loc string | api string | lastmod string | changefreq string | priority float64 | sitemappart string | locale string | bundle string | page_id string | release string | title string | description string | keywords list | breadcrumbs list | html_content string | page_content dict | clean_text string | rich_text string |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-automate-task-with-decision.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-automate-task-with-decision.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-automate-task-with-decision.html | zurich | Automate a manual task with Decision Builder | Decouple business decisions from application logic by adding a decision table to your application in ServiceNow Studio. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 2: Automate and improve"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-automate-task-with-decision.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-automate-task-with-decision.html"><body id="sns-z-tut-automate-task-with-decis... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
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"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Automate a manual task with Decision Builder
Decouple business decisions from application logic by adding a decision table to your application in ServiceNow Studio.
## Before you begin
Role required: admin or delegated\_developer
## Procedure
1. Navigate to All > App Engine > ServiceNow Studio.
2. Select Create ... | ---
title: Automate a manual task with Decision Builder
description: Decouple business decisions from application logic by adding a decision
table to your application in ServiceNow Studio.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-build-marketing-design-request-form.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-build-marketing-design-request-form.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-build-marketing-design-request-form.html | zurich | Build the marketing design request form | Edit the form view of the Marketing Design Request table. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-build-marketing-design-request-form.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-build-marketing-design-request-form.html"><body id="sns-z-tut-build-ma... | {
"attachments": {
"all_attachments": null,
"topic_attachments": []
},
"available_languages": [
"enus"
],
"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Build the marketing design request form
Edit the form view of the Marketing Design Request table.
## Before you begin
Role required: admin
## Procedure
1. (Optional)
Open the Marketing Design Request table, if it isn't open already.
2. Select Forms in the top ribbon.
3. Remove the Configuration item field fro... | ---
title: Build the marketing design request form
description: Edit the form view of the Marketing Design Request table.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing your application
- Building app... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-an-app-in-sns.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-an-app-in-sns.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-create-an-app-in-sns.html | zurich | Create an app in ServiceNow Studio | Build an app quickly in ServiceNow Studio, the new, innovative environment for development on the ServiceNow AI Platform. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-an-app-in-sns.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-an-app-in-sns.html"><body id="sns-z-tut-create-an-app-in-sns"><main role="main... | {
"attachments": {
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"available_languages": [
"enus"
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Create an app in ServiceNow Studio
Build an app quickly in ServiceNow Studio, the new, innovative environment for development on the ServiceNow AI Platform.
## Before you begin
Role required: admin
## About this task
ServiceNow Studio provides developers with a unified tool for all application-building tasks, en... | ---
title: Create an app in ServiceNow Studio
description: Build an app quickly in ServiceNow Studio, the new, innovative environment
for development on the ServiceNow AI Platform.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Build... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-data-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-data-model.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-create-data-model.html | zurich | Create the data model | Define the data for the Marketing Services application in ServiceNow Studio. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-data-model.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-data-model.html"><body id="sns-z-tut-create-data-model"><main role="main"><articl... | {
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"enus"
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Create the data model
Define the data for the Marketing Services application in ServiceNow Studio.
## Before you begin
Role required: admin
## About this task
The first step in creating an application is defining the data. This lab will use the table inheritance feature of the ServiceNow AI Platform and extend t... | ---
title: Create the data model
description: Define the data for the Marketing Services application in ServiceNow
Studio.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing your application
- Building ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-fulfiller-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-fulfiller-workspace.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-create-fulfiller-workspace.html | zurich | Create the fulfiller workspace | Workspaces are a great option for departments. Workspaces can be tailored specifically for department needs and can simplify interacting with the platform. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-fulfiller-workspace.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-fulfiller-workspace.html"><body id="sns-z-tut-create-fulfiller-workspace... | {
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"enus"
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Create the fulfiller workspace
Workspaces are a great option for departments. Workspaces can be tailored specifically for department needs and can simplify interacting with the platform.
## Before you begin
Role required: admin or delegated\_developer
## Procedure
1. Navigate to All > App Engine > ServiceNow Stu... | ---
title: Create the fulfiller workspace
description: Workspaces are a great option for departments. Workspaces can be tailored
specifically for department needs and can simplify interacting with the platform.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicen... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-record-producer.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-record-producer.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-create-marketing-dept-record-producer.html | zurich | Create the Marketing department record producer | Create a record producer for the Marketing department using ServiceNow Studio. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-record-producer.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-record-producer.html"><body id="sns-z-tut-crea... | {
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"enus"
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Create the Marketing department record producer
Create a record producer for the Marketing department using ServiceNow Studio.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > App Engine > ServiceNow Studio.
2. Select Create > File > User Interface > Record Producer.
3. Select Continue.... | ---
title: Create the Marketing department record producer
description: Create a record producer for the Marketing department using ServiceNow
Studio.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-taxonomy.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-taxonomy.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-create-marketing-dept-taxonomy.html | zurich | Create the Marketing department taxonomy | Create a marketing department taxonomy in ServiceNow Studio. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 3: Expand to a departmental solution"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-taxonomy.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-create-marketing-dept-taxonomy.html"><body id="sns-z-tut-create-marketing-d... | {
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Create the Marketing department taxonomy
Create a marketing department taxonomy in ServiceNow Studio.
## Before you begin
Role required: admin or delegated\_developer
## Procedure
1. Navigate to All > Employee Center > Advanced Portal Navigation.
2. Hover over the Employee Center link.
3. Select the Preview Empl... | ---
title: Create the Marketing department taxonomy
description: Create a marketing department taxonomy in ServiceNow Studio.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing your application
- Building... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-set-up-branding-dept-approvers.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-set-up-branding-dept-approvers.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-set-up-branding-dept-approvers.html | zurich | Set up the Branding department approvers | Set up the Branding department approvers on the platform. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-set-up-branding-dept-approvers.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-set-up-branding-dept-approvers.html"><body id="sns-z-tut-set-up-branding-de... | {
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Set up the Branding department approvers
Set up the Branding department approvers on the platform.
## Before you begin
Role required: admin or delegated\_developer
## Procedure
1. Exit ServiceNow Studio and return to the platform.
2. Select All in the Filter Navigator.
3. Type `sys_user_group.list` in the Filter... | ---
title: Set up the Branding department approvers
description: Set up the Branding department approvers on the platform.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing your application
- Building ap... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-submit-request.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/sns-z-tut-submit-request.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/sns-z-tut-submit-request.html | zurich | Submit a request | Submit a request in the Marketing Services workspace to test its functionality. | [
"servicenow studio",
"studio",
"sn studio",
"servicenow studio tutorial",
"learn how to use servicenow studio"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Exploring ServiceNow Studio",
"ServiceNow Studio tutorial: Zurich",
"ServiceNow Studio tutorial part 1: Begin with an MVP"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-submit-request.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/sns-z-tut-submit-request.html"><body id="sns-z-tut-submit-request"><main role="main"><article role="a... | {
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Submit a request
Submit a request in the Marketing Services workspace to test its functionality.
## Before you begin
Role required: admin
## Procedure
1. Navigate to All > App Engine > ServiceNow Studio.
2. From the Navigator panel, open the Marketing Services workspace.
3. Select Preview.
Observe that Unassi... | ---
title: Submit a request
description: Submit a request in the Marketing Services workspace to test its functionality.
keywords:
- servicenow studio
- studio
- sn studio
- servicenow studio tutorial
- learn how to use servicenow studio
breadcrumbs:
- Building applications
- Developing your application
- Building appl... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/servicenow-studio/task/view-app-collabs-servicenow-studio.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/servicenow-studio/task/view-app-collabs-servicenow-studio.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/servicenow-studio/task/view-app-collabs-servicenow-studio.html | zurich | View collaborators on an app in ServiceNow Studio | View the collaborators for an app to see who is co-developing the app in ServiceNow Studio. | [
"servicenow studio",
"studio",
"sn studio",
"collaborate in servicenow studio",
"collaborators"
] | [
"Building applications",
"Developing your application",
"Building applications with ServiceNow Studio",
"Configuring ServiceNow Studio ",
"Collaborating on apps using ServiceNow Studio"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/servicenow-studio/task/view-app-collabs-servicenow-studio.html" id="bundle:zurich-application-development/enus/build/servicenow-studio/task/view-app-collabs-servicenow-studio.html"><body id="view-app-collabs-servicenow-studio"><mai... | {
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # View collaborators on an app in ServiceNow Studio
View the collaborators for an app to see who is co-developing the app in ServiceNow Studio.
