conversation_id large_stringlengths 32 32 | company large_stringclasses 109
values | conversation large_stringlengths 10 82.4k | summary large_stringclasses 1
value |
|---|---|---|---|
2ebba35de780d434b1068cd52787164b | Uber_Support | Customer: Just setting up my Twitter. #myfirstTweet
Customer: Why uber drivers charge double from us even for a pool ride...payment mode was selected via paytm @Uber_Support
Support: Here to help! Send us a note via https://t.co/DceIRNI6kV so our team can connect.
Customer: Its done. Please help me out asap. Its not ab... | |
120166e99e2999e68e0eabe2732ea4ee | BofA_Help | Customer: Bank of America got me fucked up
Support: I’m following up to see if we can help you. Please let us know if we can be of assistance. ^df
Support: Hello, we’d be happy to give you a call to talk to you about your concerns. Pls send us your name/ZIP/phone#/acct type.Thanks.^cl
Customer: @286756 If y'all have t... | |
6d2c3c33d69691665c3a69eed5b12ab5 | PearsonSupport | Support: MyITLab: "Access Denied—Registration No Longer Valid." Error | Pearson 24/7 Technical Support http://t.co/J8rdyjvClX
Customer: @PearsonSupport I purchased a book & access code for this Spring Sem in Jan but now it says my registration is no longer valid? :(
Customer: @PearsonSupport Did it ever work out fo... | |
6fccec34c1688ea6e3f84aacf030f005 | TMobileHelp | Customer: Why can't I contact technical support after 10pm?!? I just transferred from AT&T last night and this is not what I expected!
Support: What time zone are you located in? We are here to help? How can T-Force assist you? ^JM
Customer: Pacific time zone. I live in CA
Support: Thanks for reaching out to T-For... | |
f5a1295b76f69ba6d43acf6ddddb6aab | Safaricom_Care | Customer: Do you really mind your customers?
Support: Kindly share issue for assistance.^OR
Customer: . I sent money to a wrong number yester evening.
Support: Hello Moses, please DM the Mpesa transaction code, amount, your mobile number and registered name for us to advise. ^AO
Customer: 1550kes 0728486405.
Customer: ... | |
4e6b67ec0c410c07f3f1df49559c01d5 | AskRBC | Customer: I've gotten an automates call from 1-877-214-5948. Is this actually RBC or a scam? They are asking for personal security questions.
Support: Yes, this is indeed a legitimate RBC #. We can look into these calls for you; just DM ur ph# or > http://t.co/rQJHKFeK53 ^M
Customer: @743340 Why are you calling and ... | |
d8f630c5bc87ec34bd56b7a32701fa50 | ChipotleTweets | Customer: I probably think at least once a day that @ChipotleTweets needs to come to Fremont. Heck I'll settle for Fostoria.
Support: Keep your fingers crossed. Maybe we'll get to Fremont or Fostoria one day -Skyllo
Customer: @487298 STILL WAITING.......
Customer: @ChipotleTweets My fingers have remained crossed | |
605c4e8948373f2ff7bb2eb88529ed69 | AmazonHelp | Customer: GE MWF Refrigerator Water Filter, 1-Pack (Tools & Home Improvement) tagged "refrigerator" 31 times: ... http://t.co/HTPXP3PZbk
Customer: @115821
Don't buy Samsung refrigerator
After sales service is very poor
Facing issues last one month
Amit
956028799
Customer: @241863 @115821 @68228 Ref no 74... | |
38af2e78a49060582adc6c0f60405d93 | AskCiti | Customer: Citibank stole directly from my personal bank acct by generating an unauthorized check in addition to cashing the actual payment @117157
Customer: @117157 Citibank said never received my $1000.00 payment from Greendot I have the proof they deny it! Shut down my credit card. Never overdue punt!
Support: We hav... | |
b4a2b870c5f6840e8f7553ec175fa6b3 | AskPlayStation | Customer: Been trying to preorder the Digital Guardian Edition for PS4 on the PSN via the PS App and Desktop site. Errors. Advice?
Support: Check to make sure any credit card information is current: http://t.co/6HetTMzhiR If it persists, test PSN card funding.
Customer: I tried funding my account and it says my card is... | |
db763355f652c74afb623ae3e9e43089 | TwitterSupport | Support: Over the next few weeks, we're rolling out an update that makes deleting DMs more consistent across web and mobile. http://t.co/VNtDXzwuvp
Support: We're also making an update to the Twitter iPhone and Android apps that will allow you to access your entire DM history.
