tweet_id
float64 567,588,000B
570,311,000B
| label
int64 0
2
| airline_sentiment_confidence
float64 0.34
1
| negativereason
stringclasses 10
values | negativereason_confidence
float64 0
1
⌀ | airline
stringclasses 6
values | airline_sentiment_gold
stringclasses 3
values | name
stringlengths 2
19
| negativereason_gold
stringclasses 11
values | retweet_count
int64 0
32
| text
stringlengths 12
170
| tweet_coord
stringclasses 589
values | tweet_created
stringlengths 14
15
| tweet_location
stringlengths 1
30
⌀ | user_timezone
stringclasses 78
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
569,310,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
1_7_8_0
| null | 0
|
@JetBlue Re: Flight 8088 SXM>JFK what time does bus leave hotel on Feb 22? Mass confusion here.
| null |
2/21/2015 17:38
| null | null |
569,701,000,000,000,000
| 0
| 1
|
Can't Tell
| 0.3861
|
American
| null |
cjdjpdx
| null | 0
|
@AmericanAir why are you still selling tickets when you haven't rebooked people to arrive at their destinations on time?
| null |
2/22/2015 19:31
|
Portland, Orygun
|
America/Los_Angeles
|
567,800,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
US Airways
| null |
GainesJohnson
| null | 0
|
@USAirways I have now called 12 times in the last three days. That's unacceptable. I'm willing to wait on hold, but that's not an option.
| null |
2/17/2015 13:38
|
Charlottesville, Virginia
|
Central Time (US & Canada)
|
569,198,000,000,000,000
| 2
| 1
| null | null |
Virgin America
| null |
readerriter
| null | 0
|
@VirginAmerica sounds like fun !
| null |
2/21/2015 10:12
|
CALIFORNIA, USA
|
Pacific Time (US & Canada)
|
568,147,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
JetBlueNews
| null | 0
|
@JetBlue Statement on #Lufthansa Incentive Offer - Stockhouse http://t.co/obF9jbPc6A
| null |
2/18/2015 12:36
|
USA
|
Sydney
|
570,116,000,000,000,000
| 2
| 0.6543
| null | null |
American
| null |
sherscott
| null | 0
|
@AmericanAir Thx! I hope so. IAH to DFW to OKC has turned out to be a LONG trip today and I have to work tomorrow.
| null |
2/23/2015 22:58
|
Houston
|
Central Time (US & Canada)
|
567,908,000,000,000,000
| 1
| 0.6831
| null | 0
|
Southwest
| null |
musgrel
| null | 0
|
@SouthwestAir I'm trying to get home to Nashville. I've been stuck in Dallas 2 days will my flight get out in the morning
| null |
2/17/2015 20:45
| null |
Central Time (US & Canada)
|
569,650,000,000,000,000
| 0
| 1
|
Late Flight
| 0.3516
|
United
| null |
BrittanyWolgast
| null | 0
|
@united -How is it that all my flight times were changed without any official notification? Almost missed my flight this morning. Not cool!
| null |
2/22/2015 16:07
| null |
Central Time (US & Canada)
|
569,939,000,000,000,000
| 0
| 1
|
Lost Luggage
| 1
|
US Airways
| null |
putajerseyon
| null | 0
|
@usairways hi. You lost my father's wheelchair. Every time we call we just get voicemail. My dad needs it to go home. Please DM me.
| null |
2/23/2015 11:16
| null |
Eastern Time (US & Canada)
|
569,528,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
United
| null |
cryancox
| null | 0
|
@united any chance you could help rebook?? My flight Cancelled Flightled
| null |
2/22/2015 8:05
| null | null |
569,904,000,000,000,000
| 0
| 1
|
Late Flight
| 0.3456
|
United
| null |
chefpaulcia
| null | 0
|
@united sitting in a plane with no pilot. Thanks! #waitingonapilot #denver #siouxfalls #whyairtravelsucks
| null |
2/23/2015 8:57
| null |
Central Time (US & Canada)
|
569,608,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 0.3838
|
American
| null |
igclp
| null | 0
|
@AmericanAir I would like a refund for this flight. They delayed the flight 5 times. I feel like you're making fun of us.
