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01 star | It is the busiest holiday week of the year and they have one man working and two broken kiosks. 1 hour wait. I would do half a star if possible. | [
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01 star | Horrible treatment. The worst management team ever. They are not interested in helping with your situation at all, they have your money and dont care what condition the vehicle is in and whether or not your experience with the vehicle was good or bad. Unfortunately, until people read the reviews and stop renting from t... | [
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01 star | 45 minute wait for a car I reserved a month ago??? Ridiculous. The staff seemed unsympathetic to everyone. In addition, there is a lot full of cars for club gold members. Never again will I rent from this Hertz. | [
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01 star | I rent from Hertz every week and have been a Presidential Circle member for several years. I have probably rented from over a 100 different Hertz locations. This one is by-far the WORST.....EVER! \n\nThe shuttle is super slow and with one shuttle running, the wait feels like an eternity. The shuttle driver just sits... | [
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01 star | Very, very slow service. Inadequate staffing for the volume of customers and nobody seems in a hurry to help. Find another rental car service at Charlotte airport. | [
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01 star | Lousy scratched up car. 20k miles on it. No USB port. But it was clean and ran well. \n\nThe shuttle back to the airport was hilariously bad. The guy sat I'm the lot empty for 10 mins, them proceeded to wait until he was sardine full before he left event though two other shuttles were there. Traffic was horrible and h... | [
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01 star | This service really sucks. Reservations are not honored even if prepaid. Only highly \"upgraded\" cars are available. \nAs I sit here four over an hour I know I will NEVER use hertz again. | [
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12 star | Oh my God. The shuttle ride from the terminal to this Hertz was interminable. Incredible traffic on the access road, partially due to construction and partially due to the road being far too small for the amount of traffic it handles, meant it took us about 30 minutes to traverse the short distance to the Hertz facilit... | [
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01 star | The worst service and slowest employees I've ever seen. Tons of Hertz reps lurking around, line keeps on getting bigger & bigger - no one even bothers to consider opening another counter. Its an embarassing service. I would give it zero stars if I could. | [
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12 star | Friendly staff, but poor service...\n\nI showed up and had reserved a full size car. The gentleman asked if I wanted a Toyota Camry, I said sure and then asked if Altima was also in this class. It was and I told him I'd prefer that. It wasn't until we were nearly complete that he mentioned this was an upgrade. Appar... | [
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01 star | ****Watch Your Pennies, and Your Dollars***\n\nReserved a standard car w / no upgrades and unlimited mileage for a trip. Prior to reserving, I joined Hertz gold plus rewards to get any additional discount available. Arrived at hertz, lobby was packed. A woman walked along side the line and asked were there any gold plu... | [
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01 star | Stay away. The whole experience was terrible.\n\nI was shown to a phone kiosik to check in with an agent through a video-conference. That was not ideal. Do I want to hold an old school phone to my ear while trying to find reservation documents, holding my license up to the camera, etc? Disaster! I felt like I was visit... | [
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01 star | So far...not so good. We are waiting in the lobby with 20+ other renters. We've been here 30 min, and those finally getting cars have been waiting 2hrs. I use Yelp all the time, and this was the one time i didn't check a place out before paying for a rental...huge mistake! Look at other rental locations reviews, they a... | [
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01 star | Terrible service, long lines, broken kiosks. Go with another rental car at CLT it will be well worth your time and money to avoid this sh*t show. I had a deadline departure time to be in my car. I figured an hour was plenty of time to catch the shuttle and pick up my car. Nope...incompetence reigns supreme. Shouldn't e... | [
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23 stars | We made our reservation through Priceline and were really worried based on the previous reviews. Our plane was on time and made it to the Hertz location only having to wait about 5 minutes for the bus. There was only one person in front of us in line and we were out of there in less than 10 minutes with no pressure for... | [
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01 star | The worst place to rent a car from !! They have no cars . Must wait almost 2 hours for a car and they don't care ! Stay away | [
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12 star | Well, I agree...never again with Hertz at CLT airport. 20 min wait for shuttle followed by huge lines and 2 clerks at off site location. Then we went out to find a car with dents and scratches and no one wanting to document the damage. Guy walking around cars said person at gate would do it as we left and then \"...... | [
