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with ecosystem participants to gather perspectives, benchmark our thinking and approach and steer our security investments.
We use an established risk assessment methodology and framework to identify cybersecurity risks and associated business impacts.
These include intranet pages dedicated to various topics such as phishing prevention and secure file transfer, periodic blog articles covering seasonal threats and relevant tips, such as secure remote working, executive announcements on key themes and instructor-led training and speaker sessions.
We augment our data with intelligence from hundreds of unique sources to enhance detection and response capabilities.
In addition to our Global Privacy Policy and the internal standards that form the basis of our Global Privacy Program, we developed a set of Data Values to capture, in plain language, the principles we believe should apply when companies collect consumer data.
These values inform Visa’s role as a leader in the payments ecosystem.
Bias can enter the product lifecycle at many stages, and Visa believes that mitigation needs to exist at all stages.
integrity as well as unintended impacts, like bias.
• Engages with law enforcement to stay abreast of ecosystem risks.
We invest in a workplace that encourages diversity of thought, culture and background so that diverse perspectives are embedded in the work that we do.
We create an inclusive workplace by encouraging employees to come as they are and by investing in robust inclusion and diversity training.
In the United States, we have embedded our commitment to diversity and inclusion in the hiring process, including diverse candidates in all job slates and hiring panels.
The Visa community-focused Employee Resource Groups (ERGs) complement our broader corporate inclusion and diversity efforts and help foster an inclusive workplace environment that seeks to fully take advantage of employees' talents, skills and abilities.
Neurodiversity, like any other form of diversity, provides input of different information and perspectives, leading to better decision making and problem solving.
To celebrate contributions, ViAble and the Inclusion and Diversity team hosted virtual events throughout April to recognize Autism Awareness Month.
For example, we are working to diversify our supply chain by updating sourcing language and considering diversity when making selections.
In using an inclusion-first approach, we are able to develop products that reflect the full range of diversity in identity and experiences of our clients, partners and consumers.
In order to support interoperability with the technology and payments ecosystem, Visa will work with the industry to influence and help change non-inclusive industry standard terms and apply changes in conjunction with the industry.
Robust development and educational programs in areas of payments, technology, inclusion and diversity, professional development and leadership are key components of this commitment.
Visa also was recognized as a top-ten global learning organization (ranked # for work in diversity and inclusion training, virtual training innovations and involvement of Visa senior executives in talent development initiatives.
In employees amid the ongoing environmental, political and public health challenges we faced.
arrangements, we tailored these surveys to understand and respond to employee needs in an evolving and complex environment.
Visa also maintains an Ergonomics Program that provides educational information and assistance to help employees create an environment in which they can work comfortably and productively from anywhere.
We continue to use our products, services, network, expertise, brand and partnerships to minimize the environmental footprint of our operations, inspire and empower sustainable commerce and support the global transition to a low-carbon economy.
Visa’s net zero by a significant portion of the greenhouse gas footprint of the Company’s purchased goods and services.
Our initiatives to deliver on our corporate goals for environmental stewardship and climate action begin with our efforts within Visa.
We take a proactive approach to reducing the environmental footprint from our business activities, which primarily include data centers and offices, employee commuting, business travel, corporate events and purchased goods and services.
of our offices and data centers by focusing on green building design and operation and managing energy and water use.
Environmental Design (LEED), BREEAM, Green Mark or equivalent certifications for the design, construction and build-out of our office facilities.
We use green building standards and guidelines to increase resource use efficiency within our existing buildings.
At the end of of Visa’s owned or leased square footage achieved or was pending green building certification.
Visa’s data centers account for more than half of our total electricity consumption and are an important focus of our sustainability efforts.
We have also piloted and evaluated innovations like direct expansion, dry mode cooling and immersion cooling to improve our energy and/or water efficiency.
The average PUE value represents a weighted average, based on the reported PUE metrics and total energy consumption at each of our data center locations.
Visa continues to meet our goal (first announced in purchasing 100 percent renewable electricity for our offices and data centers through participation in utility renewable energy programs and through the purchase of renewable energy certificates.
for percent renewable electricity from new solar generation facilities.
The agreement signals the next phase for Visa advancing its sustainability priorities, including supporting additional renewable electricity capacity to the grid, while positively impacting the environment and local economic development through job creation.
