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Collaborative business process management: status quo and quo vadis
[ "Process management", "Strategic alliances", "Literature" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: Recent developments in the economy, organizations, and management science led to the study of organizational boundaries (Newell et al., 2001). These developments, fostered by globalization, include the increasing importance...
Determinants of successful implementation of donor-funded projects in Uganda
[ "Uganda", "Knowledge management", "Rationality", "Donor funding", "Project implementation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Developing countries have been the primary beneficiaries of donor-funded projects for more than half a century. Such projects have been useful to sectors such as public health, agriculture, education, social and community dev...
Abusive supervision and knowledge hiding: the mediating role of psychological contract violation and supervisor directed aggression
[ "Abusive supervision", "Knowledge hiding", "Psychological contract violation", "Supervisor directed aggression", "India" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Knowledge is an important and critical organizational resource that gives organizations a sustainable competitive edge in today's volatility, uncertainty, complexity, ambiguity world (Davenport and Prusak, 1998). Studies h...
Managing supply chain uncertainty with emerging ethical issues
[ "Supply chain uncertainty", "Ethical purchasing", "Multi-case study", "Parallel interaction", "Supplier collusion", "Supply chain ethics" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The globalisation of supply chains means that the production of many goods and services is now affected by a variety of infrastructures, climates and cultures, and by the interactions between them. As a result, there is po...
Disability and beating the system: How inclusion practices vary in India and Germany
[ "India", "Human resource management", "Inclusion", "Disabled workers", "Germany" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nReview: Of the many challenges multinational companies encounter as they grow and develop across different countries and cultures, one of the less-discussed areas centers around disability and inclusion. As with many other issues, human re...
An evaluation of agile manufacturing initiatives in the Indian manufacturing industry
[ "Manufacturing industry", "Agile manufacturing", "Business performance" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: In today's dynamic business environment, organizations are looking for new principles and practices that can ensure long-term sustainability, enhanced operational and financial success of the organizations. As the manufact...
Are strategic orientations and managerial characteristics drivers of performance in the US wine industry?
[ "Competitive strategy", "Decision making", "Leadership", "Environment", "Strategy", "Logit/ probit/ tobit", "Survey research", "Conceptual/ theoretical" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The core content of a strategy includes a diagnosis of the situation at hand, the creation or identification of a guiding policy for dealing with critical difficulties and a set of coherent actions (Rumelt, 2011, p. 79). I...
Implementation and execution of industrial service strategy: A case study from the oil and gas industry
[ "Industrial services", "Service delivery systems", "Performance criteria", "Corporate strategy" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction and background: In Norway the oil and gas (O&G) industry is entering a new era of development as the production in some of the fields has entered or is entering the tail-end phase. In this phase unit operational costs increase...
Outsourcing of strategic resources and capabilities: opposing choices in the commercial aircraft manufacturing
[ "Outsourcing", "Financial performance", "Supply chain management", "Aircraft industry" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Fixed graphic\n1. Introduction: One way of defining the boundaries of a company is to identify the capabilities and activities that it has to keep in-house and those that it has to outsource, thus defining an \"inside\" and a...
It's good to talk: Telephone help-lines for health professionals can support effective and safe working practices
[ "Ethics", "Health services", "Help desks" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The majority of doctors work in relatively stable, albeit on occasion stressful, environments where norms of practice are usually established. The policies and procedures within an organisation (either a large trust or a smal...
Leadership: a matter of perception
[ "Leadership", "Personality", "Trust" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: In the past few decades the phenomenon of leadership has reached ultimate heights as a topic of interest to authors, scholars, and students. There are literally thousands of definitions in existence of what a leader is or sho...
Promoting pre-service teachers' engagement in an online professional learning community: Support from practitioners
[ "Online professional learning community", "Practitioners", "Pre-service teachers", "SNA", "Knowledge-building", "Social interaction" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: In recent years, the online professional learning community (PLC) has been recognised as a useful collaborative learning environment to enhance pre-service teachers' professional growth (Kirschner and Lai, 2007). Pre-servi...
Etourism advertising effectiveness: banner type and engagement as moderators
[ "Eye-tracking", "Customer engagement", "Advertising effectiveness", "Recall", "E-tourism", "Visual attention" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The tourism sector is being impacted by a rapidly increasing level of competition and a proliferation of new and emerging technologies. For the sector to remain successful, it must offer value-adding services that are, and...
