user_review stringlengths 29 8.31k | user_rating stringclasses 5
values | response stringlengths 1 19.1k |
|---|---|---|
We took a mini-vacation and choose Firefly. We’re so glad after staying there 3 days we did. Cute, cozy cottages and proprietors, Ian and Darrin were terrific. Highly recommend a stay here. Also, take nice leisurely strolls around Cedar Key . | 5.0 | No Exist |
Cute, funky, relaxed, blah blah blah blah. It’s all true. The bed was comfortable. The kitchen is we’ll equipped. Satellite TV if your so inclined. The best part, for me, everything is absolutely spotless. The town of Cedar Key is nice as well. Good for the soul. We will be back. | 5.0 | Tom, If we did your soul good, we'll take it, even the "blah, blah, blah" part. :-) You guys were great. If you are back in Santa. Cruz County, go check out the Goat House Girls (my sister, Linda) up at the Summit House. Come back soon. ~ I and D |
Be prepared for thoughtful, clean, cozy and unique cottages nestled in old Florida tropical flora. Quietly sitting on SR24, the quiet main road in Cedar Key, Firefly Resort Cottages do not disappoint. From the welcoming owners, who reside on site, to the freshly ground wonderful coffee and filtered water they deliver t... | 5.0 | Wow! Your review makes even us want to stay here! We had a lovely time visiting with you and hope for many more. We didn’t succeed with the pineapple :( |
I’m not going to go thru all the details of the charm, the location, the modern up-dates - just read the other 5 star reviews - oh wait, ALL the reviews are 5 star! We stayed 3 nites in the Firefly Cottage - perfect location at the back part of the property - see pictures. Don’t let the outside look fool you. Inside ar... | 5.0 | Thank you for your gracious review, R, we enjoyed your visit and helpful suggestions. Glad you used soap on the door hinges, we didn’t mention it, but we like the squeak and feel it adds to the quaint charm of our old cottages. Glad you felt comfortable enough to apply your own temporary fix. Be well and safe travels.... |
Firefly Resort Cottages are absolutely charming! Each restored cottage is delightful, bright and immaculately clean, with its own personality and fun décor. Sleeping was heavenly in the clean, fresh scent of the sheets, wonderful mattress and quietude of the surroundings. Walking around the cottages we enjoyed the many... | 5.0 | Mary Jo, I think you are now the first family that has had three generations as guests of the Firefly, and in our first year no less! You/Larry, Annelisa/Brent, and Hazel/Finn! How fun, and you were the trendsetters. So glad you made the reconnaissance trip. Maybe when Hazel and Finn have kids, they will stay here, too... |
I spent two nights at firefly and had an absolutely wonderful experience. The hosts were incredibly accommodating. The cabin was spotless and very cheery And the location is right on the water, Easy walked all of the restaurants and businesses in the area. I especially enjoyed them leaving a packet of fresh Ground cof... | 5.0 | Allen, Your visit was a surprise and a delight. We don't see a lot of passers-through here at the end of the road. Thank you for your kindness and positive feedback about our venture. WIshing you all the best and perhaps a return visit with your wife sometime down the road. I wonder if Cedar Key could pull off a BBQ co... |
These are the most adorable cottages I’ve ever seen! So clean you could eat off the floors and the “extras” were not only a lovely surprise, but such a treat! They provided delicious special filtered waters to my door every day and each morning I was greeted with a freshly ground pouch of the most delicious coffee I’v... | 5.0 | D! Thank you for your review! We were so happy that your realtor told you about our cottages and that you were able to stay here on your recent visit. We love sharing the cottages and the town and all its quirkiness with guests. And, congratulations on your first Trip Advisor review! We look forward to your eventUal ... |
We booked this little slice of heaven for a little mid week getaway. We just wanted to relax and enjoy Cedar Key. I do research on accommodations and rely on Trip Advisor for advice. I also used YouTube and found a few nice reviews and also a little clip of Ian and Darrin (the new owners). We spoke with them before w... | 5.0 | Dear Sandy and D., Isn't it great when you invest your time and energy in research and it pays off? We are so glad you are such a fantastic researcher and found us! The Chad Gallivanter You Tube videos (https://www.youtube.com/user/OrangeRocketPost/search?query=cedar+key) were a boon for Firefly Cottages and create su... |
Great location, within walking distance of the hustle and bustle of town. We stayed in Penelope Cottage, located in the middle of property with kitchen and great screened in porch. Super cute cottage with bedroom, kitchen, bath and outdoor seating area. Located on the water with nice garden and water views. Nice touc... | 5.0 | Dear Deb and R, We love it when people notice some of the things we do that you mention in your review! We traveled a lot and stayed in a lot of public accommodations before we found Firefly and some of those stays lacked touches that would have helped us (sharp knife and cutting board, appropriate glassware, decent c... |
