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Generate a Resume for a Blockchain Job
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SKILLS Bitcoin Ethereum Solidity Hyperledger Beginner Go Beginner R3 Corda Beginner Tendermint Nodejs C Programming Java Machine Learning specilaized in Brain Computer Interface Computer Networking and Server Admin Computer Vision Data Analytics Cloud Computing Reactjs angularEducation Details January 2014 to January 2018 Bachelor of Engineering Computer Science Engineering Thakur College of Engineering and Technology September 2016 to March 2017 Dynamic Blood Bank System Mumbai Maharashtra IIT January 2014 CBSE Senior Secondary January 2011 CBSE Banking VIDYASHRAM PUBLIC SCHOOL Blockchain Developer Blockchain Developer Zhypility Technologies Skill Details NETWORKING Exprience 27 months DATA ANALYTICS Exprience 11 months COMPUTER VISION Exprience 6 months JAVA Exprience 6 months MACHINE LEARNING Exprience 6 monthsCompany Details company Zhypility Technologies description une 2018 company Area Business Owner Amway Enterprise Limited description Business Strategizing Promotion Analytics and Networking Terms company Virtual description Developing Prototype of Smart India Hackthon to deployment level 3 Networking And Switch Intern Bharti Airtel Private Limited Mumbai company 1 International Research Scholar University Of Rome Tor Vergata Rome description Nov 2017 Nov 2017 Has done research on Reality Based Brain computer Interface and proposed paper in International Journal of Advanced Research IJAR 20656 accepted paper by reviewer and Smart Kisan Revolutionizing Country IJSRD accepted for publication company description under Reliance Jio Mumbai Dec 2017 Jan 2017 company Maharastra State Government Hackthon description company Virtual description I was handling group of Interns in the marketing and sales team of nearby to promote on all social media platform the nearby products company Promotion And Stock Marketing Drums Foods International description company 8 Data Science And Web Analytics POSITRON INTERNET Virtual description company description I was making people aware about women equality rights and raise voice against violence through various modes of events and other sources of media to help the society company IIT Bombay And IIT KGP Startup description company IIT Bombay And IIT KGP Startup description
Generate a Resume for a Blockchain Job
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Skills Strong CS fundamentals and problem solving Ethereum Smart Contracts Solidity skills Golang Node Angular React Culturally fit for startup environment MongoDB PostGresql MySql Enthusiastic to learn new technologies AWS Docker Microservices Blockchain Protocol ConsensusEducation Details January 2014 M Tech Computer Engineering Jaipur Rajasthan Malaviya National Institute Of Technology Jaipur January 2011 B E Computer Science And Engg Kolhapur Maharashtra Shivaji University Blockchain Engineer Blockchain Engineer XINFIN Orgnization Skill Details MONGODB Exprience 16 months CONTRACTS Exprience 12 months MYSQL Exprience 9 months AWS Exprience 6 months PROBLEM SOLVING Exprience 6 monthsCompany Details company XINFIN Orgnization description Xinfin is a global open source Hybrid Blockchain protocol Rolled out multiple blockchain based pilot projects on different use cases for various clients Eg Tradefinex Supply chain Management Land Registry Govt of MH inFactor Invoice Factoring Build a secure and scalable hosted wallet based on ERC 20 standards for XINFIN Network Working on production level blockchain use cases Technology Ethereum Blockchain Solidity Smart Contracts DAPPs Nodejs company ORO Wealth description OroWealth is a zero commision online investment platform currently focused on direct mutual funds Build various scalable web based products B2B and B2C based on MEAN stack technology and integrated with multiple finance applications entities eg Integration KYC and MF Entities Technology Node js Angular js MongoDB Express company YallaSpree description Hyderabad Telangana Yallaspree is a largest digital shopping directory in U A E with over 22K stores Own the responsibility to develop and maintain following modules Admin and Vendor interface Database operations Writing Webservices Complete Notification system Events and Offers Page Technology CakePHP PHP Framework JQuery MySql company RailTiffin com description Mumbai Maharashtra RailTiffin com is an e commerce platform to serve food to railway passengers Worked on multiple roles like bug fixing DB operations Feature customisation and writing API endpoints Technology OpenCart Ecommerce Framework JQuery MySql company Accolite Software India Private Limited description Bengaluru KA Accolite is a global IT Services company headquartered in Dallas USA with offices in India Worked on Birst Analytics Tool to develop deploy and maintain reports
Generate a Resume for a Blockchain Job
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KEY SKILLS Programing languages C C Python Apex Visualforce Database Mysql Framework Django Technologies Salesforce com Administration and development Force com Salesforce CRM Blockchain Website Designing HTML5 CSS3 Project DIPLOMA Project Name VANET virtual Ad Hoc Network Technology Used Java About Project A system has been made for Video streaming In this project we give the Real time video steaming on two or more devices using VANET AP DEGREE Project Name Drowsiness Detection System Technology Used python Raspberry pi About project A system has been made for Driver safety when parson driving car It detects Drowsy condition of a parson then system brings the alarm Education Details January 2017 B E Computer Engineering Pune Maharashtra Sanghavi College of Engineering January 2014 Diploma Computer Technology Nashik Maharashtra Shree Mahavir Polytechnic January 2010 S S C Nashik Maharashtra C D O Meri High school BlockChain Developer Skill Details AP Exprience 6 months APEX Exprience 6 months C Exprience 6 months CRM Exprience 6 months CUSTOMER RELATIONSHIP MANAGEMENT Exprience 6 monthsCompany Details company description Job Description Managing the mining firm Creating the smart contract on Waves and Ethereum both Platform
Generate a Resume for a Blockchain Job
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Skills Strong CS fundamentals and problem solving Ethereum Smart Contracts Solidity skills Golang Node Angular React Culturally fit for startup environment MongoDB PostGresql MySql Enthusiastic to learn new technologies AWS Docker Microservices Blockchain Protocol ConsensusEducation Details January 2014 M Tech Computer Engineering Jaipur Rajasthan Malaviya National Institute Of Technology Jaipur January 2011 B E Computer Science And Engg Kolhapur Maharashtra Shivaji University Blockchain Engineer Blockchain Engineer XINFIN Orgnization Skill Details MONGODB Exprience 16 months CONTRACTS Exprience 12 months MYSQL Exprience 9 months AWS Exprience 6 months PROBLEM SOLVING Exprience 6 monthsCompany Details company XINFIN Orgnization description Xinfin is a global open source Hybrid Blockchain protocol Rolled out multiple blockchain based pilot projects on different use cases for various clients Eg Tradefinex Supply chain Management Land Registry Govt of MH inFactor Invoice Factoring Build a secure and scalable hosted wallet based on ERC 20 standards for XINFIN Network Working on production level blockchain use cases Technology Ethereum Blockchain Solidity Smart Contracts DAPPs Nodejs company ORO Wealth description OroWealth is a zero commision online investment platform currently focused on direct mutual funds Build various scalable web based products B2B and B2C based on MEAN stack technology and integrated with multiple finance applications entities eg Integration KYC and MF Entities Technology Node js Angular js MongoDB Express company YallaSpree description Hyderabad Telangana Yallaspree is a largest digital shopping directory in U A E with over 22K stores Own the responsibility to develop and maintain following modules Admin and Vendor interface Database operations Writing Webservices Complete Notification system Events and Offers Page Technology CakePHP PHP Framework JQuery MySql company RailTiffin com description Mumbai Maharashtra RailTiffin com is an e commerce platform to serve food to railway passengers Worked on multiple roles like bug fixing DB operations Feature customisation and writing API endpoints Technology OpenCart Ecommerce Framework JQuery MySql company Accolite Software India Private Limited description Bengaluru KA Accolite is a global IT Services company headquartered in Dallas USA with offices in India Worked on Birst Analytics Tool to develop deploy and maintain reports
Generate a Resume for a Blockchain Job
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SOFTWARE SKILLS Languages C C java Operating Systems Windows XP 7 Ubuntu RDBMS Oracle SQL Database My SQL PostgreSQL Markup Scripting HTML JavaScript PHP CSS JQuery Angular js Framework Struts Hibernate spring MVC Web Server Tomcat and Glassfish Web Services REST AND SOAP TRAINING DETAIL Duration 4 months From United Telecommunication Limited Jharnet project Place Ranchi Jharkhand Networking Requirements Elementary configuration of router and switch IP and MAC addressing Lease Line OSI Layers Routing protocols Status Network Designer Education Details 2 High School Diploma Government Women Ranchi Jharkhand The Institution Blockchain Engineer Blockchain Engineer Auxledger Skill Details JAVA Exprience 19 months CSS Exprience 12 months HTML Exprience 12 months JAVASCRIPT Exprience 12 months C Exprience 6 monthsCompany Details company Auxledger description Worked with on lots of product on blockchain Bitcoin Build Wallet and explorer on Bitcoin Ethereum Build Wallet and explorer on ethereum blockchain Customize product on Ethereum Inventory system Build smart contract in solidity deployed in java byte code and on ethereum as well and I have written API in java spring on that and then build front end and called all Api Audit Logger I have audit logger for OTC exchange to keep all transaction record in blockchain DOC Safe on ethereum I have build an ethereum application to keep Documents safe on blockchain and document in encrypted form on server And explore with Litecoin Ripple exchange OTC P2P Hyperledger Fabric continue company description Worked with a USA team on blockchain on ethereum I have designed product on ethereum blockchain Setup private ethereum and bitcoin blockchain Worked on loyalty program system and HER System on ethereum network company ERP System CRM for Real Estate Company description At Lavisa Infrastructure Bangalore Sep 2015 Oct 2016 Software developer ERP System CRM for Real Estate Company company News Portal description On demand product development from client side requirement Like Dynamic website Content management system where I have designed front end with backend where content of website was manageable from admin panel News Portal News portal where content was in Hindi language I have used Html Css JavaScript JDBC MySQL data base Birthday Reminder A small web application for birthday reminder I have used HTMl CSS JavaScript JDBC MySQL DB Car parking System A web application for Management of Car Parking System I have used HTMl CSS JavaScript JDBC MySQL DB company Company portal for employee management for Inside Company description At United Telecom Limited Ranchi Nov 2013 Sep 2014 Web developer Company portal for employee management for Inside Company Onsite employee in different different district And management of all kind of government service like adhar card Birth certificate pan card tracker etc Technology skill Technology Blockchain Bitcoin Ethereum Ripple Hyperledger Fabric Block chain Private setup of blockchain Node building Smart Contract Solidity Language Smart Contract Api Java Spring Dapp Building Node js React js Express js
Generate a Resume for a Blockchain Job
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Hobbies Playing Chess Solving Rubik s Cube Watching Series Languages English Hindi Marathi Education Details January 2014 to January 2017 Bachelor s Degree Information Technology First Class Pune Maharashtra JSPM s Jayawantrao Sawant College of Engineering January 2010 to January 2014 Diploma Information Technology First Class Nashik Maharashtra K K Wagh Polytechnic January 2010 SSC First Class Nashik Maharashtra New Era English School Blockchain Developer Blockchain Developer Corpcloud Global Services Pvt Ltd Skill Details Blockchain Exprience 6 months Smart Contracts Exprience 6 months DApps Exprience 6 months MEAN Stack Exprience 12 monthsCompany Details company Corpcloud Global Services Pvt Ltd description Worked productively with the Team to identify requirements and proposed ideas on enhancing the product Developing and managing user s Blockchain account wallets and transactions Regularly monitoring smooth executions of Blockchain transactions and wallet functions along with identifying and correcting possible errors Writing smart contracts their API s and documenting them company Corpcloud Global Services Pvt Ltd description Identifying complex bugs in the system and resolving them Implemented and updated application modules under the direction of Seniors Effectively coded required changes and alterations and checked in into repository using Bit Bucket Performed code check ins and check outs regularly and worked with API s
Generate a Resume for a Blockchain Job
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Skills Strong CS fundamentals and problem solving Ethereum Smart Contracts Solidity skills Golang Node Angular React Culturally fit for startup environment MongoDB PostGresql MySql Enthusiastic to learn new technologies AWS Docker Microservices Blockchain Protocol ConsensusEducation Details January 2014 M Tech Computer Engineering Jaipur Rajasthan Malaviya National Institute Of Technology Jaipur January 2011 B E Computer Science And Engg Kolhapur Maharashtra Shivaji University Blockchain Engineer Blockchain Engineer XINFIN Orgnization Skill Details MONGODB Exprience 16 months CONTRACTS Exprience 12 months MYSQL Exprience 9 months AWS Exprience 6 months PROBLEM SOLVING Exprience 6 monthsCompany Details company XINFIN Orgnization description Xinfin is a global open source Hybrid Blockchain protocol Rolled out multiple blockchain based pilot projects on different use cases for various clients Eg Tradefinex Supply chain Management Land Registry Govt of MH inFactor Invoice Factoring Build a secure and scalable hosted wallet based on ERC 20 standards for XINFIN Network Working on production level blockchain use cases Technology Ethereum Blockchain Solidity Smart Contracts DAPPs Nodejs company ORO Wealth description OroWealth is a zero commision online investment platform currently focused on direct mutual funds Build various scalable web based products B2B and B2C based on MEAN stack technology and integrated with multiple finance applications entities eg Integration KYC and MF Entities Technology Node js Angular js MongoDB Express company YallaSpree description Hyderabad Telangana Yallaspree is a largest digital shopping directory in U A E with over 22K stores Own the responsibility to develop and maintain following modules Admin and Vendor interface Database operations Writing Webservices Complete Notification system Events and Offers Page Technology CakePHP PHP Framework JQuery MySql company RailTiffin com description Mumbai Maharashtra RailTiffin com is an e commerce platform to serve food to railway passengers Worked on multiple roles like bug fixing DB operations Feature customisation and writing API endpoints Technology OpenCart Ecommerce Framework JQuery MySql company Accolite Software India Private Limited description Bengaluru KA Accolite is a global IT Services company headquartered in Dallas USA with offices in India Worked on Birst Analytics Tool to develop deploy and maintain reports
Generate a Resume for a Blockchain Job
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KEY SKILLS Programing languages C C Python Apex Visualforce Database Mysql Framework Django Technologies Salesforce com Administration and development Force com Salesforce CRM Blockchain Website Designing HTML5 CSS3 Project DIPLOMA Project Name VANET virtual Ad Hoc Network Technology Used Java About Project A system has been made for Video streaming In this project we give the Real time video steaming on two or more devices using VANET AP DEGREE Project Name Drowsiness Detection System Technology Used python Raspberry pi About project A system has been made for Driver safety when parson driving car It detects Drowsy condition of a parson then system brings the alarm Education Details January 2017 B E Computer Engineering Pune Maharashtra Sanghavi College of Engineering January 2014 Diploma Computer Technology Nashik Maharashtra Shree Mahavir Polytechnic January 2010 S S C Nashik Maharashtra C D O Meri High school BlockChain Developer Skill Details AP Exprience 6 months APEX Exprience 6 months C Exprience 6 months CRM Exprience 6 months CUSTOMER RELATIONSHIP MANAGEMENT Exprience 6 monthsCompany Details company description Job Description Managing the mining firm Creating the smart contract on Waves and Ethereum both Platform
Generate a Resume for a Blockchain Job
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SOFTWARE SKILLS Languages C C java Operating Systems Windows XP 7 Ubuntu RDBMS Oracle SQL Database My SQL PostgreSQL Markup Scripting HTML JavaScript PHP CSS JQuery Angular js Framework Struts Hibernate spring MVC Web Server Tomcat and Glassfish Web Services REST AND SOAP TRAINING DETAIL Duration 4 months From United Telecommunication Limited Jharnet project Place Ranchi Jharkhand Networking Requirements Elementary configuration of router and switch IP and MAC addressing Lease Line OSI Layers Routing protocols Status Network Designer Education Details 2 High School Diploma Government Women Ranchi Jharkhand The Institution Blockchain Engineer Blockchain Engineer Auxledger Skill Details JAVA Exprience 19 months CSS Exprience 12 months HTML Exprience 12 months JAVASCRIPT Exprience 12 months C Exprience 6 monthsCompany Details company Auxledger description Worked with on lots of product on blockchain Bitcoin Build Wallet and explorer on Bitcoin Ethereum Build Wallet and explorer on ethereum blockchain Customize product on Ethereum Inventory system Build smart contract in solidity deployed in java byte code and on ethereum as well and I have written API in java spring on that and then build front end and called all Api Audit Logger I have audit logger for OTC exchange to keep all transaction record in blockchain DOC Safe on ethereum I have build an ethereum application to keep Documents safe on blockchain and document in encrypted form on server And explore with Litecoin Ripple exchange OTC P2P Hyperledger Fabric continue company description Worked with a USA team on blockchain on ethereum I have designed product on ethereum blockchain Setup private ethereum and bitcoin blockchain Worked on loyalty program system and HER System on ethereum network company ERP System CRM for Real Estate Company description At Lavisa Infrastructure Bangalore Sep 2015 Oct 2016 Software developer ERP System CRM for Real Estate Company company News Portal description On demand product development from client side requirement Like Dynamic website Content management system where I have designed front end with backend where content of website was manageable from admin panel News Portal News portal where content was in Hindi language I have used Html Css JavaScript JDBC MySQL data base Birthday Reminder A small web application for birthday reminder I have used HTMl CSS JavaScript JDBC MySQL DB Car parking System A web application for Management of Car Parking System I have used HTMl CSS JavaScript JDBC MySQL DB company Company portal for employee management for Inside Company description At United Telecom Limited Ranchi Nov 2013 Sep 2014 Web developer Company portal for employee management for Inside Company Onsite employee in different different district And management of all kind of government service like adhar card Birth certificate pan card tracker etc Technology skill Technology Blockchain Bitcoin Ethereum Ripple Hyperledger Fabric Block chain Private setup of blockchain Node building Smart Contract Solidity Language Smart Contract Api Java Spring Dapp Building Node js React js Express js
Generate a Resume for a Blockchain Job
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Skills Strong CS fundamentals and problem solving Ethereum Smart Contracts Solidity skills Golang Node Angular React Culturally fit for startup environment MongoDB PostGresql MySql Enthusiastic to learn new technologies AWS Docker Microservices Blockchain Protocol ConsensusEducation Details January 2014 M Tech Computer Engineering Jaipur Rajasthan Malaviya National Institute Of Technology Jaipur January 2011 B E Computer Science And Engg Kolhapur Maharashtra Shivaji University Blockchain Engineer Blockchain Engineer XINFIN Orgnization Skill Details MONGODB Exprience 16 months CONTRACTS Exprience 12 months MYSQL Exprience 9 months AWS Exprience 6 months PROBLEM SOLVING Exprience 6 monthsCompany Details company XINFIN Orgnization description Xinfin is a global open source Hybrid Blockchain protocol Rolled out multiple blockchain based pilot projects on different use cases for various clients Eg Tradefinex Supply chain Management Land Registry Govt of MH inFactor Invoice Factoring Build a secure and scalable hosted wallet based on ERC 20 standards for XINFIN Network Working on production level blockchain use cases Technology Ethereum Blockchain Solidity Smart Contracts DAPPs Nodejs company ORO Wealth description OroWealth is a zero commision online investment platform currently focused on direct mutual funds Build various scalable web based products B2B and B2C based on MEAN stack technology and integrated with multiple finance applications entities eg Integration KYC and MF Entities Technology Node js Angular js MongoDB Express company YallaSpree description Hyderabad Telangana Yallaspree is a largest digital shopping directory in U A E with over 22K stores Own the responsibility to develop and maintain following modules Admin and Vendor interface Database operations Writing Webservices Complete Notification system Events and Offers Page Technology CakePHP PHP Framework JQuery MySql company RailTiffin com description Mumbai Maharashtra RailTiffin com is an e commerce platform to serve food to railway passengers Worked on multiple roles like bug fixing DB operations Feature customisation and writing API endpoints Technology OpenCart Ecommerce Framework JQuery MySql company Accolite Software India Private Limited description Bengaluru KA Accolite is a global IT Services company headquartered in Dallas USA with offices in India Worked on Birst Analytics Tool to develop deploy and maintain reports
Generate a Resume for a Blockchain Job
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SKILLS Bitcoin Ethereum Solidity Hyperledger Beginner Go Beginner R3 Corda Beginner Tendermint Nodejs C Programming Java Machine Learning specilaized in Brain Computer Interface Computer Networking and Server Admin Computer Vision Data Analytics Cloud Computing Reactjs angularEducation Details January 2014 to January 2018 Bachelor of Engineering Computer Science Engineering Thakur College of Engineering and Technology September 2016 to March 2017 Dynamic Blood Bank System Mumbai Maharashtra IIT January 2014 CBSE Senior Secondary January 2011 CBSE Banking VIDYASHRAM PUBLIC SCHOOL Blockchain Developer Blockchain Developer Zhypility Technologies Skill Details NETWORKING Exprience 27 months DATA ANALYTICS Exprience 11 months COMPUTER VISION Exprience 6 months JAVA Exprience 6 months MACHINE LEARNING Exprience 6 monthsCompany Details company Zhypility Technologies description une 2018 company Area Business Owner Amway Enterprise Limited description Business Strategizing Promotion Analytics and Networking Terms company Virtual description Developing Prototype of Smart India Hackthon to deployment level 3 Networking And Switch Intern Bharti Airtel Private Limited Mumbai company 1 International Research Scholar University Of Rome Tor Vergata Rome description Nov 2017 Nov 2017 Has done research on Reality Based Brain computer Interface and proposed paper in International Journal of Advanced Research IJAR 20656 accepted paper by reviewer and Smart Kisan Revolutionizing Country IJSRD accepted for publication company description under Reliance Jio Mumbai Dec 2017 Jan 2017 company Maharastra State Government Hackthon description company Virtual description I was handling group of Interns in the marketing and sales team of nearby to promote on all social media platform the nearby products company Promotion And Stock Marketing Drums Foods International description company 8 Data Science And Web Analytics POSITRON INTERNET Virtual description company description I was making people aware about women equality rights and raise voice against violence through various modes of events and other sources of media to help the society company IIT Bombay And IIT KGP Startup description company IIT Bombay And IIT KGP Startup description
Generate a Resume for a Business Analyst Job
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
Generate a Resume for a Business Analyst Job
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
Generate a Resume for a Business Analyst Job
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
Generate a Resume for a Business Analyst Job
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
Generate a Resume for a Business Analyst Job
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
Generate a Resume for a Business Analyst Job
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
Generate a Resume for a Business Analyst Job
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Education Details BE Computer Science Mumbai Maharashtra Mumbai University HSC Mumbai Maharashtra Maharashtra State Board SSC Mumbai Maharashtra Maharashtra State Board Business Analyst Business Analyst Fino Payments Bank Skill Details Company Details company Fino Payments Bank description Key Role In depth requirement and input gathering Responsibilities and Achievements Conducted in depth requirement and input gathering from all concerned stakeholders Business SMEs Technical Architect and Business Architect to create artifacts like Business Requirement Document BRD to arrive at functional requirements for development team Created Functional Specification Document FSD highlighting the technical implementation and the use cases Led the Merchant Commission Module project from end to end and co ordinated for CUG and Live Designed the Account Opening Process flow end to end during the time when bank was going Live SPOC for all the configurations both account level and customer level in production Led the Cash Controlling Processes for the field users as per the requirement from the business team Design and build proof of concepts to validate the viability of alternate approaches and determine optimum choice Involved in Process Design for development of the products Performed Functional Testing of the entire system and provided support during UAT by preparing UAT test cases performing UAT tests to onboard new processes as BAU Worked with the development teams in arriving at detailed techno functional specifications participate in Feasibility Analysis Conducting twice a week meetings with the vendor to discuss the status of CRs and to resolve technical queries company Fino Paytech Pvt Ltd description Key Role Requirement gathering Development Testing Responsibilities and Achievements Requirement gathering preparation of traceability matrix preparation and execution of use cases developing of test plans based on requirements for Airtel Zambia National Partner Project Led the employee profile creation maintenance of employee details in the database Preparation of work flow end to end development and testing of the module Designed the work flow process of the CAPA Corrective Action Preventive Analysis module to maintain the audit findings raised by the internal audit team Designed the Expense Management module and automated it for end to end in house expense flow Designed the PMO tool Parivartan used for tracking the projects end to end
Generate a Resume for a Business Analyst Job
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Technical Skills Application Servers IIS 6 0 Jboss 7 1 Database SQL Oracle and DB2 Report Tool iReport Crystal report Career GraphEducation Details Business Analyst Business Analyst Zensar Technologies Ltd Skill Details CRYSTAL REPORT Exprience 15 months DATABASE Exprience 6 months DB2 Exprience 6 months IIS Exprience 6 months IIS 6 Exprience 6 monthsCompany Details company Zensar Technologies Ltd description Location Goregoan Mumbai Client SUN Pharmaceutical Designation Business Analyst Role Requirement gathering gap analysis support end user training documentation company Proteus Technologies Pvt Ltd description Base Information Management Pvt Ltd Is a Mumbai base software service provider with core competency and proven track record of installations of Enterprise Wide Solutions Base customers come from industries as wide as Pharmaceuticals Life Sciences Plastics Engineering Chemicals company Wings Infonet Pvt Ltd description It is IT solutions Provider Company Company provides comprehensive technology solutions to Accounting trade payroll and Asset Management firms across the world company Hiral Tektronix Pvt Ltd description Software relates to recruitment HRMS accounting and Payroll Job Responsibilities ERP Implementation and after go live support Documenting user requirements and developing specifications for customization Integrating with other modules integration testing extending Post Go live support including training support to end users Drafting functional requirements for ERP systems to represent the processes and functions involved Guiding the users in using various modules and the management for various functional issues Delivering awareness about various reports available in ERP system for day to day transactions and for MIS reporting of departments System Audit for better results and follow ups for Observation Developing and designing report using iReport and crystal report
Generate a Resume for a Business Analyst Job
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
Generate a Resume for a Business Analyst Job
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
Generate a Resume for a Business Analyst Job
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
Generate a Resume for a Business Analyst Job
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
Generate a Resume for a Business Analyst Job
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
Generate a Resume for a Business Analyst Job
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
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Education Details BE Computer Science Mumbai Maharashtra Mumbai University HSC Mumbai Maharashtra Maharashtra State Board SSC Mumbai Maharashtra Maharashtra State Board Business Analyst Business Analyst Fino Payments Bank Skill Details Company Details company Fino Payments Bank description Key Role In depth requirement and input gathering Responsibilities and Achievements Conducted in depth requirement and input gathering from all concerned stakeholders Business SMEs Technical Architect and Business Architect to create artifacts like Business Requirement Document BRD to arrive at functional requirements for development team Created Functional Specification Document FSD highlighting the technical implementation and the use cases Led the Merchant Commission Module project from end to end and co ordinated for CUG and Live Designed the Account Opening Process flow end to end during the time when bank was going Live SPOC for all the configurations both account level and customer level in production Led the Cash Controlling Processes for the field users as per the requirement from the business team Design and build proof of concepts to validate the viability of alternate approaches and determine optimum choice Involved in Process Design for development of the products Performed Functional Testing of the entire system and provided support during UAT by preparing UAT test cases performing UAT tests to onboard new processes as BAU Worked with the development teams in arriving at detailed techno functional specifications participate in Feasibility Analysis Conducting twice a week meetings with the vendor to discuss the status of CRs and to resolve technical queries company Fino Paytech Pvt Ltd description Key Role Requirement gathering Development Testing Responsibilities and Achievements Requirement gathering preparation of traceability matrix preparation and execution of use cases developing of test plans based on requirements for Airtel Zambia National Partner Project Led the employee profile creation maintenance of employee details in the database Preparation of work flow end to end development and testing of the module Designed the work flow process of the CAPA Corrective Action Preventive Analysis module to maintain the audit findings raised by the internal audit team Designed the Expense Management module and automated it for end to end in house expense flow Designed the PMO tool Parivartan used for tracking the projects end to end
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
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Technical Skills Application Servers IIS 6 0 Jboss 7 1 Database SQL Oracle and DB2 Report Tool iReport Crystal report Career GraphEducation Details Business Analyst Business Analyst Zensar Technologies Ltd Skill Details CRYSTAL REPORT Exprience 15 months DATABASE Exprience 6 months DB2 Exprience 6 months IIS Exprience 6 months IIS 6 Exprience 6 monthsCompany Details company Zensar Technologies Ltd description Location Goregoan Mumbai Client SUN Pharmaceutical Designation Business Analyst Role Requirement gathering gap analysis support end user training documentation company Proteus Technologies Pvt Ltd description Base Information Management Pvt Ltd Is a Mumbai base software service provider with core competency and proven track record of installations of Enterprise Wide Solutions Base customers come from industries as wide as Pharmaceuticals Life Sciences Plastics Engineering Chemicals company Wings Infonet Pvt Ltd description It is IT solutions Provider Company Company provides comprehensive technology solutions to Accounting trade payroll and Asset Management firms across the world company Hiral Tektronix Pvt Ltd description Software relates to recruitment HRMS accounting and Payroll Job Responsibilities ERP Implementation and after go live support Documenting user requirements and developing specifications for customization Integrating with other modules integration testing extending Post Go live support including training support to end users Drafting functional requirements for ERP systems to represent the processes and functions involved Guiding the users in using various modules and the management for various functional issues Delivering awareness about various reports available in ERP system for day to day transactions and for MIS reporting of departments System Audit for better results and follow ups for Observation Developing and designing report using iReport and crystal report
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
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IT Skills Area Exposure Modeling Tool Bizagi MS Visio Prototyping Tool Indigo Studio Documentation MS Office MS Word MS Excel MS Power Point Testing Proficiency Smoke Sanity Integration Functional Acceptance and UI Methodology implemented Waterfall Agile Scrum Database SQL Testing Tool HPQC Business Exposure Education Details Bachelor Of Computer Engineering Computer Engineering Mumbai Maharashtra Thadomal Shahani Engineering college Diploma Computer Engineering Ulhasnagar Maharashtra Institute of Technology Secondary School Certificate Ulhasnagar Maharashtra New English High School Senior Business Analyst RPA Senior Business Analyst RPA Hexaware Technologies Skill Details DOCUMENTATION Exprience 47 months TESTING Exprience 29 months INTEGRATION Exprience 25 months INTEGRATOR Exprience 25 months PROTOTYPE Exprience 13 monthsCompany Details company Hexaware Technologies description Working as a RPA Business Analyst company BBH Brown Brothers Harriman Co description is a private bank that provides commercial banking investment management brokerage and trust services to private companies and individuals It also performs merger advisory foreign exchange custody services commercial banking and corporate financing services Responsibilities Performed Automation Assessment of various Processes and identified processes which can be candidates of RPA Conducting Assessment that involves an initial Understanding of the Existing System their technology processes Usage of the tools Feasibility of tool with automation tool along with automation ROI analysis Preparing the Automation Potential Sheet which describes the steps in the process the volume and frequency of the transaction the AHT taken by SME to perform the process and depending on the steps that could be automated Automation potential and the manual efforts that will be saved are calculated Calculating the complexity of the Process which is considered for automation and depending on all these factors Number of Bots and Number of Automation tool Licenses are determined Implementing a Proof of Concept POC to Validate Feasibility by executing the selected critical use cases for conducting a POC which will helps to identify financial and operational benefits and provide recommendations regarding the actual need for complete automation Gathering business requirements by conducting detailed interviews with business users stakeholders and Subject Matter Experts SME s Preparing Business Requirement Document and then converted Business requirements into Functional Requirements Specification Constructing prototype early toward a design acceptable to the customer and feasible Assisting in designing test plans test scenarios and test cases for integration regression and user acceptance testing UAT to improve the overall quality of the Automation Participating regularly in Walkthroughs and Review meetings with Project Manager QA Engineers and Development team Regularly interacting with offshore and onshore development teams company FADV First Advantage description is a criminal background check company that delivers global solutions ranging from employment screenings to background checks The following are the processes which were covered Email Process Research Process Review Process Responsibilities Requirement Gathering through conducting Interviews Brainstorming sessions with stakeholders To develop decision models and execute those rules as per the use case specifications To Test validate the decision models against document test data To maintain and enhance the decision models for changes in regulations as per use case specifications Responsible for performing the business research that will make a business growth Developing a clear understanding of existing business functions and processes Effectively communicate with the onsite clients for the queries suggestions and update Giving suggestions to enhance the current processes Identifying areas for process improvement Flagging up potential problems at an early stage Preparing PowerPoint presentations and documents for business meetings Using any information gathered to write up detailed reports Highlighting risks and issues that could impact project delivery Able to work accurately To develop and maintain documentation for internal team training and client end user operations To work efficiently with team members and across teams To mentor and train junior team members company Clinical Testing Lab Work and Diagnostic Testing description IQVIA provides services to its customers this includes Clinical Testing Lab Work and Diagnostic Testing under clinical trial These customers need to pay to IQVIA and aging details and invoices are generated for the same The following are the processes which were covered Tracking Payments Automated Real Time Metrics Reporting Dashboard Past Due Notifications AR Statements Credit Rebill Responsibilities Conducting meetings with clients and key stakeholders to gather requirements analyze finalize and have formal sign offs from approvers Gather and perform analysis of the business requirements Translating the business requirements into the Business Requirement Document BRD Functional Requirement Document FRD Facilitating meetings with the appropriate subject matter experts in both business and technology teams Coordinating with business user community for the execution of user acceptance test as well as tracking issues Working collaborating and coordinating with Offshore and Onsite team members to fulfill the BA responsibilities from project initiation to Post Implementation Reviewing the test scripts with business users as well as technology team Execute test scripts with expected results for the System Integration Test SIT and User Acceptance Test UAT Coordinating and conducting the Production Acceptance Testing PAT with the business users Creating flow diagrams structure charts and other types of system or process representations Managing changes to requirements and baseline through a change control process Utilizing standard methods design and testing tools throughout project development life cycle Work closely with the operational functional teams operations management and personnel and various technology teams to facilitate a shared understanding of requirements and priorities across all areas company Eduavenir IT Solution description Project M B M S M B M S is an Inventory management application that allows user to manage inventory details of different warehouses having different products located at various locations and help extract what goods have been procured sold or returned by customers It generates automated invoicesalong withcustomized reports It also managescustomer complaint and resolution system implementation along with automated MIS on monthly basis Sales and forecastingis also developed on MIS System and the streamlining of process of warehousing and dispatch along with online proof of delivery management system POD documentation is generated Responsibilities Participate in requirement gathering discussion with client to understand the flow of business processes Analyze the requirements and determine the core processes develop Process Documentation and ensure to stay up to date in conjunction with on going changes Participate in process flow analysis and preparing BRD SRS Coordinating with developers designers operations teams for various nuances of the project communicate the stakeholder requirements from requirement enhancement to implementation and finally deliver the same within estimated timeframe Support UAT by reviewing test cases manage version control of documents software builds Coordinate with the stakeholders for UAT sign off and coordinate internally for production movement till Golive stage of the application Provide demo and training to internal and end user using PowerPoint presentation Resolving project functional technical issues during UAT Prioritizing the Production bugs and resolving the same within the estimated timeframe Preparing Project Status Report and Production Bugs Status to all the stakeholders Promoting and Networking for online trading platform Designing query sheet for obtaining and comparison of quotes from various vendors Development of product codes material codes for inventory management Master Data Management company CAPGEMINI Head Office description Type Mobile and Device Testing Duration January 2014 August 2014 Follet An application which takes an electronic request from the user for the books he requires from a particular follet store This detailed information about books that will include the name of the book its price the date of the transaction and the parties involved which will then be sent to follet stores User then create request for one or more books for a given date This request is then processed further and user gets a mail of the date when he will be provided with that book Responsibilities Understanding the needs and business requirements Preparing BRD SRS by eliciting all the requirements from the client and SMEs Understanding the dependency of the modules in the system Preparation of test plan for Unit level and Integration level Preparation and execution of test cases Defect tracking Issue Resolution Risk Monitoring Status Tracking Reporting and Follow up Preparation of Test Completion report company CAPGEMINI Head Office description company CAPGEMINI Head Office description Humana is a health care insurance project of U S which deals with supplying various medicines to citizens as per the doctor s reference and patient s insurance policy This application keeps track of all the medicines user has consumed in the past and generates a patient history A citizen is given a drug only after the doctor s reference so the doctor s information is also linked with the patient s history Responsibilities Understanding the requirements and getting clarifications from client Involved in writing test cases based on test scenarios and execute them Ensuring Test Coverage using Requirement Traceability Matrix RTM Preparation of Test Completion report company CAPGEMINI Head Office description Testing Trends WQR World Quality Report is an application which allows the users to take a survey on different methods and technologies used for testing Users can choose to answer any type of questions under three different categories Users have a facility to search view and export the data to excel Also users get daily and weekly reports through email about the new trends in testing implemented around the globe Testing Trends WQR app is available on Android and IOS platforms Responsibilities Understanding the requirements and getting clarifications from client Writing test cases based on test scenarios and executed them Performing different types of testing such as Functional Integration System and UAT Defect resolution and maintenance of the application
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
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TECHNOLOGICAL SKILLS Knowledge of Computers on the Windows platform Fluency in MS Office Applications such as Excel Word PowerPoint etc HTML JAVA PHP ATTRIBUTES Hardworking towards achieving the Goal Good communication skills Quick learner Good interpersonal relationEducation Details January 2016 to January 2018 MMS Mumbai Maharashtra University of Mumbai January 2016 to January 2018 MMS Management Mumbai Maharashtra University of Mumbai January 2014 B Sc Bandra MAHARASHTRA IN Rivzi College January 2011 HSC Bandra Maharashtra IN St Andrews College January 2011 HSC Allana Junior College January 2009 SSC Canossa High School January 2008 SSC Maharashtra State Board Business Analyst Business Analyst Mass Group of Companies Skill Details EXCEL Exprience 23 months HTML Exprience 6 months JAVA Exprience 6 months PHP Exprience 6 months POWERPOINT Exprience 6 monthsCompany Details company Mass Group of Companies description Key Role Analyst Responsibilities Manage risk and provide risk management process Liaise with other project areas to coordinate with interdependencies and resolve issues Analyse and map business process Guide stakeholders on devising effective and efficient approaches to achieving project objectives Preparation of various Derivable i e Business requirement functional requirement and report specification company Commversion Pvt LTD description Responsibilities Employee Satisfaction reports Evaluate overall work Internal Audit Maintain timesheet validation Set Simple and performance driven compensation strategies and polices
