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4.6 Recommended WTM specific data service
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4.6.1 General
These services allow WTM users to set up or receive Circuit switched and Packet switched data calls via mobile terminals. Calls may originate either in the home PISN or in another network(s) including calls between terminals visiting another network(s). Handover may be suppressed for Data calls, e.g., by an analysis of...
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4.6.2 Circuit Switched Data
WTM circuit switched data services features are characterized by a set of attributes. A telecommunication service attribute is a specific characteristic of that service whose values distinguish it from other telecommunication services. Particular values are assigned in the relevant standards to each attribute when a gi...
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4.6.3 Point-to-Point Protocol (PPP) datagram transport
The purpose of the PPP Inter-working Service is to allow dial-up Internet access and general multi-protocol datagram transport. PPP packet transfers on the air interfaces are specified by the relevant radio packet transmission protocols. Inter-working to the PISN or public ISDN networks may be via a number of bearer se...
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4.6.4 WTM Point-to-Point Short Message Service
The WTM Point-to-Point Short Message Service (SMS) provides a mean for sending messages of limited size to and from mobile terminals as well as fixed terminals. It is anticipated that the SMS makes use of a Service Centre, that acts as a store and forward centre for the short messages. The location of the PISN Service ...
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4.6.5 Other standards related to WTM
Ideally the users of the WTM service should not see any differences in the behaviour of the service just because of a change of location. It may, however, be a problem for the visited network to identify the WTM user and to determine the correct PISN from the WTM identity provided by the cordless terminal. This problem...
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5 Packaging of WTM services
In order to help organizations implementing a WTM service of a specific ambition level, it is recommended to develop "profile standards" that specifies which standards that need to be implemented as well as the available options within the standards.
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5.1 Roaming within a single PISN
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5.1.1 Basic call
This feature package provides a minimum service level and supports only in and outgoing call to/from a roaming Wireless Terminal that roams within the boundaries of a single PISN. Profile standards should be written for Basic Call with at least the following combinations.
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5.1.1.1 Basic call with support of Home PINX supplementary services
Support of home PINX supplementary services may be achieved in many ways. At least the following options should be available. However, it is not recommended that more than one option be used at a time in a single PISN: a) Remote access; b) Signalling enquiry; c) Transport of Service Profile to visitor PINX; d) Predefin...
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5.1.1.2 Handover between PINXs
Handover between PINXs within a single PISN is a service option that can be offered as an enhancement to service package Basic call with or without the support of supplementary services.
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5.1.2 Data calls
Data calls are call unrelated services. Support of voice calls may therefore not be required in Data Terminals. However, it is expected that a voice service may be enhanced with Data calls. Handover may be offered for Data calls, but due to the possibility of breaks in the connection between the terminals and the netwo...
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5.1.3 Short Message Service (SMS)
The Short Message Service is a call unrelated services that may be combined with voice terminals as well as Data call terminals. Handover is not considered relevant to this service as the reception of a short message always should be acknowledged by the wireless terminal. If the message is not confirmed it should be re...
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5.2 Roaming between networks
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5.2.1 Basic call
This service package allows for roaming between two PISNs or between a PISN and a public network. The networks may either be directly connected or interconnected via another network (PISN or public network). Roaming into public CTM networks may imply development of inter-working functions between the identification, au...
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5.2.1.1 Basic call with support of Home PISN supplementary services
Support of supplementary services may be achieved in many ways. At least the following options should be available: a) Remote access; b) Signalling enquiry; c) Transport of Service Profile to visitor PINX; d) Predefined service profiles.
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5.2.1.2 Handover between PISNs
Handover between networks is a service option that can be offered as an enhancement to service package Basic call with or without the support of supplementary services. However, this service should not be given high priority.
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5.2.2 Short Message Service (SMS)
The Short Message Service (SMS) is a call unrelated services that may be combined with voice terminals as well as Data call terminals. Handover is not considered relevant to this service as the reception of a short message always should be acknowledged by the wireless terminal. If the message is not confirmed it should...
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5.2.3 Data calls
Data calls are call unrelated services. Support of voice may therefore not be required in Data Terminals. However, it is expected that a voice service may be enhanced with Data calls.. Handover may be offered for Data calls, but due to the possibility of breaks in the connection between the terminals and the network a ...
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7 Interaction with ISDN supplementary services
Possible interactions with public ISDN supplementary services should be included in the relevant WTM inter networking WTM standard.
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8 Roadmap for the development of WTM standards
WTM standards for PISNs already exist in ETSI, ECMA and ISO/IEC versions. These standards are, from a technical point of view, partly identical but not exact copies of each other. As the goal should be to have only one set of common international standards for WTM, it is suggested to adopt a new procedure for making WT...
