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<s>[INST] DigiMed process? [/INST] DigiMed streamlines the entire medical claims process, from employee claim submission through a mobile app, to claim review, approval or rejection, and settlement of funds. </s> |
<s>[INST] DigiMed benefits? [/INST] Benefits include transparency in the claim process, improved productivity, a simplified user experience available 24/7, and a secured platform for protecting personal information. </s> |
<s>[INST] DigiEx? [/INST] DigiEx is a tech platform that digitizes employee expense reimbursements and supplier payment processes, allowing companies to manage documentation conveniently through one platform. </s> |
<s>[INST] DigiEx integration? [/INST] DigiEx can be integrated with any accounting packages or ERP solutions as needed. </s> |
<s>[INST] DigiEx benefits? [/INST] Benefits include 100% transparency, a secured platform, convenience for users, support for audit and virtual office environments, paperless operations contributing to sustainability, and strengthened internal controls for the payment process. </s> |
<s>[INST] Digis? [/INST] Digis, branded as Digital Services Global (Pvt) Ltd, is a software company specializing in business process automation across various industries, providing software solutions for corporates and insurance companies to digitize business operations, including medical and motor claims. </s> |
<s>[INST] Digis products? [/INST] Digis develops various tech products based on their expertise and understanding of market gaps, promoting these products to prospective clients. They offer SaaS-based solutions for comprehensive service and low investment but can also provide on-premises products if needed. </s> |
<s>[INST] InsureMe? [/INST] InsureMe is a tech platform founded in 2016 that brings over 10 insurance companies to one marketplace, allowing Sri Lankans to compare and choose the most suitable, affordable, and convenient insurance products for themselves. </s> |
<s>[INST] InsureMe distinction? [/INST] Out of over 60 insurance intermediaries in the country, InsureMe is now within the top 5, competing with companies that have been in the industry for over 30 years. </s> |
<s>[INST] InsureMe team? [/INST] The key members include Vipula Dharmapala (CEO/Director), Indika Prematunga (Head of Corporate Business), Niranjan Manickam (Head of Technical), and Duneeka Prashanthi (Chief Officer – Corporate Clients), each with extensive experience in the insurance industry. </s> |
<s>[INST] InsureMe strength? [/INST] InsureMe is backed by a highly qualified team with 90+ years of combined insurance experience, strategic partnerships with major insurance providers, and cutting-edge technology. </s> |
<s>[INST] InsureMe tech? [/INST] InsureMe uses a cutting-edge tech stack on all its products, supported by a tech team averaging 5 years of experience and led by a CTO with over 20 years of experience. </s> |
<s>[INST] InsureMe partnerships? [/INST] InsureMe has strong partnerships with major insurance providers and exclusive alliances with companies like Dialog Axiata PLC and the National Development Bank. </s> |
<s>[INST] DIGIMED by InsureMe? [/INST] DIGIMED is a tech platform by InsureMe for managing medical claims. It allows employers, insurance companies, employees, and policyholders to fast track medical claims digitally through a mobile app and backend platform. </s> |
<s>[INST] DIGIMED advantages? [/INST] DIGIMED provides a paperless solution for managing medical claims, enabling digital submissions, transaction processing, approvals, and bank transfers for employees’ medical claims. </s> |
<s>[INST] InsureMe security? [/INST] InsureMe is ISO 27001-2022 certified, ensuring high standards of information security, cybersecurity, and privacy protection. </s> |
<s>[INST] InsureMe risk assessment? [/INST] InsureMe's approach includes asset/liability evaluation, insurance risk assessment, gap analysis, obtaining coverage, and ongoing service support for claims and other insurance needs. </s> |
<s>[INST] Can you explain DigiEye? [/INST] DigiEye is a technological platform designed for insurance companies to inspect claims quickly through live streaming, videos, and photos with geo-location verification for accuracy. </s> |
<s>[INST] How does DigiEye assist customers post-accident? [/INST] DigiEye lets customers have their claims assessed digitally, eliminating the need to wait on-site, allowing them to resume their journey within minutes. </s> |
<s>[INST] What are DigiEye's main features? [/INST] Key features include geo-location capture of inspections, storing captured locations in the dashboard, live streaming of remote locations, capturing images during streaming, and instant photo transfer. </s> |
<s>[INST] What is DigiMed? [/INST] DigiMed is a digital platform for managing medical claims, enabling employees and policyholders to expedite their claims, reducing processing time from several days to just minutes. </s> |
<s>[INST] What process does DigiMed optimize? [/INST] DigiMed streamlines the entire medical claim process, from mobile submission to claim review, approval/rejection, and fund settlement. </s> |
