Publish DevOpsBench-100 v3.2.4 realism release (part 7)

100 exact Harbor-bound SRE workflows with coherent employee requests, deep evidence, and deterministic state verification.

task_files/dob100-029-rca-inventory-unbound-storage/11-source-inventory.csv

@@ -0,0 +1,7 @@
+case_id,source,status
+DOB-029,Jira,inspect
+DOB-029,GitHub,inspect
+DOB-029,Confluence,inspect
+DOB-029,Slack,inspect
+DOB-029,PagerDuty,inspect
+DOB-029,live service,inspect

task_files/dob100-029-rca-inventory-unbound-storage/12-request-email.eml

@@ -0,0 +1,10 @@
+From: release-manager@novacart.example
+To: on-call@novacart.example
+Date: Tue, 03 Mar 2026 09:00:00 +0000
+Subject: Please resolve DOB-029
+Message-ID: <dob-029-dob-029@novacart.example>
+X-Work-Item: DOB-029
+MIME-Version: 1.0
+Content-Type: text/plain; charset=utf-8
+
+The tracker captures intake only. Reconcile the live systems and leave an auditable handoff; do not follow a copied runbook blindly.

task_files/dob100-029-rca-inventory-unbound-storage/13-former-owner-email.eml

@@ -0,0 +1,10 @@
+From: release-manager@novacart.example
+To: on-call@novacart.example
+Date: Tue, 03 Mar 2026 09:00:00 +0000
+Subject: Old suggestion for DOB-029
+Message-ID: <dob-129-dob-029@novacart.example>
+X-Work-Item: DOB-029
+MIME-Version: 1.0
+Content-Type: text/plain; charset=utf-8
+
+I previously used OPS-CONTROL-2025.11. That may no longer be valid, and I did not verify today's production state.

task_files/dob100-029-rca-inventory-unbound-storage/14-service-catalog.csv

@@ -0,0 +1,11 @@
+case_id,description,kind,language,name,repo_version,service_id,team,tier
+DOB-029,"Customer-facing storefront (Next.js): browse, cart, checkout UI.",frontend,typescript,storefront-web,v3.2.4,9001,growth,1
+DOB-029,"Public API edge: routing, auth, rate limiting, traffic weighting.",backend,go,api-gateway,v5.1.0,9002,platform,1
+DOB-029,"Product catalog, pricing, and merchandising.",backend,python,catalog,v1.9.2,9003,commerce,2
+DOB-029,Cart and checkout orchestration.,backend,python,checkout,v2.6.3,9004,commerce,1
+DOB-029,"Payment capture, refunds, and settlement.",backend,python,payments,v2.7.0,9005,commerce,1
+DOB-029,Email/SMS/push notification delivery.,worker,python,notifications,v1.4.8,9006,platform,2
+DOB-029,Product search and ranking.,backend,python,search,v3.0.5,9007,growth,2
+DOB-029,"Stock levels, reservations, and warehouse sync.",backend,java,inventory,v4.3.1,9008,commerce,2
+DOB-029,Product imagery and video delivery from the object store.,backend,python,media-service,v0.9.4,9009,growth,3
+DOB-029,Consumes the event queue and builds analytics rollups.,worker,python,analytics-worker,v2.1.7,9010,platform,3

task_files/dob100-029-rca-inventory-unbound-storage/15-slo-export.csv

@@ -0,0 +1,2 @@
+case_id,description,metric,service,slo_id,threshold
+DOB-029,Inventory reservations succeed 99% of the time.,error_rate_pct,inventory,9508,1.0

task_files/dob100-029-rca-inventory-unbound-storage/16-metrics-export.csv

@@ -0,0 +1,3 @@
+case_id,environment,metric,service,value
+DOB-029,production,error_rate_pct,inventory,4.7
+DOB-029,production,latency_p99_ms,inventory,160.0

task_files/dob100-029-rca-inventory-unbound-storage/17-observability-log-slice.log