While we have achieved our goal of purchasing percent renewable electricity, our multi-year approach remains focused on identifying opportunities to expand investments and/or enrollments in renewable electricity offerings, including through long-term renewable electricity purchase agreements, and reduce our purchase of...
mode switching and staying at green certified hotels.
a signatory to advance the commercial scale of viable production of Sustainable Aviation Fuel (SAF) for broad adoption in the industry.
carbon emissions from our business travel on the carrier by helping to fund the green premium for SAF.
Visa helps eligible employees reduce the emissions from their commutes, including through providing subsidies for public transit and bicycle commuting and access to electric vehicle chargers in select locations.
Green Bond In bond — believed to be the first green bond issued by a digital payments network — to finance initiatives that enable sustainable commerce and the transition to low-carbon operations and economy.
We intend for our projects to align with the eligibility categories of the International Capital Market Association’s Green Bond Principles, a voluntary framework that provides guidance and best practices for issuing Green Bonds.
Specifically, we are using the green bond, due in green building projects, energy and water efficiency improvements, expanded use of renewable energy, clean transportation, employee commuter programs, environmentally-friendly technologies and initiatives focused on sustainable consumer behaviors.
Our initial use of the green bond proceeds helped us achieve carbon neutrality and transition to electricity across our global operations.
Each April, we host our global Visa Earth Month series of events, including the Earth Month Speaker Series focused on topics such as the state of the planet, the emergence of the sustainable consumer and the role that fintech can play in sustainability and our Earth Month Eco-Challenge, which asks employees to make sim...
from our purchased goods and services, which make up 94 percent of Visa’s scope 3 emissions.
To that end, Visa engages with our suppliers to help them measure and report their emissions and to set Science Based Targets.
Through the CDP Supply Chain program, we engage our leading suppliers around measuring their emissions footprint, setting targets, reporting to the CDP and attributing their footprint back to Visa.
Visa has conducted a global environmental footprint assessment with support from leading third-party firms each year since 2008.
and water use, waste production, landfill diversion and GHG emissions.
Our energy and GHG emissions are verified by an independent third party.
This achievement, which includes the footprint from our scope commuting/business travel components of scope 3 greenhouse gas emissions, is the result of ongoing energy efficiency initiatives, our transition to 100 percent renewable electricity and limited use of carbon offsets to cover our residual footprint.
Our carbon offsets portfolio spans regions in which we operate and includes projects such as forest management in the U.S., reforestation in Uruguay, renewable energy generation in Turkey, China and India and clean cookstove initiatives in Kenya and Uganda.
We use international standards, including the GHG Protocol, to measure and report GHG emissions associated primarily with our energy usage, business travel and employee commuting.
In fuels – an eight percent decrease in consumption compared to 2020.
Our energy intensity per square foot, a commonly used metric that adjusts for growth, improved by percent year-over-year, the seventh consecutive year of improvement.
Our scope 4,000 metric tons of carbon dioxide equivalent (MTCO2e) in 2021.
This represents a year-over-year from 2020—largely driven by the achievement of our goal to transition to 100 percent renewable electricity.
We recognize the importance of protecting water as a shared resource, particularly in water constrained areas.
Although as a payments technology company Visa’s business is not water intensive, we do implement data-driven strategies to reduce the total water use at our offices and data centers.
By facility type, offices, while 23 percent occurred in our data centers, in which we use a significant amount of reclaimed water.
waste we dispose of in landfills each year.
Visa works to reduce waste streams at our office facilities and data centers through thoughtful design of our spaces and kitchenettes, engaging with our food service providers, reducing single-use items and plastics and by engaging employees through education and awareness building.
Diversion rate per employee is calculated based on the total amount of Visa’s operational waste that is recycled, reused or composted in the reporting year divided by the total number of employees.
This does not include waste that is landfilled or incinerated.
Visa’s approach to enabling sustainable commerce begins with our efforts to help the broader payments and commerce ecosystem understand the barriers to and drivers of sustainable living behaviors—particularly among consumers—and the opportunities for digital payments to support a low-carbon economy.
• Announced the launch of Visa Eco Benefits to allow account issuers to add sustainability-focused benefits to existing Visa cardholder credit/debit products toward the goal of enabling their cardholders to engage in sustainable consumption.
