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### Human: Agent: ['Lace Montgomery', 'After working with various Campgrounds for a number of years, I am now the General Manager at the Sequoia Campground and Lodge in Three Rivers, CA. I am involved in many aspects of the industry; Marketing, Purchasing, Networking are just the surface duties. Customer Service in the Transit & Retail industries, Computer Sales - Retail & Business, City Transit & Over the Road, County Jail Booking, Dispatching, Outdoor Photography, Advanced Photo Retouching, Alteration & Restoring. Specialties: Campground Management, Marketing, Outdoor Photography, Advanced Photo Retouching, Alteration & Restoring.', 'General Manager at Sequoia Campground and Lodge', 'Sequoia Campground and Lodge', '[{"company":"Sequoia Campground and Lodge","company_id":null,"location":"Three Rivers, California","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 5 months","duration_short":"3 years 5 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Sequoia Campground and Lodge","title":"General Manager"}],"url":""},{"company":"KOA Campgrounds","company_id":null,"location":"Western US","positions":[{"description":"General Manager for a multi function location. We have a KOA Campground, an Extended Stay RV Park, a Mobile Home Park and an Airbnb House. Life is an Adventure! General Manager for a multi function location. We have a KOA Campground, an Extended Stay RV Park, a Mobile Home Park and an Airbnb House. Life is an Adventure!","duration":"Jan 2017 Sep 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Sep 2018","start_date":"Jan 2017","subtitle":"KOA Campgrounds","title":"General Manager"}],"url":""},{"company":"RVC Outdoor Destinations","company_id":null,"location":"Yosemite South / Coarsegold KOA","positions":[{"description":"Running an up and coming campground and helping it to become a Glamping Resort! Running an up and coming campground and helping it to become a Glamping Resort!","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"RVC Outdoor Destinations","title":"General Manager"}],"url":""},{"company":"Kampgrounds of America, Inc.","company_id":"kampgrounds-of-america-inc.","location":"Trinity Lake KOA","positions":[{"description":"I am responsible for the training and mentoring of the front office personel, as well as the coach of the Summershine Activity staff. I am responsible for the training and mentoring of the front office personel, as well as the coach of the Summershine Activity staff.","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"Kampgrounds of America, Inc.","title":"Office trainer"}],"url":"https://www.linkedin.com/company/kampgrounds-of-america-inc."},{"company":"Acton / Los Angeles North KOA Campground","company_id":null,"location":"7601 Soledad Canyon Rd, Acton Ca","positions":[{"description":"Advisor on campground improvements. Advisor on campground improvements.","duration":"Jan 2015 Jul 2015 7 months","duration_short":"7 months","end_date":"Jul 2015","start_date":"Jan 2015","subtitle":"Acton / Los Angeles North KOA Campground","title":"Advisor"}],"url":""},{"company":"Kampgrounds of America, Inc.","company_id":"kampgrounds-of-america-inc.","location":null,"positions":[{"description":"Managing the planning and coordination of groups and events activities and services to promote the smooth execution of conventions, events and functions requiring meeting or rally services. Communicates group needs across operational departments to ensure that client specifications are met.","duration":"Dec 2013 Dec 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2014","start_date":"Dec 2013","subtitle":"Kampgrounds of America, Inc.","title":"Group Service Manager"},{"description":"Coordinating Rallies and Events such as Wedding, Concerts, Family Reunions, etc. for the Tucson Lazydays KOA Resort. Also, when large groups from Churches or Schools (or any groups!) want to get away for a weekend, I am the person who makes it happen!","duration":"Jun 2010 Dec 2013 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2013","start_date":"Jun 2010","subtitle":"Kampgrounds of America, Inc.","title":"Event/Group Coordinator"}],"url":"https://www.linkedin.com/company/kampgrounds-of-america-inc."},{"company":"Central Coast Treasures","company_id":null,"location":"","positions":[{"description":"Photo alteration, retouching and restoring. Photo alteration, retouching and restoring.","duration":"Jun 1996 Dec 2014 18 years 7 months","duration_short":"18 years 7 months","end_date":"Dec 2014","start_date":"Jun 1996","subtitle":"Central Coast Treasures","title":"Owner"}],"url":""},{"company":"CompUSA","company_id":null,"location":"","positions":[{"description":"Facilitated IT Solutions for local businesses Facilitated IT Solutions for local businesses","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"CompUSA","title":"Business Sale"}],"url":""},{"company":"Golden Empire Transit District","company_id":null,"location":"","positions":[{"description":"Responsible for 200 drivers on the City Bus Line. Scheduling, Training, Evaluations, Discipline, Dispatching, Safety Meetings, Accident Investigations, and much more! Responsible for 200 drivers on the City Bus Line. Scheduling, Training, Evaluations, Discipline, Dispatching, Safety Meetings, Accident Investigations, and much more!","duration":"May 1989 Dec 2003 14 years 8 months","duration_short":"14 years 8 months","end_date":"Dec 2003","start_date":"May 1989","subtitle":"Golden Empire Transit District","title":"Transportation Supervisor"}],"url":""}]', '["David Strait “I\'ve worked with Lace for a short while, but have been impressed with her knowledge of customer service and Social Media communications. Her skill set exceeds the business management requirements, with great customer communications skills--and a good eye for photos!”","Michelle Cunningham “I have known Lace Montgomery for a long time. She was first and much respected boss who eventually became my colleague, and dear friend. I have always admired her compassion and dedication in everything she does. I highly recommend her.”"]'] User: ['Haley Hill', 'As a San Diego based photographer, I specialize in architecture and interior design. I capture commercial and residential spaces for companies like Ware Malcomb, Kilroy Realty, SmithGroup and Cushman & Wakefield all across Southern California. Previously, I worked for a hospitality management firm as the in-house photographer, responsible for capturing all of the digital content for several boutique hotels, ocean-front restaurants and an amusement park. I have years of experience in food & beverage photography, interior photography and event photography.', "San Diego's Premiere Architecture and Interior Photographer", 'Haley Hill Photography', '[{"company":"Haley Hill Photography","company_id":null,"location":"Greater San Diego Area","positions":[{"description":"I am Haley Hill, a San Diego based photographer specializing in architecture and interior design. I am Haley Hill, a San Diego based photographer specializing in architecture and interior design.","duration":"Oct 2016 - Present 5 years 10 months","duration_short":"5 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Haley Hill Photography","title":"Owner"}],"url":""},{"company":"Eat.Drink.Sleep (EDS) Hospitality Group","company_id":"eat-drink-sleep-eds-hospitality-group","location":"","positions":[{"description":"","duration":"Jul 2015 Nov 2018 3 years 5 months","duration_short":"3 years 5 months","end_date":"Nov 2018","start_date":"Jul 2015","subtitle":"Eat.Drink.Sleep (EDS) Hospitality Group","title":"Multimedia Specialist"}],"url":"https://www.linkedin.com/company/eat-drink-sleep-eds-hospitality-group"},{"company":"Heartwork Hill","company_id":"heartwork-hill","location":"San Diego","positions":[{"description":"","duration":"Sep 2016 Oct 2018 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2018","start_date":"Sep 2016","subtitle":"Heartwork Hill","title":"Co-Owner"}],"url":"https://www.linkedin.com/company/heartwork-hill"},{"company":"Belmont Park Entertainment","company_id":"wave-house-at-belmont-park","location":"Mission Beach, San Diego","positions":[{"description":"","duration":"May 2012 Jul 2015 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jul 2015","start_date":"May 2012","subtitle":"Belmont Park Entertainment","title":"Multimedia Specialist"}],"url":"https://www.linkedin.com/company/wave-house-at-belmont-park"}]', '["Linda Skemp “Haley was wonderful to work with. The whole process was smooth and professional - from our initial conversation to the receiving the final photos. Haley understood the direction I wanted to go and listened to my specific needs. Not only does she have a talented eye for capturing spaces, she is great to collaborate with. As a creative myself, I really appreciated that! I look forward to working with her again on future projects!”","Dirk Elijah Edwards “Haley was incredible to work with coordinating an out-of-state photo shoot. She was easy to communicate with and exceeded our expectations both in the quality of the photos and the number of shots we received.”"]']### Assistant: The agent's job is to manage and market a campground, while the user is reaching out to the agent because they need a professional photographer to capture the scenic beauty of the Sequoia Campground and Lodge for promotional purposes.
### Human: Agent: ['Nicole Toledo', 'Product Development/ marketing professional', 'Director of Product Planning & Development at GHP Group, Inc.', 'GHP Group, Inc.', '[{"company":"GHP Group, Inc.","company_id":"ghp-group-inc.","industry":"Consumer Goods","location":"","positions":[{"description":"","duration":"Jan 2013 - Present 9 years 1 month","duration_short":"9 years 1 month","end_date":"Present","start_date":"Jan 2013","subtitle":"GHP Group, Inc.","title":"Director of Product Planning & Development"}],"url":"https://www.linkedin.com/company/ghp-group-inc."}]', '["John Harrington “I recently had the opportunity to work with Nicole on an innovative concept that was new to the Jarden business. This project required quarterly Sr. Management updates in which Nicole was an intricate part of the presentation team. Nicole also led the consumer research, competitive assessment, and worked closely with the engineering team to make sure the consumer requirements were not only clearly identified in the product but so that they were designed for easy use. Nicole\'s Leadership and drive will be a great asset to her new employer.”","Suzanne MacDonald “I have had the pleasure of working closely with Nicole for the past year at Jarden Consumer Solutions. She has great passion for her work, and I have always admired her drive and ability to think outside the box. She is dedicated to delivering the best solutions for her product categories\' needs. Nicole can always be counted on to tackle challenges head-on, consistently meet deadlines, and she was always willing to help out others when necessary. I considered her a leader amongst our team. I will greatly miss working with Nicole, but I know that she will be a phenomenal asset to any marketing team or organization.”"]'] User: ['Candice Hardt', 'Highly motivated and experienced Program Manager with a demonstrated proficiency of Strategic Sourcing, Contracts and Supply Chain Management.', 'Commodity Manager at Korry Electronics', 'Korry Electronics Co.', '[{"company":"Korry Electronics Co.","company_id":"korry-electronics","industry":"Aviation and Aerospace Component Manufacturing","location":"","positions":[{"description":"","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Korry Electronics Co.","title":"Commodity Manager"}],"url":"https://www.linkedin.com/company/korry-electronics"},{"company":"Dell Technologies","company_id":"delltechnologies","location":"Greater Seattle Area","positions":[{"description":"Key liaison supporting planning and execution management of operational and engineering strategy to support cloud services customer.","duration":"Feb 2017 Mar 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Mar 2019","start_date":"Feb 2017","subtitle":"Dell Technologies","title":"Program Manager - Cloud Computing | Data Center Solutions"}],"url":"https://www.linkedin.com/company/delltechnologies"},{"company":"Glenair","company_id":"glenair","location":"Glendale, CA","positions":[{"description":"Management of day to day activities to support major aerospace customer. Developed evaluation framework to assess strengths and gaps of program health to facilitate improved communication and continuous delivery of products and services.","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"Glenair","title":"Program Manager"}],"url":"https://www.linkedin.com/company/glenair"},{"company":"Shape Technologies Group","company_id":"shape-technologies-group","location":"","positions":[{"description":"Developed, aligned and deployed key commodity strategies to positively impact annual spend. Created and implemented sourcing plans to support corporate objectives providing SHAPE a competitive advantage with supplies and services. Negotiated and managed all contracts for assigned commodities.","duration":"May 2015 Sep 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2016","start_date":"May 2015","subtitle":"Shape Technologies Group","title":"Global Commodity Manager"}],"url":"https://www.linkedin.com/company/shape-technologies-group"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"Management of server procurement process from project initiation by internal customer to delivery to data center.","duration":"Jun 2012 May 2015 3 years","duration_short":"3 years","end_date":"May 2015","start_date":"Jun 2012","subtitle":"Microsoft","title":"Hardware Supply Planner, Microsoft Cloud Infrastructure & Operations"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Carlisle Interconnect Technologies","company_id":"carlisle-interconnect-technologies","location":"","positions":[{"description":"Scope included purchase order placement, material usage analysis and planning, supplier performance management, contract and pricing reviews.","duration":"Aug 2004 Jul 2012 8 years","duration_short":"8 years","end_date":"Jul 2012","start_date":"Aug 2004","subtitle":"Carlisle Interconnect Technologies","title":"Sr. Buyer"}],"url":"https://www.linkedin.com/company/carlisle-interconnect-technologies"}]', '["“Candice is an excellent supply-chain professional having particularly sharp project management chops. She is able to successfully navigate complicated and nuanced supply chain relationships and dynamics with command and poise. Candice is an advocate for delivery of customer and organizational value; and I would wish for her to be a member of any group that I am on to shore-up a performing team.”","“I have had the privilege of working with Candice on two supply chain enablement projects, over the last 1/2 years. From the get go, Candice was eager to learn and understand how we did things, while also objectively looking at how we can improve. She has brought a different dynamic to the team and all that have worked with her, hold her in very high regard. Her ability to effortlessly build relationships and ask \'why\', or question for further clarity, is a key skill for success. Along with her ability to think outside the box and question the norms. Candice was paramount in ensuring communication was timely, consistent and clear, across multiple parties (both internal and external). What I was most impressed with, was how quickly Candice found her feet and began to influence and build relationships. Being between multiple business units is never easy, notably once a project has started! On a personal note, I feel that Candice has made me more effective in my role as I have questioned what I am good at and what I can improve on. I\'m sure I am not the first nor will I be the last to say this, having worked with Candice ”"]']### Assistant: The agent's job is to lead product planning and development at GHP Group, Inc. Today, the user is reaching out to the agent because they need assistance in strategic sourcing and supply chain management for their commodity management role at Korry Electronics Co.
### Human: Agent: ['Tim Sarno', 'Experienced Market Research professional in the Healthcare, Life Sciences and CPG industries. Specific expertise in New Product Innovation, particularly in the areas of Rx launch and Direct-To-Consumer Advertising.', 'Associate Principal at ZS', 'ZS', '[{"company":"ZS","company_id":"zs-associates","industry":"Business Consulting and Services","location":null,"positions":[{"description":"","duration":"Sep 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"Sep 2020","subtitle":"ZS","title":"Associate Principal"},{"description":"BASES Rx capabilities have been acquired by ZS Associates. I am excited to continue offering these services to the Pharma industry with the added expertise and presence ZS brings to the field.","duration":"Jan 2018 Sep 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2020","start_date":"Jan 2018","subtitle":"ZS","title":"Manager - Strategy and Insights."}],"url":"https://www.linkedin.com/company/zs-associates"},{"company":"Nielsen","company_id":"nielsen","location":null,"positions":[{"description":"Oversee project execution and delivery of all BASES Pharma studies across all clients. Ensure quality consulting and accuracy of forecasts. Senior Review project work.","duration":"Mar 2014 Dec 2017 3 years 10 months","duration_short":"3 years 10 months","end_date":"Dec 2017","start_date":"Mar 2014","subtitle":"Nielsen","title":"Vice President - Acct Services (Delivery) Team Lead, Pharmaceutical Practice - BASES"},{"description":"Managed several top pharma client accounts ($3-5M in annual revenue) & oversaw team of analysts.","duration":"Jun 2009 Feb 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Feb 2014","start_date":"Jun 2009","subtitle":"The Nielsen Company","title":"Director, Pharmaceutical Practice - BASES"},{"description":"Managed several well-known OTC healthcare manufacturer accounts, including both project and relationship oversight.","duration":"Jan 2006 May 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"May 2009","start_date":"Jan 2006","subtitle":"The Nielsen Company","title":"Manager Through Director, Consumer Packaged Goods (Focus on OTC) BASES"},{"description":"Executed data analysis & forecasts. Combined primary research with knowledge of marketing support to provide revenue forecasts and overall launch consulting.","duration":"Apr 2002 Jan 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2006","start_date":"Apr 2002","subtitle":"Nielsen","title":"Research Analyst through Associate Manager"}],"url":"https://www.linkedin.com/company/nielsen"}]', '["Arlene Carl “Over the past 8+ years I\'ve worked with Tim on various BASES projects. He is an extremely knowledgeable and insightful researcher, dedicated to the highest quality deliverable. In addition to being bright, personable, and accommodating, Tim always goes the extra mile in order to provide the highest level of customer service. Most of all, I value the strategic perspective that Tim brings to every engagement. It is a pleasure working together with Tim, both professionally and personally!”","Julie MacLeod “I worked with Tim on several BASES studies and he was very helpful in shepherding us through all the intricacies involved in these complicated projects. He has great quantitative skills, and was a pleasure to work with.”"]'] User: ['Ade Olaloko', 'Results driven professional with the innate ability to develop and maintain strong interpersonal relations.', 'Associate Director, National Oncology Strategic Accounts at Sanofi', 'Sanofi', '[{"company":"Sanofi","company_id":"sanofi","industry":"Pharmaceutical Manufacturing","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Sanofi","title":"Associate Director, National Oncology Strategic Accounts"},{"description":"","duration":"Feb 2017 Jan 2021 4 years","duration_short":"4 years","end_date":"Jan 2021","start_date":"Feb 2017","subtitle":"Sanofi Genzyme","title":"Field Reimbursement Manager"},{"description":"","duration":"Oct 2015 Feb 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2017","start_date":"Oct 2015","subtitle":"Sanofi Genzyme","title":"Senior Oncology Account Specialist"}],"url":"https://www.linkedin.com/company/sanofi"},{"company":"McKesson","company_id":"mckesson","location":null,"positions":[{"description":"Help deliver a comprehensive set of oncology services including distribution, GPO services, revenue cycle and payer solutions, clinical tools, and business resources. Manage distribution relationship with key strategic accounts in TX, NM, KS, and OK.","duration":"Apr 2014 Oct 2015 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2015","start_date":"Apr 2014","subtitle":"McKesson","title":"Account Executive - Onmark"},{"description":"Manage and plan the delivery of multiple simultaneous awareness and education programs with a primary focus on live speaker programs, webcast series and physician advisory boards.","duration":"Aug 2009 Apr 2014 4 years 9 months","duration_short":"4 years 9 months","end_date":"Apr 2014","start_date":"Aug 2009","subtitle":"McKesson Specialty Care Solutions|US Oncology","title":"Program Manager, Market Focus"}],"url":"https://www.linkedin.com/company/mckesson"},{"company":"US Oncology","company_id":"us-oncology","location":"","positions":[{"description":"Initiated and executed outbound telephone calls to targeted accounts within the US Oncology network, and 4 strategic states to increase utilization of Oncology RX Care Advantage specialty pharmacy.Generated leads for Chemotherapy Distribution Services Development Directors in each of their respective territories.Initiated and set up leads for Chemotherapy Distribution servicesAssisted in leading development accounts through the sales cycle from Initial Presentation to Win. Initiated and executed outbound telephone calls to targeted accounts within the US Oncology network, and 4 strategic states to increase utilization of Oncology RX Care Advantage specialty pharmacy.Generated leads for Chemotherapy Distribution Services Development Directors in each of their respective territories.Initiated and set up leads for Chemotherapy Distribution servicesAssisted in leading development accounts through the sales cycle from Initial Presentation to Win.","duration":"Feb 2008 Aug 2009 1 year 7 months","duration_short":"1 year 7 months","end_date":"Aug 2009","start_date":"Feb 2008","subtitle":"US Oncology","title":"Inside Business Development Physician Services"}],"url":"https://www.linkedin.com/company/us-oncology"},{"company":"Platinum Select Staffing","company_id":"platinum-select-healthcare-staffing","location":"","positions":[{"description":"Recruit and sell to healthcare facilities the professional services available.Evaluated clinician\'s strengths compared with clients\' requirements through screenings, and interviewing.Negotiated wage rates, and terms and conditions of employment with clinicians and providers.Completed necessary pre-employment processes including reference checks and background/drug checks. Recruit and sell to healthcare facilities the professional services available.Evaluated clinician\'s strengths compared with clients\' requirements through screenings, and interviewing.Negotiated wage rates, and terms and conditions of employment with clinicians and providers.Completed necessary pre-employment processes including reference checks and background/drug checks.","duration":"Jan 2007 Feb 2008 1 year 2 months","duration_short":"1 year 2 months","end_date":"Feb 2008","start_date":"Jan 2007","subtitle":"Platinum Select Staffing","title":"Healthcare Staffing Specialist"}],"url":"https://www.linkedin.com/company/platinum-select-healthcare-staffing"}]', '["Dianne Richardson “Ade is one of those rare individuals who possess incredible communication skiils, an exceptional work ethic and unmatched respect for those with whom he works. Ade quietly wins awards for his consistent achievement. He challenges others to improve and never refuses a request for help. I highly recommend him for employment. He improves the workplace by his presence and dedication to excellence.”","LinkedIn User “I recruited and hired Ade into the Program Manager position. In this role, Ade was responsible for account management and execution of contracted events. Ade managed numerous accounts and projects simultaneously with skill and ease, and was particularly adept at anticipating each customer\'s needs. He consistently exceeded expectations in every aspect and his level of professionalism and focus on customer service were unparalleled.”"]']### Assistant: The agent's job is to oversee project execution and delivery of all BASES Pharma studies, and today, the user is reaching out to the agent because they need assistance in managing and planning the delivery of multiple simultaneous awareness and education programs in the pharmaceutical industry.
### Human: Agent: ['Adam McHeffey', "I'm a natural problem solver who embraces challenges and enjoys working across a range of mediums to help boost creativity. Most recently, I've enjoyed a full-time Director of Marketing position at Artiphon. Though content is my speciality, and I am a capable marketer with a knack for all things community, email, and digital advertising. I work well with others and my natural place is at the head of a team.Read MailChimp's blog post about my work with Artiphon here: https://mailchimp.com/resources/issue-65-featuring-artiphon/", 'Director of Marketing at Artiphon', 'Artiphon', '[{"company":"Artiphon","company_id":"artiphon","industry":"Consumer Electronics","location":"","positions":[{"description":"As Director of Marketing as a fast-paced startups, I wear a lot of hats. Though content is my speciality, and I am a capable advertiser with a knack for all things digital, creative, and marketing. I work well with others and my natural place is at the head of a team. As Director of Marketing as a fast-paced startups, I wear a lot of hats. Though content is my speciality, and I am a capable advertiser with a knack for all things digital, creative, and marketing. I work well with others and my natural place is at the head of a team.","duration":"Jan 2015 - Present 6 years 8 months","duration_short":"6 years 8 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Artiphon","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/artiphon"},{"company":"Adam McHeffey Art","company_id":null,"location":"Nashville, TN","positions":[{"description":"In my free time I also write and illustrate childrens\' books: https://www.hermanagencyinc.com/adam-mcheffey In my free time I also write and illustrate childrens\' books: https://www.hermanagencyinc.com/adam-mcheffey","duration":"Apr 2010 2017 7 years","duration_short":"7 years","end_date":"2017","start_date":"Apr 2010","subtitle":"Adam McHeffey Art","title":"Author and Illustrator"}],"url":""},{"company":"Swear and Shake","company_id":null,"location":"New York, NY; Nashville, TN","positions":[{"description":"I played in a band for years and that\'s how I ended up in Nashville. Ask me about it sometime!www.swearandshake.com I played in a band for years and that\'s how I ended up in Nashville. Ask me about it sometime!www.swearandshake.com","duration":"Apr 2010 Nov 2016 6 years 8 months","duration_short":"6 years 8 months","end_date":"Nov 2016","start_date":"Apr 2010","subtitle":"Swear and Shake","title":"Songwriter"}],"url":""}]', '["Josiah Clagett “Adam is a rising star in the marketing world. He is one of the few unique marketers who can tactically lead a marketing team AND flex his creative muscles without blinking an eye. He\'s passionate about the end consumer, driven to crush marketing goals, and a fellow data nerd. He\'s also a brilliant artist. He is humble, hungry, and smart, and has an ownership mentality. It has been an honor having him as my client and I\'ve had a blast solving complex problems with him. ”","Christine Siller “I worked with Mr. McHeffey from 2010 through 2014 when he was a Marketing Specialist at my organization. His discerning eye, attention to trends, and creative strategy changed how we branded ourselves and led to a substantial increase in customer engagement. Presently, Mr. McHeffey provides consulting to our organization on several media projects (social networking accounts, website, e-newsletters) and general customer engagement strategies. He is our go-to-guy for design since his style and artistic talent always yields a product that is unique while still telling our organization\'s story in a captivating manner. He\'s the MVP when it comes to creative marketing. ”"]'] User: ['Lauren Hernandez', 'Experienced recruiter, salesperson, and customer service expert who believes in the value of building authentic connections.', 'Director of Regional Recruitment at Providence Group, SC', 'Providence Group', '[{"company":"Providence Group","company_id":null,"location":"South Carolina, United States","positions":[{"description":"","duration":"Apr 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Providence Group","title":"Director of Regional Recruitment"}],"url":""},{"company":"FirstService Residential","company_id":"firstservice-residential","location":"Minneapolis, Minnesota, United States","positions":[{"description":"","duration":"Jun 2020 Apr 2021 11 months","duration_short":"11 months","end_date":"Apr 2021","start_date":"Jun 2020","subtitle":"FirstService Residential","title":"Corporate & On-Site Recruiter"}],"url":"https://www.linkedin.com/company/firstservice-residential"},{"company":"The Waters Senior Living","company_id":"the-waters-senior-living-llc","location":"Mn, Wi, Pa","positions":[{"description":"","duration":"Nov 2019 Jul 2020 9 months","duration_short":"9 months","end_date":"Jul 2020","start_date":"Nov 2019","subtitle":"The Waters Senior Living","title":"Talent Acquisition & Retention Manager"}],"url":"https://www.linkedin.com/company/the-waters-senior-living-llc"},{"company":"Self-employed","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Aug 2019 Nov 2019 4 months","duration_short":"4 months","end_date":"Nov 2019","start_date":"Aug 2019","subtitle":"Self-employed","title":"Territory Recruiter, Contract"}],"url":""},{"company":"Aflac","company_id":"aflac","location":null,"positions":[{"description":"","duration":"Oct 2018 Jul 2019 10 months","duration_short":"10 months","end_date":"Jul 2019","start_date":"Oct 2018","subtitle":"Aflac","title":"Regional Recruiter"},{"description":"","duration":"Mar 2015 Jul 2019 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2019","start_date":"Mar 2015","subtitle":"Aflac","title":"Associate & District Recruiter"}],"url":"https://www.linkedin.com/company/aflac"},{"company":"Schumacher Homes","company_id":null,"location":"","positions":[{"description":"Established budgets and aided customers in achieving a quality design for their homes within the budget established. Redesigned floor plans to meet the needs of customers. Established budgets and aided customers in achieving a quality design for their homes within the budget established. Redesigned floor plans to meet the needs of customers.","duration":"Oct 2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"Oct 2014","subtitle":"Schumacher Homes","title":"New Home Coordinator"}],"url":""},{"company":"Northwest Airlines","company_id":"northwest-airlines","location":"","positions":[{"description":"","duration":"Oct 2007 May 2011 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2011","start_date":"Oct 2007","subtitle":"Northwest Airlines","title":"Flight Attendant"}],"url":"https://www.linkedin.com/company/northwest-airlines"},{"company":"A Closet Case","company_id":null,"location":"","positions":[{"description":"A Closet Case is a locally owned custom closet company with a beautiful showroom on Daniel Island. We invite you to take advantage of a free closet and storage consultation in your home or in our showroom. We can work with nearly any budget and aim to find the very best and most adjustable solution for your ever evolving needs. A Closet Case is a locally owned custom closet company with a beautiful showroom on Daniel Island. We invite you to take advantage of a free closet and storage consultation in your home or in our showroom. We can work with nearly any budget and aim to find the very best and most adjustable solution for your ever evolving needs.","duration":"Jan 2005 Jan 2010 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jan 2010","start_date":"Jan 2005","subtitle":"A Closet Case","title":"Sales & Design"}],"url":""}]', '["Dakotah Martyn “Lauren is an absolutely fantastic recruiter. She goes above and beyond when thinking about what job you would be best suited for, and advocates for you at every step of the way. I would absolutely recommend her passion and skills to any organization seeking real talent.”","Eric Hennig “Lauren was an absolute pleasure to work with throughout my recruiting experience with FirstService Residential. During my recruitment she was communicative, genuine, and supportive which was reassuring to me that I was making the right decision! ”"]']### Assistant: The agent's job is to recruit top talent for a regional company, and today, the agent is reaching out to the user because they need to schedule an interview for a potential job opportunity.
### Human: Agent: ['Andrew Q. Tran', "I design products for innovative organizations reimagining the healthcare and financial ecosystems. With the human element at the core, I foster design cultures where effective and applicable changes can emerge. I build and launch design systems, formalize design operations for scaling design teams, and manage end-to-end design. I am inspired by mission-driven founders and have helped companies get into Y-Combinator, launch MVPs, raise funding, and secure million-dollar business deals. My work has helped save lives.Currently, I'm building products and experiences at Facebook, and supporting startups through my studio, Kandeo Studios.If your mission creates social impact by driving positive health and financial outcomes (especially for underserved populations), let's talk. :)", 'Product Designer at Facebook Financial', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"Menlo Park, California, United States","positions":[{"description":"","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Facebook","title":"Product Designer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Springboard","company_id":"springboard","location":"San Francisco, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"Springboard","title":"Design Mentor"}],"url":"https://www.linkedin.com/company/springboard"},{"company":"Kandeo Studios","company_id":"kandeostudios","location":"San Francisco Bay Area","positions":[{"description":"","duration":"2005 - Present 16 years","duration_short":"16 years","end_date":"Present","start_date":"2005","subtitle":"Kandeo Studios","title":"Owner"}],"url":"https://www.linkedin.com/company/kandeostudios"},{"company":"Mindstrong","company_id":"mindstrong","location":"Mountain View, California","positions":[{"description":"","duration":"Apr 2018 Oct 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2020","start_date":"Apr 2018","subtitle":"Mindstrong","title":"Senior Product Designer"}],"url":"https://www.linkedin.com/company/mindstrong"},{"company":"BioElectron Technology Corporation","company_id":"bioelectron","location":"Mountain View","positions":[{"description":"","duration":"Feb 2017 Mar 2018 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2018","start_date":"Feb 2017","subtitle":"BioElectron Technology Corporation","title":"Senior UX/UI Designer"}],"url":"https://www.linkedin.com/company/bioelectron"},{"company":"IDEO CoLab","company_id":"ideocolab","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jan 2018 Jan 2018 1 month","duration_short":"1 month","end_date":"Jan 2018","start_date":"Jan 2018","subtitle":"IDEO CoLab","title":"Winter 2018 Fellow"}],"url":"https://www.linkedin.com/company/ideocolab"},{"company":"BioRender","company_id":"biorender","location":"","positions":[{"description":"","duration":"May 2017 Jul 2017 3 months","duration_short":"3 months","end_date":"Jul 2017","start_date":"May 2017","subtitle":"BioRender","title":"Product Designer"}],"url":"https://www.linkedin.com/company/biorender"},{"company":"Vave Health","company_id":"vave-health","location":"Redwood City","positions":[{"description":"","duration":"Dec 2015 Feb 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2017","start_date":"Dec 2015","subtitle":"Vave Health","title":"Product Designer"}],"url":"https://www.linkedin.com/company/vave-health"},{"company":"Institute for Neuroimaging and Informatics, USC","company_id":"university-of-southern-california","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Aug 2014 Jul 2015 1 year","duration_short":"1 year","end_date":"Jul 2015","start_date":"Aug 2014","subtitle":"Institute for Neuroimaging and Informatics, USC","title":"Scientific Graphic Designer"}],"url":"https://www.linkedin.com/company/university-of-southern-california"},{"company":"University of Toronto","company_id":"university-of-toronto","location":"Mississauga, ON","positions":[{"description":"","duration":"Sep 2012 Apr 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2014","start_date":"Sep 2012","subtitle":"University of Toronto","title":"Web Technology Development"}],"url":"https://www.linkedin.com/company/university-of-toronto"},{"company":"Novartis Institutes for BioMedical Research","company_id":"novartis-institutes-for-biomedical-research","location":"Emeryville, CA","positions":[{"description":"","duration":"Jan 2012 Jul 2012 7 months","duration_short":"7 months","end_date":"Jul 2012","start_date":"Jan 2012","subtitle":"Novartis Institutes for BioMedical Research","title":"Oncology - Pharmacology Research"}],"url":"https://www.linkedin.com/company/novartis-institutes-for-biomedical-research"},{"company":"Amgen","company_id":"amgen","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2011 Dec 2011 1 year","duration_short":"1 year","end_date":"Dec 2011","start_date":"Jan 2011","subtitle":"Amgen","title":"Metabolic Disorders Research"}],"url":"https://www.linkedin.com/company/amgen"},{"company":"UCLA","company_id":"ucla","location":null,"positions":[{"description":"","duration":"Jul 2008 Jun 2011 3 years","duration_short":"3 years","end_date":"Jun 2011","start_date":"Jul 2008","subtitle":"UCLA","title":"Pharmacology Research"},{"description":"","duration":"May 2004 Jun 2008 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jun 2008","start_date":"May 2004","subtitle":"UCLA","title":"Immunology Research"}],"url":"https://www.linkedin.com/company/ucla"}]', '["“Andrew is an integral member of the design team as well as Mindstrong at large. He is very strong working cross-functionally, but is also a great mentor for our design team; having been here the longest, he\'s a reliable voice of reason and practicality as we\'ve been redesigning. He also works tirelessly to organize and optimize our work flow as we\'ve grown, introducing us to new tools that also helps us serve engineering and product needs. Andrew\'s unwavering empathy with our users makes him a tireless advocate for them in the product development process. He has systematically integrated user-facing teams into the product/design process with regular UXR exercises and feedback sessions, which not only drastically improve the work of all parties involved, but also instill an overall empathetic product culture at Mindstrong that improves business decisions. ”","“Andrew is an excellent UX Designer, who has a deep understanding of product & engineering needs. His empathy for users is exceptional, and he is able to work with thoughtful attention to detail at speed. Additionally, Andrew was a cornerstone of company culture - he genuinely cares about the people he works with, is invested in their success and wellbeing, and puts those values into practice in his interactions. I hope I am lucky enough to work with him again.”"]'] User: ['Nicole D. Wigfall', 'Strategic communications, media and public relations professional in government and education with over 10 years of experience. Highly skilled writer and editor, proficient in marketing initiatives and graphics design.', 'Strategic Communications', 'City Assoc. of Supervisors & Admin.', '[{"company":"City Assoc. of Supervisors & Admin.","location":"Bloomfield, NJ","positions":[{"description":"","duration":"Mar 2017 - Present 5 years 5 months","duration_short":"5 years 5 months","end_date":"Present","start_date":"Mar 2017","subtitle":"City Assoc. of Supervisors & Admin.","title":"Administrative Coordinator"}],"url":""},{"company":"Phalanx Alliance, LLC","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Sep 2016 Nov 2017 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 2017","start_date":"Sep 2016","subtitle":"Phalanx Alliance, LLC","title":"Business Development Manager"}],"url":""},{"company":"EAST ORANGE SCHOOL DISTRICT","company_id":"eastorangeschooldistrict","location":"East Orange, NJ","positions":[{"description":"","duration":"Oct 2014 Jun 2015 9 months","duration_short":"9 months","end_date":"Jun 2015","start_date":"Oct 2014","subtitle":"EAST ORANGE SCHOOL DISTRICT","title":"Social Media & PR Consultant"}],"url":"https://www.linkedin.com/company/eastorangeschooldistrict"},{"company":"City of East Orange","company_id":"city-of-east-orange","location":"East Orange, NJ","positions":[{"description":"","duration":"Jun 2007 Aug 2014 7 years 3 months","duration_short":"7 years 3 months","end_date":"Aug 2014","start_date":"Jun 2007","subtitle":"City of East Orange","title":"Asst. Public Information Officer"}],"url":"https://www.linkedin.com/company/city-of-east-orange"},{"company":"Orange Twp Board of Education","company_id":"board-of-education","location":"Orange, NJ","positions":[{"description":"","duration":"Oct 2002 Apr 2007 4 years 7 months","duration_short":"4 years 7 months","end_date":"Apr 2007","start_date":"Oct 2002","subtitle":"Orange Twp Board of Education","title":"Confidential Secretary"}],"url":"https://www.linkedin.com/company/board-of-education"},{"company":"Express Scripts","company_id":"express-scripts","location":"East Hanover, NJ","positions":[{"description":"","duration":"Feb 1999 Jun 2001 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jun 2001","start_date":"Feb 1999","subtitle":"Express Scripts","title":"Proposal Writer"}],"url":"https://www.linkedin.com/company/express-scripts"},{"company":"Rutgers University - Newark","company_id":"rutgers-university-newark","location":"","positions":[{"description":"","duration":"Jun 1998 May 1999 1 year","duration_short":"1 year","end_date":"May 1999","start_date":"Jun 1998","subtitle":"Rutgers University - Newark","title":"Student Services Specialist"}],"url":"https://www.linkedin.com/company/rutgers-university-newark"}]', '["Jessica Rademaker “Wow! What can I say about Nicole. Besides being a consummate professional she is such a team player. As a community partner Nicole helped me navigate East Orange as if she were the Mayor herself. Anything I asked of her, if she didn\'t know, which was rare, she would do her best to find out and get back to me posthaste. Despite her busy schedule working in the public relations department of the city she always made time for her community. She\'s well versed and experienced with media relations, social media outreach and just about anything to do with building and maintaining relationships. A forever student, she looks for learning and growth opportunities to better herself, which ultimately supports her company. If you want a loyal, experienced member of your organization who\'s also a self-starter and thinker...Nicole is your woman!”","Milton B. Hobbs “Nicole is a consummate professional. She is passionate, tenacious and level headed: a combination that\'s a blessing to encounter but difficult to find. ”"]']### Assistant: The agent's job is to design products for innovative organizations reimagining the healthcare and financial ecosystems, and today the user is reaching out to the agent because they need assistance with strategic communications and marketing initiatives for their government and education organization.
### Human: Agent: ['Scott Keplinger', 'Work experience and expertise: Validation and compliance documentation and testing for facilities automation and environmental control in the pharma industry. Medical device and equipment development and testing supporting FDA submissions. Diagnostic equipment reliability testing and validation testing supporting FDA submissions. Document writing and review - V&V protocols and reports, test methods, procedures, instructions for use and technical summaries. Concept and device evaluations supporting New Business Development; new technologies, unmet medical needs and new indications. Device evaluation and competitive product comparisons for marketing and sales. Organize and execute training videos, product demonstrations and comparisons for customers, VIPs and Sales and Marketing. Product development and Quality trouble shooting and resolutions. Specific skills: Compliance documentation development and management including specifications, test protocols and report writing; Test Method & Model development, validation and transfer; Product validation design, protocol writing and execution; Document review and editing including design specifications, protocols and product instructions for use; testing and process summaries. Instrumentation/Equipment reliability testing, troubleshooting, up fit and design modification. Physical and Bio-mechanical testing; Product evaluations, comparisons and troubleshooting. Analytical and laboratory skills, understanding of GMP / GLP as well as other government and international guidelines Device conception, design and development; Surgical assistant.', 'Senior Consultant at PharmaSys, Inc.', 'PharmaSys, Inc.', '[{"company":"PharmaSys, Inc.","company_id":"pharmasys-inc.","industry":"Pharmaceutical Manufacturing","location":"Cary, North Carolina","positions":[{"description":"Validation planning, document preparation, and execution for facilities additions and updates in an FDA regulated environment: Validation and Commissioning efforts include:- Environmental Controls and Environmental Monitoring Automation systems in pharmaceutical manufacturing and production areas.- Device and equipment validation/verification protocol planning, writing, execution and reporting, including IQ, OQ, PQ, and commissioning of air handling systems, utility systems, storage chambers, and lab equipment.- Production area and environmental chambers environmental profiles and mapping.- Supplemental documentation drafting, edits, and reviews – SOPs, Specifications, Trace Matrix, Design Review, Disaster Recovery Procedure, Drawings.Extensive experience with Rockwell Environmental Monitoring System (EMS) and Building Management System (BMS) installation, functionality, and settings validation and commissioning planning and protocols drafting and execution. Installations include process control units (PCUs), control and monitoring devices, and functionality (tuning, controls, and signal verifications).Commissioning planning and document preparation and execution for facility equipment and EMS/BMS PCUs.Creation and review of validation documentation, specification documents, and standard operations procedures following GDP.","duration":"Oct 2013 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2013","subtitle":"PharmaSys, Inc.","title":"Senior Consultant"}],"url":"https://www.linkedin.com/company/pharmasys-inc."},{"company":"BD Diagnostics","company_id":"bd1","location":"Mebane North Carolina","positions":[{"description":"Research & Development- Verification and Validation protocol writing and execution supporting FDA submissions of new and updated medical diagnostic equipment and processes.- Document writing and review; validation and verification protocols and reports, test procedures, test and product summaries, process outlines, instructions for use, product inserts and submission summaries.- Instrument and components reliability and reproducibility testing and troubleshooting.- General maintenance up fit and repair work.","duration":"Mar 2012 Sep 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Sep 2013","start_date":"Mar 2012","subtitle":"BD Diagnostics","title":"Validation Engineer"}],"url":"https://www.linkedin.com/company/bd1"},{"company":"Ethicon, Inc., a Johnson & Johnson company (formerly Closure Medical)","company_id":"closure-medical","location":"Raleigh-Durham, North Carolina Area","positions":[{"description":"Research & Development- Physical and bio-mechanical test model and method development and validation. In-vivo and ex-vivo tissue test model development.- Marketing and competitive product analysis and testing supporting claims and sales and marketing initiatives.- Team memeber; subject matter expert - physical, functional and biomechanical evaluations.- Support FDA and 510K submissions - validation protocol writing and execution, product evaluations and trouble shooting, test method development and validation. - Test fixture design and development.- Device design and development from conception to market. Feasibility, verification, validation, FMEA and pre-clinical studies.- Surgical assistant (suturing skills, use of surgical instruments and medical devices)- Product training and support including sales and marketing and physicians.ADDITIONAL RESPONSIBILITIES- First aid emergency responder and head of first aid team. Member of the environmental health and safety committee. Blood drive coordinator; average 25% participation for the site; over 400 units donated in 19 drives.- Lab manager of the Ex-vivo laboratory (Initial design and lab set up; laboratory policy; maintain stock and supply of tissue, instruments, products and basic lab equipment; maintain required calibrations and PMs for equipment)- Physical and bio-mechanical testing (Instrumentation includes: Bose Enduratec DMA (wintest software), MTS systems (testworks4 software), Elcometer washability tester, Cheminstruments Adhesion/release tester and Shear tester among others).- Product assesments supporting product complaints department.- Additional skills – chemical formulations (weighing, mixing…); operate analytical tools; operate analytical equipment (viscometer, HPLC, GC, FTIR, UV); seal glass ampoules (snap top and onion skin) using cazoli hand sealer.- Additional computer skills – MS Word, Excel, PowerPoint; MiniTab statistical software, PowerDirector video editing.","duration":"Jun 1997 Sep 2011 14 years 4 months","duration_short":"14 years 4 months","end_date":"Sep 2011","start_date":"Jun 1997","subtitle":"Ethicon, Inc., a Johnson & Johnson company (formerly Closure Medical)","title":"Senior Scientist"}],"url":"https://www.linkedin.com/company/closure-medical"}]', '["LinkedIn User “Having worked directly with Scott for over 6 years on a number of business critical projects, I can highly recommend him from my personal experiences. Scott was instrumental in defining studies and methodologies that helped understand our products differentiation and characterization. His ability to clearly articulate and logically evaluate information allow for better educated business decisions. In addition, Scott recognized the value of the information and ensured it was presented in a manner that allowed both technical and non technical partners to understand. Furthermore, when existing studies or methodologies where not applicable, Scott analyzed and recommended alternatives that allowed us to meet our goals. Scott will clearly be an asset to any organization that joins.”","Charlie Carrico “Scott has worked for and with me over the past 1 1/2 years as a Validation Engineer on a complex automated medical device. He is detail oriented, able to create in-depth Validation/Verification protocols of the highest quality, and has superior laboratory skills. He works well with others or independantly. It has been a pleasure to work with Scott. He would be a valuable asset to any organization.”"]'] User: ['Roxanne J. Sikorski, MS', 'Professional experiences in Business Healthcare, Referral & Business Development, Real Estate, Sales, and AdvertisingSpecialties: Marketing Expert', 'Business Consultant', 'Omni Wound Physicians', '[{"company":"Omni Wound Physicians","company_id":null,"location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Omni Wound Physicians","title":"Business Development Manager"}],"url":""},{"company":"ACCESS AMBULANCE","company_id":"access-ambulance","location":"","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"ACCESS AMBULANCE","title":"Business Development Manager"}],"url":"https://www.linkedin.com/company/access-ambulance"},{"company":"HARBRO Emergency Services and Restoration","company_id":"har-bro-emergency-services-and-restoration","location":"San Diego, California","positions":[{"description":"Healthcare & Commercial property Healthcare & Commercial property","duration":"Jul 2019 Dec 2020 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2020","start_date":"Jul 2019","subtitle":"HARBRO Emergency Services and Restoration","title":"Account Manager"}],"url":"https://www.linkedin.com/company/har-bro-emergency-services-and-restoration"},{"company":"ActivCare Living","company_id":"activcare-living","location":"San Diego and Long Beach, CA","positions":[{"description":"","duration":"Jan 2010 Feb 2019 9 years 2 months","duration_short":"9 years 2 months","end_date":"Feb 2019","start_date":"Jan 2010","subtitle":"ActivCare Living","title":"Regional Community Relations Director"}],"url":"https://www.linkedin.com/company/activcare-living"},{"company":"Google/Yellowbook","company_id":null,"location":"San Diego","positions":[{"description":"","duration":"Jan 2005 Jan 2009 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2009","start_date":"Jan 2005","subtitle":"Google/Yellowbook","title":"Account Representative"}],"url":""},{"company":"DeVry University","company_id":"devry-university","location":"San Diego, California","positions":[{"description":"","duration":"Oct 2004 Mar 2005 6 months","duration_short":"6 months","end_date":"Mar 2005","start_date":"Oct 2004","subtitle":"DeVry University","title":"Field Enrollment"}],"url":"https://www.linkedin.com/company/devry-university"}]', '["Kris Payne “I am very impressed with Roxanne and her work ethic, and \\"go-getter\\" attitude in our industry. She understands the importance of networking by finding every opportunity to make new professional connections. She succeeds all expectations and strives to hit high above her goals each day. She is one of the hardest working people I have ever known, and I truly admire and appreciate this about Roxanne. Roxanne is an outstanding professional and inspiration to me. She is a true asset to any organization. I hope to have Roxanne as a continued part of my professional network for many years to come.”","Monica Aguilar “I have worked with Roxanne at Yellow Book. She is a take-charge person who is able to present elaborate marketing ideas and communicate the benefits. Roxanne has many skills that make her successful. She is ambitious, personable and has excellent communication skills. Roxanne is a true professional that provides excellent service to her clients. She is a team player and would make a great asset to any organization!”"]']### Assistant: The agent's job is to conduct business development and marketing in the healthcare industry, and today the user is reaching out to the agent because they need assistance with referral and business development strategies for their healthcare business.
### Human: Agent: ['Kaye L. Jones, ABR, CRS, GRI, SRS', 'I have been a full time Realtor since 1985 and my husband Charlie joined me full time in 2002, working as the team Kaye and Charlie Jones. We specialize in residential and land sales, relocation working with both buyers and sellers. Continually taking additional training classes to stay abreast with both local and national changes in all facets of real estate. With technology changing the way we do busines we strive to be on the cutting edge by taking both national and local board classes.Specialties: Certified Residential Specialist~~CRS, KayeGraduate Realtors Institute~~GRI, Kaye', 'Realtor Associate at ERA Bill Martin Associates', 'ERA Bill Martin Associates', '[{"company":"ERA Bill Martin Associates","company_id":"era-martin-associates","industry":"Leasing Real Estate","location":"1000 E. Main St, Salisbury, MD 21804","positions":[{"description":"Kaye and Charlie Jones, Real Estate Team Representing sellers or buyers in residential transactions, involving presentation of listings and contract offers for Real Estate.","duration":"Feb 2012 - Present 9 years 6 months","duration_short":"9 years 6 months","end_date":"Present","start_date":"Feb 2012","subtitle":"ERA Bill Martin Associates","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/era-martin-associates"},{"company":"Long and Foster Real Estate","company_id":"long-and-foster-real-estate","location":null,"positions":[{"description":"Kaye and Charlie Jones, Husband and Wife Team Selling Real Estate","duration":"Mar 2002 Feb 2012 10 years","duration_short":"10 years","end_date":"Feb 2012","start_date":"Mar 2002","subtitle":"Long and Foster Real Estate","title":"Kaye and Charlie Jones"},{"description":"Working full time in real estate with Ahtes, Hanna, McLaughlin from 1985 until Long and Foster purchased our company in 1991. I was joined full time in 2002 by my husband Charlie and we work with buyers, and sellers in relocating locally, nationally or worldwide.","duration":"Jul 1991 Feb 2012 20 years 8 months","duration_short":"20 years 8 months","end_date":"Feb 2012","start_date":"Jul 1991","subtitle":"Long and Foster Real Estate","title":"Realtor, CRS, GRI"},{"description":"Real Estate Sales and Listing Professional at Long and Foster","duration":"Jul 1991 Feb 2012 20 years 8 months","duration_short":"20 years 8 months","end_date":"Feb 2012","start_date":"Jul 1991","subtitle":"Long and Foster Real Estate","title":"MD Real Estate Sales and Listing Professional"}],"url":"https://www.linkedin.com/company/long-and-foster-real-estate"},{"company":"Ahtes, Hanna, McLaughlin","company_id":null,"location":"","positions":[{"description":"Starting in real estate in 1985 I worked with Ahes, Hanna, McLaughlin until our company was purchased by Long and Foster in 1991. .GRI-Graduate Realtors InstituteCRS-Certified Residential Specialist","duration":"Jan 1985 Jul 1991 6 years 7 months","duration_short":"6 years 7 months","end_date":"Jul 1991","start_date":"Jan 1985","subtitle":"Ahtes, Hanna, McLaughlin","title":"Realtor, CRS, GRI"}],"url":""},{"company":"Drs. Poole and Stephanides","company_id":null,"location":"","positions":[{"description":"Drs assistant and x-ray tech.","duration":"May 1965 1969 4 years","duration_short":"4 years","end_date":"1969","start_date":"May 1965","subtitle":"Drs. Poole and Stephanides","title":"Office Tech"}],"url":""}]', '["“Kaye can be counted on to get results. She has a high level of integrity and knows the market. I would highly recommend Kaye and would engage her services again the next time I am looking for or selling a property!”","“Kaye and Charlie Jones are a very professional team, and they always go above and beyond what’s required. They give their customers 150% every time. Kaye and Charlie are a pleasure to work with.”"]'] User: ['Steve Nichols', 'Experienced Chief Technology Officer with a demonstrated history of working in the government administration industry. Strong information technology professional skilled in Business Process, IT Service Management, IT Strategy, Servers, and Data Center.', 'CTO at Georgia Technology Authority', 'Neighborhood Nexus', '[{"company":"Neighborhood Nexus","company_id":"neighborhoodnexus","industry":"Non-profit Organizations","location":"Greater Atlanta Area","positions":[{"description":"","duration":"2012 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2012","subtitle":"Neighborhood Nexus","title":"Advisory Board Member"}],"url":"https://www.linkedin.com/company/neighborhoodnexus"},{"company":"Georgia Technology Authority","company_id":"georgia-technology-authority","location":"","positions":[{"description":"As Chief Technology Officer, I act in a staff executive role and participate in all of the major initiatives undertaken by the Georgia Technology Authority (GTA). The GTA is both a service provider for Georgia state agencies and has an oversight role around technology. GTA is an organization of 165 people with responsibility for operating the State of Georgia’s data center (30,000 sq. ft. of raised floor in a tier 4 facility), central help desk, central print shop, telecom infrastructure (2200+ physical sites in the wide area network, 130,000+ telephone lines), state web portal, and state ERP implementation (PeopleSoft HCM and Financials). I have responsibility for the GTA portal office, which includes responsibility for the state web presence (www.georgia.gov) and 65 state agency web sites; a portfolio of 20 constituent facing Java-based web applications; two SharePoint farms hosting internal websites and applications; a webMethods enterprise service bus connecting over 40 integration points; and GTA internal billing systems. I am also responsible for the IT infrastructure (desktops, mobile devices, and servers) supporting GTA employees.","duration":"Feb 2002 - Present 20 years 4 months","duration_short":"20 years 4 months","end_date":"Present","start_date":"Feb 2002","subtitle":"Georgia Technology Authority","title":"CTO"}],"url":"https://www.linkedin.com/company/georgia-technology-authority"}]', '["Jean-Luc Chatelain “Steve is an exceptional software systems architect who combines a very analytical approach with pragmatism and a keen business sense. This is a rare talent amongst technology people. I would certainly hire or work alongside Steve again.”","Paul Gale “Steve\'s prescient nature made him a very effective team leader. His deep technical insight gives him the ability to call bullshit on anyone technical. His team loved him and often commented on how much they wanted to work with him again. His effectiveness as a leader and consultant to various clients helped drive a number of projects through to success.”"]']### Assistant: The agent's job is to represent sellers or buyers in residential transactions, involving presentation of listings and contract offers for real estate. Today, the user is reaching out to the agent because they need assistance in selling their property.
### Human: Agent: ['Larry Fisher', "I spent the first 15 years of my career as a journalist; I worked my way up from general assignment reporter on a local daily paper to editor/assistant publisher of a monthly magazine. The next part of my career was spent using my research, communication and management skills to cut through the clutter and help make people smarter in their business and private lives. Now I'm back in Journalism, keeping the news section of a monthly computer science magazine on track while helping to keep a website current and interesting. Specialties: Secondary research, interviewing, active listening, writing, editing, publishing, employee and client management.", 'Senior Editor/News, ACM Magazines at Association for Computing Machinery', 'Association for Computing Machinery', '[{"company":"Association for Computing Machinery","company_id":null,"location":"New York, NY","positions":[{"description":"","duration":"Feb 2013 - Present 8 years 11 months","duration_short":"8 years 11 months","end_date":"Present","start_date":"Feb 2013","subtitle":"Association for Computing Machinery","title":"Senior Editor/News, ACM Magazines"}],"url":""}]', '["David Geer “It’s refreshing to meet a colleague in the world of tech and cyber news like editor, Larry Fisher. I recently enjoyed a fruitful collaboration with Larry. I recommend him to any accomplished writer in the computer science niche.”","Tom Geller “Larry was my first editor at Communications of the ACM. And for the five or so years I took assignments from him (as a freelancer), he\'s been as consistent, reliable, and keen-sighted as anyone I\'ve met. Recommended!”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to manage the news section of a monthly computer science magazine, and today they are reaching out to the user because they need assistance with optimizing their website for search engines.
### Human: Agent: ['Jarett Crump', "I'm incredibly passionate about helping homeowners, builders, and developers compliment their properties through a creative and personal approach to landscaping. Using practiced processes and paying attention to detail, I design solutions to challenges facing my clients that create value and enhance the beauty of their spaces. I place a high value on integrity, collaboration, and communication that ensures that the progression of the project from start to finish is as effortless on the part of the client as possible. I'm committed to forming relationships with homeowners, builders, and developers, as well as other members of the green industry. Please contact me anytime at jarett@mwlawn.com or call me directly at (913) 927-4704. I would love the opportunity to talk with you and create something great together! Specialties: DynaSCAPE Design and Color, Google Sketchup, Project Management, Landscape Design, Landscape Construction, Natural Landscaping, Low Maintenance Landscaping, Business Development", 'Landscape Designer at Divine Services LLC', 'Divine Services LLC', '[{"company":"Divine Services LLC","company_id":null,"location":"Kansas City, Missouri, United States","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Divine Services LLC","title":"Landscape Designer"}],"url":""},{"company":"MW LAWN & LANDSCAPE, INC.","company_id":"mw-lawn-&-landscape-inc.","location":"","positions":[{"description":"","duration":"Apr 2017 Oct 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2018","start_date":"Apr 2017","subtitle":"MW LAWN & LANDSCAPE, INC.","title":"Landscape Designer"}],"url":"https://www.linkedin.com/company/mw-lawn-&-landscape-inc."},{"company":"Hermes Landscaping","company_id":"hermes-landscaping","location":"Lenexa, Kansas","positions":[{"description":"","duration":"Dec 2015 Mar 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2017","start_date":"Dec 2015","subtitle":"Hermes Landscaping","title":"Residential Design, Sales, and Business Development"}],"url":"https://www.linkedin.com/company/hermes-landscaping"},{"company":"Penn Landscaping","company_id":null,"location":"Bloomington/Normal, Illinois Area","positions":[{"description":"","duration":"Mar 2013 Nov 2015 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2015","start_date":"Mar 2013","subtitle":"Penn Landscaping","title":"Landscape Designer and Client Advisor"}],"url":""},{"company":"Englewood Lawn And Landscapes","company_id":"englewood-lawn-and-landscapes","location":"Kingsport, TN","positions":[{"description":"Work with clients to develop environmentally responsible landscape designs. Communicate and present designs and proposals to numerous clients. Develop marketing strategies for Englewood for the year. I am also responsible for quality assessments of our properties as well as maintaining customer relationships. Work with clients to develop environmentally responsible landscape designs. Communicate and present designs and proposals to numerous clients. Develop marketing strategies for Englewood for the year. I am also responsible for quality assessments of our properties as well as maintaining customer relationships.","duration":"Nov 2011 Jul 2012 9 months","duration_short":"9 months","end_date":"Jul 2012","start_date":"Nov 2011","subtitle":"Englewood Lawn And Landscapes","title":"Landscape Designer/Salesman"}],"url":"https://www.linkedin.com/company/englewood-lawn-and-landscapes"},{"company":"Freelance Landscape Designer","company_id":null,"location":"Champaign, IL","positions":[{"description":"Create professionally rendered landscape designs, including residential and commercial properties. Consulting services include landscape planting and hardscape suggestions, design concept, site inventory and analysis, problem solving, etc. Consulting and design services are priced hourly, contact me for more details. Create professionally rendered landscape designs, including residential and commercial properties. Consulting services include landscape planting and hardscape suggestions, design concept, site inventory and analysis, problem solving, etc. Consulting and design services are priced hourly, contact me for more details.","duration":"May 2008 May 2012 4 years 1 month","duration_short":"4 years 1 month","end_date":"May 2012","start_date":"May 2008","subtitle":"Freelance Landscape Designer","title":"Freelance Landscape Designer and Consultant"}],"url":""},{"company":"GreenLife Landscapes","company_id":null,"location":"","positions":[{"description":"Bringing Your Life Outdoors Bringing Your Life Outdoors","duration":"Mar 2011 Nov 2011 9 months","duration_short":"9 months","end_date":"Nov 2011","start_date":"Mar 2011","subtitle":"GreenLife Landscapes","title":"Founder, CEO"}],"url":""},{"company":"Follett Higher Education Group","company_id":"follett-higher-education-group","location":"","positions":[{"description":"I worked as a temporary Sales Associate at the University Bookstore in Southern Illinois University-Carbondale\'s Student Center. Working the register, helping students and faculty with books, and serving customers were just a few of my duties. I thoroughly enjoyed the experience and working there gave me an idea of what it is like to work in a fast-paced, college environment. I worked as a temporary Sales Associate at the University Bookstore in Southern Illinois University-Carbondale\'s Student Center. Working the register, helping students and faculty with books, and serving customers were just a few of my duties. I thoroughly enjoyed the experience and working there gave me an idea of what it is like to work in a fast-paced, college environment.","duration":"Aug 2010 Nov 2010 4 months","duration_short":"4 months","end_date":"Nov 2010","start_date":"Aug 2010","subtitle":"Follett Higher Education Group","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/follett-higher-education-group"},{"company":"University of Illinois Golf Course","company_id":null,"location":"","positions":[{"description":"• Managed the outdoor personnel, helped run the Pro Shop, assisted in the hiring and training of new staff. • Overlooked golf events, assisted in maintenance of driving range and golf carts • Managed the outdoor personnel, helped run the Pro Shop, assisted in the hiring and training of new staff. • Overlooked golf events, assisted in maintenance of driving range and golf carts","duration":"Apr 2005 Jun 2009 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jun 2009","start_date":"Apr 2005","subtitle":"University of Illinois Golf Course","title":"Director of Outdoor Services"}],"url":""},{"company":"Illini Landscaping","company_id":null,"location":"","positions":[{"description":"Learned a little about the landscape business and had a fantastic experience. Learned a little about the landscape business and had a fantastic experience.","duration":"Sep 2008 Nov 2008 3 months","duration_short":"3 months","end_date":"Nov 2008","start_date":"Sep 2008","subtitle":"Illini Landscaping","title":"Landscape Laborer"}],"url":""}]', '["Chris Ehrenberg “Jarett always approaches his work with the most positive of attitudes. It is contagious for anyone working with him; client or colleague. No matter the need for landscape design, I am confident Jarett can find a creative solution. He is a hard, determined worker, who will give you his honest opinion, rather than what you want to hear. It is this sort of professional transparency that makes Jarett an asset to any company, and what every customer wants in their solution provider. ”","Kyle M. “Jarett is a knowledgeable, enthusiastic, and professional designer. His skill and care for his clients show through his personally created designs. Not only is he talented and caring, but he is also very driven. His passion for the environment shows through in his \'green\' designs. He continually educates himself on his industry and I have no doubt that he will do incredibly well for not only himself, but his clients as well.”"]'] User: ['Sandy Knight', 'I offer project management services for property development. I have experience in developing properties from a concept to a property ready to live in. Our affiliates include, Architectural services, Engineering Services, Construction Services, Interior design services and Property Management Services. Please contact us with any construction related services.', 'CEO at Consult SRK', 'Consult SRK', '[{"company":"Consult SRK","company_id":null,"location":"Grass Valley, CA","positions":[{"description":"We consult and manage all Construction Projects from concept to finished product We consult and manage all Construction Projects from concept to finished product","duration":"Jan 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Jan 2015","subtitle":"Consult SRK","title":"CEO"}],"url":""},{"company":"LifeVantage Corporation","company_id":"lifevantage-corporation","location":"","positions":[{"description":"I represent the only breakthrough dietary supplement in the world proven to slow down the cell aging process with a product that promotes both wellness and anti-aging. Protandim® was featured on ABC Primetime Investigative Reports in 2005 as a product with the potential of adding years to people’s lives. Our products are category creating and scientifically proven. If you\'ve got that entrepreneurial spirit and you\'re willing to work at it, LifeVantage offers an industry leading financial wellness opportunity as well.","duration":"Aug 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Aug 2012","subtitle":"LifeVantage Corporation","title":"Independent Distributor"}],"url":"https://www.linkedin.com/company/lifevantage-corporation"},{"company":"Hewlett-Packard","company_id":"hewlett-packard-enterprise","location":null,"positions":[{"description":"Assist in the resolution of complex problems.","duration":"Oct 1980 Aug 2012 31 years 11 months","duration_short":"31 years 11 months","end_date":"Aug 2012","start_date":"Oct 1980","subtitle":"Hewlett-Packard","title":"Complex Problem Manager"},{"description":"Managing resolution of global customer issues that are complex in nature - interoperability, high profile, multivendor.","duration":"Oct 1980 Aug 2012 31 years 11 months","duration_short":"31 years 11 months","end_date":"Aug 2012","start_date":"Oct 1980","subtitle":"HP","title":"Complex Problem Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"HP, Santa Clara, California | Atlanta, Georgia","company_id":null,"location":"","positions":[{"description":"Remote resolution of HP Customer Problems Remote resolution of HP Customer Problems","duration":"1986 1993 7 years","duration_short":"7 years","end_date":"1993","start_date":"1986","subtitle":"HP, Santa Clara, California | Atlanta, Georgia","title":"RCE"}],"url":""}]', '["Prashanth Raju “I had the privilege to work with Sandy alongside in my role as an Regional Escalation Manager. Sandy is a problem solver and I have observed him successfully navigating and resolving many complex escalation requests that we have engaged him for. He has a clear sense of ownership and follow-up, always demonstrating accountability and professionalism. Being a good communicator, Sandy has performed exceptionally well in his engagements being a strong asset in terms of dependability. Truly a wonderful person to work with.. I highly recommend Sandy Knight as a hardworking, highly professional, creative person..”","Chuck Bonza “I had the privilege of working with Sandy and know him as a dedicated type of person who digs in deep and perseveres when there are tough problems to solve. I fully agree with the title of Complex Problem Manager but would add the ingredient of staying with it until it\'s fixed under any conditions. He\'s a great person to know and to have worked with.”"]']### Assistant: The agent's job is to provide landscape design solutions to homeowners, builders, and developers, while the user is reaching out to the agent because they need project management services for their property development.
### Human: Agent: ['Kelsie Axelrod', 'I am passionate about developing successful communication strategies for companies, from content development to earned media and social integration.', 'Senior Account Manager at SHIFT Communications', 'SHIFT Communications', '[{"company":"SHIFT Communications","company_id":"shift-communications","industry":"Public Relations and Communications","location":null,"positions":[{"description":"","duration":"Dec 2019 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Dec 2019","subtitle":"SHIFT Communications","title":"Senior Account Manager"},{"description":"","duration":"Dec 2018 Dec 2019 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2019","start_date":"Dec 2018","subtitle":"SHIFT Communications","title":"Account Manager"}],"url":"https://www.linkedin.com/company/shift-communications"},{"company":"Stitch Fix","company_id":"stitch-fix","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Feb 2018 Nov 2018 10 months","duration_short":"10 months","end_date":"Nov 2018","start_date":"Feb 2018","subtitle":"Stitch Fix","title":"PR Associate"}],"url":"https://www.linkedin.com/company/stitch-fix"},{"company":"Sparkpr","company_id":"sparkpr","location":"","positions":[{"description":"","duration":"Sep 2017 Jan 2018 5 months","duration_short":"5 months","end_date":"Jan 2018","start_date":"Sep 2017","subtitle":"Sparkpr","title":"Account Manager, Consultant Network"}],"url":"https://www.linkedin.com/company/sparkpr"},{"company":"Switch - Job Search App for iPhone & Android","company_id":"switch-inc","location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2017 Aug 2017 7 months","duration_short":"7 months","end_date":"Aug 2017","start_date":"Feb 2017","subtitle":"Switch - Job Search App for iPhone & Android","title":"Director of Marketing"}],"url":"https://www.linkedin.com/company/switch-inc"},{"company":"Sparkpr","company_id":"sparkpr","location":null,"positions":[{"description":"","duration":"May 2015 Jul 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2016","start_date":"May 2015","subtitle":"Sparkpr","title":"Senior Associate"},{"description":"","duration":"Nov 2014 May 2015 7 months","duration_short":"7 months","end_date":"May 2015","start_date":"Nov 2014","subtitle":"Sparkpr","title":"Associate"},{"description":"Clients include:New Enterprise Associates (VC), Blackboard, Versal, Pinnacle Engines, Dupont Solar, Verdezyne and Swrve.","duration":"Nov 2013 Nov 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"Nov 2014","start_date":"Nov 2013","subtitle":"Sparkpr","title":"Account Coordinator"},{"description":"","duration":"Sep 2013 Nov 2013 3 months","duration_short":"3 months","end_date":"Nov 2013","start_date":"Sep 2013","subtitle":"Sparkpr","title":"Intern"}],"url":"https://www.linkedin.com/company/sparkpr"},{"company":"Ketchum","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"Monitor media coverage for Wal-Mart and Procter & Gamble sustainability related projects. Plan a public relations campaign targeting college students for non-profit organization, ReSurge international. Establish relationships with various media outlets and generate comprehensive lists. Research the role public relations plays in the creation of corporate sustainability programs.","duration":"Jun 2013 Sep 2013 4 months","duration_short":"4 months","end_date":"Sep 2013","start_date":"Jun 2013","subtitle":"Ketchum","title":"Sustainability and Food B2B PR Fellow"}],"url":""},{"company":"Bentley University","company_id":"bentley-university","location":"Waltham, MA","positions":[{"description":"Conducted campus tours for students and their families. Worked high-stress environments like Open House and Accepted Students Day. Acted as a resource to prospective, accepted and transfer students to Bentley University.","duration":"Sep 2009 May 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"May 2012","start_date":"Sep 2009","subtitle":"Bentley University","title":"Student Ambassador"}],"url":"https://www.linkedin.com/company/bentley-university"}]', '["“Kelsie managed me as an Intern and Account Coordinator and played a huge role in my professional development. She always maintained open communication, provided positive feedback and delivered constructive criticism that helped me reached my goals. Kelsie is extremely hardworking and is truly a joy to work with/for. She leads by example and truly cares for her coworkers! ”","“Kelsie is a hard-working and motivated worker, and a valuable asset to any company. She worked on a majority of tasks at Triumvirate, including market research, social media, lead management, event planning, website maintenance, and both print & online media - including internal and external event invitations and advertisements. During her time at Triumvirate, Kelsie used a multitude of programs including Salesforce, Hubspot, Constant Contact, Adobe Illustrator, Adobe InDesign, Microsoft Publisher, Excel, and PowerPoint; she is quite proficient in all of these programs. Kelsie works well as both a team player and an individual worker, and completes tasks in a very timely manner.”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to develop successful communication strategies for companies, and today, the agent is reaching out to the user because they need to discuss potential collaboration on a project related to IT strategy and data analysis.
### Human: Agent: ['Nicholas Braillard', 'I have in depth experience using ERP software such as Workday and SAP. With an emphasis in HCM, my specialties include ERP system configuration, benefits, and system integrations. Throughout my career, I have developed a special interest in cloud based SaaS Solutions and Business Intelligence Technologies. Currently, I am employed at Accenture as a Workday Business & Technical Architect Manager. I primarily focus on Human Capital Management and Financial business solutions for mid to large organizations all over the world. Specialties: Workday, SaaS, ERP System Configuration, Business Process Acceleration, Technical Architecture, Logistics, Business Intelligence, Human Capital Management, Benefits, Financials, System Integrations, API Web Services, XML, XSLT, SOAP, & Project Management', 'Manager, Workday Business and Technical Architect at Accenture', 'Accenture', '[{"company":"Accenture","company_id":"accenture","industry":"IT Services and IT Consulting","location":"Sacramento, California Area","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Accenture","title":"Workday Integration Manager"}],"url":"https://www.linkedin.com/company/accenture"},{"company":"Appirio","company_id":"appirio","location":null,"positions":[{"description":"• Engage where appropriate in the sales cycle to help scope integration projects• Lead project teams through integration discovery and scoping phases• Provide guidance to clients, project teams, or prospects on integration strategies• Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment• Actively involved in driving Workday technologies and designing optimal integration solutions based on past experiences• Workday Consultant Certified in: Services Core, Integrations, XML, Cloud Connect for Benefits, Cloud Connect for Third Party Payroll, Studio(Eclipse), and Functional HCM Benefits• Workday Cloud Connect Product Lead","duration":"Nov 2015 Apr 2019 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2019","start_date":"Nov 2015","subtitle":"Appirio","title":"Workday Technical Architect"},{"description":"• Workday Consultant Certified in: Services Core, Integrations, XML, Cloud Connect for Benefits, Cloud Connect for Third Party Payroll, Studio(Eclipse), and Functional HCM Benefits• Manage Workday Integration Implementations• Design and Build Integrations using the Workday software including: Cloud Connect, EIB, Doc Transform (XTT), and Studio (Eclipse)• Workday Cloud Connect Product Lead","duration":"Oct 2013 Nov 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Nov 2015","start_date":"Oct 2013","subtitle":"Appirio","title":"Senior Workday Integration Consultant"}],"url":"https://www.linkedin.com/company/appirio"},{"company":"Deloitte Consulting","company_id":"deloitte","location":"Pleasanton, CA","positions":[{"description":"• Workday Certified in: On-Boarding Basic, Integrations, and Benefits• Manage Workday Integration Implementations• Design and Build Integrations using the Workday software including: Cloud Connect, EIB, Doc Transform (XTT), and Studio (Eclipse)• Develop Complex XSLT Transformations• Test, Deploy, and Transfer Workday Integrations into Production• Deloitte Cloud Connect Product Lead• Advanced Report Writer Skills• Proficient Workday Payroll Check Printing (Positive Pay) and Settlement Process (ACH) integration knowledge• Skillful in Integrating Workday Single Sign-On and SAML 2.0 Configurations with Enterprise Active Directories","duration":"Apr 2012 Oct 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Oct 2013","start_date":"Apr 2012","subtitle":"Deloitte Consulting","title":"Workday Senior Consultant in the Human Capital Group"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Aggressor LLC","company_id":"aggressor-llc","location":"Pleasanton, CA","positions":[{"description":"• Design Workday Integrations• Build Workday Integrations using Cloud Connect and EIB• Test and Deploy Workday Integrations • Design Workday Integrations• Build Workday Integrations using Cloud Connect and EIB• Test and Deploy Workday Integrations","duration":"Jun 2011 Apr 2012 11 months","duration_short":"11 months","end_date":"Apr 2012","start_date":"Jun 2011","subtitle":"Aggressor LLC","title":"Workday Integration Consultant"}],"url":"https://www.linkedin.com/company/aggressor-llc"},{"company":"SIFE","company_id":"enactususa","location":"Chico, California Area","positions":[{"description":"• Responsible for overall IT logistics of Chico State SIFE• Created a Website for Youth Entrepreneurial Ship Camp • Developed PowerPoint Presentations for Chico State SIFE • Filmed and Edited Video Marketing Productions• Created Brochures for Regional and National SIFE Competitions • Responsible for overall IT logistics of Chico State SIFE• Created a Website for Youth Entrepreneurial Ship Camp • Developed PowerPoint Presentations for Chico State SIFE • Filmed and Edited Video Marketing Productions• Created Brochures for Regional and National SIFE Competitions","duration":"Sep 2010 Jun 2011 10 months","duration_short":"10 months","end_date":"Jun 2011","start_date":"Sep 2010","subtitle":"SIFE","title":"VP of Technology Chico State"}],"url":"https://www.linkedin.com/company/enactususa"},{"company":"Chicago Title","company_id":"chicago-title","location":"","positions":[{"description":"• Independently designed Builder Services file database for Northern California • Displayed leadership qualities by taking on responsibility for various projects• Competently organized and prepared essential documents for clients• Demonstrated the ability to multi-task efficiently in a fast paced office environment • Independently designed Builder Services file database for Northern California • Displayed leadership qualities by taking on responsibility for various projects• Competently organized and prepared essential documents for clients• Demonstrated the ability to multi-task efficiently in a fast paced office environment","duration":"Jan 2002 Jan 2010 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2010","start_date":"Jan 2002","subtitle":"Chicago Title","title":"Builder Services Assistant"}],"url":"https://www.linkedin.com/company/chicago-title"}]', '["Juan Carlos Torres Cordoba “I had the opportunity to work with Nicholas and he is what I will call the ideal consultant. He is truly a Workday expert.”","Tony Heringer “Nic was the Workday integrations lead on a project that I managed. He was a key member of the team, not only from an integrations perspective, but also a functional perspective in the areas of benefits and payroll. Nic, prior to the project, got his Workday Benefits certification to have a better perspective on client needs from a Benefits perspective. He is an excellent source of knowledge for many areas of Workday and a great person to have on a project team.”"]'] User: ['Dave Nyberg', 'Customer Relationship Builder | Customer Advocate Champion | Storyteller', 'Family Leave at Home', 'Home', '[{"company":"Home","company_id":null,"location":"San Jose, California, United States","positions":[{"description":"","duration":"Nov 2019 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Nov 2019","subtitle":"Home","title":"Family Leave"}],"url":""},{"company":"Gigamon","company_id":"gigamon","location":"","positions":[{"description":"","duration":"Apr 2019 Nov 2019 8 months","duration_short":"8 months","end_date":"Nov 2019","start_date":"Apr 2019","subtitle":"Gigamon","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/gigamon"},{"company":"Automation Anywhere","company_id":"automation-anywhere","location":"San Jose, CA","positions":[{"description":"","duration":"Mar 2017 Apr 2019 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2019","start_date":"Mar 2017","subtitle":"Automation Anywhere","title":"Senior Manager of Customer Marketing"}],"url":"https://www.linkedin.com/company/automation-anywhere"},{"company":"Nimble Storage","company_id":"nimble-storage","location":"San Jose, CA","positions":[{"description":"","duration":"Jul 2015 Mar 2017 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2017","start_date":"Jul 2015","subtitle":"Nimble Storage","title":"Manager - Customer Evangelism"}],"url":"https://www.linkedin.com/company/nimble-storage"},{"company":"Brocade","company_id":"brocade","location":null,"positions":[{"description":"","duration":"Sep 2011 Sep 2014 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2014","start_date":"Sep 2011","subtitle":"Brocade","title":"Manager - Customer Reference Program"},{"description":"","duration":"Apr 2010 Sep 2011 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2011","start_date":"Apr 2010","subtitle":"Brocade","title":"HR Programs Manager"}],"url":"https://www.linkedin.com/company/brocade"},{"company":"GE","company_id":"ge","location":"North America","positions":[{"description":"","duration":"Jun 2002 May 2009 7 years","duration_short":"7 years","end_date":"May 2009","start_date":"Jun 2002","subtitle":"GE","title":"Segment Leader (Sales & Marketing)"}],"url":"https://www.linkedin.com/company/ge"},{"company":"BEA Systems","company_id":"bea-systems","location":"","positions":[{"description":"","duration":"Nov 1999 Feb 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2002","start_date":"Nov 1999","subtitle":"BEA Systems","title":"Customer Marketing Manager"}],"url":"https://www.linkedin.com/company/bea-systems"},{"company":"Advanced Micro Devices","company_id":"amd","location":"","positions":[{"description":"","duration":"May 1992 Nov 1999 7 years 7 months","duration_short":"7 years 7 months","end_date":"Nov 1999","start_date":"May 1992","subtitle":"Advanced Micro Devices","title":"Customer Marketing Supervisor"}],"url":"https://www.linkedin.com/company/amd"}]', '["Saurabh Sharma “Dave is a multi-talented team player who excels at his skills for listening, selflessness, and group thinking that are integral to his role as leader in strategic customer marketing. I have had the rare privilege to learn from Dave’s belief for kindness–having collaborated with him on numerous customer success stories. In each case, Dave was essential in shaping content that shows the impact of software “bots” in real-life examples of Fortune 500 companies. Dave is always filled with ideas and is an inspiration to be collaborating with to showcase real world solutions. ”","Brenda Friederich, CFP® “Worked with Dave in the WebLogic group at BEA. His ability to listen and come up with innovative ideas to expand customer relationships are fantastic. A highlight was his act as the spokesman for WebLogic at BEA World when he had the booth literally overflowing with developers drawn to his presentation with personality, charm and wit.”"]']### Assistant: The agent's job is to provide expert guidance on Workday integrations and HCM solutions, while today the user is reaching out to the agent because they need assistance in designing and implementing a cloud-based SaaS solution for their organization.
### Human: Agent: ["Ron Collins - We're Hiring", "Nucleus Medical Media helps people make good health decisions with its award-winning patient education content. The company creates original 3D animations and illustrations which it licenses to health systems, hospitals, clinics and private practices so they can attract new patients, improve productivity, raise satisfaction levels and lower readmission rates. The company's flagship content is a 24,000 item library of 3D medical animations and illustrations viewed by millions of patients on healthcare websites, social media, and through its subscription SaaS platform, Nucleus PatientEd. To learn more about content licensing or custom animations, please visit our website or contact: Ms. Barbara Owens (West, Northeast and Mid-west): bowens@nucleusinc.com Mr. Kelly Tkac (Southeast and Southwest): ktkac@nucleusinc.com http://www.nucleushealth.com To try a free version of Nucleus PatientEd, a SaaS platform that operates seamlessly within your EHR software, go to https://marketplace.athenahealth.com/product/nucleus-medical-media", 'CEO and Co-founder at Nucleus Medical Media', 'Nucleus Medical Media', '[{"company":"Nucleus Medical Media","company_id":"nucleus-medical-media","industry":"Media Production","location":"Greater Atlanta Area","positions":[{"description":"Smarter patients. Happier doctors. Nucleus PatientEd is the world\'s first automated patient education software for US private practices, guaranteed to save time and raise patient engagement - with no impact on your workflow.athenahealth users: start a free 30 day trial with a complete data report showing the impact of automated patient education in your practice. https://marketplace.athenahealth.com/product/nucleus-medical-media Smarter patients. Happier doctors. Nucleus PatientEd is the world\'s first automated patient education software for US private practices, guaranteed to save time and raise patient engagement - with no impact on your workflow.athenahealth users: start a free 30 day trial with a complete data report showing the impact of automated patient education in your practice. https://marketplace.athenahealth.com/product/nucleus-medical-media","duration":"Jan 1997 - Present 24 years 11 months","duration_short":"24 years 11 months","end_date":"Present","start_date":"Jan 1997","subtitle":"Nucleus Medical Media","title":"Co-founder and CEO"}],"url":"https://www.linkedin.com/company/nucleus-medical-media"},{"company":"A.D.A.M. Software, Inc.","company_id":null,"location":"","positions":[{"description":"• First full-time production employee of ADAM Software with direct responsibility for establishing and maintaining medical accuracy and aesthetics for the company\'s core product• Supervised 18 person department in creating internationally award-winning interactive software for academia and professional audiences • Worked as product manager, writer, editor, illustrator, animator, videographer, video editor, talent director, audio editor, and medical content reviewer• Personally created medical illustrations, animations, animation scripts, and video","duration":"Jun 1990 Oct 1996 6 years 5 months","duration_short":"6 years 5 months","end_date":"Oct 1996","start_date":"Jun 1990","subtitle":"A.D.A.M. Software, Inc.","title":"Director of Content Development"}],"url":""}]', '["Michelle Peterson, MS “Ron is a trailblazer of the scientific visualization industry – a medical illustrator-turned-executive who still values great talent. He is a humble yet brilliant businessman who seeks to work with employees and partners who excel in areas for which he may be less familiar. In doing so, he is the best kind of CEO. Since meeting Ron, his business partners, and his very capable team, I have only ever known them to be consummate professionals – exceedingly passionate about their careers. I genuinely get excited any time I work with Nucleus no matter what size the project.”","Mary Beth Clough “I have worked with Ron Collins for the better part of 17 years (since 1992), first at ADAM Inc. (formerly ADAM Software), and now at Nucleus Medical Art, Inc. His visionary leadership and commitment to excellence have led to the creation of top quality products at both companies. As CEO of Nucleus, he is a thoughtful strategist that strives to stay “ahead of the curve” in the various markets Nucleus serves, which has resulted in many successful business ventures. He is an approachable CEO with an open door and makes his employees’ well-being and career paths a high priority.”","Brian Wilson “I have had the pleasure of knowing and working under Ron Collins for many years. Professionally, I was first introduced to Ron in 1990 while I was employed as a fledgling Medical Illustrator with a company called Medical Legal Art/ A.D.AM., (now known as A.D.A.M. Health and Medical Content). Ron acted as my Production Director at that time, gaining experience and offering his talents for the next several years. After many years of dedicated leadership Ron broke away from A.D.A.M. and emerged as the co-founder of Nucleus Medical Art in 1997 where I have followed his new company direction since that time. Ron Collins as a CEO is a fresh thinker, always looking to expand our company assets, think outside of the box and work with us as both individuals and artists. He has the keen ability to see all sides of a business situation. His origins as a Medical Illustrator (Medical College of Georgia - Masters Degree) give him insights into the production and artistic needs of both personnel and project, while his business savvy and excellent managerial skills take care of the rest. I have seen the company grow and prosper in countless directions since Ron Collins and co-founder Keith Pavlik have taken the helm. Together, they continue to expand the role of Medical Illustration in business and lead our team of talented individuals successfully into the future. It has been my pleasure. Brian Wilson, Director of Production, Nucleus medical Art.”","Mike Shambaugh “Ron is one of the most business savvy, technology friendly CEOs I\'ve ever had the pleasure to work with. He is driven, dedicated, and passionate about the business, and can always be relied upon to make decisions that are in the best interests of the company\'s future.”"]'] User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to promote and license medical education content, and today, the agent is reaching out to the user to discuss potential collaboration on creating patient education materials for a healthcare website.
### Human: Agent: ['Felicia Haynes', "I'm an old school internet geek with a long resume working with digital teams. I'm an experienced client, program, project and team manager. Specialties: Client management, project, program and portfolio management, leading website development teams, project scoping and planning, growing web audiences and developing social media strategies, analysis of site traffic patterns, developing and managing web teams, working with open source platforms (particularly Drupal) to build sites.", 'Sr. Director, Client Services at Phase2', 'Phase2', '[{"company":"Phase2","company_id":"phase2","industry":"IT Services and IT Consulting","location":null,"positions":[{"description":"Leading an accounts team, as well as working very closely with company delivery and sales leaders to ensure client relationships start off strong and build on that good relationship to grow initial engagements into true partnerships.","duration":"May 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2018","subtitle":"Phase2","title":"Sr. Director, Client Services, Public Sector"},{"description":"","duration":"Oct 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Oct 2014","subtitle":"Phase2","title":"Account Director"},{"description":"","duration":"Jan 2012 Oct 2014 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2014","start_date":"Jan 2012","subtitle":"Phase2","title":"Project Manager"}],"url":"https://www.linkedin.com/company/phase2"},{"company":"Morris DigitalWorks","company_id":"morris-digitalworks","location":null,"positions":[{"description":"Analyzed web site traffic and growth.","duration":"Apr 2008 Jan 2012 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2012","start_date":"Apr 2008","subtitle":"Morris DigitalWorks","title":"Director of Audience Growth"},{"description":"","duration":"Apr 2005 Apr 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Apr 2008","start_date":"Apr 2005","subtitle":"Morris DigitalWorks","title":"Director of Web Development"}],"url":"https://www.linkedin.com/company/morris-digitalworks"},{"company":"Morris DigitalWorks","company_id":"morris-digitalworks","location":null,"positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"Morris DigitalWorks","title":"Manager, Design and Development"},{"description":"","duration":"2000 2002 2 years","duration_short":"2 years","end_date":"2002","start_date":"2000","subtitle":"Morris DigitalWorks","title":"Senior Editor, Content Team"}],"url":"https://www.linkedin.com/company/morris-digitalworks"},{"company":"Lawrence Journal-World","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"Lawrence Journal-World","title":"Reporter"}],"url":""},{"company":"Casper Star-Tribune","company_id":null,"location":"","positions":[{"description":"","duration":"1996 1998 2 years","duration_short":"2 years","end_date":"1998","start_date":"1996","subtitle":"Casper Star-Tribune","title":"Copy editor"}],"url":""}]', '["Nicole D\'Amico Stamps “Felicia is by far one of the managers that I’ve ever had. She exemplifies empathy, loyalty and collaboration. Many times in the corporate world, it’s hard to find someone who truly has your best interest at heart. I always felt like Felicia had my back. Felicia leads with kindness and always ensures that her teams are kept abreast of the latest company headlines. Additionally, she welcomes feedback always looking to grow in how she can best effectively lead her teams. I call Felicia “boss lady (in the most endearing way),” but she is so much more than a manager. She’s a mentor, leader and friend.”","Eric Johnson “Felicia and I worked together on a large, complex project for a prominent client, with her managing the account and me managing the project team. Her conceptual contributions were always thoughtful, and she never hesitated to pitch in and get her hands dirty when we were working against a deadline. Despite any difficulties we encountered, Felicia never faltered and her energy remained constant. She played a huge role in our eventual success.”"]'] User: ['Robert Carter', 'I have extensive experience in the direct marketing field, with a history of both initiating and implementing change to transform and re-energize businesses. From my early time at Soundview, which was wholly dependent on direct mail for subscribers, I led the expansion to print advertising and an e-commerce website. When the company was sold, I played a key role in the sale and transition and thereafter in the move to a fully digital product with the shift to digital marketing. I am now sharing my experience and expertise with small and large organizations alike, to bring innovation, as well as my professionalism and integrity. I provide help with:* Market & Competitive Analysis* Search Engine Marketing* Email Marketing* Social Media Development* Website Analytics', 'Retired and enjoying family', 'none', '[{"company":"none","company_id":"envoy-group","location":"Hampton, Virginia, United States","positions":[{"description":"","duration":"Oct 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Oct 2021","subtitle":"none","title":"Retired"}],"url":"https://www.linkedin.com/company/envoy-group"},{"company":"ADDISON COUNTY CHAMBER OF COMMERCE","company_id":null,"location":null,"positions":[{"description":"I am leading the team at The Addison County Chamber, which is a vital resource for the local business community, providing governmental affairs programming, educational forums and opportunities to meet other members to create and nurture connections. I’m putting my marketing and management skills to use to help the Chamber continue to fulfill its mission.","duration":"Jan 2018 - Present 3 years 10 months","duration_short":"3 years 10 months","end_date":"Present","start_date":"Jan 2018","subtitle":"ADDISON COUNTY CHAMBER OF COMMERCE","title":"Executive Director"},{"description":"I am currently leading the team at The Addison County Chamber, which is a vital resource for the local business community, providing governmental affairs programming, educational forums and opportunities to meet other members to create and nurture connections. I’m putting my marketing and management skills to use to help the Chamber continue to fulfill its mission.","duration":"Nov 2017 Dec 2017 2 months","duration_short":"2 months","end_date":"Dec 2017","start_date":"Nov 2017","subtitle":"ADDISON COUNTY CHAMBER OF COMMERCE","title":"Interim President"}],"url":""},{"company":"Bristol Marketing LLC","company_id":null,"location":"Bristol, VT","positions":[{"description":"I work with companies small and large to apply the marketing principles I’ve learned over the years to their products and marketplace. My marketing skills cover new product & service launches, strategic market planning, search marketing (SEM, SEO, PPC), email copywriting and response analysis, website analytics and social media integration. I\'m also willing to work with companies on a part-time or contract basis. I work with companies small and large to apply the marketing principles I’ve learned over the years to their products and marketplace. My marketing skills cover new product & service launches, strategic market planning, search marketing (SEM, SEO, PPC), email copywriting and response analysis, website analytics and social media integration. I\'m also willing to work with companies on a part-time or contract basis.","duration":"Apr 2017 Dec 2017 9 months","duration_short":"9 months","end_date":"Dec 2017","start_date":"Apr 2017","subtitle":"Bristol Marketing LLC","title":"Marketing Consultant"}],"url":""},{"company":"Soundview Executive Book Summaries","company_id":"soundview-executive-book-summaries","location":null,"positions":[{"description":"","duration":"May 1999 Jan 2017 17 years 9 months","duration_short":"17 years 9 months","end_date":"Jan 2017","start_date":"May 1999","subtitle":"Soundview Executive Book Summaries","title":"V.P. Marketing"},{"description":"","duration":"Jan 1988 May 1999 11 years 5 months","duration_short":"11 years 5 months","end_date":"May 1999","start_date":"Jan 1988","subtitle":"Soundview Executive Book Summaries","title":"Marketing Director"},{"description":"","duration":"Feb 1986 Dec 1987 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 1987","start_date":"Feb 1986","subtitle":"Soundview Executive Book Summaries","title":"Fulfillment Manager"}],"url":"https://www.linkedin.com/company/soundview-executive-book-summaries"}]', '["Ursula A Sharp “Rob was instrumental in creating and implementing marketing strategies at Soundview, Inc. During his tenure Rob offered valuable insight for multiple products. His ability to research trends in the industry was invaluable with refining products to better meet the needs of customers. I found his insight about the industry helpful but what I admire most is his ability to adapt to changes in the marketing arena. Rob always stayed on the forefront with the latest search campaigns while keeping a watchful eye on competitors. I also respected his ability to maintain focus while numerous initiatives were in progress. No matter how many projects on Rob\'s plate he still took the time to offer advice to fellow colleagues about projects, obstacles, or product creation. Rob is a flexible team player that is results oriented but understands how valuable it is to maintain relationships at ALL levels. Rob is an asset to any organization. ”","Mark Paquette “Rob as a marketing specialist and manager will bring the full suite of marketing skills to any organization. He transitioned Soundview\'s marketing efforts from a successful direct mailer to an aggressive online marketer. He is the go-to-guy for your e-commerce marketing strategies while managing a cost effective marketing campaigns. Rob is the right marketer to have on your team!”"]']### Assistant: The agent's job is to implement marketing strategies and initiatives, and today, the agent is reaching out to the user because they need assistance in developing social media integration for their organization.
### Human: Agent: ['Deepika Nabar', 'Experienced Accounting Professional and licensed CPA with more than 15 years of industry and public accounting experience. Extensive experience in fund accounting for Not-for Profit Organizations, audits, technical research, SOX and SEC Reporting . Specialties: Experience in not-for-profit organizations especially schools. General Accounting GAAP, Budgeting and Financial Analysis, treasury and investment management, SOX and SEC reporting, Audits, Government Reporting.', 'CFO at Archbishop Mitty High School', 'Archbishop Mitty High School', '[{"company":"Archbishop Mitty High School","company_id":"archbishop-mitty-high-school","industry":"Primary/Secondary Education","location":"","positions":[{"description":"","duration":"Sep 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Sep 2021","subtitle":"Archbishop Mitty High School","title":"Chief Financial Officer"}],"url":"https://www.linkedin.com/company/archbishop-mitty-high-school"},{"company":"Castilleja School","company_id":"castilleja-school","location":"","positions":[{"description":"","duration":"Nov 2016 Aug 2021 4 years 10 months","duration_short":"4 years 10 months","end_date":"Aug 2021","start_date":"Nov 2016","subtitle":"Castilleja School","title":"Controller"}],"url":"https://www.linkedin.com/company/castilleja-school"},{"company":"Notre Dame High School, San Jose","company_id":"notre-dame-high-school-san-jose","location":null,"positions":[{"description":"","duration":"Mar 2011 Oct 2016 5 years 8 months","duration_short":"5 years 8 months","end_date":"Oct 2016","start_date":"Mar 2011","subtitle":"Notre Dame High School, San Jose","title":"Director of Business Operations"},{"description":"","duration":"Mar 2009 Feb 2011 2 years","duration_short":"2 years","end_date":"Feb 2011","start_date":"Mar 2009","subtitle":"Notre Dame High School, San Jose","title":"Controller"}],"url":"https://www.linkedin.com/company/notre-dame-high-school-san-jose"},{"company":"San Jose Water Company","company_id":"san-jose-water","location":"","positions":[{"description":"","duration":"Oct 2005 May 2008 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2008","start_date":"Oct 2005","subtitle":"San Jose Water Company","title":"Reporting & Compliance Manager"}],"url":"https://www.linkedin.com/company/san-jose-water"},{"company":"The Detroit Institute of Arts","company_id":"detroit-institute-of-arts","location":"","positions":[{"description":"","duration":"Mar 2004 Aug 2005 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2005","start_date":"Mar 2004","subtitle":"The Detroit Institute of Arts","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/detroit-institute-of-arts"}]', '["Joshua Nevarez “I have been working with Deepika at Notre Dame High School for several years now as the engagement partner on the School\'s audit. Deepika has extensive not-for-profit accounting and financial reporting knowledge and she is one of the most well-prepared audit clients we work with. Her overall attention to detail, policy and procedure are strengths of hers and all play a big role in her success at NDHS-San Jose. I\'ve always enjoyed working with Deepika and look forward to working with her for years to come.”","Loren Lau “Deepika was a results-oriented accounting manager, who tackled new challenges with enthusiasm and professionalism. She is a an excellent team player/leader and a self-starter. A real asset to any organization !!”"]'] User: ['Taylor Robinson', 'Social sector program, project, and people manager with 10+ years of experience in International Education and Development.', 'Talent Special Projects at Uncommon Schools', 'Uncommon Schools', '[{"company":"Uncommon Schools","company_id":"uncommon-schools","industry":"Primary and Secondary Education","location":null,"positions":[{"description":"","duration":"Jan 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Uncommon Schools","title":"Talent Special Projects"},{"description":"","duration":"Jul 2020 Dec 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2021","start_date":"Jul 2020","subtitle":"Uncommon Schools","title":"Senior Director, Human Resources (Acting)"},{"description":"","duration":"Sep 2019 Jun 2020 10 months","duration_short":"10 months","end_date":"Jun 2020","start_date":"Sep 2019","subtitle":"Uncommon Schools","title":"Senior Project Manager, Talent Teams"},{"description":"","duration":"May 2018 Aug 2019 1 year 4 months","duration_short":"1 year 4 months","end_date":"Aug 2019","start_date":"May 2018","subtitle":"Uncommon Schools","title":"Project Manager, Human Resources"}],"url":"https://www.linkedin.com/company/uncommon-schools"},{"company":"Self-employ","company_id":null,"location":"United States","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Self-employ","title":"Independent Consultant"}],"url":""},{"company":"Vera Solutions","company_id":"vera-solutions","location":"Boston, Cape Town, Geneva, Mumbai, Washington DC","positions":[{"description":"","duration":"Jan 2016 Dec 2017 2 years","duration_short":"2 years","end_date":"Dec 2017","start_date":"Jan 2016","subtitle":"Vera Solutions","title":"Marketing and Communications Manager"}],"url":"https://www.linkedin.com/company/vera-solutions"},{"company":"TrueSchool Studio","company_id":"trueschool-org","location":"New Orleans, Chicago, Los Angeles","positions":[{"description":"","duration":"2015 2015 less than a year","duration_short":"less than a year","end_date":"2015","start_date":"2015","subtitle":"TrueSchool Studio","title":"Director of Innovation Programs"}],"url":"https://www.linkedin.com/company/trueschool-org"},{"company":"American India Foundation","company_id":"american-india-foundation","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Sep 2013 Jun 2014 10 months","duration_short":"10 months","end_date":"Jun 2014","start_date":"Sep 2013","subtitle":"American India Foundation","title":"William J. Clinton Fellow for Service in India"}],"url":"https://www.linkedin.com/company/american-india-foundation"},{"company":"Grameen Foundation","company_id":"grameen-foundation","location":null,"positions":[{"description":"","duration":"Apr 2011 Sep 2012 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2012","start_date":"Apr 2011","subtitle":"Grameen Foundation","title":"Communications Associate, Bankers without Borders®"},{"description":"","duration":"Apr 2010 Apr 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2011","start_date":"Apr 2010","subtitle":"Grameen Foundation","title":"Marketing & Communications Associate"},{"description":"","duration":"Sep 2008 Mar 2010 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2010","start_date":"Sep 2008","subtitle":"Grameen Foundation","title":"Marketing & Communications Assistant"}],"url":"https://www.linkedin.com/company/grameen-foundation"},{"company":"American University","company_id":"american-university","location":null,"positions":[{"description":"","duration":"Nov 2007 May 2008 7 months","duration_short":"7 months","end_date":"May 2008","start_date":"Nov 2007","subtitle":"American University","title":"Coordinator, Eagle Endowment for Public & Community Service"},{"description":"","duration":"Jan 2006 May 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2008","start_date":"Jan 2006","subtitle":"American University","title":"Co-Founder/Editor-in-Chief, Clocks & Clouds: The American University Undergraduate Research Journal"},{"description":"","duration":"Apr 2006 Apr 2007 1 year 1 month","duration_short":"1 year 1 month","end_date":"Apr 2007","start_date":"Apr 2006","subtitle":"American University","title":"Director, Kennedy Political Union"}],"url":"https://www.linkedin.com/company/american-university"},{"company":"Berenson Communications, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2006 Jun 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2007","start_date":"Feb 2006","subtitle":"Berenson Communications, Inc.","title":"Intern/Communications Associate"}],"url":""}]', '["Gautham Sethuraman “Working with Taylor was one of the best things that ever happened to me. The association was brief (3 months), but the things I learnt from her have been of great importance to my career. She is one of the most professional yet friendly managers I have been with - she valued my ideas, gave me utmost flexibility, and encouraged me to be myself. As I\'m formulating strategies for my own venture, I realise how much of it is inspired from the work she had done during her stint with Wadhwani Foundation. I wish her the best of luck in all her endeavours!”","Gowri Subramanya “Working with Taylor at Wadhwani Foundation has been a great learning experience for me. She is a strategic thinker and an extremely dedicated professional who not only has the vision to formulate policies and strategies, but also the conviction and commitment to implement them successfully. As our team was a start-up, Taylor\'s diverse initiatives in Marketing Communication, People Development and Process Improvement helped us immensely in providing focus and drive to channel our efforts more efficiently. I wish her success in every endeavour she chooses!”"]']### Assistant: The agent's job is to manage talent special projects at a primary and secondary education organization. Today, the agent is reaching out to the user because they need assistance with financial analysis and budgeting for a new program.