@@ -0,0 +1 @@
+{"case_id": "DOB-029", "environment": "production", "level": "ERROR", "log_id": 9019, "message": "SQLTimeoutException: connection wait timeout after 2000ms; db_pool_size=5 exhausted under 128 rps of reservations", "service": "inventory"}

task_files/dob100-029-rca-inventory-unbound-storage/18-sentry-issues.json

@@ -0,0 +1,49 @@
+{
+  "case_id": "DOB-029",
+  "issues": [
+    {
+      "events": 2317,
+      "first_seen_day": 410,
+      "issue_id": "CHECKOUT-1A",
+      "last_seen_day": 420,
+      "level": "error",
+      "project_slug": "checkout-web",
+      "status": "unresolved",
+      "title": "TypeError: NoneType has no attribute 'amount'",
+      "users_affected": 890
+    },
+    {
+      "events": 1904,
+      "first_seen_day": 409,
+      "issue_id": "CHECKOUT-2B",
+      "last_seen_day": 420,
+      "level": "error",
+      "project_slug": "checkout-web",
+      "status": "unresolved",
+      "title": "TimeoutError: payments call exceeded 8000ms",
+      "users_affected": 1502
+    },
+    {
+      "events": 18422,
+      "first_seen_day": 405,
+      "issue_id": "PAY-9C",
+      "last_seen_day": 420,
+      "level": "error",
+      "project_slug": "payments-backend",
+      "status": "unresolved",
+      "title": "ConnectionTimeout: notifications call exceeded 30000ms",
+      "users_affected": 6210
+    },
+    {
+      "events": 640,
+      "first_seen_day": 414,
+      "issue_id": "SRCH-3D",
+      "last_seen_day": 419,
+      "level": "warning",
+      "project_slug": "search",
+      "status": "resolved",
+      "title": "IndexRefreshTimeout",
+      "users_affected": 210
+    }
+  ]
+}

task_files/dob100-029-rca-inventory-unbound-storage/19-kubernetes-pods.yaml

@@ -0,0 +1,4 @@
+case_id: DOB-029
+items:
+  - {"image_tag": "v4.2.1", "memory_limit_mb": 512, "memory_usage_mb": 0, "namespace": "production", "node": "node-a2", "pending_reason": "container has runAsNonRoot and image will run as root", "phase": "CreateContainerConfigError", "pod": "inventory-migrator-4d9e-ii99", "restarts": 0, "service": "inventory"}
+  - {"image_tag": "v4.2.1", "memory_limit_mb": 1024, "memory_usage_mb": 0, "namespace": "production", "node": "", "pending_reason": "pod has unbound immediate PersistentVolumeClaims: storageclass.storage.k8s.io 'fast-ssd-gp4' not found", "phase": "Pending", "pod": "inventory-7f3c-cc42", "restarts": 0, "service": "inventory"}

