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Publish DevOpsBench-100 v3.2.4 realism release (part 6)

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100 exact Harbor-bound SRE workflows with coherent employee requests, deep evidence, and deterministic state verification.

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  1. task_files/dob100-024-attr-three-at-once/28-change-readiness-standard.pdf +58 -0
  2. task_files/dob100-024-attr-three-at-once/29-vendor-capacity-order.csv +2 -0
  3. task_files/dob100-024-attr-three-at-once/30-change-approval-record.csv +2 -0
  4. task_files/dob100-024-attr-three-at-once/31-capacity-reservation-register.json +14 -0
  5. task_files/dob100-024-attr-three-at-once/32-customer-cutover-notice.json +13 -0
  6. task_files/dob100-024-attr-three-at-once/51-agent-visible-asset-manifest.json +558 -0
  7. task_files/dob100-024-attr-three-at-once/material/01-the-authoritative-jira-work-item.json +28 -0
  8. task_files/dob100-024-attr-three-at-once/material/02-the-cross-tracker-link-registry.json +16 -0
  9. task_files/dob100-024-attr-three-at-once/material/03-the-linked-github-issue-population.json +20 -0
  10. task_files/dob100-024-attr-three-at-once/material/04-the-operating-control-index.json +33 -0
  11. task_files/dob100-024-attr-three-at-once/material/05-the-exact-control-revision.json +17 -0
  12. task_files/dob100-024-attr-three-at-once/material/06-the-exact-control-revision.json +17 -0
  13. task_files/dob100-024-attr-three-at-once/material/07-the-case-room-conversation.json +36 -0
  14. task_files/dob100-024-attr-three-at-once/material/08-the-pagerduty-change-event-history.json +24 -0
  15. task_files/dob100-024-attr-three-at-once/material/09-the-current-customer-status-record.json +17 -0
  16. task_files/dob100-024-attr-three-at-once/material/10-the-current-alarm-state.json +91 -0
  17. task_files/dob100-024-attr-three-at-once/material/11-live-kubernetes-pod-state.json +35 -0
  18. task_files/dob100-024-attr-three-at-once/material/12-cluster-event-history.json +20 -0
  19. task_files/dob100-024-attr-three-at-once/material/13-live-kubernetes-node-health.json +22 -0
  20. task_files/dob100-024-attr-three-at-once/material/14-the-exact-control-revision.json +17 -0
  21. task_files/dob100-024-attr-three-at-once/material/15-the-authoritative-jira-work-item.json +23 -0
  22. task_files/dob100-024-attr-three-at-once/material/16-the-authoritative-jira-work-item.json +23 -0
  23. task_files/dob100-024-attr-three-at-once/material/17-the-linked-planning-tracker.json +20 -0
  24. task_files/dob100-024-attr-three-at-once/material/18-customer-status-history.json +43 -0
  25. task_files/dob100-024-attr-three-at-once/material/19-the-current-owner-register.json +57 -0
  26. task_files/dob100-024-attr-three-at-once/material/20-the-pagerduty-service-catalog.json +39 -0
  27. task_files/dob100-025-rca-catalog-gc-thrash/01-employee-request.md +1 -0
  28. task_files/dob100-025-rca-catalog-gc-thrash/02-jira-work-item.csv +2 -0
  29. task_files/dob100-025-rca-catalog-gc-thrash/03-cross-tracker-links.json +7 -0
  30. task_files/dob100-025-rca-catalog-gc-thrash/04-github-issue.json +8 -0
  31. task_files/dob100-025-rca-catalog-gc-thrash/05-current-operating-control.pdf +44 -0
  32. task_files/dob100-025-rca-catalog-gc-thrash/06-retired-shortcut-note.pdf +40 -0
  33. task_files/dob100-025-rca-catalog-gc-thrash/07-case-room-thread.json +26 -0
  34. task_files/dob100-025-rca-catalog-gc-thrash/08-pagerduty-change-events.csv +3 -0
  35. task_files/dob100-025-rca-catalog-gc-thrash/09-service-owner-register.xlsx +0 -0
  36. task_files/dob100-025-rca-catalog-gc-thrash/10-release-calendar.xlsx +0 -0
  37. task_files/dob100-025-rca-catalog-gc-thrash/11-source-inventory.csv +7 -0
  38. task_files/dob100-025-rca-catalog-gc-thrash/12-request-email.eml +10 -0
  39. task_files/dob100-025-rca-catalog-gc-thrash/13-former-owner-email.eml +10 -0
  40. task_files/dob100-025-rca-catalog-gc-thrash/14-service-catalog.csv +11 -0
  41. task_files/dob100-025-rca-catalog-gc-thrash/15-slo-export.csv +2 -0
  42. task_files/dob100-025-rca-catalog-gc-thrash/16-metrics-export.csv +3 -0
  43. task_files/dob100-025-rca-catalog-gc-thrash/17-observability-log-slice.log +1 -0
  44. task_files/dob100-025-rca-catalog-gc-thrash/18-sentry-issues.json +49 -0
  45. task_files/dob100-025-rca-catalog-gc-thrash/19-kubernetes-pods.yaml +2 -0
  46. task_files/dob100-025-rca-catalog-gc-thrash/20-kubernetes-events.log +8 -0
  47. task_files/dob100-025-rca-catalog-gc-thrash/21-deployment-history.json +21 -0
  48. task_files/dob100-025-rca-catalog-gc-thrash/22-ci-runs.csv +3 -0
  49. task_files/dob100-025-rca-catalog-gc-thrash/23-pull-request-context.json +15 -0
  50. task_files/dob100-025-rca-catalog-gc-thrash/24-migration-state.sql +3 -0
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+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "channel": "case-024-checkout",
