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IgniteTech - Where software goes to thrive. IGNITETECH PROVIDES AN INNOVATIVE HOME FOR THE SOFTWARE SOLUTIONS OUR CUSTOMERS RELY ON. |
WHAT DO WE or IgniteTech or Ignite MEAN BY THRIVE? WE PROVIDE STABILITY, STRATEGIC ENHANCEMENTS, AND A BRIGHT FUTURE TO CRITICAL SOFTWARE THAT'S BEEN LEFT TO WITHER AWAY BY THOSE WHO DEVELOPED IT. NOW, THIS SOFTWARE CAN TRULY LIVE AND EVEN GROW WITH OTHER SOFTWARE WE'VE SAVED! |
WHY DID IgniteTech DECIDE TO CREATE A PLACE FOR SOFTWARE TO THRIVE? Like all businesses, yours depends on a variety of software solutions for sales, IT infrastructure, corporate communications, finance, etc., to power your business. Often, these solutions and their companies weren’t built to scale, were underfunded, or... |
THE THREE PILLARS OF Ignite's CORPORATE VISION - Fully supporting and charting visions for improvement for all of our products as long as customers need, allows IgniteTech to give all of those sad, malnourished, neglected, and almost abandoned software solutions a place to thrive through evergreen investment. 1. Save a... |
HOW HAVE WE BEEN SO SUCCESSFUL? IGNITETECH'S PARENT COMPANY HAS PROFITABLY SERVED CUSTOMERS FOR OVER 30 YEARS AND ACQUIRED MORE THAN 100 SOFTWARE COMPANIES. |
ESW Capital reinvests its revenue in creating software-company-services-at-scale, and in giving new life to our software. |
Our ESW Capital Acquisition Division is constantly searching for the next software product to save before your business is affected by the software vendor going out of business. |
What are the software solutions offered by IgniteTech? The solutions offered by IgniteTech are @Hand, Acorn, AlertFind, AlterPoint, AnswerHub, Aurea Social, Auto-Trol, Beckon, Clear Technology, Computron, CoreTrac, Corizon, DNN, Ecora, Endeavour, EPM Live, ETI, Everest, FirstRain, FogBugz, Gemini, Gensym, GoMembers, In... |
The software solutions offered by IgniteTech are @Hand, Acorn, AlertFind, AlterPoint, AnswerHub, Aurea Social, Auto-Trol, Beckon, Clear Technology, Computron, CoreTrac, Corizon, DNN, Ecora, Endeavour, EPM Live, ETI, Everest, FirstRain, FogBugz, Gemini, Gensym, GoMembers, Infobright DB, Jive, Kayako, Knova, MyAlerts, Nu... |
What are the software solutions offered by IgniteTech? The solutions offered by IgniteTech are @Hand, Acorn, AlertFind, AlterPoint, AnswerHub, Aurea Social, Auto-Trol, Beckon, Clear Technology, Computron, CoreTrac, Corizon, DNN, Ecora, Endeavour, EPM Live, ETI, Everest, FirstRain, FogBugz, Gemini, Gensym, GoMembers, In... |
IgniteTech offers a wide range of software solutions, including @Hand, Acorn, AlertFind, AlterPoint, AnswerHub, Aurea Social, Auto-Trol, Beckon, Clear Technology, Computron, CoreTrac, Corizon, DNN, Ecora, Endeavour, EPM Live, ETI, Everest, FirstRain, FogBugz, Gemini, Gensym, GoMembers, Infobright DB, Jive, Kayako, Knov... |
We don’t pursue or accept new customer sales. Instead, 100% of our focus is on retaining our customers. Our growth comes from additional acquisitions using this incredible business model, which increases YOUR return on investment with IgniteTech, because... WAIT, THERE'S MORE. |
IgniteTech Unlimited is our Netflix-style, software licensing model where every customer's existing license becomes a subscription to utilize all of our other software solutions... AT NO ADDITIONAL COST.(includes full technical support). THE IGNITETECH UNLIMITED CATALOG INCLUDES THE ENTIRE ESW ENTERPRISE SOFTWARE PORTF... |
AS AN IGNITETECH CUSTOMER, YOU HAVE UNLIMITED ACCESS TO OUR ENTIRE SOFTWARE PORTFOLIO. |
WHY DO WE GIVE YOU ADDITIONAL SOFTWARE AT NO ADDITIONAL COST? Retention. We’re not shy to call it what it is. We only grow through acquisition, which means every customer is critical to keep. This no-cost additional software can save you a future expense and/or replace a software solution you are currently paying someo... |
Our vision - A THRIVING HOME FOR YOUR SOFTWARE. So rest easy - your software is in good hands |
IGNITETECH ACQUIRES LEADING KNOWLEDGE MANAGEMENT PLATFORM ANSWERHUB. AUSTIN, Texas — November 16, 2022 — IgniteTech, the company Where Software Goes to Live today announced the asset acquisition of AnswerHub, Inc., a powerful knowledge management platform built to capture, curate, and distribute the expertise of develo... |
AnswerHub enables experts to share their insights and best practices across teams, growing and connecting communities of experts to share knowledge internally and externally. Using multiple avenues for knowledge sharing — from Q&As to knowledge bases and user-generated content — users can find answers to their pressing... |
Founded in 2010, IgniteTech is one of the world’s leading enterprise software companies and a member of the privately-held ESW Capital group of companies. Building on IgniteTech’s corporate vision, Where Software Goes to Live, the Company grows almost exclusively through acquisitions, continuing to deliver on its promi... |
IGNITETECH ANNOUNCES ADDITION OF JIVE SOFTWARE TO COMPANY’S LEADING SOLUTIONS. |
