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2 | Not as pretty as SFO, but definitely clean and friendly atmosphere. I dropped by here on a business trip and had an easy time navigating my way around. They say that most airports in America are configured the same way (ie. places to sit, places to eat, people coming and going) but not all are enjoyable to wait in. If ... | en | 101 | pretty sfo definitely clean friendly atmosphere dropped business trip easy time navigating way around say airports america configured way ie places sit places eat people coming going enjoyable wait anything airport easy wait plus flight delayed nothing else mosey high priced souvenir shops nice get smile stranger behin... | 49 |
2 | Get here early. Security is bi-polar. Either there is no line, or it's an hour. \n\nI would have given the airport 4 stars, but USAir is pretty much the major carrier here, and even with Star Alliance status, I couldn't get an ice cube in my water. Otherwise, very clean, and easy gate access | en | 54 | get early security either line hour would given airport stars usair pretty much major carrier even star alliance status could get ice cube water otherwise clean easy gate access | 29 |
3 | I like CLT for a \"bigger\" airport. Parking costs me $4 a day which is crazy cheap. THe food isn't bad, there are some decent stores, and cool rocking chairs. The secret to the security is check in on the end @ D+E. Barely ever a line and when there is it moves faster for some odd reason. Overall never had a pr... | en | 72 | like clt airport parking costs day crazy cheap food bad decent stores cool rocking chairs secret security check end barely ever line moves faster odd reason overall never problem one favorite airports | 32 |
1 | For some reason, I found this airport to be kind of depressing. The fact that I arrived here after a red-eye from Phoenix didn't help make it any less depressing. Compared to other really nice airports I have been to (Phoenix Sky Harbor, LAX, Detroit...), the rugs and chairs and pretty much everything at Charlotte-Do... | en | 140 | reason found airport kind depressing fact arrived phoenix help make less depressing compared really nice airports phoenix sky harbor lax detroit rugs chairs pretty much everything international seemed kind old perhaps particular terminal us airways never flying another story maybe rest airport quite bad would still air... | 62 |
2 | I like how updated and clean this airport is compared to others. However, the attendants at the gate (at least for US Airways shuttle flights) can be annoyingly slow and meh, for lack of a better word. \n\nBe cautious though, if you have a short connection time. Your travel from one gate to another can be verrrrry l... | en | 84 | like updated clean airport compared others however attendants gate least us airways shuttle flights annoyingly slow meh lack better word cautious though short connection time travel one gate another verrrrry lengthy agree nicole sure put us airways flights different concourses especially million connect charlotte | 44 |
2 | This airport is pretty huge. It has a real nice area by the food that has a bunch of rocking chairs by the windows. The seating areas are a little dated and the chairs are pretty beat. Otherwise, it's an airport so I don't expect too much | en | 47 | airport pretty huge real nice area food bunch rocking chairs windows seating areas little dated chairs pretty beat otherwise airport expect much | 22 |
4 | I love CLT!! My favorite airport to get stuck in. The people are nice, the food is greasy and somewhat southern, the wi-fi is free, and they have rocking chairs! What more could you ask for? Seriously. | en | 37 | love clt favorite airport get stuck people nice food greasy somewhat southern free rocking chairs could ask seriously | 18 |
3 | I like this airport. Check-in hasn't ever been bad for me. Security/TSA has been as good as one could expect. If you have time to spare, the rocking chairs rock! Plus, the food choices are top notch!\n\nThey are work on the baggage claim area, it seems...which this area is pretty much a dungeon at the moment.\n\nOH... | en | 90 | like airport ever bad good one could expect time spare rocking chairs rock plus food choices top notch work baggage claim area seems area pretty much dungeon terrifying queen charlotte statue front airport grown man thing almost running opposite direction screaming arms air wifi | 44 |
3 | You gotta love an airport with rocking chairs!\n\nWelcome to CLT!! Granted there are nicer, larger airports throughout the country that have better restaurant options, etc, but there's something about CLT airport that is familiar and comfortable. It's quaint, people are nice, and yes, there are rocking chairs. There... | en | 173 | got ta love airport rocking chairs clt granted nicer larger airports throughout country better restaurant options etc something clt airport familiar comfortable quaint people nice yes rocking chairs good signage get point b decent great decent eateries along way fav jamba juice definitely check terminal seems nicest ne... | 88 |
3 | Clean and a quick airport to get in and out of! | en | 11 | clean quick airport get | 4 |
2 | Meh. I do not love this airport. But that might be because I am normally flying USAirways when I come through here.\n\nI traditionally hate them as an airline.\n\nI feel like the security line is always ridiculously long here, and the airport is a litle tough to navigate.\n\nI feel like it's a big airport trying to ac... | en | 75 | meh love airport might normally flying usairways come traditionally hate feel like security line always ridiculously long airport litle tough feel like big airport trying act like small airport quite making alright like said love | 35 |