task_files/dob100-029-rca-inventory-unbound-storage/20-kubernetes-events.log

@@ -0,0 +1,8 @@
+{"case_id": "DOB-029", "count": 47, "day": 419, "event_id": 9001, "message": "Container analytics exceeded its memory limit of 512Mi and was killed", "namespace": "production", "pod": "analytics-worker-7d9f-x2k1", "reason": "OOMKilled"}
+{"case_id": "DOB-029", "count": 47, "day": 419, "event_id": 9002, "message": "Back-off restarting failed container analytics", "namespace": "production", "pod": "analytics-worker-7d9f-x2k1", "reason": "CrashLoopBackOff"}
+{"case_id": "DOB-029", "count": 39, "day": 420, "event_id": 9003, "message": "Container analytics exceeded its memory limit of 512Mi and was killed", "namespace": "production", "pod": "analytics-worker-7d9f-m4p8", "reason": "OOMKilled"}
+{"case_id": "DOB-029", "count": 1, "day": 417, "event_id": 9004, "message": "Stopping container gateway for rollout", "namespace": "production", "pod": "api-gateway-9f2e-cc33", "reason": "Killing"}
+{"case_id": "DOB-029", "count": 3, "day": 420, "event_id": 9005, "message": "The node was low on resource: ephemeral-storage. Container media was using 4Gi", "namespace": "production", "pod": "media-service-2e4f-ee55", "reason": "Evicted"}
+{"case_id": "DOB-029", "count": 214, "day": 419, "event_id": 9006, "message": "0/4 nodes are available: 4 node(s) didn't match Pod's node affinity/selector", "namespace": "production", "pod": "search-reindex-8c2a-gg77", "reason": "FailedScheduling"}
+{"case_id": "DOB-029", "count": 1, "day": 420, "event_id": 9007, "message": "Node node-c1 status is now: NodeNotReady", "namespace": "production", "pod": "notifications-1b7d-hh88", "reason": "NodeNotReady"}
+{"case_id": "DOB-029", "count": 96, "day": 418, "event_id": 9008, "message": "Error: container has runAsNonRoot and image will run as root", "namespace": "production", "pod": "inventory-migrator-4d9e-ii99", "reason": "Failed"}

task_files/dob100-029-rca-inventory-unbound-storage/21-deployment-history.json

@@ -0,0 +1,21 @@
+{
+  "case_id": "DOB-029",
+  "deployments": [
+    {
+      "canary_percent": 100,
+      "deployment_id": 9267,
+      "environment": "staging",
+      "service": "inventory",
+      "status": "succeeded",
+      "version": "v4.3.1"
+    },
+    {
+      "canary_percent": 100,
+      "deployment_id": 9268,
+      "environment": "production",
+      "service": "inventory",
+      "status": "succeeded",
+      "version": "v4.3.1"
+    }
+  ]
+}

task_files/dob100-029-rca-inventory-unbound-storage/22-ci-runs.csv

@@ -0,0 +1,3 @@
+case_id,detail,pr_number,run_id,service,status
+DOB-029,all checks passed,,7,inventory,passed
+DOB-029,intermittent failure: test_reservation_race (rerun may pass),,8,inventory,failed

task_files/dob100-029-rca-inventory-unbound-storage/23-pull-request-context.json

@@ -0,0 +1,4 @@
+{
+  "case_id": "DOB-029",
+  "pull_requests": []
+}

task_files/dob100-029-rca-inventory-unbound-storage/24-migration-state.sql

@@ -0,0 +1,3 @@
+-- case_id: DOB-029
+-- {"environment": "production", "migration_id": 8, "name": "0033_reservation_index", "service": "inventory", "status": "applied"}
+-- {"environment": "staging", "migration_id": 7, "name": "0033_reservation_index", "service": "inventory", "status": "applied"}

task_files/dob100-029-rca-inventory-unbound-storage/25-security-scanner-report.pdf

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task_files/dob100-029-rca-inventory-unbound-storage/26-approval-policy.md

@@ -0,0 +1,3 @@
+# Approval context for DOB-029
+
+OPS-CONTROL-2026.03 is operative. Irreversible actions require the approval recorded in the live policy system. Difficulty is not a reason to seek approval, and approval is not evidence that a proposed outcome is correct.

task_files/dob100-029-rca-inventory-unbound-storage/27-current-versus-stale-notes.txt

@@ -0,0 +1 @@
+DOB-029 has a current control (OPS-CONTROL-2026.03) and a retained retired note (OPS-CONTROL-2025.11). Resolve effective status and corroborate the underlying facts; filenames and display names are not authority.

task_files/dob100-029-rca-inventory-unbound-storage/28-change-readiness-standard.pdf

