| | import { |
| | PLAN_PERSONAL, |
| | PLAN_PREMIUM, |
| | PLAN_BUSINESS, |
| | PLAN_ECOMMERCE, |
| | getPlan, |
| | } from '@automattic/calypso-products'; |
| | import { ExternalLink } from '@automattic/components'; |
| | import { localizeUrl, useHasEnTranslation } from '@automattic/i18n-utils'; |
| | import styled from '@emotion/styled'; |
| | import { useTranslate } from 'i18n-calypso'; |
| | import { useCallback } from 'react'; |
| | import { useDispatch } from 'react-redux'; |
| | import ExternalLinkWithTracking from 'calypso/components/external-link-with-tracking'; |
| | import FoldableFAQComponent from 'calypso/components/foldable-faq'; |
| | import { recordTracksEvent } from 'calypso/state/analytics/actions'; |
| |
|
| | const FAQHeader = styled.h1` |
| | font-size: 2rem; |
| | text-align: center; |
| | margin: 48px 0; |
| | `; |
| |
|
| | const FoldableFAQ = styled( FoldableFAQComponent )` |
| | .foldable-faq__question-text { |
| | font-size: 1.125rem; |
| | } |
| | `; |
| |
|
| | const PlanFAQ = ( { titanMonthlyRenewalCost = 0 } ) => { |
| | const dispatch = useDispatch(); |
| | const translate = useTranslate(); |
| | const hasEnTranslation = useHasEnTranslation(); |
| | const onFaqToggle = useCallback( |
| | ( faqArgs ) => { |
| | const { id, isExpanded } = faqArgs; |
| | const tracksArgs = { |
| | faq_id: id, |
| | }; |
| |
|
| | if ( isExpanded ) { |
| | |
| | dispatch( recordTracksEvent( 'calypso_plans_faq_open', tracksArgs ) ); |
| | } else { |
| | |
| | dispatch( recordTracksEvent( 'calypso_plans_faq_closed', tracksArgs ) ); |
| | } |
| | }, |
| | [ dispatch ] |
| | ); |
| |
|
| | return ( |
| | <div className="plan-faq"> |
| | <FAQHeader className="wp-brand-font">{ translate( 'Frequently Asked Questions' ) }</FAQHeader> |
| | <FoldableFAQ |
| | id="faq-1" |
| | question={ translate( 'Is hosting included?' ) } |
| | expanded |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Yes! All our plans include fast and reliable hosting that’s optimized for creating and scaling a WordPress site.' |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-2" |
| | question={ translate( 'Can I import content from another service?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | <> |
| | { translate( |
| | 'It is possible to import your blog content from a variety of other blogging platforms, including Blogger, ' + |
| | 'GoDaddy, Wix, Squarespace, and more. You can also easily import your content from a self-hosted WordPress site.' |
| | ) } |
| | { hasEnTranslation( |
| | 'Want a Happiness Engineer to do a free migration of your WordPress site to WordPress.com? ' + |
| | '{{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to handle your migration for free!' |
| | ) |
| | ? translate( |
| | '{{br /}}{{br /}}Want a Happiness Engineer to do a free migration of your WordPress site to WordPress.com? ' + |
| | '{{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to handle your migration for free!', |
| | { |
| | components: { |
| | br: <br />, |
| | ExternalLink: ( |
| | <ExternalLink |
| | href={ localizeUrl( |
| | 'https://wordpress.com/support/request-a-free-migration/' |
| | ) } |
| | /> |
| | ), |
| | }, |
| | } |
| | ) |
| | : null } |
| | </> |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-3" |
| | question={ translate( 'Are traffic and bandwidth really unlimited?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Absolutely, and you will never be hit with any surprise usage fees. With WordPress.com, ' + |
| | 'you’ll be hosted on our infinitely scalable and globally distributed server infrastructure, ' + |
| | 'which means your site will always be available and load fast, no matter how popular your site becomes.' |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-4" |
| | question={ translate( 'Can I use a domain I already own?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Yes! You can connect your domain for free to any WordPress.com paid plan (we won’t charge ' + |
| | 'you a separate domain registration fee). You may either keep the domain at your current ' + |
| | 'registrar or transfer it to us, whichever you prefer.' |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-5" |
