id
stringlengths
1
23
text
stringlengths
1
1.17k
label
stringclasses
64 values
dimension
stringclasses
6 values
Ses04M_impro05_F031
The fifty dollars I'm going to give you for your bag is really all I'm concerned with.
frustrated
emotion
Ses04M_impro05_F032
I'm more than happy to not argue about it. I will give you your fifty dollar certificate.
frustrated
emotion
Ses04M_impro05_F033
You can go ahead and go fill out the form. We'll look for your bag.
frustrated
emotion
Ses04M_impro05_F034
Then that would be lying.
frustrated
emotion
Ses04M_impro05_F035
I'm sorry. We can only issue one fifty dollar certificate to cover the lost bag for one person.
frustrated
emotion
Ses04M_impro05_F036
I understand you're frustrated, but--
neutral
emotion
Ses04M_impro05_F037
I know. I understand it's personal-- It's personal to you. I get that.
neutral
emotion
Ses04M_impro05_F038
But if you want to just sit down, you know, maybe have a cup of tea, calm down a little bit, we'll go ahead and we'll do what we can for you. you okey
frustrated
emotion
Ses04M_impro05_F039
And I'm looking forward to that. However, I can't do that. I would lose my job.
frustrated
emotion
Ses04M_impro05_F040
Oh, yes.
frustrated
emotion
Ses04M_impro05_F041
I'm sorry, really. But--
frustrated
emotion
Ses04M_impro05_F042
That I'm sorry?
frustrated
emotion
Ses04M_impro05_M000
Yeah, hi. Look--Um, okay. Here's the thing.
frustrated
emotion
Ses04M_impro05_M002
lost my luggage. Your airline--
frustrated
emotion
Ses04M_impro05_M003
lost my luggage. I didn't lose it. No, it's not like I left it somewhere and somebody took it.
frustrated
emotion
Ses04M_impro05_M004
It was lost. I waited on the conveyor -- near the conveyor belt to see, you know, where -- then the baggage claim and see if it would- it would come out.
frustrated
emotion
Ses04M_impro05_M005
Didn't come out. I spoke to somebody, a local authority figure.
frustrated
emotion
Ses04M_impro05_M006
And he told me to come to this desk here so I can, uh, at least get, uh, the hundred- hundred and fifty dollars that- that I'm owed for my loss.
frustrated
emotion
Ses04M_impro05_M007
'Cause that's roughly how much the bag plus all its contents was worth.
frustrated
emotion
Ses04M_impro05_M008
fifty dollars?
angry
emotion
Ses04M_impro05_M009
fifty dollars. No way, no.
angry
emotion
Ses04M_impro05_M010
I don't but the thing is, I don't care about your policy.
angry
emotion
Ses04M_impro05_M011
You understand?
angry
emotion
Ses04M_impro05_M012
What I want you to do is I want you to write three of those, as if I were three people. Okay. You can write -- you can just put my name on all --
frustrated
emotion
Ses04M_impro05_M013
But what I'm telling you is that's what you're going to do.
frustrated
emotion
Ses04M_impro05_M014
No, no, because, look, I don't care what your policy says. I mean--
angry
emotion
Ses04M_impro05_M015
You understand that the contents of my bag- The contents of my bag cost a hundred and fifty dollars.
angry
emotion
Ses04M_impro05_M016
You--
angry
emotion
Ses04M_impro05_M017
No. No. No. What I need you to do -- I need you to write checks for -- I need you to write three of them. That'll be satisfactory.
angry
emotion
Ses04M_impro05_M018
Just -- you can fill out the form--We can fill out - no, no, no, we can fill out the form three times.
angry
emotion
Ses04M_impro05_M019
And then that'll be that. It's going to be fine. Just-
frustrated
emotion
Ses04M_impro05_M021
You don't understand. You don't understand, actually. You don't understand because it was my luggage that was lost. Okay.
frustrated
emotion
Ses04M_impro05_M022
Yeah. If it was yours, but it's not. It's mine. Okay. So just--
angry
emotion
Ses04M_impro05_M024
You- you- you- you're misunderstanding me. You're going to do that.
frustrated
emotion
Ses04M_impro05_M025
Look, can I just -- can I speak to your manager, please? 'Cause I- I really -- I don't, um -- I mean, I just don't want to deal with -- I know that -- I mean, I know this isn't your fault,
frustrated
emotion
Ses04M_impro05_M026
but I need to speak to somebody who can make the three check thing happen.
angry
emotion
Ses04M_impro05_M027
But what I'm talk -- but I'm just,just- please let me--
frustrated
emotion
Ses04M_impro05_M028
But if I could just speak directly -- if I could just speak directly to your-- to your superior person
frustrated
emotion
Ses04M_impro05_M029
then that would be helpful to me because I just feel like if- you don't think you have the power to write three checks but you actually do. see?
frustrated
emotion
Ses04M_impro05_M030
But your job is not my concern. My concern is getting my luggage.
frustrated
emotion
Ses04M_impro05_M031
Look, I don't -- look, can we just not argue about this. Like--
frustrated
emotion
Ses04M_impro05_M032
So what if- what if we- what if we do three forms
frustrated
emotion
Ses04M_impro05_M033
with different names on them? That-
frustrated
emotion
Ses04M_impro05_M034
but, no. See, 'cause
frustrated
emotion
Ses04M_impro05_M035
if we have three forms then I can get the hundred and fifty.
frustrated
emotion
Ses04M_impro05_M036
Just please, will you please just work with me here? Just -- all I'm asking you to do is just work with me. I know -- I know that you get lots of people all day long who give you shit, give you crap, but
frustrated
emotion
Ses04M_impro05_M037
um, you know, I -- this is my bag and I need the hundred and fifty dollars. Please.
