code stringlengths 1 1.72M | language stringclasses 1
value |
|---|---|
# -*- coding:UTF-8 -*-
from select_ import select
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
from types import StringType
from types import UnicodeType
from staff import upperLevel
from update_ import update
from public import addZero
from public import getOperType
from twisted.python import log
def getStaffId(oracle, select_colums,where_dic):
''' 取得当前持有这个发票资源的工号 '''
sql = ' from distri '
select_result = select(oracle, select_colums,sql,where_dic)
distri_id = where_dic['distri_id']
if(select_result == None):
raise Exception('根据distri_id = %s 找不到发票持有者'%distri_id)
return select_result
def getNextVal(oracle):
'''获得最新的distri_id'''
sql = ' select distri_seq.nextval from dual '
select_result = oracle.execute(sql)
for select_info in select_result:
return str(select_info[0]);
def checkIfExist(oracle, **args):
'''检查号段是否重叠'''
select_colums = ['distri_id', 'tax_code', 'tax_begin_nbr', 'tax_end_nbr', 'staff_id']
sql = '''
from distri
where 1 = 1
and tax_code in (:tax_code)
and ((to_number(tax_begin_nbr) = to_number(:tax_begin_nbr) or
to_number(tax_end_nbr) = to_number(:tax_begin_nbr) or
to_number(tax_end_nbr) = to_number(:tax_end_nbr) or
to_number(tax_begin_nbr) = to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) > to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) < to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) < to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) < to_number(:tax_end_nbr) and
to_number(tax_end_nbr) > to_number(:tax_begin_nbr)) or
(to_number(tax_begin_nbr) > to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) > to_number(:tax_end_nbr) and
to_number(tax_begin_nbr) < to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) < to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) > to_number(:tax_end_nbr)))
and state in ('instance','hold','in','inFromCRM')
'''
select_info = select(oracle, select_colums, sql, bind_dic = args)
if(select_info!= None):
select_info = select_info[0]
return '号段有重叠,已存在发票代码:%s 开始号码:%s,结束号码:%s,属于工号%s'%(select_info['tax_code'], select_info['tax_begin_nbr'], select_info['tax_end_nbr'], select_info['staff_id'])
else:
return "0"
'''
select_result = oracle.execute(sql, args)
for select_info in select_result:
print select_info;
raise Warning_, '号段有重叠,已存在开始号码:%s,结束号码:%s,属于工号%s'%(select_info[2], select_info[3], select_info[4])
'''
def addDistri(oracle, **args):
result = checkIfExist(oracle, tax_code = args['tax_code'], tax_begin_nbr = args['tax_begin_nbr'], tax_end_nbr = args['tax_end_nbr'])
if(result != "0"):
raise Warning_, result
dic = {}
dic['distri_id'] = getNextVal(oracle)
dic['parent_distri_id'] = '-1'
dic['tax_code'] = args['tax_code']
dic['tax_begin_nbr'] = args['tax_begin_nbr']
dic['tax_end_nbr'] = args['tax_end_nbr']
dic['sys_type'] = 'B'
dic['state'] = 'in'
dic['state_date'] = '/sysdate'
dic['staff_id'] = args['staff_id']
insert(oracle, 'distri', dic)
where_dic = {}
where_dic['distri_id'] = dic['distri_id']
add_infos = {'oper':'add'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def getDistriInfo(oracle, distri_id):
'''获取持有发票的distri信息'''
select_colums = ['staff_id', 'tax_begin_nbr', 'tax_end_nbr', 'tax_code']
where_dic = {}
where_dic['distri_id'] = distri_id
#where_dic['state'] = 'hold'
select_result = getStaffId(oracle, select_colums, where_dic)
return select_result[0]
def checkBeginEndNbr(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr):
'''检查指定的发票号段是否合法'''
if(tax_begin_nbr == None):
raise Exception,'不能仅指定结束号码 = %s,而不指定开始号码 = %s'%(tax_end_nbr, tax_begin_nbr)
if(tax_end_nbr == None):
raise Exception,'不能仅指定开始号码 = %s,而不指定结束号码 = %s'%(tax_begin_nbr, tax_end_nbr)
if(int(tax_begin_nbr)<int(hold_tax_begin_nbr)):
raise Exception,'要回收开始号码%s,比持有的开始号码%s还要小,非法数据'%(tax_begin_nbr, hold_tax_begin_nbr)
if(int(tax_end_nbr)>int(hold_tax_end_nbr)):
raise Exception,'要回收结束号码%s,比持有的结束号码%s还要大,非法数据'%(tax_end_nbr, hold_tax_end_nbr)
def distriTax(oracle, **args):
'''下发发票
distri_id;
staff_id;
tax_begin_nbr;
tax_end_nbr;
tax_code;
oper_staff_id;
'''
#def insertDistriLog(oracle, distri_id, oper_staff_id, oper, state):
def insertDistriLog(oracle, **args):
'''日志记录'''
where_dic = {}
where_dic['distri_id'] = args['distri_id']
add_infos = {'oper':args['oper']}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def insertDistriAsSplit(oracle, new_distri_id, distri_id, staff_id, tax_begin_nbr = 'tax_begin_nbr', tax_end_nbr = 'tax_end_nbr'):
'''向distri插入新的记录,用于拆分'''
dic = {}
dic['new_distri_id'] = new_distri_id
dic['distri_id'] = distri_id
dic['staff_id'] = staff_id
if(tax_begin_nbr!= 'tax_begin_nbr'):
dic['tax_begin_nbr'] = tax_begin_nbr
tax_begin_nbr = ':tax_begin_nbr'
if(tax_end_nbr!= 'tax_end_nbr'):
dic['tax_end_nbr'] = tax_end_nbr
tax_end_nbr = ':tax_end_nbr'
sql = '''
insert
into distri
(
distri_id,
parent_distri_id,
tax_code,
tax_begin_nbr,
tax_end_nbr,
bss_org_id,
sys_type,
state,
state_date,
staff_id
)
select
:new_distri_id,
distri_id,
tax_code,
%s,
%s,
null,
sys_type,
'hold',
sysdate,
:staff_id
from distri where distri_id = :distri_id
'''%(tax_begin_nbr, tax_end_nbr)
row_count = oracle.execute(sql, dic)
if(row_count != 1):
raise Exception, '未能生成新的distri记录 %s 条记录 distri_id = %s'%(row_count,distri_id)
def test_checkIfExist(oracle):
print checkIfExist(oracle, tax_code = '1', tax_begin_nbr = '1', tax_end_nbr = '1')
def test_getStaffId(oracle):
select_colums = ['staff_id']
where_dic = {"distri_id":"1111",'state':'a'}
print getStaffId(oracle,select_colums,where_dic)
def test_addDistri(oracle):
addDistri(oracle, tax_code = 'bigzhu', tax_begin_nbr = '001', tax_end_nbr = '999', staff_id = 71, oper_staff_id = 22)
def distriTax(oracle, **args):
'''发票下发 staff_id, oper_staff_id distri_id tax_begin_nbr tax_end_nbr '''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
distri_info = getDistriInfo(oracle, distri_id)
hold_staff_id = distri_info['staff_id']
args['hold_staff_id'] = hold_staff_id
if(str(hold_staff_id) == str(staff_id)):
raise Exception,'发票己经是工号%s的了,再下发没意义的,不要乱搞了'%staff_id
is_upper_staff = upperLevel(oracle = oracle, upper_staff = oper_staff_id, lower_staff = hold_staff_id)
if(not is_upper_staff):
raise Exception,'工号%s没有权限操作工号%s持有的发票资源'%(oper_staff_id,hold_staff_id)
args['hold_tax_begin_nbr'] = distri_info['tax_begin_nbr']
args['hold_tax_end_nbr'] = distri_info['tax_end_nbr']
tax_type = getOperType(tax_begin_nbr, tax_end_nbr,
args['hold_tax_begin_nbr'], args['hold_tax_end_nbr'])
args['tax_type'] = tax_type
if(tax_type == 'a'):
allDistri(oracle, distri_id, oper_staff_id, staff_id)
else:
partDistri(oracle, **args)
def allDistri(oracle, distri_id, oper_staff_id, staff_id):
'''全部下发'''
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic)
insertDistriLog(oracle = oracle, distri_id = distri_id, oper_staff_id = oper_staff_id, oper = 'be distri',state = 'out')
new_distri_id = getNextVal(oracle)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = staff_id)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'distri',state = 'hold')
def partDistri(oracle, **args):
'''部分下发
in: tax_type, distri_id, staff_id, oper_staff_id, hold_staff_id,
tax_begin_nbr, tax_end_nbr,
hold_tax_begin_nbr, hold_tax_end_nbr
'''
for k, v in args.items():
log.msg("%s type is %s"%(k,type(v)))
if (type(v) is StringType or type(v) is UnicodeType):
exec "%s = '%s'"%(k,v)
print "%s = '%s'"%(k,v)
else:
exec "%s = %s"%(k,v)
print "%s = %s"%(k,v)
log.msg(type(tax_end_nbr))
checkBeginEndNbr(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr)
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic)
insertDistriLog(oracle, distri_id = distri_id, oper_staff_id = oper_staff_id, oper = 'part be distri',state = 'out')
#下发
new_distri_id = getNextVal(oracle)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = staff_id,
tax_begin_nbr = tax_begin_nbr, tax_end_nbr = tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'distri', state = 'hold')
if(tax_type == 'r'):
'''左下发拆分'''
#拆分生成原持有右边剩下的
new_distri_id = getNextVal(oracle)
split_tax_begin_nbr = addZero(len(tax_end_nbr), int(tax_end_nbr)+1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = split_tax_begin_nbr , tax_end_nbr = hold_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
elif(tax_type == 'l'):
'''右下发'''
#拆分生成原持有左边剩下的
new_distri_id = getNextVal(oracle)
split_tax_end_nbr = addZero(len(tax_begin_nbr), int(tax_begin_nbr)-1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = hold_tax_begin_nbr , tax_end_nbr = split_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
elif(tax_type == 'm'):
'''中间下发'''
#左边
new_distri_id = getNextVal(oracle)
split_tax_end_nbr = addZero(len(tax_begin_nbr), int(tax_begin_nbr)-1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = hold_tax_begin_nbr , tax_end_nbr = split_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
#右边
new_distri_id = getNextVal(oracle)
split_tax_begin_nbr = addZero(len(tax_end_nbr), int(tax_end_nbr)+1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = split_tax_begin_nbr , tax_end_nbr = hold_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
else:
raise Exception,'类型错误:%s'%tax_type
def test_distriTax(oracle):
distriTax(oracle, distri_id = 999, oper_staff_id = 22, staff_id = 776, tax_begin_nbr = '005', tax_end_nbr = '010')
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
#test_getStaffId(oracle)
test_checkIfExist(oracle)
#test_addDistri(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
import xml.etree.ElementTree as ElementTree
from select_ import select
from insert_ import insert
from insert_ import insertLog
from update_ import update
from exp import Warning_
def getBssOrgID(oracle):
'''给出最小的一个还未用的bss_org_id'''
select_colums = ['bss_org_id']
sql = ''' from (SELECT min(bss_org_id), max(bss_org_id)+1 bss_org_id
FROM (SELECT bss_org_id,
TO_NUMBER(bss_org_id) -
(ROW_NUMBER() OVER(ORDER BY bss_org_id)) DIF
FROM bss_org)
GROUP BY DIF)
where rownum < 2'''
return select(oracle, select_colums, sql)
def testGetBssOrgID(oracle):
print getBssOrgID(oracle)
def getBssOrgStaff(oracle, bss_org_id):
''' 从数据库中获取机构和工号树信息 '''
bss_org_dic = {}
sql = '''
select bss_org_id,null, name, bss_parent_org_id
from bss_org
connect by prior bss_org_id = bss_parent_org_id
start with bss_org_id = :bss_org_id
union all
select null,staff_id, staff_desc, bss_org_id
from staff s
where s.BSS_ORG_ID in
(select bss_org_id
from bss_org
connect by prior bss_org_id = bss_parent_org_id
start with bss_org_id = :bss_org_id)
and s.state = '1'
'''
dic = {'bss_org_id':bss_org_id}
select_result = oracle.execute(sql, dic)
#建立根节点
root = ElementTree.Element('root')
#tree = ElementTree.ElementTree(root)
bss_org_dic["root"] = root
for bss_org in select_result:
bss_org_id = bss_org[0]
staff_id = bss_org[1]
name = bss_org[2]
bss_parent_org_id = bss_org[3]
if(bss_parent_org_id == None):
parent_element = root
else:
parent_element = bss_org_dic.get(bss_parent_org_id)
if(parent_element == None):
parent_element = root
element = ElementTree.SubElement(parent_element, 'n')
bss_org_dic[bss_org_id] = element
if(bss_org_id != None):
element.set("bss_org_id", str(bss_org_id))
element.set("name", name)
if(staff_id != None):
element.set("staff_id", str(staff_id))
return root.getchildren()[0]
def testGetBssOrgStaff(oracle):
element = getBssOrgStaff(oracle, '1')
print ElementTree.tostring(element)
class BssOrg:
def __init__(self, oracle, **args):
self.oracle = oracle
self.oper_staff_id = args['oper_staff_id']
self.bss_org_id = args['bss_org_id']
self.args = args
del args['oper_staff_id']
def addBssOrg(self):
insert(self.oracle, 'bss_org', self.args)
add_infos = {'oper':'add', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
def delBssOrg(self):
if(hasChrild(self.oracle, self.bss_org_id) is not None):
raise Warning_,'请先删除子机构'
if(hasStaff(self.oracle, self.bss_org_id) is not None):
raise Warning_,'机构%s下还有工号,请先删除该机构下的工号' % self.bss_org_id
add_infos = {'oper':'del', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
sql = 'delete from bss_org where bss_org_id = %s' % self.bss_org_id
row_count = self.oracle.execute(sql)
if(row_count!= 1):
raise Exception,'删除机构%s %s个,出现异常' % (self.bss_org_id, row_count)
def changeBssOrg(self):
update_dic = self.args
del update_dic['bss_org_id']
update(self.oracle, 'bss_org', update_dic, where_dic =
{'bss_org_id':self.bss_org_id})
add_infos = {'oper':'change', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
def addBssOrg(oracle, **args):
'''depend on flex'''
bss_org = BssOrg(oracle, **args)
bss_org.addBssOrg()
def testAddBssOrg(oracle):
dic = {'bss_org_id':666, 'oper_staff_id':78, 'name':'bigzhu'}
addBssOrg(oracle, **dic)
def delBssOrg(oracle, **args):
bss_org = BssOrg(oracle, **args)
bss_org.delBssOrg()
def testDelBssOrg(oracle):
dic = {'bss_org_id':87354}
delBssOrg(oracle, **dic)
def changeBssOrg(oracle, **args):
bss_org = BssOrg(oracle, **args)
bss_org.changeBssOrg()
def testChangeBssOrg(oracle):
dic = {'bss_org_id':2, 'name':'联创', 'oper_staff_id':71}
changeBssOrg(oracle, **dic)
def hasChrild(oracle, bss_org_id):
return select(oracle, ['bss_org_id'], 'from bss_org', where_dic =
{'bss_parent_org_id':bss_org_id})
def hasStaff(oracle, bss_org_id):
return select(oracle, ['staff_id'], 'from staff', where_dic =
{'bss_org_id':bss_org_id})
def testHasChrild(oracle):
hasChrild(oracle, '1')
if __name__ == "__main__":
oracle_test = Oracle()
#element = getBssOrgStaff(oracle, '373')
testGetBssOrgStaff(oracle_test)
#print testHasChrild(oracle)
#print testAddBssOrg(oracle)
#print testDelBssOrg(oracle)
#testChangeBssOrg(oracle)
#test_getBssOrgID(oracle)
#test_getBssOrgRetail(oracle)
oracle_test.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = get_tax.py
from select_ import select
from oracle import Oracle
def getTax(oracle, staff_id):
where = {'staff_id':staff_id, 'state':'instance'}
from_sql = '''
from
(select *
from pool
where staff_id = :staff_id
and state = :state
order by to_number(tax_code), to_number(tax_nbr)
)
where rownum<2
'''
result = select(oracle, ['tax_code', 'tax_nbr'], from_sql, bind_dic = where)
if(result == None):
return result
else:
return result[0]
def test_getTax(oracle):
print getTax(oracle, '22')
if __name__ == "__main__":
oracle = Oracle()
test_getTax(oracle)
| Python |
# -*- coding:UTF-8 -*-
#from types import *
from staff import upperLevel
from update_ import update
from public import addZero
from public import getOperType
from distri import getDistriInfo
from distri import checkBeginEndNbr
from distri import insertDistriLog
from distri import insertDistriAsSplit
from distri import getNextVal
from exp import Warning_
class CollectTax:
def __init__(self, oracle, **args):
self.oracle = oracle
self.args = args
self.oper_staff_id = args['oper_staff_id']
self.distri_id = args['distri_id']
self.tax_begin_nbr = args['tax_begin_nbr']
self.tax_end_nbr = args['tax_end_nbr']
self.distri_info = getDistriInfo(oracle, self.distri_id)
self.hold_staff_id = self.distri_info['staff_id']
self.hold_tax_begin_nbr = self.distri_info['tax_begin_nbr']
self.hold_tax_end_nbr = self.distri_info['tax_end_nbr']
self.tax_type = getOperType(self.tax_begin_nbr, self.tax_end_nbr,
self.hold_tax_begin_nbr, self.hold_tax_end_nbr)
def collectTax(self):
self.args['hold_staff_id'] = self.hold_staff_id
if(str(self.hold_staff_id) == str(self.oper_staff_id)):
raise Warning_,'自己回收自己的发票,没意义的,不要乱搞了'
is_upper_staff = upperLevel(oracle = self.oracle, upper_staff =
self.oper_staff_id, lower_staff = self.hold_staff_id)
if(not is_upper_staff):
raise Warning_,'工号%s没有权限操作工号%s持有的发票资源' %\
(self.oper_staff_id, self.hold_staff_id)
if(self.tax_type == 'a'):
allCollect(self.oracle, oper_staff_id = self.oper_staff_id,
distri_id = self.distri_id)
else:
self.partCollect()
def partCollect(self):
'''部分回收
in: type, distri_id, oper_staff_id, hold_staff_id,
tax_begin_nbr, tax_end_nbr,
hold_tax_begin_nbr, hold_tax_end_nbr
'''
self.setDistriOut()
self.insertNewDistri()
if(self.tax_type == 'r'):
self.rightCollect()
elif(self.tax_type == 'l'):
self.leftCollect()
elif(self.tax_type == 'm'):
self.middleCollect()
else:
raise Exception,'类型错误:%s' % self.tax_type
def setDistriOut(self):
checkBeginEndNbr(self.tax_begin_nbr, self.tax_end_nbr,
self.hold_tax_begin_nbr, self.hold_tax_end_nbr)
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':self.distri_id}
update(self.oracle, 'distri', update_dic, where_dic)
insertDistriLog(self.oracle, distri_id = self.distri_id, oper_staff_id =
self.oper_staff_id, oper = 'part be collect',state = 'out')
def insertNewDistri(self):
#回收
new_distri_id = getNextVal(self.oracle)
insertDistriAsSplit(self.oracle, new_distri_id = new_distri_id,
distri_id = self.distri_id, staff_id = self.oper_staff_id,
tax_begin_nbr = self.tax_begin_nbr, tax_end_nbr = self.tax_end_nbr)
insertDistriLog(oracle = self.oracle, distri_id = new_distri_id,
oper_staff_id = self.oper_staff_id, oper = 'collect', state = 'hold')
def rightCollect(self):
'''左回收拆分'''
#拆分生成原持有右边剩下的
new_distri_id = getNextVal(self.oracle)
split_tax_begin_nbr = addZero(len(self.tax_end_nbr),
int(self.tax_end_nbr)+1)
insertDistriAsSplit(self.oracle, new_distri_id = new_distri_id, distri_id =
self.distri_id, staff_id = self.hold_staff_id, tax_begin_nbr =
split_tax_begin_nbr, tax_end_nbr = self.hold_tax_end_nbr)
insertDistriLog(oracle = self.oracle, distri_id = new_distri_id,
oper_staff_id = self.oper_staff_id, oper = 'split collect',state =
'hold')
def leftCollect(self):
'''右回收'''
#拆分生成原持有左边剩下的
new_distri_id = getNextVal(self.oracle)
split_tax_end_nbr = addZero(len(self.tax_begin_nbr),
int(self.tax_begin_nbr)-1)
insertDistriAsSplit(self.oracle, new_distri_id = new_distri_id, distri_id =
self.distri_id, staff_id = self.hold_staff_id,
tax_begin_nbr = self.hold_tax_begin_nbr, tax_end_nbr =
split_tax_end_nbr)
insertDistriLog(oracle = self.oracle, distri_id = new_distri_id,
oper_staff_id = self.oper_staff_id, oper = 'split collect', state =
'hold')
def middleCollect(self):
'''中间回收'''
#左边
new_distri_id = getNextVal(self.oracle)
split_tax_end_nbr = addZero(len(self.tax_begin_nbr),
int(self.tax_begin_nbr)-1)
insertDistriAsSplit(self.oracle, new_distri_id = new_distri_id, distri_id =
self.distri_id, staff_id = self.hold_staff_id, tax_begin_nbr =
self.hold_tax_begin_nbr , tax_end_nbr = split_tax_end_nbr)
insertDistriLog(oracle = self.oracle, distri_id = new_distri_id,
oper_staff_id = self.oper_staff_id, oper = 'split collect', state =
'hold')
#右边
new_distri_id = getNextVal(self.oracle)
split_tax_begin_nbr = addZero(len(self.tax_end_nbr),
int(self.tax_end_nbr)+1)
insertDistriAsSplit(self.oracle, new_distri_id = new_distri_id, distri_id =
self.distri_id, staff_id = self.hold_staff_id, tax_begin_nbr =
split_tax_begin_nbr , tax_end_nbr = self.hold_tax_end_nbr)
insertDistriLog(oracle = self.oracle, distri_id = new_distri_id,
oper_staff_id = self.oper_staff_id, oper = 'split collect',state =
'hold')
def collectTax(oracle, **args):
'''发票收回 oper_staff_id distri_id tax_begin_nbr tax_end_nbr '''
collect_tax = CollectTax(oracle, **args)
collect_tax.collectTax()
def allCollect(oracle, distri_id, oper_staff_id):
'''全部回收'''
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic)
insertDistriLog(oracle = oracle, distri_id = distri_id, oper_staff_id =
oper_staff_id, oper = 'be collect',state = 'out')
new_distri_id = getNextVal(oracle)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id =
distri_id, staff_id = oper_staff_id)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id =
oper_staff_id, oper = 'collect',state = 'hold')
def test_collectTax(oracle):
collectTax(oracle, distri_id = 999, oper_staff_id = 22, tax_begin_nbr =
'001', tax_end_nbr = '100')
if __name__ == "__main__":
from oracle import Oracle
oracle_test = Oracle()
test_collectTax(oracle_test)
oracle_test.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name=public.py
def addZero(length, short):
value = str(short)
while(len(value)<length):
value = '0'+value
return value
def getOperType(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr,
hold_tax_end_nbr):
'''取得号段类型
in: tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr
return: tax_type
'''
if(tax_begin_nbr == hold_tax_begin_nbr and tax_end_nbr == hold_tax_end_nbr):
type = 'a'
elif(tax_begin_nbr == hold_tax_begin_nbr):
type = 'r'
elif(tax_end_nbr == hold_tax_end_nbr):
type = 'l'
else:
type = 'm'
return type
if __name__ == "__main__":
pass
| Python |
# -*- coding:UTF-8 -*-
import hashlib
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
def upperLevel(oracle,upper_staff,lower_staff):
''' 判断工号是否为上下级'''
sql = '''
select *
from staff
where staff_id = %s
and bss_org_id in
(select bss_org_id
from bss_org
connect by bss_org_id = prior bss_parent_org_id
start with bss_org_id = (select max(bss_org_id)
from staff
where staff_id = %s))
'''%(upper_staff,lower_staff)
select_result = oracle.execute(sql)
if(len(select_result) != 0):
return True
else:
return False
def getStaff(oracle, staff_id):
'''查询工号'''
select_colums = ['staff_id', 'staff_desc', 'bss_org_id']
sql = 'from staff '
where_dic = {'staff_id':staff_id}
return select(oracle, select_colums, sql, where_dic)
def addStaff(oracle, dic):
'''增加工号 dic: staff_id, staff_desc, passwd, bss_org_id, oper_staff_id, [remark]'''
dic['staff_id'] = int(dic['staff_id'])
dic['bss_org_id'] = int(dic['bss_org_id'])
dic['oper_staff_id'] = int(dic['oper_staff_id'])
dic['state'] = '1'
staff_info = getStaff(oracle, dic['staff_id'])
if(staff_info!= None):
staff_info = staff_info[0]
print staff_info
raise Exception, '工号%s(%s)已经存在,属于机构 %s'%(staff_info['staff_id'], staff_info['staff_desc'], staff_info['bss_org_id'])
#加密
passwd = dic['passwd']
m = hashlib.md5()
m.update(passwd)
dic['passwd'] = m.hexdigest()
dic2 = dic.copy()
print dic2
del dic2['oper_staff_id']
if(dic2.get('remark')):
del dic2['remark']
row_count = insert(oracle, 'staff', dic2)
where_dic = {}
where_dic['staff_id'] = dic['staff_id']
add_infos = {'oper':'add staff'}
add_infos['oper_staff_id'] = dic['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'staff', where_dic, add_infos)
def delStaff(oracle, **args):
'''删除工号 staff_id, oper_staff_id, [remark]'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
is_upper = upperLevel(oracle, oper_staff_id, staff_id)
if(not is_upper):
raise Exception,'工号%s没有权限删除工号%s'%(oper_staff_id, staff_id)
#sql = 'delete from staff where staff_id = %s'%staff_id
update(oracle, 'staff', update_dic = {'state':'0'}, where_dic = {'staff_id':staff_id})
#row_count = oracle.execute(sql)
#if(row_count == 0):
# raise Exception, '未能正确删除staff表;staff_id = %s'%staff_id
add_infos = {'oper':'del', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
insertLog(oracle, 'staff', {'staff_id':staff_id}, add_infos)
def test_delStaff(oracle):
dic = {'staff_id':71, 'oper_staff_id':22}
delStaff(oracle, **dic)
def changeStaff(oracle, **args):
'''staff_id, oper_staff_id '''
update_dic = args
passwd = update_dic.get('passwd')
if( passwd!= None):
m = hashlib.md5()
m.update(passwd)
passwd = m.hexdigest()
update_dic['passwd'] = passwd
staff_id = update_dic['staff_id']
oper_staff_id = update_dic['oper_staff_id']
del update_dic['staff_id']
del update_dic['oper_staff_id']
update(oracle, 'staff', update_dic, where_dic = {'staff_id':staff_id})
add_infos = {'oper':'modify', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
insertLog(oracle, 'staff', {'staff_id':staff_id}, add_infos)
def loginStaff(oracle, **args):
'''登录工号 staff_id, passwd'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
select_colums = ['passwd', 'staff_desc', 'staff_id', 'state']
sql = 'from staff where staff_id = %s'%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
raise Warning_,'工号%s不存在'%staff_id
staff_info = result[0]
#工号是否有效
if(staff_info['state'] == '0'):
raise Warning_,'这个工号已经被管理员删除了,有疑问请联系管理员!'