7
+ "limit": 50
8
+ },
9
+ "records": [
10
+ {
11
+ "author": "customer-success",
12
+ "body": "The checkout cutover is committed for 2026-03-08; please state in the handoff whether the capacity plan lands on time and what it costs.",
13
+ "channel": "case-024-checkout",
14
+ "message_id": 10
15
+ },
16
+ {
17
+ "author": "former-owner",
18
+ "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
19
+ "channel": "case-024-checkout",
20
+ "message_id": 9
21
+ },
22
+ {
23
+ "author": "on-call",
24
+ "body": "For checkout, the first signal may be symptomatic. Check the linked records before changing production.",
25
+ "channel": "case-024-checkout",
26
+ "message_id": 8
27
+ },
28
+ {
29
+ "author": "release-manager",
30
+ "body": "Please resolve DOB-024. The Jira state is only intake; confirm the live systems.",
31
+ "channel": "case-024-checkout",
32
+ "message_id": 7
33
+ }
34
+ ],
35
+ "source": "the case-room conversation"
36
+ }
task_files/dob100-024-attr-three-at-once/material/08-the-pagerduty-change-event-history.json ADDED
@@ -0,0 +1,24 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "pd_service_id": "PD-DOB-024",
7
+ "since_day": 330
8
+ },
9
+ "records": [
10
+ {
11
+ "change_id": 5,
12
+ "day": 418,
13
+ "pd_service_id": "PD-DOB-024",
14
+ "summary": "Scaled the checkout production pool to 8 replicas across 2 zones (DOB-024 capacity baseline)"
15
+ },
16
+ {
17
+ "change_id": 4,
18
+ "day": 419,
19
+ "pd_service_id": "PD-DOB-024",
20
+ "summary": "DOB-024 intake evidence for checkout; outcome not yet established"
21
+ }
22
+ ],
23
+ "source": "the PagerDuty change-event history"
24
+ }
task_files/dob100-024-attr-three-at-once/material/09-the-current-customer-status-record.json ADDED
@@ -0,0 +1,17 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "limit": 20
7
+ },
8
+ "records": [
9
+ {
10
+ "body": "Catalog read replica maintenance completed with no customer impact.",
11
+ "post_id": 1,
12
+ "state": "resolved",
13
+ "title": "Scheduled maintenance completed"
14
+ }
15
+ ],
16
+ "source": "the current customer-status record"
17
+ }
task_files/dob100-024-attr-three-at-once/material/10-the-current-alarm-state.json ADDED
@@ -0,0 +1,91 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "status": "firing"
7
+ },
8
+ "records": [
9
+ {
10
+ "alert_id": 9601,
11
+ "message": "payments error_rate_pct 4.2 exceeds SLO 1.0",
12
+ "metric": "error_rate_pct",
13
+ "service": "payments",
14
+ "severity": "high",
15
+ "status": "firing"
16
+ },
17
+ {
18
+ "alert_id": 9602,
19
+ "message": "search latency_p99_ms 850.0 exceeds SLO 300.0",
20
+ "metric": "latency_p99_ms",
21
+ "service": "search",
22
+ "severity": "medium",
23
+ "status": "firing"
24
+ },
25
+ {
26
+ "alert_id": 9603,
27
+ "message": "checkout error_rate_pct 5.5 exceeds SLO 1.0",
28
+ "metric": "error_rate_pct",
29
+ "service": "checkout",
30
+ "severity": "high",
31
+ "status": "firing"
32
+ },
33
+ {
34
+ "alert_id": 9604,
35
+ "message": "api-gateway latency_p99_ms 1030.0 exceeds SLO 250.0",
36
+ "metric": "latency_p99_ms",
37
+ "service": "api-gateway",
38
+ "severity": "critical",
39
+ "status": "firing"
40
+ },
41
+ {
42
+ "alert_id": 9605,
43
+ "message": "catalog latency_p99_ms 645.0 exceeds SLO 300.0",
44
+ "metric": "latency_p99_ms",
45
+ "service": "catalog",
46
+ "severity": "medium",
47
+ "status": "firing"
48
+ },
49
+ {
50
+ "alert_id": 9606,
51
+ "message": "inventory error_rate_pct 4.7 exceeds SLO 1.0",
52
+ "metric": "error_rate_pct",
53
+ "service": "inventory",
54
+ "severity": "high",
55
+ "status": "firing"
56
+ },
57
+ {
58
+ "alert_id": 9607,
59
+ "message": "media-service latency_p99_ms 800.0 exceeds SLO 400.0",
60
+ "metric": "latency_p99_ms",
61
+ "service": "media-service",
62
+ "severity": "medium",
63
+ "status": "firing"
64
+ },
65
+ {
66
+ "alert_id": 9608,
67
+ "message": "notifications error_rate_pct 3.6 exceeds SLO 1.5",
68
+ "metric": "error_rate_pct",
69
+ "service": "notifications",
70
+ "severity": "medium",
71
+ "status": "firing"
72
+ },
73
+ {
74
+ "alert_id": 9609,
75
+ "message": "analytics-worker error_rate_pct 6.0 exceeds SLO 2.0",
76
+ "metric": "error_rate_pct",
77
+ "service": "analytics-worker",
78
+ "severity": "medium",
79
+ "status": "firing"
80
+ },
81
+ {
82
+ "alert_id": 9610,
83
+ "message": "checkout latency_p99_ms 530.0 exceeds SLO 400.0",
84
+ "metric": "latency_p99_ms",
85
+ "service": "checkout",
86
+ "severity": "high",
87
+ "status": "firing"
88
+ }
89
+ ],
90
+ "source": "the current alarm state"
91
+ }
task_files/dob100-024-attr-three-at-once/material/11-live-kubernetes-pod-state.json ADDED
@@ -0,0 +1,35 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "service": "media-service"
7
+ },
8
+ "records": [
9
+ {
10
+ "image_tag": "v1.4.2",
11
+ "memory_limit_mb": 1024,
12
+ "memory_usage_mb": 480,
13
+ "namespace": "production",