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Key Skills Requirement Gathering Requirement Analysis Design Specifications Client Communication System Documentation Problem solving SDLC Operating Systems Windows OS UNIX Linux Ubuntu Languages Java C Web Languages JavaScript HTML Tools Citrix Software System Architect Quality Center v9 0 v10 0 Tortoise SVN DOORS Artifact Viewer JformDesigner JIRA Microsoft D365 Other Skills Microsoft Office MS Excel MS PowerPoint MS Visio AutoCAD VLSI MS CIT Certified Education Details January 2012 BE Electronics Mumbai Maharashtra Mumbai University January 2006 Maharashtra State Board Business Analyst Business Analyst Intertek India Pvt Ltd Skill Details SDLC Exprience 75 months VISIO Exprience 60 months REQUIREMENT GATHERING Exprience 15 months Documentation Exprience Less than 1 year months Functional Testing Exprience Less than 1 year months Business Analysis Exprience Less than 1 year months Jira Exprience Less than 1 year monthsCompany Details company Intertek India Pvt Ltd description Business Analyst Key responsibilities include Requirements Gathering Requirements Analysis Documentation like FRD creation Providing KT sessions to the team Having Client Communication Gap Analysis company Intertek India Pvt Ltd description Requirement Gathering from Businesses Creating FRDs Vendor interaction for functional and technical disciplines Creating Project Plan Walkthrough to team regarding the requirement Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Creating UAT Test cases Executing the same Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 Inlight Feb 2018 till date Platform Net Description Inlight Supplier Risk Assessment Application Inlight is an Application designed to assess the Suppliers within the Supply chain The Application on boards the Importers Exporters and Suppliers Based on the role they perform a Questionnaire is assigned to them and they fill out the Questionnaire Basis the answer a scoring methodology is defined and the Suppliers are assessed to be Critical High Medium and Low This helps in assessing the risk involved in working with certain Suppliers in the Supply chain Beyond Curriculum Completed Internship in L T Attended Logistics Business School Training in Germany A1 Certified in German Language Travelled Onsite for Business Meetings and Discussions with Clients Personal Dossier company AllCargo India Pvt Ltd description FRD creation Client communication Vendor Management Having product Walk through with the team company AllCargo India Pvt Ltd description Requirement Gathering from Businesses Creating BRDs and FSDs Vendor interaction for functional and technical disciplines Creating Project Plan Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details Project 1 CRM Nov 2017 to Feb 2018 Platform Microsoft D365 Description CRM Sales Management System CRM is a Software solution specially designed for handling Sales Management This is a product provided by Microsoft which helps in tracking the sales of company the activities of the salesperson 360 degree view of customer accounts This basically helps to get the overall status and view of various businesses the company is achieving from different Customers A platform where the salesperson provides the details of Lead Opportunity Accounts and Businesses Available on Cloud Project 2 Credit Risk Nov 2017 to Feb 2018 Platform Net Description Credit Risk Customer credit check Management System Credit Risk is a Software solution specially designed for checking the credit status of the customer from which businesses are gained The software basically is designed to take the KYC and the consent from the customer For those customers who provide the consent the credit report and monitoring report are obtained from the Credit Bureau Based on the reports the customer health can be determined and business with them can either be or discontinued Work Experience 3 company Capgemini India Pvt Ltd description Client DB Schenker Analyzing business requirements and defining consistent correct and complete specification Change Proposal Management Effort Estimation Impact Gap Analysis Actively participate in Change proposal implementation testing and define ways for improvement enhancement Defect analysis clarifying functional queries of team members developers Prepare Requirement document User manual Test cases and training material Impart business process knowledge transfer to the team members Prepare business functional process workflow using Visio UML etc Working knowledge of OOAD Object Oriented Analysis Design concept Helping the Junior BAs in their work Supervising their work Tools Applications System Architect DOORS UML designs concepts HP Quality Center MWB Jformdesigner Test Management Test Data creation Test Case writing Test Case Execution Manual Regression tests at various stages in the SDLC Project Details company Capgemini India Pvt Ltd description Platform Java Description TANGO Sea Air Cargo Management System TANGO is a Software solution specially designed for handling sea and air cargo Import Export Management TANGO manages the creation of Shipment Tracking the shipment via multiple service legs i e Pick up Delivery leg etc It helps in managing the end to end shipment with respect to the entire department involvement globally Work Experience 2 company Capgemini India Pvt Ltd description
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Education Details February 2006 to February 2006 TYBCOM Commerce mumbai Business Analyst Business Analyst Skill Details Company Details company Motilal Oswal description Business Analyst Handling IT Operation for Institutional Equities Maintain Daily MIS in Excel for CAG Research Derivative Sales team Preparing Auto Dashboard For Research Sales Trading team Working on Excel Macro to Create Innovative Report Working on Block Related Data Working on BD Fund from different GEO Working on Investors Corporate Meeting to track Corporate Block Fund Interest in Sector company FSS description Project Description Maintain and prepare cash indent cash report cash position and cash planning Responsibilities Maintain Daily MIS in excel Provide complete information about MIS ATM Maintain and prepare cash indent cash report cash position cash planning Co ordinate with BANK CASH DEPARTMENT Co ordinate with custodians DEGREE COURSE YEAR of PASSING GRADE INSTITUTE UNIVERSITY BOARD PERCENTAGE company ANGEL BROKING description Reporting Assistant Manager SR Manger Responsibilities Handling team of 14 Quality assurance team members Maintain Daily MIS in excel of team productivity Maintain and prepare repots adding comments on remark mailing client for modification of given number Mailing reports to different branches Coordinating with RM Provide complete information about script to client
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BUSINESS DEVELOPMENT Career Overview Committed and motivated professional with exceptional customer service and decision making skills Extensive experience working with a diverse client base and delivering results High achieving professional possessing excellent communication organizational and analytical capabilities Background in business development customer service and project management Skill Highlights Problem resolution Results oriented Meticulous attention to detail Managing multiple priorities Microsoft Office proficiency Customer relations specialist Employee training and development Core Accomplishments Data Organization Improved office organization by compiling quarterly budget reports financial spreadsheets organizational charts and company data reports using advanced Microsoft Excel functions Coordinated all department functions for team of 40 Increased office organization by developing more efficient filing system and customer database protocols Customer Service Handled customers effectively by identifying needs quickly gaining trust approaching complex situations and resolving problems to maximize efficiency Planning Arranged scheduled and coordinated all logistics and travel itineraries for staff of 40 employees Ensured staff was equipped with all necessary supplies and collateral for long distance travel Scheduling Facilitated on boarding of new employees by scheduling training answering questions and processing paperwork Professional Experience Business Development February 2015 to September 2015 Company Name City State Responsibilities have included setting up new with vendors manufactures and contractors by implementing effective networking and content marketing strategies Added value to marketing material by introducing creative advertising concepts Generated new sales opportunities through direct and telephone selling and emails Coordinated and managed major proposal processes from initiation to implementation Successfully established effective systems for record retention by creating database for daily correspondence tracking Standardized department filing system to increase efficiency Service Manager November 2014 to February 2015 Company Name City State Developed implemented and monitored programs to maximize customer satisfaction and manage on site customer service representatives Interviewed hired and trained new quality customer service representatives System Technology Specialist November 2012 to January 2014 Company Name City State Support customers with reconfiguring of system software Trouble shoot and repair systems in timely manner per customer contracts Assist with bringing new systems on line and training Project Manager April 2012 to November 2012 Company Name City State Define project scope goals and deliverables Manage cost schedule and performance of project while working to ensure the ultimate success and acceptance of the project Mentor staff consulting excellence and encouraged best practice of company standards Support Manager April 2011 to December 2011 Company Name City State Responsible for departmental staffing needs performance management training and development and daily management of customer service employees Manage all service issues to customers satisfaction to 98 Developed quality assurance program that reduced warranty calls by thirty percent in the first two months realigned staging and routing process to create more steam lined operation minimizing overtime first time service calls were completes at a 20 higher success rate maintain and track monthly reports customer satisfaction warranty expenditure outstanding work order reports Develop plan for sales department for reoccurring revenue Member of KAIZEN board Support all departments on an as needed basis Project Administrator September 2006 to December 2011 Company Name City State Responsible for creating and maintaining project records hard and electronic copies transmitting them accordingly to internal and or external customers Create and maintain budget reports on all active jobs Supporting the project managers with any additional reports scheduling RFI s purchasing create and update job submittal packets and operation manuals coordinate training for internal and external customer Education High School Diploma 1996 Denver High School City State General Studies Front Range Community College City State General Studies Skills Active Learning Client Relations Computer Proficiency Creative Problem Solving Critical Thinking Data Collection Data Entry Documentation Email Executive Management Support Filing Internet Research Letters and Memos Minute Taking Multi Task Management Organizational Skills Research Scheduling Service Orientation Speaking Spreadsheets Travel Arrangements
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BUSINESS DEVELOPMENT REPRESENTATIVE Summary Dedicated Business Development Representative who is a detail oriented self starter and congenial salesperson who has excelled in closing percentages Background in inside sales and customer service Skills FCA Kain Automotive training 3 steps to digital success Chrysler Certified Employee CRM training Highlights Seasoned in conflict resolution Strong organizational skills Energetic work attitude Adaptive team player Telephone inquiries specialist Multi line phone talent Exceptional communication skills Excellent time management Leadership abilities Quick Learner Experience Company Name City State Business Development Representative 07 2016 to 10 2016 Answered customers questions regarding products prices and availability Emphasized product features based on analysis of customers needs Responded to all customer inquiries in a timely manner Shared product knowledge with customers while making personal recommendations Maintained friendly and professional customer interactions Company Name City State Internet Social Media Manager 12 2015 to 07 2016 Answer customers questions about products prices availability product uses and credit terms Recommend products to customers based on customers needs and interests Consult with clients after sales or contract signings to resolve problems and to provide ongoing support Create and publish gravitating posts on various social media forums Facebook Twitter Instagram etc Respond promptly to all reviews regarding the company Compose and send compelling email blasts weekly to generate business Conduct weekly meetings discussing current sales percentages of the Business Development Department Update information on the company website frequently Company Name City State Manager 10 2014 to 04 2015 Trained new employees and brought them up to the restaurant standards Finished all tasks in a timely manner Oversaw all customer complaints and assist the problem correctly for the best benefit of the customer and the store Company Name City State Server Lead Bartender 04 2012 to 07 2015 Provided excellent customer service Worked closely with other servers and kitchen staff to ensure that the restaurant runs efficiently
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SALES AND BUSINESS DEVELOPMENT Executive Summary Sales management professional with over 15 years in business and management roles Demonstrates a passion for building relationships cultivating partnerships and growing businesses Core Qualifications Business Development Project Management B2B Sales Continuous Improvement Expert Staff Development and Training Operations Management Quality Auditor Customer Service Management Process Management Operations management Professional Experience Sales and Business Development February 1753 Company Name City State Build Client Brand Image and Drivie Profits Generate B2B revenue streams through drip emails and cold calls Successfully target and approach various businesses and groups to educate on client services and create a positive image for client brand while driving incremental sales and profit Target geo specific communities and businesses schedule appointments for staff introduce special promotions provide special incentives Leverage unique Order Management system for proper monitoring and fulfillment Successfully utilize follow up campaigns to foster relationships Generate campaign analysis and reporting for ROI and client objective goals Sales Project Manager February 1753 Company Name City State Directed strategic initiatives to exceed contracted business objectives Executed end to end customer experience management estimating art renderings code and ordinance verification order fulfillment production management subcontracting and coordinating local installers billing and sales projections reporting Surpassed revenue goals growing sales incrementally from 265K in May to over 600K in August Brand Manager Volvo Genuine Parts District Parts Manager February 1753 Company Name City State Grew sales in C class Dealers 13 in two US regions year over year Executed the consistency and direction of the Volvo Brand throughout supply chain Identified developed and evaluated marketing strategies based on knowledge of company objectives and market trends Exceeded departmental sales margin objectives developed availability improvements designed PMR origination and tracking kpi s improved technical support and innovation through Vehicle Modular Teams Worked nationally with the Parts organization to formulate policies and procedures that are profitable efficient and customer focused Served as liaison and support for the field organization with product offerings stocking levels technical problems and other part problems Represented the Volvo Brand and its accomplishments in sanctioned National Truck Shows and Regional Supplier meetings Trained 56 Dealerships in best practices for the following online sales market penetration business modeling ROI on Outside Sales throughout the United States and Canada VAS Parts Manager Company Name City State Positions Held Report Manager in 1999 promoted to Database Administrator in 2000 promoted to Business Analyst in 2001 promoted to Parts Quality Supervisor in 2002 and promoted to Customer Service Manager in 2004 Successfully managed the activities of 17 20 direct reports in a 24 7 call center environment Interviewed hired and trained new quality customer service representatives Improved service quality and increased sales by developing a strong knowledge of company s products and services Implemented new E business program and Cisco VOIP system Routinely prepared and evaluated CRM reports to identify problems and areas for improvement Developed and implemented ISO and COPC policies procedures and process improvement initiatives to improve retention rates and increase customer satisfaction Effectively communicated with team members to maintain clearly defined expectations Successful Lead Auditor on a team that brought VPNA to ISO Certification Developed Measured Analyzed and Maintained process control KPI s to manage business processes using COPC a Six Sigma methodologies based business systems model Education Supply Chain Management University of North Carolina City State Post Baccalaureate in Supply Chain Management coursework Bachelor of Science Sport Management Guilford College City State Skills Appointment Setting Art B2B Billing Business Analyst Business Development Business Modeling Business Operations Business Process Expert Business Systems Call Center Manager Coaching Cost accounting Customer Relations Customer Service Expert Database Administrator E business Director Estimating Innovation Inventory Control ISO Team Leader Logistics Managing marketing market meetings 2000 Outside Sales policies POS process control process improvement production management program implementation project management Quality reporting research retail Sales scheduling Six Sigma Supervisor Supply Chain Management Teacher technical support Sales Software Salesforce com Desktop Publishing Software Photoshop Illustrator
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BUSINESS DEVELOPMENT MANAGER STAFFING MANAGER Professional Summary Innovative Manager seeks position offering opportunities for new professional and personal challenges Self starter with a positive can do attitude who is driven to learn improve and succeed Over 10 years of proactive and indirect diverse recruiting and staffing experience Education and Training 2003 Bachelor of Science Health Science option in Health Management and Marketing California State University of Hayward City State United States Skill Highlights Staffing management ability Proven patience and self discipline Relationship and team building Staff training and development Critical thinking proficiency Compensation benefits administration Skilled negotiator Account management Excellent written and verbal communicator Enthusiastic team player Problem solving Billing Attention to detail Recruiting and selection techniques Proficient communicator Contract review Cold calling Hiring recommendations Interviewing Strategic planning Multi tasking ability Skills Proficient with Microsoft Word Excel PowerPoint Access and Outlook Express Optimizer WFX Stafferlink Healthtrust and Bullhorn Maintaining active databases of various hospital proprietary software technology systems Professional Experience 08 2006 to Current Business Development Manager Staffing Manager Company Name City State Manage full cycle staffing recruiting and maintain a database of clients and applicants that is aligned to the business opportunity in the market for recruitment staffing and placement Responsible for job postings hiring interviewing and training new employees Generate new accounts by implementing effective networking and content marketing strategies Manage budget forecasting goal setting and performance reporting for all accounts Negotiate rates to cut costs and benefit corporate partnerships Demonstrate knowledge of HIPAA Privacy and Security Regulations Conduct reference and background checks on all job applicants Developed creative recruiting strategies that met anticipated staffing needs Communicate the duties compensation benefits and working conditions to all potential candidates Contact all job applicants to inform them of their application status Work with Director of Nursing and Human Resource Directors to ensure all healthcare organization is able to support business growth Coach and counsel employees regarding attendance performance mediate employee disputes and complaints Respond Onboard new employees in the time reporting and payroll systems Manage payroll and time and attendance systems 05 2003 to 08 2008 Staffing Coordinator Company Name City State Created and maintained all absentee calendars agency nurse schedules and staff meeting minutes Maintained all confidential personnel files licensing and CPR compliance records Develop computerized schedules for assigned nursing units based on established staffing patterns policies approved employee preferences and managers requests Revises and adjusts unit schedules as needed in consultation with nurse managers Proactively adjusts and allocates core registry and float nursing personnel to provide adequate coverage to clinics and inpatient areas to strategically meet real time staffing requirements in the most cost effective manner 05 2003 to 08 2008 Staffing Manager Company Name City State Manage full cycle staffing recruiting and maintain a database of clients and applicants that is aligned to the business opportunity in the market for recruitment staffing and placement Responsible for job postings hiring interviewing and training new employees Generate new accounts by implementing effective networking and content marketing strategies Manage budget forecasting goal setting and performance reporting for all accounts Negotiate rates to cut costs and benefit corporate partnerships Demonstrate knowledge of HIPAA Privacy and Security Regulations Conduct reference and background checks on all job applicants Developed creative recruiting strategies that met anticipated staffing needs Communicate the duties compensation benefits and working conditions to all potential candidates Contact all job applicants to inform them of their application status Work with Director of Nursing and Human Resource Directors to ensure all healthcare organization is able to support business growth Coach and counsel employees regarding attendance performance mediate employee disputes and complaints Respond Onboard new employees in the time reporting and payroll systems Manage payroll and time and attendance systems
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BUSINESS DEVELOPMENT Executive Profile Over 17 years of demonstrated operational consulting and architecture experience in IT development implementations and architectures with a proven background in capturing new business ranging from 1 Million to over 1 5 Billion Total Contract Value Experienced leader with strong business and technical skills Successful track record of supporting bid analysis and decomposition of requirements to provide strategic IT architectures that meet demanding functional financial and technical needs while meeting security requirements Provides technical leadership in the areas of transformations strategies and implementations to bring demonstrable value to streamline IT spend and reduce the TCO of IT Skill Highlights Project management Leadership communication skills Client account management Business development Customer oriented Market research and analysis Professional Experience Business Development January 2013 to January 2014 Company Name City State Served as business development and principal solution architect consultent for Elevate Technology Solutions Federal Practice Captured activities included opportunity assessment pipeline qualification and development customer relationship building teaming partner selection and negotiation vendor evaluation cost and schedule pursuit estimation executive management reviews and project planning Managed bid efforts by executing all phases of the capture lifecycle process Provided regular briefings to executive management concerning overall pipeline status and also updates to specific capture pursuits Lead adjacent growth and new growth strategies in white space areas Worked all phases of the proposal lifecycle from opportunity identification and customer relationship building to partner selection development and delivery Researched and developed clients and executed customer call plans to shape program requirements early increase customer intimacy and improve our position within the target agency Identified potential Source Evaluation Board SEB members and developed call plans to effectively influence key decision makers Developed relationships with key teaming partners and major software vendors that compliment our solution sets Led competitor black hat assessments and related PTW activities Deals Won include United States Agency for International Development USAID Engineering of Information Technology Infrastrucutre and Systems USAID M CIO PIV NPE U S Securities and Exchange Commision National Exam Program Support Services SEC Neat Pi SEC Office of Compliance Inspection and Examination Analytics Support Asset Verification Support eDiscovery and Exam Management Support Senior vArchitect Senior Solution Architect January 2012 to January 2013 Company Name City State Direct internal parent and partner Program Capture and Business Development teams responding to RFI RFQ RFP and unsolicited proposals that lead to successful capture of new business opportunities Deals won include CSC Eagle Alliance Boeing Lockheed Martin NASA MHS Army and Navy Engage clients at the Cxx level to articulate all aspects of VCE offerings including Cloud based Products and Services including presenting the value proposition and company roadmap through onsite phone and WebEx presentations Architect innovative technical solutions to meet the needs of both Public Sector and Federal Systems Integrators increased IT requirements while supporting reduced IT budgets including developing Proof of Concept and technology demonstrators in the Cloud Computing space Authored pre sales documentation to include SOW s SLA s Economic Impact Calculator Project Proposals Product Service Costs and White Papers Lead technical business development of key accounts providing technical and strategic solution architectures for VCE Parent Company and Client needs Design Cost Modeling of solutions for various bids across multiple client verticals managing partners and sub contractors throughout the bid process mapping requirements to solutions providing a cohesive solution lead proposal text authoring and review of proposal documents with VCE and parent companies including Cisco EMC and VMware Principal Business Architect Leader January 2009 to January 2012 Company Name City State Identified business targets gathered assessed and qualified requirements prepared cost models and developed proposal artifacts including SOW WBS CONOPS BOE LOE and SLA for pursuit and successful capture of new business Public Sector opportunities Developed operational and technical strategies and solutions for CSC s North American Public Sector Areas of expertise include Cloud Computing Service Desk Desktop Support Network Monitoring and Communication Network Services which are now part of the NPS New Business Service Offerings and Standard Operating Procedures SOP Developed key relationships and teaming agreements with federal prime government contractors small business subs and technology vendors that lead to streamlined processes to go after large federal business capturing several business opportunities for CSC NPS FY 2011 CSC Main Thrust New Business deals won TCV 461 Million US Visit Eagle 100 Million GSA FAS Hosting Alliant 192 Million Maryland Medicare Medicaid MERP and 300 Million DHS Work Place as a Service Cloud Computing Eagle Senior Sales Engineer January 2007 to January 2009 Company Name City State Effectively demonstrated product solutions through presentations both on site and web conference marketing campaigns and new media advertising for capture of opportunities for over 200 diverse accounts within Commercial Non Profit and Government Contracting organizations including U S Based and International customers Developed and executed tactical win strategies including Reduced Costs Productivity Improvement Governance Risk Compliance Business Continuity and Disaster Recovery Managed business solutions responding to various RFP RFI and RFQ that lead to a 60 win ratio over a two year period Boosted potentiality of securing high value client accounts through business development relationship building skills advancing organizational objectives as a Subject Matter Expert Customer requirements often met or exceeded by providing tremendous cost savings and ROI Sold over 1 000 licenses 300 WAN Optimization Devices and 5 Global Managed Service Contracts within 24 month period leading to exceptional performance of exceeding 150 OTE Senior Information Technology Consultant January 2002 to January 2007 Company Name City State Performed program management oversight of implementation plan timelines issues risks and successes to maintain a portfolio of projects Assess results determine and implement risk mitigation solutions Through effective business development strategies worked closely with client stakeholders to understand emerging customer needs gain competitive positioning and requisite capabilities to successfully capture new business opportunities including North American Call Center Global Managed Desktop Services and End User Field Support for Pfizer Executives Effectively demonstrated project management and leadership skills to develop and implement several technical solutions based on ITIL and Six Sigma standards Managed design and implementation of new Remedy IT Service Management to track change incident and problem management services Through research best practices industry standards saved customer Business Units over 60 in technical systems implementation costs with a total savings projected to more than 150 Systems Engineer January 1999 to January 2002 Company Name City State Configured and maintained Windows NT Server Win2k for corporate production and test environments including both servers and client upgrades Tested and installed all server and client applications and designed technical installation procedures for implementation of Market data applications Led team developing Help Desk supporting LAN network and end user client base of 250 end result was launch of a 24 7 Market Call Center for support Implemented Data Center environment to include Disaster Recovery and Production environment Reduced over 45 costs of IT Operations by implementing processes methodologies and procedures based on industry standards Regional Account Manager January 1997 to January 1999 Company Name City State Successfully established relationships with new accounts in multi regional territory Managed account base of over 267 1999 which is an increase of 219 accounts from 1997 Developed strategic referral system which provided continuous leads for new business development Received President s Club Award for two consecutive years Achieved Top Account Manager Status from 1997 Q2 1998 Q2 Education EMC Isilon Scale Out Storage 2013 EMC E20 322 Solutions Design for Technology Architects 2013 EMC Information Storage and Management v2 2013 EMC Storage and Information Infrastructure Solution Design Concepts v6 2013 Architecting VCE Vblock Infrastructure Platforms 2012 Architecting VCE Vblock System 100 2012 Architecting VCE Vblock System 200 1 2012 Strayer University Bachelor of Science Information Systems Information Systems Certifications SBA 8 a Certification estimated 2015 ITIL v3 Foundation Certificate VMware Technical Sales Professional 5 VTSP 5 VMware Sales Professional 5 VSP 5 VMware MGMT Management 5 Riverbed Certified Solutions Professional Palo Alto Networks Certificate CompTIA A Certificate CompTIA Network Certificate Castle Rock SNMPc Certificate Skills A advertising Architect Army articulate Agency budgets business development business solutions Calculator Call Center Cisco competitive Concept Contracts Client clients delivery Disaster Recovery documentation executive management Government Help Desk Information Technology ITIL ITIL v LAN Lockheed Martin MGMT managing marketing Market Exchange Office win Win2 Windows NT Server Modeling Navy Neat negotiation Network Networks new business development new media Optimization organizational positioning presenting presentations prime processes Profit program management project management and leadership project planning Proposals proposal relationship building research RFI RFP Sales Securities servers Six Sigma SLA SOP strategic Technical Sales Desktop Support White Papers phone upgrades WAN
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BUSINESS DEVELOPMENT Professional Summary Seeking meaningful part to full time employment with an organization that could benefit from my professional experience with business development management and training business support Core Qualifications Years of advertising and marketing Years of experience developing and maintaining a marketing plan and budget Years of experience of staff training and on site coaching Maintain great working relationships Use out of the box thinking to find solutions to very complex issues Years of experience on product development and launch in to the marketplace Skilled at design software such as inDesign Illustrator Photoshop Maintain great attitude in stressful times Versatile with various personality types Mentoring spirit love to see others succeed Open mind to change Open to learning and continuously improving Experience 01 2012 to 01 2014 Business Development Company Name City State Developed start up budget of 500 000 for new business corporation Collaborated with business partners in design and creation of entire business concept Developed logo menus designed advertisements radio spots flyers cards etc for marketing new business Created cost controls Interviewed hired and trained entire staff Created and maintained strong regular clientele Personal interaction with guests Identified and solved areas of concern for guest recovery Operations Lead in running operations Ongoing coaching of staff Financial management of business Helped create marketing materials to grow business Met and maintained all state requirements and regulations Food safety regulations and procedures Bar liquor license laws and regulations Lead management team Oversaw payroll and bookkeeping Created and maintained social media including ongoing website changes Set up and maintained an entertainment schedule budget and promotional materials Implemented employee incentive programs Developed and executed guest loyalty programs Purchasing Manager Maintained weekly inventory Oversaw weekly ordering of all food and supplies necessary to run the operations Ran weekly meetings with chefs and partners to strategize and implement new ideas and programs Established and maintained cost controls and profit analysis Collaberated with national brands to help brand their product with ours Teamed up with national brands to promote events with POS materials giveaways and specials Partnered with major suppliers on rebate programs contract negotiations and identifying cost savings Worked with major suppliers to figure plate cost to identify profitable and non profitable items and menu placement 01 1985 to 01 2011 Business Management Company Name City State Lead management team Developed guest loyalty programs Developed guest satisfaction procedures Developed and implemented policy and procedure manuals Created recipe guides and plating procedures for 14 units to maintain consistency Created all print and marketing materials Created and maintained social media and maintained website changes Corporate Trainer Lead in training motivating and coaching of over 1000 staff members Help others to see the potential in themselves Help others to take the steps necessary to advance in the company Developed training manuals Developed job descriptions for every position within the company Worked with chefs to create recipes and specials to keep things fresh while maintaining cost controls Retail Product Development Help develop retail product packaging and labels Helped worked with food processing authorities to establish shelf stability ingredient and nutritional information for labels Helped worked with retailers to establish brand in the market Big box stores Retail grocers Convenient stores Met with national buyers to sell products Developed promotional and sales programs Created POS material Presented annual deals and purchase incentives Set up co marketing with national brands Participated in product demos Took product to national food shows Represented product in national cooking competitions Education 1994 Bachelor of Science Biology 1994 Graduated UNM Bachelor of Science Degree with a major in Biology Professional Affiliations Juvenile Diabetes Foundation American Heart Association Make a Wish Foundation Skills Coaching Cost Controls Marketing Point Of Sale Promotional Advertising and Marketing Sales Business Management Cooking Corporate Trainer Food Processing Packaging Plating Product Demos Product Development Retail Retail Marketing Sales Programs Training Manuals Budget Business Development Purchasing Financial Management Food Safety Incentive Programs Inventory Operations Ordering Payroll Purchasing Purchasing Manager Fundraising Great Attitude Illustration Marketing Plan Mentoring Photoshop Solutions Staff Training
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DIRECTOR OF BUSINESS DEVELOPMENT Summary SALES BUSINESS DEVELOPMENT LEADER Sales Business Development Leader with career track of driving substantial profit margin and sales growth through strategic leadership and client development Noted record of delivering revenue growth through devising strategies expanding market opportunities and establishing brand recognition Recognized for ability to utilize innovative sales techniques to enhance business practices and improve productivity and profit results Strengths in forging client and vendor relationships focused on driving bottom line results and top line performance Skills Business Development Sales Leadership Client Development Strategic Planning Market Expansion Team Building Leadership Client Engagement Market Analysis Competitive Positioning Sales Presentations Sales Forecasting Vendor Sourcing Relations Change Management Process Improvement Profit Improvement Experience January 2014 to January 2018 Company Name City State Director of Business Development Director of Communications Progressed through roles based on performance and contributions Led the development of strategies and tactical plans for driving sales and market share growth Facilitated meetings with prospective and existing clients to conduct presentations and promoted event support and transportation services Held direct accountability for all activities related to new business development market expansion and account management Partnered with executive leadership in devising strategic plans for expanding market and securing new business opportunities to maximize profit margin Utilized various sales techniques including warm calling cold calling and networking to secure new business Secured 4 new full time accounts for event transportation services driving an 80 increase in business growth achieved and maintained a 95 customer retention rate Drove an increase in customer satisfaction rate to 90 by implementing and executing client engagement initiatives as well as providing close personalized service Led the implementation of new systems and technologies to drive operational improvements including VoIP system and Outlook email both of which integrated with the Act database system Spearheaded the transition from manual to electronic systems driving 5 cost reduction Created and implemented numerous digital documents and forms to streamline operations including written proposals credit card authorization forms transportation booking forms and workflow tracking sheets Designed and implemented an onsite valet operational logistical and traffic flow plan for use at a new location Developed digital process for drivers to submit their hours and other information for billing usage Built and managed strong vendor relationships to support event logistics increased vendor network by 20 negotiating favorable contracts to maximize profitability Introduced a new staffing program When I Work which led to an increase in functionality and accountability and boosted overall employee participation and engagement Screened interview and qualified all employees for hire recruiting new candidates to support staffing needs Coordinated supervised and managed teams of up to 30 responsible for coordinating and executing all logistics for large scale private events Monitored driver qualifications to ensure compliance with DOT Department of Transportation requirements created and maintained DOT ledgers to support auditing procedures Oversaw the planning of parking and transportation logistics for large public and parking events coordinated ground transportation schedules and secured parking space as required January 2013 Company Name City State Inside Sales Representative Executed sales activities across Denver market qualifying and prospecting investors for high dollar oil and gas investments Utilized cold calling to identify and capitalize on potential new business opportunities Interacted with prospects to inform them of new and current drilling projects to secure new partner relationships Achieved 150 of weekly qualification quota by conducting 400 cold calls daily as well as exceeding established mailing target by 25 January 2009 to January 2013 Company Name City State General Manager Provided strategic leadership of operations at 2 retail locations including production performance quality and service management Hired trained developed and managed a team of 12 providing ongoing coaching and support to ensure optimal performance Coordinated and maintained staff schedule to ensure adequate coverage Held accountability for inventory control customer service marketing and compliance management Drove 500 sales increase throughout tenure by introducing targeted marketing strategies and customer engagement initiatives Sourced and secured local vendors and negotiated favorable contracts yielding 20K in annual cost savings Led the implementation of a new POS system and new labeling system to streamline retail procedures Implemented a new process management tracking system to ensure accurate inventory control Built relationships with outsourced marketing team to develop print advertisements and marketing strategies Partnered with IT team to build a new website for driving brand exposure and potential client reach January 2008 to January 2009 Company Name City State Assistant Manager Supported the attainment of daily goals by assisting in overseeing the coordination and execution of sales customer service and inventory management functions Supervised and support a team of sales associated training and coaching them on sales and marketing techniques Tracked shipments and inventory levels developed promotional marketing campaigns and monitored sales to ensure overall performance Exceeded challenging sales goals by 30 by promoting and upselling products Education and Training UNIVERSITY OF COLORADO City State Bachelor of Arts Business Administration Business Administration Skills account management streamline business development cold calling compliance management inventory management inventory levels inventory control logistics mailing marketing strategies process management sales VoIP
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BUSINESS DEVELOPMENT Career Overview Detail oriented professional with a business mindset and an extensive operational background obtained through diverse industry experience in banking loss prevention health and wellness and retail offering innovative methods of efficiency meant to benefit individuals at all levels of business Technical Skills Skills Experience Total Years Last Used Microsoft Office Excel Word PP Expert 10 2016 Google Analytics Intermediate 2 2016 SQL Intermediate 1 2014 Outlook Intermediate 6 2014 Accomplishments Quality Control Increased database ease of use and efficiency by 10 Operational Management Identified recommended and prioritized new database features stored various SQL query statements and applications in conjunction with business leaders department managers and administrative staff Developed implemented tested debugged and documented various systems ie live chat updated database applications IVR and automated telephone dialers Client Interface Collaborated with programmers to create various forms and account interfaces that are easy to navigate and are mobile friendly Improved client relationships and performance predictability through shared business and technical perspectives and agreed expectations Team Collaboration Weekly brainstorm on how to increase efficiency at all levels of business such as appropriate system upgrades and team best practices Work Experience 08 2015 to Current Business Development Company Name City State Identify areas of opportunity within the business to create solutions to increase efficiency and productivity including the improvement of the internal process and increasing revenue Strategic planning of content promotion and engagement Monitor and report on website and ads traffic and performance Worked with clients to analyze advertising needs and applied appropriate solutions within each organization s budget Current project working hand in hand with website owner for a complete website overhaul Includes website redesign and upgraded functionality development of a brand new directory utilizing an original database and the development of an application framework that will serve as an accompanying mobile app to the website Create and update Media Kits comprehensive and one sheet Coordinate seasonal markets assist in vendor selection monitor payments of tables direct table placement at venue and coordinate all sound and lighting checks 05 2014 to 08 2015 Operations Manager Company Name City State Establish and maintain all operational procedures and systems including the development of an in house CRM database via excel sales strategy brand development and company wide best practices broken down by department Strategic budget planning by measuring and managing key operating metrics and sales KPI s Positively impact the business by effectively increasing the bottom line through decreasing business costs Oversee all day to day operations Formulate incentive plans for the sales team Implement changes requested by owner s to enhance the brand 01 2014 to 12 2014 Systems Coordinator Company Name City State Maintain the flow of information through the databases used including importing of information analyzing information entered into the system using SQL to obtain data and validate all users on a bimonthly basis to ensure quality Project Manager of Live Chat implementation of Wazagua for use to our clients install new clients into various databases and monitor all legal documents being sent by our offices Assist in creating a variety of new reports within the main database used CollEX by storing SQL statements Endorse and deploy various automations to increase efficiency and productivity by evaluating systems performance Problem solve whenever necessary by troubleshooting office systems facilitate communications between departments and enforcing the policy and procedures as set forth by The Zellman Group Support a variety of company needs on a day to day basis including but not limited to assisting in all departments whenever called upon aid in developing new business ideas maintain company policy and procedure manual and validating expense reports 05 2012 to 01 2014 Sales Service Specialist Company Name City State Provide sales and service support to customers with extreme care Refer all clients to appropriate partners including business financial advisory and mortgage solutions earning the 1 rank in the market with a range between 20 27 customer engagement rate on a weekly basis goal is 7 Deepen relationships by meeting and exceeding sales goals Assist in communicating key priorities and company initiatives to all staff members during staff meetings Mitigate risk through account analysis Successfully prevented numerous fraudulent checks from entering the system Perform soft audits to help prepare associates prepare for quarterly reviews Enhance the brand through an elite level of customer service successfully raised banking center s level of professional treatment customer engagement from the teller line and increase number of quality referrals by approximately 10 Graduate of the TOS Development Program a program for banking operations Graduate of the Signature Series a program for personal and career branding 09 2009 to 04 2012 Assistant Manager Company Name City State Open and close store involving responsibilities of security loss prevention and cash handling Develop daily planners by generating daily gross and itemized goals along with an hourly projected analysis of the business Manage store s cash handling including but not limited to purchases returns voids and no sales Perform safety and loss prevention audits on a daily basis Developed a Sales and Service Leader tracker to observe productivity made on a month to date and year to date basis that was rolled out metro wide Improved Key Performance Indicators all around 19 ADS 11 IPC 32 SPH and decreased ratio of returns to sales from 19 to 14 Facilitate proper communication between all levels of management corporate and store and sales staff Consistently motivate and drive the sales staff to exceed store goals through the delivery of performance reviews and evaluations Schedule shifts for sales associates and managers Oversee all hiring and training of new sales associates with a careful intent for maintaining company expectations Lead seasonal store meetings involving educating sales staff on new product while revisiting and reaffirming core values of the company Direct all merchandising and marketing of the store including floor moves every 2 weeks along with additional seasonal changes Education 2010 Bachelor of Arts Sociology Stony Brook University City State USA Member of LEG legislation Schick Resident Safety Program monitor Telefund operator Intramural sports soccer indoor soccer basketball Skills Data analysis Excel Office Outlook Power Point Works Google SQL Strategic Strategic planning tables troubleshooting 65 WPM Advertising Budget planning Content Management Contract Negotiation Clients and customer service Pricing