#加密
m = hashlib.md5()
m.update(passwd)
in_passwd = m.hexdigest()
if(staff_info['passwd'] == None):
raise Warning_,'这个工号竟然没设密码!'
if(staff_info['passwd'].upper()!= in_passwd.upper()):
raise Warning_,'密码错误!'
select_colums = ['r.name role_name', 'r.role_id']
sql = '''from staff_role sr,role r
where sr.staff_id = %s
and sr.role_id = r.role_id
'''%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
#raise Warning_,'工号%s没有角色或者机构'%staff_id
result = [staff_info]
else:
result[0].update(staff_info)
select_colums = ['b.name bss_org_name', 'b.bss_org_id']
sql = '''
from staff s, bss_org b
where s.bss_org_id = b.bss_org_id
and s.staff_id = %s
'''%staff_id
bss_info = select(oracle, select_colums, sql)
if(bss_info == None):
raise Warning_,'工号%s没有机构'%staff_id
else:
result[0].update(bss_info[0])
return result
def bondStaff(oracle, **args):
'''工号绑定 staff_id out_staff_id sys_type passwd sys_type'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
if(sys_type!= 'C' and sys_type!= 'B'):
raise Warning_,'绑定工号时传入的系统类型为%s,不正确'
result = select(oracle, ['out_staff_id','sys_type'], 'from staff_map', {'staff_id':staff_id, 'state':'1','sys_type':sys_type})
if(result!= None):
raise Warning_,'工号%s已经绑定到系统%s的工号%s,不能重复绑定'%(staff_id, result[0]['sys_type'], result[0]['out_staff_id'])
result = select(oracle, ['staff_id'], 'from staff_map', {'out_staff_id':out_staff_id, 'state':'1', 'sys_type':sys_type})
if(result!= None):
raise Exception,'系统%s工号%s已经绑定到了工号%s上,不能重复绑定'%(sys_type, out_staff_id, result[0]['staff_id'])
if(sys_type == 'C'):
result = oracle.execute('select passwd,staff_id from v_staff_crm where upper(staff_id) = :staff_id',{'staff_id':out_staff_id.upper()})
elif(sys_type == 'B'):
result = oracle.execute('select passwd,staff_id from acct.staff where upper(staff_code) = :staff_id',{'staff_id':out_staff_id.upper()})
if(len(result) == 0):
raise Warning_,'外部系统%s 工号%s不存在'%(sys_type,out_staff_id)
crm_passwd = result[0][0]
out_staff_id = result[0][1]
if(sys_type == 'C'):
m = hashlib.md5()
m.update(passwd)
passwd = m.hexdigest().upper()
if(passwd!= crm_passwd):
raise Warning_,'crm工号%s在密码不正确'%out_staff_id
insert_dic = {'staff_id':staff_id, 'out_staff_id':out_staff_id, 'state':1, 'sys_type':sys_type, 'created_date':'/sysdate', 'state_date':'/sysdate'}
insert(oracle, 'staff_map', insert_dic)
def unbondStaff(oracle, **args):
'''工号取消绑定 staff_id out_staff_id sys_type '''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
update_dic = {'state':'0'}
where_dic = args
update(oracle, 'staff_map', update_dic, where_dic)
def getStaffID(oracle):
'''给出最小的一个还未用的staff_id'''
select_colums = ['staff_id']
sql = ''' from (SELECT min(staff_id), max(staff_id)+1 staff_id
FROM (SELECT staff_id,
TO_NUMBER(staff_id) -
(ROW_NUMBER() OVER(ORDER BY staff_id)) DIF
FROM staff)
GROUP BY DIF)
where rownum < 2'''
return select(oracle, select_colums, sql)
def test_getStaffID(oracle):
print getStaffID(oracle)
def getRealStaffID(oracle, staff_id, sys_type):
''' 从绑定表中取电子发票的 staff_id '''
where_dic = {'out_staff_id':staff_id, 'sys_type':sys_type, 'state':'1'}
result = select(oracle, ['staff_id'], 'from staff_map', where_dic)
if(result == None):
raise Warning_,'工号 %s 不存在绑定关系'%staff_id
else:
return result[0]['staff_id']
def test_getRealStaffID(oracle):
print getRealStaffID(oracle, 'SMLJ', 'C')
def test_loginStaff(oracle):
print loginStaff(oracle, staff_id = '22', passwd = 'a123456')
def test_changeStaff(oracle):
dic = {'staff_id':22, 'staff_desc':'大乔', 'oper_staff_id':71}
changeStaff(oracle, **dic)
def test_boundStaff(oracle):
dic = {'staff_id':71, 'out_staff_id':710018, 'sys_type':'C', 'oper_staff_id':1, 'passwd':'wl78912'}
bondStaff(oracle, **dic)
def test_unboundStaff(oracle):
dic = {'staff_id':71, 'out_staff_id':1001, 'sys_type':'C'}
unbondStaff(oracle, **dic)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
result = getStaff(oracle, 22)
#print result
print result[0]['staff_desc']
print result[1]['staff_desc']
#print result['staff_id']
#for i in getStaff(oracle, 22)[0]:
# print getStaff(oracle, 22)[0][i]
#test_getRealStaffID(oracle)
#dic = {'id1':{'id1':12}, 'id2':56, 'id3':67}
#print dic
#test_getStaffID(oracle)
#test_loginStaff(oracle)
#test_changeStaff(oracle)
#test_boundStaff(oracle)
#test_delStaff(oracle)
#test_unboundStaff(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
def right(values, oracle = None):
if(oracle != None):
oracle.commit()
return values
def error(failure, oracle = None):
if(oracle != None):
oracle.rollback()
return failure
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from datetime import datetime
import threading
from exp import Warning_
from delete import delete
def getUpdateInfo(oracle):
'''查询信息'''
select_colums = ['id', 'table_name', 'partition', 'need_update', 'update_count']
select_result = select(oracle, select_colums,"from invoice.update_acct_id")
return select_result
def getNeedUpdateInfo(oracle):
'''查询需要update的信息'''
select_colums = ['id', 'table_name', 'partition', 'need_update', 'update_count']
select_result = select(oracle, select_colums,"from invoice.update_acct_id where need_update>0 and update_count is null")
return select_result
def updateNeedUpdate(oracle, id, need_update):
'''更新应查询的数目'''
update(oracle = oracle, table_name = 'invoice.update_acct_id', update_dic = {'need_update':need_update}, where_dic = {'id':id})
oracle.commit();
def updateUpdateCount(oracle, id, update_count):
'''更实际更新的数目'''
update(oracle = oracle, table_name = 'invoice.update_acct_id', update_dic = {'update_count':update_count}, where_dic = {'id':id})
def getNeedUpdate(oracle, table_name, partition):
'''获取,有多少个需要更新'''
select_colums = ['count(*)']
if(partition == None):
sql = 'from invoice.crm_update_acct_id c, acct.%s b where c.acct_id = b.acct_id'%table_name
else:
sql = 'from invoice.crm_update_acct_id c, acct.%s partition(%s) b where c.acct_id = b.acct_id'%(table_name, partition)
select_result = select(oracle, select_colums, sql)
return select_result[0]['count(*)']
def updateNeedTable(oracle, id, table_name, partition):
'''更新实际的表'''
if(partition == None):
sql = '''
update acct.%s a
set a.acct_id =
(select new_acct_id from invoice.crm_update_acct_id b where b.acct_id = a.acct_id)
where exists
(select null from invoice.crm_update_acct_id c where c.acct_id = a.acct_id)
'''%table_name
else:
sql = '''
update acct.%s partition(%s) a
set a.acct_id =
(select new_acct_id from invoice.crm_update_acct_id b where b.acct_id = a.acct_id)
where exists
(select null from invoice.crm_update_acct_id c where c.acct_id = a.acct_id)
'''%(table_name, partition)
row_count = oracle.execute(sql)
updateUpdateCount(oracle, id, row_count)
oracle.commit()
def mainNeedUpdate(oracle, id, table_name, partition):
need_update = getNeedUpdate(oracle, table_name, partition)
print 'need update %s'%need_update
try:
updateNeedUpdate(oracle, id, need_update)
except Exception:
print "update id = %s table_name = %s partition = %s error!!!!"%(id, table_name, partition)
print e
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
#检查需要update 多少
'''
for i in getUpdateInfo(oracle):
oracle = Oracle()
id = i['id']
table_name = i['table_name']
partition = i['partition']
print 'check count', id,table_name,partition
th = threading.Thread(group = None, target = mainNeedUpdate, args = (oracle, id, table_name, partition))
th.start()
'''
#开始update
for i in getNeedUpdateInfo(oracle):
oracle = Oracle()
id = i['id']
table_name = i['table_name']
partition = i['partition']
if(partition == 'None'):
partition = None
print 'update acct_id ', id,table_name,partition
th = threading.Thread(group = None, target = updateNeedTable, args = (oracle, id, table_name, partition))
th.start()
#oracle.commit()
| Python |
#!/usr/bin/env python
#encoding=utf-8
#file_name=abstract_tax.py
from insert_ import insertLog
from insert_ import insert
from update_ import update
from distri import getNextVal
from delete import delete
class AbstractTax:
def __init__(self, oracle, **args):
self.oracle = oracle
self.tax_begin_nbr = args['tax_begin_nbr']
self.tax_end_nbr = args['tax_end_nbr']
self.distri_id = args['distri_id']
self.tax_code = args['tax_code']
self.oper_staff_id = args['oper_staff_id']
def abstractTax(self):
self.reversePool()
def getReverseCount(self):
return int(self.tax_end_nbr)-int(self.tax_begin_nbr)+1
def reversePool(self):
self.reverse_count = self.must_reverse_count()
self.and_the = "and to_number(tax_nbr)> = to_number('%s') and \
to_number(tax_nbr)< = to_number('%s')" % (self.tax_begin_nbr, self.tax_end_nbr)
self.where_dic = {'distri_id':self.distri_id, 'tax_code':self.tax_code, 'staff_id':self.oper_staff_id}
self.updatePool()
self.insertPoolLog()
self.delPool()
def updatePool(self):
update_dic = {'state':'abstract', 'state_date':'/sysdate'}
self.where_dic['state'] = 'instance'
update(oracle = oracle, table_name = 'pool', update_dic = update_dic,
where_dic = self.where_dic, and_the = self.and_the, count = self.reverse_count)
def insertPoolLog(self, and_the):
self.where_dic['state'] = 'abstract',
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = self.oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', self.where_dic, add_infos, and_the, self.reverse_count)
def delPool(self):
delete(oracle = oracle, table_name = 'pool', where_dic = self.where_dic, count = self.reverse_count)
def abstractTax(oracle, **args):
'''下架 distri_id, tax_code, tax_begin_nbr, tax_end_nbr, oper_staff_id'''
poolToAbstract(oracle, **args)
addDistrit(oracle, **args)
def poolToAbstract(oracle, **args):
for k, v in args.items():
exec "%s = '%s'"%(k,v)
update_dic = {'state':'abstract','state_date':'/sysdate'}
must_reverse_count = int(tax_end_nbr)-int(tax_begin_nbr)+1
where_dic = {'distri_id':distri_id, 'state':'instance',
'tax_code':tax_code, 'staff_id':oper_staff_id}
and_the = "and to_number(tax_nbr)> = to_number('%s') and \
to_number(tax_nbr)< = to_number('%s')"%(tax_begin_nbr, tax_end_nbr)
update(oracle = oracle, table_name = 'pool', update_dic = update_dic, where_dic = where_dic, and_the = and_the, count = must_reverse_count)
where_dic = {'tax_code':tax_code, 'distri_id':distri_id, 'state':'abstract', 'staff_id':oper_staff_id}
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos, and_the, must_reverse_count)
#删掉
delete(oracle = oracle, table_name = 'pool', where_dic = where_dic, count = must_reverse_count)
def addDistrit(oracle, **args):
for k, v in args.items():
exec "%s = '%s'"%(k,v)
#checkIfExist(oracle, tax_code = tax_code, tax_begin_nbr = tax_begin_nbr, tax_end_nbr = tax_end_nbr)
dic = {}
dic['distri_id'] = getNextVal(oracle)
dic['parent_distri_id'] = distri_id
dic['tax_code'] = tax_code
dic['tax_begin_nbr'] = tax_begin_nbr
dic['tax_end_nbr'] = tax_end_nbr
#dic['sys_type'] = 'B'
dic['state'] = 'hold'
dic['state_date'] = '/sysdate'
#dic['created_date'] = '/sysdate'
dic['staff_id'] = oper_staff_id
insert(oracle, 'distri', dic)
where_dic = {}
where_dic['distri_id'] = dic['distri_id']
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def test_poolToReverse(oracle):
dic = {'tax_code':'003', 'tax_begin_nbr':'0028', 'tax_end_nbr':'0030','distri_id':'1081','oper_staff_id':22 }
poolToReverse(oracle, **dic)
def test_abstractTax(oracle):
dic = {'tax_code':'bigzh4', 'tax_begin_nbr':'0133', 'tax_end_nbr':'0133','distri_id':'1104','oper_staff_id':22 }
abstractTax(oracle, **dic)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
test_abstractTax(oracle)
oracle.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = use_tax.py
from update_ import update
from insert_ import insertLog
from get_tax import getTax
from oracle import Oracle
class UseTax:
def __init__(s, oracle, **args):
s.oracle = oracle
s.staff_id = args['staff_id']
s.tax_code = args['tax_code']
s.tax_nbr = args['tax_nbr']
s.reprint_flag = args.get('reprint_flag')
s.print_type = args.get('print_type')
s.sys_type = args['sys_type']
s.old_tax_code = args.get('old_tax_code')
s.old_tax_nbr = args.get('old_tax_nbr')
s.payment_id = args.get('payment_id')
s.state = args.get('state','use')
def useTax(s):
s.updatePool()
return s.get_next_tax()
def updatePool(s):
update_dic = {'state':s.state, 'state_date':'/sysdate', 'payment_id':s.payment_id, 'sys_type':s.sys_type, 'reprint_flag':s.reprint_flag}
where_dic = {'staff_id':s.staff_id, 'tax_code':s.tax_code, 'tax_nbr':s.tax_nbr, 'state':'instance'}
table_name = 'pool'
update(s.oracle, table_name, update_dic, where_dic, need_lock = True)
where_dic['state'] = s.state
add_info = {'oper_staff_id':s.staff_id, 'oper':s.state, 'oper_date':'/sysdate'}
insertLog(s.oracle, table_name, where_dic, add_info)
def get_next_tax(s):
result = getTax(s.oracle, s.staff_id)
if(result == None):
return {'tax_code':'-1', 'tax_nbr':'-1'}
return result
def useTax(oracle, **args):
use_tax = UseTax(oracle, **args)
return use_tax.useTax()
def test_useTax(oracle):
dic = getTax(oracle, 22)
dic['staff_id'] = '22'
dic['payment_id'] = '123456'
dic['sys_type'] = 'H'
print useTax(oracle, **dic)
if __name__ == '__main__':
oracle = Oracle()
test_useTax(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
from exp import Warning_
def select(oracle, select_colums, sql, where_dic = None, and_the = None,
bind_dic = None):
'''select_colums list 要查的值
sql
where_dic 哪个字段什么条件
'''
values = []
if(len(select_colums) == 0):
raise Exception, '未设置要查哪些字段,请设定set_select_colum'
if(where_dic is not None):
sql += ' where 1 = 1 '
for i in where_dic.keys():
sql += " and %s = :%s " % (i, i)
if(and_the is not None):
sql += ' '+and_the+' '
else:
if(and_the is not None):
sql += ' where 1 = 1 '+and_the+' '
sql = ' select '+','.join(select_colums)+' '+sql
if(bind_dic!= None):
select_result = oracle.execute(sql, bind_dic)
else:
select_result = oracle.execute(sql, where_dic)
for select_info in select_result:
dic = {}
for i in range(0, len(select_colums)):
select_colum = select_colums[i]
colum_name = select_colum.rsplit(' ', 1)
colum_name = colum_name[len(colum_name)-1]
colum_name = colum_name.rsplit('.', 1)
colum_name = colum_name[len(colum_name)-1]
if(select_info[i] is None):
dic[colum_name] = select_info[i];
else:
dic[colum_name] = str(select_info[i]);
values.append(dic)
count = len(values)
if(count>150000):
raise Warning_,"数据有%s条记录,过大了,请缩小查询范围"%count
if(count == 0):
return None
else:
return values
def test_select():
oracle = Oracle()
select_colums = ['pool_id','tax_code','tax_nbr']
where_dic = {'staff_id':'22'}
and_the = "and tax_code = '001'"
print select(oracle, select_colums,'from pool', where_dic, and_the)
#print select(oracle, ['passwd'], 'from v_staff_crm', {'staff_id':'710018'})
if __name__ == "__main__":
test_select()
| Python |
# -*- coding:UTF-8 -*-
import traceback
import sys
from twisted.python import log
def getExcInfo():
#记录twited 日志
log.err()
info = sys.exc_info()
#print type(info[0])
exp_type = str(info[0])
if(info[0] == Warning_):
'是waring'
print type(info[0])
print exp_type
exc_traceback = sys.exc_info()[2]
exc_traceback = traceback.extract_tb(exc_traceback)
error = ""
for file, line_no, function, exception_info in exc_traceback:
#error_info_tmp = error_info.rsplit(',')[1].rsplit("'")[1]
#不需要函数名,会暴露
#function = ""
#if(function == "<module>"):
# function = ""
#不需要抛出异常的函数
exception_info = ""
#不需要绝对地址,只要文件名
file = file.rsplit("/")[-1]
#print file
error += "\n"+file+":"+str(line_no)+" 函数:"+function+" "+ exception_info
error_info = str(info[1])
error = "\n"+exp_type+ error+ "\n"+error_info
return error
def test_getExcInfo():
try:
distri_id = '7892392'
raise Exception('根据distri_id big = %s找不到发票持有者'%distri_id)
#pool = cx_Oracle.SessionPool(user = user, password = password, dsn = tns, min = 1, max = 200, increment = 10)
#oracle = Oracle(pool)
#sql = "select * from ddistri"
#select_result = oracle.execute(sql)
#print select_result
except Exception:
#print type(e)
#print e.args
#x = e
#print x
#raise e
#raise
print getExcInfo()
class Warning_(Exception):
pass
def getWarningInfo():
info = sys.exc_info()
error_info = str(info[1])
return error_info
def test_getWarningInfo():
try:
distri_id = '7892392'
raise Warning_('根据distri_id big = %s找不到发票持有者'%distri_id)
except Warning_:
print getWarningInfo()
if __name__ == '__main__':
#test_getExcInfo()
test_getWarningInfo()
| Python |
#! /usr/bin/env python
# ptags
#
# Create a tags file for Python programs, usable with vi.
# Tagged are:
# - functions (even inside other defs or classes)
# - classes
# - filenames
# Warns about files it cannot open.
# No warnings about duplicate tags.
import sys, re, os
tags = [] # Modified global variable!