14
+ "node": "node-b3",
15
+ "pending_reason": "",
16
+ "phase": "Running",
17
+ "pod": "media-service-2e4f-ee55",
18
+ "restarts": 0,
19
+ "service": "media-service"
20
+ },
21
+ {
22
+ "image_tag": "v1.4.2",
23
+ "memory_limit_mb": 1024,
24
+ "memory_usage_mb": 505,
25
+ "namespace": "production",
26
+ "node": "node-b3",
27
+ "pending_reason": "",
28
+ "phase": "Running",
29
+ "pod": "media-service-2e4f-ff66",
30
+ "restarts": 0,
31
+ "service": "media-service"
32
+ }
33
+ ],
34
+ "source": "live Kubernetes pod state"
35
+ }
task_files/dob100-024-attr-three-at-once/material/12-cluster-event-history.json ADDED
@@ -0,0 +1,20 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "reason": "Evicted"
7
+ },
8
+ "records": [
9
+ {
10
+ "count": 3,
11
+ "day": 420,
12
+ "event_id": 9005,
13
+ "message": "The node was low on resource: ephemeral-storage. Container media was using 4Gi",
14
+ "namespace": "production",
15
+ "pod": "media-service-2e4f-ee55",
16
+ "reason": "Evicted"
17
+ }
18
+ ],
19
+ "source": "cluster event history"
20
+ }
task_files/dob100-024-attr-three-at-once/material/13-live-kubernetes-node-health.json ADDED
@@ -0,0 +1,22 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "node": "node-b3"
7
+ },
8
+ "records": [
9
+ {
10
+ "condition": "DiskPressure",
11
+ "cpu_used_pct": 40,
12
+ "disk_used_pct": 97,
13
+ "kernel_version": "5.15.0-91-generic",
14
+ "labels": "zone=us-east-1b",
15
+ "message": "kubelet has disk pressure: ephemeral storage 97% of 200Gi used",
16
+ "node": "node-b3",
17
+ "ready": "True",
18
+ "taints": ""
19
+ }
20
+ ],
21
+ "source": "live Kubernetes node health"
22
+ }
task_files/dob100-024-attr-three-at-once/material/14-the-exact-control-revision.json ADDED
@@ -0,0 +1,17 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "page_id": 14024
7
+ },
8
+ "records": {
9
+ "body": "Change-readiness standard for DOB-024 (checkout), effective under OPS-CONTROL-2026.03. Before the checkout cutover is declared ready, the production pool must hold 4 healthy serving replicas in every production zone. The zone count and the current pool size are the PagerDuty scale record for PD-DOB-024; replicas reserved for another team's freeze in the Linear capacity register (CAP-24) are not usable. Any shortfall is covered only by confirmed CloudCap capacity (Jira order VEND-24) and becomes effective in the next published change window on the current operating control page. Plan selection: choose the lowest-cost authorised plan whose completion is on or before the customer cutover date published on the status page; if no authorised plan meets it, choose the earliest authorised plan and report the shortfall honestly as LATE. Releasing reserved capacity or working outside a change window needs incident-commander approval beyond change approval CHG-24. Record the plan as the reconciliation answer to question DOB-024-capacity-plan: a JSON object with the keys business_need_date, replicas_per_zone, production_zones, required_replicas, observed_replicas, reserved_replicas, usable_replicas, replica_gap, quantity_unit, standard_capacity_date, expedited_capacity_date, capacity_request_replicas, next_change_window, standard_plan_completion, expedited_plan_completion, reserved_release_completion, recommended_option, recommended_outcome_date, recommended_incremental_cost_usd, escalation_approval_required, approval_reference, outcome_vs_control_days, decision_timing_status. Dates are ISO (YYYY-MM-DD); the unit is 'replicas'; escalation_approval_required is 1 when a listed plan needs approval beyond the change approval; outcome_vs_control_days is completion minus cutover (positive means late); decision_timing_status is ON_TIME or LATE.",
10
+ "last_updated_day": 420,
11
+ "page_id": 14024,
12
+ "space": "OPS",
13
+ "stale": 0,
14
+ "title": "DOB-024 change-readiness standard for checkout"
15
+ },
16
+ "source": "the exact control revision"
17
+ }
task_files/dob100-024-attr-three-at-once/material/15-the-authoritative-jira-work-item.json ADDED
@@ -0,0 +1,23 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "key": "VEND-24"
7
+ },
8
+ "records": {
9
+ "assignee": "procurement",
10
+ "component": "checkout",
11
+ "created_day": 416,
12
+ "issue_type": "Vendor Order",
13
+ "key": "VEND-24",
14
+ "links": [],
15
+ "priority": "Medium",
16
+ "project": "VEND",
17
+ "resolution": "Confirmed",
18
+ "status": "Done",
19
+ "summary": "CloudCap capacity order for DOB-024: 1 checkout replicas, standard delivery 2026-03-05, expedited delivery 2026-03-04 for USD 1050",
20
+ "updated_day": 419
21
+ },
22
+ "source": "the authoritative Jira work item"
23
+ }
task_files/dob100-024-attr-three-at-once/material/16-the-authoritative-jira-work-item.json ADDED
@@ -0,0 +1,23 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "key": "CHG-24"
7
+ },
8
+ "records": {
9
+ "assignee": "change-advisory",
10
+ "component": "checkout",