Austin, TX (May 3, 2023) — IgniteTech, the company Where Software Goes to Thrive, today announced that Jive Software is now part of its set of leading software solutions for enterprise customers. Because of Jive’s global reach and record of success, the product has now become the flagship solution for IgniteTech's Com... |
Jive is a leader in the Employee Experience Platform (EEP) space and empowers organizations to connect, communicate and collaborate with their stakeholders. Offering a Cloud version, a GovCloud version for governmental entities, and hosted and on-premise environments, Jive’s deployment flexibility uniquely powers the b... |
Dun & Bradstreet uses FirstRain to provide real-time, relevant web and social analytics to customers via D&B apps. |
Allianz Global Investors used AlertFind to maintain business continuity when a large oil leak forced multiple days of evacuations. |
WWT sped up recruitment by 12-24 months, widened its talent pool and improved quality of remote work and training using Sococo. |
IGNITETECH UNLIMITED - One Subscription. Unlimited Solutions. IgniteTech customers are automatically enrolled in our groundbreaking, Netflix-style subscription service, IgniteTech Unlimited, granting access to all products in our portfolio for the price of your one single subscription. |
IgniteTech's Netflix-Style Approach to Deliver Unlimited Enterprise Software. IgniteTech Unlimited is our groundbreaking, Netflix-style license model where every IgniteTech customer’s product license is a subscription to the entire IgniteTech Enterprise Solution Portfolio. |
AlertFind is an Emergency Notification System. In an emergency, reach every employee on every device — instantly. |
IgniteTech AlertFind is a state-of-the-art Mass Notification System that allows you to instantly reach every employee on every device. Hundreds of companies rely on this SaaS Emergency Notification Solution to instantly send and receive crucial information as well as send critical alerts when systems go down. |
Why AlertFind? As the world’s most trusted mass alert system, our mission is to exceed the most stringent international requirements for security, availability, processing integrity, confidentiality and privacy. Instantly reach all devices: Send unlimited notifications across multiple channels, so recipients are more l... |
AlertFind is available as part of the IgniteTech Unlimited Program via ESW Capital sister company Aurea. |
IgniteTech’s AlertFind delivers enterprise notifications that let you keep in contact at the most mission critical times. With AlertFind, you can send notifications to hundreds or thousands of employees via email, landline, mobile phone and SMS text message — and allow them to respond and collaborate. |
Sococo - Work Remotely, Side-by-Side. Sococo is the online workplace where distributed teams come to work together each day, side-by-side. |
IgniteTech’s Sococo is a cloud-based SaaS platform that helps teams work side-by-side in the same online office, regardless of location. It’s a virtual office solution for remote teams that overcomes the barriers of physical distance by allowing teams to collaborate and connect. With Sococo, you can hire the best peopl... |
Why Sococo? Bring Your Team Closer: Overcome barriers of physical distance by showing up to work side-by-side in the same online office, regardless of location. Collaborate Spontaneously: Work together with others the same way you would in a physical space. Drop in, say hi, grab a room and get to work. Accomplish Goals... |
Sococo is available as part of the IgniteTech Unlimited Program. |
SOCOCO EVENTS SOLUTION OVERVIEW - Overcome the barriers of physical distance and maintain consistency in your events strategy by hosting innovative virtual events for your employees and customers, regardless of location. When events can’t take place in person, Sococo Events enables you to move your events online to ens... |
Why Sococo Events? Annual conferences. Join the lobby, live sessions, breakout rooms or networking sessions — all virtually. Company meetings. Hold interactive and engaging sales kick-off meetings, company-wide quarterly meetings or product training sessions. Supplement in-person events. Deliver extra valuable content ... |
How is Sococo different from other solutions such as Skype, Slack, Zoom and others? Video conferencing and chat solutions may allow you to communicate with your teammates, but they don’t allow you to connect. Communication via these tools is often asynchronous, overly structured and formal, whereas working side-by-side... |
Does Sococo integrate with any tools? While Sococo has all of the chat and video conferencing functionality you’ll need, we understand that some companies rely on tools like Slack, Zoom and Google Hangouts. That is why we fully integrate with Slack, so you can send and receive Slack messages without clicking out of you... |
WHY IGNITETECH UNLIMITED? Enhance Current Solutions By adding complimentary software capabilities into your implementation of existing IgniteTech solutions. Add New Capabilities By introducing altogether new enterprise software solutions into your organization. Reduce Current Cost By replacing existing, paid software s... |