def main():
args = sys.argv[1:]
for filename in args:
treat_file(filename)
if tags:
fp = open('tags', 'w')
tags.sort()
for s in tags: fp.write(s)
expr = '^[ \t]*(def|class)[ \t]+([a-zA-Z0-9_]+)[ \t]*[:\(]'
matcher = re.compile(expr)
def treat_file(filename):
try:
fp = open(filename, 'r')
except:
sys.stderr.write('Cannot open %s\n' % filename)
return
base = os.path.basename(filename)
if base[-3:] == '.py':
base = base[:-3]
s = base + '\t' + filename + '\t' + '1\n'
tags.append(s)
while 1:
line = fp.readline()
if not line:
break
m = matcher.match(line)
if m:
content = m.group(0)
name = m.group(2)
s = name + '\t' + filename + '\t/^' + content + '/\n'
tags.append(s)
if __name__ == '__main__':
main()
| Python |
# -*- coding:UTF-8 -*-
import xml.etree.ElementTree as ElementTree
def getPrivilege(oracle, staff_id):
'''从数据库中获取所有权限信息'''
privilege_dic = {}
dic = {'privilege_id':'1', 'staff_id':staff_id}
sql = '''
select
p.privilege_id,
p.parent_privilegeid,
p.order_id,
p.privilege_name,
p.privilege_desc
from privilege p
where
p.privilege_id in
(
select privilege_id from role_privilege where role_id in (select role_id from staff_role where staff_id = :staff_id))
and p.privilege_id<>:privilege_id
connect by prior p.privilege_id = p.parent_privilegeid
start with p.privilege_id = :privilege_id
'''
select_result = oracle.execute(sql, dic)
#建立根节点
root = ElementTree.Element('root')
root.set("privilege_name", '菜单')
tree = ElementTree.ElementTree(root)
privilege_dic["root"] = root
for privilege in select_result:
privilege_id = str(privilege[0])
parent_privilege_id = str(privilege[1])
if(parent_privilege_id == None):
parent_element = root
if(parent_privilege_id == '1'):
parent_element = root
else:
parent_element = privilege_dic.get(parent_privilege_id)
if(parent_element == None):
parent_element = root
element = ElementTree.SubElement(parent_element,"node")
privilege_dic[privilege_id] = element
element.set("privilege_id", privilege_id)
element.set("parent_privilege_id", parent_privilege_id)
element.set("order_id", str(privilege[2]))
element.set("privilege_name", str(privilege[3]))
element.set("privilege_desc", str(privilege[4]))
return root
def addPrivilege(oracle, **agrs):
pass
def test_getPrivilege():
from oracle import Oracle
oracle = Oracle()
element = getPrivilege(oracle, 22)
print ElementTree.tostring(element)
if __name__ == "__main__":
test_getPrivilege()
| Python |
#! /usr/bin env python
#encoding=utf-8
#file_name = print.py
from select_ import select
from oracle import Oracle
def getSeq(oracle, seq_name):
'''get seq use seq_name'''
select_colums = ['%s.nextval id'%seq_name]
sql = ' from dual'
return select(oracle, select_colums, sql)[0]['id']
if __name__ == "__main__":
oracle = Oracle()
print getSeq(oracle, 'print_seq')
| Python |
# -*- coding:UTF-8 -*-
from insert_ import insert
from insert_ import insertLog
from distri import insertDistriLog
from update_ import update
from distri import getDistriInfo
from public import getOperType
from public import addZero
import pool
from oracle import Oracle
from exp import Warning_
def instanceTax(oracle, **args):
'''实例化,上架 distri_id, oper_staff_id, tax_begin_nbr, tax_end_nbr'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
distri_info = getDistriInfo(oracle, distri_id)
args['tax_code'] = distri_info['tax_code']
hold_staff_id = distri_info['staff_id']
args['hold_staff_id'] = hold_staff_id
if(str(hold_staff_id)!= str(oper_staff_id)):
raise Exception,'发票是工号%s的,只有本人才能对自己的发票上架'%hold_staff_id
args['hold_tax_begin_nbr'] = distri_info['tax_begin_nbr']
args['hold_tax_end_nbr'] = distri_info['tax_end_nbr']
tax_type = getOperType(tax_begin_nbr, tax_end_nbr,
distri_info['tax_begin_nbr'], distri_info['tax_end_nbr'])
args['tax_type'] = tax_type
if(tax_type == 'a'):
allInstance(oracle, **args)
#else:
# partDistri(oracle, **args)
def allInstance(oracle, **args):
'''全部上架'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
state = 'instance'
update_dic = {'state':state,'state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic, "and state in('in','hold')")
insertDistriLog(oracle = oracle, distri_id = distri_id, oper_staff_id = oper_staff_id, oper = 'instance', state = state)
#先插入一条
dic = {}
pool_id = pool.getNextVal(oracle)
dic['pool_id'] = pool_id
dic['distri_id'] = distri_id
dic['tax_code'] = tax_code
dic['tax_nbr'] = tax_begin_nbr
#dic['sys_type'] = 'B'
dic['state'] = 'instance'
dic['state_date'] = '/sysdate'
dic['staff_id'] = oper_staff_id
insert(oracle, 'pool', dic)
must_instance_count = int(tax_end_nbr)-int(tax_begin_nbr)+1
if(hold_tax_begin_nbr!= hold_tax_end_nbr):
length = len(hold_tax_begin_nbr)
tax_nbr_list = []
sql = ''' insert into pool
(pool_id,
distri_id,
tax_code,
tax_nbr,
state,
state_date,
staff_id,
sys_type)
(select pool_seq.nextval,
distri_id,
tax_code,
:tax_nbr,
state,
state_date,
staff_id,
sys_type
from pool
where pool_id = %s) '''%pool_id
if(int(hold_tax_end_nbr)-int(hold_tax_begin_nbr)>100000):
raise Warning_, '一次上架记录数有%s条,业务不允许,请下发拆分小于10W再上架'%(int(hold_tax_end_nbr)-int(hold_tax_begin_nbr))
for i in range(int(hold_tax_begin_nbr)+1, int(hold_tax_end_nbr)+1):
tax_nbr = addZero(length, i)
dic = {'tax_nbr':tax_nbr}
tax_nbr_list.append(dic)
if(len(tax_nbr_list)>100000):
raise Warning_, '一次上架记录数有%s条,业务不允许,请下发拆分小于10W再上架'
if(len(tax_nbr_list)>50000):
row_count = oracle.executemany(sql, tax_nbr_list[:50000])
row_count+= oracle.executemany(sql, tax_nbr_list[50000:])
else:
row_count = oracle.executemany(sql, tax_nbr_list)
if(row_count!= must_instance_count-1):
raise Exception, '未能正确上架 distri_id = %s,应上架%s,实际只上了%s,数据发生变动,请重新查'%(distri_id, must_instance_count, row_count+1)
where_dic = {'tax_code':tax_code, 'distri_id':distri_id, 'state':'instance', 'staff_id':oper_staff_id}
and_the = "and to_number(tax_nbr)> = to_number('%s') and to_number(tax_nbr)< = to_number('%s')"%(tax_begin_nbr, tax_end_nbr)
add_infos = {'oper':'instance'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos, and_the, must_instance_count)
def test_instanceTax(oracle):
instanceTax(oracle, distri_id = 1203, oper_staff_id = 22, staff_id = 22, tax_begin_nbr = '00001', tax_end_nbr = '50000')
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
test_instanceTax(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
from delete import delete
def addRole(oracle, **args):
'''增加角色 dic: role_id'''
select_colums = ['role_id','name']
where_dic = {}
where_dic['role_id'] = args['role_id']
sql = 'from role'
role_info = select(oracle, select_colums, sql, where_dic)
if(role_info!= None):
raise Exception, '角色%s(%s)已经存在'%(role_info[0]['role_id'], role_info[0]['name'] )
insert_value = args.copy()
del insert_value['oper_staff_id']
insert_value['state_date'] = '/sysdate'
insert(oracle, 'role', insert_value)
where_dic = {}
where_dic['role_id'] = args['role_id']
add_infos = {'oper':'add'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'role', where_dic, add_infos)
def delRole(oracle, **args):
'''删除角色 role_id oper_staff_id'''
where_dic = {}
where_dic['role_id'] = args['role_id']
#是否有工号是这个角色的
select_colums = ['staff_id']
sql = 'from staff_role'
staff_role_info = select(oracle, select_colums, sql, where_dic)
if(staff_role_info!= None):
raise Warning_, '角色role_id = %s下还有工号,请先删除工号角色关系后再删除该工号'%(args['role_id'])
add_infos = {'oper':'del'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'role', where_dic, add_infos)
sql = 'delete from role where role_id = %s'%args['role_id']
row_count = oracle.execute(sql)
if(row_count == 0):
raise Exception, '未能正确删除role表;role_id = %s'%args['role_id']
def addRolePrivilege(oracle, **args):
select_colums = ['role_id']
where_dic = {}
where_dic['role_id'] = args['role_id']
sql = 'from role'
role_info = select(oracle, select_colums, sql, where_dic)
if(role_info == None):
raise Warning_, '角色role_id = %s不存在'%(args['role_id'])
select_colums = ['role_id','privilege_id']
where_dic = {}
where_dic['role_id'] = args['role_id']
where_dic['privilege_id'] = args['privilege_id']
sql = 'from role_privilege'
role_info = select(oracle, select_colums, sql, where_dic)
if(role_info!= None):
raise Warning_, '角色权限role_id = %s privilege_id = %s已经存在'%(role_info[0]['role_id'], role_info[0]['privilege_id'] )
insert_value = args.copy()
del insert_value['oper_staff_id']
insert(oracle, 'role_privilege', insert_value)
where_dic = {}
where_dic['role_id'] = args['role_id']
where_dic['privilege_id'] = args['privilege_id']
add_infos = {'oper':'add'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'role_privilege', where_dic, add_infos)
def delRolePrivilege(oracle, **args):
'''删除角色权限 role_id oper_staff_id privilege_id'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
where_dic = {}
where_dic['role_id'] = role_id
where_dic['privilege_id'] = privilege_id
add_infos = {'oper':'del'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'role_privilege', where_dic, add_infos)
where_dic = {'role_id':role_id, 'privilege_id':privilege_id}
delete(oracle = oracle, table_name = 'role_privilege', where_dic = where_dic)
def modifyRole(oracle, **args):
'''role_id, oper_staff_id '''
update_dic = args
role_id = update_dic['role_id']
oper_staff_id = update_dic['oper_staff_id']
del update_dic['role_id']
del update_dic['oper_staff_id']
update(oracle, 'role', update_dic, where_dic = {'role_id':role_id})
add_infos = {'oper':'modify', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
insertLog(oracle, 'role', {'role_id':role_id}, add_infos)
def test_addRole(oracle):
dic = {}
dic['role_id'] = '198474'
dic['role_desc'] = 'bigzhu'
dic['name'] = 'bigzhu'
dic['oper_staff_id'] = 22
addRole(oracle, **dic)
def test_addRolePrivilege(oracle):
dic = {}
dic['role_id'] = '1'
dic['privilege_id'] = 'id_nav_crm_bss_org_retail'
dic['oper_staff_id'] = 1
addRolePrivilege(oracle, **dic)
def test_delRole():
dic = {}
dic['role_id'] = '198474'
dic['oper_staff_id'] = 22
delRole(oracle, **dic)
def test_delRolePrivilege():
dic = {}
dic['role_id'] = '198474'
dic['privilege_id'] = 1
dic['oper_staff_id'] = 22
delRolePrivilege(oracle, **dic)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
#test_addRole(oracle)
test_addRolePrivilege(oracle)
#test_delRole()
#test_delRolePrivilege()
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from twisted.internet import defer
from hello import hello
from get_tax import *
from staff import *
from retail import *
from hand import handPrint
from staff_role import addStaffRole
from staff_role import delStaffRole
from oracle import Oracle
from call_back import right,error
from exp import *
from roll_tax import roll
from select_ import select
from collect_tax import collectTax
from nullify_tax import nullifyTax
from pool import addNote
from bbs import *
from privilege import getPrivilege
from bss_org import *
from role import *
from distri import *
from distri import distriTax
from instance_tax import instanceTax
from nullify_distri import nullifyDistri
from adjust import adjustError
from abstract_tax import abstractTax
class Server():
def __init__(self):
oracle = Oracle()
def handPrint(self, args):
''' 手工发票 '''
try:
oracle = Oracle()
return defer.succeed(handPrint(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getTax(self, staff_id):
''' 取发票 '''
try:
oracle = Oracle()
return defer.succeed(getTax(oracle, staff_id))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def hello(self, who):
''' test '''
try:
oracle = Oracle()
return defer.succeed(hello(who))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def selectBbs(self, args):
''' 查询聊天室 '''
try:
oracle = Oracle()
return defer.succeed(selectBbs(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def modifyRole(self, args):
''' 修改角色 '''
try:
oracle = Oracle()
return defer.succeed(modifyRole(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def checkIfExist(self, args):
'''检查号段是否重叠'''
try:
oracle = Oracle()
return defer.succeed(checkIfExist(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getBssOrgID(self):
'''给出最小的一个还未用的bss_org_id'''
try:
oracle = Oracle()
return defer.succeed(getBssOrgID(oracle))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getStaffID(self):
'''给出最小的一个还未用的staff_id'''
try:
oracle = Oracle()
return defer.succeed(getStaffID(oracle))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delStaffRole(self, args):
'''删除工号角色 args: role_id, staff_id, oper_staff_id'''
try:
oracle = Oracle()
return defer.succeed(delStaffRole(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addStaffRole(self, args):
'''增加工号角色 args: role_id, staff_id, oper_staff_id'''
try:
oracle = Oracle()
return defer.succeed(addStaffRole(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def changeStaff(self, args):
'''depend on flex'''
try:
oracle = Oracle()
return defer.succeed(changeStaff(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def changeBssOrg(self, args):
'''depend on flex'''
try:
oracle = Oracle()
return defer.succeed(changeBssOrg(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delBssOrg(self, args):
'''depend on flex'''
try:
oracle = Oracle()
return defer.succeed(delBssOrg(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addBssOrg(self, args):
'''depend on flex'''
try:
oracle = Oracle()
return defer.succeed(addBssOrg(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def unbondStaff(self, args):
'''工号取消绑定 staff_id out_staff_id sys_type '''
try:
oracle = Oracle()
return defer.succeed(unbondStaff(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def bondStaff(self, args):
'''工号绑定 staff_id out_staff_id sys_type '''
try:
oracle = Oracle()
return defer.succeed(bondStaff(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def abstractTax(self, args):
'''下架'''
try:
oracle = Oracle()
return defer.succeed(abstractTax(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def adjustError(self, args):
'''错号调整'''
try:
oracle = Oracle()
return defer.succeed(adjustError(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def nullifyDistri(self, args):
'''入库发票作废'''
try:
oracle = Oracle()
return defer.succeed(nullifyDistri(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def distriTax(self, args):
'''发票下发'''
try:
oracle = Oracle()
return defer.succeed(distriTax(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def instanceTax(self, args):
'''发票上架'''
try:
oracle = Oracle()
return defer.succeed(instanceTax(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def rollTax(self, args):
'''发票回滚'''
try:
oracle = Oracle()
return defer.succeed(roll(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def select(self, select_colums, sql, where_args = None):
'''通用查询'''
try:
oracle = Oracle()
return defer.succeed(select(oracle, select_colums, sql, where_args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def collectTax(self, args):
'''发票回收'''
try:
oracle = Oracle()
return defer.succeed(collectTax(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def nullifyTax(self, args):
'''发票作废'''
try:
oracle = Oracle()
return defer.succeed(nullifyTax(oracle,args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addStaff(self, args):
'''增加工号'''
try:
oracle = Oracle()
return defer.succeed(addStaff(oracle,args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addNote(self, args):
'''增加附加信息 pool_id note'''
try:
oracle = Oracle()
return defer.succeed(addNote(oracle,args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addBbs(self, args):
'''增加留言板信息 pool_id note'''
try:
oracle = Oracle()
return defer.succeed(addBbs(oracle,args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getPrivilege(self, staff_id):
'''取得权限信息'''
try:
oracle = Oracle()
return defer.succeed(getPrivilege(oracle, staff_id))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delStaff(self, args):
'''删除工号'''
try:
oracle = Oracle()
return defer.succeed(delStaff(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def loginStaff(self, staff_id, passwd):
'''登录工号 staff_id, passwd'''
oracle = Oracle()
try:
return defer.succeed(loginStaff(oracle, staff_id = staff_id, passwd = passwd))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getBssOrg(self, bss_org_id):
'''获取机构下所有机构和工号树 bss_org_id'''
try:
oracle = Oracle()
return defer.succeed(getBssOrgStaff(oracle, bss_org_id))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addRole(self, args):
'''增加角色'''
try:
oracle = Oracle()
return defer.succeed(addRole(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delRole(self, args):
'''删除角色'''
try:
oracle = Oracle()
return defer.succeed(delRole(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addRolePrivilege(self, args):
'''增加角色权限'''
try:
oracle = Oracle()
return defer.succeed(addRolePrivilege(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delRolePrivilege(self, args):
'''删除角色权限'''
try:
oracle = Oracle()
return defer.succeed(delRolePrivilege(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addDistri(self, args):
'''入库'''
try:
oracle = Oracle()
return defer.succeed(addDistri(oracle, **args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
class Retail():
def __init__(self):
oracle = Oracle()
def getRetailInfo(self, args):
try:
oracle = Oracle()
return defer.succeed(getRetailInfo(oracle, args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def changeRetail(self, args):
try:
oracle = Oracle()
return defer.succeed(changeRetail(oracle, args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getOrg(self, args):
''' 从数据库中获取区域信息 '''
try:
oracle = Oracle()
return defer.succeed(getOrg(oracle, args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def getOrgID(self):
''' 获取id '''
try:
oracle = Oracle()
return defer.succeed(getOrgID(oracle))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def addOrg(self, args):
''' 增加org '''
try:
oracle = Oracle()
return defer.succeed(addOrg(oracle, args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
def delOrg(self, args):
''' 删除org '''
try:
oracle = Oracle()
return defer.succeed(delOrg(oracle, args))\
.addErrback(error, oracle)\
.addCallback(right, oracle)
except Warning_:
raise Warning_(getWarningInfo())
except Exception:
raise Exception(getExcInfo())
if __name__ == "__main__":
server = Server()
args = {"tax_code":"123","tax_nbr":"123"}
#server.test()
#print hello()
args['staff_id'] = '22'
args['Amountlower'] = '50'
args['BillItemList'] = ['装机费', '就是要收你钱费']
args['Amountupper'] = '人民币（大写） 贰拾壹元零壹分'
print server.handPrint(args)
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name=oracle.py
import os
import cx_Oracle
import sys
from read_ini import read_db_info
class Oracle():
''' open oracle connetction get table_name and index info '''
pool = None
def __init__(self):
if(Oracle.pool is None):
getPool()
self.db = Oracle.pool.acquire()
self.db.autocommit = False
def execute(self, sql, dic = None):
try:
sql = sql.encode('utf-8')
cursor = self.db.cursor()
query = None
if(dic == None):
query = cursor.execute(sql)
else:
query = cursor.execute(sql, dic)
if(query == None):
query = cursor.rowcount
cursor.close()
else:
query = query.fetchall()
cursor.close()
return query
except cx_Oracle.DatabaseError:
info = sys.exc_info()
oracle_info = str(info[1])
print oracle_info
if(oracle_info == 'ORA-00028: your session has been killed\n'):
getPool()
raise \
Exception('数据库连接出现问题，程序已自动重新连接.请重新操作')
else:
error = oracle_info+"\n"+sql
raise cx_Oracle.DatabaseError(error)
def executemany(self, sql, value):
try:
sql = sql.encode("utf-8")
cursor = self.db.cursor()
query = None
query = cursor.executemany(sql, value)
query = cursor.rowcount
cursor.close()
return query
except cx_Oracle.DatabaseError:
info = sys.exc_info()
oracle_info = str(info[1])
print oracle_info
if(oracle_info == 'ORA-00028: your session has been killed\n'):
getPool()
raise \
Exception('数据库连接出现问题，程序已自动重新连接.请重新操作')
else:
error = oracle_info+"\n"+sql
raise cx_Oracle.DatabaseError(error)
def commit(self):
self.db.commit()
def rollback(self):
self.db.rollback()
def __del__(self):
''' 释放 '''
Oracle.pool.release(self.db)
def getPool():
dic = read_db_info()
print 'start connect to %s' % dic['tns']
os.environ["NLS_LANG"] = "AMERICAN_AMERICA.UTF8"
Oracle.pool = cx_Oracle.SessionPool(user = dic['user'],
password = dic['password'], dsn = dic['tns'], min = 5, max = 50,
increment = 1, threaded = True)
def testOracle():
oracle = Oracle()
sql = "insert into bbs select 1,'bigzhu',1,sysdate from dual"
print oracle.execute(sql)
def testKillSession():
oracle = Oracle()
sql = "insert into bbs select 1,'bigzhu',1,sysdate from dual"
while 1:
print oracle.execute(sql)
if __name__ == "__main__":
testKillSession()
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from insert_ import insertLog
def selectPool(oracle, select_colums, where_dic):
'''查询pool表'''
sql = "from pool "
return select(oracle, select_colums, sql, where_dic)
def updatePool(oracle, update_dic, where_dic):
'''更新pool表'''
sql = "update pool set "
values = ["%s = :%s" % (k, k+'_bigzhu') for k in update_dic.keys()]
sql+= ','.join(values)
new_update_dic = {}
for i in update_dic.keys():
new_update_dic[i+'_bigzhu'] = update_dic[i]
sql+= ' where 1 = 1 '
wheres = ["and %s = :%s" % (k, k) for k in where_dic.keys()]
sql+= ' '.join(wheres)
#合并两个字典
new_update_dic.update(where_dic)
row_count = oracle.execute(sql, new_update_dic)
if(row_count == 0):
raise Exception, 'update pool表记录数0'
return row_count
def addNote(oracle, dic):
'''增加附加信息 pool_id note oper_staff_id'''
update_dic = {}
update_dic['note'] = dic['note']
where_dic = {}
where_dic['pool_id'] = dic['pool_id']
updatePool(oracle, update_dic, where_dic)
where_dic = {}
where_dic['pool_id'] = dic['pool_id']
add_infos = {'oper':'add note'}
add_infos['oper_staff_id'] = dic['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos)
def getNextVal(oracle):
'''获得最新的pool_id'''
sql = ' select pool_seq.nextval from dual '
select_result = oracle.execute(sql)
for select_info in select_result:
return str(select_info[0]);
def test_updatePool():
from oracle import Oracle
oracle = Oracle()
#select_colums = ['pool_id', 'tax_code', 'tax_nbr']
#where_dic = {"tax_code":"1111",}
#print selectPool(oracle, select_colums, where_dic)
where_dic = {'tax_code':'1111','tax_nbr':'0000'}
update_dic = {'tax_code':'1111','tax_nbr':'0000'}
print updatePool(oracle, update_dic, where_dic)
if __name__ == "__main__":
test_updatePool()
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
def initStaffId(oracle, bss_org_id):
sql = '''
insert into staff_report select staff_id from staff where bss_org_id in
(select bss_org_id
from bss_org
connect by prior bss_org_id = bss_parent_org_id
start with bss_org_id = %s
)
'''%bss_org_id
row_count = oracle.execute(sql)
if(row_count == 0):
raise Exception, '机构%s下没有工号'%bss_org_id
def getHoldTaxPool(oracle, report_dic):
sql = '''
select staff_id, tax_code, min(tax_nbr), max(tax_nbr)
from (select staff_id,
tax_code,
tax_nbr,
to_number(tax_nbr) -
(row_number() over(partition by staff_id order by tax_nbr)) dif
from pool
where staff_id in (select staff_id from staff_report))
group by staff_id, tax_code, dif
'''
report_dic = {}
for i in oracle.execute(sql):
staff_tax_code = (i[0],i[1])
#tax_begin_end = '%s--%s'%
report_dic[staff_tax_code] = {'staff_id':i[0], 'tax_code':i[1], 'tax_begin_nbr':i[2], 'tax_end_nbr':i[3]}
return report_dic
def getStaffInfo(oracle):
sql = '''
select staff_id,
staff_desc,
b.name
from staff s,
bss_org b
where s.bss_org_id = b.bss_org_id
and s.staff_id in(select staff_id from staff_report)
'''
report_dic = {}
for i in oracle.execute(sql):
report_dic[i[0]] = {'staff_id':i[0], 'staff_name':i[1], 'bss_org_name':i[2]}
print report_dic
def test_getStaffInfo(oracle):
getStaffInfo(oracle)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
initStaffId(oracle,8760801)
test_getStaffInfo(oracle)
oracle.rollback()
| Python |
# -*- coding:UTF-8 -*-
from twisted.web import resource, server
from pyamf.remoting.gateway.twisted import TwistedGateway
from pyamf.remoting.gateway import expose_request
from exp import getExcInfo
from oracle import Oracle
from call_back import right,error
from twisted.internet import defer
from twisted.internet import threads
import sys
reload(sys)
sys.setdefaultencoding('utf-8')
import logging
logging.basicConfig(level = logging.ERROR, format = '%(asctime)s %(levelname)-5.5s [%(name)s] %(message)s')
from server import Server
server = Server()
services = {
"get_bss_org":server.getBssOrg,
"select":server.select,
"add_bbs":server.addBbs,
'roll_tax':server.rollTax,
'get_privilege':server.getPrivilege,
'instanceTax':instanceTax,
'server':server
}
gateway = TwistedGateway(services, logger = logging, expose_request = False,debug = True)
root = resource.Resource()
root.putChild('', gateway)
from twisted.internet import reactor
from twisted.web import resource, server
from twisted.application import service, strports
from im import root
from wsgi import site
port = 8002
print 'Running AMF gateway on http://localhost:%s'%port
reactor.suggestThreadPoolSize(5000)
#reactor.listenTCP(port, server.Site(root))
#reactor.run()
application = service.Application('Invoice Mananger Remoting Server')
server = strports.service('tcp:%s'%port, server.Site(root))
server.setServiceParent(application)
| Python |
# -*- coding:UTF-8 -*-
''' 发票作废 '''
from oracle import Oracle
from pool import selectPool
from pool import updatePool
from select_ import select
from update_ import update
from datetime import datetime
from insert_ import insertLog
def nullifyTax(oracle, dic):
''' 发票作废
tax_code
tax_nbr
oper_staff_id
remark
'''
pool_id = getPoolId(oracle, dic)
updateToNullify(oracle, pool_id)
addPoolLog(oracle, dic, pool_id)
def getPoolId(oracle, dic):
'''取得已经上架的发票pool_id'''
select_colums = ['pool_id']
where_dic = {}
where_dic['tax_code'] = dic['tax_code']
where_dic['tax_nbr'] = dic['tax_nbr']
#where_dic['state'] = 'instance'
sql = 'from pool'
and_the = "and state in('instance','pre-use')"
select_value = select(oracle, select_colums, sql, where_dic, and_the)
#select_value = selectPool(oracle, select_colums, where_dic, and_the)
if(select_value == None):
raise Exception, '上架/预打记录数有%s条,tax_code = %s,tax_nbr = %s'%(0, where_dic['tax_code'], where_dic['tax_nbr'])
if(len(select_value)!= 1):
raise Exception, '上架/预打记录数有%s条,tax_code = %s,tax_nbr = %s'%(len(select_value), where_dic['tax_code'], where_dic['tax_nbr'])
pool_id = select_value[0]['pool_id']
return pool_id
def testGetPoolId():
oracle = Oracle()
dic = {'tax_code':'123', 'tax_nbr':'456'}
print getPoolId(oracle, dic)
def updateToNullify(oracle, pool_id):
'''更新instance为nullify'''
update_dic = {'state':'nullify', 'state_date':'/sysdate'}
where_dic = {'pool_id':pool_id}
#row_count = updatePool(oracle, update_dic, where_dic)
#if(row_count!= 1):
# raise Exception, '作废录数有%s条,pool_id = %s'%(row_count, pool_id)
and_the = "and state in('instance', 'pre-use')"
update(oracle = oracle, table_name = 'pool', update_dic = update_dic,
where_dic = where_dic, and_the = and_the)
def addPoolLog(oracle, dic, pool_id):
where_dic = {}
where_dic['pool_id'] = pool_id
add_infos = {'oper':'nullify'}
add_infos['oper_staff_id'] = dic['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos)
def test_nullifyTax():
oracle = Oracle()
dic = {'tax_code':'123456789012','tax_nbr':'000000100', 'oper_staff_id':13, 'remark':'作废'}
print nullifyTax(oracle, dic)
oracle.commit()
def test_getPoolId():
oracle = Oracle()
select_colums = ['pool_id', 'tax_code', 'tax_nbr']
where_dic = {'tax_code':'1234567','tax_nbr':'100204'}
print selectPool(oracle, select_colums, where_dic)
if __name__ == "__main__":
test_nullifyTax()
#testGetPoolId()
#test_getPoolId()
| Python |
#!/usr/bin/env python
#encoding=utf-8
#file_name=abstract_tax.py
from insert_ import insertLog
from insert_ import insert
from update_ import update
from distri import getNextVal
from delete import delete
class AbstractTax:
def __init__(self, oracle, **args):
self.oracle = oracle
self.tax_begin_nbr = args['tax_begin_nbr']
self.tax_end_nbr = args['tax_end_nbr']
self.distri_id = args['distri_id']
self.tax_code = args['tax_code']
self.oper_staff_id = args['oper_staff_id']
def abstractTax(self):
self.reversePool()
def getReverseCount(self):
return int(self.tax_end_nbr)-int(self.tax_begin_nbr)+1
def reversePool(self):
self.reverse_count = self.must_reverse_count()
self.and_the = "and to_number(tax_nbr)> = to_number('%s') and \
to_number(tax_nbr)< = to_number('%s')" % (self.tax_begin_nbr, self.tax_end_nbr)
self.where_dic = {'distri_id':self.distri_id, 'tax_code':self.tax_code, 'staff_id':self.oper_staff_id}
self.updatePool()
self.insertPoolLog()
self.delPool()
def updatePool(self):
update_dic = {'state':'abstract', 'state_date':'/sysdate'}
self.where_dic['state'] = 'instance'
update(oracle = oracle, table_name = 'pool', update_dic = update_dic,
where_dic = self.where_dic, and_the = self.and_the, count = self.reverse_count)
def insertPoolLog(self, and_the):
self.where_dic['state'] = 'abstract',
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = self.oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', self.where_dic, add_infos, and_the, self.reverse_count)
def delPool(self):
delete(oracle = oracle, table_name = 'pool', where_dic = self.where_dic, count = self.reverse_count)
def abstractTax(oracle, **args):
'''下架 distri_id, tax_code, tax_begin_nbr, tax_end_nbr, oper_staff_id'''
poolToAbstract(oracle, **args)
addDistrit(oracle, **args)
def poolToAbstract(oracle, **args):
for k, v in args.items():
exec "%s = '%s'"%(k,v)
update_dic = {'state':'abstract','state_date':'/sysdate'}
must_reverse_count = int(tax_end_nbr)-int(tax_begin_nbr)+1
where_dic = {'distri_id':distri_id, 'state':'instance',
'tax_code':tax_code, 'staff_id':oper_staff_id}
and_the = "and to_number(tax_nbr)> = to_number('%s') and \
to_number(tax_nbr)< = to_number('%s')"%(tax_begin_nbr, tax_end_nbr)
update(oracle = oracle, table_name = 'pool', update_dic = update_dic, where_dic = where_dic, and_the = and_the, count = must_reverse_count)
where_dic = {'tax_code':tax_code, 'distri_id':distri_id, 'state':'abstract', 'staff_id':oper_staff_id}
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos, and_the, must_reverse_count)
#删掉
delete(oracle = oracle, table_name = 'pool', where_dic = where_dic, count = must_reverse_count)
def addDistrit(oracle, **args):
for k, v in args.items():
exec "%s = '%s'"%(k,v)
#checkIfExist(oracle, tax_code = tax_code, tax_begin_nbr = tax_begin_nbr, tax_end_nbr = tax_end_nbr)
dic = {}
dic['distri_id'] = getNextVal(oracle)
dic['parent_distri_id'] = distri_id
dic['tax_code'] = tax_code
dic['tax_begin_nbr'] = tax_begin_nbr
dic['tax_end_nbr'] = tax_end_nbr
#dic['sys_type'] = 'B'
dic['state'] = 'hold'
dic['state_date'] = '/sysdate'
#dic['created_date'] = '/sysdate'
dic['staff_id'] = oper_staff_id
insert(oracle, 'distri', dic)
where_dic = {}
where_dic['distri_id'] = dic['distri_id']
add_infos = {'oper':'abstract'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def test_poolToReverse(oracle):
dic = {'tax_code':'003', 'tax_begin_nbr':'0028', 'tax_end_nbr':'0030','distri_id':'1081','oper_staff_id':22 }
poolToReverse(oracle, **dic)
def test_abstractTax(oracle):
dic = {'tax_code':'bigzh4', 'tax_begin_nbr':'0133', 'tax_end_nbr':'0133','distri_id':'1104','oper_staff_id':22 }
abstractTax(oracle, **dic)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
test_abstractTax(oracle)
oracle.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name=public.py
def addZero(length, short):
value = str(short)
while(len(value)<length):
value = '0'+value
return value
def getOperType(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr,
hold_tax_end_nbr):
'''取得号段类型
in: tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr
return: tax_type
'''
if(tax_begin_nbr == hold_tax_begin_nbr and tax_end_nbr == hold_tax_end_nbr):
type = 'a'
elif(tax_begin_nbr == hold_tax_begin_nbr):
type = 'r'
elif(tax_end_nbr == hold_tax_end_nbr):
type = 'l'
else:
type = 'm'
return type
if __name__ == "__main__":