11
+ "created_day": 417,
12
+ "issue_type": "Change",
13
+ "key": "CHG-24",
14
+ "links": [],
15
+ "priority": "Medium",
16
+ "project": "CHG",
17
+ "resolution": "Approved",
18
+ "status": "Done",
19
+ "summary": "Change approval CHG-24 for DOB-024: the standard and expedited CloudCap capacity plans for checkout are approved within the published change windows; releasing reserved capacity or executing outside a window is not approved",
20
+ "updated_day": 419
21
+ },
22
+ "source": "the authoritative Jira work item"
23
+ }
task_files/dob100-024-attr-three-at-once/material/17-the-linked-planning-tracker.json ADDED
@@ -0,0 +1,20 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "team": "team-checkout"
7
+ },
8
+ "records": [
9
+ {
10
+ "created_day": 417,
11
+ "identifier": "CAP-24",
12
+ "label": "capacity",
13
+ "priority": 3,
14
+ "state": "In Progress",
15
+ "team": "team-checkout",
16
+ "title": "1 checkout replicas reserved for the api-gateway freeze until 2026-03-11; early release needs incident-commander approval and a USD 2000 re-provisioning charge (DOB-024)"
17
+ }
18
+ ],
19
+ "source": "the linked planning tracker"
20
+ }
task_files/dob100-024-attr-three-at-once/material/18-customer-status-history.json ADDED
@@ -0,0 +1,43 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {
6
+ "since_day": 330
7
+ },
8
+ "records": [
9
+ {
10
+ "impact": "major",
11
+ "linked_incident": 5101,
12
+ "post_id": 7001,
13
+ "published_day": 412,
14
+ "state": "resolved",
15
+ "title": "Degraded checkout performance"
16
+ },
17
+ {
18
+ "impact": "minor",
19
+ "linked_incident": 5102,
20
+ "post_id": 7002,
21
+ "published_day": 415,
22
+ "state": "monitoring",
23
+ "title": "Elevated error rates on payments"
24
+ },
25
+ {
26
+ "impact": "major",
27
+ "linked_incident": 5103,
28
+ "post_id": 7003,
29
+ "published_day": 417,
30
+ "state": "resolved",
31
+ "title": "API latency affecting some customers"
32
+ },
33
+ {
34
+ "impact": "none",
35
+ "linked_incident": null,
36
+ "post_id": 13024,
37
+ "published_day": 419,
38
+ "state": "scheduled",
39
+ "title": "DOB-024: checkout cutover scheduled for 2026-03-08"
40
+ }
41
+ ],
42
+ "source": "customer-status history"
43
+ }
task_files/dob100-024-attr-three-at-once/material/19-the-current-owner-register.json ADDED
@@ -0,0 +1,57 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "last_reviewed_day": 340,
9
+ "owning_team": "Commerce Platform",
10
+ "row_id": 1,
11
+ "service_label": "Checkout (commerce)",
12
+ "slack_channel": "#commerce",
13
+ "week_start": "sunday"
14
+ },
15
+ {
16
+ "last_reviewed_day": 340,
17
+ "owning_team": "Commerce Platform",
18
+ "row_id": 2,
19
+ "service_label": "Payments (commerce)",
20
+ "slack_channel": "#commerce",
21
+ "week_start": "sunday"
22
+ },
23
+ {
24
+ "last_reviewed_day": 210,
25
+ "owning_team": "Discovery Squad",
26
+ "row_id": 3,
27
+ "service_label": "Search (growth)",
28
+ "slack_channel": "#growth",
29
+ "week_start": "sunday"
30
+ },
31
+ {
32
+ "last_reviewed_day": 180,
33
+ "owning_team": "Edge Team",
34
+ "row_id": 4,
35
+ "service_label": "Gateway (platform)",
36
+ "slack_channel": "#edge",
37
+ "week_start": "sunday"
38
+ },
39
+ {
40
+ "last_reviewed_day": 355,
41
+ "owning_team": "Commerce Platform",
42
+ "row_id": 5,
43
+ "service_label": "Inventory (commerce)",
44
+ "slack_channel": "#commerce",
45
+ "week_start": "sunday"
46
+ },
47
+ {
48
+ "last_reviewed_day": 419,
49
+ "owning_team": "team-checkout",
50
+ "row_id": 12024,
51
+ "service_label": "checkout",
52
+ "slack_channel": "case-024-checkout",
53
+ "week_start": "monday"
54
+ }
55
+ ],
56
+ "source": "the current owner register"
57
+ }
task_files/dob100-024-attr-three-at-once/material/20-the-pagerduty-service-catalog.json ADDED
@@ -0,0 +1,39 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "as_of_world_day": 420,
3
+ "case_scope": "DOB-024",
4
+ "note": "Raw isolated-sandbox export. It contains evidence, not a precomputed conclusion or execution recipe.",
5
+ "query_scope": {},
6
+ "records": [
7
+ {
8
+ "escalation_policy": "EP-Commerce",
9
+ "name": "checkout-api",
10
+ "pd_service_id": "PSVC001",
11
+ "status": "active"
12
+ },
13
+ {
14
+ "escalation_policy": "EP-Commerce",
15
+ "name": "payments-api",
16
+ "pd_service_id": "PSVC002",
17
+ "status": "active"
18
+ },
19
+ {
20
+ "escalation_policy": "EP-Platform",
21
+ "name": "edge-gateway",
22
+ "pd_service_id": "PSVC003",
23
+ "status": "active"
24
+ },
25
+ {
26
+ "escalation_policy": "EP-Growth",
27
+ "name": "search-svc",
28
+ "pd_service_id": "PSVC004",
29
+ "status": "active"
30
+ },
31
+ {
32
+ "escalation_policy": "EP-Commerce",
33
+ "name": "inventory-api",
34
+ "pd_service_id": "PSVC005",
35
+ "status": "active"
36
+ }
37
+ ],
38
+ "source": "the PagerDuty service catalog"
39
+ }
task_files/dob100-025-rca-catalog-gc-thrash/01-employee-request.md ADDED
@@ -0,0 +1 @@
 
