is back to normal.","true":"The metric ...
{"customer_facing":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"deploy_related":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"ongoing":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"no...
8
ticket-triage-00501
ticket-triage
customer-support
{"thread":[{"role":"customer","text":"i'm having trouble signing in to corvstack - when i try, it just says my password is incorrect, but i'm sure i'm using the right one. my email address on the account is luca.esposito@aol.com."}],"channel":"web_form","account":{"seats":3,"tickets_last_90_days":0,"tenure_months":53,"...
{"churn_risk":{"type":"score","instructions":"Judge from the conversation how close this customer is to leaving.","criteria":["No sign of dissatisfaction with us. Worry about the problem itself does not count.","Mild frustration, and the relationship is intact.","Clearly unhappy with us: repeat problems or strong compl...
{"churn_risk":{"type":"score","label":"0","probabilities":{"0":1.0,"1":0.0,"2":0.0,"3":0.0},"score":0.0,"confidence":1.0},"deadline_given":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"needs_human":{"type":"noul","label":"false","probabilities":{"false":1.0,"true"...
7
ticket-triage-00825
ticket-triage
customer-support
{"as_of":"2023-05-11","channel":"email","account":{"refund_policy":"refunds within 14 days of a charge","seats":1,"customer":"Elena Bianchi","plan":"standard","tickets_last_90_days":0,"tenure_months":1,"product":"Embersync"},"support_policy":["If the customer says the problem is solved, close with no action.","A possib...
{"deadline_given":{"type":"noul","instructions":"Is there a specific time limit in what the customer wrote?","criteria":{"false":"The customer gives no deadline.","true":"The customer says when they need this done."}},"action":{"type":"choice","instructions":"You are the support assistant for this product and this conv...
{"deadline_given":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"action":{"type":"choice","label":"escalate","probabilities":{"clarify":0.0,"escalate":1.0,"resolve":0.0,"issue_refund":0.0},"confidence":1.0},"tone":{"type":"choice","label":"calm","probabilities":{"u...
8
ad-claim-review-00369
ad-claim-review
marketing-and-content
{"asOf":"2027-01-26","submission":{"brand":"Cloverhollow","quotesAPaidEndorsement":false,"category":"car insurance","channel":"social post"},"policy":["No health or medical benefit claim may run until legal has approved it. A cosmetic claim about looks, such as glowing or radiant skin, is not a health claim.","A claim ...
{"main_issue":{"type":"choice","instructions":"Name the worst problem, or say there is none.","criteria":{"1":"Unsourced best claim.","2":"Offer with no end.","3":"Trademark.","4":"None."}},"health_claim":{"type":"noul","instructions":"Are they claiming it improves your health?","criteria":{"false":"The copy makes no h...
{"main_issue":{"type":"choice","label":"4","probabilities":{"1":0.0,"2":0.0,"3":0.0,"4":1.0},"confidence":1.0},"health_claim":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"verdict":{"type":"choice","label":"approve","probabilities":{"revise":0.0,"approve":1.0,"leg...
5
ad-claim-review-00576
ad-claim-review
marketing-and-content
{"As Of":"2027-04-20","Submission":{"Brand":"Softhollow","Category":"skincare","Channel":"poster"},"Policy":["No health or medical benefit claim may run until legal has approved it. A cosmetic claim about looks, such as glowing or radiant skin, is not a health claim.","A claim to be the best, the first or number one ne...
{"q1":{"type":"choice","instructions":"Determine the review outcome for this advertisement under the policy.","criteria":{"reject":"Reject.","legal_review":"Legal review.","revise":"Revise."}},"q2":{"type":"noul","instructions":"A rival brand appears in the ad."},"q3":{"type":"noul","instructions":"Does the ad promise ...
{"q1":{"type":"choice","label":"legal_review","probabilities":{"reject":0.0,"legal_review":1.0,"revise":0.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,...
4
content-moderation-00077
content-moderation
trust-and-safety
{"enforcement":["A post that breaks no rule stays up.","A scam is removed and the account suspended.","Private details from an author with 2 or more prior strikes are removed and the account suspended. Other private details are sent to the safety team.","Harassment is removed, and the account also suspended if the auth...
{"action":{"type":"choice","instructions":"What should the moderator do with this post?","criteria":{"delete":"Remove.","suspend":"Remove and suspend.","add_warning":"Label.","specialist_review":"Escalate to the safety team."}},"severity":{"type":"score","instructions":"Where does this post sit between harmless and dan...
{"action":{"type":"choice","label":"specialist_review","probabilities":{"delete":0.0,"suspend":0.0,"add_warning":0.0,"specialist_review":1.0},"confidence":1.0},"severity":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"confidence":1.0},"prior_strikes":{"type":"noul","label":"f...
7
patient-message-00466
patient-message