| null |
2/22/2015 13:22
| null | null |
569,884,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 0.3441
|
US Airways
| null |
jamescav25
| null | 0
|
@USAirways 2 days in a row, not buying it. I suggest you review your policy w respect to unaccompanied minors, should have had a seat on Sun
| null |
2/23/2015 7:38
|
Des Moines, IA
| null |
568,802,000,000,000,000
| 0
| 1
|
Bad Flight
| 1
|
United
| null |
thejoemadison
| null | 0
|
@united no wifi on #ua688 #SF to #Chicago? 2015. That's all. Ps: This tech intro video is a joke. #EpicFail
| null |
2/20/2015 7:58
|
Chicago, IL
|
Central Time (US & Canada)
|
570,048,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 0.6713
|
US Airways
| null |
alec1289
| null | 0
|
@usairways I've been on hold for over an hour only b/c my CC miles aren't showing up. What a mediocre combo of cc & airline #SwitchingBoth
| null |
2/23/2015 18:31
|
Los Angeles
|
Pacific Time (US & Canada)
|
568,902,000,000,000,000
| 0
| 1
|
Can't Tell
| 0.6582
|
United
| null |
AlsoRococo
| null | 1
|
@united also doesn't help me. I'm a very frequent flier and united premiere gold. Apparently that means nothing.
| null |
2/20/2015 14:37
|
Los Angeles
|
Pacific Time (US & Canada)
|
569,983,000,000,000,000
| 0
| 1
|
Late Flight
| 1
|
US Airways
| null |
amy_lombard
| null | 1
|
@USAirways I have never had a more unpleasant travel experience in my life. Now I might not get on my flight till tomorrow? This is insane
| null |
2/23/2015 14:10
|
Brooklyn, NY
|
Eastern Time (US & Canada)
|
569,908,000,000,000,000
| 2
| 1
| null | null |
American
| null |
MeeestarCoke
| null | 0
|
@AmericanAir thanks! a response is better than nothing at all {ahem, @USAirways}
| null |
2/23/2015 9:12
|
BK
| null |
568,957,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
SebastianAC
| null | 0
|
@SouthwestAir Cancelled Flightled my flight and I'm stranded in St. Louis. Not sure what to do. No other flight until tomorrow. Am I to sleep in airpt
| null |
2/20/2015 18:16
|
Philadelphia, PA
|
Quito
|
569,912,000,000,000,000
| 0
| 1
|
Lost Luggage
| 1
|
Southwest
| null |
Sara_Walsh
| null | 0
|
@SouthwestAir yep. 99.99999999% certain it was on that flight.
| null |
2/23/2015 9:27
| null |
Eastern Time (US & Canada)
|
567,819,000,000,000,000
| 0
| 1
|
Late Flight
| 0.3735
|
Southwest
| null |
chi_ab
| null | 0
|
@SouthwestAir we are 2 mins from departure of 4125 and no announced update nor an update to on time status. Everyone just standing. #comeon
| null |
2/17/2015 14:54
|
Chicago
|
Central Time (US & Canada)
|
570,236,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
US Airways
| null |
oliviahaymond
| null | 0
|
@USAirways - Good to know that your phone customer service is still impaired due to "bad weather" that was over a week ago #jetblueanyone?
| null |
2/24/2015 6:55
|
Tampa, Florida
|
Eastern Time (US & Canada)
|
568,882,000,000,000,000
| 1
| 1
| null | null |
United
| null |
SocialMktgFella
| null | 0
|
@united need to add service dog to my itinerary for tomorrow
|
[0.0, 0.0]
|
2/20/2015 13:15
|
San Francisco, CA
|
Pacific Time (US & Canada)
|
567,773,000,000,000,000
| 1
| 1
| null | null |
Southwest
| null |
simply_unique11
| null | 0
|
@SouthwestAir needs to offer a college student discount so i can fly home 😭😭
| null |
2/17/2015 11:50
| null |
Eastern Time (US & Canada)
|
569,614,000,000,000,000
| 0
| 1
|
Bad Flight
| 0.6291
|
Southwest
| null |
Doanthatsme
| null | 0
|
@SouthwestAir extremely frustrating travel experience in Denver! Instead of landing in SEA on Saturday, now it's Monday afternoon!