3 | Niiiice airport. I usually fly through Atlanta, but happened to have a rare return connection on a recent flight thru here. What I love most is the ambiance -- very modern and open. Cool structural artwork like airplanes in the atrium. Everything was festively decorated for the holidays. And there was a friggin' pianis... | en | 131 | niiiice airport usually fly atlanta happened rare return connection recent flight thru love ambiance modern open cool structural artwork like airplanes atrium everything festively decorated holidays friggin pianist playing jazzed holiday tunes grand piano classy mostly good signage easy read follow tons moving walkways... | 68 |
2 | All three stars go to the ladies in charge of the bathrooms. Charlotte has the best bathrooms - its official. Super clean, mints, perfume and a lovely welcome \"Hello welcome, welcome - all the rooms are clean.\"\nBoth food options I tried were awful - there was a sushi bar but it was 9 deep so no chance of a seat the... | en | 82 | three stars go ladies charge bathrooms charlotte best bathrooms official super clean mints perfume lovely welcome hello welcome welcome rooms food options tried awful sushi bar deep chance seat lots rocking chairs reason biz folk looked comfy puters kindles | 39 |
2 | I like the rocking chairs and the view at sunrise at the end of terminal D. | en | 16 | like rocking chairs view sunrise end terminal | 7 |
2 | Eh, this airport felt a little tired and dirty. The bathrooms were pretty gross, even though they had attendants. I think this will be a hub for layovers from my new city and I'm a little bummed about that. I'm hoping TPTB are planning an upgrade!! | en | 46 | eh airport felt little tired dirty bathrooms pretty gross even though attendants think hub layovers new city little bummed hoping tptb planning upgrade | 23 |
3 | Beautiful! Was in US Airways terminal. Plenty of places open and serving at 10:00 pm (when I had left New Orleans at 6:30pm and there was NOTHING serving except UNO pizzas in food stands and rude people telling me it would be 7 minutes and continued to play on her flip phone from the 80s.) | en | 55 | beautiful us airways terminal plenty places open serving pm left new orleans nothing serving except uno pizzas food stands rude people telling would minutes continued play flip phone | 28 |
3 | I usually have to connect here and it's not too bad. It's a bit sprawling but it's clean. I like the rocking chairs and free wifi as well as the live piano player they sometimes have by the sushi bar. Plus, there's a Pinkberry! It's at the entrance to terminal D. I can't speak for customs, parking, or going through sec... | en | 67 | usually connect bad bit sprawling clean like rocking chairs free wifi well live piano player sometimes sushi bar plus pinkberry entrance terminal ca speak customs parking going security connections | 29 |
2 | These are one of those reviews where I don't know what to say. How do you review airports, churches and so forth? I landed here from Buffalo New York for a connecting flight to LAX. I was hungry, they had a decent food court and I was fed. It was quite crowded but it was understandable because it was the holidays. My c... | en | 76 | one reviews know say review airports churches forth landed buffalo new york connecting flight lax hungry decent food court fed quite crowded understandable holidays connecting flight took hour half alright | 30 |
3 | I like this airport. I've been stuck here many a-times between domestic and international layovers. The layout is pretty easy to understand - you do have to walk a lot between terminals so wear comfy shoes and have good wheels on your suitcase. Most if not all the terminals are connected via walking so you don't need... | en | 168 | like airport stuck many domestic international layovers layout pretty easy understand walk lot terminals wear comfy shoes good wheels suitcase terminals connected via walking need catch shuttle however means walking lot said main hub area connects lot terminals together good selection restaurants hung times layover nic... | 74 |
2 | Given that this is presently my \"home airport\" I'd better know it enough to review it given that I feel quick to comment on the other airports I've been through.\n\nBottom line: the place is relatively clean, easy to navigate (in comparison) and is almost done up-fitting the retail to come up to the current trend of ... | en | 352 | given presently home better know enough review given feel quick comment airports line place relatively clean easy navigate comparison almost done retail come current trend experiences terminals span center like hub spoke system airlines center court middle best known cluster shoppes restaurants best loved row white roc... | 171 |
2 | There is a restroom butler! Really! Is that necessary in an airport? With a tip jar? Or was this the high end VIP lounge? Huge distances between gates. For a connecting airport this is a tight race. Short notice on change of gate notifications. | en | 44 | restroom butler really necessary airport tip jar high end vip lounge huge distances gates connecting airport tight race short notice change gate notifications | 23 |
1 | (2.75 stars) Charlotte-Douglas may be my favorite large airport in the Eastern US. The arrangement of terminals is easy to maneuver, while the terminals themselves are well-lit and airy. There are many dining and drinking options, and cool rocking chairs. The gate waiting areas are too small, but there are better a... | en | 144 | stars may favorite large airport eastern us arrangement terminals easy maneuver terminals airy many dining drinking options cool rocking chairs gate waiting areas small better areas wait car rental experience efficient tsa security seems able expand busy periods caused issues dozens flights close downtown getting airpo... | 72 |
2 | While it's my local airport, it's not my favorite. CLT is improving (and is making conscious efforts to do so), but has some more ground to cover.\n\nI know the layout well enough since I've been through a few times - I feel sorry for people just connecting. The tree-branching of the terminals can be tricky to navigate... | en | 208 | local airport favorite clt improving making conscious efforts ground know layout well enough since times feel sorry people connecting terminals tricky navigate retail restaurant options improved dramatically lately parking fun hiking shuttle stops leaves much desired security far worst security ever passed including ra... | 100 |
