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task_20260102_210829_972_2aa6b0ad_e3d70e04
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
[ "update_user_details", "find_user", "list_group_members", "add_new_user", "add_location", "add_new_group_member", "remove_group_membership", "find_location", "find_user_group" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch...
[{"verifier_type": "database_state", "name": "Validating whether new location is created. ", "description": "Validating new location is created as Zee Building, Mumbai, India.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count\nFROM location\nWHERE name = 'Zee Building'\n AND city ...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260102_210829_972_2aa6b0ad_e3d70e04
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
25
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_210829_972_2aa6b0ad_e3d70e04.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
50,770
3,174
4,840
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Validating new group member addition. ":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 2","expected":2,"passed":true,"query":"SELECT COUNT(*) AS count...
enterprise-ops-gym
task_20251121_102744_757_7ebc1127_dadb0c94
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** and...
Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them...
[ "list_team_members", "send_chat_message", "create_chat", "list_virtual_event_townhalls", "list_virtual_event_webinars", "list_teams", "cancel_virtual_event_webinar", "cancel_virtual_event_townhall" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763719312619_uhgzo6si4.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "verify_james_has_zero_townhalls", "description": "No active townhalls remain", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM virtual_event_townhalls t WHERE t.created_by_user_id = 'james.wilson' AND t.status != 'canceled'", "expected_valu...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251121_102744_757_7ebc1127_dadb0c94
Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them...
Please locate all virtual events created by the owners of the team called TechCorp Solutions Team, and cancel them since the team's activities are being paused. After identifying these events, I (James) need you to determine which co-organizers appear in both types of virtual events and which appear in only one of them...
14
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251121_102744_757_7ebc1127_dadb0c94.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
109,363
1,437
3,563
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":8,"resolved":true,"score":1,"total_verifiers":8,"verification_results":{"verify_bob_chat_created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM chats ch WHERE ch...
enterprise-ops-gym
task_20251204_115902_743_13762b97_19892db1
drive
You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele...
[ "create_permission", "list_comments", "copy_files", "list_revisions", "list_files", "update_revisions", "create_comments" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"X-Auth-Token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9...
[{"verifier_type": "database_state", "name": "Marketing Presentation No Longer Published", "description": "Verifies that Marketing Presentation No Longer Published", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) as published_count\nFROM revisions\nWHERE file_id = '01JBQM3K8TGHZX9RN...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251204_115902_743_13762b97_19892db1
We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele...
We need to prepare the Technical Spec PDF for client distribution and sanitize it thoroughly. Find the Technical Spec document in the engineering drive and do the following: first, unpublish any published revisions so it is no longer accessible via public links. Then go through all the comments on the document and dele...
9
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_115902_743_13762b97_19892db1.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
50,441
3,004
4,478
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Client Version Copy Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) as client_copy_c...
enterprise-ops-gym
task_20251127_150451_336_701c5774_c2e9609a
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it....
[ "patch_send_as_alias", "create_draft", "verify_send_as_alias", "list_send_as_aliases" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam...
[{"verifier_type": "database_state", "name": "The number of send-as aliases should be the same", "description": "The number of send-as aliases should be the same", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from send_as_aliases where user_id = 'user_001'", "expected_value": 3, "compari...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251127_150451_336_701c5774_c2e9609a
Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it....
Hi, I have one unverified send-as alias email. I think I forgot to modify the signature there. Could you please check if it has my number in the signature? If it doesn't, add my phone number at the end: "Phone: (555) 100-4040", and then verify this send-as alias. If it already has my number, just immediately verify it....
6
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251127_150451_336_701c5774_c2e9609a.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
18,704
1,001
1,719
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Check if the subject was written as requested in a new draft":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":...
enterprise-ops-gym
task_20251208_035402_755_ad5a67e3_8ca9a646
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi...
[ "find_account", "link_case_knowledge", "retrieve_knowledge", "update_case", "find_contact_by_portal_user", "search_cases", "find_product", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": {"user_id": 1, "name": "Thomas Green", "email": "thomas.green@ser...
[{"verifier_type": "database_state", "name": "Case updated with correct product", "description": "This verifier confirms that the previously created unresolved phone case for Thomas Bailey at Initech has been correctly updated with the missing product information. It validates that the case now references Docker Enterp...
eog-gemini-gemini-3.5-flash-oh-task_20251208_035402_755_ad5a67e3_8ca9a646
Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi...
Previously, I got a call from Thomas Bailey at Initech about an issue with Docker Enterprise Variant 15, and I created a case for it. The issue is still unresolved, and I had forgotten to add the correct product to the case. I’ve now reviewed and used guidelines while working on the case, but the problem hasn’t been fi...
9
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251208_035402_755_ad5a67e3_8ca9a646.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
87,680
4,273
5,102
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Case updated with correct product":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt\nFROM...
enterprise-ops-gym
task_20260116_185136_779_46ca2862_2b77b852
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
Execute the Mid-March Realignment Protocol for the cohort of employees who resumed work on the third Sunday of January 2023. Verify that the Service 'Departmental Realignment' exists under the 'Profile Update' topic. If it is missing, create it immediately. Register a standard case to audit this transition, using acco...
[ "create_new_hr_case", "update_hr_profile", "fetch_hr_profiles", "get_topic_details", "get_hr_service_by_name", "create_new_hr_service" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMCIsImlzcyI6Iml0c20ifQ.Ef8_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Service", "description": "Service", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) \nFROM hr_service s \nJOIN topic_detail t ON s.topic_detail = t.topic_detail_id \nWHERE s.service_name = 'Departmental Realignment' \n AND t.name = 'Profile Up...
eog-gpt-5.5-2026-04-23-oh-task_20260116_185136_779_46ca2862_2b77b852
Execute the Mid-March Realignment Protocol for the cohort of employees who resumed work on the third Sunday of January 2023. Verify that the Service 'Departmental Realignment' exists under the 'Profile Update' topic. If it is missing, create it immediately. Register a standard case to audit this transition, using acco...
Execute the Mid-March Realignment Protocol for the cohort of employees who resumed work on the third Sunday of January 2023. Verify that the Service 'Departmental Realignment' exists under the 'Profile Update' topic. If it is missing, create it immediately. Register a standard case to audit this transition, using acco...
9
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_185136_779_46ca2862_2b77b852.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
66,871
2,991
3,676
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"Case":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT count(*) \nFROM hr_case c \nJOIN hr_service s ON c.hr...
enterprise-ops-gym
task_20260116_143750_504_a8eea1c0_7d91efa1
hr
# HR MANAGEMENT ASSISTANT POLICY **Role:** HR Management Assistant **System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. **Compliance Level:** Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficien...
Travis Wood is heading the new Lead HR Support initiative. Establish that Service Desk group. He shouldn't be in the Global Service Desk Group anymore, so transfer his membership. Ensure HRC0000711's assignment group is updated to Lead HR Support to align with his new role, and finally, add a General Inquiry Transition...
[ "create_hr_case_task", "find_hr_case_by_number", "get_user_using_name", "add_new_user_group", "remove_group_membership", "add_new_group_member", "find_group_by_name", "update_hr_case" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "user_group_creation_lead_hr_support", "description": "Verifies that the Lead HR Support Service Desk group was created with the correct attributes and is active in organization 1.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM user_grou...
eog-gpt-5.5-2026-04-23-oh-task_20260116_143750_504_a8eea1c0_7d91efa1
Travis Wood is heading the new Lead HR Support initiative. Establish that Service Desk group. He shouldn't be in the Global Service Desk Group anymore, so transfer his membership. Ensure HRC0000711's assignment group is updated to Lead HR Support to align with his new role, and finally, add a General Inquiry Transition...
Travis Wood is heading the new Lead HR Support initiative. Establish that Service Desk group. He shouldn't be in the Global Service Desk Group anymore, so transfer his membership. Ensure HRC0000711's assignment group is updated to Lead HR Support to align with his new role, and finally, add a General Inquiry Transition...
11
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_143750_504_a8eea1c0_7d91efa1.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
74,863
2,343
2,949
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"complete_transaction_integrity_check":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM (SELECT...
enterprise-ops-gym
task_20251206_114027_879_5c0cd3a2_904991cc
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article.
[ "find_case_knowledge_linkages", "link_case_knowledge", "find_product_by_id", "retrieve_knowledge", "update_case", "list_users", "search_cases" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "anthony.peterson@servicenow.com"}, "user_info": {"user_id": 724, "name": "Anthony Peterson", "email": "anthon...
[{"verifier_type": "database_state", "name": "Verify Updated Escalated Case for Juniper EX4300 Issue", "description": "This verifier confirms that the escalated case CS-0000009 has been correctly updated to reflect that work is now in progress.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251206_114027_879_5c0cd3a2_904991cc
I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article.
I have been given responsibility for this case so I’ve now debugged escalated case CS-0000009 using Juniper EX4300 guidelines but issue is not resolved yet. Please link the appropriate guidelines article.
4
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251206_114027_879_5c0cd3a2_904991cc.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
20,086
789
1,439
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Knowledge Article Linked to Case":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt\nFROM c...
enterprise-ops-gym
task_20260108_160714_025_8e9e30d7_80cf63dd
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
In our GlobalEx Industries team, I need to turn the Executive Updates channel into the official repositories for written leadership. Update the channel description to clearly state that this is the single space for CEO and board-facing updates and board packs, and that it is not intended for general discussion. Update ...
[ "provision_channel_email", "list_tabs_in_channel", "list_channels", "list_teams", "get_files_folder", "update_channel", "send_channel_message", "update_channel_tab", "list_users", "create_teamwork_tag" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764062937262_iucmwunax.sql", "context": {"x-teams-access-token": "ya29.B1CRrdaM-super888unique777token666special555.GlobalExSuperUserAllPermissionsTokenAccess_99-99"...
[{"verifier_type": "database_state", "name": "exec_updates_channel_description_updated", "description": "Verify Executive Updates channel description was updated with key terms indicating it's the official repository for CEO and board content.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(...
eog-gemini-gemini-3.5-flash-oh-task_20260108_160714_025_8e9e30d7_80cf63dd
In our GlobalEx Industries team, I need to turn the Executive Updates channel into the official repositories for written leadership. Update the channel description to clearly state that this is the single space for CEO and board-facing updates and board packs, and that it is not intended for general discussion. Update ...
In our GlobalEx Industries team, I need to turn the Executive Updates channel into the official repositories for written leadership. Update the channel description to clearly state that this is the single space for CEO and board-facing updates and board packs, and that it is not intended for general discussion. Update ...
13
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_160714_025_8e9e30d7_80cf63dd.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
224,457
3,822
5,133
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"board_documents_tab_points_to_exec_updates_library":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT CO...
enterprise-ops-gym
task_20260106_140034_876_e7cfb93b_fc943e0e
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
Our upcoming compliance check requires that correspondence tied to internal project coordination stays cleanly separated from my general inbox. Please create a label named “Project Compliance Records” if it isn’t already in my list. I need a rule that applies this label to all incoming messages from project-team@comp...
[ "list_threads", "list_filters", "list_labels", "create_filter", "create_label", "modify_thread" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam...
[{"verifier_type": "database_state", "name": "Project Compliance Records exists", "description": "Confirms the label was created exactly once with correct name and correct user association.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM labels\nWHERE name = 'Project Complian...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_140034_876_e7cfb93b_fc943e0e
Our upcoming compliance check requires that correspondence tied to internal project coordination stays cleanly separated from my general inbox. Please create a label named “Project Compliance Records” if it isn’t already in my list. I need a rule that applies this label to all incoming messages from project-team@comp...
Our upcoming compliance check requires that correspondence tied to internal project coordination stays cleanly separated from my general inbox. Please create a label named “Project Compliance Records” if it isn’t already in my list. I need a rule that applies this label to all incoming messages from project-team@comp...
22
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_140034_876_e7cfb93b_fc943e0e.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
79,044
2,086
5,204
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Filter exists for project-team + roadmap/milestone/delivery":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 1","expected":1,"passed":false,"query":"...
enterprise-ops-gym
task_20251231_123548_425_8cd8e61e_9303271e
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
[ "retrieve_knowledge", "send_notification", "find_contacts", "update_interaction", "list_users", "find_account", "link_case_knowledge", "find_interactions" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch...
[{"verifier_type": "database_state", "name": "Verify Interaction Final State", "description": "Verify Interaction Final State", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM interaction WHERE interaction_id = 80 AND status = 'handled';", "expected_value": 1, "comparison_type": "equal...
eog-gemini-gemini-3.5-flash-oh-task_20251231_123548_425_8cd8e61e_9303271e
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
10
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251231_123548_425_8cd8e61e_9303271e.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
98,397
4,620
7,024
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Case-Knowledge Linkage":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM case_knowle...
enterprise-ops-gym
task_20260116_080150_885_1628b966_5a58d8e3
hybrid
# **Email Management Assistant Policy** **Role:** Email Management Assistant **Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings). You must act solely based on **confirmed user context** and **existing data integrity rules**. ...
I want to automatically archive emails from newsletter@marketing.com by removing the label "INBOX" from the emails, but first check if I already have a filter for this, if not create one with "to" parameter set to wildcard "*" and the remaining parameters to "null" or the default value. Account Access. Finally, create ...
[ "list_labels", "create_filter", "list_filters", "create_new_hr_service" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"primary_email": "jessicabrown83@gmail.com", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "x-email-user-token": "Kx5X...
[{"verifier_type": "database_state", "name": "Verify filter creation", "description": "Verify filter creation", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM filters f\nWHERE f.user_id = '104daf4b-2023-49f1-8def-39b4e9dcda5e'\n AND f.criteria_json LIKE '%newsletter@marketing...
eog-gpt-5.5-2026-04-23-oh-task_20260116_080150_885_1628b966_5a58d8e3
I want to automatically archive emails from newsletter@marketing.com by removing the label "INBOX" from the emails, but first check if I already have a filter for this, if not create one with "to" parameter set to wildcard "*" and the remaining parameters to "null" or the default value. Account Access. Finally, create ...
I want to automatically archive emails from newsletter@marketing.com by removing the label "INBOX" from the emails, but first check if I already have a filter for this, if not create one with "to" parameter set to wildcard "*" and the remaining parameters to "null" or the default value. Account Access. Finally, create ...
7
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_080150_885_1628b966_5a58d8e3.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
66,406
2,116
2,810
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Verify HR service created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":"1","passed":false,"query":"SELECT COUNT(*) AS cnt FROM hr_...
enterprise-ops-gym
task_20260107_093643_038_df2c536d_f90fd06e
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
Check my availability on my Sales Activities calendar between November 11 and November 16, 2025 in the America/New_York timezone. If the slot is free, create a Sales Review Deep Dive event for November 15, 2025 from 3:00–4:00 PM Eastern, visibility set to private, should be confirmed, have a popup reminder 15 minutes b...
[ "get_calendar_list", "create_event", "update_calendar_in_list", "query_freebusy", "watch_events", "get_event" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767718417243_3x8v487ma.sql", "context": {"x-access-token": "ya29.A0ARrdaM-p3Lk9Vb6Qw2Zx8N1sT4mH7gF5yR0uJc2ePq.ZxCvBnMlKjHgFfDsaQwErTyUiOpAsDfGhJk_77-11"}, "user_in...
[{"verifier_type": "database_state", "name": "check_attendee", "description": "check_attendee", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM attendees a WHERE a.displayname = 'Alice Johnson' AND a.responsestatus = 'accepted';", "expected_value": 2, "comparison_type": "equals"}}, {"ve...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260107_093643_038_df2c536d_f90fd06e
Check my availability on my Sales Activities calendar between November 11 and November 16, 2025 in the America/New_York timezone. If the slot is free, create a Sales Review Deep Dive event for November 15, 2025 from 3:00–4:00 PM Eastern, visibility set to private, should be confirmed, have a popup reminder 15 minutes b...
Check my availability on my Sales Activities calendar between November 11 and November 16, 2025 in the America/New_York timezone. If the slot is free, create a Sales Review Deep Dive event for November 15, 2025 from 3:00–4:00 PM Eastern, visibility set to private, should be confirmed, have a popup reminder 15 minutes b...
8
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_093643_038_df2c536d_f90fd06e.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
53,572
2,376
4,654
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"check_attendee":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 2","expected":2,"passed":false,"query":"SELECT COUNT(*) FROM attendees a WHERE a.d...
enterprise-ops-gym
task_20251226_150609_837_4d9df647_84917c0b
hybrid
# **ITSM Management Assistant Policy** **Role:** ITSM Management Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with...
A critical app outage is reported by the Finance department. So First check there is any active incident description with "Finance App Outage Q1 Reporting Blocked". If it's not exist create it. I am user "Joanne Simpson", The Priority will be high, new state, category is software and assign to myselft. Then move that ...
[ "create_incident", "list_incidents", "create_channel", "list_teams", "list_channels", "list_users", "update_incident", "add_child_incident" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765880090918_aymg8twv8.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT...
[{"verifier_type": "database_state", "name": "Verify Exactly ONE active parent incident exists", "description": "Check Incident exist", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM incident\nWHERE short_description = 'Finance App Outage Q1 Reporting Blocked';", "expected_value": 1, ...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251226_150609_837_4d9df647_84917c0b
A critical app outage is reported by the Finance department. So First check there is any active incident description with "Finance App Outage Q1 Reporting Blocked". If it's not exist create it. I am user "Joanne Simpson", The Priority will be high, new state, category is software and assign to myselft. Then move that ...
A critical app outage is reported by the Finance department. So First check there is any active incident description with "Finance App Outage Q1 Reporting Blocked". If it's not exist create it. I am user "Joanne Simpson", The Priority will be high, new state, category is software and assign to myselft. Then move that ...
15
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251226_150609_837_4d9df647_84917c0b.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
107,487
777
2,552
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":7,"verification_results":{"Parent incident is in progress and assigned correctly":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT...
enterprise-ops-gym
task_20251218_093719_611_764e5ead_5817d09a
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
As part of our infrastructure transformation, please transition the existing NextGen Customer Portal Dev service to its new replacement, Next-Gen Customer Experience Platform. Create the new service as a production, operational, business-critical offering owned by Karen Watkins, positioned as the modern cloud-based suc...