My husband and I stayed in Snook, a studio, and it was perfect for us. The kitchenette had everything we needed for a few meals in and the fresh ground coffee in the morning was a super nice touch. We appreciated the filtered water as well! The decor was happy and reminiscent of the keys. The grounds were colorful and ... | 5.0 | Dear E, We were so happy for your little visit to Cedar Key to include a few nights at the Firefly. Glad you got to use your kayaks, and see Atseena Otie Key the only way possible: boat and foot, during your visit. Given your ambitious outdoor regime, we were pleased to see the little Snook Cottage met your needs. I... |
We firmly believe the travel lodging experience sets the tone for the remainder of the trip. Firefly cottages did not disappoint! Such personality and reflective of the nature and charm of the surrounding area. Our bed was so comfortable and the cottage had everything we needed and a pretty view out the back door. T... | 5.0 | No Exist |
Gorgeous Roseate Spoonbills greeted us as we crossed a bridge into Cedar Key, and things got even better when we reached Firefly Cottages. These charmingly restored 1950 cottages, rich in local flavor, are tucked away among lush landscaping. While full of modern comfort, they are made extra special by thoughtful touch... | 5.0 | Maureen, Thank you for spending some time with us at Firefly Cottages. Everything you wrote helps us to know we are doing the right things, creating a relaxing atmosphere, embracing the local surroundings, and encourages us to keep up the effort. I apologize for the delay in responding, but we are very grateful for yo... |
Firefly Cottages was highly recommended by a friend. We were not disappointed. The cottages were truly Old Florida with some modern updates. We stayed in the Firefly cottage. From our porch the water was about 25yards, we could sit on the porch and watch all the birds in the Mangroves! We didn’t have to worry about the... | 5.0 | Oh my, Melanie, we can't wait to see what we do next, either! We are so glad you came, biked, kayaked and conquered! Perfect is our goal, but we know to strive is to live. We can't wait to show you what we've done to the place when you return. Thank you, again. ~Ian and Darrin |
My husband and I didn't five days here and loved it. We wanted peace and relaxation, and we got just that. Even better, at low tide, there were an array of gorgeous birds to photograph, including roseate spoonfuls, several kinds of egrets and herons, pelicans, osprey, and more. We even saw a dolphin one day! Gorgeous t... | 5.0 | We are so glad to have been your honeymoon destination and to have been successful in arranging all the bird visitiations; the tricolored heron had other plans and we had to pay double, and those loving spoonfuls, I mean spoonbills, are notoriously unreliable. Really happy to have met you both and hope your journeys br... |
On our way from Key West to New Orleans we try to find unique spots to stay and we truly found paradise at firefly cottages!!! Vielen lieben Dank to Darrin and Ian for greeting us so warmly and for great conversation! It was so hard to leave and we understand why you chose to settle down in Cedar Key! We hope to make i... | 5.0 | Dr. G! Thank you so much for including us in your journey! We enjoyed meeting you both and, although it is quite a haul from SF, we'd love to have you both back for a longer stay. Wir kochen gern einen Kaffee mit Euch! Schöne Reisen! ~Ian und Darrin |
On a whim, the Bride and I decided to watch the Sun rise (east coast) and set (west coast) but after the early wake up we decided to stay overnight somewhere on the west coast. So late afternoon we start looking around Cedar Key and luckily the first place we called is Firefly Resort Cottages. Talked with Ian on the ph... | 5.0 | You both captured the serendipity of this place and your moment in it. Thank you for being here! |
Cedar Key was backwater sleepy this time of year. Perfect for us as we came here to be together, not for a crowd. A hidden bit of old Florida. The cabins are vintage but very well restored and very well equipped. The owners are on site and took great care of their guests. This was a memorable visit to a gem of a p... | 5.0 | Chris, your and Nancy's visit was the highlight of the summer. Food and wine with friends old and new is the best path to a happy life...and you came on a scooter! Now you are somewhere in the Indian Ocean heading for South Africa with 16 foot seas and 20 knot winds; no more backwater sleepy for you! Fair winds and fo... |
We had a last minute chance to finally get away to Cedar Key, but were having no luck finding a place to stay. Then Ian returned the message I left at Firefly Resort Cottages. He was very pleasant and booked us to stay in cottage number 9, Penelope. It was more than an awesome stay! This cottage was absolutely beauti... | 5.0 | Thank you, both, so much for your visit and your feedback. This helps us know we are getting it right, and we'll keep trying to get it right better! We hope you'll be back! ~Ian and Darrin |
