ticket_id stringlengths 10 10 | customer stringlengths 8 13 | subject stringclasses 9
values | category stringclasses 4
values | priority stringclasses 3
values | status stringclasses 1
value | created_date timestamp[s]date 2026-07-30 00:00:00 2026-08-10 00:00:00 |
|---|---|---|---|---|---|---|
TICKET-001 | Liam O'Connor | Cannot change notification preferences | account | high | open | 2026-07-30T00:00:00 |
TICKET-002 | Elena Petrova | Need to update team member permissions | account | medium | open | 2026-07-31T00:00:00 |
TICKET-003 | Noah Kim | Cannot change notification preferences | account | medium | open | 2026-08-01T00:00:00 |
TICKET-004 | Hana Suzuki | Billing charged twice for annual subscription | billing | high | open | 2026-08-02T00:00:00 |
TICKET-005 | Yuki Tanaka | Refund request for cancelled enterprise plan | billing | medium | open | 2026-08-03T00:00:00 |
TICKET-006 | Aurora Blake | Change billing email address on account | billing | low | open | 2026-08-04T00:00:00 |
TICKET-007 | David Okafor | Integration with legacy internal system failing | technical | high | open | 2026-08-05T00:00:00 |
TICKET-008 | Omar Haddad | API returns 503 errors during peak hours | technical | medium | open | 2026-08-06T00:00:00 |
TICKET-009 | Marcus Reed | Mobile app crashes on login screen | technical | medium | open | 2026-08-07T00:00:00 |
TICKET-010 | Jonas Weber | Request for training materials for new hires | general | medium | open | 2026-08-08T00:00:00 |
TICKET-011 | Sofia Alvarez | Request for training materials for new hires | general | low | open | 2026-08-09T00:00:00 |
TICKET-012 | Priya Nair | Request for training materials for new hires | general | low | open | 2026-08-10T00:00:00 |
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