| null |
2/22/2015 13:47
|
no where
|
Pacific Time (US & Canada)
|
569,206,000,000,000,000
| 0
| 0.6438
|
Can't Tell
| 0.6438
|
Southwest
| null |
Tweeter_mom_
| null | 0
|
@SouthwestAir What do you call that??!!
| null |
2/21/2015 10:46
|
Florida
|
Eastern Time (US & Canada)
|
568,932,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
JetBlueNews
| null | 0
|
@JetBlue Airways Corporation Insider Trading Update - Rock Hill Daily http://t.co/vvzkSMFKVw
| null |
2/20/2015 16:36
|
USA
|
Sydney
|
567,768,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
United
| null |
thodge77
| null | 0
|
@united flight 4567 have already been Cancelled Flightled once, been trying to get home two days. Staff being very unhelpful.
| null |
2/17/2015 11:30
|
Memphis
|
Central Time (US & Canada)
|
569,670,000,000,000,000
| 1
| 0.6926
| null | null |
Delta
| null |
dhp214
| null | 0
|
@JetBlue We're flight 1472 FFL to LGA. Scheduled departure 8:15p.
| null |
2/22/2015 17:28
|
New York
|
Eastern Time (US & Canada)
|
570,116,000,000,000,000
| 2
| 0.6515
| null | null |
American
| null |
sherscott
| null | 0
|
@AmericanAir but your flight crews & ground crews have handled situation well. Texting notification let me catch a few winks during delay.
| null |
2/23/2015 23:00
|
Houston
|
Central Time (US & Canada)
|
569,376,000,000,000,000
| 0
| 1
|
Flight Attendant Complaints
| 0.3441
|
US Airways
| null |
AndyLeeEsq
| null | 0
|
@USAirways HELLO?! It's been FOUR HOURS since plane landed! Flt 630 phx to JFK. 3 hrs on Tarmac waiting 4 gate. Plus an hour no bags yet
| null |
2/21/2015 22:01
| null | null |
569,273,000,000,000,000
| 2
| 1
| null | null |
Southwest
| null |
TimothyJWMusic
| null | 0
|
@SouthwestAir Great #BlackHistoryMonth commercial! Thx! #ATL #singer #musician #life #BlackLivesMatter
| null |
2/21/2015 15:11
|
Atlanta
|
Eastern Time (US & Canada)
|
568,459,000,000,000,000
| 0
| 1
|
Can't Tell
| 1
|
United
| null |
sherrirosen
| null | 0
|
@united I must stop my relationship with you. You've become greedy and heartless and our long term relationship is over
|
[0.0, 0.0]
|
2/19/2015 9:16
|
New York City
|
Eastern Time (US & Canada)
|
568,907,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 0.7001
|
Delta
| null |
JNH_61
| null | 0
|
@JetBlue Jan 5? That's not summer http://t.co/TpzhjX7Hbt
| null |
2/20/2015 14:54
|
SJ-BOS-SJ
|
Quito
|
570,021,000,000,000,000
| 1
| 0.6788
| null | 0
|
United
| null |
goodenufmother
| null | 0
|
@United so what’s the deal? Do u provide voucher for overnight or am I cozy on the floor at #OHare ? #gross #HelpMePlease #AnyoneThere
| null |
2/23/2015 16:44
|
GEM HQ (aka walk-in closet) NY
|
Eastern Time (US & Canada)
|
569,973,000,000,000,000
| 0
| 1
|
Can't Tell
| 0.6777
|
American
| null |
ezemanalyst
| null | 0
|
@AmericanAir hah, best flight attendant response, if you not happy getting screwed over, you have other carriers. hahahah pathetic
| null |
2/23/2015 13:30
| null | null |
568,185,000,000,000,000
| 0
| 0.7171
|
Lost Luggage
| 0.7171
|
United
| null |
Dayrean
| null | 0
|
@united a report was filed with the airport police on 11th and 12th February-I have the police case number if required
| null |
2/18/2015 15:06
| null | null |
569,817,000,000,000,000
| 0
| 1
|
Late Flight
| 1
|
American
| null |
DanJWillis
| null | 0
|
@AmericanAir just want to thank you guys for the 27 hour delay for flight AA106 from JFK due to staff shortage and not weather✈️
| null |
2/23/2015 3:12
|
my top secret gaming facility
|
Casablanca
|
568,657,000,000,000,000
| 1
| 0.6383
| null | null |
United
| null |
AMMBoman
| null | 0
|
@united hello. I got off a flight a few months ago and constantly think about your peanuts. Is there anyway you could send me some?