Rethinking functionality and emotions in the service consumption process: the case of funeral services
[ "Emotion", "Service quality", "Service recovery", "Death", "Funeral services", "Unsought services" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Service quality that meets consumer expectations can lead to positive cognition (e.g. awareness), affection (e.g. consumer attachment) and behavior (e.g. purchase intentions) (Al-Hawari, 2014; Anderson et al., 2008; Black ...
Understanding loyalty in multichannel retailing: the role of brand trust and brand attachment
[ "Brand attachment", "Online loyalty", "Brand trust", "Multichannel retailing", "Offline loyalty" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Over the last years, many retailers, irrespective of size, have added an online channel so becoming multichannel retailers. Initially the online channel was implemented and run as a separate division, but today channel coo...
Evaluating essential liabilities on design professionals under earthquake's impact: Taiwan experience
[ "Taiwan", "Liability", "Building services", "Construction management", "Earthquakes", "Structural design" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Mega-earthquakes have occurred frequently in Asia. One example is the 2004 Sumatra earthquake, which reached 9.3 on the Richter scale in Indonesia (Yoshiaki, 2005). The island terrain of Taiwan is generally similar to that...
Role of learning agility and learning culture on turnover intention: an empirical study
[ "Information technology", "Employee turnover", "Learning culture", "Learning agility" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Today, technology is creating change at an accelerated pace along with competition and globalisation, causing a skills revolution, which is likely to introduce both opportunities and threats for an organisation. Therefore,...
Eyes on the frame: Explaining people's online searching behavior in response to TV consumption
[ "Eye tracking", "Information search", "Cross-media strategy", "Framing effects", "Multichannel information", "Online behaviour" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Modern television (TV) consumption has changed. Nowadays, a growing number of viewers tend to use a second screen when watching TV and describe this as a new form of enjoyment (Busemann and Tippelt, 2014; SevenOne Media, 2013...
Quality audit experience for excellence in healthcare
[ "Health services sector", "ISO 9000 series", "Quality audit", "Quality management", "Oman" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Sultan Qaboos University Hospital (SQUH) is situated in the gulf country, Sultanate of Oman, employing Omani nationals and multi-nationality workers by contract at a ratio of 40:60. As illustrated in the hospital mission stat...
Postponement and logistics flexibility in retailing: a multiple case study from Sweden
[ "Sweden", "Retailing", "Postponement", "Logistics flexibility" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Extremely demanding customer requirements on availability and variety, combined with ever-increasing competition in the market are widely considered as the challenges of supply chains (see, e.g. Hilletofth, 2012). The incr...
Organizational performance management system: exploring the manufacturing sectors
[ "Performance management", "Performance measures", "Manufacturing sectors", "Organizational performance", "Performance criteria" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The success and sustainability of an organisation depends on performance of the organisation and how their objectives are carried out to its effect. Organisations are trying to manage performance of each employee, team and pr...
Coopetition among nascent craft breweries: a value chain analysis
[ "Value chain", "Small business", "Coopetition", "Craft brewing", "Nascent firms" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Business is often viewed as synonymous with competition. The titles of popular business books encourage us to \"compete for the future\" (Hamel and Prahalad, 1996) and employ \"competitive strategy\" (Porter, 1980). Indeed...
Comparing Thai and US businesspeople: Perceived intensity of unethical marketing practices, corporate ethical values, and perceived importance of ethics
[ "Ethics", "Marketing", "Managers", "Thailand", "United States of America", "International business" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: An experienced businessman recently commented to one of the authors that \"the only interesting part of business ethics is international business ethics. In the US, you know what the right thing to do is; you just have to fin...
Exploring commercial friendships from employees' perspectives
[ "Relationship marketing", "Buyer‐seller relationships", "Older consumers", "Service industries", "United States of America", "Personal needs" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: An executive summary for managers and executive readers can be found at the end of this article.\nIntroduction: The marketing literature is replete with articles highlighting the \"commercial friendships\" (Price and Arnould,...
