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Transcriber: Eunice Tan Reviewer: Tanya Cushman
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There's a family-owned restaurant in Morton Grove, Illinois,
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called Burt's Place.
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It's a pizza joint, but actually, more than that,
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it's the place where you can get the best pan pizza,
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certainly in the Chicagoland area, and I bet anywhere in the country.
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The pizza's made by Burt Katz,
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and it's served to you by Burt's wife, Sharon.
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Now, let me tell you about a recent trip I made with my family to Burt's.
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We walked in, seated right away,
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were served antipasto salads that were phenomenal.
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Just as we were finishing our salads,
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the pizza arrives.
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It's got this caramelized crust around, not too much cheese, the delicious sauce.
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We ate the pizza, chatting with each other.
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At one point, Sharon came over, served us some more pizza,
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chatted with us for a while.
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Compliments to the chef, pay the check, and leave happy.
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That was our experience the last time at Burt's,
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and that's always our experience at Burt's.
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Well, now let me tell you
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about some experiences I've seen other people have at Burt's.
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I've seen a couple arrive to a restaurant that was basically empty
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except for us and one other family
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and be told they're going to have to wait two hours.
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I saw someone scoffed at for trying to order an appetizer.
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I saw someone scolded for serving themselves -
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scalded, scolded -
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they didn't scald themselves - maybe they did -
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scolded for serving themselves another slice of pizza.
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And I saw someone barked at sharply in a foreign language
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for trying to pay their bill.
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So, what?
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Like how is it that we have these amazing experiences at Burt's
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and other people have these awkward to terrible experiences at Burt's?
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What's the difference?
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I've thought about it a lot, and I've figured it out.
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The difference is that I'm a lawyer,
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and I think like a lawyer,
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and these other people are non-lawyers,
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who think the way normal people are supposed to think.
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So what do I mean when I say "thinking like a lawyer"?
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Well, before I went to law school,
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I thought I had a pretty good idea about what it was to be a lawyer.
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I mean, I'd seen "Matlock" and "L.A. Law,"
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so I figured lawyers were super good-looking,
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fierce advocates for their clients,
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a little cool, maybe, on the personality scale,
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and wore a ton of seersucker.
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And if you watch any kind of lawyer shows today in pop culture -
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"The Good Wife" or anything like that, "Suits" -
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you probably think lawyers are even better looking
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than I thought they were,
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plus, again, this sort of cool professionalism,
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maybe not so loyal in their personal relationships,
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and fierce advocates for their clients.
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Well, we all know
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drawing lessons from pop culture about a profession is dangerous.
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I watch "The Big Bang Theory,"
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but I don't think that makes me an expert on physics or physicists.
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I know what "bazinga" means, but that's about it.
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(Laughter)
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But there are some truths we see in pop culture about lawyers.
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They're fierce advocates for their clients,
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they are cool and professional,
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and on a per capita basis,
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definitely more seersucker than the average person in the population.
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But there's more than that that makes a lawyer a lawyer.
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What really makes a lawyer a lawyer
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is that they approach problems and think like a lawyer.
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So what do I mean by that?
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Well, there's two kind of connected ideas.
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One is lawyers study rules obsessively.
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Those rules might come from, let's say,
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the criminal code that says it's a crime to steal,
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or they may come from a contract like online terms and conditions -
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and even lawyers just usually click "I agree" -
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or might come from the United States Constitution.
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But in any event, lawyers study obsessively rules.
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We try to understand them in all their nuance,
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and that allows us to avoid the kinds of intuitive thinking
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that are so helpful in normal life.
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But in legal life, you need to understand and obsess over those rules.
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That's the first thing lawyers do.
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But the second, interconnected thing
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is that we then help our clients to navigate those rules
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to accomplish their goals.
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So there are three primary ways
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that lawyers help their clients sort of work with rules.
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I'll explain those to you today,
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and then I'll show you
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how you can use those in your everyday life.
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The first thing that lawyers do
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once they have a comprehension of the rules
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is they help their clients navigate through,
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they guide their clients through the rules.
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Not like a tour guide who says,
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"Oh, this is the arch, this is the rock."
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I mean like a mountaineering guide,
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who takes you through a treacherous pass with lots of ways to make a false step,
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