| null |
2/19/2015 22:21
|
Kaizen 改善
|
Arizona
|
570,261,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 1
|
American
| null |
amandakryska
| null | 0
|
@AmericanAir I am trying to change the time of a flight I already purchased and was told I have to pay a $400 change fee. Ridiculous.
| null |
2/24/2015 8:38
|
Chicago
|
Central Time (US & Canada)
|
569,975,000,000,000,000
| 2
| 1
| null | null |
American
| null |
BethMyn
| null | 0
|
@AmericanAir thanks... I finally got through this afternoon. :)
| null |
2/23/2015 13:40
| null | null |
568,106,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.6942
|
Delta
| null |
LisaPal
| null | 0
|
@JetBlue loves to respond to positive tweets but they ignore problems w/ customers. Just ask NOLA musician @j_beatz247 about that. #shameful
| null |
2/18/2015 9:52
|
New Orleans, LA
|
Central Time (US & Canada)
|
570,066,000,000,000,000
| 0
| 1
|
Late Flight
| 1
|
Delta
| null |
djcheros
| null | 0
|
@JetBlue you delay all my flights. Then you redirect my gate. Then you tell me had we stuck with the original gate we would have 1/3
| null |
2/23/2015 19:42
|
Portland, Maine
|
Eastern Time (US & Canada)
|
569,305,000,000,000,000
| 1
| 0.6738
| null | null |
Southwest
| null |
Sluggohill
| null | 0
|
@SouthwestAir Just sent DM with confirmation number and passenger name on SWA 3104 MCO->CMH
| null |
2/21/2015 17:17
|
Columbus OH
| null |
569,698,000,000,000,000
| 2
| 1
| null | null |
Southwest
| null |
CeeDeePee
| null | 0
|
@SouthwestAir kudos to the crew of flight 1050 to GRR for making a very special memory for a sweet young passenger, and her Momma. Well done
| null |
2/22/2015 19:19
|
Kansas City, Missouri
| null |
569,344,000,000,000,000
| 0
| 1
|
Can't Tell
| 0.6556
|
Delta
| null |
FrancoIKU
| null | 0
|
@JetBlue you are doing a horrible job at JFK...you need to rethink how you put these routes together. Unprofessional
| null |
2/21/2015 19:54
|
wherever
|
Central Time (US & Canada)
|
570,242,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
US Airways
| null |
yorkshire2002
| null | 0
|
@USAirways When you are deciding to wreck a vacation... is losing luggage from a Cancelled Flighted flight your "go to" maneuver?
| null |
2/24/2015 7:19
|
Kentucky
|
Eastern Time (US & Canada)
|
568,838,000,000,000,000
| 1
| 1
| null | null |
Virgin America
| null |
NazarFakih
| null | 0
|
@VirginAmerica I applied for a position in @flyLAXairport ,and I was wondering if you guys received my application.