Factors impacting the usage of academic journal articles by PhD students in India
[ "India", "University libraries", "Electronic journals", "Journals", "Universities", "Research" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Access to information on diverse themes pertaining to specific disciplines is facilitated by enriched libraries (Brandt, 1992; Hamade and Al-Yousef, 2010). Apart from libraries, Web resources are also considered as viable ...
Role of resource slack in rapid international expansion of restaurant companies
[ "Growth", "Moderating effect", "Slack resources", "International expansion", "Firm’s value", "Available slack" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The US restaurant industry has reached a mature stage where high competition levels and low entry barriers are recognized in the home market (Lee et al., 2016). Restaurant companies are experiencing obstacles in generating pr...
Demystifying emergence of organizational routines
[ "Organizational change", "Organizational routines", "Emergence theory", "Routines’ dynamics" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The current research on organizational routines is abundant and multifaceted (Feldman, 2000; Miller et al., 2014; Pentland et al., 2012; Rerup and Feldman, 2011; Salvato and Rerup, 2011; Schulz, 2008). Despite a growing body ...
Understanding leader development: learning from leaders
[ "Self development", "Leaders", "Leadership development" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This article considers leader development as an ongoing process of personal development. As such it adopts an intrapersonal focus, considering the development of individual leaders and their personal \"human capital\" (Day, 2...
Nuclear electricity generation in South Africa: a study of strategic innovation for sustainability
[ "Innovation", "Sustainability", "South Africa", "Utility", "Emerging markets", "Electricity", "Nuclear power", "Capital projects" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: South Africa has the largest economy in Africa and generates 45 per cent of the continent's electricity, over 90 per cent of which is from coal- and gas-fired power stations. The country is thus a major contributor to the con...
Detecting potential technological fronts by comparing scientific papers and patents
[ "R&D management", "Technology roadmap", "Research front", "Bibliometrics", "Citation Analysis", "Patent Analysis", "Research and development", "Patents" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: In today's knowledge-based economy, competitiveness and growth depend on the ability to discover the seeds of innovation in science early and swiftly develop technological applications. It is also important to not only und...
Management systems integration: survey results
[ "Portugal", "Surveys", "Integrated management systems" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The phenomenon of management systems (MSs) integration caught the attention of academic scholars and researchers due to the \"unsuspected and innovative paths\" adopted by each company to achieve a fully, effective and manage...
Translating customer needs into project decisions: identifying knowledge brokers in project networks
[ "Knowledge", "Projects", "Knowledge brokers", "User expectations" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: It has been long since Francis Bacon called knowledge power. Contemporary scientists indisputably regard knowledge as a key strategic organizational asset where access to the right knowledge is real power. Organizational rese...
Effects of 8Ps of services marketing on student selection of self-financing sub-degree programmes in Hong Kong
[ "Hong Kong", "Higher education", "Community college", "8Ps of services marketing", "College choices" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Hong Kong has transformed its economy from a manufacturing-based to a service-based industry from the late 1980s to the early 1990s. In order to train enough skilled workforces to meet the future development, the Hong Kong Go...
Knowledge sharing and individual work performance: an empirical study of a public sector organisation
[ "Knowledge sharing", "Individual work performance", "Knowledge-Sharing behaviour", "Micro-Foundations", "Public organisation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Nowadays, public sector organisations are widely regarded as knowledge-based organisations that focus on developing and providing knowledge services for stakeholders (Luen and Al-Hawamdeh, 2001; Huang, 2014). This means that ...
Does lending to women lower sustainability of microfinance institutions? Moderating role of national cultures
[ "National cultures", "Female entrepreneurship", "Financial self-sustainability", "Microfinance institutions", "Women borrowers" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The most common instrument of microfinancing is microcredit, an issuance of small loans without guarantees or collaterals to individuals or groups for starting or expanding their businesses. Due to limited information on t...
Characteristics of effective leadership networks
[ "Leadership development", "Network effectiveness", "Principal interaction", "Principal learning teams", "Principal networks" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This study used path-analytic techniques with data provided by school and district leaders in Ontario to answer questions about: first, the characteristics of effective school leadership networks; second, contributions of suc...
Gendered scripts: studying hidden assumptions in business contexts
[ "Gender", "Decision making", "Gender stereotypes", "Negotiating", "Memory", "Social interaction" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: In recent decades especially the sex-based differentiation has called the interest of many researchers in the business field in particular in the context of negotiation behavior. Theorists as well as practitioners paid more...