healthcare-administration
{"as_of":"2025-12-26","practice":"Granary Lane Practice","patient_record":{"name":"Dev Iyer","registered_here":true,"next_appointment_in_hours":63},"routing_rules":["Chest pain, sudden difficulty breathing, or a drooping face or slurred speech: reply at once with the emergency script telling the patient to call emergen...
{"route":{"type":"choice","instructions":"Who deals with this one?","criteria":{"emergency_advice":"Emergency advice.","reception":"Reception.","registration":"Registration.","prescriptions":"Prescriptions."}},"request_type":{"type":"choice","instructions":"Tag the message with its request.","criteria":{"enquiry":"A ge...
{"route":{"type":"choice","label":"emergency_advice","probabilities":{"emergency_advice":1.0,"reception":0.0,"registration":0.0,"prescriptions":0.0},"confidence":1.0},"request_type":{"type":"choice","label":"urgent_symptoms","probabilities":{"enquiry":0.0,"move_appointment":0.0,"sick_note":0.0,"feedback":0.0,"cancel_ap...
3
maintenance-request-00569
maintenance-request
real-estate-and-property
{"tenant_message":"The cupboard door in my flat is loose. It's flat 31 on Ropewalk Close. Could you please arrange for someone to fix it? I would appreciate it if they could do it at their earliest convenience. Thank you, Bilal Khan.","request":{"days_open":12,"status":"open"},"tenancy":{"property":"PR-10888","address"...
{"q1":{"type":"noul","instructions":"Safety risk?","criteria":{"false":"The problem is an inconvenience, not a hazard, such as a faulty appliance, pests, a broken window, a door buzzer, a blocked drain or no hot water.","true":"The problem is a hazard: an active leak, sparking or burning electrics, a broken outside loc...
{"q1":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q2":{"type":"choice","label":"B","probabilities":{"A":0.0,"B":1.0,"C":0.0,"D":0.0,"E":0.0},"confidence":1.0},"q3":{"type":"choice","label":"cosmetic","probabilities":{"no_hot_water":0.0,"cosmetic":1.0,"electrical...
3
maintenance-request-00042
maintenance-request
real-estate-and-property
"Hi Westerly Residential,\nThe smoke alarm in flat 18 is not working properly - it either keeps chirping or doesn't respond when I press the test button. It's freezing outside and I'm concerned it might not be functioning correctly. Could someone please arrange to have it checked and repaired? I'd appreciate it.\nBest,...
{"q1":{"type":"choice","instructions":"What's broken?","criteria":{"window":"A cracked window pane.","damp":"Mould on the walls.","heating":"The heating does not work.","decoration":"Peeling paint or a loose fitting.","entry_buzzer":"A building door entry system that does not work.","hot_water":"No hot water.","smoke_a...
{"q1":{"type":"choice","label":"smoke_alarm","probabilities":{"window":0.0,"damp":0.0,"heating":0.0,"decoration":0.0,"entry_buzzer":0.0,"hot_water":0.0,"smoke_alarm":1.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"noul","labe...
3
incident-triage-00025
incident-triage
it-operations
{"As Of":"2023-10-13","Alert":{"Id":"MON-566941","Service":"notifications","Service Tier":2,"Signal":"latency","Now":"1625 ms p95","Normal":"387 ms p95","Times Normal":4.2,"Regions Affected":"1 of 4","Started Minutes Ago":4,"Back To Normal":false},"Changes":{"Rollback Ready":false,"Last Deploy Minutes Before Onset":141...
{"q1":{"type":"noul","instructions":"Check the service tier: tiers 1 and 2 face customers.","criteria":{"false":"Internal.","true":"Customer-facing."}},"q2":{"type":"noul","instructions":"Has the metric not yet recovered?","criteria":{"false":"Recovered.","true":"Still happening."}},"q3":{"type":"choice","instructions"...
{"q1":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q3":{"type":"choice","label":"1","probabilities":{"1":1.0,"2":0.0,"3":0.0,"4":0.0},"confidence":1.0},"q4":{"...
4
maintenance-request-00374
maintenance-request
real-estate-and-property
"Flat 14 Alder Street is having some issues with the heating it has stopped working. I have reported this before and it's getting quite cold now that winter is here. Could you please send someone to take a look at it as soon as possible. I would appreciate it if this could be resolved quickly.\nFemi Oyelaran"
{"issue":{"type":"choice","instructions":"Tag the repair.","criteria":{"A":"The front door cannot be locked.","B":"A cracked window pane.","C":"Water leaking now.","D":"The heating does not work.","E":"Peeling paint or a loose fitting.","F":"Mice or insects.","G":"No hot water.","H":"Sparking or burning electrics.","I"...
{"issue":{"type":"choice","label":"D","probabilities":{"A":0.0,"B":0.0,"C":0.0,"D":1.0,"E":0.0,"F":0.0,"G":0.0,"H":0.0,"I":0.0,"J":0.0,"K":0.0},"confidence":1.0},"tenant_caused":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0}}
2
return-request-00272
return-request
retail-and-ecommerce
"Dear Customer Service,\n\nI am writing to inform you that the office chair I received from Glenrothe Department Store arrived damaged. The packaging was crushed during transit, and the chair itself has visible cracks. I received the chair approximately 353 days ago. Despite the damage, I have been using it, but I woul...
