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values | airline_sentiment_gold stringclasses 3
values | name stringlengths 2 19 | negativereason_gold stringclasses 11
values | retweet_count int64 0 32 | text stringlengths 12 170 | tweet_coord stringclasses 589
values | tweet_created stringlengths 14 15 | tweet_location stringlengths 1 30 ⌀ | user_timezone stringclasses 78
values |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
570,142,000,000,000,000 | 0 | 1 | Can't Tell | 0.6936 | American | null | blueswingpark | null | 0 | @AmericanAir I have emailed several times.hand wrote a letter,went to airport,called.please fix this! Or @abc7newsBayArea please help! | null | 2/24/2015 0:44 | san francisco califorania | Pacific Time (US & Canada) |
568,415,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | United | null | MSLspeaks | null | 0 | @united I am calling to check on a future flight and your first agent hung up and now you sent me to the pet travel line!! This is HELL!! | null | 2/19/2015 6:20 | New York, NY | Eastern Time (US & Canada) |
570,001,000,000,000,000 | 0 | 1 | Lost Luggage | 0.7033 | American | null | raymackin | null | 0 | @AmericanAir Took a flight yesterday fron TPA-DFW-AUS. Bag went to IAH. Today bag went to IAH-DFW and then back to IAH. Still no bag! | null | 2/23/2015 15:23 | null | Eastern Time (US & Canada) |
568,472,000,000,000,000 | 1 | 1 | null | null | US Airways | null | I_AM_Tipton | null | 0 | @USAirways @AmericanAir for frequent flyer miles can we schedule interchangeably and get credit? | null | 2/19/2015 10:08 | null | null |
570,286,000,000,000,000 | 0 | 1 | Bad Flight | 0.3525 | Southwest | null | JJBehrens | null | 0 | @SouthwestAir appreciate y'all getting the gate issue figured GRR. Plenty open gates, yet we sit and wait on tarmac | [42.88502249, -85.52894527] | 2/24/2015 10:17 | Grandville, Michigan | null |
569,533,000,000,000,000 | 1 | 1 | null | null | US Airways | null | jasonkallsen | null | 0 | @USAirways with a glass of wine once we hit altitude? | null | 2/22/2015 8:22 | Minnesota, USA | Central Time (US & Canada) |
569,899,000,000,000,000 | 0 | 1 | Bad Flight | 0.6907 | United | null | ganteisan | null | 1 | @united i travelled from SCL- IHA feb 17. the AC on my sit (21L) was ON all night. I complaint to FA who never gave me a real answer. Help! | null | 2/23/2015 8:38 | Santiago, Chile | Santiago |
568,536,000,000,000,000 | 0 | 1 | Bad Flight | 1 | Southwest | null | rbethmann | null | 0 | @SouthwestAir Oops...no functioning bathrooms on a fairly full flight? Hope everyone on 702 from New York can hold it. Me included. | null | 2/19/2015 14:20 | null | null |
569,724,000,000,000,000 | 0 | 1 | Flight Booking Problems | 1 | United | null | ljtypes | null | 0 | @united was forced to book a flight on a different date than originally planned for a higher price $1130 felt like a bait and switch tactic | null | 2/22/2015 21:03 | H-town | null |
569,248,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | Southwest | null | abbeymcole | null | 0 | @SouthwestAir My flight to KC has been Cancelled Flighted and the next available isn't till Tuesday?! What am I supposed to do for 3 nights????? | null | 2/21/2015 13:31 | Kansas City | Central Time (US & Canada) |
568,977,000,000,000,000 | 1 | 1 | null | null | Virgin America | null | OriginalTuna | null | 0 | @VirginAmerica any plans to start flying direct from DAL to LAS? | null | 2/20/2015 19:36 | Texas | Central Time (US & Canada) |
570,225,000,000,000,000 | 2 | 0.6723 | null | null | American | null | Daphnewayans | null | 0 | @AmericanAir I wish I could remember all of their names! | null | 2/24/2015 6:13 | Los Angeles | null |
567,796,000,000,000,000 | 1 | 0.6645 | null | null | Delta | null | stephyilmaz | null | 0 | @JetBlue thank you. Is there a possibility it will change? | null | 2/17/2015 13:21 | Long Island | Pacific Time (US & Canada) |
