query stringlengths 13 433 | positive listlengths 16 16 | negative listlengths 120 120 | cluster int64 0 643 |
|---|---|---|---|
I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet? | [
"Why isn't my refund showing up in my statement?",
"I keep checking my statements but nothing shows up! I requested a refund a long time ago but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"I am still waiting for a refund",
"Would you ... | [
"How long does it take to recieve my new card?",
"I am seeing a direct debit I wasn't aware of.",
"I would like to dispute a payment I didnt make",
"I was just shopping and my payment was declined in a store! It was very embarrassing, what is going on and when will it be fixed?",
"Can i get money back in m... | 518 |
Why am I missing my refund | [
"Can I check my recent refund in my statement?",
"How come my refund hasn't appeared on my statement?",
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it... | [
"How long do transfers from a UK bank account usually take for you? I just made a transfer and I'm not seeing anything, wondering if it worked",
"WHAT IS THE MAIN REASON OF THIS PROBLEM",
"My foreign currency exchange has been applied incorrectly.",
"Please explain why my top-up didn't go through.",
"My tra... | 458 |
Please help me. I am still waiting on a refund. | [
"I'm expecting a refund but it's no where to be seen",
"I still don't have a refund.",
"Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?",
"I am missing my refund.",
"D... | [
"I took out some cash from the ATM but it is still showing the transaction is pending.",
"My transfer into my account isn't showing up.",
"My payment for my card is not working",
"I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?",
"Why was my Payment declined",
... | 472 |
I requested a refund but am unable to see it in my account. Why is that? | [
"My refund is still pending",
"I can't see a refund for a return I completed recently.",
"Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you te... | [
"My payment for my card is not working",
"I can't withdraw money",
"I inadvertently completed a transaction on a wrong account.",
"Hi, I'm in progress of purchasing a flat and am trying to make to make a payment. An error is appearing, and I need assistance.",
"Hi, I have withdrawn cash from the ATM on hol... | 458 |
When will my refund come through | [
"Where is my refund? I have been checking my account all day.",
"Why isn't a recent refund on my statement?",
"I am waiting patiently for a week now for the seller to get back to me and there has been no response, could you please help me further with getting my money back. Thank you.",
"My refund is still p... | [
"Where will I get my card?",
"How can I receive money from someone?",
"There is money missing from my account.",
"My cash withdrawal is showing as pending, why?",
"I need to make a transfer from Europe, how many days does this take?",
"It appears that I am being double charged for some items that I have p... | 101 |
Why is my refund not showing up on the statement? | [
"My statement doesn't show that a refund has processed",
"I can't see a refund for a return I completed recently.",
"I bought something and returned it and the money from the return isn't in my account.",
"Why isn't a refund showing on my statement?",
"Can you let me know where my refund money is? I request... | [
"Please tell me how you can stop unauthorized payments from being made on my card since on this bill I see that this has happened. There are transactions that I never made from a place I've never been to.",
"Some cash is showing up in my app that I did not get.",
"I deposited a cheque but the cash hasn't arrive... | 458 |
why cant you just refund me instead of a merchant | [
"I can not find my refund.",
"Did I not get my refund? I don't see it.",
"Do you have any idea on when I will receive my refund? I got my statement and it was not there.",
"Why hasn't my refund appeared on my statement?",
"How do I find the refund on my statement?",
"Why isn't my refund showing up in my s... | [
"What is going on with it saying my card payment was declined?",
"I was out today looking forward to paying with my brand new card, turns out the payment just kept getting declined. This is pretty sad, what's going on?",
"I made a mistake and need to cancel a transfer.",
"Do I pay extra for exchange?",
"Why... | 195 |
Why haven't I received a refund yet? | [
"Why did I not get my refund yet?",
"I am still waiting for a refund",
"I requested a refund and it is missing.",
"Hi, As suggested by you, i have asked the seller to initiate the refund, it has been a week and i haven't received my money. Please advise.",
"When will I be able to see the refund",
"I have ... | [
"It is listed in my app that I made a payment which I did not actually make",
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"I was trying to use my card and it was declined, when I tried to find out what happened I found cas... | 472 |
when will I get my refund? | [
"What is taking so long with my refund?",
"i need a refund from you because the merchant is refusing, can you do that?",
"I asked for a refund last week but nothing has happened yet, can you help me please?",
"Where is the refund on my statement?",
"Hi, As suggested by you, i have asked the seller to initia... | [
"My payment didn't work and the money is in back in my account.",
"What is this charge on my account for a cash withdrawl?",
"My card payment has been on pending forever. What is the problem? It should have gone through at some time by now.",
"Did I do something incorrectly? Where is my top-up?",
"Why didn'... | 101 |
They said I would get a refund but I don't see it on my statement. | [
"I am missing my refund.",
"I can't see my refund on my account",
"I can not find my refund.",
"When can I expect my refund?",
"Can you tell me why a refund I'm owed is not showing on my statement?",
"I returned an item but don't see it on my account?",
"When will I be able to see my refund?",
"Hi I'm... | [
"A transfer has been made in my account that I need to cancel. This was a mistake on my part and I hope we can get this resolved quickly.",
"Someone has a copy of my card. I have my card with me, but someone just made a 500£ cash withdrawal. Help me.",
"I see non-received cash in my app.",
"This is very frus... | 584 |
A refund is taking too long. | [
"Why is my refund not visible on my statement?",
"i need a refund from you because the merchant is refusing, can you do that?",
"Why isn't my refund showing up?",
"I was supposed to get a refund but it is not showing up on my card",
"Are the funds I requested from a merchant a few days ago in my account? I ... | [
"how do you determine your exchange rates because one of yours was off when i got cash",
"IM still waiting for my account to update from a cash deposit?",
"How long will my top-up stay pending?",
"Ordered awhile back, what is the ETA in the US?",
"Why is my money gone right when I attempted to top up",
"H... | 369 |
I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the money is getting into my account--could you please help? | [
"I received a refund, however I cannot see it in my account",
"My refund is not showing up in my account. Where is it?",
"My refund has not yet been credited on my statement",
"It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten... | [
"What do I do if I completed a money transfer but the recipient hasn't received it?",
"Why does my account have a pending cash withdrawal?",
"I have a fee and I don't know why",
"How long will it take for my payment to go through?",
"Is there a strict timeline regarding disputing transactions made on my acc... | 518 |
Why isn't my refund showing up in my statement? | [
"My refund isn't showing up on my statement.",
"Can I check my recent refund in my statement?",
"The refund has not appeared in my account",
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by yo... | [
"Can I exchange an item for a refund?",
"How come I'm not allowed to transfer funds right now? I just keep getting an error message.",
