Datasets:

Fernandosr85
/

adaption-consumer-finance-complaints

prompt stringlengths 100 7.94k	completion stringclasses 381 values	enhanced_prompt null	enhanced_completion stringlengths 16 250	row_embedding listlengths 1.02k 1.02k	row_searchable_text stringlengths 159 8.11k
On XX/XX/year> I received a check from a lawsuit and XXXX XXXX I gave him my check for XXXX he ran it the the device and had me sign the screen to acknowledge the amount was correct and then told me he couldnt cash the check because of the policy of the bank I ask him to show me the policy because I never heard of that...	Product: Money transfer, virtual currency, or money service Issue: Confusing or misleading advertising or marketing Sub-issue: <none>	null	Checking account Account access or closing Account closure	[ -0.00040535020525567234, 0.04864202439785004, 0.06881945580244064, 0.03278832882642746, -0.001846595318056643, 0.0018916343105956912, -0.008872665464878082, -0.018375875428318977, 0.01990719884634018, -0.05368638038635254, -0.06449571996927261, 0.017655253410339355, 0.009187937714159489, -...	Prompt: On XX/XX/year> I received a check from a lawsuit and XXXX XXXX I gave him my check for XXXX he ran it the the device and had me sign the screen to acknowledge the amount was correct and then told me he couldnt cash the check because of the policy of the bank I ask him to show me the policy because I never heard...
XXXX XXXX I am sending a plead and complaint about closing and removing my ex-wife from my loan which was ordered and approved by a highly respectfully XXXX XXXX XXXX XXXX in Texas in a divorce court in or around XX/XX/year>. The Freedom Mortgage assumption team and the loan department has all of the paperwork they nee...	Product: Mortgage Issue: Closing on a mortgage Sub-issue: Changes in loan terms during or after closing	null	Mortgage Loan modification, collection, foreclosure Removing co-signer	[ -0.0008448570151813328, 0.08885768800973892, 0.0752454474568367, -0.005813561845570803, -0.003166736802086234, 0.052558377385139465, -0.02211989276111126, 0.003024942707270384, 0.011863446794450283, 0.038189902901649475, -0.06957367807626724, -0.018527774140238762, 0.005388179328292608, -0...	Prompt: XXXX XXXX I am sending a plead and complaint about closing and removing my ex-wife from my loan which was ordered and approved by a highly respectfully XXXX XXXX XXXX XXXX in Texas in a divorce court in or around XX/XX/year>. The Freedom Mortgage assumption team and the loan department has all of the paperwork ...
I certified my employment very regularly over the years and particularly during the period covered by the waiver. I had already certified 119 PSLF payments through XXXX XXXX and then, to get the maximum waiver benefits, I applied to consolidate my loans. Since I kept getting conflicting information from Mohela, XXXX, a...	Product: Student loan Issue: Struggling to repay your loan Sub-issue: Problem with forgiveness, cancellation, or discharge	null	Student loan Public Service Loan Forgiveness (PSLF) Application status	[ -0.0006167042884044349, 0.02589026466012001, 0.01154198870062828, 0.05721205472946167, -0.0022631350439041853, 0.09161170572042465, 0.0015955101698637009, 0.03965012729167938, 0.019100859761238098, 0.004865740425884724, 0.0269765704870224, 0.022902926430106163, 0.0037115414161235094, 0.043...	Prompt: I certified my employment very regularly over the years and particularly during the period covered by the waiver. I had already certified 119 PSLF payments through XXXX XXXX and then, to get the maximum waiver benefits, I applied to consolidate my loans. Since I kept getting conflicting information from Mohela,...
On XX/XX/year>, I paid off my Citi Double Cash credit card in full at the same day the statement was generated. Despite this, the statement still reflected a {$600.00} balance. I contacted Citi support the next day and was told a manual update would be submitted to the credit bureaus to reflect a {$0.00} balance. I h...	Product: Credit card Issue: Incorrect information on your report Sub-issue: Account information incorrect	null	Credit card Incorrect information on your report Account status	[ -0.00019493588479235768, 0.036561306565999985, 0.022872475907206535, -0.03968027979135513, -0.001126296236179769, -0.018887121230363846, -0.07312261313199997, -0.00439688703045249, 0.024778516963124275, 0.010743132792413235, -0.03604147955775261, 0.0696570873260498, 0.010006708092987537, -...	Prompt: On XX/XX/year>, I paid off my Citi Double Cash credit card in full at the same day the statement was generated. Despite this, the statement still reflected a {$600.00} balance. I contacted Citi support the next day and was told a manual update would be submitted to the credit bureaus to reflect a {$0.00} bala...
I applied for a solar loan and signed contract with sunlight financial being the lender and XXXX XXXX XXXX being installer. Several items in the contract were broken by the lender and they refuse to make it right. My equipment is not what was listed on contract nor is it equivalent of what it was supposed to be. Then a...	Product: Payday loan, title loan, personal loan, or advance loan Issue: Problem with a company's investigation into an existing problem Sub-issue: Investigation took more than 30 days	null	Payday loan, title loan, personal loan, or advance loan Problem with the loan Contract terms	[ -0.0006331237964332104, 0.1041417047381401, 0.017968110740184784, -0.01182595081627369, -0.0028418952133506536, 0.06380513310432434, 0.026218773797154427, 0.0034148578997701406, 0.009809121489524841, -0.04327014461159706, -0.1166093721985817, -0.08654028922319412, 0.009900796227157116, 0.0...	Prompt: I applied for a solar loan and signed contract with sunlight financial being the lender and XXXX XXXX XXXX being installer. Several items in the contract were broken by the lender and they refuse to make it right. My equipment is not what was listed on contract nor is it equivalent of what it was supposed to be...