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+T* (Change-readiness standard for DOB-029 \(inventory\), effective under OPS-CONTROL-2026.03. Before the) Tj
+T* (inventory cutover is declared ready, the production pool must hold 2 healthy serving replicas in) Tj
+T* (every production zone. The zone count and the current pool size are the PagerDuty scale record for) Tj
+T* (PD-DOB-029; replicas reserved for another team's freeze in the Linear capacity register \(CAP-29\) are) Tj
+T* (not usable. Any shortfall is covered only by confirmed CloudCap capacity \(Jira order VEND-29\) and) Tj
+T* (becomes effective in the next published change window on the current operating control page. Plan) Tj
+T* (selection: choose the lowest-cost authorised plan whose completion is on or before the customer) Tj
+T* (cutover date published on the status page; if no authorised plan meets it, choose the earliest) Tj
+T* (authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working) Tj
+T* (outside a change window needs incident-commander approval beyond change approval CHG-29. Record the) Tj
+T* (plan as the reconciliation answer to question DOB-029-capacity-plan: a JSON object with the keys) Tj
+T* (business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas,) Tj
+T* (reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date,) Tj
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task_files/dob100-029-rca-inventory-unbound-storage/29-vendor-capacity-order.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+procurement,inventory,416,Vendor Order,VEND-29,Medium,VEND,Confirmed,Done,"CloudCap capacity order for DOB-029: 3 inventory replicas, standard delivery 2026-03-07, expedited delivery 2026-03-04 for USD 750",419

task_files/dob100-029-rca-inventory-unbound-storage/30-change-approval-record.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+change-advisory,inventory,417,Change,CHG-29,Medium,CHG,Approved,Done,Change approval CHG-29 for DOB-029: the standard and expedited CloudCap capacity plans for inventory are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved,419

task_files/dob100-029-rca-inventory-unbound-storage/31-capacity-reservation-register.json

@@ -0,0 +1,14 @@
+{
+  "case_id": "DOB-029",
+  "issues": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-29",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-inventory",
+      "title": "4 inventory replicas reserved for the catalog freeze until 2026-03-12; early release needs incident-commander approval and a USD 2000 re-provisioning charge (DOB-029)"
+    }
+  ]
+}

task_files/dob100-029-rca-inventory-unbound-storage/32-customer-cutover-notice.json

@@ -0,0 +1,13 @@
+{
+  "case_id": "DOB-029",
+  "posts": [
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13029,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-029: inventory cutover scheduled for 2026-03-09"
+    }
+  ]
+}

task_files/dob100-029-rca-inventory-unbound-storage/51-agent-visible-asset-manifest.json

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+}

task_files/dob100-029-rca-inventory-unbound-storage/material/01-the-authoritative-jira-work-item.json

@@ -0,0 +1,28 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "DOB-029"
+  },
+  "records": {
+    "assignee": "on-call",
+    "component": "inventory",
+    "created_day": 414,
+    "issue_type": "Task",
+    "key": "DOB-029",
+    "links": [
+      {
+        "kind": "relates",
+        "target": "GH-9029"
+      }
+    ],
+    "priority": "High",
+    "project": "DOB",
+    "resolution": "",
+    "status": "In Progress",
+    "summary": "This is an investigation, not a change.",
+    "updated_day": 420
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/02-the-cross-tracker-link-registry.json

@@ -0,0 +1,16 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "source": "DOB-029"
+  },
+  "records": [
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+      "kind": "relates",
+      "source": "DOB-029",
+      "target": "GH-9029"
+    }
+  ],
+  "source": "the cross-tracker link registry"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/03-the-linked-github-issue-population.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "repo": "novacart/inventory",
+    "state": "open"
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+      "repo": "novacart/inventory",
+      "state": "open",
+      "title": "Operational evidence for DOB-029"
+    }
+  ],
+  "source": "the linked GitHub issue population"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/04-the-operating-control-index.json