### Human: Agent: ['Akbar Hossain', '➡ Experienced Engineering Leader skilled in managing functional operations and projects in the automotive industry. Expertise in Honda and Subaru specification with advanced understanding of organizational strategies, financial management, lean manufacturing (Six Sigma), and bringing new products to market.⬅💥 I have always tried to add value and make a difference to the company I work for. 💥 2020 CEO Award – 1st place in Cost Saving Excellence Category from Kasai North America (KNA) ➡ Saved $3M💥 2019 Vision, Mission, and Values Award \uf0e0 Exceled in building high-performing teams aligned with these key factors💥 2018 Technical Cost Reduction Award from KNA ➡ Saved $1.5M', '⚙ Project | Program Manager ⚙ Product Design Engineer ⚙ Lean Six Sigma ⚙ Cost Saving Excellence', 'Kasai North America, Inc', '[{"company":"Kasai North America, Inc","company_id":"kasai-na","industry":"Motor Vehicle Manufacturing","location":"Dublin, OH","positions":[{"description":"⚙ Lead 7-member team, managing daily workload, project scope, plus training and development. Responsible for R&D with focus on process and product innovation, including design proposals, material cost savings, mathematical modeling, + data analytics and executive stakeholder engagement.⚙ SAMPLE ACCOMPLISHMENTS✔ VA/VE Lead for Honda, Acura, and Subaru Programs such as Pilot, Odyssey, CR-V, MDX, TLX, RDX, NSX, Ascent, etc.✔ Identified and selected cost saving materials for production efficiency and process improvement.✔ Manage vendors to meet quality, cost, and timing targets for respective vehicle programs.","duration":"Sep 2014 - Present 7 years 3 months","duration_short":"7 years 3 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Kasai North America, Inc","title":"Sr. Design Engineer, Project Management - Cost Reduction VA/VE Lead"}],"url":"https://www.linkedin.com/company/kasai-na"},{"company":"Honda R&D Americas, Inc.","company_id":"honda-r&d","location":"","positions":[{"description":"⚙ Worked with team of engineers to develop conceptual, preliminary, and detailed designs for most critical parts.⚙ SAMPLE ACCOMPLISHMENTS✔ Performed Finite Element Analysis (FEA) to compare stress analysis with previous mass production models. ✔Designed major frame comp including seat assembly, frame body, rear carrier design, suspension and steering brackets.✔ Generated 3D CAD design of parts and assemblies involving plastics and sheet metal. ⚙ Worked with team of engineers to develop conceptual, preliminary, and detailed designs for most critical parts.⚙ SAMPLE ACCOMPLISHMENTS✔ Performed Finite Element Analysis (FEA) to compare stress analysis with previous mass production models. ✔Designed major frame comp including seat assembly, frame body, rear carrier design, suspension and steering brackets.✔ Generated 3D CAD design of parts and assemblies involving plastics and sheet metal.","duration":"Oct 2012 Aug 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2014","start_date":"Oct 2012","subtitle":"Honda R&D Americas, Inc.","title":"Mechanical Design Engineer"}],"url":"https://www.linkedin.com/company/honda-r&d"},{"company":"The Atlas Group","company_id":null,"location":"Wichita, Kansas","positions":[{"description":"⚙ Responsible for supporting and maintaining performance databases, auditing performance, utilizing mathematical models, simulations, and statistics to develop optimal process designs, and efficient resource utilization (people, materials, equipment).⚙ SAMPLE ACCOMPLISHMENTS✔ Created master flow schedule for major assemblies, such as Boeing 737 Doors; Citation XLS+ & Sovereign wing spars; Citation X, XLS, CJ4, Sovereign, and Mustang rudder pedals.✔ Interpreted CATIA models, engineering drawings and customers specs to create and revise manufacturing plans and tool designs.","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"The Atlas Group","title":"Industrial Manufacturing Engineer"}],"url":""}]', '["Vivek Patel “Akbar, He is a great cost and value engineer. He is very good with Cost reduction and cost avoidance activities. He brings in great ideas for cost reduction and follows through until they have been implemented. He is very through with the implementation process, going through all the required validations, quality checks, testing, etc. He is a great team leader as well, and always willing to take charge on any cost reduction proposal and deliver to organization. Working with him, I learned many things about cost control, cost reduction, material selection, processes, etc. Very resourceful and excellent team lead...”","Brad Berry “Akbar officially worked for me at Atlas/PMC, but It is more accurate to say we worked together. At the time we came to know each other I was the Assembly Operations Manager. I was busy designing and implementing a Lean management system to help ignite delivery performance, culture, and hopefully provide a foundation for competitive advantage. I hired Akbar to function as my and the companies only IE/Process Engineer. He would help me develop and produce performance charts, schedules, andon visibility, etc. During this process Akbar also became my sounding board, program and personal cheerleader, creative sidekick, and great friend. I learned a lot from him about many things, had great fun, and I miss him--his genuine support, creativity, intelligence and friendship. I look forward to following his life and career as I know wherever he goes those around him will be better for the experience. ”"]'] User: ['Carin Gleason', 'Quality Engineer with 18 years of manufacturing experience in the medical device and automotive industries. Areas of expertise: * Supplier development including initial qualification, surveillance audits, ongoing monitoring and problem solving. * Quality system auditing in several standards, including ISO 13485, ISO 9001, as well as FDA regulations 21 CFR Part 820. Have conducted over 60 supplier audits, in addition to regular internal audits. * Corrective and Preventive Actions, including root cause analysis techniques and process improvements.', 'Sr. Advanced Quality Engineer at Intelligrated', 'Intelligrated', '[{"company":"Intelligrated","company_id":"intelligrated","industry":"Truck Transportation","location":"Mason, Ohio","positions":[{"description":"","duration":"Aug 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Aug 2017","subtitle":"Intelligrated","title":"Sr. Advanced Quality Engineer"}],"url":"https://www.linkedin.com/company/intelligrated"},{"company":"Honeywell","company_id":"honeywell","location":"Columbus, Ohio Area","positions":[{"description":"Manage suppliers (100+, all product types) for two production sites, with a focus on reducing defects and ensuring that appropriate corrective actions are implemented. • Established system of monitoring and tracking Supplier PPM for local sites as well as coordinating with all Supplier Quality personnel in the division to determine a consistent method for reporting and tracking PPM data for external suppliers.• Work with suppliers to resolve incoming material issues, resulting in a 10-15% drop in PPM each year.• Created documentation to train suppliers on how to access online Corrective Action Tracking system, including basic training for investigating supplier issues (root cause / corrective actions.)• Manage all supplier PPAPs (new products, revision changes, new suppliers) for multiple production sites. Coordinate release of parts to plants.","duration":"Feb 2014 Nov 2016 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2016","start_date":"Feb 2014","subtitle":"Honeywell","title":"Engineer, Supplier III"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Abbott Nutrition","company_id":"abbott-","location":"","positions":[{"description":"Manage approximately 100 suppliers (both component manufacturers and service providers) for the Medical Device group (enteral feeding pumps and associated sets).• Resolves incoming material issues and supplier related issues (on average 40 per year), providing feedback and direction to suppliers to lead towards thorough and effective corrective action plans. Created the Supplier Investigation Training packet to be used in the training of suppliers regarding Abbott expectations for Corrective Action Investigations, resulting in approximately 90% of all supplier-related CAPAs being closed within 90 days. • Conducts all supplier audits (qualification, surveillance and desk audits) to meet department audit schedule commitments. Assures that audit observations and action plans are adequately documented and closed out in a timely manner, and supports the annual development of the supplier audit schedule. Approximately 15-20 on-site supplier audits per year.• Responsible for supporting and implementing process improvement initiatives that support the department and AN operations. Recent projects have included redesign of both the Supplier Categorization process and the Supplier Performance scorecards, as well as a review and update for the Incoming Quality inspection process to reduce approval times.• Assumed responsibility for Corrective and Preventive Action Coordinator, Plant Quality Engineer, and Product Quality Assurance Engineers during Plant Closure Activities at the Pump and Device Manufacturing Centers.","duration":"Sep 2007 Feb 2014 6 years 6 months","duration_short":"6 years 6 months","end_date":"Feb 2014","start_date":"Sep 2007","subtitle":"Abbott Nutrition","title":"Project Leader - Supplier Quality Assurance"}],"url":"https://www.linkedin.com/company/abbott-"},{"company":"Faurecia Exhaust Systems","company_id":null,"location":"","positions":[{"description":"Manufacturer of exhaust systems the the automotive industry. Acted as primary liaison between Franklin Manufacturing Operations and all suppliers for production parts for all supplier-related production issues.• Conducted audits with the Division office Supplier Development group to complete Supplier Audits on an annual and as needed basis, and in launch of new parts into production.• Acted as administrator of the Quality Steering System (Supplier side) for all corrective action requests in order to assure that all were addressed and closed in a timely manner.• Coordinate action and evaluations for all internal and external supplier improvements, resulting in an improvement to the supplier defect rate. (50 PPM)• Responsible for supervision and training of Goods Incoming Inspectors (3) including incoming inspection, on-line problem solving, defect returns, suspect product flow, coordination of sort activities and initiation of Quality Problem Reports.","duration":"Jun 2006 Aug 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Aug 2007","start_date":"Jun 2006","subtitle":"Faurecia Exhaust Systems","title":"Supplier Quality Engineer"}],"url":""},{"company":"Meritor WABCO","company_id":"wabco-na","location":"","positions":[{"description":"Main contact for the Quality Assurance Department for all customer-related issues, including: PPAP submissions, new defective returns, customer complaints, and new product launches. Meritor WABCO is a supplier of ABS components to the North American Truck Industry.• Lead Auditor, responsible for coordinating internal audits (QS-9000, 3\\"\' ed) and all auditors (Troy, MI and Hebron, KY) for biannual audits.• Administrator of the Corrective/Preventive Action System for all corrective action requests in order to assure that all corrective action requests are addressed and closed in a timely manner. • Create all documentation and perform training for all personnel for transition of corrective action system to new format in SAP (accounting system) Quality Module.• Coordinate actions and evaluations for New Defective Continuous Improvement Team for 10% yearly reduction in New Defective PPM.• Responsible for supervision of all returned goods personnel and processes, including rejection reports and PPM analysis.","duration":"Apr 2001 Jun 2006 5 years 3 months","duration_short":"5 years 3 months","end_date":"Jun 2006","start_date":"Apr 2001","subtitle":"Meritor WABCO","title":"Customer Quality Engineer"}],"url":"https://www.linkedin.com/company/wabco-na"},{"company":"Sunnex, Inc","company_id":null,"location":"","positions":[{"description":"Responsible for implementation of quality principles in the Manufacturing Department, including process improvements / development, procedures revision, document control, continuous improvement activities, process control, and internal auditing.• Conducted interdepartmental training for both operators and managers for topics such as QS-9000 basics, APQP, FMEA, and SPC• Coordinated improvement of product and process performance for all product types through the use of regular audits and statistical methods• Developed processes and equipment for new products based on recommendations from R&D and manufacturing operators• Responsible for products produced at contract manufacturers, solved processing and/or product related problems","duration":"Jul 1998 Mar 2001 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2001","start_date":"Jul 1998","subtitle":"Sunnex, Inc","title":"Process Engineer"}],"url":""},{"company":"YSI, Inc","company_id":null,"location":"","positions":[{"description":"Collegiate Collegiate","duration":"Jan 1995 Jan 1997 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 1997","start_date":"Jan 1995","subtitle":"YSI, Inc","title":"Co-op"}],"url":""}]', '["Karen Barker “I\'ve had the pleasure of working with Carin Gleason for the last three and a half years. Carin is a professional, Project Leader - Supplier Quality Assurance person at Abbott Nutrition who is of the highest caliber, and who meticulously researches, audits, and helps suppliers achieve the quality in their operation that Abbott Nutrition expects. I\'ve received several compliments from suppliers who rely on Cairn’s expertise in Supplier Quality Assurance. Carin is an innovative self-starter, who rarely requires supervision. She is punctual, typically exceeds expectations, and manages stress well and voluntarily works overtime to meet a deadline, not to mention Cairn’s superior skills and admirable work ethic. Carin will be a valuable asset to any company striving for excellent Supplier Quality and I strongly encourage companies to consider her for employment. Karen S. Barker”","Paul Wagner “Carin is an outstanding Quality management advocate, project manager and supplier quality manager. Her dedication is second to none, and I highly recommend her.”"]']### Assistant: The agent's job is to manage supplier quality and ensure compliance with industry standards, while the user is reaching out to the agent because they need assistance in conducting supplier audits and implementing corrective actions to improve quality performance.
### Human: Agent: ['Cathy Curley', 'Digital media sales professional and audience strategist with expertise across multiple online platforms. Proficient with emerging technologies and creating custom advertising campaigns reaching exact audience segments. Excel at providing solutions for time-starved clients and providing a single point of contact to create the best most effective digital media campaign every single time. To learn more contact me at cathy.curley@mni.com', 'Digital Media & Audience Targeting Expert', 'MNI Targeted Media', '[{"company":"MNI Targeted Media","company_id":"mnitargetedmedia","industry":"Marketing Services","location":"Colorado, New Mexico, Wyoming, Montana","positions":[{"description":"MNI Targeted Media is a media planning and buying company, committed to providing agencies and brands superior media planning and buying services, with both proven and emerging digital technology and proprietary data. MNI Targeted Media is a media planning and buying company, committed to providing agencies and brands superior media planning and buying services, with both proven and emerging digital technology and proprietary data.","duration":"Mar 2014 - Present 7 years 8 months","duration_short":"7 years 8 months","end_date":"Present","start_date":"Mar 2014","subtitle":"MNI Targeted Media","title":"Account Executive"}],"url":"https://www.linkedin.com/company/mnitargetedmedia"},{"company":"Time Inc.","company_id":"time-inc-","location":"Colorado, New Mexico, Wyoming & Montana","positions":[{"description":"We provide targeted digital advertising programs, and offer clients a single point of contact for multi-platform, customized, demo and geo-targeted digital advertising. From research and strategy to implementation and analysis, we deliver digital products and services needed to efficiently and effectively reach audiences across the country or across the street. We provide targeted digital advertising programs, and offer clients a single point of contact for multi-platform, customized, demo and geo-targeted digital advertising. From research and strategy to implementation and analysis, we deliver digital products and services needed to efficiently and effectively reach audiences across the country or across the street.","duration":"Mar 2012 Mar 2014 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2014","start_date":"Mar 2012","subtitle":"Time Inc.","title":"Account Executive"}],"url":"https://www.linkedin.com/company/time-inc-"},{"company":"Clear Channel Media & Entertainment","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Working with clients and advertising agencies by simplifying the online and offline media planning and buying process. Working with clients and advertising agencies by simplifying the online and offline media planning and buying process.","duration":"2007 Mar 2012 5 years","duration_short":"5 years","end_date":"Mar 2012","start_date":"2007","subtitle":"Clear Channel Media & Entertainment","title":"Integrated Media Account Supervisor"}],"url":""}]', '["Rob Moore “Cathy is an extremely talented sales professional with a laser focus on results combined with a strong customer focus. She is a highly collaborative team player who brings out the best in others. I found her a pleasure to work with and a valued member of the Team. Cathy exceeded annual budgets every year and set territory revenue record her second year on the job. She was able to close high-value accounts and bring new business to the Company. Cathy was awarded \\"Presidents Circle\\" award for top sales performance multiple years. She navigates the ad agency and client landscape with complete professionalism. Her relationships in Denver are strong and her clients respect and rely on her and trust her completely.”","Gina Ive “I worked with Cathy for nearly 4 years, and was immediately impressed with her authenticity and ability to build relationships with coworkers and clients. She is a veteran media seller in her market, and has relationships across agencies and brands where she is known as a trusted advisor. She has experience across multiple digital platforms, as well as radio and print which makes for a well-rounded seller with feet firmly planted in media across the board. I would jump at the chance to work with Cathy again!”"]'] User: ['Carolyn Rhoades', 'If you want something done in life — ask a busy person | Stay hungry, stay foolish', 'Building Brands @ CMDS', 'CMDS', '[{"company":"CMDS","company_id":"cmds","industry":"Advertising Services","location":"Colts Neck, New Jersey, United States","positions":[{"description":"","duration":"Jul 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jul 2021","subtitle":"CMDS","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/cmds"},{"company":"Cul+ure Collective","company_id":"cul-ure-collective-hospitality-group","location":"Asbury Park, New Jersey","positions":[{"description":"https://www.culturehg.com/ https://www.culturehg.com/","duration":"Sep 2019 Jul 2021 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2021","start_date":"Sep 2019","subtitle":"Cul+ure Collective","title":"Guest Experience Marketing"}],"url":"https://www.linkedin.com/company/cul-ure-collective-hospitality-group"},{"company":"Traffic Builders Digital Marketing","company_id":"traffic-builders","location":"Toms River, New Jersey","positions":[{"description":"","duration":"Jan 2019 Jul 2019 7 months","duration_short":"7 months","end_date":"Jul 2019","start_date":"Jan 2019","subtitle":"Traffic Builders Digital Marketing","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/traffic-builders"},{"company":"Rogue Hospitality Group","company_id":"rogue-hospitality-group","location":null,"positions":[{"description":"","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"Rogue Hospitality Group","title":"Director of Marketing"},{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Rogue Hospitality Group","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/rogue-hospitality-group"},{"company":"i3 Creative Agency","company_id":"i3-creative-agency","location":"Greater New York City Area","positions":[{"description":"","duration":"Sep 2016 Jun 2017 10 months","duration_short":"10 months","end_date":"Jun 2017","start_date":"Sep 2016","subtitle":"i3 Creative Agency","title":"Account Executive"}],"url":"https://www.linkedin.com/company/i3-creative-agency"},{"company":"Oceanfront Merchants Association","company_id":null,"location":"Myrtle Beach, South Carolina","positions":[{"description":"","duration":"Aug 2014 Jul 2016 2 years","duration_short":"2 years","end_date":"Jul 2016","start_date":"Aug 2014","subtitle":"Oceanfront Merchants Association","title":"Marketing Intern"}],"url":""},{"company":"Horry-Georgetown Technical College Continuing Education","company_id":"gohgtc","location":"Conway, South Carolina","positions":[{"description":"","duration":"Sep 2013 Jan 2014 5 months","duration_short":"5 months","end_date":"Jan 2014","start_date":"Sep 2013","subtitle":"Horry-Georgetown Technical College Continuing Education","title":"Spanish Tutor"}],"url":"https://www.linkedin.com/company/gohgtc"}]', '["Nichole Fellouris “Working for Carolyn is something I am truly thankful for. As a boss, she is patient, understanding and open minded. Carolyn is always open to answering my questions, and is always offering her help and guidance. I am constantly learning from Carolyn. As a person, Carolyn is respectful, caring, supportive and genuine. She respects your work home life balance, cares how you are doing, and truly wants to get to know you. Carolyn is truly a great team player and wants to see the best for everyone who works with and for her. Carolyn is an open door kind of person and is ready to do whatever it takes to make your work experience as satisfying and rewarding as possible.”","Bob Makin “It is beautiful to do business with Carolyn. She has great passion for and work ethic toward building her brand. ”"]']### Assistant: The agent's job is to provide customized digital media campaigns and act as a single point of contact for clients, and today the user is reaching out to the agent because they need assistance with audience targeting and creating effective advertising campaigns.
### Human: Agent: ['Katie Ward', 'Specializing in excellent communication, Katie directs team efforts for efficient and successful project completion. An experienced copy-writer, her work has been seen by hundreds of thousands of customers worldwide for high-conversion sales. She currently oversees web and print marketing, communication, and publicity.', 'Pursuing creative, winsome, and excellent communication for non-profit organizations.', 'Christian Home Educators of Colorado', '[{"company":"Christian Home Educators of Colorado","company_id":"christian-home-educators-of-colorado","industry":"Religious Institutions","location":"Parker, CO","positions":[{"description":"Remotely directs a marketing team of employees, contractors, and volunteers, working together to promote CHEC and communicate with constituents. Manages employee team for maximum efficiency, employee well-being, and adherence to organization mission, and handles the hiring process, annual reviews, and regular meetings. Oversees all organization communication to the public, ensuring vision consistency and content excellency. For the tri-annual magazine, creates copy and oversees design for advertisements, proofs all articles, and approves full layout before publication. For event publications, oversees the design and layout process with graphic artist and creates all promotional copy. Manages organization-wide project management systems and production schedules. Manages a team for website building, design and redesign, including writing content, reorganizing sitemaps for simplicity and efficiency, and ongoing website maintenance and design refreshes. Created, maintains, and oversees social media account posting and interaction. Manages event customer service via email and social media for online events of 23,000+ attendees. Coordinates marketing partnerships for events reaching hundreds of thousands of potential attendees. Composes copy and directs design for events and publications. Directly handles or oversees email campaigns, including scheduling, advertisement coordinating, designing, copywriting, campaign delivery, and statistic tracking. Coordinates video productions including selecting music, researching content, writing scripts, overseeing editing, and publishing on video channels.","duration":"Mar 2015 - Present 6 years 9 months","duration_short":"6 years 9 months","end_date":"Present","start_date":"Mar 2015","subtitle":"Christian Home Educators of Colorado","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/christian-home-educators-of-colorado"},{"company":"Katie Ward Photography","company_id":null,"location":"Lee\'s Summit, MO","positions":[{"description":"Photography for family portraits, ministry/church events, weddings, and senior portraits. Directly handled session scheduling, location, camera shots, editing, and final delivery of digital images. Photography for family portraits, ministry/church events, weddings, and senior portraits. Directly handled session scheduling, location, camera shots, editing, and final delivery of digital images.","duration":"Oct 2012 Dec 2018 6 years 3 months","duration_short":"6 years 3 months","end_date":"Dec 2018","start_date":"Oct 2012","subtitle":"Katie Ward Photography","title":"Photographer"}],"url":""},{"company":"Midwest Parent Educators (MPE)","company_id":"mpeinkc","location":null,"positions":[{"description":"Handled all aspects of publication content and design, ensuring all materials were consistent with the organization\'s vision and enforcing style consistency and content accuracy. Assisted with the Women\'s Retreat and Homeschool Conference, attending committee meetings and managing communication. Handled special event promotional and onsite publications, including acquiring, writing, and/or editing content, designing layout, and delivering final product for print. Handled event photography. Created event survey forms and delivered survey reports. Edited and designed 10x/year membership newsletter publication.","duration":"Sep 2009 Jul 2017 7 years 11 months","duration_short":"7 years 11 months","end_date":"Jul 2017","start_date":"Sep 2009","subtitle":"Midwest Parent Educators (MPE)","title":"Publications Editor & Designer"},{"description":"Managed all aspects of the office, including the membership database, website, customer service, office-assigned conference organization, and advertisement coordination.","duration":"Sep 2009 May 2010 9 months","duration_short":"9 months","end_date":"May 2010","start_date":"Sep 2009","subtitle":"Midwest Parent Educators (MPE)","title":"Office Manager"}],"url":"https://www.linkedin.com/company/mpeinkc"},{"company":"AME Program","company_id":"ame-program","location":"Parker, CO","positions":[{"description":"Created and managed email marketing campaigns, including planning schedule, brainstorming topics, writing copy, requesting graphic design, and final delivery. Coordinated all website and blog content, including acquiring, writing and/or editing content, designing or requesting layout, managing proofing process, and final publication. Managed event promotion and attendee communication, including social media and email. Created and managed email marketing campaigns, including planning schedule, brainstorming topics, writing copy, requesting graphic design, and final delivery. Coordinated all website and blog content, including acquiring, writing and/or editing content, designing or requesting layout, managing proofing process, and final publication. Managed event promotion and attendee communication, including social media and email.","duration":"Jul 2015 Apr 2016 10 months","duration_short":"10 months","end_date":"Apr 2016","start_date":"Jul 2015","subtitle":"AME Program","title":"Marketing Assistant"}],"url":"https://www.linkedin.com/company/ame-program"},{"company":"Abundant Life Baptist Church","company_id":"abundant-life-baptist-church","location":"Lee\'s Summit, MO","positions":[{"description":"Assisted Children\'s Ministry Pastor with ministry operations, communication, and ministry calendar. Coordinated events including week-long camps and various outreach events. Maintained children\'s section of church-wide database and check-in system. Oversaw ministry-wide resource purchases, budget, and storage/organization. Maintained children\'s website, social media, publications, and other promotion. Assisted Children\'s Ministry Pastor with ministry operations, communication, and ministry calendar. Coordinated events including week-long camps and various outreach events. Maintained children\'s section of church-wide database and check-in system. Oversaw ministry-wide resource purchases, budget, and storage/organization. Maintained children\'s website, social media, publications, and other promotion.","duration":"May 2010 Jan 2014 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jan 2014","start_date":"May 2010","subtitle":"Abundant Life Baptist Church","title":"Children\'s Ministry Assistant"}],"url":"https://www.linkedin.com/company/abundant-life-baptist-church"},{"company":"Metropolitan Community College-Longview","company_id":null,"location":"Lees Summit, MO","positions":[{"description":"Assisted college students with English (all levels of composition, including brainstorming, outlining, composing, editing, and formatting), accounting, and macroeconomics. Presented the Writing Center Tutoring Lab to English class audiences. Assisted college students with English (all levels of composition, including brainstorming, outlining, composing, editing, and formatting), accounting, and macroeconomics. Presented the Writing Center Tutoring Lab to English class audiences.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"Metropolitan Community College-Longview","title":"Tutor"}],"url":""}]', '["Deborah Kangas “Katie and I worked together on the Midwest Parent Educator Conference Committee for several years. She is an incredibly organized, dedicated person. She is extremely reliable, making her an excellent team mate! Even though the group we worked with was comprised of people significantly older than both of us, they all respected Katie\'s thoughts and insightful perspectives. She was able to easily communicate with people of all ages, whether co-workers or supervisors. Katie is always gracious under pressure. She has such a bright, outgoing spirit, adding life and value to everything she does. She is never arrogant or rude, she is humble and kind to all those around her. I thoroughly enjoyed working with her and would love to work with her again. ”","Bill Ward “Organized, productive, passionate...all describe Katie in all her professional roles. Currently expanding the reach of her non-profit employer through online marketing, social media blitzing, and web site management. Definitely a difference maker for any organization lucky enough to enlist her talents.”"]'] User: ['Jacqueline Wallner', 'Diversified International higher education recruiter and manager with a passion for leading and coaching teams to achieve results.', 'Education Professional', 'Oak Park Elementary District 97', '[{"company":"Oak Park Elementary District 97","company_id":"oak-park-elementary-district-97","industry":"Education Administration Programs","location":null,"positions":[{"description":"","duration":"Aug 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Oak Park Elementary District 97","title":"Multi-Needs Teacher Assistant"},{"description":"","duration":"Feb 2019 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Oak Park Elementary District 97","title":"Substitute Teacher"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer Boost Teacher Assistant"},{"description":"","duration":"Jun 2021 Jul 2021 2 months","duration_short":"2 months","end_date":"Jul 2021","start_date":"Jun 2021","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"},{"description":"","duration":"Jun 2019 Jul 2019 2 months","duration_short":"2 months","end_date":"Jul 2019","start_date":"Jun 2019","subtitle":"Oak Park Elementary District 97","title":"Summer ESY Teacher Assistant"}],"url":"https://www.linkedin.com/company/oak-park-elementary-district-97"},{"company":"iCook After School","company_id":"i-cook-after-school","location":"Greater Chicago Area","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 6 months","duration_short":"3 years 6 months","end_date":"Present","start_date":"Oct 2018","subtitle":"iCook After School","title":"Instructor"}],"url":"https://www.linkedin.com/company/i-cook-after-school"},{"company":"Shorelight Education","company_id":null,"location":"Boston, MA","positions":[{"description":"Executed lead management, conversion, and pre-arrival activities in the US Onshore region. Responsible for D2C lead management and conversion, regional visa success, and overall conversion and arrival of new students on campus. Collaborated with regional-based Enrollment Counselors and Enrollment Services Advisors to support agents, prospective international students, and their families with the counseling, application, financial, visa, and pre-arrival processes to Shorelight\'s 16 partner universities and surrounding communities. Drove direct applications, conversion from offer to deposit, conversion from deposit to enrollment, high rate of pre-payment, high rate of visa issuance, and on-time arrival to campuses.","duration":"Mar 2018 Aug 2018 6 months","duration_short":"6 months","end_date":"Aug 2018","start_date":"Mar 2018","subtitle":"Shorelight Education","title":"Enrollment Services Manager"}],"url":""},{"company":"Boston Cares","company_id":null,"location":"Greater Boston Area","positions":[{"description":"Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters. Mobilized teams of up to 100 volunteers to complete charity projects through employer-sponsored service days. Ensured volunteers had the tools, materials, and training to complete high-quality, high-impact projects for effective days-of-service. Projects ranged from building STEM kits for BPS students to beautifying and landscaping playgrounds to building beds for people transitioning out of homeless shelters.","duration":"Sep 2017 Apr 2018 8 months","duration_short":"8 months","end_date":"Apr 2018","start_date":"Sep 2017","subtitle":"Boston Cares","title":"Corporate Volunteer Leader"}],"url":""},{"company":"Kendall College","company_id":"kendall-college","location":null,"positions":[{"description":"Recruited international students from 30+ countries, including: China, Taiwan, South Korea, India, and Southeast Asia through education agents, travel, and daily follow-up via email, phone calls, and social media. Managed and coached the International Enrollment Advisors and Student Workers via weekly side-by-sides, 1-on-1s, phone observes, and KPI coaching. Established SOPs, created reports and forecasts to inform Finance on revenue projections. Improved retention for four consecutive intakes, achieving 0% attrition.Engaged and collaborated with a network of 12 international agents to achieve recruitment targets. Facilitated global agent contract negotiations with legal and executive leadership. Calculated and verified commission payments through BirchStreet AP system. Co-managed digital marketing campaigns with digital marketing managers through translated microsites, SEO (Baidu), and social media in China and Southeast Asia.","duration":"Feb 2016 Jun 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jun 2017","start_date":"Feb 2016","subtitle":"Kendall College","title":"International Enrollment Manager"},{"description":"Counseled prospective students with a consultative, student-centered approach. Recommended programs and concentrations based on goals and motivation.","duration":"Aug 2013 Jan 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jan 2016","start_date":"Aug 2013","subtitle":"Kendall College","title":"Enrollment Advisor"}],"url":"https://www.linkedin.com/company/kendall-college"},{"company":"Swedish Bakery","company_id":"swedish-bakery-inc","location":"Greater Chicago Area","positions":[{"description":"Independently closed and collected payments on over 180 corporate and private social event contracts for greater than $100,000 in sales. I achieved 94% sales to tasting appointment closing rate in 2012.As a manager, I supervised a team of 20 part-time retail bakery clerks and supported back-end sales and marketing. I designed and implemented promotions for bakery products across 4 departments. I also maintained the Facebook, Twitter, Pinterest, Constant Contact, SwedishBakery.com, SinglePlatform, WeddingWire, and theKnot accounts. To support retail sales, I also costed and priced wholesale items that were sold through the retail storefront.","duration":"Sep 2011 Aug 2013 2 years","duration_short":"2 years","end_date":"Aug 2013","start_date":"Sep 2011","subtitle":"Swedish Bakery","title":"Sales Manager and Wedding/Custom Cake Consultant"}],"url":"https://www.linkedin.com/company/swedish-bakery-inc"},{"company":"Sofitel Chicago Water Tower","company_id":"sofitel","location":"Greater Chicago Area","positions":[{"description":"Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team. Prioritized the demands of the restaurant, banquets, room service, and concierge to provide a luxurious guest experience in a deadline driven environment. Cross-trained to acquire working knowledge of every shift in pastry department. Covered vacations, sick and bereavement leaves in department, including one month of overnight bakingDesignated EcoSure Captain by the Executive Chef to create, monitor, and enforce sanitarian schedule and procedures for kitchen team.","duration":"Jan 2010 May 2011 1 year 5 months","duration_short":"1 year 5 months","end_date":"May 2011","start_date":"Jan 2010","subtitle":"Sofitel Chicago Water Tower","title":"Baker and Pastry Cook"}],"url":"https://www.linkedin.com/company/sofitel"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida Area","positions":[{"description":"•Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift •Rotated through the production, cakes, breads, and restaurant stations to produce items for 12 food outlets daily •Upheld the standards of excellence for a AAA 4 diamond resort as a member of station teams up to 5 people•Consistently outperformed fellow interns in practical exams administered by Regional Pastry Chef •Trained new cast member in duties of bread shift","duration":"Jul 2009 Sep 2009 3 months","duration_short":"3 months","end_date":"Sep 2009","start_date":"Jul 2009","subtitle":"Walt Disney World","title":"College Program Intern at Yacht and Beach Club Resorts"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"CareerBuilder.com","company_id":"careerbuildercom","location":"Greater Chicago Area","positions":[{"description":"•Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month •Consulted with mid to senior level executives regarding macro level recruiting and branding strategies through media and technology•Performed applicable accounts receivable collections including billing and merchant services•Managed account base of $160,000•Achieved 248% of quota in final month","duration":"Jun 2007 Jun 2008 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2008","start_date":"Jun 2007","subtitle":"CareerBuilder.com","title":"Online Specialist/Account Manager"}],"url":"https://www.linkedin.com/company/careerbuildercom"},{"company":"Northwestern Mutual Financial Network","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School •Developed client building skills via entrepreneurial spirit and weekly in-house continuing education•Mentored by veteran representative for 100% joint work•Successful completion of FastTrack Sales School","duration":"Jan 2007 May 2007 5 months","duration_short":"5 months","end_date":"May 2007","start_date":"Jan 2007","subtitle":"Northwestern Mutual Financial Network","title":"Financial Representative Intern"}],"url":""},{"company":"The University of Iowa","company_id":null,"location":"Iowa City, Iowa Area","positions":[{"description":"•Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007 •Ambassador of University student body via informative and engaging walking tours and meal hosts to thousands of prospective students•Featured in admissions recruiting video shown to all prospective students 2006-2007•Consulted in hiring of new Tour Guides; facilitated group interviews•Nominated Tour Guide of the Month July/August 2006 and nominated Tour Guide of the Year 2007","duration":"Jan 2005 May 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2007","start_date":"Jan 2005","subtitle":"The University of Iowa","title":"Campus Tour Guide"}],"url":""},{"company":"The University of Iowa Hillel","company_id":null,"location":"","positions":[{"description":"Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies Engaged University of Iowa Jewish community by providing cultural, academic, community service, and religious programmingCollaborated with Co-President and Attended Student President\'s Leadership Training at the Shusterman International Center to connect and collaborate on strategy to engage and empower our student bodies","duration":"2004 2005 1 year","duration_short":"1 year","end_date":"2005","start_date":"2004","subtitle":"The University of Iowa Hillel","title":"Student Co-President"}],"url":""}]', '["Dina Altieri, M.S.Ed., CEC, CCE, CHE “I met Jacqueline, or \\"Jacquie,\\" nearly nine years ago when I was a Chef Instructor and Knowledge Bowl coach at Kendall College in Chicago. There she studied Baking and Pastry and Culinary Arts and was a stellar student. As an educator, students rarely surprise me but Jacquie is someone whose professionalism, leadership, motivation and resilience actually surprised me during the two years she played for the college\'s Knowledge Bowl team. I witnessed her leadership manifest itself in ways I had not anticipated. She and her teammates traveled the United States, earning multiple gold medals and remained undefeated both years at a national level. This trajectory set the team into motion and in the seven following years we remained regionally undefeated. Additionally, she continued to act as a mentor for future teams. After graduation, Jacquie worked for Kendall College as an International Enrollment Manager and at the time, I was the Dean of the School of Culinary Arts. It was my pleasure to interact with her as a colleague in a different capacity. I found her to be very diligent, compassionate and thorough in her daily work and what resonated most was our common approach to putting students first 100% of the time. She is a top-notch individual who would be an asset to any organization. ”","Dana Kirby, MBA “It was a pleasure of working with Jacquie for 4 years at Kendall College . It’s no surprise that Jacquie was promoted to management during her time here. Jacquie is a person with a strong ownership and strives for results all the time. She sees and can address everything from the big picture to the details. She was responsible for many process improvements during her tenure at Kendall. Jacquie is creative, energetic, solutions oriented and highly motivated with great communication skills. She is an asset to any company that she’s with.”"]']### Assistant: The agent's job is to oversee web and print marketing for a non-profit organization, and today, the agent is reaching out to the user because they need assistance in recruiting and managing international students for their educational institution.
### Human: Agent: ['Jeffrey Lee', '李俊毅 Gallerist / Advisor with 20+ years of relevant experience and extensive knowledge of the modern & contemporary art market, as well as digital art, NFTs, web3, and the Blockchain. Specialties: fine art collection and investment consulting, artist representation, curation, public art planning and execution, project management, networking, and marketing.', 'LMG+ frensHouse', 'frensHouse', '[{"company":"frensHouse","company_id":null,"location":"Los Angeles, California, United States","positions":[{"description":"","duration":"Feb 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Feb 2022","subtitle":"frensHouse","title":"Co-Founder"}],"url":""},{"company":"LMG+","company_id":null,"location":"Shanghai, China","positions":[{"description":"","duration":"Jan 2021 - Present 1 year 3 months","duration_short":"1 year 3 months","end_date":"Present","start_date":"Jan 2021","subtitle":"LMG+","title":"Founder"}],"url":""},{"company":"Longmen Art Projects","company_id":"longmen-art-projects","location":"","positions":[{"description":"","duration":"Aug 2010 - Present 11 years 8 months","duration_short":"11 years 8 months","end_date":"Present","start_date":"Aug 2010","subtitle":"Longmen Art Projects","title":"Director"}],"url":"https://www.linkedin.com/company/longmen-art-projects"},{"company":"Spores Network","company_id":"sporesnetwork","location":"Shanghai, China","positions":[{"description":"","duration":"May 2021 Feb 2022 10 months","duration_short":"10 months","end_date":"Feb 2022","start_date":"May 2021","subtitle":"Spores Network","title":"Chief Art Curator"}],"url":"https://www.linkedin.com/company/sporesnetwork"},{"company":"Sothebys","company_id":"sothebys","location":null,"positions":[{"description":"20th Century Chinese Art Department (Hong Kong)","duration":"Jan 2009 Jun 2010 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2010","start_date":"Jan 2009","subtitle":"Sothebys","title":"Specialist"},{"description":"Chinese Contemporary Art Department (New York)","duration":"May 2008 Jan 2009 9 months","duration_short":"9 months","end_date":"Jan 2009","start_date":"May 2008","subtitle":"Sothebys","title":"Specialist"}],"url":"https://www.linkedin.com/company/sothebys"},{"company":"Tiandi Lungmen (Shanghai) Co., Ltd.","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2004 May 2008 3 years 6 months","duration_short":"3 years 6 months","end_date":"May 2008","start_date":"Dec 2004","subtitle":"Tiandi Lungmen (Shanghai) Co., Ltd.","title":"Project Manager"}],"url":""},{"company":"Beijing Hanhai Auction Co.","company_id":null,"location":"","positions":[{"description":"Department of Oil Paintings & Sculptures Department of Oil Paintings & Sculptures","duration":"Dec 2004 Jan 2008 3 years 2 months","duration_short":"3 years 2 months","end_date":"Jan 2008","start_date":"Dec 2004","subtitle":"Beijing Hanhai Auction Co.","title":"Specialist"}],"url":""}]', '["Min Peng “Efficient and diplomatic, it is always a pleasure to work with Jeff. His knowledge of contemporary Asian art and acute business sense have served him perfectly in the art business. Having worked with him since 2005, I find him both a reliable client and a delightful friend. Will look forward to working with him again.”","Milton Chou “Jeff has strong experience in the Asian art auction industry and has a unique skill set with respect to his dual knowledge in Western and Asian art. I have known Jeff for 4 years and he has been the consummate business professional and look forward to working with him again.”"]'] User: ['Paul Lombardi', 'Impressive Painting and Powerwashing is a locally owned business that is registered in Bellingham Massachusetts. I am fully insured and have many references from satisfied customers. My company is a business that is dedicated to top quality work and exceeding customer expectations.', 'Owner/operator at Impressive Painting and Power Washing', 'Impressive Painting and Power Washing', '[{"company":"Impressive Painting and Power Washing","company_id":null,"location":"Bellingham, Ma.","positions":[{"description":"","duration":"Sep 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Sep 2012","subtitle":"Impressive Painting and Power Washing","title":"Owner/Operator"}],"url":""},{"company":"Quality Painting and Restoration","company_id":null,"location":"Worcester, Ma.","positions":[{"description":"","duration":"Aug 2009 Sep 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2012","start_date":"Aug 2009","subtitle":"Quality Painting and Restoration","title":"Painter"}],"url":""}]', '["LinkedIn User “Paul painted the picket fence that encloses my entire yard. He power washed and prepared it properly prior to the beautiful job he did painting it. He also painted my ReMax office and some rooms in my house. He noticed some imperfections in other areas that he perfected for me. Paul recommended colors when I was at a loss and the end results were perfect. He was kind to my children, always showed up when he said he would and his prices beat any of his competitors. I now refer Paul to any of my Real Estate clients/non clients in need of painting. I highly recommend Impressive Interiors by Paul!”","Barbara Todaro “Paul Lombardi provides quality work in a timely fashion with the utmost of care and detail. I recommend Paul Lombardi to everyone who is in need of a quality painter who charges reasonable prices.”"]']### Assistant: The agent's job is to provide fine art collection and investment consulting, and the user is reaching out to the agent because they need advice on painting restoration and color recommendations for their upcoming project.
### Human: Agent: ['Barbara Roy', 'CONTENT STRATEGIST, PROFESSIONAL RESUME WRITER, AND CONTENT, CREATIVE, COMMUNICATIONS & TRAINING DEVELOPER>>>I create resumes, cover letters, and LinkedIn profile content for all experience levels. Specialty concentration on resumes for creatives and entertainment industry professionals. https://www.scarlettown.biz/>>>Consistently successful strategic content, communications, and training creator within the technology industry, including internet networking, SaaS, and education/eLearning. Additional areas of expertise and interest include:~Partners / ISVs / Sales Enablement~Customer Experience (key source and positioning content, customer journey, personas)~UX / UI~Cybersecurity~Data Protection / Privacy~Trust / Safety~Cloud~IoT~AI', 'Content, Communications & Training Strategist/Creator | Career Services-Resume Writer', 'Scarlettown Communications LLC', '[{"company":"Scarlettown Communications LLC","company_id":"scarlettown-communications-llc","industry":"Writing and Editing","location":"United States","positions":[{"description":"CONTENT WRITING, EDITING & CREATIVE DESIGNI provide a full suite of content, creative, communications, training, technical writing and editing services. Visit https://www.scarlettown.biz/content-services.CAREER SERVICESThrough my Scarlettown Communications, LLC website, scarlettown.biz, and, as a sub-contractor with Talent, Inc., I help clients secure interviews and new opportunities by developing strategies that position or reposition them in a competitive job market. I create resumes, cover letters, LinkedIn profile content, references, and production credits for all experience levels, assisting professionals in a wide variety of industries. Specialty concentration on creatives and those in the entertainment industry.SONGWRITINGThere are a few ways to work with me in this space: >SoundBetter.com (https://soundbetter.com/profiles/145406-scarlettown-music) - Top line melody writing, lyrics, or lyrics and music songwriting >SongTrust.com - License songs from my publishing catalog >My Website (https://www.scarlettown.biz/songwriting) - Request demo of songs to consider for an upcoming recording >ReverbNation (https://www.reverbnation.com/barbiesstudiosongs) - Stream, download, and purchase songs for listening","duration":"Jul 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Jul 2020","subtitle":"Scarlettown Communications LLC","title":"Sr Content Strategist & Creator"}],"url":"https://www.linkedin.com/company/scarlettown-communications-llc"}]', '["“I cannot say enough great things about Barbara. I never thought I would hire someone to write my resume as I consider myself to be a bit of a writer but resume writing is a skill unto itself, and Barbara is a master. My new resume is amazing. And my LinkedIn views are up 350% since using the profile created by her. Not only did Barbara create an amazing resume and LinkedIn profile for me but her positivity and kindness has done wonders for my mental health. Working with Barbara has been a dream and an ego boost, which is nice after a layoff! ”","“When the pandemic hit I began studying Covid Compliance to get certified for my industry. I quickly realized, if I was to successfully pivot, my resume and profile would need a thorough make-over. I found https://personaltouchcareerservices.com/ on Linkedin who assigned Barbara as my dedicated writer. I was immediately impressed with Barbara, her writing skills are spot on and her knowledge on how to make Linkedin work for \'you\', are simply invaluable. The investment paid off and I\'ve been able to secure interviews using the revamped professional documents. I\'ve also personally recommended Barbara and \'personal touch\' to several industry friends. ”","“Coming into the mainstream work force after 15 years was a daunting effort for me. My chest got tight every time I thought I’d like to apply for a job because I knew my resume and cover letter were not professional looking. Like most people, I simply wasn’t good at writing one. As an upper level professional, I wanted to have an edge over all the other resumes that employers received. I hired Personal Touch and Barbara wrote my resume. She was incredibly easy to work with. When I received the first draft, I wrote back “WOW!” My mother and sister, who are upper level professionals as well, gave it to their HR departments to critique and both thought it was fantastic. If I decide to start applying for different type positions, which require new wording, I will hire her again. She brought my confidence level way higher than where it was before. I appreciate her so much. I highly recommend her to anyone needing a resume. ”","“I was a little lost in how to find a resume writer in my field. Luckily, I was referred to Barbara and she exceeded my expectations. She revamped my resume, LinkedIn page as well as cover letter. I am so grateful I had her revamp all three, as it has been invaluable when applying for jobs. If you put in the work to give her detailed information, Barbara will go above and beyond to thoughtfully write a resume that achieves your professional goals, while at the same time capture you as an individual. The back and forth exchange we had was effortless as she is very experienced and truly a wordsmith. Her pragmatic, well informed approach will yield results quickly. No matter what line of work you are in, Barbara will do wonders with your resume. ”","“What can I say about Barbara, a Lot! I hired her to write my Resumé, Cover Letter & revise my Linkedin, and she blew me away. She did an in-depth analysis of my work history, stayed in constant communication throughout the process, and presented a final product that exceeded expectations. She is a total professional and has an excellent command of the English language. I highly recommend her!”"]'] User: ['Bill Rounds', 'Designer with extensive experience in Industrial Design, Graphic Design and UI design. Specialties: Art Direction in all aspects of design, communicating ideas and delivering final designs that are valuable to my clients.', 'Senior Designer', 'Self', '[{"company":"Self","company_id":null,"location":"Massachusetts","positions":[{"description":"","duration":"2015 - Present 7 years","duration_short":"7 years","end_date":"Present","start_date":"2015","subtitle":"Self","title":"Freelance/ Contract Designer"}],"url":""},{"company":"Brooks Automation","company_id":null,"location":"Brooks Automation, Chelmsford Ma","positions":[{"description":"Senior Designer providing design direction for industrial design, graphic design, and user interface design. Senior Designer providing design direction for industrial design, graphic design, and user interface design.","duration":"Nov 2011 Sep 2014 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2014","start_date":"Nov 2011","subtitle":"Brooks Automation","title":"Senior Designer/Technical Illustrator"}],"url":""},{"company":"Skyward Mobile","company_id":"skyward-mobile","location":"","positions":[{"description":"Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials. Lead user interface graphic designer. Worked closely with mobile developers and engineers creating phone applications. Created buttons, backgrounds, animation and splash screens for dozens of products. Created concept art for client applications and guided them through design requirements. Responsible for creating marketing graphic material such as website art and elements. Created company logo and branding materials.","duration":"Oct 2006 Oct 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Oct 2008","start_date":"Oct 2006","subtitle":"Skyward Mobile","title":"Lead UI/Graphics Designer"}],"url":"https://www.linkedin.com/company/skyward-mobile"},{"company":"lwr design","company_id":null,"location":"","positions":[{"description":"Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday. Freelance designer generating concepts, illustrations and designs for small design firms to large corporations. On the way learning how to communicate ideas in the most proficient and timely way Working as a freelance designer allowed me to work in a different design field every other month. From medical products to mobile phone UI graphics it was a new experience everyday.","duration":"Jan 2003 Oct 2006 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2006","start_date":"Jan 2003","subtitle":"lwr design","title":"Freelance designer"}],"url":""},{"company":"Farm Design","company_id":null,"location":"","positions":[{"description":"Industrial Design, Concept Sketching, Model making, Product development, Product rendering. Industrial Design, Concept Sketching, Model making, Product development, Product rendering.","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Farm Design","title":"Freelance Designer"}],"url":""},{"company":"Sikorsky Aircraft","company_id":"sikorsky","location":"","positions":[{"description":"Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters. Designed interior components (Chairs, Divans, Consoles, Doors, Ashtrays etc...) and exterior paint schemes for the S70,S76 & S92 model helicopters.","duration":"Oct 2000 Jun 2003 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jun 2003","start_date":"Oct 2000","subtitle":"Sikorsky Aircraft","title":"Industrial Designer"}],"url":"https://www.linkedin.com/company/sikorsky"},{"company":"Polaroid ID systems","company_id":"polaroid","location":"","positions":[{"description":"Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}. Designed hardware enclosures for for ID camera\'s and signature scanners to be used at your local DMV. I also designed security and graphic features to be used on your driver license [cards}.","duration":"Oct 1999 Sep 2000 1 year","duration_short":"1 year","end_date":"Sep 2000","start_date":"Oct 1999","subtitle":"Polaroid ID systems","title":"Industrial/Graphic Designer"}],"url":"https://www.linkedin.com/company/polaroid"},{"company":"Identico (now Helix Design)","company_id":null,"location":"","positions":[{"description":"Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time. Great opportunity to learn about design and the process of making a product from start to finish. I learned so much in a short period of time.","duration":"May 1998 Sep 1998 5 months","duration_short":"5 months","end_date":"Sep 1998","start_date":"May 1998","subtitle":"Identico (now Helix Design)","title":"Industrial Designer (internship)"}],"url":""},{"company":"Saucony","company_id":null,"location":"","positions":[{"description":"Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design. Designed running shoes for the masses and a warm up suit for Dave Scott. I had a lot of fun and gained vital knowlege that I use everyday I design.","duration":"May 1997 Sep 1997 5 months","duration_short":"5 months","end_date":"Sep 1997","start_date":"May 1997","subtitle":"Saucony","title":"Industrial Designer (internship)"}],"url":""}]', '["Jeremy De Bonet “We brought Bill into Skyward Mobile to create a professional look and feel to our many mobile products. Bills strengths are not only in his artistic talent, but also in his ability to work with the other stake holders in the projects, and incorporate their ideas and feedback into his interface designs. Bill was effective at creating a wide variety of unique looks and feel for the dozens of mobile applications Skyward produced. From highly constrained applications where the visual elements were constrained to a few buttons and widgets to applications that were driven primarily by art, Bill was able to create distintive visual impact. As a team member, Bill was a terrific addition. His enthusiasm, willingness to help, and team sprit was contagious. He was a pleasure to work with.”","Tim Kilroy “Put simply, Bill is a fantastic designer. With a true sense of human scales and interactivity, Bill can take complex actions and make them visually simple. Since my time at Skyward, I have hired Bill to work on other projects. He is hardworking, intuitive and delivers excellent product.”"]']### Assistant: The agent's job is to create resumes, cover letters, and LinkedIn profile content, while the user is reaching out to the agent because they need assistance in revamping their resume and profile to successfully pivot their career during the pandemic.
### Human: Agent: ['Eunice Pearson', "I have been helping people buy and sell Asheville real estate and Hendersonville real estate in this same office for 35 years. I work mainly in Buncombe and Henderson Counties but will occasionally show property in Haywood or Madison Counties. I enjoy working with people and I will follow up with the paper work and details until the closing. I market my listings heavily on websites and in social media. I stay in touch with my clients, and follow up on loans, inspections and all the many details that real estate requires. Specialties: I specialize in any type of residential home or land. Condos, vacation homes, big homes, little homes. Homes in the city or in the county. I have sold large tracts of land and little lots. Asheville real estate and Hendersonville real estate and the surrounding counties are my target market. I've lived in the Asheville area for 56 years and I love this area. So much to offer!", 'Realtor at CENTURY 21 Mountain Lifestyles', 'CENTURY 21 Mountain Lifestyles', '[{"company":"CENTURY 21 Mountain Lifestyles","company_id":"century-21-mountain-lifestyles","industry":"Real Estate","location":"","positions":[{"description":"I have worked here 35 years. I appreciate this office and my broker and his support and have never felt it necessary to move to another company. My clients are very important to me. I want to make their moves as easy as possible. I try to keep in mind each day how I would like to be treated. I have worked here 35 years. I appreciate this office and my broker and his support and have never felt it necessary to move to another company. My clients are very important to me. I want to make their moves as easy as possible. I try to keep in mind each day how I would like to be treated.","duration":"Jun 1985 - Present 36 years 7 months","duration_short":"36 years 7 months","end_date":"Present","start_date":"Jun 1985","subtitle":"CENTURY 21 Mountain Lifestyles","title":"Realtor"}],"url":"https://www.linkedin.com/company/century-21-mountain-lifestyles"}]', '["Bill Goodman “Eunice is an outstanding agent. She gives goes the extra mile to give excellent service.”","Christine Aiken “Eunice works very hard for her clients to ensure they are happy with their home purchase.”"]'] User: ['Laura Sampson', 'Entrepeneur, Business Owner - creating business, goals, solutions, and bringing together buyers and sellers.Specialties: Veteran Real Estate Broker for 30 Years', 'Broker/Owner - Director of Commercial Department at Anne Marie Realty', 'Anne Marie Realty', '[{"company":"Anne Marie Realty","company_id":"anne-marie-realty","industry":"Real Estate","location":"Greenville, South Carolina Area","positions":[{"description":"Real Estate - Sales, Leasing - Residential and Commercialwww.annemarierealtyllc.com Real Estate - Sales, Leasing - Residential and Commercialwww.annemarierealtyllc.com","duration":"Mar 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Mar 2016","subtitle":"Anne Marie Realty","title":"Broker/Owner - Director of Commercial Department"}],"url":"https://www.linkedin.com/company/anne-marie-realty"},{"company":"Keller Williams Greenville Central","company_id":null,"location":"Greenville, South Carolina Area","positions":[{"description":"Seasoned Veteran Real Estate Broker for 31+ years, Specializing in REO , Residential as well as Commercial Real Estate. Seasoned Veteran Real Estate Broker for 31+ years, Specializing in REO , Residential as well as Commercial Real Estate.","duration":"Apr 2016 Mar 2017 1 year","duration_short":"1 year","end_date":"Mar 2017","start_date":"Apr 2016","subtitle":"Keller Williams Greenville Central","title":"Broker in Charge of 252 Agents"}],"url":""},{"company":"Selective Ventures","company_id":null,"location":"","positions":[{"description":"Investment Real Estate in New York Investment Real Estate in New York","duration":"Jan 1979 Feb 1993 14 years 2 months","duration_short":"14 years 2 months","end_date":"Feb 1993","start_date":"Jan 1979","subtitle":"Selective Ventures","title":"President/CEO"}],"url":""}]', '["NicaPro International “Laura is a dedicated hard worker.”","Ron Mr. Gratitude Barrow “Laura is an extraordinary person. She is positive, friendly, professional, and full of energy. Laura is creative and good at building relationships, and the kind of person who makes her GOAL(S) top priority. I would highly recommend Laura to anyone who wants to work with a dedicated entrepreneur.”"]']### Assistant: The agent's job is to help people buy and sell real estate, and today, the agent is reaching out to the user because they need to discuss potential business opportunities and collaborations in the real estate industry.
### Human: Agent: ['John Pither', 'IT Executive Sales Strategy, Operations, & Enablement Leader with 20+ years in IT industry', 'Sales Strategy & Operations at Stripe', 'Stripe', '[{"company":"Stripe","company_id":"stripe","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"Stripe","title":"Sales Strategy & Operations"}],"url":"https://www.linkedin.com/company/stripe"},{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","location":null,"positions":[{"description":"","duration":"Jun 2017 May 2021 4 years","duration_short":"4 years","end_date":"May 2021","start_date":"Jun 2017","subtitle":"Amazon Web Services (AWS)","title":"Leader, Sales Strategy & Operations"},{"description":"","duration":"Jul 2015 Jun 2017 2 years","duration_short":"2 years","end_date":"Jun 2017","start_date":"Jul 2015","subtitle":"Amazon Web Services","title":"Lead, Global Business Operations & Enablement"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"VMware","company_id":"vmware","location":"","positions":[{"description":"","duration":"Apr 2012 Jul 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jul 2015","start_date":"Apr 2012","subtitle":"VMware","title":"Sr. Manager, Sales Strategy & Operations"}],"url":"https://www.linkedin.com/company/vmware"},{"company":"BigMachines","company_id":"bigmachines","location":"","positions":[{"description":"","duration":"Jan 2010 Apr 2012 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2012","start_date":"Jan 2010","subtitle":"BigMachines","title":"Director, Worldwide Sales Operations & Enablement"}],"url":"https://www.linkedin.com/company/bigmachines"},{"company":"CDW","company_id":"cdw","location":"","positions":[{"description":"","duration":"Oct 2007 Jan 2010 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2010","start_date":"Oct 2007","subtitle":"CDW","title":"Program Manager, Sales Enablement - Public Sector"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Tuthill Corporation","company_id":"tuthill-corporation","location":"","positions":[{"description":"","duration":"2003 2007 4 years","duration_short":"4 years","end_date":"2007","start_date":"2003","subtitle":"Tuthill Corporation","title":"Sales Strategy & Operations Manager"}],"url":"https://www.linkedin.com/company/tuthill-corporation"},{"company":"Network Associates","company_id":"mcafee","location":"","positions":[{"description":"","duration":"May 2000 Sep 2003 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2003","start_date":"May 2000","subtitle":"Network Associates","title":"Product / Program Manager"}],"url":"https://www.linkedin.com/company/mcafee"}]', '["“John was key in helping roll out and maintain sales process infrastructure across a rapidly growing ww sales team. In addition he brought a keen sense of analysis to the table. He was proactive in wanting to look a problems in a different way by developing a model, gathering the data and proving it. This helped me and the extended company make better decisions. John is creative and committed to success.”","“I was VP Marketing/Sales for Tuthill Pump Group when I hired John. He is an outstanding business analyst who is discplined and focused to detail, yet can see the \\"big picture\\". He loves a challenge and makes process improvement recommendations along the way to improve the production level of all projects. He is a very talented creative individual who always meets deadlines. He is a tremendous asset to a sales/marketing team and as such I would highly recommend him and would hire him again in a heartbeat!”"]'] User: ['Ashlee Moon', 'Experienced Account Executive with a demonstrated history of working in the marketing, digital media and advertising industries. Skilled in Content Creation, Nonprofit Organizations, Retail, Adobe Photoshop, Leadership, and Marketing. Strong sales professional with a Bachelor’s Degree focused in Public Relations, Advertising, and Applied Communication from the University of Alabama.', 'Enthusiastic Marketing representative with 8 years professional experience', 'JV Search', '[{"company":"JV Search","company_id":"jv-search","industry":"Staffing and Recruiting","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Sep 2020","subtitle":"JV Search","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/jv-search"},{"company":"SRAX","company_id":"srax","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Jan 2019 Apr 2020 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2020","start_date":"Jan 2019","subtitle":"SRAX","title":"Account Executive"}],"url":"https://www.linkedin.com/company/srax"},{"company":"New Heartland Group","company_id":"access-brand-strategies","location":"Nashville, Tennessee","positions":[{"description":"","duration":"Mar 2018 Sep 2018 7 months","duration_short":"7 months","end_date":"Sep 2018","start_date":"Mar 2018","subtitle":"New Heartland Group","title":"Account Executive"}],"url":"https://www.linkedin.com/company/access-brand-strategies"},{"company":"The ALS Association","company_id":"the-als-association","location":null,"positions":[{"description":"","duration":"Jun 2016 Mar 2018 1 year 10 months","duration_short":"1 year 10 months","end_date":"Mar 2018","start_date":"Jun 2016","subtitle":"The ALS Association","title":"Development & Communications Manager"},{"description":"","duration":"Nov 2014 Jun 2016 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2016","start_date":"Nov 2014","subtitle":"The ALS Association","title":"Communications & Public Policy Manager"}],"url":"https://www.linkedin.com/company/the-als-association"},{"company":"ThirdChannel","company_id":"thirdchannel","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Dec 2013 May 2014 6 months","duration_short":"6 months","end_date":"May 2014","start_date":"Dec 2013","subtitle":"ThirdChannel","title":"Cosmopolitan Brand Representative"}],"url":"https://www.linkedin.com/company/thirdchannel"},{"company":"The Center for Mental Health & Aging","company_id":null,"location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"The Center for Mental Health & Aging","title":"Public Relations Intern"}],"url":""},{"company":"Under Armour--National Select 7on7 Championships","company_id":"under-armour","location":"Birmingham, Alabama Area","positions":[{"description":"","duration":"Jun 2013 Jul 2013 2 months","duration_short":"2 months","end_date":"Jul 2013","start_date":"Jun 2013","subtitle":"Under Armour--National Select 7on7 Championships","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/under-armour"},{"company":"Zeta Tau Alpha Fraternity","company_id":"ztafraternity","location":"Tuscaloosa, Alabama","positions":[{"description":"","duration":"Jan 2012 Jan 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2013","start_date":"Jan 2012","subtitle":"Zeta Tau Alpha Fraternity","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/ztafraternity"},{"company":"Lake Norman Publications","company_id":null,"location":"Charlotte, North Carolina","positions":[{"description":"","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Lake Norman Publications","title":"Public Relations and Reporter Intern"}],"url":""},{"company":"Hemline Nashville","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"May 2011 Aug 2011 4 months","duration_short":"4 months","end_date":"Aug 2011","start_date":"May 2011","subtitle":"Hemline Nashville","title":"Public Relations Intern"}],"url":""}]', '["Randy Clark “Ashlee demonstrated tremendous qualities during her tenure at SRAX. She\'s smart, innovative, dependable and hard-working. She has significant strengths in account management and planning as well as Social Media and content management. I recommend Ashlee for any company looking to up their game in these areas and more...”","J. Keith Moyer “It is a pleasure to recommend Ashlee Moon for employment. I know Ashlee through my professional and personal relationship with her father, Craig A. Moon, former publisher, president and CEO of USA Today. Ashlee comes from strong media roots (her mother, Patty, is a advertising sales and marketing management executive), so she grew up in a household immersed in discussions of journalism, advertising, public relations and marketing. In the summer of 2012, I got the chance to see Ashlee in \\"work mode\\" while I was consulting her father on newsroom matters at the Lake Norman Publications, a group of weekly newspapers headquartered in Davidson, N.C. owned by her family. Ashlee served as a reporting intern that summer and quickly proved that she was a good (and improving) writer who was a heck of a team player. Ashlee was willing to take on whatever tasks necessary to help produce each week\'s editions. She is a bright, engaging young woman who, from my observance, applies herself fully in doing things well. She is certainly someone who should be on your radar for current and future job opportunities.”"]']### Assistant: The agent's job is to lead Sales Strategy & Operations at a well-known internet publishing company. Today, the agent is reaching out to the user because they need to discuss potential marketing collaboration opportunities between their respective companies.
### Human: Agent: ['Dwarkamoye Mohanty', 'Software Developer with proven professional experience of 3+ years. Expertise with the technologies as Full Stack developer. Good hold on data structure and algorithms. Skilled to be efficient in fast-paced, deadline-driven environments. Strong zeal of ownership while learning and diving deep to resolve and deliver results. • Worked in the areas of Analysis, Design, Development and Testing of web based and client server multi-tier applications. • Experienced in web development applications using HTML5, CSS3, JavaScript, Angular JS, Angular, React JS, Node JS, AJAX, JSON, XML which meets W3C Web Standards. • Strong experience in developing Dynamic Single Page Application (SPA) using MEAN (Mongo, Express, Angular and Node JS) Full Stack development tool kit. • Experience in creating components and creating component documentation using React JS. • Understood and implemented Object Oriented Programming. • Proficient in programming JavaScript data capture and event handling via Document Object Model (DOM). • Experienced in applying advanced approaches including MVC patterns, Object Oriented JavaScript, jQuery and Json. • Experienced in GIT and Maven. • Good working knowledge on DOM scripting , JSON . • Expertise in writing SQL queries, Functions, Triggers, and good knowledge of Relational databases (MySQL, PostgreSQL) and NoSQL (MongoDB, Cassandra). • Strong understanding of Hadoop architecture and its components.', 'Software Engineer', 'SS&C Technologies', '[{"company":"SS&C Technologies","company_id":"ss-c-technologies","industry":"Software Development","location":"United States","positions":[{"description":"","duration":"Mar 2022 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Mar 2022","subtitle":"SS&C Technologies","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/ss-c-technologies"},{"company":"Cerner Corporation","company_id":"cerner-corporation","location":"United States","positions":[{"description":"","duration":"Sep 2020 Mar 2022 1 year 7 months","duration_short":"1 year 7 months","end_date":"Mar 2022","start_date":"Sep 2020","subtitle":"Cerner Corporation","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cerner-corporation"},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"Hyderabad Area, India","positions":[{"description":"","duration":"Sep 2015 Dec 2018 3 years 4 months","duration_short":"3 years 4 months","end_date":"Dec 2018","start_date":"Sep 2015","subtitle":"Tata Consultancy Services","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"}]', '["Kalyani Nallanagula “Dwarkamoye has worked under me for an IoT product. His technical knowledge and professionalism has been the identity for him. He will always be ready to take up new task making sure he drive it till end. He has always shown a positive intent in all situations. He feels anything can be learnt and worked upon. He is a quick learner and a great team player. He has always been one of the driving force of the team. I thoroughly recommend Dwarkamoye as individual in both personal and professional life.”","Ildar Nizami “I had an opportunity to work with Dwarkamoye on solution for Food Service industry. His technical knowledge and business acumen had helped us to create solution to customer satisfaction and meet market needs. Dwarkamoye deep technical knowledge and leadership capabilities were keys for team success. His professionalism and enthusiasm motivated whole team consistent of members from different regions and different background. I highly recommend Dwarkamoye as individual with integrity in both personal and professional life.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to connect with IT professionals for potential collaboration opportunities. Today, the agent is reaching out to the user because they need to discuss a secure digital and automation initiative that could benefit the user's organization.
### Human: Agent: ['Elizabeth (Libby) Engles', "Developed the primary Sales Operations program at Vendini Administered Salesforce for the sales organization Implemented Vendini's first formal training and ramping program Revamped and improved several sales process Developed and facilitated trainings for the entire sales organization including AEs, AMs, Inside Sales, BDRs and Sales Engineers. Manage the roll out of process changes and cross departmental communication Effectively herded many cats", 'Sales Operations, Salesforce Administration, Business Processes', 'Samba TV', '[{"company":"Samba TV","company_id":"sambatv","industry":"Internet","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Apr 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Samba TV","title":"Sales Operations"}],"url":"https://www.linkedin.com/company/sambatv"},{"company":"AudienceView","company_id":"audienceview","location":"","positions":[{"description":"Assisted in a massive client product migration, utilizing a combination of Form Assembly and Community Cloud to collect client data and transition them into a new software. Assisted in a massive client product migration, utilizing a combination of Form Assembly and Community Cloud to collect client data and transition them into a new software.","duration":"Nov 2020 Apr 2021 6 months","duration_short":"6 months","end_date":"Apr 2021","start_date":"Nov 2020","subtitle":"AudienceView","title":"Salesforce Administrator"}],"url":"https://www.linkedin.com/company/audienceview"},{"company":"AudienceView","company_id":"audienceview","location":"San Francisco, California, United States","positions":[{"description":"Lead the migration of two Salesforce databases into a net new instanceOversaw and developed the configuration of Sales Cloud processes Lead the migration of two Salesforce databases into a net new instanceOversaw and developed the configuration of Sales Cloud processes","duration":"Jun 2019 Apr 2020 11 months","duration_short":"11 months","end_date":"Apr 2020","start_date":"Jun 2019","subtitle":"AudienceView","title":"Salesforce Migration Lead"}],"url":"https://www.linkedin.com/company/audienceview"},{"company":"Vendini (now AudienceView)","company_id":"vendini","location":null,"positions":[{"description":"Complete CRM ManagementAnalyzing and reporting of sales metrics to LeadershipCreation and rollout of interdepartmental process changesResearching, organizing, and executing Sales Incentive ProgramsEvaluating, implementing, and training of Sales Tool StackDeveloping training processes","duration":"Jun 2018 May 2019 1 year","duration_short":"1 year","end_date":"May 2019","start_date":"Jun 2018","subtitle":"Vendini (now AudienceView)","title":"Sales Operations Coordinator"},{"description":"Managing and troubleshooting Sales toolsImplementing Sales Incentive programsCRM data management and reportingCreating Sales presentations and quarterly reviews","duration":"Dec 2016 Jun 2018 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2018","start_date":"Dec 2016","subtitle":"Vendini","title":"Sales Administrator"}],"url":"https://www.linkedin.com/company/vendini"},{"company":"Hesperian Health Guides","company_id":"hesperianhealthguides","location":"Berkeley, California","positions":[{"description":"Expanded existing marketing strategies to reach specific audiences and developed critical analysis of user patternsPlanned and organized simultaneous events, displaying the ability to multitask in high stress environmentsCoordinated numerous volunteers and work study students to complete small and large scale projects quickly yet efficientlyHandled all conference logistics and travel details for staff and presentersParticipated in an ongoing impact evaluation project, assessing large amounts of qualitative data Utilized Outcome Mapping techniques to process user attitudes","duration":"Mar 2013 Jun 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jun 2015","start_date":"Mar 2013","subtitle":"Hesperian Health Guides","title":"Media and Communications Associate"}],"url":"https://www.linkedin.com/company/hesperianhealthguides"}]', '["Bryan Butawan “Libby is phenomenal. I had the pleasure of partnering with Libby while @ Vendini/Audience view. She handled almost everything related to operations and support for the greater sales organization. I appreciated her diligence, speed, and insights. She either always found a way to get things done, or was candid with an alternate solution if need be. If I had the chance to work with her again, I would jump at the chance. Any company in a position to do the same, shouldn\'t think twice. ”","Kimberly Kaplan “Elizabeth is one of the most capable women I have ever met. She accomplishes any goal that is set in front of her. She is the Sales Operations Coordinator at Vendini where I work. She is always available when I need help and explains things in a way that I can easily understand. She works with quite a number of departments at Vendini and no one ever feels neglected. She takes on new tasks and new learning challenges with ease and confidence and becomes a master at them in no time. She is a SalesForce whiz! She is a joy and pleasure to work with and I feel lucky to have her on my side. ”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to coordinate and implement process changes within the sales organization, and today, the agent is reaching out to the user to discuss potential improvements in software engineering practices and explore collaboration opportunities.
### Human: Agent: ['Catherine Baskett', 'Specialties: Contract Analysis, Contract Creation, Strategy, Compliance in Government Contracting, Federal Programs Compliance, Local and State Procurement Rules, Competitive Analysis, Sales', 'Regulatory Compliance Manager at ATN International', 'ATN International', '[{"company":"ATN International","company_id":"atn-international","industry":"Telecommunications","location":"","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Jun 2020","subtitle":"ATN International","title":"Regulatory Compliance Manager"}],"url":"https://www.linkedin.com/company/atn-international"},{"company":"CenturyLink","company_id":"centurylink","location":"","positions":[{"description":"Serve as the company\'s subject matter expert and point of contact for the FCC\'s Rural HealthCare and Schools and Libraries funding programs. Assist with contract proposal and implementation to ensure full program compliance is in place both internally and externally. Ensure that we are maximizing our opportunities within these programs by supplying Sales and other internal departments key program facts, competitive information, reports, and awareness.Assist customers in maneuvering through the FCCs complex forms to ensure that they are requesting and receiving all available funding.","duration":"Jul 2003 Jun 2020 17 years","duration_short":"17 years","end_date":"Jun 2020","start_date":"Jul 2003","subtitle":"CenturyLink","title":"Federal Programs Compliance Manager"}],"url":"https://www.linkedin.com/company/centurylink"},{"company":"Sprint","company_id":"sprint","location":null,"positions":[{"description":"\uf0a7 Provided support for attainment of sales, revenue generation, profitability and customer satisfaction. Assist with the objectives in the Education business customer market: ensuring accuracy of customer equipment and service orders, improving the quality of information provided to customers, monitoring branch office sales and expense activity. Provide feedback to branch manager.","duration":"Sep 2000 Jul 2003 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jul 2003","start_date":"Sep 2000","subtitle":"Sprint","title":"Sr. Marketing Sales Assist."},{"description":"Responsible for all administrative functions related to establishing service for customers. Established all required customer profiles, credit and service section information. Ensured all methods and procedures were followed in establishing services. Provided answers to questions and ensured customers were satisfied with purchases.","duration":"Apr 1999 Sep 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2000","start_date":"Apr 1999","subtitle":"Sprint","title":"Sales Associate-Consumer Markets"}],"url":"https://www.linkedin.com/company/sprint"}]', '["Judy Burt “This is my personal recommendation for Catherine Baskett. Catherine is a dedicated employee who gets the job done. She is always willing to help and initiates that action on a constant basis as she is a team player. She is very organized and has great problem solving skills. She is very knowledgeable of the policies that regulate her job and has excellent interpersonal skills. Catherine is a great asset to any employer.”","Jill Meade “Catherine is a great asset to any company. She is very focused and driven. She keeps me informed on any new guidelines or changes and is always there to help. Numerous of my customers that have interaction with Catherine have said how knowledgeable and nice she is. She is a great person to work with.”"]'] User: ['Jake Kalnitz', 'Corporate Finance, Supply Chain, and Procurement professional with a passion for coaching youth basketball.', 'Vice President, Merchandising at True Value Company', 'True Value Company', '[{"company":"True Value Company","company_id":"true-value-company","industry":"Retail","location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Dec 2020 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2020","subtitle":"True Value Company","title":"Vice President, Merchandising"}],"url":"https://www.linkedin.com/company/true-value-company"},{"company":"Grainger","company_id":"w.w.-grainger","location":"Chicago, Illinois","positions":[{"description":"","duration":"Apr 2018 Dec 2020 2 years 9 months","duration_short":"2 years 9 months","end_date":"Dec 2020","start_date":"Apr 2018","subtitle":"Grainger","title":"Director, Supplier Management - Multiple Roles"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Option Care","company_id":"optioncarehealth","location":"Greater Chicago Area","positions":[{"description":"","duration":"Mar 2017 Mar 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2018","start_date":"Mar 2017","subtitle":"Option Care","title":"Manager, Corporate FP&A"}],"url":"https://www.linkedin.com/company/optioncarehealth"},{"company":"Grainger","company_id":"w.w.-grainger","location":null,"positions":[{"description":"","duration":"Dec 2015 Mar 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2017","start_date":"Dec 2015","subtitle":"Grainger","title":"Manager, Regional Inventory"},{"description":"","duration":"Apr 2015 Dec 2015 9 months","duration_short":"9 months","end_date":"Dec 2015","start_date":"Apr 2015","subtitle":"Grainger","title":"Finance Manager, Global Export"},{"description":"","duration":"Nov 2013 Apr 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2015","start_date":"Nov 2013","subtitle":"Grainger","title":"Senior Financial Analyst, US Contact Centers"},{"description":"","duration":"Jan 2013 Oct 2013 10 months","duration_short":"10 months","end_date":"Oct 2013","start_date":"Jan 2013","subtitle":"Grainger","title":"Financial Analyst, Customer Service Investments"},{"description":"","duration":"Jul 2011 Jan 2013 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2013","start_date":"Jul 2011","subtitle":"Grainger","title":"Financial Development Program"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"Lake Forest Academy","company_id":"lake-forest-academy","location":"Lake Forest, IL","positions":[{"description":"","duration":"Nov 2011 Mar 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2014","start_date":"Nov 2011","subtitle":"Lake Forest Academy","title":"Assistant Varisty Basketball Coach"}],"url":"https://www.linkedin.com/company/lake-forest-academy"},{"company":"University High School","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2008 Mar 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Mar 2011","start_date":"Sep 2008","subtitle":"University High School","title":"Varsity Basketball Coach"}],"url":""},{"company":"UBS","company_id":"ubs","location":"","positions":[{"description":"","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"UBS","title":"Wealth Management Intern"}],"url":"https://www.linkedin.com/company/ubs"}]', '["“I had the pleasure of working on Jake’s team while he was responsible for the safety category at W.W. Grainger. As we worked to procure essential safety products during the COVID-19 global pandemic, Jake’s superior leadership abilities became evident. First, Jake is extremely passionate about the work that he does. He works to produce quality results that are both sustainable and beneficial to the overall organization. Perhaps more importantly, Jake is an outstanding leader. He is well respected by everyone he works with and does an outstanding job of engaging/motivating larger teams. I am genuinely honored to have worked with such an outstanding individual and I am certain that Jake will continue to realize success as he moves forward with his career. ”","“I had the pleasure of working on Jake\'s team for a year as a Planning Analyst. Jake was thrust into a new department with little experience in Supply Chain but got up to speed in Guinness World Record time! Jake made a point to regularly check in with each of us and always had a unique perspective on any task we were given. He made sure to take advantage of every opportunity to teach us, whether it be from his time in finance or simply a time saving excel tip. Jake was more than a manager, he was a leader and one of the hardest working people I have ever met. I know Jake will continue to succeed in whatever task he is given and I\'m very grateful for the time I got to spend on his team. ”"]']### Assistant: The agent's job is to ensure regulatory compliance in government contracting, and today, the agent is reaching out to the user because they need assistance in navigating the complex forms and regulations related to FCC funding programs.
### Human: Agent: ['Kristin Robertson', 'A consultative sales executive, leader and team builder with over 25 years of payments, financial processing, cyber fraud and risk management and cash management experience. I have partnered with hundreds of companies and banks to understand their current business, environment and challenges. Working together we have created plans to meet treasury, banking, fraud mitigation and automation goals through the use of various products and services.Experience in working with organizations of all sizes from small to Fortune 100. I also have deep domain expertise in Banking and Insurance (Life, Health, and P&C) and all the complexities that come along with claims adjudication, multiple disparate back-office systems and the need to drive automation.I work directly with customers as well as through various Channel Partners. I have also worked to identify, implement, and train new sales channels in the past.Specialties Include: AP Payment Optimization, Procure to Pay Automation, Cyber Fraud and Risk Management, Payments Factories (or Payment Hubs), Wire Payments, ACH, EFT, Bacs, SWIFT, Chaps, Faster Payments, International Payments, Cash Management, Banking, Risk Management, OFAC, AML, Maximizing Rebates on Spend, Paymode-X, ACH Settlement Networks, Card Programs', 'Director, Corporate Banking Platforms, Strategic Accounts Executive Team (USA)', 'Finastra', '[{"company":"Finastra","company_id":"finastra","industry":"Financial Services","location":null,"positions":[{"description":"","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Finastra","title":"Director, Corporate Banking Platforms, Strategic Accounts Executive Team (USA)"},{"description":"","duration":"Feb 2021 Aug 2021 7 months","duration_short":"7 months","end_date":"Aug 2021","start_date":"Feb 2021","subtitle":"Finastra","title":"Sr. Sales and Account Management Executive"}],"url":"https://www.linkedin.com/company/finastra"},{"company":"Bottomline Technologies","company_id":"bottomline-technologies","location":null,"positions":[{"description":"","duration":"Nov 2015 Feb 2021 5 years 4 months","duration_short":"5 years 4 months","end_date":"Feb 2021","start_date":"Nov 2015","subtitle":"Bottomline Technologies","title":"Director of Strategic Sales"},{"description":"","duration":"Aug 2012 Nov 2015 3 years 4 months","duration_short":"3 years 4 months","end_date":"Nov 2015","start_date":"Aug 2012","subtitle":"Bottomline Technologies","title":"Enterprise Sales Executive"},{"description":"","duration":"Jan 2013 Apr 2015 2 years 4 months","duration_short":"2 years 4 months","end_date":"Apr 2015","start_date":"Jan 2013","subtitle":"Bottomline Technologies","title":"Paymode-X Regional Account Manager"}],"url":"https://www.linkedin.com/company/bottomline-technologies"},{"company":"Bottomline Technologies","company_id":"bottomline-technologies","location":null,"positions":[{"description":"","duration":"Jul 2005 Jun 2012 7 years","duration_short":"7 years","end_date":"Jun 2012","start_date":"Jul 2005","subtitle":"Bottomline Technologies","title":"Enterprise Sales Executive"},{"description":"","duration":"Nov 2006 Jul 2007 9 months","duration_short":"9 months","end_date":"Jul 2007","start_date":"Nov 2006","subtitle":"Bottomline Technologies","title":"Director of Accounts Payable Automation Channels"}],"url":"https://www.linkedin.com/company/bottomline-technologies"},{"company":"Salesnet","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2003 Sep 2003 4 months","duration_short":"4 months","end_date":"Sep 2003","start_date":"Jun 2003","subtitle":"Salesnet","title":"Enterprise Sales Executive"}],"url":""}]', '["Gregory Park “I have worked with Kristin for several years at Bottomline Technologies. Kristin is top notch in her ability to sell enterprise software. She makes it her business to deeply understand the business challenges of her customers and prospects. She is thoughtful about her selling approach and always considers the larger long term relationship. Kristin is technical enough to know where challenges will come and actively involves the right people to help her get past obstacles and always result in a high quality sale. I thoroughly enjoy working with Kristin as we win new and important business as well as how we focus on long term relationships with our largest and most influential customers.”","Andrea Eaton “Nobody knows payments and treasury like Kristin Alexander. She was helped some of the largest and most complex global organizations to make significant improvements to their financial processes. Once these organizations have worked with her, they ask to work with her again. A few hours in a room with your Treasury & Finance team, Kristin and a whiteboard is time well spent. She will work to help you map out current processes, articulate challenges/needs and ultimately identify opportunities for improved efficiency, cost management and security. She loves the solutioning process and is truly a trusted advisor to her loyal customers.”"]'] User: ['Yogita Thakkar', 'Finance leader with demonstrated experience in leading teams, financial modeling, Treasury, Management Reporting, system implementation and process improvements adept at building partnerships and scaling teams to drive insights and influence business decisions.', 'Finance Manager', 'Amazon', '[{"company":"Amazon","company_id":"amazon","industry":"Internet Publishing","location":null,"positions":[{"description":"Managing a team in charge of global controllership, financial planning and analysis (FP&A) for the Consumer Payments business, which consists of seven unique businesses spread across 16 geographies. My team is also in charge of direct finance partnership support for the global Payments engineering team, which oversees the secure and efficient flow of payments for all of Amazon, including AWS and Amazon subsidiaries throughout the world.","duration":"May 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"May 2019","subtitle":"Amazon","title":"Finance Manager"},{"description":"Build solutions for our finance and accounting partners, own and drive the product design and execution for financial applications (in-house built and third party) that solve gaps, reduce human effort and meet the needs of our customers.","duration":"Nov 2016 May 2019 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2019","start_date":"Nov 2016","subtitle":"Amazon","title":"Product Manager (Finance Technologies)"},{"description":"Managed the team responsible for finance partnership and strategic support for the Consumer Retail business’s critical investment choices. This involved long-term planning, simulation business case scenarios, controllership and reporting on KPIs to leadership.","duration":"Apr 2014 Nov 2016 2 years 8 months","duration_short":"2 years 8 months","end_date":"Nov 2016","start_date":"Apr 2014","subtitle":"Amazon","title":"Finance Manager"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"F.A.M.E Head Start","company_id":null,"location":"Greater Seattle Area","positions":[{"description":"Voluntary position with NGO to assist the Finance Director in accounting and reporting tasks, budget reconciliation and cost audits with a focus on cost reduction and ensuring allocation of funds across different programs within the NGO. Voluntary position with NGO to assist the Finance Director in accounting and reporting tasks, budget reconciliation and cost audits with a focus on cost reduction and ensuring allocation of funds across different programs within the NGO.","duration":"Apr 2012 Jul 2012 4 months","duration_short":"4 months","end_date":"Jul 2012","start_date":"Apr 2012","subtitle":"F.A.M.E Head Start","title":"Accounting"}],"url":""},{"company":"ICICI Bank","company_id":"icici-bank","location":"","positions":[{"description":"Led a team responsible for financial analysis, cash management and foreign currency fluctuations for treasury programs and reporting on financial metrics to top management. Led a team responsible for financial analysis, cash management and foreign currency fluctuations for treasury programs and reporting on financial metrics to top management.","duration":"Jun 2005 Mar 2012 6 years 10 months","duration_short":"6 years 10 months","end_date":"Mar 2012","start_date":"Jun 2005","subtitle":"ICICI Bank","title":"Finance Treasury Manager"}],"url":"https://www.linkedin.com/company/icici-bank"},{"company":"Public Accounting","company_id":null,"location":"","positions":[{"description":"Internship: concurrent with graduate school: Responsible for accounting functions and conducting audits for retailers, manufacturers and IT industry companies, advising on tax planning and filing tax returns. Internship: concurrent with graduate school: Responsible for accounting functions and conducting audits for retailers, manufacturers and IT industry companies, advising on tax planning and filing tax returns.","duration":"Jul 2001 Jun 2005 4 years","duration_short":"4 years","end_date":"Jun 2005","start_date":"Jul 2001","subtitle":"Public Accounting","title":"Staff Accountant"}],"url":""}]', '["Chandan Nayak “Yogita was a great teacher and helped me out a lot when I joined the desk. She is also very detail oriented and meticulous in her work. It was a great exerience working with her.”","Khushboo Ahuja, CTP “I have worked with Yogita for quite some time and I can say that Yogita is very good with her work and deliver results. She always keeps herself updated with the current scenarios and is very co-operative. She is a very easy to work with and is reliable.”"]']### Assistant: The agent's job is to provide consultative sales and expertise in payments and financial processing, and today the agent is reaching out to the user, a finance leader at Amazon, to discuss potential solutions for improving financial processes and driving insights for the Consumer Payments business.
### Human: Agent: ['Mike Carter', 'Article from Controller Magazine, September 1997.', 'Executive Leadership in utilities, public safety, operations and finance.', 'District of Columbia', '[{"company":"District of Columbia","company_id":null,"location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"District of Columbia","title":"Deputy Director"}],"url":""},{"company":"Government of the District of Columbia","company_id":"government-of-the-district-of-columbia","location":"Washington D.C. Metro Area","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Government of the District of Columbia","title":"Operations Manager"}],"url":"https://www.linkedin.com/company/government-of-the-district-of-columbia"},{"company":"Self Enhancement, Inc.","company_id":"self-enhancement-inc.","location":"","positions":[{"description":"","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Self Enhancement, Inc.","title":"Consultant"}],"url":"https://www.linkedin.com/company/self-enhancement-inc."},{"company":"City of New Haven","company_id":"city-of-new-haven","location":"New Haven, CT.","positions":[{"description":"The Chief Administrative Officer’s (CAO) Office oversees eight departments: Police Services, Fire Services, Public Safety Communication (the 911 Center), Public Works, Parks & Recreation & Trees, Free Public Libraries, Engineering and the CAO office itself, which includes the divisions of Emergency Management and Human Resources (HR) and Benefits. The CAO has twelve direct reports: the seven other department heads, the Deputy CAO, the Manager of HR & Benefits, the two deputy directors of emergency management, and the executive administrative assistant. The CAO serves concurrently as the Director of Emergency Management. Budget: $ 100 million.","duration":"Mar 2014 - Present 7 years 5 months","duration_short":"7 years 5 months","end_date":"Present","start_date":"Mar 2014","subtitle":"City of New Haven","title":"Chief Administrative Officer (CAO)"}],"url":"https://www.linkedin.com/company/city-of-new-haven"},{"company":"District of Columbia Government","company_id":"dc-government","location":"Washington, DC","positions":[{"description":"Responsible for Safety and Risk Management, Emergency Preparedness, Customer Service and Community Relations. Work with Fleet and Solid Waste on operational improvements to meet professional industry benchmarks and performance standards.","duration":"Dec 1997 Mar 2014 16 years 4 months","duration_short":"16 years 4 months","end_date":"Mar 2014","start_date":"Dec 1997","subtitle":"District of Columbia Government","title":"Deputy Director, DPW"}],"url":"https://www.linkedin.com/company/dc-government"},{"company":"DC Water and Sewer Authority","company_id":null,"location":"Washington, DC","positions":[{"description":"Responsible for oversight of Safety, Facilities and Security, Procurement and Materiels Management, and Fleet Management. Also served as Interim Procurement Director and liasion for emergency preparedness.","duration":"Mar 2002 Feb 2006 4 years","duration_short":"4 years","end_date":"Feb 2006","start_date":"Mar 2002","subtitle":"DC Water and Sewer Authority","title":"Assistant General Manager (Interim)/Procurement Director"}],"url":""},{"company":"City of Indianapolis","company_id":"city-of-indianapolis","location":"Indianapolis, Indiana Area","positions":[{"description":"Oversight of the budget for the solid waste division; managed the collection, disposal and flood control funds; served as the Finance Director for the Odgen Martin waste to energy plant, a $ 120 million capital investment. Managed competition initiatives. Submitted bid for solid waste workers, retaining 100+ jobs and saving the City over $ 15 million over five years.","duration":"Jun 1993 Nov 1997 4 years 6 months","duration_short":"4 years 6 months","end_date":"Nov 1997","start_date":"Jun 1993","subtitle":"City of Indianapolis","title":"Chief Financial Officer, Solid Waste Administration"}],"url":"https://www.linkedin.com/company/city-of-indianapolis"}]', '["“I had the privilege of working with Mr. Carter on several high level projects at the DC Water and Sewer Authority where he served as the Contracting Officer and Assistant General Manager. Mr. Carter is an outstanding manager with impeccable leadership skills. He has essential problem solving skills and can bring the best out of those who are fortunate to work with and around him. I highly recommend Mr. Carter for any Leadership or Managment role.”","“Mr. Michael Carter is a savvy manager and leader with excellent problem solving, technical leadership, and communication skills. As Deputy Director of DC-DPW, he mentors and soundly advises numerous people throughout the 1,500+ employee organization. By empowering and engaging those he works with, Mr. Carter exhibits the qualities of a true 21st century leader and visionary –clearing the way for employees and guiding them toward success. Mr. Carter is the go-to person for strategic planning, budget forecasting, and operations management. He regularly resolves issues for frontline employees as well as executive-level government leadership utilizing social and collaborative methodologies. Mr. Carter is highly respected and admired by current and former colleagues for his quality work products, accomplishments, and leadership skills.”"]'] User: ['Doug W.', 'Specialties: Technical Sales, Energy Management & Control Systems, Building Automation Systems, Marketing, Brand Management, Contract Negotiation', 'Account Executive at Johnson Controls', 'Johnson Controls', '[{"company":"Johnson Controls","company_id":"johnson-controls","industry":"Mechanical or Industrial Engineering","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Johnson Controls","title":"Account Executive"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Schneider Electric Buildings Critical Systems, Inc.","company_id":"schneidercritical","location":"","positions":[{"description":"","duration":"Jul 2019 Mar 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2021","start_date":"Jul 2019","subtitle":"Schneider Electric Buildings Critical Systems, Inc.","title":"BAS Sales Engineer"}],"url":"https://www.linkedin.com/company/schneidercritical"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"Washington, D.C.","positions":[{"description":"","duration":"Mar 2011 Jul 2019 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jul 2019","start_date":"Mar 2011","subtitle":"Carrier Corporation","title":"Senior Sales Engineer - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"","positions":[{"description":"","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"Johnson Controls","title":"Account Executive - Major Projects"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":null,"positions":[{"description":"","duration":"Jul 2007 Feb 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2009","start_date":"Jul 2007","subtitle":"Carrier Corporation","title":"Area Sales Manager"},{"description":"","duration":"May 2006 Jul 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2007","start_date":"May 2006","subtitle":"Carrier Corporation","title":"Sales Manager - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"York International","company_id":"york-international","location":"","positions":[{"description":"","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"York International","title":"Service/Controls Sales Engineer"}],"url":"https://www.linkedin.com/company/york-international"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"","positions":[{"description":"","duration":"Aug 2000 Feb 2003 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2003","start_date":"Aug 2000","subtitle":"Carrier Corporation","title":"Sr. Sales Engineer"}],"url":"https://www.linkedin.com/company/carrierhvac"}]', '["Bianca J. Jackson, MBA, PMP® “I enjoyed having Doug as one of my team members. He provided tremendous input into our group project, a business plan for an imaginary product, by contributing very detailed financial reports.”","LinkedIn User “Doug was a colleague of mine while I worked at Carrier. He was very professional, competent, meticulous, and a great leader in the organization, earning everybody\'s respect. I am now his competitor managing the DC branch for Johnson controls, and I find him to be a formidable competitor, but above all an ethical professional. I am sure that Doug\'s professionalism, competence, and leadership skills, would make a great addition to any company that has the privilege of having him.”"]']### Assistant: The agent's job is to provide technical sales and energy management solutions, while the user is reaching out to the agent because they need assistance with contract negotiation for building automation systems in their organization.
### Human: Agent: ['Connor Collett', 'Connor is a Corporate Development Associate for Spectrio, one of the nation’s leading customer engagement technology providers. Spectrio is a portfolio company of The Jordan Company.', 'Corporate Development Associate at Spectrio', 'Spectrio', '[{"company":"Spectrio","company_id":"spectrio","industry":"Marketing Services","location":null,"positions":[{"description":"Connor was promoted to Corporate Development Associate in August 2021.","duration":"Aug 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Spectrio","title":"Corporate Development Associate"},{"description":"Connor was promoted to lead a sales team of 6-17 inside sales representatives, coaching them to hit monthly quotas. Spectrio is one of the nation’s leading customer engagement technology providers. Known for cultivating unique brand experiences powered by professionally produced content and marketing technology, Spectrio’s solutions create a holistic customer journey with Digital Signage, Interactive Kiosks, Wi-Fi Marketing, In-Store Music and Messaging, On-Hold Marketing, and Scent Marketing. Spectrio serves more than 150,000 client locations, ranging from individually-owned businesses to Fortune 500 companies. For more information, visit www.Spectrio.com.","duration":"Feb 2019 Aug 2021 2 years 7 months","duration_short":"2 years 7 months","end_date":"Aug 2021","start_date":"Feb 2019","subtitle":"Spectrio","title":"Inside Sales Manager"},{"description":"Connor was hired in August of 2018 to the role of Inside Sales Representative at Spectrio. His primary responsibility was to identify and close new prospects on Spectrio\'s core suite of marketing services, including Digital Signage, On-Hold Marketing and In-Store Music.","duration":"Aug 2018 Feb 2019 7 months","duration_short":"7 months","end_date":"Feb 2019","start_date":"Aug 2018","subtitle":"Spectrio","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/spectrio"},{"company":"XchangePost","company_id":null,"location":"Charlotte","positions":[{"description":"Connor and his co-founders spent productive time and energy outside of normal business hours to build this Charlotte-based startup. XchangePost is a peer-to-peer tool and equipment rental service - the first of its kind in the Charlotte market. Connor and his co-founders spent productive time and energy outside of normal business hours to build this Charlotte-based startup. XchangePost is a peer-to-peer tool and equipment rental service - the first of its kind in the Charlotte market.","duration":"Jan 2018 Aug 2021 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2021","start_date":"Jan 2018","subtitle":"XchangePost","title":"CMO"}],"url":""},{"company":"Apex Energy Solutions","company_id":"apex-energy-group","location":"Charlotte, North Carolina Area","positions":[{"description":"","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"Apex Energy Solutions","title":"Junior Partner"}],"url":"https://www.linkedin.com/company/apex-energy-group"},{"company":"Coastline Technologies","company_id":"coastline-technologies","location":"Lakeville, Massachusetts","positions":[{"description":"","duration":"Jun 2017 Aug 2017 3 months","duration_short":"3 months","end_date":"Aug 2017","start_date":"Jun 2017","subtitle":"Coastline Technologies","title":"Business Development Specialist Intern"}],"url":"https://www.linkedin.com/company/coastline-technologies"}]', '["Tad Caudill “Connor was one of my best sales reps when I managed the inside sales team for Spectrio. He was a quick learner and the first to jump in for any role playing or training. He quickly showed the skills to be a great leader and was promoted because of his sales results. He continued as a great sales manager and I\'m looking forward to continuing to work with him as his career progresses. ”","Tripp Elliott “Connor is an awesome person to work with. He brings hard work, dedication, and his emotional maturity is unparalleled. Not only is he a great manager for Spectrio’s inside sales team, his willingness to do other tasks makes him a jack of all trades. Keep up the great work!”"]'] User: ['Rebecca Fixel', 'Design and sell fashion jewelry all sold for under $40. Wholesale opportunities for boutiques, salons and stores. Start your own money making business with your own BAG of BLING! Ask me how...', 'Bobbles, Bangles & Bling', 'Bobbles, Bangles & Bling', '[{"company":"Bobbles, Bangles & Bling","company_id":null,"location":"jacksonville, florida","positions":[{"description":"I design and sell wholesale fashion jewelry. I design and sell wholesale fashion jewelry.","duration":"Oct 2010 - Present 11 years 4 months","duration_short":"11 years 4 months","end_date":"Present","start_date":"Oct 2010","subtitle":"Bobbles, Bangles & Bling","title":"Owner & Queen of Bling"}],"url":""}]', '["Naida Gould “Rebecca is a wonderful professional! She has a special relationship with my daughters. My oldest daughter is lucky to have Rebecca as Girl Scout Leader. She teaches the girls valuable lessons to ensure that \\"her girls\\" will be become tomorrow\'s leaders. ”","Cheryl Hindman “Rebecca has great customer service and marketing skills. Her personally designed jewelry is beautifully done. You won\'t go wrong purchasing through Rebecca.”"]']### Assistant: The agent's job is to manage corporate development at a customer engagement technology provider, while the user is reaching out to the agent because they need assistance with incorporating digital signage and on-hold marketing into their boutique jewelry business.
