Date_received stringlengths 10 10 | Product stringclasses 10
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values | Issue stringlengths 16 80 | Sub_issue stringlengths 11 85 | Consumer_complaint_narrative stringlengths 9 31.8k | Company_public_response stringclasses 10
values | Company stringlengths 3 82 | State stringlengths 2 36 ⌀ | ZIP_code stringlengths 5 5 | Tags stringclasses 3
values | Consumer_consent_provided? stringclasses 1
value | Submitted_via stringclasses 1
value | Date_sent_to_company stringlengths 10 10 | Company response to consumer stringclasses 6
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values | Complaint_ID int64 1.29M 7.78M |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
2017-04-14 | Student loan | Non-federal student loan | Dealing with my lender or servicer | Trouble with how payments are handled | I was making additional payments on my daughter 's student loan, who I am a co-signer, to be applied to principal and the extra money that I was paying for the last 2 years was applied to interest instead of principal. I spoke to the bank and they said that prior to this year, any additional money was supposed to be ap... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | WELLS FARGO & COMPANY | NY | 10801 | Servicemember | Consent provided | Web | 2017-04-17 | Closed with explanation | Yes | No | 2,435,753 |
2023-04-11 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | This is my numerous request that you amend this suspicious data. I believe you have violated Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ) by failing to verify this item, and I will take legal action against you as a result. This was previously mentioned in my previous COMPLAINT XXXX, and I'm including it on... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | NY | 11206 | null | Consent provided | Web | 2023-04-11 | Closed with non-monetary relief | Yes | null | 6,817,054 |
2023-07-13 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I AM SUBMITTING THIS WITHOUT ANY INFLUENCE AND THIS IS NOT A THIRD PARTY. THE CREDIT BUREAUS STATED MY ACC WAS PROPERLY INVESTIGATED BUT HOW IS THAT POSSIBLE IF THE OPEN DATE IS INACCURATE, THE DATE LAST ACTIVE IS INACCURATE, AND THE DATE LAST REPORTED IS NOT ACCURATE? THIS GROUND FOR REMOVAL, THEY ALSO VIOLATED MY RIG... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 79934 | null | Consent provided | Web | 2023-07-13 | Closed with non-monetary relief | Yes | null | 7,247,728 |
2023-02-22 | Checking or savings account | Savings account | Managing an account | Banking errors | I opened the savings account with promo code XXXX on XX/XX/XXXX.
The promo stated to make a deposit of $ XXXX within XXXX days of opening, hold the money for XXXX days and receive bonus within XXXX days after holding.
I made the deposit on XX/XX/XXXX and held funds until XX/XX/XXXX which is for XXXX days. However,... | null | CAPITAL ONE FINANCIAL CORPORATION | FL | 346XX | null | Consent provided | Web | 2023-02-22 | Closed with explanation | Yes | null | 6,602,238 |
2022-04-29 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act XXXX Account name : XXXX XXXX XXXX and Account # XXXX, Account Name : XXXX / XXXX XXXX XXXX and Account # XXXX, Account Name : XXXX XXXX XXXX and Account # XXXX has violated my rights.
15 U.S.C 1681 section 602 A. States I have the right to privacy.
15 U.S.C 1681 Se... | null | EQUIFAX, INC. | VA | 23503 | null | Consent provided | Web | 2022-04-29 | Closed with explanation | Yes | null | 5,517,625 |
2020-11-25 | Debt collection | Credit card debt | Communication tactics | Frequent or repeated calls | I signed up for a payment plan on XX/XX/2020 for {$50.00} to be deducted from my account on XX/XX/2020 as a part of a payment plan. I was told to call back every 30 days to keep making my payments. Despite making that payment on XXXX XXXX, Synchrony Bank on behalf of Paypal Credit keeps calling me multiple times a day,... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | SYNCHRONY FINANCIAL | TX | 76107 | null | Consent provided | Web | 2020-11-25 | Closed with non-monetary relief | Yes | null | 3,975,254 |
2022-09-18 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | XXXX has removed the below accounts. XXXX XXXX, XXXX XXXX Pursuant to 15 U.S. Code 1692j - Furnishing certain deceptive forms ( a ) It is unlawful to design, compile, and furnish any form knowing that such form would be used to create the false belief in a consumer that a person other than the creditor of such consumer... | null | EQUIFAX, INC. | SC | 29673 | null | Consent provided | Web | 2022-09-18 | Closed with explanation | Yes | null | 5,993,218 |
2017-05-23 | Checking or savings account | Checking account | Managing an account | Deposits and withdrawals | I contacted XXXX by phone and they are refusing to allow me to access the money credited to me by XXXX currently on my account. I have contacted them multiple times by phone and they also are refusing to return the money to me by check or other means. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | U.S. BANCORP | CO | 80207 | null | Consent provided | Web | 2017-05-23 | Closed with monetary relief | Yes | null | 2,491,962 |
2023-04-18 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | I am a victim of identity theft please remove this fraud inquiry from my credit report. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | NE | 68116 | null | Consent provided | Web | 2023-04-18 | Closed with explanation | Yes | null | 6,854,163 |
2021-07-28 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | Re : This is not a regular dispute. Take action immediately you are in violation.