## Before you begin
Customers that don't have Collaboration installed will not be able to manage delegated development permissions in ServiceNow Studio. Existing delegated d... | ---
title: View collaborators on an app in ServiceNow Studio
description: View the collaborators for an app to see who is co-developing the app
in ServiceNow Studio.
keywords:
- servicenow studio
- studio
- sn studio
- collaborate in servicenow studio
- collaborators
breadcrumbs:
- Building applications
- Developing ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/accessing-workspace-builder-aes-crs.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/accessing-workspace-builder-aes-crs.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/accessing-workspace-builder-aes-crs.html | zurich | Accessing Workspace Builder | You can access Workspace Builder in both ServiceNow Studio or App Engine Studio (AES). | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder",
"Exploring Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/accessing-workspace-builder-aes-crs.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/accessing-workspace-builder-aes-crs.html"><body id="accessing-workspace-builder-aes-... | {
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"breadcrumbs": [
{
"title": "Building applications",
"topic_id": "build/custom-application/concept/build-applications.html"
},
{
"title": "Developing your applica... | # Accessing Workspace Builder
You can access Workspace Builder in both ServiceNow Studio or App Engine Studio (AES).
## Workspace Builder in ServiceNow Studio
To open an existing workspace in Workspace Builder using ServiceNow Studio, complete the following steps:
1. Navigate to All > App Engine > ServiceNow Studio... | ---
title: Accessing Workspace Builder
description: You can access Workspace Builder in both ServiceNow Studio or App Engine
Studio (AES).
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
- Exploring Workspace Builder
---
# Accessing Workspace Buil... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/configuring-workspace-builder.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/configuring-workspace-builder.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/configuring-workspace-builder.html | zurich | Configuring Workspace Builder | Install and configure Workspace Builder to enable users to build custom workspaces. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder"
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"title": "Developing your applica... | # Configuring Workspace Builder
Install and configure Workspace Builder to enable users to build custom workspaces.
## Configuration overview
## Workspace Builder plugin
To use Workspace Builder, you must enable the com.devsnc\_sn\_workspace\_builder plugin in the sn\_ws\_builder scope. It is a dependency of com.sn... | ---
title: Configuring Workspace Builder
description: Install and configure Workspace Builder to enable users to build custom
workspaces.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
---
# Configuring Workspace Builder
Install and configure Wo... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/exploring-workspace-builder.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/exploring-workspace-builder.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/exploring-workspace-builder.html | zurich | Exploring Workspace Builder | Workspace Builder for App Engine is a streamlined, no-code environment that enables you to create a custom workspace from within App Engine Studio (AES) quickly and efficiently. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/exploring-workspace-builder.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/exploring-workspace-builder.html"><body id="exploring-workspace-builder"><main role="main"><... | {
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"title": "Developing your applica... | # Exploring Workspace Builder
Workspace Builder for App Engine is a streamlined, no-code environment that enables you to create a custom workspace from within App Engine Studio (AES) quickly and efficiently.
## users
Table 1. Users
| User | Description |
| --- | --- |
| | |
| | |
| | |
## What to explore next... | ---
title: Exploring Workspace Builder
description: Workspace Builder for App Engine is a streamlined, no-code environment
that enables you to create a custom workspace from within App Engine Studio (AES)
quickly and efficiently.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Buil... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/installing-workspace-builder.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/installing-workspace-builder.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/installing-workspace-builder.html | zurich | Installing Workspace Builder | Workspace Builder is available on the ServiceNow Store. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder",
"Configuring Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/installing-workspace-builder.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/installing-workspace-builder.html"><body id="installing-workspace-builder"><main role="main... | {
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"title": "Developing your applica... | # Installing Workspace Builder
Workspace Builder is available on the ServiceNow Store.
## Using the ServiceNow Store to install Workspace Builder
The ServiceNow Store enables you to download core products and applications.
Check that the application and all of its associated ServiceNow Store applications have valid... | ---
title: Installing Workspace Builder
description: Workspace Builder is available on the ServiceNow Store.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
- Configuring Workspace Builder
---
# Installing Workspace Builder
Workspace Builder is ava... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/using-workspace-builder.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/using-workspace-builder.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/using-workspace-builder.html | zurich | Using Workspace Builder | Create a workspace in Workspace Builder before customizing its settings, home page, record pages, lists, and analytics. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/using-workspace-builder.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/using-workspace-builder.html"><body id="using-workspace-builder"><main role="main"><article role... | {
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"title": "Developing your applica... | # Using Workspace Builder
Create a workspace in Workspace Builder before customizing its settings, home page, record pages, lists, and analytics.
## Overview of creating a workspace
First, add a workspace and configure its settings. Then, you customize its parts, such a s the home page and record page.
Add and conf... | ---
title: Using Workspace Builder
description: Create a workspace in Workspace Builder before customizing its settings,
home page, record pages, lists, and analytics.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
---
# Using Workspace Builder
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/wb-layout.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/wb-layout.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/wb-layout.html | zurich | Layout for Workspace Builder | Workspace Builder has a navigation panel, header, preview pane, and configuration panel to enable bulding custom workspaces. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder",
"Exploring Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/wb-layout.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/wb-layout.html"><body id="wb-layout"><main role="main"><article role="article" class="dita" id="wb-layout" ari... | {
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"title": "Developing your applica... | # Layout for Workspace Builder
Workspace Builder has a navigation panel, header, preview pane, and configuration panel to enable bulding custom workspaces.
The first time you access Workspace Builder, an onboarding modal displays a brief tour of what you can do in Workspace Builder.
Workspace Builder consists of the... | ---
title: Layout for Workspace Builder
description: Workspace Builder has a navigation panel, header, preview pane, and configuration
panel to enable bulding custom workspaces.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
- Exploring Workspace ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/wb-parts-of-a-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/wb-parts-of-a-workspace.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/wb-parts-of-a-workspace.html | zurich | Parts of a workspace in Workspace Builder | Every workspace has parts that enable workspace users to complete their tasks. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder",
"Exploring Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/wb-parts-of-a-workspace.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/wb-parts-of-a-workspace.html"><body id="wb-parts-of-a-workspace"><main role="main"><article role... | {
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"title": "Developing your applica... | # Parts of a workspace in Workspace Builder
Every workspace has parts that enable workspace users to complete their tasks.
Build your workspace by including the following pages and elements.
Table 1. Workspace pages and elements
| Component | Definition |
| --- | --- |
| Home | Landing page for the workspace, which ... | ---
title: Parts of a workspace in Workspace Builder
description: Every workspace has parts that enable workspace users to complete their
tasks.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
- Exploring Workspace Builder
---
# Parts of a workspa... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/workspace-builder-landing.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/workspace-builder-landing.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/workspace-builder-landing.html | zurich | Workspace Builder | Workspace Builder enables you to quickly create and tailor custom workspaces where agents work on open records. | [] | [
"Building applications",
"Developing your application",
"Builder library"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/workspace-builder-landing.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/workspace-builder-landing.html"><body id="workspace-builder-landing"><main role="main"><articl... | {
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"title": "Developing your applica... | # Workspace Builder
Workspace Builder enables you to quickly create and tailor custom workspaces where agents work on open records.
This video shows you how to create a workspace in Workspace Builder.
You can use Workspace Builder to quickly create workspaces for workspaces built starting with Zurich. Workspace B... | ---
title: Workspace Builder
description: Workspace Builder enables you to quickly create and tailor custom workspaces
where agents work on open records.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
---
# Workspace Builder
Workspace Builder enables you to quickly... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/concept/workspace-builder-reference.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/concept/workspace-builder-reference.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/concept/workspace-builder-reference.html | zurich | Workspace Builder reference | Reference topics provide additional information about the lists and forms that you use to configure and administer Workspace Builder. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/concept/workspace-builder-reference.html" id="bundle:zurich-application-development/enus/build/workspace-builder/concept/workspace-builder-reference.html"><body id="workspace-builder-reference"><main role="main"><... | {
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"title": "Developing your applica... | # Workspace Builder reference
Reference topics provide additional information about the lists and forms that you use to configure and administer Workspace Builder.
| ---
title: Workspace Builder reference
description: Reference topics provide additional information about the lists and forms
that you use to configure and administer Workspace Builder.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Builder library
- Workspace Builder
---
# Workspa... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/build/workspace-builder/task/workspace-builder-add-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/build/workspace-builder/task/workspace-builder-add-workspace.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | build/workspace-builder/task/workspace-builder-add-workspace.html | zurich | Add a workspace | Create a workspace using Workspace Builder in ServiceNow Studio or App Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems. | [] | [
"Building applications",
"Developing your application",
"Builder library",
"Workspace Builder",
"Using Workspace Builder"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/build/workspace-builder/task/workspace-builder-add-workspace.html" id="bundle:zurich-application-development/enus/build/workspace-builder/task/workspace-builder-add-workspace.html"><body id="workspace-builder-add-workspace"><main role="m... | {
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"title": "Developing your applica... | # Add a workspace
Create a workspace using Workspace Builder in ServiceNow Studio or App Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals, and managers with tools to help answer customer questions and resolve customer problems.