| | question={ translate( 'Can I host multiple sites?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Yes, you can host as many sites as you like, but they each need a separate plan. You can ' + |
| | 'choose the appropriate plan for each site individually so you’ll pay for only the features ' + |
| | 'you need.{{br /}}{{br /}}We have a dashboard that helps you manage all your WordPress.com and Jetpack-connected ' + |
| | 'websites, all from one simple and centralized admin tool.', |
| | { |
| | components: { br: <br /> }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-6" |
| | question={ translate( 'What is your refund policy?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | "If you aren't satisfied with our product, you can cancel anytime within the refund period " + |
| | 'for a prompt and courteous refund, no questions asked. The refund timeframes are:{{br /}}' + |
| | '{{ul}}' + |
| | '{{li}}14 days for annual WordPress.com plans{{/li}}' + |
| | '{{li}}7 days for monthly WordPress.com plans{{/li}}' + |
| | '{{li}}96 hours for new domain registrations{{/li}}' + |
| | '{{/ul}}', |
| | { |
| | components: { br: <br />, ul: <ul />, li: <li /> }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-7" |
| | question={ translate( |
| | 'I want to transfer an existing site, will purchasing a plan now break it?' |
| | ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { hasEnTranslation( |
| | 'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' + |
| | 'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' + |
| | 'We recommend getting a plan now because they have other features you might find useful, ' + |
| | 'including expert support from our team. Just avoid using the domain options until ' + |
| | 'you’re ready, and then you can connect or transfer the domain.{{br /}}{{br /}}' + |
| | 'Our Happiness Engineers can also do the migration for you. {{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to migrate your site for free!' |
| | ) |
| | ? translate( |
| | 'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' + |
| | 'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' + |
| | 'We recommend getting a plan now because they have other features you might find useful, ' + |
| | 'including expert support from our team. Just avoid using the domain options until ' + |
| | 'you’re ready, and then you can connect or transfer the domain.{{br /}}{{br /}}' + |
| | 'Our Happiness Engineers can also do the migration for you. {{ExternalLink}}Request a Happiness Engineer{{/ExternalLink}} to migrate your site for free!', |
| | { |
| | components: { |
| | br: <br />, |
| | ExternalLink: ( |
| | <ExternalLink |
| | href={ localizeUrl( |
| | 'https://wordpress.com/support/request-a-free-migration/' |
| | ) } |
| | /> |
| | ), |
| | }, |
| | } |
| | ) |
| | : translate( |
| | 'No it won’t! You’re welcome to create your new site with us before pointing the domain here. ' + |
| | 'That way your current site can stay “live” until your new one is ready.{{br /}}{{br /}}' + |
| | 'We recommend getting a plan now because they have other features you might find useful, ' + |
| | 'including direct live chat and email support. Just avoid using the domain options until ' + |
| | 'you’re ready, and then you can connect or transfer the domain.', |
| | { |
| | components: { br: <br /> }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-8" |
| | question={ translate( 'Can I get an email account?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { titanMonthlyRenewalCost |
| | ? translate( |
| | 'Absolutely! We offer a few different options to meet your needs. For most customers, our ' + |
| | 'Professional Email service is the smart choice. This robust hosted email solution is ' + |
| | 'available for any domain hosted with WordPress.com and starts at just %(titanMonthlyRenewalCost)s/mo per mailbox.{{br /}}{{br /}}' + |
| | 'We also offer a Google Workspace integration, and for users who need something simpler, you ' + |
| | 'can set up email forwarding for free.', |
| | { |
| | components: { br: <br /> }, |
| | args: { titanMonthlyRenewalCost }, |
| | } |
| | ) |
| | : translate( |
| | 'Absolutely! We offer a few different options to meet your needs. For most customers, our ' + |