Customer: any news about this? | |
9dc48b8caf6d6a0820b1528a40030974 | VerizonSupport | Customer: Get more with Verizon Smart Rewards. Use your points toward things you want. http://t.co/dOIjKwKMCj http://t.co/P3C0Ndl7j2
Customer: Is it normal to get charged 16,000 reward points to rent 1 movie from OnDemand? I have a open ticket since October 7th and no resolution :(
Support: Did you try calling the rew... | |
63d3a6c9689d0a310bdb33ba48a9f341 | SW_Help | Support: Travelling with us tomorrow? Please check how we're running before you start your journey. More details http://t.co/wdoTq4clGy
Customer: @6301 Really why check when you delay persons unexpectedly so often . Pretty much don’t travel weekends . Your Monday to Friday service is great . Cmon team lift your game
Cu... | |
7c1128b19d240256e4be557010dbaa8c | CenturyLinkHelp | Support: Good Morning Twitter! Happy Hump Day! The @35064 is #Here2Help with your #CenturyLink needs. Let us know how we can help you!
Customer: Helpteam....I need help with my bill. It keeps escalating, & I'm really frustrated. Looking for the $45 for life monthly plan..Help!
Support: Hi, is there something I can... | |
7aa35f1e98648185b15812e63afeef70 | ATVIAssist | Customer: will the Wii U be receiving Die Rise DLC? Please? I would live that.
Support: Apologies, no word on that - stay tuned to @115766 for any official announcements :) ^NM
Customer: @401361 @115766 Keep me posted | |
02191ff20ce80117d4f097dce2c3aaa3 | idea_cares | Customer: Celebrate this independence day with the new Idea Anthem Ad for Ullu free India # No Ullu Banaoing http://t.co/awiwQyLrau
Customer: Hi Himanshu I have a no choice unless twitte you bcz no one can help me on my query hope this will help... if you are growing but not cheat common people.
Support: Sorry for the ... | |
8dbd55932ab2a4c635da656605f38688 | mediatemplehelp | Customer: So excited that @124462 have SSO now. Now they just need to add 2FA and we’re set.
Customer: 2FA is definitely a feature we hope to have implemented very soon. :) *JT
Customer: @276409 Am I missing something, or did "very soon" never happen? :) 2FA is essential for something like managing domains and hosting ... | |
180bb166437fe50acc462bd21cd3566a | GloCare | Customer: please Globacom how will i activate my deactivated line ? If i load a Card will it activated ?????
Support: for deactivated sim, please visit the nearest Gloworld with N100, sim certificate and valid identity card. Thank you
Customer: @226870 Please when you retrieve a glo line how long does it take before it... | |
f1ee3dbefc48d244dc4f26ba4e8c1939 | ChaseSupport | Customer: Hey, I need to deposit a check but there are no Chase branches in NH. I can mail it, right? And if so, what address?
Support: 1/2 Absolutely. Please include your acct number w/ the check and mail it to: CHASE By Mail, PO Box 32750, Louisville, KY 40233.
Customer: This is the old PO box, right? If you, you sho... | |
5edf63bec7d01e1bec2b6f6ec2a47b3a | airtel_care | Customer: I have done the airtel black berry subscription, & is not Woking on my android. pls help
Support: Hello @121643 , please provide the affected mobile number for assistance. Thank you.
Customer: 08083170127 the affected number | |
06677c5832a30f4a9718f2b436717a85 | ArgosHelpers | Customer: So @116245 have already taken my £45 for a game that doesn't come out for another 3 weeks? Why can I not see this being delivered!?
Support: Hi Mike, a pre-order game is delivered on the day we state unless there is a delay from the manufacturer. Julie
Customer: @437548 So why has my game not been delivered t... | |
161e304ae32fe8db76ae1fae37c7a072 | Tesco | Customer: After having massive technical problems were now up and running for all questions thanks for shopping @Tesco
Customer: @Tesco Hi, please could you provide me with an email address for a manager at your customer service department? Not the generic one as that is getting me nowhere. Thanks for your help
Support... | |
62470a4df014048c7253b6b915e23b06 | comcastcares | Customer: Attention all Daniel Bowens: Please get your email address right. http://t.co/IBXBgJRK7r
Customer: It's good that @115900 tries to confirm email addresses, but I've had two of these so far, and there's no option to say "No, I am not your customer. Someone quoted the wrong email address." https://t.co/OlwdRkmK... | |
033306ba88d334a4e61f6ebe0a25abd0 | AlaskaAir | Customer: Honeymoon Day 1: Waiting for our jet plane in the Alaska Airlines Board Room @ PDX #taylorplusryan… http://t.co/KciVrUc0WD
Support: Congratulations, have a great honeymoon. -Andre
Customer: @751603 Thanks! We did! | |
4b4b9fad8a281cc21c1fd89e9b51a8f6 | ArbysCares | Customer: Indianapolis @129323 glasses are back at Arby's! Pick up a new pair every two weeks & complete the whole set. http://t.co/gwA3IVv6tO
Customer: @129323 Can we order these online?