1 | Very outdated, and super crowded. It is nearly impossible to walk in a straight line, and there is not nearly enough seating in the concourse.\n\nBoarding was very chaotic, as there was really no where to stand or line up without getting in everyone else's way. | en | 45 | outdated super crowded nearly impossible walk straight line nearly enough seating chaotic really stand line without getting everyone else way | 20 |
3 | Ok, so ive had a few times where I was stuck on layover in this airport and I will say it def wasn't the worst experience. Actually with the numerous food options I wasn't bad off at all! The security line is a little iffy and unorganized but nothing too serious. I went to school in High Point and they only had a 5am a... | en | 101 | ok ive times stuck layover airport say def worst experience actually numerous food options bad security line little iffy unorganized nothing serious went school high point shuttle clt sucked mind gettin super early food choices plus cheap nonstop flights bwi atl def make clt winner | 45 |
2 | Stepping off the plane and into this airport was a bit like a Dramamine induced hallucination.\n\nRocking chairs... white, a hundred in a row, man with a laptop in rocking chair (it's a weird site if you've never seen it)... man playing a grand piano in the middle of a food court... crazy lady yellin' about vinegar and... | en | 73 | stepping plane airport bit like dramamine induced chairs white hundred row man laptop rocking chair weird site never seen man playing grand piano middle food court crazy lady yellin vinegar barbecue psychedelic carpet fried pickle fever dream international airport | 39 |
4 | Charlotte Douglas airport is a credit to the area.The place is clean , bright and comfortable.The people are friendly and respectful.\nWell done Charlotte.A1.Ya'll have a nice day ya hear.\nMy husband and I are plane buffs .Seeing the plane that landed in the Hudson at the air museum is a must. | en | 50 | charlotte douglas airport credit place clean bright people friendly done nice day ya husband plane buffs plane landed hudson air museum must | 22 |
3 | Nice airport with good dining choices. The US Airways Lounge is great too. | en | 13 | nice airport good dining choices us airways lounge great | 9 |
3 | It is actually one of the smoothest airports to navigate and has quite a variety of food options, both healthy and fast food. The staff, for the most part, are quite accommodating and all the facilities, terminals, and decor are modern and clean looking. It is a busy airport but you don't get the rushed feeling like ... | en | 62 | actually one smoothest airports navigate quite variety food options healthy fast food staff part quite accommodating facilities terminals decor modern clean looking busy airport get rushed feeling like international | 29 |
3 | At least the US Airways terminal (which might be the whole airport, i'm not sure) is awesome. It is bright with real sunlight when possible with large windows and wonderful little rocking chairs to hang out on. \n\nThey have a Chili's there right in the middle which is always a favorite with me, especially at the end... | en | 112 | least us airways terminal might whole airport sure awesome bright real sunlight possible large windows wonderful little rocking chairs hang chili right middle always favorite especially end long trip say chips salsa beer think super easy get around airport spread goes pretty quick think free pretty good shopping left s... | 51 |
1 | This airport is just kinda weird. I went to the Caribbean via US Air and had to transfer here twice. The first time I was able to sneak onto the early flight in the adjacent gate, so I didn't spend much time here. The second time though, I had a 3 hour layover, so I was able to do some wandering.\n\nCustoms and Immigra... | en | 323 | airport kinda weird went caribbean via us air transfer twice first time able sneak onto early flight adjacent gate spend much time second time though hour layover able immigration average terms time service got go security main weird part high tech security scanning system typical metal detector stand turn scan jfk mai... | 153 |
2 | Ugh. This is one of the more confusing airports for me, even though it's my hometown. Just because you are transferring on the same airline doesn't mean your connecting flight will be in the same terminal. You also may find yourself making olympic time sprinting to the airport trying to make your connection. However if... | en | 103 | ugh one confusing airports even though hometown transferring airline mean connecting flight terminal also may find making olympic time sprinting airport trying make connection however time meander nooks rocking chairs plenty food options shops usually blur rushing gate security pretty average long wait get lines | 45 |
2 | This is a good airport for first-time flyers, as it's not terribly large and overwhelming like ATL. There are plenty of food options, from standard fast food to sit-down restaurants. Many of the places are open pretty early. It is bright, clean, and there is plenty of seating. Bathrooms are clean and there is an attend... | en | 71 | good airport flyers terribly large overwhelming like atl plenty food options standard fast food restaurants many places open pretty early bright clean plenty seating bathrooms clean attendant duty get crowded like airport security moves pretty fast | 36 |
2 | I'm not a seasoned airport pro by any means, but Charlotte is certainly a pretty good one (at least it's better than Atlanta). Busy, but not overly so, I have never waited longer than 20 minutes in the security checkpoint line. As others have said, there are 3 checkpoints, so if the one closest to you seems busy, try... | en | 219 | seasoned airport pro means charlotte certainly pretty good one least better atlanta busy overly never waited longer minutes security checkpoint line others said checkpoints one closest seems busy try ones may faster tsa agents usually pretty cheery always nice toting fussy talkative toddler wish food drink options outs... | 97 |