"I made a card payment, but it has been declined?",
"I have a strange direct debit in my statement",
"My transfer failed, why did that happen?",
"Im trying to top up my ca... | 458 |
I can't see a refund for a return I completed recently. | [
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",
"Why doesn't a return show up im my account from a purchase I made?",
"The refund has not appeared in my account",
"Please help me. I am still waiting o... | [
"I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?",
"I don't see a money transfer yet",
"I added money but my top-up wasn't processed by the app.",
"I already paid to top-up but the funds aren't available yet, where are they?",
"... | 584 |
How come my refund hasn't appeared on my statement? | [
"My statement has not shown my refund.",
"Why is my refund missing from my statement?",
"I returned something to a store but can't see my refund.",
"My refund is not showing.",
"I have received my statement but I do not see my refund, why is that?",
"My refund is still pending",
"i need a refund right... | [
"Every ATM I visit is rejecting my card and I don't know why. There should be money on it. Can you check it to see if something is wrong or if I'm doing something wrong?",
"Why doesn't the card payment work",
"There was a direct debit transaction I have don't think should be there.",
"I tried to buy something... | 458 |
Why am I still waiting for my refund | [
"The refund on my account hasn't shown up",
"Where is my refund? I have been checking my account all day.",
"I'm expecting a refund but it's no where to be seen",
"I can't find my refund. Please help.",
"Please send my refund now.",
"Did I not get my refund? I don't see it.",
"Why hasn't my return clear... | [
"Can you tell me why I can't make any transactions?",
"There has been a payment in the App that has not be done by me.",
"A transfer is pending.",
"For some reason I am unable to preform a transfer to a beneficiary.",
"I transferred some money but it is not here yet",
"This is frustrating, I'm at work an... | 472 |
I keep checking my statements but nothing shows up. I requested a refund a long time ago but seems it's not reaching my account for some reason. Would you please help me get the money back from the seller. | [
"They said I would get a refund but I don't see it on my statement.",
"Why am I still waiting for my refund",
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?",
... | [
"Hi! I was wondering if you can help me. I used the city centre ATM to get some cash, but the machine declined my card. My account shows that transaction is still pending. I didn't receive the money, so please cancel that transaction.",
"I made a mistake with a transaction!",
"I don't recognize what this paymen... | 173 |
Why is my refund not visible on my statement? | [
"I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?",
"I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.",
"Can you tell me why my refund is not showing in my statement?",
... | [
"How long does an international transfer take? I made the transfer from France 2 days ago, but it is not showing up in my bank yet.",
"OMG! I'm trying to load my card and it wont top up! I desperately need the money either on my card or in my bank, where is it?",
"is the a reason why my transfer has failed?",... | 458 |
The refund doesn't show in my account | [
"Where is my refund? I have been checking my account all day.",
"why cant you just refund me instead of a merchant",
"I cannot see a refund in my account",
"Where is my recent refund in the my statement?",
"Why isn't my refund showing in my statement?",
"I am suppose to be getting a refund from something ... | [
"I deposited money but my balance hasn't been updated yet.",
"I think my card payment has been refunded",
"I did a cash deposit to my account but my balance is still the same. What happened?",
"How long with my cash withdrawal stay pending for?",
"Why hasn't payment gone through yet?",
"Hi, I am currently... | 584 |
I have not received a refund. | [
"Can you tell me why my refund is not showing in my statement?",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
"I've been waiting for a refund ... | [
"I'm having a problem with a money transfer. I sent some money to a friend a couple of hours ago, and they haven't received it yet. Why hasn't it gotten to them? How long do transfers need to go through?",
"My top-up seems to be pending for a long time?",
"Ordered awhile back, what is the ETA in the US?",
"... | 55 |
Where is my recent refund in the my statement? | [
"How long will it take to get my refund",
"I've been waiting for a refund where is it?",
"My account isn't showing the refund",
"I requested a refund from a merchant a while ago, and upon repeatedly checking my statement, the merchant has yet to refund me my money. I don't know what's going on, or why the mo... | [
"I would like to know where my source of funds came from.",
"Where am I able to use the card?",
"Where do I go to terminate my account?",
"Where is the transfer I started?",
"It's been a few days since I've tried to pay a seller but the funds aren't going through. What is happening?",
"Hello, I tried to t... | 94 |
I am missing a refund amount on my account. | [
"How will I know when I get my refund?",
"It's been more than a week since I had a return charged to my card, why hasn't it showed up?",
"I keep checking my statements but nothing shows up.I requested a refund a long time ago but seems like it's not submitting my account for some reason. Can you please help me ... | [
"I tried to use my disposable virtual card to pay a subscription to the gym and it got rejected. Any ideas why?",
"Why did I get a message saying that my transfer is not possible? I have done this before no problem. Please fix.",
"my card was not in the mail again can you advise?",
"Help! My wallet was sto... | 408 |
I asked for a refund but its not here yet | [
"Where is my recent refund in the my statement?",
"why cant you just refund me instead of a merchant",
"I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?",
"A while ago i requested a refund... | [
"My topping up didn't go through.",
"Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?",
"Why am I unable to withdraw money even though in the past I've done it just fine?",
"It didn't give me my c... | 472 |
I have a missing refund | [
"I don't see a refund in my account.",
"I am waiting on the refund",
"I'm looking at my statement, and my refund is not on there.",
"I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.",
"I still haven't... | [
"What do I do if the bank machine won't accept my PIN attempts anymore?",
"Please help me, its urgent. Someone has withdrawn money from my account as few hours before my wallet has been. Now i want to stop withdrawal of more money.",
"I can't get my Google Pay Top to work. Are there any issues on your end?",
... | 408 |
i need a refund right away but the funds aren't available in my account | [
"I am missing my refund.",
"My refund has not shown up on my statement.",
"My refund isn't going fast enough.",
"I cannot view the refunded amount in my account.",
"There is a refund missing.",
"I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?",
"Still ... | [
"What options do I have in regards to payment?",
"Why hasn't my son received the transfer I sent to him earlier?",
"I sent money to my family last Friday but they don't have it.",
"I received the wrong amount of cash from the ATM. Can you help?",
"What are the time frames for the money to be available in my... | 584 |
When will my returned transaction show up on my account? | [
"When will my refund come through",
"I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it.",
"I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the suppl... | [
"I deposited a cheque but I don't see the funds in my account.",
"I made a transfer and the receiver said an amount was received, but not exactly the same as the right amount. I now have to transfer more to get the remainder to the receiver. Can you alert me about this. What's been happening?",