| null |
2/20/2015 10:20
| null |
Pacific Time (US & Canada)
|
568,202,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
JunkyardFiegs
| null | 0
|
@JetBlue It's absolute madness in the west, but tell me who you like between @memgrizz @warriors @spurs and @okcthunder
| null |
2/18/2015 16:16
| null |
Central Time (US & Canada)
|
569,586,000,000,000,000
| 0
| 1
|
Late Flight
| 0.6634
|
United
| null |
_Charette_
| null | 0
|
@united unacceptable. 403 was 90 min Late Flight for a 'missing screw' our flight to Tucson left before we even landed
| null |
2/22/2015 11:56
|
SE AZ By Way of HV
|
Mountain Time (US & Canada)
|
570,279,000,000,000,000
| 2
| 1
| null | null |
Southwest
| null |
sundialtours
| null | 0
|
@SouthwestAir "Airport snow removal method #22.."
Keep up the good work folks, this is where Cessna's become 747's! http://t.co/7poFSXOjSY
| null |
2/24/2015 9:49
|
Astoria, OR
|
Tijuana
|
568,110,000,000,000,000
| 0
| 1
|
Late Flight
| 1
|
Southwest
| null |
brendanpshannon
| null | 0
|
5 hour delay = shortly?“@SouthwestAir: @brendanpshannon Brendan, we are so sorry to keep you waiting. We'll have you in the air shortly!^RS”
| null |
2/18/2015 10:09
|
here there many wheres
|
Central Time (US & Canada)
|
569,671,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
US Airways
| null |
weezerandburnie
| null | 0
|
@USAirways @AmericanAir worst customer service ever how can you let people be assaulted on your flights and do nothing about it
| null |
2/22/2015 17:33
|
Belle MO
| null |
569,852,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 0.3516
|
United
| null |
brendanrd
| null | 0
|
@united #epicfail on #CX as flight from Frankfurt to San Francisco now going to Chicago as flight crew out of hours due to de-icing delay
| null |
2/23/2015 5:32
|
Weston super Mare
| null |
569,596,000,000,000,000
| 2
| 1
| null | null |
Delta
| null |
OlivierGachot
| null | 11
|
@JetBlue what a great experience on flight from SFO to JFK; seats, service, food, everything is top quality. I will be back. Very soon!
| null |
2/22/2015 12:35
|
Palo Alto CA
|
Pacific Time (US & Canada)
|
569,461,000,000,000,000
| 0
| 1
|
Bad Flight
| 0.6484
|
Delta
| null |
suek03
| null | 0
|
@JetBlue some woman stole my seat on the plane but I was the one that had to sit elsewhere. Is that standard protocol?
| null |
2/22/2015 3:35
|
Austin, TX
|
Eastern Time (US & Canada)
|
570,215,000,000,000,000
| 1
| 0.6528
| null | 0
|
American
| null |
unBRokEn_faith
| null | 0
|
@AmericanAir when will the merging of miles between you and @USAirways be complete? Wasn't it this month?
| null |
2/24/2015 5:35
| null |
Eastern Time (US & Canada)
|
569,659,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
American
| null |
JulianaSheldon
| null | 0
|
@AmericanAir of course it wasn't your intention, issue lies in lack of response. she did contact you directly; she sat on hold for 50 mins
| null |
2/22/2015 16:45
|
Los Angeles, CA
|
Pacific Time (US & Canada)
|
570,285,000,000,000,000
| 1
| 0.6523
| null | 0
|
United
| null |
Guggero
| null | 0
|
@united i DMed you the details
| null |
2/24/2015 10:12
|
NYC
|
Eastern Time (US & Canada)
|
570,012,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
Delta
| null |
PaleoMezzo
| null | 0
|
@JetBlue flight for tomorrow morning Cancelled Flighted & can't seem to rebook me. They can't even get me a seat. No clear answer on why Cancelled Flighted.
| null |
2/23/2015 16:07
|
Isle of Palms, SC
|
Eastern Time (US & Canada)
|
570,271,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
American
| null |
andrearamy
| null | 0
|
@AmericanAir another day another grievance with this airline. No customer service
| null |
2/24/2015 9:15
|
LBK
| null |
568,260,000,000,000,000
| 1
| 1
| null | null |
United
| null |
Austin_Dillman
| null | 0
|
@united Want to make my day? :) Friend is Premier & I should be soon. Any chance you can upgrade our two 10 hr leg of flights to ecom plus?