pass
| Python |
#! /usr/bin/env python
# ptags
#
# Create a tags file for Python programs, usable with vi.
# Tagged are:
# - functions (even inside other defs or classes)
# - classes
# - filenames
# Warns about files it cannot open.
# No warnings about duplicate tags.
import sys, re, os
tags = [] # Modified global variable!
def main():
args = sys.argv[1:]
for filename in args:
treat_file(filename)
if tags:
fp = open('tags', 'w')
tags.sort()
for s in tags: fp.write(s)
expr = '^[ \t]*(def|class)[ \t]+([a-zA-Z0-9_]+)[ \t]*[:\(]'
matcher = re.compile(expr)
def treat_file(filename):
try:
fp = open(filename, 'r')
except:
sys.stderr.write('Cannot open %s\n' % filename)
return
base = os.path.basename(filename)
if base[-3:] == '.py':
base = base[:-3]
s = base + '\t' + filename + '\t' + '1\n'
tags.append(s)
while 1:
line = fp.readline()
if not line:
break
m = matcher.match(line)
if m:
content = m.group(0)
name = m.group(2)
s = name + '\t' + filename + '\t/^' + content + '/\n'
tags.append(s)
if __name__ == '__main__':
main()
| Python |
#!/usr/bin/env python
#encoding=utf-8
import hashlib
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
def login(oracle, **args):
'''登录工号 staff_id, passwd'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
select_colums = ['passwd', 'staff_desc', 'staff_id', 'state']
sql = 'from staff where staff_id = %s'%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
raise Warning_,'工号%s不存在'%staff_id
staff_info = result[0]
#工号是否有效
if(staff_info['state'] == '0'):
raise Warning_,'这个工号已经被管理员删除了,有疑问请联系管理员!'
#加密
m = hashlib.md5()
m.update(passwd)
in_passwd = m.hexdigest()
if(staff_info['passwd'] == None):
raise Warning_,'这个工号竟然没设密码!'
if(staff_info['passwd'].upper()!= in_passwd.upper()):
raise Warning_,'密码错误!'
select_colums = ['r.name role_name', 'r.role_id']
sql = '''from staff_role sr,role r
where sr.staff_id = %s
and sr.role_id = r.role_id
'''%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
#raise Warning_,'工号%s没有角色或者机构'%staff_id
result = [staff_info]
else:
result[0].update(staff_info)
select_colums = ['b.name bss_org_name', 'b.bss_org_id']
sql = '''
from staff s, bss_org b
where s.bss_org_id = b.bss_org_id
and s.staff_id = %s
'''%staff_id
bss_info = select(oracle, select_colums, sql)
if(bss_info == None):
raise Warning_,'工号%s没有机构'%staff_id
else:
result[0].update(bss_info[0])
return result
def test_loginStaff(oracle):
print login(oracle, staff_id = '22', passwd = 'bigzhu')
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
test_loginStaff(oracle)
oracle.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = hand.py
from seq import getSeq
from oracle import Oracle
from get_tax import getTax
from insert_ import insert
from use_tax import useTax
def handPrint(oracle, **args):
'''手工发票'''
hand = Hand(oracle, **args)
hand.recordHandPrint()
args['sys_type'] = 'H'
args['state'] = 'pre-use'
return useTax(oracle, **args)
class Hand:
def __init__(self, oracle, **args):
self.oracle = oracle
self.tax_nbr = args['tax_nbr']
self.tax_code = args['tax_code']
self.staff_id = args['staff_id']
self.bill_item_list = args.pop('BillItemList')
self.hand_info = args
self.invoice_seq_id = int(getSeq(self.oracle,'invoice_seq'))
def recordHandPrint(self):
self.insertHandInvoice()
self.insertHandInvoiceDetail()
self.insertBillItemList()
def insertHandInvoice(self):
'''insert table hand_invoice'''
insert(self.oracle, 'hand_invoice', {'invoice_id':self.invoice_seq_id, 'tax_code':self.tax_code, 'tax_nbr':self.tax_nbr, 'staff_id':self.staff_id, 'sys_type':'H', 'state_date':'/sysdate'})
def insertHandInvoiceDetail(self):
'''insert table hand_invoice_detail'''
invoice_detail = []
for key, value in self.hand_info.items():
dic = {'invoice_id':self.invoice_seq_id, 'region':key,
'content':value,
'sort':'0'}
invoice_detail.append(dic)
insert(self.oracle, 'hand_invoice_detail', invoice_detail,
len(invoice_detail))
def insertBillItemList(self):
'''insert table bill_item_list'''
bill_item = []
for i in self.bill_item_list:
dic = {'invoice_id':self.invoice_seq_id, 'region':'BillItemList',
'content':i, 'sort':self.bill_item_list.index(i)}
bill_item.append(dic)
insert(self.oracle, 'hand_invoice_detail', bill_item,
len(bill_item))
def testHandPrint(oracle):
dic = getTax(oracle, 22)
dic['staff_id'] = '22'
dic['Amountlower'] = '50'
dic['BillItemList'] = ['装机费', '就是要收你钱费']
dic['Amountupper'] = '人民币（大写） 贰拾壹元零壹分'
print handPrint(oracle, **dic)
if __name__ == "__main__":
test_oracle = Oracle()
testHandPrint(test_oracle)
test_oracle.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = use_tax.py
from update_ import update
from insert_ import insertLog
from get_tax import getTax
from oracle import Oracle
class UseTax:
def __init__(s, oracle, **args):
s.oracle = oracle
s.staff_id = args['staff_id']
s.tax_code = args['tax_code']
s.tax_nbr = args['tax_nbr']
s.reprint_flag = args.get('reprint_flag')
s.print_type = args.get('print_type')
s.sys_type = args['sys_type']
s.old_tax_code = args.get('old_tax_code')
s.old_tax_nbr = args.get('old_tax_nbr')
s.payment_id = args.get('payment_id')
s.state = args.get('state','use')
def useTax(s):
s.updatePool()
return s.get_next_tax()
def updatePool(s):
update_dic = {'state':s.state, 'state_date':'/sysdate', 'payment_id':s.payment_id, 'sys_type':s.sys_type, 'reprint_flag':s.reprint_flag}
where_dic = {'staff_id':s.staff_id, 'tax_code':s.tax_code, 'tax_nbr':s.tax_nbr, 'state':'instance'}
table_name = 'pool'
update(s.oracle, table_name, update_dic, where_dic, need_lock = True)
where_dic['state'] = s.state
add_info = {'oper_staff_id':s.staff_id, 'oper':s.state, 'oper_date':'/sysdate'}
insertLog(s.oracle, table_name, where_dic, add_info)
def get_next_tax(s):
result = getTax(s.oracle, s.staff_id)
if(result == None):
return {'tax_code':'-1', 'tax_nbr':'-1'}
return result
def useTax(oracle, **args):
use_tax = UseTax(oracle, **args)
return use_tax.useTax()
def test_useTax(oracle):
dic = getTax(oracle, 22)
dic['staff_id'] = '22'
dic['payment_id'] = '123456'
dic['sys_type'] = 'H'
print useTax(oracle, **dic)
if __name__ == '__main__':
oracle = Oracle()
test_useTax(oracle)
oracle.commit()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name=oracle.py
import os
import cx_Oracle
import sys
from read_ini import read_db_info
class Oracle():
''' open oracle connetction get table_name and index info '''
pool = None
def __init__(self):
if(Oracle.pool is None):
getPool()
self.db = Oracle.pool.acquire()
self.db.autocommit = False
def execute(self, sql, dic = None):
try:
sql = sql.encode('utf-8')
cursor = self.db.cursor()
query = None
if(dic == None):
query = cursor.execute(sql)
else:
query = cursor.execute(sql, dic)
if(query == None):
query = cursor.rowcount
cursor.close()
else:
query = query.fetchall()
cursor.close()
return query
except cx_Oracle.DatabaseError:
info = sys.exc_info()
oracle_info = str(info[1])
print oracle_info
if(oracle_info == 'ORA-00028: your session has been killed\n'):
getPool()
raise \
Exception('数据库连接出现问题，程序已自动重新连接.请重新操作')
else:
error = oracle_info+"\n"+sql
raise cx_Oracle.DatabaseError(error)
def executemany(self, sql, value):
try:
sql = sql.encode("utf-8")
cursor = self.db.cursor()
query = None
query = cursor.executemany(sql, value)
query = cursor.rowcount
cursor.close()
return query
except cx_Oracle.DatabaseError:
info = sys.exc_info()
oracle_info = str(info[1])
print oracle_info
if(oracle_info == 'ORA-00028: your session has been killed\n'):
getPool()
raise \
Exception('数据库连接出现问题，程序已自动重新连接.请重新操作')
else:
error = oracle_info+"\n"+sql
raise cx_Oracle.DatabaseError(error)
def commit(self):
self.db.commit()
def rollback(self):
self.db.rollback()
def __del__(self):
''' 释放 '''
Oracle.pool.release(self.db)
def getPool():
dic = read_db_info()
print 'start connect to %s' % dic['tns']
os.environ["NLS_LANG"] = "AMERICAN_AMERICA.UTF8"
Oracle.pool = cx_Oracle.SessionPool(user = dic['user'],
password = dic['password'], dsn = dic['tns'], min = 5, max = 50,
increment = 1, threaded = True)
def testOracle():
oracle = Oracle()
sql = "insert into bbs select 1,'bigzhu',1,sysdate from dual"
print oracle.execute(sql)
def testKillSession():
oracle = Oracle()
sql = "insert into bbs select 1,'bigzhu',1,sysdate from dual"
while 1:
print oracle.execute(sql)
if __name__ == "__main__":
testKillSession()
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = get_tax.py
from select_ import select
from oracle import Oracle
def getTax(oracle, staff_id):
where = {'staff_id':staff_id, 'state':'instance'}
from_sql = '''
from
(select *
from pool
where staff_id = :staff_id
and state = :state
order by to_number(tax_code), to_number(tax_nbr)
)
where rownum<2
'''
result = select(oracle, ['tax_code', 'tax_nbr'], from_sql, bind_dic = where)
if(result == None):
return result
else:
return result[0]
def test_getTax(oracle):
print getTax(oracle, '22')
if __name__ == "__main__":
oracle = Oracle()
test_getTax(oracle)
| Python |
#!/usr/bin/env python
#encoding=utf-8
import pyamf
from pyamf.amf3 import ByteArray
from twisted.internet.protocol import Protocol
from twisted.internet.protocol import Factory
from twisted.internet import reactor
from oracle import Oracle
from login import login
from exp import getExcInfo
from exp import getWarningInfo
from exp import Warning_
class SocketProtocol(Protocol):
ENCODING = pyamf.AMF3
TIMEOUT = 3
POLICY = '''
<cross-domain-policy>
<site-control permitted-cross-domain-policies="all"/>
<allow-access-from domain="127.0.0.1" to-ports="8000" />
</cross-domain-policy>
'''
def __init__(self):
self.started = False
self.encoder = pyamf.get_encoder(SocketProtocol.ENCODING)
def connectionMade(self):
self.factory.transports.append(self.transport)
if len(self.factory.transports) > self.factory.max_connections:
self.show_tip('%s个人连上来了,我干不动了,罢工!' % self.factory.max_connections)
self.transport.loseConnection()
return
#持久,不断开
#self.timeout_deferred = reactor.callLater(SocketProtocol.TIMEOUT, self.transport.loseConnection)
def connectionLost(self, reason):
self.factory.transports.remove(self.transport)
def dataReceived(self, data):
print 'transport peer =%s'% self.transport.getPeer()
if (data.startswith('<policy-file-request/>')):
self.transport.write(SocketProtocol.POLICY)
print SocketProtocol.POLICY
self.transport.loseConnection()
return
try:
received = self.read(data)
if(received['note'] == 'login'):
self.login(received)
except Warning_:
self.alert(getWarningInfo())
except Exception:
self.show_tip(getExcInfo())
def show_tip(self, strs, transport=None):
obj = {}
obj['note'] = 'show_tip'
obj['value'] = strs
self.write(obj, transport)
#self.transport.loseConnection()
def alert(self, strs):
obj = {}
obj['note'] = 'alert'
obj['value'] = strs
self.write(obj)
def login(self, received):
value = received['value']
oracle = Oracle()
return_value = {}
return_value['note'] = 'login_over'
return_value['value'] = login(oracle, **value)
self.bind_staff_transport(value['staff_id'], self.transport)
self.write(return_value)
def bind_staff_transport(self, staff_id, transport):
trans = self.factory.staff_transport_map.get(staff_id)
if(trans is not None):
self.show_tip('ip=%s 上有其它人用你的工号登上来了,你被踢出去了'%self.transport.getPeer().host, trans)
trans.loseConnection()
print 'check out'
self.factory.staff_transport_map[staff_id] = transport
print self.factory.staff_transport_map
def tell_every_one(self, dic):
for i in self.factory.transports:
self.write(dic, i)
def write(self, data, transport = None):
#print 'wirte %s' % data
self.encoder.writeElement(data)
if(transport is None):
self.transport.write(self.encoder.stream.getvalue())
else:
transport.write(self.encoder.stream.getvalue())
self.encoder.stream.truncate()
self.encoder.context.clear()
def read(self, data):
ba = ByteArray(data)
return ba.readObject()
class SocketFactory(Factory):
protocol = SocketProtocol
max_connections = 10
transports=[]
staff_transport_map = {}
#numProtocols = 0
if __name__ == '__main__':
#host = '135.32.89.104'
host = '127.0.0.1'
#host = '192.168.1.4'
app_port = 8002
print "Running Socket AMF gateway on %s:%s" % (host, app_port)
reactor.listenTCP(app_port, SocketFactory(), interface = host)
reactor.run()
| Python |
global bigzhu
def hello():
return 'hello %s'%bigzhu
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
from delete import delete
def addStaffRole(oracle, **args):
'''增加工号角色 dic: role_id, staff_id, oper_staff_id'''
insert_value = args.copy()
del insert_value['oper_staff_id']
where_dic = insert_value
select_colums = ['role_id','staff_id']
sql = 'from staff_role'
role_info = select(oracle, select_colums, sql, where_dic)
print role_info
if(role_info!= None):
raise Warning_, '角色%s己经挂到工号%s上了'%(role_info[0]['role_id'], role_info[0]['staff_id'] )
insert(oracle, 'staff_role', insert_value)
add_infos = {'oper':'add'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'staff_role', where_dic, add_infos)
def delStaffRole(oracle, **args):
'''删除工号角色 dic: role_id, staff_id, oper_staff_id'''
insert_value = args.copy()
del insert_value['oper_staff_id']
where_dic = insert_value
select_colums = ['role_id','staff_id']
sql = 'from staff_role'
role_info = select(oracle, select_colums, sql, where_dic)
print role_info
if(role_info == None):
raise Warning_, '角色%s工号%s己经不存在,无需删除'%(role_info[0]['role_id'], role_info[0]['staff_id'] )
add_infos = {'oper':'del'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'staff_role', where_dic, add_infos)
delete(oracle = oracle, table_name = 'staff_role', where_dic = where_dic)
def test_delStaffRole(oracle):
dic = {}
dic['role_id'] = '6'
dic['staff_id'] = '71'
dic['oper_staff_id'] = '22'
delStaffRole(oracle, **dic)
def test_addStaffRole(oracle):
dic = {}
dic['role_id'] = '6'
dic['staff_id'] = '71'
dic['oper_staff_id'] = '22'
addStaffRole(oracle, **dic)
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
#test_addStaffRole(oracle)
test_delStaffRole(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
''' 发票回滚 '''
from oracle import Oracle
from pool import selectPool
from datetime import datetime
from insert_ import insertLog
def roll(oracle, **args):
''' 发票回滚
tax_code
tax_nbr
oper_staff_id
remark
'''
sql = '''update pool p
set p.state = 'instance', p.state_date = sysdate
where p.tax_code = :tax_code
and p.tax_nbr = :tax_nbr
and p.state not in ('instance')
'''
dic_tmp = {}
dic_tmp['tax_code'] = args['tax_code']
dic_tmp['tax_nbr'] = args['tax_nbr']
row_count = oracle.execute(sql,dic_tmp)
if(row_count != 1):
raise Exception, '给出条件未能找到可以回滚的发票记录;update pool %s 条记录'%row_count
#取出 pool_id 顺便再次检查其是否更新成功
select_colums = ['pool_id',]
dic_tmp['state'] = 'instance'
pool_id = selectPool(oracle, select_colums, dic_tmp)
if(pool_id == None):
raise Exception, '给出条件未能找到可以回滚的发票记录;update pool 失败'
if(len(pool_id) != 1):
raise Exception, '状态同时为instance的记录有%s条'%len(pool_id)
#根据pool_id 插入 pool_log表
where_dic = {}
where_dic['pool_id'] = pool_id[0]['pool_id']
add_infos = {'oper':'roll'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'pool', where_dic, add_infos)
def test_rollTax():
oracle = Oracle()
roll(oracle, tax_code = '1234567', tax_nbr = '100204', oper_staff_id = 22)
oracle.commit()
if __name__ == "__main__":
test_rollTax()
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from insert_ import insertLog
from update_ import update
from exp import Warning_
class AdjustError:
def __init__(self, oracle, **args):
self.oracle = oracle
self.args = args
self.tax_code = args['tax_code']
self.tax_nbr = args['tax_nbr']
self.new_tax_code = args['new_tax_code']
self.new_tax_nbr = args['new_tax_nbr']
self.oper_staff_id = args['oper_staff_id']
self.and_the = "and state in('use', 'reverse', 'instance', 'abdicate')"
result = checkIsInstance(self.oracle, self.tax_code, self.tax_nbr,
self.and_the)
self.pool_id = result['pool_id']
self.state = result['state']
self.sys_type = result['sys_type']
result = checkIsInstance(oracle, self.new_tax_code, self.new_tax_nbr,
self.and_the)
self.be_pool_id = result['pool_id']
self.be_state = result['state']
self.be_sys_type = result['sys_type']
def adjustError(self):
self.checkCanAdjust(self.state)
self.updatePool()
self.updateInvoice()
def checkCanAdjust(self, state):
if(state != 'use' and state != 'reverse' and state != 'abdicate'):
raise Warning_,"发票代码 %s 发票号码%s 还未使用. 不用调整" % \
(self.tax_code, self.tax_nbr)
def updatePool(self):
table_name = 'pool'
#将要调的发票先置-1
update_dic = {'tax_nbr':'-1', 'tax_code':'-1'}
where_dic = {'pool_id':self.pool_id, 'tax_code':self.tax_code,
'tax_nbr':self.tax_nbr}
update(oracle = self.oracle, table_name = table_name, update_dic =
update_dic, where_dic = where_dic, and_the = self.and_the)
#将被影响的发票置之
update_dic = {'tax_nbr':self.tax_nbr, 'tax_code':self.tax_code}
where_dic = {'pool_id':self.be_pool_id, 'tax_code':self.new_tax_code,
'tax_nbr':self.new_tax_nbr}
update(oracle = self.oracle, table_name = table_name, update_dic =
update_dic, where_dic = where_dic, and_the = self.and_the)
where_dic = {'pool_id':self.be_pool_id}
add_infos = {'oper':'adjust', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, table_name, where_dic, add_infos)
#将-1的置之
update_dic = {'tax_nbr':self.new_tax_nbr,
'tax_code':self.new_tax_code}
where_dic = {'pool_id':self.pool_id, 'tax_code':'-1', 'tax_nbr':'-1'}
update(oracle = self.oracle, table_name = table_name, update_dic =
update_dic, where_dic = where_dic, and_the = self.and_the)
where_dic = {'pool_id':self.pool_id}
add_infos = {'oper':'adjust', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, table_name, where_dic, add_infos)
def updateInvoice(self):
table_name = 'e_invoice'
be_table_name = 'e_invoice'
if(self.sys_type == 'C'):
table_name = 'e_invoice_crm'
elif(self.sys_type == 'B'):
table_name = 'e_invoice_bill'
else:
raise Exception('取到的系统类型为%s,不正确'%self.sys_type)
if(self.be_state == 'use' or self.be_state == 'reverse' or
self.be_state == 'abdicate'):
if(self.be_sys_type == 'C'):
be_table_name = 'e_invoice_crm'
elif(self.sys_type == 'B'):
be_table_name = 'e_invoice_bill'
else:
raise Exception('取到的系统类型为%s,不正确'%self.be_sys_type)
update_dic = {'tax_nbr':'-1', 'tax_code':'-1'}
where_dic = {'tax_code':self.tax_code, 'tax_nbr':self.tax_nbr}
update(oracle = self.oracle, table_name = table_name, update_dic =
update_dic, where_dic = where_dic)
update_dic = {'tax_nbr':self.tax_nbr, 'tax_code':self.tax_code}
where_dic = {'tax_code':self.new_tax_code,
'tax_nbr':self.new_tax_nbr}
update(oracle = self.oracle, table_name = be_table_name, update_dic
= update_dic, where_dic = where_dic)
dic = {'pool_id':self.be_pool_id, 'new_tax_code':self.tax_code,
'new_tax_nbr':self.tax_nbr, 'tax_code':self.new_tax_code,
'tax_nbr':self.new_tax_nbr, 'oper_staff_id':self.oper_staff_id}
adjustLog(self.oracle, dic)
update_dic = {'tax_nbr':self.new_tax_nbr,
'tax_code':self.new_tax_code}
where_dic = {'tax_code':'-1', 'tax_nbr':'-1'}
update(oracle = self.oracle, table_name = table_name, update_dic =
update_dic, where_dic = where_dic)
self.args['pool_id'] = self.pool_id
adjustLog(self.oracle, self.args)
else:
sql = "update %s p set p.tax_code = '%s', p.tax_nbr = '%s' where \
tax_code = '%s' and tax_nbr = '%s'" % (table_name,
self.new_tax_code, self.new_tax_nbr, self.tax_code, self.tax_nbr)
row_count = self.oracle.execute(sql)
if(row_count != 1):
raise Exception('update %s表记录数%s'%(table_name, row_count))
self.args['pool_id'] = self.pool_id
adjustLog(self.oracle, self.args)
def adjustError(oracle, **args):
adjust_error = AdjustError(oracle, **args)
adjust_error.adjustError()
def checkIsInstance(oracle, tax_code, tax_nbr, and_the):
'''检查发票是否都上架了'''
select_colums = ['pool_id', 'state', 'sys_type']
sql = "from pool where tax_code = '%s' and tax_nbr = '%s' %s" % (tax_code,
tax_nbr, and_the)
result = select(oracle, select_colums, sql)
if(result == None):
raise Warning_('待调整发票 tax_code = %s, tax_nbr = %s 未能找到,\
请确定是否已上架.'%(tax_code, tax_nbr))
return result[0]
def adjustLog(oracle, dic):
sql = '''
insert
into adjust_log
(
adjust_id,
invoice_id,
old_invoice_id,
tax_code,
tax_nbr,
old_tax_code,
old_tax_nbr,
oper_date,
oper_staff_id,
pool_id,
old_pool_id
)
values
(
adjust_seq.nextval,
null,
null,
:new_tax_code,
:new_tax_nbr,
:tax_code,
:tax_nbr,
sysdate,
:oper_staff_id,
:pool_id,
null
)
'''
row_count = oracle.execute(sql, dic)
if(row_count != 1):
raise Exception('insert adjust_log表记录数%s'%row_count)
def testAdjustError():
from oracle import Oracle
oracle = Oracle()
dic = {'tax_code':'300', 'tax_nbr':'0012', 'new_tax_code':'003',
'new_tax_nbr':'0021', 'oper_staff_id':22}
adjustError(oracle, **dic)
if __name__ == "__main__":
testAdjustError()
| Python |
# -*- coding:UTF-8 -*-
from pyamf.remoting.client import RemotingService
import logging
logging.basicConfig(
level = logging.DEBUG,
format = '%(asctime)s %(levelname)-5.5s [%(name)s] %(message)s'
)
url = 'http://127.0.0.1:8001'
#url = 'http://135.33.9.54:8002'
client = RemotingService(url, logger = logging)
#client = RemotingService(url)
#service1 = client.getService('server.nullifyDistri')
#dic = {'oper_staff_id':71,'staff_id':'90'}
#print service1(dic)
#service1 = client.getService('instanceTax')
#dic = {'distri_id':1211, 'oper_staff_id':22, 'staff_id':22, 'tax_begin_nbr':'00001', 'tax_end_nbr':'50000'}
##dic = {'distri_id':1103, 'oper_staff_id':71, 'staff_id':71, 'tax_begin_nbr':'1', 'tax_end_nbr':'1'}
#print service1(dic)
service1 = client.getService('server.getOrg')
print service1('2').result
| Python |
# The default ``config.py``
def set_prefs(prefs):
"""This function is called before opening the project"""