Support: Not at this time. They are currently available in-store at participating locations in Indianapolis. | |
3c5a1cc089f6c5254979a24c225e73b8 | hulu_support | Customer: getting error code 300. What is this & how can we get it fixed??
Support: Sorry you're running into that error, Julie! What device is this happening on?
Customer: @344040 I am having this same issue with both of my Sony devices. What was the resolution?
Support: Hey Abby—we'd be happy to help! Have you ch... | |
84c27fb02d97eda315bd541655ad59b7 | hulu_support | Customer: I have been getting a 500 error since yesterday. How can this be fixed?
Support: Sorry about that error, David! To start, please clear your browser cache: (http://t.co/EuvnGaos41), and check again.
Customer: @291939 I kept getting the same error code over n over.. this is frustrating. The new update sucks. W... | |
ce7484f5315e00657a30a6a6672cd64f | VirginTrains | Customer: Hey! How do you get onto the wifi on your trains? Your website says there's a 'Connect Now' button - can't see it.
Support: If you load up internet explorer, the Virgin Trains Wi-Fi page should load up automatically ^MW
Customer: On an iPad - same thing?
Support: Should be yes ^MW
Customer: Says I'm connected... | |
c1096fd216a8e64ab85f05121453ef90 | ArbysCares | Customer: It has apples and it's crispy. Recipe leaked. #AppleCrisp http://t.co/ad1f2cUMAv
Customer: It may have apples but it is not crispy. And a crisp needs oatmeal as far as I'm concerned. This is a coffee cake. I want my $3 back.
Support: Erica, please e-mail our Guest Support team more details to __email__ & ... | |
7c58e865c5e6476638fd803ead0462ea | airtel_care | Support: Kindly dial *990# to activate the monthly WTF bundle of 80MB for N200 valid for 30days.
Customer: how do I check my mb balance
Support: Hello @739507 Please note that checking data balance is dependent on the plan subscribed to.(1/2)
Customer: how can I check my bi weekly WTF data balance
Support: Hello @73950... | |
e1a600d2fd462ecdca34454212f9b9ea | Tesco | Customer: I keep getting Sorry, an error occurred, please try again. when trying to check out, is this a problem at your end or mine?
Support: Hi Jay, I'm sorry about this :( Nothing has been reported to us, can you please try clearing your cache and cookies? 1/2
Customer: @743251 I'm getting this error too guys. On di... | |
fd9bfd92c906e68951e7b21553c4f817 | airtel_care | Customer: Anybody still on dis dubious network @118424 ?....port as soon as u can, u might be d next victim o
Customer: Hello @244292 sincere apologies. Kindly provide the affected mobile number to enable us attend to you promptly. Thank you.
Customer: dear Airtel, my subscription is not 30days old yet & I was info... | |
1288f72fad6af5b1c968e3d4aeaa46cf | askvisa | Customer: Descubre lo que te pierdes por no usar el 100% de tu tarjeta #VisaPlatinum.
https://t.co/eNo2wKjKrb
Customer: que es número de cuenta visa rewards q piden en el registro. Gracias
Support: Lo sentimos, Jose. Este servicio de Visa Rewards no está disponible en Colombia.
Customer: @466592 Y en Nicaragua tampoco... | |
14b5e4277f113843a72cec5cc36732ba | AmericanAir | Support: We don't like nightmare's, Carson. Has it been taken care of for you?
Customer: no. on phone waiting for supervisor
Support: We've responded to you in DMs. | |
f3a914d72d556b80fbf76554909ed0a7 | ATVIAssist | Customer: Hello, GHOST not working,support can't help, tried lots of this, don't know where to turn,(refreshed PC,all drivers there,help
Support: Hi! Are you getting any error messages? Can you take a screenshot of what you're seeing for us please?^MD
Customer: Sorry i can't help... haven't been on in ages. | |
90f7149a119c285cac87ed6ee6105447 | ChaseSupport | Support: *UPDATE* http://t.co/r2c6MVBo6B is back at full speed. Thanks for your patience, and sorry if we slowed you down.
Customer: Thanks. How about Chase Ultimate Rewards site? Booking air tickets on ultimate rewards is still NOT working.
Support: The Chase Ultimate Rewards site is up and running as well. Thanks for... | |
638645787063d9982eb9c17565d80459 | marksandspencer | Support: Introducing the turkey & pigs in blankets... Could this be the ultimate Christmas sandwich? #MagicandShelter http://t.co/nVQajeI1mC
Customer: @125762 Will you be bringing the pigs in blankets sandwich back this year? It was amazing!