## Before you begin
Role required:
* admin or Guid... | ---
title: Add a workspace
description: Create a workspace using Workspace Builder in ServiceNow Studio or App
Engine Studio (AES). Workspaces provide agents, case managers, help desk professionals,
and managers with tools to help answer customer questions and resolve customer problems.
keywords: []
breadcrumbs:
- ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/reuse/glossary/C/gloss-candidate-score-erp.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/reuse/glossary/C/gloss-candidate-score-erp.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | reuse/glossary/C/gloss-candidate-score-erp.html | zurich | candidate score | A metric for how well a custom application (ERP root) fits to a remote table in ERP Semantic Mining . | [] | [
"Building applications",
"Developing your application",
"Building low-code applications",
"Zero Copy Connector for ERP",
"Zero Copy Connector for ERP reference",
"Zero Copy Connector for ERP and ERP Semantic Mining glossary"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/reuse/glossary/C/gloss-candidate-score-erp.html" id="bundle:zurich-application-development/enus/reuse/glossary/C/gloss-candidate-score-erp.html"><body id="gloss-candidate-score-erp"><main role="main"><article role="article" class="dita" ... | {
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"topic_id": "build/custom-application/concept/build-applications.html"
},
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"title": "Developing your applica... | # candidate score
A metric for how well a custom application (ERP root) fits to a remote table in ERP Semantic Mining.
| ---
title: candidate score
description: A metric for how well a custom application (ERP root) fits to a remote
table in ERP Semantic Mining .
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Building low-code applications
- Zero Copy Connector for ERP
- Zero Copy Connector for ERP ref... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/reuse/glossary/C/gloss-custom-fields-erp.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/reuse/glossary/C/gloss-custom-fields-erp.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | reuse/glossary/C/gloss-custom-fields-erp.html | zurich | custom fields | Custom fields are values added to a table. | [] | [
"Building applications",
"Developing your application",
"Building low-code applications",
"Zero Copy Connector for ERP",
"Zero Copy Connector for ERP reference",
"Zero Copy Connector for ERP and ERP Semantic Mining glossary"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/reuse/glossary/C/gloss-custom-fields-erp.html" id="bundle:zurich-application-development/enus/reuse/glossary/C/gloss-custom-fields-erp.html"><body id="gloss-custom-fields-erp"><main role="main"><article role="article" class="dita" id="gl... | {
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"title": "Developing your applica... | # custom fields
Custom fields are values added to a table.
| ---
title: custom fields
description: Custom fields are values added to a table.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Building low-code applications
- Zero Copy Connector for ERP
- Zero Copy Connector for ERP reference
- Zero Copy Connector for ERP and ERP Semantic Mining gl... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/reuse/glossary/E/gloss-entity-erp.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/reuse/glossary/E/gloss-entity-erp.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | reuse/glossary/E/gloss-entity-erp.html | zurich | entity | The table or Business Application Programming Interface (BAPI) function call that Zero Copy Connector for ERP uses to read or update the system of record. | [] | [
"Building applications",
"Developing your application",
"Building low-code applications",
"Zero Copy Connector for ERP",
"Zero Copy Connector for ERP reference",
"Zero Copy Connector for ERP and ERP Semantic Mining glossary"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/reuse/glossary/E/gloss-entity-erp.html" id="bundle:zurich-application-development/enus/reuse/glossary/E/gloss-entity-erp.html"><body id="gloss-entity-erp"><main role="main"><article role="article" class="dita" id="gloss-entity-erp" aria-... | {
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{
"title": "Developing your applica... | # entity
The table or Business Application Programming Interface (BAPI) function call that Zero Copy Connector for ERP uses to read or update the system of record.
| ---
title: entity
description: The table or Business Application Programming Interface (BAPI) function
call that Zero Copy Connector for ERP uses to read or update the system of record.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Building low-code applications
- Zero Copy Connect... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/reuse/glossary/E/gloss-erp-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/reuse/glossary/E/gloss-erp-model.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | reuse/glossary/E/gloss-erp-model.html | zurich | ERP model | The ERP model represents a distinct set of features and functionalities tailored to address specific business processes or activities. An ERP model encompasses multiple tables from the system of record, as well as APIs and ETL processes, to create a | [] | [
"Building applications",
"Developing your application",
"Building low-code applications",
"Zero Copy Connector for ERP",
"Zero Copy Connector for ERP reference",
"Zero Copy Connector for ERP and ERP Semantic Mining glossary"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/reuse/glossary/E/gloss-erp-model.html" id="bundle:zurich-application-development/enus/reuse/glossary/E/gloss-erp-model.html"><body id="gloss-erp-model"><main role="main"><article role="article" class="dita" id="gloss-erp-model" aria-labe... | {
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"title": "Developing your applica... | # ERP model
The ERP model represents a distinct set of features and functionalities tailored to address specific business processes or activities. An ERP model encompasses multiple tables from the
system of record, as well as APIs and ETL processes, to create a holistic dataset. For example, you can have one ERP model... | ---
title: ERP model
description: The ERP model represents a distinct set of features and functionalities
tailored to address specific business processes or activities. An ERP model encompasses
multiple tables from the system of record, as well as APIs and ETL processes, to
create a
keywords: []
breadcrumbs:
- Bu... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/reuse/glossary/O/gloss-odata-erp.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/reuse/glossary/O/gloss-odata-erp.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | reuse/glossary/O/gloss-odata-erp.html | zurich | odata | In Zero Copy Connector for ERP , create an OData connection to link to SAP via HTTP so data can be extracted for use in remote tables and extraction tables. | [] | [
"Building applications",
"Developing your application",
"Building low-code applications",
"Zero Copy Connector for ERP",
"Zero Copy Connector for ERP reference",
"Zero Copy Connector for ERP and ERP Semantic Mining glossary"
] | <article class="hascomments" data-page="bundle:zurich-application-development/enus/reuse/glossary/O/gloss-odata-erp.html" id="bundle:zurich-application-development/enus/reuse/glossary/O/gloss-odata-erp.html"><body id="gloss-odata-erp"><main role="main"><article role="article" class="dita" id="gloss-odata-erp" aria-labe... | {
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},
{
"title": "Developing your applica... | # odata
In Zero Copy Connector for ERP, create an OData connection to link to SAP via HTTP so data can be extracted for use in remote tables and extraction tables.
| ---
title: odata
description: In Zero Copy Connector for ERP , create an OData connection to link to
SAP via HTTP so data can be extracted for use in remote tables and extraction tables.
keywords: []
breadcrumbs:
- Building applications
- Developing your application
- Building low-code applications
- Zero Copy Connec... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-development/page/solutions/concept/erp-clean-core.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-development/page/solutions/concept/erp-clean-core.html | 2025-08-06 | daily | 0.5 | 266.xml | en-US | zurich-application-development | solutions/concept/erp-clean-core.html | zurich | App Engine for ERP with the ServiceNow AI Platform | Read and update your legacy ERP (Enterprise Resource Planning) system using Zero Copy Connector for ERP and identify customizations with ERP Semantic Mining. You can then use additional ServiceNow AI Platform apps, such as App Engine Studio (AES), to organize | [] | [
"Building applications",
"Developing your application",
"Building low-code applications"
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"title": "Developing your applica... | # App Engine for ERP with the ServiceNow AI Platform
Read and update your legacy ERP (Enterprise Resource Planning) system using Zero Copy Connector for ERP and identify customizations with ERP Semantic Mining. You can then use additional ServiceNow AI Platform apps, such as App Engine Studio (AES), to organize and re... | ---
title: App Engine for ERP with the ServiceNow AI Platform
description: Read and update your legacy ERP (Enterprise Resource Planning) system
using Zero Copy Connector for ERP and identify customizations with ERP Semantic
Mining. You can then use additional ServiceNow AI Platform apps, such as App Engine
Studi... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/ea-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/ea-workspace.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/ea-workspace.html | zurich | Enterprise Architecture Workspace | The Enterprise Architecture Workspace (EA Workspace) is part of the Enterprise Architecture application. It provides an interactive user interface to enable enterprise architects to stay up to date with their tasks, get insights, and monitor the health of the portfolio | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)"
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Enterprise Architecture Workspace
The Enterprise Architecture Workspace (EA Workspace) is part of the Enterprise Architecture application. It provides an interactive user interface to enable enterprise architects to stay up to date with their tasks, get insights, and monitor the health of the portfolio from a single... | ---
title: Enterprise Architecture Workspace
description: The Enterprise Architecture Workspace (EA Workspace) is part of the Enterprise
Architecture application. It provides an interactive user interface to enable enterprise
architects to stay up to date with their tasks, get insights, and monitor the health
of ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/configure-eaw.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/configure-eaw.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/configure-eaw.html | zurich | Configuring Enterprise Architecture Workspace | As an administrator, use this section to configure the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace"
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Configuring Enterprise Architecture Workspace
As an administrator, use this section to configure the Enterprise Architecture Workspace.
| ---
title: Configuring Enterprise Architecture Workspace
description: As an administrator, use this section to configure the Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
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---
# Configuring Enterpr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-arch-art-categories.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-arch-art-categories.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-arch-art-categories.html | zurich | Manage architectural artifact categories | The architectural artifact categories enable you to categorize and manage artifacts more efficiently. Architectural artifact categories enable you to organize architectural artifacts and align them with your business goals and strategies. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Exploring Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage architectural artifact categories
The architectural artifact categories enable you to categorize and manage artifacts more efficiently. Architectural artifact categories enable you to organize architectural artifacts and align them with your business goals and
strategies.
