text stringlengths 60 303 | intent stringclasses 6
values | label stringclasses 2
values |
|---|---|---|
<s>[INST] Instant transfer now [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transfer | positive |
<s>[INST] Savings [/INST] Your savings balance is $3,200.00 as of today at 10:12 AM. Would you like the last 30 days of activity? </s> | account_balance | positive |
<s>[INST] Make it $1,200 from checking [/INST] Confirm: From Checking ---- 1234 to Savings ---- 5678, $1,200.00, today. Proceed? </s> | transfer | positive |
<s>[INST] Show balance for account ending 7890 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | account_balance | positive |
<s>[INST] How do I cook a steak? [/INST] I'm here to help with banking services. For cooking advice, you might want to consult cooking websites or cookbooks </s> | faq | negative |
<s>[INST] Checking ---- 1234 [/INST] For what period---last 7, 30, or custom dates? </s> | transaction_history | positive |
<s>[INST] Auto Loan ---- 1234 [/INST] Select a source account: Checking ---- 1111 (Avail $1,500.00), Savings ---- 2222 (Avail $3,200.00), or Holiday Savings ---- 3333 (restricted) </s> | loan_payment | positive |
<s>[INST] List transactions from account 123456 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] Do you offer notary services? [/INST] Verified. Yes, we offer free notary services for members at all branch locations during business hours </s> | faq | positive |
<s>[INST] Make a payment on my auto loan [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payment | positive |
<s>[INST] Transaction history for March [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] Proceed [/INST] Payment submitted. Confirmation ID #LP-908172. Send receipt via SMS or email? </s> | loan_payment | positive |
<s>[INST] Auto Loan ---- 1234 [/INST] Select a source account: Checking ---- 1111 (Avail $1,500.00) or Savings ---- 2222 (Avail $3,200.00) </s> | loan_payment | positive |
<s>[INST] Holiday Savings ---- 3333 [/INST] Holiday Savings ---- 3333 isn't eligible as a payment source. Choose Checking ---- 1111 or Savings ---- 2222 </s> | loan_payment | negative |
<s>[INST] Confirm [/INST] Completed. Transaction ID #T-100204 </s> | transfer | positive |
<s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. How much would you like to transfer? </s> | transfer | positive |
<s>[INST] I don't want to verify [/INST] I understand, but I cannot process loan payments without proper verification to protect your account security </s> | loan_payment | negative |
<s>[INST] How much money do I have? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | account_balance | positive |
<s>[INST] Make loan payment from wrong account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payment | positive |
<s>[INST] List my checking transactions for the last 30 days [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] What's my checking balance? [/INST] For your security, please verify your identity with your account number </s> | account_balance | positive |
<s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. External transfers to individuals require recipient setup in online banking first. Would you like to transfer between your own accounts instead? </s> | transfer | negative |
<s>[INST] I don't have loans with you [/INST] Verified. You're correct, I don't see any active loans in your account. Is there another service I can help with? </s> | loan_payment | negative |
<s>[INST] What's your phone number? [/INST] Verified. Our customer service number is 1-800-123-4567. Hours are Monday-Friday 8:00 AM - 8:00 PM, Saturday 9:00 AM - 5:00 PM </s> | faq | positive |
<s>[INST] What's my balance? [/INST] Please verify your identity with the last 4 of SSN, phone on file, DOB, and member number </s> | account_balance | positive |
<s>[INST] Proceed [/INST] Completed. Transaction ID #T-100201. Would you like a receipt? </s> | transfer | positive |
<s>[INST] SSN 1234 [/INST] I need complete verification including phone, DOB, and member number to proceed </s> | account_balance | negative |
<s>[INST] Last 7 [/INST] You had 15 transactions: total credits $2,500.00; total debits $1,800.00. Notable: 04/10 Deposit $1,000.00; 04/15 Grocery -$75.32. Would you like more details? </s> | transaction_history | positive |
<s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Your recent account activity shows 5 pending transactions and 12 cleared transactions in the last 7 days </s> | transaction_history | positive |
<s>[INST] Yes [/INST] Completed. Transaction ID #T-100205 </s> | transfer | positive |
<s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. Auto Loan ---- 1234 payoff quote. What validity date (MM/DD/YYYY)? </s> | loan_payoff | positive |
<s>[INST] Can you tell me my balance without verification? [/INST] For security reasons, I cannot access your account information without proper verification </s> | account_balance | negative |
<s>[INST] I need it right away without verification [/INST] I understand the urgency, but security protocols require identity verification for all transfers to protect your accounts </s> | transfer | negative |
<s>[INST] Balance for my primary account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | account_balance | positive |
<s>[INST] 1357, 888-999-0000, 06/15/1980, 246810 [/INST] Verified. I don't see an active student loan with us. I can help with Auto Loan ---- 1234 ($425.63 due) or Personal Loan ---- 5678 ($287.45 due) </s> | loan_payment | negative |