"I've deposited ... | 94 |
There is a refund missing. | [
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"Why isn't my refund showing up?",
"I requested a refund from a store but it hasn't arrived.",
"... | [
"Could you help me reactivate my card? It was previously lost, but I found it this morning in my jacket.",
"I made a mistake of transferring, can I cancel my previous transfer?",
"I have a payment which has not been approved.",
"Can you let me know why my cash withdrawal is still pending?",
"How do I cancel... | 408 |
My refund has not arrived, and I am unsure why. Who do I contact? | [
"I have not received a refund.",
"How will I know when I get my refund?",
"It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my frustration and put the money back in my account.",
"I keep checking... | [
"My transfer went through, but it seems to be caught up in a pending status. This was very important that it got done quickly, can you give me a status update on how long it will take?",
"I am unsuccessfully trying to make a transfer can you help?",
"I tried topping up but my funds seem to be pending. I want t... | 94 |
I need my refund as soon as possible. What else do I have to do? | [
"The refund doesn't show in my account",
"what is the status of my refund",
"I was told I would be getting a refund but I have yet to see it",
"It's been a week and I have done everything that I was asked to do and still nothing. I have contacted the seller and have not gotten a response. Please understand my... | [
"the app reverted my payment",
"My card was topped this morning but I can't see the funds. Why didn't it complete?",
"If I need delivery on a certain day, is that something that could be accommodated?",
"Something is wrong, my top-up is gone and I don't know what happened to my money.",
"Is it possible to d... | 582 |
I can't see my refund in my history. | [
"I can't see all the refunds in my statement",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",
"Where is my refund? I have been checking my account all day.",
"I am suppose to be getting a refund from ... | [
"I made a bank transfer and my account balance did not show it.",
"I exchanged Russian rubles for British pounds today and got less than I expected. Was exchange rate correct?",
"Why can't I see the top up I made?",
"I need to know when a payment will actually go through. I completed a payment using my card b... | 584 |
The refund isn't appearing in my account | [
"My refund for a purchase hasn't cone through yet.",
"My refund isn't showing up",
"Why is my refund missing from my statement?",
"My statement has not shown my refund.",
"Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a we... | [
"Why are my payments showing pending?",
"My money transaction can't be seen by the person I sent it to",
"My account transfer was not cleared.",
"there is money in my account that i didnt put there",
"Why hasn't the money transfer arrived yet?",
"Why do you keep declining my transfers? it's always been wo... | 584 |
How can I check if I have received a refund if it is not yet on my statement? | [
"My refund is not showing.",
"I am missing a refund.",
"No refund showing in my statement.",
"I am waiting on this refund, hurry up.",
"How will I know when I get my refund?",
"I can not find my refund.",
"My refund is not here yet",
"There's a refund missing from my statement",
"I should have a ref... | [
"The app says I made a cash withdrawal even though I didn't.",
"My card payment failed.",
"Hello, Please look into this matter urgently. As i have lost my wallet and i can see one withdrawal, now i do not want to loose more money.",
"Why doesn't my balance reflect my transfer",
"How long does a transfer sta... | 94 |
Why isn't a refund showing on my statement? | [
"Give me a refund now!! I am still waiting.",
"Is there a reason my refund isn't showing on my statement?",
"My refund for a purchase hasn't cone through yet.",
"A refund is taking too long.",
"I don't see a refund in my account.",
"Can I check my recent refund in my statement?",
"I requested a refund ... | [
"A payment shows up on the app that I never made.",
"I bought something and already paid for it but now I don't see it.",
"Why didn't this transfer work?",
"Is my cash withdrawal pending?",
"I have an unfamiliar direct debit in my statement.",
"I transferred money yesterday, but it still isn't available?"... | 458 |
I can not find my refund. | [
"Please help me. I am still waiting on a refund.",
"I should have a refund in my statement but I can't see it",
"I keep checking my statements but no progress.I requested a refund but seems it's not reaching my account for some reason. Can you please help me get the money back from the seller for me",
"When ... | [
"Even though I made a cash deposit, I am not seeing it in my account.",
"I attempted to top up my account but it's been frozen in a pending state for well over an hour now! Is this normal? I'm a new customer and this is my first time doing this. I assumed it would be done quicker than this.",
"Why has my benefi... | 584 |
I requested a refund from a merchant several days ago, but don't see anything showing up in my account yet. Can you check on your end to see if the money has reached you guys? | [
"Can you tell me why my refund is not showing in my statement?",
"Why is my refund not showing up on the statement?",
"I was told I would be getting a refund but I have yet to see it",
"How can I check if I have received a refund if it is not yet on my statement?",
"I requested a refund from a seller a whil... | [
"I visited the ATM but got less money than what I requested. Why?",
"I need to verify my source of funds",
"I do not recongize a payment in my account.",
"How long until my transfer goes through?",
"I was wondering if international transfers take longer than normal because I made a transfer from France a co... | 518 |
I am waiting on the refund | [
"i was supposed to get a refund but my balance hasn't changed, why not?",
"A refund is taking too long.",
"My refund doesn't seem to be showing on my statement.",
"Why hasn't my refund been appiled to my account?",
"Why am I still waiting for my refund",
"I have received my statement but I do not see my r... | [
"Why didn't my transfer to a beneficiary go through?",
"I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why is it doing this?",
"Why doesn't it work when I use American Express to try to add money to my account?",
"My payment didn't work and the money ... | 472 |
How can I investigate a missing refund? | [
"my refund has not hit my account yet",
"My refund has not arrived, and I am unsure why. Who do I contact?",
"What is taking so long with my refund?",
"The refund doesn't show in my account",
"I've been waiting for a refund where is it?",
"My refund doesn't seem to be showing on my statement.",
"I asked... | [
"Did a card payment that I made get cancelled?",
"How do I cancel a previous purchase",
"A wrong amount of cash we sent to me.",
"I've deposited a check in my account but the cash isn't showing as available.",
"I sent a payment but it isn't showing up in the app",
"One of my charges was declined, but the ... | 94 |
Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund. | [
"I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?",
"I don't see a refund in my account.",
"i need a refund from you because the merchant is refusing, can you do that?",
"I was supposed to get a refund but I do not ... | [
"I just noticed my transfer was declined and I don't know why. Can you help me?",
"Why has my beneficiary been denied?",
"My thoughts were that you offered crypto top up which does not seem to be working. The money has now been taken from my account. What is the problem here?",
"Help! I'm missing money, I dep... | 173 |
I still don't have a refund. | [
"Why hasn't my refund been appiled to my account?",
"The refund isn't appearing in my account",
"Why hasn't my refund appeared on my statement?",
"No refund showing in my statement.",
"I'm supposed to have a refund but it isn't there",
