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Datasets:
Roy229
/
customer-support-intents-v1

Tasks:
Question Answering
Languages:
English
Size:
n<1K
Tags:
customer-support
chatbot
intents
conversational-ai
License:
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The dataset viewer is not available for this split.
Cannot extract the features (columns) for the split 'train' of the config 'default' of the dataset.
Error code:   FeaturesError
Exception:    ParserError
Message:      Error tokenizing data. C error: Expected 7 fields in line 5, saw 9

Traceback:    Traceback (most recent call last):
                File "/src/services/worker/src/worker/job_runners/split/first_rows.py", line 243, in compute_first_rows_from_streaming_response
                  iterable_dataset = iterable_dataset._resolve_features()
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 4379, in _resolve_features
                  features = _infer_features_from_batch(self.with_format(None)._head())
                                                        ~~~~~~~~~~~~~~~~~~~~~~~~~~~~^^
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 2661, in _head
                  return next(iter(self.iter(batch_size=n)))
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 2839, in iter
                  for key, pa_table in ex_iterable.iter_arrow():
                                       ~~~~~~~~~~~~~~~~~~~~~~^^
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 2377, in _iter_arrow
                  yield from self.ex_iterable._iter_arrow()
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 536, in _iter_arrow
                  for key, pa_table in iterator:
                                       ^^^^^^^^
                File "/usr/local/lib/python3.14/site-packages/datasets/iterable_dataset.py", line 419, in _iter_arrow
                  for key, pa_table in self.generate_tables_fn(**gen_kwags):
                                       ~~~~~~~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^
                File "/usr/local/lib/python3.14/site-packages/datasets/packaged_modules/csv/csv.py", line 198, in _generate_tables
                  for batch_idx, df in enumerate(csv_file_reader):
                                       ~~~~~~~~~^^^^^^^^^^^^^^^^^
                File "/usr/local/lib/python3.14/site-packages/pandas/io/parsers/readers.py", line 1843, in __next__
                  return self.get_chunk()
                         ~~~~~~~~~~~~~~^^
                File "/usr/local/lib/python3.14/site-packages/pandas/io/parsers/readers.py", line 1985, in get_chunk
                  return self.read(nrows=size)
                         ~~~~~~~~~^^^^^^^^^^^^
                File "/usr/local/lib/python3.14/site-packages/pandas/io/parsers/readers.py", line 1923, in read
                  ) = self._engine.read(  # type: ignore[attr-defined]
                      ~~~~~~~~~~~~~~~~~^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
                      nrows
                      ^^^^^
                  )
                  ^
                File "/usr/local/lib/python3.14/site-packages/pandas/io/parsers/c_parser_wrapper.py", line 234, in read
                  chunks = self._reader.read_low_memory(nrows)
                File "pandas/_libs/parsers.pyx", line 850, in pandas._libs.parsers.TextReader.read_low_memory
                File "pandas/_libs/parsers.pyx", line 905, in pandas._libs.parsers.TextReader._read_rows
                File "pandas/_libs/parsers.pyx", line 874, in pandas._libs.parsers.TextReader._tokenize_rows
                File "pandas/_libs/parsers.pyx", line 891, in pandas._libs.parsers.TextReader._check_tokenize_status
                File "pandas/_libs/parsers.pyx", line 2061, in pandas._libs.parsers.raise_parser_error
              pandas.errors.ParserError: Error tokenizing data. C error: Expected 7 fields in line 5, saw 9

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Customer Support Intents Dataset v1

Description

A curated dataset of customer support conversation examples organized by category and intent. This dataset is designed for fine-tuning customer support chatbot models.

Dataset Structure

  • category: The main category of the support request (ACCOUNT, ORDER, PAYMENT, SHIPPING, REFUND)
  • intent: The specific intent within the category
  • instruction: The customer's question/request
  • response: The appropriate support response

Categories and Intents

Category Intents
ACCOUNT create_account, delete_account
ORDER check_order_status, cancel_order
PAYMENT change_payment_method, request_refund
SHIPPING track_shipment, change_shipping_address
REFUND request_refund, check_refund_status

Usage

This dataset can be used to fine-tune customer support chatbot models. Each example provides a customer query and an appropriate response template.

License

MIT License

Citation

If you use this dataset, please cite:

  • Dataset: Roy229/customer-support-intents-v1
  • Author: Roy229
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