Update README.md

README.md

@@ -140,4 +140,17 @@ This may suggest that professional or experienced hosts provide more consistent
 
 ## Recommendations: 
 - To better understand rating patterns, Airbnb should collect additional guest-experience metrics such as cleanliness, communication, response time, and review sentiment, since these factors likely drive satisfaction more than listing attributes.
-- Because experienced hosts receive higher ratings, Airbnb should also offer training and support programs—such as onboarding guides, communication templates, and best-practice recommendations—to help new hosts deliver more consistent, high-quality service.
+- Because experienced hosts receive higher ratings, Airbnb should also offer training and support programs—such as onboarding guides, communication templates, and best-practice recommendations—to help new hosts deliver more consistent, high-quality service.
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