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README.md

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----
-license: cc-by-nc-sa-4.0
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+---
+license: cc-by-nc-sa-4.0
+language:
+  - en
+task_categories:
+  - text-generation
+  - question-answering
+  - sequence-modeling
+task_ids:
+  - dialogue-systems
+  - technical-support
+  - troubleshooting
+tags:
+  - drones
+  - technical-support
+  - troubleshooting
+  - UAV
+  - robotics
+  - DJI
+  - Autel
+  - Skydio
+  - cloud-services
+  - error-codes
+  - diagnostics
+  - flight-software
+  - hardware-issues
+  - battery-management
+  - camera-systems
+  - mission-planning
+  - authentication
+  - API-errors
+  - firmware
+  - telemetry
+  - gimbal
+  - obstacle-avoidance
+  - geofencing
+  - live-streaming
+  - iOS
+  - Android
+  - Windows
+  - macOS
+dataset_info:
+  features:
+    - name: dialogue
+      dtype: string
+      description: Technical support conversation between user and support agent
+    - name: equipment
+      dtype: string
+      description: Drone model or software involved in the issue
+    - name: software_version
+      dtype: string
+      description: Version of the software/firmware
+    - name: OS
+      dtype: string
+      description: Operating system of the controller device
+    - name: error_code
+      dtype: string
+      description: Technical error code reported
+    - name: reproduction_steps
+      dtype: string
+      description: Steps to reproduce the issue
+    - name: troubleshooting_steps
+      dtype: string
+      description: Recommended troubleshooting steps
+    - name: diagnostic_tools
+      dtype: string
+      description: Tools mentioned for diagnostics
+    - name: technical_references
+      dtype: string
+      description: Knowledge base articles or manuals referenced
+---
+
+# Drone Technical Support Dialogue Dataset
+
+## Dataset Description
+
+This dataset contains simulated technical support conversations between drone operators and support technicians, covering various hardware and software issues across multiple drone platforms (DJI, Autel, Skydio) and cloud services.
+
+### Supported Tasks
+
+- Technical support dialogue systems
+- Troubleshooting sequence prediction
+- Error code classification
+- Multi-step problem resolution modeling
+
+### Languages
+
+English
+
+## Dataset Structure
+
+Each instance contains:
+- Full dialogue between user and support technician
+- Equipment details (drone model/software)
+- Software/firmware version
+- Operating system information
+- Error codes encountered
+- Troubleshooting steps attempted
+- Diagnostic tools recommended
+- Technical references mentioned
+
+## Dataset Creation
+
+### Curation Rationale
+
+Created to support development of AI assistants for drone technical support, capturing realistic troubleshooting workflows across common UAV platforms.
+
+### Source Data
+
+Simulated technical support conversations based on real-world drone support scenarios.
+
+### Annotations
+
+Each dialogue includes metadata about:
+- Equipment involved
+- Software versions
+- Error codes
+- Operating systems
+- Troubleshooting steps
+- Diagnostic tools
+- Technical references
+
+### Personal and Sensitive Information
+
+No real personal information is included - all dialogues are simulated.
+
+## Considerations for Using the Data
+
+### Social Impact
+
+This dataset can help improve technical support systems for drone operators, potentially reducing downtime for critical operations like search & rescue, infrastructure inspection, and agricultural surveying.
+
+### Discussion of Biases
+
+The dataset focuses primarily on commercial drone platforms (DJI, Autel, Skydio) and may not represent issues with less common systems.
+
+### Other Known Limitations
+
+1. Limited to English language interactions
+2. Simulated dialogues may not capture all real-world support scenarios
+3. Focuses on specific drone models and software versions
+
+## Additional Information
+
+### Dataset Curators
+
+C.J. Jones
+
+### Licensing Information
+
+Creative Commons Attribution 4.0 International (CC BY 4.0)
+
+### Citation Information
+
+If you use this dataset in your research, please cite it appropriately.
+
+### Contributions
+
+C.J. Jones created and maintains this dataset.