NOTICE OF PENDING LITIGATION SEEKING RELIEF AND MONETARY DAMAGES UNDER FCRA SECTION 616 & SECTION 617 Please accept this final written OFFER OF SETTLEMENT BEFORE LITIGATION as my attempt to amicably resolve your continued violation of th... | null | EQUIFAX, INC. | TX | 77008 | null | Consent provided | Web | 2021-07-28 | Closed with explanation | Yes | null | 4,583,759 |
2023-06-01 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I appreciate your taking the time to DELETE some of the erroneous items in my credit file ; however, there are still many items that need to be DELETED. The credit bureaus must verify these items under Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ). ( A ). I'm hoping that these disputed items be DELETED immediately... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 33967 | null | Consent provided | Web | 2023-06-01 | Closed with non-monetary relief | Yes | null | 7,051,770 |
2021-11-30 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | This is XXXX XXXX XXXX, who is submitting this CFPB complaint myself, and to inform you that there is no third party involved in the process. Regardless of the multiple written requests, the unverified accounts listed below are still reporting on my credit report in violation of federal law. The Equifax XXXX XXXX faile... | null | EQUIFAX, INC. | PA | 190XX | null | Consent provided | Web | 2021-11-30 | Closed with explanation | Yes | null | 4,960,842 |
2023-09-06 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | XX/XX/XXXX - {$84.00} TRS Recovery Services XX/XX/XXXX - {$18.00} TRS Recovery Services These amounts are from an account that was closed and no longer exists after a fraud attempt from XXXX XXXX XXXX from XXXX XXXX XXXX XXXX XXXX
XXXX has been contacted several times about this company, yet they have no taken down th... | null | FISERV INC. | IL | 60643 | null | Consent provided | Web | 2023-09-06 | In progress | Yes | null | 7,503,183 |
2021-06-11 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I pulled my credit report and noted an account on my report that doesn't belong to me | null | EQUIFAX, INC. | FL | 33324 | null | Consent provided | Web | 2021-06-11 | Closed with explanation | Yes | null | 4,452,878 |
2019-07-25 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | XXXX XXXX XXXX been paid down with XXXX Fcra violation XXXX refuse to correct teh amount the next step is just disputing a card thats mine b/c they look at any other way | null | EQUIFAX, INC. | TX | 77095 | null | Consent provided | Web | 2019-07-25 | Closed with explanation | Yes | null | 3,318,046 |
2022-09-22 | Credit card or prepaid card | General-purpose credit card or charge card | Problem when making payments | Problem during payment process | I applied for a care credit card and received their card.I used the card for my cat. My cat did not make it. Then I got a senior cat and took her in for dental work. The bill was over {$900.00}. The c/o was accepting my payments and then started raising them.I started paying {$50.00} dollars a month which they accepted... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | SYNCHRONY FINANCIAL | TX | 79109 | Older American | Consent provided | Web | 2022-10-07 | Closed with explanation | Yes | null | 6,006,252 |
2022-11-15 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | Despite the multiple previous written requests, the unverified item listed below still remains on my credit report in violation of Federal Law. You are required under the FCRA to have a copy of the original creditor documentation on file to verify that this information is 100 % true, accurate & correct.
In the results... | null | EQUIFAX, INC. | CA | 902XX | null | Consent provided | Web | 2022-11-15 | Closed with explanation | Yes | null | 6,200,540 |
2023-08-25 | Credit reporting or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act XXXX Account # XXXX, has violated my rights. 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions. Moreover Pursuant 1... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | GA | 30016 | null | Consent provided | Web | 2023-08-25 | Closed with explanation | Yes | null | 7,455,830 |
2022-08-26 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | the accounts/ inquires cant be verified and need to be removed from my account XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX X... | null | EQUIFAX, INC. | TX | 76119 | null | Consent provided | Web | 2022-08-26 | Closed with explanation | Yes | null | 5,920,162 |
2019-05-31 | Debt collection | Other debt | Written notification about debt | Didn't receive notice of right to dispute | On XX/XX/19 I made first contact with IQ Data about a debt that appeared on my credit report. I asked to know how much the debt was and asked if it was payed in full if I could receive a letter of deletion. I was given 2 amount that could be payed, with the second, full amount guaranteeing me such. I needed time to att... | Company believes it acted appropriately as authorized by contract or law | I.Q. DATA INTERNATIONAL, INC. | WI | 53188 | null | Consent provided | Web | 2019-05-31 | Closed with non-monetary relief | Yes | null | 3,260,202 |
2022-05-31 | Credit card or prepaid card | General-purpose credit card or charge card | Getting a credit card | Sent card you never applied for | On XX/XX/2022 I received notice from my XXXX XXXX account of an XXXX XXXX
Bank of America was checking on my credit rating.
I did not authorize this.
I have opened an investigation with XXXX.
XXXX XXXX case # XXXX.
On XX/XX/2022, at my place of business I received an Official Change - of - Address Validation.
I ... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | BANK OF AMERICA, NATIONAL ASSOCIATION | CA | 92807 | Older American | Consent provided | Web | 2022-06-15 | Closed with non-monetary relief | Yes | null | 5,619,848 |
2022-09-06 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | This is a request for proof of contract to substantiate CSRS claim. Provide me with a certified copy of an original contract, with my signature specifically naming your company as a person entitled to enforce a commercial claim against me. Certifications can be done through the presence of a notary public, who duly swe... | Company believes the complaint is the result of a misunderstanding | Child Support Recovery Services, Inc. | MD | 20706 | null | Consent provided | Web | 2022-09-07 | Closed with explanation | Yes | null | 5,952,605 |
2023-01-04 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | HI I AM SUBMITTING THIS WITHOUT ANY INFLUENCE AND THIS IS NOT A THIRD PARTY. THE CREDIT BUREAUS STATED MY ACC WAS PROPERLY INVESTIGATED BUT HOW IS THAT POSSIBLE IF THE OPEN DATE IS INACCURATE, THE DATE LAST ACTIVE IS INACCURATE, AND THE DATE LAST REPORTED IS NOT ACCURATE? THIS GROUND FOR REMOVAL, THEY ALSO VIOLATED MY ... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 77578 | null | Consent provided | Web | 2023-01-04 | Closed with non-monetary relief | Yes | null | 6,394,519 |
2018-11-24 | Debt collection | Other debt | Written notification about debt | Didn't receive enough information to verify debt | The following company RPM, with provided address XXXX XXXX XXXX XXXX, XXXX XXXX, XXXX, Washington XXXX with listed phone number ( XXXX ) XXXX has lodged an adverse entry with multiple Credit Report Agencies in the month of XX/XX/2018 regarding disputed bill for {$300.00} by XXXX XXXX XXXX. Even though I have sent a reg... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Receivables Performance Management, LLC | WA | 98004 | null | Consent provided | Web | 2018-12-02 | Closed with explanation | Yes | null | 3,082,143 |
