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Baxter also encourages employees to practice simple acts of inclusiveness, such as learning how to pronounce co-workers’ names properly and expanding daily activities to include new people.
Business Resource Groups Baxter’s eight Business Resource Groups (BRGs) support the company’s inclusion and diversity goals, including the recruitment, retention and engagement of diverse employee groups.
The BRGs work to enhance personal growth and multicultural understanding, while strengthening relationships among employees and with business partners, community partners and customers.
Career Professionals Early career professionals are the future of Baxter, and the company makes a significant investment to develop and train these employees.
Each chapter of Baxter’s Early Career Professionals (ECP) BRG works to meet the unique needs of employees just starting out in their careers.
The chapter operating out of the company’s headquarters in the United States focuses on providing opportunities to network with peers and senior leaders, take part in career development activities and engage with the local community.
The group, which includes more than during 2017 focused on these areas.
The U.S. chapter of the ECP BRG also championed the rollout of mobile wireless hotspots, providing employees with greater flexibility to work outside the office—a benefit highly valued by younger employees.
In China, the ECP BRG helps employees advance their English language skills as a key component of career development.
mental disability, medical condition, genetic information, marital status, sex, sexual orientation, gender identity or expression, military or veteran status or any other basis protected by law.
WORKPLACE FLEXIBILITY Baxter recognizes the increasing demands on employees to manage their personal and work lives, and respects the need for different approaches regarding where and when work gets done.
Baxter’s workplace flexibility discussion guide outlines flexibility options and provides resources for employees and managers.
During workplace flexibility and videos of managers promoting the benefits of flexibility.
Baxter also encourages the use of technology to support remote work.
As a global healthcare company operating in more than into everything it does.
COMPANYWIDE ACCOUNTABILITY Baxter has compliance committees for each country or cluster of countries where it operates to further integrate ethics and compliance across Baxter in strategic plans and day-to-day activities.
The general manager of each country/cluster attends mandatory quarterly meetings to discuss the country’s/cluster’s top three ethics and compliance challenges for the year.
In Code of Conduct training and affirmed that they have read the Code and will report any violations to the company’s Ethics and Compliance Helpline.
Baxter employees also complete online courses relevant to their jobs, covering topics such as adverse event reporting, the company’s ethics and compliance standards, data privacy, Baxter’s Global Interactions Policy, trade compliance and workplace violence prevention.
In addition to the anticorruption content covered by the Code of Conduct training, the Baxter sales force participates in training workshops related to interactions with the medical community and government officials.
THIRD PARTY PROGRAM Baxter is committed to conducting business with integrity and in compliance with the law wherever it operates.
The company’s Third Party Program, policy, and training outline the standards and processes used to review, retain and monitor new and existing third parties for compliance with the company’s anticorruption expectations.
Through December Baxter employees were trained on the company’s Third Party Program, in addition to the anticorruption content covered by Code of Conduct training.
Baxter also provides training to all new and existing third parties.
Baxter completes risk audits and assessments at least annually, and more often as needed.
The Corporate Audit and Ethics and Compliance functions select the locations of operations to audit and assess based on factors such as size, Transparency International’s Corruption Perception Index, the nature of interactions with the medical community and third parties, industry trends, and the results of local and r...
These assessments may focus on relationships with third parties, considering possible risk factors such as the nature of the working arrangement with Baxter, adherence to contractual terms and the company's Ethics and Compliance Standards for Baxter Suppliers, the level of interaction with governments and healthcare pr...
In assessments using Corporate Audit and Ethics and Compliance resources: one each in the Americas; Asia Pacific; and Europe, Middle East and Africa regions.
The assessments showed continued progress in awareness, understanding and implementation of Baxter’s anticorruption programs.
COMPLIANCE MONITORING During and testing of an automated compliance monitoring system.
This enables Baxter to shift from manual, sample-based monitoring to automated monitoring across all relevant transactions, which will help the company more thoroughly assess events that may raise concerns.
This system screens expenses related to travel and entertainment and interactions with healthcare professionals, as well as some data related to third party operations.