{"q1":{"type":"choice","instructions":"Tag the request.","criteria":{"A":"Refund.","B":"Either.","C":"Exchange."}},"q2":{"type":"noul","instructions":"Determine whether the customer reports a fault, damage or a misdescription.","criteria":{"false":"No fault.","true":"A fault claimed."}}}
{"q1":{"type":"choice","label":"A","probabilities":{"A":1.0,"B":0.0,"C":0.0},"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0}}
2
extenuating-circumstances-00068
extenuating-circumstances
education-administration
"Dear Student Office,\n\nI am writing to request the possibility of resitting the exam for my Data Visualisation module, which I unfortunately missed. Due to the recent passing of a close family member, I was unable to attend the exam as scheduled. This was an unexpected and difficult circumstance, and I am now seeking...
{"request_type":{"type":"choice","instructions":"Request type?","criteria":{"A":"Missed exam.","B":"Extension."}},"valid_reason":{"type":"noul","instructions":"Determine whether the circumstance is one the policy accepts.","criteria":{"false":"Not a valid reason.","true":"A valid reason."}},"evidence":{"type":"noul","i...
{"request_type":{"type":"choice","label":"A","probabilities":{"A":1.0,"B":0.0},"confidence":1.0},"valid_reason":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"evidence":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1...
3
content-moderation-00332
content-moderation
trust-and-safety
{"As Of":"2024-12-16","Community":"fitness","Rules":["No spam, and no promotion of your own business or channel.","No scams, and no links that ask for passwords or payment details.","No insults or harassment aimed at another member.","No health claims that contradict medical consensus.","Never post someone else's addre...
{"action":{"type":"choice","instructions":"What should the moderator do with this post?","criteria":{"no_action":"Breaks no rule. Leave it up.","remove_and_ban":"Remove the post and suspend the account.","specialist_review":"Send the post to the safety team."}},"targets_member":{"type":"noul","instructions":"The post t...
{"action":{"type":"choice","label":"specialist_review","probabilities":{"no_action":0.0,"remove_and_ban":0.0,"specialist_review":1.0},"confidence":1.0},"targets_member":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"contains_link":{"type":"noul","label":"false","pro...
5
contract-review-00726
contract-review
legal-and-contracts
{"contract":{"ref":"CTR-2023-7204","type":"supply agreement","our_entity":"Northgate Logistics PLC","counterparty":"Quarrington Castings Ltd","annual_value":"£443,125.00","business_owner":"Yuki Sato"},"as_of":"2023-12-29","key_clauses":"1. Term and Termination\n1.1 The initial term of this Agreement shall be 12 months ...
{"q1":{"type":"choice","instructions":"How is liability limited in this contract?","criteria":{"contract_value":"The total value of the contract.","fixed_amount":"A fixed sum of money.","twelve_months_fees":"The fees paid in the twelve months before a claim.","none":"No limit at all."}},"q2":{"type":"choice","instructi...
{"q1":{"type":"choice","label":"contract_value","probabilities":{"contract_value":1.0,"fixed_amount":0.0,"twelve_months_fees":0.0,"none":0.0},"confidence":1.0},"q2":{"type":"choice","label":"push_back","probabilities":{"walk_away":0.0,"push_back":1.0,"counsel":0.0},"confidence":1.0},"q3":{"type":"score","label":"1","pr...
4
incident-triage-00013
incident-triage
it-operations
{"service":"image-resizer (tier 3)","resolved_itself":false,"current":"77 ms p95","x_usual":1.4,"usual":"55 ms p95","for_minutes":39,"alert_id":"MON-301990","raised":"2025-02-27","regions":3,"user_reports_last_hour":0,"metric":"latency","policy":"Tier 1: checkout, login, payments-api; tier 2: search, notifications; els...
{"likely_cause":{"type":"choice","instructions":"You write the first line of the incident timeline. What do you name as the likely cause?","criteria":{"unknown":"Unknown.","capacity":"Capacity.","dependency":"A failing dependency.","deploy":"A recent deploy."}},"customer_facing":{"type":"noul","instructions":"Determine...
{"likely_cause":{"type":"choice","label":"unknown","probabilities":{"unknown":1.0,"capacity":0.0,"dependency":0.0,"deploy":0.0},"confidence":1.0},"customer_facing":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"severity":{"type":"score","label":"0","probabilities":...
8
extenuating-circumstances-00160
extenuating-circumstances
education-administration
"Dear Student Office,\n\nI am writing to request an extension of 18 days on the upcoming coursework deadline for Clinical Psychology. Due to unforeseen family circumstances, I had to take on additional care responsibilities for a family member. I am confident that, with a short extension, I will be able to complete the...
{"long_extension":{"type":"noul","instructions":"The student asks for more than 7 days.","criteria":{"false":"The extension asked for is 7 days or fewer.","true":"The extension asked for is more than 7 days."}},"evidence":{"type":"noul","instructions":"Did the writer provide evidence?","criteria":{"false":"No evidence ...