### Human: Agent: ['Janice Koleowo, PHR TopLinked', 'HR leader with extensive experience in strategically planning and tactically implementing successful HR solutions and operational programs to support business objectives.', 'Associate Director, People and Organization at Novartis', 'Novartis', '[{"company":"Novartis","company_id":"novartis","industry":"Pharmaceuticals","location":"East Hanover, New Jersey, United States","positions":[{"description":"","duration":"Jun 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Novartis","title":"Associate Director, P&O Business Partner"}],"url":"https://www.linkedin.com/company/novartis"}]', '["Samantha Coker, SPHR, SHRM-CP, HRPM “Janice is a constant professional in her recruiting efforts. She has achieved a lot in her tenure with Futurestep and I am confident that she will be very successful in this industry.”","Deborah H “I met Janice while contract recruiting for a Home Builder. Janice was in a supporting role and although she did not have recruiting experience she radiated a spark and enthusiatic nature. When I was hired to recruit for Futurestep I encouraged them to speak to her. She was interviewed and immediately offered a position as a recruiting coordinator and after a short time was promoted into a recruiting position. Janice is bright, innovative and possesses a natural talent for recruiting. I highly recommend her.”"]'] User: ['Cicely Wedgeworth', 'Editor, writer, journalist, and content strategist with experience spanning major media outlets and tech companies.', 'Senior staff editor at The New York Times', 'The New York Times', '[{"company":"The New York Times","company_id":"the-new-york-times","industry":"Newspaper Publishing","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Sep 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Sep 2021","subtitle":"The New York Times","title":"Senior staff editor"}],"url":"https://www.linkedin.com/company/the-new-york-times"},{"company":"realtor.com","company_id":"realtor-com","location":null,"positions":[{"description":"- oversee the day-to-day publication of stories in the News & Insights section, which gets about 10 million page views and 7 million visitors/month- curate content for the N&I homepage and on realtor.com- oversee weekly and monthly newsletters highlighting top stories and videos- assist editorial director in managing team of 7- oversee freelance budget and contracts- plan editorial calendar and run daily budget meetings- line edit breaking news, investigative pieces, and features- project-manage video program","duration":"Sep 2017 Sep 2021 4 years 1 month","duration_short":"4 years 1 month","end_date":"Sep 2021","start_date":"Sep 2017","subtitle":"realtor.com","title":"Managing Editor, News & Insights"},{"description":"Line edited breaking news, investigative pieces, and features; set editorial calendar; wrote general housing-market trend stories and stories based on realtor.com research; edited a weekly column by our chief economist.","duration":"Oct 2015 Sep 2017 2 years","duration_short":"2 years","end_date":"Sep 2017","start_date":"Oct 2015","subtitle":"realtor.com","title":"Deputy Managing Editor, News & Insights"},{"description":"Assigned and edited stories on home improvement, decor, and maintenance.","duration":"Jun 2014 Sep 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2015","start_date":"Jun 2014","subtitle":"realtor.com","title":"Senior Editor, Home Improvement"}],"url":"https://www.linkedin.com/company/realtor-com"},{"company":"ZesterDaily","company_id":"zester-media","location":"","positions":[{"description":"Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines. Edited food, wine, and travel stories for Zester Daily, a website dedicated to food and drink around the world. Created photo galleries and wrote SEO headlines.","duration":"Oct 2010 Aug 2015 4 years 11 months","duration_short":"4 years 11 months","end_date":"Aug 2015","start_date":"Oct 2010","subtitle":"ZesterDaily","title":"Articles editor (part-time)"}],"url":"https://www.linkedin.com/company/zester-media"},{"company":"eBay","company_id":"ebay","location":"San Jose","positions":[{"description":"* Produced multimedia stories for the intranet, corporate blog and corporate news site that communicated key business priorities for employees and external audiences* Wrote and edited weekly news stories about interesting initiatives within the company* Coordinated with regional partners to edit their content for worldwide publication* Scripted, shot and edited video interviews highlighting exciting initiatives* Discovered and shared news stories related to our business on social channels","duration":"Mar 2012 May 2014 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2014","start_date":"Mar 2012","subtitle":"eBay","title":"Editorial Manager, Digital Publications"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"QuinStreet","company_id":"quinstreet","location":"","positions":[{"description":"* Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing. * Led content strategy for half a dozen education-focused websites for a pioneer in Internet marketing. * Conceptualized stories for syndication and assigned to writers. * Developed catchy infographics and other content for social media sharing.","duration":"Feb 2011 Mar 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2012","start_date":"Feb 2011","subtitle":"QuinStreet","title":"Site Editor"}],"url":"https://www.linkedin.com/company/quinstreet"},{"company":"Yahoo!","company_id":"yahoo","location":"","positions":[{"description":"As part of the Yahoo! front page editorial team, I strove to make the Today module exciting, engaging and informative for more than half a billion users. This included packaging stories by writing clever copy and sourcing art; monitoring the mix of content on the front page to make sure it\'s always fresh, balanced and appropriate; and pinch-hitting wherever necessary.- Wrote for the 2010 Year in Review feature, which won a Yahoo! Editorial Award for Special Feature. One of my contributions, on immigration, received an honorable mention in the News category.","duration":"Dec 2008 Feb 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Feb 2011","start_date":"Dec 2008","subtitle":"Yahoo!","title":"Sr. Editorial Manager"}],"url":"https://www.linkedin.com/company/yahoo"},{"company":"CBS Interactive","company_id":"cbs-interactive","location":"","positions":[{"description":"Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience. Sifted through restaurant and other food-related tips posted on Chowhound.com, the popular community of food-lovers, with an eye for the savviest inside information. Wrote a weekly newsletter for the San Francisco Bay Area (and previously for Los Angeles) based on those posts, summing up the best of the board for a “Chowhound express” experience.","duration":"Jan 2005 Feb 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Feb 2011","start_date":"Jan 2005","subtitle":"CBS Interactive","title":"Editor, Chowhound Digest at Chow.com (part-time)"}],"url":"https://www.linkedin.com/company/cbs-interactive"},{"company":"Los Angeles Times","company_id":"los-angeles-times","location":"","positions":[{"description":"Five years on the foreign desk, two years in features (Food, Health, Home, Travel, Image). Edited stories for style and content; wrote display copy, web headlines and text for web photo galleries. Coordinated with graphics, photo and layout editors for the smartest presentation. Major projects included editing a Pulitzer-winning article, a multi-part package on life inside North Korea, and a special section for the Pope’s death. Honored as Copy Editor of the Month in May 2007. Contributed stories to Food and Travel sections.","duration":"Jun 2000 Mar 2008 7 years 10 months","duration_short":"7 years 10 months","end_date":"Mar 2008","start_date":"Jun 2000","subtitle":"Los Angeles Times","title":"Copy editor"}],"url":"https://www.linkedin.com/company/los-angeles-times"}]', '["Sue Rosenstock “Cicely is a top-notch writer and superb editor with a knack for creative storytelling. During her tenure at eBay Inc., Cicely built out our international presence and developed content around key corporate themes, including recruiting efforts, social media initiatives and company purpose. She is extremely adept at finding just the right angle to capture audience attention and makes expert use of multimedia -- including photography and video-based storytelling -- successfully improving user engagement across global digital and social channels. Cicely also helped manage the editorial calendar and was a key contributor to the development of our editorial style guide, driving consistent tone/messaging across all channels. Her considerable project management and collaboration skills were vital to the success of our team. On a personal note, Cicely is an absolutely joy to work with -- always eager to pitch in and effortlessly poised in the face of last-minute deadlines and changes in direction. She also has an insatiable desire to learn and expand her skill set, which helped us create innovative, best-in-class content. I am delighted to recommend Cicely without reservation.”","Joshua Anish “Cicely is a strong steward of the English language. In an environment that placed a premium on SEO, she stuck out as an advocate and purveyor of high-quality content. She\'s also extremely professional, efficient and constructive -- a general pleasure to work with.”"]']### Assistant: The agent's job is to strategically plan and tactically implement successful HR solutions, and today, the agent is reaching out to the user because they need to discuss potential collaboration on content strategy and storytelling for a new HR initiative at their company.
### Human: Agent: ['Charles Badger', '.', 'Project Coordinator at KBC', 'Kitchen and Bathroom Cabinets', '[{"company":"Kitchen and Bathroom Cabinets","company_id":"kitchen-and-bathroom-cabinets","industry":"Construction","location":"Florida, United States","positions":[{"description":"","duration":"Jun 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Kitchen and Bathroom Cabinets","title":"Project Coordinator at KBC"}],"url":"https://www.linkedin.com/company/kitchen-and-bathroom-cabinets"},{"company":"Granite Telecommunications","company_id":"granite-telecommunications","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2019 Jun 2021 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2021","start_date":"Jan 2019","subtitle":"Granite Telecommunications","title":"Sales Intern"}],"url":"https://www.linkedin.com/company/granite-telecommunications"},{"company":"Top Tier Group","company_id":"top-tier-entertainment","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2017 Jan 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2018","start_date":"Jan 2017","subtitle":"Top Tier Group","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/top-tier-entertainment"},{"company":"Ono Nightclub","company_id":"ono-nightclub1","location":"Orlando, Florida Area","positions":[{"description":"","duration":"Jan 2016 Jan 2018 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2018","start_date":"Jan 2016","subtitle":"Ono Nightclub","title":"Mixologist"}],"url":"https://www.linkedin.com/company/ono-nightclub1"},{"company":"Menchie\'s Frozen Yogurt","company_id":"menchie%27s-frozen-yogurt","location":"Naples, Florida Area","positions":[{"description":"Supervised store and employees during hours of operations. Supervised store and employees during hours of operations.","duration":"Jan 2013 Jan 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2015","start_date":"Jan 2013","subtitle":"Menchie\'s Frozen Yogurt","title":"Store Manager"}],"url":"https://www.linkedin.com/company/menchie%27s-frozen-yogurt"}]', '["Patrick Corcoran “Charles does a great job keeping his cool. That can be rare and is an under-appreciated quality to have! He also brings an interesting perspective to the team. He has brought up examples of lessons we\'ve learned in class applied to his internship. Charles having this real-world experience bring a lot of value to the team.”","Michael Harmon “Charles was a huge help in expanding the Top Tier Entertainment group into the Orlando area. He is outgoing and a quick thinker, with his help establishing our brand in a new market we were able to expand at a faster rate than expected. We couldn’t have made the progress that we have now without him, would love the opportunity to work with Charles again!”"]'] User: ['Samantha Stephens', 'A meticulous, senior-level design innovator with an established history of research, implementation and utilization of the latest technology and processes to generate highly-impactful creative marketing solutions.', 'Senior Graphic Design Professional', 'Rosendin', '[{"company":"Rosendin","company_id":"rosendin-electric","industry":"Construction","location":"","positions":[{"description":"","duration":"May 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"May 2021","subtitle":"Rosendin","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/rosendin-electric"},{"company":"The CORE Institute","company_id":"the-core-institute","location":"","positions":[{"description":"","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"The CORE Institute","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/the-core-institute"},{"company":"Healthcare Outcomes Performance Co. (HOPCo)","company_id":"hopco17","location":"","positions":[{"description":"• Update, creation and maintenance of the brand guidelines for HOPCo, The CORE Institute, Northern Arizona Orthopaedics & MORE Foundation• Ensure brand consistency by developing templates and standardization using the creative cloud libraries, styles, swatches and brand guidelines• Art direct & design advertisements, websites, brochures, social media content, e-mails, newsletters, special-event materials, direct mail, invitations and other marketing collateral• Collaborate across departments and companies managed by HOPCo to develop and manage unique campaigns• Manage and supervise contracted graphic designers• Assist and take employee headshots as needed","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"Healthcare Outcomes Performance Co. (HOPCo)","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/hopco17"},{"company":"Grainger","company_id":"w.w.-grainger","location":"Lake Forest, IL","positions":[{"description":"• \\u0007Complete marketing execution for print and digital marketing materials within a Fortune 500 company\\u0003• \\u0007Creation and maintenance of the brand standards for the top seven Grainger exclusive brands: Dayton, Condor, Westward, Air Handler, Tough Guy, LumaPro and Speedaire• Development of the Grainger Choice brand identity, guidelines and templates• \\u0007Ensured brand consistency by developing templates and standardization using the creative cloud libraries, styles, swatches and brand guidelines• \\u0007Coordinate with stakeholders to update, design and execute marketing projects• \\u0007Art direct and assist with photo shoots for campaigns and the Grainger 405 catalogs• \\u0007Selected to be a ‘Power User’ for our AEM implementation team. Setup the content architecture with folder structures and naming conventions for consistency. Constructed processes and facilitated training for the department• \\u0007Chosen to work alongside our company photographer at the Grainger Show as an event photographer. Capturing the events, customer experiences and booths","duration":"Sep 2012 Sep 2018 6 years 1 month","duration_short":"6 years 1 month","end_date":"Sep 2018","start_date":"Sep 2012","subtitle":"Grainger","title":"Creative Designer"}],"url":"https://www.linkedin.com/company/w.w.-grainger"},{"company":"CDW","company_id":"cdw","location":null,"positions":[{"description":"• Create customer facing posters, PDFs, brochures, trade show signage• Build email campaigns from creative brief to the customers inbox• \\u0007Setup and maintain email standards: quality checks, resource documents and review agency creative files• Coordinate with stakeholders to complete projects• \\u0007Assist/perform photo/video shoots as needed: Headshots, internal facing CEO communications • \\u0007Volunteered to help redesign the internal company magazine CDW Life, as part of a team","duration":"Aug 2012 Sep 2012 2 months","duration_short":"2 months","end_date":"Sep 2012","start_date":"Aug 2012","subtitle":"CDW","title":"Sr. Designer"},{"description":"","duration":"Mar 2010 Aug 2012 2 years 6 months","duration_short":"2 years 6 months","end_date":"Aug 2012","start_date":"Mar 2010","subtitle":"CDW","title":"Designer"},{"description":"","duration":"Oct 2007 Mar 2010 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2010","start_date":"Oct 2007","subtitle":"CDW","title":"Associate Designer"}],"url":"https://www.linkedin.com/company/cdw"},{"company":"Omnibus Advertising and Marketing","company_id":"omnibus-advertising-and-marketing","location":"","positions":[{"description":"• \\u0007Design ad layouts, maintain content and manage deadlines• \\u0007Brought their digital advertising in-house and trained the creative department to develop a larger set of capabilities• \\u0007Collaborate with sales representatives to develop ads and direct mail • \\u0007Design ad layouts, maintain content and manage deadlines• \\u0007Brought their digital advertising in-house and trained the creative department to develop a larger set of capabilities• \\u0007Collaborate with sales representatives to develop ads and direct mail","duration":"Feb 2006 Oct 2007 1 year 9 months","duration_short":"1 year 9 months","end_date":"Oct 2007","start_date":"Feb 2006","subtitle":"Omnibus Advertising and Marketing","title":"Designer"}],"url":"https://www.linkedin.com/company/omnibus-advertising-and-marketing"},{"company":"Signscapes","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2005 Feb 2006 6 months","duration_short":"6 months","end_date":"Feb 2006","start_date":"Sep 2005","subtitle":"Signscapes","title":"Designer"}],"url":""},{"company":"Tiger Accessory Group, LLC","company_id":"mat-holdings-inactive","location":"","positions":[{"description":"","duration":"May 2005 Aug 2005 4 months","duration_short":"4 months","end_date":"Aug 2005","start_date":"May 2005","subtitle":"Tiger Accessory Group, LLC","title":"Intern - Design"}],"url":"https://www.linkedin.com/company/mat-holdings-inactive"}]', '["Bos Alvertos “I\'ve worked alongside Samantha at CDW and Grainger. As designers, collaborations with Samantha meant fresh ideas, positive perspective and timely delivery of projects. Whether it was a print piece, infographic or web page, Samantha\'s approach was thoughtful and executed to exceed client expectations. Sam is an expert at her craft and watching her grow from a primarily print focused designer to a designer with digital and web chops came as no surprise. She\'s a great teammate and mentor and working with Sam was an absolute joy! ”","Grace (Kotvis) Distel “I worked with Samantha for multiple years at Grainger on a variety of projects and campaigns. Samantha\'s knowledge, attention to detail, and thoughtful preparation helped ensure the goals and aesthetics of every project was handled with care and executed to meet/exceed expectations and on time. Samantha was very enjoyable to work with over the years always brining great perspective, ideas, and beautiful work! ”"]']### Assistant: The agent's job is to coordinate projects in the construction industry, and today the user is reaching out to the agent because they need assistance in designing creative marketing solutions for a new construction project.
### Human: Agent: ['Esther Robson', "I'm an innovative sales partner who combines strategic, analytical and practical implementation to drive results. I am passionate in establishing long-term partnerships with internal and external customers. Experiences Include: Account Manager and Partner Negotiating Account Development and maintenance New Market Development Competitor Analysis and data intelligence STR/HT360 Report Analysis Budget Management Strong presentation skills", 'Global Account Manager, Entertainment and Retail Group', 'Marriott International', '[{"company":"Marriott International","company_id":"marriott-international","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Marriott International","title":"Global Account Manager, Entertainment and Retail Group"},{"description":"","duration":"Jun 2019 Oct 2020 1 year 5 months","duration_short":"1 year 5 months","end_date":"Oct 2020","start_date":"Jun 2019","subtitle":"Marriott International","title":"Group Account Manager, Global Sales Intermediary Retail"},{"description":"Partner with Area Group Sales Office to achieve annual revenue goal for groups of 300 and below, pull through business within group/catering parameters and hotel strategy. Identify new group/catering and BT business. Engage in proactive selling and up-sell products and services for sales closure. Provide recommendations and guidance to sales office regarding contractual terms, concessions, function space needs, key account information, customer goal, pricing guidelines and strategy. Verify accurate turn over to Event Management, attend pre and post-convention meetings. Solicit existing accounts, execute and support customer service standards. Qualify leads, build and strengthen relationship with new and existing customers. Coordinate and execute site inspections. Understand competition, economic trends, supply and demand.","duration":"Apr 2018 Jun 2019 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2019","start_date":"Apr 2018","subtitle":"Marriott International","title":"Destination Sales Executive"},{"description":"Directly manage a combined performance goal of $13M; 108% to goal in 2017 with 197% in new business development. Oversee the strategic management and direction of transient business including national, local negotiated accounts and Consortia for complex properties. Uncover and develop new and existing accounts and manage the RFP process.","duration":"Jul 2013 Apr 2018 4 years 10 months","duration_short":"4 years 10 months","end_date":"Apr 2018","start_date":"Jul 2013","subtitle":"Marriott International","title":"Director of Business Travel Sales, Westin Chicago River North and Sheraton Grand Chicago"}],"url":"https://www.linkedin.com/company/marriott-international"},{"company":"InterContinental Chicago","company_id":"ihghotels&resorts","location":"505 N. Michigan Avenue Chicago IL","positions":[{"description":"Management of transient business including national, local negotiated accounts and consortia with a goal of $4.9M. Total account management for FIT/Wholesale market. Management of transient business including national, local negotiated accounts and consortia with a goal of $4.9M. Total account management for FIT/Wholesale market.","duration":"Jul 2007 Jul 2013 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jul 2013","start_date":"Jul 2007","subtitle":"InterContinental Chicago","title":"Director of Business Travel"}],"url":"https://www.linkedin.com/company/ihghotels&resorts"},{"company":"InterContinental Chicago","company_id":null,"location":"","positions":[{"description":"Executive Assistant to Regional Vice President of Operations. Office Manager for administrative and sales office. Prepared press releases and liaised with 3rd party agency to create story pitches and generate media coverage. Executive Assistant to Regional Vice President of Operations. Office Manager for administrative and sales office. Prepared press releases and liaised with 3rd party agency to create story pitches and generate media coverage.","duration":"2001 2007 6 years","duration_short":"6 years","end_date":"2007","start_date":"2001","subtitle":"InterContinental Chicago","title":"Public Relations and Office Manager"}],"url":""},{"company":"Swissotel Chicago","company_id":"swissotel-chicago","location":"","positions":[{"description":"Direct support to Regional Vice President of Operations. Direct support to Regional Vice President of Operations.","duration":"1999 2001 2 years","duration_short":"2 years","end_date":"2001","start_date":"1999","subtitle":"Swissotel Chicago","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/swissotel-chicago"}]', '["Francisco J Fonseca “\\"Dedicated, Perfect, and Confident\\" are some words that come to my mind when used to describe Esther Robson. She truly surpasses every work ethic I have ever seen. Her ability to cultivate strong retentive partnerships with clients amazes me. Her eagerness to drive production and maximize revenue inspires me. I am honored to be a result of her successful mentoring. Since working with her, I have become a Business Travel Sales Manager at another hotel and I owe this all to the development she has given me the past 3 years. She is without question an acclamation of a true business professional. ”","Zheni Radeva “Working with Esther is a great pleasure. She is a fantastic sales manager, who builds strong, long-lasting relationship with strategic clients. She has the phenomenal ability to work cross-functionally across the hotel to accomplish guest satisfaction goals and revenue targets and at the same time develop and grow her team. I am very grateful Esther is part of the Westin Chicago River North and Sheraton Chicago winning teams. ”"]'] User: ['Raven Reckley', 'Marketing professional with a strong background in product and real estate marketing. Experienced professional skilled in Marketing Management, Digital Strategy, Branding, Public Relations and Event Planning.', 'VP of Marketing and Human Resources at Milhaus', 'Milhaus', '[{"company":"Milhaus","company_id":"milhaus","industry":"Real Estate","location":null,"positions":[{"description":"","duration":"Mar 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Mar 2020","subtitle":"Milhaus","title":"VP of Marketing and Human Resources"},{"description":"","duration":"Oct 2019 Mar 2020 6 months","duration_short":"6 months","end_date":"Mar 2020","start_date":"Oct 2019","subtitle":"Milhaus","title":"Vice President of Marketing"},{"description":"","duration":"Jan 2015 Oct 2019 4 years 10 months","duration_short":"4 years 10 months","end_date":"Oct 2019","start_date":"Jan 2015","subtitle":"Milhaus","title":"Marketing Director"}],"url":"https://www.linkedin.com/company/milhaus"},{"company":"Firestone Industrial Products","company_id":"firestone-industrial-products","location":"Indianapolis, Indiana","positions":[{"description":"","duration":"Sep 2013 Dec 2014 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2014","start_date":"Sep 2013","subtitle":"Firestone Industrial Products","title":"Product Manager - Light Duty"}],"url":"https://www.linkedin.com/company/firestone-industrial-products"},{"company":"Herff Jones","company_id":"herff-jones","location":"","positions":[{"description":"","duration":"Aug 2007 Aug 2013 6 years 1 month","duration_short":"6 years 1 month","end_date":"Aug 2013","start_date":"Aug 2007","subtitle":"Herff Jones","title":"Product Marketing Manager"}],"url":"https://www.linkedin.com/company/herff-jones"},{"company":"C.P. Morgan","company_id":"c.p.-morgan","location":"","positions":[{"description":"","duration":"Jul 2004 Jul 2007 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2007","start_date":"Jul 2004","subtitle":"C.P. Morgan","title":"Marketing Manager"}],"url":"https://www.linkedin.com/company/c.p.-morgan"}]', '["Alexandra Jackiw, CPM®, CAPS, C3P “Raven is a talented marketing professional that has both the knowledge and creativity to tackle complicated projects that require managing multiple \\"touch points.\\" She understands how to enhance the customer experience through both design and messaging and stays on top of all the details related to bringing a new, Class A mixed-use development out of the ground all the way through lease-up and stabilization. Raven works well in a collaborative environment and navigates through conflicting priorities and communication challenges with grace and diplomacy. She was a joy to work with -- always asking good questions and looking for ways to improve her skill set.”","LinkedIn User “Raven is the definition of an exceptional performer. I know very few people with her drive and zest for success. As a marketing pro, her strategic insight and leadership are instrumental in her success. She also brings a rare set of skills and experiences from challenging roles in varied industries. Raven leads by example and the cross functional teams she worked with at Firestone found her enthusiasm and dedication both inspiring and motivating. ”"]']### Assistant: The agent's job is to establish long-term partnerships with internal and external customers, and today the user is reaching out to the agent because they need assistance in creating a comprehensive digital marketing strategy for a new real estate development project.
### Human: Agent: ['Michele Martin', 'I bring 16 years of experience in worksite benefits to Marsh & McLennan Agency. My expertise in supplemental benefits is utilized to assist companies in enhancing their employee benefits portfolio to attract and retain employees. Not only do I partner with our internal teams and insurance carriers to determine the best solution and strategy for our clients including, education, enrollment services, and products, but I also collaborate with the Account Management team to coordinate and execute the enrollment process in its entirety. I also offer marketing, education, and communication support surrounding these benefit offerings. I have received multiple honors and recognitions throughout my career in the worksite industry, including the highly-esteemed “Circle of Honor” award in 2010.', 'Voluntary Benefits Advisor & Practice Leader - SW Region of Marsh McLennan Agency', 'Marsh & McLennan Agency- Dallas', '[{"company":"Marsh & McLennan Agency- Dallas","company_id":"mma_dallas","industry":"Insurance","location":"Dallas, TX","positions":[{"description":"","duration":"Mar 2005 - Present 17 years","duration_short":"17 years","end_date":"Present","start_date":"Mar 2005","subtitle":"Marsh & McLennan Agency- Dallas","title":"Voluntary Benefits Advisor & Practice Leader - SW Region of Marsh McLennan Agency"}],"url":"https://www.linkedin.com/company/mma_dallas"},{"company":"Colonial Life & Accident","company_id":"colonial-life","location":"","positions":[{"description":"","duration":"Jun 2001 Feb 2012 10 years 9 months","duration_short":"10 years 9 months","end_date":"Feb 2012","start_date":"Jun 2001","subtitle":"Colonial Life & Accident","title":"Benefits Consultant"}],"url":"https://www.linkedin.com/company/colonial-life"},{"company":"Quaker State","company_id":"quaker-state","location":"","positions":[{"description":"Managed a team that worked directly with Marketing to provide the company\'s needs for printed materials and media, as well as Point of Sales promotional materials for distributors. Managed a team that worked directly with Marketing to provide the company\'s needs for printed materials and media, as well as Point of Sales promotional materials for distributors.","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Quaker State","title":"Purchasing Manager - Print"}],"url":"https://www.linkedin.com/company/quaker-state"}]', '["Valerie Toups “Michele is a detail-oriented manager who is an experienced expert at strategically placing the perfect voluntary benefits needed for a client and their employees. She is dependable, trustworthy, hardworking and knowledgeable about product and industry changes. Easy to recommend!”","Sharon Kushner “Michele has worked diligently with the Brokers at PPB, educating them about voluntary benefits and the advantages of Colonial. This has helped them significantly increase their voluntary sales and strengthened their relationship with their clients. It\'s been a win-win for us!”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide strategic solutions for enhancing employee benefits portfolios, and today the agent is reaching out to the user because they need to discuss potential opportunities for implementing supplemental benefits within the user's organization.
### Human: Agent: ['David Bissonnette', 'Strong in VMware 6.5, Microsoft server administration, from Active Directory, DNS, DHCP, Terminal Services and WSUS. Microsoft Azure. Citrix 7. Dell Commvault backup software and Dell Compellent Storage.', 'Sr. Server Administrator, Sr. VMware Administrator at Puma North America, Inc.', 'Puma North America, Inc.', '[{"company":"Puma North America, Inc.","company_id":"puma","industry":"Sporting Goods","location":"Westford, MA","positions":[{"description":"Sr. Server Administrator, Sr. VMware 6.0 Administrator and Citrix Administrator. . I take care of all physical and virtual server, I also take care of the Citrix farm, Server patches and Symantec antivirus administrator. Sr. Server Administrator, Sr. VMware 6.0 Administrator and Citrix Administrator. . I take care of all physical and virtual server, I also take care of the Citrix farm, Server patches and Symantec antivirus administrator.","duration":"Aug 2012 - Present 9 years 7 months","duration_short":"9 years 7 months","end_date":"Present","start_date":"Aug 2012","subtitle":"Puma North America, Inc.","title":"Sr. Server Administrator"}],"url":"https://www.linkedin.com/company/puma"},{"company":"OptumInsight","company_id":"unitedhealth-group","location":"Waltham, MA","positions":[{"description":"A contract position, working on a DataCenter migration to a colo in Boston, MA. Server moves and VMware vSphere 5.0 and View administration. A contract position, working on a DataCenter migration to a colo in Boston, MA. Server moves and VMware vSphere 5.0 and View administration.","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"OptumInsight","title":"VMware Consultant"}],"url":"https://www.linkedin.com/company/unitedhealth-group"},{"company":"Beacon Application Services","company_id":"beacon-application-services","location":"Framingham, MA","positions":[{"description":"Sr. System Administrator, all servers (virtual and physical) and desktops. Mainly an Oracle shop responsible for numerous virtual servers, 24 in house users and 40 sales users throughout the country. Sr. System Administrator, all servers (virtual and physical) and desktops. Mainly an Oracle shop responsible for numerous virtual servers, 24 in house users and 40 sales users throughout the country.","duration":"Oct 2011 Mar 2012 6 months","duration_short":"6 months","end_date":"Mar 2012","start_date":"Oct 2011","subtitle":"Beacon Application Services","title":"Sr. System Administrator"}],"url":"https://www.linkedin.com/company/beacon-application-services"},{"company":"QinetiQ North America","company_id":"qinetiqus","location":"","positions":[{"description":"","duration":"Oct 2002 May 2010 7 years 8 months","duration_short":"7 years 8 months","end_date":"May 2010","start_date":"Oct 2002","subtitle":"QinetiQ North America","title":"Network Engineer"}],"url":"https://www.linkedin.com/company/qinetiqus"},{"company":"Innoveda, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Innoveda, Inc.","title":"Network Manager"}],"url":""},{"company":"Pads Software","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"Pads Software","title":"Network Manager"}],"url":""},{"company":"GGX, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"GGX, Inc.","title":"Network Administrator"}],"url":""},{"company":"Howtek, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"1992 1995 3 years","duration_short":"3 years","end_date":"1995","start_date":"1992","subtitle":"Howtek, Inc.","title":"System administrator"}],"url":""}]', '["Gary Groleau ““I have worked with David Bissonnette and would be happy to serve as his work reference. David was a very productive and valuable team member of the Innoveda Information Technologies team. His depth of technical knowledge, Network Analytical experience and excellent interpersonal skills in managing a large scale, intercontinental corporate network made him one of he most productive and valuable members of our team.”","Talin Chaparian “I highly recommend David as he did a great job supporting my groups IT needs. He is very knowledgeable in his field and would make a great addition to any company.”"]'] User: ['Jonathan Ursache', 'Passionate, determined graduate continuously growing and expanding in technological knowledge.', 'IT System Administrator at Martin Bros.', 'Martin Bros.', '[{"company":"Martin Bros.","company_id":"martin-brothers-marcowall-inc","industry":"Construction","location":"Gardena, California, United States","positions":[{"description":"","duration":"Jun 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Jun 2021","subtitle":"Martin Bros.","title":"System Administrator"}],"url":"https://www.linkedin.com/company/martin-brothers-marcowall-inc"},{"company":"Raytheon Technologies","company_id":"raytheontechnologies","location":"Fullerton, California","positions":[{"description":"- Senior Field Tech for DXC Technology- Supported Raytheon Technologies- Windows 10 migration and created machine accounts- Created scripts to complete tasks quicker- Imaged computers, configured systems and user profiles, installed software, setup/configured users- Completed troubleshooting and testing for a variety of issues (operating system, hardware, software, network, SCCM, etc.)- Tested new processes, utilities, and systems- Worked Level 2 And Level 3 Tickets- Performed break/fix duties- Serviced and modified hardware- Physically moved systems/hardware- Transferred sensitive data across systems- Wiped and retired old systems/hardware per DoD standards- Set-up and retired/wiped iPhones and iPads- Utilized the ServiceNow ticketing system- Ensured that work was done according to SLA","duration":"Nov 2019 Jun 2021 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jun 2021","start_date":"Nov 2019","subtitle":"Raytheon Technologies","title":"Sr. IT Desktop Support Technician"}],"url":"https://www.linkedin.com/company/raytheontechnologies"},{"company":"KMicro Tech, Inc.","company_id":"kmicro","location":"Orange County, California Area","positions":[{"description":"- Worked on the deployment of over 1,000 workstations (computers, printers, receipt printers, Verifone and Tellergy POS, monitors, check scanners, peripherals, etc.) for Wescom Credit Union- Assisted on Windows 10 Migration with refreshes- Configured systems, computers, printers, etc.- Installed computer, printers, various hardware, and software- Set-up and configured user profiles- Troubleshooting (computers, printers, network, etc.)- Pulled network cables for data center- Physically moved systems, printers, various hardware- Completed various IT tasks- Strived to keep users up and running at all times- Took part in training with Active Directory, Virtual Machines, Servers","duration":"Apr 2019 Oct 2019 7 months","duration_short":"7 months","end_date":"Oct 2019","start_date":"Apr 2019","subtitle":"KMicro Tech, Inc.","title":"IT Systems Analyst / Support Specialist"}],"url":"https://www.linkedin.com/company/kmicro"}]', '["“I shared a cubicle with Jonathan and I got to see firsthand that Jonathan is a very hard-working, intelligent and curious man. And all of that coupled with his passion for learning about technology makes him a fantastic person to have working with you!”","“Jonathan has been fascinated with technology all his life. He is tech savvy. He quickly learns new ways of completing tasks and finds solutions. One of the things I\'ve always admired about him is that he is always looking to help others with his skills. As many of you have noticed, he is a dedicated and hard working. He successfully completed high school early and is eager to learn more and expand his horizons. Jonathan would be a great addition to any team!”"]']### Assistant: The agent's job is to provide IT support and server administration, while today the user is reaching out to the agent because they need assistance with a server migration project.
### Human: Agent: ['Dan Bailey, MBA', 'Certified NACE International Coating Inspector Level 3 #48651', 'Protective & Marine Sales Representative - NACE Certified Coating Inspector Level 3', 'Sherwin-Williams Paints', '[{"company":"Sherwin-Williams Paints","company_id":"sherwin-williams","industry":"Chemical Manufacturing","location":null,"positions":[{"description":"","duration":"Aug 2013 - Present 8 years 1 month","duration_short":"8 years 1 month","end_date":"Present","start_date":"Aug 2013","subtitle":"Sherwin-Williams Paints","title":"Protective & Marine Sales Representative"},{"description":"","duration":"Jul 2009 Jul 2013 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2013","start_date":"Jul 2009","subtitle":"Sherwin Williams","title":"Commercial Sales Representative"},{"description":"","duration":"Jul 1999 Jul 2009 10 years 1 month","duration_short":"10 years 1 month","end_date":"Jul 2009","start_date":"Jul 1999","subtitle":"Sherwin-Williams","title":"Sales Representative"},{"description":"","duration":"Jul 1995 Jul 1999 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 1999","start_date":"Jul 1995","subtitle":"Sherwin-Williams","title":"Store Manager"}],"url":"https://www.linkedin.com/company/sherwin-williams"},{"company":"NACE International","company_id":"nace-international","location":"","positions":[{"description":"","duration":"2013 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"2013","subtitle":"NACE International","title":"Certified Coating Inspector, Level 3"}],"url":"https://www.linkedin.com/company/nace-international"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":"Camp Pendleton, California","positions":[{"description":"Serving our country in the United States Marine Corps was an honor and very rewarding. The lessons I learned as a young man have stayed with me throughout my life and will be with me forever. Once a Marine, always a Marine. Semper Fi (always faithful). Serving our country in the United States Marine Corps was an honor and very rewarding. The lessons I learned as a young man have stayed with me throughout my life and will be with me forever. Once a Marine, always a Marine. Semper Fi (always faithful).","duration":"Aug 1986 Aug 1990 4 years 1 month","duration_short":"4 years 1 month","end_date":"Aug 1990","start_date":"Aug 1986","subtitle":"United States Marine Corps","title":"Infantry Squad Leader"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Bill Rains, CSI CDT “I have worked with Dan for a number of years. He is always very professional and works to support his customers in a timley and efficent way. in addition, his product and techncal knowlege is very indepth. Dan is a \\"go-to\\" guy when you need help with paints , coatings and related products.”","Tom Tolento “Dan is a long term sales representative whom I worked with directly and indirectly over the years in my time as VP of Sales for Sherwin Williams. I found Dan to be most professional, loyal and caring for his work and for his customers. Most importantly to sales, Dan is the right type of aggressive. Dan\'s personality and sales style fit both the expectations of a Fortune 300 company AND to his customer base. Strong product knowledge and a consultative approach benefited his customers and his follow up and attention to detail helped Dan consistently grow sales and meet budgeted expectations. Dan has and will do well in any position he pursues as he is dedicated, hardworking and (once again) loyal and caring! Tom Tolento”"]'] User: ['Dawn Labenski', 'Currently work with residential homeowners to transform rooms into into fresh and inviting living space through use of color, texture, light, atmosphere and organization with an artistic flair.', 'Color and Design Consultant', 'Kevin Ryan Professional Painters', '[{"company":"Kevin Ryan Professional Painters","company_id":null,"location":"Barnstable/Yarmouth Area, Massachusetts","positions":[{"description":"Residential interior/exterior painting, specializing in trim, cabinets, furniture restoration, color matching.Murals and decorative finishes.Color consultation.","duration":"Jul 2010 - Present 11 years 2 months","duration_short":"11 years 2 months","end_date":"Present","start_date":"Jul 2010","subtitle":"Kevin Ryan Professional Painters","title":"Field Services Supervisor"}],"url":""},{"company":"Dream In Color","company_id":null,"location":"","positions":[{"description":"\\"Achieving a designer look on a homeowner budget.\\"* rejuvenate anything from a wall to entire house* color and design consulting* faux and decorative finishes* custom interior painting","duration":"Mar 2008 - Present 13 years 6 months","duration_short":"13 years 6 months","end_date":"Present","start_date":"Mar 2008","subtitle":"Dream In Color","title":"Design and Color Consultant"}],"url":""},{"company":"Landmark Education","company_id":null,"location":"","positions":[{"description":"Lead teams in registration and production for three-day trainings in transformational learning.","duration":"2009 2012 3 years","duration_short":"3 years","end_date":"2012","start_date":"2009","subtitle":"Landmark Education","title":"Advanced Course Registration Team, Production Assistant"}],"url":""},{"company":"Catchlight Painting, Inc","company_id":null,"location":"","positions":[{"description":"Specialized in color matching and refinishing interior and exterior stain, paint and decorative finishes. Produced sample boards for client approval. Responsible for supervising crew, and maintaining budget, materials and company vehicle on high-end residential projects.","duration":"Jul 2009 Oct 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2010","start_date":"Jul 2009","subtitle":"Catchlight Painting, Inc","title":"Lead Painter"}],"url":""},{"company":"Young Ideas Painting and Design","company_id":null,"location":"","positions":[{"description":"*Worked closely with homeowners, painting and general contractors, architects and designers to coordinate application of standard and specialty paint and stain colors/ finishes for high-end residences in Boston and surrounding suburbs. *Specialized in faux finish techniques such as color wash, strie, linnen, suede, stripes, wood grain, granite, marble, metalic.*Supervised crew members*Consulted with manufacturers for troubleshooting and finding superior products.","duration":"Aug 2002 Sep 2008 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2008","start_date":"Aug 2002","subtitle":"Young Ideas Painting and Design","title":"Decorative Paint and Color Specialist"}],"url":""},{"company":"Fine Interior Finishes","company_id":null,"location":"","positions":[{"description":"Custom color mixing and application of Venetian plaster for restaurant and high-end residential clients.Color matching and application of faux wood technique refreshing golden oak beams and trim to blend with new custom built cherry kitchen cabinetry.","duration":"Oct 2002 Jan 2003 4 months","duration_short":"4 months","end_date":"Jan 2003","start_date":"Oct 2002","subtitle":"Fine Interior Finishes","title":"Faux Finish Specialist"}],"url":""}]', '["“Dawn is detail oriented, focused, and hard working. She provides a very thorough and professional service. I highly recommend hiring her.”","“Dawn has an impeccable color sense, a wealth of innovative ideas, and a command of her materials as well as an effervescent personality. She’s creative and clever with large and small projects alike. She selected color combinations that worked well in my home office that I wouldn’t have arrived at on my own. She solved a lighting and privacy issue in my main office by drawing images on handmade paper that continues to get compliments years later. I heartily recommend Dawn for her design work, color consulting and painting. She’ll brainstorm and collaborate with you, and takes the time to get to know your interests, needs and proposed use of space. She listens and is honest and respectful. Plus, you can’t beat the smile and sense of humor! Marcia Weiss, Psychotherapist, Collaborative Psychotherapy”"]']### Assistant: The agent's job is to provide sales support and technical expertise in the coatings industry. Today, the agent is reaching out to the user because they need assistance with color consultation and selecting the right coatings for a residential painting project.
### Human: Agent: ['Steven Joshua Morrison', "There are many people out there who hate going to school. There are many that hate writing as well. I'm here to change all of that. The classroom is a wonderful place, and so is a blank piece of paper. This is what I truly believe, and what has drove me into the worlds of education and creative writing. My goal is to make my students excited and desiring to come to class and learn, and I have over 10 years of experience doing so. I am someone who profoundly cares about the value of a good teacher. I am someone who listens to each person and instructs on an individual level beyond the group. I am someone who loves hard work and will push my students to be the best they can be. And I can guarantee we all will have a fun time. After all, I teach best, and they learn best, when we enjoy what we are doing. I have never known where my passions and experiences will lead me exactly. And I want to embrace that. Due to the recent issues the world is experiencing, I have realized that there are many ways I can give back. Thus, I have decided to open my career options to nonprofit organizations and other ways in which I can help the community. Outside of work you can find me exercising, surfing, meditating, and trying to make people laugh. Please feel free to contact me anytime through email or phone. Looking forward to the unknown adventure that lies ahead...", 'Screenwriting Professor at Chapman University', 'Chapman University', '[{"company":"Chapman University","company_id":"chapman-university","industry":"Higher Education","location":"Orange County, California, United States","positions":[{"description":"","duration":"Aug 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2020","subtitle":"Chapman University","title":"Screenwriting Professor"}],"url":"https://www.linkedin.com/company/chapman-university"},{"company":"Driven Equation","company_id":"driven-equation","location":"Los Angeles, California, United States","positions":[{"description":"From concept ideation through series bible and pilot.Currently in pre-production.https://www.imdb.com/title/tt10441468/?ref_=fn_al_tt_1Interview:http://sitkasentinel.com/7/component/content/article?id=17040:writer-finishes-research-for-sitka-tv-show From concept ideation through series bible and pilot.Currently in pre-production.https://www.imdb.com/title/tt10441468/?ref_=fn_al_tt_1Interview:http://sitkasentinel.com/7/component/content/article?id=17040:writer-finishes-research-for-sitka-tv-show","duration":"Jan 2019 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Driven Equation","title":"Screenwriter"}],"url":"https://www.linkedin.com/company/driven-equation"},{"company":"Horsehead Cinema","company_id":"horsehead-cinema","location":"Pasadena, CA","positions":[{"description":"A motion picture production company.Completed and Distributed feature film \\"A Sweetest Kiss\\" (formerly known as Nothing Like The Sun).https://www.horseheadcinema.com/https://www.imdb.com/title/tt5605556/?ref_=fn_al_tt_1Interview:https://www.movievine.com/interviews/interview-with-the-founders-of-horsehead-cinema/ A motion picture production company.Completed and Distributed feature film \\"A Sweetest Kiss\\" (formerly known as Nothing Like The Sun).https://www.horseheadcinema.com/https://www.imdb.com/title/tt5605556/?ref_=fn_al_tt_1Interview:https://www.movievine.com/interviews/interview-with-the-founders-of-horsehead-cinema/","duration":"2014 Dec 2019 5 years","duration_short":"5 years","end_date":"Dec 2019","start_date":"2014","subtitle":"Horsehead Cinema","title":"Co-Founder (Producer, Co-Writer)"}],"url":"https://www.linkedin.com/company/horsehead-cinema"},{"company":"New York Film Academy","company_id":"new-york-film-academy","location":"Burbank, CA","positions":[{"description":"MFA, BFA, and AFA, Short Term and Workshop Classes.From introductory courses through advanced level full feature screenplays. MFA, BFA, and AFA, Short Term and Workshop Classes.From introductory courses through advanced level full feature screenplays.","duration":"Aug 2013 Sep 2018 5 years 2 months","duration_short":"5 years 2 months","end_date":"Sep 2018","start_date":"Aug 2013","subtitle":"New York Film Academy","title":"Screenwriting Professor"}],"url":"https://www.linkedin.com/company/new-york-film-academy"}]', '["Kellen Gibbs “Steven was one of the best teachers I had during film school. Not only did he work with me during school hours, but he went out of his way on countless occasions to help me on his own time. His dedication to teaching helped me understand story structure and expand my techniques and my voice as a writer. I contribute a lot of my writing success since school to this man. Cannot recommend this guy enough. Thank you, Steve!”","Bethany Abelson “I couldn’t have gotten through chemotherapy and radiation without my god brother, Steven. When I was diagnosed with cancer, he became the ultimate support system. Steven listened patiently on my worst days and encouraged celebrating the small victories on my best days. When I was nervous before a scan, he would talk to me on the phone until I fell asleep. Every time I was hospitalized, Steven was the first person I would reach out to. Whether it was cracking a joke when a nurse was injecting me or letting me vent about my next obstacle, Steven’s compassion, thought provoking questions, and witty sense of humor greatly impacted my recovery. He continues to challenge me to think bigger and better and I could not thank him enough. Steven is an amazing, hardworking, and caring person and it is an honor to have him in my life.”"]'] User: ['Danielle Guerra', 'Hello, I am a freelance Social Media Marketing Manager, and am currently taking on new clients. If you are interested in scheduling a discovery call with me please email me or message me and I will get back to you as soon as possible! Please contact me at: DanielleGuerraMarketing@gmail.com I look forward to hearing from you!', 'Freelance Social Media Marketing Manager', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Freelance","title":"Freelance Social Media Marketing Manager"}],"url":""},{"company":"Care.com","company_id":"care-com","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Care.com","title":"Nanny"}],"url":"https://www.linkedin.com/company/care-com"},{"company":"Nike","company_id":"nike","location":"Livermore, California, United States","positions":[{"description":"","duration":"Nov 2018 Jan 2019 3 months","duration_short":"3 months","end_date":"Jan 2019","start_date":"Nov 2018","subtitle":"Nike","title":"Nike Retail Representative"}],"url":"https://www.linkedin.com/company/nike"},{"company":"ICICLES","company_id":"icicles","location":"Pleasanton, California, United States","positions":[{"description":"","duration":"Mar 2017 Nov 2018 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2018","start_date":"Mar 2017","subtitle":"ICICLES","title":"Manager"}],"url":"https://www.linkedin.com/company/icicles"},{"company":"Sequoyah Country Club","company_id":"sequoyah-country-club","location":"Oakland, California, United States","positions":[{"description":"","duration":"Jun 2016 Jun 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2017","start_date":"Jun 2016","subtitle":"Sequoyah Country Club","title":"Hostess"}],"url":"https://www.linkedin.com/company/sequoyah-country-club"}]', '["Noah Fonacier “I had the pleasure of working with Danielle Guerra on a project in a Marketing class at Cal State Fullerton. It was during COVID-19 so we had limited connection and lack of proper team gathering elements. Yet, Danielle was quick to respond to project requirements and a great communicator. Her contributions to the project were intelligent and professional. While we only worked together for a short amount of time, it was clear from the onset that she was a great worker and was bound for success in any career. ”","Vanessa Toscano “Danielle and I collaborated on a group project and she was a very good team mate and had many good ideas. She is very reliable and friendly. ”","Isaac Morris “I had the opportunity to collaborate with Danielle on a project and she was very organized and helped lead the group to success! ”","Kevin Nguyen “I was able to work with Danielle, in one of my marketing classes at Cal State Fullerton. We were in a group for the whole semester. Danielle is very organized and kept all of us in check about upcoming projects. She knows what she needs to do and she gets it done. She is not above helping others too, she helps out whenever someone is falling behind or where is needed. She is a great team player and I had a great pleasure working with her.”"]']### Assistant: The agent's job is to provide social media marketing services to clients, and today the user is reaching out to the agent because they need help with their social media marketing strategy for their freelance business.
### Human: Agent: ['Krystle Jorgensen', 'Certified Interior Designer with experience in the areas of hospitality, residential and corporate interiors.', 'Project Designer', 'Saint Dizier Design', '[{"company":"Saint Dizier Design","company_id":"saint-dizier-design","industry":"Design Services","location":"Healdsburg, CA","positions":[{"description":"","duration":"Sep 2014 - Present 7 years 7 months","duration_short":"7 years 7 months","end_date":"Present","start_date":"Sep 2014","subtitle":"Saint Dizier Design","title":"Project Designer"}],"url":"https://www.linkedin.com/company/saint-dizier-design"},{"company":"Alley 6 Craft Distillery","company_id":null,"location":"Healdsburg, California","positions":[{"description":"","duration":"Dec 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Dec 2012","subtitle":"Alley 6 Craft Distillery","title":"Co-Founder"}],"url":""},{"company":"Juarez Design","company_id":"juarez-design","location":"Healdsburg, CA","positions":[{"description":"","duration":"Sep 2016 May 2017 9 months","duration_short":"9 months","end_date":"May 2017","start_date":"Sep 2016","subtitle":"Juarez Design","title":"Designer"}],"url":"https://www.linkedin.com/company/juarez-design"},{"company":"Interiors Incorporated","company_id":"interiors-incorporated","location":"Santa Rosa, California","positions":[{"description":"","duration":"Aug 2010 Sep 2014 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2014","start_date":"Aug 2010","subtitle":"Interiors Incorporated","title":"Interior Designer"}],"url":"https://www.linkedin.com/company/interiors-incorporated"},{"company":"Goebel Interiors","company_id":null,"location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Jan 2009 Apr 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2010","start_date":"Jan 2009","subtitle":"Goebel Interiors","title":"Interior Designer - Hospitality"}],"url":""},{"company":"Green & Tonic","company_id":null,"location":"San Francisco Bay Area","positions":[{"description":"","duration":"2009 2009 less than a year","duration_short":"less than a year","end_date":"2009","start_date":"2009","subtitle":"Green & Tonic","title":"Graphic Designer"}],"url":""},{"company":"Southwest University of Visual Arts","company_id":"southwest-university-of-visual-arts","location":"Tucson, Arizona Area","positions":[{"description":"","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Southwest University of Visual Arts","title":"Student Teacher"}],"url":"https://www.linkedin.com/company/southwest-university-of-visual-arts"},{"company":"Bellwood Homes","company_id":null,"location":"Tucson, Arizona Area","positions":[{"description":"","duration":"Aug 2006 Dec 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2008","start_date":"Aug 2006","subtitle":"Bellwood Homes","title":"Project Coordinator/ Interior Designer - Residential"}],"url":""},{"company":"Southwest Institute of Healing Arts","company_id":"southwest-institute-of-healing-arts","location":"Tempe, Arizona","positions":[{"description":"","duration":"2006 2006 less than a year","duration_short":"less than a year","end_date":"2006","start_date":"2006","subtitle":"Southwest Institute of Healing Arts","title":"Receptionist"}],"url":"https://www.linkedin.com/company/southwest-institute-of-healing-arts"},{"company":"Cornelia Park","company_id":null,"location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"2005 2005 less than a year","duration_short":"less than a year","end_date":"2005","start_date":"2005","subtitle":"Cornelia Park","title":"Sales Associate"}],"url":""}]', '["Madeleine Boos “I am please to offer my recommendation of Krystle Jorgensen. In my capacity as the Interior Design Department Chair at the Art Center Design College, I have known Krystle as an outstanding student in our CIDA accredited undergraduate program. Krystle is a motivated young woman of numerous talents and considerable self-discipline. She was a student of mine in Portfolio Development. I was witness to her process of gathering and critically editing her work and assembling a stunning and cohesive portfolio. She exhibited outstanding skills in the process of researching, analyzing and interpreting information effectively and applying well-considered solutions creatively. She has a deep understanding and working knowledge of the technical aspects of design; exceptional overall design skills; the ability to work effectively and flexibly as a member of a design team; and is artistically, graphically and technologically savvy. Krystle’s design work is relevant and informed by her interest and engagement in the world around her. She is interested in sustainable design and the environment from a global perspective. Her senior design project was the design of a community center and home for boys. Krystle locally researched and selected an existing building that best supported her intended use. Her design was sensitive to the needs of the boys and to the architecture and history of the region. She successfully created a sense of place and belonging for an at risk population, Krystle has an inquisitive and open mind; a strong ability to understand complex concepts; an enthusiasm for learning and applying knowledge, a mature sense of responsibility, a strong work ethic, excellent critical thinking skills, an inclusive attitude, and a sense of humor. I have been consistently impressed with Krystle.”","Cleo Dale (West) “Krystle was a pleasure to work with during her time with Goebel Interiors. Her technical skills allowed our company to improve services offered to clientele in a time of growth and market transition. Krystle\'s positive, team-oriented attitude and attention to detail were a wonderful addition to our design team and she consistently demonstrated her willingness to undertake new skills and tasks and grow herself as a professional.”"]'] User: ['Samantha Rose, CID', 'My passion is utilizing workplace strategy to create functional environments that implement both sustainable and universal design practices in an aesthetically pleasing way.', 'Interior Designer at NFD Interior Architectural Planning + Design', 'NFD Interior Architectural Planning + Design', '[{"company":"NFD Interior Architectural Planning + Design","company_id":"nfd-inc.","industry":"Architecture & Planning","location":"Hunt Valley, Maryland, United States","positions":[{"description":"","duration":"May 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"May 2021","subtitle":"NFD Interior Architectural Planning + Design","title":"Interior Designer"}],"url":"https://www.linkedin.com/company/nfd-inc."},{"company":"The Verve Partnership","company_id":"the-verve-partnership","location":null,"positions":[{"description":"","duration":"Oct 2017 Apr 2021 3 years 7 months","duration_short":"3 years 7 months","end_date":"Apr 2021","start_date":"Oct 2017","subtitle":"The Verve Partnership","title":"Designer"},{"description":"At The Verve Partnership, a daily responsibility is maintaining the physical resource library. Currently, I am also building a digital library for the firm through My Resource Library, to improve ease of access and productivity when selecting finishes. Weekly tasks can include working on red lines, creating project binders, contacting manufacturer representatives, ordering and returning samples, space planning, or other office needs.","duration":"Mar 2017 Oct 2017 8 months","duration_short":"8 months","end_date":"Oct 2017","start_date":"Mar 2017","subtitle":"The Verve Partnership","title":"Intern"}],"url":"https://www.linkedin.com/company/the-verve-partnership"},{"company":"WebpageFX","company_id":"webfxinc","location":"Harrisburg, Pennsylvania Area","positions":[{"description":"At WebpageFX, I worked on a multi-million dollar renovation of a recent adjacent acquisition. Simultaneously, I was finding solutions and implementing design elements at the occupied location. Weekly tasks changed frequently but could include specifying finishes, space planning, meeting with sales representatives, and on-site walk-throughs of the adjacent construction site. An individual project, that I designed, constructed, and installed, is an employee interactive dry-erase wall comprised of 45 geometric shapes that workers can customize using illustrations or graphic typography to showcase special moments and experiences during their time at WebpageFX.","duration":"Sep 2016 Feb 2017 6 months","duration_short":"6 months","end_date":"Feb 2017","start_date":"Sep 2016","subtitle":"WebpageFX","title":"Interior Design Intern"}],"url":"https://www.linkedin.com/company/webfxinc"},{"company":"TC Studios","company_id":"tc-studios","location":"Lancaster, Pennsylvania Area","positions":[{"description":"While working at TC Studios, I assisted designers on photo-shoots, as well as with propping & de-propping sets. While working at TC Studios, I assisted designers on photo-shoots, as well as with propping & de-propping sets.","duration":"Jul 2016 Aug 2016 2 months","duration_short":"2 months","end_date":"Aug 2016","start_date":"Jul 2016","subtitle":"TC Studios","title":"Intern"}],"url":"https://www.linkedin.com/company/tc-studios"},{"company":"Blockhouse Furniture","company_id":"blockhouse-furniture","location":"York, Pennsylvania Area","positions":[{"description":"At Blockhouse Contract Furniture, I helped create digital environments to be used on the company\'s website for marketing purposes while simultaneously getting hands-on experience in learning the manufacturing process. At Blockhouse Contract Furniture, I helped create digital environments to be used on the company\'s website for marketing purposes while simultaneously getting hands-on experience in learning the manufacturing process.","duration":"Jan 2016 May 2016 5 months","duration_short":"5 months","end_date":"May 2016","start_date":"Jan 2016","subtitle":"Blockhouse Furniture","title":"Intern"}],"url":"https://www.linkedin.com/company/blockhouse-furniture"},{"company":"Driven Fabrication & Upholstery","company_id":null,"location":"Middle River, Md","positions":[{"description":"Designed automotive interiors, fabrication, ordering product, managing finances, scheduling, website maintenance, customer service, and employee management.Within the first year of acquiring the books, I increased gross sales from $44,300 to $104,600 and kept a steady increase in profit margins for the remaining 3 years. Designed automotive interiors, fabrication, ordering product, managing finances, scheduling, website maintenance, customer service, and employee management.Within the first year of acquiring the books, I increased gross sales from $44,300 to $104,600 and kept a steady increase in profit margins for the remaining 3 years.","duration":"Jun 2011 Dec 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Dec 2014","start_date":"Jun 2011","subtitle":"Driven Fabrication & Upholstery","title":"Co Owner"}],"url":""},{"company":"Remedi SeniorCare Pharmacy","company_id":"remedi-seniorcare","location":"Middle River, MD","positions":[{"description":"","duration":"Apr 2010 Jun 2012 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jun 2012","start_date":"Apr 2010","subtitle":"Remedi SeniorCare Pharmacy","title":"Certified Pharmacy Technician"}],"url":"https://www.linkedin.com/company/remedi-seniorcare"}]', '["Breyanna Faulkner “I have had the pleasure of working with Samanatha in a few different areas. She is the president of NKBA at my school. Her leadership skills are exceptional. She has big ideas and the only thing bigger than her ideas is her passion to make a difference. She is always ready to work and help anyone in need. Samantha\'s passion spills over into her designs, shes not afraid to think outside of the box. She would not only be an asset to a company, but a pivotal team member. \\"”","Savana Ulrich “I am a fellow classmate and NKBA student chapter attendee with Samantha at the Art Institute of York. As her classmate, I have worked with Samantha on many projects and assignments. Sam brings innovative ideas to group work. Her leadership skills stand out in her role as the President of our NKBA & ASID student chapter. She provides many useful ideas and organizational skills that help the chapter thrive.”"]']### Assistant: The agent's job is to reach out to interior designers to collaborate on a sustainable design project, and today the user is reaching out to the agent because they need assistance in selecting sustainable finishes for their current project.
### Human: Agent: ['Debbie Meigs', '2012 Darlene Briggs Marine Industry Award recipient.', 'Health and Wellness Educator, Grandmother, Sister, Caring, Motivator and Retired from Cobalt Boats', 'A Healthy Outside Starts with a Healthy Inside', '[{"company":"A Healthy Outside Starts with a Healthy Inside","company_id":null,"location":"","positions":[{"description":"My Daily Choice Products including Hempworx CBD products, Mantra Essential Oils, Daily Nutritionist Sprays, All natural Cosmetics, Spa products, and Body Melt System and a Travel Program My Daily Choice Products including Hempworx CBD products, Mantra Essential Oils, Daily Nutritionist Sprays, All natural Cosmetics, Spa products, and Body Melt System and a Travel Program","duration":"Mar 2020 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Mar 2020","subtitle":"A Healthy Outside Starts with a Healthy Inside","title":"Entrepreneur"}],"url":""},{"company":"Cobalt Boats","company_id":"cobalt-boats","location":"","positions":[{"description":"45 years in boating mfg industry, 36 of those in customer service, has served on industry committees,instrumental in creating dealer customer satisfaction programs, multi faceted warranty programs, improving customer service levels both at the mfg and dealership arenas. Experienced in dealer customer service and customer loyalty training. Managed Customer Service Team for over 25 years. Has worked with marine dealers mapping strengths and weaknesses initiating improvement changes to create new and exciting customer programs concentrating on keeping customers happy and coming back. Company was awarded the JD Power award for #1 in customer satisfaction 8 years consecutively. 2012 Darlene Briggs Marine Industry Award recipient.","duration":"Feb 1974 Mar 2019 45 years 2 months","duration_short":"45 years 2 months","end_date":"Mar 2019","start_date":"Feb 1974","subtitle":"Cobalt Boats","title":"Customer Service"}],"url":"https://www.linkedin.com/company/cobalt-boats"}]', '["Paul Terzian “Having worked with Debbie for more than twenty years, I can confidently say that I have never come across anyone that performs their job as proficiently as her. She takes ownership of whatever situation she is presented and follows it through to a satisfactory conclusion every single time, and does so Quickly. In the time I have known her, she has displayed a tremendously diverse skill set and adding that to her extremely pleasent demeanor makes it a true pleasure to work with her.”","Sue Koehler “I have worked with Debbie on special projects through the National Marine Manufacturers Association CSI Steering Committee to improve customer service in the marine industry over the last 8 years. it is hard to be brief in my recommendation for Debbie as I find her to be one of the utmost professional, honest and hard working people I have ever known. She has quite a talent for helping others understand the scope of a project and the direction that needs to be taken to resolve what ever issue is before them. Debbie has a way of \\"thinking outside the box\\" to complete the task at hand and always keeps the big picture in mind. It is a pleasure to know her and to work with her.”"]'] User: ['Sara-kelly Schneider', 'Outgoing, Motivated, Dynamic young professional seeking a prosperous career in marketing.', 'Administrative Assistant at GT Electric of Florida, INC.', 'GT Electric of Florida, INC.', '[{"company":"GT Electric of Florida, INC.","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"GT Electric of Florida, INC.","title":"Administrative Assistant"}],"url":""},{"company":"Turner Family","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Aug 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Aug 2017","subtitle":"Turner Family","title":"Nanny"}],"url":""},{"company":"Garent and Gold","company_id":null,"location":"Tallahassee, Florida Area","positions":[{"description":"","duration":"Jul 2015 Sep 2017 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2017","start_date":"Jul 2015","subtitle":"Garent and Gold","title":"Sales Associate"}],"url":""}]', '["Taylor McGill “Dear Sara-Kelly, I\'ve written this recommendation of you to share with other LinkedIn users. Details of Recommendation: \\"There are many wonderful words that come to mind to describe Ms. Schneider, however, one that comes to mind first is reliable. Ms. Schneider\'s work ethics are exceptional. She is hardworking, reliable, and works extremely well with others. She has a bubbly personality, and her coworkers find it very easy to speak with, and bring any issues they\'re having to her attention knowing that she will give the proper response, even it not favorable. I have known Ms. Schneider for the past three years. In the time I have come to know her, she became a valuable team member to the Garnet & Gold staff. She played an important role of inspiring others, all while going above and beyond her tasked responsibilities. Ms. Schneider makes a wonderful addition to any team she becomes a part of.\\" ”","Jennifer Turner “SK is awesome! She is capable and reliable. She is like part of our family. We are so happy to have her as part of our team. ”"]']### Assistant: The agent's job is to provide customer service and improve customer satisfaction in the marine industry, and today the user is reaching out to the agent because they need assistance with a product issue.
### Human: Agent: ['Stephanie Foley', "Please send your resume for immediate and confidential consideration to Stephanie.Foley@hopeconcrete.com. Stephanie possesses over fifteen solid years of full cycle recruiting experience, as well as cross-functional experience in management, Human Resources, payroll, sales, and customer relations. Stephanie's career also features a vast array of recruiting experience by placing candidates in administrative, industrial, healthcare, biotech, pharmaceutical, technical, engineering, sales, management, and C-Level executive positions. Specialties: Excellent human resources background, including: applicant recruiting, screening, evaluation, negotiations and placement; employee orientation; safety and training. Productive and efficient work habits without supervision. Ability to relate to all levels within an organization and client base. Extensive administrative experience coupled with exceptional customer service and organizational skills with the ability to multi-task effectively. Experience with a multitude of ATS software including ADP, Taleo, Avature, RecruitTrack, Compas, InfinityHR, and SkillMatch.", 'Payroll and Human Resources Coordinator', 'The Hope Concrete Company', '[{"company":"The Hope Concrete Company","company_id":null,"location":"Sherman/Denison, Texas Area","positions":[{"description":"","duration":"Oct 2017 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Oct 2017","subtitle":"The Hope Concrete Company","title":"Payroll and Human Resources"}],"url":""}]', '["Patra Linderkamp “It is my pleasure to recommend Stephanie! I began working with Stephanie when she worked for our department as a temporary, then she was hired by the temporary agency as a Staffing Consultant. Stephanie is an exceptional lady. She is dedicated with strong work ethics and always has a smile on her face. I can not say enough wonderful things about her.”","LinkedIn User “It has been my pleasure to work with Stephanie in the Talent Acquisition Group at Staffmark. Stephanie is extremely professional, knowledgeable, dedicated and determined. Her ability to be creative and to step outside the box of normal recruiting techniques has delivered fantastic results. She is also a great person to bounce ideas off of and provides real, constructive feedback that is useful. I very much enjoy working with Stephanie and know that I can count on her to not only be a top notch recruiter, but a great partner in the projects that we work together.”"]'] User: ['Manjit Kaur', 'Specialties: HR, Staffing, Technical and Healthcare Recruitment for Seasonal and Permanent Employment, Team Management, Resource Leveling, Time Management, Project Management, Process Improvement, OFCCP Compliance', 'Sr. Recruiter at Fred Hutch', 'Fred Hutch', '[{"company":"Fred Hutch","company_id":"fredhutch","industry":"Research Services","location":"Greater Seattle Area","positions":[{"description":"","duration":"Sep 2016 - Present 5 years 1 month","duration_short":"5 years 1 month","end_date":"Present","start_date":"Sep 2016","subtitle":"Fred Hutch","title":"Sr. Recruiter"}],"url":"https://www.linkedin.com/company/fredhutch"},{"company":"Amazon","company_id":"amazon","location":"Greater Seattle Area","positions":[{"description":"Recruiter / Team Lead - Prime Now, Operations ITRecruiter - Amazon Digital Music, Video & Studio• Video - The Amazon Instant Video (AIV) team delivers high-quality instant video to many Amazon customers through subscriptions as well as a-la-carte purchases. AIV works on an ever increasing number of devices, from computers through TVs, set top boxes and beyond. Our mission is to have the widest selection of movies and TV shows available on the Internet with the broadest device support. The AIV team networks with studios, schmoozes with stars (sometimes!) and delivers high-quality video to millions of customers. We handle large-scale video processing and delivery, enable cutting-edge integration with consumer electronics devices like the Kindle Fire and ship highly scalable customer-facing products and services. Every day we face the challenges of a fast paced market and expanding technology set, paving the way to ubiquitous availability of content and pushing the envelope of streaming video quality. To learn more, go to http://amzn.to/wy5Miy • Music - The Amazon Music Team’s vision is to facilitate every online music transaction, from the casual search for information to the discovery and sale of albums, songs, video, merchandise, concert tickets, and more. To achieve this goal, the Amazon Music Team works directly with artists, record labels, distributors, and Amazon technology teams in close partnerships on innovative new applications like Artist Central, SoundUnwound, and CreateSpace, with the aim to create ever-improving ways to connect fans and artists. To learn more go to www.amazon.com/musicjobs • Studios - We are building an effective way to develop commercially viable feature films and episodic series. To learn more, go to http://studios.amazon.com/getting-started/faq","duration":"Sep 2010 Aug 2016 6 years","duration_short":"6 years","end_date":"Aug 2016","start_date":"Sep 2010","subtitle":"Amazon","title":"Recruiter / Team Lead"}],"url":"https://www.linkedin.com/company/amazon"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Sep 2009 Aug 2010 1 year","duration_short":"1 year","end_date":"Aug 2010","start_date":"Sep 2009","subtitle":"Microsoft","title":"Staffing Associate"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Eco Job Corps","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 2009 Sep 2009 3 months","duration_short":"3 months","end_date":"Sep 2009","start_date":"Jul 2009","subtitle":"Eco Job Corps","title":"HR Manager (Volunteer)"}],"url":""},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"May 2008 Nov 2008 7 months","duration_short":"7 months","end_date":"Nov 2008","start_date":"May 2008","subtitle":"Microsoft","title":"Operations Staffing Consultant (OSC)"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Volt Technical Resources","company_id":"volt-technical-resources","location":"","positions":[{"description":"","duration":"Sep 2007 May 2008 9 months","duration_short":"9 months","end_date":"May 2008","start_date":"Sep 2007","subtitle":"Volt Technical Resources","title":"Technical Recruiter"}],"url":"https://www.linkedin.com/company/volt-technical-resources"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Jun 2004 Sep 2007 3 years 4 months","duration_short":"3 years 4 months","end_date":"Sep 2007","start_date":"Jun 2004","subtitle":"Microsoft","title":"Support Services Supervisor"}],"url":"https://www.linkedin.com/company/microsoft"}]', '["Sandy Huffman “I worked with Manjit while at Microsoft India. She has incredible organizational skills and ability to work through difficult situations. Manjit managed the interview schedules for me in a very complex arena. She scheduled executive level candidates within the US to meet with hiring managers in India and the US. Due to the level of the hiring managers it was difficult to get everyone on the same page and work out a schedule that would accomodate at least 5 inteviewers in one day from different time zones and manjit managed it beautifully. She is detail oriented and on top of continuing changes. I could always count on her follow through and positive \\"can do\\" attitude. I would highly recommend Manjit”","Rekha H. “Manjit worked very hard to get things done on time. She is trustworthy and very reliable person. It was a pleasure working with her.”"]']### Assistant: The agent's job is to recruit and place candidates in various positions, and today the agent is reaching out to the user to discuss potential collaboration on a healthcare recruitment project.
### Human: Agent: ['Jason Halpern', 'World Insurance Network is an all-inclusive boutique risk mitigation firm. We offer individuals and businesses access to all personal and commercial lines of coverage. Our core focus is the commercial healthcare industry and non-emergency medical transport arena. WIN uses an unconventional approach to commercial insurance planning and risk management, in most often what is referred to as, a conventional space. With the role out of our new platform, Streamline MD, WIN has made it possible for large medical groups and physician practices to procure, bind, access and house all their commercial insurance coverages on one easy to use platform. Medical practices indicate the coverage they need, complete the short questionnaire, upload a few forms and provide electronic signatures. WIN handles the rest. Any reference to coverages, changes or inquiries are done through the Streamline MD platform. Doctors do not need to spend time completing paperwork, contemplating coverage options or speaking in length to a broker. They let WIN\'s healthcare industry experts behind the curtain handle their specific exposures accurately and professionally. Physicians now spend more of their time doing what is most important, taking care of their patients. WIN is an SIAA affiliated firm and utilize many of our direct insurance carrier appointments. We have access to a vast number of carrier programs. We have the ability to custom tailor specific coverages to any industry. WIN also utilizes specific agency programs offered by our partnership firms to ensure the best coverages and pricing models for industry specific exposures. WIN dabbles in just about everything "insurance" from commercial package insurance policies and the implementation of Preferred Employer Organizations to industry specific insurance platform services and asset monetization for global trading purposes. Our firm is diverse, experienced and accomplished. Please visit our website (www.worldinsnetwork.com) and company page for more details. In response to the COVID-19 pandemic, our new company venture Blue Tiger Health, has assumed the role of worldwide distribution of PPE products to large private business sectors and state/government agencies. Blue Tiger Health is a fully operational logistics and product sourcing resource that furthers our philanthropic approach to risk management. Much like insurance, PPE products serve as a hedge to protect the health of people around the globe. More information can be found on the Blue Tiger Health website : www.bluetiger.health.', 'Commercial property and casualty insurance broker and business entrepreneur', 'World Insurance Network', '[{"company":"World Insurance Network","company_id":"world-insurance-network","industry":"Insurance","location":"Las Vegas, Nevada and Woodland Hills, California","positions":[{"description":"Executive property and casualty insurance broker. Executive property and casualty insurance broker.","duration":"Oct 2005 - Present 16 years 4 months","duration_short":"16 years 4 months","end_date":"Present","start_date":"Oct 2005","subtitle":"World Insurance Network","title":"Executive Commercial Lines Property and Casualty Insurance Broker"}],"url":"https://www.linkedin.com/company/world-insurance-network"},{"company":"Blue Tiger Health, Inc.","company_id":"healthline-medical-inc","location":"Las Vegas, Nevada, United States","positions":[{"description":"Blue Tiger Health is a worldwide PPE distributor. Blue Tiger Health is a worldwide PPE distributor.","duration":"Jun 2020 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Blue Tiger Health, Inc.","title":"President"}],"url":"https://www.linkedin.com/company/healthline-medical-inc"}]', '["David Pavon “I have know Jason for many years. Jason is a true professional. He is educated and very knowledgeable in the field of Insurance products. When I have a VIP customer that has questions that I can not answer. I have called on Jason to speak with the client. I trust his expertise and professionalism. I call him with complex questions that I do not know the answer to my self. Jason come very highly recommended. ”","Ron Allen “Our family has known Jason for several years and find his helpfulness beyond compare. He knows his business and is always available to us for help. Highly recommend him. Ron & Paula Allen Ron Allen Window Coverings”"]'] User: ['Lauren Paletz M.S, RDN, CPT', 'Specialties: Microsoft OfficeCAD', 'Renal Dietitian', 'Fresenius Medical Care North America', '[{"company":"Fresenius Medical Care North America","company_id":"fresenius-medical-care","industry":"Hospital & Health Care","location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Fresenius Medical Care North America","title":"Renal Dietitian"}],"url":"https://www.linkedin.com/company/fresenius-medical-care"},{"company":"Marino Wellness","company_id":"marino-wellness","location":"Greater Los Angeles Area","positions":[{"description":"• Conduct 1-on-1 health coaching sessions with employees.• Deliver lunch and learn presentations to corporate employees on various topics within the health, fitness, and nutrition fields.","duration":"Sep 2018 - Present 2 years 11 months","duration_short":"2 years 11 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Marino Wellness","title":"Registered Dietitian Consultant"}],"url":"https://www.linkedin.com/company/marino-wellness"},{"company":"Porter Novelli","company_id":"porternovelli","location":"Greater Los Angeles Area","positions":[{"description":"• Conduct nutrition based research for clients such as Almond Board of California, National Honey board, and Mars Food• Formulate collateral for monthly e-newsletters, client websites, and events • Prepare educational content for and aid in planning nutrition events such as FNCE and Almond Harvest Tour","duration":"Jun 2017 Sep 2018 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2018","start_date":"Jun 2017","subtitle":"Porter Novelli","title":"Registed Dietitian Consultant"}],"url":"https://www.linkedin.com/company/porternovelli"},{"company":"Wellness Workdays","company_id":"wellness-workdays","location":"","positions":[{"description":"• Helped devise and plan wellness programs for employees at Fox Studios• Facilitated quality assurance in special diets for patients and clients • Formulated educational tools for weight management such as healthy recipes and portion size handouts• Screened, assessed and created nutrition interventions based on patient nutrition status","duration":"Jul 2016 Jun 2017 1 year","duration_short":"1 year","end_date":"Jun 2017","start_date":"Jul 2016","subtitle":"Wellness Workdays","title":"Dietetic Intern"}],"url":"https://www.linkedin.com/company/wellness-workdays"},{"company":"Rosewood Centers For Eating Disorders","company_id":"rosewood-centers-for-eating-disorders","location":"Santa Monica, California","positions":[{"description":"• Participated as an active member of a multidisciplinary team by providing individual nutritional counseling, support, and education for eating disorder patients• Ensured procurement, preparation, sanitation, storage, and service of meals for patients• Guaranteed the preparation and delivery of quality food consistent with medical prescription","duration":"2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"2016","subtitle":"Rosewood Centers For Eating Disorders","title":"Diet Technician"}],"url":"https://www.linkedin.com/company/rosewood-centers-for-eating-disorders"},{"company":"Nutrition Journey","company_id":"nutrition-journey-llc","location":"Century City, CA","positions":[{"description":"• Assessed clients’ relationship with food and created personalized meal plans through Nutritionist Pro• Researched current nutrition findings and evaluated diet trends• Generated content for company website, blog, and social networking platforms• Lead marketing efforts and client acquisition strategies","duration":"Jul 2015 Jan 2016 7 months","duration_short":"7 months","end_date":"Jan 2016","start_date":"Jul 2015","subtitle":"Nutrition Journey","title":"Nutrition Associate"}],"url":"https://www.linkedin.com/company/nutrition-journey-llc"},{"company":"New York-Presbyterian Hospital","company_id":"new-york-presbyterian-hospital","location":"","positions":[{"description":"• Tracked efficiency of various clinical approaches in nutrition• Aided dieticians on projects such as compiling presentations and formulating meal plans• Recruited patients and family members for a class on heart healthy nutrition","duration":"Aug 2014 Mar 2015 8 months","duration_short":"8 months","end_date":"Mar 2015","start_date":"Aug 2014","subtitle":"New York-Presbyterian Hospital","title":"Dietetics Volunteer"}],"url":"https://www.linkedin.com/company/new-york-presbyterian-hospital"},{"company":"National Eating Disorders Association","company_id":"national-eating-disorders-association","location":"Greater New York City Area","positions":[{"description":"• Provided support and resources to individuals struggling with eating disorders • Updated caller database and resource list daily• Represented NEDA at the New York Institute of Technology","duration":"Feb 2014 May 2014 4 months","duration_short":"4 months","end_date":"May 2014","start_date":"Feb 2014","subtitle":"National Eating Disorders Association","title":"Helpline Volunteer"}],"url":"https://www.linkedin.com/company/national-eating-disorders-association"},{"company":"Jessica Katz Registered Dietician","company_id":null,"location":"Greater New York City Area","positions":[{"description":"• Provided support and resources to individuals struggling with eating disorders • Updated caller database and resource list daily• Represented NEDA at the New York Institute of Technology","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Jessica Katz Registered Dietician","title":"Intern"}],"url":""}]', '["“Lauren is a hardworking, trustworthy, and extremely bright coworker. She is always organized, on time, and creative when coming up with new ideas and generating new content. Lauren is a joy to work with and an incredible employee! I am happy to have been able to work with her for this long. ”","“I highly recommend Lauren; she was a wonderful student and showed great interest in the subject matter. It was obvious that she had a very good understanding of the material and always applied herself. She was also one of the best students in the class, I am sure she will be very successful in her career and will be an asset to whomever she works with.”"]']### Assistant: The agent's job is to offer risk mitigation services to businesses in the commercial healthcare industry, and today the agent is reaching out to the user, a renal dietitian, to discuss insurance coverage options tailored to the specific needs of medical practices specializing in kidney health.
### Human: Agent: ['Carl Bingham', 'I have over 20 years of field experience with hardware, software and networking in major corporate environments. I specialized in large scale deployments and logistics. I have worked in post-secondary education in the IT field for 5 years. I am currently working as a Senior Operations Manager in MPS (Managed Print Solutions.) I love teaching computer skills and introducing people to the world of Information Technology.Specialties: Public Speaking, Health and Wellness, Computer Hardware, Operating Systems, Networking', 'Adjunct Professor at Florida State College at Jacksonville', 'Lexmark', '[{"company":"Lexmark","company_id":"lexmark","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Lexmark","title":"Site Operations Manager"},{"description":"Monitor, manage and support the operation of installed print devices for customer fleet. Serve as the primary point of contact for deployment, service and solutions to the client managed print services group.","duration":"Apr 2012 - Present 9 years 4 months","duration_short":"9 years 4 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Lexmark","title":"Senior Operations Specialist"}],"url":"https://www.linkedin.com/company/lexmark"},{"company":"Florida State College at Jacksonville","company_id":"florida-state-college-jacksonville","location":"Jacksonville, Florida Area","positions":[{"description":"Instructor working with MyTechHire teaching A+ and Network + Classes","duration":"Apr 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Apr 2018","subtitle":"Florida State College at Jacksonville","title":"Adjunct Professor"}],"url":"https://www.linkedin.com/company/florida-state-college-jacksonville"},{"company":"Rare Diamonds Performing Arts Studio","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"","duration":"Jul 2014 - Present 7 years 1 month","duration_short":"7 years 1 month","end_date":"Present","start_date":"Jul 2014","subtitle":"Rare Diamonds Performing Arts Studio","title":"President"}],"url":""},{"company":"Dynamic Duo Entertainment","company_id":null,"location":"","positions":[{"description":"PromoterExecutive Business ManagerChief Executive Producer","duration":"2011 - Present 10 years","duration_short":"10 years","end_date":"Present","start_date":"2011","subtitle":"Dynamic Duo Entertainment","title":"Entertainment Business Manager"}],"url":""},{"company":"Fast Train College","company_id":null,"location":"Jacksonville, Florida Area","positions":[{"description":"Teach Professional Development, Microsoft Office, Computer Hardware/Software and Networking.","duration":"Jul 2009 Mar 2012 2 years 9 months","duration_short":"2 years 9 months","end_date":"Mar 2012","start_date":"Jul 2009","subtitle":"Fast Train College","title":"Instructor"}],"url":""},{"company":"Emtec, Inc.","company_id":"emtec-inc","location":"","positions":[{"description":"","duration":"Mar 2009 Jul 2009 5 months","duration_short":"5 months","end_date":"Jul 2009","start_date":"Mar 2009","subtitle":"Emtec, Inc.","title":"PC Technician"}],"url":"https://www.linkedin.com/company/emtec-inc"},{"company":"International Paper","company_id":"international-paper","location":"","positions":[{"description":"Assisted internal company employees with computer hardware/software and security issues","duration":"Sep 2005 Sep 2008 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2008","start_date":"Sep 2005","subtitle":"International Paper","title":"Customer Support Specialist III"}],"url":"https://www.linkedin.com/company/international-paper"},{"company":"Electronic Data Systems","company_id":"hewlett-packard-enterprise","location":"","positions":[{"description":"Regional Onsite technical support for client in all phases of IT. Network, Desktop, Software and Hardware upgrades, server support.","duration":"Jan 2003 May 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"May 2005","start_date":"Jan 2003","subtitle":"Electronic Data Systems","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Accredo Healthcare - a Medco Company","company_id":"accredo-healthcare---a-medco-company","location":"Greater Memphis Area","positions":[{"description":"Helpdesk technician.","duration":"Feb 2000 May 2002 2 years 4 months","duration_short":"2 years 4 months","end_date":"May 2002","start_date":"Feb 2000","subtitle":"Accredo Healthcare - a Medco Company","title":"Customer Support Specialist"}],"url":"https://www.linkedin.com/company/accredo-healthcare---a-medco-company"},{"company":"TSS","company_id":null,"location":"","positions":[{"description":"Diagnose, repair ThinkPad notebooks as a Tech. Instrumental in designing and implementing the advanced QA testing process. Examine and test repaired notebooks for quality standards.","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"TSS","title":"Laptop/QA Technician"}],"url":""}]', '["“It was a honor and pleasure to have worked with Carl. He became one of my most trusted colleagues. He command of his IT classroom was in not short measure due to his exentsive and varied IT skill set. Design, Troubleshooting, Diagnosis, he can do it all. He is extremely knowledgable on a variety of subjects, beyond IT. Given the opportunity, I would gladly stand with him again. ”","“Carl is the one who taught me the most about computers and how to build them and repair them.Thanks Carl”"]'] User: ['Don Sparrow', 'Experienced System Engineer with a demonstrated history of working in the information technology and services industry. Strong healthcare services professional skilled in Government, Customer Relationship Management (CRM), IT Strategy, Team Building and data analysis.', 'MITRE Corporation', 'MITRE Corporation', '[{"company":"MITRE Corporation","company_id":null,"location":"Windsor, MD","positions":[{"description":"","duration":"May 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"May 2019","subtitle":"MITRE Corporation","title":"Principal Systems Engineer"}],"url":""}]', '["Jamil Scott “I can\'t say enough good things about Don. He is an effective leader, and manager. I have worked on several projects with him. He is effective at giving clear direction and letting people accomplish their tasks. It is always a pleasure working for Don.”","Geoffrey Raines “Don has that rare combination of outstanding technical engineering skills combined with strong customer relationship acumen that makes for a successful project engagement. He is also a lot of fun to work with.”"]']### Assistant: The agent's job is to provide technical support and solutions to clients in the IT field. Today, the agent is reaching out to the user because they need to discuss a potential collaboration on a government project involving data analysis and IT strategy.
### Human: Agent: ['Neha K.', 'I am a 2020 graduate from Cal Poly Pomona, a school famous for their "learn by doing" approach, with a bachelors in Business Administration, emphasizing in Computer Information Systems, focusing on Information Security and Forensics and I was also part of the Management Information Systems Student Association (MISSA) club at my university. I have experience in cybersecurity and risk advisory from around the world, having worked in Asia, North America, and Europe, as an intern at Deloitte, The Walt Disney Company, and Sogeti-Capgemini respectively, totaling in a full year of experience.', 'IT Business Analyst at Infostretch', 'Infostretch', '[{"company":"Infostretch","company_id":"infostretch","industry":"Information Technology and Services","location":"","positions":[{"description":"Working with California’s largest medical system within their Pharmacy Operations Product Solution Design TeamLead a team of Product Designers based both onshore and offshore, started within three months of joiningWork with multiple other team leads, lead and facilitate scrum framework - scrum planning, backlog grooming, daily scrum meetings, sprint reviews, and sprint retrospectivesAssess each team member’s responsibilities and delegated tasks to balance workload based on required capabilitiesCollaborate with product owners, team members, and business team members from other teams to define solutions and drive progressParticipate in business discussions with other teams to discuss enhancements, new projects, and changes to products for flawless delivery","duration":"Oct 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Oct 2020","subtitle":"Infostretch","title":"Information Technology Business Analyst"}],"url":"https://www.linkedin.com/company/infostretch"},{"company":"SOGETI Luxembourg","company_id":"sogeti-luxembourg","location":"Luxembourg","positions":[{"description":"Worked in Sogeti\'s (Capgemini) Security Operations Center (SOC) over an eight week period. Helped monitor the security event queues on the SIEM, IDS/IPS, Security Orchestration Automation and Response (SOAR) Systems Tools as well as incident management tools. Worked in searching for anomalies that could indicate a cyber-attack, malware attack, or other types of complex attacks against clients of the Security Operation Center (SOC). Gained essential knowledge in European GDPR regulations as well as Cyber related regulations in Europe. Created and customized a malware analysis lab using the open source software, Cuckoo, primarily in Python and Linux.","duration":"Jul 2019 Aug 2019 2 months","duration_short":"2 months","end_date":"Aug 2019","start_date":"Jul 2019","subtitle":"SOGETI Luxembourg","title":"Cyber Security Operations Center Intern"}],"url":"https://www.linkedin.com/company/sogeti-luxembourg"},{"company":"The Walt Disney Company","company_id":"the-walt-disney-company","location":"Glendale, Los Angeles, CA","positions":[{"description":"Part of the Corporate Management Audit team of professionals from Disney and contractors from a few of the Big Four Accounting firms. Participated in IT, Financial and Integrated audits across all business units in the areas of design, efficiency, security, and effectiveness of internal controls. Involved in the planning of audits, conducting fieldwork research, control testing and reporting of findings. Helped support the department by performing business analytics of budgeted vs actual reports, resource and project management, and key initiatives related to contract reviews, repository and distribution lists for the department.","duration":"Jun 2018 Jan 2019 8 months","duration_short":"8 months","end_date":"Jan 2019","start_date":"Jun 2018","subtitle":"The Walt Disney Company","title":"IT Audit Undergraduate Associate"}],"url":"https://www.linkedin.com/company/the-walt-disney-company"},{"company":"Novozymes","company_id":"novozymes","location":"Asia","positions":[{"description":"Worked with different teams in the IT Department at Novozymes. Learned about Incident and Service ticket requests with the IT Operations Team, and how software behind the ticket system operates. Worked with the Enterprise Consulting and BI Solutions team and the Enterprise Architecture teams learning about SAP ERP (Enterprise Resouce Planning), and SAP modules used by Novozymes. I also learned about Microsoft Dynamics CRM and Microsoft Visio programs with the Collaboration and Productivity team and learned how these programs help Novozymes operate at an optimum level.","duration":"Dec 2017 Dec 2017 1 month","duration_short":"1 month","end_date":"Dec 2017","start_date":"Dec 2017","subtitle":"Novozymes","title":"IT Intern"}],"url":"https://www.linkedin.com/company/novozymes"},{"company":"Deloitte","company_id":"deloitte","location":"Asia","positions":[{"description":"As a Risk Advisory and Cyber Security Intern, I worked with various financial clients on behalf of Deloitte India. As part of my internship, I worked alongside my managers and teams to advise clients on security issues and breeches. During the first part of my internship, I worked with a Financial Services Company called Clix Capital. At the time GE Capital had suspended their financial services offerings, and Deloitte was helping Clix Capital to take over GE’s operations. I led the client’s Third Party Vendor Assessment creation, which was created in part of the transition. During the second part of my internship, I worked with SBI Card, India’s largest credit card company. As a team, we worked together to solve security problems, and I implemented a roster of all employees and what level their accesses was to keep records of the number of people who had access to critical information. Lastly, I created the Infomation Security Awareness desktop wallpaper for SBI Card for their company-wide information security awareness week.","duration":"Jul 2017 Aug 2017 2 months","duration_short":"2 months","end_date":"Aug 2017","start_date":"Jul 2017","subtitle":"Deloitte","title":"Cyber Security and Risk Advisory Intern"}],"url":"https://www.linkedin.com/company/deloitte"}]', '["Harshidha Sridaran “Neha was an absolute pleasure to work with. She has a sound aptitude of technical and analytical areas. She always put herself out there and took on new and hard challenges, whilst delivery high quality work. She worked well in teams and always took ownership of there areas she was responsible for. I look forward to working with her again in the future. She is a great addition to any team.”","Nikhil Honrao, MBA, CISA “Neha had been working with our department for close to six months now. Her communication and project management skills has impressed everyone in our department. She is a quick learner and is always on top of her tasks. She is very organized and communicates well with her team. She is very good at problem solving and thinks analytically which is an asset while auditing. She surely has improved our department by doing her job well. I highly recommend Neha for any future opportunity.”"]'] User: ['Carolynn Martin', 'Specialties: Cisco Unified Call Manager, Cisco Unity', 'IT Ninja', 'Wood County Information Systems', '[{"company":"Wood County Information Systems","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Wood County Information Systems","title":"Technician"}],"url":""},{"company":"Mid-State Technical College","company_id":"mid-state-technical-college","location":"Wisconsin Rapids, Wisconsin","positions":[{"description":"Information Technology Information Technology","duration":"Jan 2017 - Present 5 years","duration_short":"5 years","end_date":"Present","start_date":"Jan 2017","subtitle":"Mid-State Technical College","title":"Adjunct Instructor"}],"url":"https://www.linkedin.com/company/mid-state-technical-college"},{"company":"DDT Custom Tool & Mfg. Inc.","company_id":null,"location":"Mosinee, WI","positions":[{"description":"","duration":"Nov 2011 Jul 2015 3 years 9 months","duration_short":"3 years 9 months","end_date":"Jul 2015","start_date":"Nov 2011","subtitle":"DDT Custom Tool & Mfg. Inc.","title":"Production Manager, Machinist"}],"url":""},{"company":"Clifton Gunderson LLP","company_id":"clifton-gunderson-llp","location":null,"positions":[{"description":"","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Senior Associate, Voice Communication Specialist"},{"description":"Perform network management skills, hardware and software support. Maintain the firm wide Cisco IPT system for all 43 sites across the country. Including setting up new sites and de-merging sites, adding and removing users and manage the firm wide Cisco Unity voicemail system. I created the documentation and conducted the training for all sites and users for the new phone system. Created and maintained the firm wide Service Desk. Created the standards for our hardware catalog, working with vendors to get the best pricing. Take care of all of the firm wide equipment purchasing for technology. I also worked with our telecom vendors for the phone lines in all of our offices. I am also in charge of ordering and working with our cell phone vendors to order all of the company cell phones. I have worked as our regional support tech taking care of 13 offices for general support issues, hardware break/fix issues and setting up new equipment","duration":"Feb 2002 Nov 2010 8 years 10 months","duration_short":"8 years 10 months","end_date":"Nov 2010","start_date":"Feb 2002","subtitle":"Clifton Gunderson LLP","title":"Sr. Associate, Voice Communication Specialist"}],"url":"https://www.linkedin.com/company/clifton-gunderson-llp"},{"company":"Earth Tech","company_id":"earth-tech","location":"","positions":[{"description":"","duration":"May 2001 Feb 2002 10 months","duration_short":"10 months","end_date":"Feb 2002","start_date":"May 2001","subtitle":"Earth Tech","title":"Network Administrator"}],"url":"https://www.linkedin.com/company/earth-tech"}]', '["Kevin Murtha “As a Project Manager, I had Carolynn on several high profile, critical project teams. Carolynn\'s technical expertise and work experience helped make these projects successful. She actively participated in helping resolve critical issues and could be counted on to complete her tasks with minimal direction. I would gladly work with Carolynn again.”","Russell Gibson “Carolynn Martin is a dedicated professional who manages her projects using a systemic approach paying close attention to detail. Having worked with Carolynn for more than eight years, I\'ve had the pleasure of observing her growth into the polished professional she is today. Carolynn is an outstanding team player and communicator. One area in which Carolynn has exceled in particular is her ability to adapt to changes in her role and strategic direction. Carolynn consistently delivered on many projects and responsibilities while reporting to numerous managers and maintained a very productive and positive attitude throughout.”"]']### Assistant: The agent's job is to provide IT business analysis and advisory services, today the user is reaching out to the agent because they need assistance with Cisco Unified Call Manager and Cisco Unity for their organization.