[ "register_new_service_offering", "update_service", "get_user_using_name", "find_service_offerings", "list_incidents", "get_user", "update_service_offering", "find_service_by_name", "add_new_service", "update_incident" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "verify_new_service_created", "description": "Verify new Next-Gen Customer Experience Platform service was created", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM service WHERE name = 'Next-Gen Customer Experience Platform' AND used_for = '...
eog-gemini-gemini-3.5-flash-oh-task_20251218_093719_611_764e5ead_5817d09a
As part of our infrastructure transformation, please transition the existing NextGen Customer Portal Dev service to its new replacement, Next-Gen Customer Experience Platform. Create the new service as a production, operational, business-critical offering owned by Karen Watkins, positioned as the modern cloud-based suc...
As part of our infrastructure transformation, please transition the existing NextGen Customer Portal Dev service to its new replacement, Next-Gen Customer Experience Platform. Create the new service as a production, operational, business-critical offering owned by Karen Watkins, positioned as the modern cloud-based suc...
12
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_093719_611_764e5ead_5817d09a.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
232,698
7,184
8,163
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"verify_incidents_updated_to_new_service":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM in...
enterprise-ops-gym
task_20260106_070321_497_accab84d_6f4a8da8
csm
# **CSM Assistant Policy** You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e...
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
[ "update_case", "search_cases", "find_account", "find_contacts", "find_user", "find_locations", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "karen.watkins@servicenow.com"}, "user_info": {"user_id": 39, "name": "Karen Watkins", "email": "karen.watkins...
[{"verifier_type": "database_state", "name": "Verify Successfully Updated Cases", "description": "Verify Successfully Updated Cases", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT count(*) AS successful_updates\nFROM customer_case\nWHERE case_id IN (397, 398, 399, 415, 416, 400, 401, 402, 403, 404...
eog-gpt-5.5-2026-04-23-oh-task_20260106_070321_497_accab84d_6f4a8da8
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
18
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_070321_497_accab84d_6f4a8da8.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
167,761
2,106
3,056
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"No open Spencer Inc / New York primary-contact case left unassigned to Joanne":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":...
enterprise-ops-gym
task_20260108_105408_681_be6c9105_852c4b49
drive
You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated...
[ "list_drives", "list_files", "copy_files", "create_drive", "delete_files", "update_files", "create_file" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9...
[{"verifier_type": "database_state", "name": "Verify Drive Created", "description": "Confirms that the 'Archived Projects' drive has been successfully created", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "WITH new_drive AS (SELECT name FROM drives WHERE name = 'Archived Projects' AND trashed = 0...
eog-gemini-gemini-3.5-flash-oh-task_20260108_105408_681_be6c9105_852c4b49
John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated...
John Smith needs the completed project files in the 'Project Documents' folder archived systematically. A new 'Archived Projects' drive is required for archival storage. Create a folder named 'Archived Docs - 2025-11-27' in the 'Archived Projects' drive. All files from 'Project Documents' must be copied into this dated...
32
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_105408_681_be6c9105_852c4b49.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
945,348
7,185
9,922
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Verify All Files Moved to Archived Folder":{"actual":7,"comparison_type":"equals","details":"Comparison equals: 7 vs 7","expected":7,"passed":true,"query":"WITH archived_folde...
enterprise-ops-gym
task_20251125_154624_258_701c5774_59c41eed
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
Find an attachment with the name "project_milestone.pdf", check if I have sent this attachment to carol@university.edu, and if not, write a draft from me, to carol@university.edu, with subject: "Project Milestone", and body text: "Hi, here is the file I promised to send you", attach the same file that you will find to ...
[ "get_message", "list_messages", "get_attachment", "create_draft" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam...
[{"verifier_type": "database_state", "name": "Check the receiver of the new draft", "description": "Check the receiver of the new draft", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from message_parts mp join messages m on m.id = mp.message_id join message_headers mh on mh.message_part_...
eog-gemini-gemini-3.5-flash-oh-task_20251125_154624_258_701c5774_59c41eed
Find an attachment with the name "project_milestone.pdf", check if I have sent this attachment to carol@university.edu, and if not, write a draft from me, to carol@university.edu, with subject: "Project Milestone", and body text: "Hi, here is the file I promised to send you", attach the same file that you will find to ...
Find an attachment with the name "project_milestone.pdf", check if I have sent this attachment to carol@university.edu, and if not, write a draft from me, to carol@university.edu, with subject: "Project Milestone", and body text: "Hi, here is the file I promised to send you", attach the same file that you will find to ...
11
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251125_154624_258_701c5774_59c41eed.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
83,352
8,188
10,069
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Check the name of an attachment of a new draft":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"select count(...
enterprise-ops-gym
task_20260106_134616_649_e6427839_7dba5a00
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I got a call from Simon LLC regarding severity of the case 'CS-0001041', it is impacting their business and they are our one of our important customers. We need to make it critical and attach relevant knowledge article if present. Also assign it to David Johnston, he will check the case and update the article if requir...
[ "find_entitlements", "retrieve_knowledge", "check_user_membership", "search_cases", "find_user", "update_case", "find_case_slas", "find_account", "link_case_knowledge" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jason.morrison13@servicenow.com"}, "user_info": {"user_id": 84, "name": "Jason Morrison", "email": "jason.mor...
[{"verifier_type": "database_state", "name": "Verify if case is updated or not.", "description": "Verify if case is updated or not.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = '1041' AND account_id = '45' AND priority = 'critical' AND assigned_to = '...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_134616_649_e6427839_7dba5a00
I got a call from Simon LLC regarding severity of the case 'CS-0001041', it is impacting their business and they are our one of our important customers. We need to make it critical and attach relevant knowledge article if present. Also assign it to David Johnston, he will check the case and update the article if requir...
I got a call from Simon LLC regarding severity of the case 'CS-0001041', it is impacting their business and they are our one of our important customers. We need to make it critical and attach relevant knowledge article if present. Also assign it to David Johnston, he will check the case and update the article if requir...
7
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_134616_649_e6427839_7dba5a00.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
27,336
2,110
2,969
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify if KB article linked correctly.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM case...
enterprise-ops-gym
task_20251128_200856_738_0154326e_752f99ad
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
I, James Wilson, need to mobilize a secure working group for the new 'Project Obsidian' initiative. Please create a new team named 'Project Obsidian', and immediately update its description to 'Classified: Eyes Only' to ensure the security protocols are clear. Once the team is up, add Alice Johnson and Bob Smith as mem...
[ "add_team_members_in_bulk", "send_chat_message", "create_team", "create_teamwork_tag", "update_team", "create_channel", "list_users", "send_channel_message", "create_chat", "pin_chat_message", "add_tabs_to_channels" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764056995448_d8bull5d3.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "Tab Creation", "description": "Tab Creation", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM teams_channel_tabs \nWHERE display_name = 'Mission Control' \n AND channel_id = (SELECT channel_id FROM channels WHERE display_name = 'Strategy')...
eog-gpt-5.5-2026-04-23-oh-task_20251128_200856_738_0154326e_752f99ad
I, James Wilson, need to mobilize a secure working group for the new 'Project Obsidian' initiative. Please create a new team named 'Project Obsidian', and immediately update its description to 'Classified: Eyes Only' to ensure the security protocols are clear. Once the team is up, add Alice Johnson and Bob Smith as mem...
I, James Wilson, need to mobilize a secure working group for the new 'Project Obsidian' initiative. Please create a new team named 'Project Obsidian', and immediately update its description to 'Classified: Eyes Only' to ensure the security protocols are clear. Once the team is up, add Alice Johnson and Bob Smith as mem...
12
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_200856_738_0154326e_752f99ad.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
84,448
3,590
5,076
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":7,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Channel Membership":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 2","expected":2,"passed":true,"query":"SELECT COUNT(*) FROM channel_members \nWHE...
enterprise-ops-gym
task_20260116_133210_131_806f1a83_4c204063
hybrid
# **Email Management Assistant Policy** **Role:** Email Management Assistant **Mandate:** Secure, accurate, and efficient management of user email communications (Messages, Drafts, Threads, Labels, Filters, and Settings). You must act solely based on **confirmed user context** and **existing data integrity rules**. ...
I need to see which forwarding email addresses I’ve already verified and can use, because I’m thinking of setting up some automatic forwarding rules, but I’m not sure what’s ready and what’s not. After that, I want to create a new filter (hopefully I do this right). Any emails coming from carolmartinez@att.net should a...
[ "delete_hr_service", "list_messages", "list_labels", "create_filter", "delete_message", "get_user_profile", "list_forwarding_addresses" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr...
[{"verifier_type": "database_state", "name": "Confirm filter created with forwarding", "description": "Confirm filter created with forwarding", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM filters f JOIN users u ON u.id = f.user_id WHERE u.primary_email = 'jessicabrown83@gmai...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260116_133210_131_806f1a83_4c204063
I need to see which forwarding email addresses I’ve already verified and can use, because I’m thinking of setting up some automatic forwarding rules, but I’m not sure what’s ready and what’s not. After that, I want to create a new filter (hopefully I do this right). Any emails coming from carolmartinez@att.net should a...
I need to see which forwarding email addresses I’ve already verified and can use, because I’m thinking of setting up some automatic forwarding rules, but I’m not sure what’s ready and what’s not. After that, I want to create a new filter (hopefully I do this right). Any emails coming from carolmartinez@att.net should a...
10
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_133210_131_806f1a83_4c204063.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
73,473
4,102
5,864
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Confirm filter created with forwarding":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS c...
enterprise-ops-gym
task_20251211_192109_853_99ba2325_b21298a0
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Search for knowledge articles relevant to case CS-0000513. If a relevant article is found, link it to the case and update the case to reflect that work has begun. Then send an alert notification to the case contact with the knowledge article attached (only send the notification if the article has external visibility so...
[ "send_notification", "update_case", "find_entitlements", "find_sla_definitions", "list_users", "link_case_knowledge", "search_cases", "find_contacts", "retrieve_knowledge", "link_new_case_sla" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1763711145241_60gul3b8a.sql", "context": {"x-user-email": "jason.morrison13@servicenow.com"}, "user_info": {"user_id": 84, "name": "Jason Morrison", "email": "jason.mor...
[{"verifier_type": "database_state", "name": "Verify case updated.", "description": "Verify case updated.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = '513' AND state = 'in_progress';", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_ty...
eog-gpt-5.5-2026-04-23-oh-task_20251211_192109_853_99ba2325_b21298a0
Search for knowledge articles relevant to case CS-0000513. If a relevant article is found, link it to the case and update the case to reflect that work has begun. Then send an alert notification to the case contact with the knowledge article attached (only send the notification if the article has external visibility so...
Search for knowledge articles relevant to case CS-0000513. If a relevant article is found, link it to the case and update the case to reflect that work has begun. Then send an alert notification to the case contact with the knowledge article attached (only send the notification if the article has external visibility so...
13
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251211_192109_853_99ba2325_b21298a0.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
99,943
1,607
2,433
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"Verify a proper SLA is linked for in progress case 1":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUN...
enterprise-ops-gym
task_20260106_133642_894_66392a82_3e083fa5
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ...
[ "find_entitlements", "find_user", "find_contact_by_portal_user", "search_cases", "update_user_details", "list_user_groups", "update_case", "list_group_members", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1765127762806_vmzizk5bq.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson...
[{"verifier_type": "database_state", "name": "Derek Blake User Reactivated", "description": "Checks that the Derek Blake is active.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM user WHERE user_id = 622 AND active = 1; ", "expected_value": 1, "comparison_type": "equals"}}, {...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_133642_894_66392a82_3e083fa5
The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ...
The support team has reached out regarding one of our contacts, "Derek Blake." His issue was previously handled by Alexandra Hansen, and it now appears to have been closed prematurely, while the internal workflow for follow-up actions was never completed. The case associated with Derek requires managerial oversight so ...
10
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_133642_894_66392a82_3e083fa5.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
75,505
1,252
2,231
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Case Reopened and Assigned to an Account Management Manager":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELE...
enterprise-ops-gym
task_20251204_151109_029_ae7b45e2_1fa53dbc
drive
You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
We need to do a security review of our shared files and fix some issues. First, check what files have domain-wide sharing with company.com and identify any that have external user access. For each file you find, tell me who has access and at what permission level. Then I need you to make these changes: For the Technica...
[ "get_drive", "create_permission", "list_files", "delete_permission", "list_permission" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9...
[{"verifier_type": "database_state", "name": "Project Plan Permission Count Validation", "description": "Confirms Project Plan.docx has at least 1 active permission after Sarah Johnson was added", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT CASE WHEN EXISTS ( SELECT 1 FROM permissions p J...
eog-gemini-gemini-3.5-flash-oh-task_20251204_151109_029_ae7b45e2_1fa53dbc
We need to do a security review of our shared files and fix some issues. First, check what files have domain-wide sharing with company.com and identify any that have external user access. For each file you find, tell me who has access and at what permission level. Then I need you to make these changes: For the Technica...
We need to do a security review of our shared files and fix some issues. First, check what files have domain-wide sharing with company.com and identify any that have external user access. For each file you find, tell me who has access and at what permission level. Then I need you to make these changes: For the Technica...
37
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_151109_029_ae7b45e2_1fa53dbc.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
1,937,082
16,549
20,341
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Alex Rodriguez Permission Removal Validation":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"\nSELECT CASE WHE...
enterprise-ops-gym
task_20251219_134543_563_fa1836dc_00dab62f
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
Reassign change request 'CHG0000017' (Monthly Firewall Rule Audit) to 'steven.hernandez88@servicenow.com' who will lead the implementation. Before creating any mappings, check if they already exist. Then map this change to problem 'PRB0000006' as the root cause resolution and link it to incident 'INC-000025' to establi...
[ "find_incident_by_number", "list_change_request_mappings", "find_change_by_number", "update_change", "get_user", "map_change_request", "find_problem_by_number" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Verify Change Assignment Update", "description": "Confirms CHG_017 was reassigned to USER_009", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM change\nWHERE change_id = 'CHG_017'\n AND number = 'CHG0000017'\n AND assigned_to = 'USER_009'...
eog-gemini-gemini-3.5-flash-oh-task_20251219_134543_563_fa1836dc_00dab62f
Reassign change request 'CHG0000017' (Monthly Firewall Rule Audit) to 'steven.hernandez88@servicenow.com' who will lead the implementation. Before creating any mappings, check if they already exist. Then map this change to problem 'PRB0000006' as the root cause resolution and link it to incident 'INC-000025' to establi...
Reassign change request 'CHG0000017' (Monthly Firewall Rule Audit) to 'steven.hernandez88@servicenow.com' who will lead the implementation. Before creating any mappings, check if they already exist. Then map this change to problem 'PRB0000006' as the root cause resolution and link it to incident 'INC-000025' to establi...
102
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251219_134543_563_fa1836dc_00dab62f.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
402,226
6,536
10,856
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify Change Assignment Update":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*)\nFROM change\n...
enterprise-ops-gym
task_20260106_152415_149_6f5b66fc_aad3df17
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
As the current sprint is closing, I need to create a new private Sprint Planning event on December 6, 2025, using the same configuration as the existing one and highlighting it in red. Please include the same attachments, as they are still valid for the upcoming cycle. Additionally, please grant 'dave.brown@techcorp.co...
[ "list_events", "insert_acl_rule", "get_calendar_list", "create_event", "get_colors" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764361046464_47vxzhsli.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info...
[{"verifier_type": "database_state", "name": "event verifier", "description": "event verifier", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events WHERE summary like '%Sprint Planning%' AND location like '%Building 1%' AND start_datetime = '2025-12-06 09:00:00.000000' and end_dateti...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_152415_149_6f5b66fc_aad3df17
As the current sprint is closing, I need to create a new private Sprint Planning event on December 6, 2025, using the same configuration as the existing one and highlighting it in red. Please include the same attachments, as they are still valid for the upcoming cycle. Additionally, please grant 'dave.brown@techcorp.co...
As the current sprint is closing, I need to create a new private Sprint Planning event on December 6, 2025, using the same configuration as the existing one and highlighting it in red. Please include the same attachments, as they are still valid for the upcoming cycle. Additionally, please grant 'dave.brown@techcorp.co...
12
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_152415_149_6f5b66fc_aad3df17.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
105,824
1,666
5,089
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"attachments verifier":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 2","expected":2,"passed":false,"query":"select COUNT(*) from attachments whe...
enterprise-ops-gym
task_20260116_192842_208_46ca2862_04093fc7
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
We want to with enforcement of the Admin On-Site Mandate for Male manager working remotely For audit purposes, confirm that the Policy Enforcement service exists under the Profile Update topic, creating it if necessary. Record a High-priority ongoing case for each impacted employee under Account: ACC-ADM-00, using the...
[ "get_topic_details", "get_user", "create_new_hr_case", "send_notification", "create_new_hr_service", "fetch_hr_profiles", "get_hr_service_by_name" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMCIsImlzcyI6Iml0c20ifQ.Ef8_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Verify Audit Case Generation", "description": "Verify Audit Case Generation", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM hr_case WHERE short_description = 'Service: Policy Enforcement, Subject: Manager , Detail: Remote Access R...
eog-gemini-gemini-3.5-flash-oh-task_20260116_192842_208_46ca2862_04093fc7
We want to with enforcement of the Admin On-Site Mandate for Male manager working remotely For audit purposes, confirm that the Policy Enforcement service exists under the Profile Update topic, creating it if necessary. Record a High-priority ongoing case for each impacted employee under Account: ACC-ADM-00, using the...
We want to with enforcement of the Admin On-Site Mandate for Male manager working remotely For audit purposes, confirm that the Policy Enforcement service exists under the Profile Update topic, creating it if necessary. Record a High-priority ongoing case for each impacted employee under Account: ACC-ADM-00, using the...
12
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_192842_208_46ca2862_04093fc7.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
205,536
7,860
9,037
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Audit Case Generation":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt FROM hr_cas...
enterprise-ops-gym
task_20260116_134415_018_fa1836dc_d8efb574
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co...
[ "get_topic_details", "get_user_using_name", "create_new_hr_case", "create_new_hr_service", "send_notification" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMCIsImlzcyI6Iml0c20ifQ.Ef8_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Verify HR Service Creation", "description": "Verify Security Incident Protocol HR service was created correctly", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) \nFROM hr_service \nWHERE service_name = 'Security Incident Protocol' \n AND fulf...
eog-gpt-5.5-2026-04-23-oh-task_20260116_134415_018_fa1836dc_d8efb574
A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co...
A security report was received from Thomas Green indicating his corporate credentials may have been exposed and his access has been revoked. To manage this incident, create a manual HR service 'Security Incident Protocol' filed under the 'General' category. Record the action by logging a critical case taking shape, 'Co...