"I'm looking at my statement, and my refund is not on there.",
"Give... | [
"I need to find out why my pending payment hasn't gone through.",
"I've changed my mind on an item. How do I get a refund?",
"I really need some help to understand why my transfer keeps failing. I'm trying to send money to a friend. Please help.",
"Why is my money not in my account. I have already sent it ou... | 55 |
Transaction refund missing from my statement. | [
"I am waiting on this refund, hurry up.",
"My refund doesn't seem to be showing on my statement.",
"I can not find my refund.",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. C... | [
"Is there something wrong with my ATM Card? Tried using it earlier and it did not work.",
"Can you tell my why my funds transfer did not work properly?",
"I do not recongize a payment in my account.",
"I would like help to revert a transaction I did this morning",
"is the a reason why my transfer has faile... | 584 |
I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account. | [
"They said I would get a refund but I don't see it on my statement.",
"I am waiting on the refund",
"My refund isn't going fast enough.",
"I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?",
"I requested a refund from a merchan... | [
"I see a reverted payment on my account. Why has this happened?",
"I made an ATM withdraw it didn't give me the amount I asked for but is showing a withdraw for that amount.",
"My app says I made a withdrawal, but I didn't.",
"I accidentally made a payment to a wrong account. What should I do?",
"There is a... | 584 |
I've been waiting for a refund where is it? | [
"I keep checking to see if I've received a refund that I requested from a seller, but I'm not seeing the refund. I need you to help me get the refund.",
"The refund isn't appearing in my account",
"I cannot find my refund on my statement.",
"How long does it take for a refund?",
"I am not seeing a refund in... | [
"I didn't receive all the cash I asked for",
"What is the status of my top up?",
"Can you tell me what is wrong ? I top-up with you all the time but this time it just shows my top-up as pending. What is happening?",
"Why would a cash withdrawal still be pending?",
"What do I do if I find a debit charge that... | 472 |
I was supposed to get a refund but it is not showing up on my card | [
"What is taking so long with my refund?",
"I am not seeing a refund in my statement.",
"My refund isn't going fast enough.",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money ... | [
"why hasn't my cash arrived yet from my cheque?!",
"Why was a payment I made reverted?",
"How do I dispute a debit that I didn't make?",
"I still have not received an answer as to why I was charged $1.00 in a transaction?",
"The ATM keeps declining my card! I tried two different ATMs already can you please ... | 584 |
I've been waiting for a refund to show up and I don't see it on my statement yet. | [
"I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.",
"I have received my statement but I do not see my refund, why is that?",
"Please help me. I am still waiting on a refund.",
"I requested a refund but can't see it.",
"I contacted a seller about a refund... | [
"Why is my withdrawal from the ATM still showing as pending?",
"Is there a problem with my account? When I tried to withdraw cash at an ATM I was denied.",
"Is there any way to cancel a recent transfer? I did not mean to make it and need to make sure it does not go through.",
"How long does a transfer take f... | 584 |
I cannot see a refund in my account | [
"Where is my refund? I have been checking my account all day.",
"I am not seeing a refund in my statement.",
"I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?",
"How do I find the refund on my statement?",
"There is a refund m... | [
"I was unable to make a transfer to another account.",
"A pending charge of 1L appears on my statement. Please explain as I have not made a purchase for that amount",
"my pin hasn't arrived in the post! How do I cancel it or get a new one?",
"I didn't withdraw the amount of cash that is showing up in the app... | 584 |
Give me a refund now!! I am still waiting. | [
"I am waiting on this refund, hurry up.",
"Hurry and refund me, I am waiting",
"I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually?",
"I cannot view the refunded amount in my account.",
"How do I find the refund... | [
"The ATM I'm standing in front of only gave me 10 pounds rather than the 30 pounds I wanted. The app shows I took out 30 pounds also. What do I need to do to fix this?",
"Please explain why my top-up didn't go through.",
"Why would the app show a withdrawal that I did not make?",
"My top up was denied",
"My... | 472 |
I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is? | [
"I am still waiting for a refund",
"How long does it take for a refund?",
"My refund for a purchase hasn't cone through yet.",
"Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item?... | [
"Salary in GBP has been received. Does it need to be configured into another place?",
"want to know where funds come from",
"The rate of exchange for my card payment is incorrect",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroa... | 518 |
my refund has not hit my account yet | [
"Why isn't my refund showing up?",
"I can't see my refund in my history.",
"I was told I would be getting a refund but I have yet to see it",
"My refund is not showing up in my account. Where is it?",
"My refund has not arrived, and I am unsure why. Who do I contact?",
"Can you tell me if a credit/refund ... | [
"There were a couple of payments that I have noticed on my account with my card that I didn't make. Is it possible that somebody else has my card information?",
"Hello, I was just went through my recent transaction on my bank account and I just noticed that I was charged twice at a place that ate at this past wee... | 472 |
Why hasn't my refund been appiled to my account? | [
"I received a refund, however I cannot see it in my account",
"Where is my refund? it appears to be missing.",
"My refund is missing from my statement.",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",... | [
"I'm not sure why my top up request was denied",
"is the a reason why my transfer has failed?",
"I just noticed that I supposedly made a payment to a seller a while back. The problem is, I don't recognize the seller. There must be a way to see who it is or track the payment. Can you do that, because I don't rem... | 458 |
My refund has not yet been credited on my statement | [
"When will my returned transaction show up on my account?",
"Why did I not get my refund yet?",
"Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now and i still havn't seen my refund yet.",
"I can not find my refund.",
... | [
"Why is my withdrawal from the ATM still showing as pending?",
"I don't see the transaction I made to a friend on my account.",
"Why won't my transfer go through?",
"I put some money in my account the other day but now its gone? Why is this?",
"How long will it take for my cash withdrawal to no longer show ... | 584 |
My refund is not showing. | [
"Why am I missing my refund",
"My refund is not here yet",
"I have a missing refund",
"Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up.",
"I cannot find my refund on my statement.",
"... | [
"Why can't I get cash out?",
"My recent transfer needs to be cancelled immediately; it was a mistake, please can you cancel it before it goes through?",
"Did a card payment that I made get cancelled?",
"Why can't I see the top up I made?",
"I am seeing in the App a some cash withdrawal that does not belong ... | 584 |
When do I see my recent refund in my statement | [
"I cannot view the refunded amount in my account.",
"I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?",
"Card refund is not showing up in my statement.",
"I requested a refund from a store b... | [
"I have a duplicate payment on my account",
"I did a money transfer to my account and it is not showing there.",
"My card payment has been stuck on pending. What is the problem? It should have gone through by now.",