{"long_extension":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"evidence":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"request_type":{"type":"choice","label":"1","probabilities":{"1":1.0,"2":0.0},"confidence"...
4
invoice-po-match-00704
invoice-po-match
accounts-payable
{"as_of":"2024-02-19","invoice":{"id":"INV-2024-2745","vendor":"Hartwell Trade Supplies Inc","currency":"USD","lines":[{"sku":"SKU-831","description":"label printer tape","qty":119,"unit_price":13.58,"line_total":1616.02},{"sku":"SKU-962","description":"bearing 6204-2RS","qty":10,"unit_price":53.1,"line_total":531}],"t...
{"issue_type":{"type":"choice","instructions":"You triage invoice exceptions. Which exception does this one raise?","criteria":{"A":"Tax is charged at the wrong rate.","B":"No problem: everything agrees.","C":"More units are billed than were received.","D":"The goods have not been received.","E":"The vendor's bank or a...
{"issue_type":{"type":"choice","label":"B","probabilities":{"A":0.0,"B":1.0,"C":0.0,"D":0.0,"E":0.0,"F":0.0,"G":0.0,"H":0.0,"I":0.0},"confidence":1.0},"vendor_contact":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"vendor_dispute_history":{"type":"score","label":"0...
3
content-moderation-00388
content-moderation
trust-and-safety
{"as_of":"2026-12-03","community":"cycling","rules":["No spam, and no promotion of your own business or channel.","No scams, and no links that ask for passwords or payment details.","No insults or harassment aimed at another member.","No health claims that contradict medical consensus.","Never post someone else's addre...
{"prior_strikes":{"type":"noul","instructions":"More than 2 strikes?"},"contains_link":{"type":"noul","instructions":"Look for a URL in the post.","criteria":{"false":"The post contains no link.","true":"The post contains a link."}},"action":{"type":"choice","instructions":"Moderation action?","criteria":{"escalate":"E...
{"prior_strikes":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"contains_link":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"action":{"type":"choice","label":"label","probabilities":{"escalate":0.0,"remove_and...
7
incident-triage-00070
incident-triage
it-operations
{"as_of":"2027-07-03","alert":{"now":"4917 messages waiting","id":"MON-663745","back_to_normal":false,"service_tier":3,"signal":"queue_backlog","times_normal":2.7,"service":"image-resizer","normal":"1821 messages waiting","started_minutes_ago":10,"regions_affected":"1 of 4"},"changes":{"maintenance_window_active":false...
{"q1":{"type":"noul","instructions":"You are about to page someone. Is the problem still live?","criteria":{"false":"Recovered.","true":"Still happening."}},"q2":{"type":"score","instructions":"Where does this sit between a minor blip and a full outage?","criteria":["SEV4: any alert that none of the levels above fits."...
{"q1":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q2":{"type":"score","label":"0","probabilities":{"0":1.0,"1":0.0,"2":0.0,"3":0.0},"score":0.0,"confidence":1.0},"q3":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":...
8
chargeback-review-00326
chargeback-review
billing-and-payments
{"as_of":"2023-03-07","dispute":{"network_window_days":120,"currency":"GBP","reason_code":"goods or services not received","id":"CB-0931132","amount":17.07,"transaction_date":"2023-03-01"},"order":{"id":"ORD-816240","merchant":"Lowmoor Direct","type":"physical","evidence":"no delivery confirmation","address_check":"mat...
{"response":{"type":"choice","instructions":"You run disputes for this merchant and this case is due. What is your response?","criteria":{"accept":"Accept the chargeback and let the cardholder keep the money.","request_information":"Collect more information before deciding.","contest":"Contest it and submit the evidenc...
{"response":{"type":"choice","label":"accept","probabilities":{"accept":1.0,"request_information":0.0,"contest":0.0,"escalate":0.0},"confidence":1.0},"in_window":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"reason_category":{"type":"choice","label":"not_received",...
6
return-request-00349
return-request
retail-and-ecommerce
{"as_of":"2025-01-18","order":{"id":"C4066310","shop":"Coldharbour Department Store","customer":"Vera Volkova","item":"an office chair","category":"furniture","price":216.67,"currency":"GBP","delivered":"2025-01-07","days_since_delivery":11,"final_sale":false},"return_policy":["Unused items can be returned within 30 da...
{"q1":{"type":"noul","instructions":"The return is within policy.","criteria":{"false":"Not returnable.","true":"Returnable."}},"q2":{"type":"choice","instructions":"What do we give them?","criteria":{"1":"Store credit.","2":"Refund.","3":"Exchange."}},"q3":{"type":"choice","instructions":"Tag the return with its reaso...
{"q1":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q2":{"type":"choice","label":"2","probabilities":{"1":0.0,"2":1.0,"3":0.0},"confidence":1.0},"q3":{"type":"choice","label":"defective","probabilities":{"duplicate_order":0.0,"wrong_size":0.0,"changed_mind":0.0,"de...
