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Our purpose and strategy.
Our climate ambition.
Supporting our customers to transition.
Financing sustainability $100b target performance.
Building capability.
Customer engagement.
Biodiversity.
Partnerships and initiatives.
Reducing our environmental footprint.
Risk Management.
Metrics and Targets.
Appendix.
Assurance opinion.
ANZ 2023 Climate-related Financial Disclosures 30
REDUCING OUR ENVIRONMENTAL FOOTPRINT.
ANZ has set ambitious targets for 2025 and 2030 to reduce our environmental footprint and increase our sustainability ambition in line with our purpose. Our operational reduction targets for greenhouse gas emissions, water, waste and paper take into account future remote working arrangements, proposed efficiency projec...
In 2023, our operational emissions began to normalise towards pre-pandemic levels due to staff returning to our workplaces and an increase in business travel. Our focus remains on continuing to investigate opportunities to counterbalance these increases in emissions through best practice office and retail design, using...
Managing our residual emissions.
Our aim is to reduce emissions where possible, however, remaining operational emissions are offset using carbon credits to achieve our net zero carbon commitments.1.
In 2023, our Australian operations will apply to maintain our carbon-neutral certification under the Climate Action Carbon Neutral Standard.
Our New Zealand operations have been certified under a net Carbonzero certification through Toitū Envirocare for the first time.
Improving our data collection of operational scope 3 emissions.
New Scope 3 Emissions sources.
In 2023, we undertook a Scope 3 operational emissions assessment and peer review to evaluate best practice greenhouse gas (GHG) reporting and gain a deeper understanding of emerging trends in disclosures. Suppliers were then engaged to understand the availability of emissions data for services supplied to ANZ. The outc...
See page 42 for the physical risk assessment analysis we conducted on our own operations. Sustainable Staff Initiatives.
Green Ambassador Program.
Our Green Ambassador program, launched in 2018, empowers our people to live sustainably by providing education and pathways to act.
Over the month of August, we hosted the third Green Ambassador Summit, focusing on the intersection between creating a sustainable and cost-efficient lifestyle. Employees were invited to consider issues such as their consumption habits and how to create a more energy efficient home. More than 320 participants attended ...
Additional Green Ambassador initiatives include: • Green Ambassadors in Manila launched the Brown Bag initiative, encouraging employees to bring their used paper bags into an office collection point. Since April, more than 144kgs of brown bags have been diverted from landfill and collected by the team, donated to the S...
• Australian Green Ambassadors extended their volunteering partnership with the Australian Microplastic Assessment Project/Earthwatch for another three years, after a successful pilot trained more than 300 ANZ employees across the country as ‘citizen scientists’. Volunteers removed more than 3,700 pieces of micro and m...
• ANZ Vietnam employees, along with their family and friends, planted 500 trees in the Vin Cuu district.
1. Further details regarding our boundary inclusions and exclusions for Scope 1, 2 and selected Scope 3 emissions can be found on the Climate Active and Toitū websites.
Overview.
Governance.
Strategy.
Our purpose and strategy.
Our climate ambition.
Supporting our customers to transition.
Financing sustainability $100b target performance.
Building capability.
Customer engagement.
Biodiversity.
Partnerships and initiatives.
Reducing our environmental footprint.
Risk Management.
Metrics and Targets.
Appendix.
Assurance opinion.
ANZ 2023 Climate-related Financial Disclosures 31
LED.
CO2.
GHG EMISSIONS.
Combined scope 1 and 2 emissions have decreased by 80% against a 2015 baseline, on track to meet our 2025 and 2030 targets.
Our global emissions footprint decreased due to: 49% of electricity consumed being from renewable sources.
Flexible working arrangements.
Commercial Property Footprint Efficiencies Project.
Energy efficiency projects including: • Ongoing data centre server optimisation project.
• LED lighting upgrades in commercial buildings across the jurisdictions we operate in.
• Relocation of Vietnam office to an energy efficient A grade, LEED-certified building.
RENEWABLE ENERGY.
In 2023, 49% of our electricity consumption came from renewable sources.
42,500 megawatt hours (MWh) of renewable energy was supplied to Australian operations through the ANZ Murra Warra wind farm and 577 MWh of rooftop solar at our global headquarters in Melbourne, Victorian data centres and as a result of the Retail Solar PPA Trial.
8,631 MWh of renewable energy was sourced for our global operations via a Renewable Energy Contract in New Zealand, solar leasing agreement in Fiji, and a Power Purchase Agreement (PPA) in India.
WATER.
Our global water consumption has decreased by 61% against a 2017 baseline, on track to meet our 2025 target.
Although we are currently exceeding our 2025 target, this year we have seen normalisation of our water consumption towards pre-pandemic levels. We expect water consumption to increase in the coming year, due to an increase in staff returning to our workplaces.
To mitigate this increase we continue to undertake water saving projects such as: • Installation of low flow shower heads in End of Trip facilities.
• Installation of handwashing sensors in Bengaluru, with expected savings of 30,000 litres of water annually.
WASTE.
Waste to landfill generated by global operations has reduced by 71% since 2017, on track to meet our 2025 target.
Although we are currently exceeding our 2025 target, waste to landfill generation increased by 4% since last year. This change was due to an increase in staff returning to our workplaces, which we expect to continue over the coming year.
ReturnR Reusable container program developed at our global headquarters in Melbourne has reduced single use coffee cup usage by by 41% since implementation.
Donation of excess furniture from the Optimisation program to Habitat for Humanity.
PAPER.
Paper consumption has reduced by 71% since 2015, on track to meet our 2025 target.
Although we are currently exceeding our 2025 target and have seen a 2% reduction in our paper consumption year on year, we do expect paper consumption to increase in the coming year, due to an increase in staff returning to our workplaces.
Continued digital communication transformation project resulting in 88% of customers electing to receive statements and notices electronically only during 2023.
Electronic Document Signature (eSign) transactions increased by 59% in 2023, saving an estimated 4,400,000 sheets of paper.
In NZ, Project Whakamamati is continuing and focuses on proactively reducing the number of paper statements that we send to our customers.
The below provides an overview of how we are performing against these targets.
PERFORMANCE AGAINST OUR ENVIRONMENTAL FOOTPRINT TARGETS1.
OUR OPERATIONAL FOOTPRINT TARGETS.
Reduce the direct impact of our business activities on the environment by:
Reducing combined scope 1 and 2 emissions2 85% by 2025 and 90% by 2030 (against 2015 baseline);
Increasing renewable electricity to 100% by 2025;
Reducing water consumption by 40% by 2025 (against 2017 baseline);
Reducing waste to landfill by 40% by 2025 (against 2017 baseline);
Reducing paper consumption (both office and ANZ originated customer paper use) by 70% by 2025 (against 2015 baseline).
1. Environmental reporting year is 1 July to 30 June, in line with the National Greenhouse and Reporting Act (NGERs) administered by the Australian Clean Energy Regulator. 2. Scope 1 emissions include natural gas used to fuel boilers, a trigeneration plant and cooking in commercial buildings, refrigerants from our comm...
Overview.
Governance.
Strategy.
Our purpose and strategy.
Our climate ambition.
Supporting our customers to transition.
Financing sustainability $100b target performance.