We spend three nights at FireFly Cottage No. 5 last month on a whim and had the best time. We loved the property and while we were told that our cottage was original and not renovated yet (just painted and decorated up cute), it was fantastic just the way it was. We have a lovely view of the water (not beach but beauti... | 5.0 | C&J, Thank you so much for your visit and sorry for the delay in responding; the season just refuses to end! Not complaining, mind you. We so hoped Firefly Cottage would suit you and Jon and are happy to hear it did. Thanks for calling out Connie and Mike @ Tidewater Tours and the Tiki Bar at the Low Key Hideaway. They... |
We had a lovely stay at these charming cottages. It was very clean and had a very comfortable bed. We were impressed by the little attention to details to make our stay comfortable. Darren and Ian provided locally sourced bottles of water whenever we needed them. A bag of freshly ground coffee was delivered to our cot... | 5.0 | Thank you, please come back with your kayaks! We are so pleased you noticed these small acts and gestures made only to enhance your and other guests' time in Cedar Key. If we can attend to the details, the big things always seem to work out. Hope you'll be back and encounter what are normally fair winds and following s... |
My wife and I visited Cedar Key for the first time to celebrate our 10 year wedding anniversary. I knew we were headed somewhere special. The hosts, Ian and Darrin, were a delight and they have done an amazing job with the restoration of the grounds and cottages. We stayed in the Firefly Cottage and it did not disappoi... | 5.0 | Pablo, We were so happy that you and V were able to get away and took the leap of faith on a new (old) property in an unknown place for such an important occasion. You are an adorable couple and we hope you never change. Best of luck in the new venture and please keep in touch. Best and congratulations on an amazing mi... |
We loved our time at Firefly Resort Cottages. The setting is beautiful and serene, and Ian and Darrin are fantastic hosts. Cottage Penelope served as our home for 2 nights, and it was perfect. The cottage had everything we needed and is so cute. The bed is extremely comfortable. I loved relaxing on the screened in p... | 5.0 | Thank you, Yael, for your visit and complimentary review. Sorry it has taken me so, so long to respond. We are so glad you liked the place and town, and look forward to hosting you again and again as long as we all shall live...or something like that. Cheers to you both, and enjoy Colorado! |
I enjoyed Firefly Resort Cottages so much during my first visit last year that I had to show my wife. We had a beautiful two night stay, enjoying a glass (or two) of wine in the evenings and a fresh cup of Ian and Darrin's personally selected coffee in the mornings. There is nothing like sitting by the water in the mo... | 5.0 | Brian, Thank you for your visit and updated review. We are delighted we could maintain the service quality and amenities you enjoyed during your visit last December for you and Y to enjoy last week. We also enjoyed the glass (or 2) of wine we shared with you in the screen porch and thank you for the bruschetta tip! Se... |
Firefly is truly a magical place. Ian and Darrin have made an oasis that is beautiful and welcoming. The cottages are charming and comfortable, and offer both a quiet place for relaxation and work (I am a writer who went for a few days of individual quiet work time) or, if you chose, a place to gather with neighbors an... | 5.0 | Thank you, dearest T, for this wonderful review and for the days you spent here earlier in the month. As we mentioned to you while you were here, there is nothing more gratifying for us than observing our guests as they fall deeper and deeper in love with Firefly as we did when we first found and ultimately purchased t... |
AWESOME property owners!! Check out their website, amenities are AWESOME! (Very soft toilet paper :) :) Gary and I stayed in the Firefly Cottage. Kitchen area supplied perfectly! Great appliances! Nothing lacking! Extremely comfortable bed and nice cotton sheets! Great decor! Loved the back porch with outdoor f... | 5.0 | Jan and Gary, We are so glad you enjoyed your visit to Cedar Keys, a great few days on the water, and for choosing to do all that while staying here with us. We hope you will make this a regular part of your Florida explorations. See you soon! Ian and Darrin |
Other folks will tell you about the, delivered to your cottage, filtered water and gourmet coffee. Other folks will tell you the cottages are cute, and fun. I'm going to tell you about the rest - about the SPOTLESS floors (really? this is a beach town, how do they get them so clean) and about the kitchen knife actual... | 5.0 | Dear Kate, Thank you for taking the path less traveled by. You looked beneath the surface and discovered the heart of Firefly, beating every moment in an effort to bring delight and comfort to all our guests. For us, beyond dispatching all the annoyances we inevitably encountered in our travels, this is about sharing a... |