3
ticket-triage-00447
ticket-triage
customer-support
{"as_of":"2024-01-18","channel":"chat","account":{"customer":"Adaeze Ogunleye","product":"Larchgrid","plan":"premium","seats":2,"tenure_months":2,"tickets_last_90_days":1,"refund_policy":"refunds within 14 days of a charge"},"support_policy":["If the customer says the problem is solved, close with no action.","A possib...
{"details_given":{"type":"noul","instructions":"Has the customer supplied the details this kind of request needs?","criteria":{"false":"A detail the request needs is missing.","true":"The customer gave the detail this request needs."}},"needs_human":{"type":"noul","instructions":"Human needed?","criteria":{"false":"No,...
{"details_given":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"needs_human":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"action":{"type":"choice","label":"request_information","probabilities":{"request_infor...
8
tool-call-approval-00685
tool-call-approval
ai-agents
{"user_request":"Can you clear out all the old files in the old-reports folder? I don't need any of them anymore.","proposed_call":{"arguments":"path: /home/dmitri.bondarenko/old-reports","tool":"delete_files"},"tool_policy":["First compare the call with the request. A call that does something the user did not ask for ...
{"q1":{"type":"choice","instructions":"As the agent's safety layer, rule on this action.","criteria":{"1":"Ask the user to approve it first.","2":"Do not run it.","3":"Run it."}},"q2":{"type":"noul","instructions":"Did the user ask for this action?"},"q3":{"type":"noul","instructions":"Would this delete or change anyth...
{"q1":{"type":"choice","label":"2","probabilities":{"1":0.0,"2":1.0,"3":0.0},"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q4":{"type":"s...
5
ticket-triage-00307
ticket-triage
customer-support
{"as_of":"2024-03-16","system_status":{"state":"operational"},"thread":[{"role":"customer","text":"Dear support team, can you explain why I was charged twice for my premium plan around 39 days ago? I've checked my account and the charges were made on the same day.\nXiu Lim"},{"role":"agent","text":"Dear customer, thank...
{"claim_supported":{"type":"noul","instructions":"You verify billing complaints against the ledger. Is this one confirmed?","criteria":{"false":"Only one such charge is on file.","true":"Two charges with the same amount and date are on file."}},"category":{"type":"choice","instructions":"What's this ticket about?","cri...
{"claim_supported":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"category":{"type":"choice","label":"billing","probabilities":{"delivery":0.0,"billing":1.0,"how_to":0.0},"confidence":1.0},"action":{"type":"choice","label":"execute_refund","probabilities":{"close_no...
4
maintenance-request-00215
maintenance-request
real-estate-and-property
{"current_month":"December","tenancy":{"property":"PR-36076","address":"Flat 37, Millrace Way","tenant":"Mei Lim","managed_by":"Corvid Homes","earlier_reports_of_this_issue":1},"request":{"days_open":0,"status":"open"},"response_times":{"emergency, within 24 hours":"active leaks, electrical hazards, a broken outside do...
{"action":{"type":"choice","instructions":"Action?","criteria":{"1":"Escalate.","2":"Emergency call-out.","3":"Next inspection."}},"safety_risk":{"type":"noul","instructions":"Is this a hazard?","criteria":{"false":"No safety risk.","true":"A safety risk."}},"tenant_caused":{"type":"noul","instructions":"You decide who...
{"action":{"type":"choice","label":"2","probabilities":{"1":0.0,"2":1.0,"3":0.0},"confidence":1.0},"safety_risk":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"tenant_caused":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confide...
4
incident-triage-00574
incident-triage
it-operations
{"raised":"2024-12-19","service":"internal-wiki (tier 3)","regions":1,"forMinutes":2,"failingDependency":"cache cluster","plannedMaintenance":true,"alertId":"MON-079216","metric":"latency","current":"1262 ms p95","userReportsLastHour":0,"deployMinutesBefore":43,"canRollBack":true,"usual":"341 ms p95","policy":"Tier 1: ...
{"q1":{"type":"choice","instructions":"Determine the response to this monitoring alert.","criteria":{"queue":"Open a ticket for the owning team to handle in hours.","wake_someone":"Page the service's on-call engineer now.","suppress":"Nothing to do: planned work, or a SEV3 or SEV4 blip that cleared by itself."}},"q2":{...
{"q1":{"type":"choice","label":"suppress","probabilities":{"queue":0.0,"wake_someone":0.0,"suppress":1.0},"confidence":1.0},"q2":{"type":"score","label":"0","probabilities":{"0":1.0,"1":0.0,"2":0.0,"3":0.0},"score":0.0,"confidence":1.0},"q3":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul"...
4
tool-call-approval-00824
tool-call-approval
ai-agents
{"request":"Can you summarize my unread emails? Just give me the gist.","call":"post_message(channel: #team-private, text: Weekly update)","rules":"First compare the call with the request. A call the user did not ask for: block if it deletes or changes files or data, or moves money, else ask the user for approval, what...