# Specify which files and folders to ignore in the project.
# Changes to ignored resources are not added to the history and
# VCSs. Also they are not returned in `Project.get_files()`.
# Note that ``?`` and ``*`` match all characters but slashes.
# '*.pyc': matches 'test.pyc' and 'pkg/test.pyc'
# 'mod*.pyc': matches 'test/mod1.pyc' but not 'mod/1.pyc'
# '.svn': matches 'pkg/.svn' and all of its children
# 'build/*.o': matches 'build/lib.o' but not 'build/sub/lib.o'
# 'build//*.o': matches 'build/lib.o' and 'build/sub/lib.o'
prefs['ignored_resources'] = ['*.pyc', '*~', '.ropeproject',
'.hg', '.svn', '_svn', '.git']
# Specifies which files should be considered python files. It is
# useful when you have scripts inside your project. Only files
# ending with ``.py`` are considered to be python files by
# default.
#prefs['python_files'] = ['*.py']
# Custom source folders: By default rope searches the project
# for finding source folders (folders that should be searched
# for finding modules). You can add paths to that list. Note
# that rope guesses project source folders correctly most of the
# time; use this if you have any problems.
# The folders should be relative to project root and use '/' for
# separating folders regardless of the platform rope is running on.
# 'src/my_source_folder' for instance.
#prefs.add('source_folders', 'src')
# You can extend python path for looking up modules
#prefs.add('python_path', '~/python/')
# Should rope save object information or not.
prefs['save_objectdb'] = True
prefs['compress_objectdb'] = False
# If `True`, rope analyzes each module when it is being saved.
prefs['automatic_soa'] = True
# The depth of calls to follow in static object analysis
prefs['soa_followed_calls'] = 0
# If `False` when running modules or unit tests "dynamic object
# analysis" is turned off. This makes them much faster.
prefs['perform_doa'] = True
# Rope can check the validity of its object DB when running.
prefs['validate_objectdb'] = True
# How many undos to hold?
prefs['max_history_items'] = 32
# Shows whether to save history across sessions.
prefs['save_history'] = True
prefs['compress_history'] = False
# Set the number spaces used for indenting. According to
# :PEP:`8`, it is best to use 4 spaces. Since most of rope's
# unit-tests use 4 spaces it is more reliable, too.
prefs['indent_size'] = 4
# Builtin and c-extension modules that are allowed to be imported
# and inspected by rope.
prefs['extension_modules'] = []
# Add all standard c-extensions to extension_modules list.
prefs['import_dynload_stdmods'] = True
# If `True` modules with syntax errors are considered to be empty.
# The default value is `False`; When `False` syntax errors raise
# `rope.base.exceptions.ModuleSyntaxError` exception.
prefs['ignore_syntax_errors'] = False
# If `True`, rope ignores unresolvable imports. Otherwise, they
# appear in the importing namespace.
prefs['ignore_bad_imports'] = False
def project_opened(project):
"""This function is called after opening the project"""
# Do whatever you like here!
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
def update(oracle, table_name, update_dic, where_dic = {}, and_the = ' ', count
= 1, need_lock = False):
'''更新表'''
#时间
temp_dic = update_dic.copy()
sysdate = []
for k, v in temp_dic.iteritems():
if(v == '/sysdate'):
del update_dic[k]
sysdate.append(' %s = sysdate '%k)
sql = "update %s set " % table_name
values = ["%s = :%s" % (k, k+'_bigzhu') for k in update_dic.keys()]
values.extend(sysdate)
sql += ','.join(values)
new_update_dic = {}
for i in update_dic.keys():
new_update_dic[i+'_bigzhu'] = update_dic[i]
where = ' where 1 = 1 '
wheres = ["and %s = :%s" % (k, k) for k in where_dic.keys()]
where += ' '.join(wheres)
where += ' '+and_the
sql += where
#合并两个字典
new_update_dic.update(where_dic)
if(need_lock):
lock(oracle, table_name, where, count, where_dic)
row_count = oracle.execute(sql, new_update_dic)
if(row_count != count and count != 0):
raise Exception('应update \
%s表%s下,实际update了%s,所以报错了'%(table_name, count, row_count))
return row_count
def lock(oracle, table_name, where, count, where_dic):
sql = 'select * from %s %s for update nowait' % (table_name, where)
query = oracle.execute(sql, where_dic)
if(len(query) != count and len(query) != 0):
raise Exception, '锁住记录数过多%s'%len(query)
def test_update():
oracle = Oracle()
where_dic = {'staff_id':'71',}
update_dic = {'staff_desc':'bigzhu','state_date':'/sysdate'}
table_name = 'staff'
print update(oracle = oracle, table_name = table_name, update_dic =
update_dic, and_the = ' and staff_id = 71', need_lock = True)
#oracle.commit()
if __name__ == "__main__":
test_update()
#oracle.rollback()
| Python |
# -*- coding:UTF-8 -*-
import sys
if(len(sys.argv) == 1):
raise Exception,'要输入表名'
table_name = sys.argv[1]
print ''
print 'create table %s_log as select * from %s where \
rownum<0;' % (table_name,table_name)
print ''' -- Add/modify columns
alter table %s_LOG add oper_staff_id NUMBER(12);
alter table %s_LOG add oper VARCHAR2(100);
alter table %s_LOG add oper_date date;
-- Add comments to the columns
comment on column %s_LOG.oper_staff_id
is '操作工号';
comment on column %s_LOG.oper
is '操作';
comment on column %s_LOG.oper_date
is '操作日期';
'''%(table_name, table_name, table_name, table_name, table_name, table_name)
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
def delete(oracle, table_name, where_dic = {}, and_the = ' ', count = 1):
'''更新表'''
sql = "delete from %s " % table_name
where = ' where 1 = 1 '
wheres = ["and %s = :%s" % (k, k) for k in where_dic.keys()]
where += ' '.join(wheres)
where += ' '+and_the
sql += where
row_count = oracle.execute(sql, where_dic)
if(row_count!= count):
raise Exception, '应delete \
%s表%s下,实际只delete了%s,所以报错了' % (table_name, count, row_count)
return row_count
def testDelete(oracle):
where_dic = {'pool_id':'1303324',}
table_name = 'pool'
print delete(oracle = oracle, table_name = table_name, and_the = ' and \
pool_id = 1303324')
if __name__ == "__main__":
test_oracle = Oracle()
testDelete(test_oracle)
#oracle.rollback()
| Python |
# -*- coding:UTF-8 -*-
import os
import re
import sys
def get_pid(pid_name):
file_name = pid_name+'.pid'
f = open(file_name)
pid = f.read()
print "get %s's pid = %s"%(file_name,pid)
f.close()
return pid
def kill(pid,type = ''):
cmd = "kill %s %s"%(type,pid)
print cmd
os.system(cmd)
def rm(file_name):
cmd = "rm -f %s "%(file_name)
print cmd
os.system(cmd)
#是否还在
def check(pid):
cmd = 'ps -ef|grep %s'%pid
f = os.popen(cmd)
txt = f.read()
f.close()
regex = re.compile(r'python')
still_run = regex.findall(txt)
if(len(still_run)!= 0):
return True
else:
return False
if __name__ == "__main__":
if(len(sys.argv) == 1):
raise Exception,'python stop.py pid名字'
pid_name = sys.argv[1]
pid = get_pid(pid_name)
kill(pid)
while(check(pid)):
kill(pid,'-9')
print '进程%s已经不存在'%pid
rm(pid_name+'.pid')
| Python |
#!/usr/bin/env python
#encoding=utf-8
import pyamf
from pyamf.amf3 import ByteArray
from twisted.internet.protocol import Protocol
from twisted.internet.protocol import Factory
from twisted.internet import reactor
from oracle import Oracle
from login import login
from exp import getExcInfo
from exp import getWarningInfo
from exp import Warning_
class SocketProtocol(Protocol):
ENCODING = pyamf.AMF3
TIMEOUT = 3
POLICY = '''
<cross-domain-policy>
<site-control permitted-cross-domain-policies="all"/>
<allow-access-from domain="127.0.0.1" to-ports="8000" />
</cross-domain-policy>
'''
def __init__(self):
self.started = False
self.encoder = pyamf.get_encoder(SocketProtocol.ENCODING)
def connectionMade(self):
self.factory.transports.append(self.transport)
if len(self.factory.transports) > self.factory.max_connections:
self.show_tip('%s个人连上来了,我干不动了,罢工!' % self.factory.max_connections)
self.transport.loseConnection()
return
#持久,不断开
#self.timeout_deferred = reactor.callLater(SocketProtocol.TIMEOUT, self.transport.loseConnection)
def connectionLost(self, reason):
self.factory.transports.remove(self.transport)
def dataReceived(self, data):
print 'transport peer =%s'% self.transport.getPeer()
if (data.startswith('<policy-file-request/>')):
self.transport.write(SocketProtocol.POLICY)
print SocketProtocol.POLICY
self.transport.loseConnection()
return
try:
received = self.read(data)
if(received['note'] == 'login'):
self.login(received)
except Warning_:
self.alert(getWarningInfo())
except Exception:
self.show_tip(getExcInfo())
def show_tip(self, strs, transport=None):
obj = {}
obj['note'] = 'show_tip'
obj['value'] = strs
self.write(obj, transport)
#self.transport.loseConnection()
def alert(self, strs):
obj = {}
obj['note'] = 'alert'
obj['value'] = strs
self.write(obj)
def login(self, received):
value = received['value']
oracle = Oracle()
return_value = {}
return_value['note'] = 'login_over'
return_value['value'] = login(oracle, **value)
self.bind_staff_transport(value['staff_id'], self.transport)
self.write(return_value)
def bind_staff_transport(self, staff_id, transport):
trans = self.factory.staff_transport_map.get(staff_id)
if(trans is not None):
self.show_tip('ip=%s 上有其它人用你的工号登上来了,你被踢出去了'%self.transport.getPeer().host, trans)
trans.loseConnection()
print 'check out'
self.factory.staff_transport_map[staff_id] = transport
print self.factory.staff_transport_map
def tell_every_one(self, dic):
for i in self.factory.transports:
self.write(dic, i)
def write(self, data, transport = None):
#print 'wirte %s' % data
self.encoder.writeElement(data)
if(transport is None):
self.transport.write(self.encoder.stream.getvalue())
else:
transport.write(self.encoder.stream.getvalue())
self.encoder.stream.truncate()
self.encoder.context.clear()
def read(self, data):
ba = ByteArray(data)
return ba.readObject()
class SocketFactory(Factory):
protocol = SocketProtocol
max_connections = 10
transports=[]
staff_transport_map = {}
#numProtocols = 0
if __name__ == '__main__':
#host = '135.32.89.104'
host = '127.0.0.1'
#host = '192.168.1.4'
app_port = 8002
print "Running Socket AMF gateway on %s:%s" % (host, app_port)
reactor.listenTCP(app_port, SocketFactory(), interface = host)
reactor.run()
| Python |
# -*- coding:UTF-8 -*-
import ConfigParser
def read_db_info():
config = ConfigParser.ConfigParser()
dic = {}
cfg_file = open('im.ini','r')
config.readfp(cfg_file)
dic['user'] = config.get('db_info','user')
dic['password'] = config.get('db_info','password')
dic['tns'] = config.get('db_info','tns')
return dic
if __name__ == "__main__":
print read_db_info()
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
import xml.etree.ElementTree as ElementTree
from twisted.internet import defer
from select_ import select
from insert_ import insert
from insert_ import insertLog
from datetime import datetime
from update_ import update
from exp import Warning_
def getOrg(oracle, dic):
''' 从数据库中获取机构和点信息 '''
for k, v in dic.items():
exec "%s = '%s'"%(k,v)
org_dic = {}
sql = '''
select id, name, parent_id, type
from org
connect by prior id = parent_id
start with id in
(select parent_id
from org
where id = %s)'''%id
select_result = oracle.execute(sql)
#建立根节点
root = ElementTree.Element('root')
tree = ElementTree.ElementTree(root)
org_dic["root"] = root
'id, name, parent_id, type'
for bss_org in select_result:
id = bss_org[0]
name = bss_org[1]
parent_id = bss_org[2]
type = bss_org[3]
if(parent_id == None):
parent_element = root
else:
parent_element = org_dic.get(parent_id)
if(parent_element == None):
parent_element = root
element = ElementTree.SubElement(parent_element, 'n')
org_dic[id] = element
if(id != None):
element.set("id", str(id))
element.set("parent_id", str(parent_id))
element.set("name", name)
element.set("type", type)
return root.getchildren()[0]
def test_getOrg(oracle):
element = getOrg(oracle, {'id':2})
print ElementTree.tostring(element)
def getOrgID(oracle):
'''给出最小的一个还未用的org_id'''
select_colums = ['id']
sql = ''' from (SELECT min(id), max(id)+1 id
FROM (SELECT id,
TO_NUMBER(id) -
(ROW_NUMBER() OVER(ORDER BY id)) DIF
FROM org)
GROUP BY DIF)
where rownum < 2'''
return select(oracle, select_colums, sql)
def test_getOrgID(oracle):
print getOrgID(oracle)
def addOrg(oracle, dic):
'''depend on flex'''
for k, v in dic.items():
exec "%s = '%s'"%(k,v)
print dic.__doc__
if('id' in dic):
id = dic['id']
else:
select_result = select(oracle, ['org_seq.nextval'], 'from dual')
id = select_result[0]['nextval']
dic['id'] = id;
del dic['oper_staff_id']
insert(oracle, 'org', dic)
add_infos = {'oper':'add', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
insertLog(oracle, 'org', {'id':id}, add_infos)
def test_addOrg(oracle):
dic = {'id':'5','name':'bigzhu', 'type':'org', 'parent_id':4, 'oper_staff_id':1}
element = addOrg(oracle, dic)
def hasChrild(oracle, id):
return select(oracle, ['id'], 'from org',where_dic = {'parent_id':id})
def delOrg(oracle, args):
'''id, oper_staff_id'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
if(hasChrild(oracle, id)!= None):
raise Warning_,'请先删除机构下的其他信息'
add_infos = {'oper':'del', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
insertLog(oracle, 'org', {'id':id}, add_infos)
sql = 'delete from org where id = %s'%id
row_count = oracle.execute(sql)
if(row_count!= 1):
raise Exception,'删除机构%s %s个,出现异常'%(id, row_count)
def test_delBssOrg(oracle):
dic = {'bss_org_id':87354}
delBssOrg(oracle,**dic)
def changeRetail(oracle, dic):
''' id, flex_id, name, score, value, num'''
for k, v in dic.items():
exec "%s = '%s'"%(k,v)
where_dic = {'id':id, 'flex_id':flex_id}
update_dic = {'num':num, 'name':name, 'score':score, 'value':value, 'state_date':'/sysdate'}
count = update(oracle = oracle, table_name = 'retail_detail', update_dic = update_dic, where_dic = where_dic, count = 0)
if(count == 0):
dic['state_date'] = '/sysdate'
insert(oracle, 'retail_detail', dic)
#add_infos = {'oper':'add', 'oper_staff_id':oper_staff_id, 'oper_date':'/sysdate'}
#insertLog(oracle, 'org', {'id':id}, add_infos)
def getRetailInfo(oracle, dic):
''' retail_id '''
for k, v in dic.items():
exec "%s = '%s'"%(k,v)
return select(oracle, ['flex_id', 'name', 'score', 'value','num' ], 'from retail_detail', {'id':retail_id})
def test_getRetailInfo(oracle):
dic = {'retail_id':1111}
getRetailInfo(oracle, dic)
if __name__ == "__main__":
oracle = Oracle()
#test_getOrg(oracle)
#test_addOrg(oracle)
test_getRetailInfo(oracle)
#test_getOrgID(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
import cx_Oracle
#cx_Oracle.CLOB
def addBbs(oracle, dic):
cursor = oracle.db.cursor()
cursor.setinputsizes(bbs_content = cx_Oracle.CLOB)
dic['bbs_content'] = str(dic['bbs_content'])
update_sql = "update bbs b set b.bbs_content = b.bbs_content||:bbs_content \
where trunc(b.created_date,'mi') = trunc(sysdate,'mi')"
cursor.execute(update_sql, dic)
row_count = cursor.rowcount
if(row_count == 0):
cursor.execute("insert into bbs(bbs_id,bbs_content, created_date)\
values ( bbs_seq.nextval,:bbs_content,sysdate)", dic)
row_count = cursor.rowcount
if(row_count == 0):
cursor.close()
raise Exception('未能正确插入交流信息')
cursor.close()
del dic['bbs_content']
def selectBbs(oracle, **args):
bbs_id = args['bbs_id']
values = []
sql = "select bbs_id, bbs_content, to_char(created_date, 'YYYY/mm/dd') \
from bbs where trunc(created_date) = trunc(sysdate) and bbs_id> = %s order \
by bbs_id " % bbs_id
sql = sql.encode("utf-8")
cursor = oracle.db.cursor()
cursor.execute(sql)
for rows in cursor:
dic = {}
dic['bbs_id'] = str(rows[0])
dic['bbs_content'] = str(rows[1])
dic['created_date'] = str(rows[2])
values.append(dic)
cursor.close()
return values
def testSelectBbs():
oracle = Oracle()
dic = {"bbs_id":9}
print selectBbs(oracle, **dic)
def testAddBbs():
oracle = Oracle()
dic = {"bbs_content":"我汗"}
addBbs(oracle, dic)
oracle.commit()
if __name__ == "__main__":
#test_addBbs()
testSelectBbs()
| Python |
# -*- coding:UTF-8 -*-
''' 入库发票作废 '''
from oracle import Oracle
from update_ import update
from datetime import datetime
from insert_ import insertLog
def nullifyDistri(oracle, **args):
''' 入库发票作废
distri_id
oper_staff_id
remark
'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
updateToNullify(oracle, distri_id, oper_staff_id )
addDistriLog(oracle, distri_id, oper_staff_id)
def updateToNullify(oracle, distri_id, oper_staff_id):
'''更新in为nullify'''
update_dic = {'state':'nullify','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id, 'staff_id':oper_staff_id}
and_the = "and state in('in','hold')"
update(oracle, 'distri', update_dic, where_dic, and_the = and_the)
def addDistriLog(oracle, distri_id, oper_staff_id):
where_dic = {}
where_dic['distri_id'] = distri_id
add_infos = {'oper':'nullify'}
add_infos['oper_staff_id'] = oper_staff_id
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def test_nullifyDistri():
oracle = Oracle()
dic = {'distri_id':'1105', 'oper_staff_id':71, 'remark':'作废'}
print nullifyDistri(oracle, **dic)
oracle.commit()
if __name__ == "__main__":
test_nullifyDistri()
#test_getPoolId()
| Python |
#! /usr/bin env python
#encoding=utf-8
#file_name = print.py
from oracle import Oracle
import seq
def getPrintSeq():
'''get print seq from '''
print_seq = seq.getSeq('print_seq')
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from types import StringType
from types import ListType
def insert(oracle, table_name, insert_value, count = 1):
''' insert sql 是根据第一行的內容来拼的.
如果一次插入多行,且插入列与第一行不同(有更的或者更少列插入),那么不要用这个函数.