Cedar Key is known for the clams it produces , but the Firefly Cottages are an escape of their own. These quaint little cottages are just what my husband and I needed. A short drive past Gainesville, Florida. Jared and Ian are the best hostess’s. Fresh bottles of water are brought to the room for drinking, fresh ground... | 5.0 | Thank you, Lisa, we look forward to welcoming you back, and given the proximity hope that will be soon. Ian and Darrin |
We had a wonderful stay at Firefly Resort Cottages. The host are extremely accommodating and the cottages are well designed and decorated. The host brought us fresh ground coffee in the morning and provided filtered water in glass bottles. This place really takes you back in time. We would definitely stay there again. | 5.0 | Dear Lydia, Thanks to you and Buddy for gracing us with your stay. It's always great to meet other hosts and learn more about the nuances of guest service in the South. We hope to swing by your neck of the woods and spend time in your city. I hope your travels continued in the happy vein you were in when you left us. W... |
Although they usually accommodate fishermen for several days or a full wee, we asked for and they agreed to let us stay just one night. They cabins are unique, FUN, colorful and VERY CLEAN. The property is on a salt marsh which is beautiful to sit by and enjoy a drink. Our cabin had a small kitchen and they provided fr... | 5.0 | Thank your for this lovely review and snapshot of our little town. Firefly Cottages started as a fishing camp called Bon Aire in the 50s, but became more general lodging and vacation cottages in the 1970s. We welcome all sorts of visitors for a one, two or longer visit, and we usually have a two night minimum on our la... |
I spent four wonderful days hosted by the best hoteliers I've ever encountered. The attention to detail that Ian and Darin provide is beyond anything I've has experienced, even in the finest hotels in places like "The Cavendish" on Jermyn Street in London. Little things like sprinkles of flower petals in key areas, t... | 5.0 | Hi Craig, Darrin and I were so glad that you’ve followed the development of Firefly Cottages and came last month for a visit! We’ve been inspired by some of the excellent boutique hotels and resorts I’ve visited in Europe and where we’ve vacationed in Indonesia and try to infuse some of those experiences into our ... |
Absolutely smitten by this cottage. The personal touches were adorable and convenient, and the hosts were completely charming. This accomadation was a highlight of our vacation. We loved spending time on the property and Ian and Darrin were amazing hosts. Sad to leave. | 5.0 | Audra, Your visit was a delight and we are so happy to have met you. Thanks for including Firefly in your vacation and for visiting Cedar Key. As a I told you elsewhere, it is so nice that a guest would be as smitten by these cottages as we were when we first saw them. We are happy to have provided an excellent final... |
We were so impressed with the Writers Cottage. What a fabulous renovation and a serene Old Florida setting overlooking the water. The little touches...fresh flowers and great coffee were much appreciated. We will return! | 5.0 | Thank you so much for your visit and review, and we are so glad you are happy with the renovations in the Writer’s Cottage and across the property. We await your return but will keep busy in the meantime. Safe travels dear guests. |
My husband brought me here for my birthday! We absolutely loved it. The owners are super friendly and the atmosphere is amazing. Super clean cabin, close to everything. Can't say enough good things. We can't wait to come back! | 5.0 | No Exist |
On a recent visit to Cedar Key we booked space at Firefly Resort Cottages. We stayed in the "Firefly" cottage which was about fifteen steps from the water's edge on one of Cedar Key's back bays that has a great sunrise view. The owners Ian and Darrin are great hosts. They supply freshly ground coffee at each cottage... | 5.0 | No Exist |
My husband and I booked Firefly Cottages off Air B&B for a weekend getaway to celebrate our anniversary. It was our second visit to Cedar Key. We were met in person by Ian, one of the hosts, when we pulled up. Our Cottage (#9) was all ready for us. First of all our hosts Ian and Darrin were amazing!! They made sure w... | 5.0 | Hi A! We are so sorry it had taken us so long to respond and thank you for your visit and astounding review. It gives us such a great feeling to hear that you enjoyed your stay in Penelope’s Cottage and found so much to like and enjoy at the cottages and In Cedar Key. We can’t wait to welcome you back. Safe travels un... |
We spent 3 days and 3 nights in the Writers Cottage, it was very clean and comfortable. Ian and Darrin worked very hard to make our stay enjoyable. They couldn't have been more accommodating. They even loaned us a guitar and got us a gig at Ducan's on the Gulf. We had a great time and can't wait to go back to Firefly C... | 5.0 | Hello DandD, We'd like to host your Cedar Key gig on your next tour of the Nature Coast. Bring the whole band, a tambourine, and a guitar with a more stable bridge. You were great guests, more like family we hadn't yet met. We were so happy to have you and it was too much fun having musicians in da house. With much a... |