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01 star | This is the first time ever I wrote a bad review but I am just that frustrated with Hertz CLT. I was nodding my head on all the negative reviews on Hertz CLT location cause that is my personal experience also. I am a Gold Circle member but apparently it makes no difference at this location. I got on-time Carfirmatio... | [
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01 star | Quite possibly the SLOWEST moving place on earth. Took over 30 mins to get a car. \n\nWait line is slow and long to get keys and then super long wait for car to be pulled up. \n\nDoesn't this place know that every other rental place is more efficient?\n\nAvoid this one if you can. | [
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01 star | Do not rent here. Bait and switch. Book a car at a rate and then they give you a smaller car, which shoild be at lower rate, at the same higher rate originally booked. No wonder they only hsve a 1 star rating. So much for being #1. Guess they've gottrn to big and are full of themselves. Don't bother asking for ma... | [
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23 stars | Uuuuuuh this place isn't so bad it hertz but it does hertz a bit. I got my car through orbitz and granted it was Christmas eve so it was crowded, which I can understand. What I couldn't understand was why it took 20 minutes to check in each customer! I waited at least 30 minutes in line... I mean I've used Dollar, Al... | [
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45 stars | I rent from National in Charlotte about once a month, and I'm consistently happy. With Emerald Club, no lines at all, and there is always a good selection of cars (including hybrids). Fast, friendly and efficient. | [
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01 star | Showed up in NC for a business meeting. The National shuttle driver was very nice and helpful. As soon as we got off the shuttle things turned unorganized. People wondering around the lot to pick out their cars.....and many employees standing around smiling ....okay fine. \n\nWe picked out our car, which I admit is... | [
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23 stars | Was treated kindly and quickly. Saw some others mischarged, and yet others bogusly arguing charges that seemed legit. The place didn't seem to have a protocol for what to do when customers go ape-$h!+ over fuel charges. It's just annoying overall to witness as a customer who is already mildly stressed about flights, et... | [
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01 star | DO NOT BOOK A RENTAL CAR THROUGH NATIONAL. \n\nOur shuttle driver Terry was fantastic & friendly, then we arrived at the lot!\n\nOur reservation was made through the employer. I would never have chosed National Car Rental. THE worst I have ever experienced. I normally book with Enterprise, Hertz, and Avis. Or just rese... | [
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23 stars | No complaints here. The workers at the desk are informative, shuttle drivers are helpful (outside of Door C), choosing a car is fast/convenient and the drop-off process is easy. I've only had a rental car through work so it's nice not having to fit the bill, but I guess I'd look for a cheaper option if I were paying ou... | [
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23 stars | Ordinarily I have good service from National and even great in some locations, especially given that I'm executive aisle and can also choose from emerald aisle cars. However, not only did they not have any cars for executive and emerald aisle, they had several people waiting in line for cars. So, I had to go to the c... | [
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12 star | At the CLT location counter we were offered an upgrade (we had reserved a premium car, which was going to be a Ford Taurus, not sure that this is considered \"premium\")however, we took the upgrade for a week rental to an Infiniti SUV (there were 4 of us). My rental costs were almost $1000 for the week and the car was... | [
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01 star | Nice selection of cars, pretty good pick-up/ drop-off and some great staff but BEWARE of one of the ladies on front desk which can take away all the good in a sec. She will try to squeeze as much money to give you a car of your choice. If you are using corporate rate, she will try her hardest not to honor any of the de... | [
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45 stars | Great selection, great service. Reccommended... | [
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45 stars | The staff was very nice and helpful because I signed up for the Emerald program which made the return of the car so easy. The rental location is very close to the airport through shuttle. Recommended. | [
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45 stars | We love being part of the Emerald club. Debbie was great. Our goto car rental location. | [
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01 star | I've heard of supply demand but this place truly capitalized on other rental car companies in airport being unavailable. $600 for 4 day rental of a ridiculous Mustang! I took for the day then reserved a vehicle with Avis the next day.\n\nEnterprise also doesn't have a preferred program worthwhile...\n\nI'll stay with... | [
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45 stars | The most seamless car rental experience ever. The agents were super friendly and helpful, and it was really easy getting the car, dropping off, etc. Recommend. | [
