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Platinum General Inquiries
What are the next steps or processes once I deposit money into my platinum account?
Upon reaching the required limit for the platinum segment, a Relationship Manager (RM) will be assigned to you. The RM will then contact you to welcome you to the new segment and send an SMS to your registered phone number.
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Platinum General Inquiries
How long does it take to become a platinum customer?
Upon reaching the required limit for the Platinum segment, the bank will assign a Relationship Manager (RM) for you. The RM will call you to welcome you to the new segment and send an SMS on your registered phone number.
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Platinum General Inquiries
Is there any notification that I will receive to confirm that I have become a platinum customer?
Upon reaching the required limit for the Platinum segment, the bank will assign a Relationship Manager (RM) for you. The RM will call you to welcome you to the new segment and you will receive an SMS on your registered phone number.
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Benefits
What are the benefits that the bank provides for platinum customers?
Once you become an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans, in addition to a free chequebook and a safe box. For further details on all the financial benefits, please...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
What are the benefits I will get when I become a platinum customer?
As an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. Additionally, you will receive a free chequebook and a safe box. For more information on all the financial benefits, pl...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
What benefits can an NBE Platinum customer enjoy?
Once you become an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and a safe box. For more information on the available financial be...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
Will there be any benefits or discounts when I become a platinum customer?
Once you become an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans, in addition to a free chequebook and a safe box. If you need to explore all the financial benefits in deta...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
What are the platinum segment benefits?
Once you become an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans, in addition to a free chequebook and a safe box. For detailed information on the financial benefits, pleas...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
Are there any discounts or special rates on any banking product for NBE platinum customers?
As an NBE Platinum client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and a safe box. For more information about the financial benefits, please visit...
https://www.nbe.com.eg/NBEPlatinum/AlAhlyPlatinum.aspx?lang=EN
Benefits
What are the benefits I will get when I become a Platinum Plus customer?
Once you become an NBE Platinum Plus client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and a safe box. For detailed information about the financial ...
https://www.nbe.com.eg/NBEPlatinum/PlatinumPlus.aspx?lang=EN
Benefits
What benefits can a Platinum Plus customer enjoy?
Once you become an NBE Platinum Plus client, you will enjoy a unique banking experience through a special lounge and a dedicated Relationship Manager (RM). You will also benefit from financial advantages on account rates, credit cards, and loans, as well as receiving a free chequebook and safe box.
https://www.nbe.com.eg/NBEPlatinum/PlatinumPlus.aspx?lang=EN
Benefits
Will there be any benefits or discounts when I become a Platinum Plus customer?
As an NBE Platinum Plus client, you will enjoy a unique banking experience through a special lounge and a dedicated Relationship Manager. You will also receive financial benefits on account rates, credit cards, and loans. Additionally, you will be provided with a free chequebook and a safe box.
https://www.nbe.com.eg/NBEPlatinum/PlatinumPlus.aspx?lang=EN
Benefits
What are the Platinum Plus segment benefits?
As an NBE Platinum Plus client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans, in addition to a free chequebook and a safe box. For more information on the detailed financial benefits, please v...
https://www.nbe.com.eg/NBEPlatinum/PlatinumPlus.aspx?lang=EN
Benefits
Are there any discounts or special rates on any product for Platinum Plus customers?
Once you become an NBE Platinum Plus client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans, in addition to a free chequebook and a safe box. For detailed information, please visit the provided ...
https://www.nbe.com.eg/NBEPlatinum/PlatinumPlus.aspx?lang=EN
Benefits
What are the benefits I will get when I become a Platinum Elite client?
Once you become an NBE Platinum Elite client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and safe box. For detailed information on the financial bene...
https://www.nbe.com.eg/NBEPlatinum/PlatinumElite.aspx?lang=EN
Benefits
What benefits can a Platinum Elite customer enjoy?
Once you become an NBE Platinum Elite client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and safe box. For more information on the financial benefits...
https://www.nbe.com.eg/NBEPlatinum/PlatinumElite.aspx?lang=EN
Benefits
Will there be any benefits or discounts when I become a Platinum Elite customer?
Once you become an NBE Platinum Elite client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and a safe box. For more details on the financial benefits, ...
https://www.nbe.com.eg/NBEPlatinum/PlatinumElite.aspx?lang=EN
Benefits
What are the Platinum Elite segment benefits?