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BUSINESS DEVELOPMENT ANALYST Summary Extensive Analyst experience with emphasis on Business Development and Data Analytic Ambitious detailed oriented Business Professional with a high degree of mastery in analyzing complex business objectives and meeting deadlines under pressure Urgently adapts to challenges and changing environments Achievement driven with a demonstrated history of exceeding development requirements and problem solving Top preforming at providing financial support and cultivating lasting customer relationships Key Skills Business process improvement Excellent attention to detail Advanced Adobe Microsoft Excel Word and Power Point Analytical and Tactical Planning Flexible team player Fast Learner Strong Requirement tracing Basic financial and operational reporting Superb communication skills Advanced problem solving abilities Professional Experience July 2016 to October 2017 Company Name City State Business Development Analyst Responsible for increasing leadership development for Entry Level Business Analyst implementing best business practices analyzing operation impacts and opportunities technology changes Worked with end users administrators stake holders and project managers to increase growth for clients by understanding objective requirements utilizing workshops with cases and scenarios to communicate potential financial improvements analyzing system root cause of defects and task workflows analysis Verified metrics use to determine inefficiencies and areas for improvement through budget management influencing business partner decision making surveying and site visits Reviewed all tracked analyzed and interpreted production trends that support data to ensure all necessary assignments and completions were achieved November 2014 to September 2015 Company Name City State Documentation Analyst Solved time management inefficiencies with assisting customer service in all departments by 15 while reviewing the accuracy and completeness of each departments expectations Slashed administrative cost 10 by boosting company efficiency in the use of registrar s website with implementing enhancement of student documents Improved organizational change strategies with support on documented process functions Using Microsoft Excel and Word to track orders deliveries and receipt of goods May 2014 to November 2014 Company Name City State Data Analyst Intern Learned how to analyze different stakeholder objectives and feedback through effectively communicating reports interview and surveys with top financial analyst Achieved basic financial and operation reporting with assisting the coordination of Quality Assurance testers for end to end unit testing and post production testing Drafted financial and resource planning reports using optimization software such as Oracle SQL JIRA and SAP Qualifications Adobe Customer Relations Document reports Budgeting Cross functional Team Leadership Business Analysis Access Microsoft Project Organization Advanced Presentation Project Coordinator Python Quality Control Quality Assurance Research Developing other Business Analyst Public Speaking Negotiation SAP SQL SPSS Oracle Education May 2016 University of Miami City State Bachelor of Arts Economics and Pre Law Minors Business Law and Marketing Alpha Epsilon Pi Social Officer August 2013 May 2016
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BUSINESS DEVELOPMENT Summary Results driven and highly skilled business development account manager and marketing professional with over 10 years of experience developing and executing customized account plans to increase sales volume market share and relevance in the marketplace Provide strategic value to customers including leveraging trends in customer industries marketplaces to shape solutions and approaches driving overall business development Open and clear communicator with demonstrated strategic vision and disciplined execution Highlights Relationship Building Networking Sales Market Analysis Strategic Planning Adept at Closing Sales Budget Development Business Development Account Management Analytical Problem Solver Profit Optimization Cost Efficiency Training and Development Accomplishments Grown sales revenue 85 in a depressed oil and gas market consistently exceeding sales goals SunnySide Supply Personally responsible for 100 of Erect A Step sales and 40 of overall company sales SunnySide Supply Handle the highest volume revenue accounts in assigned territory SunnySide Supply Have obtained promotions and management opportunities faster than expected by employer SunnySide Supply and Davison Won award for Rookie Sales Director of the Year Davison Consistently exceed sales quotas and always in the top 10 of the sales team Davison Successfully expanded account base from 2 to more than 50 accounts Amore Limousines Morgan Coach Led sales team to grow revenue from 50 000 to 1 3 million in 6 years Amore Limousines Morgan Coach Education Bachelor of Science Marketing and Legal Studies in Business 2006 Duquesne University City State Experience Business Development September 2014 to Current Company Name City State Responsible for overall company branding and marketing at trade shows and industry organizations Business Development role responsible for obtaining new customers and building current customer base to increase sales revenue across all product lines throughout the company Manager of premium product line called Erect A Step covering the Northeast as a service territory Grown Erect A Step sales revenue 85 in a depressed oil and gas market Build strong relationships with new and current customers Operate as a stand alone business within SunnySide Supply therefore responsible for day to day operations which includes prospecting customer contact qualifying customers presentations demos quoting sales follow up inventory management and logistics Perform field measurements to determine customer needs Design Configure platforms and crossovers per customer needs to meet OSHA regulations Evaluate Forecast customer revenue potential Manage and direct inside Erect A Step team Director of New Products March 2013 to August 2014 Company Name City State Create strategies to develop and expand existing customer sales which resulted in a 30 increase in monthly sales Maximize operational efficiency by coaching staff on various customer service initiatives Maintain friendly and professional customer interactions Emphasize product features based on analysis of customers needs Make an average of 75 calls appointments per day to grow and maintain customer base Very strong at building rapport and a bond with clients to increase sales and volume Earned an elevated position as a Statistical Tracker Compile and report sales statistics as requested by management to maximize sales efforts of the team Collaborate with colleagues to exchange selling strategies and marketing information Respond to all customer inquiries in a timely manner Director of Sales and Marketing Business Development Manager May 2006 to March 2013 Company Name City State Created sales and revenue generating opportunities in new markets to improve the bottom line Developed strategies to position the business to shape and capitalize on emerging customer and market needs Identified and solved complex problems that impacted sales management and the direction of the business Cultivated strong professional relationships with industry partners by creating focused campaigns to drive long term business development Developed and implemented strategic marketing plans for the business Launched a thriving transportation service building revenue from 50K to over 300K in the first three years and a minimum 15 increase in revenue each year after Oversaw front office operations and provided superior customer service Built a clientèle supported by 30 referral business which resulted in daily interaction with current and prospective clients Managed all aspects of day to day operations as a multi site manager of Amore Limousines Morgan Coach Tours LLC and 2 Sisters Travel Inc Finances accounts payable receivable invoicing forecasting budgeting and sales strategy Managed supervised a total of 26 employees Facility rental maintenance Authored professional correspondence to customers and vendors Created special promotions wrote designed print and outdoor advertising created campaigns for trade shows and coordinated all media buying Prepared reports for sales expenses and maintenance ensuring full compliance with company federal and state requirements and tight deadlines Concentrated on acquiring university and corporate contracts Won 8 university and 43 corporate contracts over many competitors Increased client base resulting from secured contracts Business Development Associate January 2003 to May 2006 Company Name City State Developed and implemented cold calling strategies to increase client base Identified market trends to maximize revenue Focused on customer retention to maintain market share Built long term client relationships to position the business for growth Leadership Roles Member of Board of Directors The Consortium for Public Education 2010 Present Ongoing Community Service Initiatives Student of the Month Program Turner Elementary School 2004 Present Created and operate the Student of the Month Program Monthly limo lunches are donated for the Student of the Month program Read A Thon Program Evergreen Elementary School 2007 Present Created and operate the Read A Thon program Quarterly limo lunches are donated for the students that read the most books in each contest period
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DIRECTOR OF BUSINESS DEVELOPMENT Summary Customer service based marketer and administrative professional with hands on experience in sales marketing and operations Known for being knowledgeable and supportive while providing clear and sincere communication Dependable B usiness Development expert with 4 years as a top sales performer in medical market Highlights Communication Problem solver Strategic planning Account Management Business Development Sales Accomplishments Sales Surpassed all sales goals by 25 for east valley region Raised west valley region by 50 Client Interface Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development Increased working network in territory to enhance sales performance Finical Analyst Increased cost effectiveness by 20 through compliance enforcement and implementation of a new quality control system Experience June 2015 to May 2016 Company Name City State Director of Business Development Strategic marketing Exceed budget goals by 150 Network of supporting physicians and case managers Recruit in house physicians from referring hospitals Optimize financial reimbursement Led a team of six sales marketing representatives Internal Operations Contract negotiations June 2014 to June 2015 Company Name City State Physician Relations and Education Marketing Liaison Create and sustain strong relationships with referral sources Clinically reviewed referrals for placement Market to physicians case managers and patient families to inform them about their choice for long term acute care Work with the sales team to co market new territories and hospitals Present in services to discuss the features and benefits Deliver excellent customer service and sincerity Promoted to Director of Business Development February 2013 to June 2014 Company Name City State Clinical Liaison Managed territory to gain sustain strong relationships and build referral source Lead presentations to physicians and case managers Increased territories admissions by more than 200 Assisted with hitting record census in the history of Restora Hospital Transferred to the west valley territory to assist with rebuilding relationships and raise census Hired and trained new liaisons Mended broken relationships in the territory and created new ones Raised census by 150 within a month s time August 2009 to February 2013 Company Name City State Lead Monitor Technician Health Unit Coordinator Coordinate daily duties Administrative assistance Monitor cardiac rhythms Chart compliance Medical order completion Education 2016 Grand Canyon University City State USA MBA Business Administration 2008 Arizona State University City State USA Bachelor of Science Exercise Science Small Business Minor Skills acute care administration benefits budget business development contracts customer service interpersonal leadership marketing presentations sales finance cultured team work
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SR BUSINESS DEVELOPMENT DIRECTOR Accomplishments Cyber security classified systems Department of Defense held Top Secret Secret Clearances Windows server networks Disaster Recovery Microsoft Office applications Guest Teacher Lee County Schools Career Counseling High School and College level Low Vision support software Guide Zoom Text Jaws support Classroom lecture training on Aviation and commercial business topics EH S Tier 1 2 auditor Private Pilot Professional Summary Top producing sales professional and expert in the aerospace industry Dynamic communicator who consistently exceeds goals and company expectations Motivated business developer with solid experience managing all levels of large scale projects including budgeting and administration Client focused Sales Representative with 8 years of providing solutions to customers Solid understanding of the systems and program areas Skills Risk management processes and analysis Team leadership Staff development Project management Self motivated Process implementation Powerful negotiator Extremely organized Client assessment and analysis Budgeting and finance Strong verbal communication Team liaison Conflict resolution Work History Sr Business Development Director 01 2014 to Current Company Name City State Manage and develop business relations with insurance marketplace clients sales Direct sales team with software sales nationally Consult clients to assess technology requirements and advise on software to address their needs Lead project management for complete life cycle of software build and customization Implemented marketing strategies which resulted in 12 growth of customer base IT Program Manager 12 2012 to 01 2014 Company Name City State Successfully built the confidence and trust of major companies in Xerox software and support through astute assessment of client needs and the development of strategies to meet them raising customer satisfaction ratings from not happy to extremely happy Provided product sales support in closing client software purchases resulting in 1 8 million in sales in one physical year Devised and implemented a core process for project management that ensured sustained support eliminated errors and achieved high levels of customer satisfaction Managed projects and support teams providing high quality of service to Xerox clients in Europe and USA installing and supporting scanned invoice data software and international network installation between 4 countries Directed a team of 15 in the setup of a complex Xerox mailroom in Poland networked between 3 countries with a budget of 2M Provided project management for full lifecycle enhancement and break fix projects recovering lost revenue Quality Engineering Analyst 01 2007 to 01 2011 Company Name City State Led training as instructor on Six Sigma tools and implementation techniques in a classroom setting Assisted in preparation of marketing materials for inter departmental clients Implemented Six Sigma site support for best practice and lead 20 departments in Six Sigma Lean pilot projects on production line and business practices including conducting such process improvements as Root Cause Analysis Sales engineer support for rocket engine and jet engine sales for NASA Lockheed and US Airforce Coordinated Six Sigma best business practices tier audits environmental health and safety planning for rocket engine production and NASA support with configuration management Led a team that achieved company Gold Standard for the development and delivery of a customer focused strategy that consistently achieved error free completion and on time delivery in full consultation with customer to ensure needs were met On time delivery equated to a savings of 1 5M for the company Developed quality management programs to assist internal staff suppliers customers and partners with initiatives to re engineer processes and methods that ensured the attainment of cost efficiency and quality objectives Assessed monitored and implemented systematic process improvements on a wide variety of complex projects including but not limited to building space shuttle main engines RS 25 engine X 51 Hypersonic engine Nuclear and Electric ION engine RL10 F119 and F135 military jet engines This support included NASA contracts Quality Engineering Analyst 01 1997 to 01 2007 Company Name City State Played a key role in the Advanced Projects Group Radar cross section X and Ku band Material science methods for ceramic materials with AutoCAD Nozzle design for jet engine with infrared applications Technical analyst for F 22 F119 engine and F 35 F135 engine IR and Radar cross section analysis Held responsibility for providing information security support for all classified Nispom programs Provided department business development consultancy to identify and implement process improvements Key design support for computer contractors implementing a classified computing center Distributed Computer Systems Analyst Network Administrator 01 1990 to 01 1996 Company Name City State Provided computer consultancy and support for more than 200 workstations across 5 counties Installed and maintained Microsoft Windows server networks Coordinated and managed computer equipment logistics Skills Budget business development product sales configuration management consultation contracts customer satisfaction ontime delivery direct sales engineering environmental health and safety information security instructor insurance logistics marketing materials Material science Microsoft Windows Radar network installation project management quality management Six Sigma lean manufacturing Education Doctor of Business Administration Management D B A Argosy University City State MBA Avaition 2004 Embry Riddle University State Bachelor of Science Computer Science 1984 Southern Adventist University City State Computer Science Additional Information AWARDS ACHIEVEMENTS Process Improvement Gold Site Recertification Award Space Shuttle Pratt Whitney 2009 Eagle Award Process Improvement Gold Certification Space Shuttle 2006 2008 Eagle Award Cost saving to company of 500 000 2002 High Performance Achievement Award F22 F35 Tactical Fighter Jets 2001 Managed state of the art supercomputing facility construction Pratt Whitney 2000 Private Pilot Certificate Ongoing Certifications Certified Airman certificate private pilot single engine Six sigma
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DIRECTOR OF BUSINESS DEVELOPMENT Highlights Microsoft Word Excel Power Point and Access Solid skills on the internet and retrieving information and research Experience Director of Business Development Jan 2009 to Current Company Name City State Establish sales marketing and outreach within the workers compensation law health care and vocational rehabilitation industries Created entire business to business sales strategy and marketing function for the business Interact with providers third party administrators insurance companies attorneys and other referral sources Make personal on site visits and educate and train clients on all services Promote the business throughout the Central Pennsylvania and Philadelphia region Develop and maintain business relationships with current and prospective clients Create presentations e mail and online marketing campaigns web site development and print marketing materials Director Jan 1997 to Jan 2008 Company Name City State Business Retention and Expansion Program Directed the Business Retention and Expansion Program in this newly created position Visited senior management of 175 businesses each year to market the EDC and assess business needs in the local economy and the workforce Visited businesses including health care manufacturing insurance and real estate Provided and presented analysis of key information and resources Key responsibilities included representing the EDC in the regional community through education and training sessions marketing the program developing prospect lists securing visits and managing and analyzing and interpreting the data Assisted in fundraising and growing the membership of EDC Coordinated volunteers and researched leading companies in Lancaster County to target for membership assisted in making visits and calling on prospective member businesses and securing support Established key contacts and teams in all areas of the business community Owner Jan 1995 to Jan 1998 Company Name City State Established a gift basket business specializing in corporate design Responsible for marketing selling and creating customized gift baskets Member of networking group that met monthly to generate sales leads Vice President Jan 1993 to Jan 1997 Company Name City State Managed the government affairs activities of a 3000 volunteer membership organization Fast paced and highly visible position accountable to the President Supervised 4 employees and three main areas of the Chamber in addition to Government Affairs Member of Senior management team and responsible for staffing and personnel issues Researched and analyzed the impact of legislation and regulations on the business community Major issues worked on included health care product liability workers compensation law unemployment compensation safety and transportation issues Organized over 120 volunteers throughout the business education and workforce community Coordinated volunteer committee initiatives and provided guidance to the membership on key business issues Created special programs activities and educational seminars for the membership of the Chamber Responsible for representing the organization in Harrisburg monitoring federal state and local legislative activity initiating a political grassroots program and effectively communicating the Chamber s position on issues to the general membership Manager Jan 1992 to Jan 1993 Company Name City State Directed all aspects of government relations including organizing volunteers and maintaining an active presence in Harrisburg Lobbied the Pennsylvania General Assembly on key legislative and regulatory issues such as workers compensation healthcare tort reform unemployment compensation and human resource and workforce issues Managed Executive Roundtable Meetings for member company volunteers Responsible for organizing and coordinating volunteers guest speakers luncheons sales and marketing of all meetings Over 75 meetings held per year with over 200 professionals attending Director Jan 1989 to Jan 1992 Company Name City State Established the entire research function for the PBA in this newly created position Developed in depth analysis on major issues impacting the banking industry on the state and federal level Organized and taught educational outreach seminars to banking volunteers across the state Lobbied and assisted in directing the PBA s Political Action Committee Directed a statewide economic development initiative in collaboration with Penn State Harrisburg Education MBA Lebanon Valley College B A International Studies Central Atlantic Intermediate School of Banking Dickinson College Indiana University of Pennsylvania International Studies Skills Assembly banking clients database management directing e mail Senior management Fast fundraising Government human resource insurance law managing marketing market marketing materials Meetings Access Excel Power Point Microsoft Word networking online marketing organizing personnel presentations real estate research safety selling sales seminars staffing strategy transportation web site development Professional Affiliations Member Professional Women s Forum Committee Lancaster Chamber of Commerce and Industry Member Fundraising Committee Kids Chance of Pennsylvania Member Leadership Team of Central PA MS Society Executive Committee Member Sweat A Fit Leadership Team
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BUSINESS DEVELOPMENT EXECUTIVE Professional Summary Top performing sales marketing and business development professional with proven ability to drive business expansion and development by planning and executing business strategies Strategic thinker who can plan and implement sales marketing and business initiatives to support corporate objectives Experienced in developing new market channels and building strong relationships with sales managers customers and industry leaders Vast experience with branding and introducing new products as well as developing business strategies I am a dedicated and tenacious sales expert with a reputation for consummate professionalism Skills Marketing Skills Designed developed and implemented marketing and sales campaigns Evaluated target markets and proposed marketing strategies Managed all phases of direct mail projects monitored production teams recruited and guided vendors Writing Skills Wrote creative copy for catalogs brochures and social media Researched and conceived newsletter articles Produced variety of business materials including letters reports proposals and forms Proof read and edited all referenced written materials Communication Skills Promoted products and services generated leads and initiated sales Established and improved client communications maintained ongoing relationships Addressed customer inquiries interpreted and delivered information proposed suggestions provided guidance identified investigated and negotiated conflicts Conducted surveys and analyzed results Coordinated planned and contributed at trade shows and special events Served as representative and liaison Experience Business Development Executive 01 2010 to Current Company Name City State Developed new marketing strategies to capture market channels with new clients Utilized sales and marketing tools to create brand awareness in the market Leveraged my technical and industry specific knowledge to develop strategic business development plans and B2B sales strategies Successfully designed underwrote and administered new and existing insurance programs to meet the needs of IRIS broker distribution network Delivered comprehensive coverage solutions and guidance in risk management with an emphasis in Lessor s Risk Commercial Property and Liability Insurance Enjoyed robust relationships with insurance carriers that included Domestic markets but encompassed Lloyd s of London as well as off shore points in Bermuda and the Cayman Islands with an in depth understanding of alternative risk placements Emphasized on bringing in new business and effectively grew IRIS broker distribution network from 50 brokers to more than 500 and increased monthly submissions by 900 Prepared and presented technical documents and client presentations to customers across different business levels in collaboration with Account Executives and Producers to successfully execute new and existing sales strategies Expanded on existing business as well as identified potential revenue opportunities Responsible for designing and maintaining all marketing materials including the company website brochures blogs and email blasts as well as all other social media outlets for the company Created and delivered all new business quote proposals and coverage comparisons and was in charge of all new business bind orders Acted as a direct intermediary between customers and product development within IRIS on a variety of different insurance products Successfully articulated desired customer specifications and developed new product requirements for integration within customer environments Administrative Coordinator 01 2009 to 01 2010 Company Name City State Directed daily operations and provide administrative support to the staff Answered incoming calls and arranged appointments for guests to meet with company staff Entered data into consumer relations database Responsible for answering visitor inquiries about the company Sales and Marking Intern 01 2009 Company Name Generating and Executing sales leads for three popular radio stations in the Bay Area KNBR 101 7 The Bone and K Fog Writing and recording commercials for advertisers Managing and updating the KNBR website Banquet Server Food Server and Bartender 01 2007 to 01 2011 Company Name Over five years hands on experience in food serving and bartending Highly skilled in greeting and guiding guests Hands on experience in taking orders and communicating accurately to the kitchen and delivering correct orders to customers with a friendly and upbeat attitude Additional Information Graduated Magna Cum Laude top 3 of class at California State University East Bay 2009 Honor Roll 1996 2009 Achievement for Excellent Student of the Year 2003 2004 Staff writer for the CSU East Bay newspaper The Pioneer 2007 2009 Education Bachelor of Arts B A Communication 1 2009 California State University City Communication Associate Arts 1 2007 Diablo Valley College California State University City GPA Graduated Magna Cum Laude top 3 of class Arts Graduated Magna Cum Laude top 3 of class Property and Casualty License License Number 0G88502 1 1
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DIRECTOR OF BUSINESS DEVELOPMENT Summary Self starting business development expert with 20 years as a top sales performer in various markets Highly motivated and comfortable with new ideas innovative products corporate sales and start up environments Highlights Established track record of exceptional sales results Excellent communication skills Compelling leadership skills Results oriented Self starter Exceptional multi tasker In depth knowledge of sales process Process driven Experience Director of Business Development 06 2014 to Current Company Name City State Increased sales revenue for software products in the blood banking industry Managed budget forecasting goal setting and performance reporting for all accounts Identified strategic partnerships and gathered market information to gain a competitive advantage Delivered performance updates quarterly business reviews and planning meetings Negotiated rates to cut costs and benefit corporate partnerships Identified coordinated and participated in client relationship building activities and meetings Developed growth plans by identifying key clients key targets and priority service lines Director of Business Development 06 2014 to Current Company Name City State Achieved 125 of quota within the first year for sales of custom software development services Cold and warm called 30 new and existing accounts per day Generated new accounts by implementing effective networking and content marketing strategies Managed budget forecasting goal setting and performance reporting for all accounts Identified strategic partnerships and gathered market information to gain a competitive advantage Delivered performance updates quarterly business reviews and planning meetings Director of Business Development 07 2014 to Current Company Name City State Executed industry validation of new product idea Conducted product management for UI and front end development of new online marketplace Developed marketing and sales strategy for onboarding suppliers and buyers Director of Sales Operations and Business Development 08 2011 to 06 2014 Company Name City State Implemented processes and procedures for sales project management and marketing for UI UX service company Developed strategic partnerships with key corporations for distribution and referral networks Created marketing and business plans for top producing Realtors resulting in 48 increase in revenue Designed and implemented new business model for leading profiling firm Managed development of new assessment including new User Interface and CRM Sales Director 06 2009 to 08 2011 Company Name City State Achieved 172 of quota within the first year as Sales Manager of website development company Increased sales revenue by 125 by second year Managed 36 direct reports Hired and trained all sales staff Generated monthly and annual sales reports Created and directed sales team training and development programs Regional Publishing Consultant 12 2007 to 08 2009 Company Name City State Implemented strategic plan to launch CA branch of Nashville based publishing company Established regional awareness for regional services Created presentations specific to marketing needs of potential clients Developed strategic partnerships to establish referral network Conducted C level and director level presentations Senior Sales Representative 01 2004 to 11 2007 Company Name City State Most new customers company wide 05 for real estate enterprise software company Most revenue from new customers 06 Increased revenue by 115 Top Producer 07 Increased revenue by 60 Averaged 85 outbound calls per day Shared product knowledge with customers while making personal recommendations Resolved customer complaints Led sales team at national conventions and regional training courses Owner 03 1999 to 02 2004 Company Name City State Grew company from home office and one truck to 3 regional offices and 9 trucks for food distribution business Negotiated contracts for products assets and resources to drive lower operating costs Leveraged sales to increase quality and bulk pricing of products Recruited hired and trained sales staff Provided customer support and ran service calls Branch Manager 04 1996 to 03 1999 Company Name City State Increased monthly sales by 230 by implementing strategies to develop and expand existing customer base Maintained fleet of 10 delivery trucks Recruited and hired to ensure all sales delivery vehicles were generating revenue Created and performed sales training programs for new and current sales staff Managed store inventory and reduced waste by 85 Education Masters of Business Administration Business Strategy 2013 Western Governors University City State USA Bachelors of Science Business Management 2011 University of Phoenix City State USA Biology Pre Medicine Oklahoma Baptist University City State USA Skills New Business Development Sales Management MS Office Suite Salesforce CRM
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BUSINESS DEVELOPMENT MANAGER PROGRAM DIRECTOR Executive Profile Marketing and sales executive who thrives in energetic high pressure competitive environments Creative results orientated dynamic professional with extensive educational and professional expertise with long trackrecord of success in direct sales and brand management Exceptional problem solver natural leader and skilled mediator who excels at bringing out the best in allemployees Disciplined and versatile in resource management while facilitating growth in sales marketing andbusiness enterprises to support corporate objectives Skill Highlights Top ranked sales executive leading largeNational account management organizations Organizational psychology and managementExcellence in strategic business policy sciences Direct sales trainer and staff developmentPlanning and control manager Public and client relations Marketing and economic policy Revenue and market expansion Resource optimization Excellent communicator Compelling leadership skills Complex project negotiator International business and marketing Advanced problem solving abilities Professional Experience Business Development Manager Program Director February 2014 to Current Company Name City State Designed and implemented a strategic marketing initiative for First Interstate Bank entitled Bank of theFuture Market share and revenue grew by over 300 and the program which included the training ofbank employees in direct sales was rolled out Nationally Developed sales training protocols for ADP s new P C Payroll product line which eventually dominated themarketplace Recruited trained and managed an agent sales force for AT T s GBS Division which grew to in excess of250 million dollars in revenue per year Built successful telecommunications company that quickly grew to 30 plus employees and 5 million dollarsin annual revenue Responsible for all aspects of the organization including direct sales Program Director September 2011 to January 2015 Company Name City State Senior Counselor November 2008 to August 2011 Company Name City State Substance Abuse Counselor August 2006 to November 2008 Company Name City State Substance Abuse Counselor September 1993 to August 2006 Company Name City State President CEO January 1990 to May 1993 Company Name City State Chief Executive Officer of medium size Telecommunications Corporation Managed the day to day tactical and long term strategic activities within the business Capitalized on industry changes to maximize company revenue Conducted cost schedule contract performance variance and risk analysis Drafted business plans budgets and quarterly and semi annual business reviews Coached and mentored 38 staff members by offering constructive feedback and taking interest in their long term career growth Conducted all sales training to insure for quality and effectiveness consistent with the mission and objectives of U S Telecom Established knowledge sharing processes for 38 associates throughout the organization Increased monthly sales by 70 by implementing strategies to develop and expand existing customer base through up selling and cross selling Managed budget forecasting goal setting and performance reporting for all accounts Identified strategic partnerships and gathered market information to gain a competitive advantage Optimized current revenue streams by networking for additional business prospects with established clients Planned strategic brand building events to expand the product portfolio Contacted new and existing customers to discuss how specific products could meet their needs Identified coordinated and participated in client relationship building activities and meetings Added value to marketing material by introducing creative advertising concepts Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems Answered customer questions regarding products prices and availability Identified issues with existing marketing material to drive process improvements Developed growth plans by identifying key clients key targets and priority service lines Leveraged lead generation tools to increase profitability and product presence in the marketplace Generated new sales opportunities through direct and telephone selling and emails Collaborated with account executives to penetrate new accounts identify potential customers and coordinate product demonstrations Maintained up to date knowledge of industry target accounts and competitive landscape Developed innovative business plans and sales strategies for vertical markets Coordinated and managed major proposal processes from initiation to implementation Generated business development awareness by implementing in depth sales and marketing training programs Senior Territorial Manager April 1988 to January 1990 Company Name City State Spearheaded Agent Program resulting in a 300 increase in revenue Spearheaded cross functional initiative to achieve cross selling and up selling to new and existing customer base Trained all sales agents to up sell add on services to existing customers generating incremental revenue and creating relationship selling Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews Monitored market conditions product innovations and competitor activity and adjusted account sales approach to address latest market developments Consistently secured new accounts resulting in a 300 increase in year over year revenue Trained sales teams on educational products at seminars and special events Delivered exceptional account service to strengthen customer loyalty Negotiated details of contracts and payments and prepared sales contracts and order forms Led sales calls with team members to establish sales and customer retention goals Monitored customer preferences to determine focus of sales efforts Generated monthly and annual sales reports Created and directed sales team training and development programs Shared product knowledge with customers while making personal recommendations Trained in negotiations and time management Recommended and helped customers select merchandise based on their needs Extended customer subscriptions offering discounts and promotions to ensure high customer retention rates Informed customers about sales and promotions in a friendly and engaging manner Trained new employees on company customer service policies and service level standards District Manager May 1986 to March 1988 Company Name City State Credit Marketing Manager V P March 1984 to April 1986 Company Name City State Education Ph D Business Administration 2003 California Coast University City State GPA GPA 9 Summa Cum Laude Business Administration GPA 9 Strategic Business Policy Marketing and Economic Policy Organizational Psychology Cultural Dimensions of Management Corporate Finance Planning and Control Management of Business and PublicOrganizations Human Resource Management Human Behavior in Organizations Management Theory and PracticeCritical Thinking Problem Solving and International Marketing Summa Cum Laude MBA Business Administration 2002 California Coast University City State GPA GPA 0 Summa Cum Laude Business Administration GPA 0 Emphasis on Organizational Behavior Managerial Decision Making E Business Management Science Quantitative Methods Human Relations Financial and Marketing Management Business Law ComputerTechnology for Managers The Research Process Summa Cum Laude Bachelor of Science Business Administration Psychology Sociology Business Management Organizational Theory and Behavior Marketing Economics and Communications 2000 California Coast University City State GPA GPA 0 Graduated Summa Cum Laude Business Administration GPA 0 Psychology Sociology Business Management Organizational Theory and Behavior Marketing Economics and Communications Graduated Summa Cum Laude Prerequisites for State Certification Addictions Studies 2006 Case Management and Documentation Addictions Studies Hospital Corpsman Psychiatric Technician 1980 Palo Verde Junior College City State Hospital Corpsman School EMT II Psych Technician Crisis Intervention Certified Substance Abuse Counselor All College Transcripts are available upon request United States Navy Interests Volunteer at Pegasis Riding Academy for handicapped children and adults Work with at risk teens on substance abuse and gangs CGA Additional Information COMMUNITY SERVICE Volunteer at Pegasis Riding Academy for handicapped children and adults Work with at risk teens on substance abuse and gangs CGA Skills account management ADP Business Law Case Management Corporate Finance Counselor Crisis Intervention client relations Decision Making Dimensions Direct sales Documentation E Business Financial Human Resource Management Human Relations International business International Marketing leadership skills Managerial marketing Market Marketing Management negotiator communicator optimization Organizational Payroll P C problem solving protocols Psychology Research sales sales training Strategic strategic marketing Technician telecommunications trainer
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DIRECTOR OF BUSINESS DEVELOPMENT Summary Healthcare Sales Professional with over 6 years of experience as a successful Director of Sales Sales experience includes hospice home health management durable medical equipment DME and pharmaceuticals Awarded for being the top performer for five consecutive years Recognized for growth development and delivering bottom line results Specialized in connecting with clients and customers Develop loyalty and referrals by utilizing consultative sales identifying customer needs through active listening education and consistent follow through Experienced in developing strong and detailed sales and marketing plans to support corporate goals and objectives Update and execute the sales and marketing plan daily weekly and monthly to obtain corporate goals and objectives Strong communication skills as a team member presenter and trainer Skillful and effective in communicating and interacting with associates professionals and key decision makers Experience Director of Business Development 02 2015 to 09 2015 Company Name Director of Sales Director of Sales for the business line of Homecare and Hospice Implement sales and marketing plans for the Plains Region Meet and exceed the company s overall business plan census goals and financial objectives This role is responsible for management and leadership of Client Relations Executives in the field and Care Transition Nurses in the hospital system Developed and implemented sales and marketing plans for all company products service offerings consistent with market analysis reflecting referral source targets Develops and provides sales training Understanding of Medicare regulations for Homecare and Hospice Responsible for setting goals based on market analysis and company overall goals This position was dissolved due to company cuts Director of Sales Area Sales Manager 01 2012 to 03 2014 Company Name City State Working in the healthcare industry of Hospice and Home Health in the Dallas Texas and Western Iowa locations Responsibilities included redeveloping a team of healthcare professionals to promote the company Increase sales and revenue through territory development by training and education to customers Communicate directly to vice President of company about the sales teams strengths and weakness along with new business opportunities Director of business development Develop plan to rebuild agency to meet budget by collaborating with referral sources and clinical team Maintain and develop growth by working with Nursing Facilities Medical Clinics and Hospitals Communicate clearly what our program is to all referral sources Managed sales in Dallas Texas region and Iowa Senior Provider Relations Manager 02 2003 to 12 2012 Company Name City State Successfully rebranded the company despite stringent budget building agency from eight patients to 130 patients as one of top five Provider Relations Managers Ranked 1 Senior Provider Relations Manager in the nation in 2005 and 20011 being groomed for Regional Sales Director Top performer in Region 6 Nebraska Iowa and South Dakota for past five years while maintaining growth in Eastern and Central Nebraska by personally servicing territory of 18 counties in Nebraska Build rapport with key referral sources coordinating with approximately 65 medical directors nurses CNAs medical records clerks social workers and bereavement counselors providing training issue resolution and follow up support while remaining within budget Develop plan and present CEU in service trainings through Iowa Western University to all referral sources educating people about death dying hospice benefits and end of life care both in person and through webinars Manage and coach team of about 10 salespeople providing marketing and strategic sales tools Responded to market need by building marketing tool that became company s main brochure Establish annual monthly weekly and daily goals keeping daily log of business sources contacts and leads consistently following up with hand written thank you notes and calls Address problems resolutions wins and marketing tips with weekly conference calls for region report sales numbers both daily and weekly Senior Account Executive 01 1997 to 09 2002 Company Name City State Achieved 1 ranking Salesperson in Southern California Region within five months and maintained that for 3 years Developed managed care contracts throughout California Education Bachelor of Science Political Science California State University of Bakersfield State Political Science Professional Affiliations Nebraska Alzheimer s Association American Parkinson s disease Association Creighton University Medical Center American Quarter Horse Association American Cancer Association End of Life Community for Nebraska Nebraska Hospice and Palliative Care Association American Red Cross Nebraska American Heart Association American Horse Show Association Skills agency benefits brochure budget business development business plan coach contracts Client Relations financial Home Health Homecare Hospice leadership notes Director market analysis marketing plans marketing market Nursing rapport Sales sales training strategic written
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DIRECTOR OF BUSINESS DEVELOPMENT Summary Dedicated and driven sales and marketing strategist with 8 years experience in cloud software industry Proven ability to research develop and implement technical sales and marketing plans Expert in the technical content development of sales collateral that effectively reinforces the solution benefits Skilled writer trainer and presenter Fast learner works well under pressure committed to team success Highlights DIRECTOR OF BUSINESS DEVELOPMENT PRIVACY DATA SYSTEMS LLC Dedicated and driven sales and marketing strategist with 8 years experience in cloud software industry Proven ability to research develop and implement technical sales and marketing plans Expert in the technical content development of sales collateral that effectively reinforces the solution benefits Skilled writer trainer and presenter Fast learner works well under pressure committed to team success skills core competencies Presales and Implementation Support Development of Marketing Strategies Competitive Analysis Market Research Development of Training Materials Product Positioning Branding Product Demonstrations Development of Sales Collateral Public Media Relations Web Print Content Development Client Support Post sales Ability to listen understand and relay business needs to technical and development teams Adobe Creative Suite Photoshop Illustrator InDesign Adobe Acrobat CRM Proficiency in administration of Salesforce and Microsoft Dynamics CRM applications including but not limited to customization reports and dashboards and data import export Planning Organization Exemplary planning and organizational skills with high degree of detail orientation Innovative problem solver who can generate solutions using creativity and past experience Resourceful and efficient project manager Skilled at wearing many hats and thinking outside of the box Experience Company Name Director of Business Development 07 2007 to 09 2015 Previous Director Sales Marketing Privacy Data Systems LLC is a software development company that provides SenditCertified a patented cloud based secure communications platform SenditCertified provides encrypted messaging and large file transfer eSignatures cloud based encrypted storage and biometric authentication and is delivered via web desktop and mobile apps MS Outlook integration and customized API web services Contribute to the development and refinement of the company s vision and strategy Support the overall process of company management and growth of new business channels Liaise with other department heads on the implementation of the company s strategic and operational plans Develop review and report on the business development s strategy ensuring the strategic objectives are well understood and executed by the team Ensure efficient and effective marketing and advertising planning Perform market analyses research competitive landscape Develop and manage strategic sales opportunities Management of VAR MSP sales channels Management of inside and outside sales resources Design and administer the company s CRM system Salesforce including reporting dashboards custom applications and data management Director of Franchise Sales 01 2003 to 12 2007 Corporate Atlantic Region Help U Sell Real Estate Assisted Regional Director in management of large 9 state region Oversaw and executed marketing to potential franchisee candidates Managed consultative sales process from initial inquiry to close Utilized technology to increase efficiency during sales process Company Name 09 1996 to 05 1999 Analyzed product need on both company wide and individual store basis Allocated merchandise units based on intricate sales criteria Inspected incoming merchandise for quality control Worked in collaboration with the purchasing team professional skills Communications Exceptional listener and communicator Effectively conveys information both verbally and in writing Highly analytical thinking with talent for streamlining complex work processes Talent for locating and analyzing online information and market data Education Bachelor of Science May 1996 Texas A M University Interests 2007 Present Youth Rec Cheerleading Coach Allen Sports Association 2010 Present League Director Allen Sports Association Board Additional Information community involvement 2007 Present Youth Rec Cheerleading Coach Allen Sports Association 2010 Present League Director Allen Sports Association Board Skills Adobe Creative Suite Adobe Acrobat Photoshop advertising API benefits Branding business development competitive Competitive Analysis Content Development creativity CRM Client Support data management Illustrator InDesign DIRECTOR marketing plans Market Research Marketing Strategies marketing strategist marketing market Media Relations messaging Microsoft Dynamics MS Outlook works communicator organizational skills outside sales Positioning presenter problem solver processes purchasing quality control Fast learner Real Estate reporting research Sales software development strategy strategic technical sales trainer Training Materials vision writer