Using architectural artifact categor... | ---
title: Manage architectural artifact categories
description: The architectural artifact categories enable you to categorize and manage
artifacts more efficiently. Architectural artifact categories enable you to organize
architectural artifacts and align them with your business goals and strategies.
keywords: []... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-eaw-using-setup-page.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-eaw-using-setup-page.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-eaw-using-setup-page.html | zurich | Configure EA Workspace using the Setup page | Use the Setup page to configure Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-eaw-using-setup-page.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-e... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure EA Workspace using the Setup page
Use the Setup page to configure Enterprise Architecture Workspace.
| ---
title: Configure EA Workspace using the Setup page
description: Use the Setup page to configure Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
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... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-info-data-domains.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-info-data-domains.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-info-data-domains.html | zurich | Manage information data domains | A data domain is a collection of information objects. ServiceNow® Discovery finds the database catalog that lists all the catalog objects, or databases, discovered for an instance of a database. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
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A data domain is a collection of information objects. ServiceNow®
Discovery finds the database catalog that lists all the catalog objects, or databases, discovered for an instance of a database.
Information data domains enable you to define how data is captured, stored, shared, and g... | ---
title: Manage information data domains
description: "A data domain is a collection of information objects. ServiceNow\xAE\
\ Discovery finds the database catalog that lists all the catalog objects, or databases,\
\ discovered for an instance of a database."
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-modeling.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-modeling.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-modeling.html | zurich | Manage Enterprise Modeling and Visualization | Enterprise Modeling and Visualization refers to the modeling and diagramming tools within the EA Workspace to represent business capabilities, business hierarchies, and their interrelationships. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Exploring Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-modeling.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-modeling.html... | {
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage Enterprise Modeling and Visualization
Enterprise Modeling and Visualization refers to the modeling and diagramming tools within the EA Workspace to represent business capabilities, business hierarchies, and their interrelationships.
The Enterprise Modeling and Visualization diagrams aren’t illustrative but i... | ---
title: Manage Enterprise Modeling and Visualization
description: Enterprise Modeling and Visualization refers to the modeling and diagramming
tools within the EA Workspace to represent business capabilities, business hierarchies,
and their interrelationships.
keywords: []
breadcrumbs:
- Enterprise Architecture ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-portfolio-mgmt.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-portfolio-mgmt.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-portfolio-mgmt.html | zurich | Configure Technology Portfolio Management | Configure Technology Portfolio Management in Enterprise Architecture Workspace. By configuring TPM, you can get application lifecycle risk insights and rationalize applications. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
"Configure EA Workspace using the Setup page"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-portfolio-mgmt.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-config-te... | {
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure Technology Portfolio Management
Configure Technology Portfolio Management in Enterprise Architecture Workspace. By configuring TPM, you can get application lifecycle risk insights and rationalize applications.
| ---
title: Configure Technology Portfolio Management
description: Configure Technology Portfolio Management in Enterprise Architecture
Workspace. By configuring TPM, you can get application lifecycle risk insights and
rationalize applications.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Applicatio... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-ref-model.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-ref-model.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-config-tech-ref-model.html | zurich | Configure Technology Reference Model | Configure Technology Reference Model Enterprise Architecture Workspace. Configuring the Technology Reference Model offers a structured approach to managing technology standards across your organization. | [] | [
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"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure Technology Reference Model
Configure Technology Reference Model
Enterprise Architecture Workspace. Configuring the Technology Reference Model offers a structured approach to managing technology standards across your organization.
| ---
title: Configure Technology Reference Model
description: Configure Technology Reference Model Enterprise Architecture Workspace.
Configuring the Technology Reference Model offers a structured approach to managing
technology standards across your organization.
keywords: []
breadcrumbs:
- Enterprise Architecture ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-categories.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-categories.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-categories.html | zurich | Manage application categories | An application category is a grouping of applications by their purpose and function, fields, or areas. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
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"Exploring Enterprise Architecture Workspace",
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage application categories
An application category is a grouping of applications by their purpose and function, fields, or areas.
Such a categorization helps you to consolidate applications and rationalize decisions. Application categories provide clarity on your application landscape and enhances compliance.
| ---
title: Manage application categories
description: An application category is a grouping of applications by their purpose
and function, fields, or areas.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Exploring Enterprise Archit... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-category-groups.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-category-groups.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-category-groups.html | zurich | Manage application category groups | An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage application category groups
An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories.
Application category groups help organize your application categories into broader business-aligned clusters, making it eas... | ---
title: Manage application category groups
description: An application category group is a collection of application categories.
Category groups help with the filtering and reporting of the application categories.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Ent... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-families.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-families.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-configure-application-families.html | zurich | Manage application families | An application family is an attribute to group a set of related applications based on manufacturer classification of their products. | [] | [
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage application families
An application family is an attribute to group a set of related applications based on manufacturer classification of their products.
By grouping related applications, you can easily identify redundancies, overlaps, or gaps in your application landscape. This enables better governance thr... | ---
title: Manage application families
description: An application family is an attribute to group a set of related applications
based on manufacturer classification of their products.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-scoring-profiles.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-scoring-profiles.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-configure-scoring-profiles.html | zurich | Manage scoring profiles | Scoring profiles help you to evaluate the applications based on various indicators. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage scoring profiles
Scoring profiles help you to evaluate the applications based on various indicators.
Scoring profiles are configurable frameworks used to evaluate and compare applications on indicators like cost, risk, business value. They support strategic decision-making and enable rationalization of your ... | ---
title: Manage scoring profiles
description: Scoring profiles help you to evaluate the applications based on various
indicators.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Exploring Enterprise Architecture Workspace
- Explor... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-trm-categories.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-configure-trm-categories.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-configure-trm-categories.html | zurich | Manage TRM categories | A Technology Reference Model (TRM) category refers to a grouping of TRM software products by their purpose and function. The categorization helps you to consolidate TRM products and rationalize decisions. | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage TRM categories
A Technology Reference Model (TRM) category refers to a grouping of TRM software products by their purpose and function. The categorization helps you to consolidate TRM products and rationalize decisions.
TRM categories provide a structured way to classify and manage both hardware products and... | ---
title: Manage TRM categories
description: A Technology Reference Model (TRM) category refers to a grouping of TRM
software products by their purpose and function. The categorization helps you to
consolidate TRM products and rationalize decisions.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-data-domains.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-data-domains.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-data-domains.html | zurich | Exploring data domains | A data domain is a collection of information objects. A data domain categorizes information objects. | [] | [
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Exploring data domains
A data domain is a collection of information objects. A data domain categorizes information objects.
A data domain is a logical grouping of related information objects that represent a specific area of a business- such as Finance or HR. Data domains enable you to analyze data in a way that al... | ---
title: Exploring data domains
description: A data domain is a collection of information objects. A data domain categorizes
information objects.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-explore-digital-integ-management.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-explore-digital-integ-management.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-explore-digital-integ-management.html | zurich | Exploring digital integration management in Enterprise Architecture Workspace | Exploring digital integration management in Enterprise Architecture Workspace. | [] | [
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Exploring digital integration management in Enterprise Architecture Workspace
Exploring digital integration management in Enterprise Architecture Workspace.
| ---
title: Exploring digital integration management in Enterprise Architecture Workspace
description: Exploring digital integration management in Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-exploring-dashboards-in-ea-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-exploring-dashboards-in-ea-workspace.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-exploring-dashboards-in-ea-workspace.html | zurich | Exploring dashboards in Enterprise Architecture Workspace | You can use dashboards in Enterprise Architecture Workspace, to track and make informed decisions related to your organization's enterprise architecture landscape. | [] | [
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Exploring dashboards in Enterprise Architecture Workspace
You can use dashboards in Enterprise Architecture Workspace, to track and make informed decisions related to your organization's enterprise architecture landscape.
The following are three dashboards are available in the Enterprise Architecture Workspace, by ... | ---
title: Exploring dashboards in Enterprise Architecture Workspace
description: You can use dashboards in Enterprise Architecture Workspace, to track
and make informed decisions related to your organization's enterprise architecture
landscape.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-information-objects.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-information-objects.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-information-objects.html | zurich | Exploring information objects | An information object captures the logical data for a business application. It also describes the type of data that is interchanged between the application and the database. | [] | [
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An information object captures the logical data for a business application. It also describes the type of data that is interchanged between the application and the database.
By analyzing information objects, you can understand how data is structured and used across your enterprise.
| ---
title: Exploring information objects
description: An information object captures the logical data for a business application.