 
1
+ Catalog latency comes in waves. The incident record describes the visible effect, but it does not establish whether the apparent owner, a dependency, or the deployed configuration is responsible. For catalog, the affected business boundary includes price publication, product availability, merchandising feeds, and cache-consistent customer display. Give the next shift a defensible finding and make clear which current observations rule out the most tempting alternative explanations. The supported cause controls whether catalog can enter the recovery window on 2026-03-09, making this one incident decision rather than a separate planning exercise. Give the owner an honest on-time-or-late answer and the best authorised option, including the cost and operational consequence of the alternatives.
task_files/dob100-025-rca-catalog-gc-thrash/02-jira-work-item.csv ADDED
@@ -0,0 +1,2 @@
 
 
 
1
+ assignee,component,created_day,issue_type,key,priority,project,resolution,status,summary,updated_day
2
+ on-call,catalog,414,Task,DOB-025,High,DOB,,In Progress,"This is an investigation, not a change.",420
task_files/dob100-025-rca-catalog-gc-thrash/03-cross-tracker-links.json ADDED
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+ [
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+ {
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+ "kind": "relates",
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+ "source": "DOB-025",
5
+ "target": "GH-9025"
6
+ }
7
+ ]
task_files/dob100-025-rca-catalog-gc-thrash/04-github-issue.json ADDED
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+ {
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+ "created_day": 415,
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+ "labels": "aiops_analysis,needs-correlation",
4
+ "number": 9025,
5
+ "repo": "novacart/catalog",
6
+ "state": "open",
7
+ "title": "Operational evidence for DOB-025"
8
+ }
task_files/dob100-025-rca-catalog-gc-thrash/05-current-operating-control.pdf ADDED
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+ %����
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+ 1 0 obj
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+ << /Type /Catalog /Pages 2 0 R >>
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+ (Control OPS-CONTROL-2026.03 is effective for DOB-025 and supersedes OPS-CONTROL-2025.11. Establish) Tj
20
+ T* (identity across Jira and the linked GitHub issue, compare the case-room report with live operational) Tj
21
+ T* (records, follow task-specific approval and rollout controls, and verify writes from the system of) Tj
22
+ T* (record. This page defines evidence precedence; it does not contain the task's conclusion. Change) Tj
23
+ T* (windows for catalog: 2026-03-05, 2026-03-07, 2026-03-09, 2026-03-11 at 14:00Z; work outside these) Tj
24
+ T* (windows requires incident-commander approval. Vendor capacity order VEND-25 and change approval) Tj
25
+ T* (CHG-25 are the authoritative records for the cutover capacity plan.) Tj
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+ %%EOF
task_files/dob100-025-rca-catalog-gc-thrash/06-retired-shortcut-note.pdf ADDED
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+ (Retired control OPS-CONTROL-2025.11 for DOB-025. This draft recommends trusting the first alert and) Tj
20
+ T* (closing the tracker after a single-system check. It is retained for audit history and was superseded) Tj
21
+ T* (by OPS-CONTROL-2026.03.) Tj
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+ %%EOF
task_files/dob100-025-rca-catalog-gc-thrash/07-case-room-thread.json ADDED
@@ -0,0 +1,26 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ [
2
+ {
3
+ "author": "release-manager",
4
+ "body": "Please resolve DOB-025. The Jira state is only intake; confirm the live systems.",
5
+ "channel": "case-025-catalog",
6
+ "message_id": 7
7
+ },
8
+ {
9
+ "author": "on-call",
10
+ "body": "For catalog, the first signal may be symptomatic. Check the linked records before changing production.",
11
+ "channel": "case-025-catalog",
12
+ "message_id": 8
13
+ },
14
+ {
15
+ "author": "former-owner",
16
+ "body": "I would follow OPS-CONTROL-2025.11, but that note may be stale. No one has verified it against today's state.",
17
+ "channel": "case-025-catalog",
18
+ "message_id": 9
19
+ },
20
+ {
21
+ "author": "customer-success",
22
+ "body": "The catalog cutover is committed for 2026-03-09; please state in the handoff whether the capacity plan lands on time and what it costs.",
23
+ "channel": "case-025-catalog",
24
+ "message_id": 10
25
+ }
26
+ ]
task_files/dob100-025-rca-catalog-gc-thrash/08-pagerduty-change-events.csv ADDED
@@ -0,0 +1,3 @@
 