3 | Cleanest. Airport. Ever. | en | 3 | cleanest airport ever | 3 |
2 | Pretty good airport - average selection of restaurants/shops, but easy to get past security. I found the Delta gate agents terrible - not sure if I should blame the airport or the airlines, but they were unfriendly, and aggressive with the \"you have to check this\" attitude. Our flight was not full, and there was ea... | en | 129 | pretty good airport average selection easy get past security found delta gate agents terrible sure blame airport airlines unfriendly aggressive check attitude flight full easily enough room plenty overhead bins yet kept asking volunteers check bags nice bathrooms tables mouthwash feminine products mints bathrooms super... | 60 |
2 | I was delayed at this airport and I must say I was really happy to see a spa there. I got a 20 minute massage for $30 and it was worth every minute. | en | 33 | delayed airport must say really happy see spa got minute massage worth every minute | 14 |
3 | We're usually routed through here for our Caribbean trips as well. It's a pretty decent airport, not as much hustle and bustle like LAX or Philadelphia has. I think because of us coming through this airport so much, I'd like to explore Charlotte a little more, it seems like a pretty cool place :) | en | 54 | usually routed caribbean trips well pretty decent airport much hustle bustle like lax philadelphia think us coming airport much like explore charlotte little seems like pretty cool place | 28 |
3 | A nice quiet airport with plenty of shopping. The womens restroom has a bathroom attendant and is very clean | en | 19 | nice quiet airport plenty shopping womens restroom bathroom attendant clean | 10 |
1 | The two stars are bonus points, but it gets the basics wrong.\n\npro: \n- Bright, airy\n- I never need to walk miles to get to the terminal \n- Very cool statues greet people to the Queen City, those always put a smile on my face. \n\ncons: \n- No restaurants or bars available to hang out with family and friends and wa... | en | 158 | two stars bonus points gets basics bright never need walk miles get terminal cool statues greet people queen city always put smile face restaurants bars available hang family friends wait often delayed departing flight deal breaker security checks stay something tsa agents often rude overly aggressive yes compared big ... | 81 |
2 | It's an airport, but free WiFi that is pretty decent. Hard to complain, it's a necessity. It's clean, decent selection of restaurants, and when I'm there it looks better because of my whippin cool sweat headband, yeah, you can find me. | en | 41 | airport free wifi pretty decent hard complain necessity clean decent selection restaurants looks better whippin cool sweat headband yeah find | 20 |
1 | Long term parking lot was way over crowded. They have at least two but only one was open. Why? People were having to park on the curbs because no parking places were open. Plus, the shuttle bus was way over crowded and hot. Clearly they are not set up to handle the volume of traffic at the airport. \n\nMy wife and I t... | en | 215 | long term parking lot way crowded least two one open people park curbs parking places open plus shuttle bus way crowded hot clearly set handle volume traffic airport wife try always choose security checkpoint lines metal detectors instead naked body scanners directed tsa folsk line naked body scanner used opted meant w... | 96 |
2 | This is a nice, clean airport. Not that I am a pro on travel or anything but there seems to be plenty of shops and places to eat inside the security.......unlike other airports. | en | 33 | nice clean airport pro travel anything seems plenty shops places eat inside security unlike airports | 15 |
3 | After I napped from Vegas to Charlotte we had our 1st lay over here. \n\nThe first thing I noticed after coming off the plane was a lot of stores, food options, and pretty girls. What was even better was that our arriving gate and departing gate were very close. \n\nThere is also free wifi here and the chairs are comfo... | en | 85 | napped vegas charlotte lay first thing noticed coming plane lot stores food options pretty girls even better arriving gate departing gate close also free wifi chairs comfortable bathrooms well kept much else said lay stand point would mind stopping | 39 |
4 | THIS PLACE HAS MORE RESTAURANTS THAN I COULD COUNT!!! And everyone was so helpful and friendly. Maybe I should visit Charlotte itself and not just their Airport | en | 27 | place restaurants could count everyone helpful friendly maybe visit charlotte airport | 11 |
3 | I like this airport because:\n- It has jamba juice\n- It has lots of flights and connections\n- It is clean and the people are pretty friendly\n\nMy complaint?\n- walkways are WAYYYYYYYY too narrow for the volume of people walking down each concourse | en | 40 | like airport jamba lots flights clean people pretty complaint walkways wayyyyyyyy narrow volume people walking concourse | 16 |
3 | One of my favorite Airports to be lay-overed in. Wide selection of restaurants to grab a bite and the lay out is very simple. | en | 24 | one favorite airports wide selection restaurants grab bite lay simple | 10 |
2 | This airport is really nice. That is all O_O | en | 9 | airport really nice | 3 |
1 | This is my first time being at the Charlotte Airport and I had heard stories that it was big, and yes it was. What I didn't hear about was how congested it gets once inside. Let's start from the beginning....I made a trek from South Carolina to Charlotte Airport and I ended up noticing that there aren't many gas sta... | en | 657 | first time charlotte airport heard stories big yes hear congested gets inside let start beginning made trek south carolina charlotte airport ended noticing many gas stations way fill ended finding tiny gas station trick thank goodness ended driving back hertz lot dropping car rental buses relatively quick guy driving s... | 284 |