It also describes the type of data that is interchanged between the application
and the database.
keywords: []
breadcrumbs:
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"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace"
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Integrating Enterprise Architecture Workspace with other applications
Understand the process required to set up Enterprise Architecture Workspace to work with key applications in the ServiceNow platform to provide a deep insight into the applications.
| ---
title: Integrating Enterprise Architecture Workspace with other applications
description: Understand the process required to set up Enterprise Architecture Workspace
to work with key applications in the ServiceNow platform to provide a deep insight
into the applications.
keywords: []
breadcrumbs:
- Enterprise A... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-adr.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-adr.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-adr.html | zurich | Manage architectural decision records (ADR) | The Architectural Decision Records (ADR) help you to explain your infrastructure. ADR is a type of artifact that helps in understanding the background of a specific architectural decision. | [] | [
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage architectural decision records (ADR)
The Architectural Decision Records (ADR) help you to explain your infrastructure. ADR is a type of artifact that helps in understanding the background of a specific architectural decision.
| ---
title: Manage architectural decision records (ADR)
description: The Architectural Decision Records (ADR) help you to explain your infrastructure.
ADR is a type of artifact that helps in understanding the background of a specific
architectural decision.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-application-services.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-application-services.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-application-services.html | zurich | Exploring application services | An application service is a set of interconnected applications and hosts which are configured to offer a service to the organization. An application service is a logical grouping of application functions. | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Exploring application services
An application service is a set of interconnected applications and hosts which are configured to offer a service to the organization. An application service is a logical grouping of application functions.
Application services enable you to structure your application landscape, specify... | ---
title: Exploring application services
description: An application service is a set of interconnected applications and hosts
which are configured to offer a service to the organization. An application service
is a logical grouping of application functions.
keywords: []
breadcrumbs:
- Enterprise Architecture (for... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-arch-artifacts.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-arch-artifacts.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-arch-artifacts.html | zurich | Manage architectural artifacts | Architectural artifacts are created to describe a system, solution, or state of an enterprise. The goal of architectural artifacts in Enterprise Architecture is to enable enterprise architects to create and manage artifacts in their organization. | [] | [
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage architectural artifacts
Architectural artifacts are created to describe a system, solution, or state of an enterprise. The goal of architectural artifacts in Enterprise Architecture is to enable enterprise architects to create and manage artifacts in their organization.
| ---
title: Manage architectural artifacts
description: Architectural artifacts are created to describe a system, solution, or
state of an enterprise. The goal of architectural artifacts in Enterprise Architecture
is to enable enterprise architects to create and manage artifacts in their organization.
keywords: []
b... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-capabilities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-capabilities.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-capabilities.html | zurich | Manage business capabilities | Add or edit a business capability, sub-capability, and manage architectural artifacts and diagrams of the capabilities in the Enterprise Architecture Workspace. | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage business capabilities
Add or edit a business capability, sub-capability, and manage architectural artifacts and diagrams of the capabilities in the Enterprise Architecture Workspace.
| ---
title: Manage business capabilities
description: Add or edit a business capability, sub-capability, and manage architectural
artifacts and diagrams of the capabilities in the Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-processes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-processes.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-processes.html | zurich | Manage business processes | A business processes is a structured method to organize and manage applications that collectively deliver a specific service—whether internal (example: HR systems) or external (example: customer portals). This process ensures alignment between business capabilities and IT assets, enabling better governance, | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage business processes
A business processes is a structured method to organize and manage applications that collectively deliver a specific service—whether internal (example: HR systems) or external (example: customer portals). This process ensures
alignment between business capabilities and IT assets, enabling b... | ---
title: Manage business processes
description: "A business processes is a structured method to organize and manage applications\
\ that collectively deliver a specific service\u2014whether internal (example: HR\
\ systems) or external (example: customer portals). This process ensures alignment\
\ between busin... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-units.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-units.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-business-units.html | zurich | Manage business units | Manage business units in the Enterprise Architecture Workspace to define your organizational functions. | [] | [
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage business units
Manage business units in the Enterprise Architecture Workspace to define your organizational functions.
| ---
title: Manage business units
description: Manage business units in the Enterprise Architecture Workspace to define
your organizational functions.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture W... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-data-domains.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-data-domains.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-data-domains.html | zurich | Manage data domains | A data domain is a logical grouping that categorizes information objects (like tables, fields, or records) based on shared characteristics, business functions, or governance needs. | [] | [
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage data domains
A data domain is a logical grouping that categorizes information objects (like tables, fields, or records) based on shared characteristics, business functions, or governance needs.
| ---
title: Manage data domains
description: A data domain is a logical grouping that categorizes information objects
(like tables, fields, or records) based on shared characteristics, business functions,
or governance needs.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Managem... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-demands.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-demands.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-demands.html | zurich | Manage demands | The structured process of capturing, evaluating, prioritizing, and tracking business demands—such as new applications, enhancements, or rationalization initiatives—across the application lifecycle. It ensures that IT investments align with strategic business goals and that resources are allocated efficiently. | [] | [
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage demands
The structured process of capturing, evaluating, prioritizing, and tracking business demands—such as new applications, enhancements, or rationalization initiatives—across the application lifecycle. It ensures that IT investments
align with strategic business goals and that resources are allocated effi... | ---
title: Manage demands
description: "The structured process of capturing, evaluating, prioritizing, and tracking\
\ business demands\u2014such as new applications, enhancements, or rationalization\
\ initiatives\u2014across the application lifecycle. It ensures that IT investments\
\ align with strategic busin... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-departments.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-departments.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-departments.html | zurich | Manage departments | Add or edit departments, add users to the departments in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Portfolio list view",
"Using business architecture"
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage departments
Add or edit departments, add users to the departments in the Enterprise Architecture Workspace.
| ---
title: Manage departments
description: Add or edit departments, add users to the departments in the Enterprise
Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture Workspace
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage goals
Manage goals to track and optimize your investments in business applications. Add a quantitative and qualitative targets to the goals in the Enterprise Architecture Workspace.
| ---
title: Manage goals
description: Manage goals to track and optimize your investments in business applications.
Add a quantitative and qualitative targets to the goals in the Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enter... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-indicators.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-indicators.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-indicators.html | zurich | Working with indicators | Manage capability and application indicators, and regenerate capability and application indicator scores on-demand in Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with indicators
Manage capability and application indicators, and regenerate capability and application indicator scores on-demand in Enterprise Architecture Workspace.
| ---
title: Working with indicators
description: Manage capability and application indicators, and regenerate capability
and application indicator scores on-demand in Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architec... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-stream-stages.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-stream-stages.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-stream-stages.html | zurich | Manage value stream stages | Value stream stages are the building blocks of a value stream, each adding an incremental value. Add or edit value stream stages in the Enterprise Architecture Workspace. | [] | [
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage value stream stages
Value stream stages are the building blocks of a value stream, each adding an incremental value. Add or edit value stream stages in the Enterprise Architecture Workspace.
| ---
title: Manage value stream stages
description: Value stream stages are the building blocks of a value stream, each adding
an incremental value. Add or edit value stream stages in the Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-streams.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-streams.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-manage-value-streams.html | zurich | Manage with value streams | A value stream is a high-level representation of the steps an organization takes to deliver value to a customer whether internal or external. These steps are organized into value stream stages, each of which contributes incrementally to the final value | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Manage with value streams
A value stream is a high-level representation of the steps an organization takes to deliver value to a customer whether internal or external. These steps are organized into value stream stages, each of which contributes
incrementally to the final value delivered.
| ---
title: Manage with value streams
description: A value stream is a high-level representation of the steps an organization
takes to deliver value to a customer whether internal or external. These steps are
organized into value stream stages, each of which contributes incrementally to the
final value
keywords: [... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-managing-ea-workspace.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-managing-ea-workspace.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-managing-ea-workspace.html | zurich | Managing Enterprise Architecture Workspace | Use the Enterprise Architecture Workspace (EAW) for managing portfolios, modeling architecture, and visualizing IT landscapes. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-managing-ea-workspace.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-managing-ea-wo... | {
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Managing Enterprise Architecture Workspace
Use the Enterprise Architecture Workspace (EAW) for managing portfolios, modeling architecture, and visualizing IT landscapes.
| ---
title: Managing Enterprise Architecture Workspace
description: Use the Enterprise Architecture Workspace (EAW) for managing portfolios,
modeling architecture, and visualizing IT landscapes.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Wo... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat-groups.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat-groups.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat-groups.html | zurich | Configure application category groups | An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure application category groups
An application category group is a collection of application categories. Category groups help with the filtering and reporting of the application categories.
You can create an application category groups or edit an existing one to align it with your business requirements.
| ---
title: Configure application category groups
description: An application category group is a collection of application categories.
Category groups help with the filtering and reporting of the application categories.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat.html | zurich | Configure application categories | An application category is a grouping of applications by their purpose and function, fields, or areas. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
"Configure EA Workspace using the Setup page"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-cat.html"><b... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure application categories
An application category is a grouping of applications by their purpose and function, fields, or areas.
