platform/dataops/dto/docs/runbooks/dto-jira-webhooks-runbook.md

dto-jira-webhooks Operational Runbook

Generated: 2025-09-03T05:09:16.249599
Service Category: applications
SLO Tier: high

Service Overview

• Name: dto-jira-webhooks
• Type: webhook-handler
• Runtime: python
• Dependencies: dto-nats-server, dto-jira-automation

SLO Requirements

• Availability: 99.9%
• Latency P99: 500ms
• Recovery Time: 2m
• Max Downtime: 8h/month

Port Configuration

• Port 8080: webhook-handler service

Health Checks

Manual Health Check

# Check service status
supervisorctl status dto-jira-webhooks

# View recent logs
tail -f /data/adaptai/platform/dataops/dto/logs/jira-webhooks.log

Automated Monitoring

• Health monitor endpoint: http://localhost:8090/health/dto-jira-webhooks
• Metrics available in Prometheus format

Troubleshooting

Common Issues

1. Service Won't Start

   • Check dependencies are running
   • Verify configuration files exist
   • Check file permissions
   • Review supervisord logs

2. Performance Issues

   • Monitor CPU and memory usage
   • Check for resource limits
   • Review SLO compliance metrics

3. Connection Issues

   • Verify port availability
   • Check firewall rules
   • Test network connectivity

Recovery Procedures

1. Restart Service

   supervisorctl restart dto-jira-webhooks
   

2. Full Recovery

   supervisorctl stop dto-jira-webhooks
   # Investigate logs and fix issues
   supervisorctl start dto-jira-webhooks
   

3. Emergency Escalation

   • Critical services require immediate attention
   • Contact: dto-team@adapt.ai
   • Slack: #dto-alerts

Configuration Files

Maintenance Windows

• Planned maintenance: Coordinate with dto-team
• Emergency maintenance: Follow incident response procedures
• SLO impact: Document any SLO violations

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This runbook is auto-generated from the DTO manifest. Do not edit manually.