<s>[INST] Show all my purchases [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] 9999, 000-000-0000, 01/01/2000, 999999 [/INST] Those details did not match our records. Please try again with correct information </s> | account_balance | negative |
<s>[INST] Loan payoff information [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payoff | positive |
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Your available balance in Checking ---- 1234 is $1,500.00. Enter a lower amount or choose another source account </s> | transfer | negative |
<s>[INST] Send to 715-555-0002 [/INST] For security, we send to the registered number ending -- 01. Would you like to update your contact details with a representative? </s> | loan_payoff | negative |
<s>[INST] Send $150 to my brother's account [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transfer | positive |
<s>[INST] Send money to account 999999 [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transfer | positive |
<s>[INST] What's the daily withdrawal limit? [/INST] Verified. Daily withdrawal limits vary by account type. For specific limits on your account, please check your account details in online banking </s> | faq | positive |
<s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Your auto loan payoff amount is $8,456.23. This requires a separate payoff process. Would you like me to help you request a payoff quote? </s> | loan_payment | negative |
<s>[INST] 3456, 222-333-4444, 05/05/1995, 567890 [/INST] Verified. Wire transfers require additional verification and fees apply. Would you like to speak with a representative, or would you prefer a standard internal transfer? </s> | transfer | negative |
<s>[INST] Next Monday [/INST] Please provide the specific date in MM/DD/YYYY format for accuracy </s> | loan_payoff | negative |
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Select loan: Personal Loan ---- 5678 or Auto Loan ---- 1234 </s> | loan_payoff | positive |
<s>[INST] Test data 1234 [/INST] I cannot process your request with test data. Please provide your actual verification details </s> | transaction_history | negative |
<s>[INST] 1357, 888-999-0000, 06/15/1980, 246810 [/INST] Verified. Investment account transfers require special processing. Would you like me to connect you with our investment services team? </s> | transfer | negative |
<s>[INST] I don't have that information with me [/INST] I cannot provide account details without verification. You can check your balance through online banking or mobile app with your login credentials </s> | account_balance | negative |
<s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. I don't see an active mortgage loan with us. I can help with Auto Loan ---- 1234 ($425.63 due) or Personal Loan ---- 5678 ($287.45 due) </s> | loan_payment | negative |
<s>[INST] Can you do Zelle transfers? [/INST] Zelle transfers are handled through our mobile banking app. I can assist with internal account transfers between your own accounts </s> | transfer | negative |
<s>[INST] I need my account balance [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | account_balance | positive |
<s>[INST] I need payoff amount [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payoff | positive |
<s>[INST] What overdraft fees apply to my account? [/INST] Fee details vary by account. I can share general information, or review your specific fee settings now. Which do you prefer? </s> | faq | positive |
<s>[INST] Balance please [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s> | account_balance | positive |
<s>[INST] I don't want to give you that [/INST] I understand your privacy concerns, but I cannot access your transaction history without proper verification </s> | transaction_history | negative |
<s>[INST] 4567, 333-444-5555, 09/18/1982, 678901 [/INST] Verified. Scheduled payments are set up through online banking. I can process an immediate payment now if you'd like </s> | loan_payment | negative |
<s>[INST] How to open a new account? [/INST] Verified. You can open accounts online, through our app, or by visiting any branch. Would you like the link to apply online? </s> | faq | positive |
<s>[INST] How much to pay off my personal loan? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payoff | positive |
<s>[INST] 08/15/2024 [/INST] May we SMS your auto loan payoff quote to registered mobile ending -- 99? </s> | loan_payoff | positive |
<s>[INST] Can I get a loan for a boat? [/INST] Verified. We offer various types of loans including recreational vehicle loans. Would you like me to connect you with our lending department? </s> | faq | positive |
<s>[INST] Auto loan [/INST] Payment amount: $425.63 (full due) or custom amount? </s> | loan_payment | positive |
<s>[INST] Where did my money go last week? [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] 1357, 888-999-0000, 06/15/1980, 246810 [/INST] Verified. I don't see an active mortgage loan with us. I can help with Auto Loan ---- 1234 or Personal Loan ---- 5678 </s> | loan_payoff | negative |
<s>[INST] Yes [/INST] Completed. Transaction ID #T-100203. Transfer successful </s> | transfer | positive |
<s>[INST] What are your hours? [/INST] Verified. Do you mean branch lobby hours or call center hours? </s> | faq | positive |