### Human: Agent: ['Rene Hinojosa', 'Effective Visual Design professional offering a solid foundation of expertise to showcase product lines in alignment with brand vision. Industrious and quick-learning with an aptitude for creative problem-solving. Seasoned Animator highly effective at producing first rate designs quickly to meet demanding schedules. Efficient and flexible professional with a forward-thinking mentality. Ready to bring expertise to growing company.', 'Senior Visual Designer - IBM', 'IBM', '[{"company":"IBM","company_id":"ibm","industry":"IT Services and IT Consulting","location":"Austin, Texas, United States","positions":[{"description":"Experience• Leveraged proficiency in Adobe Creative Suite to design video, paid media, infographics and other promotional materials.• Developed engaging marketing and promotional videos to generate sales revenue and grow customer base.• Selected colors and themes while adding functionality to create new designs.• Worked with customers to present mockups and collect information for adjustments. Experience• Leveraged proficiency in Adobe Creative Suite to design video, paid media, infographics and other promotional materials.• Developed engaging marketing and promotional videos to generate sales revenue and grow customer base.• Selected colors and themes while adding functionality to create new designs.• Worked with customers to present mockups and collect information for adjustments.","duration":"Apr 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Apr 2018","subtitle":"IBM","title":"Senior Visual Designer"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"Innovative Renderworx","company_id":"innovative-renderworx","location":"Austin, TX","positions":[{"description":"Experience• Produced projects for advertising and informational purposes.• Submitted design ideas to plan projects with customers and managers.• Consulted with clients to define design requirements and manage product development projects.• Directed video, banner and signage projects from concept to final delivery. Experience• Produced projects for advertising and informational purposes.• Submitted design ideas to plan projects with customers and managers.• Consulted with clients to define design requirements and manage product development projects.• Directed video, banner and signage projects from concept to final delivery.","duration":"Aug 2002 - Present 19 years 11 months","duration_short":"19 years 11 months","end_date":"Present","start_date":"Aug 2002","subtitle":"Innovative Renderworx","title":"Founder | Director"}],"url":"https://www.linkedin.com/company/innovative-renderworx"},{"company":"National Instruments","company_id":"niglobal","location":"Austin, Texas","positions":[{"description":"Experience• Reviewed information and elements regularly on websites and pages for accuracy and functionality.• Managed project and web strategic planning for marketing and web development teams.• Identified, recommended and prioritized new web features and applications in conjunction with business leaders and department managers.• Developed, coded, installed, tested, debugged and documented web applications using appropriate editors. Experience• Reviewed information and elements regularly on websites and pages for accuracy and functionality.• Managed project and web strategic planning for marketing and web development teams.• Identified, recommended and prioritized new web features and applications in conjunction with business leaders and department managers.• Developed, coded, installed, tested, debugged and documented web applications using appropriate editors.","duration":"Mar 2012 Mar 2018 6 years 1 month","duration_short":"6 years 1 month","end_date":"Mar 2018","start_date":"Mar 2012","subtitle":"National Instruments","title":"Web Content Producer"}],"url":"https://www.linkedin.com/company/niglobal"}]', '["Mike Kramer “To whom it may concern, In my capacity as Design Director at IBM’s Blue Studio, I am pleased to write this reference letter on behalf of Rene Hinojosa. I have worked directly with Rene for the past 3 years where he’s served as a Sr. Visual designer. While working at IBM, Rene has established himself as a highly sought after video and motion graphics content creator, taking on projects that require both high levels of creativity and technical skills and frequently working under extremely tight deadlines. Some examples of the type of work he has been responsible for include animated social tiles, inbound video content, white papers and presentations. He is fluent in all the appropriate graphic design and video editing software and his knowledge of video and visual storytelling is only matched by his passion for producing work of the most meticulous quality. Rene is one of the most consistent and reliable designers I’ve been privileged to work with. He has always been willing to offer his assistance to his clients and her co-workers and has shown initiative in mentoring junior designers insuring the elevation of the quality of work across the entire team. Rene’s proven commitment to the work at our organization I am confident will transfer to his work with any future clients or employers that may seek her services. He has developed an excellent rapport with the many constituents served by our department and his name is synonymous with the success of a project. He would be an asset to any employer and I recommend him for any endeavor he chooses to pursue. Yours Sincerely, Mike Kramer Design Director IBM Blue Studio”","Jessica Crowley “Rene is professional, responsive and organized. His ability to work systematically and quickly under pressure is a rare talent –and just one of many that I highly respect. Rene is well-versed in digital marketing design solutions with an eye for detail and the ability to adapt the design to meet the demands of the content. He handles constructive design feedback positively and professionally and is always extremely respectful of his peers, teammates, and clients.”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to conduct outreach to potential clients. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity between their respective companies.
### Human: Agent: ['Carli Huband', "As the Managing Partner of Aprio's Specialty Tax Practice, I advise companies across a variety of industries on strategic tax savings opportunities. I am passionate about helping companies succeed and power their success through smart international tax planning. I sit on the board of Moore R&D, an Aprio/Moore Kingston Smith UK R&D credit joint venture. Through this JV, Aprio’s tax credit team provides a consistent and cohesive approach to managing cross boarder tax credit claims. I also act as Special Advisor to Aprio’s Board of Directors, tasked with specific ID&E firm-wide initiatives. ID&E and ESG are particular interest areas for me, as is mentoring and developing future leaders. I love spending time outdoors with my husband, two children and black lab. I’m also proud to serve several amazing organizations in the metro area including The Woodruff Arts Center, Grady Hospital, The Chattahoochee Nature Center, and Zoo Atlanta.", 'Tax Partner @ Aprio | Culture Champion | Mentor | Atlanta Business Chronicle 2021 40 Under 40', 'Aprio', '[{"company":"Aprio","company_id":"aprio-llp","industry":"Accounting","location":null,"positions":[{"description":"","duration":"Jan 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Aprio","title":"Managing Partner – Specialty Tax at Aprio"},{"description":"","duration":"Jan 2017 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Jan 2017","subtitle":"Aprio","title":"Partner-in-Charge - R&D Tax Credit Practice"},{"description":"Running Aprio\'s R&D Tax Credit Practice, specializing in reducing past, present and future tax liability. Aprio takes a holistic approach to resolving our clients\' tax concerns.","duration":"Jan 2016 Dec 2016 1 year","duration_short":"1 year","end_date":"Dec 2016","start_date":"Jan 2016","subtitle":"Aprio","title":"Director, R&D Tax Credit Practice"},{"description":"-Provided R&D Tax Credit consulting advice to a variety of manufacturing and technology companies-Helped Companies receive and use lucrative tax benefits","duration":"Sep 2014 Dec 2015 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2015","start_date":"Sep 2014","subtitle":"Aprio","title":"Tax Senior Manager"},{"description":"• Supported federal and state R&D tax credit computations.• Interacted with highly technical client research and engineering personnel to identify lucrative opportunities to quantify and substantiate tax incentives.• Utilized relational data management tools, such as MS Excel, to conduct complex manipulation of data from client systems.• Developed analytic models for computing Research & Development tax incentives in conjunction with estimating the time and costs of technology projects, and quantifying the technical risks and uncertainties of Research & Development activities.","duration":"Oct 2012 Aug 2014 1 year 11 months","duration_short":"1 year 11 months","end_date":"Aug 2014","start_date":"Oct 2012","subtitle":"Aprio","title":"Tax Manager"}],"url":"https://www.linkedin.com/company/aprio-llp"},{"company":"Deloitte","company_id":"deloitte","location":null,"positions":[{"description":"Tax Consultant for the Research & Development and Government Incentives Group supporting tax credit calculations and reports for Fortune 500 companies.","duration":"Aug 2011 Oct 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Oct 2012","start_date":"Aug 2011","subtitle":"Deloitte","title":"Tax Consultant"},{"description":"","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Deloitte","title":"Tax R&D Intern"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Steffas & Associates, PC","company_id":null,"location":"","positions":[{"description":"Adoption and Immigration firm Adoption and Immigration firm","duration":"Dec 2009 Jun 2011 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jun 2011","start_date":"Dec 2009","subtitle":"Steffas & Associates, PC","title":"Law Clerk"}],"url":""},{"company":"Georgia State University","company_id":"georgiastateuniversity","location":null,"positions":[{"description":"","duration":"2008 2011 3 years","duration_short":"3 years","end_date":"2011","start_date":"2008","subtitle":"Georgia State University","title":"Student"},{"description":"Assist University students and the general public in their legal research.","duration":"Aug 2009 Nov 2009 4 months","duration_short":"4 months","end_date":"Nov 2009","start_date":"Aug 2009","subtitle":"Georgia State University","title":"Law Library Graduate Research Assistant"}],"url":"https://www.linkedin.com/company/georgiastateuniversity"},{"company":"Vocalocity","company_id":"vonage","location":"","positions":[{"description":"Managed several client accounts. Managed several client accounts.","duration":"Apr 2008 Aug 2008 5 months","duration_short":"5 months","end_date":"Aug 2008","start_date":"Apr 2008","subtitle":"Vocalocity","title":"Account Manager"}],"url":"https://www.linkedin.com/company/vonage"},{"company":"Paul Hastings","company_id":"paul-hastings","location":"","positions":[{"description":"Assisted clients with complex H1B visas, drafted supporting briefs and prepared supporting documentation. Assisted clients with complex H1B visas, drafted supporting briefs and prepared supporting documentation.","duration":"Aug 2007 Apr 2008 9 months","duration_short":"9 months","end_date":"Apr 2008","start_date":"Aug 2007","subtitle":"Paul Hastings","title":"Immigration Assistant"}],"url":"https://www.linkedin.com/company/paul-hastings"},{"company":"Children\'s Hospital Boston","company_id":"bostonchildrenshospital","location":"","positions":[{"description":"Assisted Major Gifts Officers in planning development events, corresponding with donors, and gave hospital tours to potential donors. Assisted Major Gifts Officers in planning development events, corresponding with donors, and gave hospital tours to potential donors.","duration":"Mar 2006 Dec 2006 10 months","duration_short":"10 months","end_date":"Dec 2006","start_date":"Mar 2006","subtitle":"Children\'s Hospital Boston","title":"Development Associate"}],"url":"https://www.linkedin.com/company/bostonchildrenshospital"}]', '["Tyson Begly “We are very happy with the R&D tax credit work that Carli and the Aprio team provided for us. We were very impressed with their methodology, as it was well defined and could easily be applied to our business. We felt the assessment, while very thorough, was not a burden on our team. I also appreciate that their team was very patient as they guided us through the state paperwork. We realized an incredible ROI from this effort and look forward to continued work with the Aprio team.”","Missy Koefod “Carli is incredibly responsive, knowledgeable and incredibly pleasant to deal with. She and her team do a really great job for us and I would not hesitate to recommend them.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to provide strategic tax savings advice to companies, and today, the agent is reaching out to the user to discuss potential tax planning opportunities for an upcoming healthcare conference organized by the user's organization.
### Human: Agent: ['Ryan Lynch (he/him)', "I start campfires, even in the rain. Campfires are the places people come together to share stories, food, warmth, and friendship. This mission guides my approach to building insights, brands, businesses, narratives, and just about everything I touch. I'm passionate about bringing together the right people—providing the kindling and spark to ignite it and leading the group to tend the flames and harness the power for growth. Beyond work, I spend as much time as possible in nature to refuel and refresh. Specialties: Brand Strategy, Positioning, Product and Service Innovation, Innovation Pipeline Development, Insight, Brand Architecture, Naming, Facilitation, Qualitative Moderator, Target Segmentation, Content Strategy", 'Brand and Innovation Strategist, C-Suite Consulting, Creative Problem Solver, Speaker', 'Beardwood&Co.', '[{"company":"Beardwood&Co.","company_id":"beardwood&co._2","industry":"Design Services","location":"","positions":[{"description":"Helping brands get to growth, by cracking the juiciest challenges and creating powerful positive impact. Helping brands get to growth, by cracking the juiciest challenges and creating powerful positive impact.","duration":"Oct 2009 - Present 12 years 5 months","duration_short":"12 years 5 months","end_date":"Present","start_date":"Oct 2009","subtitle":"Beardwood&Co.","title":"Partner & Chief Strategy Officer"}],"url":"https://www.linkedin.com/company/beardwood&co._2"},{"company":"?What If! Innovation","company_id":"what-if","location":"","positions":[{"description":"Innovation consultant working across industries including banking, retail, packaged goods, telecommunication, e-commerce and pharmaceuticals. Innovation consultant working across industries including banking, retail, packaged goods, telecommunication, e-commerce and pharmaceuticals.","duration":"Jan 2006 Oct 2009 3 years 10 months","duration_short":"3 years 10 months","end_date":"Oct 2009","start_date":"Jan 2006","subtitle":"?What If! Innovation","title":"Senior Inventor"}],"url":"https://www.linkedin.com/company/what-if"},{"company":"Landor Associates","company_id":"landor","location":"","positions":[{"description":"Led internal and client teams in global brand repositioning, new product development and identity development. Led internal and client teams in global brand repositioning, new product development and identity development.","duration":"1995 2006 11 years","duration_short":"11 years","end_date":"2006","start_date":"1995","subtitle":"Landor Associates","title":"Director, Brand Strategy and Innovation"}],"url":"https://www.linkedin.com/company/landor"}]', '["Ellen Gerstein “I first met Ryan when I participated in a study he was conducting for another client. I was struck by the way he was able to relate to everyone in the group effortlessly (parents and kids) while getting the work done for the client. Impressed, I immediately knew he and Beardwood were right for the next project on which I needed branding expertise. Ryan was personable, professional, and completely trust worthy. If you or your firm are looking for creative branding solutions, I would urge you to consider working with Ryan and the Beardwood team for the best results.”","Adam Schorr “If you get a chance to work with Ryan, I strongly recommend you do so. I cannot say enough about my experiences with him. Absolute integrity, gets the job done, incredible way with people, able to think on his feet... And he\'s a really good guy. I\'ll end where I started. Hire him. Right now if you can. You\'ll be happy.”","Luis Renato Lui “Ryan is one of the best guys I had the honor to work with. Kind, generous, creative and always adding something relevant. Great professional.”","Kursty Groves “Ryan\'s genuine passion for life, his insatiable curiosity and his down-to-earth warmth make him an inspiring and approachable person to work with. Oh, and he\'s darn smart too. I worked with Ryan on a few projects during our time at ?What If! and every experience was mind-stretching, well-planned, exciting and impactful. He\'s a guy who gets great results, but the journey to get those results is just as enlightening and valuable. ...Just don\'t get him onto the subject of Sock Monkeys!”"]'] User: ['Helen Steed', 'Helen Steed is an award-winning creative leader with 20+ years of experience building iconic brands across lifestyle, tech, beauty and consumer products. Her experience includes mentoring and leading prolific creative teams in London, Amsterdam and New York City while working with Glossier, Bumble and bumble, Jawbone and Aruliden. She brings a unique mix of creative brand strategy and execution experience earned while leading in-house creative and brand at companies of different stages and sizes plus building brands within leading agencies.', 'Executive Creative Director, Consulting', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Self-employed","title":"Executive Creative Director, Consulting"}],"url":""},{"company":"Backdrop","company_id":"backdrophome","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2018 - Present 3 years 9 months","duration_short":"3 years 9 months","end_date":"Present","start_date":"Jun 2018","subtitle":"Backdrop","title":"Member Of The Board Of Advisors"}],"url":"https://www.linkedin.com/company/backdrophome"},{"company":"arfa, Inc.","company_id":"arfa-inc","location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2020 Nov 2020 9 months","duration_short":"9 months","end_date":"Nov 2020","start_date":"Mar 2020","subtitle":"arfa, Inc.","title":"VP, Creative Brand Director, arfa Inc"}],"url":"https://www.linkedin.com/company/arfa-inc"},{"company":"Aruliden","company_id":null,"location":"New York","positions":[{"description":"","duration":"Nov 2017 Mar 2020 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2020","start_date":"Nov 2017","subtitle":"Aruliden","title":"VP, Creative Director and Partner, Aruliden"}],"url":""},{"company":"Glossier, Inc.","company_id":"glossier","location":"New York","positions":[{"description":"Glossier. We\'re creating a new kind of beauty company from the ground up—one that acknowledges the hopes, dreams, and desires of women today, and gives them the tools (both digitally and physically) to take ownership over their beauty routines. Glossier. We\'re creating a new kind of beauty company from the ground up—one that acknowledges the hopes, dreams, and desires of women today, and gives them the tools (both digitally and physically) to take ownership over their beauty routines.","duration":"Dec 2014 Nov 2017 3 years","duration_short":"3 years","end_date":"Nov 2017","start_date":"Dec 2014","subtitle":"Glossier, Inc.","title":"VP, Creative Director. Glossier"}],"url":"https://www.linkedin.com/company/glossier"},{"company":"Jawbone","company_id":null,"location":"New York","positions":[{"description":"","duration":"Jun 2013 Dec 2014 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2014","start_date":"Jun 2013","subtitle":"Jawbone","title":"Creative Director. Jawbone"}],"url":""},{"company":"Estee Lauder Inc","company_id":"bumble-and-bumble","location":"","positions":[{"description":"Design Director, 2002 - 2003Creative Director, 2003 - 2008VP, Creative Director, 2008 - 2012 Design Director, 2002 - 2003Creative Director, 2003 - 2008VP, Creative Director, 2008 - 2012","duration":"Jun 2002 Nov 2012 10 years 6 months","duration_short":"10 years 6 months","end_date":"Nov 2012","start_date":"Jun 2002","subtitle":"Estee Lauder Inc","title":"VP, Creative. Bumble and bumble."}],"url":"https://www.linkedin.com/company/bumble-and-bumble"},{"company":"SHOP Design","company_id":null,"location":"","positions":[{"description":"","duration":"1998 2000 2 years","duration_short":"2 years","end_date":"2000","start_date":"1998","subtitle":"SHOP Design","title":"Partner"}],"url":""},{"company":"Newell and Sorrell","company_id":null,"location":"London/Utrecht","positions":[{"description":"","duration":"1993 1997 4 years","duration_short":"4 years","end_date":"1997","start_date":"1993","subtitle":"Newell and Sorrell","title":"Graphic Designer"}],"url":""}]', '["Henry Davis “I have worked with Helen for many years, first in the early days of Glossier and then in creating State Of Menopause and HIKI. Helen is, without a doubt, one of the most talented Creative Directors out there. Her ability to build differentiated, characterful brands is truly second to none. Helen takes a truly holistic approach, meaning that not only are all elements of a brand -from the design schema, to the brand voice, to each and every asset - each working together, her understanding of how these elements will combine allows her to make really rich and multifaceted brands. In addition, you will genuinely be hard pressed to find a kinder, more thoughtful, and soul enriching person to work with. I truly could not recommend Helen more highly.”","Reyna Clarissa “Helen is a very special Creative Director — she leads with humility and dedication with an authentic brand vision as well as thoughtful, on-trend, and clever ideas. Working under Helen has been amazing, I am able to bring my full self as a designer and a person. I truly admire her and any team would be lucky to be led by Helen!”"]']### Assistant: The agent's job is to provide branding expertise and creative solutions, and today, the user is reaching out to the agent because they need assistance in building a differentiated and characterful brand for their new lifestyle tech product.
### Human: Agent: ['Dana Thompson', "Experienced Customer Success Manager with a demonstrated history of working in the computer software industry. Skilled in Management, Benefits Administration Systems, Training, and Human Resources with a Bachelor's Degree focused in Information Technology from Robert Morris University.", 'Sr. Customer Success Manager at benefitbay', 'benefitbay™', '[{"company":"benefitbay™","company_id":"benefitbay","industry":"Software Development","location":"San Diego, California, United States","positions":[{"description":"","duration":"Aug 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Aug 2021","subtitle":"benefitbay™","title":"Senior Customer Success Manager at benefitbay"}],"url":"https://www.linkedin.com/company/benefitbay"}]', '["Jenelle Valiquette “I have worked with Dana many times over the past few years at different organizations. Dana is knowledgeable, personable, and gracious in her training process and in working with others. She is always ready to lend a helping hand throughout the process. Her intelligence and grace has made her an exceptional support and HR Technology Colleague. ”","Morgan Thompson “Dana is a ray of sunshine to work with. She is wicked smart, quick on her feet, and truly one of the nicest coworkers I have ever had. She interviewed and hired me and almost immediately upon my first day we were swapping ideas. She helped me understand the industry and occasionally we worked together on SalesForce projects, which was always a delight. Clients across the company were always requesting to work with her by mere word of mouth. Dana would be an incredible hire for any company and bring a breath of fresh air. ”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to provide customer success management, and today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities between the Leading Bank and benefitbay™ in the areas of secure digital transformation and automation initiatives.
### Human: Agent: ['Michael Black', 'With a cheerleader mentality, consistent optimism and strategical humility, I am able to use my experiential knowledge and "always be 1% better" mentality to beat quotas, be a leader in attitude, and raise the bar for any group of which I am a part. I bring more than high numbers, I bring a contagious winners mentality and a drive for self-improvement. I have over 10 years of retail sales experience, the last four in the sales of high-end goods. I have previously worked for Halliburton: Landmark Software and Services as a Market Analyst, creating marketing metrics, presentations for upper management and managing diverse projects. For most of 2012 I held the title of Director of Sales and Marketing for a prestigious Houston Art Gallery, Wade Wilson Art, specializing in art of museum quality. My practical experience and my educational career lend to me greatly assisting in a variety of sales and marketing endeavors, as well as customer management. Having started a 501(c)3 specializing in international Microfinance, and working as the Vice President of Fundraising for several years I have real-world experience in international small business start-ups and development. It is from this work I gained a deep level of appreciation for cultural diversity, as well as knowledge of how to maximize employee diversity as an asset. I currently hold degrees from the University of St. Thomas in Houston in International Studies emphasis in Culture, International Development emphasis in finance, and business.', 'Inside Sales Representative at Social Solutions', 'Social Solutions', '[{"company":"Social Solutions","company_id":"social-solutions","industry":"Computer Software","location":"Austin, Texas Metropolitan Area","positions":[{"description":"","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"Social Solutions","title":"Inside Sales Representative"}],"url":"https://www.linkedin.com/company/social-solutions"},{"company":"Black and Gold Consulting","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Black and Gold Consulting","title":"Owner"}],"url":""},{"company":"Blackbaud","company_id":"blackbaud","location":"Austin, Texas Area","positions":[{"description":"Achieved all KPI\'s set forth by managementMaintain a high volume pipelineFollow Solution Selling sales processUse internal resources to collaborate a move the sale through a complexand involved sales processDeliver engaging and informative web-based presentations to the pastoralexecutive, and vestries teamStarted PRIDE affinity group with an initiative to get Blackbaud on theCorporate Equality Index by 2021","duration":"Jun 2019 Mar 2020 10 months","duration_short":"10 months","end_date":"Mar 2020","start_date":"Jun 2019","subtitle":"Blackbaud","title":"Account Executive"}],"url":"https://www.linkedin.com/company/blackbaud"},{"company":"OutboundEngine","company_id":"outboundengine","location":null,"positions":[{"description":"Demonstrated History of goal achievement maintaining top ten performer status for Q1-3 2017, and Pacing Q4 2017Winner of Q2 2017 SalesShark award (Hardest Worker) Q2 2016, Q1, and Q3 2017 Most valuable player award (High team contribution in attitude, numbers, and peer assistance)Received four quota based promotions in under two yearsVoted by peers as leader of the Employee Advisory Group Continually invited to lead motivation, and skill focused sales floor trainings100% Automated Online Do-It-For-You Marketing Solution for the SMB Market.OutboundEngine helps small business owners market themselves by doing it for them. We create original content for our clients, automate their email campaigns, update their social media profiles, and ultimately help them grow their business and drive long term value from their customers.Investors: Silverton Partners, Floodgate, Noro Moseley Partners","duration":"Aug 2017 Mar 2018 8 months","duration_short":"8 months","end_date":"Mar 2018","start_date":"Aug 2017","subtitle":"OutboundEngine","title":"Account Director"},{"description":"","duration":"Sep 2016 Aug 2017 1 year","duration_short":"1 year","end_date":"Aug 2017","start_date":"Sep 2016","subtitle":"OutboundEngine","title":"Senior Account Executive"},{"description":"","duration":"Aug 2016 Sep 2016 2 months","duration_short":"2 months","end_date":"Sep 2016","start_date":"Aug 2016","subtitle":"OutboundEngine","title":"Account Executive"},{"description":"","duration":"Jan 2016 Aug 2016 8 months","duration_short":"8 months","end_date":"Aug 2016","start_date":"Jan 2016","subtitle":"OutboundEngine","title":"Junior Sales Executive"}],"url":"https://www.linkedin.com/company/outboundengine"},{"company":"The Law Offices of Garret Higley, PLLC","company_id":null,"location":"Austin, Texas Area","positions":[{"description":"I was contracted by Garrett C. Higley to harness the power of his marketing spend by refining his target audience to desired clients, using social media touch points to properly define and reflect his brand image, and research and propose new methods of effective advertising. I as well worked under defined budgets and deadlines with third parties to create marketing collateral and overhaul the website. Goals included maximizing the use of collateral to reduce spend, automating as many social media processes as possible for the administrative assistant, working with the team to utilize diverse strengths to benefit the brand.","duration":"Sep 2014 Feb 2015 6 months","duration_short":"6 months","end_date":"Feb 2015","start_date":"Sep 2014","subtitle":"The Law Offices of Garret Higley, PLLC","title":"Legal Marketing and Social Media Consultant"}],"url":""},{"company":"Berlitz Corporation","company_id":"berlitz-corporation","location":"Austin, Texas Area","positions":[{"description":"For Berlitz I was able to use my educational background in international development, strong language and communication skills, as well as my experience in global travel to assist non-native speakers develop their English skills. I was noted for my deep appreciation and understanding of diverse clients needs, and received nothing but positive feedback on both my interpersonal and teaching skills.","duration":"Dec 2013 Feb 2015 1 year 3 months","duration_short":"1 year 3 months","end_date":"Feb 2015","start_date":"Dec 2013","subtitle":"Berlitz Corporation","title":"English Language Instructor"}],"url":"https://www.linkedin.com/company/berlitz-corporation"},{"company":"Wade Wilson Art","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"As primary sales and marketing lead, I developed new customers using a variety of methods I brought to the team. This greatly improved customer development as related to repeat and new sales. I also managed previously established collector accounts while developing several new customers into collectors.Experience: Project management in timeline creation for show openings, event management for a variety of strategic and creative events to bring in new customers, assisting with organization of trade-show deliverables, responsible for turning trade-show attendees into sales, both during and after the event.","duration":"Aug 2012 Jun 2013 11 months","duration_short":"11 months","end_date":"Jun 2013","start_date":"Aug 2012","subtitle":"Wade Wilson Art","title":"Director of Sales and Marketing"}],"url":""},{"company":"Halliburton, Landmark Software and Services","company_id":"halliburton","location":"Halliburton Landmark Software and Services","positions":[{"description":"Highly multifaceted, my position allowed me a wide variety of experience all the while managing a multitude of diverse short term deliverables and long term projects with strict deadlines. Tasks included the managing and creation of the internal monthly marketing newsletter, as well the collection and analysis of data to produce the quarterly marketing metrics. These metrics were delivered to upper management and used in company wide presentations. Regularly occurring national and international trade shows required custom surveys and the delivery of collected data in presentation format. As required, I would find and manage external third parties for show related task completion. Specialty projects included assisting with the management of a company wide sales summit, and creation of a revolutionary new Landmark web design.","duration":"Feb 2011 May 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"May 2012","start_date":"Feb 2011","subtitle":"Halliburton, Landmark Software and Services","title":"Market Specialist and Analyst"}],"url":"https://www.linkedin.com/company/halliburton"},{"company":"Human Rights Campaign","company_id":"human-rights-campaign","location":"","positions":[{"description":"","duration":"2006 2012 6 years","duration_short":"6 years","end_date":"2012","start_date":"2006","subtitle":"Human Rights Campaign","title":"Volunteer"}],"url":"https://www.linkedin.com/company/human-rights-campaign"},{"company":"Sloan/Hall","company_id":null,"location":"","positions":[{"description":"","duration":"2009 2011 2 years","duration_short":"2 years","end_date":"2011","start_date":"2009","subtitle":"Sloan/Hall","title":"Sales"}],"url":""},{"company":"University of St. Thomas Micro-credit Program","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"With a primary focus on an annual fundraising event, this position required the management of small teams for deliverable completion, and a strong focus on logistic management with close attention to details. Smaller events occurred throughout the year. Tasks required the creation and management of a complex financial spreadsheet monitoring the daily intake and spending of funds.","duration":"2007 2010 3 years","duration_short":"3 years","end_date":"2010","start_date":"2007","subtitle":"University of St. Thomas Micro-credit Program","title":"V.P. of Fundraising"}],"url":""}]', '["“Here is a man that understands the “why” behind the work we do. While our interactions were limited to a shorter term project, the impact of Michael’s care and excellence has lasted far longer. He was such a pleasure to work with and was not only responsive, knowledgeable and honest, but he answered every single one of my difficult questions, demonstrated a good measure of both patience and tenacity, and provided a level of transparency and investment that established a professional trust that is hard to come by. I think that the gift that Michael has for communicating is a rare and valuable asset that he will carry with him, whatever the future may bring.”","“Michael is a mentor, a leader, a fantastic salesman, and an even better team mate. Michael will openly and willingly help out his team on strategy and best practice, but will do so with a fervor and enthusiasm that makes morning standups and EOD wraps ups worth showing up to. Michael expresses deep empathy and enthusiasm for helping his clients succeed. His ability to discover client needs and priorities is driven by curiosity and concern to streamline the processes and reduce the burdens that clients face in both the sales cycle and in their day to day operations. His ability to build rapport and trust is bolstered by his emphasis on a solid sales process that is metric and KPI driven. He knows how to prioritize his time, but this never gets in the way of genuine connections with clients. Even though Michael is a tenured Account Executive, with more than enough experience to work independent of any oversight, he is always looking for ways to improve his process and he is incredibly diligent about quickly learning new practices. I would recommend Michael as both a manager and an individual contributor, as his convivial and gregarious nature are backed by considerate and tenacious work ethic. ”"]'] User: ['Stephen Garner', 'Serving the business community has been a real joy for me. The friendships and business contacts have enriched the lives of me and my family. I strive to give consistantly great service to all those that trust me with their needs. Specialties: Vehicle replacement and service', 'Experienced salesman interested in creating long-term relationships. Your complete satisfaction is my mission!', 'Foundation Buick/GMC/Cadillac', '[{"company":"Foundation Buick/GMC/Cadillac","company_id":null,"location":"315 Central Freeway, Wichita Falls TX 76301","positions":[{"description":"","duration":"Mar 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Mar 2022","subtitle":"Foundation Buick/GMC/Cadillac","title":"Sales Consultant"}],"url":""},{"company":"Patterson Auto Center","company_id":null,"location":"","positions":[{"description":"Assist clients in filling their vehicle needs Assist clients in filling their vehicle needs","duration":"Jun 2003 - Present 19 years 1 month","duration_short":"19 years 1 month","end_date":"Present","start_date":"Jun 2003","subtitle":"Patterson Auto Center","title":"Sales consultant"}],"url":""},{"company":"Leadership Wichita Falls","company_id":null,"location":"","positions":[{"description":"Graduate of the class of 1987. Member of Alumni Association Graduate of the class of 1987. Member of Alumni Association","duration":"1987 - Present 35 years","duration_short":"35 years","end_date":"Present","start_date":"1987","subtitle":"Leadership Wichita Falls","title":"Member"}],"url":""},{"company":"Herb Easley Motors","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 1995 May 2003 8 years 5 months","duration_short":"8 years 5 months","end_date":"May 2003","start_date":"Jan 1995","subtitle":"Herb Easley Motors","title":"Sales Consultant"}],"url":""}]', '["Mark McKethan “In a world, where so many lack personal integrity, it is refreshing to find someone who exudes it in such a modest manner. That is the case with Stephen Garner. He is honest, fair, trustworthy and is actually someone I respect, admire and look up to. I can say without hesitation that the next time I buy a car it will be from Steve and any car I ever buy again will be from Steve. I have not run across a finer person in Wichita Falls! ”","Dwayne Lamb “There is only 2 words need to describe Steve, \\"THE BEST\\"! one could only be so lucky to cross paths with him, im truely blessed to be able to interact with my friend Steve.”"]']### Assistant: The agent's job is to provide exceptional customer service and build long-term relationships in the automotive industry. Today, the user is reaching out to the agent because they need assistance with vehicle replacement and service.
### Human: Agent: ['Lourdes Malone', "I am committed to help with your real estate needs while exercising the utmost integrity. In partnering with Coldwell Banker D'Ann Harper REALTORS® I am ensuring that I can provide my clients with the latest tools and resources to find the right home for you. For clients interested in selling their home, we provide a Nationally recognized brand name along with the MOST exposure through our Powerhouse Marketing Program to help get your home SOLD quickly and for the best price. Certified as a CARTUS Relocation specialist and part of a Preferred Broker for USAA Movers Advantage.", "REALTOR® at Coldwell Banker D'Ann Harper, REALTORS", "Coldwell Banker D'Ann Harper, REALTORS", '[{"company":"Coldwell Banker D\'Ann Harper, REALTORS","company_id":"cbharper","industry":"Leasing Real Estate","location":"7523 N. Loop 1604 West (between Babcock & Kyle Seale)","positions":[{"description":"Who do you know that will be looking to buy or sell a home anywhere in the world within the next 3 - 6 months? Whether they are local or not, I CAN HELP! Coldwell Banker has been around for over 100 years and is the most recognized name in real estate. We are in all 50 states and over 46 countries world wide! I can also assist with your corporate relocation through the Cartus network. Put my experience and resources to work for you. Who do you know that will be looking to buy or sell a home anywhere in the world within the next 3 - 6 months? Whether they are local or not, I CAN HELP! Coldwell Banker has been around for over 100 years and is the most recognized name in real estate. We are in all 50 states and over 46 countries world wide! I can also assist with your corporate relocation through the Cartus network. Put my experience and resources to work for you.","duration":"Jul 2012 - Present 9 years 5 months","duration_short":"9 years 5 months","end_date":"Present","start_date":"Jul 2012","subtitle":"Coldwell Banker D\'Ann Harper, REALTORS","title":"REALTOR®"}],"url":"https://www.linkedin.com/company/cbharper"},{"company":"Crowned Eagle Realty","company_id":"crowned-eagle-realty","location":"San Antonio, Texas Area","positions":[{"description":"I help people save $$$ thousands on foreclosures. Whether you are searching for you next home or investment property, I will be happy to help. I help people save $$$ thousands on foreclosures. Whether you are searching for you next home or investment property, I will be happy to help.","duration":"Apr 2011 Jun 2012 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jun 2012","start_date":"Apr 2011","subtitle":"Crowned Eagle Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/crowned-eagle-realty"},{"company":"JCC of San Antonio","company_id":"jcc-of-san-antonio","location":"","positions":[{"description":"","duration":"2002 2005 3 years","duration_short":"3 years","end_date":"2005","start_date":"2002","subtitle":"JCC of San Antonio","title":"Teacher"}],"url":"https://www.linkedin.com/company/jcc-of-san-antonio"}]', '["Addie Langehennig “Lourdes is a very energetic person in all aspects of her life. She has drive and determination to assist with any transaction that comes her way. Lourdes is a family oriented person too and adores her children and husband. I would recommend anyone needing an enthusiastic and direct person to handle their real estate needs to contact her and let her work her magic to find your next dream home or sell the one you have! It was a pleasure having her attend my sessions as a Technology Instructor.”","Audrey Cheatum “Lourdes is an agent whose personality naturally is always looking for ways to ensure her needs. She is knowledgeable, trust worthy, kind, disciplined, and enjoys helping customers find the \\"right\\" house to call \\"home\\"!”"]'] User: ['Tom Schmitz, CRS 562-754-5330', '17 Years of experience helping buyers and sellers fulfill their Real Estate Dreams! Call me and I can help you too! Specialties: Specializing in Residential sales in Orange and los Angeles Counties! Call anytime for quality service! 562.754.5330', 'Residential Marketing Specialist at First Team Real Estate!', 'First Team Real Estate', '[{"company":"First Team Real Estate","company_id":"first-team-real-estate","industry":"Leasing Real Estate","location":null,"positions":[{"description":"Residential Sales Rep for the past 17 years! Helping Buyers find their dream home and assisting Sellers in the sale of their home!","duration":"Jun 2003 - Present 18 years 9 months","duration_short":"18 years 9 months","end_date":"Present","start_date":"Jun 2003","subtitle":"First Team Real Estate","title":"Residential Sales Rep"},{"description":"","duration":"Aug 2002 - Present 19 years 7 months","duration_short":"19 years 7 months","end_date":"Present","start_date":"Aug 2002","subtitle":"First Team Real Estate","title":"Residential Marketing Specialist"}],"url":"https://www.linkedin.com/company/first-team-real-estate"},{"company":"Miller Brewing Company","company_id":"millercoors","location":"","positions":[{"description":"Outside Sales Rep. In the beverage industry for 20 years! Outside Sales Rep. In the beverage industry for 20 years!","duration":"Jan 1988 Mar 1998 10 years 3 months","duration_short":"10 years 3 months","end_date":"Mar 1998","start_date":"Jan 1988","subtitle":"Miller Brewing Company","title":"Sales Rep."}],"url":"https://www.linkedin.com/company/millercoors"}]', '["LinkedIn User “Tom is very professional.”","Robert Bolender “Tom is one of those people you can\'t help liking. Very down to earth family guy who is also a consummate professional. It\'s usually hard to recommend or say good things about your competition but if I\'m losing business to someone I prefer it to be Tom.”"]']### Assistant: The agent's job is to assist buyers and sellers in fulfilling their real estate dreams, and today the agent is reaching out to the user because they need to offer their services and expertise in residential sales.
### Human: Agent: ['Robert Featherstun', 'Experienced Network Engineer with a strong history in commercial and tactical network infastructures. Skilled in designing and overseeing the installation of networking equipment, such as commercial and tactical switching systems, copper wire, fiber optic cabling, Internet Protocol data systems, and radio link systems.', 'Network Chief at United States Marine Corps', 'United States Marine Corps', '[{"company":"United States Marine Corps","company_id":"united-states-marine-corps1","location":"Camp Pendleton CA","positions":[{"description":"Install, operate, maintain, and supervise Local Area Networks (LAN) and Wide Area Networks (WAN) to enable command and control.","duration":"Aug 2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"Aug 2010","subtitle":"United States Marine Corps","title":"Network Chief"}],"url":"https://www.linkedin.com/company/united-states-marine-corps1"},{"company":"Marine Unmanned Aerial Vehicle Squadron 4","company_id":null,"location":"Camp Pendleton, California","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 8 months","duration_short":"1 year 8 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Marine Unmanned Aerial Vehicle Squadron 4","title":"Communications Chief"}],"url":""},{"company":"9th Communication Battalion","company_id":"9th-communication-battalion","location":"Camp Pendleton, California","positions":[{"description":"","duration":"Jun 2018 Dec 2019 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2019","start_date":"Jun 2018","subtitle":"9th Communication Battalion","title":"Network Chief"}],"url":"https://www.linkedin.com/company/9th-communication-battalion"},{"company":"Combat Logistics Battalion 4","company_id":null,"location":"Okinawa, Japan","positions":[{"description":"","duration":"Jun 2017 Jun 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2018","start_date":"Jun 2017","subtitle":"Combat Logistics Battalion 4","title":"Telecommunications Chief"}],"url":""},{"company":"Marine Wing Support Squadron 372","company_id":null,"location":"Camp Pendleton, California","positions":[{"description":"","duration":"Jun 2014 Jun 2017 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jun 2017","start_date":"Jun 2014","subtitle":"Marine Wing Support Squadron 372","title":"Telecommunications Supervisor"}],"url":""},{"company":"1st Battalion 4th Marines","company_id":null,"location":"Camp Pendleton, California","positions":[{"description":"","duration":"Aug 2010 Jun 2014 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jun 2014","start_date":"Aug 2010","subtitle":"1st Battalion 4th Marines","title":"Field Wireman"}],"url":""}]', '["“As one who has had the pleasure of working alongside Mr. Featherstun, I can say firsthand that having him on your team makes everyone\'s jobs easier. He is a subject matter expert at his job, conducts himself professionally in the workspace and in his personal life, and is able to adapt to and resolve any of the wide variety of issues that get presented to him. Our time together was brief, yet I would absolutely recommend him as a valuable asset to anyone\'s team.”","“Robert is an outstanding leader. He was always able to help or guide his employees in the right direction for success. I would highly recommend him for any leadership position. Would work for him again in a heartbeat.”"]'] User: ['Mesfin Yinesu', 'Enterprising and experienced Systems Administrator with great interest in network information security, network enhancement and new technology.', 'Systems Engineer II at Meridian Cooperative', 'Meridian Cooperative', '[{"company":"Meridian Cooperative","company_id":"meridiancoop","industry":"Information Technology and Services","location":null,"positions":[{"description":"","duration":"Jan 2020 - Present 1 year 9 months","duration_short":"1 year 9 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Meridian Cooperative","title":"Systems Engineer II"},{"description":"","duration":"May 2018 Dec 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Dec 2019","start_date":"May 2018","subtitle":"Meridian Cooperative","title":"Systems Administrator III"}],"url":"https://www.linkedin.com/company/meridiancoop"},{"company":"Cobb and Douglas County Community Services Board","company_id":"cobb-county-community-services-board","location":null,"positions":[{"description":"","duration":"Jul 2007 May 2018 10 years 11 months","duration_short":"10 years 11 months","end_date":"May 2018","start_date":"Jul 2007","subtitle":"Cobb and Douglas County Community Services Board","title":"Systems Administrator (SP)"},{"description":"","duration":"Mar 2006 Jul 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jul 2007","start_date":"Mar 2006","subtitle":"Cobb & Douglas Community Services Board","title":"Network Specialist"},{"description":"","duration":"Jan 2005 Mar 2006 1 year 3 months","duration_short":"1 year 3 months","end_date":"Mar 2006","start_date":"Jan 2005","subtitle":"Cobb & Douglas Community Services Board","title":"Microcomputer Tech Support"},{"description":"","duration":"Feb 2004 Jan 2005 1 year","duration_short":"1 year","end_date":"Jan 2005","start_date":"Feb 2004","subtitle":"Cobb & Douglas Community Services Board","title":"Clerk II"}],"url":"https://www.linkedin.com/company/cobb-county-community-services-board"},{"company":"Parkland College, Illinois","company_id":"parkland-college","location":"2400 West Bradley Ave., Chmapaign, Illinois 61821","positions":[{"description":"","duration":"Aug 2000 Aug 2002 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2002","start_date":"Aug 2000","subtitle":"Parkland College, Illinois","title":"Computer Lab Monitor"}],"url":"https://www.linkedin.com/company/parkland-college"}]', '["Kay L. “Professional, extremely intelligent, knows networking, security, servers, and excellent customer service.”","Tod Citron “I previously served as the CEO of a complex/quasi-governmental behavioral healthcare organization that provided services to 15K people each year, employed 500 staff members, and had a $35M budget. As a NGO, we operated with razor thin financial margins and routinely ran with lean employee staffing. Regardless, when it pertained to our IS operations, we were cutting edge/entrepreneurial. Of the hundreds of people that I hired as the CEO, Mesfin Yinesu was truly the best. Mesfin was responsible for the entire systems network which was a critically important role. When Mesfin was confronted with a complex systems problem that required solving, he was calm/thoughtful, and then deliberate. I used to say about him that he never met a problem that he couldn\'t solve - it was absolutely remarkable! Mesfin has a smile that brightens the day. I would also comment about Mesfin that when he smiled, the clouds parted, and the sun would shine through. Again, and I don\'t say this lightly, he was my finest employee hire; and I have hired numerous C-suite level employees over the course of my career. In my life, I have never met a finer gentleman. ”"]']### Assistant: The agent's job is to oversee network installations and maintenance, and today the agent is reaching out to the user because they need assistance with enhancing network information security in their current role as a Systems Administrator.
### Human: Agent: ['Melanie (Schieffer) Purdy', 'Finding ways to improve processes and remove pain points to create a user friendly experience has always been a natural part of how I work. My twenty-seven years of experience working in the healthcare and software industries allowed me to develop strong analytical, problem-solving and process improvement skills with a focus on the customer experience. Key assets include: • Collaborated globally with team members across the organization on user experience discussions related to functional product design • Detail oriented with excellent organizational and adaptable communication skills • Managed multiple projects having competing priorities with efficiency, detail and follow-through • Engaged with internal and external clients for ongoing feedback on product, identifying and addressing issues hindering optimal use of solutions • Implemented detailed training resources and conducted virtual training for clients and staff • Extensive experience with Microsoft Excel, Word, PowerPoint and Visio • Employed critical thinking and problem solving skills to address product design challenges • Developed and defined product concept, functionality and workflow designs in support of client and market needs for new and existing products • Wrote epics and detailed user stories for engineering, development and QA teams. • Participated in Agile / Scrum team daily stand ups, demo days, PM/PO coordination meetings • Created wireframes using Balsamiq software to clearly communicate design needs for UI/UX, business analysts and developers • Co-authored customer-facing product literature and marketing content for products • Prepared Request for Proposal (RFP) and Request for Information (RFI) documents for new and existing clients related to current and in development software products', 'Successful analytical professional providing creative approaches to process design and improvement in a remote work setting with effective cross-department collaboration promoting a team spirit focused on the end user.', 'Royal Credit Union', '[{"company":"Royal Credit Union","company_id":"royal-credit-union","industry":"Financial Services","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 7 months","duration_short":"1 year 7 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Royal Credit Union","title":"Digital Product Analyst"}],"url":"https://www.linkedin.com/company/royal-credit-union"},{"company":"Midas Health Analytics Solutions, A Conduent Company","company_id":null,"location":"Remote work from home","positions":[{"description":"Portfolio of products: Patient Experience, Patient Risk Management and Employee Event Management• Wrote detailed user stories for new projects, capturing detailed descriptions of business rationale, requirements, and testing criteria for successful product release• Defined requirements for product concept, functionality and workflow designs in support of client and market needs for new and existing products• Participated in Agile / Scrum team daily stand ups, demo days, PM/PO coordination meetings• Created wireframes using Balsamiq software to clearly communicate design needs for UI/UX, business analysts and developers • Established intimate knowledge of products, serving as trusted subject matter expert • Prepared contract winning Request for Proposal (RFP) and Request for Information (RFI) documents for new and existing clients related to current and in development software products• Collaborated globally with subject matter experts(SME) across the organization• Complied with bid requirements for individual clients in preparation of RFP/ RFI documents• Participated in usability testing for upcoming software releases• Co-authored customer-facing product literature and marketing content for productsACCOMPLISHMENTS:- Served three years as temporary PM for Risk Management - Learned regulatory and background of risk field with no prior knowledge- Researched employee event management and co-developed concept design and workflow for new software product as temporary PM of risk","duration":"Jul 2015 Oct 2019 4 years 4 months","duration_short":"4 years 4 months","end_date":"Oct 2019","start_date":"Jul 2015","subtitle":"Midas Health Analytics Solutions, A Conduent Company","title":"Product Manager: Patient Experience, Patient Risk Management and Employee Event Management"}],"url":""},{"company":"Midas+Solutions, A Xerox Company","company_id":null,"location":"Remote work from home","positions":[{"description":"• Coordinated and conducted client meetings to facilitate review and cleanup of client data to ensure accurate reporting within their software systems• Worked with report writers to develop higher level queries to capture more data to conduct effective analysis of client data • Documented detailed processes to create training materials for current and future co-workers• Executed report queries to produce client dictionary files upon request to conduct data analysisACCOMPLISHMENTS: • Enlisted as temporary product manager to design module concept for new Patient Experience module • Promoted to permanent Product Manager of Patient Experience","duration":"Aug 2014 Sep 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"Sep 2015","start_date":"Aug 2014","subtitle":"Midas+Solutions, A Xerox Company","title":"Clinical Data Analyst"}],"url":""},{"company":"Midas+ Solutions, A Xerox Company","company_id":null,"location":"Remote work from home","positions":[{"description":"• Coordinated staffing and workload for thirty off-site employees• Engaged with clients on escalated issues and concerns• Developed and documented processes for staff training and development• Executed report queries to produce data for client issue resolution statistics• Produced organizational charts and staffing responsibility mapsACCOMPLISHMENTS: • Promoted to Clinical Data Analyst • Coordinated staffing and workload for thirty off-site employees• Engaged with clients on escalated issues and concerns• Developed and documented processes for staff training and development• Executed report queries to produce data for client issue resolution statistics• Produced organizational charts and staffing responsibility mapsACCOMPLISHMENTS: • Promoted to Clinical Data Analyst","duration":"Nov 2013 Aug 2014 10 months","duration_short":"10 months","end_date":"Aug 2014","start_date":"Nov 2013","subtitle":"Midas+ Solutions, A Xerox Company","title":"Manager, Solutions Advisors"}],"url":""},{"company":"Mayo Clinic Health System in Eau Claire","company_id":"mayo-clinic-health-system","location":null,"positions":[{"description":"• Served as SME (subject matter expert) for our Press Ganey patient satisfaction surveys • Exhibited high attention to detail on survey setup, data analysis and results utilization• Analyzed reporting data to identify trends, outliers and opportunities for improvement • Presented process improvement opportunities to boards, committees, vice presidents and leaders • Leader on enterprise, regional and local process improvement teams focused on service excellence and revenue stability and growth• Demonstrated effective time management and organizational skills with simultaneous projects• Coordinated conversion to new complaint management database including dictionary build, field layout, workflow and process development • Developed tailored training and presentation materials to suit audience learning stylesACCOMPLISHMENT:- Completed two year mentorship program Luther Midelfort Leadership Education And Development (LEAD) 2009 – 2011","duration":"Jan 2007 Nov 2013 6 years 11 months","duration_short":"6 years 11 months","end_date":"Nov 2013","start_date":"Jan 2007","subtitle":"Mayo Clinic Health System in Eau Claire","title":"Patient Experience Coordinator"},{"description":"• Provided immediate supervision to three full time staff• Advised staff on proven and new approaches to projects and assignments• Researched and analyzed new / existing procedures to recommend appropriate billing codes and fees • Ensure successful progress and completion of annual analysis project across thirteen clinics and four hospitals• Collaborated on education updates and shared recommendations with Directors, Supervisors and Staff","duration":"Apr 2003 Jan 2007 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jan 2007","start_date":"Apr 2003","subtitle":"Mayo Clinic Health System in Eau Claire","title":"Lead Fee and Revenue Analyst"},{"description":"• Researched and analyzed new / existing procedures to recommend appropriate billing codes and fees • Ensure successful progress and completion of annual analysis project across thirteen clinics and four hospitals• Collaborated on education updates and shared recommendations with Directors, Supervisors and StaffACCOMPLISHMENT:\uf0a7 Promoted to Lead Fee and Revenue Analyst","duration":"Dec 2000 Apr 2003 2 years 5 months","duration_short":"2 years 5 months","end_date":"Apr 2003","start_date":"Dec 2000","subtitle":"Mayo Clinic Health System in Eau Claire","title":"Fee and Revenue Analyst"}],"url":"https://www.linkedin.com/company/mayo-clinic-health-system"}]', '["Nikki G. “Melanie mentored me when I first was hired, with her exceptional organizational skills and her detailed oriented personality she had me up to speed very quickly. Melanie is a wonderful coworker. Melanie is able to adapt to the ever changing world of product management, she has a particularly keen sense for technical writing of product features and has the ability to outline the work flows needed from every persona. Melanie is always willing to step in and help out when a team member needs assistance and she will be a valuable addition to your team. ”","Cori Sutton, CHTS-IM “I worked alongside Melanie as a Product Manager at Conduent. Melanie has exemplary organizational and project skills. She was responsible for the patient experience area of the product and introduced great ideas when it came to growth. She has vast industry knowledge to support her concepts. Melanie also shows unprecedented skills in working directly with clients. She is calm, collected and a great listener. Melanie is a great team player and I have maintained a friendship with her outside of our work experience. I wouldn’t hesitate to hire her into my organization. ”"]'] User: ['Francine Longley', 'Accomplished consultant in end to end processes, most recently in Supply Chain and Compliance.Dedicated to building strong relationships and creating thorough processes by leveraging my strengths in communications and project management which result in an excellent customer experience.', 'Experienced leader in customer relationships with a passion for knowledge to drive attainment of business goals through data and processes.', 'Dun & Bradstreet', '[{"company":"Dun & Bradstreet","company_id":"dun-&-bradstreet","industry":"Information Services","location":null,"positions":[{"description":"Helping businesses meet compliance expectations and reduce risk exposure to drive efficiencies and revenue.","duration":"Sep 2019 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Sep 2019","subtitle":"Dun & Bradstreet","title":"Third Party Risk Management - Account Executive"},{"description":"Helping business realize value in D&B solutions and services and driving growth.","duration":"Apr 2017 - Present 4 years 5 months","duration_short":"4 years 5 months","end_date":"Present","start_date":"Apr 2017","subtitle":"Dun & Bradstreet","title":"Sr Customer Success Manager"},{"description":"Assisting customers to better leverage their products by developing end to end processes in Supply Chain and Compliance.","duration":"Jul 2016 Apr 2017 10 months","duration_short":"10 months","end_date":"Apr 2017","start_date":"Jul 2016","subtitle":"Dun & Bradstreet","title":"Sr Customer Consultant - Supply Chain"},{"description":"Customer consultant in the supply chain space.","duration":"Aug 2013 Jun 2016 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jun 2016","start_date":"Aug 2013","subtitle":"Dun and Bradstreet","title":"Customer Consultant"}],"url":"https://www.linkedin.com/company/dun-&-bradstreet"},{"company":"Independent Real Estate Professional","company_id":"independent-real-estate-professional","location":"Bethlehem, PA","positions":[{"description":"License is in escrow beginning Jan 2015.Licensed in PA - Apr 2012 License is in escrow beginning Jan 2015.Licensed in PA - Apr 2012","duration":"Mar 2012 Jan 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Jan 2015","start_date":"Mar 2012","subtitle":"Independent Real Estate Professional","title":"Salesperson"}],"url":"https://www.linkedin.com/company/independent-real-estate-professional"},{"company":"A&H Sportswear","company_id":null,"location":"Stockertown, PA","positions":[{"description":"Product Manager in a fast-paced garment manufacturing business. Managed product life-cycle from concept to delivery. Documented processes and suppliers. Motivated to learn the industry and different roles in the organization for professional development. Product Manager in a fast-paced garment manufacturing business. Managed product life-cycle from concept to delivery. Documented processes and suppliers. Motivated to learn the industry and different roles in the organization for professional development.","duration":"Sep 2010 Dec 2011 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2011","start_date":"Sep 2010","subtitle":"A&H Sportswear","title":"Product Manager"}],"url":""},{"company":"Dun & Bradstreet","company_id":"dun-&-bradstreet","location":null,"positions":[{"description":"Consulted with clients across supply chain, marketing and receivable management products. Identified cross sell opportunities to support revenue growth. Implemented process improvements to increase satisfaction and drove resolution of peripheral issues to ensure smooth and timely contract renewals.","duration":"May 2008 Mar 2010 1 year 11 months","duration_short":"1 year 11 months","end_date":"Mar 2010","start_date":"May 2008","subtitle":"Dun & Bradstreet","title":"Sr Solutions Consultant"},{"description":"Implemented marketing based process improvements for financial services and accounting clients. Increased satisfaction results by 15%. Collaborated with customers to understand their needs and help them fully leverage products and services.","duration":"Oct 2004 May 2008 3 years 8 months","duration_short":"3 years 8 months","end_date":"May 2008","start_date":"Oct 2004","subtitle":"Dun & Bradstreet","title":"Sr Project Manager"},{"description":"Data Management. Leader of special projects in marketing arena that drove efficiencies around product sustainability. Collaborated across the organization to become the central European data expert where I was instrumental in communicating product capabilities both pre and post sale which drove satisfaction. Enhanced the global marketing product through a process improvement which resulted in additional revenue with minimal expense. Authored a document which led to 100% elimination of errors in accented letters.","duration":"Feb 1998 Oct 2004 6 years 9 months","duration_short":"6 years 9 months","end_date":"Oct 2004","start_date":"Feb 1998","subtitle":"Dun & Bradstreet","title":"Project Manager"},{"description":"Special project – to eliminate marketing expenses which also defined activities to improve customer service. Special project – built and deployed an Access database to track product usage. Provided superior customer service with minimal escalations and resulted in repeat business as a by-product. Performed team leader responsibilities.","duration":"Apr 1989 Jan 1998 8 years 10 months","duration_short":"8 years 10 months","end_date":"Jan 1998","start_date":"Apr 1989","subtitle":"Dun & Bradstreet","title":"Customer Service/Team Leader"}],"url":"https://www.linkedin.com/company/dun-&-bradstreet"}]', '["Kim Stocker “Fran is an excellent project manager, very detailed and thorough, completing projects with accuracy and on-time. I would welcome the chance to have Fran on my team!”","Christopher Lembach “Fran was a tremendous asset to our team and worked diligently to ensure customer satisfaction. Fran excelled in managing complex customer projects by being detail oriented and well organized. Customer feedback on Fran was always extremely positive and she definitely provided tremendous value to our mutual customers.”"]']### Assistant: The agent's job is to provide third-party risk management solutions, and today the user is reaching out to the agent because they need assistance in developing thorough processes for compliance in their business.
### Human: Agent: ['Trina Myrick', '20+ years as a P & C Insurance professional & Notary', 'P & C Insurance / Bonds / Notary', 'Robert M Trask Agency, Inc', '[{"company":"Robert M Trask Agency, Inc","company_id":null,"location":"Moses Lake, WA","positions":[{"description":"Personal Lines Producer in a locally owned independent insurance agency.","duration":"2000 - Present 21 years","duration_short":"21 years","end_date":"Present","start_date":"2000","subtitle":"Robert M Trask Agency, Inc","title":"Agent / Producer"}],"url":""}]', '["“Trina is part of a team at the Trask Insurance Agency. The integrity that is had for their customers needs during times of tragedy is untouched. If you have a claim you will have the help you need every step of the way and an assurance that you have someone on your side, no matter who the contractor or adjuster that you work with, you will know that they will do the best job for you because of this relationship. And when you go into the office she is very pleasant and good to work with.”","“Trina is a very personable agent who responds to my requests quickly and with recommendations. She\'s assisted myself and my family with our insurance needs for a number of years.”"]'] User: ['David Jurisz', 'At One Stop Insurance we move customers from their current auto and home owners insurance provider into our agency and save them money. If you are interested in saving money, please contact us asap. Specialties: Auto insurance, home owner insurance, life insurance, health insurance, commercial insurance, recreational vehicle insurance, boat insurance, etc...', 'Hands on Owner of One Stop Insurance, auto and home owners insurance specialist, service specialist, visionary.', 'One Stop Insurance', '[{"company":"One Stop Insurance","company_id":null,"location":"","positions":[{"description":"Providing customers with the service and products they deserve. Providing customers with the service and products they deserve.","duration":"Nov 2006 - Present 15 years 5 months","duration_short":"15 years 5 months","end_date":"Present","start_date":"Nov 2006","subtitle":"One Stop Insurance","title":"Owner"}],"url":""},{"company":"All Lines Insurance Agency, Inc.","company_id":null,"location":"","positions":[{"description":"Move prospects from any other insurance company into our agency with the goal of saving them money. Move prospects from any other insurance company into our agency with the goal of saving them money.","duration":"Feb 2002 Nov 2006 4 years 10 months","duration_short":"4 years 10 months","end_date":"Nov 2006","start_date":"Feb 2002","subtitle":"All Lines Insurance Agency, Inc.","title":"Agent"}],"url":""}]', '["Lee Diamond “I highly recommend Dave to anyone having a need for any type of insurance. He is a professional, hard worker who responds quickly to phone calls and is an honest, all around good person. Dave is very knowledgeable and helps his client find the right insurance for any situation. Anyone I have sent to Dave is totally pleased with his work.”","Lynne Garon “I hired Dave six years ago, initially just in search of better automotive insurance. In the years since, I have been so impressed with Dave\'s service and integrity that I now use him for all of my insurance needs, including health insurance, automotive insurance, and homeowner\'s insurance. He is an expert in his field and I strongly recommend him to others in need of a qualified, honest insurance agent.”"]']### Assistant: The agent's job is to provide customers with service and products they deserve, and today, the agent is reaching out to the user because they need to offer better automotive insurance options and potentially save them money.
### Human: Agent: ['Al Bunner', 'Member NFPA, SFPE.Board of Trustees, Construction Users Roundtable (CURT)', 'Business Development Manager at Tyco Fire Suppression and Building Products', 'Tyco Fire Protection Products', '[{"company":"Tyco Fire Protection Products","company_id":null,"location":"Tyco Fire Protection Products","positions":[{"description":"My role within Tyco entails the challenge of supporting end-users and specifying entities with guidance for fixed fire protection technologies, including water, chemical, and foam based systems. This role also requires extensive techncial and commercial support of the two water mist platforms within the TFPP portfolio, and our special hazards offerings.","duration":"Dec 2004 - Present 16 years 8 months","duration_short":"16 years 8 months","end_date":"Present","start_date":"Dec 2004","subtitle":"Tyco Fire Protection Products","title":"Business Development Manager"}],"url":""},{"company":"Tyco Fire and Building Products","company_id":null,"location":"Akron, Ohio","positions":[{"description":"Position was developed to increase field staff knowledge and commercial growth of the special hazards fire protection offering of Tyco Fire and Building Products, including water mist.","duration":"Jul 2005 Nov 2007 2 years 5 months","duration_short":"2 years 5 months","end_date":"Nov 2007","start_date":"Jul 2005","subtitle":"Tyco Fire and Building Products","title":"Director Engineered Systems"}],"url":""},{"company":"Tyco Fire & Security","company_id":null,"location":"Cleveland, Ohio","positions":[{"description":"Due to global positioning of customers and TF&S, role interfaced with key multi-national customers on a global basis to ensure consistent contract perfromance from all TF&S offices. Vertical markets of marine and aviation P/L responsilbities were included in the role duties, with offices in the UK and Netherlands reporting.","duration":"1999 2004 5 years","duration_short":"5 years","end_date":"2004","start_date":"1999","subtitle":"Tyco Fire & Security","title":"VP Global Accounts"}],"url":""},{"company":"Simplex Grinnell","company_id":null,"location":"Brecksville, Ohio","positions":[{"description":"Responsible for export contracting of fixed water and chemical based fire protection systems for Grinnell Fire Protection. Negotiated and managed P/L responsible for construction contracts in several countries involving private companies and US Military/Governement agencies.","duration":"1995 1999 4 years","duration_short":"4 years","end_date":"1999","start_date":"1995","subtitle":"Simplex Grinnell","title":"General Manager Grinnell International"}],"url":""},{"company":"\\"Automatic \\" Sprinkler Corporation of America","company_id":null,"location":"Broadview Heights, Ohio","positions":[{"description":"Managed export contracting of fire protection and Alarm/Detection portfolio of company. Managed P/Ls, and staff of three offices of company (Ohio, Puerto Rico, Singapore). Extensive negotiations with key international contractors and US Military/Governement agencies. Responsible for export regulation compliance within company.","duration":"Aug 1988 Sep 1995 7 years 2 months","duration_short":"7 years 2 months","end_date":"Sep 1995","start_date":"Aug 1988","subtitle":"\\"Automatic \\" Sprinkler Corporation of America","title":"General Manager, Export Contracting"}],"url":""}]', '["“I have worked with Al for about 4 years now. His experience ranges from the director of the Engineered Systems division of Tyco Fire & Building Products to one of the Business Development Managers for the newly-merged Tyco/Ansul business. He has extensive knowledge of the TFSBP special hazards product line as well as the markets these products are sold into. Al also has extensive experience with contracting and sales in the fire protection industry. I can confidently recommend Al as he has been nothing less than a tier-one resource for my short career.”","“I have had the pleasure of working with Al in multiple capacities during the past several years at Tyco, including recently having him join my Americas Business Development team. Al has always exhibited the attributes of a true professional with regard to both technical expertise and business acumen. His teamwork and intergity have served as an example to other team members, and the depth of his experience with special hazard fire suppression solutions and business needs is a vaulable asset to our group. Al always exhibits a friendly, cooperative, can-do attitude and has earned the trust and respect of his co-workers and our clients.”"]'] User: ['Matt Arlyn, CFM', 'Certified Floodplain Manager, Master of Public Administration, interest in Post-Disaster Science and Management, Community Resiliency, Hazard Mitigation, Post-Disaster Response, and Social Equity in Disaster. Specialties: Disaster Science, Mitigation, Resiliency, Recovery, Hazards, Crisis, Policy, Grants, Government, Management, Leadership, Analysis, Contracts, Advocacy, Operations, Production, Decision Making', 'Chief Policy Officer at North Carolina Department of Public Safety', 'North Carolina Department of Public Safety', '[{"company":"North Carolina Department of Public Safety","company_id":"north-carolina-department-of-public-safety","industry":"Public Safety","location":null,"positions":[{"description":"","duration":"Jun 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Jun 2021","subtitle":"North Carolina Department of Public Safety","title":"Chief Policy Officer"},{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"North Carolina Department of Public Safety","title":"Director of Policy and Planning - North Carolina Office of Recovery and Resiliency (NCORR)"}],"url":"https://www.linkedin.com/company/north-carolina-department-of-public-safety"},{"company":"GCR Inc.","company_id":"go-civix","location":null,"positions":[{"description":"• Providing technical assistance and project management to long-term disaster recovery projects and programs in Texas, Puerto Rico, California, Virginia, Louisiana, and other State and Local clients.• Serving multiple clients on community resilience and disaster recovery projects• Providing project and program design support for public sector personnel• Developing guidance for state, county and local recovery offices and officials","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"GCR Inc.","title":"Project Manager"},{"description":"","duration":"Mar 2017 Aug 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2018","start_date":"Mar 2017","subtitle":"GCR Inc.","title":"Contractor"}],"url":"https://www.linkedin.com/company/go-civix"},{"company":"AECOM","company_id":"aecom","location":"Baton Rouge, Louisiana Area","positions":[{"description":"• Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files • Developed and implemented program policies and procedures for temporary housing programs and work scopes• Drafted, reviewed, and trained staff on multiple program wide policies for the Louisiana Shelter at Home Program• Established the withdrawal and ineligible policies and departments within the Shelter at Home Program• Managed construction and housing concerns on more than 200 appealed files","duration":"Sep 2016 Jan 2017 5 months","duration_short":"5 months","end_date":"Jan 2017","start_date":"Sep 2016","subtitle":"AECOM","title":"Operations Support Specialist"}],"url":"https://www.linkedin.com/company/aecom"},{"company":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","company_id":null,"location":"Greater New Orleans Area","positions":[{"description":"• Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility • Directed 12 state-employed and contracted staff to perform support functions for grant recovery and closeout • Reviewed and provided guidance on 150 remaining final disbursements• Developed and executed advanced reporting on metrics and milestones on closeout reviews, grant funding, and fund allocation• Advised colleagues, external agencies, grant recipients, and local stakeholders on grant eligibility","duration":"Aug 2015 Jun 2016 11 months","duration_short":"11 months","end_date":"Jun 2016","start_date":"Aug 2015","subtitle":"HOMELAND SECURITY & EMERGENCY PREPAREDNESS, LA GOVERNOR\'S OFFICE OF","title":"Team Lead"}],"url":""},{"company":"Hazard Mitigation Grant Program","company_id":"hazard-mitigation-grant-program","location":null,"positions":[{"description":"• Personally compiled, reviewed, and submitted requests for payment on over 300 remaining project files• Reviewed and approved scope of work submissions and changes which affect hazard mitigation outcomes• Directed and managed various teams, ranging from 7-20 highly trained experts and analysts in hazard mitigation• Trained, developed, and monitored 3 successful production teams and 1 support team to disposition approximately 160 files a month• Set, and routinely met, production specific goals for the section and reported on those goals and section progress on a regular basis• Maintained project monitoring, subject matter expert support, high level grant eligibility and oversight, and represented OCD-DRU HMGP during meetings with the public and other organizations• Reviewed and provided approval or denial on unique projects and eligibility issues• Contributed to the revision and release of program policy and procedure on a regular basis","duration":"Jan 2013 Aug 2015 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2015","start_date":"Jan 2013","subtitle":"Hazard Mitigation Grant Program","title":"Section Chief"},{"description":"• Assisted with high-level eligibility and programmatic duties, including the work direction and oversight of approximately 20 highly trained subject matter experts and analysts in hazard mitigation• Assisted in the reduction of outstanding projects to be paid by over 70% and reduced grant funds owed to contractors by $20 Million in the post construction phase of production• Assisted in the issuance of $550 Million grant payout to date and over 10,000 grant payments issued by resolving aged projects and troubleshooting award issues• Conducted and followed up on regular training for new hires and existing staff to increase staff productivity• Developed and implemented entrepreneurial solutions for addressing ineligible project costs, grant fund allocation, non-traditional project resolution, contractor/homeowner issues, and other programmatic concerns• Reviewed and implemented programmatic eligibility decisions as a representative for the Division of Administration - Office of Community Development’s Disaster Recovery Unit","duration":"May 2012 Jan 2013 9 months","duration_short":"9 months","end_date":"Jan 2013","start_date":"May 2012","subtitle":"Hazard Mitigation Grant Program","title":"Assistant Section Chief"},{"description":"• Coordinate and conduct inter-agency meetings to discuss unusual or extraordinary applications of program policy.• Assist in the implementation of grant funds allocated for a project with a $750 million budget• Advise colleagues and applicants concerning eligibility rules as well as policy and programmatic details using data analysis and cost reasonableness studies• Develop and implement entrepreneurial solutions for accounting for eligible project costs, grant fund allocations, and project life cycle• Review and approve eligible grant fund allocations as a representative for the Division of Administration Office of Community Development’s Disaster Recovery Unit","duration":"Oct 2010 May 2012 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2012","start_date":"Oct 2010","subtitle":"Hazard Mitigation Grant Program","title":"Subject Matter Expert"}],"url":"https://www.linkedin.com/company/hazard-mitigation-grant-program"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":"Rochester, NY","positions":[{"description":"• United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module • United Nations SPIDER project• Worked with Adobe Flash and Flex to provide an interactive module","duration":"Jun 2009 Sep 2009 4 months","duration_short":"4 months","end_date":"Sep 2009","start_date":"Jun 2009","subtitle":"Rochester Institute of Technology","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"}]', '["Kyle Roberts, MPA “I had the great fortune to work on multiple projects with Matt while studying at Louisiana State University. Matt was a pleasure to work with, excelling across the curriculum. Not only is Matt a bright, motivated young person, he brings and unmatched confidence and passion to his work. At the same time, however, Matt is willing to ask questions and learn from his mistakes. He is a true leader who will, without a doubt, overcome any challenge, live up to the highest of expectations, and find great success in any endeavor.”","LinkedIn User “Matt is an excellent teammate to have for group projects. He works diligently, brings subject matter expertise to team meetings, and demonstrates an ability to improve group dynamics. His passion and excitement for disaster science management is rooted in his experiences as a volunteer, a student, and as a public administrator. Matt is a great contribution to any team because of his knowledge, experience, and work ethic, but don’t ignore his enthusiasm for helping people recover after disasters.”"]']### Assistant: The agent's job is to provide guidance and support for fixed fire protection technologies, and today, the agent is reaching out to the user to discuss potential collaboration on community resiliency and hazard mitigation projects.
### Human: Agent: ['Fred Sansone', 'Experienced Licensed Real Estate Agent with a demonstrated history of working in the real estate industry. Skilled in Management, Volunteer Management, Public Speaking, Customer Service, and Financial Planning. Strong real estate professional with a MBA focused in Business, Management, Marketing, and Related Support Services from Xavier University - School of Business Administration.', 'Licensed Realtor at eXp Realty', 'Real Team Solutions, LLC', '[{"company":"Real Team Solutions, LLC","company_id":null,"location":"Cincinnati Area, KY","positions":[{"description":"A professional consulting company assisting buyers and sellers of real estate.","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Real Team Solutions, LLC","title":"Business Owner"}],"url":""},{"company":"eXp Realty","company_id":"exp-realty","location":"United States","positions":[{"description":"Real Team Solutions, LLC Partners with eXp Realty to Build a Stronger Team","duration":"Apr 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Apr 2020","subtitle":"eXp Realty","title":"Licensed Realtor"}],"url":"https://www.linkedin.com/company/exp-realty"},{"company":"Sibcy Cline Realtors","company_id":"sibcy-cline","location":"","positions":[{"description":"","duration":"Jun 2016 Apr 2017 11 months","duration_short":"11 months","end_date":"Apr 2017","start_date":"Jun 2016","subtitle":"Sibcy Cline Realtors","title":"Real Estate Agent"}],"url":"https://www.linkedin.com/company/sibcy-cline"},{"company":"Xavier University","company_id":"xavier-university","location":"","positions":[{"description":"Estate, financial and gift planning strategies. Donor relationship building. Tax and family financial planning. Business family continuation. .","duration":"Apr 1996 Apr 2016 20 years 1 month","duration_short":"20 years 1 month","end_date":"Apr 2016","start_date":"Apr 1996","subtitle":"Xavier University","title":"Dir. Of Gift & Estate Planning - Retired April, 2016"}],"url":"https://www.linkedin.com/company/xavier-university"}]', '["“Fred is a good guy. Well, wait, I should say:\\"Very Good.\\"”","“I was fortunate to know and deal with Fred during his tenure with Xavier University in the Gifts and Planning department. Fred is a very warm, compassionate and dedicated person, and his love and loyalty to his job and the people he interacted with showed genuine and sincere care for all of their particular issues and concerns.”"]'] User: ['Sandy Carey', 'Real Estate Agent in the Boise, Metro area. Contact me for any questions regarding buying, selling homes, foreclosure, short sales and bankruptcy information. Thank you!', 'Associate Broker', 'Carey Homes Idaho at EPIC Realty', '[{"company":"Carey Homes Idaho at EPIC Realty","company_id":null,"location":"Meridian, Idaho","positions":[{"description":"","duration":"Jan 2019 - Present 2 years 7 months","duration_short":"2 years 7 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Carey Homes Idaho at EPIC Realty","title":"Associate Broker"}],"url":""},{"company":"Silvercreek Realty Group","company_id":"silvercreek-realty-group","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 5 years 6 months","duration_short":"5 years 6 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Silvercreek Realty Group","title":"Sandy Carey - Associate Broker"},{"description":"\\"Let me Carey you HOME.\\" Serving buyers and sellers in the Treasure Valley, Boise, Idaho metro areas since 2013.","duration":"Oct 2012 - Present 8 years 10 months","duration_short":"8 years 10 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Silvercreek Realty Group","title":"Real Estate Agent - REALTOR"}],"url":"https://www.linkedin.com/company/silvercreek-realty-group"},{"company":"Timberline Servicing","company_id":"timberline-servicing","location":"Beaverton, OR","positions":[{"description":"","duration":"Jun 2011 Sep 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Sep 2012","start_date":"Jun 2011","subtitle":"Timberline Servicing","title":"Timeline Administrator / Bankruptcy Specialist"}],"url":"https://www.linkedin.com/company/timberline-servicing"},{"company":"Appraisal Valet","company_id":null,"location":"Tigard, OR","positions":[{"description":"","duration":"2010 2011 1 year","duration_short":"1 year","end_date":"2011","start_date":"2010","subtitle":"Appraisal Valet","title":"Administration / Customer Service / Appraisal Review"}],"url":""},{"company":"1SEO","company_id":null,"location":"","positions":[{"description":"","duration":"Mar 2010 2010 less than a year","duration_short":"less than a year","end_date":"2010","start_date":"Mar 2010","subtitle":"1SEO","title":"Office Manager / Account Executive"}],"url":""},{"company":"a National Pageant","company_id":null,"location":"United States","positions":[{"description":"","duration":"Aug 2008 Aug 2009 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2009","start_date":"Aug 2008","subtitle":"a National Pageant","title":"Miss Czech Slovak US"}],"url":""},{"company":"Alyeska Title Guarantee Agency","company_id":null,"location":"","positions":[{"description":"","duration":"Jun 2005 Aug 2007 2 years 3 months","duration_short":"2 years 3 months","end_date":"Aug 2007","start_date":"Jun 2005","subtitle":"Alyeska Title Guarantee Agency","title":"Administrative Assistant"}],"url":""}]', '["“I was privileged to meet with her and she is very knowledgeable about her job as Realtor. Truly a genuine person!”","“Sandy Ptak is an industrious, vivacious and high caliber real estate professional. Sandy is also wisely seasoned in real estate due to family history in the same field. This brings a rich tapestry to her education an expertise. It is my pleasure to recommend her to anyone who may do business with her.”"]']### Assistant: The agent's job is to assist buyers and sellers of real estate, and today the user is reaching out to the agent because they need assistance with bankruptcy information related to buying or selling homes.
### Human: Agent: ['Michelle Turner, MBA', "Twenty years experience in media production, website management, media relations, event planning, and copywriting. Specialties: Adobe Indesign, Cool Edit Pro, Microsoft Office 2010, Excel, REPS, Raiser's Edge, Gorilla, ACT, advertising, budget management, customer service, marketing, networking, public relations, website management, audio production", 'Marketing Operations Manager at Hamilton Health Care System', 'Hamilton Health Care System', '[{"company":"Hamilton Health Care System","company_id":"hamilton-health-care-system","industry":"Hospitals and Health Care","location":null,"positions":[{"description":"","duration":"Nov 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Nov 2019","subtitle":"Hamilton Health Care System","title":"Marketing Operations Manager"},{"description":"","duration":"Sep 2011 Nov 2019 8 years 3 months","duration_short":"8 years 3 months","end_date":"Nov 2019","start_date":"Sep 2011","subtitle":"Hamilton Health Care System","title":"Advertising and Publications Manager"}],"url":"https://www.linkedin.com/company/hamilton-health-care-system"},{"company":"Alexian Brothers Senior Ministries","company_id":"alexian-brothers-of-america","location":"Chattanooga, TN","positions":[{"description":"","duration":"Sep 2008 Sep 2011 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2011","start_date":"Sep 2008","subtitle":"Alexian Brothers Senior Ministries","title":"Director of Marketing and Public Relations"}],"url":"https://www.linkedin.com/company/alexian-brothers-of-america"},{"company":"Dawn Advertising","company_id":null,"location":"Chattanooga, TN","positions":[{"description":"","duration":"May 2000 Dec 2008 8 years 8 months","duration_short":"8 years 8 months","end_date":"Dec 2008","start_date":"May 2000","subtitle":"Dawn Advertising","title":"Broadcast Producer"}],"url":""},{"company":"Raymond James & Associates, Inc","company_id":"raymond-james-financial-inc-","location":"Hixson, TN","positions":[{"description":"","duration":"May 2006 Sep 2008 2 years 5 months","duration_short":"2 years 5 months","end_date":"Sep 2008","start_date":"May 2006","subtitle":"Raymond James & Associates, Inc","title":"Branch Marketing Associate III"}],"url":"https://www.linkedin.com/company/raymond-james-financial-inc-"},{"company":"WDEF/WDOD Radio","company_id":null,"location":"Chattanooga, TN","positions":[{"description":"","duration":"Sep 1997 Jan 2005 7 years 5 months","duration_short":"7 years 5 months","end_date":"Jan 2005","start_date":"Sep 1997","subtitle":"WDEF/WDOD Radio","title":"Production Director"}],"url":""}]', '["Shannon Lane “Michelle is an astoundingly creative Marketing professional, able to juggle deep creative responsibilities and production deadlines with equal alacrity. I\'ve had an opportunity to work with many marketing personnel in the past, but I\'ve rarely found one who ably combines vision, competency, and professionalism as Michelle does.”","MedicareMisty Bolt “Michelle is always keeping me in the loop to help grow my company. She always has great marketing ideas to make your company a cut above the rest. She is a innovative leader and I am lucky to have her has a friend and colleague.”"]'] User: ['Adam Hayes', 'Proven leadership, strategy and business development, with progressive corporate and small business experience.', 'Owner | Chief People Officer at Truman Grey', 'Truman Grey Salon and Market', '[{"company":"Truman Grey Salon and Market","company_id":"elangermantown","industry":"Consumer Services","location":"Greater Nashville Area, TN","positions":[{"description":"","duration":"Jun 2019 - Present 2 years 5 months","duration_short":"2 years 5 months","end_date":"Present","start_date":"Jun 2019","subtitle":"Truman Grey Salon and Market","title":"Owner | Chief People Officer"}],"url":"https://www.linkedin.com/company/elangermantown"},{"company":"Hayestudio","company_id":"ah-graphic-design","location":"Greater Nashville Area, TN","positions":[{"description":"In fact, design is one of my very favorite things. I once took a personality test that showed that my ultimate driver, the thing that gets me out of bed in the morning, is beauty. That need to create something beautiful and share it pushed me to study Design in college, to pursue a career as a creative director and ultimately start my own business so that I could share my gifts with stable, successful, but struggling businesses who are working their asses off to share their amazing offerings, too. Let’s work on it together, shall we?","duration":"Apr 2011 Nov 2019 8 years 8 months","duration_short":"8 years 8 months","end_date":"Nov 2019","start_date":"Apr 2011","subtitle":"Hayestudio","title":"Graphic Designer"}],"url":"https://www.linkedin.com/company/ah-graphic-design"},{"company":"HayesPatel Home","company_id":null,"location":"Greater Nashville Area, TN","positions":[{"description":"Personally cultivated tips, tricks, and tools to breathe new life into your home.After spending 7 years renovating our first home, we discovered our hands on approach was considered crazy by most of our friends and family. They loved what we did, but were constantly surprised at the projects we were willing to take on. Perhaps it was the underwhelming expendable income of a first time homebuyer, but we rarely considered our DIY projects to be too difficult for the average person (limited funds can be a great motivator to take on new challenges).As we searched for our second home, we thought back to our previous experiences. We were able to get a larger home in a more serene neighborhood, confident of the changes we could make ourselves. We’ve decided to document the process and share it, so that others are inspired to make their house a home. Lucky for you, this house needs a LOT more work. I mean A LOT. We’ve already learned some new things, and look forward to sharing our experiences with you. Welcome to our home!","duration":"Apr 2011 Jun 2019 8 years 3 months","duration_short":"8 years 3 months","end_date":"Jun 2019","start_date":"Apr 2011","subtitle":"HayesPatel Home","title":"Co-Owner"}],"url":""},{"company":"ELAN Hair/Skin/Restore","company_id":"elan-hair-skin-restore","location":null,"positions":[{"description":"","duration":"Jul 2010 May 2019 8 years 11 months","duration_short":"8 years 11 months","end_date":"May 2019","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director Of Operations"},{"description":"At ELAN, I designed, coordinated, and maintained all marketing and advertising collateral including the renovation of a $15,000 premier website. Extensive experience managing large teams of diverse personalities in deadline-driven environments, established employee career development tools, leading cross-functional team collaboration, and developed industry outreach opportunities. I managed all social media platforms; results included an increase of 2,300 followers on Facebook, created and built Instagram as a company platform, gained 3,000+ followers, and added 350 new followers on Twitter. Utilized B2B opportunities by connecting & working with area businesses to cross-promote via social media and partner collaborations, ELAN showed an increase in business annually on average 160%. • Planned and executed an innovative marketing campaign to capitalize on new demographics coming to Nashville • Streamlined operations using digital media to connect, communicate and coordinate with staff, clientele and potential recruits (both local and nationally) • Planned media strategy for growth and expansion of business profile • Aligned creative functions and developed system for producing multi-disciplinary creative work that supported strategic plans within a fast-paced environment • Negotiated and managed all creative vendor and supplier relationships, while streamlining costs, which led to an annual savings of 45% • Built and developed 2 of the 4 company brands from the ground up, integrating their brand identity into the existing company profile","duration":"Jul 2010 Sep 2017 7 years 3 months","duration_short":"7 years 3 months","end_date":"Sep 2017","start_date":"Jul 2010","subtitle":"ELAN Hair/Skin/Restore","title":"Director of Operations / Director of Digital Media"}],"url":"https://www.linkedin.com/company/elan-hair-skin-restore"},{"company":"ADCO Enterprises","company_id":"adco-enterprises","location":"Middle TN","positions":[{"description":"ADCO Enterprises, Livingston, TNJanuary 2009 - June 2016Leasing and Territory ManagerAt ADCO, I oversaw project management, creative direction and residential renovation. During my time at ADCO I had complete oversight of operations, advertising, brand strategy and tenant management for 16 residential properties and 4 commercial properties. I oversaw the roll-out of a new property management website, company branding and B2B marketing with area businesses and city leadership to increase awareness of private rental opportunities and new businesses coming to the area. • Sole oversight of budget and finance for property management • Partnership with Livingston Mayors Office to solicit and attract businesses for vacant properties","duration":"Jan 2009 Jun 2016 7 years 6 months","duration_short":"7 years 6 months","end_date":"Jun 2016","start_date":"Jan 2009","subtitle":"ADCO Enterprises","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/adco-enterprises"},{"company":"Sephora","company_id":"sephora","location":"","positions":[{"description":"Taking on a challenging new role in the cosmetic industry, I was brought on by Sephora to act as a Department Lead over the fragrance department. In my position, I assisted in implementation and organization for the new store set-up and opening. As a department lead, I had many multi-faceted duties to which I catered to on a day to day basis. Among them, I was responsible for new hire training and development for all department employee’s, ongoing training of existing dept staff, and working with Store Director to ensure weekly payroll compliance is met. I also managed the Holiday Recovery Team, a team that helped prepped the store for the demanding business needs of the holiday season. I also handled operational tasks such as evaluating and altering staff costs as necessary per week, weekly staff scheduling, and limiting store costs to increase profitability. As an overall manager of the store, I consistently managed a staff of 40+ staff, (70+ holiday staff) in a high traffic location. Lastly, I served as both store visual manager and trainer for visual and merchandising needs.","duration":"Feb 2006 Nov 2008 2 years 10 months","duration_short":"2 years 10 months","end_date":"Nov 2008","start_date":"Feb 2006","subtitle":"Sephora","title":"Fragrance Lead"}],"url":"https://www.linkedin.com/company/sephora"},{"company":"Gap Inc.","company_id":"gap-inc-","location":"","positions":[{"description":"As an AGM with Gap Inc, I was promoted up from within from a denim specialist to an assistant general manager in a 5 million dollar location. As an AGM, I managed and developed a staff of 30+, 60+ during the holiday season. I supervised area store visual merchandising implementation, as well as the trainer for the area visual team and assisted with all training of holiday new hires. I was also a relief manager for Baby Gap and Gap Kids in my center, as well as the occasional management support for 4 other stores in my district.","duration":"Feb 2004 Jan 2006 2 years","duration_short":"2 years","end_date":"Jan 2006","start_date":"Feb 2004","subtitle":"Gap Inc.","title":"Assistant General Manager"}],"url":"https://www.linkedin.com/company/gap-inc-"}]', '["Jonathan Valentine “Adam is the perfect example of someone you want leading your team, running your location, and representing your company. He embodies his brand completely and drives results from his team/store constantly and consistently on a daily basis.”","Stephanie Scanlon “Adam is an innovative, creative individual and is inspirational to those who work with and/or for him. Adam is an excellent team player with the ability to encourage and delegate which makes for an exceptional employee and manager. Highly motivated he gets any job done with a great attitude and strong perseverance. Adam is a dedicated and honest employee and will meet any challenge with sincere optimism.”"]']### Assistant: The agent's job is to manage marketing operations at Hamilton Health Care System. Today, the agent is reaching out to the user because they need assistance with graphic design for a new marketing campaign.
### Human: Agent: ['Francisco Fuentes', 'I am an experienced officer-level leader with an exceptional strategic environmental, health, safety, risk management, insurance, and social compliance background. I am effective in delivering improved business efficiencies by creating effective risk management policies, programs, and systems in rapidly changing domestic and international operations. I am experienced in multicultural environments and passionate about building strategic alliances on integrity and respect. RESULTS: Produced more than $300 thousand in annual operational efficiencies in Corporate Social Responsibility (CSR) programs and more than $5 million in annual commercial insurance savings.INDUSTRY EXPERIENCE: Successful in the U.S. and internationally across industries: Retail, Public Sector, Manufacturing, Apparel, Bakery, Meats, Coffee/Tea, Food, Agriculture, Biomedical, Healthcare, Jewelry and Footwear. STRATEGIC RISK AND INSURANCE MANAGEMENT: Lead teams and cultivate strategic alliances to identify key areas of operational risk to implement risk mitigation or risk transfer strategies to improve business efficiencies and performance.CRISIS MANAGEMENT: Effective in creating processes, teams and crisis management response plans. ENVIRONMENTAL HEALTH AND SAFETY (EH&S) MANAGEMENT: Lead the EH&S program, policy implementation, and auditing to ensure compliance with U.S and international laws and regulations. Including the roll out and implementation of U.S. imports security standards under U.S. Customs (C-TPAT).CSR AND PRODUCT SAFETY VENDOR MANAGEMENT: Create effective corporate subject matter expert (SME) teams and programs (development and industry partnerships). Conduct product safety and compliance reviews; respond to customer claims and questions related to product safety. BRAND PROTECTION MANAGEMENT: Strengthen value of global brands including Coach, Hanes, Hillshire, Sara Lee, Chico’s, White House | Black Market, Soma thru the implementation of sound CSR and ERM practices.', 'Vice President of Risk Management at Tailored Brands, Inc.', 'Tailored Brands, Inc.', '[{"company":"Tailored Brands, Inc.","company_id":"tailored-brands-inc-","industry":"Retail Apparel and Fashion","location":"Houston, Texas Area","positions":[{"description":"","duration":"Oct 2016 - Present 4 years 11 months","duration_short":"4 years 11 months","end_date":"Present","start_date":"Oct 2016","subtitle":"Tailored Brands, Inc.","title":"Vice President of Risk Management"}],"url":"https://www.linkedin.com/company/tailored-brands-inc-"}]', '["Josie Barnes “Francisco and I worked together a time ago, the most impresive of Francisco competencies is how he obtain results through others, influencing people even if they did not report direct to him. Francisco Is a Stategic resource respecting and valueing diversity! Excelent Leadership, my respects!”","Samuel Wong “I know Francisco over 6 years and it was a great honor to work with Francisco and his team. Francisco is an open minded person and always willing to listen. Especially his receptive manner on the put forward from a service provider which is a big different with some other CSR people in the industry. I truly believe Francisco would be a precious value for every company\'s CSR program. ”"]'] User: ['LaceyRae Visintainer', "I build relationships and brands. Because I wholeheartedly believe that a brand is not just a logo, I use my knowledge of branding gained through experience and research to make sure that our products, services and even people resonate. I'm not only responsible for the overall image of a brand, I'm responsible for developing an overall brand experience that drives loyalty and revenue.", 'Brand Manager at Byars|Wright Insurance focused on overall brand experience and fascinated by company culture.', 'Byars|Wright Insurance', '[{"company":"Byars|Wright Insurance","company_id":"byars-wright-insurance","industry":"Insurance","location":"","positions":[{"description":"","duration":"2018 - Present 4 years","duration_short":"4 years","end_date":"Present","start_date":"2018","subtitle":"Byars|Wright Insurance","title":"Brand Manager"}],"url":"https://www.linkedin.com/company/byars-wright-insurance"},{"company":"KC Projects PR","company_id":"kc-projects-llc","location":null,"positions":[{"description":"","duration":"Mar 2017 Jan 2018 11 months","duration_short":"11 months","end_date":"Jan 2018","start_date":"Mar 2017","subtitle":"KC Projects PR","title":"Public Relations and Community Outreach Coordinator"},{"description":"","duration":"Dec 2015 Mar 2017 1 year 4 months","duration_short":"1 year 4 months","end_date":"Mar 2017","start_date":"Dec 2015","subtitle":"KC Projects PR","title":"Public Relations Assistant"},{"description":"- Organize and maintain all files - Create social media content and graphics - Schedule and publish social media posts on multiple platforms - Analyze growth and track coverage of accounts - Style photoshoots for client promotions - Produce talking points for clients for television or events - Manage special events","duration":"Aug 2015 Dec 2015 5 months","duration_short":"5 months","end_date":"Dec 2015","start_date":"Aug 2015","subtitle":"KC Projects PR","title":"Public Relations and Social Media Intern"}],"url":"https://www.linkedin.com/company/kc-projects-llc"},{"company":"Alabama Agribusiness Council","company_id":"alabama-agribusiness-council","location":"Montgomery, Alabama Area","positions":[{"description":"- Assist with administrative tasks- Coordinate preparations for the annual meeting - Facilitate member check in and registration for the meeting; assist onsite throughout the meeting- Expand and manage social media outreach- Recruit new memberships and focus on membership retention- Gather content for the bimonthly newsletter and assist with the legislative newsletter - Assist with administrative tasks- Coordinate preparations for the annual meeting - Facilitate member check in and registration for the meeting; assist onsite throughout the meeting- Expand and manage social media outreach- Recruit new memberships and focus on membership retention- Gather content for the bimonthly newsletter and assist with the legislative newsletter","duration":"Jun 2015 Aug 2015 3 months","duration_short":"3 months","end_date":"Aug 2015","start_date":"Jun 2015","subtitle":"Alabama Agribusiness Council","title":"Intern"}],"url":"https://www.linkedin.com/company/alabama-agribusiness-council"}]', '["John Byars “Lacey & I have worked together for 3 years - every day. Her ability to give written & visual definition to a business 75 years old is unmatched. And the pressure was on: new agency role, it was hard to describe the goal or purpose of the gig - until you see it, and then it all makes sense. Lacey Rae is a PR machine - and I think her open-mindedness and ability to see people, appreciate new ideas, it just makes her so relatable to everyone. She loves to watch others win, and her encouragement plays a huge part in that. Here’s the thing...Lacey is firm, smart, and a special kind of steady. Watch and see what she’s about to do... She’s a stud; First-Round Draft pick kind of Special. ”","Lyric Welty “LaceyRae does it all! She is an incredible asset as an expert in communication, branding, and marketing strategies. Not only is she an expert in these areas and performs her job exceptionally well, but she also is a great mentor and teacher to others. LaceyRae has been my supervisor and mentor for over a year now. I began working directly under LaceyRae as an Intern, and I have learned more from her than I would in any college classroom. She has taken the time to teach me; Adobe Suite, Graphic Design, Social Media Campaigns, and Digital Marketing-to only name a few. She is always willing to share her knowledge, and genuinely wants everyone around her to succeed. In the time that we have worked together, I have seen no problem that LaceyRae can\'t find a solution to, and no job that is too big for her to accomplish. I\'ve been extremely lucky to have the opportunity to work with LaceyRae, and learn from her. ”"]']### Assistant: The agent's job is to build strategic alliances and implement risk management policies, programs, and systems to improve business efficiencies, while the user is reaching out to the agent because they need assistance in developing an overall brand experience that drives loyalty and revenue for their brand.
### Human: Agent: ['Jack Molina', 'Reading my profile will introduce you to a high achiever, able to make positive contributions in many fields. Although my background includes a variety of settings, my strongest contributions are in marketing/public relations and leadership. One defining aspect of my professional life is a dedication to lifelong learning and continuous improvement, and this is exemplified by my current pursuit of an MBA, which I will complete in March 2018. This graduate program has provided a strong academic underpinning to my skills in marketing and public relations and provided hands-on experience in an internship in London. As a small business owner, my ability to develop and implement strategic marketing approaches has allowed me to expand my client base and overall profitability. Many of my professional experiences have allowed me to hone and demonstrate my skills in leadership, including supervision, team building, and training, where I have particular expertise in creating and updating training programs for managers and employees at all levels, contributing to organizational effectiveness. My training experience includes working with diverse groups, including both local and international staffs, and working with everyone from collections officials to performing artists. Communication skills are key to so many professional areas, and I have demonstrated my ability to interact effectively with both internal and external stakeholders, including executives, team members, artists, technicians, and clients. My communication skills also guide my success in customer service and sales, where my experience includes private and corporate settings, working in areas from account development through contract negotiations. This profile outlines my background and experience, including examples of my specific contributions. It is my hope to bring my extensive and varied skill set, superb communication skills, and passion for continuous improvement to a forward-looking organization.', 'Dynamic, innovative professional with extensive experience in leadership, marketing, innovation and entrepreneurship.', 'Sol Disk Artist Services', '[{"company":"Sol Disk Artist Services","company_id":null,"location":"Seattle, WA","positions":[{"description":"As owner and operator of this successful entrepreneurial venture, I manage all aspects of the business, including planning, booking, tour assistance, contract negotiations, sales and merchandising for both local and international events. Supervise multiple teams of professionals from artists and musicians to recording engineers and technicians. In executing these duties, I demonstrate my strong abilities in organization, prioritization, interpersonal communications, and marketing.Selected Contribution:* Expanded business by implementing marketing and public relations strategies and activities, producing content for promotional campaigns covering both print and digital media.","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"Sol Disk Artist Services","title":"CEO/Owner"}],"url":""},{"company":"Edspace Hoxton","company_id":"edspacehoxton","location":"London, United Kingdom","positions":[{"description":"This internship was an integral part of my MBA program, and I gained a great deal of experience in marketing and public relations working for this co-working space serving people who seek to transform education. To promote Edspace, I worked with both the agency and agency partners, facilitating communication with our media sources to drive brand awareness and our potential client base. My duties included conducting market research to identify potential audiences for this cutting edge service and authored a variety of public relations articles.","duration":"2016 2016 less than a year","duration_short":"less than a year","end_date":"2016","start_date":"2016","subtitle":"Edspace Hoxton","title":"Marketing And Public Relations Intern"}],"url":"https://www.linkedin.com/company/edspacehoxton"},{"company":"AT&T Wireless","company_id":"att","location":"Bothell, WA","positions":[{"description":"This position made full use of my technical abilities, as I provided troubleshooting for both Apple and Android devices. My interpersonal skills and customer service orientation were helpful when I was assisting customers with their billing and service plan issues. Selected Contribution:* Utilized strong problem solving and communication skills tracking complex service issues for national B2B and B2C customers. This position made full use of my technical abilities, as I provided troubleshooting for both Apple and Android devices. My interpersonal skills and customer service orientation were helpful when I was assisting customers with their billing and service plan issues. Selected Contribution:* Utilized strong problem solving and communication skills tracking complex service issues for national B2B and B2C customers.","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"AT&T Wireless","title":"Technical Support"}],"url":"https://www.linkedin.com/company/att"},{"company":"King County Metro","company_id":null,"location":"Seattle, WA","positions":[{"description":"This position called on a very different component of my skill set, as I conducted a variety of detailed processes quickly and accurately, researching ownership records and account adjustments, processing escrow requests, and changes of property ownership. This position called on a very different component of my skill set, as I conducted a variety of detailed processes quickly and accurately, researching ownership records and account adjustments, processing escrow requests, and changes of property ownership.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"King County Metro","title":"Fiscal Specialist III TLT"}],"url":""},{"company":"Qwest Communications","company_id":"centurylink","location":"Seattle, WA","positions":[{"description":"Working in Customer Service and Collections, I was able to demonstrate my skills in training, organization, and process improvements, as I supported the development and execution of a universal Collections/Customer Service/Sales department, which achieved efficiencies through co-location and cross training of staff. My duties included supervising teams of 10 - 20 staff members, assigning workflow, training, and providing performance feedback. Selected Contributions:* Generated and facilitated training program to train 150 managers and employees on systems and methods. * Achieved Top Collector status for Western region collecting residential telephone and internet accounts.Additional professional experience in consumer loan servicing for Washington Mutual Bank, collections and sales for Verizon Wireless, and mental health positions for state and private entities.","duration":"2006 2011 5 years","duration_short":"5 years","end_date":"2011","start_date":"2006","subtitle":"Qwest Communications","title":"Lead Collections/Customer Service Consultant, Lead Collections Consultant"}],"url":"https://www.linkedin.com/company/centurylink"}]', '["Jim Lujan “I worked with Jack in our Business Plan Development course. Jack actively helped stimulate our classroom discussions, and he diligently looked for ways to contribute to our group project. ”","Anthony DeMatteo, MBA, PMP “I worked with Jack on an entrepreneurial project in one of our MBA courses at Seattle University. Jack is a hard-working individual who does well with directions. ”"]'] User: ['Donald McLeod', 'With two Master of Science degrees (Finance and Computer Science), I am an early retiree from IBM as a computer programmer/manager with ten years experience and fifteen years trading my own account. I wish to end my retirement so that I may realize my full potential in the finance industry. With my background in computer science, I have a burgeoning passion for applying the nascent technology of Machine Learning to crafting innovative, and perhaps revolutionary, solutions for the construction of outstanding portfolio returns.', 'Aspiring Portfolio Manager', 'Actively Seeking Financial Asset Management Opportunities', '[{"company":"Actively Seeking Financial Asset Management Opportunities","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"May 2017 - Present 4 years 7 months","duration_short":"4 years 7 months","end_date":"Present","start_date":"May 2017","subtitle":"Actively Seeking Financial Asset Management Opportunities","title":"Recent Graduate with Master of Science in Finance"}],"url":""},{"company":"IBM","company_id":null,"location":null,"positions":[{"description":"Directed and guided a team department of software development professionals to provide multi-system library support for the development of IBM’S office products, while leading the development, support and maintenance of a library support system for use within IBM. Controlled several aspects of the business process including the writing of business proposals and documents of understanding, resource negotiation, and budget valuation.","duration":"Sep 1989 Mar 1993 3 years 7 months","duration_short":"3 years 7 months","end_date":"Mar 1993","start_date":"Sep 1989","subtitle":"IBM","title":"Development Support Manager"},{"description":"Provided direction to a large office software development team for the integration of workflow management into the set of IBM’s office products. Led a team of developers to provide integration and build support for the software development lab. Conferred with IBM’s presidential leadership award for the introduction of a LAN library management system, which would grow to 50,000 lines of C code and provide support to over 100 development organizations within IBM worldwide. Developed software in a team environment, including system design, coding, unit testing, and system testing.","duration":"Jul 1985 Sep 1989 4 years 3 months","duration_short":"4 years 3 months","end_date":"Sep 1989","start_date":"Jul 1985","subtitle":"IBM","title":"Award Winning Programmer"},{"description":"Solved problems and offered operational assistance to IBM customers and personnel in the use ofprogramming languages and various applications. Led a team to program a demonstration system, which facilitated IBM marketing efforts to sell a major IBM query program.","duration":"May 1983 Jul 1985 2 years 3 months","duration_short":"2 years 3 months","end_date":"Jul 1985","start_date":"May 1983","subtitle":"IBM","title":"Customer Support Representative"}],"url":""}]', '["Steven X. Sala “Donald was an invaluable partner through our experience in the Master of Science in Finance program at Illinois Tech. His dedication to high quality reporting, technical precision, and thoughtful questioning helped us tackle a challenging subject and break into a field which we both knew very little about when we began working together. I wouldn\'t trade my learning experience with Donald for anything. Donald would quickly be recognized as an indispensable member of any team. Donald\'s skills shine in the area of portfolio management. His always question everything attitude ensures that all investment decisions are made with sound reason. He has exercised these skills as part of multiple investment clubs and teams during his tenure at Illinois Tech. His determination will take him to any height he wishes to reach. ”","Marcus Kahn “If you are looking for someone to get the job done, I would strongly recommend Donald. We have been friends for nearly 10 years, and I can tell you that he is a man with impeccable character, heart and competence. You need to be able to trust the integrity and ability of someone, especially when it come to money - and although he has a great sense of humor (also very important), he is a seriously hard worker that will make the right calls for the right reasons. Donald is some that you can be successful with!”"]']### Assistant: The agent's job is to provide financial asset management opportunities, and today the agent is reaching out to the user because they need a computer programmer/manager with a background in finance and a passion for applying Machine Learning to craft innovative portfolio solutions.