 
 
 
1
+ change_id,day,pd_service_id,summary
2
+ 4,419,PD-DOB-025,DOB-025 intake evidence for catalog; outcome not yet established
3
+ 5,418,PD-DOB-025,Scaled the catalog production pool to 13 replicas across 3 zones (DOB-025 capacity baseline)
task_files/dob100-025-rca-catalog-gc-thrash/09-service-owner-register.xlsx ADDED
Binary file (1.59 kB). View file
 
task_files/dob100-025-rca-catalog-gc-thrash/10-release-calendar.xlsx ADDED
Binary file (1.7 kB). View file
 
task_files/dob100-025-rca-catalog-gc-thrash/11-source-inventory.csv ADDED
@@ -0,0 +1,7 @@
 
 
 
 
 
 
 
 
1
+ case_id,source,status
2
+ DOB-025,Jira,inspect
3
+ DOB-025,GitHub,inspect
4
+ DOB-025,Confluence,inspect
5
+ DOB-025,Slack,inspect
6
+ DOB-025,PagerDuty,inspect
7
+ DOB-025,live service,inspect
task_files/dob100-025-rca-catalog-gc-thrash/12-request-email.eml ADDED
@@ -0,0 +1,10 @@
 
 
 
 
 
 
 
 
 
 
 
1
+ From: release-manager@novacart.example
2
+ To: on-call@novacart.example
3
+ Date: Tue, 03 Mar 2026 09:00:00 +0000
4
+ Subject: Please resolve DOB-025
5
+ Message-ID: <dob-025-dob-025@novacart.example>
6
+ X-Work-Item: DOB-025
7
+ MIME-Version: 1.0
8
+ Content-Type: text/plain; charset=utf-8
9
+
10
+ The tracker captures intake only. Reconcile the live systems and leave an auditable handoff; do not follow a copied runbook blindly.
task_files/dob100-025-rca-catalog-gc-thrash/13-former-owner-email.eml ADDED
@@ -0,0 +1,10 @@
 