{"decision":{"type":"choice","instructions":"First check the call matches the request, then the tool's rules.","criteria":{"1":"Run it.","2":"Ask the user to approve it first."}}}
{"decision":{"type":"choice","label":"2","probabilities":{"1":0.0,"2":1.0},"confidence":1.0}}
1
transaction-monitoring-00656
transaction-monitoring
compliance-and-risk
{"case":"AML-606520","opened":"2025-08-10","trigger":"high_risk_jurisdiction","client":"Freja Magnusson","client_kind":"individual","client_since_days":204,"due_diligence":"verified","pep":false,"declared_monthly_volume":36100,"last_30_days_total":369675.47,"times_declared_volume":10.24,"movements":[{"days_ago":12,"in_...
{"kyc_current":{"type":"noul","instructions":"Due diligence is verified."},"risk":{"type":"score","instructions":"How dodgy does this look?","criteria":["Low: none of the signs below; the activity fits the profile.","Some: more than 2 times the declared volume, or an account under 90 days old.","Elevated: more than 5 t...
{"kyc_current":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"risk":{"type":"score","label":"2","probabilities":{"0":0.0,"1":0.0,"2":1.0,"3":0.0},"score":2.0,"confidence":1.0},"disposition":{"type":"choice","label":"4","probabilities":{"1":0.0,"2":0.0,"3":0.0,"4":1....
3
tool-call-approval-00234
tool-call-approval
ai-agents
{"Tool Policy":["First compare the call with the request. A call that does something the user did not ask for is blocked if it deletes or changes files or data, or moves money, and otherwise needs the user's approval, whatever the tool's own rule says.","send_email: internal recipients run; anyone outside fenmoor.co.uk...
{"policy_breach":{"type":"noul","instructions":"The call's arguments break a hard rule of the tool policy."},"destructive_call":{"type":"noul","instructions":"Deletes files, changes data or moves money?"},"decision":{"type":"choice","instructions":"Can this tool call run as it is?","criteria":{"A":"Ask the user to appr...
{"policy_breach":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"destructive_call":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"decision":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0},"...
4
renewal-risk-00664
renewal-risk
sales-and-crm
{"customer":"Quarrington LLC","arr":8500,"days_to_renewal":5,"licences":64,"active_users":77,"utilisation_pct":120.3,"usage_direction":"growing","support_tickets_90d":3,"p1_open":false,"sponsor_departed":false,"competitor_trial":false,"snapshot_date":"2024-04-25","playbook":"Risk signals: falling usage, under 50% of se...
{"under_used":{"type":"noul","instructions":"Divide active seats by seats bought and compare with 50%.","criteria":{"false":"50% or more used.","true":"Under 50% used."}},"expansion_signal":{"type":"noul","instructions":"Determine whether active seats exceed seats purchased.","criteria":{"false":"Active seats are withi...
{"under_used":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"expansion_signal":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"renewal_soon":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},...
3
content-moderation-00858
content-moderation
trust-and-safety
{"post":"What's the point of even having a community like this if people like Catalina Cruz are just going to post nonsense? I mean, come on, her last recipe was a disaster and she still can't seem to get it right. It's stupid that she thinks she can just follow a recipe and call herself a cook. Newsflash, Catalina: be...
{"q1":{"type":"choice","instructions":"Leave it up, take it down, or pass it on?","criteria":{"keep":"Breaks no rule. Leave it up.","escalate":"Send the post to the safety team.","label":"Leave it up with a warning label.","remove_and_suspend":"Remove the post and suspend the account.","remove":"Remove the post."}},"q2...
{"q1":{"type":"choice","label":"remove_and_suspend","probabilities":{"keep":0.0,"escalate":0.0,"label":0.0,"remove_and_suspend":1.0,"remove":0.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities"...
3
shipment-exception-00830
shipment-exception
logistics-and-shipping
{"as_of":"2027-03-07","shipment":{"tracking_number":"XS065000994","order":"SO-018644","carrier":"Wexley Express","service":"express","promised_by":"2027-03-06","days_until_promised":-1,"days_since_last_scan":0,"declared_value":93.33,"currency":"USD","insured":false},"events":[{"date":"2027-03-04","event":"picked up"},{...
{"q1":{"type":"choice","instructions":"Status?","criteria":{"on_time":"Moving and within its promised date, with no damage, return, customs hold or dispute.","damaged_in_transit":"Reported damaged.","return_to_sender":"Coming back to the sender.","customs":"Held at customs."}},"q2":{"type":"choice","instructions":"You ...
{"q1":{"type":"choice","label":"damaged_in_transit","probabilities":{"on_time":0.0,"damaged_in_transit":1.0,"return_to_sender":0.0,"customs":0.0},"confidence":1.0},"q2":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0},"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities":{"false":0....
5
maintenance-request-00336
maintenance-request