| | 'Professional Email service is the smart choice. This robust hosted email solution is ' + |
| | 'available for any domain hosted with WordPress.com.{{br /}}{{br /}}' + |
| | 'We also offer a Google Workspace integration, and for users who need something simpler, you ' + |
| | 'can set up email forwarding for free.', |
| | { |
| | components: { br: <br /> }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-9" |
| | question={ translate( 'Can I install plugins?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Yes! When you subscribe to the WordPress.com %(businessPlanName)s or %(ecommercePlanName)s plans, you’ll be able to ' + |
| | 'search for and install over 50,000 available plugins in the WordPress repository.', |
| | { |
| | args: { |
| | businessPlanName: getPlan( PLAN_BUSINESS ).getTitle(), |
| | ecommercePlanName: getPlan( PLAN_ECOMMERCE ).getTitle(), |
| | }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-10" |
| | question={ translate( 'Can I install my own theme?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'Yes! All plans give you access to our directory of free and premium themes that have been ' + |
| | 'handpicked and reviewed for quality by our team. With the WordPress.com %(businessPlanName)s or ' + |
| | "%(ecommercePlanName)s plan, you can upload and install any theme you'd like.", |
| | { |
| | args: { |
| | businessPlanName: getPlan( PLAN_BUSINESS ).getTitle(), |
| | ecommercePlanName: getPlan( PLAN_ECOMMERCE ).getTitle(), |
| | }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-11" |
| | question={ translate( 'Can you build a site for me?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { translate( |
| | 'We sure can! If you need a hand launching your website, take a look at our express site setup service. ' + |
| | 'Our in-house experts will create your site, and you’ll be ready to go live in four business days or less. ' + |
| | 'To learn more, {{ExternalLinkWithTracking}}click here{{/ExternalLinkWithTracking}}.', |
| | { |
| | components: { |
| | ExternalLinkWithTracking: ( |
| | <ExternalLinkWithTracking |
| | icon |
| | href="https://wordpress.com/website-design-service/" |
| | tracksEventName="calypso_signup_step_plans_faq_difm_lp" |
| | /> |
| | ), |
| | }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | <FoldableFAQ |
| | id="faq-12" |
| | question={ translate( 'Can I talk to a live person?' ) } |
| | onToggle={ onFaqToggle } |
| | > |
| | { hasEnTranslation( |
| | 'We’d love to talk with you! All paid plans include access to support from our ' + |
| | 'team of WordPress experts (we call them Happiness Engineers).{{br /}}{{br /}}' + |
| | 'And if you have pre-purchase questions, we can talk at the checkout page. Select the plan ' + |
| | 'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' + |
| | 'link on the next page.' |
| | ) |
| | ? translate( |
| | 'We’d love to talk with you! All paid plans include access to support from our ' + |
| | 'team of WordPress experts (we call them Happiness Engineers).{{br /}}{{br /}}' + |
| | 'And if you have pre-purchase questions, we can talk at the checkout page. Select the plan ' + |
| | 'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' + |
| | 'link on the next page.', |
| | { |
| | components: { br: <br /> }, |
| | } |
| | ) |
| | : translate( |
| | 'We’d love to chat with you! All paid plans include access to one-on-one support from our ' + |
| | 'team of WordPress experts (we call them Happiness Engineers). The %(personalPlanName)s plan includes ' + |
| | 'email support while the %(premiumPlanName)s plan and above all include live chat support.{{br /}}{{br /}}' + |
| | 'If you have pre-purchase questions, we offer live chat on the checkout page. Select the plan ' + |
| | 'that looks like the best fit for you and click the “Questions? Ask a Happiness Engineer” ' + |
| | 'link on the next page.', |
| | { |
| | args: { |
| | personalPlanName: getPlan( PLAN_PERSONAL ).getTitle(), |
| | premiumPlanName: getPlan( PLAN_PREMIUM ).getTitle(), |
| | }, |
| | components: { br: <br /> }, |
| | } |
| | ) } |
| | </FoldableFAQ> |
| | </div> |
| | ); |
| | }; |
| |
|
| | export default PlanFAQ; |
| |
|