568,851,000,000,000,000 | 0 | 1 | Flight Attendant Complaints | 0.6458 | Virgin America | null | SaraBabs | null | 0 | @VirginAmerica husband and I ordered three drinks via my screen and they never came. Awesome! | null | 2/20/2015 11:13 | dc | Eastern Time (US & Canada) |
569,619,000,000,000,000 | 0 | 1 | Late Flight | 1 | American | null | mattadams_ | null | 0 | @AmericanAir two delayed flights today that weren't weather reLate Flightd. Keep up the good work! | null | 2/22/2015 14:04 | ÜT: 29.717516,-95.505488 | Central Time (US & Canada) |
569,641,000,000,000,000 | 0 | 1 | Damaged Luggage | 1 | US Airways | null | Sama53 | null | 0 | @USAirways @AuroraBIZ check your bag, @PHLAirport bag handlers broke into my suitcase and stole my camera, bag was returned in a trash bag | null | 2/22/2015 15:31 | null | Eastern Time (US & Canada) |
568,433,000,000,000,000 | 0 | 1 | Late Flight | 1 | Southwest | null | itshosey | null | 0 | @SouthwestAir great. My flight is delayed three hours. Now my friend has to wait for me at the airport for hours on her birthday. 😒👎 | null | 2/19/2015 7:31 | Los Angeles | Arizona |
570,212,000,000,000,000 | 0 | 0.3587 | Flight Attendant Complaints | 0.3587 | Southwest | null | saysorrychris | null | 0 | @SouthwestAir my bday was yesterday and my girl gave birth to my first born and I couldn't get a courtesy flight change from Lynn... THANKS! | null | 2/24/2015 5:23 | Everywhere But Never Scared | Hawaii |
567,768,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | rkasold | null | 0 | @USAirways the phone number the gate gave me doesn't work either. What is your customer service phone number? | null | 2/17/2015 11:32 | null | Eastern Time (US & Canada) |
567,904,000,000,000,000 | 0 | 0.6154 | Customer Service Issue | 0.3187 | Delta | null | ChicDisheveled | null | 0 | @JetBlue shout out to the crew on flight 89 headed back to the big apple, they kept my glass half full the whole flight! #jetbluejfk | [32.73130971, -117.20222555] | 2/17/2015 20:29 | San Diego, CA | Arizona |
569,594,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | American | null | ColourBasis | null | 0 | @AmericanAir beyond frustrated with no call back from auto hold or whatever you call it. Entered my number at 11:30 CST, still no call 2:26 | null | 2/22/2015 12:26 | National, based in Texas | Central Time (US & Canada) |
569,874,000,000,000,000 | 1 | 1 | null | null | United | null | AlMehairiAUH | null | 0 | @United to start daily #B777-200ER flights from #Newark to #Milan #Malpensa replacing #B767-400ER on 7APR instead 28MAR #avgeek | null | 2/23/2015 6:59 | Abu Dhabi | Abu Dhabi |
570,218,000,000,000,000 | 2 | 1 | null | null | American | null | derrekhull | null | 0 | Thank you, @AmericanAir! Much appreciated. | null | 2/24/2015 5:45 | Chicago | null |
568,961,000,000,000,000 | 0 | 1 | Bad Flight | 0.3864 | United | null | LinaSalazar | null | 0 | @united you're right. Good you caught the mechanical failure. Too bad there are no blankets. But ok. | null | 2/20/2015 18:30 | Washington DC | Eastern Time (US & Canada) |
569,923,000,000,000,000 | 1 | 1 | null | null | United | null | mechv1963 | null | 0 | @United States faundation was by faith Judeo Cristian,@Not it was by ideologias.@ http://t.co/mWBk68k0A3 | null | 2/23/2015 10:13 | East Coast, US | null |
568,570,000,000,000,000 | 2 | 1 | null | null | Southwest | null | AMiltx3 | null | 0 | “@SouthwestAir: @AMiltx3 You are forgiven most loved Customer,,,it's as if you never left :) ^LL” that's why you're bae ❤️ | null | 2/19/2015 16:38 | null | Central Time (US & Canada) |