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23 stars | Very crowded Enterprise location based on the fact they are at the airport. They seem to do a decent job of staffing the place so that keeps the flow of folks moving pretty well.\n\nNo real complaints, I found the car to be ample and suitable. The only bad thing is, like most rentals, I hate having to judge if I need... | [
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45 stars | After a fiasco with another car company, I showed up with tears in my eyes at the Enterprise counter. Maleah was so incredibly helpful and caring. The group that helped me at the actual car rental site was equally professional and you could tell that they enjoyed working with each other. Even though other car rental pl... | [
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01 star | Enterprise. First time because AMEX for whatever reason didn't book National this time. They even told me it was the same company which is clearly not the case.\n\nArriving, the guy propose me all the insurance that I have to take. It increases the price of the renting by 3... (400$ to +1200$) So from cheap prices AMEX... | [
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45 stars | Amazing customer service. Quick, friendly, great car selections and they give you the option to choose which car you would like from their lot. Fast shuttle to take you to the airport. Can't believe how smooth and fast everything went. | [
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01 star | Worse check-in system yet encountered in my travels. About a 20+ minute wait after checking-in at the counter. Will not go here again. | [
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01 star | At the end of July I contacted the 800 reservation line at Alamo to make plans for a car rental from August 6-August 13 at the Charlotte airport location. I was going to be using my Hilton Honors points to secure this car, and was told by Hilton that BEFORE I took points from my bank to make sure that this location acc... | [
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23 stars | I am a big fan of Enterprise. The people all have a great attitude. This location was a bit different somewhat due to the insane amount of construction at Charlotte airport. The place was crowded and for some reason the process to get a car was painful. Waiting on 3 different lines for a car while others allow you to ... | [
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34 stars | Everyone was very friendly and accommodated my needs, particularly to return the car to a different location. They explained the process very well. The only issue that I had was that I had forgotten to pick up the direct contact information when I was in the office, and it was hard to get in contact with someone via... | [
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01 star | The chicken wings are great. Everything else was ugh. I had the shrimp with broccoli which by the way was mostly broccoli and the rice tasted like pool water. Never again!! | [
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01 star | This place used to be good. It is convenient to me and while not great, it at least, was decent Chinese take-out. Well I don;t know what happened but it is certainly no longer decent. We ordered dumplings, chicken wings, crab rangoon, spring roll, egg roll, orange beef, and hot and sour soup. Nothing was good. It all h... | [
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01 star | I ordered General Tso's chicken and beef fried rice and both were vastly sub-par. The chicken was tangy and had an off taste. The rice was soggy and the beef was over cooked. Also it took a hour and a half for the food to show up and even the egg roll was only average. I will not be ordering from this place ever again... | [
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01 star | I Must start with saying that I Can't Believe what has happened to this place! My father and I used to frequent WOK BO for years initially after them opening! The good \"WAS\" great the service \"WAS\" great and the quality was top notch. Over the past couple years they have been dwindling down Quality and Service have... | [
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01 star | This place is horrible! The ONLY reason we order from them is because they deliver. Most of the time we tolerate their food if for the grace of god they get our order correct. 2 out of the last 3 times we've ordered they have screwed up our order. It takes them normally over an hour to get our food to us. The most... | [
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01 star | Horrible customer service and when I talked to the manager she apologized but you can tell she didn't care. | [
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45 stars | When we needed to replace our heat pump, I did a ton of research on companies - even had a few of them come in and give estimates on doing so. Most of them were pretty close on price. In the end, it came down to two things that helped make the decision on which one to go with.\n\nThe first part of the decision was th... | [
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23 stars | They do good work but be aware that they do charge extra for weekend and afterhour calls.One of the sites I looked at said they had no extra charge for afterhour calls(like many now offer)but their rate is $30 more for the trip and higher rates for the repair.Just FYI | [
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23 stars | Just ate Miguel's for lunch today and got my fill of fast food Mexican for a decent price. I'm not overly impressed by the place, but it makes for a nice meal if you're in the Paw Creek area (85 and Little Rock Rd.). There's an open \"veranda\" for dining (read: a dining room with out doors or windows attached on the... | [