We just spent five days with Ian and Darrin at the Firefly Resort, it was nothing short of fantastic. Clean, spacious and comfortable cottages with full kitchen, bedroom, bath and porch. ... | 5.0 | Hi David and C, We are looking forward to your visit next week but thought I just had to respond to your lovely review and thank you both for choosing to stay here with us. It was so exciting to talk about the future with you and share some of what it’s been like for us to move here and redo these great old cottages. ... |
Ian & Darrin, We had an incredible time staying at your Firefly cottage. Your hospitality is amazing and your cottages are adorable!!! If I were to pick one word to describe the cottage it would be CLEAN. Everything was in pristine condition and extremely comfortable. We loved sitting by the water and enjoyed the commo... | 5.0 | Mashama, Luis! Your visit with James and Wanda was great and we so enjoyed meeting you and hanging out. This place lends itself well to new friendships and old ones too. Thanks again for spending time here and making Firefly a new part of your Florida repertoire. See you soon! |
Such a a great place for a quiet getaway. We stayed in the Writer's Cottage and could not have been happier. A spotless cottage that was wonderfully appointed for both beauty and comfort. Our hosts were charming and hospitable and even brought fresh ground coffee to us each evening. We will definitely be back!! | 5.0 | Thank you so much for your visit and splendid review. We can hardly express how happy we are to read your words because they tell us we are succeeding in giving guests what they need and want while visiting Firefly. Thank you and you are welcome to join the elite Frequent Fireflier Club! #1000friendsoffirefly |
The title is not misspelled. It's a Cedar Key quote one of the owners, Ian, laughs about that is a cute twist on the more known "Stay Calm and Carry On!" Fresh clams are key at Cedar Key where the Firefly Cottages, all seven of them, are situated. Fisherman, oystermen and "clammers" head out at sunrise from the loading... | 5.0 | Lovely review, Ms. LucyBeth! I am sorry it got cut off! It was so much fun having you around and as a delightful conversation partner! We are so thrilled when the work we are doing here translates into a great vacation. We will be ready and waiting for you next time. We hope you don’t make us wait too long! XO, Darrin ... |
We went to Cedar Key for a Christmas Getaway for several days and had the most amazing stay at The Firefly. I haven’t been this relaxed in years. If you get a chance to get there, you’ll end up wanting to write as long of a review as well lol. Why it’s better: The value! We’re no Globetrotters but we certainly frequ... | 5.0 | T&L, Thank you so much for this stunning review. I am blushing. We are so glad the kitchens worked out for you. We really tried to combine our travel experiences and instill Firefly Cottages with all that we found we wanted and needed when we traveled. Mmmmm....coffee. I did want to clarify that that goodie bag you go... |
Firefly Cottges is the perfect place to stay in Cedar Key. I had a wonderful time during my three night stay. The cottages have all the comforts of home and are right on the intercoastal. It's a short kayak trip into the gulf and to the near by keys. It doesn't get much better than the calm intercoastal view in the mor... | 5.0 | It was great to have you visit the property and be so engaged with what we were doing. Glad you liked the coffee and had some nice sunrises to enjoy with it. We'll be sure to have some different beans to brew for you when you next come. |
Hubby and I had a wonderful experience! Thank you to the wonderful staff. (Tiara, Aubrey, Caesar, Nagina, and Taylor) They were all so professional and pleasant. Hotel EMC2, in Chicago is spectacular! | 5.0 | No Exist |
This is such a cool hotel. I extended a business trip for a couple of days at this property. I enjoyed dinner and breakfast while there, and they were excellent. The staff were friendly and accommodating, and it was in a good location. I will definitely stay here again. | 5.0 | No Exist |
Breakfast was a 10/10. Aubrey provided amazing service with our luggage and even called a taxi to the airport and saved us money! Everyone at the front desk was very attentive as well. I will absolutely be back to EMC2! | 5.0 | No Exist |
Great hotel, very convenient to Northwestern University Hospital. Wonderful location for all our needs! Staff, restaurant, room were everything we needed, My bellman ( Aubrey) was wonderful, attentive and professional. Made sure our taxi was ready to go! Will definitely return to Chicago and will be sure to stay at E... | 5.0 | No Exist |
The beds were great. Everything was clean and safe. Friendly staff. Aubrey was absolutely amazing as well as Gabriel and Tiara. They made our stay terrific. We come to Chicago often and we will be claiming this as our hotel to stay!! Come here, You won’t regret it. | 5.0 | No Exist |
We absolutely loved our stay at Hotel EMC2! The room has such fun, unique features and the business space was very user friendly. The staff gave us such a high quality experience! Aubrey was especially helpful as well as the afternoon check-in staff. We cannot wait to stay again! | 5.0 | No Exist |
