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Here’s a simple example:
exten => 123,1,Answer()
The extension name is 123, the priority is 1, and the application is Answer().
Priorities
Each extension can have multiple steps, called priorities. The priorities are numbered
sequentially, starting with 1, and each executes one specific application. As an exam‐
ple, the following extension would answer the phone in priority number 1, and then
hang it up in priority number 2. The steps in an extension take place one after the
other.
exten => 123,1,Answer()
exten => 123,2,Hangup()
It’s pretty obvious that this code doesn’t really do anything useful. We’ll get there. The
key point to note here is that for a particular extension, Asterisk follows the priorities
in order.
exten => 123,1,Answer()
exten => 123,2,do something
exten => 123,3,do something else
exten => 123,4,do one last thing
exten => 123,5,Hangup()
This style of dialplan syntax is still seen from time to time, although (as you’ll see
momentarily) it is not generally used anymore for new code. Newer syntax is similar,
but simplified.
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Chapter 6: Dialplan Basics
Unnumbered priorities
In older releases of Asterisk, the numbering of priorities caused a lot of problems.
Imagine having an extension that had 15 priorities, and then needing to add some‐
thing at step 2: all of the subsequent priorities would have to be manually renum‐
bered. Asterisk does not handle missing steps or misnumbered priorities, and
debugging these types of errors was frustrating.
Beginning with version 1.2, Asterisk addressed this problem: it introduced the use of
the n priority, which stands for “next.” Each time Asterisk encounters a priority
named n, it takes the number of the previous priority and adds 1. This makes it easier
to make changes to your dialplan, as you don’t have to keep renumbering all your
steps. For example, your dialplan might look something like this:
exten => 123,1,Answer()
exten => 123,n,do something
exten => 123,n,do something else
exten => 123,n,do one last thing
exten => 123,n,Hangup()
Internally, Asterisk will calculate the next priority number every time it encounters an
n.3 Now, if we want to add a new item at priority 3, we just input the new line where
we need it, and no renumbering is required.
exten => 123,1,Answer()
exten => 123,n,do something
exten => 123,n,SOME NEW THING
exten => 123,n,do something else
exten => 123,n,do one last thing
exten => 123,n,Hangup()
Bear in mind that you must always specify priority number 1. If you accidentally put
an n instead of 1 for the first priority (a common mistake even among experienced
dialplan coders), you’ll find after reloading the dialplan that the extension will not
exist.
The same => operator
In order to further simplify dialplan writing, a new syntax was created. As long as the
extension remains the same, you can simply type same => followed by the priority
and application rather than having to type the full extension on each line:
3 Asterisk permits simple arithmetic within the priority, such as n+200, and the priority s (for same), but their
usage is somewhat deprecated due to the existence of priority labels. Please note that extension s and priority s
are two distinct concepts.
Dialplan Syntax
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exten => 123,1,Answer()
same => n,do something
same => n,do something
same => n,do one last thing
same => n,Hangup()
This style of dialplan will also make it easier to copy code from one extension to
another. This is the preferred and recommended style. The only reason for the dis‐
cussion of previous styles is to help understand how we got here.
Make no mistake, the Asterisk dialplan is peculiar. Many folks avoid it altogether, and