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8.1 Development of new WTM standards
Figure 3: Proposed workflow for new WTM standards Start Write new ECMA standard Publish ECMA standard Fast track accepted ? Issue ISO/IEC standard Update fast tracked ECMA standard End Publish revised ECMA standard. Withdraw old version Issue ETSI standard No Modifications needed ? Fast track to ISO/IEC-JTC1? ETSI stan...
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8.2 Proposed handling of old standards
Table 47: Handling of ETSI ‘s WTM standards on Location Registration/De-registration Standard Title Date issued Proposed action ETS 300 691 [9] ed.1 Private Integrated Services Network (PISN); Cordless Terminal Mobility (CTM); Location handling services; Service description 1996-03 To be withdrawn and replaced by endor...
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1 Scope
The present document considers the inter-operator/service provider processes required to support Number Portability, in particular, the information transfer requirements. Processes include: - service establishment (including initial contact, planning, implementation & testing); - impact upon number administration; - cu...
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2 References
The following documents contain provisions which, through reference in this text, constitute provisions of the present document. • References are either specific (identified by date of publication, edition number, version number, etc.) or non-specific. • For a specific reference, subsequent revisions do not apply. • Fo...
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3 Definitions and abbreviations
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3.1 Definitions
For the purposes of the present document, the following terms and definitions apply: Relinquishing Network: Network from which the number is being ported. Directory Enquiry Service Provider: Service Provider that provides alternate Directory Services to end customers. Wholesale Billing: Billing process where the 'custo...
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3.2 Abbreviations
For the purposes of the present document, the following abbreviations apply: DIS Directory Information Systems DQ Directory Enquiry ESE Emergency Services Enterprise ISS Information Support Systems LEA Law Enforcement Agencies NO Network Operator NP Number Portability NPA Numbering Plan Administration NRA National Regu...
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4 Assumptions
Interconnect agreements are in place between involved operators, including agreed points of contact. There is an agreed timescale against which involved operators will deliver Number Portability. Each operator is responsible for ensuring that their network, and Information Support Systems, are suitably prepared to hand...
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5 Entities involved in the Porting Process
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5.1 Distribution Chain for Porting Service
The distribution chain of the porting service contains the following roles: • customer; • Service Provider (SP); • Network Operator (NO). The assumption is made that generically speaking these roles can always be identified although these roles may not be fulfilled by separate legal entities (in practical situations so...
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5.1.1 Service Provider (SP)
Service provider is defined in [1]. Examples of service provider include a service operator/reseller in the case of Service numbers.
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5.1.2 Network Operator
Network Operator is defined in [1]. Within the NP process three "different" networks can be identified: relinquishing, recipient, and donor network. Definitions of relinquishing, recipient, and donor network can be found in [1]. The relationships between relinquishing, recipient, and donor network are also visualized i...
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5.1.3 Transit network
The transit network is defined in [1]. ETSI ETSI TR 101 698 V1.1.1 (1999-07) 10
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5.2 'One-stop Shop' Model
Number portability means that a customer resigns their subscription with a service provider and contracts another subscription with another service provider without changing their number. With the one-stop shop model, the customer contacts a SP of the recipient network operator. The recipient SP takes care of the porti...
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6 Processes
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6.1 Convention
For each process, the present document identifies what it is, why it is required, what are the information flows, and what are the escalation procedures. Note that the involved entities are considered from a functional perspective; for example, in an "Onward Routeing" implementation, the donor Service Provider would ac...
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6.2 Number Portability Establishment Processes
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6.2.1 Number Portability Establishment Process Description
This is the process by which the Number Portability capability is implemented in the participating operators' networks and Operational Support Systems. This involves implementation of the Serving Network functionality, and of the ability to route based upon the Routeing Number. It is recommended that Verification and V...
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6.2.2 Rationale for the Establishment of Number Portability
This process is required because prior to Number Portability, Serving Network functionality was not required. Also there was not a requirement for use of Routeing Numbers.
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6.2.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Operator Contact Details Implementation Methodology RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Routeing Number Plan Figure 5 Figure 6 RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Test Numbers RECIPIENT SERVING TRANSIT DONOR ENTITIE...
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6.2.4 Escalation Procedures
This process is the basis upon which operators will perform Number Portability. Therefore any failure to reach agreement during this process will necessitate escalation to an appropriate regulatory, or arbitration, body.
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6.3 Number Portability Maintenance Processes
This subclause defines the processes required to maintain the Number Portability capability between Service Providers following completion of the Establishment process. It details new procedures and identifies links to existing interconnect procedures which should be operating as business as usual, i.e. forecasting, ro...
