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He was very reliable, punctual and always strived to fulfil my wishes. |
During the game drives in the Queen Elizabeth and the Murchison Falls National Parks, Emma found many animals and shared his extensive knowledge about their behaviour and their role in the ecosystem. |
In summary, it was a fantastic three-week tour and I would not hesitate hiring Moses and Emma for another tour in the future! |
Rwanda and Uganda are wonderful countries and EcoTours Rwanda makes you fully enjoy this adventure. |
We booked gorilla Trekking with Ecotours and had an awesome and unique experience. |
Our guides were very friendly and always listening to our needs. |
The organization ahead of the trip was very smooth too. |
Can only recommend |
I was initially nervous about booking this company, as I'm a solo female traveler and other companies had more reviews. |
However, I couldn't be more happy to have chosen them! |
Moses was great before I arrived, providing information, receipts, and answering all of my questions. |
When I arrived, my tour guide Emma took total care of me. |
I did a 3-day gorilla trek in Uganda. |
He picked me up in Kigali and stayed with me the entire time until he dropped me back off. |
The trek itself was amazing, and the lodge we stayed at the night before, Bakiga Lodge, was perfect! |
I only wish I had more time to spend there! |
I'm so thankful that Emma made sure I was safe, comfortable, and also had a once in a lifetime experience! |
Would recommend them for anyone looking for a personalized, special experience. |
Simply put, our honeymoon through parts of Rwanda and Uganda was an unforgettable and amazing experience, facilitated superbly by EcoTours Rwanda. |
For reference, we completed a 4d/3n trip which included 1 day for gorillas (Bwindi), 1 day for golden monkeys and 1 day at Lake Bunyonyi. |
However, this review is for EcoTours, not explicitly for the individual activities, but, make no mistake: all 3 activities were special and life-changing in their own way and we would recommend all of them to anyone. |
We completed the gorilla trekking in Uganda simply due to permit costs. |
EcoTours, run by the very friendly and very competent Moses, was terrific. |
This was my first time to Africa (second for wife), so we had a few nerves while preparing, including wiring large sums of money to an African bank account. |
However, Moses was there every step of way. |
He was very helpful, polite and responsive and informed me immediately upon the funds arriving. |
Moses did every right to put us at ease and arrange an amazing trip. |
The accommodations he arranged for us were amazing (Rushunga Gorilla Lodge, Kisoro Travellers Hotel and especially Arcadia Cottages). |
Food was terrific throughout (my wife is veggie; no issues anywhere). |
Our guide, Emma, was also everything we needed in a guide. |
Equal parts professional, good driver and casual/friendly. |
We were always on time; always felt safe; and every minute was an exhilarating life experience in these two beautiful countries. |
We can't recommend visiting Rwanda/Uganda enough, and wholeheartedly recommend EcoTours to arrange your details. |
Moses was great from the start when I was trying to arrange a group booking to see the Gorilla trek back in March. |
Communication was done through email and he made sure we had all the information that we needed. |
Transferring the money was scary but Moses kept in contact and told me when they had received it. |
Once in Rwanda, Moses kept in contact through mobile and visited the hotel the night before to explain what would happen on the trek day. |
The Gorillas were amazing and by organising it through EcoTours Rwanda it took all the stress out of it - Moses arranged guides, food and a trip to the slightly surreal cultural village - an excellent experience - thank you so much! |
I visited Rwanda in March and booked a 3-day trip with EcoTours Rwanda (1-day gorilla tracking and 2 day volcano hike in DRC). |
Moses was very responsive and always replied very quickly on every question I had. |
Part of the fee needs to be transferred up-front via bank transfer (payment for permits, visa...) and although it took a while before the money arrived (and a bank transfer is quite expensive), this transfer in the end took place without any real issues. |
Concerning the tours themselves, I was happy with the arrangements and they way things were done 'in the field'. |
Both gorilla tracking as well as Nyiragongo hike were two adventures I'll never forget. |
A satisfied customer! |
I spent 4 days in Uganda and Rwanda, and thanks to Moses and Emma, it was just spectacularly memorable, well-planned and just a complete joy. |
Moses was SO responsive so quickly on email for all my (often repetitive! |
questions. |
Emma is a blast and very knowledgeable about everything - gorillas, monkeys, people...and Arsenal Football Club! |
These are really good people, and you can't go wrong with them. |
I couldn't have been happier! |
I admit I did a poor job of planning my trip. |