3 | I like CLT. This airport is large and has a lot of people going through it, and there are many places to stop in, grab lunch or dinner, and get to your next stop. I normally don't have much time to hang out here, but I have been to a couple restaurants and they were clean and fast.\n\nI especially like the fact this ... | en | 84 | like clt airport large lot people going many places stop grab lunch dinner get next stop normally much time hang couple restaurants clean especially like fact airport six starbucks locations flying charlotte try concourse tsa line usually shorter | 38 |
0 | We are in the midst of a very stressful transition, moving across the country from Charleston, SC to Portland, OR, in order to access better educational and therapeutic resources for our daughter Camille, who has Cerebral Palsy. \n\nOne US Airways Charlotte gate agents, Connie Owens, took it upon herself this morning t... | en | 578 | midst stressful transition moving across country charleston sc portland order access better educational therapeutic resources daughter camille cerebral palsy us airways charlotte gate agents connie owens took upon morning make travel even difficult stressful inconvenient sufficient words express absolute disgust disapp... | 294 |
3 | This airport is my go to airport when I have a layover. There are tons of places to eat, drink and shop throughout the airport. It is always clean whenever I arrive. And this has to have the best people watching out of every airport I've been to. Just sit back, observe, laugh and let the time fly by. You won't be ... | en | 100 | airport go airport layover tons places eat drink shop throughout airport always clean whenever arrive best people watching every airport sit back observe laugh let time fly wo disappointed many rocking chairs throughout airport moving walk ways help navigate one terminal next every flight seems unlike airports frequent | 48 |
0 | Half hour layover turned into an hour plus. Here's why: out of 2 gates 3 flights are being called: fort Lauderdale, Albany, Philly. \nSo first they called first class of each flight. Except all of them were yelling over each other. Plus people literally elbowing and smacking each other with cranky kids. Etc. \n\nHoweve... | en | 143 | half hour layover turned hour plus gates flights called fort lauderdale albany philly first called first class flight except yelling plus people literally elbowing smacking cranky kids etc punch line airport fault winner us airways announced stopped boarding fll flight armrest seat needs fixed help god care sit chair w... | 69 |
2 | Charlotte-Douglas is a very small airport and it pretty easy to navigate as a result. Security is pretty smooth and I usually only have to arrive 1 hour to 45 minutes before my flight to get to the gate on time. I always check in electronically, however I don't believe they are equip with the smartphone scanners for pa... | en | 122 | small airport pretty easy navigate result security pretty smooth usually arrive hour minutes flight get gate time always check electronically however believe equip smartphone scanners paperless travel big deal electronic kiosks usually never busy printing boarding pass quick easy long term parking lots pretty cheap ca ... | 61 |
3 | I like this airport for a lot of reasons But one really obscure one popped up recently when looking at the airport map. Holy cow, the map of the gates and grounds is the same shape as an Inukshuk. Really? It's not a worthy story to tell why I recognize this, but if we all lived in the Arctic Circle, the inukshuk ... | en | 139 | like airport lot reasons one really obscure one popped recently looking airport map holy cow map gates grounds shape inukshuk really worthy story tell recognize lived arctic circle inukshuk stack rocks would looking trip sturdy bodies built scarey white wilderness travellers safely guide come charlotte airport also imp... | 63 |
3 | Clean, some renovations under way. | en | 5 | clean renovations way | 3 |
2 | One of the lucky airports this week was (opens envelope) Charlotte-Douglas! Woooo! This is a frequent stop for layover connections due to the fact US Airways uses this as one of if not their main hubs. It is pretty big and has a ton of shops and food available should the need arise.\n\n\n\"The Good\"\n- TSA is TSA, bu... | en | 150 | one lucky airports week opens envelope woooo frequent stop layover connections due fact us airways uses one main hubs pretty big ton shops food available need tsa tsa sometimes catch smile one security move faster clip restrooms clean walk people order get need roller blade shoes cover ground connection less thirty hub... | 65 |
3 | Bigger airport than one would think. Very busy and always on the move. Easy to get around however. | en | 18 | bigger airport one would think busy always move easy get around however | 12 |
2 | It's airport. The parking was a little sucky due to renovations in June. In August they were still renovating but it felt a lot easier. We left our car here in August when we travelled. $5 per 24 hour period. Bargain. The shuttle ran regularly.\n\nThe airport itself is easy to get around. It didn't seem far from... | en | 62 | airport parking little sucky due renovations june august still renovating felt lot easier left car august travelled per hour period bargain shuttle ran airport easy get around seem far check gate | 31 |
3 | CLT has one of the largest selections of dining out of any airport I have ever been to. Shopping as well, but I never buy retail items from an airport, just food! There is a whole food court with an incredible amount of selection. if you are hungry there is a spot for your to fix your craving. \n\nIn addition to having... | en | 101 | clt one largest selections dining airport ever shopping well never buy retail items airport food whole food court incredible amount selection hungry spot fix craving addition lots choices also lots people clt one busiest airports ever well overall good airport sure travels flying soon | 44 |
1 | For some reason I always have to connect between terminal E and terminal A. As a hub it's pretty busy so hoof it to your next gate! | en | 27 | reason always connect terminal e terminal hub pretty busy hoof next gate | 12 |