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DIRECTOR OF BUSINESS DEVELOPMENT Executive Profile To apply over 22 years of experience as an exceptional Director of Business Development to manage personnel and resources by utilizing financial and strategic analysis To apply logistical support and budget analysis skills to enhance management To enforce departmental policies goals procedures and objectives through communicating in writing and orally with subordinates and executive management To apply years of leadership experience and vast amounts of financial responsibilities to maintaining a district s bottom line Top Secret Skill Highlights Types 80 WPM Microsoft Word Excel PowerPoint Sales Force and Outlook Professional Experience Director of Business Development 07 2010 to 02 2015 Company Name City State Plan direct and coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers Excellent communications skills written and orally especially under pressure Ability to forecast future issues through ongoing strategic analysis Prospect for new sales and manage current and pending sales in the amount of over 1M Maintain relationships with Client Government Sales Management to ensure strategy and sales objectives are identified and plans developed for the sales year Ensure all relevant Human Resources and policies procedures are followed Establish and oversee the implementation departmental policies goals objectives and procedures conferring with senior management and staff members as necessary Analyze day to day business activities ensuring efficient and effective services Supervise budgets for maximum Return of Investment ROI Negotiate business transactions for the company in the amount of over 1K Ensure adherence to all Health Safety and Environmental policies and procedures Experience in fracking Exercise confidential information policies procedures and regulations that governs employee and employer confidentiality Apply general business and management principles involved in strategic planning resource allocation human resources modeling leadership technique production methods and coordination of people and resources Utilize general principles and processes for providing customer and personal services This includes customer needs assessment meeting quality standards for services and evaluation of customer satisfaction Apply relevant equipment policies procedures and strategies to promote effective local state or national security operations for the protection of people data property and institutions Manage sales pipelines from beginning to end and follow push through sales Represent companies such as Scott Safety Honeywell First Responders Product Hurst Jaws of Life Kappler Elkhardt Brass Hale Pumps Streamlight HESCO Smith Optics ACCOMPLISHMENT Maintained sales of over 5M for the last three years Supervisor Hours Worked 40Wk Senior Airfield Fire Emergency Services Officer 06 2009 to 07 2010 Company Name City State Performed hiring training scheduling of work grievances performance counseling and recommendations for promotions demotions and termination of employment of over 40 personnel As a senior executive set polices assigns priority for future program objectives direct improvements to equipment and distributes equipment among subordinate commands Evaluated new trends for policy development and for further inquiry and study to establish new methods for eliminating or controlling serious hazards to life and property Further conduct independent and joint risk management studies for exercises and assist others with risk management decisions Supervisor Colonel Steve Kirkpatrick Contact Yes 803 414 6496 Hours Worked 40Wk Aircraft Rescue and Firefighting Officer 06 2008 to 06 2009 Company Name City State Managed 24 hour operations of 5 P 19 Firefighting apparatus 1 P 23 10K gallon water tender 1 F 550 rescue truck 4 rescue boats and 3 Gators equipped with Wild land firefighting attachments Supervised and directed the coordination of cross training with 10 Department of Defense fire Stations which provided over 60 hours of instruction to more than 140 fire fighters Initiated a funding request for an additional 57K to source deficiencies Managed a budget of 120K budget to support fire suppression operations Supervisor Major Carl Kuga Contact Yes 910 581 2025 Manager Airfield Fire Emergency Services Officer 06 2006 to 06 2008 Company Name City State Managed over 200 Marine Firefighters with budgeting operation training and mutual aid agreements at each subordinate unit s location Managed 10 Fire Fighting apparatus 8 fire suppression systems and 6 rescue vehicles Managed and oversaw 35K worth of Emergency Airfield Services assets Supervisor LtCol Manlee Herrington Contact Yes 808 256 4295 Hours Worked 40Wk Airfield Fire Emergency Services Officer 08 2004 to 03 2006 Company Name City State Deployed to Operation Iraqi Freedom and held the billets as the Chief of Firefighting operations for over 20 airbases in Iraq Managed and supervised 100 Marine Firefighters in day to day operation in support of flight operations aboard Marine Corp Auxiliary Landing Facility Bogue Field NC Managed over 100K dollars of firefighting assets ACCOMPLISHMENT Identified a deficiency and justified the purchase of over 1 5K worth of firefighting assets Managed and preformed the duties of the on scene Commander for a 2K gallon fuel fire Supervisor Colonel Jay Johnson Contact Yes 571 408 0426 Hours Worked 40Wk Education Bachelor of Fire Science 8 15 Thomas Edison State College City State GPA GPA 3 37 GPA 3 4 Customer Relations Course OSHA Safety Course HAZMAT Materials Operations Airfield pavement and assessments certifications Course Fire Officer I II III Fire Instructor I II III Fire Inspector I II Fire Investigator I Fire Fighter I II III Airport Firefighter Emergency Vehicle Operators Course Amphibious Warfare School Nonresident Program Advance EAF School M 31 Arresting Gear Systems Course Marine Corps Aircraft Launch and Recovery School Aircraft Firefighting School Warrant Officer Basic School Staff Non Commissioned Officers Course Sergeants Course Total Quality Leadership Hazardous Waste Coordinator Course RCRA Hazardous Materials and Hazardous Waste Management Course Suicide Prevention Course Minimum Operating Strip Lighting System Course Lean Six Sigma White Belt Course Professional Affiliations Veterans of Foreign Wars SATS EAF Association Marine Corps Association Skills Basic budgeting budgets budget communications skills counseling Client Customer Relations customer satisfaction senior management Government Hazardous Waste Hazardous Waste Management hiring Human Resources Inspector I instruction Instructor I Leadership Lighting Materials Excel Outlook PowerPoint 2K Microsoft Word modeling needs assessment personnel policies policy development processes Quality risk management Safety Sales Sales Management scheduling Six Sigma strategy strategic analysis strategic planning Supervisor tender written
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BUSINESS DEVELOPMENT MANAGER Professional Profile Highly qualified detail oriented and hardworking Manager with more than 15 years of experience Proficient in research writing case management and client relations Expert computing and technology skills including competence in multiple software applications Qualifications Inventory Management Leadership Development Risk Management Staff Development Project Management Managing Employees Marketing Team Building Budgeting Financial Management Accomplishments Increased revenue by 40 Cut operating expenses by 20 year over year Multiple awards for performance Developed and implemented client service program which expanded small to medium client base 35 Developed new quality standards for better quality performance and reliability Improve support service level by 20 Improved customer service satisfaction 3 annually through supply chain management initiatives inventory control and flexible manufacturing practices Experience Business Development Manager Jan 2015 to Current Company Name City State Prospect for potential new clients and turn this into increased business Cold call as appropriate within your market or geographic area to ensure a robust pipeline of opportunities Meet potential clients by growing maintaining and leveraging your network Identify potential clients and the decision makers within the client organization Research and build relationships with new clients Set up meetings between client decision makers and company s practice leaders Principals Plan approaches and pitches Work with team to develop proposals that speaks to the client s needs concerns and objectives Participate in pricing the solution service Handle objections by clarifying emphasizing agreements and working through differences to a positive conclusion Use a variety of styles to persuade or negotiate appropriately Present an image that mirrors that of the client Client Retention Present new products and services and enhance existing relationships Work with technical staff and other internal colleagues to meet customer needs Arrange and participate in internal and external client debriefs Athletic Coordinator May 2006 to Dec 2014 Company Name City State Responsible for marketing planning organizing implementing and scheduling special recreation activities and events Handle the tasks of hiring staff and coordinating volunteers in conducting recreation activities Perform responsibilities of preparing attendance and program evaluation reports for all recreation programs on a monthly basis Perform responsibilities of organizing and implementing recreation programs like social functions arts and crafts and physical fitness Responsible for supervising athletic leagues and tournaments maintaining records registering program participants collecting fees and providing various instructional programs Handle the tasks of updating the positive and negative information regarding recreational programs to the supervisor Patient Relations Supervisor May 1999 to May 2006 Company Name City State Coordinate communication between patients family members medical staff administrative staff or regulatory agencies Interview patients or their representatives to identify problems relating to care Maintain knowledge of community services and resources available to patients Refer patients to appropriate health care services or resources Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution Collect and report data on topics such as patient encounters and inter institutional problems making recommendations for change when appropriate Identify and share research recommendations or other information regarding legal liabilities risk management or quality of care Analyze patients abilities to pay to determine charges on a sliding scale Teach patients to use home health care equipment Education Masters of Public Administration Budget and Public Finance 2004 12 18 Texas Tech University Lubbock City State US Courses taken Program Evaluation and Quantitative Analysis Advance Quantitative Methods in Public Policy Administration Public Policy Theory and Process Public Personnel Administration Public Organization Theory Health Care Policy Public Financial Management Health Organization Management I II Budgeting and Research Methods Financial and Managerial Accounting Foundations of Finance Operations Management B A General Studies Business Management 2001 12 15 Texas Tech University Lubbock City State US Courses taken International Financial Management Fixed Income Securities and Credit Analysis Financial Statement Analysis Money and Banking Investment Fundamentals and Security Analysis High School Diploma 1994 05 15 Denison High School City State US Graduated in the top 10 of the class Affiliations American Society for Public Administration American Public Health Association Young American Leaders Association Certifications CPR ACE TAAF Sports Management School Skills Leadership Development Project Management Budgeting Employee Management Operations Management Business Management
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BUSINESS DEVELOPMENT MANAGER Highlights ADDITIONAL SKILLS Fluent in 4 European Languages English French Italian and Greek Proficient in Microsoft and Mac platforms Good knowledge of Google docs Quicken and Tradeware s ordering shipping and transportation management system Involved in various functions and fundraisers in the school s PTA Chaired the Ross School s most successful Auction in 2011 raising 250 000 Appointed 1st VP of fundraising in 2012 Also chaired the school s wine auction in 2010 and the annual fundraising party in 2012 Highly organized enthusiastic and financially astute Personable and energetic Experience Business Development Manager April 2007 to Current Company Name City State Founded a language service to assist individuals and corporations with foreign language requirements Offer Italian and French classes to professionals and children in a class room environment and privately Develop proprietary teaching and training materials tailor made for each student group Translation services written and simultaneous in and out of Italian French and English Check translation s technical terms and terminology to ensure that they are accurate and remaining consistent throughout translation revisions Translation and interpreting experience in a variety of industries including communications bio medical and aviation Reporting to the Managing Partner accountable for acquisition of new business and retention of existing clients in North America and EMEA Created and planned business strategies and budgets to meet the company s sales objectives and increase business opportunities Generated opportunities for meetings with key decision makers to drive the sales process forward Initiated and implemented sales strategies to increase profitability with key accounts Provided leadership and networking knowledge to the customers and maintenance of an appropriate presence in the industry Identified developed and evaluated marketing strategies based on knowledge of the company s objectives market characteristics cost and markup factors Used sales forecasting or strategic planning to ensure the sale and profitability of products and services Analyzed business developments and monitored market trends Coordinated and participated in promotional activities and trade shows working with developers advertisers and production managers to market products and services Sales and Marketing Manager October 2006 to March 2008 Company Name City Responsible for the overall sales and marketing policies to reflect the company s strategies and objectives Developed and implemented a sales and marketing program and corporate identity for this UK start up company Planed and created all the company s marketing and communication materials Initiated and executed a sales plan with the objective of growing the company in the North American market Researched strategies and plans which identified marketing opportunities both domestically and internationally for direct marketing and new project development Successfully implemented the company s sales and marketing plan which directly resulted in a new sister office being opened in the US VP Sales and Marketing March 1994 to July 2001 Company Name City Reporting directly to the CEO co ordinated and directed the company s sales and marketing functions for EMEA Generated revenue from sales during this term in excess of 10m Developed and co ordinated sales selling cycles and methodologies Directed and oversaw the company s marketing function to identify and develop new customers for its products and services Created and managed sales and marketing budgets to include press public relations advertising and community outreach Supervised the planning and generation of the company s marketing and communication materials and the preparation issuance and delivery of sales materials exhibits and promotional programs Directly managed critical and new client accounts and co ordinated the management of other accounts Managed the relationship with partners domestic and international vendors distributors and VARs Responsible for the repositioning of the company and the creation and execution of an aggressive marketing strategy including a new corporate identity and branding to attract external investment Executive Assistant January 1991 to December 1994 Company Name City Reporting directly to the Chairman responsible for all administrative support relating to scheduling expenses meetings travel client relationship management Assisted in special projects of cost control for selling and non selling functions to achieve optimal expenditure levels for budgeting purposes Reviewed ordering procedures and formulation of stricter guidelines on quotes and tenders Analyzed all Concession Agreements which lead to a 2 increase of the overall Concession revenue Reviewed and analyzed the store s direct and indirect operating costs and attribution of these to various departments which resulted in the relocation of some departments Co ordinated and supervised the implementation and recommendations from various audit reports by both external and in house auditors Managed a team of floating staff to be assigned to trouble shoot areas of concern Education MSc Trade and Finance CITY UNIVERSITY BUSINESS SCHOOL City UK CITY UNIVERSITY BUSINESS SCHOOL LONDON UNITED KINGDOM MSc Shipping Trade and Finance Dec 1990 BA French and Italian THE UNIVERSITY OF HULL City UK THE UNIVERSITY OF HULL HULL UNITED KINGDOM BA Honors French and Italian July 1989 Accomplishments BA Honors French and Italian July 1989 Certifications PTA Skills Marketing Sales Budgets Promotional And Marketing Sales And Aviation Class Comprehensive Large Array Data Stewardship System Excellent Multitasker Simultaneous Teaching Training Accounts And Advertising Branding Community Outreach From Sales Its Managed Sales Of Sales Public Relations Increase Administrative Support Audit Budgeting Cost Control Executive Assistant For Selling Ordering Relationship Management Scheduling Selling And Accountable For Business Development Clients Forecasting Implemented Sales Key Accounts Maintenance Market Trends Networking Sale And Sales Forecasting Sales Objectives Sales Strategies Strategic Planning The Sale The Sales Direct Marketing Marketing Plan Overall Sales Project Development Sales Plan Energetic Fundraising Highly Organized Mac Quicken San Self Motivated Storage Area Network Very Organized Finance Shipping
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BUSINESS DEVELOPMENT MANAGER Summary An experienced manager who is highly motivated and has vast knowledge of the retail industry As a perfect role model for the team able to coach give feedback build morale roll out initiatives and make recommendations on merchandising and product presentation Able to handle high profile and hands on management roles that require commercial acumen and creative flair As an exceptional person and also able to drive brand availability willing to take on board new ideas adapt them further to make them my own I am ambitious and passionate about everything and comes from a strong sales and service background that allows to thrive in any competitive and challenging retail environments Right now ready and qualified for the next stage in an already hugely successful career and is looking forward to making a significant contribution to any future employer Highlights Organizational and planning skills Customer Service IT skills Shopper Tally Voyager Business and commercial acumen Drive motivation and initiative Good Team player Oral and written communication Numerical and analytical ability Creativity and imagination Ability to lead and motivate a team Influencing and negotiation Work under pressure and deadlines Accomplishments Opened 4 EBO S of U S POLO Assn stores Within our franchise network PCH Life Style Ltd Opened 5 EBO s and 50 MBO s for the brand John Players Achieved Best B D M Award for 0 shrinkage in my entire region Increased the sales volumes by over 70 in a single financial year for all brands Established the market for MBO Denizen Channel in Coastal A P territory Achieved the Best Store Manager Award for Highest sales in a month January 2010 for The Peter England store Achieved the targets of EBO s Opened the first ever Double Brand store U S POLO Assn Flying Machine in Vijayawada Andhra Pradesh in 2011 Experience BUSINESS DEVELOPMENT MANAGER Mar 2014 to Current Company Name City State Handling Brand Ramond Develop sales and marketing strategies to drive sales growth in the assigned area Develop and manage an efficient distribution network to improve sales performance Manage the sales team for sales growth and revenue enhancement Conduct market research to understand competitors and market trends Provide innovative ideas and suggestions to improve the market presence Coordinate with Zonal Sales Manager to enhance sales performance Maintain relationship with existing customers for repeat business Build sales culture and sale centric atmosphere among the team members Maintain contacts with financial center personnel processionals and personal contacts to build referrals Provide timely feedback to the sales personnel regarding their sales performance Provide trainings educational workshops and challenging opportunities for enhancing career growth of employees Conduct business plan review meetings with sales team Develop creative promotional strategies to attract more customers Appreciate the contributions and accomplishments of sales employees through proper rewarding mechanism Develop performance improvement plan for sales team to meet performance goals Area Sales Exe Nov 2012 to Mar 2014 Company Name City State Work involves selling the popular Premium brand John Players Handling 11 EBO S in all retail parameters Expansion of MBO and EBO business Monitoring all trade operation in entire Coastal Andhra Pradesh In charge of 50 Retail dealers in Coastal A P Development of the Trade Marketing Strategy to achieve defined business objectives across all product categories Shapes the brand strategy working with the brand team to incorporate feedback from the affiliates apply regional judgment and align on choices with global leadership team Contribute to the Company s goals and objectives and improve brand customer satisfaction and productivity Establishing channel strategies and implementing the associated plans Development of a trade promotional plan with key customers and channels Handling Field and Venue Bookings for Channel Sales For any form of communication directly or indirectly linked to Company Brand equity works under strict supervision and taking responsibility of Marketing Team Working closely with key Retailers to provide category and shopper insights to drive performance Managing and motivating a team to increase sales and ensure efficiency Managing stock levels and making key decisions about stock control in Retail Stores Analyzing sales figures and forecasting future sales Analyzing and interpreting trends to facilitate planning Using information technology to record sales figures for data analysis and forward planning Dealing with staffing issues such as interviewing potential staff conducting appraisals and Performance reviews as well as providing or organizing training and development Ensuring standards for quality customer service and health and safety are met Resolving health and safety legal and security issues Responding to customer complaints and comments Organizing special promotions displays and events Attending and chairing meetings Updating Team on business performance new initiatives and other pertinent issues Maintaining awareness of market trends in the retail industry understanding forthcoming customer initiatives and monitoring what local competitors are doing Initiating changes to improve the business e g revising opening hours to ensure the stores are compete effectively in the local market BUSINESS DEVELOPMENT MANAGER Jul 2010 to Nov 2012 Company Name City State Work involves selling the popular premium brands in FASHION QUOTIENT Handling 4 MBO s of FASHION QUOTIENT Stores visual merchandising operations etc It s an inventive of PCH Lifestyle Ltd Handling 18 EBO S visual merchandising operations etc Training the Store Manager for product knowledge and also sales pitch etc Retail Stores Maintenance Supervising Driving the stores towards profitability for the organization Providing value added services to all the customers for a long term business relation ship Arranging different promotional activities in the store surroundings STORE MANAGER Jun 2009 to Jul 2010 Company Name City State Work involves selling the popular brand Peter England Touring the sales floor regularly talking to colleagues and customers and identifying or resolving urgent issues Promoting the organization locally by liaising with local schools newspapers and the community in general Dealing with sales as and when required To give a correct guideline to the C C A s and motivate them to achieve the store targets FOOR MANAGER May 2008 to Jun 2009 Company Name City State Work involves selling the above brands and local brands Leading the team towards the Floor Target Achievement Serving customers Arranging window displays Ordering stock Stock taking and inventory Cleaning up store and display area Convening team meetings Recruiting and training new team members Supervising staff Performing ad hoc tasks Delegating workload Assisting in other store operations Education MCA COUMPTER 2008 K G R L P G College City State INDIA Post Graduation MCA from K G R L P G College Affiliated to Andhra University in the year 2008 With a 1st Class 71 Bachelor s Science 2005 K G R L Degree College Bachelor s Degree in Science from K G R L Degree College Affiliated to Andhra University In the year 2005 with 60 Personal Attended Product Training Program by Arvind Brands Ltd At PCH Corporate Office Communications Skills Costumer Service Workshop by Madura garments Aditya Birla Group Attended Training program by INSPIRE ONE on Building Sales Excellence Communication Profiling at ITC LRBD Head Office Personal Information Driving license Qatar Valid Driving Skills Proficient in the use of MS Office Word Excel PowerPoint Voyager Shopper 08 09 Tally Focus Integrated ERP software for Retail Garment Stores
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SE BUSINESS DEVELOPMENT MANAGER Highlights National account management Established track record of exceptional sales results Excellent communication skills Resolution oriented Cross cultural sales background Exceptional multi tasker Accomplishments SIMSOC Simulated Society Leadership Workshop Dr Larry Pepper Professional Instrument Society of America Activities Mastering Business Development Workshop Bill Scheessele Global Sourcing Quality Engineer Training GE Power Systems Six Sigma Green Belt Certified Exceptional Management Skills Baker Communication Inc Print Graphic Support Collaborated with marketing and business development groups for collateral needs by creating page layout designs for flyers data sheets CD covers and other printed materials Experience SE Business Development Manager Jun 2014 to Mar 2015 Company Name City State Responsible for Own Brand business development in the southeast U S including NC SC GA FL AL VA MS AL WV VA KY and TN Supporting Lewis Goetz Rawson and ICD offices and sales reps to pursue opportunities for Own Brand products including ECON Diamond Gear C C Force Smith valves SE Technical Outside Sales Representative May 2013 to Jun 2014 Company Name City State Technical support for Outside Sales Representative s in Southeast Engineering presentations specifications for manual and automated valves to engineering firms Fluor Mustang CH2M Hill D Z Hargrove CHEMTEX etc Business development for turbine OEM s General Electric Siemens Alstom and Mitsubishi Strategic Automation Manager Aug 2012 to Apr 2013 Company Name City State Responsible for automation shop design and setup Wrote SOP standard operating procedures for automation quotations manufacturing and testing Engineering presentations specifications for manual and automated valves to engineering firms Fluor Mustang CH2M Hill D Z Hargrove CHEMTEX etc Business development for turbine OEM s General Electric Siemens Alstom and Mitsubishi Technical Sales Leader Aug 2001 to Aug 2012 Company Name City State Process Control Equipment Business development for strategic manufacturer alliances Primary interface with Manufacturers for Gexpro Services Responsible for the evaluation of manufacturer s capability and capacity for Gexpro Services Member of the GE Energy Capacity Audit Team Developed the organizational structure and staffing plan for Production Services Developed marketing presentation for GE Energy and other GE Business Technical and marketing training for the sales department Secured CASE MSD Gas and Steam Valve Contract for GE Power Systems 25MM Annually Developed Gexpro Services MSD packaging procedures to meet exceed GE Energy P23E AL 0255 Developed LMS 100 VBV variable bleed valve and anti icing valve systems Sales projections for 2005 through 2010 are 50MM CE Compliance Team Supported GE Energy CE Compliance Team as supplier Support Gexpro Services quality organization with technical write up and evaluation for our supplier base Completed Global Sourcing Quality Engineer Training GE Power Systems Six Sigma Green Belt Certified Business Development Manager Jun 2001 to Aug 2001 Company Name City State Business development for strategic manufacturer alliances Business development for end users Developed marketing presentation for end users Chemical Power Pulp Paper etc Technical and marketing training for the sales department for Masoneilan Yokogawa equipment Senior Manager Dec 1998 to Jun 2001 Company Name City State Application Engineering Manage Application Engineering Department that is responsible for product evaluation and sales implementation at customer site Business development for strategic manufacturer alliances Negotiated contract with EI DuPont that resulted in first year sales of 26MM that provided technical services to three plant locations Responsible for the evaluation of manufacturer s capability and capacity Developed the organizational structure and staffing plan for the Application Engineering Department Technical and marketing training for the application engineering department field engineering department strategic sales department and IT department IT development team that assisted with the build out of the e2bSM Engineering 2 Business Platform Sales Manager Sep 1995 to Dec 1998 Company Name City State Liaison between multiple valve manufacturers Flowserve Valtek Kammer and representative firm Extensive involvement with control valve manufacturer to develop and trouble shoot digital products and software Manage Strategic Alliance Agreement between Flowserve and EI DuPont Took sales from 26MM to 59MM Managed five technical sales representatives four inside sales people in South North Carolina Implemented training course for new sales representatives speeding profitability Developed and implemented marketing plan for South North Carolina territory Technical Sales Representative Aug 1990 to Sep 1995 Company Name City State Primary responsibilities were large industrial plants and A E Firms Customer base included EI DuPont Hoechst Celanese Fluor Daniels Day Zimmerman Chemtex International Bechtel Engineering CRS Sirrine etc Developed anti surge control valve specification for PET charge vessel that increased production by 40 Develop Special Valve SV Codes for EI DuPont Dacron Intermediate Plants Increased territorial sales for Engineered Products Division an average of 35 per year Increased territorial profits for Engineered Products Division an average of 45 per year Expanded sales to include mass market accounts through the use of Supply Chain distribution Company top sales and profits for four years Technical Sales Representative May 1988 to Aug 1990 Company Name City State Primary responsibilities were large industrial plants and A E Firms Customer base included EI DuPont Hoechst Celanese Fluor Daniels Day Zimmerman Chemtex International Bechtel Engineering CRS Sirrine etc Increased territorial sales and average of 45 per year Completed course work at Cape Fear Community College in Instrumentation Controls Education Bachelor of Science Economics Marketing 05 05 88 Clemson University City State Economics Marketing Concentration in Labor Economics Finance Mathematics Business Management and Marketing Interests Phi Gamma Nu Pledge Class President Fellowship of Christian Athletes Varsity Football 1983 to 1985 Additional Information Phi Gamma Nu Pledge Class President Fellowship of Christian Athletes Varsity Football 1983 to 1985 Skills automation Business development Business development Business Management C SC Economics Engineer Finance inside sales marketing plan marketing market Mathematics organizational Outside Sales packaging presentations Quality Sales Siemens Six Sigma SOP specification staffing Strategic Supply Chain technical sales Technical support trouble shoot
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BUSINESS DEVELOPMENT MANAGER Experience January 2014 to Current Company Name City State Business Development Manager Platform for video content and targeted native video ads Report to COO and CRO with new business initiatives and business strategies for publishers and advertisers Launched Cinema6 s first campaigns with a premium spirits brand and athletic brand resulting in 100 profit Negotiated contracts with 3rd party vendors Jun Group Veeseo Adblade Bidtellect Adding clients to partner with by phone email and meetings resulting in the creation of a pipeline for Cinema6 Compose weekly reports on new business campaigns and other daily tasks January 2013 to January 2014 Company Name City State Sales and Service Desk Specialist Private Wealth Management Alternative Investments Supported and managed relationships with Financial Advisors in the Pacific Northwest and Mid America regions as well as throughout the country and internationally Educated Financial Advisors on specific Alternative Investment products on the Merrill Lynch platform including strategies fee structure and purchase and redemption schedules Identified as the Sales and Service Desk Specialist with the highest and most consistent call record leading the team in services provided to Financial Advisors that called on the Alternative Investments Service Desk Developed and helped launch the Best Practitioner program for Financial Advisors geared towards generating new business on the Alternative Investment platform Awarded 2013 Alternative Investments Most Net Sales to Budget for the Pacific Northwest Region January 2010 to January 2013 Company Name City State New Business Director Provided financial solutions for client that reduced cash flow expenditures and realized losses on assets by utilizing those underperforming assets to offset media expenditures Responsible for introducing ORION Trading to 75 150 accounts with annual media budgets in excess of 4mm on advertising including but not limited to television radio digital print and OOH nationally and locally Sourced and maintained relationships with corporate executives at Fortune 1000 organizations Responsible for sourcing and brokering new business with significant clients including Vail Resorts Cargill Pergo Black and Decker and Colonial Williamsburg Responsible for production of monthly newsletters for ORION clients and employees on current innovations that provided creative solutions to business problems January 2008 to January 2009 Company Name City State Sales Manager Maximized Showtime Networks subscriber growth and revenue in affiliate customer service centers in the Mid West and Western territories Managed 10 accounts in the cable industry sector with 894 623 of combined revenue and maintained a 1 account net growth in a television advertising environment that exhibited significant declines in growth Led on site training by educating and motivating affiliated Customer Contact Personnel which included 15 20 people per training on product sales retention new product introduction and created and implemented motivational methods to influence sales Led new business development initiatives in Seneca SC and Seattle WA territories that directly resulted in increased revenue from locations that previously generated zero advertising revenue Established and maintained an extensive network of clients through calls meetings and designed client management events July 2006 Company Name City State Summer Analyst Conducted research for Portfolio Managers on portfolio investments including analyses of 10 K and 10 Q reports Tracked the trading volume and prices of key stocks for institutional and private clients producing weekly reports to various Portfolio Managers and assisted the trading desk with market database analysis on prospective trades Education 2007 HOBART COLLEGE City State Bachelor of Arts English English May 2007 Media and Society Media and Society Interests Member Men s Club Ice Hockey 2003 2007 devoted 12 hours per week in practice and competition Volunteer Political Activism House 2004 organized and conducted voter registration drives for college students 1999 2003 THE DELBARTON SCHOOL Morristown NJ Member Men s Varsity Ice Hockey NJ State Champions 2002 New Jersey Hockey Hall of Fame inductee 2014 Additional Information Member Men s Club Ice Hockey 2003 2007 devoted 12 hours per week in practice and competition Volunteer Political Activism House 2004 organized and conducted voter registration drives for college students 1999 2003 THE DELBARTON SCHOOL Morristown NJ Member Men s Varsity Ice Hockey NJ State Champions 2002 New Jersey Hockey Hall of Fame inductee 2014 Skills ads advertising Avid budgets Budget business strategies cable cash flow coach client management content contracts SC client clients customer service database analysis email Financial Investments market meetings Microsoft Excel Power Point Microsoft Word network Networks new business development newsletters Personnel producing profit radio Research Sales phone television video
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DIRECTOR OF BUSINESS DEVELOPMENT Professional Experience Director of Business Development January 2010 to Current Company Name City State Advise on marketing strategy business models and strategic alliances for private clients in education scientific and healthcare verticals Recent projects include The American Chemical Society Developed business plan marketing strategy and media relations for global launch of 1M research management software product in competitive STM marketplace College Factual com Advice on brand positioning UX and strategic relationships for college rankings portal based on consumer value led to partnerships with the Wounded Warrior Project and Veterans Affairs Global Giving Developed key marketing messages and brand stories for 23M international non profit Developed marketing strategy and business opportunities for environmental nonprofit focused on transforming the market for healthy building materials Product Development Pricing Monetized specialized consulting services to prominent clientele including leading healthcare green building and commercial building owners Surveyed marketplace to identify service value and competitive pricing which yielded increased revenue Market Segmentation Repositioned healthy materials database for with toxicity screens for 34 000 chemicals targeted at green building product environment Segmented product users to understand product challenges and opportunities Vice President Business Development January 2009 to January 2010 Company Name City State Led cross platform revenue initiatives for dominant online ranking franchise America s Best encompassing Education Health Personal Finance Legal and Politics verticals Strategic Partnerships Led cross divisional team to integrate complex 1 2M joint venture launching revenue producing website within 90 days Pricing Renegotiated underperforming partnerships by analyzing Google trends to optimize pricing Deal Structuring Doubled annual revenue from health insurer by analyzing value of Google keywords Renegotiated contract to realize additional revenues to increase CPL Product Development Generated four new products in nine months each estimated to produce 100K annually Developed lucrative marketing program focused on hospitals high margin specialties Initiated hybrid partnership of lead generation and brand licensing for senior living category Tripled value of brand licensing in health and education categories via pricing analysis of out of home advertising in top ten media markets Director Content Strategy January 2006 to January 2009 Company Name City State Sourced negotiated and managed cross platform distribution partnerships for 25 leading cable companies including Charter Communications and Virgin Media Negotiating Negotiated complex licensing partnerships with news music games sports and technology providers resulting in a 40 margin for company Partnerships Managed successful business relationships with more than 50 national accounts including Viacom The Associated Press Major League Baseball The Weather Channel and American Greetings Deal Structure Sourced Internet radio provider to provide 40 channels of customized content against backdrop of digital copyright restructuring legislation Budget Management Reduced content costs by 400 000 by renegotiating deal terms with large media content partners Resulted in budget savings of 10 annually and retention of business critical providers Vice President Business Development January 2000 to January 2005 Company Name City State Director 2000 2002 Developed digital business initiatives for four national magazines and a cable channel Built consensus across 7 divisions to invest in new business models Protected and advanced iconic brand online Revenue Development Generated 500K annually in syndication revenue Product Development On four week deadline sourced and produced 8 SKUS for big box store distribution deal Resuscitated 2M flagship reference product line after 2 bankruptcies Doubled unit sales and operating income through innovative licensing strategy Partnerships Negotiated profitable multi year marketing partnerships with national ISPs resulting in 60 increase in web traffic to drive advertising and e commerce revenue Established profitable licensing relationships with partners in Greece Croatia Germany and Italy Vice President Marketing January 1998 to January 2000 Company Name City State Recruited by AOL colleagues to manage e commerce start up including marketing strategy strategic relationships and communications Garnered national print and broadcast coverage in the pre Google era Helped position company for profitable acquisition by national tea retailer Manager Partner Marketing January 1994 to January 1998 Company Name City State Directed partner relations and partner marketing during hyper growth period preserving key alliances through significant changes in business model Led cross divisional team including technical editorial legal and advertising in onboarding of strategic partnerships such as the National Football League CBS Sportsline ABC News Bloomberg L P NBC Reuters Web M D and Business Week Marketing Strategy Developed an average of 25 customized marketing campaigns each month for national media partners such as Viacom Business Week IDG Hachette Filipacchi Ziff Davis and NBC with response rates of between 1 and 5 Managed multiple agencies developed successful creative resulting in record setting customer acquisition Alliance Partnerships Directed partner management during hyper growth period managing 26 key national accounts through challenging restructuring Effectively liaised between parties to preserve long term business relationships resulting in 12M in savings Budget Development Developed and managed 18M annual partner marketing budget and staff of six Education Master of Science Communications University of Tennessee Master of Science Communications University of Tennessee Bachelor of Arts Journalism University of Oklahoma Bachelor of Arts Journalism University of Oklahoma Marketing Strategies for Growth Education University of North Carolina at Chapel Hill City State US Marketing Strategies for Growth Executive Educatio University of North Carolina at Chapel Hill Certifications M D Professional Affiliations Executive Blogger DC EcoWomen Washington DC Skills Marketing Marketing Strategy Business Development Healthcare Advertising Business Plan Clients Hp ux Media Relations Unix Ux Product Development Transmissions Budget National Accounts Restructuring Increase Pricing Budget Management Games Greetings Finance Joint Venture Joint Ventures Lead Generation New Products Out Of Home Pricing Analysis Sales Sales And Accounts Through Onboarding Partner Marketing Audience Segmentation Building Design Building Materials Commercial Building Database Market Segmentation Segmentation
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BUSINESS DEVELOPMENT MANAGER Professional Summary Served as resourceful and self directed business development manager Defined and executed strategies and operations while leading collaborative full project cycles with National and Local Governments across Southern Africa Spearheaded projects which improved life and health for over 40M people by providing low cost safe clean and reliable renewable energy solutions to the complex regional electricity problem International development experience and effective record of leading sales strategic plans and financial reporting across three continents resulting in sales and project development operations of over 50m USD Served as high performing award winning and data driven Intelligence Analyst at the National Security Agency while performing duties as an Airman in The United States Air Force Core Qualifications Experience in project management and driving product implementation Business development and strategic partner management Proven track record of initiating implementing and successfully driving new business opportunities from relationships with partners Ability to think strategically about complex issues driving thoughtful recommendations and action plans Demonstrated ability to influence and communicate cross functionally and across all levels Results oriented Adept multi tasker Strong proposal writer Analytical problem solver Operations management Contract negotiation review drafting Financial records and processing Report generation and analysis Experience with execution and shaping complex agreements Accomplishments Generated a pipeline of more than 20m in net new opportunities in 12 months Spearheaded company wide prospecting closing and project management endeavors for entire SADC region Established 3 new corporate accounts averaging 15m in sales Expanded multi lateral relations with Middle East and USA to strengthen security and partnership Received Global War on Terrorism Service Medal Rolled out new company products in just 8 months resulting in the largest Government investment in solar lighting Experience Business Development Manager 09 2013 Company Name City Developed strategic and operational relationships across 3 Foreign Governments Exceeded targeted sales goals by 24m USD Generated new accounts by implementing effective networking and content marketing strategies Directly managed multi million co operative budgets supporting global GTM strategy Identified strategic partnerships and gathered market information to gain a competitive advantage Created value propositions international programs and strategic plans while maintaining multi location International accounts Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems Developed growth plans by identifying key clients and targets Leveraged lead generation tools to increase profitability and product presence in the marketplace Collaborated with account executives to penetrate new accounts and identify potential customers SALES MANAGER 01 2010 to 01 2012 Company Name City State Assisted financial director and other company leaders in due diligence and negotiations related to acquiring or disposing of assets Collaborated with senior leadership team to monitor business performance in all areas including but not limited to capital allocation sales acquisitions and marketing Coordinated and managed major proposal processes from initiation to implementation Led data analysis resulting in comprehensive global strategies Designed and implemented strategic sales plan including new product development increasing sales by over 20 Mastered MS Office to highlight financial models and analysis to suggest investment opportunities Strong aptitude for analytical and financial modeling with demonstrated attention to detail and sales Intelligence Analyst TS SCI 11 2002 to 11 2007 Company Name City State Identified strategic partnerships and gathered market information and other data to gain a competitive advantage Complied and delivered performance updates and planning meetings for Agency executive team Conducted international research data gathering and analysis in direct support of POTUS SECDEF Education Bachelor of Science Management 2013 Rutgers University City State USA Executive Education Management Stanford University Graduate School of Business City State USA Additional Information Passion for making lives better across the world Distinctive problem solving and analytical skills combined with impeccable business acumen and ability to communicate confidently effectively and persuasively Desire to make significant contribution to a growing International organization Measurable business strategy and operational experience Coordinated initiatives and projects and delivered timely results for global organizations Global Entry Passport Holder U S Citizen Skills Account Management Analytical Skills Asset Management Budget Business Development and Operations Closing and Negotiation CRM Financial Modeling Leadership Networking MS Office Research Teamwork Strategic Planning