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45 stars | Good mexican food at a great price conveniently located near the Charlotte airport. Simple as it gets. \n\nService is friendly and food is good. All of the other reviewers do a good job of explaining the ins and outs of this place, just thought I'd chime in with a solid +1\n\nDon't come expecting fine dining, expect... | [
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34 stars | I would have never waked into this placE without the reviews from Yelp and man am I glad I did. Great food served up in a shed. Will return. | [
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23 stars | Basic little Mexican restaurant with so so service. The food is reasonably priced and relatively good. \n\nMy favorite part about this place is their outdoor seating area. Covered booths with open air windows. \n\nMy suggestion for this place would be the fajitas, something difficult to screw up. The re fried beans lea... | [
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34 stars | As other Yelpers have mentioned, ambience is not a priority here. In fact, the outside felt a little like the Bates Motel! \n\nHowever, the food is quite tasty and not expensive. I enjoy the taco combo with pulled beef, rice and beans. My companion has tried the chicken taco salad, fajitas, burritos and enchiladas. W... | [
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23 stars | I come from a Mexican family and growing up in San Diego, I have had some fantastic Mexican food and I realize that \"Mexican\" food will vary from coast to coast. I have found some good Mexican restaurants in Charlotte and I have had the chance to eat at Miguels twice. I ate there twice to give it an honest review and... | [
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45 stars | I look for a place like this near every airport I visit. There is bound to be something good and cheap around the corner, apparently pilots are good customers. Excellent basic tex-mex and really good carnitas too. I like to get the chile verde with the pork carnitas. Now my go to Mexican place in Charlotte. | [
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45 stars | I remember the first time I ate here. It was near my best friend's home, and a huge group of us went one day. I wasn't an adventurous eater then, so I ordered something that looked pretty tame. I had the nacho cheese burritos, with chicken. That was in 2001 and for the past 12 years I have ordered the same thing every ... | [
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23 stars | I think the only reason why this place has so many reviews is because it is centrally locate by several key hotels and ctl airport. If you are starving and need something quick, then this place is for you. If not, the cleanliness of the place and the over all cheap decor and picnic table furniture may scare away the sl... | [
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45 stars | I think this place is awesome and not because it has my name!! I used to go to CPCC and I would eat here at least 2-3 times a week. The chips and salsa are great and so is almost everything else on the menu. Do not let appearances fool you, this place is special. The price is dirt cheap and the quality is 5 star. The S... | [
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34 stars | I'm officially a fan. There's room for improvement but it's everything I'd look for if I was looking for a locally owned, non-chain Mexican restaurant.\n\nWe did have a service oops. I asked for cheese dip (queso) when we sat down and ordered our drinks. It never showed up. I think the waitress forgot because it wasn't... | [
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12 star | Whoever said this place has good food, doesn't know what good food is! The food was bad! Way too salty, cheese tasted like crap. The service was pitiful! I ordered water and guacamole at the same time, and the guacamole came 10 minutes before the water? The guacamole was basically avocado and onion, that's it! The chip... | [
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23 stars | Had to stay overnight in the area and the hotel suggested we try this place but that had warned us that is was a \"hole in the wall\" and that was exactly right. It could use some TLC.\n\nMoving onto the food, they have a HUGE menu. So many meals sounded so good, I had a hard time deciding. We started with the queso an... | [
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23 stars | Don't be afraid by the exterior! Lunch date here with my co-workers after our weekly meeting. First off...I really should have gps'ed the address because this place off the beaten path...or maybe too beaten. It's actually on an I-85 service road nestled between a chain hotel and an old motel. I must say I was a wee bit... | [
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45 stars | We had the fajitas for two, oh yeah! Perfectly grilled caramelized juicy goodness. Tons of food, definite doggy bag treat for lunch tomorrow. There's plenty variety on the menu to choose whatever you're feeling like. This is the best Mexican food I've had on the East Coast, no doubt in my mind. Quite clean and the pati... | [
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45 stars | Being near my office, we frequent this place for lunch. \n\nService: outstanding. Always fast and friendly, with bottomless chips and salsa that actually get refilled.\n\nFood: the food is standard Mexican fare, done simple and well. While you won't find anything truly amazing, everything I've tried has been delicious,... | [
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45 stars | Great Food, Fast Service! Don't let the looks scare you. Give it a try, you won't be disappointed! | [