XX/XX/XXXX I called CBC Mortgage Agency ( in Utah ) why my loan, which originated in XX/XX/XXXX, is not being reported to the " big 3 '' credit reporting bureaus. Their answer is " They're a small company and choose not to. '' This feels like very unfair practices because : 1. I was required to have a certain credit sc...	Product: Mortgage Issue: Incorrect information on your report Sub-issue: Information is missing that should be on the report	null	Mortgage Incorrect information on your report Information is missing that should be on the report	[ -0.0005434283521026373, 0.020794041454792023, 0.029626909643411636, 0.008142799139022827, -0.0023002258967608213, 0.055941492319107056, -0.0037033637054264545, 0.02125408686697483, 0.012513228692114353, -0.012789255939424038, -0.04821273311972618, 0.07066293805837631, -0.00046867100172676146...	Prompt: XX/XX/XXXX I called CBC Mortgage Agency ( in Utah ) why my loan, which originated in XX/XX/XXXX, is not being reported to the " big 3 '' credit reporting bureaus. Their answer is " They're a small company and choose not to. '' This feels like very unfair practices because : 1. I was required to have a certain c...
I received a loan and was having financial hardships and was not able to repay the loan at that time and requested revocation of ACH debits via email several times. The first request was sent via email on XX/XX/XXXX, followed by approximately XXXX emails thereafter reiterating the revocation, with the last one being XX...	Product: Payday loan, title loan, personal loan, or advance loan Issue: Can't stop withdrawals from your bank account Sub-issue: <none>	null	Debt collection Stopping collection attempts Continued attempts to collect debt	[ -0.0006304589915089309, 0.026659410446882248, 0.039808984845876694, -0.00729531142860651, -0.002319188555702567, 0.035125572234392166, 0.010402574203908443, -0.011708525009453297, 0.011978721246123314, -0.03476531058549881, -0.04215068742632866, -0.003039713017642498, 0.001643696683458984, ...	Prompt: I received a loan and was having financial hardships and was not able to repay the loan at that time and requested revocation of ACH debits via email several times. The first request was sent via email on XX/XX/XXXX, followed by approximately XXXX emails thereafter reiterating the revocation, with the last one ...
In the fall of XXXX I requested XXXX payment plan, their charging me illegally XXXX! Who can even afford that! I also signed documents for XXXX where are my copies? This is CRiTICAL. I work for local government and I will blow this issue out of the water if I do not get answers. I live in XXXX and have a masters degre...	Product: Student loan Issue: Issue with income share agreement Sub-issue: Payment issues	null	Student loan Repayment plan Repayment plan details	[ -0.0006053158431313932, 0.0371553860604763, 0.05001009255647659, 0.04719262570142746, -0.0022671830374747515, 0.050362277776002884, 0.04261423647403717, 0.021395163610577583, 0.006999652367085218, 0.02157125622034073, -0.025357231497764587, -0.031168263405561447, 0.003807986853644252, 0.00...	Prompt: In the fall of XXXX I requested XXXX payment plan, their charging me illegally XXXX! Who can even afford that! I also signed documents for XXXX where are my copies? This is CRiTICAL. I work for local government and I will blow this issue out of the water if I do not get answers. I live in XXXX and have a maste...
"Subject : Urgent Request to Investigate and Halt Unethical Loan Practices Dear : Federal Consumer P(...TRUNCATED)	"Product: Payday loan, title loan, personal loan, or advance loan\nIssue: Can't stop withdrawals fro(...TRUNCATED)	null	Loan Problem with a loan company's practices Fraud or scam	[-0.0005820438382215798,0.0778375044465065,0.0468878298997879,-0.012509599328041077,-0.0027914938982(...TRUNCATED)	"Prompt: Subject : Urgent Request to Investigate and Halt Unethical Loan Practices Dear : Federal Co(...TRUNCATED)
"I was charged multiple times by companies I am not subscribed to. For example XXXX XXXX XXXX XXXX X(...TRUNCATED)	"Product: Money transfer, virtual currency, or money service\nIssue: Wrong amount charged or receive(...TRUNCATED)	null	"Money transfer, virtual currency, or money service\nUnauthorized transactions\nUnauthorized transac(...TRUNCATED)	[-0.00041423196671530604,0.08404118567705154,0.03624952584505081,-0.06997420638799667,-0.00179218733(...TRUNCATED)	"Prompt: I was charged multiple times by companies I am not subscribed to. For example XXXX XXXX XXX(...TRUNCATED)

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This dataset is a remastered version prepared using Adaption's Adaptive Data platform.

adaption-consumer_finance_complaints

This dataset contains consumer complaints regarding financial products and services, including banking, credit cards, debt collection, and money transfers. Each entry consists of a user-submitted narrative describing a specific issue, paired with a structured classification of the product, issue type, and sub-issue. The content highlights common grievances such as unauthorized account closures, missing funds, disputed charges, and poor customer service resolution.