Multifunctional organisation models: A systems - theoretical framework for new venture discovery and creation
[ "Discovery", "Opportunity", "Business models", "Creation", "Social differentiation", "Social systems theory" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Today, organization and management scholars broadly agree that that the increasingly dynamic and turbulent business environment (Al Humaidan and Sabatier, 2017) as well as the inexorable challenges of social and environmen...
High-performance work systems and open innovation: moderating role of IT capability
[ "High-performance work systems", "HPWS", "IT capability", "IT ambidexterity", "Open innovation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Innovation scholars have increasingly focused on innovation that leverages the discoveries of others, which encourages firms to source knowledge for innovation across the boundaries of firms (Bogers et al., 2018; Dahlander...
Why is collaboration minimised at the accident scene? A critical study of a hidden phenomenon
[ "Accidents", "Emergency services", "Sweden" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This article deals with the reasons why organisations choose to minimise collaboration at accident scenes. Previous research has shown that collaboration between organisations at the accident scene is difficult to achieve (Gr...
Pitfalls in planning flexibility: Knowledge deficit threat to work-life-balance
[ "Government policy", "Industrial relations", "Line managers", "Work life balance", "Family roles", "Flexible labor" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The concept of flexible working arrangements, particularly for people with responsibilities for child care or those who look after elderly or infirm relatives, isn't exactly novel. It's been part of the employment landscape f...
The voice of tourists with mobility disabilities: insights from online customer complaint websites
[ "Service failures", "Critical Incident Technique (CIT)", "Disabled tourists", "Online customer complaint", "Recovery" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The disabled population has become a significant consumer segment. According to the US Census Bureau, the number of persons with disabilities is estimated at 51.2 million, which is 18.1 percent of the US population. That numb...
Change leadership in the 21st century
[ "Twenty-first century", "Leadership change", "Process issues", "Content issues", "Change leadership" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Understanding and effectively practicing change leadership is critical in organizations. Trends evolving in the environments surrounding organizations exert tremendous forces for changes in the way we work together in organiz...
Price reduction strategy: Effect of consumers' price unfairness perceptions of past purchase on brand equity
[ "Pricing strategy", "Customer-based brand equity", "Elapsed time since purchase", "Post-purchase evaluations", "Price reduction strategy", "Price unfairness perceptions" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Firms in the consumer electronic goods industry have a widespread practice of launching a new product/model with a higher price and then within a short span of time (sometimes even in months) considerably reducing the price o...
Ethnomethodology: Foundational insights on the nature and meaning of documents in everyday life
[ "Documents", "Recordkeeping", "Social theory", "Document theory", "Ethnomethodology", "Information creation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Every key thinker gives the social world his or her own distinctive perspective, shining a torch on parts of that world and leaving other parts in the dark, leaving them ready for the arrival of another theorist holding her t...
The balanced scorecard: a new challenge
[ "Balanced scorecard", "Performance management systems", "Human capital", "Customers", "Organizational culture", "Australia" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: As we embark on the twenty-first century, managers are challenged by sweeping changes in the global arena. Add to these transitions - sweeping economic fluctuations in an economically interdependent world, and the burgeoning ...
Visual priming of pharmaceutical advertising disclosures: effects of a motivation factor
[ "Pharmaceutical advertising disclosure", "Visual priming", "Corporate social responsibility", "Responsible advertising practice", "Trust", "Attitudes", "Consumer behaviour" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The Federal Food, Drug and Cosmetic Act requires that pharmaceutical companies disclose certain information about their products' uses and risks in their advertisements. This Act requires pharmaceutical advertisements to cont...
Workplace information literacy skills: Library professionals' competency at university libraries in Karachi, Pakistan
[ "Academic librarians", "University librarians", "Academic librarian competencies", "Information literacy competency", "Job skills" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The traditional tasks of librarianship, e.g. collection development, reference, classification, cataloging and instruction, have evolved to include a heavy reliance on technology and Web 2.0 tools. For example, librarians ...
An empirical examination of the direct and indirect effects of geographic diversification on stock market and financial performances of multinational corporations
[ "Financial crisis", "Mediating effect", "Operational performance", "Geographic diversification" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The global financial crisis of 2008-2010, the most serious economic crisis since the Great Depression of the 1930s, caused significant demand shocks in global supply chains. As the world economy has become increasingly more i...