6
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_134415_018_fa1836dc_d8efb574.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
29,581
2,596
3,039
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Case Details":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT count(*) \nFROM hr_case c\nJOIN hr_s...
enterprise-ops-gym
task_20251212_194942_087_761f6b82_451ef3b7
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
[ "create_checklist", "find_group_by_name", "get_user_using_email", "create_new_hr_service", "list_group_members", "create_new_hr_case", "offboard_hr_profile", "get_users_hr_profile", "remove_group_membership", "create_hr_case_task", "update_user_details", "get_user_using_name" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765529350682_48wb3wot7.sql", "context": {"x-access-token": "hr_token_sarah_chen_001"}, "user_info": ""}]
[{"verifier_type": "database_state", "name": "Verify Profile Offboarding", "description": "Verify Profile Offboarding", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*)\nFROM hr_profile p\nJOIN user u ON p.user_id = u.user_id\nWHERE u.email = 'maria.garcia@techcorp.com'\n AND p.employment_...
eog-gpt-5.5-2026-04-23-oh-task_20251212_194942_087_761f6b82_451ef3b7
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
11
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251212_194942_087_761f6b82_451ef3b7.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
109,819
3,183
3,980
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":7,"verification_results":{"Verify Access Revocation":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT count(*)\nFROM user_group_member...
enterprise-ops-gym
task_20251212_011224_384_accab84d_4ad9b557
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
We just received a request from Globex. They want to swap their primary contact to Derek Blake immediately. Also, they are seeing failures on their HPE ProLiant DL380 Gen10 due to some sync errors. Please take care of the contact update and open a case, ensuring Derek is the one to follow-up further and notify him rega...
[ "find_entitlements", "find_contracts", "send_notification", "find_user", "find_account", "find_product", "update_contact", "create_new_case", "find_contacts", "retrieve_knowledge", "link_case_knowledge" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "karen.watkins@servicenow.com"}, "user_info": {"user_id": 39, "name": "Karen Watkins", "email": "karen.watkins...
[{"verifier_type": "database_state", "name": "Derek Blake is the active primary contact for Globex", "description": "Derek Blake is the active primary contact for Globex", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM \"user\" u\nJOIN contact c ON c.portal_user_id = u.user_id...
eog-gemini-gemini-3.5-flash-oh-task_20251212_011224_384_accab84d_4ad9b557
We just received a request from Globex. They want to swap their primary contact to Derek Blake immediately. Also, they are seeing failures on their HPE ProLiant DL380 Gen10 due to some sync errors. Please take care of the contact update and open a case, ensuring Derek is the one to follow-up further and notify him rega...
We just received a request from Globex. They want to swap their primary contact to Derek Blake immediately. Also, they are seeing failures on their HPE ProLiant DL380 Gen10 due to some sync errors. Please take care of the contact update and open a case, ensuring Derek is the one to follow-up further and notify him rega...
15
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251212_011224_384_accab84d_4ad9b557.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
165,853
6,257
7,886
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Case opened for HPE ProLiant DL380 Gen10 with Derek as the contact":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"quer...
enterprise-ops-gym
task_20260106_132019_309_bca89e7d_5ae689d9
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
To prepare my project calendars for the upcoming season, please create a new calendar titled "Project 2026," matching the timezone and color of my existing projects calendar. Then replicate the "Sprint Planning & Architecture Review" event from the old calendar onto this new calendar, scheduling it for January 4 from 9...
[ "create_event", "patch_calendar", "list_events", "delete_acl_rule", "delete_acl_rule", "delete_event", "add_calendar_to_list", "create_calendar", "get_calendar_list", "list_acl_rules" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764493889049_iuydddoc0.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info...
[{"verifier_type": "database_state", "name": "Project2026 Calendar", "description": "Verify new Project 2026 calendar", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) AS count FROM calendars WHERE summary = 'Project 2026' AND time_zone = 'America/New_York' AND color_id = 7", "expected_value...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260106_132019_309_bca89e7d_5ae689d9
To prepare my project calendars for the upcoming season, please create a new calendar titled "Project 2026," matching the timezone and color of my existing projects calendar. Then replicate the "Sprint Planning & Architecture Review" event from the old calendar onto this new calendar, scheduling it for January 4 from 9...
To prepare my project calendars for the upcoming season, please create a new calendar titled "Project 2026," matching the timezone and color of my existing projects calendar. Then replicate the "Sprint Planning & Architecture Review" event from the old calendar onto this new calendar, scheduling it for January 4 from 9...
21
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_132019_309_bca89e7d_5ae689d9.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
146,298
3,541
7,391
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":11,"verification_results":{"ACLs Cleared":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) AS count FROM acls WHERE cal...
enterprise-ops-gym
task_20260109_202436_533_a8eea1c0_755eabdd
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall...
[ "get_hr_service_by_name", "create_new_hr_service", "update_hr_service", "create_checklist", "get_topic_categories", "get_user_using_name", "add_new_group_member", "create_hr_case_task", "add_new_skill_to_user", "add_new_assignment_rule", "list_skills", "find_group_by_name", "register_hr_crit...
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "topic_detail_creation", "description": "Verifies that the \"Compensation Review\" topic detail was created successfully under the Benefits category with active status and topic_detail_id 36.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FRO...
eog-gemini-gemini-3.5-flash-oh-task_20260109_202436_533_a8eea1c0_755eabdd
We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall...
We have a major problem where non-management staff cannot open Compensation Inquiry cases due to restrictive visibility rules. I need you to execute a systemic compensation support overhaul for Total Rewards COE. Create Compensation Review Topic Detail. Then create Compensation Inquiry with manual fulfillment, initiall...
25
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_202436_533_a8eea1c0_755eabdd.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
405,652
6,903
8,509
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"assignment_rule_creation":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM assignment_rules W...
enterprise-ops-gym
task_20251204_161024_294_46ca2862_1cc82f4c
csm
CSM Agent Policy You are a Customer Service Management Administrator. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effect...
ServiceNow closing the Janice Landing office and moving everything to the Plot 738 of tokyo city office. Update all the equipment and make sure to update the location for all users associated with the ServiceNow account to the new location. Additionally, one of the products that was in a repair state has been fixed, so...
[ "find_contacts", "retrieve_installed_products", "list_users", "update_user_details", "update_installed_product_details", "find_locations", "find_account" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": {"user_id": 1, "name": "Thomas Green", "email": "thomas.green@ser...
[{"verifier_type": "database_state", "name": "update_user_details", "description": "create_new_case", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM user WHERE user_id = 801 AND location_id = 804", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "database_...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251204_161024_294_46ca2862_1cc82f4c
ServiceNow closing the Janice Landing office and moving everything to the Plot 738 of tokyo city office. Update all the equipment and make sure to update the location for all users associated with the ServiceNow account to the new location. Additionally, one of the products that was in a repair state has been fixed, so...
ServiceNow closing the Janice Landing office and moving everything to the Plot 738 of tokyo city office. Update all the equipment and make sure to update the location for all users associated with the ServiceNow account to the new location. Additionally, one of the products that was in a repair state has been fixed, so...
12
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_161024_294_46ca2862_1cc82f4c.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
105,123
2,308
3,558
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"update_installed_product_details":{"actual":804,"comparison_type":"equals","details":"Comparison equals: 804 vs 804","expected":804,"passed":true,"query":"SELECT location_id FROM...
enterprise-ops-gym
task_20260119_162417_443_d8f93f2d_2b15bc38
hybrid
* **Restriction:** Cannot access other users' mailboxes unless explicitly delegated. ### **Delegate** A user granted specific mailbox access by the Primary User. * **Capabilities:** Read, send, and manage (archive/label/trash) messages and threads on behalf of the delegator. * **Restriction:** Cannot modify the del...
Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details.
[ "list_messages", "get_hr_service_by_name", "delete_message", "delete_hr_service", "get_user_profile" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765361971944_6ld5uejbx.sql", "context": {"x-email-user-token": "Kx5XwZK6imPxgyAE88USnS4lF3np3br81Tf9FZr4Vno", "user_id": "104daf4b-2023-49f1-8def-39b4e9dcda5e", "pr...
[{"verifier_type": "database_state", "name": "Verify message deletion", "description": "Verify message deletion", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM messages m WHERE m.id = '7c4946e1-7667-4534-bb07-86275009859d' AND m.user_id = '104daf4b-2023-49f1-8def-39b4e9dcda5e'...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260119_162417_443_d8f93f2d_2b15bc38
Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details.
Delete a message related to some invoice 4567. Then delete a HR service with name as "Leave Of Absence". Finally show me user profile details.
6
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260119_162417_443_d8f93f2d_2b15bc38.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
31,631
1,025
1,849
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify message deletion":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM messages ...
enterprise-ops-gym
task_20251224_030218_157_00364ece_79650819
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
We got an email from Steven Manning that the case against account number ACC-51-20 is no longer an urgent so the global service desk team can keep progressing on it with default priority. Please assign to Samantha and report her.
[ "list_hr_cases", "list_group_members", "send_notification", "update_hr_case", "find_group_by_name", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzA0MSIsImlzcyI6Iml0c20ifQ.Ef0_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Validating case is de-escalation and reassigned", "description": "Validating whether the case has been de-escalated and reassigned to Samantha and Global Service Desk", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM hr_case WHERE h...
eog-gemini-gemini-3.5-flash-oh-task_20251224_030218_157_00364ece_79650819
We got an email from Steven Manning that the case against account number ACC-51-20 is no longer an urgent so the global service desk team can keep progressing on it with default priority. Please assign to Samantha and report her.
We got an email from Steven Manning that the case against account number ACC-51-20 is no longer an urgent so the global service desk team can keep progressing on it with default priority. Please assign to Samantha and report her.
8
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251224_030218_157_00364ece_79650819.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
76,385
6,064
6,953
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Validating case is de-escalation and reassigned":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) A...
enterprise-ops-gym
task_20260113_032200_394_ad5a67e3_5e3873b8
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down. ...
[ "create_new_hr_service", "add_new_user_group", "add_new_topic_detail", "get_hr_service_by_name", "update_hr_service", "get_topic_categories", "get_service_template_by_name", "add_new_topic_category", "find_group_by_name", "create_new_service_template", "register_hr_criteria" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Verify topic category International Mobility exists under Talent Management COE", "description": "Verify topic category International Mobility exists under Talent Management COE", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*)\nFROM topic_cate...
eog-gpt-5.5-2026-04-23-oh-task_20260113_032200_394_ad5a67e3_5e3873b8
Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down. ...
Please prepare a new lifecycle event package for our Global Assignment Transition Program under ServiceNow. Begin by adding a topic category named International Mobility using the Talent Management COE, and create three topic details beneath it: Assignment Initiation, Visa & Compliance Prep, and Assignment Wind-Down. ...
12
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_032200_394_ad5a67e3_5e3873b8.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
91,969
2,450
3,241
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":7,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Catalog cleanup: service renamed + deactivated":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*)\n...
enterprise-ops-gym
task_20260107_180857_873_ae7b45e2_47771a8c
drive
# **Drive Management Assistant Policy** **Role:** Drive Management Assistant **Mandate:** Secure and accurate management of user content, permissions, and organization within Google Drive and Shared Drives. You must operate exclusively based on **confirmed user permissions**, **existing file states**, and **database...
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
[ "update_files", "create_comments", "list_files", "list_comments" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764755314410_f227g8ov4.sql", "context": {"x_auth_token": "ya29.E79oYmqohz4_yuNhAYfz7UsMx_YpFIXLCr1kMAgGtrvs9aINJEW2HfI54QtDpnvBx6yx7zaZkX9Y2Nekrf6VGmITgDUfwme...
[{"verifier_type": "database_state", "name": "Verify Company Policies Document Exists", "description": "Confirms Company Policies Google Doc exists", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM files WHERE id = '3B4416779E6C4268B7B21D69C0' AND name = 'Company Policies...
eog-gemini-gemini-3.5-flash-oh-task_20260107_180857_873_ae7b45e2_47771a8c
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
4
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_180857_873_ae7b45e2_47771a8c.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
27,406
2,051
2,674
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Company Policies Document Exists":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cn...
enterprise-ops-gym
task_20260102_080409_151_d4a463c3_56c32265
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely...
[ "update_case", "find_case_slas", "search_cases", "update_case_sla_details", "delete_case_knowledge_linkages", "retrieve_knowledge", "find_case_knowledge_linkages" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1767172421354_2hvw7ymsn.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson...
[{"verifier_type": "database_state", "name": "Check Case SLA ", "description": "Check Case SLA ", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM case_sla AS cs WHERE cs.case_sla_id = 9 AND cs.stage = 'completed'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": "...
eog-gpt-5.5-2026-04-23-oh-task_20260102_080409_151_d4a463c3_56c32265
Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely...
Case CS-0000005 for a hardware product was previously in process and has now been addressed. Please move it through the standard closure flow, ensuring any active service commitments are addressed and concluded as part of case finalization. Review the knowledge article linkages associated with the case. Articles purely...
13
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_080409_151_d4a463c3_56c32265.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
93,236
2,426
3,179
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{" Check Case State Updated to Closed":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM custome...
enterprise-ops-gym
task_20260112_141226_936_7aad91c1_61df8f2b
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
Hello, Sarah Chen sent me a text in chat.priority stating that there is an urgent issue with her most recent salary payment.Please open a new HR case under the Payroll Support service for Sarah Chen regarding an urgent payroll correction for her most recent salary payment (Account Number: 4242123456, Type: Checking).pr...
[ "create_hr_case_task", "list_hr_cases", "send_notification", "get_hr_service_by_name", "create_checklist", "create_new_hr_case", "update_hr_case" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765529350682_48wb3wot7.sql", "context": {"x-hr-access-token": "hr_token_sarah_chen_001"}, "user_info": ""}]
[{"verifier_type": "database_state", "name": "Verify the new Payroll Support case for Sarah Chen", "description": "Verify the new Payroll Support case for Sarah Chen", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*)\nFROM hr_case c\nJOIN hr_service s ON c.hr_service = s.hr_service_id\nJOIN...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260112_141226_936_7aad91c1_61df8f2b
Hello, Sarah Chen sent me a text in chat.priority stating that there is an urgent issue with her most recent salary payment.Please open a new HR case under the Payroll Support service for Sarah Chen regarding an urgent payroll correction for her most recent salary payment (Account Number: 4242123456, Type: Checking).pr...
Hello, Sarah Chen sent me a text in chat.priority stating that there is an urgent issue with her most recent salary payment.Please open a new HR case under the Payroll Support service for Sarah Chen regarding an urgent payroll correction for her most recent salary payment (Account Number: 4242123456, Type: Checking).pr...
12
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260112_141226_936_7aad91c1_61df8f2b.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
97,255
1,321
2,920
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Verify the checklist-type HR case task":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*)\nFROM hr_c...
enterprise-ops-gym
task_20260105_140440_086_e0ac0c6d_27ecac16
calendar
You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests. **Your Thought Process:** 1. **Analyze the Request:** Carefully analyze the user's latest message to understand ...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
[ "create_event", "update_calendar_in_list", "update_calendar", "get_calendar_list" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767381239880_ibbsoh6gc.sql", "context": {"x-hr-user-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_inf...
[{"verifier_type": "database_state", "name": "Calendar List Retrieved", "description": "Verifies that the model retrieved calendar list to find calendar IDs and check visibility state before updating.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) as count FROM calendars WHERE user_id = '...
eog-gemini-gemini-3.5-flash-oh-task_20260105_140440_086_e0ac0c6d_27ecac16
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
8
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_140440_086_e0ac0c6d_27ecac16.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
81,977
5,103
6,057
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"Calendar Description Updated":{"actual":1,"comparison_type":"greater_than","details":"Comparison greater_than: 1 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) as...
enterprise-ops-gym
task_20260115_143541_964_fa1836dc_dc6652fd
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
At Northbridge Retail Systems, a new readiness policy requires that customer-facing checkout capabilities be accurately harmonized and free of legacy duplication ahead of high-traffic retail events. You are responsible for ensuring that the 'Online Card Payments' service is registered as a production, operational, crit...
[ "add_new_service", "register_new_service_offering", "find_service_offerings", "update_service_offering", "find_services", "update_service", "get_user" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email...
[{"verifier_type": "database_state", "name": "Check if \"Online Card Payments\" service exists with correct properties", "description": "Check if \"Online Card Payments\" service exists with correct properties", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*)\nFROM service\nWHERE name = 'Onl...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260115_143541_964_fa1836dc_dc6652fd
At Northbridge Retail Systems, a new readiness policy requires that customer-facing checkout capabilities be accurately harmonized and free of legacy duplication ahead of high-traffic retail events. You are responsible for ensuring that the 'Online Card Payments' service is registered as a production, operational, crit...
At Northbridge Retail Systems, a new readiness policy requires that customer-facing checkout capabilities be accurately harmonized and free of legacy duplication ahead of high-traffic retail events. You are responsible for ensuring that the 'Online Card Payments' service is registered as a production, operational, crit...
15
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260115_143541_964_fa1836dc_dc6652fd.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
57,274
4,765
6,747
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":9,"resolved":true,"score":1,"total_verifiers":9,"verification_results":{"Check if \"Online Card Payments\" service exists with correct properties":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true...
enterprise-ops-gym
task_20260102_210829_972_2aa6b0ad_e3d70e04
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
[ "update_user_details", "find_user", "list_group_members", "add_new_user", "add_location", "add_new_group_member", "remove_group_membership", "find_location", "find_user_group" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch...
[{"verifier_type": "database_state", "name": "Validating whether new location is created. ", "description": "Validating new location is created as Zee Building, Mumbai, India.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count\nFROM location\nWHERE name = 'Zee Building'\n AND city ...
eog-gpt-5.5-2026-04-23-oh-task_20260102_210829_972_2aa6b0ad_e3d70e04
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
Admin Abraham George and Aaron Le said that they will be focusing solely on Contact Center L2 by not being present in other groups, as this group is noted as one of the most important groups. Since Abraham (abraham.george@servicenow.com), who lives in Zee Building, Mumbai, India, is new here, he will be replacing Kurt ...
26
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260102_210829_972_2aa6b0ad_e3d70e04.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
124,179
2,527
3,692
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"Validating new group member addition. ":{"actual":2,"comparison_type":"equals","details":"Comparison equals: 2 vs 2","expected":2,"passed":true,"query":"SELECT COUNT(*) AS count\...
enterprise-ops-gym
task_20251217_205244_161_764e5ead_20429ef8
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
We're opening a new regional office in Berlin, Germany to support our European expansion, and I need the full IT setup put in place. Please create a new active location for our Berlin office at Plot 42, Friedrichstrasse, Berlin, Germany. We're appointing Sarah Mueller as the team lead, she'll be a manager and should ha...