The company is formally launching the automated program in seven countries during will continue to transition more countries in coming years.
The company’s Global Interactions Policy outlines when and how it is acceptable to provide members of the medical community or government officials with any payment of monetary value or other benefit.
Baxter has local Contributions Management Committees, which act as independent entities to review and process contribution requests—such as for community and patient education events and activities to increase disease awareness—from nonprofit and for-profit healthcare organizations.
ETHICS AND COMPLIANCE HELPLINE In its Ethics and Compliance Helpline system, and closed 287.
All reports were promptly triaged and have either been addressed or are in the process of being addressed.
PRIVACY AND DATA PROTECTION Baxter respects the privacy of its patients, employees and customers.
global operations to follow similar controls for protecting personal information.
Baxter’s Information Protection Policy outlines the company's approach to information security and the standards it requires employees and suppliers to follow.
In response to increasing cybersecurity threats, Baxter consistently assesses and strengthens its defenses and responses to cyberattacks.
The security operations team protects the company against such attacks using a range of defenses that secure Baxter's assets, reduce detection time and improve recoverability.
During greater than 99% of employees completed cybersecurity awareness training.
The company tracks and evaluates each major incident that occurs to fully understand root causes and prevent recurrence.
The Environmental, Health, Safety and Sustainability (EHS&S) organization reports employee safety performance to Baxter’s senior leadership and manufacturing and supply chain management weekly, and also communicates this performance to the company’s board of directors.
PERFORMANCE In case rate, a decrease of 27% from the prior year.
The company also improved its cases with days lost rate by 25% compared to 2016.
enhanced visibility to all recordable injuries through weekly management reporting and Recordable Roundtable calls; increased management engagement in safety performance; accountability systems for root cause analysis and corrective action plans; and early monitoring of lost workday cases for appropriate management.
Major incidents decreased at Baxter in involving contractors) compared to 2016 (eight, none involving contractors), and no fatalities occurred.
In trends, Baxter further enhanced its safety culture and performance through detailed safety action plans for targeted facilities, increased oversight of case reporting (with recordkeeping audits), and completion of corrective and preventive actions following major injuries.
Reduction Strategies Injury and illness metrics and internal EHS&S audits provide focus for the company’s safety, occupational health and industrial hygiene efforts.
Emphasis On High-Hazard Sources During EHS&S incidents by potential severity, and worked to determine the root causes of incidents, correct them and prevent recurrence.
Baxter continued its Safety Alert system to enhance learning from major incidents.
Bewell@Baxter Healthy employees are more engaged and productive and less vulnerable to safety incidents and injuries.
Through BeWell@Baxter, the company’s global employee health and wellness effort, Baxter strives to create a culture that promotes work-related and personal health, raises awareness about these issues, and drives individual accountability and engagement.
The company uses this data to focus its health promotion program on areas of highest health risk for employees.
In logged more than 200,000 hours of exercise as part of the BeWell@Baxter Exercise Challenge, a 20% increase in hours compared to 2016.
Sixty-two percent of facilities worldwide took part in Healthy Eating Month.
Flu vaccinations In seasonal flu vaccinations to 99% of its employees; 31% of all employees were vaccinated.
, campuses with 25 or more employees were smokefree, up from 89% in 2016.
CommunitiesIntroduction Baxter is committed to driving sustainability throughout its global manufacturing operations.The company strives to use energy, water and raw materials efficiently, while reducing waste and greenhouse gas (GHG) emissions.
The company’s Environmental, Health, Safety and Sustainability (EHS&S) vision is to achieve a sustainable enterprise that creates stakeholder value by advancing superior environmental stewardship, optimum employee health and well-being, and a zero-harm workplace.
The company applies the ISO aspects and the OHSAS 18001 standard to manage its health and safety hazards and risks.
As of year-end 61 Baxter locations met the requirements of ISO 14001 and 46 sites were certified to OHSAS 18001.
The company's EHS&S audit program helps to ensure that Baxter facilities have programs that satisfy applicable regulatory requirements and are consistent with the company’s EHS&S requirements, objectives and goals.