frustrated
emotion
Ses04M_impro05_M038
Please.
angry
emotion
Ses04M_impro05_M039
I'm already calm. Okay, I'm calm. I'm calm.
angry
emotion
Ses04M_impro05_M040
Just all I need you to do is just fill out three forms and I'll leave you alone forever, forever. I'll never -- we'll never see each other again.
frustrated
emotion
Ses04M_impro05_M041
But that's not going to-- But you don't understand. You're looking forward to never seeing me again.
frustrated
emotion
Ses04M_impro05_M042
But never seeing me again is not going to happen until you give me the three checks.
frustrated
emotion
Ses04M_impro05_M043
I don't -- I'm not- I'm not convinced.
frustrated
emotion
Ses04M_impro05_M044
Yeah. If you were really sorry, you'd give me the three checks.
angry
emotion
Ses04M_impro05_M045
So why don't we just do that and stop this nonsense, hmm? Hmm?
angry
emotion
Ses04M_impro06_F000
Hey, how you doing?
sad
emotion
Ses04M_impro06_F001
I'm sorry.
sad
emotion
Ses04M_impro06_F002
I know- I know there's nothing I can say that will really help, but--
sad
emotion
Ses04M_impro06_F003
I'm sorry. It's never easy.
sad
emotion
Ses04M_impro06_F004
But, I'm here if there's anything you need. I mean, you just have to ask. I know --
sad
emotion
Ses04M_impro06_F005
--it doesn't really do anything. But--
sad
emotion
Ses04M_impro06_F006
I know. It never is.
sad
emotion
Ses04M_impro06_F007
How's, um -- how's his parents doing?
sad
emotion
Ses04M_impro06_F008
I mean, what do you want to do? Do you want to- do you want to talk about it? Do you-
sad
emotion
Ses04M_impro06_F009
Well I know it's not a lot of help or anything, but at least you got to know him. I mean, at least you had the time with him that you did.
sad
emotion
Ses04M_impro06_F010
I mean, we can be grateful for that.
sad
emotion
Ses04M_impro06_F011
You feel that way now because you're upset. But you don't really think that.
sad
emotion
Ses04M_impro06_F012
It'll get better. I know it doesn't help, but it will get better and you will remember all of the good things that you guys had; all of the memories that you have with him that were happy and you'll be grateful for those.
sad
emotion
Ses04M_impro06_F014
I agree. If I knew how to make that happen, I would certainly help you.
sad
emotion
Ses04M_impro06_F015
When's the service? Can- can we help? Is there anything, I mean--
sad
emotion
Ses04M_impro06_F016
Seems like if the whole world's sad, then it's okay for you to be.
sad
emotion
Ses04M_impro06_F017
I know.
sad
emotion
Ses04M_impro06_F018
I don't have any magic answers. But,
sad
emotion
Ses04M_impro06_F019
I mean, as- as cliche as it is, as long as people who loved him remember him, then it's not a waste, you know.
sad
emotion
Ses04M_impro06_M000
Thanks.
sad
emotion
Ses04M_impro06_M001
I know. I just -- I don't know. It's just weird because you have somebody who's, you know,
sad
emotion
Ses04M_impro06_M002
a major part of your life and then they're gone. And I don't know. That's not really -- it's never really happened to me before.
sad
emotion
Ses04M_impro06_M003
Yeah.
sad
emotion
Ses04M_impro06_M004
Thanks.
sad
emotion
Ses04M_impro06_M005
I just -- it's just not fair.
sad
emotion
Ses04M_impro06_M006
I mean, they're, you know, they're upset. It's like you know, they
sad
emotion
Ses04M_impro06_M007
feel the same way everybody else does.
sad
emotion
Ses04M_impro06_M008
[BREATHING] I mean, there's nothing really to talk about. He's gone and I'll never see him again.
sad
emotion
Ses04M_impro06_M009
Yeah.
sad
emotion
Ses04M_impro06_M010
Yeah, I don't know. Sometimes I wish I didn't know him. So I wouldn't--
sad
emotion
Ses04M_impro06_M011
This is just -- this is a terrible life. I just don't understand.
sad
emotion
Ses04M_impro06_M012
I mean, it's just not fair. Like, I don't know. Why people -
sad
emotion
Ses04M_impro06_M013
there should just be some sort of rule that people don't die until they're older, 'cause then, at least, it's expected.
sad
emotion
Ses04M_impro06_M014
I don't know what to do.
sad
emotion
Ses04M_impro06_M015
I mean, you- you can go. I don't know. I don't know what else.
sad
emotion
Ses04M_impro06_M016
I hope it rains. Somehow that'll make me feel more comfortable.
sad
emotion
Ses04M_impro06_M017
Yeah.
sad
emotion
Ses04M_impro06_M018
I just wish there was some way to just bring him back to life magically.
sad
emotion
Ses04M_impro06_M019
Just, you know, some thing; some genie. I need to find a genie bottle.
sad
emotion
Ses04M_impro06_M020
I know.
sad
emotion
Ses04M_impro07_F002
I didn't even
excited
emotion
Ses04M_impro07_F003
know you applied to U.S.C..
excited
emotion
Ses04M_impro07_F004
That's amazing. I've seen it on TV. Um, Wow. I mean, well what are you going to major in? What are you going to do?
excited
emotion
Ses04M_impro07_F006
Right.
excited
emotion
Ses04M_impro07_F007
Yes.
excited
emotion