'''
is_list = False
if(type(insert_value) == ListType):
is_list = True
if(is_list):
row_count = insertMany(oracle, table_name, insert_value)
else:
row_count = insertOne(oracle, table_name, insert_value)
if(row_count != count and count != 0):
raise Exception('应插%s表%s下,实际只插了%s下,所以报错了'%(table_name, count, row_count))
return row_count
def testInsert(oracle):
insert_value = [{'pool_id':1, 'state_date':'/sysdate'},
{'pool_id':2,'state_date':'/sysdate'}]
print insert(oracle, 'pool', insert_value, len(insert_value))
def insertMany(oracle, table_name, insert_value):
sql = getSql(table_name, insert_value[0])
for i in insert_value:
delSysdate(i)
return oracle.executemany(sql, insert_value)
def insertOne(oracle, table_name, insert_value):
sql = getSql(table_name, insert_value)
delSysdate(insert_value)
return oracle.execute(sql, insert_value)
def delSysdate(insert_dic):
''' 删除 /sysdate 因为sql中用 sysdate 代替了 '''
for key in [k for k, v in insert_dic.iteritems() if v == '/sysdate']:
del insert_dic[key]
def getSql(table_name, insert_dic):
keys = []
values = []
#temp_dic = insert_dic.copy()
for k, v in insert_dic.iteritems():
keys.append(k)
if(v == '/sysdate'):
#del insert_dic[k]
values.append('sysdate')
else:
values.append(':%s'%k)
sql = "insert into %s ( " % table_name
sql += ','.join(keys)
sql += ') values('
sql += ','.join(values)
sql += ')'
return sql
def insertLog(oracle, table_name, where_dic, add_infos, and_the = '', count =
1):
'''插入log表'''
column_names = getTableColumnNames(oracle, table_name)
columns = []
for i in column_names:
columns.append(i['column_name'].lower())
column_names_str = ''
column_names_str += ', '.join(columns)
add_infos_str = ', '
add_infos_str += ', '.join(add_infos.keys())
#add_infos_bind = [":%s"%k for k in add_infos.keys()]
add_infos_bind = []
temp_dic = add_infos.copy()
for k, v in temp_dic.iteritems():
if(v == '/sysdate'):
del add_infos[k]
add_infos_bind.append('sysdate')
else:
add_infos_bind.append(':%s'%k)
add_infos_bind_str = ', '
add_infos_bind_str += ', '.join(add_infos_bind)
where_dic_str = ''
for i, j in(where_dic.items()):
if (type(j) is StringType):
where_dic_str += " and %s = '%s'" % (i, j)
else:
where_dic_str += ' and %s = %s' % (i, j)
sql = 'insert into '+table_name+'_log('
sql += column_names_str+add_infos_str+') select \
'+column_names_str+add_infos_bind_str
sql += ' from '+table_name+' where 1 = 1 '+where_dic_str
sql += and_the
row_count = oracle.execute(sql, add_infos)
if(row_count != count and count != 0):
raise Exception('应插%s表%s下,实际只插了%s下,所以报错了' %
(table_name+'_log', count, row_count))
return row_count
def getTableColumnNames(oracle, table_name):
'''查询表有哪些字段'''
select_colums = ['column_name']
sql = 'from user_tab_columns'
where_dic = {}
where_dic['table_name'] = table_name.upper()
column_names = select(oracle, select_colums, sql, where_dic)
if(column_names == None):
raise Exception, '表%s不存在'%(table_name)
return column_names
def test_insertLog(oracle):
#select_colums = ['pool_id', 'tax_code', 'tax_nbr']
#where_dic = {"tax_code":"1111",}
#print selectPool(oracle, select_colums, where_dic)
insert_dic = {'bss_org_id':'1', 'staff_id':'40071', 'staff_desc':'bigzhu'}
table_name = 'staff'
add_infos = {'oper':'del', 'oper_staff_id':71}
where_dic = {'staff_id':71}
print insertLog(oracle, table_name, where_dic, add_infos)
if __name__ == "__main__":
#test_insertLog(oracle)
testInsert()
| Python |
#!/usr/bin/env python
#encoding=utf-8
import hashlib
from select_ import select
from update_ import update
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
def login(oracle, **args):
'''登录工号 staff_id, passwd'''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
select_colums = ['passwd', 'staff_desc', 'staff_id', 'state']
sql = 'from staff where staff_id = %s'%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
raise Warning_,'工号%s不存在'%staff_id
staff_info = result[0]
#工号是否有效
if(staff_info['state'] == '0'):
raise Warning_,'这个工号已经被管理员删除了,有疑问请联系管理员!'
#加密
m = hashlib.md5()
m.update(passwd)
in_passwd = m.hexdigest()
if(staff_info['passwd'] == None):
raise Warning_,'这个工号竟然没设密码!'
if(staff_info['passwd'].upper()!= in_passwd.upper()):
raise Warning_,'密码错误!'
select_colums = ['r.name role_name', 'r.role_id']
sql = '''from staff_role sr,role r
where sr.staff_id = %s
and sr.role_id = r.role_id
'''%staff_id
result = select(oracle, select_colums, sql)
if(result == None):
#raise Warning_,'工号%s没有角色或者机构'%staff_id
result = [staff_info]
else:
result[0].update(staff_info)
select_colums = ['b.name bss_org_name', 'b.bss_org_id']
sql = '''
from staff s, bss_org b
where s.bss_org_id = b.bss_org_id
and s.staff_id = %s
'''%staff_id
bss_info = select(oracle, select_colums, sql)
if(bss_info == None):
raise Warning_,'工号%s没有机构'%staff_id
else:
result[0].update(bss_info[0])
return result
def test_loginStaff(oracle):
print login(oracle, staff_id = '22', passwd = 'bigzhu')
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
test_loginStaff(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from pyamf.remoting.gateway.wsgi import WSGIGateway
from pyamf.remoting.gateway import expose_request
from twisted.web import server
from twisted.web.wsgi import WSGIResource
from twisted.python.threadpool import ThreadPool
from twisted.internet import reactor
from twisted.application import service, strports
import sys
reload(sys)
sys.setdefaultencoding('utf-8')
import logging
logging.basicConfig(level = logging.ERROR, format = '%(asctime)s %(levelname)-5.5s [%(name)s] %(message)s')
#logging.basicConfig(level = logging.DEBUG, format = '%(asctime)s %(levelname)-5.5s [%(name)s] %(message)s')
from im_server import Server
im_server = Server()
from im_server import Retail
retail = Retail()
services = {
'server':im_server,
'retail':retail
}
# Create a dictionary mapping the service namespaces to a function
# or class instance
# Create and start a thread pool,
wsgiThreadPool = ThreadPool()
wsgiThreadPool.start()
# ensuring that it will be stopped when the reactor shuts down
reactor.addSystemEventTrigger('after', 'shutdown', wsgiThreadPool.stop)
# PyAMF gateway
gateway = WSGIGateway(services, logger = logging, expose_request = False, debug = True)
# Create the WSGI resource
wsgiAppAsResource = WSGIResource(reactor, wsgiThreadPool, gateway)
site = server.Site(wsgiAppAsResource)
reactor.suggestThreadPoolSize(5000)
# Hooks for twistd
application = service.Application('Invoice Mananger Remoting Server')
#server = strports.service('tcp:8002', site)
#server.setServiceParent(application)
| Python |
#!/usr/bin/python
#encoding=utf-8
#file_name = hand.py
from seq import getSeq
from oracle import Oracle
from get_tax import getTax
from insert_ import insert
from use_tax import useTax
def handPrint(oracle, **args):
'''手工发票'''
hand = Hand(oracle, **args)
hand.recordHandPrint()
args['sys_type'] = 'H'
args['state'] = 'pre-use'
return useTax(oracle, **args)
class Hand:
def __init__(self, oracle, **args):
self.oracle = oracle
self.tax_nbr = args['tax_nbr']
self.tax_code = args['tax_code']
self.staff_id = args['staff_id']
self.bill_item_list = args.pop('BillItemList')
self.hand_info = args
self.invoice_seq_id = int(getSeq(self.oracle,'invoice_seq'))
def recordHandPrint(self):
self.insertHandInvoice()
self.insertHandInvoiceDetail()
self.insertBillItemList()
def insertHandInvoice(self):
'''insert table hand_invoice'''
insert(self.oracle, 'hand_invoice', {'invoice_id':self.invoice_seq_id, 'tax_code':self.tax_code, 'tax_nbr':self.tax_nbr, 'staff_id':self.staff_id, 'sys_type':'H', 'state_date':'/sysdate'})
def insertHandInvoiceDetail(self):
'''insert table hand_invoice_detail'''
invoice_detail = []
for key, value in self.hand_info.items():
dic = {'invoice_id':self.invoice_seq_id, 'region':key,
'content':value,
'sort':'0'}
invoice_detail.append(dic)
insert(self.oracle, 'hand_invoice_detail', invoice_detail,
len(invoice_detail))
def insertBillItemList(self):
'''insert table bill_item_list'''
bill_item = []
for i in self.bill_item_list:
dic = {'invoice_id':self.invoice_seq_id, 'region':'BillItemList',
'content':i, 'sort':self.bill_item_list.index(i)}
bill_item.append(dic)
insert(self.oracle, 'hand_invoice_detail', bill_item,
len(bill_item))
def testHandPrint(oracle):
dic = getTax(oracle, 22)
dic['staff_id'] = '22'
dic['Amountlower'] = '50'
dic['BillItemList'] = ['装机费', '就是要收你钱费']
dic['Amountupper'] = '人民币（大写） 贰拾壹元零壹分'
print handPrint(oracle, **dic)
if __name__ == "__main__":
test_oracle = Oracle()
testHandPrint(test_oracle)
test_oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from twisted.web import static, server
from twisted.application import service, internet
from twisted.application import service, strports
path = '/acct/flex4/bin'
root = static.File("/invoice/flex4/bin/")
root.putChild("InvoiceSysOperateHelp.doc", static.File(path+"/InvoiceSysOperateHelp.doc"))
root = static.File(path)
root.putChild("", static.File(path+"/InvoiceManager.html"))
root.putChild("swflash.cab", static.File(path+"/swflash.cab"))
root.putChild("swfobject.js", static.File(path+"/swfobject.js"))
application = service.Application('电子发票管理')
site = server.Site(root)
sc = service.IServiceCollection(application)
#i = internet.TCPServer(port, site)
#i.setServiceParent(sc)
#print "start static at port "+port
| Python |
# -*- coding:UTF-8 -*-
from select_ import select
from insert_ import insert
from insert_ import insertLog
from exp import Warning_
from types import StringType
from types import UnicodeType
from staff import upperLevel
from update_ import update
from public import addZero
from public import getOperType
from twisted.python import log
def getStaffId(oracle, select_colums,where_dic):
''' 取得当前持有这个发票资源的工号 '''
sql = ' from distri '
select_result = select(oracle, select_colums,sql,where_dic)
distri_id = where_dic['distri_id']
if(select_result == None):
raise Exception('根据distri_id = %s 找不到发票持有者'%distri_id)
return select_result
def getNextVal(oracle):
'''获得最新的distri_id'''
sql = ' select distri_seq.nextval from dual '
select_result = oracle.execute(sql)
for select_info in select_result:
return str(select_info[0]);
def checkIfExist(oracle, **args):
'''检查号段是否重叠'''
select_colums = ['distri_id', 'tax_code', 'tax_begin_nbr', 'tax_end_nbr', 'staff_id']
sql = '''
from distri
where 1 = 1
and tax_code in (:tax_code)
and ((to_number(tax_begin_nbr) = to_number(:tax_begin_nbr) or
to_number(tax_end_nbr) = to_number(:tax_begin_nbr) or
to_number(tax_end_nbr) = to_number(:tax_end_nbr) or
to_number(tax_begin_nbr) = to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) > to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) < to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) < to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) < to_number(:tax_end_nbr) and
to_number(tax_end_nbr) > to_number(:tax_begin_nbr)) or
(to_number(tax_begin_nbr) > to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) > to_number(:tax_end_nbr) and
to_number(tax_begin_nbr) < to_number(:tax_end_nbr)) or
(to_number(tax_begin_nbr) < to_number(:tax_begin_nbr) and
to_number(tax_end_nbr) > to_number(:tax_end_nbr)))
and state in ('instance','hold','in','inFromCRM')
'''
select_info = select(oracle, select_colums, sql, bind_dic = args)
if(select_info!= None):
select_info = select_info[0]
return '号段有重叠,已存在发票代码:%s 开始号码:%s,结束号码:%s,属于工号%s'%(select_info['tax_code'], select_info['tax_begin_nbr'], select_info['tax_end_nbr'], select_info['staff_id'])
else:
return "0"
'''
select_result = oracle.execute(sql, args)
for select_info in select_result:
print select_info;
raise Warning_, '号段有重叠,已存在开始号码:%s,结束号码:%s,属于工号%s'%(select_info[2], select_info[3], select_info[4])
'''
def addDistri(oracle, **args):
result = checkIfExist(oracle, tax_code = args['tax_code'], tax_begin_nbr = args['tax_begin_nbr'], tax_end_nbr = args['tax_end_nbr'])
if(result != "0"):
raise Warning_, result
dic = {}
dic['distri_id'] = getNextVal(oracle)
dic['parent_distri_id'] = '-1'
dic['tax_code'] = args['tax_code']
dic['tax_begin_nbr'] = args['tax_begin_nbr']
dic['tax_end_nbr'] = args['tax_end_nbr']
dic['sys_type'] = 'B'
dic['state'] = 'in'
dic['state_date'] = '/sysdate'
dic['staff_id'] = args['staff_id']
insert(oracle, 'distri', dic)
where_dic = {}
where_dic['distri_id'] = dic['distri_id']
add_infos = {'oper':'add'}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def getDistriInfo(oracle, distri_id):
'''获取持有发票的distri信息'''
select_colums = ['staff_id', 'tax_begin_nbr', 'tax_end_nbr', 'tax_code']
where_dic = {}
where_dic['distri_id'] = distri_id
#where_dic['state'] = 'hold'
select_result = getStaffId(oracle, select_colums, where_dic)
return select_result[0]
def checkBeginEndNbr(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr):
'''检查指定的发票号段是否合法'''
if(tax_begin_nbr == None):
raise Exception,'不能仅指定结束号码 = %s,而不指定开始号码 = %s'%(tax_end_nbr, tax_begin_nbr)
if(tax_end_nbr == None):
raise Exception,'不能仅指定开始号码 = %s,而不指定结束号码 = %s'%(tax_begin_nbr, tax_end_nbr)
if(int(tax_begin_nbr)<int(hold_tax_begin_nbr)):
raise Exception,'要回收开始号码%s,比持有的开始号码%s还要小,非法数据'%(tax_begin_nbr, hold_tax_begin_nbr)
if(int(tax_end_nbr)>int(hold_tax_end_nbr)):
raise Exception,'要回收结束号码%s,比持有的结束号码%s还要大,非法数据'%(tax_end_nbr, hold_tax_end_nbr)
def distriTax(oracle, **args):
'''下发发票
distri_id;
staff_id;
tax_begin_nbr;
tax_end_nbr;
tax_code;
oper_staff_id;
'''
#def insertDistriLog(oracle, distri_id, oper_staff_id, oper, state):
def insertDistriLog(oracle, **args):
'''日志记录'''
where_dic = {}
where_dic['distri_id'] = args['distri_id']
add_infos = {'oper':args['oper']}
add_infos['oper_staff_id'] = args['oper_staff_id']
add_infos['oper_date'] = '/sysdate'
insertLog(oracle, 'distri', where_dic, add_infos)
def insertDistriAsSplit(oracle, new_distri_id, distri_id, staff_id, tax_begin_nbr = 'tax_begin_nbr', tax_end_nbr = 'tax_end_nbr'):
'''向distri插入新的记录,用于拆分'''
dic = {}
dic['new_distri_id'] = new_distri_id
dic['distri_id'] = distri_id
dic['staff_id'] = staff_id
if(tax_begin_nbr!= 'tax_begin_nbr'):
dic['tax_begin_nbr'] = tax_begin_nbr
tax_begin_nbr = ':tax_begin_nbr'
if(tax_end_nbr!= 'tax_end_nbr'):
dic['tax_end_nbr'] = tax_end_nbr
tax_end_nbr = ':tax_end_nbr'
sql = '''
insert
into distri
(
distri_id,
parent_distri_id,
tax_code,
tax_begin_nbr,
tax_end_nbr,
bss_org_id,
sys_type,
state,
state_date,
staff_id
)
select
:new_distri_id,
distri_id,
tax_code,
%s,
%s,
null,
sys_type,
'hold',
sysdate,
:staff_id
from distri where distri_id = :distri_id
'''%(tax_begin_nbr, tax_end_nbr)
row_count = oracle.execute(sql, dic)
if(row_count != 1):
raise Exception, '未能生成新的distri记录 %s 条记录 distri_id = %s'%(row_count,distri_id)
def test_checkIfExist(oracle):
print checkIfExist(oracle, tax_code = '1', tax_begin_nbr = '1', tax_end_nbr = '1')
def test_getStaffId(oracle):
select_colums = ['staff_id']
where_dic = {"distri_id":"1111",'state':'a'}
print getStaffId(oracle,select_colums,where_dic)
def test_addDistri(oracle):
addDistri(oracle, tax_code = 'bigzhu', tax_begin_nbr = '001', tax_end_nbr = '999', staff_id = 71, oper_staff_id = 22)
def distriTax(oracle, **args):
'''发票下发 staff_id, oper_staff_id distri_id tax_begin_nbr tax_end_nbr '''
for k, v in args.items():
exec "%s = '%s'"%(k,v)
distri_info = getDistriInfo(oracle, distri_id)
hold_staff_id = distri_info['staff_id']
args['hold_staff_id'] = hold_staff_id
if(str(hold_staff_id) == str(staff_id)):
raise Exception,'发票己经是工号%s的了,再下发没意义的,不要乱搞了'%staff_id
is_upper_staff = upperLevel(oracle = oracle, upper_staff = oper_staff_id, lower_staff = hold_staff_id)
if(not is_upper_staff):
raise Exception,'工号%s没有权限操作工号%s持有的发票资源'%(oper_staff_id,hold_staff_id)
args['hold_tax_begin_nbr'] = distri_info['tax_begin_nbr']
args['hold_tax_end_nbr'] = distri_info['tax_end_nbr']
tax_type = getOperType(tax_begin_nbr, tax_end_nbr,
args['hold_tax_begin_nbr'], args['hold_tax_end_nbr'])
args['tax_type'] = tax_type
if(tax_type == 'a'):
allDistri(oracle, distri_id, oper_staff_id, staff_id)
else:
partDistri(oracle, **args)
def allDistri(oracle, distri_id, oper_staff_id, staff_id):
'''全部下发'''
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic)
insertDistriLog(oracle = oracle, distri_id = distri_id, oper_staff_id = oper_staff_id, oper = 'be distri',state = 'out')
new_distri_id = getNextVal(oracle)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = staff_id)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'distri',state = 'hold')
def partDistri(oracle, **args):
'''部分下发
in: tax_type, distri_id, staff_id, oper_staff_id, hold_staff_id,
tax_begin_nbr, tax_end_nbr,
hold_tax_begin_nbr, hold_tax_end_nbr
'''
for k, v in args.items():
log.msg("%s type is %s"%(k,type(v)))
if (type(v) is StringType or type(v) is UnicodeType):
exec "%s = '%s'"%(k,v)
print "%s = '%s'"%(k,v)
else:
exec "%s = %s"%(k,v)
print "%s = %s"%(k,v)
log.msg(type(tax_end_nbr))
checkBeginEndNbr(tax_begin_nbr, tax_end_nbr, hold_tax_begin_nbr, hold_tax_end_nbr)
update_dic = {'state':'out','state_date':'/sysdate'}
where_dic = {'distri_id':distri_id}
update(oracle, 'distri', update_dic, where_dic)
insertDistriLog(oracle, distri_id = distri_id, oper_staff_id = oper_staff_id, oper = 'part be distri',state = 'out')
#下发
new_distri_id = getNextVal(oracle)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = staff_id,
tax_begin_nbr = tax_begin_nbr, tax_end_nbr = tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'distri', state = 'hold')
if(tax_type == 'r'):
'''左下发拆分'''
#拆分生成原持有右边剩下的
new_distri_id = getNextVal(oracle)
split_tax_begin_nbr = addZero(len(tax_end_nbr), int(tax_end_nbr)+1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = split_tax_begin_nbr , tax_end_nbr = hold_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
elif(tax_type == 'l'):
'''右下发'''
#拆分生成原持有左边剩下的
new_distri_id = getNextVal(oracle)
split_tax_end_nbr = addZero(len(tax_begin_nbr), int(tax_begin_nbr)-1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = hold_tax_begin_nbr , tax_end_nbr = split_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
elif(tax_type == 'm'):
'''中间下发'''
#左边
new_distri_id = getNextVal(oracle)
split_tax_end_nbr = addZero(len(tax_begin_nbr), int(tax_begin_nbr)-1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = hold_tax_begin_nbr , tax_end_nbr = split_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
#右边
new_distri_id = getNextVal(oracle)
split_tax_begin_nbr = addZero(len(tax_end_nbr), int(tax_end_nbr)+1)
insertDistriAsSplit(oracle, new_distri_id = new_distri_id, distri_id = distri_id, staff_id = hold_staff_id,
tax_begin_nbr = split_tax_begin_nbr , tax_end_nbr = hold_tax_end_nbr)
insertDistriLog(oracle = oracle, distri_id = new_distri_id, oper_staff_id = oper_staff_id, oper = 'split distri',state = 'hold')
else:
raise Exception,'类型错误:%s'%tax_type
def test_distriTax(oracle):
distriTax(oracle, distri_id = 999, oper_staff_id = 22, staff_id = 776, tax_begin_nbr = '005', tax_end_nbr = '010')
if __name__ == "__main__":
from oracle import Oracle
oracle = Oracle()
#test_getStaffId(oracle)
test_checkIfExist(oracle)
#test_addDistri(oracle)
oracle.commit()
| Python |
# -*- coding:UTF-8 -*-
from oracle import Oracle
import xml.etree.ElementTree as ElementTree
from select_ import select
from insert_ import insert
from insert_ import insertLog
from update_ import update
from exp import Warning_
def getBssOrgID(oracle):
'''给出最小的一个还未用的bss_org_id'''
select_colums = ['bss_org_id']
sql = ''' from (SELECT min(bss_org_id), max(bss_org_id)+1 bss_org_id
FROM (SELECT bss_org_id,
TO_NUMBER(bss_org_id) -
(ROW_NUMBER() OVER(ORDER BY bss_org_id)) DIF
FROM bss_org)
GROUP BY DIF)
where rownum < 2'''
return select(oracle, select_colums, sql)
def testGetBssOrgID(oracle):
print getBssOrgID(oracle)
def getBssOrgStaff(oracle, bss_org_id):
''' 从数据库中获取机构和工号树信息 '''
bss_org_dic = {}
sql = '''
select bss_org_id,null, name, bss_parent_org_id
from bss_org
connect by prior bss_org_id = bss_parent_org_id
start with bss_org_id = :bss_org_id
union all
select null,staff_id, staff_desc, bss_org_id
from staff s
where s.BSS_ORG_ID in
(select bss_org_id
from bss_org
connect by prior bss_org_id = bss_parent_org_id
start with bss_org_id = :bss_org_id)
and s.state = '1'
'''
dic = {'bss_org_id':bss_org_id}
select_result = oracle.execute(sql, dic)
#建立根节点
root = ElementTree.Element('root')
#tree = ElementTree.ElementTree(root)
bss_org_dic["root"] = root
for bss_org in select_result:
bss_org_id = bss_org[0]
staff_id = bss_org[1]
name = bss_org[2]
bss_parent_org_id = bss_org[3]
if(bss_parent_org_id == None):
parent_element = root
else:
parent_element = bss_org_dic.get(bss_parent_org_id)
if(parent_element == None):
parent_element = root
element = ElementTree.SubElement(parent_element, 'n')
bss_org_dic[bss_org_id] = element
if(bss_org_id != None):
element.set("bss_org_id", str(bss_org_id))
element.set("name", name)
if(staff_id != None):
element.set("staff_id", str(staff_id))
return root.getchildren()[0]
def testGetBssOrgStaff(oracle):
element = getBssOrgStaff(oracle, '1')
print ElementTree.tostring(element)
class BssOrg:
def __init__(self, oracle, **args):
self.oracle = oracle
self.oper_staff_id = args['oper_staff_id']
self.bss_org_id = args['bss_org_id']
self.args = args
del args['oper_staff_id']
def addBssOrg(self):
insert(self.oracle, 'bss_org', self.args)
add_infos = {'oper':'add', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
def delBssOrg(self):
if(hasChrild(self.oracle, self.bss_org_id) is not None):
raise Warning_,'请先删除子机构'
if(hasStaff(self.oracle, self.bss_org_id) is not None):
raise Warning_,'机构%s下还有工号,请先删除该机构下的工号' % self.bss_org_id
add_infos = {'oper':'del', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
sql = 'delete from bss_org where bss_org_id = %s' % self.bss_org_id
row_count = self.oracle.execute(sql)
if(row_count!= 1):
raise Exception,'删除机构%s %s个,出现异常' % (self.bss_org_id, row_count)
def changeBssOrg(self):
update_dic = self.args
del update_dic['bss_org_id']
update(self.oracle, 'bss_org', update_dic, where_dic =
{'bss_org_id':self.bss_org_id})
add_infos = {'oper':'change', 'oper_staff_id':self.oper_staff_id,
'oper_date':'/sysdate'}
insertLog(self.oracle, 'bss_org', {'bss_org_id':self.bss_org_id},
add_infos)
def addBssOrg(oracle, **args):
'''depend on flex'''
bss_org = BssOrg(oracle, **args)
bss_org.addBssOrg()
def testAddBssOrg(oracle):
dic = {'bss_org_id':666, 'oper_staff_id':78, 'name':'bigzhu'}
addBssOrg(oracle, **dic)
def delBssOrg(oracle, **args):
bss_org = BssOrg(oracle, **args)
bss_org.delBssOrg()
def testDelBssOrg(oracle):
dic = {'bss_org_id':87354}
delBssOrg(oracle, **dic)
def changeBssOrg(oracle, **args):
bss_org = BssOrg(oracle, **args)
bss_org.changeBssOrg()
def testChangeBssOrg(oracle):
dic = {'bss_org_id':2, 'name':'联创', 'oper_staff_id':71}
changeBssOrg(oracle, **dic)
def hasChrild(oracle, bss_org_id):
return select(oracle, ['bss_org_id'], 'from bss_org', where_dic =
{'bss_parent_org_id':bss_org_id})
def hasStaff(oracle, bss_org_id):
return select(oracle, ['staff_id'], 'from staff', where_dic =
{'bss_org_id':bss_org_id})
def testHasChrild(oracle):
hasChrild(oracle, '1')
if __name__ == "__main__":
oracle_test = Oracle()
#element = getBssOrgStaff(oracle, '373')
testGetBssOrgStaff(oracle_test)
#print testHasChrild(oracle)
#print testAddBssOrg(oracle)
#print testDelBssOrg(oracle)
#testChangeBssOrg(oracle)
#test_getBssOrgID(oracle)
#test_getBssOrgRetail(oracle)
oracle_test.commit()
| Python |
#!/usr/bin/env python
from distutils.core import setup
setup(name = "FlickrWall", version = "0.1.0",
author = "Michael Kania", author_email = "mkania@umail.ucsb.edu",
url = "http://flickr.com/mkania",
description = "Download awesome wallpapers from Flickr.com",
scripts = ["src/FlickrWall"],
data_files=[
("share/FlickWall", ["img/flickr_orbs_plain_tray.png"], ["../img/flickr_orbs__plain.png"]),
("share/doc/FlickrWall", ["README"]) ],
package_dir = {"" : "src"},
packages = [""])
| Python |
#!/usr/bin/env python
from distutils.core import setup
setup(name = "FlickrWall", version = "0.1.0",
author = "Michael Kania", author_email = "mkania@umail.ucsb.edu",
url = "http://flickr.com/mkania",
description = "Download awesome wallpapers from Flickr.com",
scripts = ["src/FlickrWall"],
data_files=[
("share/FlickWall", ["img/flickr_orbs_plain_tray.png"], ["../img/flickr_orbs__plain.png"]),
("share/doc/FlickrWall", ["README"]) ],
package_dir = {"" : "src"},
packages = [""])
| Python |
"""
flickr.py
Copyright 2004-2006 James Clarke <james@jamesclarke.info>
Portions Copyright 2007-2008 Joshua Henderson <joshhendo@gmail.com>
THIS SOFTWARE IS SUPPLIED WITHOUT WARRANTY OF ANY KIND, AND MAY BE
COPIED, MODIFIED OR DISTRIBUTED IN ANY WAY, AS LONG AS THIS NOTICE
AND ACKNOWLEDGEMENT OF AUTHORSHIP REMAIN.