2019-12-22 | Credit card or prepaid card | General-purpose credit card or charge card | Fees or interest | Problem with fees | In XX/XX/XXXX, I closed my checking account with Bank of America. On XX/XX/XXXX, I paid off the remaining balance on my Bank of America credit card of {$90.00}. The closing of my account and confirmation of credit card balance payment was confirmed in person with the the Financial Center Manager, XXXX XXXX, at the XXXX... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | BANK OF AMERICA, NATIONAL ASSOCIATION | GA | 30605 | null | Consent provided | Web | 2019-12-22 | Closed with explanation | Yes | null | 3,475,249 |
2022-03-09 | Student loan | Federal student loan servicing | Struggling to repay your loan | Can't get other flexible options for repaying your loan | I have sent several emails anc called and mailed showing Missed payments, and nothing just saying the same count refusing to investigate payment to that are inaccurate and missing years of payment XXXX to XXXX when you call you are told different stories what to believe. This is so frustrating that this is suppose to h... | null | AES/PHEAA | NY | 10583 | null | Consent provided | Web | 2022-03-28 | Closed with explanation | Yes | null | 5,301,877 |
2020-01-24 | Debt collection | Credit card debt | Took or threatened to take negative or legal action | Sued you without properly notifying you of lawsuit | I got subpoenaed by Wells Fargo to go to court over a credit card I had defaulted on. I went to court, but the lawyer from Wells Fargo did not show up and the judge dismissed the case. This happened probably in the middle of 2019. Today I checked my bank account and Wells Fargo had taken {$850.00} out of my account and... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | WELLS FARGO & COMPANY | VA | 23139 | null | Consent provided | Web | 2020-01-24 | Closed with explanation | Yes | null | 3,508,383 |
2020-11-10 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | My personal information, birth certificate drivers license and social security card was stolen on XX/XX/XXXX and today XX/XX/XXXX I discovered that my personal information had been used by someone else. I did not authorize anyone to use my name or personal information to obtain money, credit, loans, goods or services a... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | CA | 95695 | null | Consent provided | Web | 2020-11-10 | Closed with explanation | Yes | null | 3,946,648 |
2023-06-12 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | I am writing to address fraudulent personal information associated with my identity. Certain accounts and transactions have been falsely attributed to me without my knowledge or consent, causing distress and concern. I am a victim of identity theft and have taken immediate action to report it. It is crucial to rectify ... | null | EQUIFAX, INC. | FL | 33615 | null | Consent provided | Web | 2023-06-12 | Closed with non-monetary relief | Yes | null | 7,106,863 |
2023-02-06 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | This is my FURTHER Complaint that I was the victim of identity theft. Per Fair Credit Reporting Act Section 605B ( a ) you are required to remove/block any items which were opened without my knowledge, consent, or authority within 4 business days with ( 1 ) appropriate proof of the identity of the consumer ; ( 2 ) a co... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | NM | 880XX | null | Consent provided | Web | 2023-02-06 | Closed with non-monetary relief | Yes | null | 6,538,913 |
2020-05-01 | Checking or savings account | Checking account | Closing an account | Company closed your account | I sold something worth {$70.00} to someone and they chase quick pay'ed me the money and then they called Chase and said it was fraud. Chase thennclosed my account without even contacting me and I can't open an account there anymore. I've tried calling multiple times and going in. | null | JPMORGAN CHASE & CO. | CA | 94568 | null | Consent provided | Web | 2020-05-01 | Closed with explanation | Yes | null | 3,632,388 |
2022-07-12 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | After review my consumer report, I noticed multiple attempts of unauthorized hard inquiries to obtain credit cards and personal loans in my name. These attempts were not made me. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 33484 | null | Consent provided | Web | 2022-07-12 | Closed with non-monetary relief | Yes | null | 5,760,706 |
2022-11-11 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Credit monitoring or identity theft protection services | Didn't receive services that were advertised | Credit monitoring or identity theft protection services ( billing dispute, unwanted marketing, problem cancelling account Did not receive outline of Do Not Refer Businesses During the Process of Company being opened ( FTC Complaints, XXXX XXXX, XXXX XXXX XXXX ) Posted information about my patients Health Records during... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | BANK OF AMERICA, NATIONAL ASSOCIATION | FL | 33139 | null | Consent provided | Web | 2022-11-11 | Closed with explanation | Yes | null | 6,190,715 |
2022-06-25 | Vehicle loan or lease | Loan | Managing the loan or lease | Billing problem | Regarding : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX, OK XXXX.
XX/XX/2022 I called to make a one time payment on behalf of a family member for {$240.00}. I specifically, and repeatedly advised their rep to not save my information for future payments, and that is was and one time only authorization. The rep ... | Company can't verify or dispute the facts in the complaint | Oklahoma Motor Credit Company | OK | 73135 | null | Consent provided | Web | 2022-06-25 | Closed with explanation | Yes | null | 5,706,835 |
2022-10-20 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | My name XXXX XXXX XXXX this complaint is not made in error neither is it being made by a third party.I declare under penalty of perjury I am alleging that a person or company- without my authorization- from unauthorized use of my social security number and card used my personal identifying information to apply for good... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | NC | XXXXX | null | Consent provided | Web | 2022-10-20 | Closed with explanation | Yes | null | 6,107,508 |
2023-04-20 | Credit card or prepaid card | General-purpose credit card or charge card | Advertising and marketing, including promotional offers | Didn't receive advertised or promotional terms | I applied for a new American Express Delta Airline branded credit card. The welcome offer was XXXX Delta 'skymiles ' upon acceptance and {$4000.00} in purchases. I was approved for the credit card. I made a {$4300.00} purchase on Delta and paid American Express for the purchase. I needed the XXXX miles for upcoming tra... | null | AMERICAN EXPRESS COMPANY | NM | 87111 | null | Consent provided | Web | 2023-04-20 | Closed with explanation | Yes | null | 6,867,035 |
2023-08-11 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act. The List of accounts below has violated my federally protected consumer rights to privacy and confidentiality under 15 USC 1681.
