Datasets:

Hari5115
/

hinglish-retail-intent-dataset

text stringlengths 7 139	label stringclasses 13 values	source stringclasses 1 value	split stringclasses 1 value
Delivery mein jo product aaya uski packaging toot gayi thi aur item bhi kharab nikla, please help karo	damaged_item	synthetic	train
Account se paise kat gaye hai but order mein payment failed show ho raha hai, jaldi resolve karo please	payment_issue	synthetic	train
Yaar delivery kab hogi? Bohot time ho gaya hai	track_order	synthetic	train
bhai please check karo na, ye product mere yahan milega ya nahi?	product_availability	synthetic	train
yaar kisi aur ka order aa gaya mere paas, ab kya karu	wrong_item	synthetic	train
Hi bhai	other	synthetic	train
payment hua, confirmation bhi aaya, phir bhi order pending dikh raha hai yaar, kya scene hai?	payment_issue	synthetic	train
mera order cancel karna hai, please jaldi karo dispatch se pehle	cancel_order	synthetic	train
Bhai mere order ka return pickup arrange kar do please	return_request	synthetic	train
bhai order galti se lag gaya hai, cancel kar do please	cancel_order	synthetic	train
return chahiye is product ka	return_request	synthetic	train
yaar size fit nahi hua, exchange kar do please	exchange_product	synthetic	train
ek order cancel karna tha, ho sakta hai kya?	cancel_order	synthetic	train
Kya koi sale ya discount hai is pe?	discount_query	synthetic	train
bhai mera product damage condition mein deliver hua hai please help karo	damaged_item	synthetic	train
bhai order place kiya hai, tracking link abhi tak nahi mila, kya hua?	track_order	synthetic	train
ye product lena galti ho gayi, ab return karna hai please bata do	return_request	synthetic	train
bhai wrong product order kar diya maine, cancel karna hai	cancel_order	synthetic	train
Yaar out of stock dikh raha hai, kab milega?	product_availability	synthetic	train
bhai ye product machine wash ho sakta hai kya?	product_information	synthetic	train
Bhai mera order abhi tak ship hi nahi hua, cancel kar do please	cancel_order	synthetic	train
bhai mera order abhi cancel kar do please	cancel_order	synthetic	train
Kya yaar, box tuta hua tha aur andar product bhi damage tha, ye to bilkul galat hai	damaged_item	synthetic	train
Yaar coupon toh expire ho gaya, ab koi discount mil sakta hai kya?	discount_query	synthetic	train
mera coupon work nahi kar raha, discount nahi mil raha	discount_query	synthetic	train
bhai ye jo item aaya hai na, iska sahi variant chahiye, exchange kar do please	exchange_product	synthetic	train
bhai koi customer care wala se baat karni hai mujhe	other	synthetic	train
exchange possible hai kya? mujhe ek size bada chahiye	exchange_product	synthetic	train
Order ka status out for delivery hai since morning, abhi tak nahi aaya. Please check karo.	delivery_complaint	synthetic	train
Failed payment ka refund nahi mila abhi tak, kya ho raha hai	payment_issue	synthetic	train
Bhai yaar please is item ko pickup kar lo, mujhe return karna hai	return_request	synthetic	train
please confirm karo, ye product mera phone model ke saath fit hoga ya nahi? bahut zaruri hai mujhe	product_information	synthetic	train
Bhai mera coupon expire ho gaya hai, kuch kar sakte ho? discount chahiye bas	discount_query	synthetic	train
Kisi aur ka order mere ghar pe aa gaya, ab kya karu main	wrong_item	synthetic	train
bhai colour match hi nahi kar raha jo order kiya tha usse, galat product aaya hai exchange karo please	exchange_product	synthetic	train
order galat aaya, phone tha mera aur charger aa gaya, ab kya karu	wrong_item	synthetic	train
yaar mujhe batao is item ka size kitna hai, length width sab kuch chahiye	product_information	synthetic	train
return karna hai ye product, kya process hai?	return_request	synthetic	train
Bhai 3 baar delivery reschedule ho chuki hai, kya chal raha hai?	delivery_complaint	synthetic	train
koi coupon hai kya iske liye? price bohot zyada lag rahi hai	discount_query	synthetic	train
please bata do size L restock kab hoga, order karna hai urgent	product_availability	synthetic	train
order cancel karo mere wala, bahut urgent hai yaar	cancel_order	synthetic	train
bhai please batao ye product phir se kab milega, abhi toh out of stock hai	product_availability	synthetic	train
bhai mera order cancel ho sakta hai kya abhi bhi?	cancel_order	synthetic	train
kya yaar itna bhi nahi hota, order mein alag colour tha aur aaya kuch aur, ab exchange kaise hoga	exchange_product	synthetic	train
kya ye product machine washable hai?	product_information	synthetic	train
bhai ye product meri city mein hai ya nahi, koi bata sakta hai kya?	product_availability	synthetic	train
bhai mera order cancel ho sakta hai abhi bhi?	cancel_order	synthetic	train
please mera order track karna hai	track_order	synthetic	train