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34 stars | Mexican food was the last thing on my mind for my first dinner as a newbie NC transplant from San Diego, CA. SD has great Mexican food (no surprise as Mexico is 25 minutes to the south.)\n\nYet, once again I am saved by the Yelpers. I arrive NC exhausted from flights with delays. All I want is food. This was 5 min from... | [
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34 stars | I love Miguel's. It's not fancy but the food is really good. You could miss this place easily if you weren't looking for it. But do look for it, you'll be glad you did. When you walk in, you feel like you're walking in to someone's home kitchen. There is a choice of indoor or outdoor seating. The outdoor seating is in ... | [
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23 stars | Walking distance (right next door) to the Wingate, and there's a nice outdoor seating area.\n\nI had the carnitas. It was a little overcooked, but the flavor was good. Service was so-so, I'd go back if I have a lot of time to eat, but not for a quick trip. | [
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01 star | Miguel's is a pretty ordinary joint - canteen type place. Nothing special about it. The lady who served us was so cold & uncourteous, sitting at the restaurant for half an hour felt like a chore. Am not going back to this particular one for sure! | [
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23 stars | food quality a 4, server attitude 2 so averaged at 3. said thank you after drink delivery no response repeated thank you at food delivery still no response, finally spoke when delivering check. Chips and Salsa are a 5! | [
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23 stars | I was split between a three and a four star review. The salsa was watery and bland, the dinner entry was good, and the service was good. Nothing spectacular here, and I didn't hear any of the other diners speaking Spanish. There weren't many authentic choices such as lengua, menudo, tripa, or cabeza offered. | [
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45 stars | Great food!!! Great service! Great prices! Authentic Mexican food in a casual setting. Three of us enjoyed three different entrees and all said we would definitely go back. Was close to the motel we stayed in while waiting for our next morning flight out of CLT. Wouldn't stay in that motel again but will eat at Mig... | [
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45 stars | what an amazing restaurant ...quaint, clean and friendly reasonable prices and the food was great with a unique taste. There was a constant in flow of customers the entire time we were there. Put it as a don't miss if you are flying out of Charlotte. | [
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12 star | Mixed review: chips and salsa were good, atmosphere good. I was told by my party that the chicken was good in the enchilada. My food, vegetarian burrito/cheese enchilada combo, was really basic and had no imagination in flavor. I was hoping to get a taqueria style burrito but what I got was small and boring flavor. The... | [
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12 star | The first time I went to Miguel's I ordered the fajita plate. That was pretty good. The second I brought my wife and we ordered the special Steak Burrito plate. We also ordered guacamole on the side. Nothing was authentic and nothing was fresh. The steak was like the Philly cheese steak you would get from a frozen box ... | [
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34 stars | When I first arrived in Charlotte the first order of business was where do I need to eat before going home and this was top on the list ( grilled cheese food truck is #2). We drive up to this hole in the wall style place with a wing of outdoor seating that was packed with people. We go inside and are met by our server ... | [
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34 stars | This a a quinsential hole in the wall. But the food is really really goid, as are the beers. | [
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12 star | Good bread, but steakums do not a cheesesteak make. Stick with cold subs. | [
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45 stars | This place is great for a great price. Every day there is a special which is a footlong sub for 4 bucks. Also if you get the special that day you can add the extra large drink for 99 cents! The little rock special is a Philly cheese steak with grilled opinions, lettuce, tomato, oil and vinegar and mayo. Yummy. They hav... | [
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12 star | Let's face it. Papa John's pizza is phenomenal compared to other national chains. Their ingredients are simply better. I order from this location and others very frequently. \n\nThe Freedom Dr. location sadly has a lack of attention to detail at times. More than half of the time, they do not fulfill your order as ... | [
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23 stars | I am not a huge Papa John's person. I can say though, the food from this location was not bad at all. The pizza was really good for Papa Johns and we tried the chicken bites and I really enjoyed them. \n\nIf you are a Papa John's fan I don't see this location being a let down. On the flip side, I am not a Papa John's f... | [
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23 stars | Called from the airport for a pickup and was told the van broke down so they had an employee in his POV pick me up. I got there and was helped immediately and was in my room within 5 minutes. They have old CRT TV's with the typical channels. The room was clean, odorless, and actually pretty nice.\n\nThere are many r... | [