 
 
 
 
 
 
 
 
 
 
1
+ From: release-manager@novacart.example
2
+ To: on-call@novacart.example
3
+ Date: Tue, 03 Mar 2026 09:00:00 +0000
4
+ Subject: Old suggestion for DOB-025
5
+ Message-ID: <dob-125-dob-025@novacart.example>
6
+ X-Work-Item: DOB-025
7
+ MIME-Version: 1.0
8
+ Content-Type: text/plain; charset=utf-8
9
+
10
+ I previously used OPS-CONTROL-2025.11. That may no longer be valid, and I did not verify today's production state.
task_files/dob100-025-rca-catalog-gc-thrash/14-service-catalog.csv ADDED
@@ -0,0 +1,11 @@
 
 
 
 
 
 
 
 
 
 
 
 
1
+ case_id,description,kind,language,name,repo_version,service_id,team,tier
2
+ DOB-025,"Customer-facing storefront (Next.js): browse, cart, checkout UI.",frontend,typescript,storefront-web,v3.2.4,9001,growth,1
3
+ DOB-025,"Public API edge: routing, auth, rate limiting, traffic weighting.",backend,go,api-gateway,v5.1.0,9002,platform,1
4
+ DOB-025,"Product catalog, pricing, and merchandising.",backend,python,catalog,v1.9.2,9003,commerce,2
5
+ DOB-025,Cart and checkout orchestration.,backend,python,checkout,v2.6.3,9004,commerce,1
6
+ DOB-025,"Payment capture, refunds, and settlement.",backend,python,payments,v2.7.0,9005,commerce,1
7
+ DOB-025,Email/SMS/push notification delivery.,worker,python,notifications,v1.4.8,9006,platform,2
8
+ DOB-025,Product search and ranking.,backend,python,search,v3.0.5,9007,growth,2
9
+ DOB-025,"Stock levels, reservations, and warehouse sync.",backend,java,inventory,v4.3.1,9008,commerce,2
10
+ DOB-025,Product imagery and video delivery from the object store.,backend,python,media-service,v0.9.4,9009,growth,3
11
+ DOB-025,Consumes the event queue and builds analytics rollups.,worker,python,analytics-worker,v2.1.7,9010,platform,3
task_files/dob100-025-rca-catalog-gc-thrash/15-slo-export.csv ADDED
@@ -0,0 +1,2 @@
 
 
 
1
+ case_id,description,metric,service,slo_id,threshold
2
+ DOB-025,Catalog p99 under 300ms.,latency_p99_ms,catalog,9507,300.0
task_files/dob100-025-rca-catalog-gc-thrash/16-metrics-export.csv ADDED
@@ -0,0 +1,3 @@
 
 
 
 
1
+ case_id,environment,metric,service,value
2
+ DOB-025,production,error_rate_pct,catalog,0.2
3
+ DOB-025,production,latency_p99_ms,catalog,645.0
task_files/dob100-025-rca-catalog-gc-thrash/17-observability-log-slice.log ADDED
@@ -0,0 +1 @@
 
 
1
+ {"case_id": "DOB-025", "environment": "production", "level": "WARN", "log_id": 9018, "message": "pricing loop issued 312 sequential price lookups for 312 products (batch_pricing_enabled=false); p99 645ms", "service": "catalog"}
task_files/dob100-025-rca-catalog-gc-thrash/18-sentry-issues.json ADDED
@@ -0,0 +1,49 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "case_id": "DOB-025",
3
+ "issues": [
4
+ {
5
+ "events": 2317,
6
+ "first_seen_day": 410,
7
+ "issue_id": "CHECKOUT-1A",
8
+ "last_seen_day": 420,
9
+ "level": "error",
10
+ "project_slug": "checkout-web",
11
+ "status": "unresolved",
12
+ "title": "TypeError: NoneType has no attribute 'amount'",
13
+ "users_affected": 890
14
+ },
15
+ {
16
+ "events": 1904,
17
+ "first_seen_day": 409,
18
+ "issue_id": "CHECKOUT-2B",
19
+ "last_seen_day": 420,
20
+ "level": "error",
21
+ "project_slug": "checkout-web",
22
+ "status": "unresolved",
23
+ "title": "TimeoutError: payments call exceeded 8000ms",
24
+ "users_affected": 1502
25
+ },
26
+ {
27
+ "events": 18422,
28
+ "first_seen_day": 405,
29
+ "issue_id": "PAY-9C",
30
+ "last_seen_day": 420,
31
+ "level": "error",
32
+ "project_slug": "payments-backend",
33
+ "status": "unresolved",
34
+ "title": "ConnectionTimeout: notifications call exceeded 30000ms",
35
+ "users_affected": 6210
36
+ },
37
+ {
38
+ "events": 640,
39
+ "first_seen_day": 414,
40
+ "issue_id": "SRCH-3D",
41
+ "last_seen_day": 419,
42
+ "level": "warning",
43
+ "project_slug": "search",
44
+ "status": "resolved",
45
+ "title": "IndexRefreshTimeout",
46
+ "users_affected": 210
47
+ }
48
+ ]
49
+ }
task_files/dob100-025-rca-catalog-gc-thrash/19-kubernetes-pods.yaml ADDED
@@ -0,0 +1,2 @@
 