IgniteTech Unlimited is an innovative, industry-disruptive software consumption model exclusively available to IgniteTech customers. Just like Netflix reinvented content consumption in the media industry — IgniteTech is reinventing business software consumption in the software industry, by providing all IgniteTech cust... |
With IgniteTech Unlimited, customers unleash innovation and drive critical cost takeout initiatives replacing other paid software solutions with IgniteTech solutions. It's Business Software Reinvented. |
The benefits of IgniteTech Unlimited are available as long as the customer remains active with IgniteTech at a minimum annual fee equal to or greater than each Unlimited solution's current contract value. We're proud to help customers enable software capabilities that might not have been possible without the program. H... |
What level of support is included with the IgniteTech Unlimited solution? Customers are able to select either Standard or Gold Support for their IgniteTech Unlimited solution, based on available support options per product, customer preference and the customer’s IgniteTech Unlimited budget. Platinum support is availabl... |
IgniteTech is working hard every day to build long-term, trusted customer relationships. Yes, we have experts available to work with you to plan how to maximize your near and long-term IgniteTech Unlimited program benefits. To schedule a planning discussion, simply click ACTIVATE on the top of this page to schedule a m... |
Customers can implement their new IgniteTech Unlimited solutions or take advantage of IgniteTech's Kickstart Services, which include installation and configuration, and are delivered by Ignite's global professional services organization. Implementation requirements vary by solution, with many our most popular IgniteTec... |
Via the IgniteTech Unlimited program, customers with an active IgniteTech contract can consume an amount of each solution included in the IgniteTech Unlimited program equal to the full annual value of their paid agreement. A customer’s current IgniteTech contract determines the available IgniteTech Unlimited dollars (a... |
The IgniteTech Unlimited catalog currently includes six solution suites outlined below, and as part of our corporate strategy to deliver more value to you, grows with every acquisition, continually adding new capabilities and modernizing sales, marketing, finance, and IT functions, without adding to your budget. 1. Fun... |
IgniteTech Unlimited Software Suites : Functional Process Automation, Information Technology Acceleration, Communications Remote Engagement, Commerce Digital Engagement, Customer Experience Management, Sales Marketing Enablement |
Function process automation suite includes: Computer Aided Design - Computer aided design CAD software to enable creation of complex composite artwork quickly precisely easily. Electronic Document Management - Technical configuration management toolset with integrated electronic documentdata management. EDM product dat... |
Information Technology Acceleration. Sales Rep Account IntelligenceStrengthen seller trust while increasing efficiency by arming them with personalized timely and relevant market insights about their target accounts. Cost Profitability ManagementObtain costtoserve customer insights for direct and indirect costs and pr... |
Communications Remote Engagement. Emergency Notification SystemIn an emergency reach every employee on every device instantly. Virtual Office for Remote TeamsBring your teams to work together in an online workplace no matter where team members might be. Executive Organization Daily News Briefs Ensure executive and in... |
Commerce and Digital Engagement. Multichannel Customer ServiceDeliver exceptional customer experience in multiple languages across Live Chat Email Facebook and Twitter News Market Insight Digests for Customers. Engage external audiences with valuable curated daily or weekly news and market insights emails sourced from ... |
Customer Experience Management. News Market Insight Digests for CustomersEngage external audiences with valuable curated daily or weekly news and market insights emails sourced from a wide range of sources. Contact Center Agent EffectivenessImprove agent productivity by providing a single highly organized desktop prov... |
Sales and Marketing Enablement. News Market Insight Digests for Customers Engage external audiences with valuable curated daily or weekly news and market insights emails sourced from a wide range of sources. Sales Rep Account Intelligence Strengthen seller trust while increasing efficiency by arming them with personal... |
Solutions in the Functional Process Automation Suite help you reduce operating costs while improving quality. Manage and drive your business across all operational functions, including Finance, HR, Compliance, Procurement and more. |