order abhi tak nahi mila yaar, kya ho raha hai	track_order	synthetic	train
bhai galat size aa gaya, M manga tha aur S bhej diya, kya kar rahe ho	exchange_product	synthetic	train
yaar ye product return karna hai, return request create kar do please	return_request	synthetic	train
bhai is product ki warranty hai kya?	product_information	synthetic	train
red wala colour milega kya is product mein?	product_availability	synthetic	train
Bhai refund kab milega? Bohot din ho gaye hai	refund_status	synthetic	train
yaar maine dress order kiya tha aur mujhe shirt mil gayi, kya bakwaas hai yeh	wrong_item	synthetic	train
Wrong item deliver hua hai mujhe	wrong_item	synthetic	train
yaar product toot ke aaya hai, kya kar raha hai ye sab	damaged_item	synthetic	train
Maine blue order kiya tha aur ekdum alag color ka product deliver hua hai, ye kya ho raha hai, exchange kab milega	exchange_product	synthetic	train
bhai ye product meri phone ke saath compatible hai kya?	product_information	synthetic	train
Kya ho raha hai bhai? Order ka koi update nahi mil raha, aayega bhi ya nahi?	track_order	synthetic	train
bhai dimensions chahiye is item ki, koi bata sakta hai kya?	product_information	synthetic	train
delivery boy hi nahi aaya, kuch bhi nahi mila mujhe	delivery_complaint	synthetic	train
Yeh kya hai, packaging puri tori hui thi aur andar product bhi kharab nikla	damaged_item	synthetic	train
bhai mera order kahan hai abhi tak?	track_order	synthetic	train
bhai koi discount chal raha hai kya is product pe?	discount_query	synthetic	train
Mere order ka koi update nahi hai shipped ka, toh cancel kar sakte ho kya?	cancel_order	synthetic	train
yaar ye size L available kab hoga, bahut time se wait kar raha hun	product_availability	synthetic	train
bhai is item ka sahi wala variant chahiye, exchange kar do please	exchange_product	synthetic	train
Pre-order kar sakte hai kya is product ka?	product_availability	synthetic	train
kya scene hai, payment successful hua mera but order pending mein pada hai	payment_issue	synthetic	train
bhai maine mobile phone order kiya tha aur mujhe charger mil gaya, kya chal raha hai yaar	wrong_item	synthetic	train
Mera refund abhi tak nahi aaya, kitna time lagega?	refund_status	synthetic	train
yaar ye product M size mein milega kya?	product_availability	synthetic	train
maine order cancel kar diya tha, payment abhi tak account mein nahi aayi kya	refund_status	synthetic	train
yaar ye product bilkul bakwaas hai, return karna hai mujhe	return_request	synthetic	train
service ekdum top notch hai bhai	other	synthetic	train
Yaar refund ka koi update nahi hai kya? Kitne din aur lagenge?	refund_status	synthetic	train
bhai ek hi order ka payment twice hua hai, refund kab milega	payment_issue	synthetic	train
bhai mera refund 2 weeks se pending hai, kya ho raha hai yaar	refund_status	synthetic	train
yaar ye item stock mein hai ya nahi?	product_availability	synthetic	train
Yaar box bilkul crush ho gaya tha aur andar product bhi damage nikla	damaged_item	synthetic	train
yaar maine dress order ki thi but shirt aa gaya, ye kya hai	wrong_item	synthetic	train
Yaar ye delivery ka kya chakkar hai, pehle alag date di phir aur reschedule kar diya, seriously?	delivery_complaint	synthetic	train
Yaar ye product kab tak restock hoga?	product_availability	synthetic	train
bhai return chahiye, kya tum request bana sakte ho?	return_request	synthetic	train
bhai order place kiya tha, abhi tak delivery nahi hua, kya ho raha hai yaar?	track_order	synthetic	train
Yaar itne time se yahan se order kar raha hun, kuch discount toh banta hai na!	discount_query	synthetic	train
Yaar delivery toh pehle aani chahiye thi, abhi tak kuch nahi aaya	delivery_complaint	synthetic	train
bhai maine order cancel kiya tha but abhi tak refund nahi aaya, kya ho raha hai?	refund_status	synthetic	train
bhai order cancel karo please, change ho gaya plan mera	cancel_order	synthetic	train
payment failed dikha raha hai lekin bank se paise kat gaye, ye kya chakkar hai	payment_issue	synthetic	train
delivery aaya toh product cracked tha andar, refund chahiye mujhe please	damaged_item	synthetic	train
Bhai ye kya bhej diya tumne, size bilkul galat hai, exchange chahiye mujhe abhi	exchange_product	synthetic	train
Mera order damaged condition mein mila hai, please help karo	damaged_item	synthetic	train
bhai refund kab tak aayega mera?	refund_status	synthetic	train
aaj aana tha order, nahi aaya, koi update nahi, kya kar rahe ho aap log	delivery_complaint	synthetic	train
Bhai maine jo color order kiya tha wo nahi aaya, kuch aur hi product aa gaya hai, please exchange kar do	exchange_product	synthetic	train
bhai mera order kahan tak pahuncha? tracking link do na	track_order	synthetic	train
Cancel kar do order, refund nahi hua toh problem hogi	cancel_order	synthetic	train