15 U.S.C 1681 section 602 A. States I have the right to privacy.
15 U.S.C 1681 Section 604 A Section 2 : It also states a consumer reportin... | null | EQUIFAX, INC. | FL | 320XX | null | Consent provided | Web | 2023-08-11 | Closed with non-monetary relief | Yes | null | 7,386,203 |
2017-09-09 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | Equifax mishandled my information which has led to a breach that puts myself and millions of others at potential risk. I am extremely disappointed with how equifax has handled reporting this breach. Very little was done to notify the public for nearly a month after the breach was detected. I received no email, letter, ... | null | EQUIFAX, INC. | WA | 98052 | null | Consent provided | Web | 2017-09-09 | Closed with explanation | Yes | null | 2,662,385 |
2021-06-22 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Was not notified of investigation status or results | I was never late on this account. | null | American First Finance, Inc. | MA | 02126 | null | Consent provided | Web | 2021-06-22 | Closed with explanation | Yes | null | 4,482,434 |
2022-12-17 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | When I reviewed my credit report, I discovered that some of the information was erroneous. The XXXX credit bureaus must validate this account in line with Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) ( A ). It is not authorized to fail to validate this reporting account has unverified information without providin... | null | EQUIFAX, INC. | CA | 90292 | null | Consent provided | Web | 2022-12-17 | Closed with explanation | Yes | null | 6,330,877 |
2016-01-09 | Debt collection | I do not know | Cont'd attempts collect debt not owed | Debt is not mine | 3rd time this company has tried to collect for a fictitious debt. I filed a complaint about this same company on this site before, so this time the company has changed the name of the phony debtor. This is not my debt. The last time this happened, I called the company. They said the social security # they had did not m... | Company believes it acted appropriately as authorized by contract or law | First National Collection Bureau, Inc. | OR | 97058 | Servicemember | Consent provided | Web | 2016-01-09 | Closed with explanation | Yes | No | 1,734,785 |
2017-01-21 | Debt collection | Other (i.e. phone, health club, etc.) | Improper contact or sharing of info | Talked to a third party about my debt | I did request a prove of the charges and I did receive the information about another person with different address. The envelope has my name and address but inside 10 pages of bank statements, names, addresses, everything about XXXX ....
If I receive the information about this person, who has my?
Please help me with ... | null | Allied International Credit Corp., (US) | FL | 337XX | Servicemember | Consent provided | Web | 2017-01-21 | Closed with explanation | Yes | Yes | 2,302,528 |
2020-05-30 | Checking or savings account | Savings account | Managing an account | Deposits and withdrawals | I opened a new account with XXXX XXXX ( Online Agility ) on XX/XX/XXXX. The advertised rate on that day was 1.45 %. When the account funded on XX/XX/XXXX on completion of the test deposits, the interest rate was lowered to 1.35 %. I tried to stop the opening transfer, close the account or withdraw the money and they to... | null | CIBC BANCORP USA INC. | NY | 10003 | null | Consent provided | Web | 2020-05-30 | Closed with explanation | Yes | null | 3,675,508 |
2022-03-22 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | XXXX XXXX XXXX XXXX Violated my rights on XX/XX/2021.
They violated these laws : 15 USC 1692. ( B ) ( 2 ), 15 USC 1692. ( C ) ( A ), 5 USC 1692. ( B ) ( 5 ). | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | FL | 32810 | null | Consent provided | Web | 2022-03-22 | Closed with explanation | Yes | null | 5,351,264 |
2023-04-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | I was in the process of applying for new employment and it was brought to my attention that there is some inaccurate information reported on my credit report. I received a copy of my credit report and to my surprise, I saw all these inaccurate items that are not correct. By the way I hope that this does not hinder my a... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | AZ | 85037 | null | Consent provided | Web | 2023-04-24 | Closed with explanation | Yes | null | 6,882,851 |
2020-01-20 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I am a victim of identity theft. I was contacted by a bank in reference to a loan that I did not apply for. That prompted me to check my credit report for accuracy and I found that someone has used my personal information to apply for several loans. This is my second time reporting this because the first time I reporte... | null | EQUIFAX, INC. | FL | 33169 | Servicemember | Consent provided | Web | 2020-01-20 | Closed with non-monetary relief | Yes | null | 3,502,639 |
2015-08-14 | Debt collection | Medical | Cont'd attempts collect debt not owed | Debt is not mine | Hello, I am disputing this bill because it was never submitted to my Dental Insurance Provider. Instead, they are billing me in full. I have contacted their Billing Representative on several occasions and each time she said she would process the bill and send it to my carrier. This has yet to happen. She also explained... | null | Seattle Service Bureau, Inc | FL | 33908 | null | Consent provided | Web | 2015-09-23 | Closed with explanation | Yes | No | 1,520,199 |
2019-03-23 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | I have been enrolled in school XXXX XXXX since 2016. XXXX XXXX XXXX and US Department of Education are both reporting that my student loans defaulted and were 120+ days past due with a {$0.00} balance during the time I was enrolled in school XXXX XXXX. I have disputed the two XXXX XXXX XXXX accounts and the two US Dep... | null | EQUIFAX, INC. | MO | 63368 | null | Consent provided | Web | 2019-03-23 | Closed with explanation | Yes | null | 3,188,700 |
2019-04-19 | Student loan | Private student loan | Dealing with your lender or servicer | Received bad information about your loan | AES recently responded to a Response I made on behalf of my initial complaint. AES again failed to exercise any proof that my claims are invalid. Instead, many assertions were made by them which seem to overshadow their stance on any assertion. The examples they provided are not satisfactory enough to prove that AES di... | null | AES/PHEAA | PA | XXXXX | null | Consent provided | Web | 2019-04-19 | Closed with explanation | Yes | null | 3,217,274 |
2021-02-06 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Was not notified of investigation status or results | On XX/XX/2020 I sent a letter regarding inaccurate and unknown things on my credit report to this day over 60 days later. I have not received a response yet I feel like Im being take advantage of and being ignored of my disputes. Section 611 ( a ) It plainly stated that a failure to investigate these items within 30 da... | null | EQUIFAX, INC. | TX | 77382 | null | Consent provided | Web | 2021-02-06 | Closed with explanation | Yes | null | 4,122,155 |
2022-11-03 | Credit card or prepaid card | Store credit card | Getting a credit card | Card opened as result of identity theft or fraud | I had a credit card opened fraudulently under my name. It was opened back on XX/XX/2020. The credit card that was opened is called XXXX, by Comenity.