Support: @125762 Looks like we will be Nic, but it won't be available yet.... | |
1d76afd27d343252c7a7a2bca51032a2 | JetBlue | Customer: This is disgusting. You had 5 chances to get this to taste like cheese and struck out with each of them. http://t.co/mQcNBdvFCn
Support: Sorry to hear, Joseph. Please speak to an inflight crewmember if you're unhappy with your Eat Up box.
Customer: : @815167 wouldn't know good cheese if it grew between the ba... | |
78758e1a20a92614551dd56294223adf | AskSeagate | Customer: I have my backups going to the external drive. Are these files safe to delete?
Support: What device do you see the .nbi files on? And which OS does that device use?
Customer: This is on my Windows 8 PC.
Support: The .nbi files are part of the backup & are needed for data restores. You can delete the curr... | |
ffa2d6b557757e750c2cfe4198bcab4b | VirginTrains | Customer: http://t.co/1DmcxcTMhV
Support: We know how this will end... ^LF
Customer: Oh Really? http://t.co/1qk9ifS35f
Support: That's how we thought it would end :-) But the real question is, are you now out of breath and sweating? ^LF
Customer: no, needed to warm up anyway 😒 kinda cold
Support: Fair enough! Now to s... | |
96cdb78ceae061a11092da35a6777622 | AmericanAir | Customer: cld you pls update passengers of AA5 from DFW as to status of 2nd plane on this service after mech failure? Are we flying out?
Support: We know you're anxious to be on your way. We'll have an update on AA5 at 7p. Thanks for your patience.
Customer: another half hour added to terminal monitor. 7.5 hr delay on ... | |
3b6951966c815d0ebcf798cf4aad40cb | AskPlayStation | Customer: i ternd off my ps4 and it just says preparing to turn off the ps4 for 7min to unplug it?
Customer: ??
Support: Frozen on message: Preparing to turn off. Disconnect your PS4 from the power source for 3 minutes, reconnect and try again.
Customer: @822638
It says dontdisconnect from AC power.
Iv got my pro pre... | |
99fcd843af3742e1d6b31ae058e3edb6 | Kimpton | Customer: Disappointed @Kimpton has been taken over by @121349 I can see the unique boutique amenities leaving. :( less perks more executives
Support: We're sorry you can envision that, & we totally get it. But trust us on this one, we're trying to preserve a rare gem here.
Customer: I'm happy to say I was proven w... | |
2f010970fc41be5e36950bb195aec7a5 | AskSeagate | Customer: hi any idea why my new seagate central hard drive has created 30,000 bootstrapdb & media server daemon files & how to stop it?
Support: Hello @751172, we can help you get this resolved & we'd like to have someone reach out to you to get this taken care of. Pls follow
Customer: @751172 have the sam... | |
bcaabf998b7ce78e3a66acb3158c382d | SouthwestAir | Customer: Question, @SouthwestAir. Is chewing tobacco allowed on planes? Not happy when the teenager next to me pulled some out on a 4.5 hour flight.
Support: There is no policy for/against the usage of chewing tobacco onboard. We apologize for your Inflight experience. ^DD
Customer: @404386 There should be a policy. N... | |
00fe75417ec29f4a9985fe437fc74a9a | UPSHelp | Customer: I think #UPS lost my Christmas cards. Shame, shame on you @115817! #naughtylist #horriblecustomerservice @150659 @UPSHelp
Support: Send the tracking number to __email__ for assistance. We would be happy to take a look for you. ^MK
Customer: @UPSHelp Did that & was told to contact Apple. Apple has nothi... | |
d79c787bcd006045586c970018bb794b | Uber_Support | Support: Question, comment, or concern? Tweet at @Uber_Support. We'll be happy to help! | |
53cbd05b2437d9a08807dc959f8f0122 | AskPlayStation | Support: Please start your console in safe mode and select the option Restore Default Settings (Option 4): http://t.co/xAElY46r9j | |
2b00d2c3e42e3478a2eac890191fb9d3 | YahooCare | Customer: Can you assist me in signing into ymail? Waiting a couple of years for the reset email to be sent to alt address.
Support: Hi David, sorry for the inconvenience. Have you tried to recover your account via our online Password R... http://t.co/NgB8S7mv55
Customer: Hi thanks for the reply, I've tried many times ... | |
5b45c96eacfb1f812f79c3d33bbaeb4f | AskPlayStation | Support: PS4 users: If you are still having issues signing in to PSN today, please reboot the console and try again.