[ "add_location", "add_new_user_group", "register_configuration_item", "add_new_group_member", "add_new_user", "get_user", "get_user_using_name" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email...
[{"verifier_type": "database_state", "name": "verify_three_group_members_added", "description": "Verify three agents were added as members of Berlin Support Team", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM user_group_member ugm JOIN users u ON ugm.user_id = u.user_id JOIN user_gro...
eog-gpt-5.5-2026-04-23-oh-task_20251217_205244_161_764e5ead_20429ef8
We're opening a new regional office in Berlin, Germany to support our European expansion, and I need the full IT setup put in place. Please create a new active location for our Berlin office at Plot 42, Friedrichstrasse, Berlin, Germany. We're appointing Sarah Mueller as the team lead, she'll be a manager and should ha...
We're opening a new regional office in Berlin, Germany to support our European expansion, and I need the full IT setup put in place. Please create a new active location for our Berlin office at Plot 42, Friedrichstrasse, Berlin, Germany. We're appointing Sarah Mueller as the team lead, she'll be a manager and should ha...
13
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251217_205244_161_764e5ead_20429ef8.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
97,427
1,261
2,372
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":8,"resolved":true,"score":1,"total_verifiers":8,"verification_results":{"verify_berlin_location_created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM location WH...
enterprise-ops-gym
task_20260105_122123_327_8ce75c22_e27766ca
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
[ "update_imap_settings", "get_vacation_settings", "update_pop_settings", "update_language_settings", "update_vacation_settings", "create_label", "email_create_delegate" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_bob_2025_q1w2e3r4t5y6u7i8o9p0a1s2d3f4g5h6", "user_id": "user_002", "primary_email": "bob@company....
[{"verifier_type": "database_state", "name": "Verify Language Settings and Delegate Created", "description": "Verifies that language is set to en-US and delegate finance.lead@company.com exists for user_002.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT \n CASE \n WHEN language_set >= 1 AND ...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260105_122123_327_8ce75c22_e27766ca
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
16
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_122123_327_8ce75c22_e27766ca.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
54,820
2,678
4,990
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Verify Executive and Product Labels Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT \n CASE ...
enterprise-ops-gym
task_20260113_141542_776_911d75d7_78be6b0f
hybrid
You are an integrated automation agent for a hybrid environment managing both Google Calendar and ServiceNow Customer Service Management (CSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking ...
Stephanie Brown is starting in the Sydney office as the new support lead. Create her ServiceNow user account with the manager role and associate it with the User 15 – Sydney location. Create a secondary Google Calendar named “Stephanie – Team Leads”. Add her to the Account Management group. Finally, locate and retrieve...
[ "create_calendar", "add_new_group_member", "retrieve_knowledge", "find_account", "find_location", "find_user", "add_new_user", "find_user_group" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765386439582_vm0389iwq.sql", "context": {"x-access-token": "tok_03d6a775751bc98e50688b747633c89807b8428ab31e814d"}}, {"mcp_server_name": "sn-csm-server", "mcp_server...
[{"verifier_type": "database_state", "name": "User account created", "description": "Verify manager user is created at Sydney location", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM user WHERE email = 'stephanie.brown@servicenow.com' AND role = 'manager' AND location_id = '15';", "e...
eog-gpt-5.5-2026-04-23-oh-task_20260113_141542_776_911d75d7_78be6b0f
Stephanie Brown is starting in the Sydney office as the new support lead. Create her ServiceNow user account with the manager role and associate it with the User 15 – Sydney location. Create a secondary Google Calendar named “Stephanie – Team Leads”. Add her to the Account Management group. Finally, locate and retrieve...
Stephanie Brown is starting in the Sydney office as the new support lead. Create her ServiceNow user account with the manager role and associate it with the User 15 – Sydney location. Create a secondary Google Calendar named “Stephanie – Team Leads”. Add her to the Account Management group. Finally, locate and retrieve...
10
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_141542_776_911d75d7_78be6b0f.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
18,601
1,117
1,816
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Calendar created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM calendars WHERE summa...
enterprise-ops-gym
task_20251202_100743_745_109c89c0_958a07c1
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Acme’s internal team discovered that two of their installed products have mismatched warranty and entitlement periods, and they want everything aligned without interrupting any active cases tied to those products, you can reactivate expired entitlement and Update warranty contract end date if you have to.
[ "update_contract", "retrieve_installed_products", "update_entitlement", "search_cases", "find_account", "find_product_by_id", "get_accounts", "find_contracts", "find_entitlements" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson...
[{"verifier_type": "database_state", "name": "Verify entitlement update", "description": "Verify that Entitlement 26 reactivated (product 25, installed_product_id 15)", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM entitlement\nWHERE entitlement_id = 26\n AND active = 1;", "...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251202_100743_745_109c89c0_958a07c1
Acme’s internal team discovered that two of their installed products have mismatched warranty and entitlement periods, and they want everything aligned without interrupting any active cases tied to those products, you can reactivate expired entitlement and Update warranty contract end date if you have to.
Acme’s internal team discovered that two of their installed products have mismatched warranty and entitlement periods, and they want everything aligned without interrupting any active cases tied to those products, you can reactivate expired entitlement and Update warranty contract end date if you have to.
15
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251202_100743_745_109c89c0_958a07c1.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
244,182
17,762
20,239
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Contract extension":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt\nFROM contract\nWHER...
enterprise-ops-gym
task_20251203_091910_549_bca89e7d_de59e44a
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
Please verify if an 'Engineering Sprint Coordination' calendar exists, and create it if missing. Schedule three sessions titled 'Monthly Sprint Alignment #1, #2, and #3,' respectively, from 2:00 PM to 4:30 PM on the 20th, 21st, and 22nd of October and November 2025, marking each with background (#e1e1e1) and foreground...
[ "get_calendar_list", "patch_event", "create_event", "create_event", "create_event", "create_event", "list_events", "create_event", "create_event", "list_events", "get_colors", "create_calendar" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764493889049_iuydddoc0.sql", "context": {"x-access-token": "tok_b638af1abd2b9c4477a9321dff0e5939c1514c3f648f9dc4"}, "user_info": ""}]
[{"verifier_type": "database_state", "name": "Calendar Exists", "description": "Verify ESCoord calendar", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) AS count FROM calendars WHERE summary = 'Engineering Sprint Coordination' AND time_zone = 'America/New_York' AND user_id = 'adrian_burton'...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251203_091910_549_bca89e7d_de59e44a
Please verify if an 'Engineering Sprint Coordination' calendar exists, and create it if missing. Schedule three sessions titled 'Monthly Sprint Alignment #1, #2, and #3,' respectively, from 2:00 PM to 4:30 PM on the 20th, 21st, and 22nd of October and November 2025, marking each with background (#e1e1e1) and foreground...
Please verify if an 'Engineering Sprint Coordination' calendar exists, and create it if missing. Schedule three sessions titled 'Monthly Sprint Alignment #1, #2, and #3,' respectively, from 2:00 PM to 4:30 PM on the 20th, 21st, and 22nd of October and November 2025, marking each with background (#e1e1e1) and foreground...
11
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251203_091910_549_bca89e7d_de59e44a.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
62,426
12,367
14,885
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Align #1 Sessions":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 2","expected":2,"passed":false,"query":"SELECT COUNT(*) AS count FROM events WH...
enterprise-ops-gym
task_20251126_174607_703_8ce75c22_a984b9e7
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
I need to set up my email backup and security system for semester end. Review my mailbox history to see recent activity. Check my encryption key pairs. Disable the old secure key pair kp_carol_secure_24680_2024 since I'm retiring it. Keep kp_carol_ghi13579_2024 active. Create two backup labels: navy "Research Backup 20...
[ "email_get_cse_keypair", "create_label", "list_send_as_aliases", "email_list_cse_keypairs", "email_disable_cse_keypair", "list_history", "get_user_profile", "verify_send_as_alias" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_carol_2025_z1x2c3v4b5n6m7l8k9j0h1g2f3d4s5a6", "user_id": "user_003", "primary_email": "carol@univ...
[{"verifier_type": "database_state", "name": "Verify Old CSE Key Pair Disabled", "description": "Verifies that kp_carol_secure_24680_2024 was disabled for user_003 (changed from enabled to disabled state).", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt\nFROM cse_key_pairs\nWHERE u...
eog-gpt-5.5-2026-04-23-oh-task_20251126_174607_703_8ce75c22_a984b9e7
I need to set up my email backup and security system for semester end. Review my mailbox history to see recent activity. Check my encryption key pairs. Disable the old secure key pair kp_carol_secure_24680_2024 since I'm retiring it. Keep kp_carol_ghi13579_2024 active. Create two backup labels: navy "Research Backup 20...
I need to set up my email backup and security system for semester end. Review my mailbox history to see recent activity. Check my encryption key pairs. Disable the old secure key pair kp_carol_secure_24680_2024 since I'm retiring it. Keep kp_carol_ghi13579_2024 active. Create two backup labels: navy "Research Backup 20...
9
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251126_174607_703_8ce75c22_a984b9e7.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
11,393
1,476
2,211
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":8,"resolved":true,"score":1,"total_verifiers":8,"verification_results":{"Verify Backup Labels Created":{"actual":5,"comparison_type":"greater_than","details":"Comparison greater_than: 5 vs 4","expected":4,"passed":true,"query":"SELECT COUNT(*) AS cn...
enterprise-ops-gym
task_20260121_163208_054_1afb323a_7f40ee66
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I want to update some of the contract details for 'Russell, Johnson and Clark'? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 99.108 grand dollar. while you’re reviewing things, check their primary conta...
[ "find_contacts", "update_contract", "list_users", "find_contracts", "find_location", "find_account", "update_user_details" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1763385425683_sii21stih.sql", "context": {"x-user-email": "jose.roberson@servicenow.com"}, "user_info": {"user_id": 32, "name": "Jose Roberson", "email": "jose.roberson...
[{"verifier_type": "database_state", "name": "Verify User location", "description": "Verify User location", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS count FROM user WHERE user_id = 55 AND phone = '+12125516299' AND location_id = 903;\n", "expected_value": "1", "comparison_type": "...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260121_163208_054_1afb323a_7f40ee66
I want to update some of the contract details for 'Russell, Johnson and Clark'? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 99.108 grand dollar. while you’re reviewing things, check their primary conta...
I want to update some of the contract details for 'Russell, Johnson and Clark'? Actually, their premium support contract still doesn’t match the quarterly billing structure they’re shifting to, so finance wants the amount rebalanced to around 99.108 grand dollar. while you’re reviewing things, check their primary conta...
12
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260121_163208_054_1afb323a_7f40ee66.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
47,109
3,606
4,918
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Verify Contract price":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":"1","passed":false,"query":"SELECT COUNT(*) AS count FROM contract...
enterprise-ops-gym
task_20260113_183935_893_e6427839_03a04c19
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
Put incident number INC0000002 on hold as we are waiting for the user's response and can't proceed further without his input. Send a reminder notification to the user to provide the unique serial number of his system as it is necessary for resolution.
[ "find_incident_slas", "update_incident_sla_details", "send_notification", "update_incident", "find_incident_by_number", "get_user" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email...
[{"verifier_type": "database_state", "name": "Verify if the SLA is paused if the incident is on hold.", "description": "Verify if the SLA is paused if the incident is on hold.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident_sla WHERE incident_sla_id = 'TSLA_002' AND incident_...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260113_183935_893_e6427839_03a04c19
Put incident number INC0000002 on hold as we are waiting for the user's response and can't proceed further without his input. Send a reminder notification to the user to provide the unique serial number of his system as it is necessary for resolution.
Put incident number INC0000002 on hold as we are waiting for the user's response and can't proceed further without his input. Send a reminder notification to the user to provide the unique serial number of his system as it is necessary for resolution.
7
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_183935_893_e6427839_03a04c19.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
27,138
694
1,516
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"Verify if the SLA is paused if the incident is on hold.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT ...
enterprise-ops-gym
task_20251212_194942_087_761f6b82_451ef3b7
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
[ "create_checklist", "find_group_by_name", "get_user_using_email", "create_new_hr_service", "list_group_members", "create_new_hr_case", "offboard_hr_profile", "get_users_hr_profile", "remove_group_membership", "create_hr_case_task", "update_user_details", "get_user_using_name" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765529350682_48wb3wot7.sql", "context": {"x-access-token": "hr_token_sarah_chen_001"}, "user_info": ""}]
[{"verifier_type": "database_state", "name": "Verify Profile Offboarding", "description": "Verify Profile Offboarding", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*)\nFROM hr_profile p\nJOIN user u ON p.user_id = u.user_id\nWHERE u.email = 'maria.garcia@techcorp.com'\n AND p.employment_...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251212_194942_087_761f6b82_451ef3b7
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
A high-severity HR compliance alert has been issued regarding employee Maria Garcia, following a confirmed violation of internal data-handling policy. In accordance with the organization’s mandatory response procedures for verified breaches, a secure offboarding and evidence-preservation workflow must be initiated. The...
13
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251212_194942_087_761f6b82_451ef3b7.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
98,280
2,799
5,174
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":6,"resolved":false,"score":0,"total_verifiers":7,"verification_results":{"Verify Access Revocation":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT count(*)\nFROM user_group_member...
enterprise-ops-gym
task_20251223_063905_655_30600918_3e736be9
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
I have been working on incident INC‑000057 for some time, and after detailed analysis, I noticed that certain configurations need to be updated so the issue can be resolved and moved into production. For this, I would need a standard change to be created so that the deployment can be managed during the change window an...
[ "update_incident", "create_change", "find_incident_slas", "send_notification", "map_change_request", "find_incident_by_number", "get_user", "update_incident_sla_details" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Verify Change", "description": "Verify Change", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM change WHERE change_id = 'CHG_026' AND impact = 'low' AND risk = 'low' AND priority = 'low' AND status = 'new' AND cab_required = false AND categ...
eog-gpt-5.5-2026-04-23-oh-task_20251223_063905_655_30600918_3e736be9
I have been working on incident INC‑000057 for some time, and after detailed analysis, I noticed that certain configurations need to be updated so the issue can be resolved and moved into production. For this, I would need a standard change to be created so that the deployment can be managed during the change window an...
I have been working on incident INC‑000057 for some time, and after detailed analysis, I noticed that certain configurations need to be updated so the issue can be resolved and moved into production. For this, I would need a standard change to be created so that the deployment can be managed during the change window an...
1
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251223_063905_655_30600918_3e736be9.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
7,729
608
711
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":10,"verification_results":{"SLA paused":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM incident_sla WHERE incident_...
enterprise-ops-gym
task_20251231_123548_425_8cd8e61e_9303271e
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
[ "retrieve_knowledge", "send_notification", "find_contacts", "update_interaction", "list_users", "find_account", "link_case_knowledge", "find_interactions" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "scott.mitchell@servicenow.com"}, "user_info": {"user_id": 41, "name": "Scott Mitchell", "email": "scott.mitch...
[{"verifier_type": "database_state", "name": "Verify Interaction Final State", "description": "Verify Interaction Final State", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM interaction WHERE interaction_id = 80 AND status = 'handled';", "expected_value": 1, "comparison_type": "equal...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251231_123548_425_8cd8e61e_9303271e
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
I got alerted earlier by Derek from Globex. I am thinking of logging a new case entirely, but before can you help me check if we have anything documented on the snapshot rollback Btrfs/snappers, as the case will relate to that? If we do have it, we can mark the conversation as handled and notify them about the knowledg...
13
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251231_123548_425_8cd8e61e_9303271e.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
72,951
1,290
2,484
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Case-Knowledge Linkage":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM case_knowle...
enterprise-ops-gym
task_20260108_203842_162_d8f93f2d_1aa3f29b
drive
You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
IT needs to review the "Marketing Presentation" in the "Marketing Resources" drive, checking for anomalies that may indicate issues with the file. Confirm that the file is smaller than 5 KB (indicating corruption) and remove any shortcuts that point to it across all drives. Make sure that only the owner can interact wi...
[ "list_drives", "create_comments", "create_permission", "delete_files", "list_files", "create_file", "delete_permission", "list_permission" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1763988076613_f5g41taxz.sql", "context": {"X-Auth-Token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3VyIsImVtYWlsIjoiam9...
[{"verifier_type": "database_state", "name": "Count shortcut files pointing to the \"Marketing Presentation\" file ID have been deleted", "description": "This verifies that shortcuts were identified and deleted across all drives.", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) AS s...
eog-gemini-gemini-3.5-flash-oh-task_20260108_203842_162_d8f93f2d_1aa3f29b
IT needs to review the "Marketing Presentation" in the "Marketing Resources" drive, checking for anomalies that may indicate issues with the file. Confirm that the file is smaller than 5 KB (indicating corruption) and remove any shortcuts that point to it across all drives. Make sure that only the owner can interact wi...
IT needs to review the "Marketing Presentation" in the "Marketing Resources" drive, checking for anomalies that may indicate issues with the file. Confirm that the file is smaller than 5 KB (indicating corruption) and remove any shortcuts that point to it across all drives. Make sure that only the owner can interact wi...
14
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_203842_162_d8f93f2d_1aa3f29b.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
155,399
6,657
8,369
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"Check if \"Integrity Reports\" folder was created in the same drive as \"Marketing Presentation\"":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1",...
enterprise-ops-gym
task_20260116_085958_358_a8eea1c0_6d7f242a
hr
# HR MANAGEMENT ASSISTANT POLICY **Role:** HR Management Assistant **System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. **Compliance Level:** Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, s...
I need to establish a specialized emergency response workflow for technical HR inquiries. First, please create a new user group named Special IT Response in IT Support. Next, I need to staff this group with a specific expert. Locate active users currently in the IT Support L1 Group who also possesses the IT skill and a...
[ "list_user_skills", "get_user", "get_hr_service_by_name", "find_group_by_name", "list_group_members", "list_users", "add_new_group_member", "add_new_user_group", "create_new_hr_case" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "group_provisioning_verifier", "description": "Confirms the 'Special IT Response' group was created with ID 19.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM user_group WHERE name = 'Special IT Response' AND type = 'IT Support' AND acti...
eog-gemini-gemini-3.5-flash-oh-task_20260116_085958_358_a8eea1c0_6d7f242a
I need to establish a specialized emergency response workflow for technical HR inquiries. First, please create a new user group named Special IT Response in IT Support. Next, I need to staff this group with a specific expert. Locate active users currently in the IT Support L1 Group who also possesses the IT skill and a...