| null |
2/18/2015 20:03
|
San Francisco, CA
|
Quito
|
568,434,000,000,000,000
| 0
| 1
|
Can't Tell
| 0.6429
|
Southwest
| null |
cigaradventures
| null | 0
|
@SouthwestAir Is there an email address I can send some thoughts to? This experience was really not good & I have some feedback.
| null |
2/19/2015 7:36
|
iPhone: 44.912468,-93.318619
|
Central Time (US & Canada)
|
570,293,000,000,000,000
| 2
| 1
| null | null |
Southwest
| null |
cheesensausage
| null | 0
|
@SouthwestAir I managed to get sorted out over the phone. Good luck dealing with the snow in Texas!
| null |
2/24/2015 10:44
|
Eau Claire
| null |
567,800,000,000,000,000
| 0
| 1
|
Can't Tell
| 1
|
Southwest
| null |
savitz
| null | 0
|
@SouthwestAir too Late Flight now
| null |
2/17/2015 13:37
|
Palo Alto, California
|
Pacific Time (US & Canada)
|
568,972,000,000,000,000
| 0
| 1
|
Damaged Luggage
| 0.6603
|
United
| null |
larissatandy
| null | 0
|
@united when will I hear? Guitar was damaged in December. I use my guitar to earn a living. Get your act together!
| null |
2/20/2015 19:13
|
Vancouver, Canada
|
Melbourne
|
569,018,000,000,000,000
| 1
| 1
| null | null |
United
| null |
woawABQ
| null | 0
|
@united If you'd love to see more girls be inspired about becoming pilots, RT our free WOAW event March 2-8 at ABQ. http://t.co/rfXlV1kGDh
| null |
2/20/2015 22:17
|
Albuquerque, NM
| null |
569,677,000,000,000,000
| 0
| 1
|
Damaged Luggage
| 0.3734
|
American
| null |
CineDrones
| null | 0
|
@AmericanAir it shouldn't happen but did and has put us and our gear in jeopardy. What steps do you take to protect customers if their items
| null |
2/22/2015 17:57
|
Orlando, FL
|
Eastern Time (US & Canada)
|
568,626,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.6563
|
United
| null |
per_ines
| null | 0
|
@united (1/2) thanks, but does not answer my question. I want to make a reservation over the phone in Perth, hold for 24hrs, and have family
| null |
2/19/2015 20:18
| null |
Casablanca
|
570,200,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 0.3516
|
Delta
| null |
MaryCallaRowan
| null | 0
|
@JetBlue we are missing our connecting transportation in Puerto Rico as a result. Need to get to Vieques today.
| null |
2/24/2015 4:32
| null | null |
568,611,000,000,000,000
| 2
| 1
| null | null |
United
| null |
mosesfreund
| null | 0
|
@united sent you my confirmation via DM. Thank you very much
| null |
2/19/2015 19:21
| null | null |
568,402,000,000,000,000
| 0
| 1
|
Bad Flight
| 0.6842
|
United
| null |
WhaddupWorld
| null | 0
|
@united The flight turned around for mechanical reasons on 1/30/15. Never to fly United again as they don't check their planes properly.
| null |
2/19/2015 5:28
| null | null |
569,239,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
United
| null |
rpgibson8589
| null | 0
|
@united ROC flight Cancelled Flightled. Love my snowy drive home with no useful substitutes
| null |
2/21/2015 12:55
|
Rochester NY
|
Eastern Time (US & Canada)
|
569,341,000,000,000,000
| 0
| 0.6702
|
Lost Luggage
| 0.6702
|
Delta
| null |
MitFein
| null | 0
|
@JetBlue still waiting for bags from flight 26. It landed an hour ago.