Customer: Hello I cannot to connect to the ea server in fifa 18 and gta v and in another game is connect to the network. You have some answer
Support: Hi there. That sounds a bit strange. Please power cy... | |
b0c8fd1725f3dd51c051b07c20d99cbc | GoDaddyHelp | Customer: since redirecting my Blogger to GoDaddy over year ago the internal links on my site sometimes fail ie land on GoDaddy park page
Customer: ...my links aren't working. What could be causing this please? http://t.co/8XbUpXgXt7
Support: You would need to verify the non-working links are valid from within your Blo... | |
fb1bc49e99ab0a1f66357864183ba6bf | AskPlayStation | Support: Update for PS4 users: We've made recent updates to the network that should allow you to sign in without changing MTU settings. | |
72c94599e363b2f3a2b307e195567b28 | GoDaddyHelp | Customer: just received fake email from __email__. See image. http://t.co/l3XlsxHHAK
Support: Thanks for the heads up! Please also submit this under Phishing here https://t.co/rzgXpmJlsK so we can fully investigate. ^NR
Customer: When submitting:"There was an error submitting your request. CSE002" & "Submitting...P... | |
daa902ac018fb86b66deed3bf1299a74 | AskPlayStation | Customer: Where's my system? Are you fixing it or you'll send me a new one? and when? Service Request Case Number: 03163217
Support: Please contact one of our Chat agents at http://t.co/ImNfSm5w3f and they should be able to help you with this.
Customer: @277576 I will never do that again after yesterday's experience. I... | |
6aa8d997c2a8aaebec64695ef164662b | Kimpton | Customer: YAY! Two years after discovering @Kimpton and staying with them in SF,NYC,Philly,DC and Nova I've earned a free night <3 can't wait!
Support: Score!! Where will you use your free night, @236856? Decisions, decisions! #chasethesun
Customer: I used it in Chicago! & The team there was awesome, they helped... | |
d9ae8e602063f6dbf42b1ab75b12b555 | askvisa | Customer: deseo activar #VerifiedbyVisa con mi tarjeta #Wellsfargo (USA) pero pide SNN siendo que radico en Mexico. Que debo hacer?
Support: Buenos días, Alex. Para solicitar la activación del servicio Verified by Visa, debes comunicarte con Wells Fargo (1/2)
Customer: y así tuve que hacerlo. Después de 3hrs de llamada... | |
217ec153f8d14b32d108f05183e606bd | Tesco | Customer: utterly outrageous behaviour by tesco at opening a tuxedo account for daughter who just started working for you. Contact me asap!
Support: Hi Christina, I'm sorry to hear this. Could you provide more specific details please? Which store? - Lowri
Customer: I will DM you now please act on it asap!! Daughter has... | |
dfa8a2a120ca3d94fc5bd6c0bc878e97 | Uber_Support | Customer: account __email__ deactivated with no reason. resolve this ASAP.
Customer: Thanks for your patience, Sourav. A manager is looking into this now. Stay tuned for a response from @1562. *CY
Customer: @420908 @1562 My wife has left her phone in uber taxi which has taken from picnic garden kushtiya more,car no htt... | |
1bdf3d91c0f74303e55109f42d34bc58 | Customer: Yazı TÜRKÇE'DİR Bu twite Türkçe cevap verebilecek bir insanınız varmı? Yok mu? ÇOK AYIP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! | ||
a7fecb205e3bb575c511cb3a394788b3 | McDonalds | Customer: So @McDonalds is goin to start accepting a random type currency soon.. I wonder it its $btc #bitcoin
Support: We don’t want to ruin the surprise! Hang in there, we promise it’s worth the wait!
Customer: @265954 perhaps with Bitcoin Cash?
Customer: @265954 I don't like cold Hamburgers - Bitcoin Cash is hot &am... | |
e474bfb8554254f6039b25078fbe8829 | XboxSupport | Customer: Bought physical copy of GTA5, year ago. Unable to play it properly cuz it freezes often. Would you allow me to DL it free ?
Customer: Hiya! Could you give us a little more info about what you see when the game freezes? Does this only happen with GTA 5? ^SV
Customer: It freezes for a second, crashes then resta... | |
a7b1c52d5f4410da46eb176fb16572e2 | XboxSupport | Customer: i need help
Support: Sure thing! What's going on tonight that we can help with ^JN
Customer: why did my wife leave me @XboxSupport
Customer: @XboxSupport @XboxSupport how many retweets for a free xbox one?
Customer: @XboxSupport Poor Xbox Support :D Getting so many notifications
Customer: @65025 @XboxSupport ... | |
583b568e894668184a2ada24dfe0c453 | ask_progressive | Customer: Hey, @131610, Phone# 1-866-840-4246 is posing is you & requesting personal information. What are you doing to combat these fraudsters?