2007-12-17
For an upto date TODO list, please see:
http://code.google.com/p/flickrpy/wiki/TodoList
For information on how to use the Authentication
module, plese see:
http://code.google.com/p/flickrpy/wiki/UserAuthentication
2006-12-19
Applied patches from Berco Beute and Wolfram Kriesing.
"""
__author__ = "James Clarke <james@jamesclarke.info>"
__version__ = "$Rev$"
__date__ = "$Date$"
__copyright__ = "Copyright: 2004-2006 James Clarke; Portions: 2007-2008 Joshua Henderson"
from urllib import urlencode, urlopen
from xml.dom import minidom
import hashlib
import os
HOST = 'http://flickr.com'
API = '/services/rest'
# set these here or using flickr.API_KEY in your application
API_KEY = '0d19c492bb1effc8404a3383762bd324'
API_SECRET = '302bae9838a93f27'
email = None
password = None
# The next 2 variables are only importatnt if authentication is used
# this can be set here or using flickr.tokenPath in your application
# this is the path to the folder containing tokenFile (default: token.txt)
tokenPath = ''
# this can be set here or using flickr.tokenFile in your application
# this is the name of the file containing the stored token.
tokenFile = 'token.txt'
class FlickrError(Exception): pass
class Photo(object):
"""Represents a Flickr Photo."""
__readonly = ['id', 'secret', 'server', 'isfavorite', 'license', 'rotation',
'owner', 'dateposted', 'datetaken', 'takengranularity',
'title', 'description', 'ispublic', 'isfriend', 'isfamily',
'cancomment', 'canaddmeta', 'comments', 'tags', 'permcomment',
'permaddmeta']
#XXX: Hopefully None won't cause problems
def __init__(self, id, owner=None, dateuploaded=None, \
title=None, description=None, ispublic=None, \
isfriend=None, isfamily=None, cancomment=None, \
canaddmeta=None, comments=None, tags=None, secret=None, \
isfavorite=None, server=None, license=None, rotation=None):
"""Must specify id, rest is optional."""
self.__loaded = False
self.__cancomment = cancomment
self.__canaddmeta = canaddmeta
self.__comments = comments
self.__dateuploaded = dateuploaded
self.__description = description
self.__id = id
self.__license = license
self.__isfamily = isfamily
self.__isfavorite = isfavorite
self.__isfriend = isfriend
self.__ispublic = ispublic
self.__owner = owner
self.__rotation = rotation
self.__secret = secret
self.__server = server
self.__tags = tags
self.__title = title
self.__dateposted = None
self.__datetaken = None
self.__takengranularity = None
self.__permcomment = None
self.__permaddmeta = None
def __setattr__(self, key, value):
if key in self.__class__.__readonly:
raise AttributeError("The attribute %s is read-only." % key)
else:
super(Photo, self).__setattr__(key, value)
def __getattr__(self, key):
if not self.__loaded:
self._load_properties()
if key in self.__class__.__readonly:
return super(Photo, self).__getattribute__("_%s__%s" % (self.__class__.__name__, key))
else:
return super(Photo, self).__getattribute__(key)
def _load_properties(self):
"""Loads the properties from Flickr."""
self.__loaded = True
method = 'flickr.photos.getInfo'
data = _doget(method, photo_id=self.id)
photo = data.rsp.photo
self.__secret = photo.secret
self.__server = photo.server
self.__isfavorite = photo.isfavorite
self.__license = photo.license
self.__rotation = photo.rotation
owner = photo.owner
self.__owner = User(owner.nsid, username=owner.username,\
realname=owner.realname,\
location=owner.location)
self.__title = photo.title.text
self.__description = photo.description.text
self.__ispublic = photo.visibility.ispublic
self.__isfriend = photo.visibility.isfriend
self.__isfamily = photo.visibility.isfamily
self.__dateposted = photo.dates.posted
self.__datetaken = photo.dates.taken
self.__takengranularity = photo.dates.takengranularity
self.__cancomment = photo.editability.cancomment
self.__canaddmeta = photo.editability.canaddmeta
self.__comments = photo.comments.text
try:
self.__permcomment = photo.permissions.permcomment
self.__permaddmeta = photo.permissions.permaddmeta
except AttributeError:
self.__permcomment = None
self.__permaddmeta = None
#TODO: Implement Notes?
if hasattr(photo.tags, "tag"):
if isinstance(photo.tags.tag, list):
self.__tags = [Tag(tag.id, User(tag.author), tag.raw, tag.text) \
for tag in photo.tags.tag]
else:
tag = photo.tags.tag
self.__tags = [Tag(tag.id, User(tag.author), tag.raw, tag.text)]
def __str__(self):
return '<Flickr Photo %s>' % self.id
def setTags(self, tags):
"""Set the tags for current photo to list tags.
(flickr.photos.settags)
"""
method = 'flickr.photos.setTags'
tags = uniq(tags)
_dopost(method, auth=True, photo_id=self.id, tags=tags)
self._load_properties()
def addTags(self, tags):
"""Adds the list of tags to current tags. (flickr.photos.addtags)
"""
method = 'flickr.photos.addTags'
if isinstance(tags, list):
tags = uniq(tags)
_dopost(method, auth=True, photo_id=self.id, tags=tags)
#load properties again
self._load_properties()
def removeTag(self, tag):
"""Remove the tag from the photo must be a Tag object.
(flickr.photos.removeTag)
"""
method = 'flickr.photos.removeTag'
tag_id = ''
try:
tag_id = tag.id
except AttributeError:
raise FlickrError, "Tag object expected"
_dopost(method, auth=True, photo_id=self.id, tag_id=tag_id)
self._load_properties()
def setMeta(self, title=None, description=None):
"""Set metadata for photo. (flickr.photos.setMeta)"""
method = 'flickr.photos.setMeta'
if title is None:
title = self.title
if description is None:
description = self.description
_dopost(method, auth=True, title=title, \
description=description, photo_id=self.id)
self.__title = title
self.__description = description
def getURL(self, size='Medium', urlType='url'):
"""Retrieves a url for the photo. (flickr.photos.getSizes)
urlType - 'url' or 'source'
'url' - flickr page of photo
'source' - image file
"""
method = 'flickr.photos.getSizes'
data = _doget(method, photo_id=self.id)
for psize in data.rsp.sizes.size:
if psize.label == size:
return getattr(psize, urlType)
raise FlickrError, "No URL found"
def getSizes(self):
"""
Get all the available sizes of the current image, and all available
data about them.
Returns: A list of dicts with the size data.
"""
method = 'flickr.photos.getSizes'
data = _doget(method, photo_id=self.id)
ret = []
# The given props are those that we return and the according types, since
# return width and height as string would make "75">"100" be True, which
# is just error prone.
props = {'url':str,'width':int,'height':int,'label':str,'source':str,'text':str}
for psize in data.rsp.sizes.size:
d = {}
for prop,convert_to_type in props.items():
d[prop] = convert_to_type(getattr(psize, prop))
ret.append(d)
return ret
#def getExif(self):
#method = 'flickr.photos.getExif'
#data = _doget(method, photo_id=self.id)
#ret = []
#for exif in data.rsp.photo.exif:
#print exif.label, dir(exif)
##ret.append({exif.label:exif.})
#return ret
##raise FlickrError, "No URL found"
def getLocation(self):
"""
Return the latitude+longitutde of the picture.
Returns None if no location given for this pic.
"""
method = 'flickr.photos.geo.getLocation'
try:
data = _doget(method, photo_id=self.id)
except FlickrError: # Some other error might have occured too!?
return None
loc = data.rsp.photo.location
return [loc.latitude, loc.longitude]
class Photoset(object):
"""A Flickr photoset."""
def __init__(self, id, title, primary, photos=0, description='', \
secret='', server=''):
self.__id = id
self.__title = title
self.__primary = primary
self.__description = description
self.__count = photos
self.__secret = secret
self.__server = server
id = property(lambda self: self.__id)
title = property(lambda self: self.__title)
description = property(lambda self: self.__description)
primary = property(lambda self: self.__primary)
def __len__(self):
return self.__count
def __str__(self):
return '<Flickr Photoset %s>' % self.id
def getPhotos(self):
"""Returns list of Photos."""
method = 'flickr.photosets.getPhotos'
data = _doget(method, photoset_id=self.id)
photos = data.rsp.photoset.photo
p = []
for photo in photos:
p.append(Photo(photo.id, title=photo.title, secret=photo.secret, \
server=photo.server))
return p
def editPhotos(self, photos, primary=None):
"""Edit the photos in this set.
photos - photos for set
primary - primary photo (if None will used current)
"""
method = 'flickr.photosets.editPhotos'
if primary is None:
primary = self.primary
ids = [photo.id for photo in photos]
if primary.id not in ids:
ids.append(primary.id)
_dopost(method, auth=True, photoset_id=self.id,\
primary_photo_id=primary.id,
photo_ids=ids)
self.__count = len(ids)
return True
def addPhoto(self, photo):
"""Add a photo to this set.
photo - the photo
"""
method = 'flickr.photosets.addPhoto'
_dopost(method, auth=True, photoset_id=self.id, photo_id=photo.id)
self.__count += 1
return True
def removePhoto(self, photo):
"""Remove the photo from this set.
photo - the photo
"""
method = 'flickr.photosets.removePhoto'
_dopost(method, auth=True, photoset_id=self.id, photo_id=photo.id)
self.__count = self.__count - 1
return True
def editMeta(self, title=None, description=None):
"""Set metadata for photo. (flickr.photos.setMeta)"""
method = 'flickr.photosets.editMeta'
if title is None:
title = self.title
if description is None:
description = self.description
_dopost(method, auth=True, title=title, \
description=description, photoset_id=self.id)
self.__title = title
self.__description = description
return True
#XXX: Delete isn't handled well as the python object will still exist
def delete(self):
"""Deletes the photoset.
"""
method = 'flickr.photosets.delete'
_dopost(method, auth=True, photoset_id=self.id)
return True
def create(cls, photo, title, description=''):
"""Create a new photoset.
photo - primary photo
"""
if not isinstance(photo, Photo):
raise TypeError, "Photo expected"
method = 'flickr.photosets.create'
data = _dopost(method, auth=True, title=title,\
description=description,\
primary_photo_id=photo.id)
set = Photoset(data.rsp.photoset.id, title, Photo(photo.id),
photos=1, description=description)
return set
create = classmethod(create)
class User(object):
"""A Flickr user."""
def __init__(self, id, username=None, isadmin=None, ispro=None, \
realname=None, location=None, firstdate=None, count=None):
"""id required, rest optional."""
self.__loaded = False #so we don't keep loading data
self.__id = id
self.__username = username
self.__isadmin = isadmin
self.__ispro = ispro
self.__realname = realname
self.__location = location
self.__photos_firstdate = firstdate
self.__photos_count = count
#property fu
id = property(lambda self: self._general_getattr('id'))
username = property(lambda self: self._general_getattr('username'))
isadmin = property(lambda self: self._general_getattr('isadmin'))
ispro = property(lambda self: self._general_getattr('ispro'))
realname = property(lambda self: self._general_getattr('realname'))
location = property(lambda self: self._general_getattr('location'))
photos_firstdate = property(lambda self: \
self._general_getattr('photos_firstdate'))
photos_firstdatetaken = property(lambda self: \
self._general_getattr\
('photos_firstdatetaken'))
photos_count = property(lambda self: \
self._general_getattr('photos_count'))
icon_server= property(lambda self: self._general_getattr('icon_server'))
icon_url= property(lambda self: self._general_getattr('icon_url'))
def _general_getattr(self, var):
"""Generic get attribute function."""
if getattr(self, "_%s__%s" % (self.__class__.__name__, var)) is None \
and not self.__loaded:
self._load_properties()
return getattr(self, "_%s__%s" % (self.__class__.__name__, var))
def _load_properties(self):
"""Load User properties from Flickr."""
method = 'flickr.people.getInfo'
data = _doget(method, user_id=self.__id)
self.__loaded = True
person = data.rsp.person
self.__isadmin = person.isadmin
self.__ispro = person.ispro
self.__icon_server = person.iconserver
if int(person.iconserver) > 0:
self.__icon_url = 'http://photos%s.flickr.com/buddyicons/%s.jpg' \
% (person.iconserver, self.__id)
else:
self.__icon_url = 'http://www.flickr.com/images/buddyicon.jpg'
self.__username = person.username.text
self.__realname = person.realname.text
self.__location = person.location.text
self.__photos_firstdate = person.photos.firstdate.text
self.__photos_firstdatetaken = person.photos.firstdatetaken.text
self.__photos_count = person.photos.count.text
def __str__(self):
return '<Flickr User %s>' % self.id
def getPhotosets(self):
"""Returns a list of Photosets."""
method = 'flickr.photosets.getList'
data = _doget(method, user_id=self.id)
sets = []
if isinstance(data.rsp.photosets.photoset, list):
for photoset in data.rsp.photosets.photoset:
sets.append(Photoset(photoset.id, photoset.title.text,\
Photo(photoset.primary),\
secret=photoset.secret, \
server=photoset.server, \
description=photoset.description.text,
photos=photoset.photos))
else:
photoset = data.rsp.photosets.photoset
sets.append(Photoset(photoset.id, photoset.title.text,\
Photo(photoset.primary),\
secret=photoset.secret, \
server=photoset.server, \
description=photoset.description.text,
photos=photoset.photos))
return sets
def getPublicFavorites(self, per_page='', page=''):
return favorites_getPublicList(user_id=self.id, per_page=per_page, \
page=page)
def getFavorites(self, per_page='', page=''):
return favorites_getList(user_id=self.id, per_page=per_page, \
page=page)
class Group(object):
"""Flickr Group Pool"""
def __init__(self, id, name=None, members=None, online=None,\
privacy=None, chatid=None, chatcount=None):
self.__loaded = False
self.__id = id
self.__name = name
self.__members = members
self.__online = online
self.__privacy = privacy
self.__chatid = chatid
self.__chatcount = chatcount
self.__url = None
id = property(lambda self: self._general_getattr('id'))
name = property(lambda self: self._general_getattr('name'))
members = property(lambda self: self._general_getattr('members'))
online = property(lambda self: self._general_getattr('online'))
privacy = property(lambda self: self._general_getattr('privacy'))
chatid = property(lambda self: self._general_getattr('chatid'))
chatcount = property(lambda self: self._general_getattr('chatcount'))
def _general_getattr(self, var):
"""Generic get attribute function."""
if getattr(self, "_%s__%s" % (self.__class__.__name__, var)) is None \
and not self.__loaded:
self._load_properties()
return getattr(self, "_%s__%s" % (self.__class__.__name__, var))
def _load_properties(self):
"""Loads the properties from Flickr."""
method = 'flickr.groups.getInfo'
data = _doget(method, group_id=self.id)
self.__loaded = True
group = data.rsp.group
self.__name = photo.name.text
self.__members = photo.members.text
self.__online = photo.online.text
self.__privacy = photo.privacy.text
self.__chatid = photo.chatid.text
self.__chatcount = photo.chatcount.text
def __str__(self):
return '<Flickr Group %s>' % self.id
def getPhotos(self, tags='', per_page='', page=''):
"""Get a list of photo objects for this group"""
method = 'flickr.groups.pools.getPhotos'
data = _doget(method, group_id=self.id, tags=tags,\
per_page=per_page, page=page)
photos = []
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
return photos
def add(self, photo):
"""Adds a Photo to the group"""
method = 'flickr.groups.pools.add'
_dopost(method, auth=True, photo_id=photo.id, group_id=self.id)
return True
def remove(self, photo):
"""Remove a Photo from the group"""
method = 'flickr.groups.pools.remove'
_dopost(method, auth=True, photo_id=photo.id, group_id=self.id)
return True
class Tag(object):
def __init__(self, id, author, raw, text):
self.id = id
self.author = author
self.raw = raw
self.text = text
def __str__(self):
return '<Flickr Tag %s (%s)>' % (self.id, self.text)
#Flickr API methods
#see api docs http://www.flickr.com/services/api/
#for details of each param
#XXX: Could be Photo.search(cls)
def photos_search(user_id='', auth=False, tags='', tag_mode='', text='',\
min_upload_date='', max_upload_date='',\
min_taken_date='', max_taken_date='', \
license='', per_page='', page='', sort=''):
"""Returns a list of Photo objects.
If auth=True then will auth the user. Can see private etc
"""
method = 'flickr.photos.search'
data = _doget(method, auth=auth, user_id=user_id, tags=tags, text=text,\
min_upload_date=min_upload_date,\
max_upload_date=max_upload_date, \
min_taken_date=min_taken_date, \
max_taken_date=max_taken_date, \
license=license, per_page=per_page,\
page=page, sort=sort)
photos = []
if isinstance(data.rsp.photos.photo, list):
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
else:
photos = [_parse_photo(data.rsp.photos.photo)]
return photos
def groups_search(text='',per_page= '',page=''):
"""Returns a list of Group objects
"""
method = 'flickr.groups.search'
data = _doget(method,text = text, per_page=per_page, page=page)
groups = []
if isinstance(data.rsp.groups.group, list):
for group in data.rsp.groups.group:
groups.append(Group(group.nsid,group.name))
else:
group = data.rsp.groups.group
groups = [Group(group.id)]
return groups
#XXX: Could be class method in User
def people_findByEmail(email):
"""Returns User object."""
method = 'flickr.people.findByEmail'
data = _doget(method, find_email=email)
user = User(data.rsp.user.id, username=data.rsp.user.username.text)
return user
def people_findByUsername(username):
"""Returns User object."""
method = 'flickr.people.findByUsername'
data = _doget(method, username=username)
user = User(data.rsp.user.id, username=data.rsp.user.username.text)
return user
#XXX: Should probably be in User as a list User.public
def people_getPublicPhotos(user_id, per_page='', page=''):
"""Returns list of Photo objects."""
method = 'flickr.people.getPublicPhotos'
data = _doget(method, user_id=user_id, per_page=per_page, page=page)
photos = []
if hasattr(data.rsp.photos, "photo"): # Check if there are photos at all (may be been paging too far).
if isinstance(data.rsp.photos.photo, list):
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
else:
photos = [_parse_photo(data.rsp.photos.photo)]
return photos
#XXX: These are also called from User
def favorites_getList(user_id='', per_page='', page=''):
"""Returns list of Photo objects."""
method = 'flickr.favorites.getList'
data = _doget(method, auth=True, user_id=user_id, per_page=per_page,\
page=page)
photos = []
if isinstance(data.rsp.photos.photo, list):
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
else:
photos = [_parse_photo(data.rsp.photos.photo)]
return photos
def favorites_getPublicList(user_id, per_page='', page=''):
"""Returns list of Photo objects."""
method = 'flickr.favorites.getPublicList'
data = _doget(method, auth=False, user_id=user_id, per_page=per_page,\
page=page)
photos = []
if isinstance(data.rsp.photos.photo, list):
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
else:
photos = [_parse_photo(data.rsp.photos.photo)]
return photos
def favorites_add(photo_id):
"""Add a photo to the user's favorites."""
method = 'flickr.favorites.add'
_dopost(method, auth=True, photo_id=photo_id)
return True
def favorites_remove(photo_id):
"""Remove a photo from the user's favorites."""
method = 'flickr.favorites.remove'
_dopost(method, auth=True, photo_id=photo_id)
return True
def groups_getPublicGroups():
"""Get a list of groups the auth'd user is a member of."""
method = 'flickr.groups.getPublicGroups'
data = _doget(method, auth=True)
groups = []
if isinstance(data.rsp.groups.group, list):
for group in data.rsp.groups.group:
groups.append(Group(group.id, name=group.name,))
else:
group = data.rsp.groups.group
groups = [Group(group.id, name=group.name)]
return groups
def groups_pools_getGroups():
"""Get a list of groups the auth'd user can post photos to."""
method = 'flickr.groups.pools.getGroups'
data = _doget(method, auth=True)
groups = []
if isinstance(data.rsp.groups.group, list):
for group in data.rsp.groups.group:
groups.append(Group(group.id, name=group.name, \
privacy=group.privacy))
else:
group = data.rsp.groups.group
groups = [Group(group.id, name=group.name, privacy=group.privacy)]
return groups
def tags_getListUser(user_id=''):
"""Returns a list of tags for the given user (in string format)"""
method = 'flickr.tags.getListUser'
auth = user_id == ''
data = _doget(method, auth=auth, user_id=user_id)
if isinstance(data.rsp.tags.tag, list):
return [tag.text for tag in data.rsp.tags.tag]
else:
return [data.rsp.tags.tag.text]
def tags_getListUserPopular(user_id='', count=''):
"""Gets the popular tags for a user in dictionary form tag=>count"""
method = 'flickr.tags.getListUserPopular'
auth = user_id == ''
data = _doget(method, auth=auth, user_id=user_id)
result = {}
if isinstance(data.rsp.tags.tag, list):
for tag in data.rsp.tags.tag:
result[tag.text] = tag.count
else:
result[data.rsp.tags.tag.text] = data.rsp.tags.tag.count
return result
def tags_getrelated(tag):
"""Gets the related tags for given tag."""