Economic empowerment of Iranian women through the internet
[ "Iran", "Internet", "Women", "Economic empowerment", "Working online" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The continued growth of information communication technologies (ICT) in Iran has created new opportunities for economic empowerment. They open new ways for their users, particularly women, to move into the electronic marketpl...
Elements impacting the utilization expectation of various health-care apps in India: a study conducted on smartphone users
[ "Health-care application", "Time", "Cost", "Utilization expectation", "Perceived usefulness", "Protection", "Ease of use" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: India has positioned herself as unsurpassed health-care service provider in the world and is steadily gaining a name and positioned herself in the field of \"medical tourism\" yet the infuriating fact is that health-care is s...
Behavioral genetics of deception detection performance
[ "Training", "Decision making", "Experiment" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nBody: Deception detection is instrumental in business management. From employment interviews (Roulin et al., 2014), to audit investigations (Lee and Welker, 2007), the manager often finds it necessary to determine if someone is being truth...
The role of cognitive validity testing in the development of CALL, the comprehensive assessment of leadership for learning
[ "Leadership", "Assessment", "Organizational development", "Methodology", "Cognitive validity" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Educators operate in an age of assessment; consequently, researchers and policy makers work to develop assessments that accurately measure school success. A critical charge for developers of these assessments is to create too...
Building conditions in Norwegian local governments: trends and determinants
[ "Public sector", "Local government", "Policy", "Maintenance", "Investment", "Building life cycle" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Public buildings play a vital role in the production of public welfare services, and decaying public facilities give rise to concerns in even some of the most affluent countries in the world. Low levels of maintenance and ...
Sports lottery game prediction system development and evaluation on social networks
[ "Satisfaction", "Websites", "Systems development", "Agents", "Social networks", "Community networks" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Social media, which is defined as a platform that provides users with Web 2.0 and mobile technologies to communicate, share, and discuss with each other (Kaplan and Haenlein, 2010; Kietzmann et al., 2011), have developed r...
Socioeconomic status and the allocation of government resources in Australia: How well do geographic measures perform?
[ "Socio‐economic status", "Young people", "Tertiary education", "Australia", "Young adults", "Social groups", "Australia" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: The persistent social and economic marginalisation of individuals and groups within society has significant detrimental direct and indirect impacts. Such marginalisation tends to create a \"vicious cycle\" of disadvantage,...
What influence domestic and overseas developers' decisions?
[ "Entrepreneur", "Overseas", "Domestic", "Stated preference", "Property developer", "Residential market" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The economic prosperity in Australia is evident (The Economist, 2017). Also observed is the rising market influence of real estate developers whose business origin is overseas. In the 2016 financial year, they have contribute...
Characteristic points of Auckland commercial property cycles
[ "Property cycles", "Cycle turning points", "Entropy", "Chaos", "Oversupply of space", "Space competitiveness" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The purpose of this paper is two-fold. First, we would like to expand our understanding of processes governing commercial property cycles. Second, we would like to provide tools, which enable reasonably precise identification...
CGIJ review
[ "Clinical governance", "NHS reform", "Commissioning", "Innovation", "Community partnership", "Delphi survey", "Multidisciplinary team" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The first article reviewed for this issue of CGIJ is: \"Development opportunities in the 'new' NHS for personal, population and system care: the coming of age for clinical governance?\" In this topical and highly relevant pap...
The new product development process: let the voice of the salesperson be heard
[ "Sales force", "Product development", "Marketing intelligence" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The successful development and market introduction of new products/services continues to be of critical importance for an organization's survival, particularly in a globally competitive business environment. Unfortunately, th...
A confirmation perspective on perceived service quality
[ "Customer services quality", "Services marketing", "Expectation", "Perception" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: An executive summary for managers can be found at the end of this article.\nPerceived service quality constructs: Discussions of the conceptualization and measurement of PSQ center around three constructs:1. expectations;2. p...
Leadership development in the Asia-Pacific region. Building capacity in the Indonesia defence environment: A case study
[ "Leadership development", "Organisational learning", "Capacity building", "Cross-cultural awareness", "Defence management", "Post-colonial critique" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: This exploratory paper provides further discussion about the role of education and leadership development in adding value by sustaining the function of capacity building in emerging countries, and states in development. First...