<s>[INST] What are the benefits of using DigiMed? [/INST] Benefits include increased transparency, improved productivity, 24/7 access, and a secure platform to protect personal information. </s> |
<s>[INST] What is DigiEx? [/INST] DigiEx is a platform that digitizes employee expense reimbursements and supplier payments, allowing companies to manage documentation through a single system. </s> |
<s>[INST] How does DigiEx integrate with other systems? [/INST] DigiEx integrates seamlessly with any accounting packages or ERP solutions as needed. </s> |
<s>[INST] What are the benefits of using DigiEx? [/INST] Benefits include full transparency, secure platform, user convenience, audit support, paperless operations, and enhanced internal controls. </s> |
<s>[INST] What is Digis? [/INST] Digis, branded as Digital Services Global (Pvt) Ltd, is a software company that specializes in business process automation, providing digital solutions for corporate and insurance sectors to manage operations like medical and motor claims. </s> |
<s>[INST] How does Digis approach product development? [/INST] Digis develops tech products based on market gaps, offering SaaS-based solutions for comprehensive service and low investment, with on-premise options available if needed. </s> |
<s>[INST] What is InsureMe? [/INST] InsureMe is a tech platform launched in 2016 that brings together over 10 insurance companies in one marketplace, allowing Sri Lankans to compare and choose the best insurance products. </s> |
<s>[INST] What sets InsureMe apart in the insurance industry? [/INST] InsureMe ranks among the top 5 insurance intermediaries in the country, despite competing with companies that have been in the industry for over 30 years. </s> |
<s>[INST] Who are the key members of the InsureMe team? [/INST] Key members include Vipula Dharmapala (CEO/Director), Indika Prematunga (Head of Corporate Business), Niranjan Manickam (Head of Technical), and Duneeka Prashanthi (Chief Officer – Corporate Clients), all with extensive industry experience. </s> |
<s>[INST] Why is InsureMe considered a strong player in the insurance market? [/INST] InsureMe is backed by a highly qualified team with over 90 years of combined insurance experience, strategic partnerships with major providers, and advanced technology. </s> |
<s>[INST] What kind of technology does InsureMe use? [/INST] InsureMe uses a state-of-the-art tech stack, supported by a tech team averaging 5 years of experience, led by a CTO with over 20 years of experience. </s> |
<s>[INST] What are some of InsureMe's strategic partnerships? [/INST] InsureMe has strong partnerships with leading insurance providers and exclusive alliances with companies like Dialog Axiata PLC and the National Development Bank. </s> |
<s>[INST] What is DIGIMED? [/INST] DIGIMED is InsureMe's digital platform for managing medical claims, allowing employers, insurance companies, employees, and policyholders to fast-track claims via a mobile app and backend system. </s> |
<s>[INST] What are the benefits of using DIGIMED? [/INST] DIGIMED offers a paperless solution for managing medical claims, enabling digital submissions, processing, approvals, and direct bank transfers. </s> |
<s>[INST] How does InsureMe ensure information security? [/INST] InsureMe is ISO 27001-2022 certified, ensuring high standards of information security, cybersecurity, and privacy protection. </s> |
<s>[INST] What is InsureMe's approach to risk assessment? [/INST] InsureMe’s approach includes asset/liability evaluation, risk assessment, gap analysis, obtaining coverage, and ongoing service support. </s> |
<s>[INST] How do I log in to the DIGIEX App? [/INST] Enter the mobile number provided to the HR Department and tap "GET STARTED." You'll receive an OTP for login authentication. </s> |
<s>[INST] How do I view my E-Card,Ecard,ecard in the DIGIEX App?/Digimed App? [/INST] Log in to the app tap digimed tile andClick the E-Card icon in the app to view your Cashless Card Details. </s> |
<s>[INST] How do I submit a new claim in the DIGIEX App for OPD? [/INST] Log into the app, tap "Digimed" tile, select the Outdoor scheme option, tap the plus icon, choose the ailment, add a description, upload documents and bills, and submit the claim. </s> |
<s>[INST] How do I submit a new claim in the DIGIEX App for Indoor treatment? [/INST] Log into the app, tap "Digimed" tile, select the Indoor scheme option, tap the plus icon, choose the ailment, add a description, upload documents and bills, and submit the claim. </s> |
<s>[INST] How can I check the status of my claim in the DIGIEX App? [/INST] The claim status will be shown as "Pending" until processed, then updated as "Processing." You’ll be notified via app, SMS, and email once approved or rejected. </s> |
<s>[INST] What should I remember when using the DIGIEX App? [/INST] Use the mobile number given to the HR Department, refresh the app for updates, capture clear photos of documents, and keep original bills until the claim is paid. </s> |
<s>[INST] What is the DIGIMED platform? [/INST] DIGIMED is a digital claims manager platform that allows users to manage medical claims through a mobile app, providing a paperless solution for digital submissions and processing. </s> |