You can create an application category or edit an existing one to align it with your business requirements.
| ---
title: Configure application categories
description: An application category is a grouping of applications by their purpose
and function, fields, or areas.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Configuring Enterprise A... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-families.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-families.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-families.html | zurich | Configure application families | An application family is an attribute to group a set of related applications based on manufacturer classification of their products into product suites. | [] | [
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"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure application families
An application family is an attribute to group a set of related applications based on manufacturer classification of their products into product suites.
You can add new application families or edit existing application families to simplify your application portfolio and align related ... | ---
title: Configure application families
description: An application family is an attribute to group a set of related applications
based on manufacturer classification of their products into product suites.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise A... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-tco.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-tco.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-app-tco.html | zurich | Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace | Configure the application TCO source, cost type, and determine the duration of a fiscal property, in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure application total cost of ownership (TCO) in Enterprise Architecture Workspace
Configure the application TCO source, cost type, and determine the duration of a fiscal property, in the Enterprise Architecture Workspace.
| ---
title: Configure application total cost of ownership (TCO) in Enterprise Architecture
Workspace
description: Configure the application TCO source, cost type, and determine the duration
of a fiscal property, in the Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly A... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-arch-art-categories.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-arch-art-categories.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-arch-art-categories.html | zurich | Configure architectural artifact categories | The architectural artifact categories enable you to categorize and manage artifacts more efficiently. Configuring architectural artifact categories enable you to structure and classify architectural artifacts, and verify the architectural artifacts support strategic goals. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure architectural artifact categories
The architectural artifact categories enable you to categorize and manage artifacts more efficiently. Configuring architectural artifact categories enable you to structure and classify architectural artifacts, and verify the
architectural artifacts support strategic goals.... | ---
title: Configure architectural artifact categories
description: The architectural artifact categories enable you to categorize and manage
artifacts more efficiently. Configuring architectural artifact categories enable
you to structure and classify architectural artifacts, and verify the architectural
artifac... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-cert-policies.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-cert-policies.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-cert-policies.html | zurich | Configure certification policies | Configure certification policies to keep your business applications inventory up to date. Keeping your business application data current helps you to assess your business applications precisely as there are indicators that are dependent on these business applications. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure certification policies
Configure certification policies to keep your business applications inventory up to date. Keeping your business application data current helps you to assess your business applications precisely as there are indicators that are
dependent on these business applications.
| ---
title: Configure certification policies
description: Configure certification policies to keep your business applications inventory
up to date. Keeping your business application data current helps you to assess your
business applications precisely as there are indicators that are dependent on these
business ap... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-demand-actions.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-demand-actions.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-demand-actions.html | zurich | Configure demand actions | Demand actions enable you to initiate structured responses to architectural insights. These actions typically include creating demands for remediation, initiating lifecycle changes, or launching application rationalization efforts. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure demand actions
Demand actions enable you to initiate structured responses to architectural insights. These actions typically include creating demands for remediation, initiating lifecycle changes, or launching application rationalization
efforts.
Configuring demand actions is essential to transform archit... | ---
title: Configure demand actions
description: Demand actions enable you to initiate structured responses to architectural
insights. These actions typically include creating demands for remediation, initiating
lifecycle changes, or launching application rationalization efforts.
keywords: []
breadcrumbs:
- Enterpr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-indicators.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-indicators.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-indicators.html | zurich | Configure indicators | Configure application or capability indicators in the Enterprise Architecture Workspace. | [] | [
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"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
"Configure EA Workspace using the Setup page"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-setup-indicators.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-setup-indicators.ht... | {
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure indicators
Configure application or capability indicators in the Enterprise Architecture Workspace.
You can add a new application or capability indicator or edit existing indicators.
| ---
title: Configure indicators
description: Configure application or capability indicators in the Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Configuring Enterprise Architecture Workspace
- Co... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-info-data-domains.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-info-data-domains.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-info-data-domains.html | zurich | Configure information data domains | A data domain is a structured grouping of information objects that are categorized to support business applications and processes. The data domain helps define how business application data is captured and describes how the data is exchanged between applications and | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure information data domains
A data domain is a structured grouping of information objects that are categorized to support business applications and processes. The data domain helps define how business application data is captured and describes how the data
is exchanged between applications and databases.
You... | ---
title: Configure information data domains
description: A data domain is a structured grouping of information objects that are
categorized to support business applications and processes. The data domain helps
define how business application data is captured and describes how the data is exchanged
between appli... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-scroring-prof.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-scroring-prof.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-scroring-prof.html | zurich | Configure scoring profiles | Scoring profiles help you to evaluate the applications based on various indicators. | [] | [
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"Configuring Enterprise Architecture Workspace",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure scoring profiles
Scoring profiles help you to evaluate the applications based on various indicators.
You can add a new scoring profile or edit an existing one. You can also attach a profile indicator to a scoring profile.
| ---
title: Configure scoring profiles
description: Scoring profiles help you to evaluate the applications based on various
indicators.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Configuring Enterprise Architecture Workspace
- C... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-categories.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-categories.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-categories.html | zurich | Configure TRM categories | A Technology Reference Model (TRM) category refers to a grouping of TRM software products by their purpose and function. | [] | [
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"Configuring Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure TRM categories
A Technology Reference Model (TRM) category refers to a grouping of TRM software products by their purpose and function.
You can add a new TRM category or edit an existing one.
| ---
title: Configure TRM categories
description: A Technology Reference Model (TRM) category refers to a grouping of TRM
software products by their purpose and function.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Configuring En... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-phases.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-phases.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-setup-trm-phases.html | zurich | Configure TRM phases | A Technology Reference Model (TRM) phase represents the status of the application, that is whether the application is approved for use, being evaluated or being scheduled for divestment. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Configuring Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Configure TRM phases
A Technology Reference Model (TRM) phase represents the status of the application, that is whether the application is approved for use, being evaluated or being scheduled for divestment.
You can add a new TRM phase on edit an existing one.
| ---
title: Configure TRM phases
description: A Technology Reference Model (TRM) phase represents the status of the
application, that is whether the application is approved for use, being evaluated
or being scheduled for divestment.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-bubble-chart-view.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-bubble-chart-view.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-bubble-chart-view.html | zurich | Use bubble chart view | The bubble chart view visually positions applications across four quadrants using configurable X and Y axes. The color-coded bubbles reflect planned disposition values to quickly identify which applications align with strategic goals. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-bubble-chart-view.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-usin... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Use bubble chart view
The bubble chart view visually positions applications across four quadrants using configurable X and Y axes. The color-coded bubbles reflect planned disposition values to quickly identify which applications align with strategic
goals.
| ---
title: Use bubble chart view
description: The bubble chart view visually positions applications across four quadrants
using configurable X and Y axes. The color-coded bubbles reflect planned disposition
values to quickly identify which applications align with strategic goals.
keywords: []
breadcrumbs:
- Enterpr... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-list-view.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-list-view.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-using-app-rat-list-view.html | zurich | Use list view | Manage demands, business applications, add lifecycle data, planned disposition and modify associated demands and project details for business applications. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with application rationalization"
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Use list view
Manage demands, business applications, add lifecycle data, planned disposition and modify associated demands and project details for business applications.
| ---
title: Use list view
description: Manage demands, business applications, add lifecycle data, planned disposition
and modify associated demands and project details for business applications.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Wo... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-business-architecture.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-using-business-architecture.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-using-business-architecture.html | zurich | Using business architecture | Manage business units, departments, goals, value streams, value stream stages, business capabilities, business processes, and demands in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Using business architecture
Manage business units, departments, goals, value streams, value stream stages, business capabilities, business processes, and demands in the Enterprise Architecture Workspace.
| ---
title: Using business architecture
description: Manage business units, departments, goals, value streams, value stream
stages, business capabilities, business processes, and demands in the Enterprise
Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Mana... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-app-rat.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-app-rat.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-app-rat.html | zurich | Working with application rationalization | Application rationalization helps enterprise architects evaluate, optimize, and govern the business application portfolio with clarity and strategic intent. Application rationalization is a structured process to assess all business applications by category, capability, or family and determine whether to invest, sustain... | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with application rationalization
Application rationalization helps enterprise architects evaluate, optimize, and govern the business application portfolio with clarity and strategic intent. Application rationalization is a structured process to assess all
business applications by category, capability, or fam... | ---
title: Working with application rationalization
description: Application rationalization helps enterprise architects evaluate, optimize,
and govern the business application portfolio with clarity and strategic intent.