Once you become an NBE Platinum Elite client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. Additionally, you will receive a free chequebook and safe box. For further information on the compre...
https://www.nbe.com.eg/NBEPlatinum/PlatinumElite.aspx?lang=EN
Benefits
Are there any discounts or special rates on any product for NBE Platinum Elite customers?
Once you become an NBE Platinum Elite client, you will enjoy a unique banking experience through a special lounge, a dedicated Relationship Manager (RM), and financial benefits on account rates, credit cards, and loans. You will also receive a free chequebook and a safe box. For more detailed information on the financi...
https://www.nbe.com.eg/NBEPlatinum/PlatinumElite.aspx?lang=EN
Debit Cards
Which debit card will I receive when I become a platinum customer?
Once you become an NBE Platinum client, you will be eligible for a Mastercard Platinum Debit Card with a wide range of unique benefits. For more information about Mastercard Platinum benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22Platinum%20Debit%20Card_18721%22%7D
Debit Cards
What will be the issued card for me if I become a Platinum customer?
Once you become an NBE Platinum client, you will be eligible for a Mastercard Platinum Debit Card with a wide range of unique benefits. For more information about Mastercard Platinum benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22Platinum%20Debit%20Card_18721%22%7D
Debit Cards
Is there a debit card that offers special benefits specifically for platinum customers?
Once you become an NBE Platinum client, you will be eligible for a Mastercard Platinum Debit Card with a wide range of unique benefits. For more information about Mastercard Platinum benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22Platinum%20Debit%20Card_18721%22%7D
Debit Cards
What will be the issued card for me if I become a Platinum Plus customer?
Once you become an NBE Platinum Plus client, you are eligible for a Mastercard World Debit Card with a range of unique benefits. For more information on Mastercard World benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22World%20Debit%20Card_18688%22%7D
Debit Cards
2) Is there a debit card with special benefits for Platinum Plus?
Once you become an NBE Platinum Plus client, you will be eligible for a Mastercard World Debit Card with a wide range of unique benefits. For more information about Mastercard World benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22World%20Debit%20Card_18688%22%7D
Debit Cards
What will be the issued card for me if I become a Platinum Elite customer?
Once you become an NBE Platinum Elite client, you will be eligible for a Mastercard World Elite Debit Card with a wide range of unique benefits. For more information about Mastercard World Elite benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22World%20Elite%20Debit%20Card_18689%22%7D
Debit Cards
Is there a debit card with special benefits for Platinum Elite clients?
Once you become an NBE Platinum Elite client, you will be eligible for a Mastercard World Elite Debit Card with a wide range of unique benefits. For more information about Mastercard World Elite benefits, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22DepitCardsID%22%2C%22ProductID%22%3A%22World%20Elite%20Debit%20Card_18689%22%7D
Safe Boxes
Will I be eligible to rent a safe box as a platinum customer?
Once you become an NBE Platinum client, you will enjoy a 25% discount on safe deposit box fees at available boxes in designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
1) Will I be able to rent a Safe Deposit Box if I am a Platinum Plus customer?
Once you become an NBE Platinum client, you will enjoy a 25% discount on safe deposit box fees on the available boxes in the designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
Is there any discount on Safe Boxes for Platinum customers?
Once you become an NBE Platinum client, you will enjoy a 25% discount on safe deposit box fees on the available boxes in the designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
What are the fees for Safe Boxes for Platinum customers?
As an NBE Platinum client, you will enjoy a 25% discount on safe deposit box fees at designated branches with priority reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
Will I be able to rent a Safe Deposit Box if I am a Platinum Plus customer?
Once you become a Platinum Plus client, you will enjoy a 50% discount on safe deposit box fees at available boxes in designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
Is there any discount on Safe Deposit Boxes for Platinum Plus customers?
Once you become a Platinum Plus client, you will enjoy a 50% discount on safe deposit box fees on available boxes in designated branches, with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
3) What are the fees for the Safe Deposit Boxes for Platinum Plus customers?
Once you become an Platinum Plus client, you will enjoy a 50% discount on safe deposit box fees on the available boxes in the designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
Will I be able to rent a Safe Deposit box if I am a Platinum Elite customer?
Once you become a Platinum Elite client, you will enjoy a 50% discount on safe deposit box fees for the available boxes in designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
Is there any discount on safe deposit boxes for Platinum Elite customers?
Once you become a Platinum Elite client, you will enjoy a 50% discount on safe deposit box fees for the available boxes in designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Safe Boxes
3) What are the fees for the Safe Deposit Boxes for Platinum Elite customers?