 
 
1
+ case_id: DOB-025
2
+ items:
task_files/dob100-025-rca-catalog-gc-thrash/20-kubernetes-events.log ADDED
@@ -0,0 +1,8 @@
 
 
 
 
 
 
 
 
 
1
+ {"case_id": "DOB-025", "count": 47, "day": 419, "event_id": 9001, "message": "Container analytics exceeded its memory limit of 512Mi and was killed", "namespace": "production", "pod": "analytics-worker-7d9f-x2k1", "reason": "OOMKilled"}
2
+ {"case_id": "DOB-025", "count": 47, "day": 419, "event_id": 9002, "message": "Back-off restarting failed container analytics", "namespace": "production", "pod": "analytics-worker-7d9f-x2k1", "reason": "CrashLoopBackOff"}
3
+ {"case_id": "DOB-025", "count": 39, "day": 420, "event_id": 9003, "message": "Container analytics exceeded its memory limit of 512Mi and was killed", "namespace": "production", "pod": "analytics-worker-7d9f-m4p8", "reason": "OOMKilled"}
4
+ {"case_id": "DOB-025", "count": 1, "day": 417, "event_id": 9004, "message": "Stopping container gateway for rollout", "namespace": "production", "pod": "api-gateway-9f2e-cc33", "reason": "Killing"}
5
+ {"case_id": "DOB-025", "count": 3, "day": 420, "event_id": 9005, "message": "The node was low on resource: ephemeral-storage. Container media was using 4Gi", "namespace": "production", "pod": "media-service-2e4f-ee55", "reason": "Evicted"}
6
+ {"case_id": "DOB-025", "count": 214, "day": 419, "event_id": 9006, "message": "0/4 nodes are available: 4 node(s) didn't match Pod's node affinity/selector", "namespace": "production", "pod": "search-reindex-8c2a-gg77", "reason": "FailedScheduling"}
7
+ {"case_id": "DOB-025", "count": 1, "day": 420, "event_id": 9007, "message": "Node node-c1 status is now: NodeNotReady", "namespace": "production", "pod": "notifications-1b7d-hh88", "reason": "NodeNotReady"}
8
+ {"case_id": "DOB-025", "count": 96, "day": 418, "event_id": 9008, "message": "Error: container has runAsNonRoot and image will run as root", "namespace": "production", "pod": "inventory-migrator-4d9e-ii99", "reason": "Failed"}
task_files/dob100-025-rca-catalog-gc-thrash/21-deployment-history.json ADDED
@@ -0,0 +1,21 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "case_id": "DOB-025",
3
+ "deployments": [
4
+ {
5
+ "canary_percent": 100,
6
+ "deployment_id": 9255,
7
+ "environment": "staging",
8
+ "service": "catalog",
9
+ "status": "succeeded",
10
+ "version": "v1.9.2"
11
+ },
12
+ {
13
+ "canary_percent": 100,
14
+ "deployment_id": 9256,
15
+ "environment": "production",
16
+ "service": "catalog",
17
+ "status": "succeeded",
18
+ "version": "v1.9.2"
19
+ }
20
+ ]
21
+ }
task_files/dob100-025-rca-catalog-gc-thrash/22-ci-runs.csv ADDED
@@ -0,0 +1,3 @@
 
 
 
 
1
+ case_id,detail,pr_number,run_id,service,status
2
+ DOB-025,intermittent failure: test_price_rounding (rerun may pass),,5,catalog,failed
3
+ DOB-025,all checks passed,,6,catalog,passed
task_files/dob100-025-rca-catalog-gc-thrash/23-pull-request-context.json ADDED
@@ -0,0 +1,15 @@
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
1
+ {
2
+ "case_id": "DOB-025",
3
+ "pull_requests": [
4
+ {
5
+ "author": "Diego Ramos",
6
+ "body": "Draft, do not merge yet.",
7
+ "merged_version": "",
8
+ "number": 9202,
9
+ "service": "catalog",
10
+ "status": "open",
11
+ "ticket_key": "",
12
+ "title": "Price rounding cleanup"
13
+ }
14
+ ]
15
+ }
task_files/dob100-025-rca-catalog-gc-thrash/24-migration-state.sql ADDED
@@ -0,0 +1,3 @@
 
 
 
 
1
+ -- case_id: DOB-025
2
+ -- {"environment": "production", "migration_id": 6, "name": "0122_product_media_refs", "service": "catalog", "status": "applied"}
3
+ -- {"environment": "staging", "migration_id": 5, "name": "0122_product_media_refs", "service": "catalog", "status": "applied"}