567,740,000,000,000,000 | 2 | 1 | null | null | Southwest | null | Bkloomer | null | 0 | @SouthwestAir Karen with customer service was very helpful. Thank you for providing one bright spot in a frustrating situation. | null | 2/17/2015 9:38 | null | Central Time (US & Canada) |
568,929,000,000,000,000 | 1 | 1 | null | null | Virgin America | null | AirlineFuel | null | 0 | @VirginAmerica shares rise on Q4 financial results - USA TODAY http://t.co/lFS4PEFE6y | null | 2/20/2015 16:22 | Global | Sydney |
569,255,000,000,000,000 | 0 | 0.7118 | Customer Service Issue | 0.7118 | US Airways | null | javierfigueroa | null | 0 | @USAirways guys I need help my reservations, tried calling and I'm told to call Late Flightr. Please help me here. | null | 2/21/2015 13:59 | 33027 | Eastern Time (US & Canada) |
568,122,000,000,000,000 | 0 | 0.699 | Can't Tell | 0.3604 | Southwest | null | jeparker232 | null | 0 | @SouthwestAir looks like my 1 yr anni trip has been replaced w someone's itinerary. Worried abt who can c my flight http://t.co/BApE6RuMNE | null | 2/18/2015 10:55 | null | null |
569,585,000,000,000,000 | 2 | 1 | null | null | US Airways | null | mc3h2 | null | 0 | @USAirways new F/As from DFW to CLT this morning did a great job. Well Done! | null | 2/22/2015 11:49 | The 27th State | Eastern Time (US & Canada) |
569,143,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | Southwest | null | nelsjeff | null | 0 | @SouthwestAir, I've been on hold for 3 hrs. now, waiting to talk to someone with a pulse to get my Cancelled Flighted flight rescheduled. Is this SOP? | null | 2/21/2015 6:34 | null | null |
568,045,000,000,000,000 | 0 | 1 | Late Flight | 0.3478 | Delta | null | dannygilbs | null | 0 | @JetBlue you stood me up last night, but I'm giving you a second chance. I'm just a boy, tweeting an airline, asking them to fly him home. | null | 2/18/2015 5:49 | New York, NY | Eastern Time (US & Canada) |
568,774,000,000,000,000 | 2 | 1 | null | null | United | null | lskingdavis | null | 0 | @united in spite of flight delay great customer service provided by Janet and baggage employee Karen. You have 2 wonderful employees United. | null | 2/20/2015 6:06 | null | null |
567,727,000,000,000,000 | 2 | 0.6729 | null | null | US Airways | null | DAngel082 | null | 0 | @USAirways thanks I hope I get to my destination | null | 2/17/2015 8:47 | New York | null |
569,252,000,000,000,000 | 0 | 0.6652 | Cancelled Flight | 0.3434 | Delta | null | Marc_keting | null | 0 | @JetBlue at what point do u Cancelled Flight flights to DCA- other airlines have already Cancelled Flightled | null | 2/21/2015 13:46 | Washington, DC | Eastern Time (US & Canada) |
569,749,000,000,000,000 | 0 | 1 | Late Flight | 0.6759 | United | null | hilary33836700 | null | 0 | @united Is flight 746 going to sit on the tarmac FOREVER????????? | null | 2/22/2015 22:42 | null | null |
569,612,000,000,000,000 | 1 | 0.6618 | null | 0 | Southwest | null | jkhantivong29 | null | 0 | @SouthwestAir when are the two free flights promo coming back?! Looking into the premiere card but might hold off or go with another option! | null | 2/22/2015 13:38 | Denver | null |
568,272,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.3621 | US Airways | null | jennieeng | null | 0 | @USAirways Unfortunately I doubt that the consistently subpar service will improve with the @AmericanAir merger. #USAirways | null | 2/18/2015 20:53 | I'm a 917 girl. | Eastern Time (US & Canada) |
568,543,000,000,000,000 | 1 | 1 | null | null | Southwest | null | pancho_joe | null | 0 | “@SouthwestAir: @pancho_joe No, no, you must've heard us wrong. Sweet mixtape,though" 4 the record,I didn't leave the 80's, the 80's left me | null | 2/19/2015 14:49 | McKinney, Texas | null |
569,972,000,000,000,000 | 1 | 1 | null | null | US Airways | null | smaguire2 | null | 0 | @USAirways I'm shutting my data off for the flight. I want some response by the time I land. You have 2 hours. | null | 2/23/2015 13:29 | null | Atlantic Time (Canada) |