Such a good find! This was the perfect hotel for my husband and me- visiting the city for a long weekend. The Hotel is in Streeterville- north of the river. Only two blocks west of Michigan Ave (the Magnificent Miles). Easy walk to the trains and to the river walk. The hotel was not the cheapest but not in the shi-shi ... | 5.0 | No Exist |
During my stay, I went to the restaurant for breakfast. The wait staff was attentive and very friendly! Sabrina made my day with her cheerful demeanor and fast service! The front staff, especially Aubrey was also friendly and cheerful as well! | 4.0 | No Exist |
First really good night sleep in weeks. No problems at all Aubry and Tiara were awesome. Great ambassadors for the hotel. We will be back the valet parking was slow. That could be improved. Food was good | 5.0 | No Exist |
This hotel looked fun so we booked it for a quick weekend trip to Chicago. The style is so cool. Modern and industrial with tons of tech. Everyone on the staff was amazing, especially Aubrey and Gabriel. Will definitely stay here again next time we are in town | 5.0 | No Exist |
Great! We enjoyed our stay at EMC2. Loved the decor and the gym was clean. Staff was friendly and the room was comfortable and well appointed. My child enjoyed all of the quirks of the property. Trip advisor is making me write more to accept my review! Wow I’m done! | 4.0 | No Exist |
Everything was great! Service was incredible and especially had a good experience with Aubrey, Tiara, and Gabriel. Highly recommend the hotel. Great location and very walkable to any of the major Chicago hotspots. | 5.0 | No Exist |
We stayed at EMC2 with our dog last month while on a cross-country road trip and couldn't have had a better experience from start to finish. The hotel is right in the heart of it all, yet on a side street so a bit removed from all the hustle-and-bustle. Rooms were clean, quiet, modern and quite spacious for a city ho... | 5.0 | No Exist |
A terrific boutique hotel in Streeterville neighborhood. Very welcoming front desk staff. My room was clean and comfortable. Aubrey, my bellman/front door was very friendly and pleasant to visit with as we waited for my ride. He’s a native af Guyana and has been a Chicgoan for many years. | 5.0 | No Exist |
My interactions with every single person at the front desk and at The Albert restaurant was very pleasant. The people managing the front desk always spoke when I entered the lobby and whenever I left. And they were always smiling! They were even responsive via the chat feature in the Bonvoy app. The location of the hot... | 4.0 | No Exist |
Gorgeous and unique hotel right in the city center… lots nearby to walk to. Aubrey was great helping us leave and make it to the airport during the marathon And avoiding traffic. The rooms were very special and beds super comfy! Luis and Tiara were great too | 5.0 | No Exist |
Great location, fresh hotel, wonderful team. This is a wonderful spot if you don’t want the typical massive hotel and still want your Marriott points. The room was spotless. Everything with my stay was seamless. The staff is very friendly and helpful. In particular, Aubrey, Luis, and Tiara made me feel right at home. I... | 5.0 | No Exist |
Loved Cesar at the front desk and Aubrey was very attentive to getting our car. The hotel was very nice and the rooms were upgraded. Had a problem with the TV and they came up immediately and fixed it | 5.0 | No Exist |
Fantastic hotel with great accommodations for conducting business meetings. Thank you Aubrey, Tiara and Luis for making our visit a 5 Star experience. I am looking forward to staying with you again soon. | 5.0 | No Exist |
All around wonderful experience - the beds were so comfortable, the rooms were quiet and clean. Hotel location is amazing and walking distance to some of Chicago’s great restaurants, shops and the trail on lake shore drive! Aubrey took great care of us and we can’t wait to come back. | 5.0 | No Exist |
Amazing! Overall the design and functionality of this place have change how I see hotel experiences, right down to the elevators. Aubrey the bellman was spectacular and super helpful! Caesar at the front desk made sure we had everything we needed. And the Albert (the hotel restaurant) was exceptional for both dinner an... | 5.0 | No Exist |
Aubrey, Tiara, and Luis were amazing and extremely helpful. They made my stay extra special and i greatly appreciate their service. I will definitely return in the future! The rooms are unique and beautiful! And robots are a special touch! | 5.0 | No Exist |
We had a wonderful time and loved the hotel. Pros: - Ambiance “where art meets science” - the rooms are stunning. Loved the shower and the giant curtain that wraps around it for privacy. - comfy bed. Firm. But comfy. - the robots Leo and Cleo. They bring you what you need. ❤️ complimentary water was fun to ask... | 4.0 | No Exist |
Horrible Customer Service Only way to pay is being there and using Card No Apple pay or Online Pay. So if you ever forget your card or reserve it online. Your not gona be able to stay at this Hotel. Not recommending it to anyone. Especially for $550/per night Definitely not worth it. | 1.0 | Dear garrysK4412MF: Thank you for your feedback. We understand that travelers often rely on various payment methods for their convenience, and we regret that we are not able to accommodate your preference for Apple Pay during your visit. Please accept our apologies for any frustration this may have caused. Marriott us... |