### Human: Agent: ['Megaan Sweeting, MPA', 'A fanatic for spelling and grammar – and all things copy editing – I am passionate about health and well-being, and delivering an exceptional work product to clients in need of a lead editor and/or content manager for their websites.', 'Copy Editor and Website Manager', 'Megaan Marie Communications', '[{"company":"Megaan Marie Communications","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2015 - Present 7 years 6 months","duration_short":"7 years 6 months","end_date":"Present","start_date":"Feb 2015","subtitle":"Megaan Marie Communications","title":"Owner"}],"url":""}]', '["John Carvalho “My company hired Megaan to manage the content on our website and act as a lead content editor. She is awesome! I loved working with Megaan who is reliable, smart and an absolute pleasure to work with. I highly recommend her. ”","Tara Struyk “Good freelancers are hard to come by. In that, Megaan is a rare breed. She\'s professional and reliable to a fault and her work is always exemplary. Over the three years I worked with her, I never once had issues with the quality of her work and could always rely on her to show up and get the job done. She\'s great at understanding a publication\'s style and ensuring that content is consistent in tone and quality. She\'s also great to work with. I highly recommend her as an editor and content manager.”"]'] User: ['Ryan Trimble', 'I provide writing and editing services for individuals and organizations that have something useful to offer or meaningful to say.', 'Writer and Editor', 'Crucial Learning', '[{"company":"Crucial Learning","company_id":"crucial-learning","industry":"Business Skills Training","location":null,"positions":[{"description":"","duration":"Jun 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Jun 2020","subtitle":"Crucial Learning","title":"Senior Copywriter"},{"description":"","duration":"Jan 2020 Jun 2020 6 months","duration_short":"6 months","end_date":"Jun 2020","start_date":"Jan 2020","subtitle":"VitalSmarts","title":"Writer and Product Designer"},{"description":"• Editor and contributor for company blog of 300,000 subscribers• Write and edit proposals, case studies, email campaigns, interviews, e-books, book summaries, research surveys, presentation decks, video scripts, and more• Collaborate with product and design teams to create informative, useful, and compelling resources• Assist with product design, instructional design, and curriculum development• Identify marketing channels, design strategies, and enact plans to serve audiences and customers","duration":"Jul 2017 Jan 2020 2 years 7 months","duration_short":"2 years 7 months","end_date":"Jan 2020","start_date":"Jul 2017","subtitle":"VitalSmarts","title":"Senior Marketing Copywriter"}],"url":"https://www.linkedin.com/company/crucial-learning"},{"company":"Ryan Trimble","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"• Investigate, research, interview, report, and write stories and articles related to Utah culture• Write and edit copy for clients, from blog posts to landing page copy, from internal communications to press releases • Investigate, research, interview, report, and write stories and articles related to Utah culture• Write and edit copy for clients, from blog posts to landing page copy, from internal communications to press releases","duration":"2015 2019 4 years","duration_short":"4 years","end_date":"2019","start_date":"2015","subtitle":"Ryan Trimble","title":"Freelance Writer and Editor"}],"url":""},{"company":"Utah Stories Magazine","company_id":"utah-stories-magazine","location":"Greater Salt Lake City Area","positions":[{"description":"• Report and write short articles that highlight Utah culture • Report and write short articles that highlight Utah culture","duration":"Sep 2016 Dec 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Dec 2018","start_date":"Sep 2016","subtitle":"Utah Stories Magazine","title":"Writer"}],"url":"https://www.linkedin.com/company/utah-stories-magazine"},{"company":"KUER 90.1","company_id":"kuer-90-1","location":"Greater Salt Lake City Area","positions":[{"description":"• Identified local stories for producers• Worked with videographer, director, and producers in broadcast media • Identified local stories for producers• Worked with videographer, director, and producers in broadcast media","duration":"May 2016 Oct 2016 6 months","duration_short":"6 months","end_date":"Oct 2016","start_date":"May 2016","subtitle":"KUER 90.1","title":"Intern"}],"url":"https://www.linkedin.com/company/kuer-90-1"},{"company":"Ad Attraction, LLC","company_id":"ad-attraction-llc","location":"Greater Salt Lake City Area","positions":[{"description":"• Designed content strategy for multiple web properties• Managed independent writers and designers as needed for projects• Built websites using Wordpress and Squarespace• Wrote research-based articles and brand copy for websites• Designed top-converting landing pages• Handled data acquisition and email marketing efforts • Designed content strategy for multiple web properties• Managed independent writers and designers as needed for projects• Built websites using Wordpress and Squarespace• Wrote research-based articles and brand copy for websites• Designed top-converting landing pages• Handled data acquisition and email marketing efforts","duration":"2013 Feb 2016 3 years","duration_short":"3 years","end_date":"Feb 2016","start_date":"2013","subtitle":"Ad Attraction, LLC","title":"Senior Marketing Editor"}],"url":"https://www.linkedin.com/company/ad-attraction-llc"},{"company":"White Crow Marketing","company_id":null,"location":"Greater Salt Lake City Area","positions":[{"description":"• Used various technologies to create and deliver email marketing campaigns• Tracked open, clickthrough, unsubscribe, and conversion rates• Cultivated successful relationships with multiple ad networks and data partners • Used various technologies to create and deliver email marketing campaigns• Tracked open, clickthrough, unsubscribe, and conversion rates• Cultivated successful relationships with multiple ad networks and data partners","duration":"2009 Aug 2011 2 years","duration_short":"2 years","end_date":"Aug 2011","start_date":"2009","subtitle":"White Crow Marketing","title":"Email Marketer"}],"url":""},{"company":"Bloosky Interactive, LLC","company_id":"bloosky-interactive-llc","location":null,"positions":[{"description":"• Guided email publishing team in areas of copywriting, HTML, and some technical aspects of email marketing• Analyzed email campaign performance data• Prepared data spreadsheets, reported to client","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Bloosky Interactive, LLC","title":"Email Marketing Team Leader (Contractor)"},{"description":"• Wrote copy for mass email marketing campaigns in the education, insurance, health, and finance industries• Managed various enterprise and proprietary technologies to deliver and track the performance of email marketing campaigns• Maintained relationships with various organizations and affiliates to fulfill business goals","duration":"2008 Jul 2009 1 year","duration_short":"1 year","end_date":"Jul 2009","start_date":"2008","subtitle":"Bloosky Interactive, LLC","title":"Email Marketing Specialist (Contractor)"}],"url":"https://www.linkedin.com/company/bloosky-interactive-llc"}]', '["Tiffany Franz “I recently worked with Ryan on a writing project at VitalSmarts. Working with Ryan was an absolute pleasure, starting with his deliberate approach to scoping the assignment. He asked thoughtful questions and was thorough in his research of the topic. His initial draft was undoubtedly the best work I’ve seen from a corporate writer. It was polished and engaging. He proactively requested an opportunity to continue refining the piece until perfection—which is what he ultimately produced. It is rare to find someone who is an exceptional content strategist, masterful storyteller, and a good writer. I highly recommend Ryan for content writing opportunities.”","Richard Markosian “I would highly recommend Ryan for any position that requires excellent writing abilities. Ryan has proven to be able to understand and take direction, share a vision for a complicated story and execute the story exceeding expectations. Ryan is extremely meticulous about writing prose that is precise and concise. He is a wordsmith in editing challenges, which require a high degree of articulation. Ryan is also an excellent story teller, in maintaining a complete and cohesive narrative.”"]']### Assistant: The agent's job is to manage website content and act as a lead editor, today the user is reaching out to the agent because they need assistance with copyediting and refining their writing projects.
### Human: Agent: ['Victoria Donnellan', "A Tailor Made Journey is part of the Cruise One/Dream Vacations network. With this change I am affiliated with World Travel Holdings, the Nation's largest leisure travel company, and Travel Leaders Network, one of the largest sellers of luxury travel. These affiliations open up every avenue to travel land and sea, and with the buying power in the billions, it will give me the greatest opportunity to provide my clients with the best pricing, amenities, and services.", 'Travel Advisor/Principal at A Tailor Made Journey', 'CruiseOne/Dream Vacations, Divisions of World Travel Holdings', '[{"company":"CruiseOne/Dream Vacations, Divisions of World Travel Holdings","company_id":"cruiseone","industry":"Leisure, Travel & Tourism","location":"","positions":[{"description":"","duration":"Sep 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"CruiseOne/Dream Vacations, Divisions of World Travel Holdings","title":"Travel Advisor/Franchise Owner"}],"url":"https://www.linkedin.com/company/cruiseone"},{"company":"Departure Lounge LLC","company_id":"departure-lounge-llc","location":"Austin, Texas","positions":[{"description":"","duration":"May 2017 Sep 2020 3 years 5 months","duration_short":"3 years 5 months","end_date":"Sep 2020","start_date":"May 2017","subtitle":"Departure Lounge LLC","title":"Virtuoso Travel Advisor"}],"url":"https://www.linkedin.com/company/departure-lounge-llc"},{"company":"Southside Bank","company_id":"southsidebank","location":"Austin, Texas Area","positions":[{"description":"","duration":"Feb 2016 Dec 2016 11 months","duration_short":"11 months","end_date":"Dec 2016","start_date":"Feb 2016","subtitle":"Southside Bank","title":"SVP Regional Sales Manager Mortgage Services"}],"url":"https://www.linkedin.com/company/southsidebank"},{"company":"Bank of America","company_id":"bank-of-america","location":"Austin, Texas Area","positions":[{"description":"","duration":"Apr 2014 May 2015 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2015","start_date":"Apr 2014","subtitle":"Bank of America","title":"VP Home Loan Market Manager - Central Texas"}],"url":"https://www.linkedin.com/company/bank-of-america"},{"company":"Wells Fargo Home Mortgage","company_id":"wellsfargo","location":"Austin, Texas Area","positions":[{"description":"Managed in California and Texas multiple branch locations, Sales Managers, including as many as 35 self-source mortgage consultants. Communicate cross-selling opportunities with 22 Wells Fargo Bank locations. Yearly production 500mm+","duration":"Aug 2005 Jan 2014 8 years 6 months","duration_short":"8 years 6 months","end_date":"Jan 2014","start_date":"Aug 2005","subtitle":"Wells Fargo Home Mortgage","title":"Branch Sales Manager"}],"url":"https://www.linkedin.com/company/wellsfargo"},{"company":"Citimortgage Inc","company_id":"citimortgage-inc","location":"Marin, Napa and Sonoma Counties","positions":[{"description":"Managed 3 counties, direct accountability for profitability, to include recruiting, on-boarding and training field activity and performance management.","duration":"Aug 2004 Jul 2005 1 year","duration_short":"1 year","end_date":"Jul 2005","start_date":"Aug 2004","subtitle":"Citimortgage Inc","title":"Area Manager"}],"url":"https://www.linkedin.com/company/citimortgage-inc"}]', '["“Victoria is a solid leader, a tremendous sales manager and an excellent coach to both her team and her peers. She has proven success at each company that she has led and most importantly, Victoria knows how to create an environment for her team where everyone treats each other with respect and dignity which makes both prospective staff and customers very interested in working with her and her team.”","“Not often in life are you provided the opportunity to work with a leader that gives 100% in every thing they do. Add in professional, charismatic, self motivated & you have Victoria. Oh and how can I forget Honesty & Integrity. The real deal. If you have the chance to employ her consider yourself fortunate, work with her-an honor, work for her the success will speak for itself. She is a Winner!”"]'] User: ['Jake Benardot', 'Results-driven software professional experienced in leading large-scale development initiatives, mentoring project leaders, and creating innovative product strategies.', 'Principal Solutions Engineer at Salesforce', 'Salesforce', '[{"company":"Salesforce","company_id":"salesforce","industry":"Internet Publishing","location":"","positions":[{"description":"","duration":"Feb 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Salesforce","title":"Principal Solutions Engineer"}],"url":"https://www.linkedin.com/company/salesforce"},{"company":"Booz Allen Hamilton","company_id":"booz-allen-hamilton","location":null,"positions":[{"description":"","duration":"Nov 2016 Jan 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Jan 2020","start_date":"Nov 2016","subtitle":"Booz Allen Hamilton","title":"Senior Associate / Chief Technologist"},{"description":"","duration":"Mar 2013 Nov 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Nov 2016","start_date":"Mar 2013","subtitle":"Booz Allen Hamilton","title":"Software Program Manager / Senior Lead Technologist"},{"description":"","duration":"Jan 2012 Nov 2015 3 years 11 months","duration_short":"3 years 11 months","end_date":"Nov 2015","start_date":"Jan 2012","subtitle":"Booz Allen Hamilton","title":"Co-Founder & Product Owner, SuitedTo"},{"description":"","duration":"May 2011 Feb 2012 10 months","duration_short":"10 months","end_date":"Feb 2012","start_date":"May 2011","subtitle":"Booz Allen Hamilton","title":"Technical Requirements Lead"}],"url":"https://www.linkedin.com/company/booz-allen-hamilton"},{"company":"Benefitfocus","company_id":"benefitfocus","location":null,"positions":[{"description":"","duration":"May 2009 Apr 2011 2 years","duration_short":"2 years","end_date":"Apr 2011","start_date":"May 2009","subtitle":"Benefitfocus","title":"Senior Product Consultant"},{"description":"","duration":"Nov 2007 Apr 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Apr 2009","start_date":"Nov 2007","subtitle":"Benefitfocus.com","title":"Product Manager"}],"url":"https://www.linkedin.com/company/benefitfocus"},{"company":"Georgia Institute of Technology","company_id":"georgia-institute-of-technology","location":"","positions":[{"description":"","duration":"2006 2007 1 year","duration_short":"1 year","end_date":"2007","start_date":"2006","subtitle":"Georgia Institute of Technology","title":"DETECT Project Manager"}],"url":"https://www.linkedin.com/company/georgia-institute-of-technology"},{"company":"Calorie & Pulse Technologies, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2007 2 years","duration_short":"2 years","end_date":"2007","start_date":"2005","subtitle":"Calorie & Pulse Technologies, LLC","title":"VP Technology"}],"url":""},{"company":"The Home Depot","company_id":"the-home-depot","location":"","positions":[{"description":"","duration":"2002 2004 2 years","duration_short":"2 years","end_date":"2004","start_date":"2002","subtitle":"The Home Depot","title":"Systems Engineer"}],"url":"https://www.linkedin.com/company/the-home-depot"}]', '["Buddy McAlister “Jake is the kind of product development person you hope to work with. He is skilled, he is fun to be around and delivers what he commits to. His interpersonal and client interaction skills are the best. Jake has an extrordinary ability to work with multiple types of people and always get the best out of them. Jake is innovative. I saw first hand Jake\'s ability to identify creative,cost effective solutions to difficult problems. He is not just focused on getting the job done but wants to ensure his clients are successful. His positive attitude and ability to deliver results makes him a valuable addition to any product team.”","LinkedIn User “Jake was the leader in an extremely ambitious product launch. His leadership and attention to detail got us through. He followed up on every turn we took as well as the design of the product to make sure that the final product was everything we expected. I would recommend Jake to anyone as I found him to be someone who delivers at all turns.”"]']### Assistant: The agent's job is to provide tailored travel solutions to clients. Today, the user is reaching out to the agent because they need assistance in planning a luxury vacation with innovative product strategies.
### Human: Agent: ['Kent Reynolds, PMP, CMP', 'I am an executive leader who has built new startup initiatives, developed and executed multiple international projects, turned around organizations, and developed countless new leaders. My expertise is people and organizations. I infuse a deep knowledge of human behavior into the systems and processes of a company, thus making them more productive and more conducive to employee satisfaction and longevity. I mold cohesive, energized, and diverse work teams. I work to develop a cohesive strategy that resonates with the workforce, unites them in a common vision, and motivates them to achieve greater goals. I believe that whatever business you are in, you are in the people business. Companies that understand this have a distinct competitive edge and will see profound positive improvements in every level of their organization. What I offer:• Over 25 years of successful senior management experience.• Successfully developed and executed over 50 international projects.• Built a leadership development program for a major national political organization.• Successfully turned around a major nonprofit organization.• A doctorate in Leadership and Culture.• Certified Project Management Professional', 'Project Management | Change Management | Leadership Development', 'Helping Companies Get Healthier, Stronger, and More Productive', '[{"company":"Helping Companies Get Healthier, Stronger, and More Productive","company_id":null,"location":"Houston, Texas Area","positions":[{"description":"I consult and work with companies who want to improve their organizational structure and how they manage their workforce. I consult and work with companies who want to improve their organizational structure and how they manage their workforce.","duration":"Aug 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Aug 2019","subtitle":"Helping Companies Get Healthier, Stronger, and More Productive","title":"Change Management Specialist"}],"url":""},{"company":"AIPAC","company_id":"aipac","location":"Houston, Texas Area","positions":[{"description":"Constructed new leadership development program to identify and introduce new leaders in the USA to AIPAC. Designed program, established processes, and launched outreach efforts. Vetted prospects and personally engaged 100+ high-level business owners and other leaders with important political and business connections across USA.INTERNAL CULTURAL CHANGE: Drove successful efforts to change mindset of AIPAC administrative leaders located in Washington, DC, regional directors located countrywide, and lay leadership to open entire organization to new member profiles.LONG-TERM MODEL: Developed pilot plans to engage prospects, train/form new leaders into strategic working groups, activate them in political process, and integrate them into larger organization. Created detailed step-by-step model delivering highly effective leaders over 3-year timeframe.","duration":"Aug 2014 Aug 2019 5 years 1 month","duration_short":"5 years 1 month","end_date":"Aug 2019","start_date":"Aug 2014","subtitle":"AIPAC","title":"Leadership Director"}],"url":"https://www.linkedin.com/company/aipac"},{"company":"KRM, Inc.","company_id":null,"location":"Athens, Georgia Area","positions":[{"description":"Founded company focused on community and international development and education with projects in leadership development, health care, education, aid, and microeconomics. Worked with international leaders and developed successful projects in Mexico, Panama, St. Croix, Peru, Ecuador, Paraguay, Brazil, Scotland, Northern Ireland, England, Russia, Tanzania, The Philippines, Malaysia, Romania, and India.FUNDRAISING: Developed messaging, reached out to organizations and individuals across the world, communicated needs, and drove fundraising to increase contributions YoY.PROJECT LEADERSHIP / 50+ PROJECTS: Delivered 50+ international projects in 8 years. Some projects included:WOMEN’S HEALTH CLINIC, Asuncion, Paraguay: Built community center and women’s health clinic serving hundreds of people daily.CARE & ADOPTION CENTER, St. Petersburg, Russia: Formed care and adoption program for orphans. Promoted 2 local volunteers into full-time staff at facility that cared for 100 orphans.UZIMA MEDICAL CLINIC, Morogoro, Tanzania: Renovated building, stocked pharmacy, and staffed medical facility serving 50+ patients daily.HUMAN SERVICES LEADERSHIP TRAINING, Manila, Philippines: Organized and oversaw leadership training for 200+ civil servant and social work attendees.BUSINESS LEADERSHIP TRAINING, Dunfermline, Scotland: Set up and directed training of fundamental business leadership concepts. For majority of 50 attendees, this was their first training in leadership.PANAMA CITY COMMUNITY CENTER: Built community center near Panama City, Panama, serving up to 1000 residents daily.MEXICAN AID & DEVELOPMENT PROJECTS: Envisioned, sponsored, and oversaw 30+ aid and development projects throughout Mexico.NEIGHBORHOOD TRANSFORMATION, Athens, Georgia, USA: Envisioned/led multi-year public/private sector neighborhood revitalization project. dramatically improving quality of life for hundreds of residents in challenged neighborhood.","duration":"Jul 2006 Aug 2014 8 years 2 months","duration_short":"8 years 2 months","end_date":"Aug 2014","start_date":"Jul 2006","subtitle":"KRM, Inc.","title":"President"}],"url":""},{"company":"The Beeson International Center for Advanced Leadership","company_id":null,"location":"Lexington, Kentucky Area","positions":[{"description":"I taught doctoral students in Advanced Leadership and assisted with the administration of the international doctoral program. Key accomplishments include:• Taught over 100 students from around the world from admission through dissertation process• Formed an engaging new curriculum for the program• Led domestic and international on-site experiences for the students• Aided in shaping the program in terms of budgeting, strategic planning, curriculum, and student selection I taught doctoral students in Advanced Leadership and assisted with the administration of the international doctoral program. Key accomplishments include:• Taught over 100 students from around the world from admission through dissertation process• Formed an engaging new curriculum for the program• Led domestic and international on-site experiences for the students• Aided in shaping the program in terms of budgeting, strategic planning, curriculum, and student selection","duration":"May 2007 May 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2009","start_date":"May 2007","subtitle":"The Beeson International Center for Advanced Leadership","title":"Professor of Advanced Leadership"}],"url":""},{"company":"St. James United Methodist Church","company_id":null,"location":"Athens, Georgia Area","positions":[{"description":"Took over 250-member church in slow decline with annual revenue of $250K. Developed and promoted new vision and mission, changed fundamentals of worship, developed lay leadership, instituted budget and strategic planning processes emphasizing dynamic growth, joined/launched community initiatives, and raised awareness and church profile within local and international areas.CHURCH GROWTH: Increased constituency from 250 to 2000+ in 10 years, set up direct and indirect reporting structures, and grew staff from 2 to 40+. FUNDRAISING: Increased annual revenue from $250K to $2M+ in 10 years.COMMUNITY OUTREACH PROGRAMS: Established local community outreach and larger public programs assisting in education, substance abuse, prison ministry, and more.INTERNATIONAL OUTREACH PROGRAMS: Established a significant international footprint in the areas of aid, development, education, health care, leadership development, and microeconomics.","duration":"Jun 1992 Jun 2006 14 years 1 month","duration_short":"14 years 1 month","end_date":"Jun 2006","start_date":"Jun 1992","subtitle":"St. James United Methodist Church","title":"Senior Pastor"}],"url":""}]', '["Joe Niswanger “I have had the pleasure to work with Kent in an AIPAC group. He has always presented himself in a very polished professional manner, a extremely effective public speaker and organizer. Moreover, he is a great listener,is very empathic and in a few minutes you feel you have known him forever and can trust him with anything. I am honored to call him my friend. Joe Niswanger President, The JOEGEAR Group of Companies”","Lawrence D. Finder “I had the pleasure of working with Kent during his tenure at AIPAC. He is one of the most collaborative professionals I ever had the pleasure of working with, and is a man of great integrity. Should the opportunity arise I would not hesitate to continue our collaboration.”"]'] User: ['Mya Kelly, SPHR, SHRM-CP', 'An experienced strategic HR leader with a progressive career of over 18+ years’ of Human Resources, Management and Recruiting experience. Specialties include: M&A integration, talent acquisition, employee relations, training/counseling throughout all levels, benefits & compensation, change management, performance management, workforce planning, immigration and HRIS system implementation.', 'HR Director at Holtzman Partners', 'Austin Human Resource Management Association (AHRMA)', '[{"company":"Austin Human Resource Management Association (AHRMA)","company_id":"austinshrm","industry":"Human Resources","location":"","positions":[{"description":"","duration":"Dec 2019 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Dec 2019","subtitle":"Austin Human Resource Management Association (AHRMA)","title":"Board of Directors (VP of Conference)"}],"url":"https://www.linkedin.com/company/austinshrm"},{"company":"Holtzman Partners","company_id":"holtzman-partners","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Oct 2020","subtitle":"Holtzman Partners","title":"HR Director"},{"description":"","duration":"Sep 2018 Oct 2020 2 years 2 months","duration_short":"2 years 2 months","end_date":"Oct 2020","start_date":"Sep 2018","subtitle":"Holtzman Partners","title":"HR Manager"}],"url":"https://www.linkedin.com/company/holtzman-partners"},{"company":"CPA Global","company_id":"cpa-global","location":"Austin, Texas","positions":[{"description":"","duration":"Oct 2017 Sep 2018 1 year","duration_short":"1 year","end_date":"Sep 2018","start_date":"Oct 2017","subtitle":"CPA Global","title":"HR Manager"}],"url":"https://www.linkedin.com/company/cpa-global"},{"company":"E2open","company_id":"e2open","location":"Austin, Texas","positions":[{"description":"","duration":"Jan 2015 Oct 2017 2 years 10 months","duration_short":"2 years 10 months","end_date":"Oct 2017","start_date":"Jan 2015","subtitle":"E2open","title":"Sr. HR Business Partner"}],"url":"https://www.linkedin.com/company/e2open"},{"company":"LIQUIDATION CHANNEL","company_id":"liquidation-channel","location":"Austin, Texas","positions":[{"description":"","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"LIQUIDATION CHANNEL","title":"HR Business Partner"}],"url":"https://www.linkedin.com/company/liquidation-channel"},{"company":"Robert Half","company_id":"robert-half-international","location":"San Antonio, Texas","positions":[{"description":"","duration":"Dec 2012 Dec 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2013","start_date":"Dec 2012","subtitle":"Robert Half","title":"Sr. Staffing Manager"}],"url":"https://www.linkedin.com/company/robert-half-international"},{"company":"AppleOne Employment Services","company_id":"appleone","location":"Austin, Texas","positions":[{"description":"","duration":"Mar 2011 Dec 2012 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2012","start_date":"Mar 2011","subtitle":"AppleOne Employment Services","title":"On-Site Recruiting Manager"}],"url":"https://www.linkedin.com/company/appleone"},{"company":"Image API","company_id":"image-api","location":"Austin, Texas","positions":[{"description":"","duration":"Dec 2010 Mar 2011 4 months","duration_short":"4 months","end_date":"Mar 2011","start_date":"Dec 2010","subtitle":"Image API","title":"Human Resources Business Partner (Contract)"}],"url":"https://www.linkedin.com/company/image-api"},{"company":"Wonderland English Institute","company_id":null,"location":"Geoje, Gyeongsangnam-do, Korea","positions":[{"description":"","duration":"Sep 2009 Dec 2010 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2010","start_date":"Sep 2009","subtitle":"Wonderland English Institute","title":"Director of Learning and Development"}],"url":""},{"company":"Aflac","company_id":"aflac","location":"Houston, Texas","positions":[{"description":"","duration":"Oct 2002 Aug 2009 6 years 11 months","duration_short":"6 years 11 months","end_date":"Aug 2009","start_date":"Oct 2002","subtitle":"Aflac","title":"B2B Benefits Consultant / Field Leadership Trainer"}],"url":"https://www.linkedin.com/company/aflac"}]', '["Cassandra Crist “Mya’s experience and professionalism was exactly what we needed for our growth stage firm. I had the pleasure of working with Mya while at Holtzman Partners and collaborating with her on several HR initiatives. While the HR role was fairly new to the firm, Mya embraced the opportunity utilizing her experience, skillsets and talents and was able to effectively and confidently present ideas and opportunities that were welcomed by the firm and leadership team. Mya is also very well networked within the community and was an excellent representative of the firm. I am truly privileged to have had the opportunity to work with Mya and know that she will be an asset to any team. ”","Carlisha Robinson “A \\"calming force in the storm\\" is Mya Kelly. Mya joined our company at a critical post-acquisition transition and was instrumental in acclamation and evolution into the new parent company. Mya\'s sincerity for the people that she represents was evident in the way she clearly communicated the changes, the impacts and in how she strived to preserve the company culture our employees treasured most in the Austin office. Her ability to connect the emotional responses to the changes with the practical reality of the new era of the company was essential to our success. (Thank you Mya for all you did for us!) Any organization is lucky to have Mya lead their team because they are gaining a person of exceptional integrity and knowledge with the ability to position Human Resources as an collaborative partner in the business. ”"]']### Assistant: The agent's job is to consult and work with companies to improve their organizational structure and how they manage their workforce. Today, the agent is reaching out to the user because they need to discuss potential collaboration on a change management project for the user's organization.
### Human: Agent: ['Taylor Barnes', 'Talent Acquisition professional familiar with the full-cycle recruitment processes. Experienced in talent acquisition for technical, non-technical, exempt and non-exempt positions. Experience in fast-paced hiring environments. Strong ability to develop long-lasting relationships with company stakeholders. Driven and determined to find the best talent for company needs. Experience in mentoring and leading additional recruiters. Highly skilled professional, with over 5 years of experience in diverse environments including: Management, Marketing, Recruiting, Photography and Sales. Responsible, hardworking, reliable, good interpersonal skills, friendly, approachable.', 'Talent Acquisition Partner at Delta Dental Insurance', 'Delta Dental Ins.', '[{"company":"Delta Dental Ins.","company_id":"delta-dental","industry":"Insurance","location":"","positions":[{"description":"","duration":"Feb 2021 - Present 6 months","duration_short":"6 months","end_date":"Present","start_date":"Feb 2021","subtitle":"Delta Dental Ins.","title":"Talent Acquisition Partner"}],"url":"https://www.linkedin.com/company/delta-dental"},{"company":"eBay","company_id":"ebay","location":"Salt Lake City Metropolitan Area","positions":[{"description":"eBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a substantial impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay.We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day! We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: https://www.ebayinc.com/our-company/diversity-inclusion/.","duration":"Sep 2020 Feb 2021 6 months","duration_short":"6 months","end_date":"Feb 2021","start_date":"Sep 2020","subtitle":"eBay","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/ebay"},{"company":"StubHub","company_id":"stubhub","location":"Draper, Utah","positions":[{"description":"StubHub’s purpose is to connect people to inspiring event experiences. We connect fans with their favorite teams, shows and artists and introduce them to the ones they\'ll love next. Our industry firsts include the introduction of the first ticketing application, the first interactive seat mapping tool and the first live entertainment rewards program, Fan Rewards™. Our business partners include more than 130 properties in MLB, NBA, NHL, MLS and NCAA, plus AEG, AXS and Spectra Ticketing & Fan Engagement. With the acquisition of Ticketbis in August 2016, throughout the world, StubHub provides the total end-to-end event going experience. For more information on StubHub, visit StubHub.com or follow @StubHub on Twitter, Facebook and Instagram or YouTube.com/StubHub.","duration":"Mar 2020 Aug 2020 6 months","duration_short":"6 months","end_date":"Aug 2020","start_date":"Mar 2020","subtitle":"StubHub","title":"Senior Recruiter"}],"url":"https://www.linkedin.com/company/stubhub"},{"company":"Wayfair","company_id":"wayfair","location":"Orem, Utah","positions":[{"description":"Talent acquisition professional with experience recruiting for B2C & B2B sales, Customer Service, Operations, Talent Acquisition and Leadership roles (exempt and non-exempt). Experience in finding high caliber talent via sourcing job boards, referrals, etc. Strong ability to develop relationships with high level stakeholders through communication and acquiring high caliber talent. Responsible for taking candidates through the full cycle recruitment process. Experienced in constant changing, fast-paced, high volume and growing business environments.","duration":"Mar 2017 Feb 2020 3 years","duration_short":"3 years","end_date":"Feb 2020","start_date":"Mar 2017","subtitle":"Wayfair","title":"Talent Acquisition - Recruiter"}],"url":"https://www.linkedin.com/company/wayfair"},{"company":"Endurance International Group","company_id":"endurance-international-group","location":null,"positions":[{"description":"Responsible for talent acquisition, both technical and non-technical positions. Found high caliber talent via online job boards, referrals, etc. Interfaced on a regular basis with high stakeholders in talent acquisition; Managers, Directors, etc. Responsible for full cycle hiring of new employees. Experienced in ever changing and fast-paced hiring environments.","duration":"Nov 2015 Mar 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2017","start_date":"Nov 2015","subtitle":"Endurance International Group","title":"Jr. Recruiter"},{"description":"Held the position of Bluehost Affiliate Account Manager. Responsible for 40+ Affiliates. (Domestic and International) Personal Affiliate recruitment accounted for over 125+ new customer accounts per month from Affiliate referrals. Responsibilities entailed finding, contacting, negotiating and recruitment of new Affiliates. Analyzing Affiliate websites and coming up with the best method for promoting Bluehost and converting traffic into revenue. Managing the Affiliate through the different steps of promotion to ensure the promotional method is completed as agreed upon.","duration":"Mar 2014 Nov 2015 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 2015","start_date":"Mar 2014","subtitle":"Endurance International Group","title":"Affiliate Account Manager"},{"description":"Worked as an Account Manager at Bluehost. Responsible for consulting with newcustomers (Domestic and International) and small business owners to find out what products are needed to grow their business. Developed positive rapport and maintained relationships with customers, communicated clearly, and devised ways in which to grow and better promote a customer’s individual business. Required to meet monthly goals set by Bluehost and Endurance International Group.","duration":"Jul 2013 Mar 2014 9 months","duration_short":"9 months","end_date":"Mar 2014","start_date":"Jul 2013","subtitle":"Endurance International Group","title":"Sales Representative"}],"url":"https://www.linkedin.com/company/endurance-international-group"},{"company":"Lifetouch Portrait Studios","company_id":"lifetouch-portrait-studios","location":"","positions":[{"description":"Studio Manager of Orem Target Location. Responsible for hiring and training of new employees at the location, as well as managing them. Created the weekly schedule and made certain employee’s photography was in line with the company’s goals and policies. Responsible for the studio meeting monthly sales goals regarding sittings and monetary sales.","duration":"2012 2013 1 year","duration_short":"1 year","end_date":"2013","start_date":"2012","subtitle":"Lifetouch Portrait Studios","title":"Studio Manager"}],"url":"https://www.linkedin.com/company/lifetouch-portrait-studios"}]', '["“Taylor is an incredible recruiter and an even better person! He approaches every day with empathy and is exceptional at assessing new situations & partnering strategically to solve a problem. I\'m my time working with Taylor, I was always impressed with his work ethic, ability to drive the organization forward, and build relationships with everyone he comes across. I hope we have a chance to work together again in the future!”","“Taylor is a phenomenal recruiter, business partner and coworker. His dedication to learning and development has helped him see success and build a very diverse recruiting background. Taylor has built trusted relationships with his peers, candidates, and especially with his Hiring Managers. On many occasions Taylor was requested by his business partners to take lead on their open roles because of the attention he had given them in the past. He is driven to find top of the line candidates and does not settle for less than exceptional quality in his work. Any company would be lucky to have Taylor. I hope our paths cross in the future, and I can work with him again!”"]'] User: ['Alex May', 'As a tech-savvy Jack-of-all-Trades Business Professional with over 20 years of experience in business financial and operational management, my mission is to empower entrepreneurs and teams with tools and information they need to maintain focus on their customers and product. I have worked on all iterations, types, and releases of QuickBooks and related products; tested alpha and beta versions of consumer software releases, actively participated in evaluating new features and identified ways of improving existing ones.Diversified skills include process improvement and collaboration, project and product management, financial and operational management, office and document management, excellent writing and effective communication.Looking to be of service to a remarkable team working on meaningful projects.', 'Senior Business and Financial Professional, Decisive, Strategic Thinker, Consultant, Entrepreneur', 'Alex May Consulting', '[{"company":"Alex May Consulting","company_id":"alex-may-consulting","industry":"Accounting","location":"San Francisco, CA","positions":[{"description":"- Managed bookkeeping, billing, collections and payroll setup and administration- Implemented complex reporting systems- Instituted human resource management and benefits administration- Directed client management and business development- Handled contract drafting, review and negotiation- Coordinated immigration and corporate governance- Arranged venue and talent coordination","duration":"Sep 1999 - Present 21 years 11 months","duration_short":"21 years 11 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Alex May Consulting","title":"Virtual CFO, Payroll Specialist, Bookkeeper"}],"url":"https://www.linkedin.com/company/alex-may-consulting"},{"company":"iTrace, Inc.","company_id":null,"location":"San Francisco, CA","positions":[{"description":"- Managed the iOS app in all phases of its lifecycle- Lead and delivered multiple highly complex projects within budgets and deadlines- Secured funding for the entire development process- Facilitated product concept design- Defined unique features and identified ways of improving existing ones- Tested prototypes and all consumer releases- Identified non-obvious issues and sourced innovative solutions- Procured original music, sounds, images and animation- Generated market interest and developed marketing materials","duration":"Jun 2012 Feb 2016 3 years 9 months","duration_short":"3 years 9 months","end_date":"Feb 2016","start_date":"Jun 2012","subtitle":"iTrace, Inc.","title":"Product Manager"}],"url":""},{"company":"isoTree, LLC","company_id":"isotree","location":"Incline Village, NV","positions":[{"description":"- Bookkeeping, billing, collections, payroll and benefits administration- SEO campaigns performance tracking and analysis- Operational systems design, implementation & improvement- Client relations & business development- Financial performance control and reporting- Project & Product management with a team spread over 6 countries on 3 continents- Policies & Procedures creation and implementation, Corporate governance","duration":"Jun 2005 May 2009 4 years","duration_short":"4 years","end_date":"May 2009","start_date":"Jun 2005","subtitle":"isoTree, LLC","title":"Director of Operations and Product Management"}],"url":"https://www.linkedin.com/company/isotree"},{"company":"Door to Door Auctions, Inc.","company_id":null,"location":"San Mateo, CA","positions":[{"description":"Designed and created a “Model Store” unit for systems testing prior to nationwide release as well as for training purposes for an eBay-based business. Served as a liaison between corporate headquarter and franchise operators. Operational responsibilities included:- General management & operations of a 30-persons office/warehouse- Human resources- Costs control and financial reporting- Shipping and warehousing- Customer relations","duration":"Mar 2004 Jan 2005 11 months","duration_short":"11 months","end_date":"Jan 2005","start_date":"Mar 2004","subtitle":"Door to Door Auctions, Inc.","title":"Regional Director of Operations"}],"url":""},{"company":"Baker & McKenzie","company_id":"baker-&-mckenzie","location":"San Francisco, CA","positions":[{"description":"- Coordinated California and Delaware incorporation of U.S. and foreign companies’ subsidiaries- Performed qualifications and other corporate filings in any of the United States- Handled heavy document management and file organization- Set up and maintained minute books- Reviewed existing minute books to identify possible compliance issues- Drafted corporate resolutions in accordance with the state corporate statues to ensure compliance- Conducted relevant corporate statues research for Managing Partners, associates and clients of multiple departments","duration":"Sep 1998 Dec 1999 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 1999","start_date":"Sep 1998","subtitle":"Baker & McKenzie","title":"Corporate Paralegal"}],"url":"https://www.linkedin.com/company/baker-&-mckenzie"},{"company":"WMNB","company_id":null,"location":"","positions":[{"description":"- Identification, evaluation and closing of sales leads- Customer relations - Development and execution of promotional campaigns- Roll-out in two new markets (Portland, OR and Seattle, WA)- Advertising content production for radio, television and print- Weekly talk-show hosting and simultaneous interpretation","duration":"Sep 1996 Aug 1998 2 years","duration_short":"2 years","end_date":"Aug 1998","start_date":"Sep 1996","subtitle":"WMNB","title":"Northwest Marketing Director"}],"url":""}]', '["“\\"As the National Marketing Director, I was Alex\'s direct supervisor when he was in charge of our Northwestern region. Even though we worked from the opposites coasts, Alex was always readily available to tackle any task thrown at him. Since our business was an uncharted territory, a lot of analytical and problem solving skills were necessary to get the job done and Alex usually succeeded by offering solutions that were often used in our other markets as well. It has been a while since we last worked together, but I would love to have him on my team if the need presents itself.\\" Alex is one of the most creative, personable, easy going people I have the pleasure to work with. Simply put, he one of those solid guys you know that you can go to when you have a high visibility project that needs to be done flawlessly.”","“Alex is a tremendous asset to our operation. His varied skills and previous work experiences help make him a well rounded, seasoned team member who is ready to tackle any situation be it legal, financial, operational, or technical. I believe that his clear communication skills, honesty, and passion for work would make him a strong member on any team, even in a telecommuting environment such as ours.”"]']### Assistant: The agent's job is to recruit top talent for companies, and today the user is reaching out to the agent because they need assistance in finding and hiring a virtual CFO for their consulting business.
### Human: Agent: ['Ingrid C. Hooker', "I love what I do and it shines through with my enthusiasm and energy towards every project. I focus on the people (social) aspect and solidifying relationships to create loyal, lifelong, and engaged consumers. With a morning cup of caffeinated green tea and the occasional shot of espresso, I am able to beat the day and not let the day beat me! My creative forms of engaging, ability to curate strong relationships, and go-getter personality have translated into my career. With the belief that consumers and followers should be treated like family, I've been able to grow organic affinity. By integrating unique experiences, identifying the audience’s needs, and creating fun content, I'm able to foster a digital world that feels intimate and brings humankind together. My eagerness to continue learning, staying ahead of new trends and focusing on future ones, in connection with my inspiring network of mentors and colleagues, I constantly sharpen my skills and utilizes that, to build stronger social engagement. I welcome change and am flexible, which allows me to reevaluate strategies as needed. My determination and strong-will allow me to persevere through any obstacle and focus on the goal. By blending all of these #ingridients, my teams and I have been able to build results-driven experiential and digital campaigns.", 'Director Of Marketing and Community Relations', 'Angel and Patty Inc.', '[{"company":"Angel and Patty Inc.","company_id":"angel-and-patty-inc","industry":"Leasing Real Estate","location":"Whittier, CA","positions":[{"description":"• Plan, facilitate, and develop comprehensive communication strategies • Build strong community partnerships that support recognition of the Angel & Patty brand • Support brand initiatives through development and execution of events • Lead internal and external communication• Plan, organize, and direct the work of Public Affairs and Marketing• Attend outside functions to promote and represent the Angel & Patty brand• Structure procedures and guidelines for CRM and Lead Generating systems • Establish brand guidelines and brand voice• Mange and support Realty ONE Group Synergy and Angel & Patty Inc.’s Social Media channels which include: Instagram, Facebook, Facebook pages, Facebook Ad’s, Yelp, YouTube, Google MyBusiness)• Utilize Adobe Photoshop, Lightroom, InDesign, Canva, and Spark to create content• Plan and create social media calendar • Coordinate and structure the creation of company videos and inception of #PattysFunFact weekly video• Manage the development and production of internal communication and informational resources including Website, Agent’s fact Sheets, brochures, reports, advertising initiatives, and other digital media products with the support of the CEO• Provide strategic and creative direction to outside Marketing Agency• Oversee and implement budget through the support of CEO• Work efficiently and accurately under pressure and meet all deadlines• Keep pace in an environment with frequently changing priorities","duration":"Jan 2019 - Present 3 years","duration_short":"3 years","end_date":"Present","start_date":"Jan 2019","subtitle":"Angel and Patty Inc.","title":"Director Of Marketing And Community Relations"}],"url":"https://www.linkedin.com/company/angel-and-patty-inc"},{"company":"West Coast University","company_id":"west-coast-university","location":null,"positions":[{"description":"● Actively engage in creating and nurturing relationships that potentiate continued success● Support all aspects of alumni events and assists in the organization of logistics from initial research, including contacting and visits to various vendors and venue sites, as well as, the evaluation of allied details such as the selection of event space and the selection of applicable vendors. In addition to securing and negotiating contracts for events ● Assists with the resolution of alumni and event related issues, questions and problems● Provide creative direction to in-house marketing team to support and promote events● Manage and establishes alumni chapters across Miami, Dallas and California● Maintain regular communication for networking of alumni together with event planning and management via direct contact, social media, alumni email server, email blasts, alumni web pages, and print publications ● Increase social media following which has currently gone from 500 to 3,400 members● Create back-up plans and proposals for every scheduled event with support of the team ● Create and structure programs and initiatives with the goal of transitioning to upcoming team members ● Prepare, develop and maintain accurate records, files, and actions plans for reports in measuring annual alumni goals and budget ● Responsible for inputting data captured in Raiser’s Edge ● Develop decks and deliver presentations during meetings and as needed ● Support the goals of placement with a focus on the direct effect on job placement for alumni, impacts gainful employment, continued admissions, enrollments and eliminates challenges of locating alumni in the workforce● Assist with the structuring of the Alumni Relations department● Lead efforts in creating and contributing to philanthropic events for the University to be involved in","duration":"Feb 2018 Jan 2019 1 year","duration_short":"1 year","end_date":"Jan 2019","start_date":"Feb 2018","subtitle":"West Coast University","title":"Assistant Director of Alumni Relations & Events"},{"description":"• Actively engage in creating and nurturing relationships that potentiate continued success for Alumni and the University as a whole• Accountable for success of WCU Alumni functions and building strong relationships with key groups in the WCU community• Support the goals of placement with a focus on the direct effect on job placement for alumni, impacts gainful employment, continued admissions, enrollments and eliminates challenges of locating alumni in the workforce• Provide direction to students, alumni and industry in accordance with the mission and purpose of the University• Assist with planning and coordinating all sized alumni events• Assist with the structuring of the Alumni Relations department• Lead the marketing campaign efforts• Lead efforts in creating and contributing to philanthropic events for alumni to become involved in","duration":"Apr 2017 Feb 2018 11 months","duration_short":"11 months","end_date":"Feb 2018","start_date":"Apr 2017","subtitle":"West Coast University","title":"Alumni & Events Coordinator"}],"url":"https://www.linkedin.com/company/west-coast-university"},{"company":"Attack!","company_id":"attackmarketing","location":"Greater Los Angeles Area","positions":[{"description":"• Managed campaign projects from inception to completion including cost, budget tracking, scope, schedule and deliverables• Identified roles and responsibilities at the beginning of the project to ensure all deliverables are met• Worked with internal functional producers to maintain oversight of all aspects of production• Developed and maintained relationships with vendors and external agencies to meet production objectives• Established project timeline and delegated responsibilities across functional project team enabling smooth workflow and communication between departments • Managed leadership and client expectations• Prioritized, expedited, and escalated rush projects accordingly• Led regular meetings with the project team• Was the central point of information for projects including maintaining project status report• Restructured the internal department to increase productivity by 25%• Under my direction increased execution rate by 15% and sales rate by 20%• Improved overall client satisfaction that led to strengthening of team and new business","duration":"Jun 2016 May 2017 1 year","duration_short":"1 year","end_date":"May 2017","start_date":"Jun 2016","subtitle":"Attack!","title":"Account Manager"}],"url":"https://www.linkedin.com/company/attackmarketing"},{"company":"The 360 Agency","company_id":"the-360-agency","location":"","positions":[{"description":"•Ensured all project objectives were being met•Developed plans to execute Client marketing activities•Assisted in the planning and executing of promotions and events•Assisted with brand coordination and fulfillment efforts with brand marketing initiatives•Kept team apprised of all competitive activity and new trends in the market place•Was responsible for event management and status report•Worked on an integrated campaign with major telecommunications company that yielded 280+ million social media impressions","duration":"Mar 2016 Jun 2016 4 months","duration_short":"4 months","end_date":"Jun 2016","start_date":"Mar 2016","subtitle":"The 360 Agency","title":"Account Coordinator"}],"url":"https://www.linkedin.com/company/the-360-agency"},{"company":"Boys & Girls Clubs of Fullerton","company_id":null,"location":"Fullerton, CA","positions":[{"description":"•Oversaw the implementation and delivery of operations, programs, services and activities that facilitate achievement of Youth Development Outcomes in multiple locations •Highly involved in community events and planning of such events •Performed national and organizational surveys to identify areas of improvement to further develop a successful program •Led the hiring process through resume review, interviewing and assessing potential candidates•Minimized staff turnover rate by 60%•Developed and implemented professional development and training strategies for the organization to ensure all program staff is equipped with the tools to be successful •Built strong relationships with school administration, district, City of Fullerton, parents, and other community organizations through regular meetings and extensive communication•Supervised Club’s part-time staff team in order to observe, evaluate, and recommend daily, weekly, monthly, and annual programs, activities, themes, and special events in accordance with Boys & Girls Clubs of Fullerton philosophies and standards•Increased consistent program attendance by 80% •Created and reviewed a budget for programs, activities, and supplies needed monthly and annually. •Interviewed and supervised California State University of Fullerton intern’s and potential candidates in a variety of majors•Led a six month marketing campaign by creating a variety of events, fundraisers, developing newsletters, brochures and advertising ‘The Club’ through social media. Campaign assisted in the rebranding and revitalization of ‘The Club’. Increased program enrollment by 30%.","duration":"Oct 2013 Mar 2016 2 years 6 months","duration_short":"2 years 6 months","end_date":"Mar 2016","start_date":"Oct 2013","subtitle":"Boys & Girls Clubs of Fullerton","title":"Director of School Sites"}],"url":""},{"company":"St. Anne\'s","company_id":"st.-anne%27s","location":"Greater Los Angeles Area","positions":[{"description":"•Provide services to meet the residents’ educational needs. •Provide individualized instruction, behavior support and evaluation of student’s educational progress. •Responsible for all aspects of the admission process while striving to maintain maximum program occupancy. •Provides information of services available through St. Anne’s to incoming inquiries.•Responsible for providing a healthy, therapeutic, and safe environment for residents and their children through direct care.","duration":"Mar 2013 Oct 2013 8 months","duration_short":"8 months","end_date":"Oct 2013","start_date":"Mar 2013","subtitle":"St. Anne\'s","title":"Education/Intake Coordinator"}],"url":"https://www.linkedin.com/company/st.-anne%27s"},{"company":"Chicanos Por La Causa, Inc. (CPLC)","company_id":"chicanos-por-la-causa","location":"Phoenix, Arizona Area","positions":[{"description":"•Provide support to clients and families through a variety of resources.•Facilitate child and family team meetings for assigned clients. •Work collaboratively with the Nurse Practitioner and Clinical Supervisor/Director to guide the treatment team.•Work collaboratively with adult clients as well as implementing the Child and Family Team Process and its individualized, strengths-based, culturally competent, family-centered approach. •Provide direct services and clerical assistance with client needs, activities, or services in the daily operation of the site or program","duration":"May 2012 Mar 2013 11 months","duration_short":"11 months","end_date":"Mar 2013","start_date":"May 2012","subtitle":"Chicanos Por La Causa, Inc. (CPLC)","title":"Medical Case Manager"}],"url":"https://www.linkedin.com/company/chicanos-por-la-causa"}]', '["Emin Tanahan MSN, RN, PHN “Ingrid is an all-star. She\'s a natural born leader who puts her heart and soul into what she does and who she affects. This is evident in the time and effort she puts into the students who are about to graduate or have just recently graduated. From setting up and hosting multiple events, connecting new graduates with each other or with established professionals in their field, Ingrid is constantly coming up with new ways to start and advance the careers of the people she works with. Ingrid\'s work ethic is second to none and her attitude and positivity comes to new graduates and established professionals at exactly the right time!”","David Ferreira Jr. “Ingrid was an outstanding supervisor to me, during my Cal State Fullerton internship at The Boys & Girls Club, school site in Fullerton California. Ingrid was extremely professional, I learned so much about leadership. The ratio was generally 90:5, and with Ingrid\'s strong leadership the children all wanted to be a part of the club. My experience was truly a large step in my education, thank you Ingrid. ”"]'] User: ['James Noyes', 'www.jamesnoyes.designI’m a digital product designer based in Portland, OR and am focused on helping companies create meaningful digital products.Areas of expertise: User flows / User experience / Wireframes / User interface / Visual design / Responsive web design / Prototypes / User testing / User research / Strategy / Art direction / Graphic design / Brand design / Typography / Print design / Sketching / BrainstormingPrograms and languages: Sketch 3 / Adobe CS / Invision app / Flinto / Jira / Working knowledge of HTML, CSS, & Javascript', 'Independent Product Designer & Leader', 'Self-employed', '[{"company":"Self-employed","company_id":null,"location":"Portland, Oregon Area","positions":[{"description":"I partner with companies of all sizes to design and build meaningful, engaging, and scalable digital products.Clients (past and present):- Autodesk- Better.com- ConductorOne- Creative Market- Fabric Insurance- Instrument- Remotion- Sonos- Supply- WinWin","duration":"Jan 2019 - Present 2 years 8 months","duration_short":"2 years 8 months","end_date":"Present","start_date":"Jan 2019","subtitle":"Self-employed","title":"Independent Product Designer"}],"url":""},{"company":"Remotion","company_id":"remotionco","location":"","positions":[{"description":"Remotion is s video workspace that helps teams talk live spontaneously—instead of typing or scheduling meetings. I was part of the founding team, and worked directly with the founders to help teams embrace remote work by offering a better way to build strong culture and work together. In doing so, I designed pre-beta and beta versions of the product, identified and defined customers problems, strategized product direction, defined design process, and helped scale the team as we raised a Series A. Read about Remotion in TechCrunch here: https://techcrunch.com/2020/10/06/remotion-raises-13m-to-create-a-workplace-video-platform-for-short-spontaneous-conversations/. https://www.remotion.com/","duration":"Oct 2019 Jan 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Jan 2021","start_date":"Oct 2019","subtitle":"Remotion","title":"Lead Product Designer"}],"url":"https://www.linkedin.com/company/remotionco"},{"company":"Simple Finance","company_id":"simple-finance","location":null,"positions":[{"description":"As a senior product designer, I led design for the following product teams:Credit – This primarily consisted of building Simple\'s first personal loan product.Design System – I initially defined a vision documenting how defining and continually maintaining a system would be beneficial to the entire organization and explaining how the design system team could most efficiently function. After coming to a shared understanding of the vision with key stakeholders (heads of product, design, and engineering), I worked with the design and engineering teams to audit, consolidate, document/define, and build new and existing styles and components. After the initial push to get the foundation in place, the team continued to maintain and update the system.","duration":"Oct 2017 Feb 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Feb 2019","start_date":"Oct 2017","subtitle":"Simple Finance","title":"Senior Product Designer"},{"description":"At Simple, the product organization was split into interdisciplinary product teams, which each consisted of a lead designer, lead product manager, and lead engineer. Throughout my time there as a product designer, I worked across many different product areas, but primarily focused on leading design for Account Migration and Savings.","duration":"Jul 2015 Oct 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Oct 2017","start_date":"Jul 2015","subtitle":"Simple Finance","title":"Product Designer"}],"url":"https://www.linkedin.com/company/simple-finance"},{"company":"CustomMade Ventures","company_id":"custommade-ventures","location":"Cambridge, MA","positions":[{"description":"CustomMade is an online marketplace for custom goods, and is funded by Google Ventures, First Round, and Atlas Venture. As a UI/UX Designer, I collaborated heavily with the design team, developers, product managers, and analytics team to define design strategy and create intuitive, user-friendly experiences. While at CustomMade, I made it a priority to put working cross-functionally between teams at the forefront of our creation process. Main responsibilities: User flows, Wireframes, Interface design, High-fidelity mock-ups, Prototypes, Strategy around new experiences, Running and analyzing user tests of prototypes and the live site, User research, Creating and maintaining visual consistency across products, Defining the CustomMade brand and UI toolkit","duration":"May 2013 May 2015 2 years 1 month","duration_short":"2 years 1 month","end_date":"May 2015","start_date":"May 2013","subtitle":"CustomMade Ventures","title":"Product Designer"}],"url":"https://www.linkedin.com/company/custommade-ventures"},{"company":"Mattel","company_id":"mattel","location":"El Segundo, CA","positions":[{"description":"I worked on the Boys Brand Design Team within the Marketing Communications Group of Mattel, their in house branding/design/advertising agency. As a Graphic/Brand Designer, I worked on developing and defining Mattel\'s boys brands: Boom Co, Hot Wheels, Max Steel, and Matchbox. This included taking a large role in creating and maintaining brand books/guides, which act as company wide guidelines for all aspects of Mattel\'s brands to adhere to. We also made one of our main initiatives to move Mattel\'s brands forward to achieve more streamlined, cohesive, and solid identities. Main responsibilities: Brand design, Print design, Environmental display graphics, In-store display graphics, Advertising & marketing/merchandising materials, Development of new brands, Logo design, Brand campaigns (Ideation and execution), Key art","duration":"Apr 2012 May 2013 1 year 2 months","duration_short":"1 year 2 months","end_date":"May 2013","start_date":"Apr 2012","subtitle":"Mattel","title":"Graphic/Brand Designer"}],"url":"https://www.linkedin.com/company/mattel"},{"company":"La Visual","company_id":"la-visual","location":"Westlake Village, CA","positions":[{"description":"La Visual is a Boutique branding/web agency. I worked on the design team, and collaborated with designers, project managers, design directors, and clients to formulate progressive and effective solutions that were best suited to fit their wants and needs. Clients included: Yahoo!, Yello, Kids Eco Club, WPS Challenger, Author Bucket, Gotrendit, ProNoise, Sea Shepherd, Pro Noise, Ceridian Main responsibilities: Interface design, Pixel-perfect mock-ups, Strategy around new experiences, Brand design, Logo design, Presentation layouts, Research of current web trends and best practices, Brand guidelines, Editorial layout, Intensive brainstorming with clients and team members, Infographics","duration":"Feb 2012 Apr 2012 3 months","duration_short":"3 months","end_date":"Apr 2012","start_date":"Feb 2012","subtitle":"La Visual","title":"Graphic/Web Designer"}],"url":"https://www.linkedin.com/company/la-visual"}]', '["Ryan Davis “There aren’t many designers who can merge UI/UX with strong visual aesthetics. Most do one at the expense of the other. James is one of the few who can produce product designs that are highly usable, but just totally beautiful to look at at the same time. James also shows a vested interest and increasing level of technical knowledge and understanding of responsive design that helps him bridge the gap between non-technical designers and non-visual oriented software engineers. His level of understanding from a development perspective of limitations and capabilities allows him to produce work that is as implementable as it as visually awesome. His time at CustomMade left us with a website that’s easily the best looking in the space, and a gap on our team that won’t be easily filled. ”","Brandon Green “James is one of the most adaptable and driven designers I\'ve had the pleasure of working with. He is incredibly easy to work with and was a great personality in the CustomMade office, focused on delivering beautiful, challenging design without ego or politics. He\'s on top of most bleeding-edge design trends but also knows when to simplify in order to achieve as best a user experience as possible. I\'d highly recommend him for any team looking to step up their UX design game, and will happily keep him in mind for any of my own endeavors. ”"]']### Assistant: The agent's job is to build strong community partnerships and support brand initiatives through development and execution of events, and today, the agent is reaching out to the user because they need a talented independent product designer to collaborate on creating meaningful digital products for their clients.
### Human: Agent: ['David Cady, MBA CPME', "Markets Serving: Higher Education, Museum and Art books, Coffee Table Books, School Histories, Labels, Packaging. Expert with business development strategies, needs analysis, client integration, systems architecture, print/mail/fulfillment strategist and technologist.David was born and raised in Upstate New York. As a resident of the Syracuse area David has been a long-time SU Orange fan and supporter. As one of five siblings David learned early in life that sharing and caring are the attitudes that make life fun and diverse.As an undergrad college student in South Lancaster Ma David found the area to be vibrant and full of opportunities. This led him to his career choice.David has worked in the printing services industry since 1986. From setting up MIS systems and Print estimating software systems to managing high value accounts his experience is broad and varied.There isn't much he has not encountered and has extensive experience in problem solving those tough projects.David's short term goals are to build business and expose his recent company, Puritan Press, to his existing clients while expanding Puritan's client base in the Higher Education community.Long term David is watching as his family (3 children) grow up and move out into the world of opportunity that is in front of them!", 'Helping clients produce print collateral, labels, packaging products, mailings, and direct mail. Digital, Offset, Web, Inkjet, Wide Format. If you can think it I can ink it!', 'Puritan Press, Inc.', '[{"company":"Puritan Press, Inc.","company_id":"puritan-press-inc.","location":null,"positions":[{"description":"","duration":"Feb 2016 - Present 5 years 7 months","duration_short":"5 years 7 months","end_date":"Present","start_date":"Feb 2016","subtitle":"Puritan Press, Inc.","title":"Senior Sales Director"},{"description":"Provide expert assistance in producing your print, mail and fulfillment projects. Have over 20 years of experience in this field.","duration":"Feb 2011 Feb 2016 5 years 1 month","duration_short":"5 years 1 month","end_date":"Feb 2016","start_date":"Feb 2011","subtitle":"Puritan Capital, Inc","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/puritan-press-inc."},{"company":"Atlantic Graphics Services, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Jul 1986 Feb 2011 24 years 8 months","duration_short":"24 years 8 months","end_date":"Feb 2011","start_date":"Jul 1986","subtitle":"Atlantic Graphics Services, Inc.","title":"VP Sales"}],"url":""}]', '["Eric Hatch “Dave and Puritan showed amazing levels of talent and professionalism. I was blown away by the quality of their work. ”","Diane Rogers “I have worked with Dave on several occasions on different personal printing projects that I needed completed, and he has never failed to exceed my expectations. He listens to what my needs are, and turns out a great product. He has always been willing to bend over backwards and go the extra mile to accommodate my needs. Always professional and approachable - and a true gentleman! I would, and have, recommended him to several people. I look forward to working with Dave again in the very near future.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to help clients produce print collateral, labels, packaging products, mailings, and direct mail, and today the user is reaching out to the agent because they need assistance with transforming their business through secure digital and automation initiatives.
### Human: Agent: ['Gene Fama', "I have worked in the Title Insurance Industry for over 30 years. In 2006 I obtained a Real Estate License and eventually a Brokers License. I sold homes, primarily REO's and also represented buyers in Pima County, Arizona. Recently, I was laid off from Metro Title due to their dwindling order count. I have management skills and can do anything in a Title Department. Relocation for employment is possible.", 'Real Estate Broker, Title Manager, Title Officer', 'Garden Realty', '[{"company":"Garden Realty","company_id":null,"location":"","positions":[{"description":"","duration":null,"duration_short":"","end_date":null,"start_date":null,"subtitle":"Garden Realty","title":"Realtor"}],"url":""},{"company":"Metro Title Agency","company_id":"metro-title-agency","location":"San Mateo County Ca., San Francsico County, Ca. Pima County, AZ","positions":[{"description":"Have performed all tasks within a title insurance title department including, searching, examining, recording, customer service, Title Department Manager, Advisory Title Officer, Chief Title Officer, Subdivision Coordinator (assisting in the public report application process with the Department of Real Estate) and in addition my skills include decision making, management, underwriting, contracts, fiduciary duties to clients, inspections, reporting to asset managers, creating Broker Price Opinions, offering and managing cash for keys transactions, hiring and coordinating maintenance and repairs for REO properties, hiring, reviewing and counseling employees and training employeesCall anytime at 520-331-8757","duration":"1979 2014 35 years","duration_short":"35 years","end_date":"2014","start_date":"1979","subtitle":"Metro Title Agency","title":"Senior Title Officer, Realtor, Broker"}],"url":"https://www.linkedin.com/company/metro-title-agency"}]', '["Carol Garr “During his time working for me Gene was a hard worker, willing to do whatever it took to get the job done right and asking questions when necessary. Great with people and professional in his demeanor it was a pleasure working with him. His integrity is beyond question, which made him an asset to my company but also is critical in his career back in the title industry.”","Tracie Fama “Gene is a knowledgeable agent, and has been in Real Estate since 2007. He was a Title Manger with Fidelity National Title before that, and has many years of experience in his field. Give him a call at 520-331-8757. Trust him to give you the straight facts! email him today at: gfama@aol.com”"]'] User: ['Jeremy Richard', 'I grew up in the QC, I love the area! I became a Real Estate Investor in 1999. This has been a major asset in the Commercial Insurance Business. I specialize in Commercial insurance, this allows me to be up to date and focus on one area of the insurance business. Being an independent agent is the only way to go! I have access to over 50 markets! I can write any type of business exposure.', 'Principal Owner at BEN FARRAR & CO.', 'BEN FARRAR & CO.', '[{"company":"BEN FARRAR & CO.","company_id":"ben-farrar-&-co.","industry":"Insurance","location":"United States","positions":[{"description":"","duration":"Apr 2021 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Apr 2021","subtitle":"BEN FARRAR & CO.","title":"Principal Owner"}],"url":"https://www.linkedin.com/company/ben-farrar-&-co."},{"company":"MelFoster Insurance Company","company_id":null,"location":"Davenport, IA","positions":[{"description":"My job is to help each of my clients, find the best possible solution to their risk management needs. This is done by taking the time to assess each risk, and develop a plan to fit each customers business. My job is to help each of my clients, find the best possible solution to their risk management needs. This is done by taking the time to assess each risk, and develop a plan to fit each customers business.","duration":"Oct 2005 Apr 2021 15 years 7 months","duration_short":"15 years 7 months","end_date":"Apr 2021","start_date":"Oct 2005","subtitle":"MelFoster Insurance Company","title":"Commercial Insurance Agent"}],"url":""},{"company":"K\'s Merchandise","company_id":null,"location":"Cedar Rapids, Iowa Area","positions":[{"description":"Responsible for managing 100 employees, store merchandising, and overall store sales. Responsible for managing 100 employees, store merchandising, and overall store sales.","duration":"Nov 1995 Apr 2004 8 years 6 months","duration_short":"8 years 6 months","end_date":"Apr 2004","start_date":"Nov 1995","subtitle":"K\'s Merchandise","title":"Assistant Store Manager"}],"url":""}]', '["Jim Wagner “Jeremy is has a vast understanding of Habitational Insurance since he himself owns and manages rental properties. He also has a great understanding of insuring contractors and manufacturers.”","Chad Ervin MBA “Many of my commercial real estate investors and business owners use Jeremy for the Commercial Insurance needs. Jeremy is very detailed oriented and always puts his clients needs first.”"]']### Assistant: The agent's job is to sell commercial insurance and provide risk management solutions, and today the agent is reaching out to the user because they need to discuss the user's insurance needs for their real estate investment properties.
### Human: Agent: ['Ken Pefkaros', 'Accomplished leader, creative thinker, and innovator able to hit the ground running to engage and execute partnerships and events that achieve corporate results and objectives. Solid expertise collaborating, creating, and driving high-profile industry partnerships. ☑ EU Employment Authorization | Authorized to live and work abroad Worldwide Event Expert ► Europe | Asia | Middle East | North America | Russia ✔ InfoComm USA — Increased domestic presence and revenue by 40% | Continually modified design, production, and deployment to fit changes in product and style ✔ GITEX Dubai — Created venues to frame RGB Spectrum fit with total application/environment and educate visitors to booth (corporate lobbies, business analytics, huddle room)—opened doors to numerous opportunities and closed 3 deals in US and Gulf Region ✔ InfoComm Beijing — Introduced brand to mainland China | Expanded brand awareness and sales | Created PR and web team focused on China | Expanded to Taiwan & Singapore ✔ ISE — Increased regional EU revenue | Expanded corporate awareness—becoming major player for EU and Eastern Europe | Introduced company as global player and subsequently opened Holland office ✔ ISR Russia — Created localized event to fit vertical markets | Immediate impact on brand awareness and sales | Strategized and improved marketing including opening Moscow office Specialties ► Large Scale Event Producer | Social Media ‘Push/Pull’ Campaigns | SEO Programs | Program Development | Logistics | Budgets $900K+ | Roadmaps | Execution & Project Management | Strategic Planning | Global Collaboration | Team Leadership | External Vendor Management | Graphic Solutions | Visual Creation | Live Design | Executive Influencer | Global Presence', 'Director of Marketing: Business Development - Training - Events', 'RGB Spectrum', '[{"company":"RGB Spectrum","company_id":"rgb-spectrum","industry":"Appliances, Electrical, and Electronics Manufacturing","location":"Alameda, CA","positions":[{"description":"Worldwide manufacturer of B2B and B2C video signal distribution products and solutions to commercial, government, broadcast, education, oil & gas, and security verticals worldwide.✔ Fueled sales growth from $13M to $40M Customers ► Lockheed Martin | Boeing | Schlumberger | UCLA | NASA | ESPN | City of Beijing | Schiphol Airport Amsterdam | Time WarnerDevelop partnership program ecosystem with technology partners and customers worldwide—increasing brand awareness and sales.Partners ► Samsung | Philips | LG | SYNNEX | Daktronics | NDIA | Panasonic | Mitsubishi | Milestone | AVI-SPL | Drive product marketing and increase solution awareness worldwide. Design and execute marketing initiatives with internal resources, external consultants, partners, and customers. Enhance and expand sales and brand in existing and new markets through key partner relationships.• Manage strategic event teams and programs to educate and demonstrate product benefits—focused on creative solutions.• Win approval of executive management team for event designs—develop budgets, master schedules, content, logistics, and rehearsals. Select keynote speakers, and team with agencies and producers to conceptualize manage, and deliver on strategic plan. • Proactively tackle event challenges – earthquake and tsunami delaying shipments – locally sourced equipment and achieved on-time set up and event start.• Increased international and domestic business via strategic focus on product and solution marketing initiatives.• Delivered back-to-back successful symposiums in Asia requiring group management (internal/external) in US, China, and Singapore. • Manage vendors, press, and key industry relationships to promote product lines and applications for specific vertical markets.","duration":"2007 - Present 14 years","duration_short":"14 years","end_date":"Present","start_date":"2007","subtitle":"RGB Spectrum","title":"Director of Training Events and Alliances"}],"url":"https://www.linkedin.com/company/rgb-spectrum"}]', '["Constance Lee “I have worked together with Ken on several projects in different countries. He is very professional, organised and driven to ensure everything was up to mark; regardless of which country and what kind of situation he\'s in. Ken always put on his great smile, with a positive attitude to deal with any situation.”","Chris Tumelty “It’s rare that you come across standout talent like Ken. I have had the pleasure of working with him for the past 4+ years, working on multiple events and marketing comms to an EMEA audience and enjoyed it immensely. Ken is diligent, efficient and professional at all times. Travelling the globe, Ken always finds time to speak and respond to email promptly, no matter where he is. I look forward to continuing to work with Ken for many years to come - he is an asset to his organisation!”"]'] User: ['Patricia Maiti', 'Specialties: Advertising Exec., copywriting, editing, video production, commercial production, TV hosting, writing, script writing, home design, decorating,', 'Executive Producer, A Taste of New York-Spectrum-Time Warner Cable. Television programming and corporate video producer.', 'A Taste of New York TV Show', '[{"company":"A Taste of New York TV Show","company_id":"a-taste-of-new-york","industry":"Broadcast Media Production and Distribution","location":"New York","positions":[{"description":"If your company has an event, product launch, new product, etc. in the field of Fashion, Travel, Food, Home Design, etc. then contact me as we are always looking for new features for the TV show, A Taste of New York. It does not have to be NY related as we cover topics all over the world. The video production arm of our company is also available to shoot your event, launch, etc. at a reasonable cost. If your company has an event, product launch, new product, etc. in the field of Fashion, Travel, Food, Home Design, etc. then contact me as we are always looking for new features for the TV show, A Taste of New York. It does not have to be NY related as we cover topics all over the world. The video production arm of our company is also available to shoot your event, launch, etc. at a reasonable cost.","duration":"Apr 1990 - Present 32 years 4 months","duration_short":"32 years 4 months","end_date":"Present","start_date":"Apr 1990","subtitle":"A Taste of New York TV Show","title":"Executive Producer"}],"url":"https://www.linkedin.com/company/a-taste-of-new-york"}]', '["Amanda Broomer “Presented a strong TV presentation working within a diverse visual setting. Pat was informative, professional and a pleasure to work with.”","Aton Maiti “Pat has been producing television for Time Warner Cable for over 20 years. She has written, produced and directed several television shows including A Taste of New York and several live Theater shows in New York. She is an inspiration to everyone that works with her and a pleasure to work with. All of her clients are always pleased to work with us and develop ongoing relationships with her and her team.”"]']### Assistant: The agent's job is to engage and execute partnerships and events that achieve corporate results and objectives, while the user is reaching out to the agent because they need assistance in producing a television feature for their TV show.
### Human: Agent: ['Victoria Ly', 'My passions for data, empathizing with customers, and helping the organization make informed decisions are reasons why I love what I do. Experience with the following research methodologies: Affinity diagrams, Card sorts, Competitive analysis, Concept tests, Contextual inquiries, Co-participatory design, Diary studies, Focus groups, Heuristics evaluations, In-depth interviews, Jobs to be Done, Journey maps, Moderation, Persona development, Product reaction cards, Remote tests, RITE method, Surveys, Tree test, Usability Benchmark, Usability test', 'Sr. UX Researcher @ PlayStation', 'PlayStation', '[{"company":"PlayStation","company_id":"playstation-sony","industry":"Entertainment Providers","location":null,"positions":[{"description":"- Create and manage research strategy and roadmap planning for multiple product areas, including the PlayStation mobile app & web, monetization, and feature discovery- Partner with Product and Design teams to address strategic and tactical research questions - Design and lead research for other areas on the PlayStation console, including gaming, social/communication experiences, and more- Collaborate with researchers, product managers, and designers to ensure decisions are rooted in existing knowledge and data - Develop research plans and schedules, screeners, discussion guides, executive toplines, findings reports with design recommendations, highlight reels, or other impactful deliverables to meet the team’s needs- Mentor other researchers on research methodologies and stakeholder management- Oversee vendors for quality, rigor, and consistency when outsourcing projects- Lead engaging, outcome-driven workshops with a range of stakeholders to digest research knowledge, generate design ideas, or capture team’s assumptions/needs- Led global research on the launch of PlayStation 5. Research findings directly influenced product, design, and engineering priorities shortly after launch. - Developed an engaging way to share “real-time” feedback from PS5 Launch research with digital “postcards from the field”","duration":"Apr 2020 - Present 2 years 3 months","duration_short":"2 years 3 months","end_date":"Present","start_date":"Apr 2020","subtitle":"PlayStation","title":"Sr. User Experience Researcher"},{"description":"- Focused on research for the media experiences on PlayStation, while providing UX research support for other product areas as needed - Developed UX Research Report templates with custom branding to differentiate reports within the organization. Templates are focused and actionable. Continued to provide reporting guidance to teammates so reports are consistent and high-quality.- Established process for conducting heuristic evaluations, which helped the UXR team continue to deliver research insights when pivoting to remote work in 2020","duration":"Feb 2016 Apr 2020 4 years 3 months","duration_short":"4 years 3 months","end_date":"Apr 2020","start_date":"Feb 2016","subtitle":"PlayStation","title":"User Experience Researcher"}],"url":"https://www.linkedin.com/company/playstation-sony"},{"company":"Events.com","company_id":"events.com","location":"Greater San Diego Area","positions":[{"description":"- Educated and advocated for UX research at the start-up company - Established a UX Research process at Events.com- Managed the UX Research roadmap and collaborated with Product and UX Design teams to identify research needs- Developed proto-personas for the UX team- Managed in-house, low-budgeted recruiting and scheduling participants- Distributed research findings and insights through creative and compelling materials, e.g infographics, storyboards, journey maps, findings reports- Additional design-related responsibilities when needed: created lo-fi mockup to high-fi clickthrough prototypes in Axure, generated user flows, user scenarios, storyboards, and site maps","duration":"Nov 2014 Jan 2016 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2016","start_date":"Nov 2014","subtitle":"Events.com","title":"User Experience Researcher"}],"url":"https://www.linkedin.com/company/events.com"}]', '["Ian Endresen “I had the utmost pleasure of working with Victoria as my mentor and teammate. She demonstrates amazing skills in user research with a vast knowledge of qualitative and quantitative methodologies, combined with the efficiency of a well versed industry professional. On top of her achievements in research, she was an outstanding mentor as she constantly pushed and supported me to consider different approaches towards solving complex problems, helping me further develop my skills in effective decision-making. I can\'t wait to see her future endeavors and successes! ”","Chris Stead “Victoria has a crisp vision and talent for digging up insights into users and interfaces which makes her a valuable asset to her team. She brings a different perspective to the table in everything she does which keeps her work outstanding.”"]'] User: ['Jayme Butler', 'Specialties: Marketing, Advertising, Promotions, Sales, and Relationship Management', 'Director Digital Operations & Business Development', "O'Meara Automotive Group", '[{"company":"O\'Meara Automotive Group","company_id":null,"location":"Denver, Colorado, United States","positions":[{"description":"","duration":"Jun 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Jun 2021","subtitle":"O\'Meara Automotive Group","title":"Director Internet & Business Development"}],"url":""},{"company":"Shift Digital","company_id":"shift-digital","location":null,"positions":[{"description":"","duration":"May 2020 Jun 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2021","start_date":"May 2020","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant, West Region Lead"},{"description":"","duration":"Aug 2019 May 2020 10 months","duration_short":"10 months","end_date":"May 2020","start_date":"Aug 2019","subtitle":"Shift Digital","title":"INFINITI Digital Marketing Consultant"},{"description":"- Consulting 71 dealerships across 6 states in the Toyota Denver Region on digital marketing strategies and business process improvements.- Working collaboratively with eCommerce, District Manager, & District Service & Parts Manager field teams & full Toyota region staff.- Conducting position training to 3 staff managers, & 13 eCommerce field specialists, along with DM & DSPM trainings.- Presenting at dealer group meetings, digital learning labs, Denver Region lunch & learns.- Developed Denver Region Lead Handling Tool Kit to be used as both an internal training guide, and dealership training guide.- Executing weekly & monthly reporting to eCommerce Field Staff Manager & Field Specialists, Shift Toyota Team, & TMNA.- Working collaboratively with all region DOC’s, and have established relationships with many of the regions eCom staff managers.- Conducting team admin and training calls, managing travel & agendas for Digital Dealer, & national team meetings.- Conducted expense trainings surrounding Toyota & Shift expense guidelines with the last 7 of our newest DOC’s.","duration":"Sep 2015 Aug 2019 4 years","duration_short":"4 years","end_date":"Aug 2019","start_date":"Sep 2015","subtitle":"Shift Digital","title":"Toyota Digital Operations Consultant"}],"url":"https://www.linkedin.com/company/shift-digital"},{"company":"Haystak Digital Marketing","company_id":"haystak-digital-marketing","location":null,"positions":[{"description":"","duration":"Apr 2015 Sep 2015 6 months","duration_short":"6 months","end_date":"Sep 2015","start_date":"Apr 2015","subtitle":"Haystak Digital Marketing","title":"Digital Marketing Specialist, Subject Matter Expert - Eastern & Southeastern U.S."},{"description":"","duration":"May 2014 Apr 2015 1 year","duration_short":"1 year","end_date":"Apr 2015","start_date":"May 2014","subtitle":"Haystak Digital Marketing","title":"Sales Engineer - Website Division"}],"url":"https://www.linkedin.com/company/haystak-digital-marketing"},{"company":"Mike Naughton Ford","company_id":null,"location":"","positions":[{"description":"- Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70% - Business Development Center implementation; hired and trained all BDC reps.- CRM Implementation, Management, and Training.- Process Development and Implementation for all sales activities.- Digital Marketing & Social Media Strategy.- Inventory Merchandising & Management.- Increased dealerships appointments set & shown by 200%- Increased Internet leads sold by 250%- Increased total Front-End Gross by 70%","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Mike Naughton Ford","title":"Business Development Director"}],"url":""},{"company":"Dealer.com","company_id":"dealer-com","location":"Colorado Based","positions":[{"description":"Dealer.com is the global leader in digital marketing solutions for the automotive industry, providing award winning e-marketing solutions to auto dealers, OEMs and media companies.Dealer.com has more than 10 years of experience in the automotive web solutions space and has created thousands of automotive websites and solutions for dealerships across North America. Dealer.com\'s suite of Internet Marketing Solutions has grown to include leading online advertisting and inventory management tools, regional automotive website portals and new vehicle data systems. With an ever-growing industry demand for results-driven, consumer-friendly web solutions, Dealer.com proudly moves forward with its mission to become the most sought after automotive web solutions provider in the world.","duration":"Apr 2012 Jan 2013 10 months","duration_short":"10 months","end_date":"Jan 2013","start_date":"Apr 2012","subtitle":"Dealer.com","title":"Regional Director CO, WY, MT, KS, NE, MO, MN, ND, SD"}],"url":"https://www.linkedin.com/company/dealer-com"},{"company":"Trada","company_id":"trada","location":"Boulder, CO","positions":[{"description":"Part of the initial core sales team, helped established Trada sales strategy, and implemented our Inside Sales process, Sales Training, and Sales Presentation materials. Top in sales month over month, and signed many of our now 500+ clients to use the Trada Marketplace solution.Trada, a Google Ventures Company, uniting advertisers with our community of nearly 2,000 online advertising experts, who will offer industry leading Paid Search and Facebook ad optimization on a pay-for-performance basis.","duration":"Mar 2011 Apr 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2012","start_date":"Mar 2011","subtitle":"Trada","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/trada"},{"company":"YellowBox, LLC","company_id":"yellowbox-llc","location":"","positions":[{"description":"Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director. Manage a national territory of automotive dealerships. Develop marketing strategies to promote business growth. Design custom advertising and marketing creative, as well as website development. Conduct daily business meetings with key decision makers-Owner/Principal, General Manager, and Special Finance Director.","duration":"Jun 2010 Mar 2011 10 months","duration_short":"10 months","end_date":"Mar 2011","start_date":"Jun 2010","subtitle":"YellowBox, LLC","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/yellowbox-llc"},{"company":"James Design Works, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"May 2008 Jan 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2011","start_date":"May 2008","subtitle":"James Design Works, LLC","title":"Owner & Design Consultant"}],"url":""},{"company":"Aspen Marketing Services","company_id":"aspen-marketing-services","location":"","positions":[{"description":"Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director. Managed a northern midwest region (MN, WI, IA), of General Motors dealerships for their direct mail marketing campaigns to build and/or direct traffic to sales & service departments. Conducted daily business meetings with key decision makers-Owner/Principal, General Manager, and Service Director.","duration":"Apr 2006 Apr 2008 2 years 1 month","duration_short":"2 years 1 month","end_date":"Apr 2008","start_date":"Apr 2006","subtitle":"Aspen Marketing Services","title":"Sales Director (Outside Sales)"}],"url":"https://www.linkedin.com/company/aspen-marketing-services"},{"company":"Home123/New Centry Financial","company_id":null,"location":"","positions":[{"description":"Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis. Generated new loans that focused on refinances & purchases of single and multi-family residential dwellings, including real-estate market analysis.","duration":"2005 2006 1 year","duration_short":"1 year","end_date":"2006","start_date":"2005","subtitle":"Home123/New Centry Financial","title":"Loan Advisor"}],"url":""},{"company":"Usbancorp Fund Services","company_id":null,"location":"Greater Milwaukee Area","positions":[{"description":"","duration":"Feb 2004 Sep 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"Sep 2005","start_date":"Feb 2004","subtitle":"Usbancorp Fund Services","title":"Mutual Fund Specialist II"}],"url":""}]', '["Scott Calvert “Jayme is one of the unique sales execs that has the innate ability to successfully crossover industries time and again. He is very well rounded, determined and a positive force even in chaos. He is a professionally minded person, always thinking steps ahead so that he is able to provide candid value for the prospects and clients he engages with.”","Regan P. “I worked with Jayme for almost a year at Trada and in that time I saw a dedicated person who was not only consistent but cared about his role within the company. A real people person who strove to bring in as much business as possible.”"]']### Assistant: The agent's job is to conduct market research for a technology company. Today, the agent is reaching out to the user because they need to gather insights on digital marketing strategies in the automotive industry.
### Human: Agent: ['Andréa Kish-Bailey', 'High performance, equity minded, mission motivated leader successful in building diverse teams, growing effective community collaborations, and cultivating public and private donor support. Experienced Executive Director skilled at managing the intersection of philanthropy and programming to increase organizational capacity resulting in high impact and future sustainability. Skilled at: Executive Leadership | Financial Oversight | Program Management | Fund Development | Marketing & Communications | Strategic Planning & Leadership', 'Transformational Leader | Equity Minded | Mission Motivated', 'Solid Ground MN', '[{"company":"Solid Ground MN","company_id":"solid-ground-mn","industry":"Non-profit Organizations","location":"White Bear Lake, MN","positions":[{"description":"","duration":"Jun 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Jun 2020","subtitle":"Solid Ground MN","title":"Director Of Philanthropy"}],"url":"https://www.linkedin.com/company/solid-ground-mn"},{"company":"HOPE 4 Youth","company_id":"hope-4-youth","location":"Anoka, Minnesota","positions":[{"description":"","duration":"May 2019 Jun 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Jun 2020","start_date":"May 2019","subtitle":"HOPE 4 Youth","title":"Vice President of Advancement"}],"url":"https://www.linkedin.com/company/hope-4-youth"},{"company":"White Bear Area Emergency Food Shelf","company_id":"white-bear-area-emergency-food-shelf","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"","duration":"Jun 2015 May 2019 4 years","duration_short":"4 years","end_date":"May 2019","start_date":"Jun 2015","subtitle":"White Bear Area Emergency Food Shelf","title":"Executive Director"}],"url":"https://www.linkedin.com/company/white-bear-area-emergency-food-shelf"},{"company":"Help At Your Door","company_id":"helpatyourdoor","location":"","positions":[{"description":"","duration":"Apr 2012 Sep 2014 2 years 6 months","duration_short":"2 years 6 months","end_date":"Sep 2014","start_date":"Apr 2012","subtitle":"Help At Your Door","title":"Program Director"}],"url":"https://www.linkedin.com/company/helpatyourdoor"},{"company":"Loaves and Fishes MN","company_id":"loaves-and-fishes-mn","location":"","positions":[{"description":"","duration":"Jan 2006 Apr 2012 6 years 4 months","duration_short":"6 years 4 months","end_date":"Apr 2012","start_date":"Jan 2006","subtitle":"Loaves and Fishes MN","title":"Program Manager"}],"url":"https://www.linkedin.com/company/loaves-and-fishes-mn"},{"company":"IGNATIAN LAY VOLUNTEER CORPS","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2001 Jan 2002 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2002","start_date":"Jan 2001","subtitle":"IGNATIAN LAY VOLUNTEER CORPS","title":"Regional Director"}],"url":""},{"company":"Catholic Charities","company_id":"catholic-charities","location":"","positions":[{"description":"","duration":"Jan 2000 Jan 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2001","start_date":"Jan 2000","subtitle":"Catholic Charities","title":"Volunteer Coordinator"}],"url":"https://www.linkedin.com/company/catholic-charities"},{"company":"THE STANDISH-ERICSSON NEIGHBORHOOD ASSOCIATION, Community Organizer","company_id":null,"location":"","positions":[{"description":"","duration":"1999 2000 1 year","duration_short":"1 year","end_date":"2000","start_date":"1999","subtitle":"THE STANDISH-ERICSSON NEIGHBORHOOD ASSOCIATION, Community Organizer","title":"Neighborhood Coordinator"}],"url":""},{"company":"The Salvation Army","company_id":"salvationarmyus","location":"","positions":[{"description":"","duration":"1998 1999 1 year","duration_short":"1 year","end_date":"1999","start_date":"1998","subtitle":"The Salvation Army","title":"Assistant Director of Volunteer Services"}],"url":"https://www.linkedin.com/company/salvationarmyus"}]', '["Tara Jebens-Singh “Andrea is a transformative leader, creating cultural shifts within the organization and the community at large. She models how to center honoring innate individual worth in all neighbors - staff/volunteer/participant/donor - with innovative, responsive programs. ”","Scott McCune “Andrea is one of the more innovative and compassionate developer of people and operations I’ve known. She very much speaks to each individual’s strengths and empowers them to reach further. At the same time she views processes from a different lens while promoting fresh approaches in an uplifting manner. As a non-profit board member, my interactions with Andrea while she was Executive Director were always collaborative and it was personally enjoyable to strategize with her. ”"]'] User: ['Jessica Spiezio', 'https://linktr.ee/jessicaspiezio', 'Lead Designer at MegaVolt — Founder of Totl', 'Totl', '[{"company":"Totl","company_id":"totlecybernetics","industry":"Technology, Information and Media","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"2020","subtitle":"Totl","title":"Founder"}],"url":"https://www.linkedin.com/company/totlecybernetics"},{"company":"Design Roles","company_id":"jessica-spiezio-design","location":"","positions":[{"description":"Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design Current Position: Lead Designer at MegaVolt CorpPrevious Positions: UI/UX Designer at Etomon Product Designer at M.A. Service 360 Product Designer at Udeesa Co-Founder & Lead Designer at VertraSpecializing in Web3 & Modern Design","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Design Roles","title":"UI/UX/Product Designer"}],"url":"https://www.linkedin.com/company/jessica-spiezio-design"},{"company":"Fullstack Academy","company_id":"fullstack-academy","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"2020 2021 1 year","duration_short":"1 year","end_date":"2021","start_date":"2020","subtitle":"Fullstack Academy","title":"Teaching Fellow"}],"url":"https://www.linkedin.com/company/fullstack-academy"},{"company":"Lehigh University","company_id":"lehigh-university","location":"Silicon Valley, California, United States","positions":[{"description":"","duration":"Jan 2019 2019 less than a year","duration_short":"less than a year","end_date":"2019","start_date":"Jan 2019","subtitle":"Lehigh University","title":"Silicon Valley Program"}],"url":"https://www.linkedin.com/company/lehigh-university"}]', '["Branden Sherman “I was recently able to be Project Lead on Jessica\'s Capstone Project and I have been deeply impressed by her incredible design skills and exceptional abilities as a software developer. She is a great communicator with a positive spirit and her attention to detail is strong. In addition, she has shown countless times a determination to hold her work to a higher standard and make sure that it is reached. I highly recommend Jessica and I know that any team would benefit from having her on it.”","LinkedIn User “I had the pleasure of working with Jess on our Fullstack Academy Capstone presentation; Topper. From her design expertise to her exceptional work ethic, her significant contributions took our product to the next level. Any team would be lucky to work with Jessica and I look forward to seeing all that she accomplishes in the future! ”"]']### Assistant: The agent's job is to lead a non-profit organization and today, the agent is reaching out to the user because they need a lead designer for a new project that aligns with the organization's mission.