real-estate-and-property
{"repair_policy":["Only these are safety hazards: an active leak, sparking or burning electrics, a broken outside lock, no heating from November to March, mould and a faulty smoke alarm. Pests, no hot water, blocked drains, broken windows and faulty appliances are not hazards.","An emergency gets a contractor within 24...
{"q1":{"type":"choice","instructions":"What is the problem the tenant reports?","criteria":{"A":"Water leaking now.","B":"Noise from the neighbours.","C":"Peeling paint or a loose fitting.","D":"Mice or insects."}},"q2":{"type":"choice","instructions":"Pick the response the request calls for.","criteria":{"log_for_insp...
{"q1":{"type":"choice","label":"A","probabilities":{"A":1.0,"B":0.0,"C":0.0,"D":0.0},"confidence":1.0},"q2":{"type":"choice","label":"out_of_hours","probabilities":{"log_for_inspection":0.0,"schedule_repair":0.0,"complaint":0.0,"out_of_hours":1.0},"confidence":1.0},"q3":{"type":"noul","label":"true","probabilities":{"f...
6
invoice-po-match-00805
invoice-po-match
accounts-payable
{"As Of":"2026-06-22","Invoice":{"Id":"INV-2026-2410","Vendor":"Pellworth Engineering Supplies Inc","Currency":"USD","Lines":[{"Sku":"SKU-784","Description":"plywood sheet, 18 mm","Qty":110,"Unit Price":31.3,"Line Total":3443}],"Total":3443},"Purchase Order":{"Id":"PO-7207","Currency":"USD","Lines":[{"Sku":"SKU-784","Q...
{"q1":{"type":"choice","instructions":"Decide the disposition of this vendor invoice.","criteria":{"A":"Do not pay, and send it back.","B":"Everything reconciles within tolerance. Pay it.","C":"Needs a human decision.","D":"Do not pay yet. Wait for a correction or a confirmation."}},"q2":{"type":"noul","instructions":"...
{"q1":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0,"D":0.0},"confidence":1.0},"q2":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"q3":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"confidence":1.0}...
3
transaction-monitoring-00135
transaction-monitoring
compliance-and-risk
{"counterpartyJurisdictionRisk":"medium","customerExplanation":"a seasonal trading peak, with documents","customer":{"name":"Erzsébet Szilágyi","type":"individual","accountAgeDays":502,"kycStatus":"verified","politicallyExposed":false,"expectedMonthlyTurnover":11700,"last30DaysVsExpected":3.27,"earlierSuspiciousActivit...
{"kyc_current":{"type":"noul","instructions":"Due diligence is verified."},"disposition":{"type":"choice","instructions":"Is this one worth chasing?","criteria":{"A":"Request documents.","B":"Monitor.","C":"Escalate."}},"risk":{"type":"score","instructions":"Score the case.","criteria":["Low: none of the signs below; t...
{"kyc_current":{"type":"noul","label":"true","probabilities":{"false":0.0,"true":1.0},"noul":1.0,"confidence":1.0},"disposition":{"type":"choice","label":"C","probabilities":{"A":0.0,"B":0.0,"C":1.0},"confidence":1.0},"risk":{"type":"score","label":"3","probabilities":{"0":0.0,"1":0.0,"2":0.0,"3":1.0},"score":3.0,"conf...
3
extenuating-circumstances-00870
extenuating-circumstances
education-administration
{"email":"Dear Sir or Madam,\nOrganic Chemistry II exam, I am writing to request a chance to resit the exam that I missed. Unfortunately, I was unable to submit my exam on time due to a technical issue with the university's submission system, which failed to upload my work. My laptop also crashed during the exam, and I...
{"q1":{"type":"choice","instructions":"Put the email in the right casework queue.","criteria":{"A":"Appeal.","B":"Extension.","C":"Transfer.","D":"Missed exam."}},"q2":{"type":"noul","instructions":"The time limit was met."},"q3":{"type":"choice","instructions":"You work in the student office. What do you do with this ...
{"q1":{"type":"choice","label":"D","probabilities":{"A":0.0,"B":0.0,"C":0.0,"D":1.0},"confidence":1.0},"q2":{"type":"noul","label":"false","probabilities":{"false":1.0,"true":0.0},"noul":0.0,"confidence":1.0},"q3":{"type":"choice","label":"panel","probabilities":{"approve":0.0,"request_evidence":0.0,"panel":1.0,"declin...
5
bug-report-triage-00118
bug-report-triage
software-engineering
{"open_issues":[{"id":"#2473","title":"The notifications page ignores the save button"},{"id":"#3594","title":"The notifications page has misaligned buttons"},{"id":"#3067","title":"The search page crashes on open"},{"id":"#1312","title":"The login page shows the wrong totals"}],"project":"Oriel Books","as_of":"2026-04...
{"duplicate_of":{"type":"choice","instructions":"Is this already one of the open issues? If so, which one?","criteria":{"#2473":"The notifications page ignores the save button","#3067":"The search page crashes on open","none":"New issue.","#1312":"The login page shows the wrong totals","#3594":"The notifications page h...
{"duplicate_of":{"type":"choice","label":"#3067","probabilities":{"#2473":0.0,"#3067":1.0,"none":0.0,"#1312":0.0,"#3594":0.0},"confidence":1.0},"component":{"type":"choice","label":"2","probabilities":{"1":0.0,"2":1.0,"3":0.0},"confidence":1.0},"workaround":{"type":"noul","label":"false","probabilities":{"false":1.0,"t...
3
End of preview. Expand in Data Studio