This is a beautiful hotel with the friendliest staff I have ever met. We won this trip on Let’s make a deal! Couldn’t have chosen a better hotel. The location is the best! Love Aubrey Kate and Gariel. | 5.0 | No Exist |
Such a beautiful property! If you like art & design, this is the location for you. Staff was excellent, food was good and centrally located. Nightly rate was very reasonable for a Marriott property and very good for walkability. Loved speaking with Aubrey. Luis & Tiana were helpful | 5.0 | No Exist |
This hotel is awesome. Not only is the decor fun and thought provoking, it’s device is wonderful also..In the bar our waiter, Stephen was fun , informative, and a great server. In the lobby we met Aubrey who was very friendly and when he found out it was my birthday gave me lovely hotel sweets. This man was so nice. T... | 5.0 | No Exist |
Aubrey is top notch. He went out of his way to make our stay over the top the best! Stephen at the Albert, is the best waiter I have ever had. The best experience ever! I highly recommend EMC2! Best customer service! | 5.0 | No Exist |
We stayed at EMC2 for two nights to enjoy Chicago and connect with old friend. The staff was extremely helpful, generous, and available at all times. We enjoyed cocktails in the lounge, and dinner recommendations. The beds were extremely comfortable, and having extra towels and other items delivered to the room was ve... | 5.0 | No Exist |
Amazing service from the staff with Aubrey and Tiara. Everyone was great. Comfy beds and good food. Fun little robots bringing us towels and waters and everything we could ask for. Awesome time over all. | 5.0 | No Exist |
Fantastic boutique hotel in the middle of it all! Clean with modern amenities. Great service. Location is steps from Michigan Ave and close to the Navy Pier. Staff was very friendly and accommodating. Oh, and check out their Robot Assistants. | 5.0 | No Exist |
Perfect location within walking distance from everything. The staff was great, rooms were clean and comfortable. They have robots and awesome techie elevators that are programmed so you’re not waiting forever. Great hotel, I would stay again and recommend to others! | 5.0 | No Exist |
Great weekend away in the city! We had great cocktails at The Albert, upgraded to a room with a better view of the city and had excellent service! Caesar at the front desk was great, he even recognized my husband and I while we were out exploring the city! Aubrey at the valet was friendly and made us feel very welcome.... | 5.0 | No Exist |
Was in Chicago for the packers vs. bears game. The customer service, food, rooms, and room service at Hotel EMC2 were all TOP TIER. The beds were comfortable and the shower/bathroom was beautiful. The only con I can think of at the moment is that we didn't stay here longer. We highly recommend this hotel! Aubrey, Tiara... | 5.0 | No Exist |
The robot was cool. House keeping kept the towel coming. Bed seemed to be clean. The shower was perfect. The room was very romantic like and she loved the room as well as I did. Last but not least the breakfast was great I recommend you get up early.. | 5.0 | No Exist |
We really enjoyed our stay, the room was quiet with unique modern decorations and the shower soaps smell so good! The walk in shower is so cool. The staff was what really made our visit, especially Aubrey! Tiara and Luis at reception also gave us exceptional service. We're from Chicago so we don't usually use hotels ... | 5.0 | No Exist |
When my wife and I first arrived we were greeted by Aubrey who was super friendly and helpful. Then Gabriel and Tiara at the front desk were very professional and accommodating. The hotel itself was beautiful and a short walk to Michigan Ave and all the action. | 5.0 | No Exist |
Aubrey, Tiara, Aja, and Gabriel were absolutely wonderful and this hotel was absolutely beautiful, could not recommend it more ! Great food, great view, wonderful servers, my husband and I are not drinkers and they even sent us a bottle of sparkling water to the room to celebrate our wedding instead of wine. Consider E... | 5.0 | No Exist |
Aubrey, Tiara, and Taylor provided excellent service and exhibited the type of professionalism that you hope for with your staff. I will visit again because of the cheerful sprit of these individuals. The manager should be recognized as well as they must reflect good leadership. | 5.0 | No Exist |
The best Marriott Autograph Hotel that I have ever stayed in. As a perennial Titanium or Ambassador level member of Bonvoy, I stay at several Marriot properties each year. This one was superb on every level! Swanky vibes all around, very modern, amazing food, rooms, and staff, especially Aubrey, Gabriel, and Tiara! Tha... | 5.0 | No Exist |
One of the cutest hotels we've been to. Love the decor, the theme and the service. The robot service was icing on the cake. Front desk staff was polite and great. Housekeeping was efficient. Our bellman Aubrey always looked after us and ensured we had water. We were valued guests Highly recommend this hotel | 5.0 | No Exist |