"Can you please sort out your top up? I need this to go through asap because I really need the... | 94 |
Why isn't my refund shown on my statement? | [
"There's a refund missing from my statement",
"Why isn't my refund on my statement?",
"I was supposed to get a refund but I do not see it on my statement. When is it going to be updated?",
"My statement doesn't show that a refund has processed",
"I can't see my refund in my history.",
"Where is my recent ... | [
"My card payment doesn't work.",
"How come I can't put money in my top up account?",
"Can you tell me why my transfer is pending still?",
"I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?",
"I would like it if I could get an ite... | 458 |
Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied? | [
"I am not seeing a refund in my statement.",
"My statement doesn't show that a refund has processed",
"I would like some help getting a refund back from a seller. It still isn't showing up on my statement and I requested this a long time ago. I'm not sure why it's not returned yet. Can you assist me in getting ... | [
"There is a strange charge on my debit statement",
"I made a payment that got charged twice instead of once.",
"I accidentally made a transaction to the wrong account.",
"I have withdrawn cash from ATM but i received the wrong amount. I want cash back as in app its showing actual amount which i got. Please he... | 94 |
Hurry and refund me, I am waiting | [
"Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?",
"The refund doesn't show in my account",
"It's been more than a week since I had a return charged to my card, why ... | [
"I think there has been a mistake on my exchange rate for this purchase.",
"Hi there, earlier today I tried to take money out of an ATM machine, and something wasn't working. I didn't actually receive the money, but I just checked and it says that the transaction is still pending. Can you tell me what's going o... | 472 |
I received a refund, however I cannot see it in my account | [
"I bought something and returned it and the money from the return isn't in my account.",
"My account isn't showing the refund",
"I have received my statement but I do not see my refund, why is that?",
"How can I check if I have received a refund if it is not yet on my statement?",
"The refund isn't appearin... | [
"why have I got a pending transfer? I'm confused!!",
"The app is showing a cash withdrawal that I didn't make.",
"Help me figure out why my transfer was declined",
"The transfer I did hasn't arrived",
"Why am I unable to withdraw money even though in the past I've done it just fine?",
"Can i get money bac... | 584 |
I was supposed to get a refund but I do not see it on my statement. When is it going to be updated? | [
"Why hasn't my refund been appiled to my account?",
"Did I not get my refund? I don't see it.",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from this transaction?",
... | [
"Since my id hasn't been verified, when can I use my account?",
"My cash withdrawal was not entirely complete",
"Hi, I have withdrawn cash from the ATM on holiday and i guess withdrawal amount has been overcharged. I did it as i was not aware of these charges.",
"I'm really stuck. I don't know why but my card... | 94 |
I did all that was asked of me and I am rather frustrated. I don't understand why you just won't credit me my money back. I have contacted the seller and nothing has been done. It's been a week! | [
"I am waiting on the refund",
"Why hasn't my refund been appiled to my account?",
"Three months ago I bought a new house for my cat, fluffy. Unfortunately Fluffy was not a fan of the house and it had to be returned to Pet Smart last week. They said they have sent a refund but it's not there, can you tell me w... | [
"i put in money for vacation and its not showing. i need that money today, how long will it take",
"My card payment has been stuck on pending. What is the problem? It should have gone through by now.",
"Some cash was withdrawn in the app, but I did not do it.",
"I have not received an item i ordered yet so i ... | 173 |
How will I know when I get my refund? | [
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if the money is there, just not in my account yet?",
"My statement doesn't show that a refund has processed",
"I am missing my refund.",
"They sai... | [
"How long does a transfer take?",
"I saw on the app that a cash withdrawal was completed on my account; however, I did not complete it.",
"I know that I am able to make transfers for free. That was something that I valued. After I bought something online from abroad I noticed that I got charged a fee? What i... | 94 |
It's been more than a week since I had a return charged to my card, why hasn't it showed up? | [
"Can I check my recent refund in my statement?",
"Why did I not get my refund yet?",
"How can I check if I have received a refund if it is not yet on my statement?",
"Can you tell me if a credit/refund is coming from a seller? I asked for refund directly from them and am still waiting. It's been a week now an... | [
"I tried topping up using my card, but the money is gone?",
"My top-up didn't go through; it still says pending. What's up with that?",
"My card's frozen, what can I do?",
"I made a payment that's pending. Will it go through?",
"So, my transfer is showing as pending, when will it actually go through?",
"I... | 357 |
My refund isn't going fast enough. | [
"Can I check my recent refund in my statement?",
"As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.",
"when will I get my refund?",
"It's been a week and I have done everything that I was asked to do a... | [
"Why are my payments showing pending?",
"I've made a transfer from France two days ago but I was wondering if international transfers take longer to arrive because it hasn't made it yet.",
"The ATM gave me the wrong amount of cash today when I went to withdraw. The app says it was more.",
"the app reverted my... | 369 |
My account isn't showing the refund | [
"Why is the refund not on my statement?",
"Hurry and refund me, I am waiting",
"Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything.",
"I am still waiting for a refund",
... | [
"What should I do to get transactions off of my account if I didn't make them? My card must have been compromised and I need to freeze it asap!",
"I've been trying to make a transfer and it doesn't seem to be working. (5 times) What is wrong with your system?",
"Why was my payment cancelled?",
"When I was in... | 584 |
I requested a refund from a merchant but don't see the money in my account. Are you able to check with the merchant or process the refund manually? | [
"My refund has not shown up on my statement.",
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"Why hasn't my refund been appiled to my account?",... | [
"Can you please advise if there is something wrong with my card? I have had multiple rejections and do not know the reason. Thanks!",
"A cash withdrawal is showing up that I didn't do.",
"My transfer to an account failed.",
"The atm didn't give me all my cash",
"I don't know what this Direct Debit payment o... | 518 |
The refund I asked for isn't showing up | [
"Why hasn't my refund appeared on my statement?",
"Where is my refund? I have been checking my account all day.",
"My refund has not arrived, and I am unsure why. Who do I contact?",
"There's a refund missing from my statement",
"A refund for a recent return has not arrived on my card.",
"Is there a reaso... | [
"Top up not available in my wallet.",
"Can you explain to me why a cash withdrawal shows up as pending?",
"How long does it take for transfers to be approved? I sent funds to my girlfriend, and she says that she has not seen any approved funds in her account.",
"I have double-checked all of my recipient deta... | 584 |
The refund on my account hasn't shown up | [
"I requested a refund but am unable to see it in my account. Why is that?",
"my refund has not hit my account yet",
"How long will it take to refund me",
"My refund isn't showing up on my statement.",