I was already in Kigali for work and a friend put me in touch with Moses because I said on a whim that i wanted to go see the Gorillas. |
Moses, with infinite patience and professionalism, guided me through the process. |
He made they quote, permit-buying, and all the rest of the details very easy. |
Despite my best efforts to complicate things, Moses took great care of me and my friends. |
Once the trip began it was all I had hoped for and more. |
It is easily the most incredible experience one could ask for in Rwanda or Uganda. |
I highly recommend Eco Tours for this or any of the other trips you may seek to do. |
Incredible! |
Myself and 8 other teachers who had spent a month in Uganda and Rwanda working with local teachers planned this trip as a celebration to the end of our placements. |
Moses and his team came highly recommended from previous teacher cohorts, and he did not disappoint. |
He was so patient with us when we were trying to organise bookings and payments via WhatsApp and Western Union, and was always happy to answer our questions! |
The weekend of was fantastic from the start. |
We were collected from Kigali, driven across the border into Uganda, provided with all of our meals from lunchtime on Friday to lunch after our trek. |
Moses was a complete gentleman and professional at all times. |
Our accommodation at Bukiga Lodge was stunning with breathtaking views. |
The trek itself was fairly hard going (but manageable even for those of us with lower fitness levels - get a porter! |
but so worth it. |
We spent about an hour and a half trekking before we caught up with the gorillas, and spent an hour watching them play, rest, eat and socialise. |
I am still blown away that I was less than 5m from a silverback! |
I would recommend not just the trek but EcoTours Rwanda 100% to anyone considering visiting East Africa. |
I'll certainly be trying to come back in future! |
My husband and I spent a week touring Rwanda with EcoTours at the end of July-early August. |
Moses was responsive and easy to work with, allowing us flexibility in what activities we chose. |
I was hesitant about the wire transfer and carrying so much cash to pay the remaining half of the fees, but all went well. |
Moses and our driver/guide Baker met us at the Step Town hotel (super nice little place) in Kigali the night before we began our adventure, and we had a briefing. |
Baker was always prompt, friendly, a safe driver, helpful, flexible and knowledgeable. |
One thing that surprised us is that we got a different guide at each park we went to - I had thought Baker would be our guide throughout. |
It also surprised us that we were the only 2 people on our tour, so it was quite personalized. |
As for the park guides, I would have asked for someone with more knowledge about birds, since I'm a birder, but other than Nyungwe, our guides were quite good. |
Nyungwe is one of the most spectacular places I've been - it is exactly what I imagine a primeval rainforest jungle of Africa would look like. |
I wish we'd had more time there and better guides. |
I would have skipped the canopy walk and gone on one of the hiking trails to look for more of the incredibly diverse wildlife there and enjoy the spectacular scenery. |
Of course, seeing the Mountain gorillas in their native habitat was one of the ultimate highlights of the trip. |
We were lucky enough to have Francois, the most senior of all the guides, and was he ever wonderful! |
It was fantastic! |
The next day seeing the Golden monkeys was also a wonderful treat - the troupe was all around us! |
Another highlight there was touring Iby'iwacu Cultural Village, run by ex-poachers - we got another personal tour and were treated like King and Queen (and got to play them too! |
), with singing and dancing. |
Akagera National Park is also a fantastic place to go. |
The lakes and wetlands there are just gorgeous and teeming with wildlife, and the Akagera Game Lodge is a lovely place to stay, even with the crazy Baboons galloping all over the place after dark! |
We saw all sorts of the big, charismatic wildlife like elephants, hippos, giraffes, crocs, and many antelope species - and so many cool birds! |
And Kigali City is a thriving, thrumming place, great to explore. |
A trip to Rwanda is not done without going to the genocide museum. |
The world must never forget such horrors, nor repeat them, and Rwanda has achieved a remarkable rise from the ashes in 24 years. |
I would recommend EcoTours Rwanda because of Moses' personal touch, responsiveness, flexibility and reasonable pricing. |
I can't say enough how stunning this country is, and how friendly and welcoming its people are - it is Africa's gem. |
We spent 4 weeks in East Africa, with 5 days in Rwanda in April 2018. |
We usually don't book guided tours when we travel, but were unsure of travelling alone in Rwanda, so decided to book our visit to Rwanda through EcoTours. |
Moses from EcoTours gave us the best deal for our 5 day trip compared to all other companies. |
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