I need to establish a specialized emergency response workflow for technical HR inquiries. First, please create a new user group named Special IT Response in IT Support. Next, I need to staff this group with a specific expert. Locate active users currently in the IT Support L1 Group who also possesses the IT skill and a...
15
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_085958_358_a8eea1c0_6d7f242a.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
222,387
5,725
6,926
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":true,"score":1,"total_verifiers":3,"verification_results":{"group_provisioning_verifier":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM user_group WHERE...
enterprise-ops-gym
task_20251223_181749_418_8ce75c22_28d85190
hybrid
You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests. **Your Thought Process:** 1. **Analyze the Request:** Carefully analyze the user's latest message to understand t...
We have a critical storage system failure reported through our web portal that's significantly impacting customer operations. The incident involves a NetApp FAS2750 product and was initially logged at low priority ans still pending, but this is clearly a critical issue requiring immediate escalation as critical and sho...
[ "find_user", "update_case", "search_cases", "update_team_member", "send_channel_message", "find_product", "list_channels", "send_notification", "list_team_members" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765826170153_yh400aejr.sql", "context": {"x-user-email": "joanne.simpson@servicenow.com", "x-access-token": "tok_f4d363b73d4b_83e7a19d05bc_0195c10f"}, "user_info": ...
[{"verifier_type": "database_state", "name": "Case Escalated to Critical", "description": "Verifies case was escalated to critical priority with escalation reason", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = 8 AND priority = 'critical' AND escalation ...
eog-gpt-5.5-2026-04-23-oh-task_20251223_181749_418_8ce75c22_28d85190
We have a critical storage system failure reported through our web portal that's significantly impacting customer operations. The incident involves a NetApp FAS2750 product and was initially logged at low priority ans still pending, but this is clearly a critical issue requiring immediate escalation as critical and sho...
We have a critical storage system failure reported through our web portal that's significantly impacting customer operations. The incident involves a NetApp FAS2750 product and was initially logged at low priority ans still pending, but this is clearly a critical issue requiring immediate escalation as critical and sho...
13
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251223_181749_418_8ce75c22_28d85190.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
37,135
2,208
3,329
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":7,"resolved":false,"score":0,"total_verifiers":8,"verification_results":{"Alert Notification Sent":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM notification WH...
enterprise-ops-gym
task_20251203_104951_949_701c5774_5a606512
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it: - Start: Dec 19, 2025 at 12:00 PM - End: Dec 25, 2025 at 9:00 PM - Subject: Moving week — limited access - Message: “I’m in the middle of a move and w...
[ "get_vacation_settings", "update_vacation_settings", "update_draft", "list_drafts" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "user_id": "user_001", "primary_email": "alice@exam...
[{"verifier_type": "database_state", "name": "Check that the vacation settings are enabled and set correctly", "description": "Check that the vacation settings are enabled and set correctly", "gym_name": "gym-email-mcp", "validation_config": {"query": "select count(*) from vacation_settings where user_id = 'user_001' a...
eog-gemini-gemini-3.5-flash-oh-task_20251203_104951_949_701c5774_5a606512
I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it: - Start: Dec 19, 2025 at 12:00 PM - End: Dec 25, 2025 at 9:00 PM - Subject: Moving week — limited access - Message: “I’m in the middle of a move and w...
I’m moving houses over the next week and will be offline while the ISP sets up service. Verify whether my auto-reply is currently enabled. If it’s not, please enable it: - Start: Dec 19, 2025 at 12:00 PM - End: Dec 25, 2025 at 9:00 PM - Subject: Moving week — limited access - Message: “I’m in the middle of a move and w...
12
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251203_104951_949_701c5774_5a606512.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
145,546
29,392
31,252
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Check that the draft is updated as requested":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"select count(*)...
enterprise-ops-gym
task_20260109_155926_434_df0ecdeb_405562a2
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i...
[ "list_users", "send_channel_message", "list_teams", "list_channels", "list_tabs_in_channel", "create_virtual_event_webinar", "list_teams_apps", "publish_virtual_event_webinar", "delete_channel_tab", "create_call", "create_teamwork_tag", "list_team_members", "add_tabs_to_channels", "update_...
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764390033317_3qpvfeibh.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "helios_core_tag_members", "description": "Verify the Helios-Core teamwork tag exists in TechCorp Solutions Team and includes Dave.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS count FROM teamwork_tag_members ttm JOIN teamwork_tags tt ON ...
eog-gemini-gemini-3.5-flash-oh-task_20260109_155926_434_df0ecdeb_405562a2
We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i...
We're launching the Helios Upgrade initiative for TechCorp Solutions Team, and I (James Wilson) am looking after it. Make sure the team doesn't already have a Helios Upgrade channel. Ensure Dave and Carol are owners, convert Alice from owner to member, and add Sophia Bennett as a standard member if she is not already i...
18
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_155926_434_df0ecdeb_405562a2.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
417,567
9,558
11,451
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":14,"verification_results":{"compliance_hub_only_tab_in_general":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":"1","passed":false,"query":"SELECT COUNT(*) AS cou...
enterprise-ops-gym
task_20251218_234602_633_391f1eff_09a746e7
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
The network WiFi-Controller-HQ (serial number: NET-WIFI-01) is installed at the ACME HQ, USA. Karen Watkins, the owner of the WiFi, reported that the network is currently experiencing delayed data transfer speeds, due to which production delivery is affected, making it difficult to meet deadlines. This is causing a hig...
[ "find_location_by_given_name", "find_configuration_item_by_serial_number", "send_notification", "get_user", "get_user_using_name", "create_incident" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMSIsImlzcyI6Iml0c20ifQ.Kl0_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Report incident", "description": "validate incident", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = \"INC_101\" AND configuration_item = \"CI_019\" AND caller_id = \"USER_039\" AND channel = \"chat\" AND status...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251218_234602_633_391f1eff_09a746e7
The network WiFi-Controller-HQ (serial number: NET-WIFI-01) is installed at the ACME HQ, USA. Karen Watkins, the owner of the WiFi, reported that the network is currently experiencing delayed data transfer speeds, due to which production delivery is affected, making it difficult to meet deadlines. This is causing a hig...
The network WiFi-Controller-HQ (serial number: NET-WIFI-01) is installed at the ACME HQ, USA. Karen Watkins, the owner of the WiFi, reported that the network is currently experiencing delayed data transfer speeds, due to which production delivery is affected, making it difficult to meet deadlines. This is causing a hig...
5
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_234602_633_391f1eff_09a746e7.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
28,359
788
1,725
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Notify updates":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM notification WHERE notifi...
enterprise-ops-gym
task_20251221_045452_579_99ba2325_0e601eac
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
[ "update_incident", "send_notification", "get_user", "add_child_incident", "find_incident_by_number", "find_incident_slas", "update_incident_sla_details" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1766289728874_6ecz8xaeu.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Verify SLA Paused", "description": "Verify SLA Paused", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident_sla WHERE incident_id = 'INC_061' AND incident_sla_id = 'TSLA_027' AND sla_def_id = \"SLA_001\" AND stage = \"paused\";", "expec...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251221_045452_579_99ba2325_0e601eac
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
10
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251221_045452_579_99ba2325_0e601eac.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
39,497
2,007
3,484
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Verify Child Incident":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM child_incident WHER...
enterprise-ops-gym
task_20251205_075543_102_46ca2862_7ba653d0
csm
CSM Agent Policy You are a Customer Service Management Administrator. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effect...
I’ve been asked to link a relevant KB article to case CS-0000002. Find an appropriate knowledge article and link it to the case, and if it’s not in a usable state, make whatever updates are needed to get it ready. Since the case is being assigned to Joanne Simpson, she’ll be focusing solely on this one. Make sure she’s...
[ "search_cases", "add_new_user_group", "update_case", "find_user", "add_new_group_member", "find_user_group", "link_case_knowledge", "update_knowledge", "retrieve_knowledge" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "thomas.green@servicenow.com"}, "user_info": {"user_id": 1, "name": "Thomas Green", "email": "thomas.green@ser...
[{"verifier_type": "database_state", "name": "update_knowledge", "description": "update_knowledge", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM knowledge WHERE knowledge_id = 197 AND state = 'published'", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type": ...
eog-gpt-5.5-2026-04-23-oh-task_20251205_075543_102_46ca2862_7ba653d0
I’ve been asked to link a relevant KB article to case CS-0000002. Find an appropriate knowledge article and link it to the case, and if it’s not in a usable state, make whatever updates are needed to get it ready. Since the case is being assigned to Joanne Simpson, she’ll be focusing solely on this one. Make sure she’s...
I’ve been asked to link a relevant KB article to case CS-0000002. Find an appropriate knowledge article and link it to the case, and if it’s not in a usable state, make whatever updates are needed to get it ready. Since the case is being assigned to Joanne Simpson, she’ll be focusing solely on this one. Make sure she’s...
10
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251205_075543_102_46ca2862_7ba653d0.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
57,387
1,081
1,708
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":5,"resolved":true,"score":1,"total_verifiers":5,"verification_results":{"add_new_group_member":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM user_group_memb...
enterprise-ops-gym
task_20260106_052248_226_1628b966_d8c22aed
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
Ugh, I am so behind on this launch. Can you help me organize my inbox? I need a label created for 'Phoenix'. Also, get a draft started to 'boss@corp.com' with the subject 'Status Update - See attached'. Actually, wait, I hate the name Phoenix. Delete that label and make a new one called 'Project Fire' instead. Much be...
[ "delete_label", "create_forwarding_address", "create_draft", "update_draft", "create_filter", "create_label" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_alice_2025_a1b2c3d4e5f6g7h8i9j0k1l2m3n4o5p6", "primary_email": "alice@example.com", "user_id": "u...
[{"verifier_type": "database_state", "name": "Verify Label Swap", "description": "Verify Label Swap Done Successfully", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT \n (SELECT COUNT(id) FROM labels \n WHERE user_id = 'user_001' AND name = 'Project Fire') \n - \n (SELECT COUNT(id) FRO...
eog-gpt-5.5-2026-04-23-oh-task_20260106_052248_226_1628b966_d8c22aed
Ugh, I am so behind on this launch. Can you help me organize my inbox? I need a label created for 'Phoenix'. Also, get a draft started to 'boss@corp.com' with the subject 'Status Update - See attached'. Actually, wait, I hate the name Phoenix. Delete that label and make a new one called 'Project Fire' instead. Much be...
Ugh, I am so behind on this launch. Can you help me organize my inbox? I need a label created for 'Phoenix'. Also, get a draft started to 'boss@corp.com' with the subject 'Status Update - See attached'. Actually, wait, I hate the name Phoenix. Delete that label and make a new one called 'Project Fire' instead. Much be...
11
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_052248_226_1628b966_d8c22aed.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
19,099
2,268
3,174
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Draft Content Update":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(D.id)\nFROM drafts ...
enterprise-ops-gym
task_20260116_101840_488_e6427839_81df8ba3
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
Carlos Rodriguez reported an issue related to configuration settings and is blocked on an important project delivery. Create a new incident for him stating this configuration issue with medium urgency and high impact. This is impacting one of the clients so we need to resolve it as early as possible. Assign this incide...
[ "update_incident", "find_sla_definitions", "link_knowledge_to_incident", "list_group_members", "get_user_using_name", "create_incident", "find_group_by_name", "link_new_incident_sla", "retrieve_knowledge_articles" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "manager_token_priya_2024_secure"}, "user_info": {"user_id": "USER_002", "name": "Priya Sharma", "email":...
[{"verifier_type": "database_state", "name": "Verify if the incident is assigned to the desired group.", "description": "Verify if the incident is assigned to the desired group.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_024' AND assigned_to = 'U...
eog-gpt-5.5-2026-04-23-oh-task_20260116_101840_488_e6427839_81df8ba3
Carlos Rodriguez reported an issue related to configuration settings and is blocked on an important project delivery. Create a new incident for him stating this configuration issue with medium urgency and high impact. This is impacting one of the clients so we need to resolve it as early as possible. Assign this incide...
Carlos Rodriguez reported an issue related to configuration settings and is blocked on an important project delivery. Create a new incident for him stating this configuration issue with medium urgency and high impact. This is impacting one of the clients so we need to resolve it as early as possible. Assign this incide...
13
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_101840_488_e6427839_81df8ba3.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
115,134
2,081
2,974
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Verify if SLA is attached to the incident.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM...
enterprise-ops-gym
task_20260109_133046_369_391f1eff_7e44fdca
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
Hi, I need to request a profile update to correct my personal employee information due to a possible inaccuracy in my current HR profile that may impact payroll, compliance, or employment records. Please raise a case for this request and keep me posted once the case has been successfully created.
[ "send_notification", "get_users_hr_profile", "create_new_hr_case", "get_user_using_email", "find_hr_services" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "HR Case Created", "description": "Create new case", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM hr_case WHERE hr_case_id = 61 AND status = \"draft\" AND priority = \"moderate\" AND hr_service = 35 AND opened_for = 39 AND opened_by = 39...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260109_133046_369_391f1eff_7e44fdca
Hi, I need to request a profile update to correct my personal employee information due to a possible inaccuracy in my current HR profile that may impact payroll, compliance, or employment records. Please raise a case for this request and keep me posted once the case has been successfully created.
Hi, I need to request a profile update to correct my personal employee information due to a possible inaccuracy in my current HR profile that may impact payroll, compliance, or employment records. Please raise a case for this request and keep me posted once the case has been successfully created.
5
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260109_133046_369_391f1eff_7e44fdca.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
31,115
429
1,217
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"HR Case Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM hr_case WHERE hr_case_id =...
enterprise-ops-gym
task_20251206_113950_467_6cd2e092_1a268d87
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Denise Hawkins sent a follow-up mail regarding that Apache HTTP Server Variant 70 outage at Larson PLC we thought was fixed. She says the patch didn't hold and services are crashing again. Please reopen the specified case, include her as a contact and assign it to Christine Evans in CSM Tier 1 Support.
[ "update_case", "find_account", "check_user_membership", "set_case_assignment_group", "find_user_group", "find_user", "find_contacts", "assign_case_to_user", "search_cases", "find_product" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "tabitha.bullock@servicenow.com"}, "user_info": {"user_id": 3, "name": "Tabitha Bullock", "email": "tabitha.bu...
[{"verifier_type": "database_state", "name": "Verifier for case reopening", "description": "Verifies if the specified case is reopened with state 'new', reopen count 1 and channel email", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM customer_case WHERE case_id = 486 AND state...
eog-gpt-5.5-2026-04-23-oh-task_20251206_113950_467_6cd2e092_1a268d87
Denise Hawkins sent a follow-up mail regarding that Apache HTTP Server Variant 70 outage at Larson PLC we thought was fixed. She says the patch didn't hold and services are crashing again. Please reopen the specified case, include her as a contact and assign it to Christine Evans in CSM Tier 1 Support.
Denise Hawkins sent a follow-up mail regarding that Apache HTTP Server Variant 70 outage at Larson PLC we thought was fixed. She says the patch didn't hold and services are crashing again. Please reopen the specified case, include her as a contact and assign it to Christine Evans in CSM Tier 1 Support.
14
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251206_113950_467_6cd2e092_1a268d87.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
84,816
1,599
2,238
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Verifier for case reopening":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) AS cnt FROM custom...
enterprise-ops-gym
task_20251212_172511_458_e6427839_47076c15
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
An update came in from the caller regarding the printer connectivity issue for incident INC0000003. The user stated that several urgent client documents are still pending, and the inability to print is causing significant delays. Although the submission deadline has been extended by one business day, the service impact...
[ "find_sla_definitions", "find_incident_slas", "find_incident_by_number", "get_user", "update_incident", "link_new_incident_sla" ]
[]
/mcp
1
true
[{"context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "user_info": {"email": "marcus.thompson@techcorp.com", "name": "Marcus...
[{"description": "Verify if the priority of the incident is set correctly.", "gym_name": "gym-itsm-mcp", "name": "Verify if the priority of the incident is set correctly.", "validation_config": {"comparison_type": "equals", "expected_value": 1, "query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_003' AND i...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251212_172511_458_e6427839_47076c15
An update came in from the caller regarding the printer connectivity issue for incident INC0000003. The user stated that several urgent client documents are still pending, and the inability to print is causing significant delays. Although the submission deadline has been extended by one business day, the service impact...
An update came in from the caller regarding the printer connectivity issue for incident INC0000003. The user stated that several urgent client documents are still pending, and the inability to print is causing significant delays. Although the submission deadline has been extended by one business day, the service impact...
5
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251212_172511_458_e6427839_47076c15.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
27,017
508
1,142
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Verify if the correct high-priority SLA is linked to the incident.":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"qu...
enterprise-ops-gym
task_20251217_040407_761_6f5b66fc_eecce10e
hybrid
You are an integrated automation agent for a hybrid environment managing both Google Calendar and ServiceNow Customer Service Management (CSM). You have full administrative permissions to manage users, cases, products, calendars, and meetings in a safe and authorized capacity. Do not ask for confirmation before taking ...
Escalate my medium-priority Cisco ASA 5525-X Variant 42 issue, as it has now become a critical blocker. Also, check my primary availability on 26th December 2025 and, if I am free, schedule a similar meeting to the existing office day event with the assignee to expedite resolution, and highlight it in red.
[ "search_cases", "list_users", "get_calendar_list", "update_case", "get_colors", "create_event", "list_events", "find_product" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hybrid/dbs/db_1765386439582_vm0389iwq.sql", "context": {"x-access-token": "tok_b96aa2baa3f055703c6429b9c278913e3c985eb0ef837008"}}, {"mcp_server_name": "sn-csm-server", "mcp_server...
[{"verifier_type": "database_state", "name": "Event created", "description": "Verifies event was created with correct description.", "gym_name": "gym-calendar", "validation_config": {"query": "select count(*) from events where summary like '%0000345%' and calendar_id = 'aaron_hicks-primary' and description like '%00003...
eog-gemini-gemini-3.5-flash-oh-task_20251217_040407_761_6f5b66fc_eecce10e
Escalate my medium-priority Cisco ASA 5525-X Variant 42 issue, as it has now become a critical blocker. Also, check my primary availability on 26th December 2025 and, if I am free, schedule a similar meeting to the existing office day event with the assignee to expedite resolution, and highlight it in red.