### Human: Agent: ['Tommy Darensbourg', 'Realtor, Del Rio Real Estate, Inc., 4874 Bluebonnet Blvd., Baton Rouge, LA 70809 USA. CELL (225) 205-7185, OFFICE (225) 218-0888, FAX (225) 218-0889. Locally owned and operated. Member, Greater Baton Rouge Association of Realtors, Louisiana Realtors Association, and National Association of Realtors. Licensed by the Louisiana Real Estate Commission since February 2007.', 'Real Estate Advisor at Del Rio Real Estate, Inc.', 'Del Rio Real Estate', '[{"company":"Del Rio Real Estate","company_id":"del-rio-real-estate","industry":"Real Estate","location":"Baton Rouge, Louisiana, United States","positions":[{"description":"","duration":"Jul 2021 - Present 5 months","duration_short":"5 months","end_date":"Present","start_date":"Jul 2021","subtitle":"Del Rio Real Estate","title":"Real Estate Advisor"}],"url":"https://www.linkedin.com/company/del-rio-real-estate"},{"company":"Keller Williams Realty Red Stick Partners","company_id":"keller-williams-realty-red-stick-partners","location":"Baton Rouge, Louisiana Area","positions":[{"description":"","duration":"Jul 2018 Jul 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jul 2021","start_date":"Jul 2018","subtitle":"Keller Williams Realty Red Stick Partners","title":"Real Estate Advisor"}],"url":"https://www.linkedin.com/company/keller-williams-realty-red-stick-partners"},{"company":"eXp Realty","company_id":"exp-realty","location":"Baton Rouge, LA","positions":[{"description":"","duration":"Apr 2018 Jul 2018 4 months","duration_short":"4 months","end_date":"Jul 2018","start_date":"Apr 2018","subtitle":"eXp Realty","title":"Realtor"}],"url":"https://www.linkedin.com/company/exp-realty"},{"company":"KDK Capital Region Realty","company_id":"kdk-capital-region-realty","location":"Baton Rouge, Louisiana","positions":[{"description":"Professional real estate agent ready to show value in working with sellers, buyers, and investors Professional real estate agent ready to show value in working with sellers, buyers, and investors","duration":"Feb 2017 Apr 2018 1 year 3 months","duration_short":"1 year 3 months","end_date":"Apr 2018","start_date":"Feb 2017","subtitle":"KDK Capital Region Realty","title":"Professional Realtor"}],"url":"https://www.linkedin.com/company/kdk-capital-region-realty"},{"company":"Louisiana Municipal Association","company_id":null,"location":"Baton Rouge, Louisiana","positions":[{"description":"Communications and public relations direction for membership-driven non-profit organization representing interests of municipal corporations (villages, towns, and cities) of the State of Louisiana. Duties include media relations, publicity and public relations, managing editorship of association publications, bulletins, and reports, coordination of workshops, online and onsite seminars, conventions, and execution of special projects. Retired on December 31, 2012 after 28 years of service to Louisiana\'s municipal governments.","duration":"Oct 1984 Dec 2012 28 years 3 months","duration_short":"28 years 3 months","end_date":"Dec 2012","start_date":"Oct 1984","subtitle":"Louisiana Municipal Association","title":"Director of Communications and Education"}],"url":""},{"company":"Tiger Town Realty, LLC","company_id":null,"location":"Baton Rouge, Louisiana USA","positions":[{"description":"Real estate practice, representation of buyers and sellers in residential real estate transactions Real estate practice, representation of buyers and sellers in residential real estate transactions","duration":"Jul 2009 Jul 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jul 2011","start_date":"Jul 2009","subtitle":"Tiger Town Realty, LLC","title":"Realtor Associate"}],"url":""},{"company":"Keller Williams Realty - Red Stick Partners","company_id":"keller-williams-realty-inc","location":"","positions":[{"description":"Real estate practice, representation of sellers and buyers in residential real estate transactions Real estate practice, representation of sellers and buyers in residential real estate transactions","duration":"Mar 2007 Jul 2009 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jul 2009","start_date":"Mar 2007","subtitle":"Keller Williams Realty - Red Stick Partners","title":"Realtor Associate"}],"url":"https://www.linkedin.com/company/keller-williams-realty-inc"}]', '["Scott Thomas “Tommy is an energetic self-starter who always works hard to meet the expectations of his clients and business associates.”","Carrie Crowell “I have the honor to be in association with Tommy Darensbourg through our Keller Williams family of Agents. Tommy\'s association with Keller Williams Realty indicates to me that he is among professionals of the highest caliber and most ethical and professional standards in the industry. He is well educated and trained, and implements leading edge technology and techniques in his profession. I recommend him and would hire him or do business with him based entirely on my confidence in those he has chosen to be associated with. Not to mention he is a great guy.”","Mark Akchin “Tommy is patient and willing to do whatever it takes to satisfy his client. He is detail-oriented and extremely kind.”","Luke Chiniche “Tommy is a detailed and dedicated individual that listens to his clients needs and advises accordingly. He takes really good care of his clients and gets the job done the first time. It is without hesitation that I recommend Tommy Darensbourg for your consideration. Luke Chiniche”","Paulette Bailey-Wilson “Tommy is self motivated and very committed to his work. I would recommend him to you because he is honest, a hard worker and very qualified. Tommy works well with others and has the skill required to work in collaboration with groups..”"]'] User: ['Avery Scott', 'I am an eager and hardworking technical support/customer service professional.', 'Customer Support', 'Self employed', '[{"company":"Self employed","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2011 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Oct 2011","subtitle":"Self employed","title":"Retired"}],"url":""},{"company":"Ocwen Financial Corporation","company_id":"ocwen-financial-corporation","location":"Orlando, Florida Area","positions":[{"description":"Responding to Mortgage Brokers, Appraisers, Inspectors, Title Companies, Home Owners Associations, Buyer\'s and Listing Agents, Asset Managers and Local Vendors regarding turning on electricity, water, and gas, making sure all appliances are in working condition for Ocwen’s, nationally foreclosed properties via, Internet, phone and fax. Ensure all code violations and liens are satisfied. Produce Articles of Incorporation, Trustee Deeds upon Sales, Certificate of Title and Listing Agreements when needed. Initiating request for deposits to turn on utilities with Accounts Payable. Shipping deposits next day via UPS, Express Mail and Regular Mail. Coordinate with local vendors regarding electrical, plumbing or gas repairs. Making sure inspections with the County and City is complete and satisfied.","duration":"Apr 2009 Oct 2011 2 years 7 months","duration_short":"2 years 7 months","end_date":"Oct 2011","start_date":"Apr 2009","subtitle":"Ocwen Financial Corporation","title":"Customer Service Rep"}],"url":"https://www.linkedin.com/company/ocwen-financial-corporation"},{"company":"eNeighborhoods","company_id":"eneighborhoods","location":"Boca Raton, FL","positions":[{"description":"Responding to Real Estate Professionals via phone, fax, mail, email or webmail. Resolving problems with eNeighborhoods and WyldFyre Software. Answer questions regarding services and billing. Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using software system tools and resources available. Perform software testing to ensure proper functionality before updates was available to download. When appropriate escalate urgent problems to the appropriate party(s), and creating an in-depth case numbers in Track-It database. Followed up on service inquiries to ensure customers are satisfied with quality of service provided. Respond to and resolve complaints and concerns.Assisting subscribers with importing data from Multiple Listing Services all over the US and Canada. Assisting subscribers with creating documents such as Comparable Market Analysis, Listing Presentations, Open House Brochures, Flyers, Direct Mail and Email Campaigns, Maps or any other marketing material. Troubleshooting eNeighborhoods and RE/MAX websites. Conducted online web based training classes twice a day using “Go To Meeting.\\" Finding solution to problems with the least amount of resistances. Very detailed oriented. High level of written and oral communication skills. Excellent troubleshooting and logical problem solving skills.","duration":"Nov 2003 Dec 2008 5 years 2 months","duration_short":"5 years 2 months","end_date":"Dec 2008","start_date":"Nov 2003","subtitle":"eNeighborhoods","title":"Technical Support, Trainer"}],"url":"https://www.linkedin.com/company/eneighborhoods"},{"company":"Sensormatic","company_id":"sensormatic","location":"Boca Raton, FL","positions":[{"description":"Providing technical assistance and customer service for Sensormatic Electronics Corp. Customer Response Center. Receives service request via phone, facsimile or email from major Corporations such as Home Depot, Wal-Mart, Kmart, Sears, etc. Resolved issues with surveillance, self-check-out lanes, deactivators, power detachers, hand detachers and anti-theft system irregularities. Supported loss prevention personnel on the telephone while updating each call in database. Dispatching on-site service if unable to resolve telephonically. Handling irate and difficult customers in a professional and courteous manner.","duration":"Oct 2002 Nov 2003 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2003","start_date":"Oct 2002","subtitle":"Sensormatic","title":"Customer Service Rep."}],"url":"https://www.linkedin.com/company/sensormatic"},{"company":"The Answer Group (TAG)","company_id":"the-answer-group-tag-","location":"Fort Lauderdale, FL","positions":[{"description":"Providing technical assistance for Compaq Computer Corporation; Presario Consumer line of computers. Determined whether issues is a driver, software, hardware or system settings. Supporting customers on the telephone while updating each call in database.Worked with all Microsoft operating systems, restoring, and upgrading, reestablishing internet connectivity, and shared resources over a network. Worked with workgroups, domains, and LANs, configured TCP/IP, DNS, DHCP, routing and other networking services. Proficient in Microsoft Office 2010.","duration":"Mar 2001 Oct 2002 1 year 8 months","duration_short":"1 year 8 months","end_date":"Oct 2002","start_date":"Mar 2001","subtitle":"The Answer Group (TAG)","title":"Technical Support Engineer"}],"url":"https://www.linkedin.com/company/the-answer-group-tag-"},{"company":"High Security Alarms, Inc","company_id":null,"location":"","positions":[{"description":"Installed and serviced Burglar and Fire Alarms, Access Control, Surveillance, Intercom, Elevator Recall and Telephone Entry Systems, Swing, Slide and Barrier Gate operators. Performed annual fire inspections in commercial businesses.Trained end-users on using the software, managing and updated all user information, access permissions, and access codes in database.","duration":"Jun 1995 Jan 2000 4 years 8 months","duration_short":"4 years 8 months","end_date":"Jan 2000","start_date":"Jun 1995","subtitle":"High Security Alarms, Inc","title":"Electronic Security Technician"}],"url":""}]', '["“Avery is great at providing Customer Service and was always able to handle any issue or question that would come up. I would highly recommend him for the position.”","“I had the pleasure of working with Avery for several years. He displayed great dedication, reliability and attention to our customers. His extreme responsiveness to our customer needs while being able to manage their expectations along with his solid work ethic will make him a valuable addition to any organization.”"]']### Assistant: The agent's job is to provide real estate advice and assistance, and today the user is reaching out to the agent because they need help in finding a suitable property for investment.
### Human: Agent: ['Harini Balu, CAPM', 'PMI certified CAPM, proficient, value-driven individual with 15 years of progressive Project Management experience within Information technology and industrial organization. Team player with ability to learn and apply new skills and technology across all project management knowledge areas and Training Development. Excellent problem-solving and analytical skills that proved to be particularly effective during critical project activities, such as client relationship management, prioritization, budget, resource, quality management, and ideation facilitation. Effective liaison between client, team, and sellers. Proficient within the following competencies:• Project Management• Instructional Designing/Courseware Development• Localization', 'Project Manager at Guidewire Software', 'Guidewire Software', '[{"company":"Guidewire Software","company_id":"guidewire-software","industry":"Computer Software","location":"Exton, Pennsylvania, United States","positions":[{"description":"","duration":"Aug 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Aug 2021","subtitle":"Guidewire Software","title":"Project Manager"}],"url":"https://www.linkedin.com/company/guidewire-software"},{"company":"Tipping Point Media (www.tipmedia.com)","company_id":"tipping-point-media-group-llc","location":"Malvern","positions":[{"description":"","duration":"Nov 2018 Aug 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"Aug 2021","start_date":"Nov 2018","subtitle":"Tipping Point Media (www.tipmedia.com)","title":"Project Manager and Instructional Designer"}],"url":"https://www.linkedin.com/company/tipping-point-media-group-llc"},{"company":"Honeywell","company_id":"honeywell","location":null,"positions":[{"description":"","duration":"May 2016 Oct 2018 2 years 6 months","duration_short":"2 years 6 months","end_date":"Oct 2018","start_date":"May 2016","subtitle":"Honeywell","title":"Project Manager"},{"description":"","duration":"Aug 2010 Apr 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Apr 2016","start_date":"Aug 2010","subtitle":"Honeywell Scanning & Mobility","title":"Curriculum Developer"}],"url":"https://www.linkedin.com/company/honeywell"},{"company":"Microsoft","company_id":"microsoft","location":"","positions":[{"description":"","duration":"Oct 2009 Sep 2010 1 year","duration_short":"1 year","end_date":"Sep 2010","start_date":"Oct 2009","subtitle":"Microsoft","title":"Senior Instructional Designer"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Cognizant Technology Solutions","company_id":"cognizant","location":null,"positions":[{"description":"","duration":"Jun 2006 Oct 2009 3 years 5 months","duration_short":"3 years 5 months","end_date":"Oct 2009","start_date":"Jun 2006","subtitle":"Cognizant Technology Solutions","title":"Instructional Designer"},{"description":"","duration":"Jan 2006 May 2006 5 months","duration_short":"5 months","end_date":"May 2006","start_date":"Jan 2006","subtitle":"Cognizant Technology Solutions","title":"Junior Instructional Designer"}],"url":"https://www.linkedin.com/company/cognizant"}]', '["LinkedIn User “I have worked alongside Harini for eight years. Some people stand out for their great qualities and Harini is one of those people. She is known for her dedication, intelligence, and positive attitude. She is a well-respected adult learning professional with a passion for instructional design coupled with project management. She is the “go-to” person for everything technical and for accomplishing any task you assign her with excellence. Throughout the time I\'ve known Harini she has shown me time and again that she is wise beyond her years with her positive sage advice. She is a successful project manager that is highly organized and has excellent time management skills. She is a leader of the team and is able to bring varied groups of professionals both internal and external with different specialties together for the success of the project. Her qualities would make her an invaluable addition to any organization. I wish her well in her future endeavors. ”","Jenda George “Harini is a savvy organizer and collaborator. From my four years as her colleague at Honeywell, she projected enthusiasm and determination in her work that inspired me to create better eLearning content each day. Working with subject matter experts is a breeze for Harini due to her technical knowledge and amiable nature. I repeatedly heard from software engineers and sales personnel how much they enjoyed working with her. It was always evident that she kept her audience\'s learning and success in mind as she worked. As an instructional designer and project manager, her work ethic is exemplary and she is always striving to create a positive work environment. Her greatest strength is her never-ending quest to acquire new knowledge to do her job even better. You\'ll find that she is a valuable asset to any learning & development team.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to provide project management and instructional design expertise, and today the user is reaching out to the agent because they need assistance in implementing a training program for their production line staff.
### Human: Agent: ['Kim Lewis-Provine', 'QUALIFICATIONS SUMMARYInformation Technology Mobility Solutions Mobile Device Management (MDM) Mobile device deployment, upgrades & maintenanceJamf Pro and JSS console AirWatchGOOD for Enterprise administration iOs MacOS, Android, Blackberry provisioning Carrier Management and portal administration IT Product & Service Procurement Project Planning & mobility integration Technical Asset Management Levels I, II & III User Training & Support', 'iOS Device Administrator at Chicago Public Schools', 'Chicago Public Schools', '[{"company":"Chicago Public Schools","company_id":"chicago-public-schools","industry":"Education Administration Programs","location":"Chicago, Illinois","positions":[{"description":"","duration":"Sep 2017 - Present 3 years 11 months","duration_short":"3 years 11 months","end_date":"Present","start_date":"Sep 2017","subtitle":"Chicago Public Schools","title":"iOS and MacOS Device Administrator"}],"url":"https://www.linkedin.com/company/chicago-public-schools"},{"company":"Chicago Transit Authority","company_id":"chicago-transit-authority","location":"Greater Chicago Area","positions":[{"description":"","duration":"Feb 2015 Sep 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2017","start_date":"Feb 2015","subtitle":"Chicago Transit Authority","title":"Mobility Coordinator"}],"url":"https://www.linkedin.com/company/chicago-transit-authority"},{"company":"Insight","company_id":"insight","location":"Insight","positions":[{"description":"","duration":"Dec 2010 Jan 2015 4 years 2 months","duration_short":"4 years 2 months","end_date":"Jan 2015","start_date":"Dec 2010","subtitle":"Insight","title":"BlackBerry / Mobility Support Analyst"}],"url":"https://www.linkedin.com/company/insight"},{"company":"CNA Insurance","company_id":"cna-insurance","location":"","positions":[{"description":"","duration":"Aug 2006 Nov 2010 4 years 4 months","duration_short":"4 years 4 months","end_date":"Nov 2010","start_date":"Aug 2006","subtitle":"CNA Insurance","title":"Blackberry Support Analyst"}],"url":"https://www.linkedin.com/company/cna-insurance"},{"company":"CNA Insurance","company_id":"cna-insurance","location":"","positions":[{"description":"","duration":"Aug 2004 Jun 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jun 2006","start_date":"Aug 2004","subtitle":"CNA Insurance","title":"IT Procurement Specialist"}],"url":"https://www.linkedin.com/company/cna-insurance"},{"company":"Sentinel Technologies","company_id":"sentinel-technologies","location":"","positions":[{"description":"","duration":"Mar 2002 Jan 2003 11 months","duration_short":"11 months","end_date":"Jan 2003","start_date":"Mar 2002","subtitle":"Sentinel Technologies","title":"Project Leader"}],"url":"https://www.linkedin.com/company/sentinel-technologies"}]', '["“I have always found Kim to be extremely professional, intelligent, hardworking and most of all dependable. Kim was our go-to person for all of our Blackberry’s issues and roll-outs being handled though out the CNA field offices. Kim was always very dedicated in providing effective support in a timely manner. Kim has the ability to adjust to any situation with a positive attitude. I have had the pleasure to work with Kim for many years at CNA and I would highly recommend Kim for any position involving the need for technical excellence and customer support.”","“I have worked with Kim over the past few years. She is a hard working professional who is both dependable and intelligent. Kim has a tremendous work ethic and is available to assist others on a 24 hour basis often at a moment’s notice. Kim has excellent writing skills and is well respected by her peers. I strongly recommend Kim for future endeavors with other companies”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to provide technical support and device management solutions for a school district, and today the agent is reaching out to the user, who is a software engineer at Apple, to discuss a potential collaboration on implementing mobile device management systems for Apple products in the educational sector.
### Human: Agent: ['Chetan Kanthala', '• Programming: Javascript, PHP, Java, Swift3• Web: JQuery, AJAX, HTML5, CSS3, JSON, XML• Frameworks: Reacts, Redux, Material-UI, Node JS, Express JS, Angular, Bootstrap • Database: MongoDB, Oracle, MySQL.• Version Control: GitHub• Front End / MEAN Stack Development.• IOS Development• Software Development / Software Engineer', 'Frontend Engineer @Amazon', 'Amazon Web Services (AWS)', '[{"company":"Amazon Web Services (AWS)","company_id":"amazon-web-services","industry":"IT Services and IT Consulting","location":"Arlington, Virginia, United States","positions":[{"description":"","duration":"Oct 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Oct 2021","subtitle":"Amazon Web Services (AWS)","title":"Frontend Engineer"}],"url":"https://www.linkedin.com/company/amazon-web-services"},{"company":"CARFAX","company_id":"carfax","location":"Virginia","positions":[{"description":"","duration":"Oct 2018 Oct 2021 3 years 1 month","duration_short":"3 years 1 month","end_date":"Oct 2021","start_date":"Oct 2018","subtitle":"CARFAX","title":"Frontend Engineer"}],"url":"https://www.linkedin.com/company/carfax"},{"company":"Call-Em-All","company_id":"textemall","location":"Frisco, Texas","positions":[{"description":"♣ Developed reusable components using React/Redux to enhance the frontend experience of the call-em-all legacy application. ♣ Extensively used Material-UI components to build customized React components.♣ Followed Scrum methodologies to develop new features.♣ Interacted API end points to get application\'s data and also to store in databases.♣ Tested and fixed UI bugs in the application for cross-browser compatibility.♣ Coder Dojo: Coding club initiated by call-em-all to help kids learn programming, explore technologies and build apps.♣ Integrated Material Design patterns and Material UI components to develop customized reusable React components for Coder-Dojo web application. ♣ Rewritten application\'s UI components to utilize data from Redux state tree.♣ Developed admin portal for implementing CRUD operations using Firebase as a backend service.♣ Helped in successfully conducting weekly events.♣ Extensively used GitHub for application\'s version control.♣ Participated with integral team to conduct REACTJS DALLAS Meetups.","duration":"Sep 2017 May 2018 9 months","duration_short":"9 months","end_date":"May 2018","start_date":"Sep 2017","subtitle":"Call-Em-All","title":"Frontend Developer"}],"url":"https://www.linkedin.com/company/textemall"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":null,"positions":[{"description":"","duration":"Aug 2015 May 2018 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2018","start_date":"Aug 2015","subtitle":"Rochester Institute of Technology","title":"Student"},{"description":"♣ Was a part of crowdsourcing research named \\"RATCHET\\" and was responsible for creating attack trees for cyber security using D3 JS framework.♣ Improve the application which was built using Drupal software.","duration":"Sep 2016 Oct 2016 2 months","duration_short":"2 months","end_date":"Oct 2016","start_date":"Sep 2016","subtitle":"Rochester Institute of Technology","title":"Research Assistant"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"},{"company":"Favular","company_id":null,"location":"Rochester, New York Area","positions":[{"description":"♣ Developed Web applications using AngularJS and .NET frameworks.♣ Developed customized directives for different page layouts and functionality♣ Developed SPA admin portal for product CRUD operations.♣ Web scrapping and browser automation using CasperJS and PhantomJS.♣ Integration of UI solutions with existing backend systems.♣ SEO optimization using structured data markup, links and few web master consoles. ♣ Developed Web applications using AngularJS and .NET frameworks.♣ Developed customized directives for different page layouts and functionality♣ Developed SPA admin portal for product CRUD operations.♣ Web scrapping and browser automation using CasperJS and PhantomJS.♣ Integration of UI solutions with existing backend systems.♣ SEO optimization using structured data markup, links and few web master consoles.","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"Favular","title":"Full Stack Developer"}],"url":""},{"company":"Tata Consultancy Services","company_id":"tata-consultancy-services","location":"","positions":[{"description":"Trained in Web and Database technologies, Implemented few tasks as follows♣ Designed, implemented front end (GUI) & databases.♣ Developed reusable templates using JavaScript templating library, HTML5, AJAX.♣ Enhanced and unit tested existing modules and applications. Trained in Web and Database technologies, Implemented few tasks as follows♣ Designed, implemented front end (GUI) & databases.♣ Developed reusable templates using JavaScript templating library, HTML5, AJAX.♣ Enhanced and unit tested existing modules and applications.","duration":"Nov 2014 Jun 2015 8 months","duration_short":"8 months","end_date":"Jun 2015","start_date":"Nov 2014","subtitle":"Tata Consultancy Services","title":"Software Engineer Trainee"}],"url":"https://www.linkedin.com/company/tata-consultancy-services"},{"company":"Kakatiya Institute of Technology & Science","company_id":null,"location":"","positions":[{"description":"♣ Responsible for successful organization of the college technical fest.♣ Organized weekly meetings for gathering new ideas and thoughts to implement in student activity center. ♣ Responsible for successful organization of the college technical fest.♣ Organized weekly meetings for gathering new ideas and thoughts to implement in student activity center.","duration":"Sep 2013 Feb 2014 6 months","duration_short":"6 months","end_date":"Feb 2014","start_date":"Sep 2013","subtitle":"Kakatiya Institute of Technology & Science","title":"Joint Secretary"}],"url":""},{"company":"Bharat Heavy Electricals Limited","company_id":"bhel","location":"Hyderabad Area, India","positions":[{"description":"♣ Professional Training at BHEL (Bharat Heavy Electricals Limited), Hyderabad in the field of \'Study of CNC Machines\'. Learned about functioning of Computer Numeric Control.♣ Constructed electronic rain detector with 20% power efficiency using C language and Logic Gates. ♣ Professional Training at BHEL (Bharat Heavy Electricals Limited), Hyderabad in the field of \'Study of CNC Machines\'. Learned about functioning of Computer Numeric Control.♣ Constructed electronic rain detector with 20% power efficiency using C language and Logic Gates.","duration":"Nov 2013 Jan 2014 3 months","duration_short":"3 months","end_date":"Jan 2014","start_date":"Nov 2013","subtitle":"Bharat Heavy Electricals Limited","title":"Internship"}],"url":"https://www.linkedin.com/company/bhel"},{"company":"NSIC Technical Services","company_id":null,"location":"","positions":[{"description":"♣ Designed and developed an Intranet web application to track key achievements of employees.♣ Maintained and updated website in Agile process ♣ Designed and developed an Intranet web application to track key achievements of employees.♣ Maintained and updated website in Agile process","duration":"May 2013 Jul 2013 3 months","duration_short":"3 months","end_date":"Jul 2013","start_date":"May 2013","subtitle":"NSIC Technical Services","title":"Internship"}],"url":""}]', '["Hai Nguyen “Chetan\'s ability to learn and adapt is his greatest asset. I mentored Chetan during his internship at Call-Em-All. During this time, I saw him grow in both technical abilities and interpersonal skills. He has become an integral part of our team and has made valuable contributions to our core product. Towards the end of Chetan\'s internship, he found ways to add value with minimal supervision. He fixed bugs and solved problems, independently directing his own work while collaborating with other engineers. Chetan will be a valuable member on any team and I know that much success lies in his future.”","Mike Mathew “Chetan worked as a front end developer at Call-Em-All for two semesters at the end of his Masters program. He starting contributing immediately to our main app built in React, Redux, and Material-UI. Chetan also took on an independent project to add new features and clean up technical debt in our Coder Dojo website for the kids in our community. In his time with our team we have seen him grow to be someone who takes on new features and finds better solutions to issues. Chetan works hard to fully understand the product and the decisions made for how we designed our previous solutions. His work has definitely made our team stronger! ”"]'] User: ['Sharon Fulton', 'Experienced Event and Operations Manager skilled in Sales, Operations, Marketing Strategy, Meeting Planning, and Trade Shows.', 'Event Management and Operations Professional with Proven Record in Executing Local, National, and International Events', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"Chicago, Illinois, United States","positions":[{"description":"","duration":"Oct 2020 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Freelance","title":"Project Manager"}],"url":""},{"company":"TRAVELCLICK, Inc.","company_id":"travelclick","location":"Greater Chicago Area","positions":[{"description":"","duration":"Apr 2008 Oct 2020 12 years 7 months","duration_short":"12 years 7 months","end_date":"Oct 2020","start_date":"Apr 2008","subtitle":"TRAVELCLICK, Inc.","title":"Global Events Manager"}],"url":"https://www.linkedin.com/company/travelclick"},{"company":"BWM Global","company_id":null,"location":"Lake Bluff, Illinois, United States","positions":[{"description":"","duration":"Sep 2003 Apr 2008 4 years 8 months","duration_short":"4 years 8 months","end_date":"Apr 2008","start_date":"Sep 2003","subtitle":"BWM Global","title":"Director of Sales, Corporate Accounts"}],"url":""},{"company":"Corporate Image","company_id":null,"location":"Elgin, Illinois, United States","positions":[{"description":"","duration":"Oct 2002 Sep 2003 1 year","duration_short":"1 year","end_date":"Sep 2003","start_date":"Oct 2002","subtitle":"Corporate Image","title":"Director of Sales"}],"url":""},{"company":"International Housewares Association","company_id":"international-housewares-association","location":"Rosemont, Illinois","positions":[{"description":"","duration":"Aug 1998 Sep 2002 4 years 2 months","duration_short":"4 years 2 months","end_date":"Sep 2002","start_date":"Aug 1998","subtitle":"International Housewares Association","title":"Tradeshow Operations Manager"}],"url":"https://www.linkedin.com/company/international-housewares-association"}]', '["Karen Walker “Sharon\'s passion and enthusiasm for our corporates events always brought a smile to the team. She was always so well prepared and eager to try new ways to make the event a sure success. Prompt on timeliness and the ability to think outside the box was some of the key things I remember about Sharon. I always looked forward to the new solutions and strategies she had in place during our corporate trainings and events. She can make any teams corporate events program a success! ”","Jessica M. Purslow “I had the pleasure of working with Sharon for many years at TravelClick. Sharon was our trusted, Global Events Manager and was truly a one-woman event management team for the bulk of her time at TravelClick. Sharon was constantly planning and flawlessly executing our strategic presence at both domestic and International events, while simultaneously catering to the last-minute needs of the sales team for customer conferences and regional industry events. Sharon also managed relationships with key industry partners to ensure that our team and our product content remained top of mind with key decision makers and influencers across the hospitality industry. Sharon\'s work ethic, tireless attention to detail and ability to coordinate team members from anywhere in world make her an asset to any company seeking a committed leader in marketing and events across any industry. ”"]']### Assistant: The agent's job is to coordinate and execute local, national, and international events, and today the user is reaching out to the agent because they need assistance in planning and executing a corporate event for their company.
### Human: Agent: ['Vidhya Thiagesan', 'SAP ABAP NetWeaver 7.0 Certified Technical consultant specializing in application development and technical team management with particular emphasis on SAP implementation, upgrade, rollout and enhancement projects. Technical expertise in ABAP programming includes RICEF developments, BAPI, BADI, User Exits, Web Dynpro with Floor Plan Manager, IDOCs, Smartforms, and ADOBE Forms. Technical skills are complimented by a very solid understanding of business processes with ability to analyze client needs and rapidly design effective solutions.', 'Software Engineer at John Deere', 'John Deere', '[{"company":"John Deere","company_id":"john-deere","industry":"Machinery Manufacturing","location":"Moline, Illinois, United States","positions":[{"description":"","duration":"Jun 2021 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Jun 2021","subtitle":"John Deere","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/john-deere"},{"company":"SBP","company_id":"sbpdigital","location":"Moline, Illinois","positions":[{"description":"","duration":"Oct 2018 May 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"May 2021","start_date":"Oct 2018","subtitle":"SBP","title":"Enterprise Application Design Engineer"}],"url":"https://www.linkedin.com/company/sbpdigital"},{"company":"Marvel Technologies Inc","company_id":"marvel-technologies-inc","location":"Greater Detroit Area","positions":[{"description":"","duration":"Jul 2016 Sep 2018 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2018","start_date":"Jul 2016","subtitle":"Marvel Technologies Inc","title":"Computer Systems Analyst"}],"url":"https://www.linkedin.com/company/marvel-technologies-inc"},{"company":"Smartsoft International Inc","company_id":"smartsoft-international-inc","location":"Greater Atlanta Area","positions":[{"description":"","duration":"May 2014 Oct 2015 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2015","start_date":"May 2014","subtitle":"Smartsoft International Inc","title":"Software Programmer"}],"url":"https://www.linkedin.com/company/smartsoft-international-inc"},{"company":"IBM","company_id":"ibm","location":"Bangalore, India","positions":[{"description":"","duration":"Oct 2011 Feb 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2014","start_date":"Oct 2011","subtitle":"IBM","title":"ABAP Developer"}],"url":"https://www.linkedin.com/company/ibm"},{"company":"SAP","company_id":"sap","location":"Bangalore","positions":[{"description":"","duration":"Aug 2008 Sep 2011 3 years 2 months","duration_short":"3 years 2 months","end_date":"Sep 2011","start_date":"Aug 2008","subtitle":"SAP","title":"Associate Consultant"}],"url":"https://www.linkedin.com/company/sap"},{"company":"iNetFrame Technologies","company_id":"inetframetechnologies","location":"Bengaluru Area, India","positions":[{"description":"","duration":"Sep 2007 Aug 2008 1 year","duration_short":"1 year","end_date":"Aug 2008","start_date":"Sep 2007","subtitle":"iNetFrame Technologies","title":"ABAP Trainee worked for SAP India"}],"url":"https://www.linkedin.com/company/inetframetechnologies"}]', '["Parul Grinold “Vidhya came on to help with an SAP WMS implementation. From the start, she was eager to get into the requirements, asked thoughtful questions to gain clarity, and delivered her developments on time. She raised issues proactively and worked with her direct manager to determine the best way forward. She is a dependable resource with a positive attitude - exactly what you need on a project with many resources and a tight timeline!”","Ray Han “Vidhya worked for me on a SAP WMS implementation project. She is a very experienced developer with great attention to detail. Her communications skills are second to none. She is also a great team player who worked really well with everyone on the project team. She will be a great addition to any SAP project team.”"]'] User: ['Doug W.', 'Specialties: Technical Sales, Energy Management & Control Systems, Building Automation Systems, Marketing, Brand Management, Contract Negotiation', 'Account Executive at Johnson Controls', 'Johnson Controls', '[{"company":"Johnson Controls","company_id":"johnson-controls","industry":"Mechanical or Industrial Engineering","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Mar 2021 - Present 11 months","duration_short":"11 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Johnson Controls","title":"Account Executive"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Schneider Electric Buildings Critical Systems, Inc.","company_id":"schneidercritical","location":"","positions":[{"description":"","duration":"Jul 2019 Mar 2021 1 year 9 months","duration_short":"1 year 9 months","end_date":"Mar 2021","start_date":"Jul 2019","subtitle":"Schneider Electric Buildings Critical Systems, Inc.","title":"BAS Sales Engineer"}],"url":"https://www.linkedin.com/company/schneidercritical"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"Washington, D.C.","positions":[{"description":"","duration":"Mar 2011 Jul 2019 8 years 5 months","duration_short":"8 years 5 months","end_date":"Jul 2019","start_date":"Mar 2011","subtitle":"Carrier Corporation","title":"Senior Sales Engineer - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"","positions":[{"description":"","duration":"Mar 2009 Mar 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Mar 2011","start_date":"Mar 2009","subtitle":"Johnson Controls","title":"Account Executive - Major Projects"}],"url":"https://www.linkedin.com/company/johnson-controls"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":null,"positions":[{"description":"","duration":"Jul 2007 Feb 2009 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2009","start_date":"Jul 2007","subtitle":"Carrier Corporation","title":"Area Sales Manager"},{"description":"","duration":"May 2006 Jul 2007 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jul 2007","start_date":"May 2006","subtitle":"Carrier Corporation","title":"Sales Manager - Control Systems Group"}],"url":"https://www.linkedin.com/company/carrierhvac"},{"company":"York International","company_id":"york-international","location":"","positions":[{"description":"","duration":"Feb 2003 Mar 2006 3 years 2 months","duration_short":"3 years 2 months","end_date":"Mar 2006","start_date":"Feb 2003","subtitle":"York International","title":"Service/Controls Sales Engineer"}],"url":"https://www.linkedin.com/company/york-international"},{"company":"Carrier Corporation","company_id":"carrierhvac","location":"","positions":[{"description":"","duration":"Aug 2000 Feb 2003 2 years 7 months","duration_short":"2 years 7 months","end_date":"Feb 2003","start_date":"Aug 2000","subtitle":"Carrier Corporation","title":"Sr. Sales Engineer"}],"url":"https://www.linkedin.com/company/carrierhvac"}]', '["Bianca J. Jackson, MBA, PMP® “I enjoyed having Doug as one of my team members. He provided tremendous input into our group project, a business plan for an imaginary product, by contributing very detailed financial reports.”","LinkedIn User “Doug was a colleague of mine while I worked at Carrier. He was very professional, competent, meticulous, and a great leader in the organization, earning everybody\'s respect. I am now his competitor managing the DC branch for Johnson controls, and I find him to be a formidable competitor, but above all an ethical professional. I am sure that Doug\'s professionalism, competence, and leadership skills, would make a great addition to any company that has the privilege of having him.”"]']### Assistant: The agent's job is to provide technical sales and energy management solutions, and today the user is reaching out to the agent because they need assistance with an SAP WMS implementation project.
### Human: Agent: ['Bill Walker', 'Passionate Manager with a demonstrated history of working in the security and investigations industry. Skilled in Access Control, Video over IP, Alarm Systems, Account Management, and Sales.', 'Regional Sales Manager at Inovonics', 'Inovonics', '[{"company":"Inovonics","company_id":"inovonics","industry":"Wireless Services","location":"Great Lakes Region","positions":[{"description":"","duration":"Jan 2020 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jan 2020","subtitle":"Inovonics","title":"Regional Sales Manager"}],"url":"https://www.linkedin.com/company/inovonics"},{"company":"Mul-T-Lock USA, Inc.","company_id":"mul-t-lock-usa-inc-","location":"Chicago, Illinois","positions":[{"description":"","duration":"Feb 2019 Jan 2020 1 year","duration_short":"1 year","end_date":"Jan 2020","start_date":"Feb 2019","subtitle":"Mul-T-Lock USA, Inc.","title":"Midwest Sales Manager"}],"url":"https://www.linkedin.com/company/mul-t-lock-usa-inc-"},{"company":"Johnson Controls","company_id":"johnson-controls","location":"Milwaukee, Wisconsin","positions":[{"description":"","duration":"Oct 2007 Feb 2019 11 years 5 months","duration_short":"11 years 5 months","end_date":"Feb 2019","start_date":"Oct 2007","subtitle":"Johnson Controls","title":"District Sales Manager"}],"url":"https://www.linkedin.com/company/johnson-controls"}]', '["David Zwalinski “It has always been a pleasure to work with Bill and he is certainly one that knows what he is talking about. Is a dependable, knowledgeable, and punctual professional. I look forward to the next project that we have a chance to work together on and would recommend him to anyone I know.”","Mike M. “Having worked for several years together with Bill, I can speak from first hand experience. Bill has demonstrated extraordinary leadership and capabilities. He has a keen ability to look at a situation from all sides and listening to all parties before arriving at sound decisions and effective solutions. Bill puts 110%+ into his career. Bill is someone who is always there to be supportive and lend a helping hand. He has a successful trackrecord in sales and is extremely successful at making and maintaining working relationships both internally and externally. I look forward to working together with Bill for years to come.”"]'] User: ['Mike Truax', 'Mid-manager with 10 years management experience.Career orientedSpecialties: Strong Electronics and Optics BackgroundLeadershipTraining and instruction (Formal and on the job)', 'Production Line Lead', 'Healthcare AZ', '[{"company":"Healthcare AZ","company_id":null,"location":"Goodyear, Arizona, United States","positions":[{"description":"","duration":"Mar 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Healthcare AZ","title":"Production Line Lead"}],"url":""},{"company":"KBR, Inc.","company_id":"kbr-inc","location":"United States","positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"KBR, Inc.","title":"Maintenance Mechanic, Electrical Controls Lead"}],"url":"https://www.linkedin.com/company/kbr-inc"},{"company":"Tokyo Electron America, Inc.","company_id":"tokyo-electron-america-inc.","location":"Chandler, Arizona","positions":[{"description":"","duration":"Oct 2019 Nov 2020 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2020","start_date":"Oct 2019","subtitle":"Tokyo Electron America, Inc.","title":"Field Service Engineer/Start-up Engineer"}],"url":"https://www.linkedin.com/company/tokyo-electron-america-inc."},{"company":"GE Renewable Energy","company_id":"gerenewableenergy","location":"Phoenix, Arizona Area","positions":[{"description":"","duration":"Feb 2019 Oct 2019 9 months","duration_short":"9 months","end_date":"Oct 2019","start_date":"Feb 2019","subtitle":"GE Renewable Energy","title":"Electro Mechanical Technician"}],"url":"https://www.linkedin.com/company/gerenewableenergy"},{"company":"Siemens","company_id":"siemens","location":"","positions":[{"description":"","duration":"Sep 2017 Feb 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Feb 2019","start_date":"Sep 2017","subtitle":"Siemens","title":"Field Service Mechanic/Team Lead"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Compound Photonics","company_id":"compound-photonics","location":"Phoenix, Arizona","positions":[{"description":"","duration":"Nov 2014 May 2017 2 years 7 months","duration_short":"2 years 7 months","end_date":"May 2017","start_date":"Nov 2014","subtitle":"Compound Photonics","title":"Project Coordinator/Engineering Technician"}],"url":"https://www.linkedin.com/company/compound-photonics"},{"company":"Melles Griot","company_id":"melles-griot","location":"Carlsbad, CA","positions":[{"description":"","duration":"May 2011 Nov 2014 3 years 7 months","duration_short":"3 years 7 months","end_date":"Nov 2014","start_date":"May 2011","subtitle":"Melles Griot","title":"Production Line Lead"}],"url":"https://www.linkedin.com/company/melles-griot"},{"company":"Cymer","company_id":"cymer","location":"Rancho Bernardo, CA","positions":[{"description":"","duration":"May 2010 May 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2011","start_date":"May 2010","subtitle":"Cymer","title":"Optics Production Tech 2"}],"url":"https://www.linkedin.com/company/cymer"},{"company":"US Navy","company_id":"us-navy","location":"","positions":[{"description":"Management, Project Management, Operations Management Management, Project Management, Operations Management","duration":"Jun 1991 Apr 2010 18 years 11 months","duration_short":"18 years 11 months","end_date":"Apr 2010","start_date":"Jun 1991","subtitle":"US Navy","title":"Cryptologic Technician (Technical) Chief CTTC"}],"url":"https://www.linkedin.com/company/us-navy"},{"company":"BEI Electronics","company_id":"bei-electronics","location":"Franksville, WI","positions":[{"description":"","duration":"Mar 2000 May 2001 1 year 3 months","duration_short":"1 year 3 months","end_date":"May 2001","start_date":"Mar 2000","subtitle":"BEI Electronics","title":"Electronic Test and Repair Technician"}],"url":"https://www.linkedin.com/company/bei-electronics"}]', '["Rick Portugal “I worked with Larry for about a year in Cymer\'s Optics dept. He has a good technical aptitude and is a quick learner when given the opportunity. He takes the quality of his work very seriously while at the same time he has a good sense of humor. Definitely a great guy to have on a team.”","Stuart Jurist “Larry is definitely a \\"get-it-done\\" kind of guy. Learns quickly, applies himself to his work diligently. This, combined with his sense of humor and ability to get along well with others, makes him nice to have on the team.”"]']### Assistant: The agent's job is to work as a Regional Sales Manager at Inovonics in the Great Lakes Region, and today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in the healthcare industry.
### Human: Agent: ['Irina Kigelman', 'Experienced Application Support and Developer - SSIS and Report Designer - QA tester.An accomplished Systems Analyst with extensive experience in the entire software development lifecycle including requirements definition, technical specification, development, testing, implementation and support. Strong background developing and troubleshooting applications, analyzing data, designing and utilizing databases and creating reports. Known by pears as persistent, getting the job done, problem solver, customer focused and always willing to lend a helping hand. Able to work well in a team environment and as an independent contributor. Good communication, interpersonal and team building skills.Specialties: sql, ssis, ssrs, crystal reports, c/c++/c#, asp.net, visual basic, xml, forte, pl/1, cobol;sql server, visual studio, .net, access, oracle, sybase, db/2, adabas, natural, IMS, DL/1;TFS, winrunner, mercury QC, agile/scrum, Rally, SM7, SVN;shell scripting, vscript, vbscript, Aqua, Reservation systems, RunWay;windows, unix, ibm mvs, jcl', 'Experienced Application Support and Developer - SSIS and Report Designer - QA tester', 'Makor Solutions', '[{"company":"Makor Solutions","company_id":"makor-solutions","industry":"Information Technology and Services","location":"St. Louis Park, Minnesota","positions":[{"description":"","duration":"Aug 2016 - Present 5 years 2 months","duration_short":"5 years 2 months","end_date":"Present","start_date":"Aug 2016","subtitle":"Makor Solutions","title":"Business Intelligence Analyst"}],"url":"https://www.linkedin.com/company/makor-solutions"},{"company":"Aimia Inc., The Latitude Group consultant","company_id":"aimia-inc","location":"Plymouth, Minnesota","positions":[{"description":"Completed contract providing IT support and development for Epicor/Finance system. • Troubleshooting, fixing, testing and deploying SQL scripts, stored procedures, views and user functions to resolve the issues in financial reports. Utilizing SQL Server 2008.• Modifying and creating Crystal Reports, Epicor/Finance reports completing users’ requirements. • Modifying SSIS packages using Visual Studio 2008/10. Working with TFS as source control tool. Completed contract providing IT support and development for Epicor/Finance system. • Troubleshooting, fixing, testing and deploying SQL scripts, stored procedures, views and user functions to resolve the issues in financial reports. Utilizing SQL Server 2008.• Modifying and creating Crystal Reports, Epicor/Finance reports completing users’ requirements. • Modifying SSIS packages using Visual Studio 2008/10. Working with TFS as source control tool.","duration":"Jun 2014 Oct 2014 5 months","duration_short":"5 months","end_date":"Oct 2014","start_date":"Jun 2014","subtitle":"Aimia Inc., The Latitude Group consultant","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/aimia-inc"},{"company":"Bluestem Brands","company_id":"bluestem-brands","location":"","positions":[{"description":"Worked in IT Credit and Collection team. • 3rd level application support – being on call and troubleshooting production issues, when 2nd level support team needed help.• Resolving the tickets and fixing bugs in SSIS packages using Visual Studio 2008.• Automating processes, utilizing Windows scripts, Active Batch scheduler. • Deployment 3rd party vendor software releases. • Creating documentations for support and maintenance applications and SSIS packages Worked in IT Credit and Collection team. • 3rd level application support – being on call and troubleshooting production issues, when 2nd level support team needed help.• Resolving the tickets and fixing bugs in SSIS packages using Visual Studio 2008.• Automating processes, utilizing Windows scripts, Active Batch scheduler. • Deployment 3rd party vendor software releases. • Creating documentations for support and maintenance applications and SSIS packages","duration":"Oct 2011 Feb 2014 2 years 5 months","duration_short":"2 years 5 months","end_date":"Feb 2014","start_date":"Oct 2011","subtitle":"Bluestem Brands","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/bluestem-brands"},{"company":"Ecolab Inc., Kelly IT Services consultant","company_id":"ecolab","location":"Saint Paul, MN","positions":[{"description":"Three-month contract to develop Ecolab product sales analysis reports for the Global Business Analytic and Intelligence team. Development was done with SSRS, Microsoft SQL Server 2005.• Developed analysis reports with dynamic sub reports, pivot tables, and charts, matched required format, color, and style. • Designed stored procedures, queries, tables, and views. • Performed functional testing and set up reports to automated schedule. Three-month contract to develop Ecolab product sales analysis reports for the Global Business Analytic and Intelligence team. Development was done with SSRS, Microsoft SQL Server 2005.• Developed analysis reports with dynamic sub reports, pivot tables, and charts, matched required format, color, and style. • Designed stored procedures, queries, tables, and views. • Performed functional testing and set up reports to automated schedule.","duration":"Feb 2011 Apr 2011 3 months","duration_short":"3 months","end_date":"Apr 2011","start_date":"Feb 2011","subtitle":"Ecolab Inc., Kelly IT Services consultant","title":"SQL Developer"}],"url":"https://www.linkedin.com/company/ecolab"},{"company":"Carlson Wagonlit Travel","company_id":"mycwt","location":"","positions":[{"description":"• supported high level severity applications being on-call 24/7 for troubleshooting• upgraded old or developed new applications to meet new software or user requirements, or acquiring new clients.• created automated QA tests for a travel agent desktop Symphonie application• worked in Agile/Scrum framework as an application development team member, resolving defects in the Symphonie application.• supported daily process of editing travel transactions that involved 20 applications on Mainframe, Windows and Unix computers.","duration":"Oct 1999 Nov 2009 10 years 2 months","duration_short":"10 years 2 months","end_date":"Nov 2009","start_date":"Oct 1999","subtitle":"Carlson Wagonlit Travel","title":"Systems Analyst"}],"url":"https://www.linkedin.com/company/mycwt"},{"company":"West Group Inc., Keane consultant","company_id":null,"location":"","positions":[{"description":"Development project team member for an application support project.Developed and modified database applications for a variety of company systems including order fulfillment, finance, marketing / sales, product, customer information which were mainframe based systems using ADABAS, TSO/ISPF and CICS, written in PL/1 and Natural. Developed statements of work, user requirement definitions, and technical design specifications.Coded, tested, implemented and provided post implementation support.","duration":"Aug 1997 Sep 1999 2 years 2 months","duration_short":"2 years 2 months","end_date":"Sep 1999","start_date":"Aug 1997","subtitle":"West Group Inc., Keane consultant","title":"Systems Analyst"}],"url":""},{"company":"Forms of Law, Inc","company_id":null,"location":"","positions":[{"description":"Created complex multi-page-printed Crystal Reports for a bankruptcy software application package. Created complex multi-page-printed Crystal Reports for a bankruptcy software application package.","duration":"Jan 1996 Jan 1997 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 1997","start_date":"Jan 1996","subtitle":"Forms of Law, Inc","title":"Reports Developer"}],"url":""},{"company":"KB Ministry of Education Computer Center","company_id":null,"location":"","positions":[{"description":"Created educational audiovisual programs for elementary age students in a PC environment. Created educational audiovisual programs for elementary age students in a PC environment.","duration":"Sep 1993 Nov 1994 1 year 3 months","duration_short":"1 year 3 months","end_date":"Nov 1994","start_date":"Sep 1993","subtitle":"KB Ministry of Education Computer Center","title":"Programmer Analyst"}],"url":""},{"company":"KB State University","company_id":null,"location":"","positions":[{"description":"As a member of DBA team designed IMS databases for an automatic design system. Created the database logical and physical structures, coded the database software, and developed programs that interface with databases, wrote technical documentation, provided consultations with internal IMS users and managed interns. Project environment included IMS, DL/1, PL/1 batch programs on IBM MVS Mainframe computer. As a member of DBA team designed IMS databases for an automatic design system. Created the database logical and physical structures, coded the database software, and developed programs that interface with databases, wrote technical documentation, provided consultations with internal IMS users and managed interns. Project environment included IMS, DL/1, PL/1 batch programs on IBM MVS Mainframe computer.","duration":"Jan 1990 Jan 1993 3 years 1 month","duration_short":"3 years 1 month","end_date":"Jan 1993","start_date":"Jan 1990","subtitle":"KB State University","title":"Senior Research Scientist"}],"url":""}]', '["James Grindeland “Irina is a very dedicated and hard working individual. She demonstrated excellent knowledge in both SQL and code development and always strived for the best solution to a problem. Irina has always been a pleasure to work with and I welcome the opportunity to do so again.”","Alla Belkin “It is my pleasure to provide a recommendation for Irina Kigelman. She is a dedicated and hard working individual. Though we had never worked on the same project, I know Irina as a very thorough, detail oriented, and reliable. In addition to her great professional attitude, Irina is a good person to work with. I am missing her.”"]'] User: ['David Ching', 'Core Competencies: Business Analysis SQL Server / T-SQL Programming Java / VB.NET Continuous Improvements: DMAIC, PDCA Experience: Manufacturing Execution Systems Application Support/Development Business Analysis Server Databases Front End Program Development Collaboration with IT, operations/supply-chain, marketing, and off-shore Statistical Analysis Financial Analysis', 'Software Engineer at Andersen Corporation', 'Andersen Corporation', '[{"company":"Andersen Corporation","company_id":"andersen","industry":"Wholesale Building Materials","location":null,"positions":[{"description":"• Agile Java software development• Executing cross-functional operations and technical enhancements • Requirements gathering, workflow analysis, deployment coordination","duration":"Oct 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Andersen Corporation","title":"Software Engineer"},{"description":"• Reviewing system, operations, and product life-cycle impacts to multiple manufacturing locations• Coordinating and/or executing cross-functional operations and technical enhancements• Requirements gathering, workflow analysis, deployment coordination• On-call Manufacturing Execution Systems support for multiple manufacturing locations• JavaScript programming• SAP Business Objects Universe Development• T-SQL query analysis and optimization","duration":"May 2013 - Present 9 years","duration_short":"9 years","end_date":"Present","start_date":"May 2013","subtitle":"Andersen Corporation","title":"IT Business Analyst"}],"url":"https://www.linkedin.com/company/andersen"},{"company":"OTSI","company_id":"otsi","location":"Store Support Center 11840 Valley View Rd. Eden Prairie, MN 55344","positions":[{"description":"• Tier 4 support/development for web-hosted in-store printing applications• Gathered requirements from marketing and retail integrity• Coordinated off-shore development of programmable sign templates for Jewel and Cub• Performed extensive QA and debugging on template development• Documented use-cases and requirements for eight grocery chains• Analyzed and repaired SQL Server 2008 table imports• Prepared executive summary of all signage used by 4 grocery chains • Tier 4 support/development for web-hosted in-store printing applications• Gathered requirements from marketing and retail integrity• Coordinated off-shore development of programmable sign templates for Jewel and Cub• Performed extensive QA and debugging on template development• Documented use-cases and requirements for eight grocery chains• Analyzed and repaired SQL Server 2008 table imports• Prepared executive summary of all signage used by 4 grocery chains","duration":"Oct 2012 Feb 2013 5 months","duration_short":"5 months","end_date":"Feb 2013","start_date":"Oct 2012","subtitle":"OTSI","title":"Contractor Consultant - Supervalu IT Retail Applications"}],"url":"https://www.linkedin.com/company/otsi"},{"company":"Bon Appétit Management Company","company_id":"bon-appetit-management-company","location":"3003 Snelling Ave North, Saint Paul MN","positions":[{"description":"Preparing and serving food, stocking, and cleaning. Preparing and serving food, stocking, and cleaning.","duration":"Sep 2009 Oct 2012 3 years 2 months","duration_short":"3 years 2 months","end_date":"Oct 2012","start_date":"Sep 2009","subtitle":"Bon Appétit Management Company","title":"Server"}],"url":"https://www.linkedin.com/company/bon-appetit-management-company"},{"company":"SUPERVALU","company_id":"supervalu","location":"Store Support Center 11840 Valley View Rd. Eden Prairie, MN 55344","positions":[{"description":"• Tier 4 support/development for web-hosted in-store printing applications• Produced solutions for corporate and independent retail chains• Performed extensive QA and debugging on template development• Produced web user interfaces and menu thumbnail images• Documented use-cases and requirements for four grocery chains• Presented requirements documentation to marketing and retail integrity • Tier 4 support/development for web-hosted in-store printing applications• Produced solutions for corporate and independent retail chains• Performed extensive QA and debugging on template development• Produced web user interfaces and menu thumbnail images• Documented use-cases and requirements for four grocery chains• Presented requirements documentation to marketing and retail integrity","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"SUPERVALU","title":"IT Summer Intern - Retail Applications"}],"url":"https://www.linkedin.com/company/supervalu"}]', '["Marianne Zacharias, CSM, SP, SGP, SSM, POPM “David was hired as a Summer Intern for SUPERVALU in 2012 and was assigned to my project team. He quickly became a valued asset to the project and valued team member. When David\'s Internship was over we then hired him as a contractor to continue his work for our team. He shows excellent skill in analysis, requirements gathering and troubleshooting, and worked very well with our business partners. David delivers all of his deliverables on time or early and with high quality, and I have thoroughly enjoyed working with David.”","James L Smith “David is a very committed student who applies himself to all tasks both in and out of class. He has adjusted well to the rigor of the college classroom and to an I.T. environment. David enjoys the challenge of learning new material and is not hesitant to ask questions of information he does not understand.”"]']### Assistant: The agent's job is to provide IT support and development for application systems, and today the user is reaching out to the agent because they need assistance with troubleshooting and optimizing SQL Server queries for their manufacturing execution systems.
### Human: Agent: ['Doug Edwards', "SPECIALTIES: Trainer Resourcing Expert for the IT Services Industry. Crafts Training Solutions for Technical Training Vendors, Helping them Increase Their Bottom Line. Doug has the Experience and Passion to Collaborate with IT Training Vendors on an Executive Level. He has Sold and Staffed IT Training Solutions for Over 35 Years! He Knows Most Everyone and Knows Exactly What is Needed to Help Sell IT Training Services. Class Trainers' Low Overhead Business Model Helps IT Training Vendors Increase their Staffing Abilities and Breadth of Offerings. Just contact Doug With Your Difficult Training Assignments. Class Trainer's Client Satisfaction Level is Over 99% for the Past 20 years! Why Lose Profitable Sales? PLEASE ADD CLASS TRAINERS TO YOUR DISTRIBUTION LIST FOR IT TRAINER NEEDS ... doug@classtrainers.com BACKGROUND: Doug Edwards is a nationally and internationally-known expert in the IT Training Industry. During his 30+ years of service to the IT industry, Doug successfully resourced and sold training and consulting services and elevated his skills to become an Executive Sales and Resource Director at a $165 million dollar IT services company (CGS, Inc.). He was instrumental in helping take a $300,000 training division and turning it into a $6.5 million dollar division. After personally witnessing the chaos in Manhattan on 9/11, and due to the economic changes in the Northeast, Doug seized the opportunity to open EDvantage, LLC in September 2002. Despite the poor economy, he hit the ground running and provided over 10,000 days of training to IBM alone, grossing $750,000 in sales his first year. It is his dedication to resourcing quality instructors and courseware for his clients that makes Class Trainers the success that it is. Doug was also Chairperson of TEN-J, (Technical Educators of New Jersey), a position held for six years. He organized and facilitated monthly meetings and supervised a board of six industry professionals. Up to 150 IT industry managers from companies around the NJ tri-state area, attended the monthly meetings.", '"YOUR RELIABLE PARTNER WHEN SOURCING GREAT IT TRAINERS"', 'Class Trainers, LLC', '[{"company":"Class Trainers, LLC","company_id":"class-trainers-llc","industry":"Business Skills Training","location":"United States","positions":[{"description":"Class Trainers\' mission is to provide expert IT Trainers to IT Training Vendors. We have the ability to \\"wholesale\\" instructors to our clients, given that we have little overhead and are in regular contact with over 1,100 IT Training Professionals ... all proven ... all properly vetted ... all guaranteed to make your job of staffing classes easier.We deliver instructor-led IT training topics for application developers, administrators, network professionals and managers.Whether you need a certified instructor in Microsoft Technologies, IBM, CompTIA, Oracle, CISCO, Security, LINUX, Legacy Systems, Open Source, Agile,, PMP, Project Management, Scrum, Six Sigma, ITSM, ITIL or Leadership, you will find that Class Trainers is the most cost-effective way to train groups of people. We have staffed IT Training Classes for companies such as IBM, Global Knowledge, New Horizons, LearnQuest, Protech, CGS, ITT , ANU ... it just goes on and on. Training Vendors continually ask us back because we make them look good! Just about everything from A+ to z/OS ... onsite or online.Let us source your IT Training Classes ... even the hard stuff. Why turn down business leads when you have an expert resourcing partner a few clicks away?","duration":"2002 - Present 20 years","duration_short":"20 years","end_date":"Present","start_date":"2002","subtitle":"Class Trainers, LLC","title":"Owner"}],"url":"https://www.linkedin.com/company/class-trainers-llc"},{"company":"IT Class Marketplace","company_id":null,"location":"United States","positions":[{"description":"INTRODUCING THE \\"IT CLASS MARKETPLACE\\" - AN ORGANIZATION THAT BRINGS TOGETHER MULTIPLE WORLD CLASS \\"IT TRAINING AND CERTIFICATION VENDORS, OFFERING GUARANTEED TO RUN PUBLIC CLASSES ... AND THE SERVICES OF OVER 1,400 CERTIFID INDEPENDENT ENTERPRISE IT INSTRUCTORS ... AT GREATLY DISCOUNTED PRICES.The IT Class Marketplace website is nearly finished. We are now working with our partners to list classes and offer ways to purchase them through the IT Class Marketplace. You can expect a comprehensive list of GTR IT Training Classes by June 2021.Think of this as bringing the concept of \\"Priceline.com\\" to the IT Training Industry. We are basically selling vacant virtual classroom seats at a discount. Simple as that!PS - If you are a Training Vendor and wish to include your GTR offerings on the IT Class Marketplace Website, please contact doug@classtrainers.com. We look forward to evaluating your services and collaborating with you.","duration":"Mar 2021 - Present 1 year 2 months","duration_short":"1 year 2 months","end_date":"Present","start_date":"Mar 2021","subtitle":"IT Class Marketplace","title":"Owner"}],"url":""},{"company":"Computer Generated Solutions, Inc.","company_id":"computer-generated-solutions","location":"","positions":[{"description":"Computer Generated Solutions is a $165 million dollar technical services firm. My division, CGS Learning Services, provides hands-on, instructor-led training workshops and distance learning in cutting-edge IT technologies. Responsible for CGS’s largest account, IBM. Last year, I personally achieved $2.2 million in sales, with a 52% profit margin. I also achieved 220% of quota and opened several large new accounts.Responsible for sales of Instructor-led, onsite technical training. Also responsible for sourcing instructors and managing training projects for Fortune 1000 companies. Six years as Chairperson of TEN-J (Technical Educators of New Jersey). In NYC on 9/11, laid-off several months later and started EDvantage, LLC which I presently own. Moved to Florida in 2004 and never looked back! :o)","duration":"Aug 1993 Jun 2002 8 years 11 months","duration_short":"8 years 11 months","end_date":"Jun 2002","start_date":"Aug 1993","subtitle":"Computer Generated Solutions, Inc.","title":"Director of Marketing, Resourcing"}],"url":"https://www.linkedin.com/company/computer-generated-solutions"},{"company":"TEN-J - Technical Educators of New Jersey","company_id":null,"location":"Somerset, NJ","positions":[{"description":"TEN-J is an affiliation of over 60 Fortune 1000 companies and consultants in the New Jersey area that meet to discuss current technical training methodologies and issues. As chairperson, responsibilities include setting policy for our organization, choosing topics and speakers for our meetings, and coordinating the TEN-J activities with other organizations. I also coordinate meeting activities with similar organizations such as MetroSET and Tempo, and national organizations such as ASTD. TEN-J is an affiliation of over 60 Fortune 1000 companies and consultants in the New Jersey area that meet to discuss current technical training methodologies and issues. As chairperson, responsibilities include setting policy for our organization, choosing topics and speakers for our meetings, and coordinating the TEN-J activities with other organizations. I also coordinate meeting activities with similar organizations such as MetroSET and Tempo, and national organizations such as ASTD.","duration":"Jan 1995 Jan 2002 7 years 1 month","duration_short":"7 years 1 month","end_date":"Jan 2002","start_date":"Jan 1995","subtitle":"TEN-J - Technical Educators of New Jersey","title":"Chairman"}],"url":""},{"company":"21ST CENTURY TRAINING","company_id":null,"location":"Marlboro, NJ","positions":[{"description":"21st Century Training, also known as Software Education, is a technical service organization, which specializes in \\"instructor-led\\" classroom training on IBM Mainframe, Mini and Microcomputer systems Worked there for 4 years, but after leaving for a 2 year consulting sales job, was asked back to Software Education Corporation to head up the company\'s marketing efforts, accountability included complete charge of direct sales, instructor contracting and overseeing the development of new courses. Complete responsibilities included the overall coordination of all of Software Education Corporation\'s departments. Coordinated all aspects of sales and resourcing for this IT Training company. Back in the day, it was all IBM Mainframe and instructor-led training. Course handouts were written, compiled and shipped to the client site. Labs were setup at client site. Specialized in MVS, VM, TSO/ISPF, JCL, COBOL, PL1, Fortran, Rexx, DB2, CICS, Systems Analysis & Design, etc ... for this six million dollar company.","duration":"Nov 1983 Aug 1993 9 years 10 months","duration_short":"9 years 10 months","end_date":"Aug 1993","start_date":"Nov 1983","subtitle":"21ST CENTURY TRAINING","title":"Vice President"}],"url":""},{"company":"Yourdon, Inc.","company_id":null,"location":"NYC","positions":[{"description":"Yourdon, Inc. was the pioneer of Structured Analysis & Design in the computer training industry. I successfully sold public and onsite training classes in all the available structured techniques.Responsibilities included ascertaining and satisfying the educational needs of existing major accounts, generating new accounts, market analysis, creating promotional campaigns, and acting as liaison between clients and instructors. Yourdon, Inc. was the pioneer of Structured Analysis & Design in the computer training industry. I successfully sold public and onsite training classes in all the available structured techniques.Responsibilities included ascertaining and satisfying the educational needs of existing major accounts, generating new accounts, market analysis, creating promotional campaigns, and acting as liaison between clients and instructors.","duration":"Mar 1982 Nov 1983 1 year 9 months","duration_short":"1 year 9 months","end_date":"Nov 1983","start_date":"Mar 1982","subtitle":"Yourdon, Inc.","title":"Sales Representative"}],"url":""}]', '["Rhoda Cahan “Doug is extremely \\"resourceful\\" at resourcing. He has a knack for coming up with the perfect person even for last minute requirements. Doug always comes through.”","David Sterling “Doug is a master at organization and providing training services across a wide spectrum of technologies. A keen insight on the people he works with, he does his best to provide clients with the best expertise available bar none. If you have training needs from Oracle to Microsoft, I urge you to call Doug.”"]'] User: ['Daniel S.', 'Email: yiwork01@gmail.com', 'Engineer, Pilot', 'Apple', '[{"company":"Apple","company_id":"apple","industry":"Consumer Electronics","location":"Cupertino, California, United States","positions":[{"description":"","duration":"2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"2020","subtitle":"Apple","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/apple"},{"company":"CryptoMove","company_id":"cryptomove","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Mar 2019 2020 1 year","duration_short":"1 year","end_date":"2020","start_date":"Mar 2019","subtitle":"CryptoMove","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/cryptomove"},{"company":"AirDeck Technologies US, Inc.","company_id":"airdec-ktech","location":"San Jose","positions":[{"description":"","duration":"Jul 2017 Feb 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Feb 2019","start_date":"Jul 2017","subtitle":"AirDeck Technologies US, Inc.","title":"Founding Software Engineer - full stack"}],"url":"https://www.linkedin.com/company/airdec-ktech"},{"company":"Trusiness LLC","company_id":null,"location":"San Jose","positions":[{"description":"","duration":"May 2016 May 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2017","start_date":"May 2016","subtitle":"Trusiness LLC","title":"Founding Full Stack Engineer"}],"url":""},{"company":"University of Arizona","company_id":"uarizona","location":"Tucson, Arizona Area","positions":[{"description":"• Researched in Named Data networking; Future Internet architecture ( http://named-data.net/) • Researched in Named Data networking; Future Internet architecture ( http://named-data.net/)","duration":"May 2015 Jul 2015 3 months","duration_short":"3 months","end_date":"Jul 2015","start_date":"May 2015","subtitle":"University of Arizona","title":"Assistant Research"}],"url":"https://www.linkedin.com/company/uarizona"}]', '["Rakesh Kandibanda “It was my pleasure working with Daniel. He has great innovative ideas and knows how to make these ideas happen into reality part of the product. He is strong in algorithms design and data structures. He pays attention to minute details and always willing to get things done the best possible way. We worked together on creating a fully functional private cloud product during which he never compromised on quality and delivered the feature set on time with lot of innovation part of the design. Always willing to go extra mile and deliver the best design and product. Daniel always keeps himself up to date on latest technologies and frameworks and willing to apply right tools to the right problems at hand. I highly reccomend him.”","Shaun Au “Daniel is a gifted software engineer with a passion for new technology and new tools. He thrives on discovering creative solutions for complex front end and back end engineering challenges. He’s also a detail oriented developer with keen eyes for frictionless user experience. He is also a solid team player who loves to participate in design sprints and delivers in an agile environment. Daniel is a valuable asset to any product development team. ”"]']### Assistant: The agent's job is to source and provide expert IT trainers to IT training vendors, and today, the agent is reaching out to the user because they need to discuss potential collaboration on training solutions for Apple's software engineering team.
### Human: Agent: ['Brian Bruce', 'Motivated, Goal-Oriented Self-Starter who thrives in a problem solving, team environment. I have highly developed listening, analytical and mediation skills with the proven ability to talk with anyone in any situation, especially in culturally diverse settings. I am an experienced sales manager and trainer with strong multi-tasking and leadership skills, able to work effectively across broad, complex organizations for maximum results. I am a hands-on professional who values relationships built on trust and integrity. Specialities: Results-Driven Leadership * Sales Management * Problem Solving', 'Landscape and Tree Care Ambassador within the Plant Health Care World, specializing in Plant Growth Regulators. Southwest U.S. Regional Manager', 'Rainbow Ecoscience', '[{"company":"Rainbow Ecoscience","company_id":"rainbow-ecoscience","industry":"Environmental Services","location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Rainbow Treecare Scientific Advancements (RTSA) is creating extraordinary breakthroughs in the green industry across the United States. A fundamental premise of Rainbow is the integrity of our people, products, and services. For more than 40 years, Rainbow has been dedicated to scientifically proven-methods and we believe in continuous education, research, and discovery as we support and grow as leaders in our industry. Our plant health care products and services are guaranteed to give complete customer satisfaction while delivering unprecedented service, performance, quality, and value.Years of experience in the green industry being honest, accountable, having great values, and being backed by science leads to opportunities to educate, train, and assist companies to be successful. As a Territory Manager in the west, I work with landscape companies, tree companies, golf courses, colleges, and municipalities to sustain a viable healthy landscape today and into the future. I can assist in providing opportunities for plant health care, labor shortages, improve quality, minimizing workplace safety hazards and growing the bottom line.","duration":"Oct 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Oct 2018","subtitle":"Rainbow Ecoscience","title":"Southwest Regional Manager (California, Arizona, Nevada, and Hawaii)"}],"url":"https://www.linkedin.com/company/rainbow-ecoscience"},{"company":"Four Seasons Tree Care","company_id":"four-seasons-tree-care","location":null,"positions":[{"description":"","duration":"Jun 2013 Oct 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2018","start_date":"Jun 2013","subtitle":"Four Seasons Tree Care","title":"Director Of Operations"},{"description":"","duration":"Jun 2013 Oct 2018 5 years 5 months","duration_short":"5 years 5 months","end_date":"Oct 2018","start_date":"Jun 2013","subtitle":"Four Seasons Tree Care","title":"General Manager, Greater Inland Empire"}],"url":"https://www.linkedin.com/company/four-seasons-tree-care"},{"company":"Project Walk Paralysis Recovery Centers","company_id":"project-walk-spinal-cord-injury-recovery","location":"Carlsbad, CA","positions":[{"description":"","duration":"2011 Mar 2013 2 years","duration_short":"2 years","end_date":"Mar 2013","start_date":"2011","subtitle":"Project Walk Paralysis Recovery Centers","title":"Senior Business Development Manager"}],"url":"https://www.linkedin.com/company/project-walk-spinal-cord-injury-recovery"},{"company":"City of Oceanside","company_id":"city-of-oceanside","location":"Oceanside, CA","positions":[{"description":"","duration":"Aug 1993 Jan 2011 17 years 6 months","duration_short":"17 years 6 months","end_date":"Jan 2011","start_date":"Aug 1993","subtitle":"City of Oceanside","title":"Police Officer"}],"url":"https://www.linkedin.com/company/city-of-oceanside"}]', '["Erik Lindberg “Brian Bruce consistently demonstrates superior knowledge in the plant healthcare field and is a great resource for myself and tree care companies throughout the west coast. He has a great attitude and is always eager to help others learn more about PHC practices. I\'ve personally witnessed him help businesses implement more efficient practices, and he always does it at the pace that they feel comfortable with. Brian is a quality person who I would highly recommend!”","Mary Belden-McGrath “Brian Bruce is an incredible leader and role model. He is one of the most authentic, driven, open, honest, and respected men I know. He was a student in two of our 3-day immersion leadership development classes and I got to see the core of who he is. I also worked with his leadership team and some of his family members over the past 3-4 years. Brian is willing to do whatever it takes to dig in to be his best. He’s open to feedback and applies it. He’s hungry and humble. He’s fantastic at relationships and follow through. I am honored to know this man. Mary Belden-McGrath”"]'] User: ['Chad Pohja', 'With more than 10 years of technology support and management experience, I excel at achieving customer satisfaction while creating the team environment that is so important to a successful organization. I have a passion for all things related to technology. I excel at: • Collaboration within the organization and finding solutions to both technical and business problems • Critical thinking when looking at current processes and how improvements can be made • Leadership and teamwork I have expertise with: • Microsoft Teams • SharePoint Online • Office 365 • Windows', 'M365 Sales Engineer at Enabling Technologies', 'Enabling Technologies', '[{"company":"Enabling Technologies","company_id":"enabling-technologies","industry":"IT Services and IT Consulting","location":"","positions":[{"description":"","duration":"Jan 2022 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"Jan 2022","subtitle":"Enabling Technologies","title":"M365 Sales Engineer"}],"url":"https://www.linkedin.com/company/enabling-technologies"},{"company":"University of Northern Colorado","company_id":"university-of-northern-colorado","location":null,"positions":[{"description":"Lead team that services and supports over 3000 computers on UNC Campus- Directly supervise eight full time desktop technicians and 4-8 student desktop technicians- Maintain relationships with college and department leaders at UNC- Directly support executive leadership and Board of Trustees at UNC- Manage warranty and repair process for Dell and Apple computersMicrosoft Teams service owner- Teams Administration- Teams Training- Collaborate with other O365 administrators (Exchange, Azure AD)SharePoint Online service owner- Project manager for implementing new file storage infrastructure utilizing SharePoint Online- Migrating 300+ SharePoint 2016 sites to SharePoint Online- Migrating network file storage to SharePoint Online (1500+ users)Office 365 Services subject matter expert for Planner, Bookings, Stream, etcManage annual computer refresh project- Design standard computer builds and custom builds for specific applicationsVendor management for client endpoint purchases and surplus removalITSM Administration- Project assist on recent ITSM implementationMember of UNC IT Leadership team focused on strategic planning for the IT DepartmentParticipate in IT Governance groupsCollaborate with other IM&T teams to troubleshoot and solve technology issues on campus","duration":"Mar 2017 Jan 2022 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jan 2022","start_date":"Mar 2017","subtitle":"University of Northern Colorado","title":"Desktop Support & Collaboration Manager"},{"description":"Maintain and support campus communications systems - Troubleshoot technical issues and outages with Cisco Unified Communications Manager - Support communication desktop applications including Skype for Business, Cisco Agent, Cisco Supervisor, and Historical Reports - Work with clientele to design solutions to communications problems - Customer moves, adds and changes within Cisco Unified Communications Manager, Microsoft Unified Messaging, and other campus communications software packagesMaintain and support campus LAN/WAN networks - Troubleshoot, replace, and deploy Cisco network switches - Work with end users to ensure devices connectivity to UNC network - Complete installation and upgrade IM&T projects as assigned - Work closely with Netcom team members to troubleshoot and solve any network related issuesCollaborate with other IM&T teams to troubleshoot and solve technology issues on campus","duration":"Nov 2015 Mar 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2017","start_date":"Nov 2015","subtitle":"University of Northern Colorado","title":"IT Professional, Voice Engineer"}],"url":"https://www.linkedin.com/company/university-of-northern-colorado"},{"company":"CTI Communications","company_id":"cti-communications","location":null,"positions":[{"description":"As Vice President at CTI Communications I oversee the daily operations of the organization including:• Sales and Business Development• System Design and Engineering• Technical Support and Operations• Vendor Management","duration":"Nov 2012 Oct 2015 3 years","duration_short":"3 years","end_date":"Oct 2015","start_date":"Nov 2012","subtitle":"CTI Communications","title":"Vice President"},{"description":"","duration":"Nov 2007 Oct 2012 5 years","duration_short":"5 years","end_date":"Oct 2012","start_date":"Nov 2007","subtitle":"CTI Communications","title":"Account"}],"url":"https://www.linkedin.com/company/cti-communications"},{"company":"Kroll Factual Data","company_id":"kroll","location":"","positions":[{"description":"· Relationship management of major accounts, including accounts within company’s top 25· Supported eleven sales reps in setting up large accounts · Worked within western region pod to maintain and support $500K of monthly revenue in house accounts· Developed business relationships and sought new revenue in the Houston Texas area· Placed cold calls within region resulting in increased revenue for KFD· Managed large regional clients including Cornerstone Mortgage, Network Funding, & Home123· Interacted with clients by providing costumer service and product training· Sales championed direct integration with Cornerstone Mortgage LOS resulting in 38% increase in revenue from 04/06 to 04/07","duration":"Sep 2005 Sep 2007 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2007","start_date":"Sep 2005","subtitle":"Kroll Factual Data","title":"Account Services"}],"url":"https://www.linkedin.com/company/kroll"},{"company":"University of Northern Colorado","company_id":"university-of-northern-colorado","location":"","positions":[{"description":"Maintained Telephone Infrastructure on Campus Maintained Telephone Infrastructure on Campus","duration":"Sep 2003 Sep 2005 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2005","start_date":"Sep 2003","subtitle":"University of Northern Colorado","title":"Telephone Specialist"}],"url":"https://www.linkedin.com/company/university-of-northern-colorado"}]', '["Adam Pope “Chad is hands down one of the most knowledgeable and prepared individuals I have had the pleasure of working with. He has always put the customer first and found solutions to meet thier needs above his own. I would give my highest recommendation for any company to work with him in future ventures.”","Marcus McCutchen “Chad is an excellent employee and hard worker. He was quick to learn not only our Legacy equipment but was also key in the early deployment of our VoIP system. He retained his knowledge very well and was a hard independent worker who used self initative to complete various tasks. When he left he was greatly missed. I would recommend Chad to anyone, he will quickly become a valued member of your workforce team.”"]']### Assistant: The agent's job is to provide sales support and find solutions for technical and business problems. Today, the agent is reaching out to the user because they need assistance in implementing more efficient technology practices for their organization.
### Human: Agent: ['Laura Stauss', 'Experienced Human Resources Executive with strong Leadership Development and Employee Relations skills. Concentration in multi-site, national Healthcare organizations with additional experience in hospitality industry. Specialties: Employe Relations, leadership development, change agent, union and labor relations, training, talent acquisition and management', 'Vice President of Human Resources at Huggins Hospital', 'Huggins Hospital', '[{"company":"Huggins Hospital","company_id":null,"location":"Wolfeboro, NH","positions":[{"description":"Provide oversight of Human Resources, Recruitment, Volunteer Services, and Development for critical access hospital with approximately 500 employees. Provide oversight of Human Resources, Recruitment, Volunteer Services, and Development for critical access hospital with approximately 500 employees.","duration":"Apr 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Huggins Hospital","title":"Vice President of Human Resources"}],"url":""},{"company":"Human Resources Consulting Specialists","company_id":null,"location":"New England Area","positions":[{"description":"Provide independant HR services to clients located throughout the greater New England area. Short and long term assignments as well as interim projects as needed. Provide independant HR services to clients located throughout the greater New England area. Short and long term assignments as well as interim projects as needed.","duration":"Jan 2011 Apr 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2012","start_date":"Jan 2011","subtitle":"Human Resources Consulting Specialists","title":"HR Consultant"}],"url":""},{"company":"Kindred Healthcare Corporation, Hospital Division","company_id":null,"location":"Califoria Distrit","positions":[{"description":"HR Executive for 8 LTAC hospitals in Southern California - supervision of 8 HR coordinators in each location. HR Executive for 8 LTAC hospitals in Southern California - supervision of 8 HR coordinators in each location.","duration":"Jan 2006 Jul 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2010","start_date":"Jan 2006","subtitle":"Kindred Healthcare Corporation, Hospital Division","title":"Regional Director of Human Resources"}],"url":""},{"company":"Global Staffing Solutions","company_id":null,"location":"Rio Rancho, NM","positions":[{"description":"Developed, implemented and managed this consulting firm that provided outsourced recruitment and HR services to large clients on a nationwide basis. Developed, implemented and managed this consulting firm that provided outsourced recruitment and HR services to large clients on a nationwide basis.","duration":"Jan 2000 Jan 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2006","start_date":"Jan 2000","subtitle":"Global Staffing Solutions","title":"President/CEO"}],"url":""},{"company":"Sun Healthcare Group","company_id":null,"location":"Albuquerque, New Mexico Area","positions":[{"description":"Implemented and managed centralized recruitment department for SunDance Rehabilitation Division, consisting of supervision of 20 recruiters and 12 telemarketers nationwide. Additonal development of jobline and call center, as well as productivity and commission plans for this department. Implemented and managed centralized recruitment department for SunDance Rehabilitation Division, consisting of supervision of 20 recruiters and 12 telemarketers nationwide. Additonal development of jobline and call center, as well as productivity and commission plans for this department.","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Sun Healthcare Group","title":"Sr. National Director of Staffing and Recruitment"}],"url":""}]', '["Betsy Eberle Zaimis “Working with Laura was a pleasure! We traveled together, set up Healthcare Recruitment Expo\'s and consulted on hiring Healthcare Professionals from the U.S. and Canada. Laura is a seasoned leader, consultant and recruitment professional. I highly recommend Laura, as she is the best in her field.”","Jim Hummer “It was my pleasure to work with Laura during her time at SunDance Rehabilitation. She was very well respected as a professional, energetic, creative and responsive leader.”"]'] User: ['Laura Stauss', 'Experienced Human Resources Executive with strong Leadership Development and Employee Relations skills. Concentration in multi-site, national Healthcare organizations with additional experience in hospitality industry. Specialties: Employe Relations, leadership development, change agent, union and labor relations, training, talent acquisition and management', 'Vice President of Human Resources at Huggins Hospital', 'Huggins Hospital', '[{"company":"Huggins Hospital","company_id":null,"location":"Wolfeboro, NH","positions":[{"description":"Provide oversight of Human Resources, Recruitment, Volunteer Services, and Development for critical access hospital with approximately 500 employees. Provide oversight of Human Resources, Recruitment, Volunteer Services, and Development for critical access hospital with approximately 500 employees.","duration":"Apr 2012 - Present 9 years 11 months","duration_short":"9 years 11 months","end_date":"Present","start_date":"Apr 2012","subtitle":"Huggins Hospital","title":"Vice President of Human Resources"}],"url":""},{"company":"Human Resources Consulting Specialists","company_id":null,"location":"New England Area","positions":[{"description":"Provide independant HR services to clients located throughout the greater New England area. Short and long term assignments as well as interim projects as needed. Provide independant HR services to clients located throughout the greater New England area. Short and long term assignments as well as interim projects as needed.","duration":"Jan 2011 Apr 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Apr 2012","start_date":"Jan 2011","subtitle":"Human Resources Consulting Specialists","title":"HR Consultant"}],"url":""},{"company":"Kindred Healthcare Corporation, Hospital Division","company_id":null,"location":"Califoria Distrit","positions":[{"description":"HR Executive for 8 LTAC hospitals in Southern California - supervision of 8 HR coordinators in each location. HR Executive for 8 LTAC hospitals in Southern California - supervision of 8 HR coordinators in each location.","duration":"Jan 2006 Jul 2010 4 years 7 months","duration_short":"4 years 7 months","end_date":"Jul 2010","start_date":"Jan 2006","subtitle":"Kindred Healthcare Corporation, Hospital Division","title":"Regional Director of Human Resources"}],"url":""},{"company":"Global Staffing Solutions","company_id":null,"location":"Rio Rancho, NM","positions":[{"description":"Developed, implemented and managed this consulting firm that provided outsourced recruitment and HR services to large clients on a nationwide basis. Developed, implemented and managed this consulting firm that provided outsourced recruitment and HR services to large clients on a nationwide basis.","duration":"Jan 2000 Jan 2006 6 years 1 month","duration_short":"6 years 1 month","end_date":"Jan 2006","start_date":"Jan 2000","subtitle":"Global Staffing Solutions","title":"President/CEO"}],"url":""},{"company":"Sun Healthcare Group","company_id":null,"location":"Albuquerque, New Mexico Area","positions":[{"description":"Implemented and managed centralized recruitment department for SunDance Rehabilitation Division, consisting of supervision of 20 recruiters and 12 telemarketers nationwide. Additonal development of jobline and call center, as well as productivity and commission plans for this department. Implemented and managed centralized recruitment department for SunDance Rehabilitation Division, consisting of supervision of 20 recruiters and 12 telemarketers nationwide. Additonal development of jobline and call center, as well as productivity and commission plans for this department.","duration":"1996 2000 4 years","duration_short":"4 years","end_date":"2000","start_date":"1996","subtitle":"Sun Healthcare Group","title":"Sr. National Director of Staffing and Recruitment"}],"url":""}]', '["Betsy Eberle Zaimis “Working with Laura was a pleasure! We traveled together, set up Healthcare Recruitment Expo\'s and consulted on hiring Healthcare Professionals from the U.S. and Canada. Laura is a seasoned leader, consultant and recruitment professional. I highly recommend Laura, as she is the best in her field.”","Jim Hummer “It was my pleasure to work with Laura during her time at SunDance Rehabilitation. She was very well respected as a professional, energetic, creative and responsive leader.”"]']### Assistant: The agent's job is to provide independent HR services to clients located throughout the greater New England area, and today the user is reaching out to the agent because they need assistance with talent acquisition and management for their multi-site healthcare organization.
### Human: Agent: ['Andy McCormick', 'What I do professionally: Track, Analyze, Respond. What are my professional priorities: Ship, Shipmate, Self.', 'Project Manager and Operations at Packet Tide / EE Harbor', 'Packet Tide, LLC', '[{"company":"Packet Tide, LLC","company_id":"packet-tide-llc","industry":"Computer Software","location":"","positions":[{"description":"","duration":"Sep 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Sep 2019","subtitle":"Packet Tide, LLC","title":"Project Manager and Operations"}],"url":"https://www.linkedin.com/company/packet-tide-llc"},{"company":"DuBose Web Group","company_id":"dubose-web-group","location":null,"positions":[{"description":"","duration":"Jan 2017 Sep 2019 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2019","start_date":"Jan 2017","subtitle":"DuBose Web Group","title":"Director of Operations"},{"description":"","duration":"Mar 2015 Jan 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jan 2017","start_date":"Mar 2015","subtitle":"DuBose Web Group","title":"Director of Development"},{"description":"","duration":"Jun 2014 Mar 2015 10 months","duration_short":"10 months","end_date":"Mar 2015","start_date":"Jun 2014","subtitle":"DuBose Web Group","title":"Web Application Developer"}],"url":"https://www.linkedin.com/company/dubose-web-group"},{"company":"Chiseled Images","company_id":"chiseled-images-llc","location":"","positions":[{"description":"Business Operations Customer Relations - customer aquisition, customer satisfaction, lead follow up, and technical support Website Design and Programming - Building custom responsive websites and plugins for photographers and non-profit orginizations. Most websites are WordPress based or built static from scratch.SEO and online marketing consultations and implementations - keyword analysis, SEO implementation, content development Graphic Design - design for photo albums, cards, and marketing materialSmall Business Consulting - bookkeeping, budgeting, sales analysis, pricingSoftware training and consulting - Photoshop training, as well as other software within the photography industry.","duration":"Aug 2009 Mar 2015 5 years 8 months","duration_short":"5 years 8 months","end_date":"Mar 2015","start_date":"Aug 2009","subtitle":"Chiseled Images","title":"Owner"}],"url":"https://www.linkedin.com/company/chiseled-images-llc"},{"company":"Cynthia Pace Photography","company_id":null,"location":"","positions":[{"description":"In charge of all production, quality, IT, accounting, and employees of a medium sized Portrait Studio. Jobs included but are not limited to: Quality Control, managing employees, retouching, assisting in sessions, all IT, software and equipment purchasing, accounting (including payroll), ad design, and assisting in creating marketing and promotion strategies. In 2010 certified with Adobe systems as an Adobe Photoshop Expert (Ace In charge of all production, quality, IT, accounting, and employees of a medium sized Portrait Studio. Jobs included but are not limited to: Quality Control, managing employees, retouching, assisting in sessions, all IT, software and equipment purchasing, accounting (including payroll), ad design, and assisting in creating marketing and promotion strategies. In 2010 certified with Adobe systems as an Adobe Photoshop Expert (Ace","duration":"Aug 2005 Sep 2011 6 years 2 months","duration_short":"6 years 2 months","end_date":"Sep 2011","start_date":"Aug 2005","subtitle":"Cynthia Pace Photography","title":"Production Manager"}],"url":""},{"company":"Eckerd Drugs","company_id":null,"location":"","positions":[{"description":"(Title changed after company realignment)In charge of One-Hour photo lab operations and training for local area stores (Title changed after company realignment)In charge of One-Hour photo lab operations and training for local area stores","duration":"Jun 2004 Dec 2005 1 year 7 months","duration_short":"1 year 7 months","end_date":"Dec 2005","start_date":"Jun 2004","subtitle":"Eckerd Drugs","title":"Express Photo Lab Manager / Express Photo Training Lead Technician"}],"url":""}]', '["Cyndy Porter “I work with Andy and Chiseled Images for retouching of my portrait work as well as marketing materials. He is detail oriented, talented and creative. He is a photographer and understands the needs of a busy photography studio. He works to understand the style of the photographer whom he is supporting and always meets deadlines. He has been a life saver for my business on several occasions on projects that needed extra work or quick turn around times. I think every portrait photographer who does have in house staff should work with Chiseled Images.”","Dennis Ming Nichols “As a technician, Andy is near-flawless. As a operations manager, he is very organized, level-headed, and innovative. I started working at Cynthia Pace Photography a few months before Andy. When he was brought onboard, he breathed new life into every aspect of the company and brought it into the digital age. Not only do I owe most of what I know about photoshop and digital imaging to Andy, but my current perspective on innovation and technology would have never been sparked without Andy\'s presence as a colleague. I give him my highest recommendation.”"]'] User: ['Susan Mann', 'Strong arts and design professional with a Certificate in Graphic Design and Photography from Emory University.', 'Photographer', 'SusanMannphoto', '[{"company":"SusanMannphoto","company_id":null,"location":"Brooklyn, New York","positions":[{"description":"Portrait Photographer for corporate headshots, actors, freelancers.Www.Susanmannphoto.com Portrait Photographer for corporate headshots, actors, freelancers.Www.Susanmannphoto.com","duration":"Oct 2009 - Present 12 years 3 months","duration_short":"12 years 3 months","end_date":"Present","start_date":"Oct 2009","subtitle":"SusanMannphoto","title":"Freelance Photographer / Artist"}],"url":""},{"company":"Minted","company_id":"minted","location":"Greater New York City Area","positions":[{"description":"","duration":"Jul 2017 Jan 2018 7 months","duration_short":"7 months","end_date":"Jan 2018","start_date":"Jul 2017","subtitle":"Minted","title":"Staff Photographer"}],"url":"https://www.linkedin.com/company/minted"},{"company":"Partners With Parents, Inc.","company_id":"partners-with-parents-inc.","location":"New York, New York, United States","positions":[{"description":"","duration":"Jun 2008 Nov 2009 1 year 6 months","duration_short":"1 year 6 months","end_date":"Nov 2009","start_date":"Jun 2008","subtitle":"Partners With Parents, Inc.","title":"Director Of Operations"}],"url":"https://www.linkedin.com/company/partners-with-parents-inc."},{"company":"Shelby County Schools","company_id":"shelby-county-schools","location":"Birmingham, Alabama, United States","positions":[{"description":"First and Third grade lead teacher First and Third grade lead teacher","duration":"Jun 2005 Aug 2008 3 years 3 months","duration_short":"3 years 3 months","end_date":"Aug 2008","start_date":"Jun 2005","subtitle":"Shelby County Schools","title":"Elementary School Teacher"}],"url":"https://www.linkedin.com/company/shelby-county-schools"},{"company":"Walt Disney World","company_id":"walt-disney-world","location":"Orlando, Florida, United States","positions":[{"description":"","duration":"Oct 2000 Mar 2005 4 years 6 months","duration_short":"4 years 6 months","end_date":"Mar 2005","start_date":"Oct 2000","subtitle":"Walt Disney World","title":"Singer"}],"url":"https://www.linkedin.com/company/walt-disney-world"},{"company":"USA TODAY","company_id":"usa-today","location":"New York, New York, United States","positions":[{"description":"Created mock-up advertisements for sales team presentations and pitches Created mock-up advertisements for sales team presentations and pitches","duration":"May 1999 Oct 2000 1 year 6 months","duration_short":"1 year 6 months","end_date":"Oct 2000","start_date":"May 1999","subtitle":"USA TODAY","title":"Marketing Coordinator"}],"url":"https://www.linkedin.com/company/usa-today"}]', '["Studio Laura Loving “Susie is my favorite portrait photographer for professional or personal life. Susie is truly gifted at capturing children and families. Not many photographers understand that you have about a 30 minute window before it\'s all over when it comes to kids. Susie gets it and can get that shot before time\'s up!”","Francie Denson “Susie Mann is truly gifted! She has offered her photography services to my family for years, and now to all of my employees company-wide, as she has captured outstanding email signature pictures for our Inside Sales and Customer Service team members. Susie has that natural ability of blending lighting and that perfect pose moment, with offering her subjects the calm to feel at-ease in front of a camera. I am delighted with her work, from family to professional needs, and would recommend her for any and all occasions!”"]']### Assistant: The agent's job is to track, analyze, and respond professionally, and today the agent is reaching out to the user because they need to discuss a collaborative project opportunity in the field of graphic design and photography.
### Human: Agent: ['Anuradha Singh', 'Over 10 years of experience in leading and managing user interface development for most complex functionality driven products. I enjoy the challenge of making things work, then making them work better and faster. Specialized in handling virtual teams. Experience includes: • Building UI competency and a UI team from the ground up • Designing experiences across complex ecosystems • End-to-End design from product conception to production • Managing multiple projects in various phases of development • Cross-functional collaboration with engineering, product management, sales engineers, marketing, program management, QA, documentation, and other professionals • Leading and mentoring developers • Efficient organizational work ethics, value based effective decision-making, • Team-based cooperation and communication skills • Specialties: Angular, Bootstrap, Oracle APEX, HTML, JavaScript, pl/sql, jQuery, Ajax, CSS', 'Senior Engineering Manager at Zuora', 'Zuora', '[{"company":"Zuora","company_id":"zuora","industry":"Internet Publishing","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Nov 2017 - Present 4 years 6 months","duration_short":"4 years 6 months","end_date":"Present","start_date":"Nov 2017","subtitle":"Zuora","title":"Senior Engineering Manager"}],"url":"https://www.linkedin.com/company/zuora"},{"company":"Leeyo Software Inc","company_id":"zuora-revpro","location":null,"positions":[{"description":"","duration":"Oct 2013 Oct 2017 4 years 1 month","duration_short":"4 years 1 month","end_date":"Oct 2017","start_date":"Oct 2013","subtitle":"Leeyo Software Inc","title":"Team Lead"},{"description":"","duration":"May 2012 Sep 2013 1 year 5 months","duration_short":"1 year 5 months","end_date":"Sep 2013","start_date":"May 2012","subtitle":"Leeyo Software","title":"Senior Software Engineer"},{"description":"","duration":"Oct 2011 Apr 2012 7 months","duration_short":"7 months","end_date":"Apr 2012","start_date":"Oct 2011","subtitle":"Leeyo Software","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/zuora-revpro"},{"company":"NIIT Technologies Limited","company_id":"niit-technologies-limited","location":"","positions":[{"description":"","duration":"Jan 2009 Sep 2011 2 years 9 months","duration_short":"2 years 9 months","end_date":"Sep 2011","start_date":"Jan 2009","subtitle":"NIIT Technologies Limited","title":"Software Engineer"}],"url":"https://www.linkedin.com/company/niit-technologies-limited"}]', '["Rob DeSisto “Anu is a the rare technologist who is both talented as an engineer and manager. She successfully shepherded the development of a large, complex client-side application into a product that users loved for its feature richness and customizability. In our coordinations, her talents as a manger were always on display: making salient points, asking prescient questions, and always doing everything possible to set her team up for success. When the conversation turned technical, she could always more than hold her own making clear that she understands the technologies on a deep level thanks to years of hands-on development.”","Stephen Winder “I had the privilege to work with Anuradha at Leeyo and Zuora enhancing the company’s Revenue Automation solutions. She is a highly dedicated and responsive person to her customer needs and is great to work with. Anuradha has an infectious work ethic and is well respected as a professional.”"]'] User: ['Mark Koenig', 'Experienced Software Designer with a demonstrated history of working in the information technology and services industry. Skilled in Scalability, Storage Area Network (SAN), Performance Tuning, Server Architecture, and Enterprise Software. Strong engineering professional graduated from Contra Costa Community College.', '30+ yrs in Supercomputing, data center specialist, problem solving specialist', 'Retired', '[{"company":"Retired","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Sep 2018","subtitle":"Retired","title":"Retired"}],"url":""}]', '["Dexter Smith “Mark Koenig is one of our strongest Research and Development team members. He strives to make our automated processes better. His knowledge and experience in scripting and coding is a major benefit for our organization.”","Kirby Collins “Mark applies innovation and pragmatism to any problem. He creates solutions that are useful not only to his own team but to other organizations and customers as well.”"]']### Assistant: The agent's job is to manage user interface development for complex functionality-driven products, and today the agent is reaching out to the user because they need assistance with performance tuning and server architecture for an enterprise software project.
### Human: Agent: ['Sundas Bellusa', 'Driven, focused, and knowledgeable marketing operations leader with extensive experience in high-performance, quota-driven environments in addition to a strong background within both corporate and entrepreneurial companies.', 'Digital Project Manager at Postclick', 'Postclick', '[{"company":"Postclick","company_id":"postclick","industry":"Software Development","location":"","positions":[{"description":"- Develop business analysis and data recording systems for use throughout the professional services department.- Architect, implement, and maintain advanced JIRA project automations and configurations.- Gather requirements from stakeholders and technical teams to develop comprehensive project plans and timelines. - Track, analyze, and report to key stakeholders on project progress, cost, risks, issues, prospective scope changes, and blockers. - Develop business analysis and data recording systems for use throughout the professional services department.- Architect, implement, and maintain advanced JIRA project automations and configurations.- Gather requirements from stakeholders and technical teams to develop comprehensive project plans and timelines. - Track, analyze, and report to key stakeholders on project progress, cost, risks, issues, prospective scope changes, and blockers.","duration":"Sep 2020 - Present 1 year 11 months","duration_short":"1 year 11 months","end_date":"Present","start_date":"Sep 2020","subtitle":"Postclick","title":"Digital Project Manager"}],"url":"https://www.linkedin.com/company/postclick"},{"company":"Uhuru Network","company_id":"uhuru-network","location":null,"positions":[{"description":"- Developed, engaged, and managed the integration planning and execution for the acquisition of a digital marketing agency.- Initiated the quarterly marketing strategy for new clients, advising to ensure channel optimization for immediate revenue, resource allocation, risk identification, and new business opportunities.- Lead client needs analysis and proposal meetings for account executives less familiar with digital marketing strategy.","duration":"Jan 2020 Sep 2020 9 months","duration_short":"9 months","end_date":"Sep 2020","start_date":"Jan 2020","subtitle":"Uhuru Network","title":"Digital Marketing Strategist"},{"description":"- Oversaw and reported on various projects from concept inception through launch and maintenance for clients across a variety of industries.- Merged business and digital marketing expertise to determine the priorities and scope of multiple project development cycles.- Managed the product backlog, detailing requirements, and interacted with clients and cross-functional teams to maintain timeline and quality of deliverables.","duration":"Jul 2018 Jan 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Jan 2020","start_date":"Jul 2018","subtitle":"Uhuru Network, LLC","title":"Product Owner & Digital Marketing Consultant"},{"description":"- Maintained a strong understanding of A/B testing, CRO strategy, landing page design and the tracking required to execute a successful Digital Marketing Campaign.Managed the strategy, execution, and communications for multiple client accounts and strategic partners simultaneously.- Measured and reported on executed marketing campaigns to inform future strategy and analyze results to optimize as necessary.- Developed internal processes, efficiencies and training to address internal impediments.","duration":"Jul 2017 Jul 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jul 2018","start_date":"Jul 2017","subtitle":"Uhuru Network, LLC","title":"Digital Marketing Consultant"}],"url":"https://www.linkedin.com/company/uhuru-network"},{"company":"Friendemic","company_id":"friendemic","location":null,"positions":[{"description":"- Directing day to day marketing operations with a concentration on increasing brand engagement and ROI for various accounts.- Designing and implementing innovative marketing strategies, provide creative support to multiple clients while maintaining significant knowledge of email campaigns, paid media campaigns, events, and social media.- Managed all aspects of marketing campaigns, from the initial campaign pitch, to campaign setup, execution, review and reporting.","duration":"Feb 2017 Jul 2017 6 months","duration_short":"6 months","end_date":"Jul 2017","start_date":"Feb 2017","subtitle":"Friendemic","title":"Digital Advertising Team Lead"},{"description":"Friendemic specializes in digital marketing and reputation management for many of the world’s largest automotive brands, retail-level dealer groups, individual dealerships, and retail businesses nationwide.Duties Include: - Developing paid media campaigns for clients across a variety of industries. Launching lead generation programs, managing various campaigns, developing comprehensive reports and identifying market needs.","duration":"May 2016 Feb 2017 10 months","duration_short":"10 months","end_date":"Feb 2017","start_date":"May 2016","subtitle":"Friendemic","title":"Digital Advertising Specialist"}],"url":"https://www.linkedin.com/company/friendemic"}]', '["Erin Cece, MBA, MS “It’s rare to come across a standout talent like Sundas. I worked one on one with Sundas for a client handoff where she was the Product Owner and the Digital Marketing Consultant overseeing the strategy for all the key performance indicators and digital marketing efforts. Sundas is a great communicator and has incredible depth and breadth of knowledge in the digital space. I think what makes her stand out is her ability to connect and engage with a wide variety of audiences and decision makers. She’s clear, concise, and efficient in her work. As an added bonus, she also has an incredible sense of humor and knows how to see the bright side in every situation. As a Product Owner or Digital Marketing Consultant, Sundas earns my highest recommendation. ”","Vanessa R M. “Sundas is beyond words one of the best co-workers I’ve ever had the pleasure to work with! As a Digital Marketing Consultant, she is extremely organized, analytical, able to assess, interpret performance results while managing marketing strategies and execute plans that align with campaign goals and client objectives. She’s not afraid to work hard and stick-to-it until results are achieved. Sundas is always willing to help wherever needed, always has a positive attitude and is a great team player. I’m confident that Sundas’ skills and willingness to learn will take her far in her career and will ensure her many future successes. I recommend her wholeheartedly!”"]'] User: ['Jennifer Becerra-Perez', 'Trusted, loyal and committed professional with over 20 years of progressive experience within Fortune 500 companies. Flourishes in a fast-paced, complex and global environment.', 'Executive Assistant - Solution Sales', 'ServiceNow', '[{"company":"ServiceNow","company_id":"servicenow","industry":"Software Development","location":"Santa Clara, CA","positions":[{"description":"","duration":"May 2016 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"May 2016","subtitle":"ServiceNow","title":"Executive Assistant"}],"url":"https://www.linkedin.com/company/servicenow"},{"company":"EPAC Technologies, Inc.","company_id":"epac","location":"San Leandro, CA","positions":[{"description":"• Responsible for the daily oversight of all order activities and content management for HP Press • Manages all production and HP ExpertOne customer certification inquiries globally.• Contributes input on design and structure of customer websites hosted by EPAC as well as functionality testing. • Processes and manages weekly sales invoicing for our finance team in accordance to company policy.• Collects on past due invoices on a weekly basis for our finance team in accordance with company policy.• Possesses extensive knowledge about the print industry in regards to technology, binding, limitations, file set up, etc.• Generates and analyzes sales reports for monthly finance meeting with high-level executives.• Organizes customer meetings and coordinates logistics while taking effective meeting minutes and following up on outstanding action items.• Selected to manage first website created for Hewlett-Packard by EPAC for the Learning and Development division at HP, this particular division has grown to be one of EPAC’s largest and successful accounts. • Exemplary account management consistently results in positive referrals within HP that have led to the partnerships of additional divisions between EPAC and Hewlett-Packard. • Establishes loyal partnerships and trust with various HP Employees, Channel Partners, Learning Partners, End Customers and partnerships with print partners in Italy and Malaysia for all EMEA and APJ region based projects. • Successfully cross-trained on teammates’ accounts to effectively provide coverage when away from the office. Experience managing accounts such as Brocade, Agilent Technologies and Life Technologies to name a few.• Trainer for EPAC’s internal Enterprise Resource Planning system for colleagues.• Chosen to back up the Director of Client Relations while she was on maternity leave. During this time, monitored vacations, schedules and calendars.","duration":"Sep 2004 May 2016 11 years 9 months","duration_short":"11 years 9 months","end_date":"May 2016","start_date":"Sep 2004","subtitle":"EPAC Technologies, Inc.","title":"Project Manager"}],"url":"https://www.linkedin.com/company/epac"},{"company":"DeHart\'s Printing Services","company_id":null,"location":"Santa Clara, CA","positions":[{"description":"• Effectively managed various print projects for Hewlett-Packard, Agilent Technologies and various independent publishers.• Processed and managed weekly sales invoicing and account billing for our finance team in accordance with company policy.• Coordinated customer press checks, customer meetings and customer tours.• Coordinated company holiday events and holiday gifts for employees.• Acted as back up to receptionist. Served as first point of contact, field and routed incoming telephone and email correspondence and greeted visitors.• Participated in organization’s efforts to gain ISO 9000 Certification. • Established relationships with outside vendors and external customers to create high quality customizable print projects while staying inline with budget.• Recognized as “Employee of the Month” on multiple occasions.• Acted as DeHart’s team lead for March of Dimes walk-a-thon four consecutive years. Also, coordinated t-shirt production for the event.","duration":"Jun 1997 Jul 2004 7 years 2 months","duration_short":"7 years 2 months","end_date":"Jul 2004","start_date":"Jun 1997","subtitle":"DeHart\'s Printing Services","title":"Customer Service Representative"}],"url":""}]', '["Craig Pratt “JBP joined our Global Product Line team in the spring of 2016...From day one she jumped in and became a valuable member of the team...Her willingness to learn new skills and tackle projects allowed me and my team of leaders to be more productive. JBP thank you for being such a pleasure to work with and I\'m glad we continue maintain our friendship post ServiceNow! ”","Shylah Tehrani “Jennifer and I are both Executive Assistants (supporting multiple execs) in our Sales Department and have worked closely on many daily requests, events and projects. Jennifer has so many strengths. Her attention to detail and organization is top notch! She is a self proclaimed perfectionist and it is very apparent in the way she works. She is prompt, reliable and resourceful. Jennifer takes great pride in her work and being accommodating to the needs of her executives, team and colleagues. Always with a friendly disposition and a smile on her face she brings joy to the office environment. I have great respect for her work ethic and her drive to always up her game. Any organization would find Jennifer to be a wonderful addition!”"]']### Assistant: The agent's job is to oversee project progress and report on key metrics, and today, the agent is reaching out to the user to gather information for a comprehensive marketing analysis.