"How long will it take to get my refund",
"My refund isn't going fast enough.",
"Is there a reason my r... | [
"I see a cash withdrawal that I did not perform.",
"How do I return something for a full refund?",
"There has been a charge pending on my account statement that I can't figue out it's for a dollar.",
"I might need a new card because it's not working at any of the ATMs. I don't think ive used all my money. Why... | 584 |
I'm supposed to have a refund but it isn't there | [
"I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund.",
"I am suppose to be getting a refund from something I purchased but it hasn't showed up in my account.",
"Transaction refund missing from my statement.",
"My account isn't showi... | [
"I tried to make a transfer like five different times. Why won't your system let me? Is it broke?",
"I made a payment that's pending. Will it go through?",
"For you, how long do transfers normally take from a UK account? I completed one just now but nothing appears. I just need to be sure everything is okay.",
... | 584 |
My statement has not shown my refund. | [
"My refund isn't showing up on my statement.",
"Why hasn't my refund appeared on my statement?",
"Why isn't my refund shown on my statement?",
"I don't see my refund money yet in my account. I asked the merchant a while ago for a refund, so I don't know what's taking so long. Can you look into it and see if ... | [
"The first payment I attempted for my card at the store earlier did not process so I had to make a second attempt. The second time it worked. It now appears I was charged twice. After looking at the app I see a pending charge. Please remove the pending amount because it is clearly not accurate and was declined.",
... | 55 |
No refund showing in my statement. | [
"The refund has not appeared in my account",
"Is there a reason my refund isn't showing on my statement?",
"I was supposed to get a purchase refunded but I don't see the money in my account",
"I was supposed to get a refund but I do not see it.",
"My statement doesn't show that a refund has processed",
"T... | [
"Why is my card payment showing as pending?",
"I made a transfer and according to the receiver \"they haven't received the right amount\" Its lesser than it should be.Now I have to transfer more money to make up for the missing amount . Can you please help me about this, what should be done ?",
"The right amoun... | 55 |
I can't see all the refunds in my statement | [
"I was supposed to get a purchase refunded but I don't see the money in my account",
"when will I get my refund?",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back from th... | [
"I have an unfamiliar direct debit in my statement.",
"There is a pending payment on my account, what does this mean?",
"I made a purchase earlier today but it is still listed as pending- when will it go through?",
"Whats the limit on my top up",
"How much longer do I have to wait until my transaction is co... | 584 |
I'm expecting a large refund from a store I returned merchandise to recently. They say they have sent the money but I don't see it in my account, can you help. | [
"My statement has not shown my refund.",
"I am awaiting my refund",
"I am missing my refund.",
"Why doesn't a return show up im my account from a purchase I made?",
"I was supposed to get a refund but I do not see it.",
"I still don't have a refund.",
"I was supposed to get a purchase refunded but I don... | [
"I have been double charged for a couple of things this week, and would appreciate a refund for the duplicate charges.",
"The recipient can not locate funds.",
"I want to know why I have been unable to withdrawn funds.",
"I want information about the source of funds.",
"Why hasn't my cash arrived from a dep... | 518 |
A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please. | [
"I was supposed to get a purchase refunded but I don't see the money in my account",
"I made a big purchase that I regretted and cancelled, the merchant said that my refund was submitted. Can you confirm to me that all of my money was truly returned to me?",
"A refund for a recent return has not arrived on my c... | [
"Why is it taking so long for my pending transaction to post as cleared?",
"I was getting cash and can't get my card back.",
"I tried to withdraw money but I was declined!",
"I bought something in a foreign currency but the rate applied is wrong!",
"Why did my transfer fail? What can I do?",
"i transfere... | 173 |
Please update me on whether you have received the funds for the refund of the large purchase I made recently. I have requested this from the merchant days ago but still haven't got anything. | [
"I'm supposed to have a refund but it isn't there",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my account. When will I get my money back?",
"My statement doesn't show that a refund has processed",
"Why doesn't a return show up im my account ... | [
"Why isn't the transfer I made to a friend showing?",
"I think someone else is using my card. There are transactions I didn't make.",
"Why did it decline my payment?",
"I bought something in another currency, but the exchange rate was incorrect.",
"Please check my payment from last Saturday as I feel I hav... | 518 |
I cannot find my refund on my statement. | [
"I still don't have a refund.",
"My refund is not here yet",
"My refund is not showing up in my account. Where is it?",
"I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?",
"Still waiting o... | [
"I have a payment listed in error.",
"Can you please help me with this exchange? I am trying to get crypto and the app won't let me.",
"I made a transfer from France two days ago now but there hasn't made it there yet. Do international transfers take longer?",
"Why didn't my transfer to a beneficiary happen?... | 584 |
I have received my statement but I do not see my refund, why is that? | [
"The refund on my account hasn't shown up",
"I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back.",
"I received a refund, however I cannot see it in my account",
"I'm looking at my statement, and my refund ... | [
"I visited the ATM but got less money than what I requested. Why?",
"Please cancel the latest ATM charge on my card as my card was declined earlier today and I did not receive that cash.",
"Why is it taking so long for my pending transaction to post as cleared?",
"What is the cause that the transfer shows as ... | 458 |
What is taking so long with my refund? | [
"Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.",
"I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to n... | [
"Hello. I tried doing a topup and I thought it worked, but now the money is no longer in my account. Can you explain?",
"Why does my account have a pending cash withdrawal?",
"Can you explain why my transfer was unsuccessful?",
"Why isn't my id verified?",
"Why did my transfer decline",
"How long does a t... | 472 |
Can you tell me why a refund I'm owed is not showing on my statement? | [
"I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update?",
"I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the ... | [
"Can you look into why my most recent top-up is showing as pending? I thought it was supposed to be instantaneous.",
"How do I get my money back for something I bought?",
"Why am I having trouble withdrawing cash?",
"I have a pending transaction in my app. How is it still pending if I pulled the cash out from... | 458 |
I requested a refund directly from the seller but I still don't have it. I just want you to send me my money back. I did what you said to do and I still don't have it. | [
"How come my refund hasn't appeared on my statement?",
"Where is the refund on my statement?",
"What is taking so long with my refund?",
"Why is my refund not showing up on the statement?",
"Hurry and refund me, I am waiting",
"Did I not get my refund? I don't see it.",
"My statement does not reflect th... | [
"I requested $100 but only got $20",
"Can you tell me why my transfer is failing and help resolve?",
"Are cheques accepted to my account? Mine didn't seem to work.",