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BUSINESS DEVELOPMENT DIRECTOR Summary Business Development Director driven to exceed sales goals and build long term relationships with customers Creates a positive shopping experience through high quality customer care Highlights Fluent in English and Spanish Action oriented results oriented take charge Sales and Customer Service Professional Superior communication skills Superb follow up skills Exceptional relationship building that leads to gaining the trust and credibility of individuals and groups Effective team player Capable of delivering a strong business case for client action with the skill set necessary to bring it to close Accomplishments Created strategies to develop and expand existing customer sales which resulted in a 154 increase in monthly sales Increased sales volume by adding 34 new accounts in the assigned territory Managed a portfolio of 21 accounts totaling 14 5MM in sales Experience Business Development Director 11 2012 to Current Company Name City State Managed 3 Franchise Kia Hyundai CDJR Chrysler Dodge Jeep Ram Trained Developed Sales Team on engagement w customers Trained Developed Sales Team on CRM usage Met Weekly Monthly with GM and Service Director for any emails and mail out Marketing campaigns Built Strong Relationships with Fleet Organizations Developed a two man team that handles all heat cases Sales Representative 01 2009 to 05 2012 Company Name City State Developed and managed five Home Depot accounts generating over 5MM in annual revenue Built strong relationships with Home Depot Management Associates Professional Contractors ISD s Government Agencies Cities Municipalities Multi Family Apartment Groups Investors and DIY ers Monitored and forecast sufficient inventory levels of Behr Kilz product ready for demand Excelled at partnering with all core business operations to significantly increase Behr Kilz footprint expand market share and generated sustainable revenue Won the Sales Driver Award FY 2009 Successfully executed all initiatives and new product roll outs Behr Ultra Premium Plus SP Low VOC Int Ext Oil Base Ext Wood Stains Floor Coatings and Kilz Pro X Trained and developed Home Depot associates to excel at driving both Home Depot and Behr Kilz value while increasing sales through non stop hands on training Won Rookie of The Year Award 2010 Serviced 2 territories due to lack of human capitol total of 10 accounts keeping them profitable constantly growing Won Ultimate Team Player Award 2011 New Home Counselor 01 2006 to 07 2007 Company Name City State Sold 28 new homes and produced 5 236 000 in revenue in first six months Achieved 97 capture rate for in house lending company Sustained high profit margin through tactful and diplomatic negotiations Built strong strategic alliances with investor community which led to multiple revenue streams and increased profitability Held first time home buyer workshops to build comfort and demand Minimized sales cancellations by meticulous customer qualification and realistic expectation setting New Home Counselor 10 2004 to 01 2006 Company Name City State Sold 58 new homes and produced 8 700 000 in revenue Used blueprints without a model to sell 39 homes Participated in numerous TV commercials for Mi CasaTV Protected profits from margin degradation through advanced negotiation skills Won Beazer Homes National Marketing Award for best idea contributing to 14 new home sales in one day Orchestrated community outreach programs to create demand for move ups and first time buyers Achieved lowest cancellation rate in Dallas Division Built loyal relationships with a large diverse Realtor base Developed strong relationships with a large portion of the investment community Completed all requirements at Beazer University Won numerous sales contests New Business Development Sales Manager 11 1992 to 07 2004 Company Name City State Achieved 154 of FY 2000 sales quota Implemented weekly training with sales team Achieved 125 of 1999 YTD sales quota Managed 21 wholesale distributer accounts Increased territory sales by 14 in Q2 and Q3 of 1998 Preserved margin by selling at an average of four percentage points above industry standard Broadened market base by identifying new opportunities to expand the focus of wholesalers Tracked customer acquisition cost versus profitability Created and negotiated contracts agreements proposals and purchases Education Superstar Selling Brian Tracy Ft Worth Texas 2005 How to Build a Complete Sales Person Plano Texas 2005 Sales Success Jeffrey Gitmer Ft Worth Texas 2005 CSRE Psychology 2011 P E E R S City State USA Psychology of Sales Brian Tracy Sales and Marketing 2005 Beazer University City State USA CFNI Theology 2003 CSRE City State USA Associate of Arts Theology 2003 CFNI City State USA Skills Sales and Marketing Strategy Execution Account Management Business Development Client Relations Cold Calling Computer Literate Creative Problem Solving CRM Systems Customer Needs Assessment Customer Satisfaction Customer Service Lead Development Marketing
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BUSINESS DEVELOPMENT MANAGER Sales Account Professional Highly experienced Senior Account Manager focused on maximizing sales and expanding network connections by directing every account systematically and logically Will take ownership as a vital role while fulfilling the company s mission and exceeding the organization s long term objectives Signature Strengths Business to Business Business to Customer Contract Negotiation Calm Under Pressure Account Management Total Quality Management P L Management Business Development Career Accomplishments Business Development Manager 07 2005 to Current Company Name City State Acquired and established successful business development operations and high impact initiatives throughout the Dallas market Collaborate through consultations with decision makers to meet their specific needs for new and repeat business Created successful business and marketing plans long term strategies 1 year 3 year and 5 year Recruited and managed contract labor day workers and W2 employees in a high turnover business Delivered Results Recognized as top sales generator increasing sales level by 60 in 2007 alone Developed department s first incentive performance plan which motivated staff and resulted in 23 average sales increase annually Managed a portfolio of 25 simultaneous accounts which generated 400 thousand in revenue Grew client base from 2 accounts to over 50 accounts in 5 years Senior Student Loan Consultant 06 2013 to 02 2015 Company Name City State Drive sales as in a leadership position Negotiated details Loan forgiveness programs to clients based on their needs and interests resulting in cost effective payments and forgiveness of student loans ranging from 20 100 Trained new sales staff on policies and procedures Supervised 20 account executives and served as senior closer Consistently met and exceeded company expectations for productivity and client retention Delivered Results Consistently ranked in top 10 of sales representatives out of 75 representatives in the company Successfully Acquired a portfolio of over 400 clients which generated 200 thousand in revenue per year Guided more than 12 Million dollars in forgiveness for clients in my portfolio Established 21 new accounts in first month New sales representative record Territory Sales Manager 02 2007 to 03 2009 Company Name City State Created strategies to expand client base with homeowners businesses and grow existing customer sales through referrals Monitored market conditions product innovations and competitor activity and adjusted account sales approach to address latest market developments Attended trade shows sales conferences networking opportunities to create successful on going business relationships Delivered Results Managed organization s third largest region and performed full sales cycle duties increasing annual sales by 20 Established more than 30 new accounts earning a combined revenue of short of 1M Route Sales Associate 08 2003 to 02 2007 Company Name City State Negotiated new promotions with Fortune 500 companies including Wal Mart Sam s Club Target and Kroger Collaborated with other account managers to prepare and deliver performance updates and quarterly business projections and reviews Responsible for ensuring the delivery of products to stores within market ensuring product availability at all points of purchase Delivered Results Managed a portfolio of large format accounts which generated over 1 5 million in revenue per year Ranked in top 15 of sales representatives out of 80 representatives in the North Dallas region Identified by Frito Lay Board of directors for Sales and Presentation performance in highest profile stores in nation Highest Producing sales route in North Dallas Market in 2005 Skill Trainer 01 2001 to 01 2004 Company Name City State Managed a comprehensive workload with responsibility for a diverse range of functions serving as Host Prep Cook Short Order Cook and Cook as required by management Implemented higher standards of quality service for restaurant serving staff achieving high levels of guest satisfaction and increased customer retention levels Delivered comprehensive training to new night shift servers and provided guidance and support to 8 14 servers on daily basis Production Manager 01 1998 to 01 2000 Company Name City State Responsible for a vast range of operating functions including management of not for profit commercials public service announcements Served as Director and Producer for all university football and basketball games ensuring the highest levels of quality commentary Hosted radio and talk shows playing diverse musical styles including Jazz Hip Hop R B Blues and Gospel Performed several Public Service events to uplift the local community such as Toy Drives Promotions for local businesses and University Rallies Shift Manager 01 1994 to 01 1996 Company Name City State Promoted to Manager within one year based on an exemplary work ethic and demonstrated commitment to company goals and objectives Efficiently resolved customer problems or concerns to the satisfaction of all involved parties Identified measures to reduce labor cost by 20 Education Bachelor of Science Business Management Grambling State University City State Football Team United States Racquetball Association Skills Qualifications
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BUSINESS DEVELOPMENT REPRESENTATIVE Professional Summary Experienced administrative professional with excellent client and project management skills Action oriented with strong ability to communicate effectively with technology executive and business audiences Core Qualifications Computer proficient Reports generation and analysis Client Relations File records maintenance Multi Task Management Territory Sales Experience Purchase Order Processing Creative Problem Solving Experience Business Development Representative November 2014 to Current Company Name City State Identified prospective customers using lead generating methods and obtained leads through cold calls Managed organization s South Texas and West Texas region and performed full sales cycle duties therefore increasing division profits Quoted prices for services outlined in brochure Maintained friendly and professional customer interactions Consistently met and exceeded divisional expectations for productivity and accuracy levels Led sales calls with team members to establish sales and customer retention goals Generated new accounts by implementing effective networking strategies Assisted with budget forecasting goal setting and performance reporting for all accounts Identified strategic partnerships and gathered market information to gain a competitive advantage Delivered weekly performance updates and monthly business reviews Optimized current revenue streams by networking for additional business prospects with established clients Identified coordinated and participated in client relationship building activities and meetings Answered customer questions regarding products prices and availability Researched economic processing factors to determine the best process and sales strategies Administrative Clerk September 2012 to November 2014 Company Name City State Seven years of office experience Ensured that team member responsibilities were defined and understood Established and maintained effective communication system Planned travel arrangements for executives and staff Managed the receptionist area including greeting visitors and responding to telephone and in person requests for information Posted open positions on company and social media websites Processed all new hire paperwork while maintaining employee confidentiality Organized files developed spreadsheets faxed reports and scanned documents Created and processed purchase orders for day to day purchases Processed weekly payroll for 30 50 employees to ensure everyone received a correct hourly paycheck Reconciled credit card expenses for 10 15 employees Monitored equipment rentals to ensure proper invoicing practices Registrar October 2009 to September 2012 Company Name City State Maintained detailed administrative and procedural processes to improve accuracy and efficiency Organized and maintained file system and files correspondence and other records Coordinated all educational department functions for team of six Coordinated meetings with education staff and served as main liaison between registration process throughout graduation Updated student records and information on a daily basis Created databases and spreadsheets to improve student registration processes and reporting accuracy Provided support for Executive Director Admissions Department and Education staff in managing operation work flow Standardized department filing system to increase efficiency Improved communication efficiency as primary liaison between departments students and employers Directly supported Executive Director in managing operation work flow Communicated with students via phone email and in person to update them on educational status Helped coordinate admission processes and prepared student records and agreement packets for regular audits Handled and processed confidential student information Admitting Specialist ER Registration March 2008 to October 2009 Company Name City State Maintained a state of readiness and alertness for all incoming patients Collected pertinent information from the patient family and friends medical records and prescriptions Verified that information in the computer system was up to date and accurate Recorded and filed patient data and medical records Eliminated duplicated records by sending necessary information to the medical records department Demonstrated analytical and problem solving ability by addressing barriers to receiving and validating accurate health care information Carefully reviewed medical records for accuracy and completion as required by insurance companies Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information Acquired insurance authorizations for procedures and tests ordered by the attending physician as needed Confirmed patient information collected copays and verified insurance Maintained updated knowledge with emergent protocols response requirements and quality assurance procedures Completed registration quickly and cordially for all new patients Interacted with patients families hospital staff and the general public in a compassionate professional manner Education High School Diploma 2006 Taft High School City State Some coursework completed Del Mar College City State Accomplishments Employee of the Year 2010 at South Texas Vocational Technical Institute Promoted to Registrar after 1 year of employment at STVT Promoted to Business Development Representative after 18 months of employment at GIS Successfully planned and executed meetings lunches and special events for groups of 30 employees Received merit raises for strong attention to detail exemplary customer service and team player attitude Skills Microsoft Software Word Excel Outlook PowerPoint People skills great customer service enthusiastic people person advanced problem solving great organizational skills Language Intermediate level Spanish speaker
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SR BUSINESS DEVELOPMENT DIRECTOR Professional Summary Highly ambitious in business development with background in sales and marketing Expertise in market analysis forecasting and client needs assessments Motivated in business sales with solid experience managing all levels of large scale projects including budgeting and administration Experienced professional with strong leadership and relationship building skills Skilled with experience in the Aerospace industry Familiar with spare parts and re manufacturing Dynamic communicator who consistently exceeds goals and company expectations Client focused Sales Representative with 8 years of providing solutions to customers Solid understanding of the systems and program areas Skills Strong verbal communication Data management Process implementation Powerful negotiator Budgeting and finance Team leadership Self motivated Project management Conflict resolution Risk management processes and analysis Work History Sr Business Development Director 01 2014 to Current Company Name City State Manage and develop business relations with insurance marketplace clients sales Direct sales team with software sales nationally Consult clients to assess technology requirements and advise on software to address their needs Lead project management for complete life cycle of software build and customization IT Program Manager 01 2012 to 01 2014 Company Name City State Successfully built the confidence and trust of major companies in Xerox software and support through astute assessment of client needs and the development of strategies to meet them raising customer satisfaction ratings from not happy to extremely happy Devised and implemented a core process for project management that ensured sustained support eliminated errors and achieved high levels of customer satisfaction Managed projects and support teams providing high quality of service to Xerox clients in Europe and USA installing and supporting scanned invoice data software and international network installation between 4 countries Directed a team of 15 in the setup of a complex Xerox mailroom in Poland networked between 3 countries with a budget of 2M Provided project management for full lifecycle enhancement and break fix projects recovering lost revenue Quality Engineering Analyst 01 2007 to 01 2011 Company Name City State Instructor on Six Sigma tools and implementation techniques in a classroom setting Assisted in preparation of marketing materials for inter departmental clients Implemented Six Sigma site support for best practice and lead 20 departments in Six Sigma Lean pilot projects on production line and business practices including conducting such process improvements as Root Cause Analysis Coordinated Six Sigma best business practices tier audits environmental health and safety planning for rocket engine production and NASA support with configuration management Led a team that achieved company Gold Standard for the development and delivery of a customer focused strategy that consistently achieved error free completion and on time delivery in full consultation with customer to ensure needs were met On time delivery equated to a savings of 1 5M for the company Developed quality management programs to assist internal staff suppliers customers and partners with initiatives to re engineer processes and methods that ensured the attainment of cost efficiency and quality objectives Assessed monitored and implemented systematic process improvements on a wide variety of complex projects including but not limited to building space shuttle main engines RS 25 engine X 51 Hypersonic engine Nuclear and Electric ION engine RL10 F119 and F135 military jet engines This support included NASA contracts Quality Engineering Analyst 01 1997 to 01 2007 Company Name City State Played a key role in the Advanced Projects Group Radar cross section X and Ku band Material science methods for ceramic materials with AutoCAD Nozzle design for jet engine with infrared applications Technical analyst for F 22 F119 engine and F 35 F135 engine IR and Radar cross section analysis Held responsibility for providing information security support for all classified Nispom programs Provided department business development consultancy to identify and implement process improvements Key design support for computer contractors implementing a classified computing center Distributed Computer Systems Analyst Network Administrator 01 1990 to 01 1996 Company Name City State Provided computer consultancy and support for more than 200 workstations across 5 counties Installed and maintained Microsoft Windows server networks Coordinated and managed computer equipment logistics Skills analyst AutoCAD budget business development develop business configuration management consultation contracts client clients customer satisfaction delivery Direct sales engineer environmental health and safety information security instructor insurance logistics marketing materials materials Material science Microsoft Windows Radar network installation networks processes project management quality quality management sales Six Sigma strategy Education Doctor of Business Administration Management D B A Argosy University City State Master of Business Administration M B A Embry Riddle University State B S Computer Science Computer Science 1984 Southern University City State Additional Information AWARDS ACHIEVEMENTS Process Improvement Gold Site Recertification Award Space Shuttle Pratt Whitney 2009 Eagle Award Process Improvement Gold Certification Space Shuttle 2006 2008 Eagle Award Cost saving to company of 500 000 2002 High Performance Achievement Award F22 F35 Tactical Fighter Jets 2001 Managed state of the art supercomputing facility construction Pratt Whitney 2000 Private Pilot Certificate Ongoing Certifications Certified Airman private pilot
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BUSINESS DEVELOPMENT MANAGER Summary Extensive and diverse sales business development and management background Creative professional with records of increasing revenue and department effectiveness Proficient in prioritizing and completing tasks in a timely manner yet flexible to multi task when necessary Customer focused with diverse industry experience including security computer sales management psychology non profit and retail Enjoys learning new programs and processes Team player who is attentive to detail and able to work in fast paced environments Excellent oral and written communication skills Highlights Trained in business development Accomplished in relationship selling Friendly and cheerful MS Office proficiency Team leadership Proven sales track record Goal oriented Detail oriented Exceptional time management Analytical problem solver Sales management Experience Business Development Manager 07 2015 to Current Company Name City State Generate new business from cold calling efforts Manage advertisement budget Maintain key performance measures Identify coordinate and participate in client relationship building activities and meetings Assist sales managers with new and pre owned sales through writing negotiating and closing sales Develop and manage CRM tool Design social media content and company webpage Conduct discovery and needs analysis with each potential client Participate and make recommendation in screening hiring and development of associates Sponsorship Exhibition Account Executive 07 2015 to Current Company Name City State Research and develop a list of potential sponsors for each MMA event Develop and maintain relationships with existing and potential sponsorship clients Keep precise records of conversations with all clients and sponsors Invoice sponsors once agreements have been reached Coordinate various services for clients and sponsors Assist in preparing promotional material Maintain knowledge of MMA event timelines and sponsorship deadlines Internal Operations Manager 08 2014 to 07 2015 Company Name City State Manage reconditioning process of all pre owned vehicles Resolve customer complaints in a quick and friendly manner Handle all internal service tickets Sell customers additional service based off recommendations of technician Increase service department revenue and profit by 30 in just 6 months Develop and share best sales practice throughout service department Support sales business office and buyer when needed Used Car Manager 02 2013 to 08 2014 Company Name City State Procure and sell pre owned inventory through auction sites 3rd party vendors and physical car auctions Appraise customer trade ins Assist sales professionals in pre owned sales including customer relationship building negotiating and arranging financing Increase pre owned sales from 40 cars per month to 70 cars per month within 3 months Participate and make recommendation in screening hiring and development of associates Business Development Sales Manager 07 2009 to 01 2013 Company Name City State Cold and warm called 80 100 new and existing accounts per day Manage advertisement budget Maintain key performance measures Contact new and existing customers to discuss how specific products could meet their needs Identify coordinate and participate in client relationship building activities and meetings Assist sales managers with new and pre owned sales through writing negotiating and closing sales Develop and manage CRM tool Design social media content and company webpage Manage online inventory Participate and make recommendation in screening hiring and development of associates Internet Sales Manager 05 2007 to 07 2009 Company Name City State Manage analyze and data mine CRM Acquired new sales opportunity by filtering incoming calls and aggressive follow up with existing customers Negotiate and close sales Manage monthly online advertisement budget Manage online inventory Forecast e commerce sales along with planning and implementing changes along the way to maximize sales revenue and profit Sales Consultant 01 2007 to 05 2007 Company Name City State Identify prospective customers using lead generating methods and performing an average of 60 cold calls per day Develop tools to track and monitor personal sales opportunities deals in progress and finish contracts Retain and ensure proper handling and care of 150 existing client accounts Education Master of Science Degree Psychology May 2012 Argosy University City State Bachelor of Science Integrated Marketing Communications December 2006 Winthrop University City State York Volunteer Richardson Animal Rescue York SC March 2015 Fort Mill Rescue Fort Mill SC July 2009 to August 2012 Flex Mortgage Rock Hill SC September 2006 to December 2006 Habitat for Humanity Rock Hill SC September 2006 to December 2006 Global at Winthrop University Rock Hill SC September 2003 to December 2006 Military Experience Air Defense Artillery 03 2002 to 03 2008 Company Name Air Defense Artillery Earned numerous awards and medals including the Army Achievement Medal College ROTC instructor Skills Account management business development client relations cold calling computer literate computer proficient creative problem solving CRM systems customer needs assessment customer satisfaction customer service expense control lead development marketing multi tasking management reporting sales MS office HTML coding CNA certificate
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DIRECTOR BUSINESS DEVELOPMENT Executive Profile Passionate sales executive and recognized respected leader Forward and creative thinker producing bottom line results Cultivates nurtures and maintains long term customer relationships to boost sales and grow brand visibility Consistently exceeds revenue goals opens new accounts and generates new business opportunities Extensive experience in account and customer management Proven track record of success Skill Highlights National account management Business development Powerful negotiator Revenue production Sales forecasting and analytics Relationship cultivation New opportunity prospecting Strategic planning Category management Enthusiastic professional demeanor Market analysis Project Management Core Accomplishments Launched CPG division of a 23 year old sales and marketing firm 90 days after employment began Top sales person nationally two months into plan at NCR Grew territory by 53 in the first year at NCR Top 8 of sales representatives nationwide Increased revenue with Walmart by an additional 3 3M during first quarter at Azteca Milling Grew the business with Sam s Club at Glazer s by 15 98 in first year Increased item distribution by nearly 100 in one high profile Sam s Club while at Glazer s Professional Experience Director Business Development October 2014 to Current Company Name City State Solely built and launched the CPG division of 2020 Companies within 90 days of hire Created strategic alliance with similar company that expanded our reach into Canada Closed business with 3 new CPG clients within first 6 months of employment Oversees projects from conception to completion to ensure flawless execution for clients Consistently arranges client meetings locally and domestically to attain new or additional business Designed and implemented supporting sales reporting systems designed customized templates in SalesForce com to support field initiatives Developed cross functional relationships with IT Operations Finance Recruiting and Training to seamlessly integrate new division into existing culture Builds executes and manages team of 20 account executives for technology client Strategic Account Sales and Consulting December 2012 to August 2014 Company Name City State Consistently exceeded monthly sales quotas by more than 100 Negotiated prices terms of sale and service agreements for all programs applications and reporting services Oversaw sales forecasting goal setting and performance reporting for all accounts Independently approached new opportunities in retail selling outside of our targeted customer base Bundled numerous solutions when working with a customer s specific needs National Sales Manager May 2012 to December 2012 Company Name City State Oversaw National Accounts distributors and broker partners to increase sales and distribution Responsible for sales within mass food drug club and new business development Performed key account reviews develop strategic market direction and identified competition Created development and expansion plans to ensure market share growth Delivered detailed presentations to key accounts and broker objectives for upcoming year Forecasted sales projections allowances promotional activities and prepared category reviews Category Sales Manager March 2011 to April 2012 Company Name City State Grew Walmart s business by an additional 3 3M million in revenue during first quarter Co managed Walmart and Sam s Club account sales Interacted directly with buyers at Kroger Supervalu Safeway Publix Kehe Jetro Customized sales reports and presentations utilizing SAP Retail Link and other software Created a private label product from development to rollout for large Big Box retailer Strategic National Accounts October 2007 to March 2011 Company Name City State Generated 26 8M in sales grew the business with Sam s Club at Glazer s by 15 98 in first year Increased item distribution by nearly 100 in one high profile Sam s Club Sold in excess of 3 600 items across many Glazer s categories for Sam s Club Managed vendors and inventory for 68 Sam s Clubs across 5 states Sold and implemented specialty buys to help drive incremental sales Forecasted sales needs to obtain domestic and international goods National Sales Analyst March 2005 to August 2007 Company Name City State Vendor co managed inventories in 9 warehouses across the US Worked directly with Walmart buyers Made recommendations based on analysis from Retail Link Researched and analyzed lack of distribution exceptions and anomalies as well as trends National Sales and Marketing Analyst October 1998 to March 2005 Company Name City State Detailed responsibilities and achievements upon request Education High School Diploma Honors Advanced Diploma South Grand Prairie HS City State Technical Skills Microsoft Suite Excel Word Power Point Salesforce SAP Retail Link
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BUSINESS DEVELOPMENT INTERN Summary Obtain a position in analytics or data science in which I can enable data driven decision making to help leaders solve problems Highlights Proficient using Statistical Analysis Software SAS R SAS Data Miner SQL Relational Databases and Microsoft Office programs Experienced in statistical analyses sampling techniques research design C level presentations and professional writing skills Experience Business Development Intern 05 2013 to Current Company Name City State Enabled precision micro targeting and bid optimization with Search Engine Marketing SEM at the zip code level for AutoTrader s clients Used SAS and R to produce an interactive choropleth Google map that tracks page views Sales and Market Share of page views per client which identifies potential areas of opportunity for SEM marketing Haystak Digital Marketing an AutoTrader company estimates that the project will increase their revenues by 3 5 million annually Statistical Consultant 10 2012 to 12 2012 Company Name Used the correlation procedure in SAS to analyze Zillow com data and housing attributes of 141 homes in the Virginia Highland community to determine that Dekalb County s appraisals were faulty and not statistically sound which led the residents to winning a case against the county in court Statistical Consultant 05 2012 to 01 2013 Company Name City State Performed statistical analysis on survey research concerning the educational preferences of students born post 1982 in comparison with students of other age groups Found statistically significant differences in chosen majors of millenials to non millenials and by race using the ANOVA and T test procedures in SAS Accomplishments Smart Search Engine Marketing Summer 2013 Used SAS and R to analyze Sales Vehicle Detail Page VDP counts Market Share of VDP counts automotive brand demographics and geography by zip code This determined which zip codes to micro target for Search Engine Marketing SEM with Haystak Digital Marketing rather than marketing solely based on a 10 mile distance of IP address from a dealership The project estimates to earn Haystak a potential of 3 5 million in annual revenues Using Logistic Regression to Determine Credit Scores Spring 2013 Used the scoring correlation SQL and logistic procedures of SAS with a 2 5 million record dataset from Compucredit to produce a logistic regression model to classify consumers as good or bad credit risks based on 16 significant predictors The model generates approximately 114k profit per 1 000 individuals scored Homelessness in Georgia Fall 2012 Performed a multiple linear regression using the regression procedure in SAS to predict the counts of homeless persons per county in Georgia Lottery Sales per Person was found to be the most significant predictor Education Bachelor of Science Sociology Statistics May 2013 Kennesaw State University City State GPA GPA 3 45 GPA 3 45 Sociology Statistics Skills automotive C com Credit client clients IP marketing Market Microsoft Office programs optimization Page predict presentations profit Relational Databases research research design Sales SAS sound SQL Statistical Analysis professional writing zip Additional Information HONORS AND ACTIVITIES Eagle Scout Boy Scouts of America President s List Fall 2011 Fall 2012 Spring 2013 President Alpha Kappa Delta Honor Society of Sociology Spring 2013 Study Abroad Program to Paris and Romania Summer 2011
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BUSINESS DEVELOPMENT SPECIALIST BRANCH MANAGER Summary Well qualified and results oriented manager with 10 years of experience in positions of increasing responsibility and duties Top performer with a track record of consistently meeting or exceeding organizational and customer expectations Skilled at inspiring and motivating staff to better themselves and others around them Proven team leader with experience in performance management HRIS training and development and candidate recruitment Highlights Team leadership Work force management Operations management Employee engagement Procedure development Training and development Experience Business Development Specialist Branch Manager Apr 2015 to Dec 2015 Company Name City State Ensured the branches located in the assigned market area were properly staffed to meet the needs of the customers Developed necessary procedures and processes to ensure staff operations were efficient and compliant with regulations and internal policies Trained staff regarding new and updated policies procedures and systems Served as a Mortgagebot administrator and trainer for loan staff Submitted loan and mortgage applications reviewed credit and income to determine recommendation to assigned underwriter Reviewed submitted loan and mortgage applications income documentation and creditworthiness in order to underwrite applications as appropriate Cross sold products and services to customers as appropriate Ensured all staff members were adequately trained both with respect to product knowledge operational procedures and selling techniques Conducted sales training and staff development Ensured that all reports and necessary information were completed in a timely manner Conducted regularly scheduled sales product and customer service meetings Maintained branch staff compliance with federal regulations including but not limited to Bank Secrecy Act Anti Money Laundering USA Patriot Act Regulation CC Regulation D Regulation E and the credit union s information security program Called on present and prospective customers and businesses within the office s market area Actively participated in the community in a manner that reflected favorably on Members Choice Financial Credit Union Directly supervised assigned personnel as follows Reviewed candidate applications and resumes Interviewed candidates for open positions Selected new personnel as appropriate Made provisions for the proper orientation and training of new personnel Reviewed employee performance throughout the probationary period and on a regularly scheduled basis thereafter Submitted employee discipline levels and or discharge Reviewed Approved employee submitted time Branch Manager II Apr 2013 to Jan 2015 Company Name City State Communicated with the District Manager other Branch Managers and appropriate staff personnel in order to integrate goals and activities Managed the Branch in a manner that meets the financial service needs of customers in and around the community Worked with the District Manager in establishing branch growth sales and profit objectives Provided input and established branch objectives as well as outlined strategic plans to meet branch objectives Submitted loan applications reviewed credit and income to determine recommendation to underwriter Met with customers regarding loan applications followed up with necessary documentation for determining the potential acceptance of the application Ensured the branch was being properly staffed and that the staff was trained to meet customer service needs as well as sales objectives Made certain that all office operations were performed in accordance with established bank policies and procedures either directly or through appropriate supervisor e g branch balancing control of vault cash etc Ensured the proper security maintenance and cleanliness of the branch supervised the opening and closing of the building and vault Took necessary measures for the securing and accounting of negotiable papers Coordinated with the sales staff to establish specific sales and customer service goals for each sales representative Ensured all staff members were adequately trained both with respect to product knowledge operational procedures and selling techniques Conducted sales training and staff development Ensured that all reports and necessary information are completed in a timely manner Conducted regularly scheduled sales product and customer service meetings Served as an active member of the branch s customer service team Conducted teller drawer audits ATM audits and vault audits ensured branch cash was kept within recommended levels Maintained branch staff compliance with federal regulations including but not limited to Bank Secrecy Act Anti Money Laundering USA Patriot Act Regulation CC Regulation D Regulation E and the bank s information security program Called on present and prospective customers and businesses within the office s market area Processed teller transactions as needed Actively participated in the community in a manner that reflected favorably on U S Bank Directly supervised assigned personnel as follows Submitted position requisitions into Taleo reviewed candidate applications and resumes Interviewed candidates for open positions Selected new personnel as appropriate Made provisions for the proper orientation and training of new personnel Reviewed employee performance throughout the probationary period and on a regularly scheduled basis thereafter Recommended salary increases submitted employee discipline levels and or discharge Reviewed and approved employee timecards Relationship Manager II Mar 2007 to Aug 2012 Company Name City State Communicated with the District Manager other Branch Managers and appropriate staff personnel in order to integrate goals and activities Managed the Branch in a manner that met the financial service needs of customers in and around the community region Worked with the District Manager in establishing branch growth sales and profit objectives Provided input and established branch objectives as well as outlined strategic plans to meet branch objectives Met with customers regarding loan applications followed up with necessary documentation for determining the potential acceptance of the application Ensured the branch was properly staffed and that the staff was trained to meet customer service needs as well as sales objectives Made certain that all office operations were performed in accordance with established bank policies and procedures either directly or through appropriate supervisor e g branch balancing control of vault cash etc Ensured the proper security maintenance and cleanliness of the branch supervised the opening and closing of the building and vault Took necessary measures for the securing and accounting of negotiable papers Coordinated with the sales staff to establish specific sales and customer service goals for each sales representative Ensured all staff members were adequately trained both with respect to product knowledge and selling techniques Conducted sales training and staff development Ensured that all reports and necessary information were completed in a timely manner Conducted regularly scheduled sales product and customer service meetings Served as an active member of the branch s customer service team coached staff to display outstanding services to internal and external customers Called on present and prospective customers within the office s market area Processed teller transactions as needed Actively participated in the community in a manner that reflected favorably on the credit union Maintained branch staff compliance with federal regulations including but not limited to Bank Secrecy Act Anti Money Laundering USA Patriot Act Regulation CC Regulation D Regulation E and the credit union s information security program Conducted teller drawer audits ATM audits and vault audits ensured branch cash was kept within recommended levels Directly supervised assigned personnel as follows Selected new personnel as appropriate reviewed candidate resumes interviewed qualified candidates Made provisions for the proper orientation and training of new personnel Reviewed employee performance throughout the probationary period and on a regularly scheduled basis thereafter utilizing IPerformease Recommended salary increases submitted employee verbal written final warnings and or discharge Reviewed and approved employee time and attendance utilizing ADP Relationship Banker Jun 2005 to Feb 2007 Company Name City State Served as an active member of the customer service team Assisted new and existing clients with accounts Recommended bank services and products as appropriate Referred clients to internal partners as appropriate Opened and assisted other Relationship Bankers in opening complex accounts Obtained a working knowledge of banking regulations to include Regulation D Bank Secrecy Act USA Patriot Act Regulation CC Regulation E and Anti Money Laundering Education Bachelors of Science Psychology 2005 Radford University City State Psychology Software Proficiency Lotus Notes Microsoft Office Taleo IPerformease ADP Etime Online Employer Fusion Wizard Teller Navigator BankPro SharePoint Mortgagebot Symitar Additional Information 2014 Quarter Three U S Bank Pinnacle Award Top Investment Referrer for three years 2009 2010 2012 NMLS Registration 2008 2015