Visa is working to bring digital payments to citizens’ door-to-door journeys, to reduce emissions and address climate change.
Visa is supporting the global transition to electric vehicles, by partnering with leading participants in the EVC ecosystem through enhancing the customer payment experience at charging stations.
Visa’s Chief Sustainability Officer became a founding member of the Adweek Sustainability Council, a group comprised of CMOs and heads of sustainability from the world’s top brands working to address responsible environmental practices, social purpose and equality, as well as the NYSE Sustainability Advisory Council.
of achieving net-zero emissions by carbon neutral operations, while limiting use of offsets.
An example of these actions was the launch of Visa Eco Benefits, a new package of sustainability-focused benefits for account issuers designed to enable and encourage cardholders to engage in sustainable consumption behaviors.
In addition, Visa has set a goal to achieve net-zero emissions by Agreement goal.
We have further developed our approach to renewable electricity to focus on renewable electricity procurement options at our largest facilities and data centers, such as utility and renewable programs, and to rely less on unbundled renewable energy certificates.
This demonstrates that Visa is evolving our approach to renewable electricity procurement to help ensure that our purchases support renewable electricity generation in the areas where we operate.
We are expanding on associated metrics, including improved measurement and management of emissions and emissions targets globally.
As part of our goal to reach net-zero emissions by 2021 Visa became a new signatory of The Climate Pledge, an initiative co-founded by Amazon and Global Optimism, as well as a new member of the Climate Business Network, a World Wildlife Fund (WWF) initiative to accelerate action toward a net-zero future.
As of April ethnicity) is at 64%, with gender diversity specifically at 36%.
Annual goals incorporate and promote ESG factors that are relevant to the Company’s strategic objectives, such as: inclusion and diversity; employee leadership and development; employee health, safety, productivity and engagement; cybersecurity and data privacy; sustainability and climate; financial inclusion and acces...
In operations while transitioning to a primarily virtual business environment.
Our global Supplier Code outlines our expectations in areas including human rights, employment practices, environmental impact, supplier diversity, conflicts of interest and other aspects of responsible business.
Visa has expanded its engagement with our top suppliers around climate change and other environmental issues.
We include environmental criteria for consideration in requests for proposal as part of weighted scoring for suppliers in addition to diversity and social responsibility.
We strive to include inclusion and diversity provisions in new sourcing agreements in North America operations and commit to working with qualified suppliers who fully meet the criteria established in our Supplier Diversity Program.
Visa partners with a third-party supplier to provide up to date information on supplier diversity certifications for our suppliers, allowing us to report more accurately with independently validated data.
Visa's cross-functional Human Rights Working Group (HRWG) oversees our overall approach, including risk identification, mitigation and due diligence strategy.
To: The Stakeholders of VISA Inc. Apex Companies, LLC (Apex) was engaged to conduct an independent verification of the greenhouse gas (GHG) emissions reported by VISA U.S.A. Inc. (VISA) for the period stated below.
The determination of the GHG emissions is the sole responsibility of VISA.
VISA is responsible for the preparation and fair presentation of the GHG statement in accordance with the criteria.
Apex’s sole responsibility was to provide independent verification on the accuracy of the GHG emissions reported, and on the underlying systems and processes used to collect, analyze and review the information.
Apex is responsible for expressing an opinion on the GHG statement based on the verification.
Verification activities applied in a limited level of assurance verification are less extensive in nature, timing and extent than in a reasonable level of assurance verification.
Data and information supporting the Scope than historical in nature.
It is our opinion that VISA has established appropriate systems for the collection, aggregation and analysis of quantitative data for determination of these GHG emissions for the stated period and boundaries.
The verification team has extensive experience in conducting assurance over environmental, social, ethical and health and safety information, systems and processes, has over excellent understanding of Apex’s standard methodology for the verification of greenhouse gas emissions data.
Core information Environmental data have been restated where applicable due to new data management practices to improve consistency.
We also work with a third party to assure the following data: scope scope 3 greenhouse gas emissions.
Comprehensive availability Water withdrawal data is collected directly from facilities that Visa operates (owned or leased) as part of the annual environmental inventory process.