569,330,000,000,000,000 | 0 | 1 | Lost Luggage | 1 | Delta | null | nonchalantCUNT | null | 0 | @JetBlue she did. she's still waiting on a callback....the lack of follow through is what's concerning. smh | null | 2/21/2015 18:56 | ÜT: 33.724561,-84.565845 | Quito |
568,084,000,000,000,000 | 1 | 0.6831 | null | null | Southwest | null | DansBlueEyes | null | 0 | @SouthwestAir @love_dragonss LAUREN HoLY SHT | null | 2/18/2015 8:25 | The Sunshine State | Eastern Time (US & Canada) |
568,122,000,000,000,000 | 0 | 1 | Bad Flight | 1 | United | null | RobBogart | null | 0 | @united 3586 from IAD to BUF. Incredibly loud, and like a third world 70s inner city metro bus. #lowstandards http://t.co/m67WnBglXQ | null | 2/18/2015 10:58 | DC/SF/BFLO | null |
570,247,000,000,000,000 | 0 | 0.6633 | Customer Service Issue | 0.3367 | United | null | andreaSanger | null | 0 | @united it was credit from my last trip that never came in the mail! | null | 2/24/2015 7:41 | null | null |
570,227,000,000,000,000 | 1 | 1 | null | null | United | null | cehertz | null | 0 | @united yes please! Trying to get to POP- in Newark now.... | null | 2/24/2015 6:22 | btv | null |
568,561,000,000,000,000 | 1 | 0.6559 | null | 0 | Southwest | null | wclsc59 | null | 0 | @SouthwestAir will you please work out a contract with @triflight to offer service there.. | null | 2/19/2015 16:00 | johnson city tn | null |
569,342,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6857 | Delta | null | KON1200 | null | 0 | @JetBlue we are well aware. Insufficient info. No options. | null | 2/21/2015 19:46 | SOUL CLAP/ STAR TIME/BBE | null |
568,413,000,000,000,000 | 2 | 0.663 | null | null | United | null | DMSHIPMAN915 | null | 0 | @united followed and messaged. Thanks so much for the help. | null | 2/19/2015 6:11 | Germany | null |
568,833,000,000,000,000 | 0 | 0.6585 | Can't Tell | 0.6585 | Delta | null | BritishAirNews | null | 0 | @JetBlue's CEO battles to appease passengers and Wall Street - Waterbury Republican American http://t.co/Ur60Un86gy | null | 2/20/2015 10:04 | UK | Sydney |
570,088,000,000,000,000 | 0 | 1 | Late Flight | 1 | American | null | Charles_Joly | null | 0 | @AmericanAir the last was 2339 dfw to ord. Not weather reLate Flightd... Austin leg delayed as well | null | 2/23/2015 21:10 | Chicago, Il | Central Time (US & Canada) |
569,900,000,000,000,000 | 1 | 0.6486 | null | null | Delta | null | stim8rinme | null | 0 | @JetBlue Thanks. | null | 2/23/2015 8:43 | Auburn, ME | null |
569,842,000,000,000,000 | 1 | 0.3512 | null | 0 | American | null | flyneverdies | null | 0 | @AmericanAir thank you...I know it's a busy for you today but any help would be appreciated... | null | 2/23/2015 4:51 | cali bound | Central Time (US & Canada) |
568,078,000,000,000,000 | 1 | 0.6765 | null | 0 | US Airways | null | asherhuey | null | 0 | @USAirways just realized my @AmericanAir advantage number wasn't used for my flight. How do I get my ff miles? | null | 2/18/2015 8:00 | Washington, DC | null |
569,144,000,000,000,000 | 0 | 1 | Can't Tell | 0.6589 | United | null | _LaVitaLoca | null | 0 | @united I'm afraid not... I fly or service every week and I'm just unhappy..spend too much money to be unhappy | null | 2/21/2015 6:38 | null | Central Time (US & Canada) |
569,947,000,000,000,000 | 1 | 1 | null | null | Delta | null | yungmetropcs | null | 0 | @JetBlue why bro | null | 2/23/2015 11:50 | null | Eastern Time (US & Canada) |
568,410,000,000,000,000 | 1 | 1 | null | null | US Airways | null | cahillwilliamr | null | 0 | @USAirways any chance of making #561? | null | 2/19/2015 5:59 | null | null |