### Human: Agent: ['Larry McCreanor', 'Summary Results oriented senior sales management and business development professional. More than twenty-five years in management, sales, design, marketing, installation and service of Security Systems. A creative professional with a proven track record in management, consultative sales, marketing, product selection and vendor relations, communicating, and identifying profitable business opportunities. Areas of Expertise Sales Management Client Needs Assessment Key Account Management Relationship Management Contract Negotiations Sales & Marketing Co-Marketing Partnerships New Account Development Customer Service / Satisfaction Supplier Partnership Specialties: automation, brochure design, business development, business plans, competitive, concept development, customer relations, financial, functional, imaging, marketing, microsoft, microsoft access, microsoft office, negotiation, networking, newspaper, presentation skills, pricing, project design, proposal writing, publicity, sales,', 'Regional Sales Manager Proxim Wireless', 'Free Agent', '[{"company":"Free Agent","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2012 - Present 9 years 3 months","duration_short":"9 years 3 months","end_date":"Present","start_date":"Oct 2012","subtitle":"Free Agent","title":"Looking for a great opportunity with a company that would benefit from my experience and work ethic"}],"url":""},{"company":"Henry Bros. Electronics","company_id":null,"location":"","positions":[{"description":"Implement sales effort for Security Integrator representing various manufacturers for access control, CCTV surveillance in Metro area.Prospect, propose and consummate the sale and installation of integrated security systemsDevelop relationships with new technology partners. Responsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, management review, presentations, negotiations, closings, sales to operations turnover and contracting","duration":"Jan 2009 Jan 2011 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2011","start_date":"Jan 2009","subtitle":"Henry Bros. Electronics","title":"Senior Account Executive"}],"url":""},{"company":"Siemens Building Technologies","company_id":"siemens","location":"","positions":[{"description":"Implement sales effort for Building Automation, Fire and Security Integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in Metro area.Build relationships with other Siemens operating companies to offer a single company solutionProspect, propose and consummate the sale and installation of integrated security systemsDevelop a Healthcare vertical market business plan and strategy Cultivated and maintained relationships with vendors, consultants architects and engineersResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, management review, presentations, negotiations, closings, sales to operations turnover and contracting","duration":"Jan 2007 Jan 2009 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2009","start_date":"Jan 2007","subtitle":"Siemens Building Technologies","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/siemens"},{"company":"Ingersoll Rand Security Technologies","company_id":"allegion-us","location":"","positions":[{"description":"SalesImplement sales effort for security integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in New Jersey and New York.Develop new and existing relationships with a commercial and industrial corporate clienteleCultivated and maintained relationships with vendors, consultants and architectsResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, presentations, negotiations, closings and contracting","duration":"Dec 2005 Apr 2007 1 year 5 months","duration_short":"1 year 5 months","end_date":"Apr 2007","start_date":"Dec 2005","subtitle":"Ingersoll Rand Security Technologies","title":"Senior Account Executive"}],"url":"https://www.linkedin.com/company/allegion-us"},{"company":"Service Works Inc","company_id":null,"location":"","positions":[{"description":"Implement sales effort for security integrator representing various manufacturers for access control, CCTV surveillance and burglar alarm systems in New Jersey and New York.Total responsibility and development of sales departmentProspect, propose and consummate the sale and installation of integrated security systemsActively involved in product selections with managementRecommended vertical markets and related tradeshows and created related marketing informationEnhanced the company\'s image and visibility by launching the Security Expo concept and brought together 25+ manufacturers to sponsor and offset costs as well as attracting local television and newspaper publicityMaintained vendor relationships and generated leads from these relationshipsIntroduced additional revenue opportunities and reviewed and adjusted pricing structures with managementGuided individuals in establishing financial goalsResponsible for all aspects of the sales process, including prospecting, project design, proposals, cost estimates, presentations, negotiations, closings and contracting","duration":"Apr 2004 Sep 2005 1 year 6 months","duration_short":"1 year 6 months","end_date":"Sep 2005","start_date":"Apr 2004","subtitle":"Service Works Inc","title":"Vice President of Sales"}],"url":""},{"company":"Electronic Technologies Corp","company_id":null,"location":"","positions":[{"description":"Managed sales and marketing activities with national company providing electronic security solutions for commercial accounts in Manhattan and surrounding areasDeveloped and maintained new and existing business with regional and national end-usersEstablished new client relationships, and subsequently, turned them into long-term relationships with senior level decision-makersConsistently exceeded monthly and annual sales objectives2002 & 2004 2 Million Dollar Club for sales excellence","duration":"Jan 2000 Jan 2004 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2004","start_date":"Jan 2000","subtitle":"Electronic Technologies Corp","title":"Enterprise Solutions Manager"}],"url":""},{"company":"Visiak Security Systems Inc","company_id":null,"location":"","positions":[{"description":"Co-Owner of new business responsible for all aspects of business including business development of New York, New Jersey and Connecticut market of CCTV and Access Control SystemsInitiated and executed sales process for major corporations, financial institutions and colleges and universitiesIdentified vertical markets and developed programs to target these marketsAssisted in product selectionMaintained consistent growth and built territory sales to $ 8 million annually over twenty yearsDeveloped a company brochure and marketing pieces to enhance our company\'s communicationsDesigned a functional trade show exhibitAttended various networking groups to develop relationships and market the companyHired salespeople and assigned quotas based on abilityDeveloped sales proposals, pricing and presentations based on historical and competitive information to respond to client and prospect needs","duration":"Jan 1981 Jan 2000 19 years 1 month","duration_short":"19 years 1 month","end_date":"Jan 2000","start_date":"Jan 1981","subtitle":"Visiak Security Systems Inc","title":"Vice President/Co-Owner"}],"url":""},{"company":"ADT Fire & Security","company_id":"adt-fire-&-security","location":"","positions":[{"description":"","duration":"1979 1981 2 years","duration_short":"2 years","end_date":"1981","start_date":"1979","subtitle":"ADT Fire & Security","title":"Technician"}],"url":"https://www.linkedin.com/company/adt-fire-&-security"}]', '["Kathleen Aitken-Dermody “I worked with Larry at HBE where he was one of the best sales professionals I ever worked with. He easily developed great rapport with customers and they consider him a valuable and trustworthy resource. Larry does sales how it should be done, with it being a win-win for both the customer and the company. As a CRM administrator, I also appreciated Larry\'s conscientious behavior in keeping his pipeline opportunities up-to-date.”","Patrick Randazzo “Larry is a great conversationalist who is extremely knowledgeable about the electronic security industry. I was fortunate to work with Larry on several large projects when he was employed at Siemens Industry. Larry is experienced with many different products and applications. He is a seasoned professional who is well respected by his peers and his clients. He is someone you want in a discussion about security and safety at all levels of complexity. I consider Larry to be an excellent communicator who can deliver a superb product presentation in order to reach is audience. Larry is one of the good guys in this industry I and highly recommend him as an expert in his field.”"]'] User: ['Alisa Suslikova', 'Specialties: CPA licensed', 'CFO', 'Weed Man USA', '[{"company":"Weed Man USA","company_id":null,"location":"","positions":[{"description":"","duration":"Aug 2021 - Present 2 months","duration_short":"2 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Weed Man USA","title":"Chief Financial Officer"}],"url":""},{"company":"Class 101","company_id":"class-101","location":"","positions":[{"description":"","duration":"Apr 2021 Aug 2021 5 months","duration_short":"5 months","end_date":"Aug 2021","start_date":"Apr 2021","subtitle":"Class 101","title":"VP of Finance"}],"url":"https://www.linkedin.com/company/class-101"},{"company":"Lockmasters Inc","company_id":"lockmasters-inc","location":null,"positions":[{"description":"","duration":"Jul 2018 Feb 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Feb 2021","start_date":"Jul 2018","subtitle":"Lockmasters Inc","title":"CFO"},{"description":"Responsible for all accounting and finance functions within the organization. These functions include overseeing operations of AR/AP/HR functions and it\'s adherence to policies and procedures. Responsible for accurate and timely month-end close, compilation of financial statements, monthly reconciliations. Ensure successful completion of all audits and reviews. Assist, as required, with annual budget process and variance analyses. Responsible for renewing various agreements, contracts and/or loans.","duration":"Jul 2014 Jul 2018 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jul 2018","start_date":"Jul 2014","subtitle":"Lockmasters Inc","title":"Controller"}],"url":"https://www.linkedin.com/company/lockmasters-inc"},{"company":"MESA Medical Group of Team Health","company_id":"mesa-medical-group","location":"Lexington, Kentucky Area","positions":[{"description":"Responsible for all areas relating to accounting functions and financial reporting: general ledger maintenance, account reconciliations, month end close, financial statement & forecasts preparation as well as payroll assistance. Interface with other departments to analyze data. Compile various audit schedules to ensure a clean and timely year-end audit. Also responsible for supervising and mentoring staff accountants, develop and implement new procedures to enhance the workflow of the department. Serve as functional expert for Microsoft Great Plains.","duration":"Jan 2013 Jun 2014 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jun 2014","start_date":"Jan 2013","subtitle":"MESA Medical Group of Team Health","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/mesa-medical-group"},{"company":"NSG Pilkington","company_id":"nsg-pilkington","location":"","positions":[{"description":"Responsible for maintaining and administer production accounting system for 3 locations. Participate in development of annual budget & forecasts. Responsible for month end and year end closing including: analysis and journal entry preparation, month-end reporting, reconciliations. Provide support for cycle counts and physical inventory. Prepare various financial and operations reports including variance analyses, departmental variance and cost tracking report. Present and explain financial results to Management group on monthly basis.","duration":"Nov 2011 Jan 2013 1 year 3 months","duration_short":"1 year 3 months","end_date":"Jan 2013","start_date":"Nov 2011","subtitle":"NSG Pilkington","title":"Cost Accountant"}],"url":"https://www.linkedin.com/company/nsg-pilkington"},{"company":"Foam Design Inc.","company_id":"foam-design-inc-","location":"","positions":[{"description":"Responsible for analyzing cost accounting data and assist with cycle count/physical inventories. Review and analyze inventory and margin reports, conduct research and perform analytical studies in regards to cost analyses and profitability. Also responsible for monthly financial closing and preparation of monthly financial statements and multi-company reporting; maintaining general ledger, accounts reconciliations, and cash flow management; performing monthly bank reconciliations, and periodic filing of sales and property taxes. Other duties include supervision of accounts payable and accounts receivable, and creation of the annual budget.","duration":"Aug 2006 Nov 2011 5 years 4 months","duration_short":"5 years 4 months","end_date":"Nov 2011","start_date":"Aug 2006","subtitle":"Foam Design Inc.","title":"Accounting Manager"}],"url":"https://www.linkedin.com/company/foam-design-inc-"},{"company":"Okaya USA","company_id":null,"location":"","positions":[{"description":"Responsible for traffic control and processing relevant paperwork for import/export; performing monthly inventory reconciliation; and supporting external (field) and in-house sales. Other duties included: analyzing accounts receivable; handling collections; creating contracts; processing invoices and claims; and assisting in other areas of accounting. Responsible for traffic control and processing relevant paperwork for import/export; performing monthly inventory reconciliation; and supporting external (field) and in-house sales. Other duties included: analyzing accounts receivable; handling collections; creating contracts; processing invoices and claims; and assisting in other areas of accounting.","duration":"Sep 2004 Jul 2006 1 year 11 months","duration_short":"1 year 11 months","end_date":"Jul 2006","start_date":"Sep 2004","subtitle":"Okaya USA","title":"Accounting Assistant"}],"url":""}]', '["John Douglas “Alisa is excellent at generating timely and meaningful financial reporting and forecasting. Her experience with controlling funds flow and separation of duties inside the finance and accounting function make her a valuable asset. Alisa is precise, incredibly hard working and reliable. ”","Ricki Keaton “I had the pleasure of working with Alisa for a number of years. I found her to be extremely professional and qualified. I consider her one of the best CFO\'s I\'ve worked along side. She maintained a well organized department with defined processes. She excels under pressure and is very deadline oriented. Alisa would be a great asset to any organization lucky enough to have her. ”"]']### Assistant: The agent's job is to develop business opportunities and manage client relationships in the security systems industry. Today, the user is reaching out to the agent because they need assistance with financial reporting and forecasting as the Chief Financial Officer of their new company.
### Human: Agent: ['Jim Hedges', 'Entrepreneurial, Strategic Development Managerial Goal for creating new business models that generate sustainable revenue in Nonprofit organizations in Workforce and Economic Development as well as Environmental and Social Services. For additional information, call Jim at 917-716-8747 or drop him a line at hedgesjs@outlook.com', 'Experienced Professional and President at HedgeRow Consulting, LLC', 'HEDGEROW CONSULTING LLC', '[{"company":"HEDGEROW CONSULTING LLC","company_id":null,"location":"Greater Houston, TX","positions":[{"description":"","duration":"Aug 2018 - Present 3 years 4 months","duration_short":"3 years 4 months","end_date":"Present","start_date":"Aug 2018","subtitle":"HEDGEROW CONSULTING LLC","title":"Experienced Professional and President"}],"url":""},{"company":"Career Resources, Inc.","company_id":"career-resources-inc-","location":"Greater New York City Area","positions":[{"description":"","duration":"Apr 2016 Jul 2018 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jul 2018","start_date":"Apr 2016","subtitle":"Career Resources, Inc.","title":"Business Services, Career Resources, Inc. is a Transformational Leader in Workforce Development"}],"url":"https://www.linkedin.com/company/career-resources-inc-"},{"company":"ENCORE! HARTFORD","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Mar 2016 Jul 2016 5 months","duration_short":"5 months","end_date":"Jul 2016","start_date":"Mar 2016","subtitle":"ENCORE! HARTFORD","title":"Fellow"}],"url":""},{"company":"New York Grant Company","company_id":"new-york-grant-company","location":"Northeast USA","positions":[{"description":"","duration":"Jan 2014 Jan 2016 2 years 1 month","duration_short":"2 years 1 month","end_date":"Jan 2016","start_date":"Jan 2014","subtitle":"New York Grant Company","title":"Senior Business Develoment Executive & Manager"}],"url":"https://www.linkedin.com/company/new-york-grant-company"},{"company":"Northwestern Mutual","company_id":"northwestern-mutual","location":"Greater New York City Area","positions":[{"description":"","duration":"2011 Jan 2014 3 years","duration_short":"3 years","end_date":"Jan 2014","start_date":"2011","subtitle":"Northwestern Mutual","title":"Financial Representative"}],"url":"https://www.linkedin.com/company/northwestern-mutual"},{"company":"Accume Partners","company_id":"accume-partners","location":"","positions":[{"description":"","duration":"Feb 2009 Mar 2010 1 year 2 months","duration_short":"1 year 2 months","end_date":"Mar 2010","start_date":"Feb 2009","subtitle":"Accume Partners","title":"Director-"}],"url":"https://www.linkedin.com/company/accume-partners"},{"company":"RSM McGladrey, Inc.","company_id":"rsm-us-llp","location":"","positions":[{"description":"","duration":"Oct 2004 Jan 2009 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 2009","start_date":"Oct 2004","subtitle":"RSM McGladrey, Inc.","title":"Director"}],"url":"https://www.linkedin.com/company/rsm-us-llp"},{"company":"HedgeRow Consulting, LLC","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 2002 Jan 2005 2 years 5 months","duration_short":"2 years 5 months","end_date":"Jan 2005","start_date":"Sep 2002","subtitle":"HedgeRow Consulting, LLC","title":"Owner"}],"url":""},{"company":"PricewaterhouseCoopers","company_id":"pwc","location":"","positions":[{"description":"","duration":"1999 2003 4 years","duration_short":"4 years","end_date":"2003","start_date":"1999","subtitle":"PricewaterhouseCoopers","title":"Director"}],"url":"https://www.linkedin.com/company/pwc"},{"company":"Deutsche Bank Alex Brown","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"1983 1999 16 years","duration_short":"16 years","end_date":"1999","start_date":"1983","subtitle":"Deutsche Bank Alex Brown","title":"Vice President"}],"url":""}]', '["Carl Lackstrom “Jim is one of the most supportive colleagues I have ever worked with. As a Director of Business Development at RSM McGladrey, Jim actively engaged with people at all levels of the organization to understand how he could best help them be successful with clients and in the marketplace. Jim’s experience and willingness to mentor others make him an invaluable member of any team.”","John McLane “Jim is one of the most honorable, fair, loyal and intelligent people I\'ve ever had the pleasure of working with.”"]'] User: ['Heather Hernandez', 'Non-profit HR leader with more than 15 years of experience in talent acquisition, talent management, compensation management, benefits strategy and administration, employee relations, staff events, diversity work and training.', 'Senior Human Resources Officer', 'Outreach Community Ministries', '[{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","industry":"Philanthropy","location":null,"positions":[{"description":"","duration":"Oct 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Oct 2020","subtitle":"Outreach Community Ministries","title":"Senior Human Resources Officer"},{"description":"","duration":"Jul 2008 Oct 2020 12 years 4 months","duration_short":"12 years 4 months","end_date":"Oct 2020","start_date":"Jul 2008","subtitle":"Outreach Community Ministries","title":"Director of Human Resources"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"},{"company":"Outreach Community Ministries","company_id":"outreach-community-ministries","location":null,"positions":[{"description":"","duration":"2003 2008 5 years","duration_short":"5 years","end_date":"2008","start_date":"2003","subtitle":"Outreach Community Ministries","title":"Human Resources Coordinator"},{"description":"","duration":"2001 2003 2 years","duration_short":"2 years","end_date":"2003","start_date":"2001","subtitle":"Outreach Community Ministries","title":"Human Resources Assistant"}],"url":"https://www.linkedin.com/company/outreach-community-ministries"}]', '["Jill Wiles Wolf “I have worked in non-profit organizations for most of the last nineteen years, and the Human Resources Department Heather leads in her current role is by far the most professional, proactive, and engaged of any I have encountered in my professional life. I have been continually impressed by Heather’s pursuit of excellence and growth in her own work and the ways in which she leverages her position and expertise for the benefit of everyone in the organization. Heather’s diplomacy, thoughtful wisdom, and clarity are truly remarkable. I have observed her during several intense situations and have always left those meetings thankful for her presence and wishing I had taken notes about the way she gracefully addressed the complex challenges that were presented. She is also a person of integrity and grit. She has overseen a number of multi-layered and time consuming projects at work, and I know that she was both leading and delegating those projects to completion. She is a big-picture thinker with an eye on the details, and I’m thankful to have her as a colleague.”","Bryan Krup “I reported to Heather while completing an HR Internship at Outreach Community Ministries. She always had a warm presence and demonstrated deep a competency in HR. She was very intentional about building up those around her and utilizing the skill-sets that each person brought. She gave me countless opportunities to learn and was great at giving feedback. I would recommend Heather to anyone looking to hire an accomplished HR Professional! ”"]']### Assistant: The agent's job is to generate sustainable revenue in nonprofit organizations, and today, the agent is reaching out to the user because they need to discuss potential collaboration in enhancing talent acquisition and management strategies within the user's non-profit organization.
### Human: Agent: ['Thomas Turner', "Thomas Turner currently residing in Suffolk Virginia, and a graduate from Liberty University with a degree in Politics and Policy in May 2012. Thomas' background and experience is diverse in Political Leadership, Campaigns, Legal Research,and Education. Specialties: legal research , political activism , campaigning ,community outreach Microsoft Word and Power Point", 'Law Librarian Assistant at Suffolk Circuit Court', 'City of Suffolk Virginia', '[{"company":"City of Suffolk Virginia","company_id":"city-of-suffolk-virginia","industry":"Recreational Facilities and Services","location":"Suffolk Virginia","positions":[{"description":"Assist patrons with questions regarding legal materials, research, techniques, and terminology Assist the judicial staff, city staff, attorneys and community at large in locating and obtaining legal materials Work with the Deputy Clerks in the preparation of land cover sheets through the ILS Online Software Act as an Notary Public in the Circuit Court Perform other clerical duties such as maintaining files or other task assigned to me by the Clerk or Chief Deputy Clerk of Court","duration":"Aug 2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"Aug 2015","subtitle":"City of Suffolk Virginia","title":"Circuit Court Law Librarian Assistant"}],"url":"https://www.linkedin.com/company/city-of-suffolk-virginia"},{"company":"Suffolk Public Schools","company_id":"sufvaschools","location":"Suffolk, Virginia","positions":[{"description":"Assist students in their academic goals, follow lesson plan set by their teacher when they cannot be present. This also includes working with special needs students from Pre-K to High School","duration":"Jan 2015 Jun 2017 2 years 6 months","duration_short":"2 years 6 months","end_date":"Jun 2017","start_date":"Jan 2015","subtitle":"Suffolk Public Schools","title":"Substitute Teacher"}],"url":"https://www.linkedin.com/company/sufvaschools"},{"company":"Attorney Arthur Bredemeyer","company_id":null,"location":"Suffolk Virginia","positions":[{"description":"-Assist Attorney Arthur Bredemeyer with the administration of his office. -Generate a system of filing for cases this includes Wills and Estates, Medical Directives and guardian ad litem-Aide in the drafting of Wills and Medical Directives and other tasks","duration":"Mar 2015 Aug 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Aug 2016","start_date":"Mar 2015","subtitle":"Attorney Arthur Bredemeyer","title":"Legal Administrative Assistant"}],"url":""},{"company":"Congressman J Randy Forbes","company_id":"congressman-j-randy-forbes","location":"Suffolk,Chespeake, and Isle of Wight County Virginia","positions":[{"description":"The official liaison to the local GOP units in the two cites Suffolk and Isle of Wight CountyResponsible for organizing of all grassroots events in the cities on behalf of the campaign.Write and Submit Letters to the Editor on behalf of Congressman Randy Forbes Serve as member of the social media team","duration":"Mar 2012 Nov 2014 2 years 9 months","duration_short":"2 years 9 months","end_date":"Nov 2014","start_date":"Mar 2012","subtitle":"Congressman J Randy Forbes","title":"Political Assistant"}],"url":"https://www.linkedin.com/company/congressman-j-randy-forbes"},{"company":"The Leadership Institute","company_id":"the-leadership-institute","location":"Arlington, Virginia","positions":[{"description":"Worked on various college campuses in the New Jersey, Delaware and Philadelphia region. Organized various conservative and libertarian students groups in the region. Also provided activism trainings and offer resources to the students","duration":"Jul 2013 Dec 2013 6 months","duration_short":"6 months","end_date":"Dec 2013","start_date":"Jul 2013","subtitle":"The Leadership Institute","title":"Field Representative"}],"url":"https://www.linkedin.com/company/the-leadership-institute"},{"company":"Best Buy","company_id":"best-buy","location":"","positions":[{"description":"Worked as a Sales Associate in the Home Business Group . Trained as a Home Theater and Car Audio Specialist","duration":"Jun 2012 Jun 2013 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jun 2013","start_date":"Jun 2012","subtitle":"Best Buy","title":"Customer Service Coordinator - Home Theater"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"Suffolk General District Court","company_id":null,"location":"Suffolk General Distirct Court","positions":[{"description":"Assisted the Court Clerk and Deputy Clerks in their day to day duties this included filing of court documents Answering general questions from citizens concerning fines and other basic court questions Provided legal research to the Chief Judge of the General District Court through the Code of Virginia on various cases","duration":"Jul 2010 Aug 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Aug 2011","start_date":"Jul 2010","subtitle":"Suffolk General District Court","title":"Intern to the Clerk"}],"url":""},{"company":"Suffolk Circuit Court","company_id":null,"location":"","positions":[{"description":"Work on Free and Legal Research to the community at large Also work with at risk youth a taught computer safety and Court procedure","duration":"Jun 2010 Aug 2010 3 months","duration_short":"3 months","end_date":"Aug 2010","start_date":"Jun 2010","subtitle":"Suffolk Circuit Court","title":"Law Library Intern"}],"url":""}]', '["“I am proud to recommend Thomas Turner for any and all opportunities for which he is interested. I have known Thomas since he was a student at Liberty University, during which time he impressed me beyond words by his creative and intuitive leadership. As the years have progressed and his ability to encourage and engage our youth in areas of global significance, my respect and support of Thomas have grown, respectively. There is no doubt in my mind that Thomas will excel at anything to which he sets his mind and will continue to capture the hearts and minds of those who are fortunate to work with him. I am blessed to call Thomas Turner a special \\"mentee\\" and dear friend.”","“I am writing this recommendation on behalf of Thomas Turner, who I had the pleasure of working with on the campaign for Peter Inverso for State Senate, and Steve Cook and Ron Haas for State Assembly. Thomas understands the work ethic and hustle that comes with political campaigns. He was asset to the campaign’s grassroots team and motivated others to get out the vote. His rapport with the volunteers and staff was unmatched compared to his peers. I am convinced Thomas will continue to contribute value in his work and make great strides in his chosen career path.”"]'] User: ['Brock Anderson', 'I am a self-motivated and driven Digital Marketer with 4+ years of experience in social media & content marketing. I have great knowledge of different marketing strategies and working with clients/businesses to improve their social media presence.', 'Digital Marketer at Law Firm Sites', 'Law Firm Sites', '[{"company":"Law Firm Sites","company_id":"law-firm-sites","industry":"Advertising Services","location":"American Fork, Utah, United States","positions":[{"description":"","duration":"Nov 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Nov 2021","subtitle":"Law Firm Sites","title":"Digital Marketer"}],"url":"https://www.linkedin.com/company/law-firm-sites"},{"company":"Utah Valley University","company_id":"utah-valley-university","location":null,"positions":[{"description":"Promoted and marketed UVU events through a variety of large social media channels and email marketingExperienced communicating with executives and VIPs of the university to manage multiple productsCollaborated with management to ensure financial requirements would be met in the planning of events","duration":"Aug 2019 May 2022 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2022","start_date":"Aug 2019","subtitle":"Utah Valley University","title":"Executive Events Chair"},{"description":"Learned the importance of working in a team to achieve goals and winning the WAC conference in 2021","duration":"Aug 2020 Apr 2022 1 year 9 months","duration_short":"1 year 9 months","end_date":"Apr 2022","start_date":"Aug 2020","subtitle":"Utah Valley University","title":"UVU Men\'s Basketball Student-Athlete"},{"description":"Managed 10+ different clients\' social media platforms and had an average increase of engagement of 40%Customized social media campaigns for multiple different companiesManaged all our social media channels and created content for all platforms","duration":"Aug 2018 Oct 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2020","start_date":"Aug 2018","subtitle":"Utah Valley University","title":"Ambassador Manager"}],"url":"https://www.linkedin.com/company/utah-valley-university"},{"company":"Scheels","company_id":"scheels","location":"","positions":[{"description":"• Utilize strong interpersonal and communications skills to be able to understand the customer and their problems to help give them the best customer experience• Worked as part of a team to do user research and design engaging price-point displays for products, which increased sales by 10%• Recognized as a top salesman for multiple months among all associates by utilizing customer insights and sales strategies • Utilize strong interpersonal and communications skills to be able to understand the customer and their problems to help give them the best customer experience• Worked as part of a team to do user research and design engaging price-point displays for products, which increased sales by 10%• Recognized as a top salesman for multiple months among all associates by utilizing customer insights and sales strategies","duration":"Mar 2018 May 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"May 2020","start_date":"Mar 2018","subtitle":"Scheels","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/scheels"}]', '["Colby Leifson “Brock was a phenomenal teammate to me during our time on the Utah Valley University men\'s basketball team. Brock pushed me and all our teammates to excel on and off the floor. Brock practiced harder than anybody and was able to contribute in our team effort to become Western Athletic Conference Champions. I consider Brock a lifelong friend and \\"teammate.\\" Brock will contribute greatly to every project and team he is on.”","🌻 Justine Gamble 🌻 “I had the privilege of managing Brock when he was a Recruitment Ambassador for UVU. I was first impressed with Brock when he was the only ambassador who came all the way to campus for an activity before even attending UVU. It was then I knew he was going to give 100% to anything he was a part of. Throughout the school year Brock was an expert at balancing his work, school, and personal life. He was always on time to meetings and completed all of his requirements. One of Brock\'s shining qualities was his ability to relate to students who came on campus. While following one of Brock\'s tours, I was impressed with how willing the students were to ask questions and talk with Brock because of how personable he was. I would recommend Brock to anyone who is looking for someone who can make people feel welcome, and who has great time management skills.”"]']### Assistant: The agent's job is to improve social media presence for clients, and today, the agent is reaching out to the user because they need assistance in enhancing the social media strategy for their law firm.
### Human: Agent: ['Kate N.', '• Hands-on experience in testing web, mobile applications and embedded software in Agile environments • Developed comprehensive test documentation of all levels (test plans, test cases, test matrices, etc.) • Performed different types of testing such as smoke, regression, integration, cross-browser, usability, performance • Created end-to-end automated tests for weekly releases and continuously delivered code • Maintained and debugged tests in virtual environment and devices', 'SDET at Clover Network, Inc.', 'Clover Network, Inc.', '[{"company":"Clover Network, Inc.","company_id":"clovernetwork","industry":"Internet Publishing","location":null,"positions":[{"description":"","duration":"Dec 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Dec 2020","subtitle":"Clover Network, Inc.","title":"SDET"},{"description":"","duration":"Mar 2019 Dec 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2020","start_date":"Mar 2019","subtitle":"Clover Network, Inc.","title":"System Test Engineer"}],"url":"https://www.linkedin.com/company/clovernetwork"},{"company":"Oculus VR","company_id":"oculus-vr","location":null,"positions":[{"description":"• Tested Oculus GO from design to release• Working in exptreme Agile environment driven by daily scrums• Created and maintained different levels of tests documentation• Performed testing in different tiers/branches for existing and new features • Created and maintained smoke and functional UI automated tests for ReactNative companion app for Android and IOS on JavaScript using Facebook infrastructure• Created UI and CoreOS automated tests for Android based embedded software• Created and debugged tests on emulators, simulators on servers and on devices in the lab","duration":"Oct 2017 Mar 2019 1 year 6 months","duration_short":"1 year 6 months","end_date":"Mar 2019","start_date":"Oct 2017","subtitle":"Oculus VR","title":"QA Automation Engineer"},{"description":"• Performed smoke, functional, regression, compatibility and performance testing for app submission ReactNative web-based tool • Created end-to-end automated tests for weekly released and continuously pushed code using WebDriver and WebDriver based frameworks on PHP/Hack• Added automation hooks in React code","duration":"Oct 2016 Oct 2017 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2017","start_date":"Oct 2016","subtitle":"Oculus VR","title":"Software QA Analyst"}],"url":"https://www.linkedin.com/company/oculus-vr"},{"company":"Bevager","company_id":"bevager","location":"San Mateo","positions":[{"description":"• Tested restaurant management software system with features such as inventory, ordering, automated costing, invoicing, point of sale (POS) tracking, accounting reports• Tested the connection with different POS such as Aloha, Square, Breadcrumbs• Worked in the lab with multiple devices - performed compatibility and cross platform testing for native mobile version of the application • Used MySQL to query database• Worked on integration with different accounting software like Quick Books online, Quick Book enterprise for desktop, Xero, Sage • Performed cross-browser testing in QA environments • Ran smoke, regression, usability, GUI, and functionality testing","duration":"Apr 2016 Aug 2016 5 months","duration_short":"5 months","end_date":"Aug 2016","start_date":"Apr 2016","subtitle":"Bevager","title":"QA Tester"}],"url":"https://www.linkedin.com/company/bevager"},{"company":"Mirigos, Inc","company_id":"mirigos","location":"San Francisco Bay Area","positions":[{"description":"• Worked on dozens of different web and native mobile software applications developed by company for its diverse business clients worldwide • Hands on experience with Automation of build acceptance test with WebDriver/Python • Wrote/automated test cases for automation in Cucumber • Performed many types of testing such as functionality, regression, GUI, usability and behavior on different operation systems and different browsers • Experienced in testing under the pressure of deadlines in Agile environment • Reproduced and reported software anomalies and defects using different bug-tracking systems • Developed solid test documentation of all levels (test plans, test cases, test matrices, etc.) • Analyzed application with similar functionalities on a market in order to improve application’s functionality and usability","duration":"Mar 2014 Feb 2016 2 years","duration_short":"2 years","end_date":"Feb 2016","start_date":"Mar 2014","subtitle":"Mirigos, Inc","title":"QA Tester"}],"url":"https://www.linkedin.com/company/mirigos"},{"company":"Arcmatic Welding Systems","company_id":"arcmatic-welding-systems","location":"Mary Island, Vallejo","positions":[{"description":"• Builded power and other electrical modules • Drafted in SolidWorks and AutoCAD • Tested embedded software of industrial automation systems based on Rabbit microprocessors and Logosol controllers • Troubleshot welding systems in the field • Tested and calibrated circuit boards • Builded power and other electrical modules • Drafted in SolidWorks and AutoCAD • Tested embedded software of industrial automation systems based on Rabbit microprocessors and Logosol controllers • Troubleshot welding systems in the field • Tested and calibrated circuit boards","duration":"Jan 2008 Dec 2014 7 years","duration_short":"7 years","end_date":"Dec 2014","start_date":"Jan 2008","subtitle":"Arcmatic Welding Systems","title":"Assistant Electrical Engineer"}],"url":"https://www.linkedin.com/company/arcmatic-welding-systems"}]', '["Deepali Mittal “Kate is a passionate QA software engineer with a keen eye for organization and identifying edge cases. Kate was a QA on payments team & ecommerce team that I worked as a developer, and I could always rely on her to deliver and execute on an amazing testing strategy for all of our features. If you have Kate in QA in your organization, rest assured that you will always be delivering high quality and reliable software products under his watch. Not only did we work together, but I learned a lot from her about multiple complex payment flows including ecommerce vs devices. Her detailed test cases and execution helped our team execute uneventful releases. I am sure of her bright career ahead!”","Will Ulitsky “Kate is a brilliant software QA engineer, she successfully completed multiple testing projects at Bevager with care and met all deadlines. She is extremely enthusiastic about her work which is infectious, makes her a fun addition to the team, and hard to forget. She always has a creative, positive outlook and she\'s great at organizing and bringing people together on team projects. If you have software testing needs, and you\'re looking for a great addition to your team, hire Kate! She\'s great!”"]'] User: ['William Yurkow', "Very technical IT Support Professional has terrific troubleshooting and excellent interpersonal skills to assist customers with computer issues. Possesses an immense knowledge of computer hardware and software applications. Pursuing a Bachelor's Degree in Cybersecurity. Experienced with troubleshooting cloud technologies, TCP/IP protocol troubleshooting, Windows OS, Mac OS, and Linux.", 'IT Professional', 'Whole Foods Market', '[{"company":"Whole Foods Market","company_id":"whole-foods-market","industry":"Retail","location":"Wall Township, New Jersey","positions":[{"description":"Planned team effort that resulted in one of the highest grossing holiday seasons.Implemented inventory control systems in the Middletown store that are still used today.Received recognition for ability to problem solve customer complaints Planned team effort that resulted in one of the highest grossing holiday seasons.Implemented inventory control systems in the Middletown store that are still used today.Received recognition for ability to problem solve customer complaints","duration":"Jul 2005 - Present 17 years 1 month","duration_short":"17 years 1 month","end_date":"Present","start_date":"Jul 2005","subtitle":"Whole Foods Market","title":"Shift Leader"}],"url":"https://www.linkedin.com/company/whole-foods-market"},{"company":"TLCengine - True Lifestyle Cost","company_id":"tlcengine","location":"Piscataway, New Jersey","positions":[{"description":"","duration":"Feb 2020 Aug 2020 7 months","duration_short":"7 months","end_date":"Aug 2020","start_date":"Feb 2020","subtitle":"TLCengine - True Lifestyle Cost","title":"React Front End Developer - Part Time"}],"url":"https://www.linkedin.com/company/tlcengine"}]', '["James Mulligan “Will is a great guy to have on your team. Always very quick to help and focused to see tasks through to completion.”","Jasmin Bragg “William is an exceptional teammate. He is willing to help those who need it and put in the extra time to get the job done. ”"]']### Assistant: The agent's job is to provide technical support and troubleshoot computer issues, and today the user is reaching out to the agent because they need assistance with troubleshooting a cloud technology problem.
### Human: Agent: ['Ryan Ellenburg', 'Experienced security manager with over five recent years in the IT systems security industry. Creative problem solver who has consistently completed projects on time and within budget. Proven track record of expanding companies’ impact, profits, reach and influence.', 'Associate Director @ ERC Homebuilders & GolfSuites', 'ERC Homebuilders', '[{"company":"ERC Homebuilders","company_id":"erc-homebuilders","industry":"Real Estate","location":"Riverside, FL","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"ERC Homebuilders","title":"Associate Director"}],"url":"https://www.linkedin.com/company/erc-homebuilders"},{"company":"GolfSuites Inc","company_id":"golfsuitesinc","location":"Riverside, FL","positions":[{"description":"","duration":"Jul 2019 - Present 2 years 2 months","duration_short":"2 years 2 months","end_date":"Present","start_date":"Jul 2019","subtitle":"GolfSuites Inc","title":"Associate Director"}],"url":"https://www.linkedin.com/company/golfsuitesinc"},{"company":"G4S","company_id":"g4s","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Oct 2017 Jul 2019 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jul 2019","start_date":"Oct 2017","subtitle":"G4S","title":"Program Manager"}],"url":"https://www.linkedin.com/company/g4s"},{"company":"Facebook","company_id":"facebook","location":"Menlo Park, California","positions":[{"description":"","duration":"Sep 2015 Sep 2017 2 years 1 month","duration_short":"2 years 1 month","end_date":"Sep 2017","start_date":"Sep 2015","subtitle":"Facebook","title":"Technical Project Manager"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Tyco Integrated Security","company_id":"tyco-integrated-security","location":"Silicon Valley","positions":[{"description":"PM for Silicon Valley national accounts PM for Silicon Valley national accounts","duration":"Nov 2012 Sep 2015 2 years 11 months","duration_short":"2 years 11 months","end_date":"Sep 2015","start_date":"Nov 2012","subtitle":"Tyco Integrated Security","title":"Project Manager"}],"url":"https://www.linkedin.com/company/tyco-integrated-security"}]', '["Sarah A. “Ryan is the type of Project Manager that everyone hopes to work with. His candor is refreshing as well as his strong understanding of the strategic business plans and department projects. Ryan goes above and beyond every single time and for every single project to deliver and execute under very strict timelines. It is always a pleasure to work with Ryan. His hard work and dedication to his job inspires everyone around him to become better employees and perform harder at their own tasks. I hope to have a chance to work with him again in the future. He\'s an asset to any team and organization that is lucky enough to land him. ”","Brian Reed “I have worked with Ryan in a couple different capacities over the last several years. First, he was my program manager when he worked for Tyco, where I relied on him to ensure my projects were delivered on time and to my standards. He was eventually transferred off of my account and to another customer. I later reached out to Ryan when I needed help on my team and he was hired as a full-time employee with me at Facebook. Here, Ryan worked in the capacity as a Technical Project Manager. Here, Ryan took a huge weight off of my team\'s shoulders and led the charge in wrapping up a very high profile project that wasn\'t getting the attention it needed. This was the first in many successes he had in this capacity. Ryan\'s ability to hit the ground running and his personality makes him a perfect fit to be \\"the guy\\" that can be put into a difficult project and give you peace of mind, knowing he will get it done. ”"]'] User: ['Greg Madachik', 'Technologist, Project Manager and problem solver - my passion is to help business leaders align Information Technology Operations with business needs by implementing secure, scalable and sustainable IT systems. I enjoy helping business leaders execute strategy and have the unique ability to bring together diverse teams to solve complex problems and accelerate strategic objectives. I have acquired subject matter expertise in IT Security, Data Center Operations, Networking, Project Management, Technical Writing and Application Development, primarily in Insurance, Advertising, Manufacturing, Engineering and Health Care during my 20+ years in the technology industry. Enterprise Security | Change Management | Enterprise IT Management', 'Vice President and Director of IT Operations', 'Oswald Companies', '[{"company":"Oswald Companies","company_id":"oswald-companies","industry":"Insurance","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 2 years 1 month","duration_short":"2 years 1 month","end_date":"Present","start_date":"Feb 2020","subtitle":"Oswald Companies","title":"Vice President & Director of IT Operations"},{"description":"Embracing new technologies that fuel business growth. Current projects include moving our data center to Azure, implementing Office 365 Advanced Threat Protection (ATP), Mimecast Phish training. Cymulate, Tenable, SIEM, SentinalOne. Yes, difficult times....From an Insurance perspective: How do we use blockchain technologies to accelerate business growth? Well, that is my job to figure out. Watch for updates...","duration":"Dec 2011 - Present 10 years 3 months","duration_short":"10 years 3 months","end_date":"Present","start_date":"Dec 2011","subtitle":"Oswald Companies","title":"Director of IT Operations"}],"url":"https://www.linkedin.com/company/oswald-companies"},{"company":"Advanstar Communications","company_id":"informamarketsfashion","location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base. Led several large divestitures and acquisitions - ensuring all IT systems were fully migrated and integrated. Managed the infrastructure team that was responsible for a 1,000+ user base.","duration":"Jan 2003 Nov 2011 8 years 11 months","duration_short":"8 years 11 months","end_date":"Nov 2011","start_date":"Jan 2003","subtitle":"Advanstar Communications","title":"Manager of Technology Operations at Advanstar"}],"url":"https://www.linkedin.com/company/informamarketsfashion"},{"company":"The Pentagon Corporation","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"Technical presales done right. I knew the whole vertical and sold the technical side well. Technical presales done right. I knew the whole vertical and sold the technical side well.","duration":"Jan 1999 Jan 2003 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jan 2003","start_date":"Jan 1999","subtitle":"The Pentagon Corporation","title":"Senior Technology Consultant"}],"url":""},{"company":"Mega Solutions","company_id":null,"location":"Cleveland/Akron, Ohio Area","positions":[{"description":"I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration. I entered the technology field as a project leader for this Fortune 500 application development firm. Managing a team of system analysts, we designed technical and functional specifications and specialized in Unix and Oracle Database administration.","duration":"Oct 1994 Jan 1999 4 years 4 months","duration_short":"4 years 4 months","end_date":"Jan 1999","start_date":"Oct 1994","subtitle":"Mega Solutions","title":"Project Leader"}],"url":""}]', '["Shawn Upchurch “Greg Madachik is an accomplished technologist who leads with purpose and excels at aligning operations with business needs. Greg is a masterful project manager, executor and technical mentor. Dedicated. Hard working. Intelligent. Problem Solver. Greg is the benchmark for how we should conduct ourselves and execute strategy.”","Jon Bailey “Greg Madachik consistently and professionally demonstrates a commitment to Advanstar. He leads a great team of Network Engineers and has managed countless roll outs and projects. Greg superbly handles multiple complex challenges with an ease. It is an honor to work with him.”"]']### Assistant: The agent's job is to establish business partnerships with IT professionals in various industries. Today, the agent is reaching out to the user because they need to discuss potential collaboration opportunities in the insurance sector.
### Human: Agent: ['Nikhil Wadhera, CSM, MBA', 'I am a customer-obsessed, results-oriented product leader with a strong passion for building products. I have a track record of scaling products in high-growth environments and leading teams to success. I am a trained practitioner of user-centered-design methodology and demonstrate success in conducting user research, defining products, measuring their success, and working cross-functionally to deliver products that delight customers and drive business metrics. I excels in cultivating inclusive work culture, empowering teams to do their best work, and building products that delight customers...', 'Senior Product Manager at 7-Eleven', '7-Eleven', '[{"company":"7-Eleven","company_id":"7-eleven","industry":"Retail","location":"United States","positions":[{"description":"","duration":"Sep 2020 - Present 1 year 1 month","duration_short":"1 year 1 month","end_date":"Present","start_date":"Sep 2020","subtitle":"7-Eleven","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/7-eleven"},{"company":"Product School","company_id":"product-school","location":"Portland, Oregon Metropolitan Area","positions":[{"description":"Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work. Product School is a global leader in Product Management training with a community of over one million product professionals. As a featured speaker, I help inspire the next generation of Product Managers to create innovative products and apply best practices in their work.","duration":"May 2020 - Present 1 year 5 months","duration_short":"1 year 5 months","end_date":"Present","start_date":"May 2020","subtitle":"Product School","title":"Featured Speaker"}],"url":"https://www.linkedin.com/company/product-school"},{"company":"Nike","company_id":"nike","location":"Beaverton, OR","positions":[{"description":"","duration":"Jan 2013 Sep 2020 7 years 9 months","duration_short":"7 years 9 months","end_date":"Sep 2020","start_date":"Jan 2013","subtitle":"Nike","title":"Senior Product Manager"}],"url":"https://www.linkedin.com/company/nike"},{"company":"Prolifiq Software","company_id":"prolifiqapps","location":"Beaverton, OR","positions":[{"description":"","duration":"Oct 2012 Jan 2013 4 months","duration_short":"4 months","end_date":"Jan 2013","start_date":"Oct 2012","subtitle":"Prolifiq Software","title":"Business Analyst"}],"url":"https://www.linkedin.com/company/prolifiqapps"},{"company":"Nike, Inc","company_id":"nike","location":"Portland, Oregon Area","positions":[{"description":"","duration":"Jul 2011 Oct 2012 1 year 4 months","duration_short":"1 year 4 months","end_date":"Oct 2012","start_date":"Jul 2011","subtitle":"Nike, Inc","title":"Sr. Business System Analyst"}],"url":"https://www.linkedin.com/company/nike"}]', '["Patrick Younes “I had the pleasure of meeting Nikhil for an event with Product School, where we had to prepare for a \\"Product Manager mock interview\\", and he was roleplaying as the interviewer. Nikhil went over and beyond in coaching me to prepare for the mock interview, giving me great suggestions on what an ideal Product Manager candidate should say during a job interview, and what can determine a good VS bad Product Manager. I would highly recommend Nikhil for his amazing communication skills, his patience with dealing with more junior people and how to have them understand an idea without needing to \\"feed it through a spoon\\", but rather empower them to use their own grammar to get their idea across. Thank you, Nikhil! ”","Melissa Kelly “Nikhil started out in another group at Nike where our paths often crossed. When I saw that our group needed more team players, I recommended he join our group. Nikhil and I worked side by side for six months. His dedication is unparalleled and his thorough understanding of the processes makes him a valuable team player. He is truly missed. I would recommend Nikhil for any position without any hesitation.”"]'] User: ['Vivek Kumar', 'IT Professional with global experience, across large organization and Startups', 'Helping business transform through secure digital and automation initiative', 'Leading Bank', '[{"company":"Leading Bank","company_id":null,"location":"","positions":[{"description":"","duration":"Jan 2018 - Present 3 years 7 months","duration_short":"3 years 7 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Leading Bank","title":"Product Development Lead"}],"url":""},{"company":"Financial Services Consulting Boutique Firms","company_id":null,"location":"Greater New York City Area","positions":[{"description":"","duration":"Feb 2016 Dec 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"Dec 2017","start_date":"Feb 2016","subtitle":"Financial Services Consulting Boutique Firms","title":"Associate Vice President / Director"}],"url":""},{"company":"Brillio","company_id":"brillio","location":"Greater New York City Area","positions":[{"description":"Brillio is a global technology consulting, software, and business solutions company that enables the successful transformation of businesses facing significant disruption fueled by technology and cultural change.At Brillio, we utilize emerging technologies to create new customer experiences, achieve cost efficiencies, and gain competitive advantage. This, along with our key technology partnerships and investments in areas such as data, analytics and digital delivers innovative processes and solutions that result in significant market impact.Visit us at www.brillio.comOn Twitter @BrillioGlobal","duration":"Feb 2014 Jan 2016 2 years","duration_short":"2 years","end_date":"Jan 2016","start_date":"Feb 2014","subtitle":"Brillio","title":"Associate Vice President"}],"url":"https://www.linkedin.com/company/brillio"},{"company":"Wipro Technologies","company_id":"wipro","location":"Greater New York City Area","positions":[{"description":"","duration":"Jun 2005 Jan 2014 8 years 8 months","duration_short":"8 years 8 months","end_date":"Jan 2014","start_date":"Jun 2005","subtitle":"Wipro Technologies","title":"Director"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"MindTree","company_id":"mindtreeltd","location":"","positions":[{"description":"","duration":"Oct 2003 May 2005 1 year 8 months","duration_short":"1 year 8 months","end_date":"May 2005","start_date":"Oct 2003","subtitle":"MindTree","title":"Manager"}],"url":"https://www.linkedin.com/company/mindtreeltd"},{"company":"Wipro Technologies","company_id":"wipro","location":"","positions":[{"description":"","duration":"Mar 2000 Sep 2003 3 years 7 months","duration_short":"3 years 7 months","end_date":"Sep 2003","start_date":"Mar 2000","subtitle":"Wipro Technologies","title":"Lead"}],"url":"https://www.linkedin.com/company/wipro"},{"company":"Deneb Robotics","company_id":"deneb-robotics-inc","location":"","positions":[{"description":"","duration":"Jun 1998 Feb 2000 1 year 9 months","duration_short":"1 year 9 months","end_date":"Feb 2000","start_date":"Jun 1998","subtitle":"Deneb Robotics","title":"Engineer"}],"url":"https://www.linkedin.com/company/deneb-robotics-inc"}]', '["“Vivek is a highly motivated and driven leader who has supported my portfolio for over 5 years. When he commits, he delivers!”","“I worked with Vivek while servicing a Global Top 50 account for Wipro in 2010-2013. Vivek has the unique skill set of being able to walk the line between service delivery oversight and account/wallet expansion. Thanks to his daily onsite efforts I was enabled, informed, and accelerated in uncovering and proposing truly win/win business scenarios for our clients. I gladly offer my recommendation of Vivek for portfolio management and \\"farming\\" for key accounts. ”"]']### Assistant: The agent's job is to connect with professionals in the IT industry. Today, the agent is reaching out to the user because they need to discuss a potential collaboration opportunity in implementing secure digital and automation initiatives for the user's organization.
### Human: Agent: ['Michelle Lamanette-King', 'Accomplished and knowledgeable Healthcare Professional delivering years of experience in managed care including value-based/pay-for-performance program development and deployment, managed care contract development and negotiation, internal and external relationship development, financial & data analysis, reporting, and insights. Some areas of expertise include value-based program development and deployment, contract negotiations including various reimbursement methodologies such as DRG, APC, Groupers, Fee Schedules, Shared Savings, and Risk; specialize in Medicare and Commercial programs and contracting; complex healthcare system contract structuring and development; reimbursement modeling and analytics; and product expansion/provider network development.', 'Executive Director of CMS Direct Contracting, Humana Care Solutions', 'Humana', '[{"company":"Humana","company_id":"humana","industry":"Wellness and Fitness Services","location":null,"positions":[{"description":"","duration":"Apr 2021 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Humana","title":"Executive Director of CMS Direct Contracting Model"},{"description":"","duration":"Mar 2020 Apr 2021 1 year 2 months","duration_short":"1 year 2 months","end_date":"Apr 2021","start_date":"Mar 2020","subtitle":"Humana","title":"Director of CMS Programs, Value-Based Strategies Payment Innovation"},{"description":"","duration":"Mar 2019 Mar 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Mar 2020","start_date":"Mar 2019","subtitle":"Humana","title":"Payment Innovation Leader"},{"description":"National development and deployment of pay for performance, incentive programs with hospital partners to improve upon triple aim. Includes development of program, national deployment of program, training and education, analytic and reporting responsibility, contract language development, hospital partnership development, and consulting on negotiation and contracting needs.","duration":"Aug 2017 Mar 2019 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2019","start_date":"Aug 2017","subtitle":"Humana","title":"Value-Based Programs Consultant"},{"description":"Accountable for ACO, PHO, IPA, integrated health care systems, ancillary and group practice contract negotiations, including shared savings and risk agreementsHospital/Physician commercial and Medicare reimbursement modeling and analysisContract within a 7 state region including MN, NE, IA, ND, SD, MT, WYDeveloper and administrator of company-wide, internal social media group designed to serve as an avenue for associates to share ideas, best practices, provide Q & A\'s, and have open dialogue around current industry topics.","duration":"Jan 2015 Aug 2017 2 years 8 months","duration_short":"2 years 8 months","end_date":"Aug 2017","start_date":"Jan 2015","subtitle":"Humana","title":"Contracting Executive"},{"description":"Network Development & Contract Negotiations for the Central North Region. Including:Hospital, Ancillary, and Physician Contracting and NegotiationsContract oversight and relationship responsibility for largest health system partnerships in NENetwork Expansion and Gap Filling EffortsMedicare and Commercial Contracting Experience","duration":"Jan 2014 Jan 2015 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2015","start_date":"Jan 2014","subtitle":"Humana","title":"Physician Contracting Representative"},{"description":"Oversee and execute marketing efforts in Minnesota. Part of leadership team which develops strategic plan for the MN MarketPoint division. Heavy focus on the growth of Humana in the MN Medicare space.","duration":"Jun 2012 Jan 2014 1 year 8 months","duration_short":"1 year 8 months","end_date":"Jan 2014","start_date":"Jun 2012","subtitle":"Humana","title":"Marketing Lead"}],"url":"https://www.linkedin.com/company/humana"},{"company":"State Farm Insurance","company_id":"state_farm","location":"Denver & Minneapolis","positions":[{"description":"","duration":"Apr 2010 Mar 2012 2 years","duration_short":"2 years","end_date":"Mar 2012","start_date":"Apr 2010","subtitle":"State Farm Insurance","title":"Sales & Marketing"}],"url":"https://www.linkedin.com/company/state_farm"}]', '["“Michelle is a detail and task oriented Marketing leader who made impossible tasks seem easy. She had the respect of all who worked with her.”","“MIchelle is extremely intelligent and driven. She is a very hard worker. She strives not only to do her job well, but to be the best at whatever she does. Michelle also handles co-workers and customers with a great deal of respect and integrity. I give my highest recommendation to work with Michelle if given the opportunity both as a customer and colleague.”"]'] User: ['Mary Ann Adomnik', "Family Nurse Practitioner currently working in a women's health clinicSpecialties: Family Practice", 'Nurse Practitioner', 'JEVZ VAMC', '[{"company":"JEVZ VAMC","company_id":null,"location":"Altoona, Pennsylvania","positions":[{"description":"","duration":"Oct 2018 - Present 3 years 2 months","duration_short":"3 years 2 months","end_date":"Present","start_date":"Oct 2018","subtitle":"JEVZ VAMC","title":"CRNP"}],"url":""},{"company":"Caring Healthcare Network","company_id":null,"location":"Philipsburg, Pennsylvania","positions":[{"description":"","duration":"Apr 2016 Aug 2017 1 year 5 months","duration_short":"1 year 5 months","end_date":"Aug 2017","start_date":"Apr 2016","subtitle":"Caring Healthcare Network","title":"CRNP"}],"url":""},{"company":"Lighthouse Medical","company_id":null,"location":"","positions":[{"description":"","duration":"Oct 2013 Jan 2016 2 years 4 months","duration_short":"2 years 4 months","end_date":"Jan 2016","start_date":"Oct 2013","subtitle":"Lighthouse Medical","title":"Nurse Practitioner"}],"url":""},{"company":"Centre / Huntington Tapestry of Health","company_id":null,"location":"","positions":[{"description":"Women\'s Health and Family Planning Clinic; also does job physicals Women\'s Health and Family Planning Clinic; also does job physicals","duration":"Dec 2010 Oct 2013 2 years 11 months","duration_short":"2 years 11 months","end_date":"Oct 2013","start_date":"Dec 2010","subtitle":"Centre / Huntington Tapestry of Health","title":"Nurse Practitioner"}],"url":""},{"company":"ConvaTec","company_id":"convatec_2","location":"","positions":[{"description":"","duration":"Jan 1999 Oct 2009 10 years 10 months","duration_short":"10 years 10 months","end_date":"Oct 2009","start_date":"Jan 1999","subtitle":"ConvaTec","title":"Administrative Assistant/ Registered Nurse"}],"url":"https://www.linkedin.com/company/convatec_2"},{"company":"BMS","company_id":"bristol-myers-squibb","location":"","positions":[{"description":"","duration":"1999 2008 9 years","duration_short":"9 years","end_date":"2008","start_date":"1999","subtitle":"BMS","title":"Administrative Assistant"}],"url":"https://www.linkedin.com/company/bristol-myers-squibb"}]', '["Laura Bolton “Mary Ann is a productive team player. She positively contributes to getting things done, while appreciating fellow team members and gracing tasks with humor and creativity.”","Grady Elliott “Mary Ann is a hard working and detail-oriented professional that I had the pleasure of working with over a 2-year period. She was very organized and had the ability to multi-task a number of projects at the same time. She was very competent in preparing presentations and was able to communicate effectively with senior management. Very adept at her duties -- a consummate professional.”"]']### Assistant: The agent's job is to develop value-based/pay-for-performance programs in managed care, and today the agent is reaching out to the user to discuss potential collaboration in implementing these programs at the women's health clinic where the user works.
### Human: Agent: ['Mike Gilmore', 'Experienced financial recuiter and 20 year commercial banker and Ag lender with broad experience in all aspects of lending, staffing and senior management. Direct experience with all types of lending and management. I can be reached at 318-283-4303, or mikegilmore1@att.net Specialties: A preferred partner filling positions in the Banking and Farm Credit industry from Branch Managers to Presidents', 'Human Capital Specialist - Open Networker - Direct # 318-283-4303', 'Morehouse Management Group, Inc.', '[{"company":"Morehouse Management Group, Inc.","company_id":null,"location":"Bastrop, Louisiana","positions":[{"description":"An executive search firm specializing in the banking industry. An executive search firm specializing in the banking industry.","duration":"Aug 2001 - Present 20 years 7 months","duration_short":"20 years 7 months","end_date":"Present","start_date":"Aug 2001","subtitle":"Morehouse Management Group, Inc.","title":"CEO"}],"url":""},{"company":"First National Bank","company_id":null,"location":"Ruston, Louisiana","positions":[{"description":"Opened Ruston, LA. location for small community bank based in Arcadia, LA. Left to start Morehouse Management Group, an executive search firm, serving the banking industry. Opened Ruston, LA. location for small community bank based in Arcadia, LA. Left to start Morehouse Management Group, an executive search firm, serving the banking industry.","duration":"Aug 2000 Aug 2001 1 year 1 month","duration_short":"1 year 1 month","end_date":"Aug 2001","start_date":"Aug 2000","subtitle":"First National Bank","title":"City President"}],"url":""},{"company":"Bank One","company_id":"bank-one","location":"Monroe, Louisiana Area","positions":[{"description":"Responsible for all business lending and deposit gathering in 21 Bank One Northeast Louisiana locations. Responsible for all business lending and deposit gathering in 21 Bank One Northeast Louisiana locations.","duration":"Jan 1993 Aug 2000 7 years 8 months","duration_short":"7 years 8 months","end_date":"Aug 2000","start_date":"Jan 1993","subtitle":"Bank One","title":"VP Business Support Manager"}],"url":"https://www.linkedin.com/company/bank-one"},{"company":"Premier Bank Baton Rouge, LA","company_id":null,"location":"Bastrop, Louisiana","positions":[{"description":"Branch Manager, Ag Lender Branch Manager, Ag Lender","duration":"Mar 1989 Jan 1993 3 years 11 months","duration_short":"3 years 11 months","end_date":"Jan 1993","start_date":"Mar 1989","subtitle":"Premier Bank Baton Rouge, LA","title":"VP Lending"}],"url":""},{"company":"Ruston State Bank, Ruston LA.","company_id":null,"location":"Ruston, Louisiana","positions":[{"description":"Responsible for creation and management of Indirect Lending Department for oldest state bank in Louisiana.Commercial Pilot for corporate hot air balloon. Responsible for creation and management of Indirect Lending Department for oldest state bank in Louisiana.Commercial Pilot for corporate hot air balloon.","duration":"May 1982 Mar 1989 6 years 11 months","duration_short":"6 years 11 months","end_date":"Mar 1989","start_date":"May 1982","subtitle":"Ruston State Bank, Ruston LA.","title":"Head of Indirect Lending Dept."}],"url":""}]', '["Patricia Mahony “Mike has been great at \\"keeping an eye out\\" for employment opportunities that would be a great fit with my experience and skills in the mortgage industry. I would recommend him to anyone in need of a personal approach for employment opportunities.”","Courtney Bustle “Mike was great work with. He matched me with a company that is a very good fit. I highly recommend working with him.”"]'] User: ['Stacy Hatch', 'I love people and developing long-term customer relationships. I am passionate about educating homebuyers and sharing my personal experiences with them. I’m an ex-loan processor, underwriter and appraiser. With almost 20 years in the mortgage industry, I make home loans a great experience. I’m currently helping prospective homebuyers find their dream home, would love to help you too. I love time with my grandson and family. Always grilling out and cheering on our KC Chiefs!', 'Residential Lender at Great Southern Bank', 'Great Southern Bank', '[{"company":"Great Southern Bank","company_id":"great-southern-bank","industry":"Banking","location":"Overland Park, KS","positions":[{"description":"Specializing in home loans for first time home buyers as well as current home owners. Over 15 years in the Mortgage Industry.","duration":"Apr 2019 - Present 2 years 4 months","duration_short":"2 years 4 months","end_date":"Present","start_date":"Apr 2019","subtitle":"Great Southern Bank","title":"Residential Lender"}],"url":"https://www.linkedin.com/company/great-southern-bank"},{"company":"Unemployed","company_id":null,"location":"","positions":[{"description":"","duration":"Feb 2019 - Present 2 years 6 months","duration_short":"2 years 6 months","end_date":"Present","start_date":"Feb 2019","subtitle":"Unemployed","title":"Currently searching for opportunities- office closing"}],"url":""},{"company":"U.S. Bank","company_id":"us-bank","location":"Overland Park","positions":[{"description":"","duration":"Aug 2018 Mar 2019 8 months","duration_short":"8 months","end_date":"Mar 2019","start_date":"Aug 2018","subtitle":"U.S. Bank","title":"Mortgage Underwriter"}],"url":"https://www.linkedin.com/company/us-bank"},{"company":"Arvest Bank","company_id":"arvest-bank","location":"Overland Park, KS","positions":[{"description":"","duration":"Feb 2017 Jul 2018 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jul 2018","start_date":"Feb 2017","subtitle":"Arvest Bank","title":"Mortgage Processing Manager"}],"url":"https://www.linkedin.com/company/arvest-bank"},{"company":"Peoples Bank, \\"Banking Unusual\\"","company_id":"peoples-inc","location":null,"positions":[{"description":"","duration":"Nov 2014 Feb 2017 2 years 4 months","duration_short":"2 years 4 months","end_date":"Feb 2017","start_date":"Nov 2014","subtitle":"Peoples Bank, \\"Banking Unusual\\"","title":"Mortgage Loan Officer/Assistant"},{"description":"","duration":"Jul 2011 Feb 2017 5 years 8 months","duration_short":"5 years 8 months","end_date":"Feb 2017","start_date":"Jul 2011","subtitle":"Peoples Bank, \\"Banking Unusual\\"","title":"Mortgage Processing Manager/Origination"}],"url":"https://www.linkedin.com/company/peoples-inc"},{"company":"Great Southern Bank","company_id":"great-southern-bank","location":null,"positions":[{"description":"","duration":"Jan 2011 Jul 2011 7 months","duration_short":"7 months","end_date":"Jul 2011","start_date":"Jan 2011","subtitle":"Great Southern Bank","title":"Mortgage Processing Manager"},{"description":"","duration":"Feb 2008 Jan 2011 3 years","duration_short":"3 years","end_date":"Jan 2011","start_date":"Feb 2008","subtitle":"Great Southern Bank","title":"Mortgage Loan Processor"}],"url":"https://www.linkedin.com/company/great-southern-bank"},{"company":"Multiple Supervisory Companies","company_id":null,"location":"Tampa, Florida","positions":[{"description":"","duration":"May 2005 Jan 2008 2 years 9 months","duration_short":"2 years 9 months","end_date":"Jan 2008","start_date":"May 2005","subtitle":"Multiple Supervisory Companies","title":"Residential Real Estate Appraiser Trainee"}],"url":""},{"company":"North American Savings Bank","company_id":"north-american-savings-bank","location":"Springfield, Missouri","positions":[{"description":"","duration":"Mar 2003 Dec 2004 1 year 10 months","duration_short":"1 year 10 months","end_date":"Dec 2004","start_date":"Mar 2003","subtitle":"North American Savings Bank","title":"Mortgage Loan Processor"}],"url":"https://www.linkedin.com/company/north-american-savings-bank"},{"company":"Great Southern Bank","company_id":"great-southern-bank","location":"Springfield, Missouri","positions":[{"description":"","duration":"Nov 2001 Mar 2003 1 year 5 months","duration_short":"1 year 5 months","end_date":"Mar 2003","start_date":"Nov 2001","subtitle":"Great Southern Bank","title":"Mortgage Loan Processor"}],"url":"https://www.linkedin.com/company/great-southern-bank"}]', '["“Stacy assisted me with my rental property. Her knowledge of mortgages and relentless pursuit to ensure my loan closed was amazing! ”","“Stacy is extremely knowledgeable and customer service orientated with great passion for the mortgage business! It was a pleasure working with Stacy for over 5 years ! Peter ”"]']### Assistant: The agent's job is to fill positions in the banking industry, and today, the agent is reaching out to the user because they have a potential job opportunity as a residential lender at Great Southern Bank.
### Human: Agent: ['Ramzi El-Abdallah', 'I am a graduate of California State University San Marcos with a B.S. in Computer Science. Since my childhood, I have always been fascinated by how things work and how they are put together. I have applied this mentality to computers and programming and I have found a passion that I would like to pursue my career in. Whether computer related or not, I enjoy finding efficient solutions to problems. I like to bring a calculated approach to problem solving and believe that taking an extra step to understand something can go a long way. I understand that organization is key to better productivity and I believe it is a very important trait to have in a programming environment. In my free time you can find me following different sports leagues domestic and abroad. I enjoy putting things together and also fixing things, if possible, that are broken. My goal is to keep expanding my knowledge of different programming languages as many industries have different requirements.RELEVANT SCHOOLWORK• Business Inventory Web Application (Team Project)• First Person Shooter using Unity Engine (C#)• Database Management (SQL)• Data Structures (C++)', 'Senior Integrations Specialist at ServiceTitan', 'ServiceTitan', '[{"company":"ServiceTitan","company_id":"servicetitan","industry":"Computer Software","location":null,"positions":[{"description":"","duration":"Aug 2020 - Present 1 year","duration_short":"1 year","end_date":"Present","start_date":"Aug 2020","subtitle":"ServiceTitan","title":"Senior Integrations Specialist"},{"description":"","duration":"Sep 2018 Aug 2020 2 years","duration_short":"2 years","end_date":"Aug 2020","start_date":"Sep 2018","subtitle":"ServiceTitan","title":"Integrations/Data Specialist"},{"description":"","duration":"Nov 2017 Sep 2018 11 months","duration_short":"11 months","end_date":"Sep 2018","start_date":"Nov 2017","subtitle":"ServiceTitan","title":"Customer Support Advocate"}],"url":"https://www.linkedin.com/company/servicetitan"},{"company":"Best Buy","company_id":"best-buy","location":"Murrieta","positions":[{"description":"","duration":"Sep 2014 Jan 2016 1 year 5 months","duration_short":"1 year 5 months","end_date":"Jan 2016","start_date":"Sep 2014","subtitle":"Best Buy","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/best-buy"},{"company":"RadioShack","company_id":"radioshack","location":"Temecula, CA","positions":[{"description":"","duration":"Nov 2012 Oct 2013 1 year","duration_short":"1 year","end_date":"Oct 2013","start_date":"Nov 2012","subtitle":"RadioShack","title":"Sales Associate"}],"url":"https://www.linkedin.com/company/radioshack"},{"company":"Boards Video Company, LLC","company_id":"boards-video-company-llc","location":"","positions":[{"description":"","duration":"Aug 2005 Feb 2011 5 years 7 months","duration_short":"5 years 7 months","end_date":"Feb 2011","start_date":"Aug 2005","subtitle":"Boards Video Company, LLC","title":"Assistant Manager"}],"url":"https://www.linkedin.com/company/boards-video-company-llc"}]', '["“Few people have the opportunity to have someone like Ramzi in their life, not just as a co-worker but a good friend. I worked with Ramzi for 5+ years and I have always known Ramzi to be honest, loyal, and hard-working. Ramzi displays impeccable leadership qualities and an innate ability to solve problems large and small. Based on our experience together, I can confidently recommend Ramzi for employment. ”","“Ramzi is a bright, intelligent, patient individual. He approaches challenges with an open mind and gathers all the facts prior to proceeding with his solution. Ramzi shows great leadership skills and always carries a positive attitude. Definitely a pleasure to work with and accomplish anything.”"]'] User: ['Shandley Phillips', "I have always been passionate about creating things and mapping out a successful path from idea to reality for both physical and digital products. I have an entrepreneurial spirit that drives me to excel in all aspects of my professional and personal life. I am an experienced software architect and team lead for enterprise-scale JavaScript applications. I am also an accomplished Product Manager with a record of product development, marketing and sales experience who has successfully created U.S. Patented products. I played soccer professionally for the San Diego Flash and San Diego Sockers and was a student-athlete at UC Irvine on the Men's Soccer team. I also mentor young entrepreneurs and developers.", 'Developer. Mentor. Footballer.', 'Apptricity Corporation', '[{"company":"Apptricity Corporation","company_id":"apptricity","industry":"Software Development","location":"San Diego","positions":[{"description":"* Provide management and guidance for development team members ensuring successful and accurate support of the goals and objectives of product owners and stakeholders* Effectively collaborate with executive level business partners regarding status, demo features, timelines, resourcing and scoping* Prioritize, assign, and scope, stories, epics, defects in an agile environment as well as lead backlog grooming, sprint planning, and retro demos. * Oversee and implement technology solutions, UI/UX opportunities, as well as manage individual product features from concept to implementation* Foster and implement key best practices for efficient, shareable, reusable front-end code* Lead the implementation of an Angular 11 application in a mono-repo (NX) with shared libraries resulting in an increase in the efficiency of development with reusable code across enterprise applications* Guide the adaptation of a new tech-stack including, Angular, Typescript, graphQL, rxjs, and redux, NX workspace.","duration":"Aug 2018 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Aug 2018","subtitle":"Apptricity Corporation","title":"Frontend Architect Lead / Dev Manager, Supply Chain Software"}],"url":"https://www.linkedin.com/company/apptricity"},{"company":"Sharp HealthCare","company_id":"sharp-healthcare","location":"San Diego, CA","positions":[{"description":"* Oversaw advanced level programming support, data analysis, system design, and new application development for all web applications* Technical lead for medium to large projects ensuring technical solutions were aligned with marketing and business strategies* Evaluated various frameworks to meet features of an existing product, developing a POC in AngularJS* Established a tactical relationship with the core team to execute the development plan and migrate requirements from existing production product to new application* Implemented application architecture and established a standard development environment for angular development and the production build process resulting in easier more stable builds* Analyzed performance and conversions by comparing previous year’s metrics with updated data set* Managed Feature additions, knowledgebase, and maintenance requests challenges including educating and influencing reluctant adopters, governance of usage, lack of managerial support in enforcing use in certain cases","duration":"May 2013 Aug 2018 5 years 4 months","duration_short":"5 years 4 months","end_date":"Aug 2018","start_date":"May 2013","subtitle":"Sharp HealthCare","title":"Senior Frontend - Web Developer sharp.com scmg.org"}],"url":"https://www.linkedin.com/company/sharp-healthcare"},{"company":"Deal Current","company_id":"deal-current","location":"San Diego, CA","positions":[{"description":"* Effectively communicated with customers regarding product features, use cases, and setup by creating holistic solutions with development team while prioritizing new features and custom requests to meet expectations* Provide extensive guidance to Executive Leadership on onboarding improvement opportunities with cost savings and timeline estimations based on implementations* Facilitate online training for new customers on in-house admin tool and email marketing tools for Constant Contact and Mail Chimp* Lead mobile and responsive development utilizing HTML, CSS3, Jquery, Bootstrap, JSON of customer product used to process transactions and allow direct interaction with merchants* Responsible for all frontend, customer-facing, client admin, and corporate products averaging 3.5M uniques per month* Refined site launch process from 3-4 months to 3-4 weeks. Recognized internally for launching premium clients within 10 days* Developed theme package to build over 200 daily deal websites for various clients including, NBC in San Diego, and Miami, San Diego 6, and San Diego Magazine","duration":"Sep 2011 Apr 2013 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2013","start_date":"Sep 2011","subtitle":"Deal Current","title":"Project Manager, Senior Front-End Web Developer"}],"url":"https://www.linkedin.com/company/deal-current"},{"company":"KILEY MADISON, INC.","company_id":"kiley-madison-inc.","location":"San Diego, California, United States","positions":[{"description":"* Designed proof of concept of industry first angled sippy cup for infants and toddlers. * Received Utility Patent for Toddler cup with angled partition Patent date issued Apr 25, 2008, Patent issuer and number US8418877 B2* Hired and trained all independent product designers to create CAD files for prototype samples * Tested market demand and price thresholds by attending industry trade shows and interviewing parent focus groups. Setup sales process and pipeline* Negotiated manufacturing setup costs and pricing for per piece, case, and container in Hong Kong and Shenzhen* Managed supply chain process from importing from the manufacturer to shipping goods for wholesale and retail* Closed wholesale accounts with Babies R Us, Buy Buy Baby, Diapers.com, TJ Maxx, Amazon.com, as well as other regional stores and independent shops","duration":"Aug 2004 Sep 2011 7 years 2 months","duration_short":"7 years 2 months","end_date":"Sep 2011","start_date":"Aug 2004","subtitle":"KILEY MADISON, INC.","title":"Co-Founder, Inventor - Patent #US8418877 B"}],"url":"https://www.linkedin.com/company/kiley-madison-inc."},{"company":"San Diego Sockers","company_id":"san-diego-sockers","location":null,"positions":[{"description":"","duration":"Jan 2002 Dec 2002 1 year","duration_short":"1 year","end_date":"Dec 2002","start_date":"Jan 2002","subtitle":"San Diego Sockers","title":"Professional Soccer Player"},{"description":"","duration":"Jan 2001 Dec 2001 1 year","duration_short":"1 year","end_date":"Dec 2001","start_date":"Jan 2001","subtitle":"San Diego Sockers","title":"Professional Soccer Player"}],"url":"https://www.linkedin.com/company/san-diego-sockers"},{"company":"San Diego Flash","company_id":null,"location":null,"positions":[{"description":"","duration":"Jan 2000 Dec 2000 1 year","duration_short":"1 year","end_date":"Dec 2000","start_date":"Jan 2000","subtitle":"San Diego Flash","title":"Professional Soccer Player"},{"description":"","duration":"Jan 1999 Dec 1999 1 year","duration_short":"1 year","end_date":"Dec 1999","start_date":"Jan 1999","subtitle":"San Diego Flash","title":"Professional Soccer Player"}],"url":""}]', '["Sean Monzet “For a 60 day period I worked closely with Shandley to convert our Deal program over to Deal Current\'s network. The project had a number of moving parts and details that needed to be addressed. Shandley made it happen seamlessly and was a pleasure to work with. I look forward to working with Shandley again.”","Jimmy Hendricks “Shandley is a very skilled, team leading front-end developer. He helped take our technology to the next level implementing responsive design, advanced features all with excellent well-documented code. I recommend him to any CTO, technology manager, or CEO looking for an A player on the development team.”"]']### Assistant: The agent's job is to provide technical guidance and support for the goals and objectives of product owners and stakeholders. Today, the user is reaching out to the agent because they need assistance in implementing a new Angular 11 application and adapting a new tech-stack for their enterprise-scale JavaScript applications.
### Human: Agent: ['Patricia Williamson', 'I have 10+ years of experience in the design industry. My experience includes web and print promotional collateral, advertisements, email marketing, direct mail, medical device collateral, package design, newsletters, automated catalog design and production, trade show graphics, In-store signage, POP, logos and special events materials. I have a lot of knowledge in the industry as I’ve done design and production work, including designing for the internet, for many years. I have also worked in many different industries, which I think gives me an advantage over other candidates. I’ve learned so much working for various companies/industries. Some of my background includes:•Successful management of multiple projects from conception through design to implementation•Ability to thrive and succeed in a fast paced environment.•Ability to work both independently and collaborate in a team environment. Work closely with marketing and customer service departments regarding the development and communication of innovative ideas and impactful solutions.•Maintained relationship with outside vendors, printers, designers and agencies. •Proficiency with Adobe Creative Suite, InDesign, Dreamweaver, Fireworks, Photoshop, Adobe Acrobat, Macintosh and PC systems and programs such as, Word, Powerpoint, and excel.•I am a detail oriented professional with excellent written and verbal communications skills.•Ability to learn new programs quickly.•Ability to design for any industry. For portfolio samples please click on the link below. https://www.dropbox.com/sh/dj2tywjcnj80tw3/rR0MdLmPnV', 'Senior Graphic Designer', 'Freelance', '[{"company":"Freelance","company_id":null,"location":"","positions":[{"description":"","duration":"Dec 2015 - Present 5 years 8 months","duration_short":"5 years 8 months","end_date":"Present","start_date":"Dec 2015","subtitle":"Freelance","title":"Senior Graphic Designer"}],"url":""},{"company":"Deloitte","company_id":"deloitte","location":"Connecticut","positions":[{"description":"Senior Designer, Remote* Print and Digital design. Production of digital emails, Linked-In ads, web ads, U.S. Open catalog, other print collateral.","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"Deloitte","title":"Freelance Senior Designer"}],"url":"https://www.linkedin.com/company/deloitte"},{"company":"Unimed Corp (contract)","company_id":null,"location":"Concord, Massachusetts","positions":[{"description":"","duration":"Oct 2016 Feb 2017 5 months","duration_short":"5 months","end_date":"Feb 2017","start_date":"Oct 2016","subtitle":"Unimed Corp (contract)","title":"Senior Graphic Designer"}],"url":""},{"company":"Hill Holliday (contract)","company_id":"hill-holliday","location":"Boston, MA","positions":[{"description":"","duration":"Apr 2016 May 2016 2 months","duration_short":"2 months","end_date":"May 2016","start_date":"Apr 2016","subtitle":"Hill Holliday (contract)","title":"Senior Studio Designer"}],"url":"https://www.linkedin.com/company/hill-holliday"},{"company":"SharkNinja (contract)","company_id":null,"location":"Newton, Massachusetts","positions":[{"description":"Package design, collateral, web assets, banners.I had the pleasure of working with Trish as a freelance graphic designer on our team here at SharkNinja for 4 weeks. She is very enthusiastic and comes in prepared to roll up her sleeves and get to work. She collaborates well and quickly integrates into the team. If you are in need of graphic design and production assistance, Trish is ready to rock and roll!-Chris-------------------------------------------------------Chris SciDirector, Creative Operations180 Wells Ave. | Newton, MA | 02459t 617.904.7445 | m 617.775.8278 | f 617.243.0778csci@sharkninja.com","duration":"Nov 2015 Dec 2015 2 months","duration_short":"2 months","end_date":"Dec 2015","start_date":"Nov 2015","subtitle":"SharkNinja (contract)","title":"Graphic Designer"}],"url":""},{"company":"Staples (contract)","company_id":"staples","location":"Framingham, MA","positions":[{"description":"*Main focus on various catalog and flyer jobs, weekly circulars, print and online banners and other like media.*Involved a high level of technical ability -- CS5.5+ - InDesign, Illustrator and Photoshop.*Fast paced environment with a high volume workload.*Required excellent attention to detail and the ability to take direction very well.*Adobe InDesign was the main application used.","duration":"Apr 2015 Jun 2015 3 months","duration_short":"3 months","end_date":"Jun 2015","start_date":"Apr 2015","subtitle":"Staples (contract)","title":"Senior Graphic Designer/Production Artist"}],"url":"https://www.linkedin.com/company/staples"},{"company":"Freelance Graphic Designer","company_id":null,"location":"Clinton, MA","positions":[{"description":"","duration":"Mar 2013 Apr 2015 2 years 2 months","duration_short":"2 years 2 months","end_date":"Apr 2015","start_date":"Mar 2013","subtitle":"Freelance Graphic Designer","title":"Williamson Design"}],"url":""},{"company":"AssuraMed","company_id":"edgepark","location":"Milford, MA","positions":[{"description":"*Responsible for the successful implementation of Invacare business and marketing objectives through design and production of promotional collateral, advertisements, catalogs, direct mail, package design and tradeshow graphics.*Coordinated layout and organization of online and printed material.*Managed and approved print production schedules and print specifications while adhering to tight deadlines.","duration":"Jul 2006 Mar 2013 6 years 9 months","duration_short":"6 years 9 months","end_date":"Mar 2013","start_date":"Jul 2006","subtitle":"AssuraMed","title":"Senior Graphic Designer"}],"url":"https://www.linkedin.com/company/edgepark"}]', '["“I had the pleasure of working with Trish for several years at ISG creating numerous marketing programs, promotions and communications. I found Trish to be extremely creative and capable. She was well organized and consistently completed needed projects on time, even working beyond normal business hours to get the job done. She is a team player with strong interpersonal that worked well with category management team. Trish would be a tremendous asset to any marketing organization.”","“Trish is a talented graphic artist who handled many diverse projects for ISG. She designed private label packaging, catalogs, sell sheets, promotional marketing materials, flyers, brochures, and specific projects for customers. She is a joy to work with and would be an asset to any company.”"]'] User: ['Jessica Nelson', 'Experienced communications professional with demonstrated history leading strategic brand and executive communications initiatives.', 'Communications Manager, Consumer Business Group at 3M', '3M', '[{"company":"3M","company_id":"3m","industry":"Mechanical or Industrial Engineering","location":null,"positions":[{"description":"","duration":"Feb 2020 - Present 1 year 10 months","duration_short":"1 year 10 months","end_date":"Present","start_date":"Feb 2020","subtitle":"3M","title":"Communications Manager"},{"description":"","duration":"Aug 2018 Feb 2020 1 year 7 months","duration_short":"1 year 7 months","end_date":"Feb 2020","start_date":"Aug 2018","subtitle":"3M","title":"Executive Communications Supervisor"},{"description":"","duration":"Oct 2013 Feb 2020 6 years 5 months","duration_short":"6 years 5 months","end_date":"Feb 2020","start_date":"Oct 2013","subtitle":"3M","title":"Communications and Brand Strategy Supervisor"}],"url":"https://www.linkedin.com/company/3m"},{"company":"Sebesta Blomberg","company_id":"sebesta","location":null,"positions":[{"description":"","duration":"Nov 2009 Jun 2013 3 years 8 months","duration_short":"3 years 8 months","end_date":"Jun 2013","start_date":"Nov 2009","subtitle":"Sebesta Blomberg","title":"Marketing Communications Manager"},{"description":"","duration":"Aug 2005 Dec 2009 4 years 5 months","duration_short":"4 years 5 months","end_date":"Dec 2009","start_date":"Aug 2005","subtitle":"Sebesta Blomberg","title":"Marketing Communications Specialist"}],"url":"https://www.linkedin.com/company/sebesta"}]', '["LinkedIn User “Jessica is a very talented marketing communications professional. She brings creative insights to every project, often providing solutions to what others would perceive as obstacles. Jessica has an intuitive ability to read people and effectively works with all levels of an organization. She has excellent oral and written communication skills and is well versed in the various aspects of marketing communications, particularly in digital marketing and public relations. Jessica is highly professional and delightful to work with. I would welcome the opportunity to hire Jessica again and I strongly recommend her for any marketing communications position.”","Dave (Davide) Vettraino “Exceptional, public realations and communications skills, understands true client relations, works well in a ever changing environment, proven problem solver, team player, gets it done”"]']### Assistant: The agent's job is to provide graphic design services, and today the user is reaching out to the agent because they need assistance with creating promotional materials for a new product launch.
### Human: Agent: ['Parakh Batra', 'Parakh has over 20 years experience as a graphic designer for print, web, broadcast and interactive projects. She is a graduate of University of Maryland at College Park with a bachelors in Fine Art/Digital Graphics. Parakh has been employed with SAIC, Maden Technologies, and MW Studios - with notable clients such as IRS, Naval School of Health Sciences and various commands within the US Army. She has taught at the Maryland College of Art and Design.', 'UX/UI Designer', 'GXM CONSULTING', '[{"company":"GXM CONSULTING","company_id":"gxm-consulting","industry":"IT Services and IT Consulting","location":"Arlington, VA","positions":[{"description":"","duration":"Aug 2015 - Present 6 years 3 months","duration_short":"6 years 3 months","end_date":"Present","start_date":"Aug 2015","subtitle":"GXM CONSULTING","title":"UX/UI Designer"}],"url":"https://www.linkedin.com/company/gxm-consulting"},{"company":"self employed","company_id":null,"location":"","positions":[{"description":"","duration":"2010 - Present 11 years","duration_short":"11 years","end_date":"Present","start_date":"2010","subtitle":"self employed","title":"Design Consultant, Parakh Studios, LLC"}],"url":""},{"company":"MW Studios","company_id":null,"location":"Reston, Virginia, United States","positions":[{"description":"","duration":"Sep 2010 Sep 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Sep 2013","start_date":"Sep 2010","subtitle":"MW Studios","title":"Principal Graphic Designer"}],"url":""},{"company":"Maden Technologies","company_id":"maden-technologies","location":"","positions":[{"description":"","duration":"2000 2001 1 year","duration_short":"1 year","end_date":"2001","start_date":"2000","subtitle":"Maden Technologies","title":"Senior Multimedia/Web Artist"}],"url":"https://www.linkedin.com/company/maden-technologies"},{"company":"SAIC","company_id":"saicinc","location":"","positions":[{"description":"","duration":"1997 2000 3 years","duration_short":"3 years","end_date":"2000","start_date":"1997","subtitle":"SAIC","title":"Lead Graphic Artist and Web Designer"}],"url":"https://www.linkedin.com/company/saicinc"}]', '["Gerry Grealish “I consider myself fortunate to have been introduced to Parakh when I took on my role at PerspecSys. She has helped us on numerous projects, including web design, trade booth design, collateral, logo development, etc. Her work is excellent and she has turned around very creative work on aggressive timelines. I recommend her highly and anticipate depending upon her skills and creativity for many years to come.”","Margo Wolcott “Parakh is fabulous to work with! She has great ideas, executes them well, is quick and creative. She is up to date on the latest design software and is always very professional. I recommend her highly!”"]'] User: ['Mike Burke', 'Experienced Digital Marketing Manager with a demonstrated history of working in the internet industry. Skilled in Search Engine Optimization (SEO), Marketing Management, Customer Relationship Management (CRM), Event Management, and Web Design. Strong marketing professional with a BS focused in Telecommunications from University of Florida.', 'Director of Corporate Communications', 'HR Tech', '[{"company":"HR Tech","company_id":null,"location":"","positions":[{"description":"","duration":"2021 - Present less than a year","duration_short":"less than a year","end_date":"Present","start_date":"2021","subtitle":"HR Tech","title":"Marketing"}],"url":""}]', '["Eva Greene “What an invaluable experience to work alongside Mike. He is one of the most intelligent, dynamic and sincere professionals I have had the pleasure to work with. With years of marketing knowledge and experience, he delivers the ultimate value to his clients. He is strategic and analytic in driving results and his clients appreciate his input and proactive approach. Mike\'s ability to juggle multiple projects effortlessly, and with a warm demeanor, is something I consistently try to emulate in my career.”","Joseph W. “In all my years of experience, some people stand out for their great qualities and Mike Burke is one of those people. Mike exudes the characteristics of a natural born leader. Mike is a marketing visionary with an extensive knowledge of website development / optimization, online marketing and lead generation. Throughout the 3 years I have worked with Mike, he has shown time and again that he is a positive, motivated leader with great potential. It was truly a pleasure to work with Mike and would highly recommend him to any company.”"]']### Assistant: The agent's job is to provide UX/UI design services, and today the user is reaching out to the agent because they need assistance with web design for their marketing campaign.
### Human: Agent: ['Melissa Drongowski', 'Accounting professional with operational experience dealing with month end close,financial review and analysis, working with external and internal auditors, completing draft financials "Blue Book", and management experience., Experience in a variety of industries including real estate property management, transportation,manufacturing, insurance, and healthcare.', 'Director of Pricing & Contract Management', 'Ceres Terminals Incorporated', '[{"company":"Ceres Terminals Incorporated","company_id":"ceres-terminals","industry":"Maritime Transportation","location":"","positions":[{"description":"","duration":"Nov 2021 - Present 1 month","duration_short":"1 month","end_date":"Present","start_date":"Nov 2021","subtitle":"Ceres Terminals Incorporated","title":"Director of Pricing & Contract Management"}],"url":"https://www.linkedin.com/company/ceres-terminals"}]', '["Don Keefer, MBA “Melissa is a very reliable, diligent and skilled accounting professional who also possesses a high level of technical expertise. She is able to take a project from inception to implementation and comfortable playing the role of team lead or team member as necessary. She is committed to every task and will ensure the job is done correctly and on time. Melissa will be a key contributor to any organization she joins.”","Lori Hines “Melissa is a very professional and productive asset for any Finance organization. She is highly capable and well rounded in her accounting skills and acumen. She contains key strengths of teamwork, responsiveness and technical skills. She is a valuable professional and person for any company seeking her skill-set.”"]'] User: ['Alana Grimaud', 'My mission: To use my skills, experience, and passions to help create a successful future for families and generations in the United States of America and around the world.I’m a communications expert with knowledge in marketing, communication, public relations, politics, and business. Building relationships in your neighborhood will make or break your business. I help companies network and build long lasting connections with businesses and leaders in their community.', 'Communications and Leadership Expert', 'Ceres Terminals Incorporated', '[{"company":"Ceres Terminals Incorporated","company_id":"ceres-terminals","industry":"Maritime Transportation","location":"Nashville Metropolitan Area","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"Ceres Terminals Incorporated","title":"Head of Communications and Branding"}],"url":"https://www.linkedin.com/company/ceres-terminals"},{"company":"Public Speaker","company_id":null,"location":"","positions":[{"description":"Keynotes, conferences, workshops, panels in Tennessee, Oklahoma, and South Carolina. Conferences/Keynotes: Esther Women of Influence Conference (SC)No Fear Ladies Conference (OK)Trevecca Nazarene University Commencement (TN)Francis Tuttle Technology Center Commencement (OK)Many random political talks, business clubs, TV commercials, events, etc. (TN/OK)Panels: Dream Girls Conference (SC)TN Immigrant Minority Business Group (TN)Workshops:Nonverbal Communication and Personal Growth Workshop (OK)Esther Women of Influence Retreat/Conference (SC)","duration":"2015 - Present 6 years","duration_short":"6 years","end_date":"Present","start_date":"2015","subtitle":"Public Speaker","title":"Professional Public Speaker"}],"url":""},{"company":"Aier Eye Hospital - USA (Wang Vision Institute)","company_id":"aier-eye-hospital-usa","location":null,"positions":[{"description":"- Director of Communications & Marketing for Dr. Ming Wang- Spokesperson and Press Secretary - Event Planner/Manager (700 events in 2 1/2 years)- Social Media Manager - Public Relations & Sales - Growth and Development- Started and manage marketing internship program","duration":"Jan 2019 Dec 2020 2 years","duration_short":"2 years","end_date":"Dec 2020","start_date":"Jan 2019","subtitle":"Aier Eye Hospital - USA (Wang Vision Institute)","title":"Communications Director and Publicist"},{"description":"- Marketing & Communications for Wang Vision Institute- Spokesperson and Press Secretary - Public Relations & Sales - Social Media Manager - Event Planner - Public Speaking","duration":"Jul 2018 Jan 2019 7 months","duration_short":"7 months","end_date":"Jan 2019","start_date":"Jul 2018","subtitle":"Aier Eye Hospital - USA (Wang Vision Institute)","title":"Publicist and Marketing"}],"url":"https://www.linkedin.com/company/aier-eye-hospital-usa"},{"company":"Trevecca Nazarene University","company_id":"trevecca","location":null,"positions":[{"description":"- Project Supervisor- Office Recruitment Trainer / Lead Supervisor- Implemented incentive goals- Created and implemented new recruitment strategies/systems for cold calling","duration":"2015 Apr 2018 3 years","duration_short":"3 years","end_date":"Apr 2018","start_date":"2015","subtitle":"Trevecca Nazarene University","title":"Project Supervisor & Recruiter - Office of Admissions"},{"description":"- Office Recruitment Team- Calling Team- Tour leader for incoming students- Administration Office – Customer Relations Assistant","duration":"2014 2015 1 year","duration_short":"1 year","end_date":"2015","start_date":"2014","subtitle":"Trevecca Nazarene University","title":"Recruiter - Office of Admissions"}],"url":"https://www.linkedin.com/company/trevecca"},{"company":"Diane Black for Governor","company_id":"diane-black-for-governor","location":"Greater Nashville Area, TN","positions":[{"description":"- Recruitment & Fieldwork - Assisted the event scheduler - Campaign Operations - Recruitment & Fieldwork - Assisted the event scheduler - Campaign Operations","duration":"Jan 2018 Mar 2018 3 months","duration_short":"3 months","end_date":"Mar 2018","start_date":"Jan 2018","subtitle":"Diane Black for Governor","title":"Field Recruiter Intern"}],"url":"https://www.linkedin.com/company/diane-black-for-governor"},{"company":"U.S. House of Representatives","company_id":"u.s.-house-of-representatives","location":"Washington D.C. Metro Area","positions":[{"description":"- Legislative research and bills - Wrote memos and constituent correspondence - Attended meetings and hearings - Gave U.S. Capitol tours- Answered phones, handled the mail, clippings, and office duties - Legislative research and bills - Wrote memos and constituent correspondence - Attended meetings and hearings - Gave U.S. Capitol tours- Answered phones, handled the mail, clippings, and office duties","duration":"May 2017 Jun 2017 2 months","duration_short":"2 months","end_date":"Jun 2017","start_date":"May 2017","subtitle":"U.S. House of Representatives","title":"Legislative Intern"}],"url":"https://www.linkedin.com/company/u.s.-house-of-representatives"},{"company":"United States Senate","company_id":"ussenate","location":"Greater Nashville Area, TN","positions":[{"description":"- Worked with congressional staff and legislative issues- Administrative Assistance - Constituent Services- Answered phones, handled the mail, clippings, and office duties - Worked with congressional staff and legislative issues- Administrative Assistance - Constituent Services- Answered phones, handled the mail, clippings, and office duties","duration":"Feb 2017 May 2017 4 months","duration_short":"4 months","end_date":"May 2017","start_date":"Feb 2017","subtitle":"United States Senate","title":"Staff Intern"}],"url":"https://www.linkedin.com/company/ussenate"},{"company":"Steve Russell For Congress","company_id":"steve-russell-for-congress","location":"Oklahoma City, Oklahoma Area","positions":[{"description":"I managed all aspects of a congressional level primary campaign. As the campaign manager, it was my responsibility to hire and train the interns and volunteers, manage message development, policy communication, tactical operations of the ground game, volunteer organization, event management, list management, voter ID, problem-solving and opposition understanding, financial planning, and I managed get out the vote operations. I managed all aspects of a congressional level primary campaign. As the campaign manager, it was my responsibility to hire and train the interns and volunteers, manage message development, policy communication, tactical operations of the ground game, volunteer organization, event management, list management, voter ID, problem-solving and opposition understanding, financial planning, and I managed get out the vote operations.","duration":"May 2016 Jul 2016 3 months","duration_short":"3 months","end_date":"Jul 2016","start_date":"May 2016","subtitle":"Steve Russell For Congress","title":"Campaign Manager"}],"url":"https://www.linkedin.com/company/steve-russell-for-congress"}]', '["John Mickner “Alana and i are board members with The Tennessee Immigrant and Minority Business Group (TIMBG). Her marketing and social media skills have been a tremendous help in making TIMBG the fastest growing diverse business organization in Middle TN. We have the highest regard for her work ethic and integrity. John Mickner, COO, TIMBG”","Charles Layne “Alana is a highly motivated, intrinsically driven individual with a production oriented mindset. Her ability to not only accomplish any task she sets her mind on, but to succeed while doing so demonstrates the efficacy of her communicative and management abilities. I would recommend Alana to any organization seeking leaders quick on their feet with exceptional turn around, who also value individuals that are consistently oriented towards the future.”"]']### Assistant: The agent's job is to manage pricing and contracts, and today, the user is reaching out to the agent because they need assistance with networking and building long-lasting connections in their community for their communications and branding role.