2 | I like this one. Not one of my favorites but it is very clean and TSA is always nice and respectful. My only gripe is the lines at TSA feel like they take forever, so give yourself plenty of time or else you are going to be hightailing it to your gate....more disheveled than movie starish. | en | 56 | like one one favorites clean tsa always nice respectful gripe lines tsa feel like take forever give plenty time else going hightailing gate disheveled movie starish | 26 |
2 | Very busy, but plenty of food choices and generally not much problem with late flights. | en | 15 | busy plenty food choices generally much problem late flights | 9 |
4 | + Relax on the rocking chairs\n+ Countless dining options\n+ Shopping and massage places to pass the time\n+ Plenty of seating at all the gates\n+ FREE WIFI! | en | 26 | relax rocking countless dining shopping massage places pass plenty seating free wifi | 12 |
2 | It's the place I have to go to get anywhere from Roanoke, VA it seems. Decent enough but it seems to be starting to show the years these days. I really have to say I just don't care for the restroom attendants. | en | 42 | place go get anywhere roanoke va seems decent enough seems starting show years days really say care restroom attendants | 19 |
3 | Clean, Tidy, and promp with service and hospitality. Getting from gate and gate is efficient especially when you go from the main ones over to the far end for flying out on the much smaller jets. | en | 36 | clean tidy promp service hospitality getting gate gate efficient especially go main ones far end flying much smaller jets | 19 |
1 | It was a pass through. When I stopped by, it was pretty crowded and there was a dearth of outlets | en | 20 | pass stopped pretty crowded dearth outlets | 6 |
0 | It's tough living in Charlotte. If you have to check a bag it usually takes the bag longer to make it from the airplane to baggage claim than it takes to fly it from MEM to CLT - must be the highly efficient union labor... | en | 45 | tough living charlotte check bag usually takes bag longer make airplane baggage claim takes fly mem clt must highly efficient union labor | 22 |
3 | Pretty easy getting through the airport to baggage to my shuttle. Lots of hotel choices nearby and then back again really early in the morning. Multiple lines for security and any of them will work, stay away from gate B line as they have less scanners and you compete with the priority and first class lines, unless y... | en | 80 | pretty easy getting airport baggage shuttle lots hotel choices nearby back really early morning multiple lines security work stay away gate b line less scanners compete priority first class lines unless flying first course shopping places barbecue jamba airport waiting flight | 41 |
4 | One of the best airports I've ever been to in terms of overall quality. The airport has moving sidewalks everywhere, there are a lot of restaurants, there are rocking chairs everywhere for people to sit and relax, there's FREE WIFI, AAANNNNNNNDDD the bathrooms all have their own individual attendants that make sure th... | en | 93 | one best airports ever terms overall quality airport moving sidewalks everywhere lot restaurants rocking chairs everywhere people sit relax free wifi aaannnnnnnddd bathrooms individual attendants make sure toilets flushed step little things like make landing three hour flight relaxing would hesitate pick flight connect... | 46 |
2 | Bottom line at the top: TSA is definitely nicer here but they need to work on dining options. Until that happens, your best would be chilis.\n\n--\n\nI fly through this airport a handful of times per year and not much ever really changes. Everyone is very friendly, the chilis is always popping no matter what time of da... | en | 100 | bottom line top tsa definitely nicer need work dining options happens best would fly airport handful times per year much ever really changes everyone friendly chilis always popping matter time day bojangles always longest saw genghis grill opening soon enough im glad loving family members send way yummy sammies snack a... | 52 |
2 | There is a Jamba Juice here. I like Charlotte's airport for two reasons only:\n1. There is a Jamba Juice that makes matcha there.\n2. While US Airways is awful, a hub is Charlotte and you can get virtually anywhere from Charlotte.\n\nWhy this airport is awful:\n1. It's hard to get between terminals (and by hard, I mean... | en | 108 | jamba juice like charlotte airport two reasons jamba juice makes matcha us airways awful hub charlotte get virtually anywhere airport awful hard get terminals hard mean walk long time enough monitor boards get flight try hard seek one airports around time flown flights time ends | 45 |
2 | Any airport that US Airways calls a hub means that it is going to be a giant disappointment. The wifi lived up to my expectations. It was impossible to get on the wifi, and when I did, it just plain ole did not work.\n\nAlso, the bathroom I visited was a disaster. Three stars since it is a busy place and maybe next... | en | 80 | airport us airways calls hub means going giant disappointment wifi lived expectations impossible get wifi plain ole bathroom visited disaster three stars since busy place maybe next time things order though going avoid charlotte connect via chicago | 37 |
3 | seriously? concierge service and tip jars in the bathrooms? but what happens if no one tips? (shudder) | en | 17 | seriously concierge service tip jars bathrooms happens one tips shudder | 10 |
3 | I feel like reviewing an airport is similar to reviewing my utilities provider. Unless I don't like hot water, it doesn't really matter what I think of their customer service.\n\nWith that said, I do like this airport, because it has lots of security checkpoints that work relatively smoothly, and plenty of different a... | en | 84 | feel like reviewing airport similar reviewing utilities provider unless like hot water really matter think customer said like airport lots security checkpoints work relatively smoothly plenty different areas wander aimlessly also plenty visit flight delayed powerless anything keep opening wallet airlines | 41 |