Escalate my medium-priority Cisco ASA 5525-X Variant 42 issue, as it has now become a critical blocker. Also, check my primary availability on 26th December 2025 and, if I am free, schedule a similar meeting to the existing office day event with the assignee to expedite resolution, and highlight it in red.
14
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hybrid_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251217_040407_761_6f5b66fc_eecce10e.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
177,440
6,826
8,512
{"database_cleanup_succeeded":true,"domain":"hybrid","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Attendees added":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM attendees WHERE event_i...
enterprise-ops-gym
task_20260105_140440_086_e0ac0c6d_27ecac16
calendar
You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests. **Your Thought Process:** 1. **Analyze the Request:** Carefully analyze the user's latest message to understand ...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
[ "create_event", "update_calendar_in_list", "update_calendar", "get_calendar_list" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767381239880_ibbsoh6gc.sql", "context": {"x-hr-user-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_inf...
[{"verifier_type": "database_state", "name": "Calendar List Retrieved", "description": "Verifies that the model retrieved calendar list to find calendar IDs and check visibility state before updating.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) as count FROM calendars WHERE user_id = '...
eog-gpt-5.5-2026-04-23-oh-task_20260105_140440_086_e0ac0c6d_27ecac16
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
7
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_140440_086_e0ac0c6d_27ecac16.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
18,514
772
1,362
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{"Calendar Description Updated":{"actual":1,"comparison_type":"greater_than","details":"Comparison greater_than: 1 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) as...
enterprise-ops-gym
task_20260108_165812_020_4d9df647_eeacd121
drive
# **Drive Management Assistant Policy** **Role:** Drive Management Assistant **Mandate:** Secure and accurate management of user content, permissions, and organization within Google Drive and Shared Drives. You must operate exclusively based on **confirmed user permissions**, **existing file states**, and **database...
Hi, as we’re getting closer to wrapping up the quarter, a few things have come up in our workspace that could use a bit of tidying so everything stays on track. I noticed a couple of access requests sitting in the queue. Melissa is trying to finalize the Q4 numbers in the Q4 2024 Reports folder, so she’ll need to make...
[ "create_file", "list_accessproposals", "delete_permission", "resolve_accessproposals", "modify_files_labels", "list_permission", "list_files", "list_files_labels" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764776317015_jplw4hf1v.sql", "context": {"x_auth_token": "ya29.7VTEwhQcUkWkxHjfAkGzd5CMiSq3CyH0LXYU9vvQpsN0GCn6eTI6NGBXjxNY_YA0Fy9CdYBH7CxNiJOfR65Xkn8AJYYkpi1...
[{"verifier_type": "database_state", "name": "Verify Access Proposal for Melissa (Q4 2024 Reports) is APPROVED", "description": "Verify Access Proposal for Melissa (Q4 2024 Reports) is APPROVED", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT\n COUNT(ap.id)\nFROM access_proposals ap\nJOIN f...
eog-gemini-gemini-3.5-flash-oh-task_20260108_165812_020_4d9df647_eeacd121
Hi, as we’re getting closer to wrapping up the quarter, a few things have come up in our workspace that could use a bit of tidying so everything stays on track. I noticed a couple of access requests sitting in the queue. Melissa is trying to finalize the Q4 numbers in the Q4 2024 Reports folder, so she’ll need to make...
Hi, as we’re getting closer to wrapping up the quarter, a few things have come up in our workspace that could use a bit of tidying so everything stays on track. I noticed a couple of access requests sitting in the queue. Melissa is trying to finalize the Q4 numbers in the Q4 2024 Reports folder, so she’ll need to make...
63
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260108_165812_020_4d9df647_eeacd121.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
7,246,484
33,950
38,436
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Verify \"Q1 2025 Goals\" File Creation (PDF)":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":"1","passed":false,"query":"SELECT\n COU...
enterprise-ops-gym
task_20251224_133749_739_c4ad7a70_9df76270
hr
# HR MANAGEMENT ASSISTANT POLICY **Role:** HR Management Assistant **System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. **Compliance Level:** Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficien...
Daniel Clark called and mentioned that some of the information in his HR profile appears slightly out of date and has begun to slow down a few of his regular tasks. He asked if HR could take a look sooner rather than later to avoid any potential delays. Please open a new case under the Employee Profile Update service, ...
[ "get_hr_service_by_name", "find_group_by_name", "get_user_using_name", "list_group_members", "add_new_group_member", "send_notification", "create_new_hr_case" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMSIsImlzcyI6Iml0c20ifQ.Kl0_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "HR Case Created and Assigned", "description": "Confirms that exactly one HR case was created with the correct service, employee, source, short description, assignment, and lifecycle status.", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COUNT(*) FROM...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251224_133749_739_c4ad7a70_9df76270
Daniel Clark called and mentioned that some of the information in his HR profile appears slightly out of date and has begun to slow down a few of his regular tasks. He asked if HR could take a look sooner rather than later to avoid any potential delays. Please open a new case under the Employee Profile Update service, ...
Daniel Clark called and mentioned that some of the information in his HR profile appears slightly out of date and has begun to slow down a few of his regular tasks. He asked if HR could take a look sooner rather than later to avoid any potential delays. Please open a new case under the Employee Profile Update service, ...
10
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251224_133749_739_c4ad7a70_9df76270.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
46,507
3,539
4,594
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Agent Notification Created":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM notification WH...
enterprise-ops-gym
task_20260114_171738_367_a8eea1c0_3f57db74
hr
# HR MANAGEMENT ASSISTANT POLICY **Role:** HR Management Assistant **System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. **Compliance Level:** Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficien...
For HRC0000711 the outdated knowledge policy linked to the case needs to be formally purged from the record. Summarize the resolution in the short description to read: "Service: General Inquiry, Subject: Christina Oliver, Detail: Resolved via SOP implementation." Since this was flagged as Critical, create Advanced Crit...
[ "find_hr_case_knowledge_links", "list_user_groups", "remove_knowledge_link_to_hr_case", "update_hr_case", "list_hr_cases", "add_new_skill", "link_knowledge_to_hr_case", "add_new_assignment_rule", "create_knowledge_article" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAwNCIsImlzcyI6Iml0c20ifQ.kL3_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "hr_case_knowledge_link_update", "description": "Verifies that the outdated knowledge link was removed and the new resolution knowledge article was linked to case HRC0000711 with used_as set to resolution, ensuring exactly one active knowledge link exists for the case.", "gy...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260114_171738_367_a8eea1c0_3f57db74
For HRC0000711 the outdated knowledge policy linked to the case needs to be formally purged from the record. Summarize the resolution in the short description to read: "Service: General Inquiry, Subject: Christina Oliver, Detail: Resolved via SOP implementation." Since this was flagged as Critical, create Advanced Crit...
For HRC0000711 the outdated knowledge policy linked to the case needs to be formally purged from the record. Summarize the resolution in the short description to read: "Service: General Inquiry, Subject: Christina Oliver, Detail: Resolved via SOP implementation." Since this was flagged as Critical, create Advanced Crit...
10
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260114_171738_367_a8eea1c0_3f57db74.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
48,327
3,239
4,682
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"advanced_case_resolution_skill_creation":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM sk...
enterprise-ops-gym
task_20260105_140440_086_e0ac0c6d_27ecac16
calendar
You are a highly capable and intelligent AI assistant designed to help users by executing tasks. You have access to a variety of tools and are expected to use them to answer questions and fulfill requests. **Your Thought Process:** 1. **Analyze the Request:** Carefully analyze the user's latest message to understand ...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
[ "create_event", "update_calendar_in_list", "update_calendar", "get_calendar_list" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767381239880_ibbsoh6gc.sql", "context": {"x-hr-user-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_inf...
[{"verifier_type": "database_state", "name": "Calendar List Retrieved", "description": "Verifies that the model retrieved calendar list to find calendar IDs and check visibility state before updating.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) as count FROM calendars WHERE user_id = '...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260105_140440_086_e0ac0c6d_27ecac16
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
I'm organizing my calendars for the Q4 hiring push. First, make sure my Project Management calendar is visible and selected. Then update its description to mention that it's now focused on Q4 hiring milestones and team coordination. I also need you to create several new events on my Project Management calendar: "Q4 Hir...
6
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_140440_086_e0ac0c6d_27ecac16.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
21,854
605
1,607
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Calendar Description Updated":{"actual":1,"comparison_type":"greater_than","details":"Comparison greater_than: 1 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) a...
enterprise-ops-gym
task_20251219_111447_756_66392a82_1c69521d
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm...
[ "add_new_group_member", "add_new_user", "add_new_user_group", "get_user" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Users created with correct roles and active/inactive flags", "description": "Verify that the users are created with correct roles and active/inactive flags", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM users WHERE (first_name='Arj...
eog-gemini-gemini-3.5-flash-oh-task_20251219_111447_756_66392a82_1c69521d
We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm...
We're setting up a new Service Desk team for our India operations and need to get four new members into the system. Arjun Mehta (arjun.mehta@company.com, +91-98101-00011, role Agent) and Priya Nair (priya.nair@company.com, +91-98101-00012, role Agent) both joined today and need to be ready to start handling tickets imm...
11
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251219_111447_756_66392a82_1c69521d.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
92,768
3,780
4,996
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"All four users are members of \"India Service Desk\"":{"actual":4,"comparison_type":"equals","details":"Comparison equals: 4 vs 4","expected":4,"passed":true,"query":"SELECT CO...
enterprise-ops-gym
task_20260112_194743_238_a8eea1c0_a4b1468a
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
Gregory Richards is finalizing the response to that SAP Database Unreachable major incident. He spotted two symptomatic reports that need consolidation: one mentioning HR DB and another for Disk Full. Please find these and link them as children to the major SAP database incident. To ensure the desk doesn't duplicate tr...
[ "get_user", "create_incident", "add_child_incident", "list_incidents", "update_incident", "get_user_using_name" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "child_incident_mappings_creation", "description": "Verifies that three child incident mappings were created linking INC_057, INC_030, and INC_101 as children of parent incident INC_001.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM child...
eog-gemini-gemini-3.5-flash-oh-task_20260112_194743_238_a8eea1c0_a4b1468a
Gregory Richards is finalizing the response to that SAP Database Unreachable major incident. He spotted two symptomatic reports that need consolidation: one mentioning HR DB and another for Disk Full. Please find these and link them as children to the major SAP database incident. To ensure the desk doesn't duplicate tr...
Gregory Richards is finalizing the response to that SAP Database Unreachable major incident. He spotted two symptomatic reports that need consolidation: one mentioning HR DB and another for Disk Full. Please find these and link them as children to the major SAP database incident. To ensure the desk doesn't duplicate tr...
14
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260112_194743_238_a8eea1c0_a4b1468a.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
177,659
4,967
6,007
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"audit_trail_consistency":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT() FROM (SELECT 1 FROM chi...
enterprise-ops-gym
task_20251203_184109_641_6f5b66fc_e62d330e
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
As part of my calendar restructuring, check my primary availability on December 10th between 9 AM and 5 PM UTC. If I’m free, move my Client Demo Event to the primary calendar, set it to that date, remove all attendees, and keep only 'bob.smith@techcorp.com'. Also enable monitoring for any changes using 'https://calenda...
[ "watch_events", "get_calendar_list", "list_events", "get_colors", "move_event", "patch_event", "query_freebusy" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764361046464_47vxzhsli.sql", "context": {"x-access-token": "ya29.A0ARrdaM-p3Lk9Vb6Qw2Zx8N1sT4mH7gF5yR0uJc2ePq.ZxCvBnMlKjHgFfDsaQwErTyUiOpAsDfGhJk_77-11"}, "user_in...
[{"verifier_type": "database_state", "name": "event verifier", "description": "event verifier", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events WHERE summary like '%Enterprise Client Demo%' AND color_id = 11 AND visibility = 'confidential' AND start_datetime = '2025-12-10 09:00:0...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251203_184109_641_6f5b66fc_e62d330e
As part of my calendar restructuring, check my primary availability on December 10th between 9 AM and 5 PM UTC. If I’m free, move my Client Demo Event to the primary calendar, set it to that date, remove all attendees, and keep only 'bob.smith@techcorp.com'. Also enable monitoring for any changes using 'https://calenda...
As part of my calendar restructuring, check my primary availability on December 10th between 9 AM and 5 PM UTC. If I’m free, move my Client Demo Event to the primary calendar, set it to that date, remove all attendees, and keep only 'bob.smith@techcorp.com'. Also enable monitoring for any changes using 'https://calenda...
12
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251203_184109_641_6f5b66fc_e62d330e.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
85,859
4,278
6,109
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"attendees verifier":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM attendees WHERE ev...
enterprise-ops-gym
task_20260115_172636_260_fa1836dc_7a703e50
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and be...
Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In...
[ "get_user", "list_incidents", "update_incident", "send_notification", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_raj_2024_secure"}, "user_info": {"user_id": "USER_007", "name": "Raj Patel", "email": "raj.p...
[{"verifier_type": "database_state", "name": "verify_incident_reopened_in_progress", "description": "Check that Isabella's latest incident was reopened and is now in progress", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident WHERE incident_id = 'INC_022' AND status = 'in_progre...
eog-gpt-5.5-2026-04-23-oh-task_20260115_172636_260_fa1836dc_7a703e50
Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In...
Isabella Rossi reported an email sync issue yesterday that was marked as resolved, but she just contacted us to say the problem is happening again. Find her most recent resolved incident and reopen it so the team can investigate further. Send a notification to the agent who originally resolved it (subject: 'Reopened In...
7
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260115_172636_260_fa1836dc_7a703e50.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
50,854
1,260
1,844
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"verify_incident_reopened_in_progress":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM inci...
enterprise-ops-gym
task_20260116_084548_120_fa1836dc_679067bc
hr
# HR MANAGEMENT ASSISTANT POLICY **Role:** HR Management Assistant **System Scope:** Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. **Compliance Level:** Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficien...
In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t...
[ "register_hr_criteria", "create_new_hr_case", "add_new_assignment_rule", "list_hr_cases", "add_new_user_group" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Verify the visibility criterion is correctly registered and tied to the confidential group", "description": "Verify the visibility criterion is correctly registered and tied to the confidential group", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT COU...
eog-gemini-gemini-3.5-flash-oh-task_20260116_084548_120_fa1836dc_679067bc
In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t...
In the internal HR system for the organization whose production data you are not allowed to fabricate but must still fully configure, imagine that high‑priority US payroll issues are currently visible to too many people and, paradoxically, to no one in particular, because they are routed by generic rules that pretend t...
12
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_084548_120_fa1836dc_679067bc.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
375,416
13,551
14,943
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":3,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Negative check: ensure there are no high‑priority US payroll correction cases using the new approval criterion that are assigned to any other group":{"actual":0,"comparison_type"...
enterprise-ops-gym
task_20251210_002938_761_897c3e0b_f075229a
csm
CSM Agent Policy You are a Customer Service Management Administrator. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effect...
Klein Black and Wood's India facility reported via community post that their Dell rack server keeps hitting kernel panics. I forgot to note the machine's serial, but I remember it wraps up with the digits 9300. Log this at mid-range priority through the community channel using their lead site contact. Pass it to the fi...
[ "link_new_case_sla", "create_new_case", "retrieve_installed_products", "get_accounts", "find_account", "list_user_groups", "update_case", "find_locations", "find_contacts", "find_product_by_id", "find_sla_definitions" ]
[]
/mcp
1
true
[{"context": {"x-user-email": "stephanie.todd@servicenow.com"}, "mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "user_info": {"email": "stephanie.todd@servicenow.com", "name": "Stephanie T...
[{"description": "Verify case was created with account_id=52, product_id=133, installed_product_id=295, priority=moderate, channel=community, exact description, and assignment_group_id=10", "gym_name": "sn-csm-server", "name": "Case created with correct attributes", "validation_config": {"comparison_type": "equals", "e...
eog-gemini-gemini-3.5-flash-oh-task_20251210_002938_761_897c3e0b_f075229a
Klein Black and Wood's India facility reported via community post that their Dell rack server keeps hitting kernel panics. I forgot to note the machine's serial, but I remember it wraps up with the digits 9300. Log this at mid-range priority through the community channel using their lead site contact. Pass it to the fi...
Klein Black and Wood's India facility reported via community post that their Dell rack server keeps hitting kernel panics. I forgot to note the machine's serial, but I remember it wraps up with the digits 9300. Log this at mid-range priority through the community channel using their lead site contact. Pass it to the fi...
15
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251210_002938_761_897c3e0b_f075229a.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
360,882
37,150
38,740
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"Case assigned to Installed Base Support group":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) F...
enterprise-ops-gym
task_20251205_150335_071_464ee3e0_19d263cd
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
Today, the 5th of December, 2025 I need to initiate a secure call right now with Alice Johnson and Mike Thompson for an EOD Security Checkpoint - configure it so content sharing is disabled. While you're at it, pull up Bob Smith's most recent call from the last two months. For our virtual events, create a townhall call...
[ "create_call", "send_channel_message", "create_virtual_event_townhall", "list_teams", "list_call_records", "list_users", "list_channels" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763033448404_zhkq3s7ut.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "Verifier 1: Call Created with EOD Security Checkpoint", "description": "Verify secure call created with correct subject and participants (Alice Johnson and Mike Thompson).", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM calls WHERE subjec...
eog-gpt-5.5-2026-04-23-oh-task_20251205_150335_071_464ee3e0_19d263cd
Today, the 5th of December, 2025 I need to initiate a secure call right now with Alice Johnson and Mike Thompson for an EOD Security Checkpoint - configure it so content sharing is disabled. While you're at it, pull up Bob Smith's most recent call from the last two months. For our virtual events, create a townhall call...
Today, the 5th of December, 2025 I need to initiate a secure call right now with Alice Johnson and Mike Thompson for an EOD Security Checkpoint - configure it so content sharing is disabled. While you're at it, pull up Bob Smith's most recent call from the last two months. For our virtual events, create a townhall call...
6
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251205_150335_071_464ee3e0_19d263cd.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
44,939
3,859
4,718
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":6,"verification_results":{"Verifier 1: Call Created with EOD Security Checkpoint":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT...
enterprise-ops-gym
task_20251218_121722_423_1d219d93_8218da6c
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
Regarding the workstation with serial 'DESKTOP-NYC-145', we need to transition it to 'in_use' status, but first, you must identify who currently owns it so we can send them a confirmation message at the very end. The new custodian is Sarah Connor, a new agent joining the Service Desk team in New York—generate a profile...