"There is a card payment I do not recognise.",
"My transfer was wrong, are you able to stop it before it goes through please?",
"The app rev... | 173 |
when should I receive my refund | [
"Give me a refund now!! I am still waiting.",
"I cannot view the refunded amount in my account.",
"My refund has not yet been credited on my statement",
"Why am I missing my refund",
"Why isn't my refund showing in my statement?",
"Is there a reason my refund isn't showing on my statement?",
"Can you te... | [
"I received a fee for obtaining cash, is this correct?",
"My account shows up as pending after I received cash from the ATM earlier. How can this be still pending? I've got the cash already.",
"Where is my transfer from [country]?",
"Hi, I am interested buying crypto currency but unable to purchase it throug... | 101 |
Card refund is not showing up in my statement. | [
"When will a refund post to my account?",
"who should i contact if my refund doesn't go through?",
"I can't see my refund on my account",
"When can I expect my refund?",
"Why can't I see a recent refund in my statement?",
"I have not received a refund.",
"i need a refund from you because the merchant is... | [
"There is a strange payment on my statement. What should I do?",
"I sent a payment, but the person I sent it to says they don't have it",
"What do I do if my payment was reverted?",
"I noticed my card payment was cancelled, can you tell me why?",
"Why is there a pending hold on one pound on my statement?",
... | 584 |
Why is my refund missing in my statement? | [
"I was supposed to get a refund but I do not see it.",
"when will I get my refund?",
"I made a purchase a few weeks ago but wasn't happy with it so recently requested a refund from the supplier. Can you check where the money is?",
"Still waiting on my refund...",
"Can you tell me why a refund I'm owed is n... | [
"My cash deposit hasn't posted to my account.",
"I saw a fee on my app from one of my payments and I wasn't sure where it came from. Is there a way you can tell me when there's an additional fee for my payments?",
"Hi. I'm a new customer to your system and I think something isn't working right - or maybe it is.... | 458 |
Please send my refund now. | [
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?",
"How will I know when I get my refund?",
"Did I not get my refund? I don't see it.",
"Do you have any idea o... | [
"Why hasn't my payment gone through?",
"What should I do if I see a payment I didn't make?",
"Is there a way to undo a transaction?",
"My card payments have stopped.",
"What is the return policy?",
"Who accepts my card?",
"Can I dispute a payment even if I notice it several weeks after it was made?",
... | 239 |
Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on? | [
"Why is my refund missing in my statement?",
"The refund doesn't show in my account",
"A refund is taking too long.",
"I have checked my statements multiple times, but my refund that I requested a while back is not showing on my account. Is there a reason for this? Can I get some help getting my money back fr... | [
"I deposited a cheque with some money, but the balance hasn't changed.",
"How long will it take to receive my money from my transfer transaction?",
"I topped up but my money is not showing. Why is that?",
"How long will my transfer stay pending?",
"This Direct Debit payment may not be right.",
"I was not ... | 518 |
Why is the refund not on my statement? | [
"A while ago i requested a refund from a seller. I keep checking my statement but I have not been refunded yet. I'm confused why i haven't gotten my money back yet but I need your help getting it please.",
"I requested a refund and it is missing.",
"Hi! A seller that I requested a refund from a long time ago ha... | [
"i tried to do a transfer to an account but it didn't work",
"Why can't I top up with a cheque?",
"I haven't received the cash from the check I deposited.",
"Why would my payment still show as pending?",
"Can you tell me what this fee is on my statement?",
"Why is the purchase I made this morning still pe... | 458 |
My refund is still pending | [
"Hi! A seller that I requested a refund from a long time ago has yet to send the money into my account, even though I keep checking it. Can the seller be contacted by you guys to see what's going on?",
"I requested a refund and it is missing.",
"I cannot see a refund in my account",
"I can't see all the refun... | [
"Transfer unable to be completed, states 'declined'",
"Why do you keep declining my transfers? It's been working well so far, but when I just tried to buy something, the card got declined. I tried it a few times, but same thing happened every try.",
"The transfer I just made needs to be cancelled right now. It ... | 472 |
I requested a refund from Next because the dress I purchased had three arm holes. They said they sent the refund last Wednesday which is nearly a week ago and I still don't have it. Why not? | [
"How do I find the refund on my statement?",
"Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?",
"my refund has not hit my account yet",
"Im not sure if a seller is givin... | [
"Why is my cash withdrawal still pending?",
"There is a record of payment I never submitted on the app.",
"A transaction posted twice to my account.",
"Why is it taking so long for my money to appear in my account? I have been waiting a week!",
"Something is wrong with my password.",
"I can't find the mon... | 206 |
Where is my refund? it appears to be missing. | [
"My refund is not showing up in my account. Where is it?",
"I cannot view the refunded amount in my account.",
"I requested a refund from a merchant days ago but I do not see it in my account.",
"I was suppose to be getting a refund for something I purchased a while ago, but It still hasnt been applied to my ... | [
"I topped up but it isn't in my account",
"where is my new card?",
"It seems that the rate I got is incorrect.",
"I didn't receive the correct amount of cash when I exchanged it overseas.",
"Why is the check I deposited this morning not showing up?",
"Do I need to replace my card if it didn't work when I ... | 584 |
who should i contact if my refund doesn't go through? | [
"How will I know when I get my refund?",
"Hurry and refund me, I am waiting",
"Why is my refund not showing up on the statement?",
"I requested a refund, and never received it. What can I do?",
"Why hasn't my return cleared my account?",
"Transaction refund missing from my statement.",
"It's been more t... | [
"My payment is in the app but hasn't gone through yet",
"Why isn't my card working anymore?",
"I sent a transfer and it has been pending for awhile. How long will it stay pending?",
"My card information seems to have been stolen! I don't know where these transactions came from and I've never even been to the ... | 94 |
Please, I need your help as to whether or not you have money for a large refunded purchase I made. I requested it some time ago from the seller, but nothing is showing up. | [
"Why haven't I received a refund yet?",
"I am missing my refund.",
"Why is my refund missing from my statement?",
"Why isn't my refund showing in my statement?",
"The refund isn't appearing in my account",
"when should I receive my refund",
"Hi, Last week I have contacted the seller for a refund as dir... | [
"I used my card to make a payment a while ago and its still pending, Why is it taking so long?",
"Why can't I see a transfer to my account?",
"Hello, I made a payment with my card and it's not working. It's been a while and still says its pending. Can you tell when this will go through?",
"My money I had was ... | 173 |
I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not? | [
"I need my refund as soon as possible. What else do I have to do?",
"I asked for a refund last week but nothing has happened yet, can you help me please?",
"I'm supposed to be getting a refund but it hasn't shown up, now what?",
"I am still waiting to find out the status of my refund. I have made previous att... | [
"I think something is wrong with your top up. I've been waiting a little over an hour for this to go through, can you send it through for me?",