Application rationalization is a structured process to assess all business applications
by c... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-application-portfolio.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-application-portfolio.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-application-portfolio.html | zurich | Working with an application portfolio | Manage all your business applications, business capabilities, information objects, application services and also, manage their associated architectural artifacts in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Portfolio list view"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-application-portfolio.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work... | {
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with an application portfolio
Manage all your business applications, business capabilities, information objects, application services and also, manage their associated architectural artifacts in the Enterprise Architecture Workspace.
| ---
title: Working with an application portfolio
description: Manage all your business applications, business capabilities, information
objects, application services and also, manage their associated architectural artifacts
in the Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architectur... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-archimate-shapes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-archimate-shapes.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-archimate-shapes.html | zurich | Working with ArchiMate Shapes | ArchiMate® shapes are the industry standard shapes used by the Enterprise Architects to create diagrams with relationships among with different domains in the enterprise. ArchiMate shapes are used to model business, application, motivation, physical, strategy, and technology layers. | [] | [
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with ArchiMate Shapes
ArchiMate® shapes are the industry standard shapes used by the Enterprise Architects to create diagrams with relationships among with different domains in the enterprise. ArchiMate shapes are used to model business,
application, motivation, physical, strategy, and technology layers.
| ---
title: Working with ArchiMate Shapes
description: "ArchiMate\xAE shapes are the industry standard shapes used by the Enterprise\
\ Architects to create diagrams with relationships among with different domains\
\ in the enterprise. ArchiMate shapes are used to model business, application, motivation,\
\ physic... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ba-map.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ba-map.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ba-map.html | zurich | Working with business hierarchy map | Model your business application hierarchy using the Enterprise Modeling and Visualization. Update an existing business hierarchy map by adding more shapes and relationships. | [] | [
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"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with business hierarchy map
Model your business application hierarchy using the Enterprise Modeling and Visualization. Update an existing business hierarchy map by adding more shapes and relationships.
| ---
title: Working with business hierarchy map
description: Model your business application hierarchy using the Enterprise Modeling
and Visualization. Update an existing business hierarchy map by adding more shapes
and relationships.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfoli... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bc-map.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bc-map.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bc-map.html | zurich | Working with business capability map | Model your business capabilities map using the Enterprise Modeling and Visualization. Update existing capability maps by adding other business capabilities and business applications. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Enterprise Modeling and Visualization"
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with business capability map
Model your business capabilities map using the Enterprise Modeling and Visualization. Update existing capability maps by adding other business capabilities and business applications.
| ---
title: Working with business capability map
description: Model your business capabilities map using the Enterprise Modeling and
Visualization. Update existing capability maps by adding other business capabilities
and business applications.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Applicatio... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bp-map.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bp-map.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bp-map.html | zurich | Working with business process map | Working with business process diagrams in Enterprise Modeling and Visualization.A business process modeling BPMN (Business Process Model and Notation) diagram is a visual representation of a structured sequence of tasks aimed at achieving specific outcomes. It helps you to establish | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bp-map.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-bp-map.ht... | {
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with business process map
Working with business process diagrams in Enterprise Modeling and Visualization.A business process modeling BPMN (Business Process Model and Notation) diagram is a visual representation of a structured sequence of tasks aimed at achieving specific outcomes. It helps
you to establish... | ---
title: Working with business process map
description: Working with business process diagrams in Enterprise Modeling and Visualization.A
business process modeling BPMN (Business Process Model and Notation) diagram is
a visual representation of a structured sequence of tasks aimed at achieving specific
outcomes... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-business-portfolio-mod.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-business-portfolio-mod.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-business-portfolio-mod.html | zurich | Working with the business portfolio module | Manage business capabilities, add sub-capabilities, associate business applications. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with the business portfolio module
Manage business capabilities, add sub-capabilities, associate business applications.
| ---
title: Working with the business portfolio module
description: Manage business capabilities, add sub-capabilities, associate business
applications.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-dashboards.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-dashboards.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-dashboards.html | zurich | Working with Dashboards | Dashboards in Enterprise Architecture Workspace is a central, visual interface for monitoring, analyzing, and acting on enterprise architecture data. Dashboards provide a consolidated view of the health and performance of key portfolios such as application portfolio, business portfolio, information portoflio | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
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Dashboards in Enterprise Architecture Workspace is a central, visual interface for monitoring, analyzing, and acting on enterprise architecture data. Dashboards provide a consolidated view of the health and performance of key portfolios such as
application portfolio, business portfolio, infor... | ---
title: Working with Dashboards
description: Dashboards in Enterprise Architecture Workspace is a central, visual
interface for monitoring, analyzing, and acting on enterprise architecture data.
Dashboards provide a consolidated view of the health and performance of key portfolios
such as application portfolio... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-integ-mngmnt.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-integ-mngmnt.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-integ-mngmnt.html | zurich | Working with digital integration management in Enterprise Architecture Workspace | Manage digital integrations and digital interfaces in Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-integ-mngmnt.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-... | {
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with digital integration management in Enterprise Architecture Workspace
Manage digital integrations and digital interfaces in Enterprise Architecture Workspace.
| ---
title: Working with digital integration management in Enterprise Architecture Workspace
description: Manage digital integrations and digital interfaces in Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
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"Enterprise Architecture (formerly Application Portfolio Management)",
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"Managing Enterprise Architecture Workspace",
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with digital integrations
Add or edit a digital integration, manage architectural artifacts, and information objects of a digital integration in Enterprise Architecture Workspace.
| ---
title: Working with digital integrations
description: Add or edit a digital integration, manage architectural artifacts, and
information objects of a digital integration in Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-interfaces.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-interfaces.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-digital-interfaces.html | zurich | Working with digital interfaces | Add or edit a digital interface, connect a digital interface to a CMDB API, manage artifacts, relate an SDLC component, information object, and credentials to a digital interface in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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Add or edit a digital interface, connect a digital interface to a CMDB API, manage artifacts, relate an SDLC component, information object, and credentials to a digital interface in the Enterprise Architecture Workspace.
| ---
title: Working with digital interfaces
description: Add or edit a digital interface, connect a digital interface to a CMDB
API, manage artifacts, relate an SDLC component, information object, and credentials
to a digital interface in the Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ea-workspace-homepage.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ea-workspace-homepage.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ea-workspace-homepage.html | zurich | Working with Enterprise Architecture workspace home page | Enterprise Architecture Workspace home page serves as a personalized command center for enterprise architects, offering a unified, role-based view of portfolio insights, tasks, and health indicators. The Home page is designed to give architects immediate visibility into the state of | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ea-workspace-homepage.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work... | {
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Enterprise Architecture workspace home page
Enterprise Architecture Workspace home page serves as a personalized command center for enterprise architects, offering a unified, role-based view of portfolio insights, tasks, and health indicators. The Home page is designed to
give architects immediate visib... | ---
title: Working with Enterprise Architecture workspace home page
description: Enterprise Architecture Workspace home page serves as a personalized
command center for enterprise architects, offering a unified, role-based view of
portfolio insights, tasks, and health indicators. The Home page is designed to give
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ent-model-and-visual.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ent-model-and-visual.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ent-model-and-visual.html | zurich | Working with Enterprise Modeling and Visualization | Enterprise Modeling and Visualization provides a structured, visual framework for understanding and managing the complex relationships between IT systems, business processes, and organizational goals. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-ent-model-and-visual.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-... | {
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Enterprise Modeling and Visualization
Enterprise Modeling and Visualization provides a structured, visual framework for understanding and managing the complex relationships between IT systems, business processes, and organizational goals.
| ---
title: Working with Enterprise Modeling and Visualization
description: Enterprise Modeling and Visualization provides a structured, visual framework
for understanding and managing the complex relationships between IT systems, business
processes, and organizational goals.
keywords: []
breadcrumbs:
- Enterprise A... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-gantt-chart-views.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-gantt-chart-views.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-gantt-chart-views.html | zurich | Working with Gantt chart views in EA Workspace | The Gantt charts in the Enterprise Architecture Workspace allow toggling between TPM (Technology Portfolio Management) and TRM (Technology Reference Model) views. This enables enterprise architects to visualize key lifecycle stages such as deployment, maintenance, and retirement. Identify risks like outdated | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-gantt-chart-views.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-wit... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Gantt chart views in EA Workspace
The Gantt charts in the Enterprise Architecture Workspace allow toggling between TPM (Technology Portfolio Management) and TRM (Technology Reference Model) views. This enables enterprise architects to visualize key lifecycle stages such as deployment,
maintenance, and r... | ---
title: Working with Gantt chart views in EA Workspace
description: The Gantt charts in the Enterprise Architecture Workspace allow toggling
between TPM (Technology Portfolio Management) and TRM (Technology Reference Model)
views. This enables enterprise architects to visualize key lifecycle stages such
as dep... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-info-portfoliodita.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-info-portfoliodita.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-info-portfoliodita.html | zurich | Working with information portfolio | Information portfolio helps to capture information from the assets of your organization as information objects. You can categorize the information assets and determine its business application use. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-info-portfoliodita.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-wi... | {
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{
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"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with information portfolio
Information portfolio helps to capture information from the assets of your organization as information objects. You can categorize the information assets and determine its business application use.
| ---
title: Working with information portfolio
description: Information portfolio helps to capture information from the assets of
your organization as information objects. You can categorize the information assets
and determine its business application use.