[ "create_incident", "update_configuration_item", "get_user", "retrieve_knowledge_articles", "find_configuration_item_by_serial_number", "find_locations", "link_affected_ci_to_incident", "add_new_group_member", "send_notification", "link_knowledge_to_incident", "add_new_user", "find_group_by_nam...
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure", "user-id": "USER_011"}, "user_info": {"user_id": "USER_001", "name": "M...
[{"verifier_type": "database_state", "name": "Checking for creation of new user.", "description": "Checking for creation of new user.", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT count() FROM users WHERE user_name = 'sarah.connor' AND email = 'sarah.connor@example.com' AND phone = '+1-555-010-99...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251218_121722_423_1d219d93_8218da6c
Regarding the workstation with serial 'DESKTOP-NYC-145', we need to transition it to 'in_use' status, but first, you must identify who currently owns it so we can send them a confirmation message at the very end. The new custodian is Sarah Connor, a new agent joining the Service Desk team in New York—generate a profile...
Regarding the workstation with serial 'DESKTOP-NYC-145', we need to transition it to 'in_use' status, but first, you must identify who currently owns it so we can send them a confirmation message at the very end. The new custodian is Sarah Connor, a new agent joining the Service Desk team in New York—generate a profile...
13
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_121722_423_1d219d93_8218da6c.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
51,063
1,370
2,651
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"Checking for Notifications.":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT count() FROM notification WH...
enterprise-ops-gym
task_20251218_132315_968_66392a82_d610f253
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
A critical Oracle database server with serial number "SRV-ORC-9981", the contact for this device is Thomas Green. During multiple peak transaction windows, this database server has been experiencing recurring connection failures and performance degradation, causing application timeouts and service disruption for busine...
[ "update_configuration_item", "find_configuration_item_by_serial_number", "get_user", "list_users", "create_incident", "create_problem" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1766063289316_o5f6sbf3g.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Cost Corrected", "description": "Verify that cost is corrected for SRV-ORC-9981", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM configuration_item WHERE serial_number = 'SRV-ORC-9981' AND cost = 14000;", "expected_value": 1, "compar...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251218_132315_968_66392a82_d610f253
A critical Oracle database server with serial number "SRV-ORC-9981", the contact for this device is Thomas Green. During multiple peak transaction windows, this database server has been experiencing recurring connection failures and performance degradation, causing application timeouts and service disruption for busine...
A critical Oracle database server with serial number "SRV-ORC-9981", the contact for this device is Thomas Green. During multiple peak transaction windows, this database server has been experiencing recurring connection failures and performance degradation, causing application timeouts and service disruption for busine...
7
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_132315_968_66392a82_d610f253.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
33,950
673
2,227
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Cost Corrected":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cnt FROM configuration_item ...
enterprise-ops-gym
task_20251221_045452_579_99ba2325_0e601eac
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
[ "update_incident", "send_notification", "get_user", "add_child_incident", "find_incident_by_number", "find_incident_slas", "update_incident_sla_details" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1766289728874_6ecz8xaeu.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Verify SLA Paused", "description": "Verify SLA Paused", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM incident_sla WHERE incident_id = 'INC_061' AND incident_sla_id = 'TSLA_027' AND sla_def_id = \"SLA_001\" AND stage = \"paused\";", "expec...
eog-gpt-5.5-2026-04-23-oh-task_20251221_045452_579_99ba2325_0e601eac
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
While working on INC-000061, it became clear that additional clarification from the requester is needed. Please move the incident to on hold using the Awaiting Caller reason and alert the requester that progress will resume once the required details are received. Since this issue overlaps with the one being tracked und...
11
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251221_045452_579_99ba2325_0e601eac.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
75,755
3,483
4,290
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"Verify Child Incident":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM child_incident WHER...
enterprise-ops-gym
task_20260106_070321_497_accab84d_6f4a8da8
csm
# **CSM Assistant Policy** You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases and in other related processes e...
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
[ "update_case", "search_cases", "find_account", "find_contacts", "find_user", "find_locations", "list_users" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "karen.watkins@servicenow.com"}, "user_info": {"user_id": 39, "name": "Karen Watkins", "email": "karen.watkins...
[{"verifier_type": "database_state", "name": "Verify Successfully Updated Cases", "description": "Verify Successfully Updated Cases", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT count(*) AS successful_updates\nFROM customer_case\nWHERE case_id IN (397, 398, 399, 415, 416, 400, 401, 402, 403, 404...
eog-gemini-gemini-3.5-flash-oh-task_20260106_070321_497_accab84d_6f4a8da8
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
we got a mail from from Spencer Inc regarding their tickets stating that their primary contact the one working out of the New York office ,he has been escalating issues offline. Could you find all open cases belonging to that specific New York contact? Once found, please bump their priority to Critical and reassign the...
18
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_070321_497_accab84d_6f4a8da8.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
223,668
5,003
6,105
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":2,"resolved":true,"score":1,"total_verifiers":2,"verification_results":{"No open Spencer Inc / New York primary-contact case left unassigned to Joanne":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":...
enterprise-ops-gym
task_20251205_143732_430_4d9df647_6aceefba
drive
You are a helpful Drive assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit. I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl...
[ "list_permission", "watch_changes", "resolve_accessproposals", "delete_permission", "get_changes_start_page_token", "modify_files_labels", "list_accessproposals", "list_drives", "list_files" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764037585904_8n9do49ia.sql", "context": {"x-auth-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiIwMUpCUU0zSzhUR0haWDlSTlZRTTVZMlA3WCIsImVtYWlsIjoic2F...
[{"verifier_type": "database_state", "name": "All Marketing Files Labeled as Critical", "description": "Verify that all files in the Marketing Resources drive have the \"critical\" label", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) \nFROM files f\nLEFT JOIN file_labels fl ON f.i...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251205_143732_430_4d9df647_6aceefba
Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit. I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl...
Hey, we’ve had a few mix-ups lately with people getting into files they really shouldn’t, so I just want to tighten things up a bit. I want all the marketing files priority labeled as critical with fieldId and labelId(priority, 01JBQM3K8TGHZX9RNVQM5Y2P9U). If there’s anyone else besides me who can access the files, pl...
40
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251205_143732_430_4d9df647_6aceefba.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
113,316
5,183
10,690
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{" Access Proposals Handled":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) \nFROM access_propos...
enterprise-ops-gym
task_20251210_183114_382_99ba2325_071a72ab
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
I want to close the case number - "CS-0000944". I had a discussion with Thomas Group about this case, and they confirmed that this is resolved now. I checked there is no relevant knowledge article present for this. Create a knowledge article to document this resolution for future reference by support teams, with the ti...
[ "find_account", "update_case", "find_case_knowledge_linkages", "find_user", "link_case_knowledge", "update_knowledge", "find_entitlements", "create_knowledge", "search_cases", "find_case_slas" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1763385425683_sii21stih.sql", "context": {"x-user-email": "jason.morrison13@servicenow.com"}, "user_info": {"user_id": 84, "name": "Jason Morrison", "email": "jason.mor...
[{"verifier_type": "database_state", "name": "Verify the new knowledge is created.", "description": "Verify the new knowledge is created.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM knowledge WHERE knowledge_id = '370' AND title = 'Thomas Group issue' AND state = 'published' AND ...
eog-gpt-5.5-2026-04-23-oh-task_20251210_183114_382_99ba2325_071a72ab
I want to close the case number - "CS-0000944". I had a discussion with Thomas Group about this case, and they confirmed that this is resolved now. I checked there is no relevant knowledge article present for this. Create a knowledge article to document this resolution for future reference by support teams, with the ti...
I want to close the case number - "CS-0000944". I had a discussion with Thomas Group about this case, and they confirmed that this is resolved now. I checked there is no relevant knowledge article present for this. Create a knowledge article to document this resolution for future reference by support teams, with the ti...
3
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251210_183114_382_99ba2325_071a72ab.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
10,723
1,647
1,905
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"Verify new knowledge is linked to the case.":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FR...
enterprise-ops-gym
task_20260105_135614_999_8e9e30d7_f02407b9
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
Within the TechCorp Solutions Team, I want to clean up how we structure engineering collaboration. First, rename the channel named Cross-Team Collaboration to Team Collaboration and refresh its description that clearly highlights ideas like it's a shared workspace for team coordination, engineering work, and shared col...
[ "list_teams", "list_users", "update_channel", "add_channel_member", "create_channel", "list_channels", "update_user" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763471775019_vb5gclmn3.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "team_collaboration_channel_renamed_and_described", "description": "Verify that the 'Cross-Team Collaboration' channel was renamed to 'Team Collaboration' and its description reflects a shared workspace for team coordination and engineering collaboration.", "gym_name": "gym-...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260105_135614_999_8e9e30d7_f02407b9
Within the TechCorp Solutions Team, I want to clean up how we structure engineering collaboration. First, rename the channel named Cross-Team Collaboration to Team Collaboration and refresh its description that clearly highlights ideas like it's a shared workspace for team coordination, engineering work, and shared col...
Within the TechCorp Solutions Team, I want to clean up how we structure engineering collaboration. First, rename the channel named Cross-Team Collaboration to Team Collaboration and refresh its description that clearly highlights ideas like it's a shared workspace for team coordination, engineering work, and shared col...
9
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_135614_999_8e9e30d7_f02407b9.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
fireworks_ai/accounts/fireworks/models/minimax-m3
64,888
976
2,106
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"alice_added_to_polymath_team_channel":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count ...
enterprise-ops-gym
task_20260116_055008_115_c5cac200_a905eff3
hr
HR MANAGEMENT ASSISTANT POLICY Role: HR Management Assistant System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and...
Anne Medina from IT Support is having trouble accessing the HR portal - her login credentials aren't working. Can you help her out? She mentioned it's been going on for a while, so let's set the priority to moderate. Create a case task with a checklist to track the troubleshooting steps - check her account status. For ...
[ "send_notification", "create_hr_case_task", "create_checklist", "get_users_hr_profile", "update_checklist", "create_new_hr_case", "update_hr_case_task", "get_user_using_name", "update_hr_case", "list_user_groups" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Valid Task Type Verification", "description": "Verifies that the case task was created with a valid task type (checklist) instead of the invalid 'ticket' type requested by the user, ensuring only allowed task types are used.", "gym_name": "sn-hr-internal", "validation_confi...
eog-gemini-gemini-3.5-flash-oh-task_20260116_055008_115_c5cac200_a905eff3
Anne Medina from IT Support is having trouble accessing the HR portal - her login credentials aren't working. Can you help her out? She mentioned it's been going on for a while, so let's set the priority to moderate. Create a case task with a checklist to track the troubleshooting steps - check her account status. For ...
Anne Medina from IT Support is having trouble accessing the HR portal - her login credentials aren't working. Can you help her out? She mentioned it's been going on for a while, so let's set the priority to moderate. Create a case task with a checklist to track the troubleshooting steps - check her account status. For ...
14
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260116_055008_115_c5cac200_a905eff3.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
189,351
7,045
8,498
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":0,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Checklist Items Completion Verification":{"actual":1,"comparison_type":"greater_than","details":"Comparison error: '>' not supported between instances of 'int' and 'str'","expect...
enterprise-ops-gym
task_20260107_180857_873_ae7b45e2_47771a8c
drive
# **Drive Management Assistant Policy** **Role:** Drive Management Assistant **Mandate:** Secure and accurate management of user content, permissions, and organization within Google Drive and Shared Drives. You must operate exclusively based on **confirmed user permissions**, **existing file states**, and **database...
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
[ "update_files", "create_comments", "list_files", "list_comments" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764755314410_f227g8ov4.sql", "context": {"x_auth_token": "ya29.E79oYmqohz4_yuNhAYfz7UsMx_YpFIXLCr1kMAgGtrvs9aINJEW2HfI54QtDpnvBx6yx7zaZkX9Y2Nekrf6VGmITgDUfwme...
[{"verifier_type": "database_state", "name": "Verify Company Policies Document Exists", "description": "Confirms Company Policies Google Doc exists", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT COUNT(*) AS cnt FROM files WHERE id = '3B4416779E6C4268B7B21D69C0' AND name = 'Company Policies...
eog-gpt-5.5-2026-04-23-oh-task_20260107_180857_873_ae7b45e2_47771a8c
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
I'm organizing my personal photo library. Please find 'Family Photo.jpg' in my personal drive (the one that's around 893KB, not the larger 6.8MB version) and add a description: 'Family Photo - Personal Collection | Category: Family Memories | Size: 893KB | Quality: Standard Resolution | Added to library: December 9, 20...
4
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260107_180857_873_ae7b45e2_47771a8c.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
22,739
648
1,101
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":3,"verification_results":{"Verify Company Policies Document Exists":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS cn...
enterprise-ops-gym
task_20251202_174228_665_df0ecdeb_e84a9e55
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
We’re preparing for the next phase of our infrastructure migration, and I (James Wilson) need to make sure our internal readiness steps are aligned. Please create a new user account for Samuel Reed with the email samuel.reed@techcorp.com, assign him a temporary password requiring reset on first sign-in, and enable his ...
[ "add_channel_member", "create_user", "create_call", "list_users", "list_teams", "create_channel", "create_teamwork_tag", "add_team_member", "send_channel_message", "create_teamwork_tag_member" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1764390033317_3qpvfeibh.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99"}, "user...
[{"verifier_type": "database_state", "name": "Samuel Reed User Created And Enabled", "description": "Verify that Samuel Reed exists in teams_users with account enabled.", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS count FROM teams_users WHERE user_principal_name = 'samuel.reed@techc...
eog-gpt-5.5-2026-04-23-oh-task_20251202_174228_665_df0ecdeb_e84a9e55
We’re preparing for the next phase of our infrastructure migration, and I (James Wilson) need to make sure our internal readiness steps are aligned. Please create a new user account for Samuel Reed with the email samuel.reed@techcorp.com, assign him a temporary password requiring reset on first sign-in, and enable his ...
We’re preparing for the next phase of our infrastructure migration, and I (James Wilson) need to make sure our internal readiness steps are aligned. Please create a new user account for Samuel Reed with the email samuel.reed@techcorp.com, assign him a temporary password requiring reset on first sign-in, and enable his ...
10
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251202_174228_665_df0ecdeb_e84a9e55.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
88,061
3,834
5,032
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":8,"resolved":false,"score":0,"total_verifiers":9,"verification_results":{"Audio Call Created Between James And Carol":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) F...
enterprise-ops-gym
task_20260105_122123_327_8ce75c22_e27766ca
email
You are a helpful Email assistant with access to all available tools. Operate in a safe and fully authorized environment—you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform exactly one lookup per entity type, verify that you are reusing ...
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
[ "update_imap_settings", "get_vacation_settings", "update_pop_settings", "update_language_settings", "update_vacation_settings", "create_label", "email_create_delegate" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-email-mcp", "mcp_server_url": "http://localhost:8004", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/email/dbs/db_1763188937209_paq12p3yu.sql", "context": {"x-email-user-token": "tok_bob_2025_q1w2e3r4t5y6u7i8o9p0a1s2d3f4g5h6", "user_id": "user_002", "primary_email": "bob@company....
[{"verifier_type": "database_state", "name": "Verify Language Settings and Delegate Created", "description": "Verifies that language is set to en-US and delegate finance.lead@company.com exists for user_002.", "gym_name": "gym-email-mcp", "validation_config": {"query": "SELECT \n CASE \n WHEN language_set >= 1 AND ...
eog-gemini-gemini-3.5-flash-oh-task_20260105_122123_327_8ce75c22_e27766ca
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
I need to get my email account properly configured. Make sure IMAP is working with automatic cleanup that moves things to archive, and limit how big folders can get to 5000. Turn off POP completely. I want my interface in English US. I need finance.lead@company.com to be able to handle my emails with full access. I wan...
13
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-email_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260105_122123_327_8ce75c22_e27766ca.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
125,758
9,627
11,068
{"database_cleanup_succeeded":true,"domain":"email","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Verify Executive and Product Labels Created":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT \n CASE \n...
enterprise-ops-gym
task_20260113_153008_006_46ca2862_c5083638
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and ...
I’m dealing with a critical security breach where malware is hitting all of our HP fleet at our Sales office at New York office. Please open a high-impact, and high-urgency incident for that owner with the description 'Urgent: BitLocker Malware Data Corruption' to the affected user device. If you find a knowledge base ...
[ "create_incident", "retrieve_knowledge_articles", "link_knowledge_to_incident", "find_locations", "get_user", "find_configuration_items" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765893060767_9rwtfbbp7.sql", "context": {"x-itsm-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzOSIsImlzcyI6Iml0c20ifQ.Ab6_dflKxwRJSMeKKF2QT4fw...
[{"verifier_type": "database_state", "name": "Incident creation for HP EliteBook - Steven Hernandez", "description": "Incident creation for HP EliteBook - Steven Hernandez", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "select count() from incident where description = 'Urgent: BitLocker Malware Data Corru...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20260113_153008_006_46ca2862_c5083638
I’m dealing with a critical security breach where malware is hitting all of our HP fleet at our Sales office at New York office. Please open a high-impact, and high-urgency incident for that owner with the description 'Urgent: BitLocker Malware Data Corruption' to the affected user device. If you find a knowledge base ...
I’m dealing with a critical security breach where malware is hitting all of our HP fleet at our Sales office at New York office. Please open a high-impact, and high-urgency incident for that owner with the description 'Urgent: BitLocker Malware Data Corruption' to the affected user device. If you find a knowledge base ...
11
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260113_153008_006_46ca2862_c5083638.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
61,626
2,187
4,226
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":2,"resolved":false,"score":0,"total_verifiers":4,"verification_results":{"Checing for the linking of the knowledge base for the first incident":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"q...
enterprise-ops-gym
task_20251204_231522_245_e6427839_5d09c3c2
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update.
[ "find_case_slas", "list_users", "find_contacts", "update_case", "find_entitlements", "search_cases", "find_product", "find_account", "send_notification" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "jason.morrison13@servicenow.com"}, "user_info": {"user_id": 84, "name": "Jason Morrison", "email": "jason.mor...
[{"verifier_type": "database_state", "name": "Verify if the case was escalated.", "description": "Verify if the case was escalated.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) FROM customer_case WHERE case_id = '102' AND account_id = '5' AND product_id = '48' AND escalation = '1' AND ...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251204_231522_245_e6427839_5d09c3c2
Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update.