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Hinglish Retail Intent Dataset

Dataset description

A synthetic dataset of ~3,000 Indian ecommerce customer support messages written in Hinglish (Hindi-English code-switching, Roman script), labelled with 13 retail intent categories.

Intended use

Fine-tuning intent classifiers for Indian ecommerce chatbots. Primary use case: routing customer support messages to the correct automated handler without requiring a full LLM call.

How the data was generated

English seed examples were written for each intent category, then converted to natural Hinglish using the Anthropic Claude API with a prompt designed to replicate real Indian customer typing patterns. 10% of examples were manually spot-checked for label accuracy and linguistic naturalness.

Intents

Label	Description
`track_order`	Customer asking where their order is or when it arrives
`cancel_order`	Customer wants to cancel a placed order
`exchange_product`	Customer received wrong size/colour, wants a swap
`refund_status`	Customer asking about refund timeline or whether it was processed
`delivery_complaint`	Late delivery, not delivered, delivery agent issue
`damaged_item`	Product arrived broken, damaged, or defective
`wrong_item`	Completely wrong product was delivered
`return_request`	Customer wants to return a product
`payment_issue`	Money deducted but order not placed, double charge
`product_availability`	Asking if an item is in stock or available in a size/colour
`product_information`	Asking about product details, material, dimensions
`discount_query`	Promo code not working, coupon issues, asking for discount
`other`	Anything that does not fit the above

Dataset structure

train:      ~2,400 rows (80%)
validation: ~300 rows   (10%)
test:       ~300 rows   (10%)

Columns: text, label, source, split

Limitations

Synthetic data — may not capture all real-world linguistic variation
Primarily Hindi-English mixing; does not cover Tamil-English, Telugu-English, or other Indian language combinations
Skewed toward common intents; rare edge cases are underrepresented