Once you become an Platinum Elite client, you will enjoy a 50% discount on safe deposit box fees on the available boxes in the designated branches with priority to reservations.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
What are the fees for platinum chequebooks? ?
As an NBE Platinum client, you will get 1 free 25-page chequebook per year. You can find out more about the fees through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
How many chequebooks can I get as a Platinum customer?
As an NBE Platinum client, you will receive 1 free 25-page chequebook per year. For more information on fees, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
Are there any special discounts on chequebooks when I am a Platinum customer?
As an NBE Platinum client, you will get 1 free 25-page chequebook per year. For more information about fees, please visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
How many chequebooks can I get as a Platinum Plus customer?
As a Platinum Plus client, you will receive two free 25-page chequebooks per year. For more information on fees, visit this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
Is there any special discount on chequebooks when I am a Platinum Plus customer?
As a Platinum Plus client, you will receive 2 free 25-page chequebooks per year. You can find more information about fees via this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
How many chequebooks can I get as a Platinum Elite customer?
As a Platinum Elite client, you will receive 3 free 25-page chequebooks per year. You can find out more about the fees by following this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Chequebooks
Are there any special discounts on chequebooks when I am a Platinum Elite customer?
As a Platinum Elite client, you will receive 3 free 25-page chequebooks per year. You can find out more about the fees through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams=%7B%22CategoryID%22%3A%22Tariff%22%7D
Platinum Family
Can I include a family member to enjoy the platinum services and benefits?
Family members will benefit from the services and benefits starting from NBE Platinum Plus and NBE Platinum Elite clients. Then, the family member will enjoy the platinum services.
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Platinum Family
Can I include my wife in the Platinum Family services?
Family members will benefit from the services starting from NBE Platinum Plus and NBE Platinum Elite clients. Then, the family member will enjoy the Platinum services.
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Platinum Family
Can I include my kids in the Platinum services?
Family members will benefit from the services starting from NBE Platinum Plus and NBE Platinum Elite clients. Then, family members enjoy the Platinum services.
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Platinum Family
How can a family member be included in the Platinum Family?
Family members will benefit from the services/benefits starting from NBE Platinum Plus and NBE Platinum Elite clients. Then, the family member will enjoy the platinum services.
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Platinum Family
Who can I include in the Platinum Family plan?
Family members will benefit from the services/benefits starting from NBE Platinum Plus and NBE Platinum Elite clients. Then, family members will enjoy the Platinum services.
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Credit Cards
Which credit card will I receive as a platinum customer?
As an NBE Platinum client, you are eligible for all credit cards based on the credit policy (either secured or unsecured). If used during the first month of issuance, you can enjoy a 50% discount on the card issuance fee (This applies to Visa Platinum and Mastercard Platinum cards)
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22MasterCard%20Platinum_6322%22%7D
Credit Cards
What credit card can I get as a Platinum customer?
As an NBE Platinum client, you will be eligible for all credit card types based on the credit policy (either secured or unsecured). If you use the card in the first month of its issuance, you will be able to enjoy a 50% discount on the card issuance fee (This is valid for Visa Platinum and Mastercard Platinum cards).
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22MasterCard%20Platinum_6322%22%7D
Credit Cards
I want a Platinum credit card. What credit card will I get when I am a Platinum customer?
As an NBE Platinum client, you will be eligible for all credit card types based on the credit policy (either secured or unsecured). If you use the card in the first month of its issuance, you will be able to enjoy a 50% discount on the card issuance fee. (This is valid for Visa Platinum and Mastercard Platinum cards).
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22MasterCard%20Platinum_6322%22%7D
Credit Cards
What credit card can I get as a Platinum Plus customer?
As an NBE Platinum Plus client, you will be eligible for all credit card types based on the credit policy (either secured or unsecured). If you use the card in the first month of its issuance, you will enjoy a 100% discount on the card issuance fee. This applies to Visa Signature and Mastercard World cards.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22Mastercard%20World_17669%22%7D
Credit Cards
What credit card will I get when I am a Platinum Plus customer?
As an NBE Platinum Plus client, you are eligible for all credit cards based on your credit policy (either secured or unsecured). If you use the card in the first month of its issuance, you can enjoy a 100% discount on the card issuance fee. This applies to Visa Signature and Mastercard World cards.
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22Mastercard%20World_17669%22%7D
Credit Cards
What credit card can I get when I am a Platinum Elite customer?