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6.3.1 Network Changes
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6.3.1.1 Network Changes Process Description
This process is used when operators make changes to their networks (either internal or to Points of Interconnect) which affect the Routeing plan agreed during the Establishment process. ETSI ETSI TR 101 698 V1.1.1 (1999-07) 12
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6.3.1.2 Rationale for the Network Change Process
As operators evolve their networks to meet the ever-growing demand, network changes need to be reflected in the Number Portability Routeing plan. Examples of when such changes can occur, dependent upon the architectural solution, are: a) introduction of new numbering resource; b) movement of numbering resources within ...
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6.3.1.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Nature of Change Impact upon Routeing Plan Timing Impanct upon Capacity Forecast Figure 9
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6.3.1.4 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution.
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6.3.2 Capacity Planning
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6.3.2.1 Description of the Capacity Planning Process.
This is the process by which operators exchange information as to forecast capacity requirements between (and in certain circumstances within) networks.
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6.3.2.2 Rationale for the Capacity Planning Process
In certain scenarios, for example, All Call Query, this incremental process is not required above "business as usual" processes. However for implementations where the Donor Network performs some, or all of, the Serving Network functionality, these processes are required in order that the Donor Network (and Transit Netw...
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6.3.2.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Quantiity of Numbers to Be Ported RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Volume of Calls to Ported Numbers Figure 10 Figure 11
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6.3.2.4 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution.
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6.3.3 Customer Changes
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6.3.3.1 Description of the Customer Changes Process
This is the process by which a change to the Routeing Number used to complete calls to a particular customer is registered.
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6.3.3.2 Rationale for the Customer Changes Process
This process is required to allow movement of customers within the recipient network. NOTE: If the implementation adopted is such that the routeing number identifies only the recipient network, or Routeing Numbers are not passed across network boundaries, this process is not required.
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6.3.3.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Nature of Change Timing of Change Figure 12
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6.3.3.4 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution. ETSI ETSI TR 101 698 V1.1.1 (1999-07) 14
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6.4 Number Portability Porting Processes
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6.4.1 Sequence of Events During Porting Processes
The porting processes must be designed to minimize disruption for the customer. Therefore, the sequence of events is very important, especially for directly involved entities. In this clause, the sequence of events is explained. The flow is applicable to the Porting Process, to the Return to Donor process, and to the S...
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6.4.1.1 Administrative Phase
This phase is initiated by a customer obtaining service from the recipient service provider requesting that they retain their existing number. During this phase, the recipient service provider will have to ensure that there are no issues which will prevent the number from being ported, by co-ordinating with the relinqu...
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6.4.1.2 Preparation Phase
This phase involves the preparation of the affected networks to carry out the port of the number.
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6.4.1.3 Porting Phase
This phase is when the port of the number actually takes place. Typically, the changes in the recipient network will be activated, then the serving, donor and/or relinquishing networks will activate the relevant changes to implement the port of the number. The order of activating network changes is determined by the us...
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6.4.1.4 Case 1
A serving network supplies a routeing number for routeing the call to the recipient exchange, or to the network termination point in the recipient network. In this case the order of notification is first recipient network then serving networks.
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6.4.1.5 Case 2
A serving network supplies a routeing number for routeing the call to the recipient network, or a point of interconnect of the recipient network, or supplies a routeing number for routeing internal in the serving network only. In this case the order is first recipient network, then relinquishing network and finally ser...
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6.4.1.6 Information Phase
This phase informs other affected parties that the port has taken place. Typically, this will include: • organizations responsible for directory enquiry services, see subclause 6.6.1; • administrators of billing systems, see subclause 6.6.2; • regulatory bodies (e.g. Numbering Plan Administration (NPA)) where regulatio...
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6.4.2 Porting Processes
There are four main types of Number Porting. These are: a) initial porting; b) subsequent porting; c) return to donor; d) customer cessation.
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6.4.2.1 Initial Porting Process
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6.4.2.1.1 Geographic Numbers
Single Line Porting Process.
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6.4.2.1.2 Description of the Single Line Porting Process
This is the process by which an individual customer (single line) ports from a Donor Network to a Recipient Network.
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6.4.2.1.3 Rationale for the Single Line Porting Process
In order to allow customers to change their service provider whilst retaining the same ITU-T Recommendation E.164 [2] Public Telecommunication Number.
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6.4.2.1.4 Information flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Evidence of Customer Validation Numbers to Be Ported Timing of Port RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Routeing Information NOTE: In certain implementations, which do not use routeing numbers, the exchange of this information may not be ...