@@ -0,0 +1,33 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
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+    "space": "OPS"
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+      "page_id": 10029,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-029 current operating control"
+    },
+    {
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+      "page_id": 11029,
+      "space": "OPS",
+      "stale": 1,
+      "title": "DOB-029 retired shortcut note"
+    },
+    {
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+      "page_id": 14029,
+      "space": "OPS",
+      "stale": 0,
+      "title": "DOB-029 change-readiness standard for inventory"
+    }
+  ],
+  "source": "the operating-control index"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/05-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 10029
+  },
+  "records": {
+    "body": "Control OPS-CONTROL-2026.03 is effective for DOB-029 and supersedes OPS-CONTROL-2025.11. Establish identity across Jira and the linked GitHub issue, compare the case-room report with live operational records, follow task-specific approval and rollout controls, and verify writes from the system of record. This page defines evidence precedence; it does not contain the task's conclusion. Change windows for inventory: 2026-03-05, 2026-03-08, 2026-03-11, 2026-03-14 at 14:00Z; work outside these windows requires incident-commander approval. Vendor capacity order VEND-29 and change approval CHG-29 are the authoritative records for the cutover capacity plan.",
+    "last_updated_day": 420,
+    "page_id": 10029,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-029 current operating control"
+  },
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+}

task_files/dob100-029-rca-inventory-unbound-storage/material/06-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 11029
+  },
+  "records": {
+    "body": "Retired control OPS-CONTROL-2025.11 for DOB-029. This draft recommends trusting the first alert and closing the tracker after a single-system check. It is retained for audit history and was superseded by OPS-CONTROL-2026.03.",
+    "last_updated_day": 310,
+    "page_id": 11029,
+    "space": "OPS",
+    "stale": 1,
+    "title": "DOB-029 retired shortcut note"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/07-the-case-room-conversation.json

@@ -0,0 +1,36 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "channel": "case-029-inventory",
+    "limit": 50
+  },
+  "records": [
+    {
+      "author": "customer-success",
+      "body": "The inventory cutover is committed for 2026-03-09; please state in the handoff whether the capacity plan lands on time and what it costs.",
+      "channel": "case-029-inventory",
+      "message_id": 10
+    },
+    {
+      "author": "former-owner",
+      "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
+      "channel": "case-029-inventory",
+      "message_id": 9
+    },
+    {
+      "author": "on-call",
+      "body": "For inventory, the first signal may be symptomatic. Check the linked records before changing production.",
+      "channel": "case-029-inventory",
+      "message_id": 8
+    },
+    {
+      "author": "release-manager",
+      "body": "Please resolve DOB-029. The Jira state is only intake; confirm the live systems.",
+      "channel": "case-029-inventory",
+      "message_id": 7
+    }
+  ],
+  "source": "the case-room conversation"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/08-the-pagerduty-change-event-history.json

@@ -0,0 +1,24 @@
+{
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+  "case_scope": "DOB-029",
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+  "query_scope": {
+    "pd_service_id": "PD-DOB-029",
+    "since_day": 330
+  },
+  "records": [
+    {
+      "change_id": 5,
+      "day": 418,
+      "pd_service_id": "PD-DOB-029",
+      "summary": "Scaled the inventory production pool to 9 replicas across 4 zones (DOB-029 capacity baseline)"
+    },
+    {
+      "change_id": 4,
+      "day": 419,
+      "pd_service_id": "PD-DOB-029",
+      "summary": "DOB-029 intake evidence for inventory; outcome not yet established"
+    }
+  ],
+  "source": "the PagerDuty change-event history"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/09-the-current-customer-status-record.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "limit": 20
+  },
+  "records": [
+    {
+      "body": "Catalog read replica maintenance completed with no customer impact.",
+      "post_id": 1,
+      "state": "resolved",
+      "title": "Scheduled maintenance completed"
+    }
+  ],
+  "source": "the current customer-status record"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/10-live-kubernetes-deployment-state.json

@@ -0,0 +1,18 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "inventory"
+  },
+  "records": [
+    {
+      "desired_replicas": 2,
+      "ready_replicas": 1,
+      "service": "inventory",
+      "storage_class": "fast-ssd-gp4",
+      "strategy": "RollingUpdate"
+    }
+  ],
+  "source": "live Kubernetes deployment state"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/11-live-kubernetes-pod-state.json