Who defines ethics in your organization?
[ "Ethics", "Training", "Trust", "Leadership" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Presumption of innocence is a fundamental right in most civilized countries. In criminal trials, the burden of proof rests on the prosecution which is required to meet a threshold of reasonable doubt in the presentation of ev...
Continuing vocational training in Belgian companies: An upward tendency
[ "Vocational training", "Training management", "Belgium" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Aiming to achieve the Lisbon strategic goal for the European Union (European Council, 2000) to become the most competitive and dynamic knowledge-based society in the world, measures and indicators of investment in human resou...
Integrating contractor and property developer for product system innovations
[ "Facilities management", "Green issues", "Corporate strategy", "Business development", "Technological innovation", "Clients" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: How is a contractor to profit from product innovations? The literature shows that the ability to capture value from an innovation depends on the type of product innovation. For the building industry, Slaughter (1998) distingu...
Firm size and risk taking in Malaysia's insurance industry
[ "Insurance", "Malaysia", "Large enterprises", "Assets", "Underwriting", "Risk finance", "Total assets", "Too big to fail", "Firm size", "Underwriting risk" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In the last few years that marked the close of the twentieth century right until the first decade of the present era, the financial industry worldwide has certainly had its share of downturns. In light of widespread reports o...
Chinese study finds helping proactively improves employee wellbeing
[ "Helping behaviour", "Meaningfulness", "Workplace well-being" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: A Chinese research paper has demonstrated that proactive helping is positively related to the helpers' wellbeing. But the same study found that the relationship between reactive helping and helpers' wellbeing was not signific...
Language mining: Analysis of the innovation of dominant product languages in design-intensive industries
[ "Innovation", "Design", "Semantics", "Product specification", "Furniture industry", "Italy" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: While design is still commonly considered to be a complementary aspect of product development where companies call upon designers to tackle defined features such as styling and ergonomics, in today's business environment ther...
The role of administration and faculty in developing character education within public and private universities in Kuwait
[ "Kuwait", "Administration", "Private university", "Public university", "Character education" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Higher education institutions play a vital role in the foundation of any nation's intellectual, economic and moral capital (Annette, 2005; Grootenboer, 2010; Harland and Pickering, 2011). Today's students will become tomor...
Strategic B2B customer experience management: the importance of outcomes-based measures
[ "B2B services", "B2B customer experience", "Outcomes-based measures" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Customer experience is an important driver of business success and competitive advantage (Lemon and Verhoef, 2016) and has attracted a great deal of attention across private and public sectors, business-to-consumer (B2C) and ...
LTFS puts the sparkle back into training: Program cuts employee turnover and improves morale
[ "Call centres", "Employee turnover", "Training", "Customer service management" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: Training and development proved to be the \"magic sauce\" that helped a company massively to reduce employee turnover in the call centers where 85 percent of its people work.\nGetting the right recruits: First it introduced Q...
Welcome to the jungle! The neuromarketing literature through the eyes of a newcomer
[ "Neuromarketing", "Consumer neuroscience" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n__NO_TITLE__: The earliest appearance of the term \"neuromarketing\" in the title of a scholarly publication can be traced back to mid-2007, when both Lee et al. (2007) and Fugate (2007) published papers (at approximately the same time), i...
Inventory management of perishable health products: a decision framework with non-financial measures
[ "Perishable inventory management", "Substitutable", "Decision systems" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Management of inventories involving health products, which are typically perishable and substitutable, is a difficult problem with many particular challenges (Salehi et al., 2019). These challenges come from the fact that ...
Maximizing player value through the application of cross-gaming predictive models
[ "Consumer behavior", "Database marketing", "Table games", "Predictive analytics", "Cross-selling", "Slots" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Cross-selling is an important marketing strategy for many businesses across different industries. It helps sellers increase customer-wallet share, generate additional sales revenue and extend a company's relationship with exi...
Measuring retailers' commitment toward regional foods: the CIBLE-Chaire Bombardier Index
[ "Food industry", "Retailers", "Community development", "Canada", "Regional marketing" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Governments are manifesting a growing interest in regional or local foods (Ilbery et al., 2006; Friedmann and McNair, 2008). This interest is generally justified by economic considerations such as job creation. For instance, ...