I never knew it was opened until I received a billing statement from them. I had my wife call them to see where, when and by whom this credit card was opened. They gave ... | null | Bread Financial Holdings, Inc. | TX | 788XX | Servicemember | Consent provided | Web | 2022-11-23 | Closed with explanation | Yes | null | 6,163,518 |
2023-09-07 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | This is my second request that I have been a victim of identity theft and that no one seems to care, that I want to dispute specific records in my credit file that do not belong to me, or that I have signed any agreement. The items I'm challenging have nothing to do with any transactions I've done or authorized to gain... | null | Experian Information Solutions Inc. | WA | 98201 | null | Consent provided | Web | 2023-09-07 | In progress | Yes | null | 7,508,566 |
2023-04-28 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | I'm a natural person, I am a living being, I have rights under 15 USC 1681.or 15 U.S.C 1681 section 602 A. states I have the right to privacy.
In accordance with the fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX Missed payments, XXXX XXXX XXXX XXXX Missed payments, XXXX XXXX XXXX Missed payments ' XXXX XXXX I O... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | MI | 48504 | null | Consent provided | Web | 2023-04-28 | Closed with non-monetary relief | Yes | null | 6,905,111 |
2022-05-27 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | n accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Untitled { XXXX XXXX XXXX Medical Subject has not XXXX debt. } XXXX has violated my rights.
15 U.S.C 1681 section 602 A. States ... | null | EQUIFAX, INC. | TX | 78233 | null | Consent provided | Web | 2022-05-27 | Closed with explanation | Yes | null | 5,618,311 |
2018-02-16 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | On my XXXX, XXXX and Trans Union credit report, its showing a current balance on the following accounts : XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX. I paid my balance in full and shouldnt have a balance. My current balance on all 3 accounts should be a recent balance of {$0.00}. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | AZ | 85142 | Servicemember | Consent provided | Web | 2018-02-16 | Closed with explanation | Yes | null | 2,815,897 |
2022-04-19 | Debt collection | Auto debt | Communication tactics | Frequent or repeated calls | Avid Acceptance has contacted me numerous times this month and are contacting my 3rd party references repeatedly when I have already contacted them, they have acknowledged my contact with a response, and have set up a payment arrangement. Please see chronology : XXXX : XXXX XXXX at Avid emailed stating my account has ... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Avid Acceptance, LLC | NC | 28054 | null | Consent provided | Web | 2022-04-19 | Closed with explanation | Yes | null | 5,466,048 |
2022-04-30 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | I was never invoiced in XXXX & XXXX by XXXX XXXX XXXX XXXX for ( 4 ) small outstanding amounts. Then, 4 collection accounts listed by XXXX XXXX ( XXXX ) under account numbers XXXX for {$100.00} ; XXXX for {$97.00} ; XXXX for {$100.00} and XXXX also for {$100.00}. When the collection reporting from XXXX listed against m... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 95678 | null | Consent provided | Web | 2022-04-30 | Closed with non-monetary relief | Yes | null | 5,520,202 |
2018-06-03 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | These student loans are under federal fraud investigation that i have filed with My State, the XXXX and Department if education. These matters were placed on hold by President Trump and the Department of Education for over a year. These fraudulent loans giving under false pretenses i want removed from my credit or plac... | null | EQUIFAX, INC. | NH | 030XX | Servicemember | Consent provided | Web | 2018-06-03 | Closed with non-monetary relief | Yes | null | 2,924,948 |
2019-09-08 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account status incorrect | XXXX XXXX reports a collection account with XXXX for a balance of {$310.00} which is not due and has never been due and with conversations with XXXX XXXX, they will not remove it from the credit report ( even if paid ).
I have requested the credit bureau to remove it and have not been successful in this effort. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 770XX | Servicemember | Consent provided | Web | 2019-09-08 | Closed with explanation | Yes | null | 3,367,382 |
2022-06-06 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | 15 U.S.C 1681 section 602 A. States I have the right to privacy. 15 U.S.C 1681 section 604 A.
Section 2 : It also states a consumer given reporting agency can not furnish an account without my written instruction. 15 U.S.C 1692c Without the prior consent of the consumer given directly to the debt collector or the expr... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 92404 | null | Consent provided | Web | 2022-06-06 | Closed with non-monetary relief | Yes | null | 5,635,517 |
2020-09-15 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Investigation took more than 30 days | I FILED A DISPUTE WITH THE CREDIT REPORTING AGENCIES IN REGARDS TO INACCURATE INFORMATION REPORTING ON MY CREDIT REPORTS. I NEVER RECEIVED ANY NOTIFICATIONS IN REGARDS TO THE INVESTIGATION RESULTS. IT HAS NOW BEEN OVER 30 DAYS. I FILED A 30 DAY DEMAND TO COMPLY WITH THE CREDIT BUREAUS AND STILL HAVE YET TO RECEIVE ANY ... | null | EQUIFAX, INC. | IL | 601XX | null | Consent provided | Web | 2020-09-15 | Closed with explanation | Yes | null | 3,850,189 |
2017-06-15 | Debt collection | I do not know | Communication tactics | Used obscene, profane, or other abusive language | A company called ACF called in regards to XXXX XXXX from phone # ( XXXX ) XXXX . The company disclosed that a debt is owed after I had advised that I was not the requested party. After advising them they are not allowed to imply debt to a third party, the agent continued to press for information on XXXX ... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Atlantic Credit & Finance, Inc. | AZ | 85281 | null | Consent provided | Web | 2017-06-15 | Closed with explanation | Yes | null | 2,551,090 |
2022-03-28 | Debt collection | Credit card debt | Attempts to collect debt not owed | Debt is not yours | I am not sure where this debt came from. There was already a XXXX amount from XXXX bank and i have called and this was already closed out. Now there is one that went to Midland funding in the amount of XXXX which does not make sense to me. I don't own this card either.