@@ -0,0 +1,35 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "inventory"
+  },
+  "records": [
+    {
+      "image_tag": "v4.2.1",
+      "memory_limit_mb": 1024,
+      "memory_usage_mb": 0,
+      "namespace": "production",
+      "node": "",
+      "pending_reason": "pod has unbound immediate PersistentVolumeClaims: storageclass.storage.k8s.io 'fast-ssd-gp4' not found",
+      "phase": "Pending",
+      "pod": "inventory-7f3c-cc42",
+      "restarts": 0,
+      "service": "inventory"
+    },
+    {
+      "image_tag": "v4.2.1",
+      "memory_limit_mb": 512,
+      "memory_usage_mb": 0,
+      "namespace": "production",
+      "node": "node-a2",
+      "pending_reason": "container has runAsNonRoot and image will run as root",
+      "phase": "CreateContainerConfigError",
+      "pod": "inventory-migrator-4d9e-ii99",
+      "restarts": 0,
+      "service": "inventory"
+    }
+  ],
+  "source": "live Kubernetes pod state"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/12-runtime-resource-and-process-state.json

@@ -0,0 +1,18 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "service": "inventory"
+  },
+  "records": [
+    {
+      "gc_collections_per_min": 8,
+      "gc_pause_p99_ms": 31,
+      "heap_used_pct": 52,
+      "service": "inventory",
+      "threads": 60
+    }
+  ],
+  "source": "runtime resource and process state"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/13-the-infrastructure-inventory.json

@@ -0,0 +1,51 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "component_id": 9101,
+      "detail": "PostgreSQL 16 primary, 400 max connections",
+      "kind": "database",
+      "name": "pg-primary",
+      "status": "healthy"
+    },
+    {
+      "component_id": 9102,
+      "detail": "PostgreSQL 16 read replica, ~40ms lag",
+      "kind": "database",
+      "name": "pg-replica",
+      "status": "healthy"
+    },
+    {
+      "component_id": 9103,
+      "detail": "Redis 7, 12 GB, LRU eviction",
+      "kind": "cache",
+      "name": "redis-cache",
+      "status": "healthy"
+    },
+    {
+      "component_id": 9104,
+      "detail": "RabbitMQ 3.13, events + notifications exchanges",
+      "kind": "queue",
+      "name": "rabbitmq",
+      "status": "healthy"
+    },
+    {
+      "component_id": 9105,
+      "detail": "Object store bucket novacart-assets",
+      "kind": "object_store",
+      "name": "s3-assets",
+      "status": "healthy"
+    },
+    {
+      "component_id": 9106,
+      "detail": "Edge CDN in front of s3-assets and storefront-web",
+      "kind": "cdn",
+      "name": "cdn-edge",
+      "status": "healthy"
+    }
+  ],
+  "source": "the infrastructure inventory"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/14-the-exact-control-revision.json

@@ -0,0 +1,17 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "page_id": 14029
+  },
+  "records": {
+    "body": "Change-readiness standard for DOB-029 (inventory), effective under OPS-CONTROL-2026.03. Before the inventory cutover is declared ready, the production pool must hold 2 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-029; replicas reserved for another team's freeze in the Linear capacity register (CAP-29) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-29) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-29. Record the plan as the reconciliation answer to question DOB-029-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
+    "last_updated_day": 420,
+    "page_id": 14029,
+    "space": "OPS",
+    "stale": 0,
+    "title": "DOB-029 change-readiness standard for inventory"
+  },
+  "source": "the exact control revision"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/15-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "VEND-29"
+  },
+  "records": {
+    "assignee": "procurement",
+    "component": "inventory",
+    "created_day": 416,
+    "issue_type": "Vendor Order",
+    "key": "VEND-29",
+    "links": [],
+    "priority": "Medium",
+    "project": "VEND",
+    "resolution": "Confirmed",
+    "status": "Done",
+    "summary": "CloudCap capacity order for DOB-029: 3 inventory replicas, standard delivery 2026-03-07, expedited delivery 2026-03-04 for USD 750",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/16-the-authoritative-jira-work-item.json