569,860,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | American | null | roblasvegas | null | 0 | @AmericanAir I called the EP line and 4 hours Late Flightr I was called back. I sat on hold for over a hour to US Airways and then cut off | null | 2/23/2015 6:03 | Las Vegas | Pacific Time (US & Canada) |
569,968,000,000,000,000 | 0 | 0.664 | Late Flight | 0.664 | American | null | Potatopainter | null | 0 | @AmericanAir Hello, question, How many balloons do you think it will take to life up one of your planes? | null | 2/23/2015 13:11 | Earth | null |
570,096,000,000,000,000 | 1 | 0.673 | null | null | American | null | FOHeming | null | 0 | @AmericanAir Oh trust me. I am in love. It is so beautiful! | null | 2/23/2015 21:39 | Left hand seat in flightdeck | London |
569,207,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | US Airways | null | ClaudOakeshott | null | 0 | @USAirways after 5 flight Cancelled Flightlations we finally get a flight, get to the gate on time & you've given our seats away? Seriously?? | null | 2/21/2015 10:46 | Washington DC | null |
569,718,000,000,000,000 | 2 | 1 | null | null | American | null | the_Dyp | null | 0 | @AmericanAir Joanna is wonderful, new flight booked by a very friendly and helpful agent during a very stressful day! Thank You! | null | 2/22/2015 20:38 | Madison, WI | Central Time (US & Canada) |
568,239,000,000,000,000 | 0 | 1 | Late Flight | 1 | United | null | vassko | null | 0 | @united this is not what captain said! Your 820pm flight to San Francisco is delayed due to weather. UA1416 now departs ....#failagain | [41.97826134, -87.91247425] | 2/18/2015 18:40 | San Francisco, CA | Pacific Time (US & Canada) |
569,976,000,000,000,000 | 2 | 1 | null | null | US Airways | null | laxer1215 | null | 0 | @USAirways 4 great flights with no delays! Thank you! | null | 2/23/2015 13:42 | null | null |
569,692,000,000,000,000 | 0 | 1 | Cancelled Flight | 1 | American | null | c_cgottlieb | null | 0 | @AmericanAir Now you've Cancelled Flightled my flight. First a priority ticket bumped and now this. You're losing customers. People are furious. | null | 2/22/2015 18:54 | Washington, DC | Atlantic Time (Canada) |
567,759,000,000,000,000 | 1 | 0.683 | null | 0 | US Airways | null | DAngel082 | null | 0 | @USAirways my flight was #3729...but I left my phone on the plane or the shuttle :( | null | 2/17/2015 10:55 | New York | null |
567,872,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | Delta | null | Trufflebaby2 | null | 0 | @JetBlue dispatcher keeps yelling and hung up on me! | null | 2/17/2015 18:23 | null | null |
569,694,000,000,000,000 | 0 | 1 | Can't Tell | 0.6941 | United | null | cslhilo | null | 0 | @united I understand the intent was not to inconvenience, but catching a cab back to the airport to show them wet clothes wasn't an option. | null | 2/22/2015 19:02 | Hilo, HI | Hawaii |
569,622,000,000,000,000 | 2 | 1 | null | null | Delta | null | jabeblanchard | null | 0 | @JetBlue For the record, that was less than a 10-minute turnaround time for the answer from the question. JetBlue rocks! | null | 2/22/2015 14:17 | Right Coast | Eastern Time (US & Canada) |
570,061,000,000,000,000 | 0 | 1 | Lost Luggage | 0.3564 | American | null | jwmb6c | null | 0 | @AmericanAir You found my lost luggage, won't bring it to me until tomorrow. Next day if the weather isn't nicer. Terrible service | null | 2/23/2015 19:20 | Kansas City, MO | Central Time (US & Canada) |
568,122,000,000,000,000 | 0 | 0.6667 | Customer Service Issue | 0.6667 | Southwest | null | jeparker232 | null | 0 | @SouthwestAir Customer service said it was a known problem that they were using same confirmation numbers for domestic and international | null | 2/18/2015 10:57 | null | null |
568,993,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | UnluckyDon | null | 0 | @USAirways Made about 30 calls to USAir today to merge of AAdvantage, Dividend Miles. Each time, says call back Late Flightr. #30timesenough | null | 2/20/2015 20:36 | Santa Cruz, CA | null |