I came to know about this during my refinance of... | null | ENCORE CAPITAL GROUP INC. | NJ | 07054 | null | Consent provided | Web | 2022-03-28 | Closed with explanation | Yes | null | 5,377,287 |
2021-03-03 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Account information incorrect | I've contacted XXXX and was advised this account was opened in my name in XXXX. Not only that this account was fraud but the credit bureaus is reporting wrong opened date. I will sue the credit bureaus if they don't remove this account | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | FL | 33150 | null | Consent provided | Web | 2021-03-03 | Closed with explanation | Yes | null | 4,178,457 |
2018-06-06 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | After disputing the following inquiries the 3 reporting agencies concluded that the un- verified accounts been verified, neither company sent me any physical documentation to support their reporting inwhich the investigation stated " up dated ". Now according to the FCRA rule of law, if there's no physical evidence the... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MO | 63121 | null | Consent provided | Web | 2018-06-06 | Closed with explanation | Yes | null | 2,927,860 |
2021-05-28 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | My identity has been seriously compromised and left me with fraudulent accounts on my credit files in which is now in ligation. I'm demanding that these accounts be removed from my credit files.
1 ) XXXX {$2800.00} 2 ) XXXX XXXX {$1700.00} 3 ) XXXX {$620.00} 4 ) XXXX XXXX | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | MO | 631XX | null | Consent provided | Web | 2021-05-28 | Closed with non-monetary relief | Yes | null | 4,412,486 |
2023-05-09 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Old information reappears or never goes away | This account was a Charge off account, and it was opened in 2016 and I have been reaching out because I am trying to close on my first mortgage, but the lender is telling me that I must get all the negative stuff off my credit report before we can even close. Please help in getting this potentially negative account off... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | FL | 33418 | null | Consent provided | Web | 2023-05-09 | Closed with explanation | Yes | null | 6,950,683 |
2016-02-26 | Debt collection | I do not know | Cont'd attempts collect debt not owed | Debt is not mine | this been going on for some time, MO AG office resolve this, as the debt not mine back 2012 | null | CITIZENS FINANCIAL GROUP, INC. | TN | 763XX | null | Consent provided | Web | 2016-02-26 | Closed with explanation | Yes | No | 1,807,292 |
2017-01-11 | Debt collection | Auto | Disclosure verification of debt | Not given enough info to verify debt | AllianceOne Receivables, are having my checks garnished at 25 %, on old parking tickets. Parking tickets are from XXXX to XXXX. I have written the courts in XXXX XXXX XXXX XXXX XXXX XXXX Washington once before. The Judge already told the collection agency about the " Statue Of Limitation ''. So the attorney agreed upon... | null | Alliance One, Inc. | MO | 631XX | null | Consent provided | Web | 2017-01-11 | Closed with explanation | Yes | No | 2,284,364 |
2022-06-18 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX Acct # XXXX {$210.00} $ XX/XX/2022 XXXX XXXX XXXX {$160.00} $ XX/XX/2022 Acct # XXXX XXXX XXXX XXXX {$260.00} $ XX/XX/2022 Acct # XXXX has violated my rights 15 U.S.C 1681 Section 602 A. States I have the rights to privacy 15 U.S.C 1681 Section 604 A.... | null | EQUIFAX, INC. | CA | 95361 | null | Consent provided | Web | 2022-06-18 | Closed with explanation | Yes | null | 5,681,614 |
2018-12-10 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | INACCURATE INFORMATION SHOWING UP ON MY CREDIT REPORT FTC VIOLATIONS AND FAIR CREDIT VIOLATIONS | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | TX | 77040 | null | Consent provided | Web | 2018-12-10 | Closed with explanation | Yes | null | 3,097,020 |
2017-10-25 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | So, my complaint is that Equifax is not investigating any of my disputes of public record. I have challenged the accuracy, compliance and reportability of the listing in my credit report. Since XXXX, XXXX I have submitted disputes with Equifax 3 times referencing a public record of my credit report. Each time the resul... | null | EQUIFAX, INC. | GA | 31707 | Servicemember | Consent provided | Web | 2017-10-25 | Closed with explanation | Yes | null | 2,712,339 |
2023-08-07 | Credit card or prepaid card | General-purpose credit card or charge card | Problem with a credit reporting company's investigation into an existing problem | Was not notified of investigation status or results | Please update my account and remove the inaccurate late payment. I have always paid on time and never missed a payment. This is causing me a lot of stress and XXXX, and I can't even sleep properly because of this problem. I am begging you to update my account as soon as possible. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | IL | 60477 | null | Consent provided | Web | 2023-08-07 | Closed with explanation | Yes | null | 7,360,578 |
2019-06-20 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Was not notified of investigation status or results | On XX/XX/XXXX, I exercised my rights under FCRA 611 ( a ) ( 6 ) ( B ( iii ) which provides that a consumer may request a description of the procedure used to determine the accuracy and completeness of the information shall be provided to the consumer by the agency, including the business name and address of any furnish... | null | EQUIFAX, INC. | FL | 33407 | null | Consent provided | Web | 2019-06-20 | Closed with explanation | Yes | null | 3,282,051 |
2022-06-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX X... | null | EQUIFAX, INC. | WI | 53209 | null | Consent provided | Web | 2022-06-24 | Closed with explanation | Yes | null | 5,707,149 |
2019-11-26 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | Dear Sir or Madam.