As an NBE Platinum Elite client, you will be eligible for all credit card types based on the credit policy (either secured or unsecured). If used in the first month of issuance, you will enjoy a 100% discount on the card issuance fee (This is valid for Visa Infinite and Mastercard World Elite cards).
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22Mastercard%20World%20Elite_17670%22%7D
Credit Cards
I want a Platinum Elite credit card. What credit card will I get when I am a Platinum Elite customer?
As an NBE Platinum Elite client, you are eligible for all types of credit cards according to the credit policy (either secured or unsecured). If used during the first month of issuance, you can enjoy a 100% discount on card issuance fee (This is valid for Visa Infinite and Mastercard World Elite cards).
https://www.nbe.com.eg/NBE/E/#/EN/ProductDetails?inParams=%7B%22CategoryID%22%3A%22CreditCardsID%22%2C%22ProductID%22%3A%22Mastercard%20World%20Elite_17670%22%7D
Other Benefits
What are the other benefits (non-financial benefits) for platinum customers?
Once you become an NBE Platinum client (Platinum/Platinum Plus/Platinum Elite), you will enjoy a range of non-financial benefits, such as Roadside Assistance, Concierge Services, Al-Ahly Medical Services, and much more. You can explore all the non-financial benefits in detail through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Is there a concierge service for Platinum customers?
Once you become an NBE Platinum client (Platinum/ Platinum Plus/ Platinum Elite), you will enjoy a range of non-financial benefits, such as Roadside Assistance, Concierge Services, Al-Ahly Medical Services, and more. You can explore all the non-financial benefits in detail through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there roadside assistance services for Platinum customers?
Once you become an NBE Platinum client (Platinum/ Platinum Plus/ Platinum Elite), you will enjoy a range of non-financial benefits, such as Roadside Assistance, Concierge Services, Al-Ahly Medical Services, and much more. You can explore all the non-financial benefits in detail through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there any discounts or promotions that I can get from a third-party vendor when I am a Platinum customer?
As an NBE Platinum client (Platinum/Platinum Plus/Platinum Elite), you will enjoy a range of non-financial benefits, including Roadside Assistance, Concierge Services, Al-Ahly Medical Services, and more. You can explore these benefits in detail through this link.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Is there a concierge service for Platinum Plus customers?
لا، لا يوجد مجال استشارة مسبوقة
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there roadside assistance services for Platinum Plus customers?
Yes, Platinum Plus customers can take advantage of roadside assistance services.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there any discounts or promotions available from a third-party vendor when you are a Platinum Plus customer?
No, as a Platinum Plus customer, you can take advantage of exclusive offers and promotions offered by the bank directly.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Is there a concierge service for Platinum Elite customers?
لا يوجدخدمة استشارة özelة لل/customers اللي من فئه الڤيليت مين.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there roadside assistance services for Platinum Elite customers?
Yes, platinum elite customers are covered by roadside assistance services.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Other Benefits
Are there any discounts or promotions available from a third-party vendor to Platinum Elite customers?
As a Platinum Elite customer, you may be eligible for exclusive discounts and promotions through our partnership with reputable third-party vendors.
https://www.nbe.com.eg/NBE/E/#/EN/ProductCategory?inParams={%22CategoryID%22%3A%22283%22}
Debit Cards
What is a debit card for individuals?
A debit card is an e-payment card issued to NBE's customers holding current/savings accounts.
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Debit Cards
I want to issue a debit card?
It is an electronic payment card issued for NBE's customers who are holding current/savings accounts.
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Debit Cards
What types of debit cards are issued for individuals?
NBE provides a wide range of products and services, including different segments. They offer various types of debit cards, as explained in more detail on their official website (www.nbe.com.eg)
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Debit Cards
What are the types of debit cards issued for individuals?
NBE offers a range of products, including various types of debit cards for individuals. For more information, please visit NBE's official website at www.nbe.com.eg.
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Debit Cards
How can I apply for a debit card as an individual?
A debit card is automatically issued to customers who open an account with NBE for the first time.
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Debit Cards
Are debit cards available at NBE?
A debit card is automatically issued when a customer opens an account with NBE for the first time.
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Debit Cards
How can I collect my debit card after its issuance for individuals?
Debit cards are sent to the customer's registered address in the system.
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Debit Cards
Can I collect my debit card from the branch after it is issued?
Debit cards are sent to the customer's registered correspondence address in the system.
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Debit Cards
Can I receive my debit card at home?
Debit cards are delivered to the customer's registered correspondence address in the system.