Dynamic interactions between sustainability and competitiveness in construction firms: A transition perspective
[ "Competitiveness", "Sustainability", "Construction industry", "Transition", "Conceptual framework", "Theory building" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The construction industry is involved in creating the physical assets which are the foundation of virtually every aspect of human development (Spence and Mulligan, 1995). With the rising significance of the sustainability con...
The winding path for foreign companies: building R&D centers in China
[ "Talent management", "Political connections", "Good enough products", "Chinese system of innovation", "International R&D strategy", "IPR management", "Localization strategies" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: China technology creation is rapidly increasing. The need to increase the value created by Chinese industries is a key dimension of the authorities' policies. As such, officials are very sensitive to any opportunity that can ...
Experimental public administration from 1992 to 2014: A systematic literature review and ways forward
[ "Causality", "Experiments", "Literature review", "Methodological innovation", "Public management research", "Replication" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: In contrast with other social sciences, such as psychology, economy and more recently political science, public administration research does not have a tradition of experimentation. Various leading public administration sc...
Exploring company ability to meet supply chain security validation criteria
[ "Rasch model", "AEO", "Authorized economic operator", "Supply chain security" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In response to the continuous growth of international cargo transportation, many countries have been advocating for measures such as customs clearance facilitation to simplify trade procedures, eliminating barriers to trade a...
Linkage between knowledge management and R&D management
[ "Knowledge management systems", "Research and development", "Design" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In recent years, knowledge management (KM) has aroused growing interest in academic research and corporate practice alike (Arthur D. Little, 1998; California Management Review, 1998; Ernst & Young, 1998; Harvard Business Revi...
Regional growth patterns and growth contagion
[ "Trade", "Regional development", "Economic growth" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: In a cross-country empirical analysis of growth, a natural test of the robustness of results is whether they survive the inclusion of a few indicator variables for different regions of the world (Barro, 1998; Bleaney and Ni...
A meta-regression on the effect of online ratings on hotel room rates
[ "Hedonic pricing", "Hotel pricing", "Meta-regression", "Online ratings" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: With the advancement of internet technologies and their widespread adoption in the tourism and hospitality industry, travelers have come to rely increasingly on online reviews prior to booking hotel rooms (Ayeh et al., 201...
Assessment of sustainable development and knowledge of environmental management: Internal auditors' perspectives
[ "Sustainable development", "Environmental management", "Internal auditing" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The International Organization for Standardization (ISO) has promulgated the international ISO-14000 series of environmental management standards, the most evident development being a complete \"environmental management syste...
Product diversification, business structure, and firm performance in Taiwanese property and liability insurance sector
[ "Firm performance", "Panel data", "Product diversification", "Business structure", "Property-liability insurance" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In the early 2000s, the Taiwanese Congress introduced the Financial Institutions Merger Law and the Financial Holding Company Act to enhance the economic efficiency of the financial services industry. As a result, some insure...
E-learning: a nutrition and HIV/AIDS information tool
[ "E‐learning", "Distance learning", "Nutrition", "HIV", "Acquired immune deficiency syndrome", "Mature students" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The distance learning landscape in Africa is transforming at a rapid pace and it is driven by diverse economic, technological and social trends. In South Africa, as in other countries, there is an increasing demand for higher...
Exploring internal segregation in the South African medical profession
[ "Feminisn", "Doctors", "Gender", "Work identity", "Workplace learning", "South Africa" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction and literature review: Any reader of this journal might question the relevance of this article to the broader debate around workplace learning. I would locate its value in the fact that it aims to stimulate debate and thinking...
How do managers make sense of strategy?
[ "Managers", "Sensemaking", "Social representations", "Strategy", "Strategy lens" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: In the broader context of the current crisis of capitalism, the question of sense given by managers to their work has become a topic of major interest (Hofstede, 2009; Canals, 2010). The fact that managers are essentially mot...
Experiences of implementing process management: a multiple-case study
[ "Process management", "Business process re‐engineering", "Organizational structures", "Sweden" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: Processes and process management are becoming an essential part of contemporary organizations in all industries. Quality management, Six Sigma and Lean all build on components of working with and improving organizational pr...