570,297,000,000,000,000 | 2 | 1 | null | null | American | null | TheVirtualJosh | null | 0 | @AmericanAir yes yes yes,so glad to be headed home! | null | 2/24/2015 10:57 | null | null |
569,624,000,000,000,000 | 0 | 1 | Can't Tell | 0.6443 | US Airways | null | dave_cavan | null | 0 | @USAirways his name is Rett Cavan, he has a gofundme page, and is going to take his last breath tonight. This airline only cares about money | [43.19825137, -70.87335749] | 2/22/2015 14:25 | Livonia, MI | null |
569,643,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | American | null | lindseyjerin | null | 0 | @AmericanAir I've called that and they said they can't help me and it's out of their hands. I really feel like an under appreciated customer | null | 2/22/2015 15:40 | Alexandria, VA | Quito |
570,115,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | United | null | 747_TJ | null | 0 | @united Thanks for the lack of help and the canned response from the 1K desk! | null | 2/23/2015 22:57 | null | null |
569,209,000,000,000,000 | 1 | 0.6663 | null | null | Southwest | null | RCAther10 | null | 0 | @SouthwestAir can you follow me so I can send the DM? | null | 2/21/2015 10:57 | Littleton, CO | Mountain Time (US & Canada) |
570,259,000,000,000,000 | 1 | 1 | null | null | American | null | laurmar737 | null | 0 | @AmericanAir I'm sure all these birds will be in warmer weather soon. | null | 2/24/2015 8:26 | San Diego, CA | null |
568,551,000,000,000,000 | 0 | 0.6596 | Flight Booking Problems | 0.6596 | Southwest | null | saianel | null | 0 | @SouthwestAir Did yall get rid of the Austin to Cabo flights all together? There's zero non-stop in Aug and Sept | [30.20650347, -97.74889927] | 2/19/2015 15:20 | Texas | Mountain Time (US & Canada) |
567,727,000,000,000,000 | 1 | 1 | null | null | Delta | null | kbosspotter | null | 0 | @JetBlue I have a internal bleed in my foot, and I am flying next Tuesday, what should I. Do :( these. Leeds come randomly. I | null | 2/17/2015 8:49 | Logan International Airport | Atlantic Time (Canada) |
569,606,000,000,000,000 | 0 | 0.3398 | Can't Tell | 0.3398 | United | null | emrichards | null | 0 | @united I'll try it. Mileage programs have historically been a lifeline for us world-hungry travelers of moderate means. | null | 2/22/2015 13:13 | ÜT: 42.986193,-87.914855 | Central Time (US & Canada) |
568,079,000,000,000,000 | 1 | 0.7008 | null | null | United | null | AB44685998 | null | 0 | @united You please do not burn my dreams !!! #burningman tickets sales today. | null | 2/18/2015 8:05 | Warsaw | Amsterdam |
569,943,000,000,000,000 | 1 | 0.6729 | null | 0 | US Airways | null | thomashoward88 | null | 0 | @USAirways US 728 stated their issues as: kept plane on ground to allow connecting passengers from other flight to board. Fine. Understand. | null | 2/23/2015 11:33 | null | null |
569,642,000,000,000,000 | 2 | 1 | null | null | American | null | Dawn_Davis | null | 0 | “@AmericanAir: @Dawn_Davis You're very welcome, Dawn. We love taking you flying. Let's do it again!” Again in 1 week! | null | 2/22/2015 15:36 | ★ Chicago'ish ★ | Central Time (US & Canada) |
568,948,000,000,000,000 | 0 | 1 | Late Flight | 1 | United | null | HobertRunter | null | 1 | @united I have flown with you 10 times in the last 13 days. 8 out of 10 flights have been delayed. Huge mistake on my part. Don't fly united | null | 2/20/2015 17:38 | Minneapolis | Quito |
568,078,000,000,000,000 | 2 | 1 | null | null | Delta | null | Rytroup | null | 0 | @JetBlue anything for you. #flyfi http://t.co/8jceDiKY9U | null | 2/18/2015 8:02 | null | Quito |