Functional Process Automation suite contains the software solutions namely @Hand, Acorn, Auto-Trol, Computron, EPM Live, Everest, Gemini, Gensym, GoMembers, NuView, OneSCM, ProLogic, PurchasingNet, Smart Routines, StreetSmart, Tradebeam |
Solutions in the Information Technology Acceleration Suite help you manage your IT environment, save costs and leverage massive data stores. |
Solutions in the Information Technology Acceleration Suite include softwares namely DNN, FogBugz, Infobright DB, ObjectStore, ScaleArc, School Loop, SenSage AP, TriActive, Verdiem |
Solutions in the Communications & Remote Engagement Suite help you communicate internally from emergency alerts to market insights and everyday collaboration. |
Solutions in the Communications & Remote Engagement Suite include AlertFind, AnswerHub, Knova, Jive, Sococo, Synoptos, |
Solutions in the Commerce & Digital Engagement Suite help you provide exceptional customer service, manage commerce across a variety of platforms and deliver personalized content. |
Solutions in the Commerce & Digital Engagement Suite includes Kayako and MyAlerts. |
Solutions in the Customer Experience Management Suite help you collect customer experience data, manage customer requests and provide delightful customer interactions. |
Solutions in the Customer Experience Management Suite includes Corizon and Placeable. |
Solutions in the Sales & Marketing Enablement Suite help you maximize your sales and marketing teams' efficiency with just-in-time market intelligence, predictive lead scoring and more. It includes CoreTrac, FirstRain, Olive Software, On Brand, SalesBUILDER, Xinet. |
@Hand - Adaptive Mobility - Create enterprise-grade mobile applications to power business functions such as work order management, asset tracking and inventory control. |
The highly-scalable and flexible @Hand Adaptive Mobility Platform is used to build always-available, high-performance and adaptable enterprise applications. @Hand applications power business functions such as work order management, asset tracking and inventory control. |
Why @Hand? Always Available Applications - Apps function even while disconnected from the network. Administration Support - Easily manage users, devices and application data. Open & Extensible - @Hand applications can interface with device technologies to enable features such as barcode scanning, image capture and RFID... |
@HAND FEATURES - Mobile Transaction Hub - You focus on the business process requirements of the mobile application, while the transaction hub manages data orchestration and interactions with enterprise data sources. Open Development Framework - @Hand provides an open development framework for delivering hybrid mobile a... |
Acorn - Activity-Based Costing & Profit Management. Obtain cost-to-serve customer insights for direct and indirect costs, and precisely attribute against products, customers, regions, business units and facilities. |
Acorn is a Time-Driven Activity-Based-Costing (TDABC) platform that distills and attributes costs of delivering products and services by building business-specific models which take into account nuances of account processes. With Acorn, you can also build datamarts (OLAP cubes) to deliver accurate and insightful financ... |
Acorn helps to Measure, Manage and Improve Every Element of Your Business. Clearly determine your profitable and unprofitable products and understand why. Access insights to help negotiate better terms with your suppliers and customers. Build reports and dashboards that drive profitable behavior across regions and faci... |
With the help of Acorn UNDERSTAND HOW DECISIONS IMPACT YOUR BOTTOM LINE. Identify your most profitable customers, channels and products. Run what-if profitability scenarios across multiple dimensions. Lower the cost of IT with shared services, and align resources with business demand. Get a clear picture of your organi... |
The 2020 release of Acorn’s PA5G and AAA products feature a new HTML5, web-based UI that makes it simpler to access Acorn from any location or device without the need to install any software on the client. The UI uses the latest modern web technologies while purposely retaining existing functionality, avoiding the need... |
AlertFind - Emergency Notification System. In an emergency, reach every employee on every device — instantly. |
IgniteTech AlertFind is a state-of-the-art Mass Notification System that allows you to instantly reach every employee on every device.Hundreds of companies rely on this SaaS Emergency Notification Solution to instantly send and receive crucial information as well as send critical alerts when systems go down. |
Why AlertFind? As the world’s most trusted mass alert system, our mission is to exceed the most stringent international requirements for security, availability, processing integrity, confidentiality and privacy. Instantly reach all devices: Send unlimited notifications across multiple channels, so recipients are more l... |
AlertFind is available as part of the IgniteTech Unlimited Program via ESW Capital sister company Aurea. |