A systematic literature review on Wikidata
[ "Literature review", "Survey", "Applications", "Empirical studies", "Wikidata", "Knowledge graphs" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Wikidata is an open, collaborative project started on October 30, 2012 by Wikimedia Deutschland, hosted and supported by the Wikimedia Foundation (Abian et al., 2018), continuously increasing its popularity since its creat...
Consumer centric antecedents to personal financial planning
[ "Personal finance", "Cognitive style", "Consumer behavior", "Financial planning", "Time orientation", "Self–other orientation" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: According to the Federal Reserve's Flow of Funds report, as of the third quarter of 2017, households held $74.7tn in assets, compared to only $25.7tn held by corporations (www.federalreserve.gov/releases/z1/). However, relati...
The influence of virtual communities on distribution strategies in the internet
[ "Internet", "Communities", "Product differentiation", "Market segmentation", "Brand awareness" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The new and growing possibilities which the internet offers for business are introducing important changes in distribution channels (Webb, 2002; Rao, 1999). As a result, managers are increasingly considering the options provi...
Examining the moderating role of personality traits in the relationship between brand trust and brand loyalty
[ "Partial least squares", "Trust", "Brand loyalty", "Personality traits", "Consumer satisfaction" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The key objective of marketers is not only to satisfy customers (Hess and Story, 2005) but also to develop and maintain enduring relationships with them (Elbedweihy et al., 2016). Customer loyalty, which is central to marketi...
Precisiated information retrieval for RSS feeds
[ "Internet", "Information retrieval" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1 Introduction: RSS feed has become one of the most popular web applications after e-mail and web browsing (John et al., 2004). Unlike the conventional web browsing that requires users to open a web browser and look for relevant content, R...
Characteristics, preferences and motivation of avid non-fiction readers
[ "Mixed-methods", "Non-fiction", "Borrower characteristics", "Borrower motivation", "Borrower preferences" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Amongst the wide range of functions performed by a contemporary public library, provision of quality books to meet the needs of avid readers remains an important role. Public libraries have long been acknowledged as repositor...
Beneficiaries of gambling and moral disengagement
[ "Finland", "Gambling", "France", "Moral disengagement", "Beneficiaries", "Civil society organizations" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: Gambling has a long history as a supplementary funding source for a variety of public services. Gambling operations can raise public revenue through taxes, licensing fees and direct grants to charities or civil society organi...
A framework for effective crisis response
[ "Commitment", "Toyota", "Singapore Airlines", "Crisis response", "Readiness" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nCrises as common events: Here is a good trivia question to pose to business students and managers. What do the following companies have in common: Johnson\nLiterature review: The extensive literature on crisis management has addressed seve...
Disentangling the driving factors of logistics outsourcing: a configurational perspective
[ "Logistics outsourcing", "Transaction cost", "Dynamic capability", "Inter-organization imitation", "Fuzzy-set qualitative comparative analysis (fsQCA)" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: With the increasing complexity of market demands and the growing competition among business enterprises, logistics outsourcing (i.e. \"third-party logistics\" (3PL)) has been widely accepted as a way to improve customer se...
GIS: an annotated guide to selected resources
[ "Geographic information systems", "Bibliographies", "Geographic information system data" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: American Slavery, Dayton Peace Negotiations, and Hurricane Katrina emergency management maps have one thing in common: the use of GIS data and tools to create visually striking images to further one's understanding, in the ca...
Impact of brand familiarity on brands experience dimensions for financial services brands
[ "Brand experience", "Sensory brand experience", "Behavioural brand experience", "Brand familiarity", "Emotional brand experience", "Relational brand experience" ]
[ { "content": "Summarize the following paper into structured abstract.\n\n1. Introduction: Customers look beyond utilitarian and functional benefits of a brand, resulting in a focus toward experience. It is observed that brands that offer exciting experiences thrive in the market. As a result, experience has bec...
"And never the twain shall meet": Investigating the hospitality industry-education relationship in Cyprus
[ "Hospitality services", "Hospitality education", "Hotel and catering industry", "Experiential learning", "Students", "Cyprus" ]
[ { "content": "Summarize the following paper into structured abstract.\n\nIntroduction: The relationship between the hospitality industry and education has captured the attention of many hospitality scholars throughout the years. Nevertheless, there has been a dearth of research into the overall \"quality\" of t...