| null |
2/21/2015 19:41
|
Sands Point, NY
|
Mid-Atlantic
|
567,751,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 1
|
Southwest
| null |
justinmcintosh
| null | 1
|
@SouthwestAir Almost 2 hours on hold now. I just need to Cancelled Flight a flight and get a refund. Other airlines are operating!
| null |
2/17/2015 10:21
|
iPhone: 36.205651,-86.695243
|
Central Time (US & Canada)
|
569,672,000,000,000,000
| 2
| 1
| null | null |
US Airways
| null |
Marcusluft
| null | 0
|
@USAirways great, thank you!
| null |
2/22/2015 17:36
|
Thunder Bay, ON, Canada
|
Eastern Time (US & Canada)
|
569,865,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.7225
|
American
| null |
RLDelahunty
| null | 0
|
@AmericanAir that would be appreciated. Just please don't send me to the same page with long form & limited characters.
Direct email?
|
[51.44284934, -0.13973305]
|
2/23/2015 6:24
|
London
| null |
569,672,000,000,000,000
| 0
| 1
|
Bad Flight
| 0.3384
|
US Airways
| null |
weezerandburnie
| null | 0
|
@USAirways @AmericanAir so does that mean @AmericanAir that you might care about my sister be assaulted on one of your flights
| null |
2/22/2015 17:35
|
Belle MO
| null |
569,100,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
Southwest
| null |
gabb_b
| null | 0
|
@SouthwestAir jumped the gun a little Cancelled Flighting our flights? No other airline is Cancelled Flighting out of Louisville. You're ruining my vacation.
| null |
2/21/2015 3:45
|
Louisville, KY
|
Mountain Time (US & Canada)
|
569,805,000,000,000,000
| 0
| 1
|
Late Flight
| 0.6697
|
American
| null |
tessabusenius
| null | 0
|
@AmericanAir LGA already by the time we pulled from the flight. QQBMUG. feel free to look up how many flights we've been "reticketed" on.
| null |
2/23/2015 2:22
|
Edmonton
| null |
569,990,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.7066
|
American
| null |
leahstokes
| null | 0
|
@AmericanAir thanks for being entirely unhelpful and wasting hours of my time today
| null |
2/23/2015 14:38
|
Cambridge, MA, USA
|
Eastern Time (US & Canada)
|
569,900,000,000,000,000
| 1
| 0.7282
| null | 0
|
American
| null |
iSmellNothing
| null | 0
|
@AmericanAir I need help Cancelled Flighting an upcoming flight made with AAdvantage miles. Record locator HFJKTO. Can someone please assist?
| null |
2/23/2015 8:41
|
Boston
|
Eastern Time (US & Canada)
|
568,821,000,000,000,000
| 0
| 1
|
Bad Flight
| 0.3693
|
US Airways
| null |
jamesheine1
| null | 0
|
@USAirways no you not sorry. I am trying 2 add a day 2 my vacation but there is a $200 charge just 2 change flights
| null |
2/20/2015 9:16
| null | null |
568,531,000,000,000,000
| 2
| 1
| null | null |
Delta
| null |
SaraNettesheim
| null | 0
|
@JetBlue thanks for your help! #jetbluesofly
| null |
2/19/2015 14:02
|
Boston College
| null |
569,673,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.6588
|
American
| null |
otisday
| null | 0
|
@AmericanAir @praywinn between understaffing, what looks like a labor slowdown, weather, incompetence, and disregard for the customer...
| null |
2/22/2015 17:40
|
Pekin
|
Eastern Time (US & Canada)
|
569,230,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
BernardLeCroix
| null | 0
|
@JetBlue I can't call right now. My baby just fell asleep.
| null |
2/21/2015 12:20
|
Providence, RI
|
Eastern Time (US & Canada)
|
567,739,000,000,000,000
| 1
| 1
| null | null |
Southwest
| null |
DaxJeter
| null | 0
|
@SouthwestAir the 5:50 is sold out too?