Customer: @131610 Got 3 calls today from the same number. Same story. Requesting dl#
Support: @293820 @131610 @293820 We’ll attempt to reach you when your license and poli... | |
ebecdd88519dfcadeacda4fe513a230a | DellCares | Customer: Hi @DellCares, how can I order a replacement keyboard for an Inspiron 3537? The model isn't listed on your parts page. cc @12329
Support: @10730 Since we have not heard back, we'll temporarily archive this case. Please reach out to us at your convenience. We're here 24/7.^RC | |
32207ef1706a41cee54ae1b793f3de16 | AskPlayStation | Customer: My ps4 is still showing error code WS-37368-7 am I the only one with this problem and please fix it.
Support: Error WS-37368-7: PSN account has been banned. You will receive an email with details of the suspension: http://t.co/hgrDdfJdZG
Customer: @180161 Am I able to get my banned account back due to id name... | |
315f6aa3622ccd42b324d7c7f736d44e | SW_Help | Support: The lines between #Axminster and Exeter are currently blocked due to signalling problems. More info http://t.co/dRwmdGOeLj
Customer: how am I gonna get from Axminster to Exeter St David's?
Support: There is replacement road transport running from Axminster - Exeter. We're in the process of ordering cabs and co... | |
1f6dab9dfee8ca6f0939326fd04dd92c | JetBlue | Customer: Hey! Can you check-in a box as a checked baggage on domestic jetblue flight which does not exceed the standard 62 inch (l+b+h) ?
Support: You can - we accept boxes as checked or carry-on baggage on domestic flights only. It must meet size/weight restrictions and... 1/2
Customer: @701254 Hello, do you accept o... | |
8d0336b9beb774d464e74977d5f5680b | Customer: Dear @115786 @XboxSupport where is the latest walking dead?? Its 2-16 and 2-15 is not posted!! This is my fourth and last season on Xbox!!! | ||
8f81c79f5d87832f2ed4be8c98662e2e | AskSeagate | Customer: where did all these bootstrap,media_server_daemon, & messages files come from and how do i get rid of them??
Support: There may be a workaround for bootstrap issue but a bit too involved for Twitter. Please call us @ 800-732-4283
Customer: Same issue Seagate. Is there a solution published?
Support: Pls gi... | |
314252f0cebb16629d08518f3b2e7f9d | ChaseSupport | Customer: We have over 1 million wallets provisioned to date on Apple Pay. #InvestorDay $JPM http://t.co/1ARjmJdLKv
Customer: 1 million. Great for you guys, but doesn't help me. Why not my United MileagePlus Explorer Mastercard?
Support: 1/2 Though we’re not supporting MasterCard, the Chase United MileagePlus Explorer... | |
110ea86c0170d8f2eec5035c4885c96b | ATVIAssist | Customer: I'm having a problem with... https://t.co/5q6KDflkmU
Customer: @ATVIAssist @19171 @19172
Support: @328791 Feel free to DM me if you still need help. ^CB https://t.co/c9WoAfwenP | |
4838855bd66d8aa2ddffac8e0efe3f7e | comcastcares | Customer: My internet was faster back in 2001 @116136 #ComcastSucks #comcastoutage
Customer: @54837 @116136 https://t.co/lw6xrcbn0b
Support: Hello, I apologize for your internet speed issues. Can you please DM your phone # & full address? I would like to assist you. TY. -DR
Customer: 902 S. Charles St. Baltimore,... | |
b6a4fb16ab0ffd707529fbbf938b39f2 | marksandspencer | Support: There's milkshake and then there's milkshake with Belgian chocolate chips - who fancies a shake? #MandSAmerican http://t.co/uFNL1W1KFI
Customer: @marksandspencer what happened to your cappacino milkshakes? they are the love of my life and have been taken out of local stores
Support: We're not selling these at ... | |
a43d491db8851a07fb04c04c8a6e25cc | Tesco | Customer: I bought a £9.50 toaster from Tesco yesterday.
I couldn't be happier.
I can fit 3 hot cross buns in at once without any getting stuck.
Support: Well that's not bad at all... #EveryLittleHelps
Customer: Remember this? It's broken now...
And I'm sad!
Support: Hey Iain, long time no see :) I am very sorry y... | |
beee54211fa7c5998c6c0037c587259c | Kimpton | Customer: Happy Birthday Becky ! 🎉
@102772
@28030 http://t.co/YWBhr32PrE
Customer: ... enjoying my #PinkSquirrel thinking of Crystal and @28030 ...
... Vol. 39 in The Gray @Kimpton ... #Chicago
#WinterWarmer☕️ https://t.co/x8ugcj8Fa6
Support: The drinks should help keep you warm in the windy city, cheers!