### Human: Agent: ['Bethany Carr', 'Bethany passionately advocates for students both in and out of the classroom. With a strong background in teaching and curriculum design, Bethany continues to push for long-lasting policy reform and procedure creation that has a positive impact for all of her students.Certified Strengths CoachAchiever | Strategic | Learner | Significance | Input', 'Passionate Educational Advocate', 'University of Dayton', '[{"company":"University of Dayton","company_id":"university-of-dayton","industry":"Higher Education","location":"United States","positions":[{"description":"-Oversight of orientation programs for first year, transfer, commuter, shared university and additional special populations in both virtual (LMS) and live (campus-wide) spaces >Planning & executing orientation leader training >Organizing campus and community constituents in regards to scheduling and programming >Captaining communication from acceptance through first few weeks of academic year >Designing and remediating virtual supplemental experiences in Isidore LMS-Management of first-year move-in-Assisting with Welcome Weekend, specialty transition camp programming, parent and family programs, and transition programming throughout the academic yearSpecial Projects-Designing inclusive orientation programs to best enhance onboarding processes for incoming studentsCommittee Membership-ally+Training","duration":"May 2021 - Present 3 months","duration_short":"3 months","end_date":"Present","start_date":"May 2021","subtitle":"University of Dayton","title":"Associate Director of Student Transitions and Family Programs"}],"url":"https://www.linkedin.com/company/university-of-dayton"},{"company":"North American Simulation And Gaming Association (NASAGA)","company_id":null,"location":null,"positions":[{"description":"October 30, 2020 (start)","duration":"Oct 2020 - Present 10 months","duration_short":"10 months","end_date":"Present","start_date":"Oct 2020","subtitle":"North American Simulation And Gaming Association (NASAGA)","title":"International Chair"},{"description":"Social Media Chair (Oct 2018- May 2020)Scholarship Committee (Oct 2018- October 2020)","duration":"Oct 2018 - Present 2 years 10 months","duration_short":"2 years 10 months","end_date":"Present","start_date":"Oct 2018","subtitle":"North American Simulation And Gaming Association (NASAGA)","title":"International Board Member"},{"description":"General Member, Scholarship Winner, 2x National Presenter","duration":"Oct 2016 - Present 4 years 10 months","duration_short":"4 years 10 months","end_date":"Present","start_date":"Oct 2016","subtitle":"North American Simulation And Gaming Association (NASAGA)","title":"Member"},{"description":"","duration":"Nov 2019 Oct 2020 1 year","duration_short":"1 year","end_date":"Oct 2020","start_date":"Nov 2019","subtitle":"North American Simulation And Gaming Association (NASAGA)","title":"International Vice-Chair"}],"url":""},{"company":"Miami University","company_id":"miami-university","location":null,"positions":[{"description":"Functional Areas: Orientation, UNV101 Coordination, Student Activities, Organizations & Leadership-Design and execute both in-person and online orientation that is interactive, universally designed and student-centered for not only general new populations but also transfer, e-campus, college credit plus, re-enrolling and combinations of such-Direct 24 sessions of orientation for 1300 students on a yearly basis, experiences in VisualZen and Slate orientation software-Supervise 3 professional staff members, 30 student staff, and multiple graduate students-Advise two programming boards, one of which specializing in the first year student transition-Develop university-wide student activity and organization policies & procedures with general counsel-Create and teach online courses in our Learning Management System (LMS)-Design and establish a 4-tier hybrid (online and face-to-face) leadership curriculum, Certified Strengths Coach-Increase 13 to 42+ registered student organizations through implementation of a student organization accountability program with 40% participation rate in the first year-Lead student engagement through institutional change and regionalization of commuter campuses, including campus-wide programming initiatives and collaboration with both on and off campus stakeholdersServed as Interim Regional Director of Student Activities & Orientation From August 2018- November 2018, then was promoted to this role at the conclusion of my interim term in December 2018 to full-time permanent","duration":"Aug 2018 May 2021 2 years 10 months","duration_short":"2 years 10 months","end_date":"May 2021","start_date":"Aug 2018","subtitle":"Miami University","title":"Regional Director of New Student Programs & Engagement"},{"description":"Course on Leadership with various subsets in:-general leadership (O)-student organizational leadership (S)-tabletop games & leadership (T)","duration":"Jan 2016 May 2021 5 years 5 months","duration_short":"5 years 5 months","end_date":"May 2021","start_date":"Jan 2016","subtitle":"Miami University","title":"EDL 290 Curriculum Developer and Instructor"},{"description":"Provided programming initiatives to a campus with a student population that catered to the needs of:-Commuting Students-Adult and Parent Learners-CCP/PSEOP PopulationsCatered to Specific Ability Needs (Mental and Physical) as well as International and Domestic Student Collaboration","duration":"Nov 2017 Aug 2018 10 months","duration_short":"10 months","end_date":"Aug 2018","start_date":"Nov 2017","subtitle":"Miami University","title":"Coordinator of Student Activities, Middletown"},{"description":"I oversaw a residence hall of around 200 upperclassmen. I worked with 6 resident assistants and helped with programming efforts. I managed a budget of $2000+.","duration":"Jul 2015 May 2017 1 year 11 months","duration_short":"1 year 11 months","end_date":"May 2017","start_date":"Jul 2015","subtitle":"Miami University","title":"Graduate Resident Director"},{"description":"I worked with university faculty members in reviewing educational curriculum and data analysis in the office. This position supplemented my membership as the Graduate Student Representative on the Center for Teaching Excellence Senate Committee.","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"Miami University","title":"Center for Teaching Excellence Graduate Intern"}],"url":"https://www.linkedin.com/company/miami-university"},{"company":"David\'s Bridal","company_id":"david%27s-bridal","location":"Cincinnati, Ohio","positions":[{"description":"Promoted from Seasonal to Permanent Dress Specialist within 3 months.","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"David\'s Bridal","title":"Dress Specialist"}],"url":"https://www.linkedin.com/company/david%27s-bridal"},{"company":"Oxford Convention & Visitors Bureau","company_id":"oxford-convention-&-visitors-bureau","location":"Oxford, Ohio","positions":[{"description":"","duration":"Jun 2017 Oct 2017 5 months","duration_short":"5 months","end_date":"Oct 2017","start_date":"Jun 2017","subtitle":"Oxford Convention & Visitors Bureau","title":"Welcome Ambassador"}],"url":"https://www.linkedin.com/company/oxford-convention-&-visitors-bureau"},{"company":"MINI UNIVERSITY, INC","company_id":"mini-university-inc","location":null,"positions":[{"description":"","duration":"Aug 2017 Sep 2017 2 months","duration_short":"2 months","end_date":"Sep 2017","start_date":"Aug 2017","subtitle":"MINI UNIVERSITY, INC","title":"Lead Infant III Teacher"},{"description":"","duration":"May 2017 Aug 2017 4 months","duration_short":"4 months","end_date":"Aug 2017","start_date":"May 2017","subtitle":"MINI UNIVERSITY, INC","title":"Staff Teacher"}],"url":"https://www.linkedin.com/company/mini-university-inc"},{"company":"Beta Theta Pi","company_id":"beta-theta-pi","location":"Oxford, Ohio","positions":[{"description":"I oversaw data collection and analyzing of the John and Nellie Wooden Institute for Men of Principle.","duration":"Aug 2016 Dec 2016 5 months","duration_short":"5 months","end_date":"Dec 2016","start_date":"Aug 2016","subtitle":"Beta Theta Pi","title":"Leadership Development Intern"}],"url":"https://www.linkedin.com/company/beta-theta-pi"},{"company":"Wittenberg University","company_id":"wittenberg-university","location":"","positions":[{"description":"I oversaw 5 resident assistants and managed a hall of 150 residents. I was in charge of programming efforts and all administrative tasks of the building. I also managed the hall budget.","duration":"Aug 2014 May 2015 10 months","duration_short":"10 months","end_date":"May 2015","start_date":"Aug 2014","subtitle":"Wittenberg University","title":"Community Advisor"}],"url":"https://www.linkedin.com/company/wittenberg-university"},{"company":"Wittenberg University","company_id":"wittenberg-university","location":null,"positions":[{"description":"I conducted research on Gender Inclusive Housing and implemented the institution\'s first Living Learning Communities. I also helped with administrative tasks for the department.","duration":"May 2013 May 2014 1 year 1 month","duration_short":"1 year 1 month","end_date":"May 2014","start_date":"May 2013","subtitle":"Wittenberg University","title":"Residence Life Intern"},{"description":"I oversaw corridors of 22+ residents from diverse backgrounds and involvement. I was the Hall Government advisor and the RA Office manager.","duration":"Aug 2012 May 2014 1 year 10 months","duration_short":"1 year 10 months","end_date":"May 2014","start_date":"Aug 2012","subtitle":"Wittenberg University","title":"Resident Advisor"}],"url":"https://www.linkedin.com/company/wittenberg-university"}]', '["“Bethany is incredibly organized and tech-savvy. These skills were an asset to move large face-to-face events like New Student Orientation to a virtual format during COVID. She is a true team player. She is always stepping up to aid those who need help so our students get the best possible experience.”","“I\'ve had the privilege to work with Bethany for roughly about 2 years, give or take a few months. In my time working with her, she ensured that I had whatever tools and skills that I needed to succeed. Having worked in the restaurant and retail industries both before and simultaneously to working for and with Bethany, her leadership was much appreciated. I don\'t believe that there was a day I worked where she failed to see if she could provide assistance on the projects I was working on in some way. Bethany was focused on helping to prepare me for my next step in life (life after Undergraduate studies for myself), and she was dedicated to providing this to everyone that she worked with. I enjoyed and appreciated my time working with Bethany and would highly recommend her for her leadership skills.”"]'] User: ['Marian Houser', 'Experienced Professor with a demonstrated history of working in the higher education industry. Strong education professional skilled in Nonprofit Organizations, Instructional Design, Leadership, Student Development, and Survey Design.', 'Professor at Texas State University', 'Texas State University', '[{"company":"Texas State University","company_id":"texas-state-university","industry":"Higher Education","location":null,"positions":[{"description":"","duration":"Jun 2014 - Present 7 years 10 months","duration_short":"7 years 10 months","end_date":"Present","start_date":"Jun 2014","subtitle":"Texas State University","title":"Professor"},{"description":"","duration":"Sep 2004 Jun 2014 9 years 10 months","duration_short":"9 years 10 months","end_date":"Jun 2014","start_date":"Sep 2004","subtitle":"Texas State University-San Marcos","title":"Associate Professor"}],"url":"https://www.linkedin.com/company/texas-state-university"},{"company":"Texas State University-San Marcos","company_id":null,"location":"","positions":[{"description":"","duration":"2005 2008 3 years","duration_short":"3 years","end_date":"2008","start_date":"2005","subtitle":"Texas State University-San Marcos","title":"Assistant Professor"}],"url":""}]', '["Tara Hall Brzozowski “Dr. Houser is the epitome of what an amazing professor should be. She is knowledgeable, thorough, engaging, and approachable. Her instructional abilities are impeccable. She has the ability to connect curriculum to both the traditional and non-traditional student which is invaluable. Dr. Houser truly made my graduate school experience. I am thankful for her guidance and the impact she had on my academic and professional growth.”","Tony Longoria “Marian is a leader with an unparalleled work ethic. She is a phenomenal supervisor, coach, researcher, and teacher -- what a combo! Everyone loves her! She inspired me on many levels as a student and as an instructor. She IS the standard for university professors. Period.”"]']### Assistant: The agent's job is to advocate for students and push for policy reform, and today the agent is reaching out to the user, a professor at Texas State University, to discuss a potential collaboration on a curriculum design project to enhance student development.
### Human: Agent: ['Braxton Tucker, MBA', "I am dedicated sales professional with 3+ years of experience in all aspects of the IT sales. My customers can count on my organization and strategic network of peers as well as my commitment to delivering results. I have covered Mid-Market, SLED, Enterprise, and Federal Accounts in the selling motions along with assisting Sellers. Fulfilling end-to-end efficiencies, capitalization of current initiatives, and helping produce bottom line revenue. While utilizing strong relationship skills helping provide technology to transform customers IT business/experience. I take pride in the reputation built on quality, service, and uncompromising ethics. My professional goal is to be an industry leader in building best-in-class sales team. At Sophos I have the opportunity to provide our customers with trusted advice on how to best map out Cyber Security solutions. As a leader I strive to provide a fulfilling career in which my relationships with managers and technology peers enjoy waking up to each day knowing that they are in business of helping people. If you would like to learn more about how to protect your data, detect suspicious activity, and manage ever growing threats don't hesitate to connect.", 'Helping businesses navigate cybersecurity through protection, detection, and threat management solutions.', 'Sophos', '[{"company":"Sophos","company_id":"sophos","industry":"Software Development","location":"Dallas, Texas, United States","positions":[{"description":"• Mid-Market East - New Jersey & East PA • Mid-Market East - New Jersey & East PA","duration":"Aug 2021 - Present 7 months","duration_short":"7 months","end_date":"Present","start_date":"Aug 2021","subtitle":"Sophos","title":"Channel Account Manager"}],"url":"https://www.linkedin.com/company/sophos"},{"company":"Hewlett Packard Enterprise","company_id":"hewlett-packard-enterprise","location":"Plano, Texas, United States","positions":[{"description":"• Experience covering Federal, Enterprise, and SLED account sets• Sell complex hardware solutions including networking, storage, compute, and bundled software (VMware, Cohesity, RedHat, Citrix)• Manage full sales cycle as individual contributor• Leverage consumption models and services• Set meetings, generate pipeline, forecast sales, maintain customer relationships• Direct and Indirect sales• Assist customers to procure funds, configure solutions to meet requirements• Utilize state and government contracts (E-rate, ITES-3H, GSA, SEWP V)• Efficiently work with key cross functional teams such as order management, supply chain, business development, quoting, customer satisfactions, pricing, demo, and partner community• Chaired volunteer committee - Led resource group for site wide volunteering","duration":"Jan 2018 Aug 2021 3 years 8 months","duration_short":"3 years 8 months","end_date":"Aug 2021","start_date":"Jan 2018","subtitle":"Hewlett Packard Enterprise","title":"Account Manager"}],"url":"https://www.linkedin.com/company/hewlett-packard-enterprise"},{"company":"Texas Association of Private and Parochial Schools","company_id":"texas-association-of-private-and-parochial-schools","location":"Fort Worth, Texas","positions":[{"description":"• 30+ HS State Championships competition events annually across the state of Texas.• Planned, coordinated and executed • Managed a team of event staff to carry out strategies among game day operations• Event coordinating, hospitality, social media, facilities, broadcasting, and scheduling• Communicated for all events to athletic directors, coaches, partners, and spectators• Partnered with local business to market to customers• Organized and distributed event information in various media outlets• Leveraged marketing automation platform tools for member schools","duration":"Aug 2015 Dec 2017 2 years 5 months","duration_short":"2 years 5 months","end_date":"Dec 2017","start_date":"Aug 2015","subtitle":"Texas Association of Private and Parochial Schools","title":"Assistant to the Director - Athletics"}],"url":"https://www.linkedin.com/company/texas-association-of-private-and-parochial-schools"}]', '["Frank Varona “Braxton has been a tremendous resource to our HPE Enterprise team in Florida. He has helped us support the largest HPE customer in Florida for the past 12 months. This has not been an easy task during a global pandemic shut down that has interrupted our client business models dramatically. I recommend Braxton because of his work ethic and professionalism in always putting the customer first. ”","Voc Mai - PMP®, PMI-ACP®, MBA “I volunteered with Braxton on HPE\'s Global Day of Service event for the Plano site. HPE designated a day for employees across the world to volunteer in their community and collectively give back. Braxton stepped up to lead the coordination of volunteering opportunities for employees at the site to easily sign up and participate in the global event. He initiated contacts with non-profits liaisons, planned anticipated counts for group sign ups, communicated pre-requisites and logistics, and encouraged/recruited employees to participate. His planning and execution skills resulted in enabling 300+ employees volunteering for 25+ non-profit organizations across the DFW metroplex . This heavy lifting effort and success on top of his day job is a testament of Braxton\'s skills and work ethic and a solid asset on any team. ”"]'] User: ['Kraig Faulkner', 'Mr. Faulkner is responsible for helping customers and partners become technically enabled to reduce critical data risk and driving successful technology-driven outcomes. As a leader with expertise in information technology and digital safety across an array of industries, he brings a devout passion for assessing business risk and protecting systems from advanced attacks. He understands the consequences associated with leaving data unprotected in an ever-evolving technology-driven world and constantly evangelizes alignment between business units to protect sensitive data – from endpoint to cloud.', 'Sales Engineer | Threat Defender | Dad', 'Cybereason', '[{"company":"Cybereason","company_id":"cybereason","industry":"Computer & Network Security","location":"","positions":[{"description":"","duration":"Mar 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Mar 2021","subtitle":"Cybereason","title":"Sales Engineer"}],"url":"https://www.linkedin.com/company/cybereason"},{"company":"Symantec","company_id":"symantec","location":null,"positions":[{"description":"","duration":"Nov 2020 Mar 2021 5 months","duration_short":"5 months","end_date":"Mar 2021","start_date":"Nov 2020","subtitle":"Symantec","title":"Security Strategist, Solutions Engineering"},{"description":"Strategic contribution to channel partner information security enablement, architecture, and strategy.","duration":"Jan 2020 Nov 2020 11 months","duration_short":"11 months","end_date":"Nov 2020","start_date":"Jan 2020","subtitle":"Symantec","title":"Channel Partner Architect"},{"description":"Strategic contribution to customer information security architecture and strategy focused on Information and Endpoint Protection.","duration":"Apr 2018 Jan 2020 1 year 10 months","duration_short":"1 year 10 months","end_date":"Jan 2020","start_date":"Apr 2018","subtitle":"Symantec","title":"Sr Systems Engineer"}],"url":"https://www.linkedin.com/company/symantec"},{"company":"NTT DATA Services","company_id":"ntt-data-americas","location":"","positions":[{"description":"Formerly Dell Services.Managerial and strategic contribution to the overall infrastructure security strategy and product roadmap. Formerly Dell Services.Managerial and strategic contribution to the overall infrastructure security strategy and product roadmap.","duration":"Sep 2016 Apr 2018 1 year 8 months","duration_short":"1 year 8 months","end_date":"Apr 2018","start_date":"Sep 2016","subtitle":"NTT DATA Services","title":"Information Security Manager - Endpoints"}],"url":"https://www.linkedin.com/company/ntt-data-americas"},{"company":"Denali Advanced Integration","company_id":"denaliadvancedintegration","location":"","positions":[{"description":"Managerial and strategic contribution to the procurement, configuration, installation, and lifecycle maintenance of IT assets. Also included roles of Corporate Trainer and Service Desk Supervisor. Managerial and strategic contribution to the procurement, configuration, installation, and lifecycle maintenance of IT assets. Also included roles of Corporate Trainer and Service Desk Supervisor.","duration":"Mar 2013 Jun 2016 3 years 4 months","duration_short":"3 years 4 months","end_date":"Jun 2016","start_date":"Mar 2013","subtitle":"Denali Advanced Integration","title":"Manager of Lifecycle Services - Configuration"}],"url":"https://www.linkedin.com/company/denaliadvancedintegration"},{"company":"Infogroup","company_id":"infogroup","location":"","positions":[{"description":"Overall development and implementation of system configuration and security policies. Overall development and implementation of system configuration and security policies.","duration":"Sep 2014 Mar 2015 7 months","duration_short":"7 months","end_date":"Mar 2015","start_date":"Sep 2014","subtitle":"Infogroup","title":"LAN Administrator"}],"url":"https://www.linkedin.com/company/infogroup"},{"company":"Enterprise Mobile","company_id":"enterprise-mobile","location":"","positions":[{"description":"Strategic contribution to the procurement, configuration, installation, and lifecycle maintenance of IT assets. Strategic contribution to the procurement, configuration, installation, and lifecycle maintenance of IT assets.","duration":"Nov 2010 Mar 2013 2 years 5 months","duration_short":"2 years 5 months","end_date":"Mar 2013","start_date":"Nov 2010","subtitle":"Enterprise Mobile","title":"Sr Device & Configuration Management Specialist"}],"url":"https://www.linkedin.com/company/enterprise-mobile"},{"company":"T-Mobile","company_id":"t-mobile","location":"","positions":[{"description":"Advanced technical troubleshooting, network coverage troubleshooting, and billing support. Advanced technical troubleshooting, network coverage troubleshooting, and billing support.","duration":"Oct 2009 Oct 2010 1 year 1 month","duration_short":"1 year 1 month","end_date":"Oct 2010","start_date":"Oct 2009","subtitle":"T-Mobile","title":"CSR III, Tech Care"}],"url":"https://www.linkedin.com/company/t-mobile"},{"company":"Silverleaf Resorts","company_id":"silverleaf-resorts","location":"","positions":[{"description":"Quality Assurance tracking/reporting and call monitoring/reporting. Quality Assurance tracking/reporting and call monitoring/reporting.","duration":"Feb 2009 Oct 2009 9 months","duration_short":"9 months","end_date":"Oct 2009","start_date":"Feb 2009","subtitle":"Silverleaf Resorts","title":"Quality Assurance Lead"}],"url":"https://www.linkedin.com/company/silverleaf-resorts"},{"company":"Baylor University Admissions Office Telecounseling Center","company_id":null,"location":"","positions":[{"description":"Supervised and reported caller statistics. Supervised and reported caller statistics.","duration":"Aug 2006 Mar 2008 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2008","start_date":"Aug 2006","subtitle":"Baylor University Admissions Office Telecounseling Center","title":"Supervisor"}],"url":""}]', '["LinkedIn User “Kraig is a great pre-sales Systems Engineer. He is a quick study and accomplished presenter. We have relied on him to help our customers make technology purchase decisions. I\'ve been impressed with how he builds relationships, helps others succeed, and genuinely cares about people. He has a great attitude and excellent business acumen.”","Keo Kidd, CISSP, CISM “Kraig is a very intelligent and inspirational person who technical acumen and interpersonal skills makes him incredibly capable of getting the job done.”"]']### Assistant: The agent's job is to provide trusted advice on how to best map out Cyber Security solutions, and today the user is reaching out to the agent because they need assistance in reducing critical data risk and protecting systems from advanced attacks.
### Human: Agent: ['Dathan Hayes', 'Integrity-driven, collaborative, innovative, and efficient HR professional with over eight years experience guiding and coaching managers and their teams to exceed company goals. Active listener who enjoys and excels in increasing employee engagement, career development and more. Able to multitask at high level while handling complex employee relations matters, overseeing a performance management system for 700+ employees, running an awards program recognizing 50+ superstars each year, all while keeping workers motivated to serve 45K customers. Awarded “HR Professional of the Year, 2016” (best of 5 branches) and “Senior Leader of the Year, 2015” (best of branch).', 'Sr. HR EEO Investigations Specialist at Amtrak', 'Amtrak', '[{"company":"Amtrak","company_id":"amtrak","industry":"Truck Transportation","location":"Washington, District of Columbia, United States","positions":[{"description":"Investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives. Investigates and resolves workplace disputes (including complaints of discrimination and harassment), as well as complaints of discrimination filed by Amtrak customers. Other key responsibilities include providing guidance and training to managers and agreement-covered employees on Amtrak’s Anti-Discrimination and Anti-Harassment Policy and assisting with HR Compliance projects and initiatives.","duration":"Apr 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Apr 2021","subtitle":"Amtrak","title":"Sr. HR EEO Investigations Specialist"}],"url":"https://www.linkedin.com/company/amtrak"},{"company":"The George Washington University","company_id":"george-washington-university","location":"Washington, District of Columbia, United States","positions":[{"description":"","duration":"Aug 2019 Jan 2021 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2021","start_date":"Aug 2019","subtitle":"The George Washington University","title":"Graduate Student"}],"url":"https://www.linkedin.com/company/george-washington-university"},{"company":"Amtrak","company_id":"amtrak","location":"Washington, District of Columbia, United States","positions":[{"description":"Investigated 8 discrimination and harassment cases concurrently. Thoroughly documented interview notes to compare/contrast to Amtrak policies and state and federal laws. Drafted and presented final reports and advice on corrective actions to management. Investigated 8 discrimination and harassment cases concurrently. Thoroughly documented interview notes to compare/contrast to Amtrak policies and state and federal laws. Drafted and presented final reports and advice on corrective actions to management.","duration":"Jan 2020 Apr 2020 4 months","duration_short":"4 months","end_date":"Apr 2020","start_date":"Jan 2020","subtitle":"Amtrak","title":"EEO Compliance Investigator Intern"}],"url":"https://www.linkedin.com/company/amtrak"},{"company":"United States Air Force","company_id":"united-states-air-force","location":null,"positions":[{"description":"During my service, I was stationed in multiple locations such as Ramstein, Germany and Tampa, Florida. In 2011, I was promoted to Human Resources Generalist. In this role, I gained valuable experience leading diverse organizations, such as when I guided a team of 10 senior leaders to manage a staff of 700+ within the Air Force’s second largest hospital.I focus on boosting performance and establishing an organizational culture while also serving as the key employee relations advisor. I emphasize team training and evaluation and take a proactive approach to performance management.","duration":"Mar 2011 Sep 2019 8 years 7 months","duration_short":"8 years 7 months","end_date":"Sep 2019","start_date":"Mar 2011","subtitle":"United States Air Force","title":"Human Resources Generalist (First Sergeant)"},{"description":"As an Aircraft Maintainer on cargo aircraft, I focused on the repair and maintenance of communication and navigation systems along with being cut-trained in crew chief duties.","duration":"Feb 1997 Feb 2011 14 years 1 month","duration_short":"14 years 1 month","end_date":"Feb 2011","start_date":"Feb 1997","subtitle":"United States Air Force","title":"Aircraft Maintenance Technician"}],"url":"https://www.linkedin.com/company/united-states-air-force"}]', '["JJ Shonk “Dathan Hayes was my First Sergeant at MacDill Air Force Base, Florida for three years. He is a compassionate leader that inspires his people to do and be better. He is charismatic and a dynamic public speaker. His outstanding leadership has definitely inspired me in my military career and planning for the next chapter in my life. I am extremely proud to call this man a mentor and friend! If he’s not on your team, you are missing out! ”","Carlos Ramos “I\'ve had the pleasure of working with Dathan since his arrival to our group in July 2017. He is a very passionate, approachable, and knowledgeable leader and manager. He has the ability to connect to everyone in the organization on a personal and professional level. He is relentless and extremely resourceful when it comes to helping those under his leadership. I highly recommend him and have no doubt that he will succeed in any assigned position. ”"]'] User: ['Jim Cantrell', 'Commercial HVAC serving all of Southern California and Ventura since 1995. High-Rise, Shopping Centers, Major Malls, Restaurants, Tenant Improvements. New installations, repairs, and most importantly... Preventive Maintenance!', 'Cantrell Aire Inc.', 'Cantrell Aire, Inc', '[{"company":"Cantrell Aire, Inc","company_id":null,"location":"Greater Los Angeles Area","positions":[{"description":"","duration":"Jun 1995 - Present 26 years 2 months","duration_short":"26 years 2 months","end_date":"Present","start_date":"Jun 1995","subtitle":"Cantrell Aire, Inc","title":"Owner"}],"url":""},{"company":"Connor Cantrell Racing","company_id":null,"location":"","positions":[{"description":"","duration":"2006 2009 3 years","duration_short":"3 years","end_date":"2009","start_date":"2006","subtitle":"Connor Cantrell Racing","title":"Owner"}],"url":""}]', '["“Jim is awesome! We\'ve used him on eight of our rehabs this past year. He\'s personable, shows up on time and gets the job done in no time at all. He\'s the one sub I never need to worry about. The job will get done right, fast, and for a very competitive price!”","“I have known Jim for years both personally and professionally. I hired him to replace the HVAC system at my business. Jim submitted the quote, the unit was replaced and we were back up and running...everything was perfect! Excellent service, competitive pricing, knowledgeable and trustworthy. I would hire and recommend him to anyone. Steve Leach”"]']### Assistant: The agent's job is to provide preventive maintenance for commercial HVAC systems in Southern California, and today the user is reaching out to the agent because they need urgent repairs for their HVAC system at their shopping center.
### Human: Agent: ['Mike Schoen', 'Experienced Sales Executive with a demonstrated history of success working in the Technology Services industry. Skilled in Negotiations with C-Level decision makers, Enterprise Software sales, New Business Development and Prospecting.', 'Senior Sales Executive', 'Zones, LLC', '[{"company":"Zones, LLC","company_id":"zones","industry":"IT Services and IT Consulting","location":"Mid Atlantic","positions":[{"description":"","duration":"Dec 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Dec 2021","subtitle":"Zones, LLC","title":"Advanced Technology Executive"}],"url":"https://www.linkedin.com/company/zones"},{"company":"Veritas Technologies LLC","company_id":"veritas-technologies-llc","location":"NY Metro","positions":[{"description":"Veritas’ 25 year leadership in Data Protection has enabled our current platform to support 500+ workloads, 150+ storage targets and more than 50 cloud platforms. In addition to Protection, we enable the highest levels of Application Availability on-prem and in the cloud. Our solutions are used by the world’s largest banks, airlines and government agencies to keep their mission critical apps available. Finally, we are a leader in providing Insight into data and infrastructure. Our solutions enable our Clients to maintain a strong compliance and governance posture, maximize the value of data and optimize storage, virtual and cloud infrastructure.","duration":"Sep 2020 Dec 2021 1 year 4 months","duration_short":"1 year 4 months","end_date":"Dec 2021","start_date":"Sep 2020","subtitle":"Veritas Technologies LLC","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/veritas-technologies-llc"},{"company":"Oracle","company_id":"oracle","location":"New York City Metropolitan Area","positions":[{"description":"Oracle North America Cloud Solutions. Responsible for targeted Fortune 100 Enterprise accounts in the NY Metro marketplace. Oracle North America Cloud Solutions. Responsible for targeted Fortune 100 Enterprise accounts in the NY Metro marketplace.","duration":"Jul 2018 Sep 2020 2 years 3 months","duration_short":"2 years 3 months","end_date":"Sep 2020","start_date":"Jul 2018","subtitle":"Oracle","title":"Sales Executive"}],"url":"https://www.linkedin.com/company/oracle"},{"company":"DocuVault Delaware Valley, LLC","company_id":"docuvault-delaware-valley","location":"NJ / PA / DE","positions":[{"description":"Responsible for Technology, Digital Governance, SaaS for Data Retention Advisory Software and Consulting services to Healthcare, Financial and Legal Industries Responsible for Technology, Digital Governance, SaaS for Data Retention Advisory Software and Consulting services to Healthcare, Financial and Legal Industries","duration":"Sep 2013 Jul 2018 4 years 11 months","duration_short":"4 years 11 months","end_date":"Jul 2018","start_date":"Sep 2013","subtitle":"DocuVault Delaware Valley, LLC","title":"Director of Sales"}],"url":"https://www.linkedin.com/company/docuvault-delaware-valley"},{"company":"GRM Information Management Services","company_id":"grm","location":"","positions":[{"description":"Responsible for a team of 10 Sales Executives in the Mid Atlantic area selling Software & Digital Management services to C-Level decision makers Responsible for a team of 10 Sales Executives in the Mid Atlantic area selling Software & Digital Management services to C-Level decision makers","duration":"Jan 2008 Aug 2013 5 years 8 months","duration_short":"5 years 8 months","end_date":"Aug 2013","start_date":"Jan 2008","subtitle":"GRM Information Management Services","title":"Vice President of Sales"}],"url":"https://www.linkedin.com/company/grm"},{"company":"Iron Mountain","company_id":"iron-mountain","location":"Mid Atlantic area","positions":[{"description":"Responsibility for Fortune 500 Clients in 5 states. Sold Information Management services to include On Line access, Software, Compliance advisory guidance and Data Protection services. Responsibility for Fortune 500 Clients in 5 states. Sold Information Management services to include On Line access, Software, Compliance advisory guidance and Data Protection services.","duration":"Jan 2000 Jan 2008 8 years 1 month","duration_short":"8 years 1 month","end_date":"Jan 2008","start_date":"Jan 2000","subtitle":"Iron Mountain","title":"Senior Sales Executive"}],"url":"https://www.linkedin.com/company/iron-mountain"}]', '["Thom R. “I had the pleasure of working with and reporting to Mike. He has the unwavering ability to mentor and motivate while leading by example. This allowed us to consistently hit our sales target numbers all while maintaining the respect of his coworkers. Mike is that type of manager.”","Linda Cupolo “I worked with and for Mike for over 10 years. My success as a top Sr. Account Manager was a direct reflection of Mike\'s expertise in inspiring his staff and directing them to be the best they could be. He was the best boss I ever had. He always has his eye on the \\"prize\\" and is skillful in Management and New Business! Thank you Mike for a great run! It was a true pleasure to work for you, and reap the many benefits I received as well as the Company, who reaped the most rewards!”"]'] User: ['Andy Manalo', 'An accomplished IT professional with strong expertise in management and working experience applying people, process, problem-solving and technical skills to improve individual, team, and organization performance. Skilled in Systems Administration, Account Management, IT Procurement, and Cloud Computing. Educated information technology professional with a Master focused on e-commerce in Information Technology and Management from the Illinois Institute of Technology.', 'Senior Technical Account Manager | Senior Systems Administrator, Managed IT Services', 'CyberTrust IT Solutions', '[{"company":"CyberTrust IT Solutions","company_id":"cybertrust-it-solutions","industry":"IT Services and IT Consulting","location":"Orange County, California, United States","positions":[{"description":"","duration":"Apr 2022 - Present 4 months","duration_short":"4 months","end_date":"Present","start_date":"Apr 2022","subtitle":"CyberTrust IT Solutions","title":"Senior Technical Account Manager"}],"url":"https://www.linkedin.com/company/cybertrust-it-solutions"},{"company":"ACME FIT","company_id":"acme-fit","location":"Orange County, California, United States","positions":[{"description":"","duration":"Jul 2019 - Present 3 years 1 month","duration_short":"3 years 1 month","end_date":"Present","start_date":"Jul 2019","subtitle":"ACME FIT","title":"Owner"}],"url":"https://www.linkedin.com/company/acme-fit"},{"company":"NextGen Healthcare","company_id":"nextgenhealthcareinc","location":"Orange County, California, United States","positions":[{"description":"","duration":"May 2020 Apr 2022 2 years","duration_short":"2 years","end_date":"Apr 2022","start_date":"May 2020","subtitle":"NextGen Healthcare","title":"Senior Systems Administrator, Managed Cloud Services"}],"url":"https://www.linkedin.com/company/nextgenhealthcareinc"},{"company":"JustEnough Software Corporation (an Mi9 Retail company)","company_id":"justenough-software-corporation","location":"Orange County, California Area","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"JustEnough Software Corporation (an Mi9 Retail company)","title":"Systems Administrator | IT Manager"}],"url":"https://www.linkedin.com/company/justenough-software-corporation"},{"company":"Mi9 Retail","company_id":"mi9-retail","location":"Orange County, California Area","positions":[{"description":"","duration":"Jul 2018 Nov 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Nov 2019","start_date":"Jul 2018","subtitle":"Mi9 Retail","title":"Systems Administrator | IT Manager"}],"url":"https://www.linkedin.com/company/mi9-retail"},{"company":"MIS Solutions, Inc.","company_id":"mis-solutions","location":"Orange County, California Area","positions":[{"description":"","duration":"Oct 2017 Jul 2018 10 months","duration_short":"10 months","end_date":"Jul 2018","start_date":"Oct 2017","subtitle":"MIS Solutions, Inc.","title":"Systems Engineer Project Lead"}],"url":"https://www.linkedin.com/company/mis-solutions"},{"company":"Omni IT Solutions","company_id":"omni-it-solutions","location":"Orange County, California Area","positions":[{"description":"","duration":"Oct 2012 Dec 2017 5 years 3 months","duration_short":"5 years 3 months","end_date":"Dec 2017","start_date":"Oct 2012","subtitle":"Omni IT Solutions","title":"Senior Field Technology Specialist | Technical Account Manager"}],"url":"https://www.linkedin.com/company/omni-it-solutions"},{"company":"PC Discovery","company_id":null,"location":"Greater Chicago Area","positions":[{"description":"","duration":"Nov 2003 Sep 2012 8 years 11 months","duration_short":"8 years 11 months","end_date":"Sep 2012","start_date":"Nov 2003","subtitle":"PC Discovery","title":"Senior IT Consultant"}],"url":""},{"company":"Focal Communications","company_id":"focal-communications","location":"","positions":[{"description":"","duration":"2000 2003 3 years","duration_short":"3 years","end_date":"2003","start_date":"2000","subtitle":"Focal Communications","title":"Network Surveillance Engineer"}],"url":"https://www.linkedin.com/company/focal-communications"}]', '["Matthew Barnett “Andy is one of the greatest people I\'ve ever had the pleasure to work with. Amazing technical aptitude aside, Andy is hard working, diligent, attentive, and has wonderful people skills. Employees and Executives alike will be glad to have Andy working on their team and with their technology.”","LinkedIn User “I have worked with Andy in the past and highly recommend him. Outstanding customer service.”"]']### Assistant: The agent's job is to engage with potential clients and generate new business opportunities. Today, the agent is reaching out to the user because they need to discuss the user's IT procurement needs and explore potential solutions.
### Human: Agent: ['Deborah Wilson', 'We are a majority woman-owned law firm that has been representing Property Management Companies and Landlords in Colorado for over 30 years. Considered a leader in the industry, we currently represent thousands of clients from large REITS to small private Landlords in Evictions and Contingent Fee Collection matters throughout the front range. We provide training and classes to our Colorado Property Managers and Landlord clients on all aspects of Landlord/Tenant law and procedures. We also represent numerous Mobile Home/Manufactured Home Communities. SBWP provides legal advice and teaches on legal topics including Fair Housing laws; Security Deposit laws, all aspects of Evictions (both residential and commercial) and Collections. We also have a Community Associations Division, which represents Boards of Directors of HOAs in collections and other general counsel matters. Partner, Ms. Wilson regularly teaches Landlord/Tenant law and other related legal issues for various organizations, as well as teaches the Fair Housing certification class to AAMD CAM candidates. Ms. Wilson is currently chair of the PR committee for the Apartment Association of Metro Denver (AAMD) and also sits on the Board of the Colorado Creditor Bar Association (CCBA) as one of its founding members. Ms. Wilson is the former chair of the Real Estate Division of the ABA solo/small firm section, and sits on the legislative advisory committees of several Housing groups. For the past 5 years (2017 to 2021), Ms. Wilson has been named one of Denver\'s "Top Lawyers" in Landlord/Tenant law by 5280 Magazine', 'Attorney/Managing Shareholder - SPRINGMAN, BRADEN, WILSON & PONTIUS, PC', 'Springman, Braden, Wilson & Pontius, PC', '[{"company":"Springman, Braden, Wilson & Pontius, PC","company_id":null,"location":"Greater Denver Area","positions":[{"description":"Our firm specializes in helping Landlords and property managers with Fair Housing issues and training, evictions, collections and security deposit cases. We also represent Community Associations Boards, primarily with contingency collections against homeowners and other enforcement issues of the Declarations and Bylaws of the homeowners association. Our firm specializes in helping Landlords and property managers with Fair Housing issues and training, evictions, collections and security deposit cases. We also represent Community Associations Boards, primarily with contingency collections against homeowners and other enforcement issues of the Declarations and Bylaws of the homeowners association.","duration":"Oct 1997 - Present 24 years 3 months","duration_short":"24 years 3 months","end_date":"Present","start_date":"Oct 1997","subtitle":"Springman, Braden, Wilson & Pontius, PC","title":"Attorney/Managing Partner"}],"url":""}]', '["Paul Vorndran “Deb is an excellent lawyer and adviser. She is an expert in her fields of forcible entry and detainer law, landlord-tenant disputes and HOAs. I have and will continue to highly recommend her.”","Rebecca I. Gumaer “Debbie is a hardworking advocate for her clients\' interests.”"]'] User: ['Harryanne Pearce', '• Manage tenant transitions for single and multi-family properties • Vendor management • Owner/tenant communications', 'Tenant Transition Coordinator at Avenue One Residential', 'Avenue One Residential', '[{"company":"Avenue One Residential","company_id":null,"location":"Seattle, Washington, United States","positions":[{"description":"","duration":"Nov 2020 - Present 1 year 4 months","duration_short":"1 year 4 months","end_date":"Present","start_date":"Nov 2020","subtitle":"Avenue One Residential","title":"Tenant Transition Coordinator"}],"url":""},{"company":"Next Gen Properties LLC","company_id":null,"location":"Portland, Maine Metropolitan Area","positions":[{"description":"• Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 1% vacancy rate, >12% turnover• Perform all accounting, banking, tax and code work • Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 1% vacancy rate, >12% turnover• Perform all accounting, banking, tax and code work","duration":"Feb 2018 - Present 4 years 1 month","duration_short":"4 years 1 month","end_date":"Present","start_date":"Feb 2018","subtitle":"Next Gen Properties LLC","title":"Multi-family Property (25 Units)"}],"url":""},{"company":"Pearce Properties LLC","company_id":"pearce-properties-llc","location":"New York, United States","positions":[{"description":"• Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 1% vacancy rate, >11% turnover• Perform all accounting, banking, tax and code work • Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 1% vacancy rate, >11% turnover• Perform all accounting, banking, tax and code work","duration":"Feb 2012 - Present 10 years 1 month","duration_short":"10 years 1 month","end_date":"Present","start_date":"Feb 2012","subtitle":"Pearce Properties LLC","title":"Multi-family Property (10 Units)"}],"url":"https://www.linkedin.com/company/pearce-properties-llc"},{"company":"103-105 Cony St LLC","company_id":null,"location":"Augusta, Maine, United States","positions":[{"description":"• Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 3% vacancy rate, >18% turnover• Perform all accounting, banking, tax and code work • Manage repair technician, vendors and on-site part-time property manager• Perform all advertising, tenant screening and leasing activities; 3% vacancy rate, >18% turnover• Perform all accounting, banking, tax and code work","duration":"Dec 2017 Nov 2020 3 years","duration_short":"3 years","end_date":"Nov 2020","start_date":"Dec 2017","subtitle":"103-105 Cony St LLC","title":"Property Manager (6 Units)"}],"url":""},{"company":"Various Corporations","company_id":"varcorp","location":"Virtual","positions":[{"description":"• Contracted to perform ad-hoc analytics projects for health care industry, major publication/media website using primary and secondary data sources, statistical analyses• Managed vendors, budget, staffing, project timeline and results delivery • Contracted to perform ad-hoc analytics projects for health care industry, major publication/media website using primary and secondary data sources, statistical analyses• Managed vendors, budget, staffing, project timeline and results delivery","duration":"Jun 2016 Mar 2020 3 years 10 months","duration_short":"3 years 10 months","end_date":"Mar 2020","start_date":"Jun 2016","subtitle":"Various Corporations","title":"Senior Project Manager"}],"url":"https://www.linkedin.com/company/varcorp"},{"company":"SONIFI Solutions, Inc.","company_id":"sonifi","location":"New York, NY","positions":[{"description":"• Led team of 3 researchers, delivered research and analytics insights on UX/platform development and usability for Interactive TV, Internet, and mobile products• Managed budget, vendors, staffing, project timeline and results delivery • Led team of 3 researchers, delivered research and analytics insights on UX/platform development and usability for Interactive TV, Internet, and mobile products• Managed budget, vendors, staffing, project timeline and results delivery","duration":"Jun 2012 Jun 2016 4 years 1 month","duration_short":"4 years 1 month","end_date":"Jun 2016","start_date":"Jun 2012","subtitle":"SONIFI Solutions, Inc.","title":"Senior Strategy and Insights Director"}],"url":"https://www.linkedin.com/company/sonifi"},{"company":"Oliver Wyman","company_id":"oliver-wyman","location":"Greater New York City Area","positions":[{"description":"• Led team of 3 researchers on national B2B and B2C projects for health insurors• Managed budget, vendors, staffing, project timeline and results delivery • Led team of 3 researchers on national B2B and B2C projects for health insurors• Managed budget, vendors, staffing, project timeline and results delivery","duration":"Jul 2010 Jun 2012 2 years","duration_short":"2 years","end_date":"Jun 2012","start_date":"Jul 2010","subtitle":"Oliver Wyman","title":"Market Research Consultant"}],"url":"https://www.linkedin.com/company/oliver-wyman"},{"company":"UBM Advanstar","company_id":"informamarketsfashion","location":"Greater New York City Area","positions":[{"description":"• Led a team of 7 researchers serving US, EMEA and APAC, delivering 250+ projects per year• Managed budget, vendors, staffing, project timeline and results delivery • Led a team of 7 researchers serving US, EMEA and APAC, delivering 250+ projects per year• Managed budget, vendors, staffing, project timeline and results delivery","duration":"Jun 2005 Jun 2010 5 years 1 month","duration_short":"5 years 1 month","end_date":"Jun 2010","start_date":"Jun 2005","subtitle":"UBM Advanstar","title":"Corporate Research Director"}],"url":"https://www.linkedin.com/company/informamarketsfashion"}]', '["John Vasko “Harryanne Pearce is a well-rounded professional, top researcher, and excellent manager. Truly a people person, she works well with clients (internal and external) and was able to put together a research team suited to meet the growing demands of a media business that operated in multiple industries. She approached every problem as a challenge to learn from and encouraged her team to do the same. I would highly recommend Harryanne to head up any research department and would be honored to work with her again.”","William Chilian “Harryanne is a high-energy and effective research professional. She is detail-oriented as well as highly analytical. Strategic and deadline driven, Harryanne excels at managing research projects of all kinds. She leads through example, and is courageous enough to take an unpopular stand with upper management if the research supports her conclusions.”"]']### Assistant: The agent's job is to manage tenant transitions for single and multi-family properties, and today they are reaching out to the user because they need assistance with vendor management and owner/tenant communications.
### Human: Agent: ['Mark Simoncelli', 'Global executive with a passion for working with teams to generate opportunities, transform and accelerate growth. Broad industry expertise as a senior executive and strategic advisor with over 20 years’ experience having partnered with teams to navigate through their unique challenges and deliver value creation in the convergence of human capital, technology, business and operating model transformation.', 'Senior Vice President Business Development at Mach49', 'Mach49', '[{"company":"Mach49","company_id":"mach49","industry":"Business Consulting and Services","location":"California, United States","positions":[{"description":"Mark Simoncelli, Mach49’s Senior Vice President of Business Development, has over 20 years of experience as a successful Fortune 1000 strategic growth advisor, accomplished leader, management consultant, and senior executive. With a background spanning multiple industries and across major global geographies, the tapestry of Mark’s expertise in technology implementation, business process optimization, human capital development, and business model transformation enables his relentless focus on value creation for Mach49’s clients.","duration":"Aug 2020 - Present 2 years","duration_short":"2 years","end_date":"Present","start_date":"Aug 2020","subtitle":"Mach49","title":"Senior Vice President Business Development"}],"url":"https://www.linkedin.com/company/mach49"},{"company":"Frost & Sullivan","company_id":"frostandsullivan","location":null,"positions":[{"description":"Responsible for P&L performance of global growth strategy practice and the America’s growth consulting business unit, global partnerships, global key account program, customer engagement and program lead for a variety of client engagements:- Orchestrate overall strategy process for a portfolio of over 80 strategic accounts in the automotive, industrial, healthcare, chemicals, aerospace/defense, financial services and technology communications market verticals- Lead a diverse team of consultants globally across a range of service offerings including growth consulting, marketing and sales optimization, visionary innovation and strategy implementation- Value proposition development for the company included: Growth cycle end to end offering, digital transformation and growth engine optimization- Program lead for various highly successful client engagements resulting in multi-million dollar growth objectives being realized- Developed multiple innovative business models (DaaS, SaaS, PaaS etc.) and solutions involving a host of technologies (IoT, AI etc.) realizing improved business outcomes","duration":"Jul 2016 Aug 2020 4 years 2 months","duration_short":"4 years 2 months","end_date":"Aug 2020","start_date":"Jul 2016","subtitle":"Frost & Sullivan","title":"Global SVP -Growth Implementation Solutions"},{"description":"Value Creator in building a global practice within two years exceeding sales & business plan targets and operational KPI’s- Built and led the regional consulting teams across North America, Europe, Middle East, APAC and Africa to deliver agreed business objectives- Managed the business development process across key accounts, key regions and key topics- Developed solutions and thought leadership that resulted significant value creation for clients and revenue for Frost & Sullivan- Led multiple complex global and regional growth program with a number of blue chip clients ensuring business growth objectives were delivered, client delight and established growth partnerships- Sourced and recruited the right talent to join the team and ensured the integration of the team members into a high performing team","duration":"Mar 2012 Jul 2016 4 years 5 months","duration_short":"4 years 5 months","end_date":"Jul 2016","start_date":"Mar 2012","subtitle":"Frost & Sullivan","title":"Global Director: Growth Implementation Solutions"},{"description":"Established and grew the firm’s growth strategy and implementation practice, providing advisory support to private equity and corporate clients- Developed the practice that became self-funding from the first month and delivered very healthy margins after year one- Delivered Projects across a number of growth processes including M&A’s, strategic partnerships, JV’s, geographic expansion, customer strategies and business growth strategy implementation- Managed a team of growth consultants on projects across multiple countries in Europe and Africa and industries- Developed thought leadership and solutions covering inorganic and organic (innovation, business model transformation, market entry) growth","duration":"May 2011 Mar 2012 11 months","duration_short":"11 months","end_date":"Mar 2012","start_date":"May 2011","subtitle":"Frost & Sullivan","title":"Consulting Manager: Europe & Africa"}],"url":"https://www.linkedin.com/company/frostandsullivan"},{"company":"Woolworths","company_id":"woolworths","location":"","positions":[{"description":"Led a team to implement identified growth and operational improvements to enhance business effectiveness and performanceProgram Lead reporting to the Board and working with senior leadership on a re-alignment transformation project that included the following: - A complete organization re-design across the entire business (incl. strategy process re-design, system integration, organization design and benefits realization) - Development of performance framework, business unit and individual scorecards aligned with new strategy - Delivered measurable ROI and benefits realization through the successful implementation of a number of projects as a part of the broader program","duration":"2005 2011 6 years","duration_short":"6 years","end_date":"2011","start_date":"2005","subtitle":"Woolworths","title":"Organization Development Manager"}],"url":"https://www.linkedin.com/company/woolworths"},{"company":"Accenture","company_id":"accenture","location":"Cape Town Area, South Africa","positions":[{"description":"Led the strategy and change management practice within financial services in the South African office, having led a number of system integration and business transformation program’s- Implemented SAP including first Bank Analyzer modules (Basel II, GAAP) at a global bank and successfully managed the transition to new operating model- Led a full business transformation and CRM implementation at an international bank and drove a revenue growth through sales force effectiveness- Digitally transformed the City of Cape Town with the adoption of SAP by leading the strategy and change management work streams on the program- Specialized in the convergence of strategy and change management to ensure the successful realization of the proposed future state across a range of clients and industries and achievement of business goals","duration":"2000 2005 5 years","duration_short":"5 years","end_date":"2005","start_date":"2000","subtitle":"Accenture","title":"Manager"}],"url":"https://www.linkedin.com/company/accenture"}]', '["Jack Finnell “Mark Simoncelli = Business Growth. He quickly figures out what needs to change and what can be exploited to advance Revenue and EBITDA. In fact, he lives for this. He’s also a fine Leader and Manager who wins the loyalty of his reports by earning it. In addition, Mark has a quick wit and is always entertaining to be around. He understands business at a global level and is most adept to taking any business to the next level. I respect Mark Simoncelli, and I like him. I recommend him without reservation. ”","Janine Baillie-Stewart “Mark is extremely knowledgeable in his field of expertise and is very easy to work well with. He is intelligent, strategic and understands the business environment very well. Mark would add huge value to any team or organization.”"]'] User: ['Heather Spurrell', "Experienced Account Executive with a demonstrated history of working in the computer and network security industry. Skilled in Microsoft Word, Software Documentation, Adobe Photoshop, Recruiting, and Social Media. Strong sales professional with a Bachelor's Degree focused in Advertising from Penn State University.", 'Student at NYU', 'New York University', '[{"company":"New York University","company_id":"new-york-university","industry":"Higher Education","location":"New York City Metropolitan Area","positions":[{"description":"","duration":"Jan 2021 - Present 8 months","duration_short":"8 months","end_date":"Present","start_date":"Jan 2021","subtitle":"New York University","title":"Masters Student"}],"url":"https://www.linkedin.com/company/new-york-university"},{"company":"Darktrace","company_id":"darktrace","location":"Greater New York City Area","positions":[{"description":"Darktrace is the world’s leading cyber AI company and the creator of Autonomous Response technology.Its self-learning AI is modeled on the human immune system and used by over 3,000 organizations to protect against threats to the cloud, email, IoT, networks and industrial systems. This includes insider threat, industrial espionage, IoT compromises, zero-day malware, data loss, supply chain risk and long-term infrastructure vulnerabilities. The company has over 1,000 employees, 40 offices and headquarters in San Francisco and Cambridge, UK. Every 3 seconds, Darktrace AI fights back against a cyber-threat, preventing it from causing damage.","duration":"Dec 2019 Dec 2020 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2020","start_date":"Dec 2019","subtitle":"Darktrace","title":"Cyber Defense Account Executive"}],"url":"https://www.linkedin.com/company/darktrace"},{"company":"LinkedIn","company_id":"linkedin","location":"New York, New York","positions":[{"description":"Responsible for assisting companies in strengthening their sales strategy by implementing Social Selling techniques. The LinkedIn Sales Navigator tool enables sales teams to strategically tap into LinkedIn’s 500+ Million user network to prospect the right person, gain insights and form lasting relationships.","duration":"Aug 2018 Dec 2019 1 year 5 months","duration_short":"1 year 5 months","end_date":"Dec 2019","start_date":"Aug 2018","subtitle":"LinkedIn","title":"Account Executive"}],"url":"https://www.linkedin.com/company/linkedin"},{"company":"TEKsystems","company_id":"teksystems","location":"Greater New York City Area","positions":[{"description":"Ranked #1 in the industry by IT Services Business Report for ten consecutive years, TEKsystems is a flagship company of Allegis Group, a $5.6 billion enterprise with positive annual growth since its founding.In a single year, TEKsystems provides over 70,000 technical professionals to support critical IT engagements at more than 5,500 client sites, including 82% of the Fortune 500. With 90 offices and over 2,200 recruiters throughout North America and Europe, our reach grants us access to 81% of the technical professional workforce. It also enables us to speak with over 10,000 technical professionals a week and meet with more than 2,600 of them face to face when recruiting top talent.","duration":"Jan 2018 Aug 2018 8 months","duration_short":"8 months","end_date":"Aug 2018","start_date":"Jan 2018","subtitle":"TEKsystems","title":"Account Manager - IT Direct Placement"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"TEKsystems","company_id":"teksystems","location":"Greater New York City Area","positions":[{"description":"Full year contest winner for the past two years consecutively. Delivering sales goal at 120%. Ranked in the top 10 recruiters of the Northeast.","duration":"Aug 2015 Mar 2017 1 year 8 months","duration_short":"1 year 8 months","end_date":"Mar 2017","start_date":"Aug 2015","subtitle":"TEKsystems","title":"IT Recruiter - Healthcare"}],"url":"https://www.linkedin.com/company/teksystems"},{"company":"Fortune Magazine","company_id":"fortune","location":"Shanghai, China","positions":[{"description":"Brand development, web site traffic growth, and advertising revenue. Developed brand strategy and statistical based systems. Weekly business meetings with executives to help promote their brand through our magazine, as well as setting up events with our corporations to enhance the connections of the company.","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Fortune Magazine","title":"Marketing Intern"}],"url":"https://www.linkedin.com/company/fortune"}]', '["“From the moment that I started at LinkedIn, Heather had immediately taken me under her wing as a mentor and as a friend. She provided invaluable insights and best practices to make my first on full quota a highly successful one Beyond me, she inspires her team daily with her positive attitude and complete tenacity towards meeting her goals. Furthermore, she proactively works to make everyone in the office feel welcome and truly valued. To her coworkers and clients alike, Heather is hardworking, dedicated, and compassionate, but most of all she is a fierce, fierce friend.”","“Working with Heather was a joy. During the beginning stage at TEKsystems as a brand new recruiter, Heather was the professional that I would go to for guidance both professionally and personally. She received much accolades by myself and among her peers at TEKsystems during her time there. One key event that showed how great and dedicated of an indivudal she was, was when she got promoted as an Account Executive after showing greatness as a recruiter. Even though we work for different companies now, we still keep in touch because I value her.”"]']### Assistant: The agent's job is to generate opportunities and accelerate growth, and today the agent is reaching out to the user because they need to discuss potential collaboration in the field of cyber defense and network security.
### Human: Agent: ['Mikalai Paulavets', 'Goal Statement: Actively seek to deliver top results in targeted sales goals, profitability, and customer satisfaction. With proper execution this focus will increase sales, customer retention, and referrals. This direct approach will drive company revenue with minimum expenditure to ensure a great return on investment. As Regional Sales Representative at Earlens, allowed me to experience the fast-paced and ever-changing startup environment working with ENT and Audiology clinics on developing the medical channel of distribution and bringing the revolutionary premium technology product to the market. As International Account Executive at Starkey Labs, I singlehandedly developed Eastern European export accounts and built a solid network of loyal customers by creating strategic plans, adhering to budgets and consistently exceeding the sales quotas. Specialties: • Speak read and write fluent Russian • Medical consumer sales • Account management • Retail best practices • Sales development • Business management • Territory growth • New product launch • Marketing workshops in Audiology practices, and patient counseling • Cold calls and introductory presentations', 'Territory Sales Manager, Government Services, ReSound US', 'ReSound', '[{"company":"ReSound","company_id":"resound","industry":"Medical Equipment Manufacturing","location":"Bloomington, MN","positions":[{"description":"","duration":"Jan 2019 - Present 3 years 3 months","duration_short":"3 years 3 months","end_date":"Present","start_date":"Jan 2019","subtitle":"ReSound","title":"Territory Sales Manager"}],"url":"https://www.linkedin.com/company/resound"},{"company":"Earlens Corporation","company_id":null,"location":"Greater Minneapolis-St. Paul Area","positions":[{"description":"Medical device startup delivering new technology to improve lives of the hearing impaired. Managed Midwest and North West territory to onboard clinics and promote product via the medical channel. Medical device startup delivering new technology to improve lives of the hearing impaired. Managed Midwest and North West territory to onboard clinics and promote product via the medical channel.","duration":"Dec 2017 Nov 2018 1 year","duration_short":"1 year","end_date":"Nov 2018","start_date":"Dec 2017","subtitle":"Earlens Corporation","title":"Regional Sales Representative"}],"url":""},{"company":"STARKEY LABORATORIES, INC","company_id":null,"location":"Eden Prairie, MN","positions":[{"description":"Recruited to lead startup of Eastern European region and grow company presence and market share in the outlined territoryIMPACT AND RESULTS• Singlehandedly initiated and fostered robust portfolio of business partners and distributors in 20+ markets in Eastern and Northern Europe in order to build a solid territory portfolio• Coached existing accounts and added new business to deliver 25%+ growth year after year consistently surpassing sales targets year over year in both units and revenue, achieving over $2 million in annual sales• Used retail best practices to optimize operations and profitability of customers’ hearing centers resulting in70% increase of the number of customers’ outlets• Established new retail operations through close distributor management in Latvia, Estonia, Georgia and other international markets","duration":"Jan 2010 Sep 2017 7 years 9 months","duration_short":"7 years 9 months","end_date":"Sep 2017","start_date":"Jan 2010","subtitle":"STARKEY LABORATORIES, INC","title":"International Account Executive"}],"url":""}]', '["Shau-Ru Lin “Marketing and Sales work closely together at Earlens, so I had many opportunities to collaborate with Mikalai during his time with us. Mikalai’s knowledge of the industry and prior sales experience helped him to identify and voice opportunities to improve existing sales tools and make suggestions for new collateral. He also spent extra time familiarizing himself with some of our systems and tools, like Salesforce Pardot, to make the most of them in his region. But, what stood out most to me about Mikalai was his commitment to his accounts. He worked endlessly on their behalf, finding new ways to support them and add value to them through his role. I believe this is what made Mikalai such a valuable part of our field team, and will lead him to success in his future sales roles. ”","LinkedIn User “I had the pleasure of working with Mikalai for over a year at Earlens. During this time, Mikalai demonstrated his strong customer relations, excellent account management and strong contract negotiation skills. I supported Mikalai in all contracts related aspects and he is very detailed-oriented and has a very strong work ethic. Mikalai was highly engaged with all of his accounts and has a great sense of follow-through to ensure all of his accounts were taken care of. He would be a tremendous asset to any organization, he is a true pleasure to work with. ”"]'] User: ['Matt Elliott', 'Unique sales professional with experience in Sales, Sales Management and (corporate) Product Management. Able to work collaboratively within small groups as well as cross-functional teams and complex organizations. Specialties: Strategic Planning, Relationship Building, Forecasting, Tactical Planning, Creative Selling, Inventory Management, Creative Marketing, Verbal Communication, Planning and Scheduling, Growth Strategies, Sales Force Focus, Sales Training, Key Messaging, Public Speaking, Financial Analysis', 'Benchmark Medical', 'Benchmark Medical', '[{"company":"Benchmark Medical","company_id":null,"location":"Dublin, Ohio","positions":[{"description":"Medical device distributorship Medical device distributorship","duration":"Oct 2015 - Present 6 years 10 months","duration_short":"6 years 10 months","end_date":"Present","start_date":"Oct 2015","subtitle":"Benchmark Medical","title":"President"}],"url":""},{"company":"OrthAlign, Inc.","company_id":"orthalign-inc.","location":null,"positions":[{"description":"","duration":"Nov 2012 Jan 2017 4 years 3 months","duration_short":"4 years 3 months","end_date":"Jan 2017","start_date":"Nov 2012","subtitle":"OrthAlign, Inc.","title":"Vice President of Sales"},{"description":"","duration":"Oct 2011 Nov 2012 1 year 2 months","duration_short":"1 year 2 months","end_date":"Nov 2012","start_date":"Oct 2011","subtitle":"OrthAlign, Inc.","title":"Regional Vice President"}],"url":"https://www.linkedin.com/company/orthalign-inc."},{"company":"Self-employed","company_id":null,"location":"United States","positions":[{"description":"","duration":"Nov 2010 Dec 2011 1 year 2 months","duration_short":"1 year 2 months","end_date":"Dec 2011","start_date":"Nov 2010","subtitle":"Self-employed","title":"Independent Consultant"}],"url":""},{"company":"Zimmer Ohio","company_id":"sl-klabunde-corp.-dba-zimmer-ohio","location":"Columbus, Ohio Area","positions":[{"description":"","duration":"Apr 2007 Oct 2010 3 years 7 months","duration_short":"3 years 7 months","end_date":"Oct 2010","start_date":"Apr 2007","subtitle":"Zimmer Ohio","title":"VP of Sales"}],"url":"https://www.linkedin.com/company/sl-klabunde-corp.-dba-zimmer-ohio"},{"company":"Zimmer Biomet","company_id":"zimmerbiomet","location":"Warsaw, IN","positions":[{"description":"","duration":"May 2002 Mar 2007 4 years 11 months","duration_short":"4 years 11 months","end_date":"Mar 2007","start_date":"May 2002","subtitle":"Zimmer Biomet","title":"Product Manager"}],"url":"https://www.linkedin.com/company/zimmerbiomet"},{"company":"National Football League","company_id":"national-football-league","location":"United States","positions":[{"description":"Washington Redskins, Carolina Panthers, Atlanta Falcons, Denver Broncos Washington Redskins, Carolina Panthers, Atlanta Falcons, Denver Broncos","duration":"May 1992 Dec 1999 7 years 8 months","duration_short":"7 years 8 months","end_date":"Dec 1999","start_date":"May 1992","subtitle":"National Football League","title":"Offensive lineman"}],"url":"https://www.linkedin.com/company/national-football-league"},{"company":"ABC Sports","company_id":null,"location":"Indianapolis, Indiana Area","positions":[{"description":"","duration":"1990 1991 1 year","duration_short":"1 year","end_date":"1991","start_date":"1990","subtitle":"ABC Sports","title":"Production Assistant"}],"url":""}]', '["Aubrey Hilliard “Matt has a passion for helping others that naturally translates in business relationships. He honestly makes the customer\'s interest foremost, which creates a level of trust that makes for an ideal long term, successful business relationship that is mutually profitable. His loyalty is legendary and I used to call him \\"The Human Favor\\" as he has never seen a charitable cause he wouldn\'t support with his time, talents and money. Matt makes any group he works with a more successful oraganization and I wold recommend to anybody on earth except....................any competitor of mine. I don\'t want them to get any better”","Todd Davis “Matt is very competitive and hates to lose! He is willing to work as hard as necessary to ensure success. Additionally he has excellent leadership skills and commands the respect of his customers and fellow employees.”"]']### Assistant: The agent's job is to actively seek to deliver top results in targeted sales goals, profitability, and customer satisfaction. Today, the user is reaching out to the agent because they need assistance with strategic planning and growth strategies for their medical device distributorship.
### Human: Agent: ['Nathan Green', '• Object Oriented Programming (10+ years) • Procedural Programming (1 year) • IDE development (10+ years) o Visual Studio .NET 2008+ (C#, C++, C, VB, ASP development) (10+ years) o Eclipse 3.2 (Java development) (6 months) • Unix oriented VIM development (C++, C, MIPS development, Oracle) (2 years) • Operating Systems: Windows, Unix, Debian Linux Social Qualifications: Behavior Analysis and Management Training, Professional Communications Team Participation: Group Projects, Community Service Programs Leadership: CSH Chairman, SIH Senator, CSH Social Director, Computer Science House Alumnus Specialties: C#, C, C++, Java, Perl, Visual Basic .NET, Database, Oracle, PL/SQL, SQL, Eclipse', 'Principal Software Engineering Manager at Microsoft', 'Microsoft', '[{"company":"Microsoft","company_id":"microsoft","industry":"Software Development","location":null,"positions":[{"description":"","duration":"Sep 2021 - Present 9 months","duration_short":"9 months","end_date":"Present","start_date":"Sep 2021","subtitle":"Microsoft","title":"Principal Software Engineering Manager"},{"description":"Growing a team focused on Mobile Device Management using Azure services.","duration":"Feb 2019 Sep 2021 2 years 8 months","duration_short":"2 years 8 months","end_date":"Sep 2021","start_date":"Feb 2019","subtitle":"Microsoft","title":"Senior Software Engineering Manager"},{"description":"Working on Mobile Device Management","duration":"Mar 2016 Feb 2019 3 years","duration_short":"3 years","end_date":"Feb 2019","start_date":"Mar 2016","subtitle":"Microsoft","title":"Senior Software Engineer"},{"description":"Working on Application Virtualization","duration":"Jul 2010 Mar 2016 5 years 9 months","duration_short":"5 years 9 months","end_date":"Mar 2016","start_date":"Jul 2010","subtitle":"Microsoft","title":"Software Development Engineer II"}],"url":"https://www.linkedin.com/company/microsoft"},{"company":"Rochester Institute of Technology","company_id":"rochester-institute-of-technology","location":null,"positions":[{"description":"Working with Dr. Brian Tomaszewski on UN prototyping projects for the UN-SPIDER group. These projects have facilitated further development of disaster management systems for the group\'s Knowledge Portal.","duration":"Aug 2009 May 2010 10 months","duration_short":"10 months","end_date":"May 2010","start_date":"Aug 2009","subtitle":"Rochester Institute of Technology","title":"Research Assistant"},{"description":"Obtained Bachelors and Masters degrees in Computer Science","duration":"Aug 2005 May 2010 4 years 10 months","duration_short":"4 years 10 months","end_date":"May 2010","start_date":"Aug 2005","subtitle":"Rochester Institute of Technology","title":"Student"}],"url":"https://www.linkedin.com/company/rochester-institute-of-technology"},{"company":"United Nations Volunteers","company_id":"united-nations-volunteers","location":"","positions":[{"description":"I spent two weeks in Bonn, Germany working directly with the UN-SPIDER team for which I did prototyping work all year during my Research Assistantship. I spent two weeks in Bonn, Germany working directly with the UN-SPIDER team for which I did prototyping work all year during my Research Assistantship.","duration":"Mar 2010 Apr 2010 2 months","duration_short":"2 months","end_date":"Apr 2010","start_date":"Mar 2010","subtitle":"United Nations Volunteers","title":"Software Developer"}],"url":"https://www.linkedin.com/company/united-nations-volunteers"},{"company":"MIT Lincoln Laboratory","company_id":"mit-lincoln-laboratory","location":"","positions":[{"description":"Did algorithm development for the weather sensing team at the lab. Using NEXRAD radar data and NLDN lightning flash data in new weather products. Did algorithm development for the weather sensing team at the lab. Using NEXRAD radar data and NLDN lightning flash data in new weather products.","duration":"Jun 2009 Aug 2009 3 months","duration_short":"3 months","end_date":"Aug 2009","start_date":"Jun 2009","subtitle":"MIT Lincoln Laboratory","title":"Co-op Developer"}],"url":"https://www.linkedin.com/company/mit-lincoln-laboratory"},{"company":"PAETEC","company_id":"paetec","location":"","positions":[{"description":"This six month co-op position consisted of in-house development for PAETEC Systems. This six month co-op position consisted of in-house development for PAETEC Systems.","duration":"Mar 2008 Aug 2008 6 months","duration_short":"6 months","end_date":"Aug 2008","start_date":"Mar 2008","subtitle":"PAETEC","title":"Co-op Software Engineer"}],"url":"https://www.linkedin.com/company/paetec"},{"company":"iD Tech Camps","company_id":"id-tech-camps","location":"","positions":[{"description":"Worked at St. Marie\'s College of CA and UC Santa Cruz teaching students how to create video games using:Multimedia Fusion from CickTeamTorque Game Builder from GarageGames integrating TorqeScript. Also assisted with the programming course which taught Java. Worked at St. Marie\'s College of CA and UC Santa Cruz teaching students how to create video games using:Multimedia Fusion from CickTeamTorque Game Builder from GarageGames integrating TorqeScript. Also assisted with the programming course which taught Java.","duration":"Jun 2007 Aug 2007 3 months","duration_short":"3 months","end_date":"Aug 2007","start_date":"Jun 2007","subtitle":"iD Tech Camps","title":"Camp Instructor"}],"url":"https://www.linkedin.com/company/id-tech-camps"},{"company":"Suterra LLC","company_id":null,"location":"","positions":[{"description":"Solitary data retrieval throughout southern regions of the Central Valley in California. Solitary data retrieval throughout southern regions of the Central Valley in California.","duration":"Jul 2006 Aug 2006 2 months","duration_short":"2 months","end_date":"Aug 2006","start_date":"Jul 2006","subtitle":"Suterra LLC","title":"Field Data Retriever"}],"url":""},{"company":"California State University, Fresno","company_id":"california-state-university-fresno","location":"","positions":[{"description":"Handled customer service situations, monetary transactions, and records keeping. Trained new hires on the use of the University Student Union’s computer systems. Handled customer service situations, monetary transactions, and records keeping. Trained new hires on the use of the University Student Union’s computer systems.","duration":"Sep 2003 Aug 2006 3 years","duration_short":"3 years","end_date":"Aug 2006","start_date":"Sep 2003","subtitle":"California State University, Fresno","title":"Desk Management"}],"url":"https://www.linkedin.com/company/california-state-university-fresno"}]', '["Andre Roberge “Nathan learned and effectively applied new technology in the workplace. He worked well as part of a team and demonstrated leadership among other Co-op Software Engineers that joined PAETEC after Nathan. Overall, he was great to work with.”","Erika M. “As a co-op here at PAETEC, Nathan was an integral member of our software development team. He took part in all aspects of software development from requirements elicitation to testing for one of our main projects. During his time at PAETEC, he also took the initiative to investigate possible tool/process changes that he thought would benefit the group as a whole.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to manage high-profile client events, and today, the agent is reaching out to the user because they need assistance in planning a large-scale event with over 5000 attendees.
### Human: Agent: ['Quincy Tennyson', 'Devoted computer science educator with expertise in Python and IT infrastructure, particularly in problems of network. Technically pretty good at teaching non-technical folks with consistent, individualized, and equitable methods. Anyone can learn anything. It’s simply a matter of habits.', 'Computer Science Teacher at Jefferson County Public Schools', 'Jefferson County Public Schools', '[{"company":"Jefferson County Public Schools","company_id":"jefferson-county-public-schools","industry":"Education Administration Programs","location":"","positions":[{"description":"","duration":"Jan 2018 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"Jan 2018","subtitle":"Jefferson County Public Schools","title":"Computer Science Teacher"}],"url":"https://www.linkedin.com/company/jefferson-county-public-schools"},{"company":"Farm Credit Mid-America","company_id":"farm-credit-mid-america","location":null,"positions":[{"description":"","duration":"Jan 2017 Jan 2018 1 year 1 month","duration_short":"1 year 1 month","end_date":"Jan 2018","start_date":"Jan 2017","subtitle":"Farm Credit Mid-America","title":"Network Engineer"},{"description":"Providing network infrastructure support to the organization\'s headquarters Louisville, KY and 96 retail offices in Ohio, Indiana, Kentucky, and Tennessee. Primarily focused on developing, implementing, and maintaining unified communications systems for video teleconference, IP telephony, and messaging.","duration":"Aug 2015 Jan 2017 1 year 6 months","duration_short":"1 year 6 months","end_date":"Jan 2017","start_date":"Aug 2015","subtitle":"Farm Credit Mid-America","title":"Business Transformation Trainee"},{"description":"Managed the project portfolio of 26 summer interns working in functional areas including sales, finance, human resources, and others.Performed a wide breadth of research on top-performing internship program across industries, and specifically to agriculture. Conducted multiple interviews across the organization to gather perspectives on the summer internship program.Delivered recommendations for enhancement of the Farm Credit Mid-America summer internship program that will positively impact the 2016 program, and all future programs.Implemented new systems for tracking intern project progress and performance, and provided instructional courses to summer interns on project management. These systems enhanced the consistency of the intern experience, and resulted in stronger project deliverables at the end of the summer. Personally coached three interns throughout the summer on a professional and personal level.At the conclusion of the internship, presented the results of these projects to the CEO, CIO, VP of Process Improvement & Execution, along with 50+ representatives from a variety of Farm Credit functional areas and interstate regions.","duration":"Mar 2015 Aug 2015 6 months","duration_short":"6 months","end_date":"Aug 2015","start_date":"Mar 2015","subtitle":"Farm Credit Mid-America","title":"Business Technology Process Improvement & Execution Intern"}],"url":"https://www.linkedin.com/company/farm-credit-mid-america"},{"company":"University of Louisville","company_id":"university-of-louisville","location":"","positions":[{"description":"Curriculum focused on a broad understanding of business and the role of technology in business. Specific subjects included business analysis, IT project management, and full-stack web-development.Broader discussions of statistical inference, economics, communications and other common business disciplines reinforce the understanding of IT\'s role in business success. Curriculum focused on a broad understanding of business and the role of technology in business. Specific subjects included business analysis, IT project management, and full-stack web-development.Broader discussions of statistical inference, economics, communications and other common business disciplines reinforce the understanding of IT\'s role in business success.","duration":"Aug 2013 Dec 2016 3 years 5 months","duration_short":"3 years 5 months","end_date":"Dec 2016","start_date":"Aug 2013","subtitle":"University of Louisville","title":"Student"}],"url":"https://www.linkedin.com/company/university-of-louisville"},{"company":"Farm Credit Mid-America","company_id":"farm-credit-mid-america","location":"Louisville, Kentucky","positions":[{"description":"Maintained virtual Windows servers for 94 field offices in Indiana, Ohio, Kentucky and Tennessee.As a major project, upgraded 95 Cisco UCS C220 M3 Servers to the latest firmware, in order to provide a more stable environment for future patching.Presented the firmware project to over 80 Farm Credit employees and interns, including the CEO, CIO, and other senior leadership.Shadowed Farm Credit collateral and credit analysts at the Louisville Central Processing Unit, providing a more in-depth understanding of the FCMA mission.Introduced several field offices to a new Video Interactive Conferencing system and provided well-received training in the operation of this new technology.Administered the Video Interactive Conferencing system through Cisco TelePresence for several field offices.","duration":"May 2014 Aug 2014 4 months","duration_short":"4 months","end_date":"Aug 2014","start_date":"May 2014","subtitle":"Farm Credit Mid-America","title":"Business Technology Infrastructure Intern"}],"url":"https://www.linkedin.com/company/farm-credit-mid-america"},{"company":"United States Marine Corps","company_id":"united-states-marine-corps","location":null,"positions":[{"description":"Provided network and systems administration, facilitating secure communication for the U.S. CENTCOM commander and deputy commander to the President of the United States, Secretary of Defense, senior civilian and military leaders, warfighting commanders, and foreign dignitaries over a period of three years at split-based headquarters in Tampa, FL and Doha, Qatar, along with 21 other countries in the U.S. CENTCOM Area of Responsibility.","duration":"Aug 2010 Aug 2013 3 years 1 month","duration_short":"3 years 1 month","end_date":"Aug 2013","start_date":"Aug 2010","subtitle":"United States Marine Corps","title":"Communicator"},{"description":"Led the daily operations of the 6th Special Security Communications Team, maintaining the top secret, secret, and unclassified automated intelligence systems interfacing with the II Marine Expeditionary Force and 2d Marine Aircraft Wing subordinate units.","duration":"Apr 2010 Aug 2010 5 months","duration_short":"5 months","end_date":"Aug 2010","start_date":"Apr 2010","subtitle":"United States Marine Corps","title":"Systems NCOIC"},{"description":"Network and systems administration for classified IT infrastructure with a focus on executive-level support.","duration":"Nov 2006 Apr 2010 3 years 6 months","duration_short":"3 years 6 months","end_date":"Apr 2010","start_date":"Nov 2006","subtitle":"United States Marine Corps","title":"Systems Administrator"}],"url":"https://www.linkedin.com/company/united-states-marine-corps"}]', '["Paul Carey “I had the pleasure of working with Quincy during a deployment to Iraq supporting Operation Iraqi Freedom. Though Quincy was a Corporal (first level supervisor), he routinely interacted with our more senior officers routinely and dealt with their various IT problems in a professional manner; it\'s not uncommon for junior Marines to be nervous and tongue tied around more senior officers. However, Quincy emanated maturity and professionalism far above his age and rank and constantly put the best foot of the 2d Marine Aircraft Wing G-2 forward. I would not think twice about working with Quincy again in the future. ”","Ed Davis “Quincy Tennyson is an extremely intelligent and highly skilled Systems Administrator who has provided remote global communications to the uppermost echelon of the Department of Defense as a valued member of an elite team of communicators. His technical expertise is only matched by his steadfast professionalism and personal accountability. He provides a full spectrum of talent both independently and as a collaborative team. These qualifications coupled with his exceptional leadership abilities make Quincy the appropriate selection for any firm interested in advancing their team to higher aspirations.”"]'] User: ['Yvonne DeWitte', 'Crowned Mrs. South Dakota America 2014', 'Dentist at Advanced Dental', 'Advanced Dental', '[{"company":"Advanced Dental","company_id":null,"location":"","positions":[{"description":"","duration":"Apr 2004 - Present 17 years 10 months","duration_short":"17 years 10 months","end_date":"Present","start_date":"Apr 2004","subtitle":"Advanced Dental","title":"Dentist"}],"url":""},{"company":"Eau Claire, WI","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1998 Jun 2003 4 years 10 months","duration_short":"4 years 10 months","end_date":"Jun 2003","start_date":"Sep 1998","subtitle":"Eau Claire, WI","title":"Oak Park Dental"}],"url":""}]', '["Pamela Ireland-Kreber “I have been going to Dr. DeWitte\'s Advanced Dental office for two years. Her office is very inviting and I feel confident in her entire staffs abilities. I also appreciate the ease of working w/ my dental insurance provider as well as my flexible spending account. I would highly recommend her clinic. On a side note...the option to listen to music on headphones has made the experience very relaxing.”","Lorna Johnston, Real Estate “Dr. DeWitte and her staff at Advanced Dental do an amazing job! From the moment you walk into her office, you are greeted with a smile and given the utmost attention and care.”"]']### Assistant: The agent's job is to provide IT infrastructure support, particularly in problems of network, and today the user is reaching out to the agent because they need assistance with implementing a unified communications system for their dental clinic.
### Human: Agent: ['Jackie Van Norden', 'Dynamic professional with a variety of commercial experiences and demonstrated ability to continually grow contributions to achieve business results. I excel at relationship management both with customers and internal stakeholders. I possess both a strong ability to see the big picture along with detailed orientation to understand the path to successful execution.', 'Product Line Leader at Cargill', 'Cargill', '[{"company":"Cargill","company_id":"cargill","industry":"Food and Beverage Manufacturing","location":null,"positions":[{"description":"Lead chocolate, compound and specialty product line team and pricing for Cargill Cocoa and Chocolate North America","duration":"Feb 2020 - Present 1 year 6 months","duration_short":"1 year 6 months","end_date":"Present","start_date":"Feb 2020","subtitle":"Cargill","title":"Product Line Leader"},{"description":"I am leading a team of sales professionals in a complex, matrix organization. My main focus is on coaching and removing barrier to help my team exceed their sales growth goals.","duration":"Dec 2016 Feb 2020 3 years 3 months","duration_short":"3 years 3 months","end_date":"Feb 2020","start_date":"Dec 2016","subtitle":"Cargill","title":"Sales Leader"},{"description":"Supervise a team who manages the distribution of 1.5M tons of products annually. Lead initiatives to improve efficiency, profitability, and customer experience.","duration":"Jul 2015 Dec 2016 1 year 6 months","duration_short":"1 year 6 months","end_date":"Dec 2016","start_date":"Jul 2015","subtitle":"Cargill","title":"Planning Manager"},{"description":"• Manage product line that generated an average annual volumes of approximately 1 million tons and sales over $200 million dollars per year.• Lead the design, implementation, and ongoing execution of product line strategies. Including new product development, oversight of capital projects, identifying and managing relationships with toll suppliers, as well as identifying, evaluating, and recommending Mergers & Acquisition targets for Cargill Salt.• Lead cross -functional teams to complete product line strategies while utilizing marketing & innovation tools. • Marketing management & planning both for B2B & B2C channels, including agency management.","duration":"Sep 2011 Jun 2015 3 years 10 months","duration_short":"3 years 10 months","end_date":"Jun 2015","start_date":"Sep 2011","subtitle":"Cargill","title":"Product Line Manager - Food Processing & Packaged Deicing"},{"description":"• Manage relationships with key strategic accounts for the salt business unit with annual revenues in excess of $13M. This includes contract negotiations, product & trend presentations, project leadership, and participation on enterprise customer teams.","duration":"Aug 2009 Oct 2011 2 years 3 months","duration_short":"2 years 3 months","end_date":"Oct 2011","start_date":"Aug 2009","subtitle":"Cargill","title":"Strategic Account Manager"},{"description":"• Managed account relationships of customers and prospects in Northern Illinois with a variety of food, water, industrial and deicing accounts.• Developed opportunities for new products, and managed the project process working with our customers and internal technical resources.• Contributed over $10M in revenues to our business; including gains in new business of over $3M.","duration":"Dec 2005 Aug 2009 3 years 9 months","duration_short":"3 years 9 months","end_date":"Aug 2009","start_date":"Dec 2005","subtitle":"Cargill","title":"Account Solution Manager"},{"description":"• Managed account base in Illinois, Wisconsin, Indiana & Kentucky• Attended trade shows for hardware and food industries• Inside sales coordinator for key retail accounts, backed up strategic account manager for customer inquiries and assisted with trade show planning & setup","duration":"Dec 2004 Dec 2005 1 year 1 month","duration_short":"1 year 1 month","end_date":"Dec 2005","start_date":"Dec 2004","subtitle":"Cargill","title":"Account Representative"},{"description":"","duration":"Jan 2002 Dec 2004 3 years","duration_short":"3 years","end_date":"Dec 2004","start_date":"Jan 2002","subtitle":"Cargill","title":"Merchandise & Logistics Coordinator"}],"url":"https://www.linkedin.com/company/cargill"}]', '["“Jackie is a tenacious Product Manager and a tremendous asset to Cargill. She complements her \\"get-it-done\\" attitude with a pleasant disposition that makes her fun to be around.”","“Jackie is a great person to work with. We have worked together on projects and I can always trust that she will follow through on her commitments. Jackie is also detail oriented and has high expectations for the quality of work she produces. She is knowledgeable and has the ability to find good solutions to difficult problems. I highly recommend Jackie because she is a great asset to any team.”"]'] User: ['Melanie Miller', 'Full line broker and distributor of quality food ingredients to all sectors of the Industrial food manufacturing industry.', 'Executive Vice President, Julian W. Black & Son, Inc.', 'Julian W. Black & Son, Inc. Industrial Food Ingredients', '[{"company":"Julian W. Black & Son, Inc. Industrial Food Ingredients","company_id":null,"location":"Richmond Area, Virginia","positions":[{"description":"","duration":"Sep 2009 - Present 12 years 4 months","duration_short":"12 years 4 months","end_date":"Present","start_date":"Sep 2009","subtitle":"Julian W. Black & Son, Inc. Industrial Food Ingredients","title":"Executive Vice President"}],"url":""},{"company":"Julian W. Black & Son, Inc.","company_id":null,"location":"","positions":[{"description":"","duration":"Sep 1999 - Present 22 years 4 months","duration_short":"22 years 4 months","end_date":"Present","start_date":"Sep 1999","subtitle":"Julian W. Black & Son, Inc.","title":"Territory Sales Manager"}],"url":""}]', '["jesse lewis “Melanie is thourogh and conscientious and truly understands the trade and her job...she is always a pleasure to work with.”","LinkedIn User “Melanie Stevens is very attention to detail and has provided my company with excellent services and products. I will continue to enjoy our partnership.”"]']### Assistant: The agent's job is to manage a product line and lead a team at Cargill, while the user is reaching out to the agent because they need to discuss potential partnerships for sourcing quality food ingredients for their industrial food manufacturing business.
### Human: Agent: ['Emily Wolfe', 'Passionate about using human centered design to create social impact.', 'Product Designer at Facebook', 'Facebook', '[{"company":"Facebook","company_id":"facebook","industry":"Internet Publishing","location":"Menlo Park, CA","positions":[{"description":"Currently leading the Learning product under Facebook\'s Social Impact Team. Past product work has included working on suicide prevention, well-being and social media, the digital aftermath of relationships, and safety and harassment issues for women in emerging markets. Currently leading the Learning product under Facebook\'s Social Impact Team. Past product work has included working on suicide prevention, well-being and social media, the digital aftermath of relationships, and safety and harassment issues for women in emerging markets.","duration":"Jun 2014 - Present 8 years","duration_short":"8 years","end_date":"Present","start_date":"Jun 2014","subtitle":"Facebook","title":"Product Designer"}],"url":"https://www.linkedin.com/company/facebook"},{"company":"Stanford University","company_id":"stanford-university","location":"Palo Alto, California","positions":[{"description":"","duration":"Feb 2019 Feb 2019 1 month","duration_short":"1 month","end_date":"Feb 2019","start_date":"Feb 2019","subtitle":"Stanford University","title":"Lecturer"}],"url":"https://www.linkedin.com/company/stanford-university"},{"company":"Academy of Art University","company_id":"academy-of-art-university","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Aug 2018 Dec 2018 5 months","duration_short":"5 months","end_date":"Dec 2018","start_date":"Aug 2018","subtitle":"Academy of Art University","title":"Instructor"}],"url":"https://www.linkedin.com/company/academy-of-art-university"},{"company":"SK Planet, Inc.","company_id":"sk-planet-inc-","location":"San Francisco Bay Area","positions":[{"description":"","duration":"Dec 2013 Jun 2014 7 months","duration_short":"7 months","end_date":"Jun 2014","start_date":"Dec 2013","subtitle":"SK Planet, Inc.","title":"User Experience Designer"}],"url":"https://www.linkedin.com/company/sk-planet-inc-"},{"company":"Continuum","company_id":null,"location":"Newton, MA","positions":[{"description":"","duration":"Jun 2013 Aug 2013 3 months","duration_short":"3 months","end_date":"Aug 2013","start_date":"Jun 2013","subtitle":"Continuum","title":"Design Strategy Intern"}],"url":""},{"company":"RISD Design Guild","company_id":null,"location":"Providence, RI","positions":[{"description":"Student manager/designer for RISD Design Guild, a selective, student-run design agency of eight members. Student manager/designer for RISD Design Guild, a selective, student-run design agency of eight members.","duration":"Aug 2012 May 2013 10 months","duration_short":"10 months","end_date":"May 2013","start_date":"Aug 2012","subtitle":"RISD Design Guild","title":"Executive Manager"}],"url":""},{"company":"Rhode Island School of Design","company_id":"risd1877","location":"Providence, Rhode Island Area","positions":[{"description":"Facilitated a team of five student teachers in running a semester long computer workshop. Organized a curriculum, prepped the student teachers, and taught a section of 17. Facilitated a team of five student teachers in running a semester long computer workshop. Organized a curriculum, prepped the student teachers, and taught a section of 17.","duration":"Sep 2012 Dec 2012 4 months","duration_short":"4 months","end_date":"Dec 2012","start_date":"Sep 2012","subtitle":"Rhode Island School of Design","title":"Teacher/Manager Software Instruction Workshops"}],"url":"https://www.linkedin.com/company/risd1877"},{"company":"Penguin Group USA","company_id":"penguin-group-usa","location":"New York City, NY","positions":[{"description":"Contributed to design work for books by Jenny Lawson, Nora Roberts, C.J. Lyons, and others. Contributed to design work for books by Jenny Lawson, Nora Roberts, C.J. Lyons, and others.","duration":"Jun 2012 Aug 2012 3 months","duration_short":"3 months","end_date":"Aug 2012","start_date":"Jun 2012","subtitle":"Penguin Group USA","title":"Art Intern"}],"url":"https://www.linkedin.com/company/penguin-group-usa"},{"company":"NAIL Communications","company_id":"nail-communications","location":"Providence, Rhode Island Area","positions":[{"description":"Contributed to projects for Mike & Ike, Vibram, Gore-Tex, Stanley Thermos, and Lenox Tools. Contributed to projects for Mike & Ike, Vibram, Gore-Tex, Stanley Thermos, and Lenox Tools.","duration":"Dec 2011 Feb 2012 3 months","duration_short":"3 months","end_date":"Feb 2012","start_date":"Dec 2011","subtitle":"NAIL Communications","title":"Creative Intern"}],"url":"https://www.linkedin.com/company/nail-communications"},{"company":"Duffy and Shanley","company_id":"duffy-&-shanley","location":"","positions":[{"description":"Contributed to projects for Navigant Credit Union, Brother Beer, Strella Beer, Foster Grant Readers, among others. Contributed to projects for Navigant Credit Union, Brother Beer, Strella Beer, Foster Grant Readers, among others.","duration":"Jun 2011 Aug 2011 3 months","duration_short":"3 months","end_date":"Aug 2011","start_date":"Jun 2011","subtitle":"Duffy and Shanley","title":"Creative Intern"}],"url":"https://www.linkedin.com/company/duffy-&-shanley"},{"company":"Barnes & Noble","company_id":"barnes-&-noble","location":"","positions":[{"description":"","duration":"Aug 2008 Aug 2010 2 years 1 month","duration_short":"2 years 1 month","end_date":"Aug 2010","start_date":"Aug 2008","subtitle":"Barnes & Noble","title":"Bookseller"}],"url":"https://www.linkedin.com/company/barnes-&-noble"}]', '["Matthew Kressy “I had the pleasure of having Emily in my RISD/MIT studio, Product Design & Development, in the Spring of 2013. Over the course of the semester she continuously demonstrated a strong sense of leadership within her multi-disciplinary team. Her communication skills built consensus between MBA candidates, engineers, and design students and her never-ending stream of energy and enthusiasm was contagious. She is an expert in user-centered design and was a strong champion for this approach. She would be a valuable asset to any company looking for a dynamic, motivated, team player who can execute a user-center product development.”","Gavin Harvey “Emily is one of those exceptional design talents that comes along all too infrequently. She combines astounding creative ability with great instincts. She\'s sharp, diligent and efficient. She has a careful eye for detail and an effortless grasp of her craft -- but she also sees the bigger picture. I really enjoyed working with Emily, and I have no doubt she will continue to accomplish great things.”"]'] User: ['Beth Harris, CMP', 'Specialties: Event & Meeting planning, high-profile client management, relationship building', 'Senior Event Manager, CMP', 'IHI', '[{"company":"IHI","company_id":"ihi","industry":"Hospital & Health Care","location":null,"positions":[{"description":"","duration":"May 2017 - Present 4 years 3 months","duration_short":"4 years 3 months","end_date":"Present","start_date":"May 2017","subtitle":"IHI","title":"Senior Event Manager"},{"description":"","duration":"May 2012 May 2017 5 years 1 month","duration_short":"5 years 1 month","end_date":"May 2017","start_date":"May 2012","subtitle":"Institute for Healthcare Improvement","title":"Event Manager"},{"description":"IHI partners with healthcare providers and leaders throughout the world to guarantee safe and effective healthcare, and strive for continuous improvement in the field. Our programs are designed to enable committed individuals and organizations to innovate together, share knowledge, and collaborate on the rewarding work of improving health and health care.For more information on upcoming seminars & conferences, go to www.ihi.org/offerings","duration":"Sep 2011 May 2012 9 months","duration_short":"9 months","end_date":"May 2012","start_date":"Sep 2011","subtitle":"Institute for Healthcare Improvement","title":"Event Coordinator"}],"url":"https://www.linkedin.com/company/ihi"},{"company":"CFO Publishing","company_id":null,"location":"","positions":[{"description":"CFO Conferences produces educational and networking conferences & exhibitions for senior finance executives. Speakers include the CFOs of major corporations as well as thought leaders in management, strategy, and innovation.","duration":"Sep 2010 Sep 2011 1 year 1 month","duration_short":"1 year 1 month","end_date":"Sep 2011","start_date":"Sep 2010","subtitle":"CFO Publishing","title":"Event Specialist"}],"url":""},{"company":"Metro International","company_id":"metro-world-news","location":"","positions":[{"description":"Metro is a free daily newspaper published in more than 100 major cities across Europe, North & South America and Asia . Metro has a unique global reach — attracting a young, active, well-educated Metropolitan audience of more than 20 million daily readers.","duration":"2009 2010 1 year","duration_short":"1 year","end_date":"2010","start_date":"2009","subtitle":"Metro International","title":"Marketing & Sales Coordinator"}],"url":"https://www.linkedin.com/company/metro-world-news"},{"company":"Collective Brands, Inc.","company_id":"collective-brands-inc.","location":"","positions":[{"description":"Collective Brands Performance + Lifestyle Group is a leading provider of iconic performance and lifestyle brands, including Saucony®, Sperry Top-Sider®, Keds®, and Stride Rite®.","duration":"2008 2009 1 year","duration_short":"1 year","end_date":"2009","start_date":"2008","subtitle":"Collective Brands, Inc.","title":"Brand Marketing and Public Relations Intern: Stride Rite Children\'s Group"}],"url":"https://www.linkedin.com/company/collective-brands-inc."},{"company":"EMC","company_id":"dellemc","location":"","positions":[{"description":"","duration":"Jun 2008 Aug 2008 3 months","duration_short":"3 months","end_date":"Aug 2008","start_date":"Jun 2008","subtitle":"EMC","title":"Public Relations Intern"}],"url":"https://www.linkedin.com/company/dellemc"}]', '["“Beth is wonderful to work with at IHI. Over the years, I\'ve observed her move large events with 5000 people or more from ideation to completion without missing a detail. She\'s a leader demonstrating grace, care and effectiveness. I hope to learn from her as much as possible because her success list is the length of a dissertation. I\'m fortunate to call her colleague. ”","“I was so fortunate to be able to work with Beth during my time at IHI. She is an incredible event manager - on event feedback forms, attendees and VIPs frequently commented on Beth\'s professionalism, accessibility, and helpfulness during pre-planning and on the day of the event. She is creative and extremely detail-oriented, which contributes to her effectiveness as a manager. Personally, she is a joy to work with and brings endless energy and enthusiasm to the team. I would jump at the opportunity to work with Beth in the future.”"]']### Assistant: The agent's job is to create social impact through human-centered design, and today the user is reaching out to the agent because they need help in planning a high-profile event with a focus on innovative healthcare solutions.