568,473,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | United | null | souleyoga | null | 0 | @united even so, change could not be made online- instructed to call an agent- maybe the syastem should allow agents 2 link passengers! | null | 2/19/2015 10:12 | iPhone: 40.773155,-73.872490 | Eastern Time (US & Canada) |
570,279,000,000,000,000 | 2 | 1 | null | null | American | null | kdtate | null | 0 | @AmericanAir great, thanks! | null | 2/24/2015 9:48 | null | null |
568,426,000,000,000,000 | 0 | 1 | Customer Service Issue | 0.6916 | Delta | null | ZKatcher | null | 1 | @JetBlue tells me $130 paid & confirmed flight will now cost me $566.80 CASH ONLY @ airport 22 hours before my flight #RIPOFF #NoSupport | [0.0, 0.0] | 2/19/2015 7:06 | Washington, DC | Eastern Time (US & Canada) |
569,578,000,000,000,000 | 0 | 1 | Cancelled Flight | 0.3906 | US Airways | null | theKDaubert | null | 1 | @USAirways telling a man theres NO FLIGHTS for the next 10 hrs!!! NO standby! NOTHING! NO OPTIONS! trying to get to sick child! #FireVan! | null | 2/22/2015 11:21 | PR: 1stlady@theimagecartel.com | Pacific Time (US & Canada) |
569,373,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | US Airways | null | realmattberry | null | 0 | @USAirways @_RobPrice how can he try again it will be 5-6 hours before he gets help. Contingency plans non existent. | null | 2/21/2015 21:49 | NYC | Eastern Time (US & Canada) |
568,824,000,000,000,000 | 1 | 1 | null | null | Delta | null | bekahthornhill | null | 0 | @JetBlue why don't you fly to #nashville? :( | null | 2/20/2015 9:27 | Austin, TX/NY, NY | Central Time (US & Canada) |
568,654,000,000,000,000 | 0 | 1 | Can't Tell | 0.6705 | United | null | Madisonnnicole3 | null | 0 | @united a rapid trip plane ticket from Idaho to California that doesn't have problems would be wonderful | null | 2/19/2015 22:11 | null | null |
569,912,000,000,000,000 | 0 | 1 | Flight Attendant Complaints | 0.3804 | United | null | ADanaiBaker | null | 0 | @united Arriving at the airport 2 hours before departure time and still missing your flight bc you actually don't have an electronic ticket | null | 2/23/2015 9:28 | null | null |
569,850,000,000,000,000 | 2 | 1 | null | null | US Airways | null | TeaMontgomery | null | 0 | @USAirways is alright with me. Please give Scott F at BDL a bonus for excellent customer service | null | 2/23/2015 5:24 | Nube de la Reign | Eastern Time (US & Canada) |
570,088,000,000,000,000 | 0 | 1 | Customer Service Issue | 1 | Virgin America | null | Cuschoolie1 | null | 0 | @VirginAmerica help, left expensive headphones on flight 89 IAD to LAX today. Seat 2A. No one answering L&F number at LAX! | [33.94209449, -118.40410103] | 2/23/2015 21:10 | Washington DC | Quito |
569,627,000,000,000,000 | 0 | 1 | Bad Flight | 0.6512 | US Airways | null | PamelaSedmak | null | 0 | @USAirways Huge system problems at DCA.Manual check in; flight boarded but sitting at gate due to system issues. Frustrated Chairman member | null | 2/22/2015 14:37 | Sunny mountains of Arizona | Central Time (US & Canada) |
568,166,000,000,000,000 | 0 | 1 | Bad Flight | 0.6836 | US Airways | null | MelaniePanton | null | 0 | @USAirways to CLT from JFK nasty planes, dirty seats & floors, rude flight attendants- hopefully AA can get you cleaned up #disgusting #vile | null | 2/18/2015 13:53 | New York, New York | null |
569,815,000,000,000,000 | 2 | 1 | null | null | United | null | domdelfino | null | 0 | @united thanks for the upgrade today great way to start my week! Cc: @CiscoJimFrench @cobedien | null | 2/23/2015 3:05 | DOM-ination | Quito |
569,915,000,000,000,000 | 0 | 1 | Bad Flight | 0.3658 | American | null | _mhertz | null | 0 | @AmericanAir because your plane's toilet wasn't working and they needed gas. This is flight 1081 leaving Dulles going to LAX. Do some... | null | 2/23/2015 9:40 | null | Pacific Time (US & Canada) |
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