3 | So chill. How chill you ask?.... They have ROCKING CHAIRS! Yes, rocking chairs in an airport! THAT'S how chill this is airport is. And yes I've used the word chill and airport in the same sentence (rare combo). \n\nBesides the rocking chairs, there's free wifi and various food options. Pleasant staff, clean and not ove... | en | 62 | chill chill ask rocking chairs yes rocking chairs airport chill airport yes used word chill airport sentence rare combo rocking chairs free wifi various food options pleasant staff clean crowded bad spot layover | 33 |
1 | Weird airport setup. Not really a fan. | en | 7 | weird airport setup really fan | 5 |
3 | This airport is just about always busy - and that can be a little annoying. Wanna walk from point A to point B? Well, don't be in a hurry, because there are 5 million (slight exaggeration) people in your way.\n\nBUT, they have decent restaurant options, and plenty of them. On top of that, the people in the internationa... | en | 281 | airport always busy little annoying wan na walk point point b well hurry million slight exaggeration people decent restaurant options plenty top people international area nice one actually called almost broke crying nice treated well spending several months country telling customer service united states beyond clt top ... | 120 |
2 | My home airport. It's okay but it takes forever to get through the checkpoint. \n\nI'd rather sit at the gate than stand in line waiting to quickly strip down my stuff to go through the checkpoint. There are lots of options for food, coffee, magazines, etc compared to other airports but I'm just not a big fan of CDI... | en | 83 | home airport okay takes forever get checkpoint rather sit gate stand line waiting quickly strip stuff go checkpoint lots options food coffee magazines etc compared airports big fan cdia prefer boston even orlando quick moving thoroughness hey airport get point point b right | 43 |
3 | Is there anything this airport doesn't have? I have changed flights here on several occasions and each time I fight the urge to stop at Cinnabon... That smell is dangerous. They have several restaurants, countless Starbucks, and even a few bars thrown in. | en | 43 | anything airport changed flights several occasions time fight urge stop cinnabon smell dangerous several restaurants countless starbucks even bars thrown | 20 |
3 | **Free Wifi** wins my heart every time. There aren't many charging stations but there are plenty of rocking chairs. I've been here a few times and I always enjoy my short layover here. There are a lot of Starbucks scattered throughout so have no fear, plenty of java here. | en | 49 | free wifi wins heart every time many charging stations plenty rocking chairs times always enjoy short layover lot starbucks scattered throughout fear plenty java | 24 |
3 | No, I don't come here often but: \n\nFor a larger airport, foot traffic flows pretty well from one concourse to the next and food choices are much better than other airports I frequent. CLT offers free WiFi - yea! - which you might enjoy while chillin' in a rocking chair; watching passers-by. \n\nAnd one other really c... | en | 120 | come often larger airport foot traffic flows pretty well one concourse next food choices much better airports frequent clt offers free wifi yea might enjoy chillin rocking chair watching one really cool thing water bottle filling station near traditional water fountains good tasting water saving planet food choices usu... | 65 |
3 | Nice airport, lots of shopping, spa, food if you have a long layover. | en | 13 | nice airport lots shopping spa food long layover | 8 |
1 | I hate hate hate hate hate this airport, because I hate US Air. The airport's atrium nearly saves it, but then it all falls apart on the way in and out.\n\nPros:\n+ This place is big, plenty of services from a modern wine bar to coffeeshops and retail locations. Even a sushi bar and piano player.\n+ The layout is p... | en | 232 | hate hate hate hate hate airport hate us air airport atrium nearly saves falls apart way place big plenty services modern wine bar coffeeshops retail locations even sushi bar piano layout pretty simple try keep pleasant even rocking clean free wifi actually pretty us air hub get delayed every single time occasionally g... | 127 |
2 | It's ok... As far as airports go! I quite enjoy sitting back and watching people sprint barefoot through the airport to get to their connection!!!! | en | 25 | ok far airports go quite enjoy sitting back watching people sprint barefoot airport get connection | 15 |
2 | Positives:\nEasy to navigate terminals. Terminal E is a hike though.\nPlentiful eateries, all of which are overpriced of course. \nThe public areas are generally clean, even the restrooms. \nSpacious terminals and concourses. \nFree wifi.\n\nNegatives:\nParking is a joke. I always use long-term parking and take the shu... | en | 250 | positives navigate terminals terminal e hike eateries overpriced course public areas generally clean even restrooms terminals concourses joke always use parking take shuttle mitigates hassle trying park close flights charlotte also ridiculous fly clt direct flight option business associates past twenty years routinely ... | 123 |
2 | Lines at TSA PreCheck is short. Love it. | en | 8 | lines tsa precheck short love | 5 |
4 | I connect here when possible. It's easy to navigate, free wifi, great restaurants and good shopping. I love the rocking chairs and plenty of USAir Clubs. If you're a frequent USAirways flyer this airport beats Philly and DC on the East coast. | en | 42 | connect possible easy navigate free wifi great restaurants good shopping love rocking chairs plenty usair clubs frequent usairways flyer airport beats philly dc east coast | 25 |