A recent review of my credit report turned up information that is inaccurate. Please refer to the attached report, where I have circled the item ( s ). Please remove the below addressed and employment history from my credit report.
Addresses : XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XXXX XXXX XXXX... | null | EQUIFAX, INC. | FL | 32828 | null | Consent provided | Web | 2019-11-26 | Closed with non-monetary relief | Yes | null | 3,450,960 |
2022-04-28 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the fair credit Reporting act XXXX Account # XXXX, has violated my rights.
15 USC 1681 Section 602 States I have the right to privacy.
15 USC 1681 Section 604 A Section 2 : It also states a consumer reporting agency can not furnish a account without my written instructions.
15 USC 1666B : A credit... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MO | 63033 | null | Consent provided | Web | 2022-04-28 | Closed with non-monetary relief | Yes | null | 5,507,038 |
2022-05-13 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | XXXX, Transunion, and XXXX are in violation of 15 USC 1681 subchapter III, Section 1681i Procedure in case of disputed accuracy, Treatment of Inaccurate or Unverifiable Information. If, after any reinvestigation under paragraph ( 1 ) of any information disputed by a consumer, an item of the information is found to be i... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | CA | 94533 | Servicemember | Consent provided | Web | 2022-05-13 | Closed with explanation | Yes | null | 5,555,136 |
2022-03-16 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | Please take a look at the attached letters and ID docs for verification that it is XXXX XXXX XXXX filing this complaint. The stuff on my credit report is wrong. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | NY | 10591 | null | Consent provided | Web | 2022-03-16 | Closed with explanation | Yes | null | 5,331,001 |
2023-01-23 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | The unverified items indicated below continue to report on my credit report despite several written requests, in violation of federal law.I sent multiple letters to the 3 credit bureaus, but I never received a response. Sections 609 ( a ) ( 1 ) ( A ) and 611 ( a ) ( 1 ) require these items to be authenticated ( A ). I ... | null | EQUIFAX, INC. | TX | 77494 | null | Consent provided | Web | 2023-01-23 | Closed with explanation | Yes | null | 6,477,478 |
2023-05-04 | Checking or savings account | Savings account | Managing an account | Deposits and withdrawals | Dear CFPB, In asking for your assistance, I am seeking resolution to an unfortunate situation with XXXX, by XXXX Bank XXXX ( XXXX : XXXX. ) Today is XX/XX/2023, and XXXX Bank XXXX has been in possession of ( XXXX ) cashier 's checks that were intended to fund XXXX accounts opened via web portal, on XX/XX/2023.
Access ... | null | GOLDMAN SACHS BANK USA | OH | 442XX | Older American | Consent provided | Web | 2023-06-07 | Closed with explanation | Yes | null | 6,931,750 |
2023-09-15 | Checking or savings account | Checking account | Closing an account | Company closed your account | My account was compromised and they closed my account I was a victim of identity theft | Company believes it acted appropriately as authorized by contract or law | NAVY FEDERAL CREDIT UNION | MD | 21206 | null | Consent provided | Web | 2023-09-15 | Closed with explanation | Yes | null | 7,549,070 |
2023-07-27 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, Nevada, XXXX XX/XX/XXXX Subject : Dispute of Inaccurate Information per 15 USC 6802 & 15 USC 1681-c-2 Dear Consumer Relations Department, I hope this letter finds you well. I am writing to formally dispute certain information contained in my consumer report as provided by your c... | null | EQUIFAX, INC. | NV | 89147 | null | Consent provided | Web | 2023-07-27 | Closed with non-monetary relief | Yes | null | 7,307,655 |
2017-12-12 | Debt collection | Medical debt | Attempts to collect debt not owed | Debt is not yours | Dear Agency : I am in receipt of your attached offer, as mentioned above, however I do not understand how the charges listed were processed. I believe that your agency accepted debts that were potentially inaccurate, lacking documentation, or unenforceable. I would be more than happy to settle this matter if your agenc... | null | Merchants and Medical Credit Corporation, Inc. | MI | XXXXX | null | Consent provided | Web | 2017-12-19 | Closed with explanation | Yes | null | 2,751,949 |
2022-02-10 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Personal information incorrect | When I apply for credit related things it comes up I am deceased. But for state and federal filings it does not it seems. My father passed away 14 years ago and since then alot of credit things of his and mine have been mixed or me reported dead. I was told you can help with this. | null | EQUIFAX, INC. | NY | 11554 | null | Consent provided | Web | 2022-02-10 | Closed with explanation | Yes | null | 5,207,209 |
2023-08-26 | Credit reporting or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | The Account I am disputing do not relate to any transactions that I have made or authorized. Please remove this information at the earliest possible time. I have doubts about the accuracy of this account and the reported payment history on this account is a mystery to me, I dont remember I missed a payment. As required... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TX | 76134 | null | Consent provided | Web | 2023-08-26 | Closed with non-monetary relief | Yes | null | 7,467,358 |
2023-08-31 | Credit card | General-purpose credit card or charge card | Problem with a company's investigation into an existing problem | Was not notified of investigation status or results | The issue is causing me significant distress and XXXX, to the point where I'm having trouble sleeping. I implore you to rectify this as soon as possible. I have never missed a payment on this account, and I find it extremely unfair that I am now being penalized for something that is not my fault. Please update my accou... | null | EQUIFAX, INC. | MO | 630XX | null | Consent provided | Web | 2023-08-31 | In progress | Yes | null | 7,482,476 |
2022-05-31 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | Hi I am submitting this XXXX XXXX XXXX this isn't any influence and this is not a third party. TransUnion has low and unfair credit number for me in their report. I have complained. The problem has not been resolved. my fico has me at a credit score over 719transunion has me at a score around 590. That is a huge differ... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | MI | 48076 | null | Consent provided | Web | 2022-05-31 | Closed with non-monetary relief | Yes | null | 5,619,009 |