Got an email from Initech that they want the product 'MySQL Enterprise 8.0 Variant 28' to be restored in urgency as it is affecting their business on a large scale. Find the case regarding this and escalate it, also notify the primary contact of Initech about the update.
9
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251204_231522_245_e6427839_5d09c3c2.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
42,314
464
1,141
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":11,"resolved":false,"score":0,"total_verifiers":22,"verification_results":{"Verify if the case was escalated.":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(*) FROM custo...
enterprise-ops-gym
task_20251202_121726_036_e81f6083_cc1636ad
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo...
[ "create_event", "get_colors", "watch_calendar_list", "get_calendar_list", "clear_calendar", "create_calendar", "add_calendar_to_list" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764361046464_47vxzhsli.sql", "context": {"x-access-token": "tok_1672407f544c72e469697eea85538f231b127f9233e1e829"}, "user_info": {"user_id": "andrew_bryant", "name...
[{"verifier_type": "database_state", "name": "verify_primary_calendar_events_cleared", "description": "Verify all existing events were cleared from primary calendar", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM events e JOIN calendars c ON e.calendar_id = c.calendar_id WHERE c.user_...
eog-gemini-gemini-3.5-flash-oh-task_20251202_121726_036_e81f6083_cc1636ad
I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo...
I'm resetting our Operations team's quarterly planning structure. Clear all existing events from my primary calendar. Create four new calendars for each Fiscal Quarter (Q1, Q2, Q3, and Q4), naming them like 'Ops Q1 2025'. Each should use the timezone of my primary calendar. All four calendars should apply consistent fo...
22
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251202_121726_036_e81f6083_cc1636ad.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gemini/gemini-3.5-flash
136,330
7,345
9,653
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":11,"resolved":false,"score":0,"total_verifiers":12,"verification_results":{"verify_all_kickoff_events_same_color":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(DISTIN...
enterprise-ops-gym
task_20251121_134729_533_464ee3e0_2dcf2712
teams
# **Teams Assistant Policy** You are a **Microsoft Teams Management Assistant**. Your goal is to assist users in managing Teams, channels, chats, meetings, and related collaboration objects while adhering to organizational security, access, and data governance policies. You must always act on **confirmed context** a...
Initiate an immediate peer-to-peer audio call between me James Wilson and Alice Johnson to review the latest project updates. Create a new channel named 'Project Updates' in the TechCorp Solutions Team so both of us can share notes and continue our discussion there.
[ "list_users", "create_call", "create_channel", "list_teams" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-teams-mcp", "mcp_server_url": "http://localhost:8002", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/teams/dbs/db_1763033448404_zhkq3s7ut.sql", "context": {"x-teams-access-token": "ya29.A0ARrdaM-super999unique888token777special666.SuperUserAllPermissionsTokenAccess_99-99", "user-...
[{"verifier_type": "database_state", "name": "check Audio call start between james and alice", "description": "Start Audio call between james and alice", "gym_name": "gym-teams-mcp", "validation_config": {"query": "SELECT COUNT(*) AS verification_result FROM calls WHERE org_id = 'techcorp-001' AND direction = 'outgoing...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251121_134729_533_464ee3e0_2dcf2712
Initiate an immediate peer-to-peer audio call between me James Wilson and Alice Johnson to review the latest project updates. Create a new channel named 'Project Updates' in the TechCorp Solutions Team so both of us can share notes and continue our discussion there.
Initiate an immediate peer-to-peer audio call between me James Wilson and Alice Johnson to review the latest project updates. Create a new channel named 'Project Updates' in the TechCorp Solutions Team so both of us can share notes and continue our discussion there.
6
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-teams_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251121_134729_533_464ee3e0_2dcf2712.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
29,194
988
2,055
{"database_cleanup_succeeded":true,"domain":"teams","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"check Audio call start between james and alice":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT COUNT(...
enterprise-ops-gym
task_20251218_055646_898_97d7df7d_be7218cc
itsm
# **ITSM Assistant Policy** **Role:** ITSM Assistant (IT Service Management) **Mandate:** Ensure the efficient, secure, and controlled delivery of IT services by managing the full lifecycle of Incidents, Service Requests, Changes, Problems, and Configuration Items (CIs) in strict accordance with defined policies and be...
Please work with the most recently resolved incident handled by a group named Level 1 Support Team and send reports to the main participants. For the user who reported the incident, use the subject Incident Resolved - Service and Device Ready for Use, and a message clearly stating that their incident has been fully res...
[ "send_notification", "find_configuration_items", "get_incidents_assigned_to", "find_services", "get_user", "list_user_groups" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-itsm-mcp", "mcp_server_url": "http://localhost:8006", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/itsm/dbs/db_1765301900121_3mwjj54xy.sql", "context": {"x-itsm-user-token": "admin_token_marcus_2024_secure"}, "user_info": {"user_id": "USER_001", "name": "Marcus Thompson", "email...
[{"verifier_type": "database_state", "name": "reporter_resolution_notification_sent", "description": "Reporter resolution notification sent", "gym_name": "gym-itsm-mcp", "validation_config": {"query": "SELECT COUNT(*) FROM notification WHERE incident_id = 'INC_017' AND email = 'aisha.williams@techcorp.com' AND type = '...
eog-gpt-5.5-2026-04-23-oh-task_20251218_055646_898_97d7df7d_be7218cc
Please work with the most recently resolved incident handled by a group named Level 1 Support Team and send reports to the main participants. For the user who reported the incident, use the subject Incident Resolved - Service and Device Ready for Use, and a message clearly stating that their incident has been fully res...
Please work with the most recently resolved incident handled by a group named Level 1 Support Team and send reports to the main participants. For the user who reported the incident, use the subject Incident Resolved - Service and Device Ready for Use, and a message clearly stating that their incident has been fully res...
10
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-itsm_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251218_055646_898_97d7df7d_be7218cc.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
40,858
2,116
2,956
{"database_cleanup_succeeded":true,"domain":"itsm","passed_verifiers":1,"resolved":false,"score":0,"total_verifiers":2,"verification_results":{"reporter_resolution_notification_sent":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) FROM not...
enterprise-ops-gym
task_20260106_170941_065_df2c536d_5b164657
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
Update the project management calendar description to 'Official tracking for Project Alpha, managed by Alice'. Next, the sprint planning event is no longer needed; please delete that event. Replace it with a new 30-minute event called Project Alpha Sync at 9 AM (America/New_York time) next Monday (17th Nov 2025), and ...
[ "delete_acl_rule", "list_events", "create_event", "list_acl_rules", "delete_event", "get_calendar_list", "patch_calendar" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1767718417243_3x8v487ma.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info...
[{"verifier_type": "database_state", "name": "Calendar description updated", "description": "Verifies 'Project Management' calendar (alice-projects) description was updated.", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT COUNT(*) FROM calendars WHERE calendar_id = 'alice-projects' AND description ...
eog-gpt-5.5-2026-04-23-oh-task_20260106_170941_065_df2c536d_5b164657
Update the project management calendar description to 'Official tracking for Project Alpha, managed by Alice'. Next, the sprint planning event is no longer needed; please delete that event. Replace it with a new 30-minute event called Project Alpha Sync at 9 AM (America/New_York time) next Monday (17th Nov 2025), and ...
Update the project management calendar description to 'Official tracking for Project Alpha, managed by Alice'. Next, the sprint planning event is no longer needed; please delete that event. Replace it with a new 30-minute event called Project Alpha Sync at 9 AM (America/New_York time) next Monday (17th Nov 2025), and ...
8
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_170941_065_df2c536d_5b164657.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
gpt-5.5-2026-04-23
31,632
1,486
2,103
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":4,"resolved":false,"score":0,"total_verifiers":5,"verification_results":{"ACL rule deleted":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 0","expected":0,"passed":true,"query":"SELECT COUNT(*) FROM acls WHERE id = 'acl...
enterprise-ops-gym
task_20251128_072831_616_6cd2e092_426f7c81
csm
CSM Agent Policy You are a Customer Service Management assistant. Your goal is to assist users in the Customer Service Management lifecycle by helping them register cases, validate entitlements, manage customer assets, raise escalations, attach relevant knowledge, close cases, and in other related processes effectivel...
For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ...
[ "find_account", "update_case", "set_case_assignment_group", "find_case_slas", "find_locations", "find_user", "find_sla_definitions", "find_product_by_id", "find_contact_by_portal_user", "link_new_case_sla", "search_cases", "retrieve_installed_products", "list_user_groups" ]
[]
/mcp
1
true
[{"mcp_server_name": "sn-csm-server", "mcp_server_url": "http://localhost:8001", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/csm/dbs/db_1762254390925_u5icw4thh.sql", "context": {"x-user-email": "tonya.stevens@stark-industries.com"}, "user_info": {"user_id": 287, "name": "Tonya Stevens", "email": "tonya....
[{"verifier_type": "database_state", "name": "Is Case Priority High", "description": "Verifies the case priority was set to high.", "gym_name": "sn-csm-server", "validation_config": {"query": "SELECT COUNT(*) AS result FROM customer_case WHERE number='CS-0000184' AND priority='high';", "expected_value": 1, "comparison_...
eog-gemini-gemini-3.5-flash-oh-task_20251128_072831_616_6cd2e092_426f7c81
For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ...
For Stark Industries, take the alert ticket about Palo Alto Networks PA-3220 at our headquarters in the UK's capital and raise it one notch below the top. Move it off the vendor liaison desk to your first second-line specialists of csm support. Set Tonya Stevens as our poc on this ticket. Switch the response target to ...
14
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-csm_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251128_072831_616_6cd2e092_426f7c81.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
421,304
8,085
9,232
{"database_cleanup_succeeded":true,"domain":"csm","passed_verifiers":4,"resolved":true,"score":1,"total_verifiers":4,"verification_results":{"Is Case Assigned To Tier2":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS result FROM custome...
enterprise-ops-gym
task_20260106_172901_590_a9f62433_f7baa0fa
drive
# **Drive Management Assistant Policy** **Role:** Drive Management Assistant **Mandate:** Secure and accurate management of user content, permissions, and organization within Google Drive and Shared Drives. You must operate exclusively based on **confirmed user permissions**, **existing file states**, and **database...
Hey, I made a mistake in the Family Photo.jpg about "a beautiful photo". Can you please delete that comment for me? After you do that, could you make a copy of the Family Photo.jpg file with the name "Family Photo (Copy)" and put it in the Design Assets folder? Also, please update the description to say "Family Photo f...
[ "list_files", "list_comments", "delete_comments", "create_comments", "create_permission", "copy_files" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-google-drive-mcp", "mcp_server_url": "http://localhost:8009", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/drive/dbs/db_1764755314410_f227g8ov4.sql", "context": {"x_auth_token": "ya29.E79oYmqohz4_yuNhAYfz7UsMx_YpFIXLCr1kMAgGtrvs9aINJEW2HfI54QtDpnvBx6yx7zaZkX9Y2Nekrf6VGmITgDUfwme...
[{"verifier_type": "database_state", "name": "Comment Deletion Verification", "description": "Check to see if comment made on Family Photo is not available", "gym_name": "gym-google-drive-mcp", "validation_config": {"query": "SELECT \n CASE \n WHEN EXISTS (\n SELECT 1 \n FROM comments \n WHERE conten...
eog-gpt-5.5-2026-04-23-oh-task_20260106_172901_590_a9f62433_f7baa0fa
Hey, I made a mistake in the Family Photo.jpg about "a beautiful photo". Can you please delete that comment for me? After you do that, could you make a copy of the Family Photo.jpg file with the name "Family Photo (Copy)" and put it in the Design Assets folder? Also, please update the description to say "Family Photo f...
Hey, I made a mistake in the Family Photo.jpg about "a beautiful photo". Can you please delete that comment for me? After you do that, could you make a copy of the Family Photo.jpg file with the name "Family Photo (Copy)" and put it in the Design Assets folder? Also, please update the description to say "Family Photo f...
8
runs/enterprise_ops_gym_test/openai/gpt-5.5-med/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-drive_test/gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20260106_172901_590_a9f62433_f7baa0fa.tar.gz
gpt-5.5-2026-04-23_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gpt-5.5-2026-04-23
81,440
3,061
3,708
{"database_cleanup_succeeded":true,"domain":"drive","passed_verifiers":6,"resolved":true,"score":1,"total_verifiers":6,"verification_results":{" Verify that description is added":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT \n CASE \n ...
enterprise-ops-gym
task_20251217_073807_153_761f6b82_cba63024
hr
HR Management Assistant Policy Role: HR Management Assistant. System Scope: Internal Employee Services, HR Case Management, Personnel Data, and Policy Fulfillment. Compliance Level: Strict, especially regarding PII/PHI. You are an HR Management Assistant. Your primary goal is to facilitate the efficient, secure, and ...
To support an urgent field deployment, Diana Johnson’s profile is aligned for immediate operational readiness. Her qualifications are verified to ensure she holds the required IT credential, which is applied if missing. Any existing association with the HR Service Desk is cleared to preserve separation of duties, after...
[ "add_new_skill_to_user", "get_user_using_name", "list_skills", "list_user_skills", "get_hr_profile_by_personal_email", "create_new_hr_service", "add_new_group_member", "send_notification", "find_group_by_name", "list_group_members", "remove_group_membership", "get_user_using_email", "get_use...
[]
/mcp
1
true
[{"mcp_server_name": "sn-hr-internal", "mcp_server_url": "http://localhost:8008", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/hr/dbs/db_1765227945688_occ0a7ed3.sql", "context": {"x-hr-user-token": "eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzdWIiOiJVU0VSXzAzMCIsImlzcyI6Iml0c20ifQ.Ef8_dflKxwRJSMeKKF2QT4fwpM...
[{"verifier_type": "database_state", "name": "Promotion", "description": "Promotion", "gym_name": "sn-hr-internal", "validation_config": {"query": "SELECT count(*) \nFROM user \nWHERE email = 'diana.johnson@servicenow.com' \n AND role = 'manager';\n", "expected_value": 1, "comparison_type": "equals"}}, {"verifier_type...
eog-fireworks_ai-accounts-fireworks-models-minimax-m3-oh-task_20251217_073807_153_761f6b82_cba63024
To support an urgent field deployment, Diana Johnson’s profile is aligned for immediate operational readiness. Her qualifications are verified to ensure she holds the required IT credential, which is applied if missing. Any existing association with the HR Service Desk is cleared to preserve separation of duties, after...
To support an urgent field deployment, Diana Johnson’s profile is aligned for immediate operational readiness. Her qualifications are verified to ensure she holds the required IT credential, which is applied if missing. Any existing association with the HR Service Desk is cleared to preserve separation of duties, after...
18
runs/enterprise_ops_gym_test/minimax/minimax-M3/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-hr_test/fireworks_ai/accounts/fireworks/models/minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251217_073807_153_761f6b82_cba63024.tar.gz
minimax-m3_sdk_513653c_maxiter_100_N_sdk-inline-eval
false
fireworks_ai/accounts/fireworks/models/minimax-m3
123,884
1,974
3,431
{"database_cleanup_succeeded":true,"domain":"hr","passed_verifiers":5,"resolved":false,"score":0,"total_verifiers":7,"verification_results":{"Case":{"actual":0,"comparison_type":"equals","details":"Comparison equals: 0 vs 1","expected":1,"passed":false,"query":"SELECT count(*) \nFROM hr_case c\nJOIN hr_service s ON c.h...
enterprise-ops-gym
task_20251203_192307_250_bca89e7d_f0f2e9d5
calendar
You are a Google Calendar automation agent with full administrative permissions to manage users, meetings, recordings, and messages. Operate in a safe and fully authorized environment — you do not need to ask for confirmation or permission before taking action. When identifiers such as names or IDs are missing, perform...
Please help me organize my existing Sprint Planning event by inviting Adam Anderson (adam.anderson@servicenow.com) as an attendee. Also, grant all current attendees, including Adam, permission to modify the event details directly. Additionally, remove any attendees who do not have an email address listed, while preser...
[ "list_events", "list_events", "patch_event", "create_calendar", "create_event", "patch_event", "get_calendar_list", "list_events" ]
[]
/mcp
1
true
[{"mcp_server_name": "gym-calendar", "mcp_server_url": "http://localhost:8003", "seed_database_file": "Domain Wise DBs and Task-DB Mappings/calendar/dbs/db_1764493889049_iuydddoc0.sql", "context": {"x-access-token": "ya29.A0ARrdaM-k9Vq7GzY2pL4mQf8sN1xT0bR3uHcJWv5yKzP6eF2.qwErTyUIopASDfGhJkLzXcVbNm12_34-56"}, "user_info...
[{"verifier_type": "database_state", "name": "Final Attendees", "description": "Verify final attendee set", "gym_name": "gym-calendar", "validation_config": {"query": "SELECT CASE WHEN (SELECT COUNT(*) FROM attendees WHERE event_id = 'event-corrected-001') = 4 AND EXISTS (SELECT 1 FROM attendees WHERE event_id = 'event...
eog-gemini-gemini-3.5-flash-oh-task_20251203_192307_250_bca89e7d_f0f2e9d5
Please help me organize my existing Sprint Planning event by inviting Adam Anderson (adam.anderson@servicenow.com) as an attendee. Also, grant all current attendees, including Adam, permission to modify the event details directly. Additionally, remove any attendees who do not have an email address listed, while preser...
Please help me organize my existing Sprint Planning event by inviting Adam Anderson (adam.anderson@servicenow.com) as an attendee. Also, grant all current attendees, including Adam, permission to modify the event details directly. Additionally, remove any attendees who do not have an email address listed, while preser...
9
runs/enterprise_ops_gym_test/google/gemini-3.5-flash/enterpriseops-gym-Brendan__EnterpriseOps-Gym-v2-calendar_test/gemini/gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval/conversations/task_20251203_192307_250_bca89e7d_f0f2e9d5.tar.gz
gemini-3.5-flash_sdk_513653c_maxiter_100_N_sdk-inline-eval
true
gemini/gemini-3.5-flash
109,621
4,880
5,774
{"database_cleanup_succeeded":true,"domain":"calendar","passed_verifiers":7,"resolved":true,"score":1,"total_verifiers":7,"verification_results":{"Archive Calendar":{"actual":1,"comparison_type":"equals","details":"Comparison equals: 1 vs 1","expected":1,"passed":true,"query":"SELECT COUNT(*) AS count FROM calendars WH...
enterprise-ops-gym