"How fast can you fix an error in payment? I made a payment in the wrong account yesterday and it needs to be adjusted by tomorrow for my rent.",
"Is there a reason m... | 518 |
Why isn't my refund showing up? | [
"I returned something to a store but can't see my refund.",
"No refund showing in my statement.",
"Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?",
"Is there a reason ... | [
"What reason did my top-up fail for?",
"My card couldn't complete a transfer, why?",
"Why can't I withdraw cash?",
"Someone may have made an error in figuring out the rate of exchange. I should have received more cash than I did on my most recent withdrawal.",
"How do I check to see why my card payment was... | 458 |
I contacted the seller and he won't respond. Please just refund me my money. | [
"Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.",
"Why hasn't my refund been appiled to my account?",
"I was supposed to get a refund but I do not see it.",
"Why is my refund not showing up... | [
"The company is no good, please terminate my account.",
"The exchange rate on my payment doesn't look right",
"While doing a transfer, it says declined.",
"I withdraw money abroad but I didn't get the right amount.",
"I sent payment with EU transfer and they still haven't received it. How long does it take?... | 173 |
I am still waiting for a refund | [
"Why isn't my refund shown on my statement?",
"I requested a refund for a large order the other day and don't think I received the funds. Can you tell me if you see them or not?",
"My statement has not shown my refund.",
"Why isn't my refund on my statement?",
"Hi! A seller that I requested a refund from a ... | [
"Why hasn't my ID been verified?",
"Have a payment that I haven't done.",
"Why did the cash deposit not show up in my account?",
"Where is my missing cheque I deposited?",
"There's a cash withdrawal I didn't make",
"There was a transaction from two weeks ago from a business that I don't know. I'm fairly c... | 472 |
I requested a refund from a seller a while ago, but when I check my statements it doesn't show up. Can you help me get my refund. | [
"My statement doesn't show that a refund has processed",
"The refund has not appeared in my account",
"Hi, Last week I have contacted the seller for a refund as directed by you, but i have not received the money yet. Please look into this issue with seller and help me in getting the refund.",
"My refund has n... | [
"I see a direct debit charge that I did not approve",
"Is there a problem with your system being down or something? I have already tried 5 times to issue a standard transfer but I'm getting nowhere.",
"Why couldn't I complete a transfer?",
"I sent my friend some money a few hours ago but she has not received ... | 173 |
I was supposed to get a refund but I do not see it. | [
"I should have a refund in my statement but I can't see it",
"I am still waiting for a refund",
"I'm due a refund and it is not on my statement.",
"I contacted the seller for a direct refund last week but he still hasn't give me my money. What should I do?",
"I've been waiting for a refund where is it?",
... | [
"I transferred money and it hasn't come yet",
"I added funds to my account but the app didn't process it.",
"I didn't make the direct debit payment on my account.",
"How long does it actually take for a card payment to go through? There's one stuck since a couple days already that doesn't seem to move",
"Hi... | 584 |
I contacted a seller about a refund last week but he still hasn't returned my money. I am frustrated and need these funds. Please help me get my money back. | [
"As advised by you, i requested seller to refund my money. A week has passed but i haven't got any update from seller. Please track the refund with the seller.",
"I am missing a refund amount on my account.",
"When will I be able to see the refund",
"I'm expecting a large refund from a store I returned mercha... | [
"I need my account checked because it appears there is a problem. I attempted to update my balance yesterday using cheque but it doesn't seem to have worked. Should this not be faster than this?",
"Help. My card is broken.",
"I added money through a bank transfer and it is not showing in my balance.",
"I do... | 173 |
I am noticing that a refund of a large purchase still has not been credited to my account. I contacted the merchant a few days ago and he assured me that he would submit it right away. Is there a status update? | [
"Hello. I bought an item a while ago, and have since requested a refund. However, upon checking my online statements, it seems that I haven't been issued a refund yet. How can this be remedied?",
"I should have a refund in my statement but I can't see it",
"My statement doesn't show that a refund has processe... | [
"I need to cancel an incorrect transaction.",
"I'm confused as to why my transfer is still listed as pending on the website.",
"When will I receive the card?",
"What is the reason why the transfer shows as pending?",
"I deposited a cheque a week ago but have yet to receive the cash.",
"Why isn't my id ver... | 518 |
Hi I'm waiting for a refund for an item I bought. I have contacted the merchant directly but had nothing back. Can you tell me whether or not you are able to refund me for the item? | [
"I've been checking my statement to see if I've received a refund I requested from a seller a while ago has arrived. But it has not. This should have come back to me already. Can you help me figure out why it's not here and get my money back?",
"Help! I keep checking my account, but my refund is not showing. I re... | [
"I made a cash deposit to my account but i don't see it",
"I transferred my funds, why did it not go through?",
"Is it possible to order a card?",
"One of my charges was declined, but the second one went through. But I notice on my App that one of them has gone through, and the other one is still pending. P... | 518 |
Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it. | [
"I am still waiting to find out the status of my refund. I have made previous attempts to find out what the status is to no avail. Will you please look into this for me?",
"I am missing my refund.",
"Can you tell me why a refund I'm owed is not showing on my statement?",
"i need a refund right away but the fu... | [
"A Bank ATM did not give my card back. What do I do now?",
"Is there any reason my cash withdrawal still shows as pending?",
"If my card payment is cancelled, what should I do?",
"Where do I request another card?",
"There's been a transaction to the wrong account.",
"Is there a fee for making a payment? I... | 518 |
I can't find my refund. Please help. | [
"Why isn't my refund showing up?",
"Hurry and refund me, I am waiting",
"I am waiting on this refund, hurry up.",
"Would you please tell me the status of my refund request for a large purchase I made not long ago? I contacted the merchant nearly a week ago, but haven't received it.",
"Three months ago I bou... | [
"I can't figure out how to unblock my pin number. Can you help me?",
"My card is missing. Please help.",
"My transfer didn't work how come?",
"Why didn't the ATM give me my money?",
"Unable to complete transfer, states 'declined'",
"I was mugged. They took everything. I can't use the app. What do I do... | 584 |
I requested a refund but can't see it. | [
"Why is my refund missing in my statement?",
"I was supposed to get a purchase refunded but I don't see the money in my account",
"I requested a refund from a store but it hasn't arrived.",
"i was supposed to get a refund but my balance hasn't changed, why not?",
"I should have received a refund however it ... | [
"I keep trying to make a payment, but it doesn't work.",
"I did not receive my full withdrawal amount",
"I had a payment reverted and would like to figure out why.",
"My card payment might have been reverted.",
"Do you know why my card payment has been declined?",
"I'm suddenly getting an error while atte... | 584 |
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