AlterPoint is an on-premise network management tool. Its primary solution is Network Authority Automation, with two optional products: Enterprise CMDB (eCMDB) and Lifecycle. |
Why AlterPoint? Network Engineers use AlterPoint as an on-premise solution to change the configuration of routers, switches, repeaters, bridges and gateways, as well as to back-up the configuration of devices and create scripts to change configurations and manage security. |
AnswerHub. Knowledge management system. AnswerHub enables software and technology professionals to collaborate, share their expertise and connect. |
AnswerHub is built for developers and technical teams to efficiently capture and share their expertise. It allows your teams to focus on the business outcomes that matter the most while growing and building your brand's community. |
Why AnswerHub? Knowledge Hub: Topic and tag-enabled search makes finding content quick and easy for the user from within your central knowledge repository. This means your developers spend less time answering questions and more time developing. Q&A Forum: Users can ask questions to subject-matter experts from within yo... |
AnswerHub’s platform enables your experts to be empowered to share insights and best practices across distributed developer and technical teams. It protects your institutional knowledge by getting it out of your experts' heads and making it available to everyone via one common knowledge base. |
Aurea Social brings the power of enhanced collaboration to Microsoft SharePoint and Office. With Aurea Social, employees can crowdsource ideas, connect with like-minded peers, and find the expertise they need instantly. |
Why Aurea Social? Find expertise faster: Our powerful social graph instantly connects employee questions with the best internal experts to answer them. Employees can crowdsource ideas, connect with like-minded peers, and create measurable business value. Drive peer-to-peer recognition: Engage employees and drive strate... |
Auto-Trol is an on-premise technical configuration tool that includes two products: Konfig and Technical Illustrator. |
Why Technical Illustrator? Computer-aided design (CAD) software. Harness the power of the “graphics language” for effective communication. Facilitate the creation of complex composite artwork — quickly, precisely, easily. Deliver detailed technical illustrations that power product assembly, operations, service, sales, ... |
Why Konfig? Single integrated toolset for electronic document/data management (EDM), product data/lifecycle management (PLM) and workflow (WF) capabilities. Effectively store documents, manage version control and automate workflows |
Beckon, The Source of Truth for Marketing™, is the trusted data management, reporting and analytics platform global brands depend on to make effective decisions. Beckon is for marketers who want to unlock their data, see what’s working across it all, spend wisely, maximize ROI and show marketing’s impact on the busines... |
Why Beckon? Unlock your data to unlock growth. Explore and share insights via storytelling dashboards, performance scorecards and engaging visualizations. Purpose-built for marketing. Beckon provides automated data management, total visibility into cross-channel performance, omnichannel analytics, real-time dashboards ... |
Make good, data-driven decisions that drive growth. It’s on every marketer’s to-do list, but there’s no one box to check off — it’s a series of critical capabilities. Data aggregation, ETL, data storage and governance, taxonomy development and normalization, data cleansing and validation, analytics, visualization, repo... |
Beckon Connect: Beckon pulls in ALL the data that matters, not just the sources with APIs. Whatever best-of-breed tools you use, whatever agency partners you rely on, Beckon integrates them in real time. |
Beckon Data : Between messy marketing data and omnichannel insight sits Beckon’s spend and performance data hub, where data is brought together, cleaned, organized and made ready to use. |
Beckon Analytics : At last, an omnichannel analytics engine with a marketing point of view. Beckon comes preloaded with hundreds of best-practice marketing performance analyses for omnichannel insight right out of the box. Plus, build your own formulas, whether simple or complex. |
Beckon Answers : Want to know what’s working best? Need a quick answer to an important business question? Ask your data. Beckon’s natural-language Q&A interface lets you explore your performance data freestyle, slicing and dicing along any dimension. |
Beckon Dashboard - Tell a powerful story of marketing’s impact on the business. Bring data, images, rich media and the voice of the customer to life in one beautifully simple dashboard. Leverage Beckon’s suite of best-practice reports, or build and publish your own. |
Beckon Scorecard - See what’s working (and what’s not) across the entire customer experience — instantly. Map metrics and KPIs directly to the strategic objectives of the brand and business. Get the big picture of marketing performance at a glance. |
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