<s>[INST] What information is needed for submit a Outdoor or indoor claim in DIGIMED? [/INST] You need to select the reason for admission, choose the ailment, enter admission and discharge dates, type the total amount to claim, and upload the bills. </s> |
<s>[INST] How do I upload documents in the DIGIMED App? [/INST] Tap on "Upload Bills," take photos of your bills, select the relevant category for each document, and add comments if necessary. </s> |
<s>[INST] What happens after submitting a claim in DIGIMED? [/INST] After submission, an update will be sent to your app and via SMS and email, confirming the claim submission. You can track the claim status, which will update as it is processed by the insurer. </s> |
<s>[INST] What are the key features of DIGIMED? [/INST] Key features include paperless claim management, digital submissions, real-time status updates, and secure handling of personal information. </s> |
<s>[INST] How can I get the DIGIEX App on my device? [/INST] To download the DIGIEX App, tap on the DIGIEX App icon in the Play Store/App Store and follow the prompts to download the app. </s> |
<s>[INST] What steps do I follow to log into the DIGIEX App? [/INST] To log in, insert the mobile number given to the HR Department and tap on "GET STARTED." You will receive an OTP, which you need to insert to authenticate the login. </s> |
<s>[INST] How do I access my E-Card,Ecard,ecard through the DIGIEX App? [/INST] Log in to the app tap digimed tile andClick the E-Card icon in the app to view your Cashless Card Details. </s> |
<s>[INST] What is the process for filing a new claim in the DIGIEX App? [/INST] Tap on the "New Claim" button, select the Indoor option, choose the claimant, and fill in the required details. Upload necessary documents by taking photos or accessing your gallery, then submit the claim. </s> |
<s>[INST] How can I monitor the progress of my claim in the DIGIEX App? [/INST] The status of your claim will be displayed as "Pending" until it is processed by the insurer, after which it will show as "Processing." Once approved or rejected, you will receive an update in the app along with an SMS and email. </s> |
<s>[INST] What important tips should I keep in mind when using the DIGIEX App? [/INST] Ensure you use the mobile number given to the HR Department, refresh the app for updates, capture clear photos of documents, and retain original bills until your claim is settled. </s> |
<s>[INST] What is the purpose of the DIGIMED platform? [/INST] DIGIMED is a digital claims manager platform designed for managing medical claims through a mobile app, offering a paperless approach to submission and processing. </s> |
<s>[INST] What is the procedure for submitting a claim using the DIGIMED platform? [/INST] Log in to the DIGIMED app, tap the DIGIMED Claim Tile, select "New Claim," choose the relevant option (indoor or outdoor), and upload the necessary documents before submitting your claim. </s> |
<s>[INST] What information is required when submitting a claim in the DIGIMED App? [/INST] The necessary information includes the reason for admission, ailment type, admission and discharge dates, total amount claimed, and document uploads. </s> |
<s>[INST] How do I upload documents in the DIGIMED App? [/INST] Tap on "Upload Bills," capture photos of your bills, categorize each document as required, and add any relevant comments. </s> |
<s>[INST] What happens after I submit a claim in DIGIMED? [/INST] Once your claim is submitted, you will receive a notification in the app and via SMS and email. The status will be updated as the insurer processes it. </s> |
<s>[INST] What are the main features of the DIGIMED platform? [/INST] DIGIMED's features include paperless claim management, digital submission of claims, real-time status updates, and secure handling of personal data. </s> |
<s>[INST] How do I view my E-Card? [/INST] Log in to the app tap digimed tile andClick the E-Card icon in the app to view your Cashless Card Details. </s> |
<s>[INST] How do I submit a cashless claim in DigiMed? [/INST] To submit a cashless claim, you should use the DOC99 app. Once the claim is approved, the usage will be updated in the DigiEx app. </s> |
<s>[INST] How do I submit a cashless claim? [/INST] To submit a cashless claim, you should use the DOC99 app. Once the claim is approved, the usage will be updated in the DigiEx app. </s> |
<s>[INST] I didn’t receive the OTP. What should I do? [/INST] First, ensure that your mobile number is correct and registered with your company HR. In some cases, you may need to activate commercial messages with your SIM card's service provider. If the problem persists, please contact your HR team. </s> |
<s>[INST] The app isn’t working. What should I do? [/INST] Please provide more details. Are you facing login issues or another error? </s> |
<s>[INST] What should I do if my claim gets rejected? [/INST] If your claim is rejected, you’ll receive a reason through the app. You can resubmit the claim with the corrected documents if required. </s> |
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