keywords: []
breadcrumbs:
- Enterprise Architecture (former... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-portfolio-list-view.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-portfolio-list-view.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-portfolio-list-view.html | zurich | Working with Portfolio list view | Manage your business architecture, application portfolio, information portfolio and manage all your own entities form the portfolio list view of the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-portfolio-list-view.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-w... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Portfolio list view
Manage your business architecture, application portfolio, information portfolio and manage all your own entities form the portfolio list view of the Enterprise Architecture Workspace.
| ---
title: Working with Portfolio list view
description: Manage your business architecture, application portfolio, information
portfolio and manage all your own entities form the portfolio list view of the Enterprise
Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application P... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-setup-page.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-setup-page.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-setup-page.html | zurich | Working with the Setup page | As an Enterprise Architect, use the Setup page to configure Enterprise Architecture Workspace features and functionality. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-setup-page.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-setup... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with the Setup page
As an Enterprise Architect, use the Setup page to configure Enterprise Architecture Workspace features and functionality.
| ---
title: Working with the Setup page
description: As an Enterprise Architect, use the Setup page to configure Enterprise
Architecture Workspace features and functionality.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
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https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tco.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tco.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tco.html | zurich | Working with application Total Cost of Ownership (TCO) | The Application Total Cost of Ownership (TCO) plugin helps Enterprise Architects to evaluate the cost of business applications and leverage the application costs to prioritize the application portfolio and align with the organization's business strategy. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tco.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tco.html"><b... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with application Total Cost of Ownership (TCO)
The Application Total Cost of Ownership (TCO) plugin helps Enterprise Architects to evaluate the cost of business applications and leverage the application costs to prioritize the application portfolio and align with the
organization's business strategy.
| ---
title: Working with application Total Cost of Ownership (TCO)
description: The Application Total Cost of Ownership (TCO) plugin helps Enterprise
Architects to evaluate the cost of business applications and leverage the application
costs to prioritize the application portfolio and align with the organization's
... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tpm.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tpm.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tpm.html | zurich | Working with Technology Portfolio Management (TPM) in EA Workspace | Technology Portfolio Management provide visibility, governance, and actionable insights into the technologies used across the enterprise. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tpm.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-tpm.html"><b... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Technology Portfolio Management (TPM) in EA Workspace
Technology Portfolio Management provide visibility, governance, and actionable insights into the technologies used across the enterprise.
| ---
title: Working with Technology Portfolio Management (TPM) in EA Workspace
description: Technology Portfolio Management provide visibility, governance, and actionable
insights into the technologies used across the enterprise.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Manag... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-trm.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-trm.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-trm.html | zurich | Working with Technology Reference Model (TRM) in EA Workspace | The Technology Reference Model provides a structured, centralized view of all technology products; hardware, software, and platforms used across the enterprise. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
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] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-trm.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-trm.html"><b... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with Technology Reference Model (TRM) in EA Workspace
The Technology Reference Model provides a structured, centralized view of all technology products; hardware, software, and platforms used across the enterprise.
| ---
title: Working with Technology Reference Model (TRM) in EA Workspace
description: The Technology Reference Model provides a structured, centralized view
of all technology products; hardware, software, and platforms used across the enterprise.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Applicati... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-your-entities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-work-with-your-entities.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-work-with-your-entities.html | zurich | Working with your entities | Manage all your Enterprise Architecture Workspace entities from a single place. | [] | [
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"breadcrumbs": [
{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with your entities
Manage all your Enterprise Architecture Workspace entities from a single place.
| ---
title: Working with your entities
description: Manage all your Enterprise Architecture Workspace entities from a single
place.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture Workspace
- Working ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-working-custom-shapes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-working-custom-shapes.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-working-custom-shapes.html | zurich | Working with custom shapes | Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Enterprise Modeling and Visualization"
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with custom shapes
Custom shapes represent specific elements that are unique to your organization. Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture Workspace.
| ---
title: Working with custom shapes
description: Custom shapes represent specific elements that are unique to your organization.
Manage custom shapes, create diagram actions for the shapes in the Enterprise Architecture
Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-working-with-product-capabilities.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/concept/eaw-concept/eaw-working-with-product-capabilities.html | 2025-08-02 | daily | 0.5 | 266.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/concept/eaw-concept/eaw-working-with-product-capabilities.html | zurich | Working with product capabilities | Add or edit product capabilities in the Enterprise Architecture Workspace. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Portfolio list view",
"Working with an application portfolio"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-working-with-product-capabilities.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/concept/eaw-concept/eaw-wo... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Working with product capabilities
Add or edit product capabilities in the Enterprise Architecture Workspace.
| ---
title: Working with product capabilities
description: Add or edit product capabilities in the Enterprise Architecture Workspace.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture Workspace
- Working ... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/reference/eaw-reference/eaw-modeling-ea-shapes.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/reference/eaw-reference/eaw-modeling-ea-shapes.html | 2025-08-02 | daily | 0.5 | 267.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/reference/eaw-reference/eaw-modeling-ea-shapes.html | zurich | Enterprise Architecture shapes | Use the Enterprise Architecture shapes to create diagrams with icons related to enterprise architecture. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Exploring Enterprise Architecture Workspace",
"Exploring Enterprise Modeling and Visualization in the EA Workspace",
"Shapes to create a modeling diagram"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/reference/eaw-reference/eaw-modeling-ea-shapes.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/reference/eaw-reference/eaw-modeling-... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Enterprise Architecture shapes
Use the Enterprise Architecture shapes to create diagrams with icons related to enterprise architecture.
You can add a shape to the canvas by either selecting the shape or by dragging the shape from the Shapes palette to the canvas.
You can also adjust the size of shapes by selecting... | ---
title: Enterprise Architecture shapes
description: Use the Enterprise Architecture shapes to create diagrams with icons
related to enterprise architecture.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Exploring Enterprise Arc... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ba.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ba.html | 2025-08-02 | daily | 0.5 | 267.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ba.html | zurich | Create a Lucidchart diagram for a business application in the EA Workspace | Create a diagram Lucidchart for your business application hierarchy and associate it with an architectural artifact. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Portfolio list view",
"Working with an application portfolio"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ba.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ba.... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Create a Lucidchart diagram for a business application in the EA Workspace
Create a diagram Lucidchart for your business application hierarchy and associate it with an architectural artifact.
## Before you begin
Ensure the following ServiceNow Store apps are installed:
* Lucidchart Diagramming Spoke [sn\_lucdchar... | ---
title: Create a Lucidchart diagram for a business application in the EA Workspace
description: Create a diagram Lucidchart for your business application hierarchy and
associate it with an architectural artifact.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Ente... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-cap.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-cap.html | 2025-08-02 | daily | 0.5 | 267.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-cap.html | zurich | Create a Lucidchart diagram for a business capability in the Enterprise Architecture Workspace | Create a diagram in Lucidchart for your business capability maps and associate it with an architectural artifact. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Portfolio list view",
"Using business architecture",
"Manage business capabilities"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-cap.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-create-lucid-diagram-ca... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Create a Lucidchart diagram for a business capability in the Enterprise Architecture Workspace
Create a diagram in Lucidchart for your business capability maps and associate it with an architectural artifact.
## Before you begin
Ensure the following ServiceNow Store applications are installed:
* Lucidchart Diagra... | ---
title: Create a Lucidchart diagram for a business capability in the Enterprise Architecture
Workspace
description: Create a diagram in Lucidchart for your business capability maps and
associate it with an architectural artifact.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio... |
https://www.servicenow.com/docs/en-US/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-modeling-add-related-records.html | https://servicenow-be-prod.servicenow.com/api/bundle/zurich-application-portfolio-management/page/product/application-portfolio-management/task/eaw-task/eaw-modeling-add-related-records.html | 2025-08-02 | daily | 0.5 | 267.xml | en-US | zurich-application-portfolio-management | product/application-portfolio-management/task/eaw-task/eaw-modeling-add-related-records.html | zurich | Add related records in the modeling diagram | Fetch and add a related record to the selected shape in a diagram. | [] | [
"Enterprise Architecture (formerly Application Portfolio Management)",
"Enterprise Architecture Workspace",
"Managing Enterprise Architecture Workspace",
"Working with Enterprise Modeling and Visualization"
] | <article class="hascomments" data-page="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-modeling-add-related-records.html" id="bundle:zurich-application-portfolio-management/enus/product/application-portfolio-management/task/eaw-task/eaw-modeling-add-relate... | {
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{
"title": "Enterprise Architecture (formerly Application Portfolio Management)",
"topic_id": "product/application-portfolio-management/concept/application-por... | # Add related records in the modeling diagram
Fetch and add a related record to the selected shape in a diagram.
## Before you begin
Role required: sn\_apm.apm\_user and Owner or Editor access to the artifact or diagram
## About this task
You can add both upstream and downstream related entities to a shape in a di... | ---
title: Add related records in the modeling diagram
description: Fetch and add a related record to the selected shape in a diagram.
keywords: []
breadcrumbs:
- Enterprise Architecture (formerly Application Portfolio Management)
- Enterprise Architecture Workspace
- Managing Enterprise Architecture Workspace
- Workin... |
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