@@ -0,0 +1,23 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "key": "CHG-29"
+  },
+  "records": {
+    "assignee": "change-advisory",
+    "component": "inventory",
+    "created_day": 417,
+    "issue_type": "Change",
+    "key": "CHG-29",
+    "links": [],
+    "priority": "Medium",
+    "project": "CHG",
+    "resolution": "Approved",
+    "status": "Done",
+    "summary": "Change approval CHG-29 for DOB-029: the standard and expedited CloudCap capacity plans for inventory are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
+    "updated_day": 419
+  },
+  "source": "the authoritative Jira work item"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/17-the-linked-planning-tracker.json

@@ -0,0 +1,20 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "team": "team-inventory"
+  },
+  "records": [
+    {
+      "created_day": 417,
+      "identifier": "CAP-29",
+      "label": "capacity",
+      "priority": 3,
+      "state": "In Progress",
+      "team": "team-inventory",
+      "title": "4 inventory replicas reserved for the catalog freeze until 2026-03-12; early release needs incident-commander approval and a USD 2000 re-provisioning charge (DOB-029)"
+    }
+  ],
+  "source": "the linked planning tracker"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/18-customer-status-history.json

@@ -0,0 +1,43 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {
+    "since_day": 330
+  },
+  "records": [
+    {
+      "impact": "major",
+      "linked_incident": 5101,
+      "post_id": 7001,
+      "published_day": 412,
+      "state": "resolved",
+      "title": "Degraded checkout performance"
+    },
+    {
+      "impact": "minor",
+      "linked_incident": 5102,
+      "post_id": 7002,
+      "published_day": 415,
+      "state": "monitoring",
+      "title": "Elevated error rates on payments"
+    },
+    {
+      "impact": "major",
+      "linked_incident": 5103,
+      "post_id": 7003,
+      "published_day": 417,
+      "state": "resolved",
+      "title": "API latency affecting some customers"
+    },
+    {
+      "impact": "none",
+      "linked_incident": null,
+      "post_id": 13029,
+      "published_day": 419,
+      "state": "scheduled",
+      "title": "DOB-029: inventory cutover scheduled for 2026-03-09"
+    }
+  ],
+  "source": "customer-status history"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/19-the-current-owner-register.json

@@ -0,0 +1,57 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 1,
+      "service_label": "Checkout (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 340,
+      "owning_team": "Commerce Platform",
+      "row_id": 2,
+      "service_label": "Payments (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 210,
+      "owning_team": "Discovery Squad",
+      "row_id": 3,
+      "service_label": "Search (growth)",
+      "slack_channel": "#growth",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 180,
+      "owning_team": "Edge Team",
+      "row_id": 4,
+      "service_label": "Gateway (platform)",
+      "slack_channel": "#edge",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 355,
+      "owning_team": "Commerce Platform",
+      "row_id": 5,
+      "service_label": "Inventory (commerce)",
+      "slack_channel": "#commerce",
+      "week_start": "sunday"
+    },
+    {
+      "last_reviewed_day": 419,
+      "owning_team": "team-inventory",
+      "row_id": 12029,
+      "service_label": "inventory",
+      "slack_channel": "case-029-inventory",
+      "week_start": "monday"
+    }
+  ],
+  "source": "the current owner register"
+}

task_files/dob100-029-rca-inventory-unbound-storage/material/20-the-pagerduty-service-catalog.json