Customer:... | |
3fa4ddb04ee997b4c3a5a88f8cff48ec | TwitterSupport | Support: Learn how mute, block and report can help you take control of your experience on Twitter.
https://t.co/nE1Qc45Xro | |
83663864fbd1775ce2ce02aeb1e96109 | Tesco | Customer: selling something nearly two weeks out of date. #NotCool http://t.co/UaxNnVS3lD
Support: Hi Haraam, I'm really sorry about that, can you tell me which store this was in please? - Owen #Regards
Customer: am no a grass
Customer: @Tesco i dont know | |
ed01c818d937dbd6bf99bc6ce171b2d0 | AirAsiaSupport | Customer: If buy Baggage and meals after 1st Apr...is there any GST apply. Thanks
Support: Hi, kindly write in to our E-Form at http://t.co/K6AyoYyEnJ for more info. Our Customer Care team will assist you accordingly.
Customer: Many thanks for your prompt reply..will send the request form accordingly..Best Regards
Supp... | |
aaaa8729a95fd68b0f44ffdde88b545c | British_Airways | Customer: having issues with the BA app, can't get my boarding pass. says there is a problem with passbook. any quick fixes?
Support: We're sorry to hear you're having issues with our app Dave. Have you tried refreshing it? ^Kelly
Customer: I've problem with the App too, this message keeps coming up "Invalid_grant........ | |
aac98e92c92a1fd7d77c76f6bc49acc7 | Safaricom_Care | Customer: @150695 you as partner need to work on my case.
Customer: The KCB M-PESA account is being handled by KCB and not @Safaricom_Care . ^HG
Customer: @226474 @Safaricom_Care Why would you as safaricom partner with KCB in giving people a hoax product? You have failed us!
Customer: Your account opening is still bein... | |
9b5464c95f713a6ec9145be28f8a37a3 | AskRobinhood | Customer: One year ago today: The first trade is executed on Robinhood. #RobinhoodRewind http://t.co/4PYBYyubIL
Customer: Will short selling be available in the future? Also an ability to separate my open positions from my WL would be great.
Customer: Yes, shorting will be supported when margin accounts are avail in a ... | |
f8eedff0c9e393d29d1d3754ca618253 | AmazonHelp | Customer: The Eye of the Lamb.. http://t.co/g5oOziFOOX
Customer: > 👀 “Look, today I am giving you the choice between a blessing and a curse!"
http://t.co/A40Reb375B
Customer: > “Enter by the narrow gate; for wide is the gate and broad is the way that leads to destruction..."
http://t.co/qlZ61m514l
Customer: ... | |
bc1ea2a0d1820f94b286a95d73fa6e84 | VirginTrains | Support: Check out our new #FitnessCoach soon to be travelling on our network, the first ever onboard gym @74576 http://t.co/GItLvOPgrf
Support: When life imitates April Fool's Pranks... https://t.co/T3Ul4DaSNb https://t.co/kh8W4S2Pef | |
ebfdda7577d9d514bdb50d687a6a7fd3 | BofA_Help | Customer: can you tell me if I can use my debit card in Colombia for usd 2.500? And how much would be the bank comission? Thanks
Customer: @BofA_Help Were you able to take money out with your debit card in Colombia?
Support: Please let us know if we can help with your account. Click below to connect with us privately. ... | |
f78ba3f56db2a83a5606cf0bf94e0ef2 | AirAsiaSupport | Customer: MY PNR IS PJ17VH WISH TO PRE PURCHASE ADDITIONAL BAGGAGE UNABLE TO DO SO. PLEASE HELP
Support: Hi, what errors are you getting? I can help you add it, just follow back and DM (Direct Message) your booking number. Thanks.
Customer: HAVE SENT TO DIRECT MESSAGE
Customer: NO REPLY FROM U
Customer: L9CN7U
Custome... | |
e94d0754d971076bb142b167d3b75b9c | AsurionCares | Customer: How do I get a receipt of my monthly charges? I can't seem to find any way to do this and I need it for an expense report.
Support: Typically, you can contact your carrier for a receipt of your monthly premiums. ^LN
Customer: Yeah, for some reason it isn't listed on my Verizon bill and its charged separately ... | |
820f4bef6b5038028fc22b69d2ddbb97 | AmericanAir | Customer: Wow. I fly a lot. But @AmericanAir is above the rest. They care about people. I fly 100,000 miles a year and they are the BEST.
Support: Thanks for the shout-out, Charlie! Now let's make more of those 100,000 with us. #wink
Customer: @324935 @324933 The best at sucking 😎
Customer: @324935 @324933 Y'all swa... | |
a66e0d858b2756454b12482ae77f12fe | SouthwestAir | Customer: will the ncaa championship game be on wifi tonight? Also, any plans for a nonstop from MKE to HOU? 3 hr drive to MDW no fun
Support: CBS is one of the channels we offer on Inflight TV! (1/2) ^CC
Customer: @325538 What city does CBS come from | |
021a833ae430b5f90b870f2cf4c496ad | Ask_Spectrum | Customer: Am I supposed to connect it to the router or the wifi? @117890
Customer: I'm sorry, we gave you an antenna? Is it for TV services? ^SH
Customer: yes. A small box. It gets stuck at 95% and I have already rebooted a few times
Customer: Is it a digital adapter? Is there a name or model number on it? How long ag... | |
9d413135595c08ee0b3623a597d55dbf | AskPlayStation | Support: PS4 User's Guide: http://t.co/zXysLKjE0j Easy to use guide will help you get familiar with the PS4's many features.