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PARTNER BUSINESS DEVELOPMENT Summary A versatile and dynamic manager and marketing professional with more than 20 years of sales management marketing and promotional experience A goal oriented and trusted leader able to communicate effectively with people of all ages and backgrounds to work collaboratively to resolve problems and to motivate team members to achieve personal and organizational objectives Highlights Integrity first Quality leadership Excellent written and verbal communicator Experienced manager Customer service oriented Training and development Experience 11 2011 to 05 2014 Partner Business Development Company Name City State Joined forces with two long time colleagues to build a full service marketing agency with a specialization in event experiential marketing Built and developed the company s overall objectives and strategies to differentiate from other marketing agencies Created documents and data used to communicate the company s capabilities via web site and presentation materials Built and successfully presented various strategic marketing plans to prospective clients Interviewed hired and trained members of our executional field teams Worked with field executional teams to ensure performance expectations were reached Built and monitored project budgets to maximize ROI 06 2009 to 10 2011 Regional Manager Consumer Engagement Company Name City State Managed the transition of an in house event marketing structure to an external event marketing agency by recruiting training and coaching on site executional teams governing compliance parameters and instituting consistent brand imagery and messaging Built and implemented a portfolio of consumer engagement promotions and compliance programs focused on music festivals and concerts to cost effectively maximize our reach among desired and qualified consumers Effectively managed 1 2 mm operations budget Standardized the functionality and consumer flow through our promotional execution footprints resulting in greater brand consistency and improved efficiency Instituted compliance and safety parameters during our consumer engagement promotions at large scale events Experienced 0 accidents and 0 compliance issues Developed a system that measured the impact and brand affinity of our promotions resulting in improve effectiveness Utilized as a compliance and audit resource for the nightlife consumer engagement program The result programming was improved via consistent scheduling and performance Lead the destruction process for suppliers relating to all out dated non compliant unusable material and equipment Acted as a compliance and policy representative for the company to ensure that all event marketing governance was adhered to 05 2002 to 06 2009 Regional Event Marketing Manager Company Name City State Effectively managed all strategic event marketing programs within the largest sales and marketing territory for the company and met or exceeded all Company desired objectives and goals Developed and implemented an operational and administrative budget of over 3MM to a minimal variance resulting in a very strategic and focused approach to our business Hired trained and developed a full time staff consisting of 1 Category Growth Manager 8 Supervisors and 1 Administrative Secretary Ultimately responsible for up to 200 part time employees that were charged with executing 1 100 Marketing events and 428 000 consumer interactions per year Measured event ROI to ensure specific event strategies and tactics were accurate and on target Ensured the integration of One on One Marketing s strategic initiatives throughout the Regional event portfolio Conducted Performance Reviews resulting in continued talent development Worked directly with the regional sales team to provide strategic support for sales initiatives and new product launches Involved in long term strategic planning for future growth of Company initiatives by focusing on Category Growth Ensured all Regional Programming and activities comply with Code of Corporate Responsibility Smokeless Tobacco Master Settlement Agreement and Company guidelines and policies Partnered with the legal department to provide oversight on contractual matters and compliance training development and delivery 05 1998 to 05 2002 One on One Marketing Supervisor Company Name City State Built brand imagery by incorporating lifestyle activities at 150 relevant events i e Motorsports Rodeo Outdoors Effectively trained developed and lead a part time staff ranging from 15 30 employees Managed a combined budget of over 200 000 Conducted detailed analysis of Nielsen and Industry Sales data to determine priority markets within the region worked closely with Regional Sales Analysts to develop key marketing initiatives that align with regional demographics and sales volume Developed and implemented a Regional Tactical Action Plan to support Company s Sales Marketing objectives Integrated an extensive Print Media Plan to maximize exposure for all marketing opportunities 02 1992 to 05 1998 Sales Representative Company Name City State Worked sales territory in South Texas that consisted of over 350 retail calls 3 distributors and 5 chain accounts Responsible for pre set product distribution retail product mix vendor placement ordering inventory educations and point of sale display items Worked Trade Shows to sell designated promotional displays Managed numerous Part time employees who assisted in retail sales coverage Education Bachelor of Arts Degree Communications Stephen F Austin State University City State GPA Dean s List recognition Social fraternity member Dean s List Skills Seasoned Leadership Experienced Manager Motivated Balanced
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BUSINESS DEVELOPMENT EXECUTIVE Summary Results driven sales professional with an exemplary record of developing strategic initiatives to enhance sales Thrives on a challenge initiates action and entrepreneurial in business approach Able to seize opportunities and demonstrates excellent networking skills Exudes energy and enthusiasm while consistently meeting or exceeding sales targets Offers an excellent record of experience and accomplishments QUALIFICATION HIGHLIGHTS Account Territory Management Contract Negotiations Client Development Focus Sales Analysis Strategic Planning Quota Attainment Business Development Market Growth Team Leadership Consultative Sales and Network Solutions Experience Company Name September 2008 to Current Business Development Executive Responsible for managing the entire sales cycle with accountability to engage specialist team members Aggressive and active in competitive accounts knowledgeable regarding competition and industry trends Identify articulate and implement products solutions and services to customer requirements Articulate and position full spectrum of OfficeMax products services and solutions to key departmental decision makers Develop and implement business plan for client base to identify sell and support services and or products in existing OfficeMax accounts Responsible for proposing and closing engagements that will achieve total revenue growth sale and annuity profit and customer satisfaction plans Perform account maintenance and continuous new business development Work with the in territory BRM and other resources to accomplish install revenue and profit objectives Develop plans for growth and solicit buy in from management Perform presentations internally and externally on existing capabilities to gain support Company Name September 2005 to September 2008 Client Advisor Developed new business leads and increase client base through focused personal marketing efforts that include but not limited to direct mail networking affiliations and telemarketing Accommodated client product preference via presentation and demonstration Kept abreast of incoming inventory features accessories etc and determine the benefits to prospective clients Conducted needs assessments of potential buyers Ensured proper follow up of all potential buyers by developing implementing and monitoring a prospecting and sales control system Maintained comprehensive knowledge of pricing and specifications of competitive vehicles to provide clients with informative comparisons Made effective deliveries by following all sales details inspecting every vehicle sold introducing clients to Service Manager and making a personalized delivery of the vehicle Key Contributions Awarded Client Advisor of the Month 18 times Achieved BMW of North America s highest sales award for exceeding yearly sales quotas for 2006 and 2007 Received sales incentive awards for the most on the spot sales and client retention Company Name November 2001 to September 2005 Sales Representative Established relationships with key target physicians in assigned territory through office in services roundtable discussions focus group meetings speaker programs and routine office visits Sales cycle included cold calling appointment setting needs analysis and post sale tracking Worked effectively with team members in gaining market share from competitors Implemented a cross over technique to territory organization plan to maximize and build stronger relationships with physicians and consultants Provided product presentation to target physicians to include clinical facts statistics and indications Attended corporate training seminars to maintain strong working knowledge of product Key Contributions Gained highest sales percentage from new product growth since March 2005 Achieved quarterly sales goal as well as maintained top 25 status throughout tenure Built key relationships to successfully gain access to physicians that were often difficult to see Company Name April 1999 to November 2003 Document Solutions Executive Marketed photocopiers and facsimile equipment to businesses schools and individuals within the assigned territory Sales cycle included cold calling appointment setting needs analysis product presentation and demonstration and post sale tracking Developed new client base in assigned territory averaged over 200 cold calls weekly Analyzed customer requirements to determine product solution Key Contributions Achieved 100 of a 3M quota during fiscal year 2001 and 2002 Received highest sales award company wide February 2000 Received Team Player award for second quarter 2001 Received Document Management Consultant of the Year award for 2001 and 2002 Skills Articulate benefits business plan closing cold calling competitive Consultant corporate training Client clients customer satisfaction delivery direct mail Document Management facsimile features focus Image inventory Leadership managing marketing market meetings access office 2000 needs analysis networking new business development photocopiers presentations pricing profit speaker Quality Assurance Sales Sales Training seminars statistics Team Player telemarketing Education Hampton University May 1998 Bachelor of Arts Political Science City State Political Science Ricoh University January 2001 Image Management Certification Levels 1 National Sales Training Phases I II and III Forest Laboratories April 2004 Leadership Workshop BMW and Porsche of Arlington October 2006 Understanding Leasing BMW and Porsche of Arlington September 2007 BMW of North America Quality Assurance Workshop BMW and Porsche of Arlington
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BUSINESS DEVELOPMENT COORDINATOR Professional Summary Program Coordinator bringing extensive background in Training Coordination System Administration and Operations Organized resourceful and detail oriented with exceptional planning and decision making abilities Core Qualifications Troubleshooting and problem solving Exceptional telephone etiquette Professional demeanor Self starter Time management ability Ability to prioritize Deadline oriented Employee training and development Experience Business Development Coordinator May 2016 to Current Company Name City State Technology Coordinator October 2014 to May 2016 Company Name City State Supports Region Director of Technology and five System Engineers by tracking and forecasting opportunities from start to finish Proposal creation in paperless proposal system Created contracts upon new or amended technology sales Manages all aspects of the Learning Management System and serves as the main point of contact for the South Region which consists of 11 states and Puerto Rico Serves as the SSE SOA Administrator for the south Region by setting up users changes related to splits merges and terminations and reporting Works with solutions team and IT by submitting appropriate documentation to get credentials created for Client portal Creates WebEx conference meetings and maintains weekly Region training schedule for Operations Sales and HR content Region Coordinator February 2014 to October 2014 Company Name City State Carries out diverse administrative duties and implements organizational policies and practices on behalf of and as directed by the Region President Aids the Region President by coordinating office services such as personnel records control and conducting special management studies Manages all aspects of the Learning Management System and serves as the main point of contact for the South Region which consists of 11 states and Puerto Rico Liaison between the Region Office and shared services functions and proactively resolves day to day operational issues Collects organizes compiles analyzes and presents information pertaining to operations such as financial reports budgets customer service reports and company or supervisor report requests Compiles data and arranges for final preparation of reports for management decision making Plans and schedules meetings and events maintains calendar of appointments and travel itineraries Coordinates related arrangements Executive Assistant April 2012 to April 2013 Company Name City State Supported the Owners in business start up Coordinated conference calls meetings and travel arrangements Monitored and replenished inventory of office supplies and maintained servicing of all equipment Created spreadsheets and word documents as needed Responsible for budget and vendor management This was an interim position while in the process of relocating to Georgia Technical Support Coordinator June 2011 to March 2012 Company Name City State First tier level of diagnosis resolution and contact for the various Canfield Imaging Systems hardware and software platforms to external customers in the medical field Answers evaluates and prioritizes incoming telephone voicemail and email requests for assistance from end users experiencing problems with hardware software and networking issues in support of Canfield hardware and software Create and process Return Merchandise Authorizations for equipment that needs to be replaced or repaired Multitasking between field responsibilities and internal technical development Wored with project teams to develop equipment instruction guides Created return merchandise authorizations and coordinated equipment use for clinical trials Processed tracked and expedited client orders for overnight delivery Eliminated paper orders and RMA forms by creating electronic versions that reduced data entry time by 50 Clinical Administrator January 2011 to April 2011 Company Name City State Coordinated scheduling of monthly staff meetings with participants from various parts of the company using both audio and video arrangements Supported all nurses and doctors in the practice Coordinated work schedules for the nurses and ensure proper coverage is in place Attended all clinical meetings created agendas and kept meeting minutes Tracked special projects and timelines to ensure compliance Reviewed updated and evaluated metrics for RNs to ensure engagement and patient satisfaction is met Daily administration of resource management system Assisted in special projects as needed Specialist User Applications January 2007 to May 2010 Company Name City State Monitored daily administration of Saba learning management system and Pedagogue assessment system for over 6 000 internal and field associates Diagnosed and provided first level support for transcript and learning management system issues Analyzed helpdesk call database and identified trends to actively resolve recurring system issues Reduced response time for client system issues from 48 to 24 hours Trained all internal and regional coordinators on the Saba learning management system Established and implemented standard operating procedures for all testing initiatives Created administered and proctored all product testing for field associates Created and refined communications training manuals and FAQs Training Coordinator October 2001 to January 2007 Company Name City State Managed department budget including estimates and accruals within 2 of target Managed internal logistics associated with training such as training lists invitations attendance rosters scheduling events and assigning pre work Consolidated electronic evaluations data for all sales workshops analyzed metrics and reported to Senior Management monthly Maintained senior managements calendars and handled extensive international and domestic travel arrangements Prepared submitted and tracked expense reports in Concur system Education Bachelor of Science Business Administration 2006 Centenary College City State Technical Expertise Sales Software Salesforce com Paperless Proposals Learning Management Saba LMS Success Factors LMS Webex Pedague Testing System Administrative Microsoft Office Suite Concur Technical Vantive Clarify
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT DIRECTOR Executive Profile Global Business Development offering outstanding presentation communication and cross cultural team management skills High energy results oriented leader with an entrepreneurial attitude History of strong and effective management with dealer principals C Level corporate end users A D community Real Estate and construction industry Ambitious Sales Leader who creates strategic alliances with organization leaders to effectively align with and support key business initiatives Builds and retains high performance teams by hiring developing and motivating skilled professionals Skill Highlights Strong Leadership communication skills Strategic account development Fortune 500 partner experience National account management Exceeds sales goals Cross functional team management Negotiations expert Goal oriented Team building expertise Staff Development Professional Experience Business Development Director 02 2014 to 01 2016 Company Name City Created new revenue streams through clearly understanding client goals and objectives Generated new business through positioning Staples wide disciplines to outperform expectations Problem solve at organizational levels utilizing National contracts such as Avendra Group Purchasing Organizations and buying consortium agreements Increased profit Margins by 50 in one year through restructuring client specific contracts leveraging their total spend with Staples Implement National furniture standards program reducing rogue vendor spend by 50 20 million dollar book of new business Regional Sales Director 02 2007 to 02 2014 Company Name City State Development of sales team professionals with annual revenues 35 000 000 annually Extensive P L responsibilities margin growth and regional strategy deployment Pivotal in partnering with sales team to build strong relationships with top A D firms resulting in 2 Million dollar renovation of Fontainebleau Hotel Miami Florida Recruited top notch Sales Team and spearheaded cross functional SAL initiative to increase furniture sales penetration Lead territory to reverse declining sales and achieve 375 increase in sales Supervised regional division of 42 staff members with direct growth responsibilities of 14 furniture sellers Responsible for managing all aspects of the daily sales cycle including sales quotations proposals Design Project Management bid documents and closing business Responsible for 3 point bottom line margin growth for focused team through Billable design hours Corporate Account Manager Business Development Manager 04 1996 to 01 2007 Company Name City State Manage the development revenue growth and distribution of key contract office furniture dealerships in the San Diego and Hawaii markets Responsible for 10 3 million dollars of revenue Responsible for A D coverage GSA sales and new end user business development 2005 increased annual territory goal by 53 7 2005 Q1 505 over plan 2004 Pragmatically converted competitive dealership to strong co branded Allsteel partnership 2002 1st quarter sales 254 of volume goal 269 of gross margin goal 2002 2nd quarter sales 249 of goal 2002 company winner of highest annual Terrace product sales 2001 Master s program winner for achievement 2001 grew territory by 145 75 over goal attainment 2001 increased revenues by 2 697 666 00 over previous year Senior Account Executive 08 1994 to 04 1996 Company Name City State Responsible for 1 2 million dollars in sales annually Corporate marketing and business development for Steelcase systems and contract furniture dealership July 1997 awarded Office Depot Outstanding Salesperson award at 400 of goal 1997 awarded Promoted to North Island Federal Credit Union s Total Quality Management Program Partner s in Quality PIQ for outstanding customer relations and service from a vendor Orchestrated product launch and vendor trade show for Hospital resulting in 50 increase in account sales 1996 won strategic vendor competition in Southern California 1995 Implemented coordinated and raised funding for Neocon West architect and designer marketing event resulting in two new multi party contracts of over 100 000 00 in revenues each Education certificate University of California City State Bachelor of Applied Arts Interior Design Industrial Technology 1988 Central Michigan University City State Professional Affiliations National Association of Female Executives International Interior Design Association IIDA International Facilities Management Association IFMA Golf Tournament Fund Raiser Committee Corenet Global Summit Skills Attitude Drive Motivation
Generate a Resume for a Business Development Job
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DIRECTOR OF BUSINESS DEVELOPMENT Professional Summary Extensive experience in LTAC Marketing in a hospital setting Ability to build strong rapport with physicians patient s families case managers and health care community Managed and lead team of clinical admissions and marketing liaisons and efficiently communicated patients needs to clinical staff Expert in planning and executing marketing strategies to build relationships in new territories and increased referral sources Track record of consistent growth in census of hospital through demonstrating strong professional relationships with referral sources and turn potential referrals into admissions Self driven and innovative with a strong desire to compete with other LTACHs to increase hospital census High recommendations by leading physicians based on performance and work ethics Highlights Excellent interpersonal communication skills with the ability to keep professionalism Confident public speaker Highly motivated marketer Patient care oriented increasing and securing walk in tours for patients families and catering to their needs Cultural awareness and sensitivity towards patients and physicians Trained by physicians and nurses to evaluate patients charts and make recommendations for LTAC based on diagnoses Proven ability to manage marketing team and yielding results Strategically develops marketing plans Track record of financial management by efficiently using budgets to organize networking events company functions and annual galas Effectively influences team members by showing motivation and drive to perform Understands and explains the continuum of care model to patient families Clinical knowledge in identifying LTAC patients with proper diagnoses and treatments Experience 04 2013 to 10 2014 Director of Business Development Company Name City State Managed and lead by example a team of qualified marketing and clinical liaisons and showed steady increase in census and market presence Accomplishments Opened doors to new Acute care hospitals that are now responsible for 5 10 of new LTAC admissions each month for instance Angleton Danbury Medical Center Brazosport Regional Medical Center University General Hospital and Memorial Hermann Medical Center Brought on board several new physicians that specialize in the needs of long term acute care patients This resulted in the higher referrals from the Acute care hospitals by these certain physicians and increased total number of admissions Record rate of admissions and discharges beyond 26 day stay at the LTAC Highest census to date since the opening of the establishment at over 88 for a continuous streak of 40 days Designed a processing system of new referrals which cut down the processing time of referrals from 72 hours to 12 hours or less with over 90 referrals that turned in to same day admissions Designed and printed a new and improved LTACH Evaluation Status sheet for patient charts which communication the status of referrals to the case managers and physicians efficiently so that they don t have to follow up constantly with the admissions staff over the phone Designed and uploaded a new company website that enables patients to do virtual tours sign consents and view the directions to the hospital on the web In addition it is much more visibly pleasing compared to the older website and offers detailed information on private health care insurances accepted by the hospital and explains the services offered by the hospital including the continuum of care model Designed and rented a full size CBS Billboard for over one year in the Sugar Land on Hwy 6 and Hwy 99 intersection to increase the market presence in the community Catered special needs patients and their families with their requests in order to secure admissions for instance Halal or Kosher meals Allowing only one family member to stay with the patient for the duration of stay etc Initiated the tradition of annual company gala in which the doctors who actively contributed in the hospital referrals were recognized and presented with award and gifts This also soon became a sought after event by the case manager and social workers to attend as it is a one of a kind evening where guests are entertained with dances live singing performances five course dinner and an open bar Awards Atrium Medical Center Certificate of Recognition for outstanding performance January 2014 Education 2015 Bachelors of Science Interdisciplinary Studies University of Houston Downtown City State United States Interdisciplinary Studies courses entails different areas of studies to provide a well rounded education that can be applied to many careers Coursework included communication psychology economics and humanities Minor in Political Science 2012 Associate of Arts General Studies Houston Community College System City State United States Houston Community College System Honors 3 8 GPA Member of Phi Theta Kappa 2010 General Studies Galveston College City State United States Galveston College Dean s list for extraordinary academic performance Photograph and article featured in Galveston county newspaper for excellent athletic performance in surfing course while earning college credits Languages English Hindi India and Urdu Pakistan References Abdul Hannan Khan MD Pulmonologist Internal Medicine 37 Years of Experience 281 679 8282 Dr Naveed Umer Farooq MD Infectious Disease 25 Years of Experience 832 723 7807 Dr Suleman Lalani MD Internal Medicine 21 Years of Experience 281 491 3225 Dr Sarfaraz Aly MD Internal Medicine Infectious Disease Medicine 8 Years of Experience 832 886 4774 Tana Healy MBA RN CCM Director of Case Management West Houston Medical Center 281 588 8153 Edna Takahashi RN ICU Case Manager West Houston Medical Center 281 588 7834 Afsha Dawwa RN Case Manager Methodist Hospital Medical Center 281 777 6237 Rachael Wheaton LVN Tomball Nursing and Rehab Center 832 498 5155 Note Please use the alias JJ for verification Clients West Houston Medical Center Methodist Sugar Land Hospital St Luke s Hospital Sugar Land Memorial Hermann Southwest Hospital Angleton Danbury Medical Center Brazosport Regional Health System Skills Networking Health Care Patient Evaluation Medicare Structure Sales and Marketing Personal Communication Extensive Knowledge of IT Operations and Management
Generate a Resume for a Business Development Job
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DIRECTOR OF BUSINESS DEVELOPMENT Executive Profile Results driven and highly skilled Account Manager and Sales Leader with 10 years of experience developing and executing plans that cover all aspects of the sales cycle Provide strategic support to customers by leveraging trends in technology analytical analysis and solutions to the challenges of their business Creates effective strategies to keep the pipeline accurate moving and exceeding goals Skill Highlights Strategic account development Strong interpersonal skills Team building expertise Proven sales track record Relationship selling Strong deal closer Skilled multi tasker Analytical problem solver Core Accomplishments Created strategies to develop and expand customer sales which resulted in a 67 increase in annual sales Increased territory penetration 25 from 19 to 25 States Managed a portfolio of accounts totaling 10 500 000 in annual sales and 32 000 000 in total contract value Generated a pipeline of more than 150 000 000 in net new opportunities in 12 months Professional Experience Company Name City State Director of Business Development 07 2013 to Current Worked closely with other company executives to identify new business opportunities securing contracts for enterprise government software Software as a Service SaaS Infrastructure as a Service IaaS and Managed Service solutions Targeted new government agencies and new product lines to close 7 deals in one year in the public sector industry Created strategies to develop and expand existing customer base which resulted in an 18 000 000 contract the largest in the history of the company Company Name City State Deputy Secretary of State 01 2007 to 07 2013 Accountable for the Election Corporation Professional Licensing Securities and Enforcement divisions day to day operations including overall constituent satisfaction Reduced application processing intervals from 4 weeks to 2 days through the restructure and streamline of multiple divisions of government Strengthened State agency s ability to provide fair secure and accurate elections to the voters by leading implementation of the new Statewide Voter Registration software solution Company Name City State Territory Manager 07 2006 to 01 2007 Educated mortgage brokers on the variety of wholesale loan products and available credit options Analyzed applicants financial status credit and property evaluation to determine feasibility of granting loan Increased monthly mortgage origination from 100 000 to 800 000 per month in assigned territory Company Name City State Account Manager 03 2006 to 07 2006 Analyzed applicants financial status credit and property evaluation to determine feasibility of granting loan Engaged non standard borrowers to leverage all of their financial resources to optimize their borrowing ability Captured outstanding performance awards by outperforming established monthly lending of 120 of quota Company Name City State Territory Manager 03 2005 to 03 2006 New business development to capture market share for second mortgage wholesale lending in South Carolina Assisted mortgage brokers and bankers to allow them to maximize revenue per loan and optimize customer relationship Created a niche for the broker allowing them to increase their revenue by fees up to 20 Devised a plan to revitalize the territory delivering an increase in monthly second mortgages from 250 000 to 1 000 000 per month Company Name City State Financial Analyst 07 2004 to 03 2005 Provided full service business relationship management to leverage all of the deposit investment and lending portfolio of the bank Devised a plan to catapult a nonperforming retail branch to produce 250 000 per month in new deposits as well as 250 000 per month in new loans Company Name City State Territory Account Manager 10 2002 to 01 2004 Business development for Software as a Service SaaS managed services Voice over Internet Protocol VoIP hardware and telephony for mid tier market Managed a portfolio of 35 accounts which generated 2 000 000 in revenue per year Leveraged new product offering to win performance recognition from senior management for commitments of over 200 000 per year in new business Company Name City State Global Account Manager 10 1996 to 07 2002 Business development position to seize opportunities in the international wireless infrastructure industry Engaged multiple product organizations to increase market share by 20 Worked closely with company executives to identify new business opportunities securing an 85 000 000 contract Sales Executive Tracked RFPs and bids to develop new business opportunities Developed innovative business plans and sales strategies for the public sector market resulting in expanding the customer base 25 Surpassed annual quota by 120 Developed and expanded existing customer sales by 1 000 000 in the first 90 days Chief Operating Officer Presented policy and budget reports to the Governor Secretary of State Legislative leadership and Legislative committees Streamlined the internal structural roles processes and responsibilities to achieve a 35 reduction in budget Reduced and controlled expenses by being the first Georgia public sector agency to implement zero based budgeting Assistant Elections Director Operations Manager Managed team of 7 election professionals Directed strategic initiatives to achieve more efficient processing of election requests voter registration applications and election supplies Developed and managed annual operating budgets for State Election Division Executive Director of the Georgia Athletic and Entertainment Commission Coordinated all department functions and regulations for all combative sporting events in Georgia Maintained detailed administrative and procedural processes to improve accuracy and efficiency which increased events from 11 to 49 Standardized and brought online the department filing system to increase revenue by 129 Championed the initiative that resulted in the largest combat event regulated in the state which resulted in a direct tax benefit of 215 000 and an estimated indirect benefit of 5 million Territory Account Manager Developed and executed annual sales plans and strategies for Competitive Local Exchange Carrier CLEC and Independent Local Exchange Carrier ILEC markets Developed tool to track and monitor personal sales opportunities deals in progress and finished contracts Received company Employee Performance Award after achieving 180 of sales quota in 1999 160 of sales quota in 2000 and 150 of sales quota in 2001 Asset Manager Executed accounts receivable reporting enhancements and reconciliation Addressed and resolved non routine complex and unexpected variances for accounts recevables Received company Employee Performance Award after reducing accounts receivables disputes by 10 000 000 Education Bachelor of Business Administration BBA Finance and Economics 1996 Augusta State University Hull College of Business City State Skills Business Development Complex Sales Strategy Public Policy Enterprise Software Software as a Service SaaS Infrastructure as a Service IaaS Technical Analysis Financial Analysis Budget Public Sector Telecommunications Sales Reporting Public Speaking Public Presentations
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MANAGER VP Executive Profile Ambitious leader who creates strategic alliances with organization leaders to effectively align with and support key business initiatives Builds and retains high performance teams by hiring developing and motivating skilled professionals Skill Highlights Multi unit operations management Change implementation project management Relationship and vendor management Call center dialer operations Underwriting Strategic planning Operational Risk Core Accomplishments Operations Management Managed multi sites and units 150 FTE Handled multiple functions related to customer care collections loss mitigation risk foreclosure and underwriting Staff Development Launched well received program of professional development courses for all staff Mentored and coached employees resulting in a 12 increase in productivity Project Management Created policies and procedures for external vendors Initiated audit checklist for vendors resulting in 80 decrease in their average turn times and increasing overall quality by 40 in one year Partnered with law firms judges NY City Mayors office NY City Bar GSE and housing counseling attorney to institute Continued Learning Education seminar for all court systems in NYC area Professional Experience Company Name City State Business Development Manager VP 12 2014 to Current Spearheaded sales of managemytests com platform resulting in a 1 2 million dollar increase in revenue over first six months Accountable for sales and overall customer satisfaction Spearheaded cross functional initiative to achieve new business Increased profits by 60 in one year through restructure of business line Closes new business deals by coordinating requirements developing and negotiating contracts integrating contract requirements with business operations Company Name City State Lending Manager VP 09 2009 to 10 2014 Led a department consisting of two AVP s ten managers one business training consultant and 120 FTE that consisted of single points of contact and underwriters Managed all facets of loss mitigation for private investors within Wells Fargo Accountable for ensuring compliance with pooling and servicing agreements and mortgage backed securities Created two specialized teams within unit High Impact Resolution Unit responsible for reviewing and creating solutions for the Office of the President Foreclosure mediation unit handling all mediations across all investor lines within WFHM This includes private owned FHA VA FNMA and FHLMC Ensured compliance with all internal and external audits including OCC GCOR and investor audits Motivated unit to high levels of quality and production Managed mediation and vendor relationship management teams Accountable for managing quality and effectiveness of all 3rd party law firms including training and audits Reviewed underwriting decisions for all complex loans made within the unit requiring the highest level of authority within Wells Fargo Successfully earned and held E Level authority for Bank and Private Wells Owned Wells Fargo Financial Wells Fargo Home Equity Wells Fargo Pick a Pay FNMA FHLMC USDA VA FHA and FHLB Created state specific policies and procedures in collaboration with project and implementation teams Trained mediation program administrators judges and magistrates on mortgage servicing basics to build foundations for new mediation programs across the country Represented Wells Fargo in key legislative meetings in partnership with Government Relations and Legal Also appeared in litigated and mediated court cases nationally Company Name City State Collections Supervisor II 03 2007 to 09 2009 Responsible for coaching influencing developing and managing team members including decisions relative to performance reviews terminations hires discipline salary actions etc Provides quality customer service to internal and external customers Ensures compliance and quality standards are met in accordance with internal key indicators and investor requirements Liaison between quality control analytics department and business unit relating to all key indicator reviews and responses Influences performance of the business unit by working as a key member of the decision making management team on strategy and building departmental effectiveness and performance Aligns business unit activities to business priorities Participates in strategic dialer planning discussions and provides input regarding future direction Created global scripting for outbound Loss Mitigation campaigns Participates in HOPE NOW initiatives and foreclosure prevention events Company Name City State Customer Service and Collections Supervisor II 01 2001 to 03 2007 Supervised the inbound and outbound Customer Service and Collections call teams Initiated monthly employee incentive programs for quality and quantity while managing to a budget Monitored phone calls for compliance and possible training opportunities Handled escalation calls manage incoming and outgoing calls to customers Prepared monthly statistical reports for senior management Monitored phone calls for compliance and possible training opportunities Reviewed employee productivity on daily basis and motivated staff to optimum performance Responsible for all human resource functions such as monthly and annual evaluations salary reviews hiring and terminations Played major role in opening two Call Centers located in Rancho Cucamonga California and Schaumburg Illinois Managed multiple projects such as updating company policies and procedures developing and testing the website and business continuity plans Company Name City State Loan Processing Supervisor 01 2000 to 01 2001 Analyzed loan application preliminary title report and credit report to determine which supporting documents to order e g VOE VOM payoff demands subordinations etc Analyzed all loan documents for completeness and sufficiency to make a loan decision Collaborated with loan officers to clear loan conditions communicating with external parties as necessary At the conclusion of the rescission period deliver file to funding and give approval to fund Set up recording with the title company and confirm the recording Authorize title to disburse funds and coordinate any check exchanges Pull reports to ensure loans are submitted in accordance with state and federal regulations Company Name City State Loan Officer 01 1998 to 01 2000 Responsible for generating leads via inbound and outbound solicitations Assessed prospective customers needs to determine their interest in obtaining a loan and complete loan application Developed and maintain business referral sources Ordered comparables from appraisers Gathered customer s documentation for loan approval Maintained consistent productivity to ensure the fulfillment of performance standards and goals Prepared and provided accurate reports of business development activities Education BACHELOR OF ARTS BUSINESS ADMINISTRATION Univerity of Pheonix State Skills budget business development Call Center coaching communication skills consultant credit Customer Service decision making direction documentation Equity senior management external audits Financial funds Government hiring human resource Leadership law Legal managing mediation meetings Office operations management performance reviews Pick policies Project management quality quality control recording Relationship management securities scripting strategy strategic phone Underwriting Vendor management website
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT ANALYST Executive Profile Business Analyst and Project Manager with specialization in IT Systems well versed in data mapping and user acceptance testing as well as solving complex problems in high pressure environments Excels at cultivating managing and leveraging client relationships Skill Highlights Business systems analysis Project management Business process improvement Forecasting and planning Requirements gathering Scope and project definition Technology architecture analysis Integrated Reporting Information System IRIS Portfolio management Budgeting Cost benefit analysis Functional requirements Requirement tracing User acceptance testing Fixed income modeling Wealth management Valuation specialist SAP Business requirements matrixes Talented public speaker Superb communication skills Advanced problem solving abilities Critical thinking Core Accomplishments Project Management Training Certification Information System Business Analyst IT infrastructure System Analysis and Development Enterprise Model Technology and Issues Training Implemented strategic change management concept business intelligence and the executed of Epic Diebold Oracle Infor system projects for large organizations Demonstrated experience in system fault diagnosis developing solutions and managing resolution Professor of Criminal Justice Law and Paralegal Exceptional communication skills feeding an ability to understand and interpret the operational needs of businesses at all levels Keen attention to detail in the identification of potential glitches and threats to performance and security for new applications Boosted customer service ratings by 33 by developing new processes and improving work flow Professional Experience Business Development Analyst January 2006 to June 2016 Company Name City State Executive director of the expansion of current prospects database within specified business sectors to develop and improve a current or new infrastructure system Developed organizational change management strategies Documented process flows and developed requirements for functional improvements and enhancements Conducted activity based analysis of business processes and made recommendations based on the findings Analyze Big Data and social media data Develop a sales contact plan direct marketing and attending industry events to build relationships with key prospects Respond to incoming Requests for Information RFIs Requests for Proposals RFPs Customer Relationship Management CRM Supply Chain Management CSM in a professional and creative manner Understand a prospect s business needs and work with the expert teams to develop a tailored innovative system process Designed cost efficient staffing solutions for companies using Epic Infor and Oracle resource management software Lead colleagues in trade doubler to identify common new business prospects and cross sell integrated search and affiliate proposition Represent trade doubler at industry events including round tables speaking forums and new business events Generate effective leads exceed sales targets for the business Work closely with marketing to identify appropriate go to market messaging for specific business sectors knowledge sharing learning development Business Enterprise Risk Manager January 1998 to January 2005 Company Name City State Supervise underwriting and business to business enterprise risk management by ensuring that policies contribute to protecting the organization from potential risks Director of 265 satellite offices within the state of Ohio and Kentucky and 8 auditors Managed information associated to the organization s operations from internal sources including finance accounting business development marketing sales operations and information technology in order to contribute to the development of the organization s strategic plan Worked and provided the local state and federal crime authorities with evidence based information for client embezzlement and whit collar crime cases Forecast the prediction of a cost benefit analysis during the life cycle of the business and the impact to net worth earnings for short term mid term and long term scopes Business Client Relationship Manager January 1996 to January 1998 Company Name City State Developed business solutions and leadership for clients that productively develop and implement new improved business systems and processes both internally and externally Formed a management plan for new client accounts and sales force Achieved assigned sales and service objectives by contributing marketing sales information and recommendations to strategic plans and reviews Executed action plans implementation of production productivity quality and customer service standards that will resolve problems Initiated leadership management completion of projects Delivered the appropriate application and disposition of business consulting Managed client and prospect account selling account management and senior decision maker C level relationship building as assigned within the market territory including work to enhance and generate additional revenue with current client accounts and prospects Committee member of internship recruitment development and retention as assigned by Division Vice President to ensure senior level relationship building and a partnership to generate more revenue through client prospects account development and lead generation Project Manager January 1990 to January 1996 Company Name City State Formulated client service operations editorial and implementation teams to demonstrate trade doubler expertise at new business sales pitch Contribute to the learning environment by identifying areas where there is potential for learning and building knowledge with others Adopted the performance management scheme by setting objectives participating in performance reviews and building a personal development plan key relationships with other business development managers and business development executives Managed marketing executive proposal writing group marketing client development and network team Education Master of Science Information Systems Graduate Business Analytic Certificate 2017 UNIVERSITY OF PHOENIX City State Master of Science Criminal Justice 2003 TIFFIN UNIVERSITY City State Specialization Criminal Justice Administration Bachelor of Science Public Administration 1997 MYERS UNIVERSITY City State Skills Business Analysis Account management Accounting Big Data Business Administration Business Consulting Business Development Business Solutions Business Systems Customer Relationship Management Client Relations Development Database Direct Marketing Finance Information Technology Law Leadership Director Marketing Market Evaluation Messaging Enterprise Network Organizational Performance Reviews performance management policies processes Proposals proposal Writing Speaking Professor Quality Recruitment Relationship Building Risk Management Selling Sales Scheme Strategic Plans Supply Chain Management Tables Underwriting
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT REPRESENTATIVE Summary Experienced customer service professional with extensive skills in growing and exceeding sales in a multi million dollar business operation in the food and beverage industries financial services and heath care industries Adaptable and results orientated with a focus on bottom line results and has a proven track record of achieving and exceeding the standards of performance set out for any sales project Skilled in utilizing technology as a tool to improve organizational efficiency Highlights Customer Relationship Management Project Management Customer Retention Satisfaction Evaluating Customer Needs Team Builder Training and Development Business Development Sales Management Analysis Experience Business Development Representative March 2010 to Current Company Name City State Achieved customer service objectives by contributing customer service information and recommendations to strategic plans and reviews Preparing and completing action plans for customer service standards Resolving problems completing audits identifying customer service trends and determining system improvements Determined customer service requirements by maintaining contact with customers visiting operational environments conducting surveys forming focus groups and analyzing information Increased product awareness levels and grew profit margins through negotiations with store managers and regional managers through the implementation of in store merchandise displays product assortments pricing structures sales allowances rebates and monthly promotions Managed sales team and assisted them with navigating their retail accounts to align needed resources and support to ensure specific client and or customer initiative success Successfully raised capital to assist with growth Licensed Healthcare Representative December 2008 to March 2010 Company Name City State Managed high volume call activity from healthcare providers and Cigna clients Utilized my health insurance expertise to advise our clients on the best insurance choice to meet there needs Maintained networks partnerships with internal and external partners to expedite client processing Effectively assessed patient needs and resolved client conflicts Utilized technology to expedite client verification documentation service Outside Sales Manager March 2005 to December 2008 Company Name City State Responsible for the overall development of the North Miami territory selling occupational and physical therapy solutions with a focus on primary care specialists and hospital based physicians Effectively leveraged resources within a fixed budget to increase sales and add value to a difficult to access high volume urban customer base Managed administrative functions including daily synchronization of call activity expense reporting performance trend analysis and sales tracking Successfully collaborated with territory partners and contribute to team success Developed and maintained networks partnerships with external community advocacy groups pharmacies Manager Trainee May 2004 to March 2005 Company Name City State Responsible for overseeing the day to day operations of the rental location Increased business through forecasting counter sales and rate management in order to remain competitive in the marketplace while utilizing fleet at a profitable level Managed team members job performance including counter sales Responsible for team member development Education MBA Business Administration 2009 University of Phoenix City State Business Administration BS Psychology 2002 Florida State University City State Psychology Skills Administrative functions Budgeting budget Business Development competitive contracts Contract Negotiation client clients documentation senior management expense reporting focus forecasting insurance inventory Team Building Leadership access Microsoft Office Suite Microsoft Project negotiating networks physical therapy primary care quality Quick Books reporting Safety selling sales strategic Strategic Planning Supply Chain Management transportation trend