With regard to environmental compliance, Baxter received five environmental Notices of Violation (NOVs) in 2017 and paid $4,727 in environmental fines.
Reduce absolute GHG emissions by *Baseline is 2015.
In the company used 9,011 trillion joules of energy—5% less than in 2015, indexed to revenue.
This includes electricity, fuel and purchased steam used by Baxter-managed and Baxter-operated facilities and excludes energy related to company-operated vehicles.
In decreased absolute energy use by 1% compared to 2016 despite facility expansions and production increases, due primarily to the consolidation of certain facilities.
The company’s energy costs dropped due to reduced energy use and lower energy prices.
From those, the company identified conservation projects, with possible annual savings of $3.4 million.
During conservation projects that saved more than $4.6 million and 202 trillion joules of energy on an annual basis, avoiding more than 9,300 metric tons carbon dioxide equivalent (CO2e) of GHG emissions.
At manufacturing sites in Europe, the company increased renewable power use to 2016, while saving $3.0 million through its global energy sourcing strategy.
It includes four sets of Lean Energy standards— Prerequisite, Bronze, Silver and Gold.
Each defines to 35 requirements a facility must meet at that level, with a focus on process and system energy efficiency.
By year-end status, 39 achieved Bronze, 22 achieved Silver and 6 achieved Gold status.
By the end of locations met ISO 50001 requirements, as verified by an accredited third party.
WATER AND WASTEWATER Water issues continue to grow in importance worldwide.
Baxter works to better understand the impacts of its water use across the value chain and implements conservation and efficiency projects at its manufacturing facilities.
CommunitiesIntroduction Baxter has a goal to reduce total water use by indexed to revenue by 2020, from its 2015 baseline.
The company reduced water consumption by revenue from 2015 to 2017.
This represents a reduction in water usage of 4% indexed to revenue, compared to 2016.
Baxter considers several factors to identify water use reduction opportunities and possible water conservation projects at sites, including total water used, water usage efficiency, and water cost and availability.
Due to the strong link between energy use and water processing, optimizing water systems remains a key focus of the company’s facility energy assessments.
Additionally, Baxter integrates lean manufacturing principles and tools such as value stream mappingfacilities identify areas for additional conservation.
The company has already implemented many projects to decrease water use, leaving future reduction more difficult.
During reduced total water use by 15,200 cubic meters compared to 2016.
The site has implemented numerous projects during the last several years that have significantly reduced water use, such as decreasing reverse osmosis reject water, reducing discharge water from stills, optimizing sterilization cycles and a range of water recovery projects.
In Baxter applied the World Business Council for Sustainable Development's Global Water Tool to evaluate the availability of renewable water supply at the company’s 60 largest water-use locations for which the tool provided data.
These locations represented of Baxter’s total water use.
In extreme water-scarcity, water-scarce and water-stressed areas combined increased by 6% in absolute terms and 2% indexed to revenue compared to 2016.
This is primarily due to construction of a new plant in China.
Wastewater Managing wastewater discharged from Baxter’s production operations is one of the company’s most significant environmental priorities.
In Baxter’s nine self-reported environmental incidents were exceedances of permitted wastewater discharge limits.
To address existing wastewater compliance issues globally and to prepare for potential future ones, Baxter pursues an aggressive approach to wastewater compliance, evaluation and risk mitigation.
Baxter identifies leading waste reduction opportunities based on its highest-volume waste streams, facilities that produce the most waste, sites with strong potential to improve, and other factors.
and analyzes waste data from each major facility to assess progress toward waste reduction goals and identify ways to improve processes that generate waste.
CommunitiesIntroduction Facilities measure waste at the point of generation to rapidly identify significant sources.
During metric tons of total waste, up 2% from 2015 in absolute terms and 4% less indexed to revenue.4 The company’s operations generated 62,900 metric tons of nonhazardous waste during 2017, a 2% reduction in absolute terms and a 6% decrease indexed to revenue, compared to 2016.