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6.4.2.1.5 Non-Geographic Numbers Porting Process
Void.
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6.4.2.1.6 Description of the Non-Geographic Number Porting Process
This is the process by which an individual customer, with a non-geographic number, ports from a Donor Network to a Recipient Network.
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6.4.2.1.7 Rationale for the Non-Geographic Number Porting Process
In order to allow customers to change their non-geographic service provider whilst retaining the same ITU-T Recommendation E.164 [2] Public Telecommunication Number(s).
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6.4.2.1.8 Information Flows
Where non-geographic numbers are allocated on an individual basis by a central administrative authority, there is no "donor" network, so information flows to/from donor network operators in the diagrams below should be treated as being from the relinquishing network. RECIPIENT SERVING TRANSIT DONOR ENTITIES Information...
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6.4.2.1.9 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution.
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6.4.2.1.10 Subsequent Portability Process
Void.
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6.4.2.1.11 Description of a Subsequent Portability Process
This is the process by which an individual customer ports from a one Recipient Network to another.
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6.4.2.1.12 Rationale for the Subsequent Portability Process
In order to allow customers to change their service provider whilst retaining the same ITU-T Recommendation E.164 [2] Public Telecommunication Number. ETSI ETSI TR 101 698 V1.1.1 (1999-07) 19
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6.4.2.1.13 Information Flows
RELIN- QUISHING NETWORK TRANSIT DONOR RECIPIENT ENTITIES Information Flows SERVING ENTITIES Information Flows Routeing Information RELIN- QUISHING NETWORK TRANSIT DONOR RECIPIENT SERVING Evidence of Customer Validation Numbers to be Ported Timing of Port Figure 24 Figure 25 RELIN- QUISHING NETWORK SERVING TRANSIT DONOR...
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6.4.2.1.14 Escalation Procedure
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution. Note on Initial porting vs. Subsequent Portability Process. The only difference between the Initial Porting Process and the ...
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6.4.2.2 Void
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6.4.2.3 Return to Donor Process
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6.4.2.3.1 Description of the return to Donor Process
This is the process by which an individual customer returns to the Donor Network that originally served them. NOTE: This is only relevant where numbers are assigned in ranges to operators. ETSI ETSI TR 101 698 V1.1.1 (1999-07) 20
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6.4.2.3.2 Rationale for the return to Donor Process
In order to allow customers to change their service provider whilst retaining the same ITU-T Recommendation E.164 [2] Public Telecommunication Number.
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6.4.2.3.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Evidence of Customer Validation Numbers to be Ported Timing of Return RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Confirmation of Readiness to Port Figure 27 Figure 28
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6.4.2.3.4 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution.
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6.4.2.4 Customer Cessation Process
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6.4.2.4.1 Description of the Customer Cessation Process
This is the process by which a number is returned to the Donor network following a ported customer ceasing service. NOTE: This is only relevant where numbers are assigned in ranges to operators.
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6.4.2.4.2 Rationale for the Customer Cessation Process
In many regulatory environments, a condition is placed that ported numbers should revert to the Donor if the customer ceases to take service.
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6.4.2.4.3 Information Flows
RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Evidence of Customer Validation Numbers to be Ported Timing of Return RECIPIENT SERVING TRANSIT DONOR ENTITIES Information Flows Confirmation of Readiness to Port Figure 29 Figure 30 ETSI ETSI TR 101 698 V1.1.1 (1999-07) 21
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6.4.2.4.4 Escalation Procedures
As these processes occur at an operational level, failure to resolve issues by operational staff will result in escalation to already identified Higher Level Interconnect Managers for resolution.
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6.5 Number Portability Fault Handling Processes
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6.5.1 Fault Identified During Porting
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6.5.1.1 Description of the "Fault Identified During Porting" Processes
These processes encapsulate the fault handling procedures to be used if a port is unsuccessful.
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6.5.1.2 Rationale for the "Fault Identified During Porting" Processes
These processes are required to assure that a seamless service is provided to customers.
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6.5.1.3 Information Flows
SCENARIO DIALOGUE TO ENABLE PROGRESSION OF FAULT-HANDLING BETWEEN OPERATORS Recipient Network identifies port has failed Recipient notifies donor, attempt made to rectify fault. If unsuccessful, is put on hold until fault is rectified, or cancelled by recipient. Donor or Serving Network identifies Port has failed Donor...
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6.5.2 Fault identified after porting
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6.5.2.1 Description of the 'Fault Identified After Porting' process
These processes encapsulate the fault handling procedures to be used if a fault subsequently develops on the routeing of calls to a ported number.