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Debit Cards
How can I activate my debit card for individuals?
Debit cards are activated through NBE's ATMs, Al Ahly Net, NBE Mobile and NBE call center 19623.
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Debit Cards
Can I activate my debit card through an ATM?
Debit cards are activated through NBE's ATMs, Al Ahly Net, NBE Mobile and NBE call center 19623.
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Debit Cards
What is the activation process for debit cards?
Debit cards are activated through NBE's ATMs, Al Ahly Net, NBE Mobile and NBE call center (19623)
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Debit Cards
What are the card activation channels for debit cards?
Debit cards can be activated through NBE's ATMs, Al Ahly Net, NBE Mobile, and NBE call center (19623)
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Debit Cards
How to activate my new debit card for the first time?
Debit cards are activated through NBE's ATMs, Al Ahly Net, NBE Mobile and NBE call center (19623).
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Debit Cards
Can a supplementary card be issued for individuals who have debit cards?
Yes, a supplementary card can be issued.
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Debit Cards
Can I issue a supplementary debit card?
Yes, a supplementary debit card can be issued.
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Debit Cards
Can more than one account be linked to a debit card for an individual?
Yes, More than one of the customer\u2019s current/savings accounts can be linked to the debit card.
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Debit Cards
Can I link all my accounts to my debit card?
Yes, More than one of a customer's current or savings accounts can be linked to the debit card.
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Debit Cards
Can transfers be made between accounts using the debit card?
Transfers can be made between accounts linked to the debit card through ATMs, Al Ahly Net, and NBE Mobile.
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Debit Cards
How can I transfer money between my bank accounts using my debit card?
Transfers can be made between accounts linked to the debit card through ATMs, Al Ahly Net, and NBE Mobile.
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Debit Cards
Can the debit card be used for online shopping?
Yes, a debit card can be used for online shopping.
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Debit Cards
Can I pay for online transactions or shopping using a debit card?
Yes, Debit cards can be used for online shopping.
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Debit Cards
What is the contactless feature for debit cards that individuals can use?
The contactless feature lets you enjoy a convenient and safe shopping experience by tapping the card only. The maximum limit per transaction without entering the PIN is EGP 600 (as amended by the Central Bank of Egypt "CBE").
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Debit Cards
Do debit cards support the contactless feature?
The contactless feature allows for a convenient and safe shopping experience by tapping the card only. The maximum limit per transaction without entering the PIN is EGP 600 (as amended by the Central Bank of Egypt).
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Debit Cards
Do I have to use my PIN code for every transaction?
The contactless feature lets you enjoy a convenient and safe shopping experience by tapping the card only. The maximum limit per transaction without entering the PIN is EGP 600 (as amended by the Central Bank of Egypt "CBE").
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Debit Cards
Can credit card payments be made through debit cards for individuals? ?
Only the customer's credit cards linked to their debit card can be paid.
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Debit Cards
Can I pay my credit cards through my debit card?
لا يمكن أن يُنتقَل أوراق الائتمان المالية من بطاقة الخصم إلى بطاقة الخصم، ولكن يمكن إمكانية دفع بطاقتي الائتمان من خلال بطاقة الخصم إذا كانت بطاقتا الائتمان متصلة مع بطاقة الخصم.
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Debit Cards
Can debit cards be used for government payments by individuals?
Yes, government payments can be made through debit cards in Egyptian Pounds (EGP).
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Debit Cards
Can I use my debit card for government payments?
Yes, government payments can be made through debit cards.
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Debit Cards
Can a debit card be linked to an NBE PhoneCash wallet for individuals?
Yes, a debit card can be linked to the NBE PhoneCash wallet.
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Debit Cards
Can I link my debit card to Al Ahly PhoneCash/ NBE PhoneCash wallet?
Yes, you can link your debit card to the NBE PhoneCash wallet.
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Debit Cards
Is an SMS notification sent when a debit card is used by individuals?
An SMS notification is sent when the card is used for cash withdrawals or purchases inside Egypt.
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Debit Cards
How can I control my cash/retail transactions?
An SMS notification is sent when the card is used for cash withdrawals or purchases inside Egypt.
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Debit Cards
Do I receive any notification after my transactions?
An SMS notification is sent when the card is used for cash withdrawals or purchases inside Egypt.
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What are some common banking products in Egypt?
The most popular banking products in Egypt include EGP-denominated current accounts, savings accounts, credit cards, personal loans, and mortgage facilities.
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