| null |
2/17/2015 9:36
|
Nashville,TN
| null |
569,959,000,000,000,000
| 1
| 0.6748
| null | null |
Delta
| null |
Frenchie_dlaz
| null | 0
|
Oh wow. #sm “@JetBlue: Our fleet's on fleek. http://t.co/l0i8fnz3KU”
| null |
2/23/2015 12:35
|
Phoenix, AZ // NJ
|
Atlantic Time (Canada)
|
569,592,000,000,000,000
| 0
| 1
|
Cancelled Flight
| 1
|
US Airways
| null |
graydonpleasant
| null | 0
|
@USAirways Just Cancelled Flight every flight I have why don't you.
| null |
2/22/2015 12:19
|
Winston Salem, NC, USA
|
Central Time (US & Canada)
|
569,874,000,000,000,000
| 0
| 1
|
Customer Service Issue
| 0.68
|
US Airways
| null |
jamescav25
| null | 0
|
@USAirways already spent 60 mins today handling this for my minor child. Shame on you for treating a 15 year old girl like this.
| null |
2/23/2015 6:58
|
Des Moines, IA
| null |
569,911,000,000,000,000
| 0
| 0.35
|
Can't Tell
| 0.35
|
US Airways
| null |
JKlein126
| null | 0
|
@USAirways she will be reaching out to you! HARDWORKING mom just trying to do her best!
| null |
2/23/2015 9:24
| null | null |
569,645,000,000,000,000
| 2
| 0.66
| null | null |
United
| null |
SmashMastr
| null | 0
|
@united can Cancelled Flight my flight anytime if this is where they keep me for the night.. http://t.co/avRTOWTyzk
|
[41.92992293, -87.66944213]
|
2/22/2015 15:49
|
Chicago
| null |
569,914,000,000,000,000
| 0
| 1
|
Flight Booking Problems
| 0.3405
|
American
| null |
Sean_Hirschhorn
| null | 0
|
@AmericanAir Funny you should say that. I have been monitoring since January 1st. No change in availability. #fakeawards #LUVisbetter
| null |
2/23/2015 9:38
| null | null |
569,231,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
scrappiedoodle
| null | 0
|
@JetBlue Hello! Can you tell me if you currently fly to Hawaii? Thanks!
| null |
2/21/2015 12:24
|
Virginia & Cali
| null |
569,512,000,000,000,000
| 1
| 1
| null | null |
Delta
| null |
sylvie75015
| null | 0
|
@JetBlue I hear you and safety is #1! I think we can get to JFK though now so let's help the pilots, passengers & crew get there safely!
| null |
2/22/2015 7:02
|
Larchmont, New York
|
Eastern Time (US & Canada)
|
569,168,000,000,000,000
| 1
| 1
| null | null |
Southwest
| null |
app_origins
| null | 0
|
@southwestair @cspkcats let us know if we can help
| null |
2/21/2015 8:13
|
Singapore
| null |
569,475,000,000,000,000
| 2
| 0.6421
| null | 0
|
United
| null |
docambrose97
| null | 0
|
@united My bag reference ID number is IND43728M. Thanks for looking at it.
| null |
2/22/2015 4:32
| null | null |
567,782,000,000,000,000
| 0
| 1
|
Late Flight
| 1
|
Southwest
| null |
sahandmirza
| null | 0
|
@SouthwestAir still on the ground >30mins after planned departure. And this is California. No weather here. Originally told 10 min delay.
| null |
2/17/2015 12:24
|
San Francisco, CA
| null |
569,916,000,000,000,000
| 1
| 1
| null | null |
American
| null |
luzer
| null | 0
|
@AmericanAir need help changing a flight. Please dm
| null |
2/23/2015 9:45
| null |
Quito
|
569,368,000,000,000,000
| 0
| 0.6677
|
Flight Attendant Complaints
| 0.3635
|
US Airways
| null |
YoungBBE3
| null | 0
|
@USAirways They provided no options. Since you all have a better sense of the weather, I hoped you could suggest.
| null |
2/21/2015 21:27
| null |
Eastern Time (US & Canada)
|
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.