1 | Not a terrible experience but not an amazing one. I like LAX as my favorite airport. The wifi is speedy and sso are the check ins. San Deigo has a good airport. I didn't check in so I have never waited in line at TSA. I have had this as a stop over ALOT because I've flown US airways a million times. \n\nIts wifi its sp... | en | 123 | terrible experience amazing one like lax favorite airport wifi speedy sso check ins san deigo good airport check never waited line tsa stop alot flown us airways million times wifi spotty restaurants prices state ends carolina also place plug devices like phoenix salt lake la seats certainly designed sleeping okay gues... | 62 |
2 | I've got both good and bad comments about this place, so I'm only giving them an even 3 stars. This is my fourth time at this airport, and overall my feels on it are 'meh'- not good but not bad. \n\nThe Good:\nSecurity was fast and friendly. I was through the line in about 10 minutes, and cleared to go in about 20 tota... | en | 560 | got good bad comments place giving even stars fourth time airport overall feels good bad good fast friendly line minutes cleared go total opt body scanners takes little longer lessons radiation exposed saving future self slowly dying radiation poisoning years going body scanners airport one prettiest tree lined termina... | 259 |
3 | Just as a southern airport should be. Clean and cozy. White rocking chairs where one can recharge the feet as well as technology. Really sweet.\n\nThe restroom is another nice surprise. It's clean, I'm all for that. The restroom attendant is a nice touch to make sure it's clean, and the greeting is nice. Having mou... | en | 85 | southern airport clean cozy white rocking chairs one recharge feet well technology really restroom another nice surprise clean restroom attendant nice touch make sure clean greeting nice mouthwash items really great idea stopped couple times remember food really tasty airport easy maneuver | 42 |
0 | I have an inside joke with my significant other about this place. We officially hate Charlotte. Everyone who works in this airport is miserable. So it has made us assume that everyone in Charlotte must be as well. \n\nFor its size, they could have a bit more selection if someone wants to get a quality meal. Every plac... | en | 70 | inside joke significant place officially hate charlotte everyone works airport miserable made us assume everyone charlotte must well size could bit selection someone wants get quality meal every place eaten horrible nicely decorated though sweet rocking chairs | 37 |
1 | Charlotte Airport is the pits! Here's why:\n\nMAZE - this spot is huge and an absolute maze. I was flying back on an already 2-hr delayed flight and had to clear customs, recheck a bag, reenter security, and run to terminal B all in 30 minutes. The international bag pick-up is sluggish and it is actually difficult t... | en | 184 | charlotte airport pits spot huge absolute maze flying back already delayed flight clear customs recheck bag reenter security run terminal b minutes international bag sluggish actually difficult find right exit top customs baggage claim security gate unreasonably spread made one minute spare system slow workers bleak tr... | 86 |
3 | Clean, modern, well laid out, free Wifi, and lots of seating. It is a big airport, but it doesn't really feel that way. \n\nI thought the food courts were nice and spacious. | en | 32 | clean modern well laid free wifi lots seating big airport really feel way thought food courts nice spacious | 18 |
3 | Recently I have flown more often than I used to, and thus have a better feel on how CLT measure up with other airports. So it's not the prettiest (far from being aesthetically pleasing to be honest), but it is efficient. Go down to Terminal E for TSA check point if the other ones are jammed up, but for the most part I ... | en | 90 | recently flown often used thus better feel clt measure airports prettiest far aesthetically pleasing honest efficient go terminal e tsa check point ones jammed part never wait long best part free wifi logged work remotely waiting boarding talk business travel friendly | 41 |
1 | I always seem to get placed on the complete opposite end of the airport, when making connections, and have less than 40 minutes to get where I need to go. As usual, the moving walkways aren't working either. Places to charge you device? Nope. You'd think with the volume of flights CLT has, they would be better prep... | en | 62 | always seem get placed complete opposite end airport making connections less minutes get need go usual moving walkways working either places charge device nope think volume flights clt would better prepared guess | 32 |
2 | The flight from Myrtle Beach International Airport into Charlotte International was very pleasant, until we were held in a holding pattern above Charlotte Douglas International Airport for an additional 20 minutes, which became a bit of a challenge later. Although we should recognize that things just happen, and are ou... | en | 212 | flight myrtle beach international airport charlotte international pleasant held holding pattern charlotte douglas international airport additional minutes became bit challenge later although recognize things happen control plane landed opposite side charlotte international caused everyone connecting sfo flight make mad... | 102 |
4 | This place is huge, I feel like I'm at some kind of mall or something. It's by far the nicest and newest looking airport I've been to. Didn't mind being stuck in this nice airport for an hour or so. Got a little treat at Pinkberry and walked around. There are plenty of shops and restaurants and I never had a problem wi... | en | 76 | place huge feel like kind mall something far nicest newest looking airport mind stuck nice airport hour got little treat pinkberry walked around plenty shops restaurants never problem finding anything getting plane oh clean | 34 |
2 | Might just be the must confusing airport I have ever been in | en | 12 | might must confusing airport ever | 5 |
3 | Easy to navigate. Plenty of food options. Careful about the distance between terminals though.. | en | 14 | easy navigate plenty food options careful distance terminals though | 9 |
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