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MANAGER Career Overview Career Overview Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success Automotive Motor Vehicle Healthcare Pharmacy Technician Experience Highly enthusiastic customer service professional with 20 years client interface experience I have experience working in automotive industry for the past 15 years Qualified Customer Service Manager offering a record of successful job performance proven problem solving ability and experience developing and implementing innovative solutions Call Center Representative versed in customer support in high call volume environments Superior computer skills and telephone etiquette As a Pharmacy Technician with 1 year of retail pharmacy experience Self Starter with knowledge of Medicaid and Medicare procedures Hardworking Multitask Oriented Organized Service Driven Dependable Committed Customer Focused Dedicated Detail Oriented Experience Focused and Gifted Relocation At this time relocation would not be good for me but in the future is possible Hourly Rate 18 00 Salary Open Core Strengths Customer Service Expert Adaptive Team Player Excellent Telephone Etiquette Creative problem solving Critical thinking Customer service Data collection Data entry Documentation Email Executive management support Filing Grammar Strong Organizational Skills Core Strengths Sharp problem solver Active listening skills Energetic work attitude Customer service expert Adaptive team player sharp problem solverActive listening skillsEnergetic work attitudeCustomer service expertAdaptive team player Accomplishments harp problem solverActive listening skillsEnergetic work attitudeCustomer service expertAdaptive team player Work Experience Business Development Manager Jan 2009 to Jan 2011 Company Name City State Problem Solver Energetic Work Attitude Accomplishments Customer Assistance Worked with company systems such as live Support and diligently completed all assigned tasks working overtime as needed Market Research Interviewed clients via market research surveys to identify product issues and customer needs Customer Service Researched calmed and rapidly resolved client conflicts to prevent loss of key accounts Computed Data Reports Provided required weekly monthly and quarterly reports listing sales figures and client track records Work Experience Customer Service Call Center May 2011 to Jul 2012 Airport Marina Ford Organized weekly sales reports for the sales department to track product success Guaranteed positive customer experiences and resolved all customer complaints los angeles California Customer Service Call Center Demonstrated mastery of customer service call script within specified time frames Collected customer feedback and made process changes to exceed customer satisfaction goals Addressed customer service inquiries in a timely and accurate Maintained up to date records at all times Developed effective relationships with all call center departments through clear communication Worked with upper management to ensure appropriate changes were made to improve customer satisfaction Built customer loyalty by placing followup calls for customers who reported product issues Properly directed inbound calls in phone queues to improve call flow Collected customer feedback and made process changes to exceed customer satisfaction goals Customer Representative Jan 2008 to Jan 2009 Company Name City State Developed new customer prospects or referrals outbound and inbound phones calls invite customers to our dealership for new promotions Following leads and making appointments for service department Oversea my departments making sure my coworkers were placing calls setting up appointments and making follow ups for show and no show customers Contacted new and existing customers to discuss how specific products could meet their needs Generated new sales opportunities through direct and telephone selling and emails Organized weekly sales reports for the sales department to track product success Created new processes and systems for increasing customer service satisfaction Achieved high sales percentage with consultative valuefocused customer service approach Interacted with customers and retail buyers to followup on shipping statuses and expedited orders Promptly responded to general inquiries from members staff and clients via mail email and fax Assisted customers with store and product complaints Business Development center Customer Representative California My job duties were making phones calls to invite customers to our dealership for new promotions Following leads and also making appointments for service department as well Assisted customers with store and product complaints Guaranteed positive customer experiences and resolved all customer complaints Compiled weekly monetary reports and records for store managers Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service Executed outbound calls to existing customer base resulting in sales Recommended selected and helped locate merchandise based on customer needs and desires Communicated all merchandise needs or issues to appropriate supervisors Generated leads for new sales through telephone and email contact with customers Generated new service leads opportunities through direct and telephone selling and emails Customer relations Mar 2000 to Jul 2005 Company Name City State Assisted customers with store and product complaints Compiled weekly monetary reports and records for store managers Organized weekly sales reports for the sales departmentto track product success Created new processes and systems for increasing customer service satisfaction Developed highly empathetic client relationships and earned reputation for exceeding sales goals Achieved high sales percentage with consultative value focused customer service approach Resolved product issues and shared benefits of new technology Expressed appreciation and invited customers to return to the store Managed quality communication customer support and product representation for each client Worked under strict deadlines and responded to service requests and emergency call outs Interacted with customers and retail buyers to follow up on shipping statuses and expedited orders Guaranteed positive customer experiences and resolved all customer complaints Educational Background Pharmacy 2002 Carree College of America City State united states Coursework in Pharmacy Technology Pharmacology and Pharmacy Law High School Diploma General Diploma 1994 Thomas Jefferson High School City State Skills Public Relations enthusiastic people person advanced problem solving great organizational skills Careful and active listener Professional and friendly mulch tasking client Relations computer Proficiency Data Collection Data Entry Documentation Email Executive Management Support Filing and great telephone skills
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MANAGER Summary Business Development Manager Talent Acquisition Specialist equipped with the excellent negotiation skills market insight and business acumen necessary to guide struggling and newly formed companies to financial success Motivated BDM Recruiter adept at business prospect research product promotion and account expansion in the Information Technology IT market Business Development Analyst skilled at advising large corporations on business logistics including talent acquisition retention and operational efficiency with major projects meeting deadlines Business development expert with 5 years as a top sales performer in in the Staffing Recruiting Services market Comfortable with new ideas innovative products and start up environments Skilled at establishing and maintaining strategic partnerships to generate essential business opportunities Business development professional experienced in sales management marketing technical presentation creation and service training Business Development Manager versed in building strategic partnerships through persuasion negotiation and personal presence Business development professional successful at acquiring expanding and managing key corporate accounts Highlights Fortune 500 partner experience Excellent sales techniques National account management Top ranked sales executive Fluent in Spanish Excellent communicator Contract review Cold calling Adept multi tasker Work force management Analytical problem solver S martSearch JobDiva MaxHire Sugar CRM systems expert Experience 09 2015 to Current Business Development Manager Company Name City State Increased monthly sales by 50 by implementing strategies to develop and expand existing customer base Cold and warm called 80 new and existing accounts per day Developed a new customer base consisting of 3 accounts Generated new accounts by implementing effective networking and content marketing strategies Identified strategic partnerships and gathered market information to gain a competitive advantage Targeted new long term business partner prospects and closed 2 deals in 2 months in the IT Recruiting Staffing industry Tracked RFPs and bids to develop new business opportunities Optimized current revenue streams by networking for additional business prospects with established clients Identified coordinated and participated in client relationship building activities and meetings Added value to marketing material by introducing creative advertising concepts Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems 03 2013 to 09 2015 Business Development Manager Company Name City State Developed and integrated market plans to efficiently position the company brand within targeted markets Coordinated and managed major proposal processes from initiation to implementation Marketed and developed key accounts by favorably representing the company at membership and community functions Researched economic processing factors to determine the best process and sales strategies Leveraged existing network of contacts with new commercial prospects Created and conducted unique marketing proposal presentations and RFP responses Maintained up to date knowledge of industry target accounts and competitive landscape Collaborated with account executives to penetrate new accounts identify potential customers and coordinate service demonstrations Generated new sales opportunities through direct and telephone selling and emails Leveraged lead generation tools to increase profitability and product presence in the marketplace Developed growth plans by identifying key clients key targets and priority service lines Answered candidates and clients questions regarding recruiting services salary pay rate negotiations and the job descriptions presented Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems Added value to marketing material by introducing creative advertising concepts Cold and warm called 80 new and existing accounts per day Develope d a new customer base consisting of 5 accounts in addition to supporting 10 additional existing clients Nationwide Exceeded targeted sales goals by 30 07 2010 to 12 2012 Talent Acquisition Consultant Account Executive Company Name City State Recruited and interviewed 48 applicants per year Increased the employee base by 40 to meet changing staffing needs Advised managers on the market regarding prospect candidates and recommend needed changes Identified staff vacancies and recruited interviewed and selected applicants Directed personnel training and labor relations activities Served as a link between management and employees by handling questions interpreting and administering contracts and helping resolve work related problems Conducted new employee orientation to foster positive attitude toward organizational objectives Acted as a liaison between outside sales representatives and 4 accounts Generated 15 leads weekly Conducted business to business telephone sales Contacted new and existing customers to discuss how their needs could be met with specific services Negotiated prices terms of sales and service agreements Completed 100 outbound calls daily with average conversion rate of 10 Responded to all client inquiries in a timely manner Achieved a 100 customer renewal rate Advanced user of SugarCRM Smart Search sales management software generating pipeline and account reports weekly Maintained detailed account records and contact logs using SugarCRM Generated new business through keeping in touch with my network and following them to every new company they join Accountable for full life cycle recruiting including overall client satisfaction Clients Clients include DirecTV Cisco Systems Aha Mobile Harman Kardon eBay PayPal Ross Stores Move realtor com Apigee Sephora USA Accomplishments Generated a pipeline of more than 500K in net new opportunities in 1 month Spearheaded all company wide prospecting marketing and closing endeavors Closed 5 new corporate accounts averaging 2 Million in annual revenue per year Achieved 100 over KPI key performance indicator goal Handled the highest volume account in assigned territory Grew new services sales 100 in 60 days Education 2010 Bachelors of Arts Sociology University of California Santa Cruz City State USA Core classes included Environment Society studies through College 8 Member of EOP Club Coursework in Communications and Psychology Coursework in Marketing and Advertising Minor in Education one course missing Skills Careful and active listener Self Starter self motivated Hungry for growth and continuous learning Proactive and energetic
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MARKETING REPRESENTATIVE Summary Motivated Marketing Manager specializing in budgeting project management and staff training and development Thoroughly understands client preferences and needs and effectively manages sales teams to optimize customer satisfaction and boost sales Highlights Skilled in MS Office AS400 Excel Quickens and Cubs Picklan Fluent in Spanish Strong interpersonal skills Skilled multi tasker Account management Brand recognition optimization Cross functional team leadership Public relations expert Excellent communication skills Team building expertise Consultative sales techniques Accomplishments Created strategies to develop and expand existing customer sales which resulted in a Number increase in monthly sales Managed a portfolio of Number accounts totaling Amount in sales Hired trained and managed a team of Number successful product managers Launched aggressive growth plans that helped increase customer base from Number to Number customers Experience Business Development Marketing Representative January 2000 to Current Company Name City State Identified developed and evaluated marketing strategies based on knowledge of company objectives and market trends Incoming and out calls to Dealers and Consumers Maintain a healthy and reputable relationship with Dealers and Management Negotiated favorable contract structures fees and criteria exceptions Researched banking guidelines and statutory requirements to stay updated on new laws and applications Researched beneficial investment opportunities and made recommendations to senior management Review credit bureau and applications on consumers for decision making on approvals and declines for program guidelines and criteria Train Dealers on our criteria and program guidelines for approval accuracy when submitting applications Developed solid estate and tax code knowledge base through continued research and training to assist Dealers in maintaining a favorable look to book ratio on submitted deals Problem solving on dealer packages submitted for funding In house support for assigned Field Representatives Market In house products Direct Mail Internet Leads Automated Internet Advertising etc generating business Communicate with customers and or opposing counsels regarding status of account Review Chapter 13 plans for objections on value and interest on vehicles in order to obtain an attorney or negotiate with customer s attorneys Junior Accounting Clerk Case Analyst Skip Tracer January 1991 to January 2000 Company Name City State Collected data to prepare and draft settlement packages for clients Drafted various court documents invoices and enclosures at attorneys request reconciling over 1 300 payments 2 000 invoices daily Managed communication with courts regarding status of petitions and granted orders Analyzed law sources including statutes recorded judicial decisions legal articles constitutions and legal codes Trained new employees on office equipment and job duties Organized legal memoranda and client correspondence Processed summons subpoenas appeals and motions Loan Processor January 1989 to December 1990 Company Name City State Adhered to all federal and state compliance guidelines relative to retail mortgage lending Interviewed an average of number mortgage loan applicants per month Performed daily maintenance of the loan applicant database Analyzed applicants financial status credit and property evaluation to determine feasibility of granting loan Created financial analysis reports of commercial real estate borrowers financial statements lease reviews and market research Effectively managed more than number client relationships Provided expert financial advice on mortgage and both educational and personal loans Performed daily maintenance of the loan applicant database Education Accounting Business Certificate Accounting 1995 Cypress Community College City State US Coursework in Accounting Finance and Business Administration Certificate Management 1111 XXXX Seminar City State US Completed Mortgage Underwriter training Legal Marketing and Management seminar Languages Bilingual Spanish English Affiliations Review Chapter 13 plans for objections on value and interest on vehicles in order to obtain an attorney or negotiate with customer s attorneys Skills Banking Credit Decisions Credit Evaluation Advertising Business Development Buyer Buying procurement Sales Calls Exceptions Internet Advertising Leads Marketing Problem Solving Filing Incoming Calls Accounting Billing Clerk Invoices Payments Skip Tracer Bankruptcy Mortgage Loans Sales Account Management Business Development Team Building Marketing Plans Territory Management Staff Management and training
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MANAGER Summary Accomplished top performing professional with proven success in directing leading and managing projects and campaigns from concept through completion Intensely focused on partnering to ensure client customer satisfaction consistently exceeds expectations Creative strong partnership building skills and excellent communicator recognized for taking a collaborative approach and an enthusiastic team player Highlights TECHNOLOGY SKILLS Knowledge of Digital Marketing and Advertising Social Media LinkedIn Facebook Twitter MS Office Suite Word Excel Outlook PowerPoint Corporate Proprietary Software Accomplishments Online Advertising Campaign Management Sales and Territory Management Customer Client Relationship Building Prioritization and Multi tasking Cross Team Cross Cultural Relations Training and Mentoring Effective Verbal and Written Communication Executive Interfacing Experience BUSINESS DEVELOPMENT MANAGER Sep 2011 to Sep 2013 Company Name City State Online Service Division Contract Position Beta Coordinator for Project Rubicon Shopper Ready Content and Tools for Omni Channel Digital Marketing Managed all worldwide inbound customer and partner inquiries from the Microsoft Tag Platform and Startup Business Group by supporting and facilitating increased sales portfolio Sourced top retailer and brands to facilitate in building growth revenue portfolio Solicited prospective customers utilizing multiple social media venues such as LinkedIn Provided analysis of customer experiences based on a set of evaluation questions Built strong working relationships with vendors contributing to growth in market and profitability by identifying opportunities to introduce new products services Researched and analyzed online marketing trends and advertising tools Managed all worldwide inbound customer and partner inquiries ensuring complete response satisfaction ACHIEVEMENT Successfully manage all Rubicon retail customer meetings Help drive interest in project with local retailers based in the Seattle area Result Built a loyal customer list ONLINE ADVERTISING DELIVERY MANAGER Oct 2008 to Oct 2009 Company Name City State Operated in the fast paced Online Advertising division with a focus on the Detroit MI territory AOL S P 400 is a pioneer and leading edge global web services company that includes a network of premium and niche content sites and an extensive offering of world class tools and platforms With one of the industry s largest advertising networks AOL engages consumers with online advertising services on 10 both AOL s owned and operated properties and third party websites Partnered with the sales team to analyze contracts negotiate and close deals Determined advertising pricing and discounts Provided forecasting and reporting support for the sales teams Monitored campaigns and offered strategic analysis of client advertising campaign performance Facilitated optimization inputs that enhanced performance and achieved client objectives Crafted and delivered formal and informal presentations to sales teams ACHIEVEMENT Implemented critical analysis and identified campaigns that were not running RESULT Saved campaigns from showing 0 profit effecting bottom line results PROJECT MANAGER Aug 2005 to May 2008 Company Name City State Managed corporate training projects aimed for sales effectiveness Huthwaite a division of Informa is the world s leading sales performance improvement organization Founded on scientifically validated behavioral research the methodologies include the internationally renowned SPIN Selling Target industries are software financial services media transportation and pharmaceuticals Clients included Bank of America Boeing Google and IBM Partnered with clients and assessed needs of the organizations Defined project scope and developed customized sales performance improvement and coaching programs that would drive real business results Provided coaching consulting and assessments of sales staff Managed short and long term contracts and managed implementation projects from concept through completion delivering on time and in budget Supervised trained and coached assigned teams and trained new hires on measurement and assessment tools Created and implemented improvements on the processing of reporting ACHIEVEMENT Teamed with sales force to create and deploy Template of Excellence a diagnostic sales assessment tool with patent pending RESULT Provided a tool that would pinpoint individual strengths and weaknesses and identify critical gaps across a sales force BUSINESS DEVELOPMENT COORDINATOR Jul 2002 to Jul 2004 Company Name City State Marketed fine fragrance products for this high end perfumery house and managed a team of 20 across three states and 65 stores BPI USA is a subsidiary of the Paris based BPI and is a division of the Shiseido Americas Corporation Products included Issey Miyake Jean Paul Gaultier and Narciso Rodriguez Directed product launches Trained client employees on features advantages and use Administered 100 000 budget defined and set sales goals Successfully built a selling team motivating and implementing solid sales techniques Earned the 1 ranking in the region ACHIEVEMENT Successfully built a selling team motivating and implementing solid sales techniques RESULT Earned the 1 ranking in the region Education Bachelor of Science Hotel Management 1992 University of Maryland City State US Skills SALES BUDGET BUSINESS DEVELOPMENT CONTRACTS ADVERTISING CLIENTS COACHING FINANCIAL SERVICES FOR SALES NEW HIRES OF SALES PATENT PROJECT MANAGER SALES FORCE SALES STAFF TRAINING WITH SALES DIGITAL CAMPAIGN DIGITAL MARKETING INCREASED SALES MARKETING NEW PRODUCTS ONLINE MARKETING RETAIL RETAIL MARKETING SATISFACTION SALES GOALS SALES TECHNIQUES SET SALES CLASS COMPREHENSIVE LARGE ARRAY DATA STEWARDSHIP SYSTEM FORECASTING OPTIMIZATION PRICING SALES TEAM TERRITORY THE SALES TO SALES WEB SERVICES AWARD COMMUNITY OUTREACH BPI EXCEL MANAGING PROJECTS MS OFFICE OUTLOOK POWERPOINT STERLING TEAM PLAYER WORD Additional Information Teamed with sales force to create and deploy Template of Excellence a diagnostic sales assessment tool with patent pending Professional Affiliations National Golden Key Honor Society
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT CONSULTANT Executive Summary Dynamic financial services and business development leader with 17 years of combined experience across diverse banking and sales platforms Dedicated to delivering services excellence while surpassing revenue objectives working closely with teams and clients to address needs Enforces adherence to organizational policies procedures and standards as well as industry regulations Blends strong analytical and communications acumen to generate comprehensive research and reports supporting planning and decision making Senior loan operations specialists skilled in collaborating with multidisciplinary teams throughout application and financing processes Core Qualifications Loan operations documentation Compliance guidelines Risk mitigation Team leadership support Investments management Home commercial mortgages Microsoft Office Business development Negotiations Stakeholder relations Customer service Sales life cycle Underwriting requirements Financial credit data analysis Prospecting referrals Professional Experience Company Name City State Business Development Consultant 02 2019 to 04 2020 Delivered expert consulting services in financing operations sales and marketing Fueled revenues and achieved top client satisfaction referrals maintaining top producer ranking by securing up to 50 new clients monthly Forged and cultivated productive relationships with customers and team members facilitating full sales process by identifying and addressing individual needs Developed and implemented process improvement plans based on client feedback and operational monitoring Served as key expert in products and services skillfully representing brand and overall offerings Company Name City State Business Development Manager 03 2017 to 02 2019 Spearheaded new business development leading turnaround of under performing product lines to achieve objectives Improved bottom line profit by securing business from up to 40 new clients monthly generating quality leads implementing client acquisition strategies and effectively targeting valuable business opportunities Orchestrated diversification of offerings increasing sales via new product launches Consistently exceeded quotas through new account penetration and territory expansion Liaised with potential customers via telephone email and in person addressing inquiries and recommending products services in alignment with individual needs Company Name City State Branch Manager 02 2014 to 03 2017 Coordinated talented team of 8 committed to development and retention of profitable client base Managed and administered accounts opening loan applications monthly reporting teller transactions customer services sales staff evaluation and new hiring Boosted loan and deposit rates while elevating branch to highest performer in customer satisfaction scores Applied expertise in Fiserv Business Process Manager Ultipro Taleo Continuity Control Connections Applink and MortgageBot tools Company Name City State Branch Manager Loan Officer 02 2003 to 01 2014 Progressed through various roles starting from Loan Officer position and culminating in Branch Manager title Managed and administered consumer and real estate loan operations across various offices Drove smooth transition of newly acquired Smith County State Bank and Trust Department consolidating team of 30 Approved and oversaw payroll bills for payment budgeting reporting and advertising Provided staff leadership evaluations salary adjustments interviews and hiring Education Bachelor of Science Business NorthWestern Oklahoma State University City State Major in Agricultural Business Minor in Business Administration Leadership Training Leader Effectiveness Training City State The Peoples Bank annual leadership training program Schools of Lending Principles Schools of Banking City State Associations Kansas Notary Public Augusta Chamber of Commerce Board Member Saint Francis Community Services Foster Parent Nationwide Mortgage Licensing System NMLS Previously Registered
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT MANAGER Professional Summary Seasoned business development professional seeking leadership position with increasing responsibility and room to contribute to company success Accomplished Business Development Manager with innovative leadership style and expertise in brand positioning strategies Outstanding sales marketing business development and account management talents with great influencing and communication strengths Personable team player able to relate easily to people of all backgrounds with consultative flexible approach Strong record of accomplishment over 20 years in sales and marketing with a 10M territory High achieving Business Development Manager offering 20 year track record of success improving sales and growing company customer base through effective program management strategic planning and team leadership 20 years of experience converting sales leads and effectively managing multiple territories Highly skilled in forecasting project management and strategic planning and top notch communication abilities Skills Key decision making Marketing Verbal and written communication Strategic planning Excellent at Networking Relationship building and management Conflict resolution Goals and performance New business development Territory management Account management and development Product and service sales Work History Business Development Manager 03 2014 to 10 2019 Company Name City State Accounts included Skyworks Finisar Broadcom Macom On Semi Microchip GCS Northrop Grumman NXP Cypress Grew territory from 200K year to 3M year Organized trade shows Semicon CS Mantech Devised SWOT analysis to create and execute business plan supporting achievement of established quotas Capitalized on industry and marketplace trends to strategize solutions and enhance business operations Established relationships with key decision makers within customer s organization to promote growth and retention Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit Identified key products services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth Represented company and promoted products at conferences and trade association meetings Negotiated contracts with clients Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends Regional Sales Manager 06 2003 to 11 2013 Company Name City State Sell precious and non precious metal sputtering targets and evaporation materials WW Key Account Manager Skyworks Avago Triquint JDSU Saint Gobain Manage global account teams in account development planning and execution Territory value 18M annual growth of 15 Sell into semiconductor wireless medical and photonics industries Customer contract negotiations customer reports quarterly business reviews Work closely with engineering at customers to offer value based products Responsible for Leadership and Team Development Training within Materion Develop critical relationships at all levels at customers and also within Materion Senior Account Manager 01 2002 to 01 2003 Company Name City State Sold chip assembly equipment for flip chip wafer bumping services leasing services Singapore start up trying to gain entry into U S Market Trained on equipment and technology in Singapore Customers included chip assembly houses foundries and chip manufacturers Senior Account Manager 01 2001 to 01 2002 Company Name City State Sold design management and collaboration software to chip designers EDA Industry Sold to engineers up to C level executives Customers included chip design houses Fairchild AMD 3Com Juniper Networks etc Annual quota of 1 7M Worked with engineers in selling value proposition in how it decreased design cycle time Responsible for weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales and technical conference calls Senior Account Manager 01 2000 to 01 2001 Company Name City State Sold E commerce and Data Management Software partnered with Ariba start up company Software linked to customers ERP systems SAP Oracle Baan JD Edwards Sold to Fortune 500 semiconductor customers LSI Micron ST Micro Philips etc Territory U S East and West coasts and Europe Senior Account Manager 01 1995 to 01 2000 Company Name City State Sold PVD materials sputtering targets to semiconductor industry Key account manager for customers in AZ CA Northwest Hyundai Motorola Conexant Micron Grew Northwest territory from 300K yr to 5 million yr in 3 1 2 years Senior Buyer Program Manager 01 1991 to 01 1995 Company Name City State Program manager for IDT subsystems planner and buyer for all components worked closely with end customer and subcontractors Solectron A Plus Flextronics Education Certified Professional Coach Coaching 2010 Institute of Professional Excellence in Coaching City Bachelor of Science Business Administration Marketing 1991 UNIVERSITY OF TULSA City Attended numerous training seminars in sales management team building and leadership Accomplishments Won Supplier of the Year awards from Skyworks and IRC in 2012 and 2013 Team Builder Certified Draw Success Trainer for Team Development and Success Sales Training Certified in AMA Miller Heiman and Mike Bosworth Solution Selling Techniques Coaching Certified IPEC Institute of Professional Excellence in Coaching Coach Certified Life Solutions Coach for Personal Empowerment for Individuals and Teams Negotiation Certified Karrass negotiator Affiliations Industry Associations Member of Fab Owners Association Technical Program Committee Member of CS Mantech Additional Information Kyle Cease Meditation Retreat 2019 Tony Robbins UPW Event 2016 Michael Beckwith Program 2019 Dr Joe Dispenza Follower Skills Key decision making Team leadership Marketing Verbal and written communication Strategic planning Excellent at Networking Relationship building and management Conflict resolution Goals and performance New business development Territory management Account management Product and service sales Work History Business Development Manager 03 2014 to 10 2019 Company Name City State Accounts included Skyworks Finisar Broadcom Macom On Semi Microchip GCS Northrop Grumman NXP Cypress Grew territory from 200K year to 3M year Organized trade shows Semicon CS Mantech Devised SWOT analysis to create and execute business plan supporting achievement of established quotas Capitalized on industry and marketplace trends to strategize solutions and enhance business operations Established relationships with key decision makers within customer s organization to promote growth and retention Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit Identified key products services and customers and used data to devise innovative sales and marketing plans enabling dramatic growth Represented company and promoted products at conferences and trade association meetings Negotiated contracts with clients Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends Regional Sales Manager 06 2003 to 11 2013 Company Name City State Sell precious and non precious metal sputtering targets and evaporation materials WW Key Account Manager Skyworks Avago Triquint JDSU Saint Gobain Manage global account teams in account development planning and execution Territory value 18M annual growth of 15 Sell into semiconductor wireless medical and photonics industries Customer contract negotiations customer reports quarterly business reviews Work closely with engineering at customers to offer value based products Responsible for Leadership and Team Development Training within Materion Develop critical relationships at all levels at customers and also within Materion Senior Account Manager 01 2002 to 01 2003 Company Name City State Sold chip assembly equipment for flip chip wafer bumping services leasing services Singapore start up trying to gain entry into U S Market Trained on equipment and technology in Singapore Customers included chip assembly houses foundries and chip manufacturers Senior Account Manager 01 2001 to 01 2002 Company Name City State Sold design management and collaboration software to chip designers EDA Industry Sold to engineers up to C level executives Customers included chip design houses Fairchild AMD 3Com Juniper Networks etc Annual quota of 1 7M Worked with engineers in selling value proposition in how it decreased design cycle time Responsible for weekly forecasts budgets customer call reports weekly customer updates quarterly sales meetings weekly sales and technical conference calls Senior Account Manager 01 2000 to 01 2001 Company Name City State Sold E commerce and Data Management Software partnered with Ariba start up company Our software linked to customers ERP systems SAP Oracle Baan JD Edwards Sold to Fortune 500 semiconductor customers LSI Micron ST Micro Philips etc Territory U S East and West coasts and Europe Senior Account Manager 01 1995 to 01 2000 Company Name City State Sold PVD materials sputtering targets to semiconductor industry Key account manager for customers in AZ CA Northwest Hyundai Motorola Conexant Micron Grew Northwest territory from 300K yr to 5 million yr in 3 1 2 years Senior Buyer Program Manager 01 1991 to 01 1995 Company Name City State Program manager for IDT subsystems planner and buyer for all components worked closely with end customer and subcontractors Solectron A Plus Flextronics
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT REPRESENTATIVE Accomplishments Achievement driven and results oriented individual interested in working in Business Management or Sales SUMMARY Youthful yet very mature willing to learn and grow excited about finding a challenging position that gives me an opportunity to contribute Quick learner with attention to detail Excellent ability to think out of the box and solve problems Superb leadership intrapersonal and people skills Flexible and open to new challenges Professional Summary Achievement driven and results oriented individual interested in working in Business Management or Sales Skills MS Office Suite SalesForce com Pipedrive com Birst Intradiem Reports CPR Certification 2012 MS Office Suite SalesForce com Pipedrive com Birst Intradiem Reports CPR Certification 2012 Self motivated Dedicated team player Highly competitive Interpersonal skills SalesForce com Pipedrive com Birst Intradiem Reports MS Office Suite Self motivated Dedicated team player Highly competitive Interpersonal skills SalesForce com Pipedrive com Birst Intradiem Reports MS Office Suite Mailchimp com Self motivated Dedicated team player Highly competitive Interpersonal skills Work History Business Development Representative 05 2017 to Current Company Name City State Increased gross revenue by 6 per month Generate new business by adding new retailers and working with existing retailers to strengthen and grow the relationship Develop relationships with retailers via outbound cold calls and email campaigns to decision makers Follow 7 touches in 7 days plan for new prospects to set appointments Strengthen existing accounts by growing product feed and improving pricing Demonstrate solution and configure website integration Sales Development Representative 09 2017 to Current Company Name City State Maintain positive energy on the sales floor Achieved 160 of monthly quota and grew sales to 90K during Q1 earning title as top SDR globally in revenue and demos generated Q1 2018 Completed 130 daily cold calls with an average of 2 5 hours talk time Increased KPI s 2 fold month to month during first 90 days of employment Participate in all training and continuing education opportunities offered by management Senior Sales Producer 02 2015 to 05 2017 Company Name City State Consistently surpassed the agency standard of 20 policies per month Establish a referral network based on loan originators real estate agents new used car and motorsports salesmen and my own personal network Developed marketing and partnership campaigns using a mix of targeted mailers telemarketing and email drip campaigns Followed typical sales procedures on both internet and inbound sales leads Probed for life and financial service opportunities for all customers Provided customers with the utmost understanding during a loss and stood as a liaison between the customer and the claims department Completed all customer service requests in a timely manner Solved underwriting obstacles for customers and new business Business Development 03 2017 to 08 2017 Company Name City State Successfully implemented company wide business development process which led to a 6 per month increase in gross revenue target set by CEO was 2 5 Prospect for new retailers via outbound cold calls and email campaigns to decision makers Met quota of on boarding 2 new vendors per month Strengthen existing accounts by proactively growing vendor product feed and improving pricing Followed call and email cadence throughout the entire sales cycle Demonstrate solution and configure website integration Senior Sales Producer 02 2015 to 03 2017 Company Name City State Consistently surpassed the agency standard of 20 policies per month Establish a referral network based on loan originators real estate agents new used car and motorsports salesmen and my own personal network Developed marketing and partnership campaigns using a mix of targeted mailers telemarketing and email drip campaigns Followed typical sales procedures on both internet and inbound sales leads Probed for life and financial service opportunities for all customers Provided customers with the utmost understanding during a loss and stood as a liaison between the customer and the claims department Completed all customer service requests in a timely manner Solved underwriting obstacles for customers and new business Success Management and Reporting Analyst 12 2012 to 02 2015 Company Name City State Documented new reports engine data dictionary and report content Ran monthly and weekly adoption reports for upper management review Ran reports and organized data into a presentable document for client meetings Upload weekly reports to Salesforce com for companywide viewing Conducted classroom training on reporting system Created web help videos Sales and Operations Support Worked with minimal supervision on a variety of assignments across several departments Completed all assignments accurately and ahead of deadlines Organized SalesForce com accounts into correct business categories and updated contact information from marketing campaigns Managed SalesForce com console and manage outbound calls to business directors and executives Conducted telephone surveys via outbound calls to customers and industry workers Created and maintained data for sales demo environment Managed and assigned training courses for new employees Research customer data in new markets Sales Development Representative 09 2017 to Current Company Name City State Maintain positive energy on the sales floor Achieved 160 of monthly quota and grew sales to 90K during Q1 earning title as top SDR globally in revenue and demos generated Q1 2018 Completed 130 daily cold calls with an average of 2 5 hours talk time Increased KPI s 2 fold month to month during first 90 days of employment Participate in all training and continuing education opportunities offered by management Business Development Success Management 11 2012 to 02 2015 Company Name City State Managed SalesForce com console and prospected via outbound calls to business directors and executives Conducted telephone surveys via outbound calls to customers and industry workers Created and maintained data for sales demo environment Managed and assigned training courses for new employees Research customer data in new markets Documented new reports engine data dictionary and report content Ran monthly and weekly adoption reports for upper management review Organized data from Birst reporting into a presentable document for client meetings Upload weekly reports to Salesforce com for companywide viewing Conducted classroom training on reporting system Created web help videos Interests Assistant Coach Cherokee Youth Lacrosse 2013 Member Sigma Alpha Epsilon Fraternity 2009 Morehead State University Football Team 2008 Education Bachelors December 2017 KENNESAW STATE UNIVERSITY Coles College of Business City State Ph D Professional Sales 113 credit hours earned Expected 2019 KENNESAW STATE UNIVERSITY Coles College of Business City State Skills agency com content CPR client customer service data dictionary email financial marketing meetings MS Office Suite network policies pricing real estate reporting Research Sales supervision surveys telemarketing telephone underwriting website Additional Information ACTIVITIES Assistant Coach Cherokee Youth Lacrosse 2013 Member Sigma Alpha Epsilon Fraternity 2009 Morehead State University Football Team 2008
Generate a Resume for a Business Development Job
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SR BUSINESS DEVELOPMENT MANAGER Professional Summary Highly organized sales professional with 12 years of inside and outside sales Exceptional Outside Sales Representative who consistently achieves annual sales quotas and increases the overall customer base in several fields including telecom advertising and software solutions Effectively grows brand awareness through increased market penetration and new market development Experienced in presenting and selling to senior level CEO s CFO s etc decision makers in various types of verticals including technology healthcare entertainment logistics retail chains hospitality etc Work History Sr Business Development Manager 04 2015 to Current Company Name City State Surpassed annual quota by 125 in 2015 Scheduled and attended at least 10 appointments per week Organized joint sale calls with current customers and outside vendors Including the W hotel Atlanta Hawks TruGreen LG etc Vast knowledge and use of Salesfore com Successful at working with senior level decision makers in various verticals including hospitality technology logistics healthcare contractors etc Maintain strong ties with M2M IoT Operations IT Sales Engineering Accounting and Legal teams in support of your customers Interact with Finance Operations to ensure compliance with financial obligations Accounts Payable credits Entrepreneur 11 2016 to Current Company Name City State Developed and implemented a comprehensive salesperson training program Prospected to obtain new accounts while maintaining relationships with existing accounts Directed targeted marketing efforts that introduced new products and promoted product visibility Optimized the Ride Ad website and all social media accounts to boost traffic to the sites Sr Business Development Manager 04 2015 to 11 2016 Company Name City State Surpassed annual quota by 125 in 2015 Scheduled and attended at least 10 appointments per week Organized joint sale calls with current customers and outside vendors Including the W hotel Atlanta Hawks TruGreen LG etc Vast knowledge and use of Salesfore com Successful at working with senior level decision makers in various verticals including hospitality technology logistics healthcare contractors etc Maintain strong ties with M2M IoT Operations IT Sales Engineering Accounting and Legal teams in support of your customers Interact with Finance Operations to ensure compliance with financial obligations Accounts Payable credits Business Account Executive 12 2013 to 04 2015 Company Name City State Exceeded quota on a monthly basis averaging 140 to plan Handled the highest volume account in assigned territory by closing the EDUCATION Business Account Executive 12 2013 to 04 2015 Company Name City State Exceeded quota on a monthly basis averaging 140 to plan Handled the highest volume account in assigned territory by closing the Wellstar Health Group over 20 locations Ongoing generation of new leads through relationship building with property managers building owners referral partners social media cold calling and door to door sales Recognized with the triple threat award over 100 data 80 phone sales and 60 TV sales Work with senior level decision makers in various verticals including hospitality logistics healthcare retail contractors etc Manage a territory with a high activity and comprehensive business plan Senior Account Manager 04 2011 to 01 2014 Company Name City State Managed a portfolio of over 300 accounts generating 3 million in sales and revenue Led sales calls with team members to establish sales and customer retention goals Assisted clients in building networking sites to increasing their overall profitability in their business Maintaining excellent knowledge of our products and services SaaS websites etc in order to understand customers needs and provide solutions to those needs Work with senior level decision makers in various verticals including hospitality logistics healthcare retail contractors etc Maintained an average retention rate at over 85 Sales Consultant 01 2009 to 03 2011 Company Name City State Established more than 30 new accounts earning a combined profit of over 200k a year Recognized as top sales generator increasing sales level by 45 in 2009 alone Received company Employee Performance Award after maintaining record sales achievement of 20 growth five months in a row Exceeded targeted sales goals by 175 Senior Account Executive 05 2006 to 04 2008 Company Name City State Adhered to all federal and state compliance guidelines relative to retail mortgage lending Interviewed an average of 40 mortgage loan applicants per month Received Employee of the Month Award for a 70 rate of closed loans Executed the loan origination process including ordering credit reports appraisals and preliminary title reports Provided expert financial advice on mortgages governmeand personal loans Closed or assisted in closing in nearly 10 million in loans Accomplishments Ranked as a top performer averaging 140 above sales quota each month Recipient of the Triple Threat Award at Comcast Business in 2014 Managed a portfolio of over 300 accounts generating 3 million in sales and revenue at Networx Systems Handled the highest volume account in assigned territory at Comcast Business with selling and managing the Wellstar Health System Recipient of Account Manager of the Month Award multiple times at Networx Systems Earned the Winner s Circle Award in 2015 Increased sales volume by adding two of the largest accounts The W Hotel LG in the Southeast region Skills Customer targeting Contract negotiations Prospecting Internet marketing Natural leader Marketing and advertising Strong work ethic Talented negotiator Conflict resolution techniques Hiring training and supervision Operations management Market research Employee recruiting Education Associate of Arts 2002 Enterprise State Junior College Bachelor of Science 2006 Troy University City State Highlights Accounting Accounts Payable business development business plan closing cold calling com credit CRM clients Finance financial Legal logistics managing network networking profit relationship building retail sales Selling Strategic phone TV websites