Customer: I keep getting the discovery alert whenever I turn off ps4. Y won't that stop even after IV seen its suggestions ?
Support: The Discovery Notifications is a default message system that ... | |
1dc5ab9af3df3ee2b3398c2e256785ea | O2 | Customer: When will @121121 finally recognise that users want Apple's native Visual Voicemail NOT antiquated legacy solutions https://t.co/cd3w6veEYU
Customer: Thanks for your feedback for visual voicemail. We'll pass this on to the team. >Dawn
Customer: @695320 Any more news about Visual voicemail? I’ve just switch... | |
f15a4f798420ec959d1b106a7954fe97 | Uber_Support | Support: Some riders may have trouble requesting rides. We're working on a fix and should be back shortly.
Customer: Can't see schedule a ride. Frustrated.
Customer: I am facing a problem with requesting a ride. I get an error message while confirming booking. I can request a ride from other phones.
Support: Here to he... | |
a1694019ad4277f09cabaf841d866f16 | NikeSupport | Customer: in the Nike+ running app I'm not able to change the coach 5k program start date. Can you please guide on how to do the change.
Support: The Nike+ Coach start date will automatically be determined based on the date of race. Does that make sense?
Customer: Hi. I am on week 3 of marathon training under “My Coac... | |
7542f1b956ecb89a442ee88914d7b522 | VirginTrains | Customer: Dear @VirginTrains saddened to see staff clearly enjoying closing gate on your customers 3 mins ahead of departure http://t.co/zWW1o3pFBG
Support: The barrier teams will close the gates 2 minutes prior to departure, this is a normal thing at Euston ^MW
Customer: The staff member was clearly getting enjoyment ... | |
30ac5540f2db114dd4464cbf930d1b88 | AskPayPal | Customer: We are able to see "Pakistan" In the country list when we sign up for Business account. PayPal Launched In Pakistan?
Support: Hi, sorry for the delay. Can you please provide a screen-shot? Thank you ^AT
Customer: See attachment. users are able to create account form Pakistan but it address changes to other c... | |
524ef2ff34935635dd15bf7834fb06fd | Ask_Spectrum | Customer: stinks! Still cannot access work websites - of course its my fault. Worked fine until 2 a.m. this morning. Ripoff!
Support: Visit http://t.co/3LYlz2ps2h for details on how to fix an intermittent Internet connection or call us at 888-438-2427.
Customer: haha. they blame it on the "node" in this area being o... | |
9fcb671ea1e5bad90380ac7fef0b80e5 | TwitterSupport | Customer: I am having trouble viewing content. I keep getting a content is not available message on half the videos I try to watch.
Support: Would you mind sharing your screenshot with the issue? Also, please let me know your device name and OS version. Thanks.
Customer: @381128 I have same problem now on iOS 11
Custom... | |
5a90a9c15284a16f7ed28eec2fda3ac0 | Safaricom_Care | Support: Our 'Mteja wa nambari' lady woke up with a sore throat. Save her the trouble and switch on your phones, Morning. ^RM http://t.co/CpBVfzhvNX
Customer:
Customer: Could you please relocate the option of buying airtime for customers on agents menu.
Customer: It is confusing us because we buying airtime instead o... | |
ad255143e93a8524ec53b26998506f73 | idea_cares | Customer: Himanshu Kapania, CEO, @116331 says that the firm has no plan to raise rates soon.
http://t.co/xBkxnmzTlL http://t.co/NdWyxVdznn
Customer: @116331 No response from idea customer care side.Just give attractive offers from other network.Then only business is good
Customer: @116331 Dear CEO if you feel really up... | |
c6375422a62fa246fdaba9cdb35d5fa5 | hulu_support | Customer: Your favorite @1724 shows are now streaming on #hulu. Set a course for fun here: http://t.co/OM5m0CJOCf. http://t.co/YpR5NGTO84
Customer: @1724 Pfft favorite get some ed edd n eddy on there!
Support: Hi! We'll be sure to put in the request with the Eds – if they aren't too busy trying to get jawbreakers! |
Subsets and Splits
Airline Conversations Filter
Retrieves a limited set of conversations and summaries related to airlines, providing basic filtering but minimal analytical insight.