@@ -0,0 +1,39 @@
+{
+  "as_of_world_day": 420,
+  "case_scope": "DOB-029",
+  "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
+  "query_scope": {},
+  "records": [
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "checkout-api",
+      "pd_service_id": "PSVC001",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "payments-api",
+      "pd_service_id": "PSVC002",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Platform",
+      "name": "edge-gateway",
+      "pd_service_id": "PSVC003",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Growth",
+      "name": "search-svc",
+      "pd_service_id": "PSVC004",
+      "status": "active"
+    },
+    {
+      "escalation_policy": "EP-Commerce",
+      "name": "inventory-api",
+      "pd_service_id": "PSVC005",
+      "status": "active"
+    }
+  ],
+  "source": "the PagerDuty service catalog"
+}

task_files/dob100-030-rcn-distinct-checkout-bugs/01-employee-request.md

@@ -0,0 +1 @@
+How many distinct open checkout bugs do we have? The commerce lead wants to know how many genuinely distinct open checkout bugs exist. Bugs get filed in more than one tracker. Reconcile the governing definition, time window, identities, and conflicting systems; give the supported answer and explain every material exclusion or unresolved ambiguity. For checkout, the affected business boundary includes cart conversion, order creation, idempotency, and the customer's final purchase step. Follow the evidence through its conflicting representations, resolve the employee's underlying question, and make the conclusion reproducible. The reconciled result controls the 2026-03-04 operating review for checkout; delivering the number and establishing that its supporting workflow is ready are one reporting commitment. Decide whether the current pool, an expedited addition, or a separately approved exception can support the date without displacing protected work. Preserve the evidence behind the chosen completion.

task_files/dob100-030-rcn-distinct-checkout-bugs/02-jira-work-item.csv

@@ -0,0 +1,2 @@
+assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
+on-call,checkout,414,Task,DOB-030,High,DOB,,In Progress,"This is an investigation, not a change.",420

task_files/dob100-030-rcn-distinct-checkout-bugs/03-cross-tracker-links.json

@@ -0,0 +1,7 @@
+[
+  {
+    "kind": "relates",
+    "source": "DOB-030",
+    "target": "GH-9030"
+  }
+]

task_files/dob100-030-rcn-distinct-checkout-bugs/04-github-issue.json

@@ -0,0 +1,8 @@
+{
+  "created_day": 415,
+  "labels": "reconciliation,needs-correlation",
+  "number": 9030,
+  "repo": "novacart/checkout",
+  "state": "open",
+  "title": "Operational evidence for DOB-030"
+}

task_files/dob100-030-rcn-distinct-checkout-bugs/05-current-operating-control.pdf

@@ -0,0 +1,44 @@
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+T* (records, follow task-specific approval and rollout controls, and verify writes from the system of) Tj
+T* (record. This page defines evidence precedence; it does not contain the task's conclusion. Change) Tj
+T* (windows for checkout: 2026-03-04, 2026-03-07, 2026-03-10, 2026-03-13 at 14:00Z; work outside these) Tj
+T* (windows requires incident-commander approval. Vendor capacity order VEND-30 and change approval) Tj
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task_files/dob100-030-rcn-distinct-checkout-bugs/06-retired-shortcut-note.pdf

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task_files/dob100-030-rcn-distinct-checkout-bugs/07-case-room-thread.json

@@ -0,0 +1,26 @@
+[
+  {
+    "author": "release-manager",
+    "body": "Please resolve DOB-030. The Jira state is only intake; confirm the live systems.",
+    "channel": "case-030-checkout",
+    "message_id": 7
+  },
+  {
+    "author": "on-call",
+    "body": "For checkout, the first signal may be symptomatic. Check the linked records before changing production.",
+    "channel": "case-030-checkout",
+    "message_id": 8
+  },
+  {
+    "author": "former-owner",
+    "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
+    "channel": "case-030-checkout",
+    "message_id": 9
+  },
+  {
+    "author": "customer-success",
+    "body": "The checkout cutover is committed for 2026-03-04; please state in the handoff whether the capacity plan lands on time and what it costs.",
+    "channel": "case-030-checkout",
+    "message_id": 10
+  }
+]