Audrey was wonderful, he helped me have a perfect stay in Chicago, and was a delight to chat with while I waited for my car. I am so excited to come back and visit this friendly city and find a spot to drink an ice cold Grolsch. | 5.0 | No Exist |
Hands down THE best hotel experience I have ever had. The attention to detail in everything that they do from their customer service, to the décor- is exceptional. Aubrey is truly a one of a kind human and made sure to make you feel welcome IMMEDIATELY. The world would be a better place with more people like this! Tiar... | 5.0 | No Exist |
Excellent Service & Food - When traveling as much as I do, you learn to recognize excellent service. I arrived late and weary from travel, Aja, the front desk person was absolutely wonderful. She welcomed me with an unusual level of enthusiasm, genuine care and welcoming hospitality. The hotel restaurant - The ... | 5.0 | No Exist |
Aubrey and Tiara were lovely and made our stay extra wonderful! The hotel was clean and well appointed, the restaurant on site was bc very good, great bloody Mary’s and cocktails. Right down the street from Garrett’s. Definitely will stay here again! | 5.0 | No Exist |
I stay in hotels about 240 nights per year and this might be the coolest hotel I’ve ever stayed in. Aside from the fact the decor is mega modern/futuristic, moody, and sexy—this hotel offers top notch service. Checkin was easy. As a Bonvoy ambassador, my room was upgraded to a beautiful city view. I had a welcome l... | 5.0 | No Exist |
Aubrey's exceptional hospitality truly exceeded my expectations. His dedication to ensuring a top-tier experience was evident in every detail. Lagina and Gabriel went above and beyond to ensure my complete satisfaction, promptly addressing any concerns that arose. Thanks to their efforts, my birthday stay was nothing s... | 5.0 | No Exist |
This hotel is so unique and charming! The art, science, and decor of the hotel was impressive and the hospitality was unmatched from any other hotels we’ve stayed at. Aubrey, Gabriel, and Nagina were always welcoming us when we came back from out adventures. The location made it easy to walk around downtown, the lakesh... | 5.0 | No Exist |
The hotel is absolutely gorgeous and looked just like the photos! I loved the unique features such as the artwork and the Brass details throughout the room. The hotel restaurant is also great and they’re known for their old fashioned cocktails wish were amazing! Aubrey, Gabriel, and Magina was extremely helpful during ... | 5.0 | No Exist |
Aubrey, Gabriel, and Nagina took great care of me. The hotel is futuristic. The rooms are beautiful and the location is very convenient. Would definitely recommend a stay here. Great hotel and wonderful stay. | 5.0 | No Exist |
The hotel is very well located (nearby Navy Pier, Magnificient Mile, Riverwalk...) and level of comfort is exactely what you can expect to relax (bed, pillow, large room). The vanity space is a little bit small but acceptable. However level of services is absolutely not what you expect from a Boutique Hotel. For instan... | 3.0 | No Exist |
Aubrey was awesome. The best. Don’t let any robots replace him ever!can’t believe how great outs service was last night. I’d highly recommend staying here and using Aubrey for future sbercoce relative to your stay | 5.0 | No Exist |
Great service at front desk, restaurant and overall general staff, cozy hotel with nice finishes in the room. Vanity area in bathroom was a little small but shower was awesome, private commode area with door. I loved the curtain across the bathroom as well. Room service was more like to-go style - not on the cart bu... | 5.0 | No Exist |
Hotel EMC2, Autograph Collection is a quality place to stay in the middle of everything. I really like the location and everything that they have available here. The staff here is very friendly and accommodating to make sure that you have everything that you need. | 5.0 | No Exist |
Great location and modern building, professional and efficient front desk staff.. lots of restaurants and attractions nearby.. we had an awesome “bellboy” names Aubrey. He went above and beyond the call of duty bringing our luggage to rooms and from rooms to our vehicle. Valet service needs improvement . | 4.0 | No Exist |
Pillows and beds are super comfy. Very clean and attentive service. Cool aesthetic environment. Aubrey was awesome helping us with bags and getting our car. Super friendly and respectful. Would stay here | 5.0 | No Exist |
Our stay from the very beginning was top notch all due to Aubrey and Tiara. They did an outstanding job at greeting us and making sure our stay was fantastic. They are the reason why people come back time and time again. | 5.0 | No Exist |
Would not go to this hotel if celebrating a special event. The room is nice and the location is great. However the intangibles that usually set a boutique hotel separate from others does not exist. We arrived to celebrate a wedding anniversary. Front desk staff spoke to manager and promised a little something in our... | 3.0 | No Exist |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.