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12 star | I hate to dis on a place that I stayed for free after being stranded in an airport after a cancelled flight....It wasn't great but it did the job. The AC was loud and made it hard to sleep, the sheets were scratchy (cheap detergent), the continental breakfast was not so yummy, but the customer service was nice and it ... | [
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23 stars | I mean, I guess its okay. But it stops there..\n\nwe stayed here b/c United airlines gave away our tickets, felt bad and bought us a room. VERY close to the airport. They have airport shuttle every 30minutes, always. \n\nbummed b/c the room service was not really room service. It was made at a separate establishment an... | [
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23 stars | Ok....I believe in giving a balanced assessment of a property when I yelp because I'd want nothing less when I read a review of a potential place to stay . \n\nThat said, my stay at country Inn was a mixed bag ...not a nightmare but there's definately room for improvement here\n\n *management take note*\n\nTHE GOOD:\n*... | [
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01 star | Horrible.....horrible.\n\nHole in the shower \nStains on carpet \nHorrible stench \n\nI could go on forever.\n\nStay here at your own peril! | [
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01 star | Gross, gross, gross!!!! \n\nFirst of all, check-in took forever! Then there was no elevators. I asked them what about being handicapped accessible? And the front desk lady got offended and babbled something under her breath. Thankfully I didn't have my big heavy luggage or I would've been pissed having to carry it up t... | [
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23 stars | It is what it is. A budget airport hotel. The staff are friendly. The free cookies are fresh and tasty. We were there from 1230 - 6. Slept in a comfy bed. Had a hot shower. No complaints. | [
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12 star | This place is promoted as a 3-star hotel. All hotels are not the same. All cities are not the same. When traveling from one region of the country into another adjust your expectations accordingly. If you are coming from the NY or SF/LA area into Charlotte then your expectations for a 3 star hotel according to the r... | [
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12 star | I recently stayed here through Priceline. I was pretty disappointed. It was overall not nearly as clean as you'd expect it and furthermore what appeared to be the manager at the front desk was berating a woman who appeared to be a new hire in front of the customers. I felt terrible for this woman. Just a terrible prese... | [
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01 star | DRAT. I booked this three star hotel via hotwire Im not an expert on the 5 star rating scale, but I thought too highly of a three star rating. Not clean, all kinds of shiz on the hallway floors, Ex. sunflower seeds, paper, in the corners you can see dirt & debre build up. The main lobby is promising, to suck you in, ... | [
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12 star | Delay after delay with USAirways and I ended up missing my connecting flight back to Florida. The airline put me up in this hotel for the night.\n\nThe keys weren't working so I had to be escorted up to my room. Anytime I wanted to leave and go back in my room, I'd have to go downstairs and have someone open the door. ... | [
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01 star | The place reminds me a lot of my freshman dorm. Peeling walls, fluorescent lighting flickering in the elevator and strange humid smells. Although my bed and bathroom were pretty clean, and the staff were really great, the hotel itself is pretty old and resembles a trucker motel. Way overpriced for what it is. | [
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01 star | This hotel is stuck in the middle of nowhere. \n\nThe restaurant staff is relatively friendly, but the space/decor is \"budget\" at best.\n\nWe had several problems with the Receptionists. Problems include: not being able to book a taxi, problems over room check-in/double booking a our room, and being rude over the pho... | [
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01 star | Nice staff.Dirty. There was fecal matter on my shower curtin. Cleanliness is not a priority here. Hotwire is the reason for all my problems. I will never do name your own price. | [
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23 stars | Louisheta (spelling, ugh, I think I was close!) and The Holiday Inn manager, Nico, were AMAZING. All the way from the airport to The Holiday Inn, we talked about teachers, how they should be higher on the pay scale, their lack of recognition of being the real heroes behind the future of tomorrow, and she was amazing a... | [
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12 star | We stayed a week for a conference. The hotel is under renovation. The rooms are really nice. The bathrooms are a little small. We were told on check in that there was free continental breakfast on Tuesday through Fridays. That was weird in itself shouldn't it be everyday? The front desk person went on to say tha... | [
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12 star | Not a total sit down restaurant, not fast food either. Order at the counter, and have the amazingly friendly staff bring it to your table.\n\nFor some Greek-American food it's not bad. By no means fancy, but it tastes pretty good. I would say it's a step above a burger joint, for some simple, inexpensive food, come he... | [
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