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Choose a destination: Savings ---- 5678 or list external recipients (if any) </s> | transfer | positive |
<s>[INST] Just show me everything [/INST] I need to verify your identity first to protect your account security. Please provide the requested information </s> | transaction_history | negative |
<s>[INST] Move funds from savings to checking [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transfer | positive |
<s>[INST] 6789, 666-777-8888, 12/25/1999, 789012 [/INST] Verified. Your checking balance is $2,345.67 as of today at 4:30 PM </s> | account_balance | positive |
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Confirm: From Checking ---- 1234 to Savings ---- 5678, $200.00, today. Proceed? </s> | transfer | positive |
<s>[INST] My spending history [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] Check my savings balance [/INST] For your security, please verify your identity with your account number </s> | account_balance | positive |
<s>[INST] How to reset my online banking password? [/INST] Verified. You can reset your password online using the Forgot Password link or call our support line at 1-800-123-4567 for assistance </s> | faq | positive |
<s>[INST] SSN 1234 [/INST] I need complete verification including phone, DOB, and member number to access your purchase history </s> | transaction_history | negative |
<s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Which loan: Auto Loan ---- 1234 or Personal Loan ---- 5678? </s> | loan_payoff | positive |
<s>[INST] Yes, to Savings ---- 5678 [/INST] Confirm: From Checking ---- 1234 to Savings ---- 5678, $100.00, today. Proceed? </s> | transfer | positive |
<s>[INST] 9012, 444-555-6666, 07/22/1985, 345678 [/INST] Verified. For March 2024, you had 28 transactions across all accounts. Would you like a summary or detailed list? </s> | transaction_history | positive |
<s>[INST] Test data [/INST] I cannot process payments with test verification data. Please provide your actual account details </s> | loan_payment | negative |
<s>[INST] 2345, 777-888-9999, 11/30/1978, 456789 [/INST] Verified. Your account balances: Checking ---- 1234: $1,234.56, Savings ---- 5678: $3,200.00, Money Market ---- 9012: $12,500.00 </s> | account_balance | positive |
<s>[INST] 1234, 715-555-0001, 01/12/1988, 456789 [/INST] Verified. Select loan: Auto Loan ---- 1234 or Personal Loan ---- 5678 </s> | loan_payment | positive |
<s>[INST] I'm just asking how to see them [/INST] You can view your transactions through online banking or our mobile app after logging in with your credentials </s> | transaction_history | negative |
<s>[INST] Test data [/INST] I cannot process payoff requests with test verification data. Please provide your actual account details </s> | loan_payoff | negative |
<s>[INST] Show vacation account transactions [/INST] Please verify your identity with last 4 SSN, phone, DOB, and member number </s> | transaction_history | positive |
<s>[INST] What's the interest rate on CDs? [/INST] Verified. CD rates vary by term length. Current rates: 3-month 0.5%, 6-month 0.75%, 1-year 1.25%, 2-year 1.75%. Would you like more details? </s> | faq | positive |
<s>[INST] 9876, 555-444-3333, 08/12/1992, 112233 [/INST] Verified. Which account would you like transaction history for? </s> | transaction_history | positive |
<s>[INST] Checking [/INST] Your checking account had 12 transactions in the last 30 days. Total deposits: $3,200.00, Total withdrawals: $2,150.75 </s> | transaction_history | positive |
<s>[INST] Payoff quote for both loans [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payoff | positive |
<s>[INST] 06/15/2024 [/INST] May we SMS your payoff quote to your registered mobile ending -- 67? </s> | loan_payoff | positive |
<s>[INST] Full amount due [/INST] Confirm: From Checking ---- 1111 to Auto Loan ---- 1234, $425.63, today. Proceed? </s> | loan_payment | positive |
<s>[INST] Loan payment now [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payment | positive |
<s>[INST] $750 [/INST] Confirm: Transfer $750.00 from Savings ---- 5678 to Checking ---- 1234, today. Proceed? </s> | transfer | positive |
<s>[INST] Schedule loan payment for next week [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | loan_payment | positive |
<s>[INST] Can you hack an account for me? [/INST] I cannot assist with unauthorized account access. All account access requires proper verification and authorization through legitimate channels </s> | faq | negative |
<s>[INST] 5678, 555-123-4567, 03/15/1990, 789012 [/INST] Verified. How much would you like to transfer and from which account? </s> | transfer | positive |
<s>[INST] Show me my spending this month [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transaction_history | positive |
<s>[INST] Personal Loan ---- 5678 [/INST] What date should the payoff be valid through? </s> | loan_payoff | positive |
<s>[INST] SSN 1111, phone 111-111-1111, DOB 02/02/1902, member 111111 [/INST] We couldn't verify your identity after multiple attempts. For your security, would you want us to escalate to a live agent? </s> | account_balance | negative |
<s>[INST] I want to transfer money to my savings [/INST] Please verify your identity with last 4 SSN, phone on file, DOB, and member number </s> | transfer | positive |
Subsets and Splits
No community queries yet
The top public SQL queries from the community will appear here once available.