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT LEADER Summary BUSINESS DEVELOPMENT MANAGER Experienced leader with more than 7 years of experience working in sales marketing and business development with specialization in identifying developing and maintaining new strategic business partnerships Propelled a small chemical trading firm into a flourishing manufacturer national distributor and global manufacturer s sole trading partner Highly motivated tough negotiator with excellent verbal and written skills Expertise in engaging decision making and devising winning sales strategies and solutions Innovative adaptable analytical action oriented and flexible in working with suppliers and customers in dynamic international markets Developed sole selling agencies of 4 different manufacturers in 3 different countries encompassing 6 different products Experienced in working collaboratively with cross functional teams such as technical legal finance sales and marketing Bringing creativity complex problem solving skills entrepreneurial drive and unceasing spirit to all endeavors Skills Strong business acumen Managing cross functional teams Motivational management style Sales and pricing strategies Customer focused sales leader New product and market development Strategic sourcing and hedging Data driven decision making Demand prediction Supply chain and resource management Cost control and profit maximization Project planning and development Business forecasting and strategy MS Office Suite Adobe Photoshop Macromedia Flash and Dreamweaver Programming Skills HTML C C Experience Business Development Leader Partner Director Feb 2010 to Nov 2017 Company Name City Spearheaded company wide marketing campaigns introducing new products which boosted sales by more than 67 in just 1 year Increased gross profit by 135 net profit by 133 and EDITDA by 100 in less than 7 years Ensured long term profitability by researching and renegotiating vendor and customer contracts Identified and eliminated loss making products and promoted profitable ones Single handedly developed a large customer base for a new product range increasing sales from zero base to more than 2 million in just under 4 years Demonstrated strong leadership by recruiting training and managing more than 20 employees across different locations and multiple departments Managed accounts of more than 300 customers directly retaining almost all of them till date Strategically sourced products and negotiated long term contracts by consistently beating aggressive competition in reverse auctions to win business of a major manufacturer Gained market share post the recession years of 2008 and 2009 by segmenting customer base and servicing new specialized niches Developed and implemented employee welfare policies and other company policies on ethical way of conducting business Assisted in preparing balance sheets and filing multiple tax returns including income tax excise duty service tax value added tax and goods and service tax Worked closely with auditors set budgets for expenses negotiating secured and unsecured credit lines with banks Teaching Assistant Aug 2007 to Dec 2009 Company Name Graduate Teaching Assistant Worked for two and half year as graduate teaching assistant teaching organic chemistry laboratory to undergraduates Trained over 250 students in basic to semi advanced theoretical and laboratory skills in organic chemistry Responsibilities Presented lectures to class of over 100 150 students Conducted multiple one on one student review sessions Responsible for making presentations teaching course material teaching lab skills and grading of assignments and final exams Education and Training Masters of Science Organic Chemistry May 2010 Organic Chemistry Research and Thesis Option Virginia Tech Bachelor of Technology Dyes and Intermediates Institute of Chemical Technology May 2007 Dyes and Intermediates Institute of Chemical Technology Research Publication Pd catalyzed amination Tetrahedron Letters 2011 52 916 Research Project Mild and convenient ways to prepare N alkyl tacrines June 2008 May 2010 May 2007 Skills Dreamweaver Adobe Photoshop balance sheets basic budgets C C chemistry contracts Cost control credit clients decision making delivery filing Macromedia Flash forecasting functional gross profit HTML leadership leadership skills Letters logistics Managing manufacturing processes marketing market market development MS Office Suite win 2000 negotiating negotiator policies presentations pricing strategies profit Programming Project planning and development Publication quality quality assurance recruiting researching Research Sales Self starter strategy Strategicsourcing Supply chain tax tax returns teaching
Generate a Resume for a Business Development Job
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BUSINESS DEVELOPMENT REP Summary Results oriented high energy ambitious marketing professional with a successful record of accomplishments 10 years experience in sales marketing and business development Passionate skilled social media expert with five years of experience managing professional social media accounts and content marketing Major strengths include strong team leadership excellent communication skills competency versatility attention to detail as well as supervisory skills including hiring termination scheduling training and other administrative tasks Thrives in fast paced environments and adheres to tight deadlines using time management Thorough knowledge of current and emerging digital marketing trends with a clear vision to accomplish company goals Proven ability to drive company growth and brand awareness through creative and highly effective communications Recognized by co workers and managers for being a positive self starter with an exceptional work ethic and the ability to multi task Three years of working in a virtual environment while maintaining a record of exceeding monthly goals Experience Company Name September 2015 to July 2017 Business Development Rep City State Reached daily goal set by the company 90 of each month by generating warm leads for contracted vendors sales teams who provide business technology services Met revenue and lead generation goals by means of proactive outbound prospecting making 200 calls per day Used strong selling and influencing skills to qualify an average of 10 15 quality leads per day Logged customer contacts and exceptional notes in company CRM Halo Attended sales meetings vendor training local trade shows to stay current on technology and SaaS Company Name January 2015 to February 2017 City State Created and managed new social media profiles for Drycon Carpets Nashville and within 3 months they achieved the highest month of sales in June 2016 In July 2016 the sales increased by 22 Planned and executed successful SEO and PPC campaigns using AdSense and AdWords Implemented current marketing trends within digital strategies for projects throughout various industries Designed responsive user friendly websites for clients in various B2B and B2C industries to build brand awareness increase online traffic and generate new and repeat sales via WordPress Wix and GoDaddy platforms Implemented and managed SEO best practices for websites social media posts blogs and other online content Used keyword analysis based on industry using SpyFu and Jaxxy Created and implemented automated email marketing campaigns using MailChimp Hubspot and AWeber Created managed and or updated social media presence including industry specific content and optimized posts by using Hootsuite Buffer and Co Schedule Optimized and planned successful online marketing ads to targeted audiences based on budget spend provided by clients via Facebook Ads Twitter Ads Instagram Company Name March 2008 to May 2014 Business Development Coordinator City State Responsible for on boarding and operations 4 new customers in 2012 that represented over 2 25M of the annual revenue and 10 new customers in 2013 with top line contribution to the organization of 5 6M which equaled 18 YTD growth and 102 to plan Key account relationship management for top 3 fulfillment customers saved 400 000 of business to competitive threat despite 4 higher price Worked cross functionally with IT and operations to implement B2B solutions that were client specific Oversight of margin management impacting a 1 25 improvement in profitability in a competitive wholesale distribution business Achieved new account sales quota 6 out of 7 years at 97 5 to plan Key contributor to a start up business unit division implementing e commerce a fulfillment solution which resulted in 1 2 M first year of launch Assisted in designing literature webinar content education materials and internal external communication of value proposition to prospective customers still utilized today Managed enrollment and booth set up for multiple trade association shows per year Recruited 28 multi million dollar distributor accounts over 3 years Co managed travel and expense budget to plan in excess of 56K annually Coordinated travel and support required to service high profile customers Briefed VP of Business Development on day to day issues affecting business development and identified areas of opportunity and improvement Designed and created marketing collateral for sales meetings trade shows and company executives saving NDC thousands of dollars on creative outsourcing each year Implemented and evolved high impact strategies to target new business opportunities and tap into new markets Developed and improved marketing and promotional opportunities for non traditional markets and new existing member recruitment Monitored market conditions product innovations competitor activity and adjusted sales approach to address latest market developments with existing and future accounts Delivered exceptional customer service to existing accounts and prospects to strengthen customer loyalty Provided executive level administrative duties as needed including January 2005 to January 2008 Assistant Site Manager City State Assisted in managing a team of 5 professionals and performed administrative duties as needed Performed managerial duties in the absence of the Site Manager to keep business activities progressing Served as a mentor to junior team members and influenced them to grow professionally within the company Streamlined strategic initiatives to ensure the maximum amount of mortgage loans were closed each month for Regions Bank Created new processes and systems that were implemented to increase customer service satisfaction Resolved data issues for completed appraisals and title work in a timely manner before submitting completed documents to Regions mortgage processing center Managed quality communication customer support and product representation for top client Regions Bank Education and Training Full Sail University Masters of Science Internet Marketing Internet Marketing University of Phoenix Bachelors of Science Marketing Business Marketing Business July 2016 Accredited in Medical Sales HIDA January 2010 January 2013 Digital Marketing Shaw Academy August 2016 Blogging and Content Management Shaw Academy February 2017 Web Development Shaw Academy Skills administrative duties Ad Ads approach B2B Budget Planning budget business development competitive content Content Management CRM client clients customer service customer support designing e commerce E mail email Google Analytics HTML Image notes managerial managing Marketing Strategy marketing market marketing collateral materials Medical Sales meetings mentor 97 mortgage loans online marketing processes Project Management quality recruitment relationship management selling sales strategic trade shows Web Development websites
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FOUNDER BUSINESS DEVELOPMENT DIRECTOR Skills Salesforce PowerPoint Cloud Document Word Publisher Management Excel Google Drive Access Outlook Experience FOUNDER BUSINESS DEVELOPMENT DIRECTOR 01 2010 to Current Company Name City State Independent sales agent providing clients principals and prospects marketing support business insight and sales strategy to supplement the specialty and unique to market product line I represent Key BJS Sales Generated Highlights GEM SOLUTION CLOUD BASED SUITE OF SUPPORT TOOLS FOR PRIVATE CLUB GOLF AND RETAIL OPERATIONS Increased GEMS account list from 10 to 63 clients 530 increase including many Platinum Clubs of America through cold calling email marketing networking needs analysis face to face and virtual presentations social media and client referrals Enabled GEMS to acquire the Golf Business Network in 2014 by accelerating revenue growth and industry awareness GOLF BUSINESS NETWORK MEMBERSHIP ORGANIZATION OF PRIVATE CLUB PGA PROFESSIONALS Advised new ownership team in establishing the organizational roadmap brand identity and benefits strategy for GBN membership retention and growth Designed the GBN PartnerPlus vendor marketing program for companies to engage the industry s leading club professionals One of a kind marketing portfolio includes hyper targeted ROI measurable communication webinars on site events networking exclusive GBN web content custom surveying and consulting Spearheaded the PartnerPlus business development plan and sales execution Project required researching market potential compiling GBN membership data and industry statistics cold calling pipeline management personalized and content marketing defining pricing and negotiation strategies Generated 76K in incremental revenue within 12 months of initial launch L E N LUXURY LIFESTYLE APPAREL AND ACCESSORIES FOR THE PRIVATE CLUB RETAIL CHANNEL Procured 22 new L E N golf shop retail partners totaling 150K in sales Created sales promotions and marketing materials for L E N and retailers managed store inventory and merchandising displays club event participation and created training program for frontline staff TALGRACE MARKETING DIGITAL MARKETING AGENCY Introduced mobile technology and its practical applications to private club stakeholders as an emerging communication platform to increase member engagement and revenues Prosecuted to close new clients Butterfield Country Club Glen Oak Country Club Ruth Lake Country Club Valley Lo Club Elgin Country Club Oak Park Country Club and Montini Catholic High School THE PERFECT PUTTING AID TRAINING SYSTEM FOR TEACHING PROFESSIONALS AND GOLFERS Facilitated the contact and relationship development for The Perfect Putting Aid s placement on Golfsmith com and the PGA Tour practice greens in 2011 Signed 60 golf teaching professionals and golf retail sales affiliates MIDWEST ACCOUNT EXECUTIVE 01 2008 to 01 2009 Company Name City State Cultivated relationships with key digital ad agencies to capture new clients including Mercedes Benz Turtle Wax Allstate and Castrol Oil Directed BP Amoco s Is Your Car Worth It online promotional contest 500K campaign largest in CarDomain history MIDWEST ACCOUNT EXECUTIVE 01 2006 to 01 2008 Company Name City State Achieved 119 of 2007 sales budget and produced 900K in billings Secured new advertisers including ConAgra Foods Bally Total Fitness Dell Hanes Fisher Price and LaSalle Bank Re negotiated new deals with former major clients including Discover Walgreens DeVry and NBC SPONSORSHIP SALES ACCOUNT EXECUTIVE 01 2005 to 01 2006 Company Name City State SPORTS MARKETING ACCOUNT MANAGER 01 2004 to 01 2005 Company Name City State AUTOMOTIVE ACCOUNT EXECUTIVE 01 2001 to 01 2004 Company Name City State Education and Training BACHELOR OF ARTS Public Relations 1992 SAINT MARY S UNIVERSITY City State Public Relations Activities and Honors Business development sales and account management professional with 15 years blended expertise working with a range of clients from SMB to national brands Adept at cultivating innovative business concepts value creation and developing relationships that drive revenues secure deals and exceed business goals Effective communicator accustomed to collaborating with senior leadership teams and presenting to key stakeholders Expertise Business to Business Sales New Product Introduction Negotiation B2B Marketing Promotions Sponsorship Sales Business Development Ideation Consultative Sales Account Management Business Writing Lead Generation Brand Development Client Relations Skills ad AGENCY benefits billings brand identity budget business development cold calling com consulting content client clients Dell email GEMS inventory marketing market marketing materials merchandising Access Excel Outlook PowerPoint Publisher Word needs analysis negotiation NETWORK networking Oil organizational Platinum presentations pricing researching RETAIL retail sales Sales statistics strategy TEACHING unique web content
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BUSINESS DEVELOPMENT MANAGER Summary With 11 years of diverse managerial and marketing experience penetrating in domestic and international markets including Manufacturing Engineering Food and IT I have honed my communication and marketing research abilities to gauge demand for products and explore new clients Having managed several big projects I have learnt to maintain equanimity under pressure and achieve goals both as a cross functional team member and individual contributor Skills Determined team player Versatile sales techniques Team Building Time management skills with ability to prioritize results Proficient in PowerPoint Word Excel and online survey tools MS Access Oracle basic Operating Systems Windows 95 98 2000 XP Vista NT servers MS DOS Linux Mac OS X ERP Basic SAP R 3 SAP PP SAP MM knowledge Software Applications Internet Explorer Outlook Outlook Express QuickBooks Editing Tools Adobe Photoshop Corel Draw General Productivity MS Office Project Management Tools Microsoft Word Excel PowerPoint Experience Business Development Manager February 2015 to May 2017 Company Name City Responsibilities in Project 1 Closed 200 million deal for fabrication and welding work of burners with Reliance Industries India in Partnership with Precision Industries Inc LA USA Oversaw all aspects of new plant development and after work at Rajkot India Saved 20 million for Reliance Industries in burner designs Supervised a team of 18 including Direct and Indirect People Negotiated and saved 15 on purchase cost of new welding machineries valuing 7 5 million Responsibilities in Project 2 Introduced and represented Genie a Terex Co world leader of Material Lifts and Aerial Work Platforms in India Oversaw advertisement promotions and sales services from launch Sales grew by 10 million within a year and saw an increase of 5 next year Infused concept of SNAPON and ABCD report required from sales service individuals on a weekly basis Championed idea of intranet site for FAQ s Brochures Parts List Presentations and Competitor info Led team of 20 people of Terex and Sunag for marketing positioning and pricing strategy Recognized as best employee of the month for sales performance in 2015 Developed active approach in solving client and sales issues devising service teams and operators by appointing new local distributors Planned and executed a shock and awe campaign with punch line Genie now in India Using concept selling approach Projected monthly volume penetrations and new business acquisitions versus company spend and met objectives Responsibilities in Project 3 Grew and expanded market for highly technical and heavy equipment s like hand tools power tools rotating union etc manufactured by Ansul USA Snap On etc in Indian market Headed new sales development team in areas of Automobiles Petrochemicals Defense Aviation Railways Machine Tools and Steel etc Established 5 new SKU s one triggering 2 5 million additional sales revenues 15 higher than previous year Attend industry functions conferences and tradeshows Monitor market conditions and identify opportunities for campaigns services distribution channels leading team of sales and marketing Maintained comprehensive knowledge on new technology equipment and report to mid and senior level management Study risks and potentials involved when integrating into new venture with companies Product Development Manager July 2009 to November 2015 Company Name Oversee life cycle from designing to after sales of 2 5HP Engine in Asian and Gulf markets Participated in trade shows and brought 12 new clients Collaborated with engineers to improve engine fuel efficiency from 5 to 15 Designed new horizontal drilling machine for crankcase reducing rejections by 20 Renegotiated deals on crankcase with vendors and solved quality problems by appointing new vendors Promoted from Product Development Coordinator to Manager in 2011 Hired and supervised crew of 7 for Product development of 2 5 HP engine Fixed problem of cracking crankcase and engine color by running prototype engine on field Managed product related support feedback and inquiries from customers to understand market opportunities Acted as a leader in development of product planning marketing and product strategy Furnishing information on sales forecasts and special reports to management Product Development Manager January 2008 to March 2009 Company Name City Promoted and install 1st ever wireless restaurant order management software solution in India via touch pad devices Oversee software sales lifecycle from closing to delivery to ensure it s functional updated and supported Converted 60 of potential 50 clients into buyers by the end of first year Achieved quarterly target of 2 million in the first month of product launch Appreciated for self idea of Service at your Desk saving 5 advertising cost Offered changes and custom made MIS reports as per client needs Collaborated with internal teams to formulate strategies and technical changes in software Daily use of MS office tools to feed in data to evaluate target market Solved after sales technical issues visiting client locations Marketing Research Analyst February 2005 to March 2006 Company Name Performed market research SWOT analysis for Amul Products largest Food Company marketing milk milk products in India to study effectiveness of its brand Integrate market research information into company system to develop new leads Identify effect cause relationships between financial outcomes and marketed actions thus raising profitability Used research tools to understand target market and its competitors increasing response rate by 30 Utilized excel charts graphs and PowerPoint to portray results of complex analysis Conducted ambush marketing for category specific product to anticipate customers future needs Used quantitative and qualitative methods and consolidated information into actionable reports and presentations Education and Training Master of Business Administration M B A Marketing May 2009 University of Pune India Marketing Bachelor of Business Administration B B A May 2007 University of Gujarat India CERTIFICATIONS and TRAINING Training SAP Production and Planning PP SAP Materials Management MM Certificate Introduction to Python Programming from Udemy Certificate Introduction to Python for Data Science from Udemy Skills acquisitions Adobe Photoshop advertising approach Automobiles Basic Brochures budget charts closing color concept conferences Corel Draw client clients Customer service Databases Decision Making delivery designing Editing ERP Senior Management financial functional graphs hand tools HP Internet Explorer Team Building Linux Machine Tools Mac OS market research marketing market MS Access Excel MS Office Outlook Outlook Express PowerPoint PP 2000 Windows 95 98 Word Microsoft Word MIS MS DOS Multi tasking Negotiating networking next NT servers Operating Systems Oracle order management positioning power tools Presentations pricing strategy Problem Solving development of product Product Development marketing and product Programming Project Management Python quality QuickBooks Research selling Sales sales development SAP Materials Management SAP MM SAP SAP PP SAP R 3 strategy Strategic Strategic analysis team player Time management trade shows Vista welding
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DIRECTOR OF BUSINESS DEVELOPMENT Summary Looking for the greatest opportunity to use my years of experience in business development and client relationship buiding to work for a reputed company that I can help grow and prosper Skills Business Development Client Relationship Builder Alternative Transportation Specialist Client Account Management Contract Negotiations Customer Driven Experience 05 2009 to Current Director of Business Development Company Name City State Responsible for developing new business opportunities for corporate municiple and university markets over 43 million in annual revenues Created over 25 new commuter programs from the ground up for fortune 500 companies in the Bay Area Created new revenue streams through new municiple and University accounts including the City of Los Angeles University of California Berkeley and San Francisco State University over 10 million annually Accountable for marketing and prospecting through cold calls and networking Responsible for face to face meetings and presentations with prospective clients Manage the follow up process including sending follow up marketing materials phone calls emails and dialogue on a consistent basis until the relationship is recognized Obtained new multi million dollar account within first four months of employment Develop and prepare proposals for major private and municipal transportation projects through cold calls and requests for proposals Executive management of all corporate accounts which include many high profile Silicon Valley Fortune 500 companies Networking and business development through many associations including ACT BOMA San Francisco BOMA Silicon Valley APTA CalACT GBTA and various Bay Area organizations 02 2006 to 05 2009 Bay Area General Manager Company Name City State Executive management of the Bay Area market responsibilities include marketing and business development operations and accounting related functions Management oversight of approximately 80 locations throughout the Bay Area encompassing San Francisco Oakland East Bay San Jose and Marin County over 65 Million dollars in gross parking revenues annually Locations included management fee incentive fee locations company lease locations and reverse lease at risk management fee locations Successful business transactions of 35 new locations in the Bay Area region with additional net profits of over 750K annually Achieved successful expansion of the municipal market with contract awards with AC Transit and BART Bay Area Rapid Transit additional contract awards and new business achieved as a result Achieved additional regional expansion and market margin with successful award of the City of San Jose contract opening new market opportunities for the region Successful contract renewal of over 15 existing contracts in Bay Area increasing profits 5 over existing net profit projections of same store sale performance Oversight of Bay Area team of 35 management professionals and accounting clerical staff oversight of employee base of over 200 parking professionals in both union and non union environments Responsible for annual budget preparation and performance for the Bay Area Region including same store sale performance new business development and General and Administrative projections Achieved positive financial results on the successful integration of Bay Area operations reducing overhead through technology and best practices for improvement of over 300 000 in Bay Area net profit Responsible for monthly financial analysis and performance of Bay Area locations implemented immediate changes and proactive measures to adhere to expectations to maintain budgeted targets Corporate Liaison for Union Contracts in Bay Area Accomplishments included the successful negotiation of San Francisco Teamsters Local 665 contract resulting in payroll and overhead freezes to aid in maintaining current profit margins during uncertain real estate conditions Successful implementation of Bay Area marketing campaigns and ancillary revenue opportunities to increase profits at existing locations 02 2004 to 02 2006 General Manager Company Name City State Executive management oversight for 35 locations including hotel and office properties hospitals and government agencies generating over 6 million in annual revenues Through marketing and networking obtained 5 new locations as first year General Manager generating over 70 000 in additional net profit annually Successful implementation of Corporate policies and procedures at all locations and City office creating more efficient revenue controls and immediate reduction of liabilities and risk of financial losses Implementation of employee development projects and awards programs to increase low employee morale and high turnover ratios 02 2003 to 02 2004 Operations Manager Company Name City State Managed a team of 9 Project and Area Managers with operations of over 20 locations including Class A office properties University of North Texas parking operations Reunion Arena and Presbyterian Hospital operations Developed proformas and proposals for new location opportunities Assisted General Manager with proposal preparation and presentations Responsible for budget preparation and analysis of Profit and Loss Statements Maintained client relationships of high profile companies including Crescent Real Estate Equities Cousins Properties Trizec Properties Trammel Crow Cushman and Wakefield Equity Office Properties and Jones Lang LaSalle Developed Manager s skills in proper company accounting and operating policies Successful completion of CPS Advanced Management Training Program promoted to General Manager within two weeks of completion 06 1999 to 02 2003 Area Manager Company Name City State Promoted to Area Manager within one year Oversaw management team of 25 employees including managers accounting personnel and attendants Responsible for all aspects of operations including auditing and billing functions operations monthly reporting and maintenance projects Developed positive relationships with high risk clients through daily contact and various departments within the area Implemented tenant and customer amenity programs for all locations to enhance services and value Assumed additional management oversight of additional properties including downtown Class A Office Properties offsite management of billing accounts and garage operations Improved net operating profit of additional operation by 5 through new technology policy and procedures Education and Training Bachelor of Science Business Administration Marketing Management East Central University State Business Administration Marketing Management Activities and Honors San Francisco BOMA Association for Commuter Transportation Northern California Board Member BOMA Silicon Valley International Facility Managers Association San Francisco Silicon Valley East Bay CoreNet Northern California Skills Client Relations Business Development Sales Proposal Preperation CRM planning and management Cold Calling Networking Budget Preparation Contract Negotiations Executive management Financial Analysis Marketing Transportation Route Planning and Analysis
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BUSINESS DEVELOPMENT EXECUTIVE Summary Accomplished sales professional with 20 years of business development and account management experience in both the private and public sector healthcare education and government Adept at managing intense demands of multiple existing customer accounts and cultivates strong customer relationships Highlights Negotiation Financial Analysis Detail Oriented Strategic account development Relationship selling Teamwork Accomplishments Selected to the Staples NAC Green Team Successfully grew account base to 14 new customers Generated 3 5 million in new business acquisition Recipient of BDE All Star award Closed 700 000 in furniture for customer s new corporate headquarters Experience 08 2012 to Current Business Development Executive Company Name State Experience in delivering profitable multi year national and corporate contracts to companies with 400 employees Responsible for business building and relationship building expectations through long selling cycles with unique accounts Lead entire sales process price negotiation final contract terms and implementation from inception to close of sale Create and conduct unique marketing proposal presentations and RFP responses for all Staples industry business solution categories supplies facilities technology promotional print and furniture Generate new sales opportunities through direct and telephone selling and emails Leverage lead generation tools to increase profitability and product presence in the marketplace Developed new customer base consisting of 14 accounts averaging 250 000 dollars in office supplies a year 07 2007 to 07 2012 Account Manager Company Name State Responsible for customer acquisition retention and expansion Established relationships providing healthcare solutions that fit accounts goals objectives and GPO contract agreements Administered all e commerce training and development 12 1991 to 12 1997 Account Executive Company Name State Managed largest corporate accounts in seven states Negotiated and executed marketing and advertising promotions Met or exceeded all quotas throughout tenure and increased market share in accounts 11 1987 to 12 1991 Sales Representative Company Name State Effectively communicated and coordinated execution of the planogram with store management Arranged items in favorable positions and areas of the store for optimal sales Managed the purchasing process for the entire department Education Bachelor of Science Journalism and Mass Communications Kansas State University City State Public Relations and Marketing Skills Customer Relationship Management CRM software Salesforce Office 365 Healthcare GPOs Government and Education Consortiums
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INTERNATIONAL BUSINESS DEVELOPMENT MANAGER Summary Charismatic business professional with expertise in business development product strategy marketing and sales Effectively built sales department from 10 to 50 of total company revenue over a 10 year term Vastly experienced in international distribution development Highlights Business Development Inventory Management Sales Analysis Forecasting Marketing Product Strategy Bilingual English Spanish Experience 02 2010 to Current International Business Development Manager Company Name City State Identify global product opportunities perform market analysis and create product briefs outlining new collections Lead cross departmental team responsible for creating product launch process calendar to ensure timely execution and clear communication Manage special project requests to identify the value of the project potential growth in the market and work with Product Development Marketing and Sales to execute Develop pricing strategy and manage pricing model to boost brand profitability Analyze sales history and market trends to optimize inventory levels at overseas warehouse providing product to global partners in a timely manner resulting in lower overhead and storage costs Produce and communicate quarterly key performance indicators KPI reports Liaise with Product Development Marketing departments and Regional Directors to develop new product for global consumers Develop maintain and support 37 international sales and distribution accounts in 76 countries for Victorinox Swiss Army brands Analyze sales statistics to determine business growth potential and drove incremental growth of 2M in 2014 Assist global partners with inventory management product training and retail promotions resulting in higher product margins for all parties Offer a proven track record of revenue growth year over year from 8M to 34M during my 10 year term Grew Latin Market from ground zero to top region for 3 consecutive years 01 2004 to 01 2010 International Sales Operations Manager Supported VP and Director to manage international brands and support global network of distributors Coordinated directly with factories third party logistics warehouse operator and distributors to optimize order flow from factories to warehouse to global markets Created and updated order templates and price lists for accounts Managed inventory to maintain optimal levels Worked with distributors to obtain quarterly and monthly forecasts 01 2000 to 01 2004 Company Name City State Oversaw daily operations for international department Maintained the sales of product overseas with key accounts Fulfilled 5 8 international customer orders and quotations weekly 01 1999 to 01 2000 Air and Ocean Export Coordinator Company Name City State Exported high value goods and hazardous materials to foreign countries Completed International banking documentations Sight Drafts and Letter of Credits to ensure payment as needed Translated documents and correspondence in conversational translation for internal staff and clients Education 1999 BS degree Business Administration International Business Southern Illinois University of Edwardsville Business Administration International Business Studied Abroad Costa Rica Skills Army banking business development clients international sales inventory management inventory levels inventory Latin logistics Director market analysis market trends marketing Market Marketing and Sales materials network pricing pricing strategy Product Development retail sales Sales Analysis Forecasting statistics strategy translation
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BUSINESS DEVELOPMENT INTERN Summary Highly skilled and organized individual who has won employee of the month a lot of times with an infectious enthusiasm to work in fast paced environment Highlights Focused and disciplined High volume production capability Bilingual English Twi Healthy cuisine expert Exceptional written and oral communication abilities Experience Dietary Aide 09 2013 to Current Company Name City State Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each resident Devised meal plans in line with patients age gender diagnosis cultural background and religious practices Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports Advised new cooking techniques and equipment to kitchen staff Chef 05 2013 to 08 2013 Company Name City State Identified opportunities to increase revenue decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction Served classic English French and modern European Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service product and personnel issues Kitchen Manager 08 2008 to 04 2013 Company Name City State Operated large volume cooking equipment such as grills deep fat fryers and griddles Tremendously increased sales after becoming the manager Monitored customer preferences to determine focus of sales efforts Directed and supervised employees engaged in sales food preparation Determined staff promotions and demotions and terminated employees when necessary Up sold additional menu items beverages and desserts to increase restaurant profits Education CURLINARY 1999 Kumasi Polytechnic City GHANA Coursework in Culinary Arts Coursework in Business and Restaurant Management CURLINARY 1990 SUNYANI POLYTECHNIC City GHANA Coursework in Culinary Arts Skills Proficient with large cooking machines Great culinary skills Organizational skills Highly motivated
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BUSINESS DEVELOPMENT ASSOCIATE Summary Extremely determined outgoing and passionate professional with proven ability to build rapport with clients Strong communication and interpersonal skills make the candidate successful in seamlessly working with clients staff members and other professionals in various areas across different job levels Experience Business Development Associate 12 2015 to Current Company Name City State Contact new and existing clients to discuss how specific products could meet their needs Identify issues with existing marketing material to drive process improvements Collaborate with key client stakeholders and document organizational challenges and business objectives to define client requirements Prepare ad hoc presentations and proposals for internal projects and external clients Conduct root cause analysis in order to identify data integrity issues and needed adjustments to Tableau s management reporting dashboards Senior Financial Analyst 08 2014 to 12 2015 Company Name City State Worked in partnership with key multi functional stakeholders to identify risk develop remediation strategy and assist in the implementation of effective control structures to help mitigate potential risk Gathered rules and requirements from the Corporate Operational Risk team to successfully implement the enterprise wide Spreadsheet Policy validated attribute data for over 1 000 spreadsheets performed risk assessments and gap analysis with all GBAM Finance lines of business teams within a six month time frame Developed and led internal control training programs for management and employees responsible for conducting key controls and self assessments across all business lines Operations Analyst 11 2009 to 07 2014 Centrally managed an internal enterprise web based application and acted as a trusted point of contact for over 2 000 users Successfully on boarded and trained new users and provided continuous support for existing users on system enhancements and evolving functionality Successfully managed the activities of 4 team members in multiple locations Created training manuals targeted at resolving even the most difficult customer issues Developed implemented and monitored programs to maximize customer satisfaction Prepared and provided detailed monthly departmental reports and updates to senior management Developed rapport with the user base by handling difficult issues with professionalism Led global User Acceptance Testing UAT for application improvements managed enhancements and successfully coordinated testing results with business and development teams Education BBA Management May 2009 James Madison University City State Skills Microsoft Office Suite Visio SharePoint Zendesk
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BUSINESS DEVELOPMENT CONSULTANT Career Focus Self starter customer focused and detail oriented business professional with multiple industry business development experience complemented by staffing industry and Human Resources experience specializing in business implementation and recruiting Proven track record of consistently exceeding corporate objectives and quotas Highly articulate and persuasive communicator able to reach individuals and groups from all organizational levels Ability to liaison between clients Human Resources sales and management Strong writing editing and presentation skills Extensive background in Networking Building Customer Relations Presentation Sales Marketing Follow up and Project Coordination Highly skilled strategic thinker able to plan and implement client orientation program that achieve organizational objectives and business development goals Summary of Skills Microsoft Office Programs SharePoint PeopleSoft ADP Payroll and Internet applications and Research Accomplishments Human Resources Reduced employee turnover by 10 in one year Sales Marketing Increased Accessory World s revenue by 25 in less than 3 months Recruiting Developed recruiting plans marketed and hosted job fairs which filled 120 hard to fill Building Inspector and Plans Examiner vacancies for The City of Houston s Permitting Center in a period of six months by sourcing and recruiting nationwide Business Development Promoted to the largest territory for Workforce Solutions post exceeding market share and customer loyalty annual goals in just over the first quarter of the year in the second largest territory for the organization Business Management Implemented an attendance disclaimer which significantly decreased hiring event cancellations in current Workforce Solutions Center Employee Engagement Earned 2nd highest fill rate in the region for Workforce Solutions by improving quality of job postings and actively encouraging Employment Counselor and Staffing Specialist teams in aggressive recruitment efforts Professional Experience Company Name City State Business Development Consultant 01 2015 to Current Provide Human Resources Recruiting Screening and staffing services to employers in assigned areas Maintain and build relationships with new and existing clients by providing services maintaining contact attending networking events and being actively involved with targeted professional organizations Network through industry contacts association memberships and online Maintain an understanding of employment and business related activities in assigned areas by analyzing data to identify business development opportunities Understand clients human resource based needs and suggest appropriate products provide advice or otherwise address the issue Follow up with clients to ensure effective delivery of services and products rendered Develop and process client contracts renewals and terminations Company Name City State Recruiting Specialist 01 2014 to 01 2015 Develop and execute recruiting plans Market and advertise to reach a broader and wider market of candidates Network through industry contacts association memberships and online Implementation of programs policies and procedures towards workforce management New employee on boarding Training and development Administrative duties and record keeping related to the hiring process Company Name City State Owner 02 2011 to 08 2013 Operated a small business selling fashion accessories both locally as well as online Direct Sales and Business to Business Sales Developed excellent rapport with all my clients Increased revenue by 25 in less than 3 months Company Name City State Language Arts and Intensive Reading Teacher Spanish Club Sponsor 09 2006 to 06 2010 Implemented community service to help benefit needy local residents with programs such as Coats off Our Backs Can the Principal Spring School Supply Drive A Christmas Carol Military Shoeboxes and Club Clean up Successful in advancing students reading level by 88 in a period of one school year Developed and taught lessons following the Voyager Instructional Model to improve students reading skills Taught all aspects of Reading English Literature Grammar and Writing Prepared students for the Florida s Comprehensive Assessment Test FCAT Company Name City State Human Resources Manager 08 2003 to 08 2006 Developed job announcements carried out and coordinated advertising recruitment interview and selection process Administration of employee compensation and benefits personnel policies regulatory compliance and performed quarterly reviews Investigated documented and resolved personnel issues and complaints at all levels within the hotel Conducted final interview reviews reprimands and exit interviews in order to ensure all labor laws were followed Prepared and followed budgets for personnel operations Education MBA Business Administration Management University of Houston City State Bachelor of Arts English Literature Spanish University of Texas City State Teaching Certificate with Reading Endorsement City Languages Fluent in both English and Spanish Skills Administrative duties ADP Payroll advertising Arts benefits budgets business development contracts client clients delivery Direct Sales English fashion hiring human resource Human Resources Internet applications regulatory compliance Market Microsoft Office Programs SharePoint Network networking PeopleSoft personnel policies rapport Reading record keeping Recruiting recruitment Research selling Sales Spanish staffing Teacher Professional Affiliations Texas Veterans Commission Houston East End Chamber of Commerce Ambassador January 2015 present Camara de Empresarios Latinos de Houston Member August 2015 present Governor s Small Business Forum Committee Member September 2015 Houston Hispanic Chamber of Commerce Volunteer October 2015 present