Classification · Typed Decisions · General · Finetuning · Preview (Synthetic)

This preview dataset holds 20,000 samples of typed decisions from 20 business workflows. Each sample pairs a state, such as an invoice, a support thread or a contract clause, with one to eight questions about it. A question can be a choice, a score or a yes or no, and its gold gives a probability for every option. The full private dataset holds 8,006,319 samples of 105 workflows.

Composition

The preview has one config, default, with one split, train. The samples come in three equal shares.

Source Samples Workflows Text
setmill 6,667 8 composed by setmill alone
Llama 3.3 70B Instruct 6,667 12 composed by setmill, prose written by Llama 3.3 70B Instruct
Llama 4 Maverick 6,666 12 composed by setmill, prose written by Llama 4 Maverick

The two LLM writer shares hold the same 12 workflows, and each writer workflow has 1,110 to 1,112 samples, about half from each model. The 8 setmill workflows have 833 or 834 samples each. The kind of a sample says how much of its state a model wrote.

Kind Samples State
structured 6,667 a JSON record, with every value composed
mixed 9,943 a JSON record with written parts, such as a message or a description
prose 3,390 one written text, such as an email or a post

Format

Each record has seven fields. state, questions and gold are JSON strings, as in the full set.

Field Holds
id the workflow and a number of five digits, such as ticket-triage-00001
workflow, area the workflow and its area
state the record that the questions are about
questions each question with its type, its instructions and its options
gold the answer to each question, with a probability for every option
n_questions the number of questions

The preview leaves out the full set's metadata, so it has no factors, briefs or writer names. The questions come in three types as showcased in the table below.

Type Questions % Options Gold keys
noul 44,485 52.79 a yes or no, with an optional description of each answer false and true
choice 28,230 33.50 2 to 20 named options the option keys
score 11,553 13.71 2 to 10 levels, lowest first "0" to "n-1"

A sample asks 4.21 questions on average. In gold, probabilities covers every option shown and sums to 1, and label is the most probable option. A clear case puts 1.0 on its answer, while a case that the rules leave open spreads the probability across its readings. The other gold fields follow from the probabilities. confidence is (n x p_max - 1) / (n - 1) for a choice of n options and 2 x p_max - 1 for a yes or no. A score also adds score, the expected level, and a yes or no adds noul, the probability of true.

In 18 of the 20 workflows, every gold is a clear case. The other two keep the soft golds of their tone question at the share that the full set gives them.

Workflow Question Samples with a soft gold Top probability
ticket-triage tone 588 of 1,110 (53.0%) 0.6 or 0.8
chargeback-review cardholder_tone 619 of 1,111 (55.7%) 0.7 or 0.8

Workflows

Workflow Area Source Samples
invoice-po-match accounts-payable setmill 833
tool-call-approval ai-agents both writers 1,110
loan-screening banking-and-lending setmill 833
chargeback-review billing-and-payments both writers 1,111
transaction-monitoring compliance-and-risk setmill 833
ticket-triage customer-support both writers 1,110
extenuating-circumstances education-administration both writers 1,112
patient-message healthcare-administration both writers 1,111
candidate-screening hr-and-recruiting setmill 834
home-claim-cover insurance-claims both writers 1,112
incident-triage it-operations setmill 834
contract-review legal-and-contracts both writers 1,112
shipment-exception logistics-and-shipping setmill 833
ad-claim-review marketing-and-content both writers 1,111
maintenance-request real-estate-and-property both writers 1,111
return-request retail-and-ecommerce both writers 1,110
renewal-risk sales-and-crm setmill 833
alert-triage security-operations setmill 834
bug-report-triage software-engineering both writers 1,111
content-moderation trust-and-safety both writers 1,112

Construction

Our composer built every sample while our LLM generator wrote each part. A check then tested the text against the brief. The preview takes its samples from the curated full set, where inside each workflow, each layout keeps its share of the full set. The labels of the workflow's first question stay as balanced as the workflow allows.

Verification

Each candidate passed the full set's check of every rule, and the full set's clean-up processes. A read then covered 835 samples across multiple stages, each read in full against its workflow's rules and its gold.

Usage

import json
from datasets import load_dataset

ds = load_dataset("Brainquiver/classify-typed-general-finetune-preview")

row = ds["train"][0]
state = json.loads(row["state"])
questions = json.loads(row["questions"])
gold = json.loads(row["gold"])

# The preview has only a train split. Hold out whole workflows for a test of new decisions.
held = {"contract-review", "renewal-risk"}
train = ds["train"].filter(lambda r: r["workflow"] not in held)
test = ds["train"].filter(lambda r: r["workflow"] in held)

Intended Use

This preview gives a first look at the full set, and suits finetuning or evaluating a model that answers typed questions about a record. It has only a train split, so a user splits it at load time. A test of how a model carries over to new decisions therefore holds out whole workflows. By comparison, a random split of samples measures recall of the workflows it trained on.

Limitations

The data is synthetic and English only. The records are composed for the set, but their names, cities, countries and companies come from shared tables that mix real and invented entries. A drawn value, such as a phone number or an amount, can also match a real one by chance. A workflow's rules are invented too, as a plausible policy written for the set.

The preview holds 20 of the 105 workflows, one for each area, so it shows a narrow part of each area. Due to the synthetic model-generated nature of the samples, some known faults can remain in the preview, where patterns cannot find them.

Class Effect
prose that contradicts its own record in a way that no pattern finds the golds follow the composed record
question thresholds that differ from the shown policy each question states its own threshold, and its gold follows it
option subsets, where a choice shows some of its policy's outcomes the gold option is always shown

The prose comes from two models and carries their habits, such as a narrow range of openings, a few favorite phrases and a formal register.

License and Provenance

The workflows, the composer, the composed records, the questions, the golds and the curation are the work of Brainquiver. Brainquiver releases this work under CC BY-NC 4.0. The prose of the writer samples, however, is the output of Llama 3.3 70B Instruct and Llama 4 Maverick, under those models' community licenses. The dataset's license is therefore marked as other.

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