2023-07-10 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | I'm really not sure what happened. I have mailed off letters to the credit bureaus continuously and thus far I have not gotten a response.My name is XXXX XXXX XXXX and I am filing this complaint for falsely reporting misleading information.There is no third party involved.Please review the uploaded letters. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | PA | 175XX | null | Consent provided | Web | 2023-07-10 | Closed with explanation | Yes | null | 7,227,776 |
2022-08-24 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Reporting company used your report improperly | In accordance with the Fair Credit Reporting act XXXX Account # XXXX XXXX XXXX XXXX has violated my rights by reporting inaccurate information across all 3 credit bureaus. I would like the account to report Perfect Payment History never late and also remove all remarks from account that includes repossession/ redeemed.... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | OH | 432XX | null | Consent provided | Web | 2022-08-24 | Closed with non-monetary relief | Yes | null | 5,914,397 |
2021-10-07 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | Despite my previous query letters to your department, the most recent credit report I reviewed indicates that this record is being accounted for incorrectly and inaccurately. This file is used to keep track of various " infringement '' declarations. I don't believe the circumstances surrounding this record are accurate... | null | JPMORGAN CHASE & CO. | CA | 95628 | null | Consent provided | Web | 2021-10-19 | Closed with explanation | Yes | null | 4,789,337 |
2023-02-27 | Checking or savings account | Checking account | Managing an account | Problem using a debit or ATM card | I paid for an XXXX XXXX with my Navy Federal Credit Union Debit card and the say was not what I paid for, the room was dirty upon receipt, the pictures did not match what was received, the host was unresponsive I explained this to navy federal credit union, and they refused the dispute. This is unfair and I want my mo... | Company believes it acted appropriately as authorized by contract or law | NAVY FEDERAL CREDIT UNION | TX | 75038 | null | Consent provided | Web | 2023-02-27 | Closed with explanation | Yes | null | 6,623,567 |
2018-01-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | XXXX XXXX XXXX closed my checking account XX/XX/XXXX which I thought was only for a negative balance. I later find out they closed my account for fraud which Ive never committed. The account balance was {$38.00} which I paid on XX/XX/XXXX. I talked to multiple representatives at XXXX XXXX XXXX on XX/XX/XXXX and not one... | null | Early Warning Services, LLC | GA | 30224 | null | Consent provided | Web | 2018-01-02 | Closed with explanation | Yes | null | 2,769,887 |
2023-06-16 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Problem with a credit reporting company's investigation into an existing problem | Their investigation did not fix an error on your report | I have been trying to dispute incorrect and/or invalid items listed on my credit report and have gotten no assistance from the creditors or the credit bureaus regarding this matter. Please see attached documents and letter for referenced issues from above. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | TN | 380XX | null | Consent provided | Web | 2023-06-16 | Closed with non-monetary relief | Yes | null | 7,126,401 |
2023-02-06 | Credit card or prepaid card | General-purpose credit card or charge card | Closing your account | Company closed your account | I'm furious with this company Capital One. I have been with Capital One for over XXXX XXXX. The way I was treated unethical and considered XXXX. I demand a resolution after XXXX XXXX with this company. I have never been delinquent on my accounts and to be treated this unfairly as a customer, is very unethical on their... | null | CAPITAL ONE FINANCIAL CORPORATION | FL | 33446 | null | Consent provided | Web | 2023-02-06 | Closed with explanation | Yes | null | 6,535,973 |
2019-06-02 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Unable to get your credit report or credit score | Other problem getting your report or credit score | TransUnion dropped my FICO score over 55 points for NO reason No late payment no increase in credit All other bureaus went up!
Can log into my tu account Cant get a customer service to answer | Company has responded to the consumer and the CFPB and chooses not to provide a public response | TRANSUNION INTERMEDIATE HOLDINGS, INC. | NJ | 070XX | null | Consent provided | Web | 2019-06-02 | Closed with explanation | Yes | null | 3,261,329 |
2018-08-04 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | I contacted the bureau and creditors many times about how and why this information is on my credit report I have not business with any of these accounts. Im XXXX from XXXX XXXX. I ca n't drive and I don't apply for loans I'm on a fixed income here. please help remove this information from my credit please.They don't li... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | Experian Information Solutions Inc. | NJ | 08096 | null | Consent provided | Web | 2018-08-04 | Closed with non-monetary relief | Yes | null | 2,981,662 |
2022-07-15 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Incorrect information on your report | Information belongs to someone else | It has been drawn out that you are not hindering records when I sent a copy of FTC report. Since it is a necessity by regulation 605b of the FCRA I'm sending this Complaint to assist with laying out a lawful response. In the event that you decide to not obstruct the accompanying things recorded beneath which are answer... | null | EQUIFAX, INC. | GA | 30134 | null | Consent provided | Web | 2022-07-15 | Closed with explanation | Yes | null | 5,776,876 |
2023-05-20 | Credit card or prepaid card | Store credit card | Problem when making payments | Problem during payment process | On the XXXX th of XX/XX/2023 I called customer service at Best Buy Citi bank to get my balance of 2 transactions I made so I could pay them off before moving to XXXX knowing that there was not a Best Buy where we are moving too and I like to pay my bills in person and in cash They gave me the amount my husband gave me... | Company has responded to the consumer and the CFPB and chooses not to provide a public response | CITIBANK, N.A. | TX | 75901 | null | Consent provided | Web | 2023-06-21 | Closed with explanation | Yes | null | 7,004,664 |
2019-09-09 | Credit reporting, credit repair services, or other personal consumer reports | Credit reporting | Improper use of your report | Credit inquiries on your report that you don't recognize | I do not recognize this inquiries, I did not give authorization to use my social security number to obtain this inquiry. | Company has responded to the consumer and the CFPB and chooses not to provide a public response | CITIBANK, N.A. | AZ | 863XX | null | Consent provided | Web | 2019-09-09 | Closed with explanation | Yes | null | 3,369,080 |
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