method = 'flickr.tags.getRelated'
data = _doget(method, auth=False, tag=tag)
if isinstance(data.rsp.tags.tag, list):
return [tag.text for tag in data.rsp.tags.tag]
else:
return [data.rsp.tags.tag.text]
def contacts_getPublicList(user_id):
"""Gets the contacts (Users) for the user_id"""
method = 'flickr.contacts.getPublicList'
data = _doget(method, auth=False, user_id=user_id)
try:
if isinstance(data.rsp.contacts.contact, list):
return [User(user.nsid, username=user.username) \
for user in data.rsp.contacts.contact]
except AttributeError:
return "No users in the list"
except:
return "Unknown error"
# else:
# user = data.rsp.contacts.contact
# return [User(user.nsid, username=user.username)]
def interestingness():
method = 'flickr.interestingness.getList'
data = _doget(method)
photos = []
if isinstance(data.rsp.photos.photo , list):
for photo in data.rsp.photos.photo:
photos.append(_parse_photo(photo))
else:
photos = [_parse_photo(data.rsp.photos.photo)]
return photos
def test_login():
method = 'flickr.test.login'
data = _doget(method, auth=True)
user = User(data.rsp.user.id, username=data.rsp.user.username.text)
return user
def test_echo():
method = 'flickr.test.echo'
data = _doget(method)
return data.rsp.stat
#useful methods
def _doget(method, auth=False, **params):
#uncomment to check you aren't killing the flickr server
#print "***** do get %s" % method
#convert lists to strings with ',' between items
for (key, value) in params.items():
if isinstance(value, list):
params[key] = ','.join([item for item in value])
url = '%s%s/?api_key=%s&method=%s&%s'% \
(HOST, API, API_KEY, method, urlencode(params))
if auth:
# Script has been edited to handle the new
# Flickr API Authentication System
token = userToken()
paramaters = ['API_KEY', 'method', 'auth_token']
for item in params.items():
paramaters.append(item[0])
paramaters.sort()
api_string = [API_SECRET]
for item in paramaters:
for chocolate in params.items():
if item == chocolate[0]:
api_string.append(item)
api_string.append(chocolate[1])
if item == 'method':
api_string.append('method')
api_string.append(method)
if item == 'API_KEY':
api_string.append('api_key')
api_string.append(API_KEY)
if item == 'auth_token':
api_string.append('auth_token')
api_string.append(token)
api_signature = hashlib.md5(''.join(api_string)).hexdigest()
url = url + '&auth_token=%s&api_sig=%s' % (token, api_signature)
# OLD: url = url + '&email=%s&password=%s' % (email, password)
#if not token == none:
# print ""
#another useful debug print statement
#print url
xml = minidom.parse(urlopen(url))
data = unmarshal(xml)
if not data.rsp.stat == 'ok':
msg = "ERROR [%s]: %s" % (data.rsp.err.code, data.rsp.err.msg)
raise FlickrError, msg
return data
def _dopost(method, auth=False, **params):
#uncomment to check you aren't killing the flickr server
#print "***** do post %s" % method
#convert lists to strings with ',' between items
for (key, value) in params.items():
if isinstance(value, list):
params[key] = ','.join([item for item in value])
url = '%s%s/' % (HOST, API)
payload = 'api_key=%s&method=%s&%s'% \
(API_KEY, method, urlencode(params))
if auth:
payload = payload + '&email=%s&password=%s' % (email, password)
#another useful debug print statement
#print url
#print payload
xml = minidom.parse(urlopen(url, payload))
data = unmarshal(xml)
if not data.rsp.stat == 'ok':
msg = "ERROR [%s]: %s" % (data.rsp.err.code, data.rsp.err.msg)
raise FlickrError, msg
return data
def _parse_photo(photo):
"""Create a Photo object from photo data."""
owner = User(photo.owner)
title = photo.title
ispublic = photo.ispublic
isfriend = photo.isfriend
isfamily = photo.isfamily
secret = photo.secret
server = photo.server
p = Photo(photo.id, owner=owner, title=title, ispublic=ispublic,\
isfriend=isfriend, isfamily=isfamily, secret=secret, \
server=server)
return p
#stolen methods
class Bag: pass
#unmarshal taken and modified from pyamazon.py
#makes the xml easy to work with
def unmarshal(element):
rc = Bag()
if isinstance(element, minidom.Element):
for key in element.attributes.keys():
setattr(rc, key, element.attributes[key].value)
childElements = [e for e in element.childNodes \
if isinstance(e, minidom.Element)]
if childElements:
for child in childElements:
key = child.tagName
if hasattr(rc, key):
if type(getattr(rc, key)) <> type([]):
setattr(rc, key, [getattr(rc, key)])
setattr(rc, key, getattr(rc, key) + [unmarshal(child)])
elif isinstance(child, minidom.Element) and \
(child.tagName == 'Details'):
# make the first Details element a key
setattr(rc,key,[unmarshal(child)])
#dbg: because otherwise 'hasattr' only tests
#dbg: on the second occurence: if there's a
#dbg: single return to a query, it's not a
#dbg: list. This module should always
#dbg: return a list of Details objects.
else:
setattr(rc, key, unmarshal(child))
else:
#jec: we'll have the main part of the element stored in .text
#jec: will break if tag <text> is also present
text = "".join([e.data for e in element.childNodes \
if isinstance(e, minidom.Text)])
setattr(rc, 'text', text)
return rc
#unique items from a list from the cookbook
def uniq(alist): # Fastest without order preserving
set = {}
map(set.__setitem__, alist, [])
return set.keys()
## Only the "getList" module is complete.
## Work in Progress; Nearly Finished
class Blogs():
def getList(self,auth=True):
"""blogs.getList requires READ authentication"""
# please read documentation on how to use this
method = 'flickr.blogs.getList'
if auth==True : data = _doget(method, auth=True)
if not auth==True : data = _doget(method, auth=False)
bID = []
bName = []
bNeedsPword = []
bURL = []
try:
for plog in data.rsp.blogs.blog:
bID.append(plog.id)
bName.append(plog.name)
bNeedsPword.append(plog.needspassword)
bURL.append(plog.url)
except TypeError:
try:
bID.append(data.rsp.blogs.blog.id)
bName.append(data.rsp.blogs.blog.name)
bNeedsPword.append(data.rsp.blogs.blog.needspassword)
bURL.append(data.rsp.blogs.blog.url)
except AttributeError:
return "AttributeError, unexplained!"
except:
return "Unknown error!"
except AttributeError:
return "There are no blogs!"
myReturn = [bID,bName,bNeedsPword,bURL]
return myReturn
def postPhoto(self, blogID, photoID, title, description, bpassword):
"""blogs.postPhoto requires WRITE authentication"""
method = 'flickr.blogs.postPhoto'
return None
class Urls():
def getUserPhotosURL(userid):
"""Returns user URL in an array (to access, use array[1])"""
method = 'flickr.urls.getUserPhotos'
data = _doget(method, user_id=userid)
return [data.rsp.user.nsid,data.rsp.user.url]
class Auth():
def getFrob(self):
"""Returns a frob that is used in authentication"""
method = 'flickr.auth.getFrob'
sig_str = API_SECRET + 'api_key' + API_KEY + 'method' + method
signature_hash = hashlib.md5(sig_str).hexdigest()
data = _doget(method, auth=False, api_sig=signature_hash)
return data.rsp.frob.text
def loginLink(self, permission, frob):
"""Generates a link that the user should be sent to"""
myAuth = Auth()
sig_str = API_SECRET + 'api_key' + API_KEY + 'frob' + frob + 'perms' + permission
signature_hash = hashlib.md5(sig_str).hexdigest()
perms = permission
link = "http://flickr.com/services/auth/?api_key=%s&perms=%s&frob=%s&api_sig=%s" % (API_KEY, perms, frob, signature_hash)
return link
def getToken(self, frob):
"""This token is what needs to be used in future API calls"""
method = 'flickr.auth.getToken'
sig_str = API_SECRET + 'api_key' + API_KEY + 'frob' + frob + 'method' + method
signature_hash = hashlib.md5(sig_str).hexdigest()
data = _doget(method, auth=False, api_sig=signature_hash,
api_key=API_KEY, frob=frob)
return data.rsp.auth.token.text
def userToken(self):
# This method allows you flickr.py to retrive the saved token
# as once the token for a program has been got from flickr,
# it cannot be got again, so flickr.py saves it in a file
# called token.txt (default) somewhere.
if not tokenPath == '':
f = file(os.path.join(tokenPath,tokenFile),'r')
else:
f = file(tokenFile,'r')
token = f.read()
f.close()
return token
def getUserPhotosURL(userid):
"""Returns user URL in an array (to access, use array[1])"""
# This addition has been added upon request of
# nsteinmetz. It will be "cleaned up" at another
# time.
method = 'flickr.urls.getUserPhotos'
data = _doget(method, user_id=userid)
userurl = [data.rsp.user.nsid,data.rsp.user.url]
return userurl
if __name__ == '__main__':
print test_echo()
| Python |
#!/usr/bin/python
##===============================================================================
#
# flickr.py
# Copyright 2004-2006 James Clarke <james@jamesclarke.info>
# Portions Copyright 2007-2008 Joshua Henderson <joshhendo@gmail.com>
# flickr_tray.py
# Copyright 2008 Michael Kania <mkania@umail.ucsb.edu>
#
#
# Icon Design:
# AODdesign! Flickr Orbs Logo Icons
# http://www.aoddesign.com/
#
# THIS SOFTWARE IS SUPPLIED WITHOUT WARRANTY OF ANY KIND, AND MAY BE
# COPIED, MODIFIED OR DISTRIBUTED IN ANY WAY, AS LONG AS THIS NOTICE
# AND ACKNOWLEDGEMENT OF AUTHORSHIP REMAIN.
#
# 03-07-2008
# Initial Version(0.1.0)
#===============================================================================
__author__ = "Michael Kania <mkania@umail.ucsb.edu>"
__version__ = ".0.1.0"
__copyright__ = "Copyright: 2008 Michael Kania"
import sys,os,commands
import gtk
import pynotify
import Image
import flickr
import random
import urllib
import threading, gobject
from threading import Thread
class trayIcon(threading.Thread):
def __init__(self, debug = False):
threading.Thread.__init__(self)
self.tray_icon = gtk.StatusIcon()
if(debug):
print "Create New Tray Icon"
self.debug = True
else:
self.debug = False
#self.tray_icon = gtk.status_icon_new_from_file("/home/mkania/workspace/FlickrWall/src/FlickrWall/img/flickr_orbs_plain_tray.png")
self.tray_icon = gtk.status_icon_new_from_file("/usr/share/FlickrWall/flickr_orbs_plain_tray.png")
self.tray_icon.set_tooltip("FlickrWall")
self.tray_note = trayNotify(self,self.debug)
self.tray_menu = gtk.Menu()
next_menu_item = gtk.MenuItem("Get New Image", True)
next_menu_item.connect('activate', self.next_image)
#next_fav_item = gtk.MenuItem("Get Favorite",True)
#next_fav_item.connect('activate',self.next_fav_image)
chg_theme_item = gtk.MenuItem("Change Theme")
chg_theme_item.connect('activate',self.chg_theme)
quit_menu_item = gtk.MenuItem("Quit", True)
quit_menu_item.connect('activate', self.quit)
self.tray_menu.add(next_menu_item)
#self.tray_menu.add(next_fav_item)
self.tray_menu.add(chg_theme_item)
self.tray_menu.add(quit_menu_item)
self.tray_icon.connect('popup-menu', self.popup)
self.run()
def run(self):
gtk.main()
def next_image(self, widget):
if(self.debug):
print "\tnext!"
self.thread_flickrwall = Thread(target=flickrWall, args=(self.tray_icon,self.tray_note,self.debug,)).start()
def next_fav_image(self,widget):
if(self.debug):
print "\tnext favorite!"
self.thread_flickrwall = Thread(target=flickrWall, args=(self.tray_icon,self.tray_note,self.debug,)).start()
def chg_theme(self,widget):
if(self.debug):
print "\tchange theme!"
def get_geometry(self):
icon_screen,icon_rectangle,icon_orient = self.tray_icon.get_geometry()
self.icon_x = icon_rectangle.x
self.icon_y = icon_rectangle.y
self.icon_width = icon_rectangle.width
self.icon_height = icon_rectangle.height
if(self.debug):
print (self.icon_x,self.icon_y)
print (self.icon_width,self.icon_height)
return (self.icon_x,self.icon_y,self.icon_width,self.icon_height)
def quit(self, widget):
if(self.debug):
print "\tExit Application"
urllib.urlcleanup()
del self
gtk.main_quit()
print "FlickrWall done"
sys.exit()
def popup(self, widget, button, time):
if(self.debug):
print "\tButton %i pressed" %button
if button == 3:
if self.tray_menu:
self.tray_menu.show_all()
self.tray_menu.popup(None, None, gtk.status_icon_position_menu,
button, time, widget)
def update_tooltip(status):
#python has no switch?!
if(status == "retrieve"):
self.tray_icon.set_tooltip("Retrieving Wallpaper")
self.tray_icon = gtk.set_from_file("/usr/share/FlickrWall/flickr_orbs.png")
elif(status == "idle"):
self.tray_icon.set_tooltip("FlickrWall")
def getTrayIcon(self):
return self.tray_icon
def getTrayNote(self):
return self.tray_note
class flickrWall(threading.Thread):
def __init__(self,tray_icon, tray_note,debug = False):
threading.Thread.__init__(self)
if(debug):
print "Create New FlickrWall"
self.debug = True
else:
self.debug = False
self.tray_icon = tray_icon
self.tray_note = tray_note
self.tray_icon.set_blinking(True)
self.get_photo_url("66885150@N00", "Original", 50, False)
self.set_wallpaper()
self.tray_icon.set_blinking(False)
def download_status(self,count,blockSize,totalSize):
percentage = ( (float(count*blockSize) /totalSize)*100)
if(percentage < 100):
self.tray_icon.set_tooltip("Downloading: %.0f %%" %percentage)
else:
self.tray_icon.set_tooltip("FlickrWall")
def load_photo(self):
self.url = self.photo.getURL(size='Original', urlType='source')
if(self.debug):
print "\tload_photo"
print "\t\tRetrieving url: %s" %self.url
file, mime = urllib.urlretrieve(url = self.url ,reporthook=self.download_status)
if(self.debug):
print file
print mime
self.wallpaper = Image.open(file)
print self.wallpaper.size
self.wallpaper = self.wallpaper.resize((1280,800),Image.ANTIALIAS)
self.wallpaper.save(os.path.expanduser("~") + "/Wallpaper.png","PNG")
commands.getoutput("gconftool -s /desktop/gnome/background/picture_filename -t string ~/Wallpaper.png")
urllib.urlcleanup()
def get_photo_url(self, groupid, size, number, equal=False):
if(self.debug):
print "\tget_photo_url"
print "\t\tGroupID: %s, " %groupid + "Size: %s, " %size + "Number: %i" %number
group = flickr.Group(groupid)
self.photos = group.getPhotos(per_page=number)
def check_size(self):
if (self.debug):
print "\tcheck_size"
rand = random.randint(0, (len(self.photos)-1))
if(self.debug):
print "\t\tRandom: %i" %rand
print "\t\tPhotos Length: %i" %len(self.photos)
self.photo = self.photos[rand]
self.sizes = self.photo.getSizes()
if(self.debug):
print "\t\tDict length:%i" %len(self.sizes)
if(len(self.sizes) > 5):
self.size = self.sizes[5]
self.width = self.size["width"]
self.height = self.size["height"]
if (self.height > self.width):
print "Bad Orientation"
del self.photos[rand]
elif (self.width < 1024):
print "Too Small"
del self.photos[rand]
else:
if(self.debug):
print "\t\t No URL"
return self.photo
else:
return None
def set_wallpaper(self):
if(self.debug):
print "\tset_wallpaper"
while (True):
self.tray_icon.set_tooltip("Looking for the perfect picture")
self.photo = self.check_size()
if(self.photo != None):
try:
self.load_photo()
self.tray_note.notify("FlickrWall","Wallpaper has been set")
break;
except flickr.FlickrError, e:
print "Error Loading Photo"
class trayNotify(threading.Thread):
def __init__(self,tray_icon,debug = False):
threading.Thread.__init__(self)
self.icon_x,self.icon_y,self.icon_width,self.icon_height = tray_icon.get_geometry()
def notify(self,title,text):
if not pynotify.init(title):
sys.exit(1)
# uri = "/home/mkania/Wallpaper.png"
#
self.note = pynotify.Notification( title,text)
self.note.set_hint("x", self.icon_x + (self.icon_width/2))
self.note.set_hint("y", self.icon_y + (self.icon_height/2))
self.note.set_timeout(1750) # 1.5 seconds
# # Image URI
if not self.note.show():
print "Failed to send notification"
sys.exit(1)
if __name__ == "__main__":
gtk.gdk.threads_init()
debug = True
print "Running FlickrWall"
trayIcon(debug).start_()
| Python |
#!/usr/bin/python
##===============================================================================
#
# flickr.py
# Copyright 2004-2006 James Clarke <james@jamesclarke.info>
# Portions Copyright 2007-2008 Joshua Henderson <joshhendo@gmail.com>
# flickr_tray.py
# Copyright 2008 Michael Kania <mkania@umail.ucsb.edu>
#
#
# Icon Design:
# AODdesign! Flickr Orbs Logo Icons
# http://www.aoddesign.com/
#
# THIS SOFTWARE IS SUPPLIED WITHOUT WARRANTY OF ANY KIND, AND MAY BE
# COPIED, MODIFIED OR DISTRIBUTED IN ANY WAY, AS LONG AS THIS NOTICE
# AND ACKNOWLEDGEMENT OF AUTHORSHIP REMAIN.
#
# 03-07-2008
# Initial Version(0.1.0)
#===============================================================================
__author__ = "Michael Kania <mkania@umail.ucsb.edu>"
__version__ = ".0.1.0"
__copyright__ = "Copyright: 2008 Michael Kania"
import sys,os,commands
import gtk
import pynotify
import Image
import flickr
import random
import urllib
import threading, gobject
from threading import Thread
class trayIcon(threading.Thread):
def __init__(self, debug = False):
threading.Thread.__init__(self)
self.tray_icon = gtk.StatusIcon()
if(debug):
print "Create New Tray Icon"
self.debug = True
else:
self.debug = False
#self.tray_icon = gtk.status_icon_new_from_file("/home/mkania/workspace/FlickrWall/src/FlickrWall/img/flickr_orbs_plain_tray.png")
self.tray_icon = gtk.status_icon_new_from_file("/usr/share/FlickrWall/flickr_orbs_plain_tray.png")
self.tray_icon.set_tooltip("FlickrWall")
self.tray_note = trayNotify(self,self.debug)
self.tray_menu = gtk.Menu()
next_menu_item = gtk.MenuItem("Get New Image", True)
next_menu_item.connect('activate', self.next_image)
#next_fav_item = gtk.MenuItem("Get Favorite",True)
#next_fav_item.connect('activate',self.next_fav_image)
chg_theme_item = gtk.MenuItem("Change Theme")
chg_theme_item.connect('activate',self.chg_theme)
quit_menu_item = gtk.MenuItem("Quit", True)
quit_menu_item.connect('activate', self.quit)
self.tray_menu.add(next_menu_item)
#self.tray_menu.add(next_fav_item)
self.tray_menu.add(chg_theme_item)
self.tray_menu.add(quit_menu_item)
self.tray_icon.connect('popup-menu', self.popup)
self.run()
def run(self):
gtk.main()
def next_image(self, widget):
if(self.debug):
print "\tnext!"
self.thread_flickrwall = Thread(target=flickrWall, args=(self.tray_icon,self.tray_note,self.debug,)).start()
def next_fav_image(self,widget):
if(self.debug):
print "\tnext favorite!"
self.thread_flickrwall = Thread(target=flickrWall, args=(self.tray_icon,self.tray_note,self.debug,)).start()
def chg_theme(self,widget):
if(self.debug):
print "\tchange theme!"
def get_geometry(self):
icon_screen,icon_rectangle,icon_orient = self.tray_icon.get_geometry()
self.icon_x = icon_rectangle.x
self.icon_y = icon_rectangle.y
self.icon_width = icon_rectangle.width
self.icon_height = icon_rectangle.height
if(self.debug):
print (self.icon_x,self.icon_y)
print (self.icon_width,self.icon_height)
return (self.icon_x,self.icon_y,self.icon_width,self.icon_height)
def quit(self, widget):
if(self.debug):
print "\tExit Application"
urllib.urlcleanup()
del self
gtk.main_quit()
print "FlickrWall done"
sys.exit()
def popup(self, widget, button, time):
if(self.debug):
print "\tButton %i pressed" %button
if button == 3:
if self.tray_menu:
self.tray_menu.show_all()
self.tray_menu.popup(None, None, gtk.status_icon_position_menu,
button, time, widget)
def update_tooltip(status):
#python has no switch?!
if(status == "retrieve"):
self.tray_icon.set_tooltip("Retrieving Wallpaper")
self.tray_icon = gtk.set_from_file("/usr/share/FlickrWall/flickr_orbs.png")
elif(status == "idle"):
self.tray_icon.set_tooltip("FlickrWall")
def getTrayIcon(self):
return self.tray_icon
def getTrayNote(self):
return self.tray_note
class flickrWall(threading.Thread):
def __init__(self,tray_icon, tray_note,debug = False):
threading.Thread.__init__(self)
if(debug):
print "Create New FlickrWall"
self.debug = True
else:
self.debug = False
self.tray_icon = tray_icon
self.tray_note = tray_note
self.tray_icon.set_blinking(True)
self.get_photo_url("66885150@N00", "Original", 50, False)
self.set_wallpaper()
self.tray_icon.set_blinking(False)
def download_status(self,count,blockSize,totalSize):
percentage = ( (float(count*blockSize) /totalSize)*100)
if(percentage < 100):
self.tray_icon.set_tooltip("Downloading: %.0f %%" %percentage)
else:
self.tray_icon.set_tooltip("FlickrWall")
def load_photo(self):
self.url = self.photo.getURL(size='Original', urlType='source')
if(self.debug):
print "\tload_photo"
print "\t\tRetrieving url: %s" %self.url
file, mime = urllib.urlretrieve(url = self.url ,reporthook=self.download_status)
if(self.debug):
print file
print mime
self.wallpaper = Image.open(file)
print self.wallpaper.size
self.wallpaper = self.wallpaper.resize((1280,800),Image.ANTIALIAS)
self.wallpaper.save(os.path.expanduser("~") + "/Wallpaper.png","PNG")
commands.getoutput("gconftool -s /desktop/gnome/background/picture_filename -t string ~/Wallpaper.png")
urllib.urlcleanup()
def get_photo_url(self, groupid, size, number, equal=False):
if(self.debug):
print "\tget_photo_url"
print "\t\tGroupID: %s, " %groupid + "Size: %s, " %size + "Number: %i" %number
group = flickr.Group(groupid)
self.photos = group.getPhotos(per_page=number)
def check_size(self):
if (self.debug):
print "\tcheck_size"
rand = random.randint(0, (len(self.photos)-1))
if(self.debug):
print "\t\tRandom: %i" %rand
print "\t\tPhotos Length: %i" %len(self.photos)
self.photo = self.photos[rand]
self.sizes = self.photo.getSizes()
if(self.debug):
print "\t\tDict length:%i" %len(self.sizes)
if(len(self.sizes) > 5):
self.size = self.sizes[5]
self.width = self.size["width"]
self.height = self.size["height"]
if (self.height > self.width):
print "Bad Orientation"
del self.photos[rand]
elif (self.width < 1024):
print "Too Small"
del self.photos[rand]
else:
if(self.debug):
print "\t\t No URL"
return self.photo
else:
return None
def set_wallpaper(self):
if(self.debug):
print "\tset_wallpaper"
while (True):
self.tray_icon.set_tooltip("Looking for the perfect picture")
self.photo = self.check_size()
if(self.photo != None):
try:
self.load_photo()
self.tray_note.notify("FlickrWall","Wallpaper has been set")
break;
except flickr.FlickrError, e:
print "Error Loading Photo"
class trayNotify(threading.Thread):
def __init__(self,tray_icon,debug = False):
threading.Thread.__init__(self)
self.icon_x,self.icon_y,self.icon_width,self.icon_height = tray_icon.get_geometry()
def notify(self,title,text):
if not pynotify.init(title):
sys.exit(1)
# uri = "/home/mkania/Wallpaper.png"
#
self.note = pynotify.Notification( title,text)
self.note.set_hint("x", self.icon_x + (self.icon_width/2))
self.note.set_hint("y", self.icon_y + (self.icon_height/2))
self.note.set_timeout(1750) # 1.5 seconds
# # Image URI
if not self.note.show():
print "Failed to send notification"
sys.exit(1)
if __name__ == "__main__":
gtk.gdk.threads_init()
debug = True
print "Running FlickrWall"
trayIcon(debug).start_()
| Python |
print("") | Python |
from django.db import models
# Create your models here.
| Python |
"""
This file demonstrates writing tests using the unittest module. These will pass
when you run "manage.py test".
Replace this with more appropriate tests for your application.
"""
from django.test import TestCase
class SimpleTest(TestCase):
def test_basic_addition(self):
"""
Tests that 1 + 1 always equals 2.
"""
self.assertEqual(1 + 1, 2)
| Python |
from django.conf import settings
from django.conf.urls.defaults import *
from django.contrib.auth.decorators import login_required
urlpatterns = patterns('home.views',
url(r'^jobs$',
'jobs',
name='home_display'),
url(r'^$',
'home',
name='home_display'),
) | Python |
from django.http import HttpResponseRedirect, Http404, HttpResponse, HttpResponseForbidden
from django.shortcuts import render_to_response, get_object_or_404
from django.core.cache import cache
from django.utils import simplejson as simplejson
def home(request):
return render_to_response('home/home.html',None)
def jobs(request):
json = simplejson.dumps(cache.get('1'))
return HttpResponse(json,content_type="application/json") | Python |
#!/usr/bin/env python
from django.core.management import execute_manager
import imp
try:
imp.find_module('settings') # Assumed to be in the same directory.
except ImportError:
import sys
sys.stderr.write("Error: Can't find the file 'settings.py' in the directory containing %r. It appears you've customized things.\nYou'll have to run django-admin.py, passing it your settings module.\n" % __file__)
sys.exit(1)
import settings
if __name__ == "__main__":
execute_manager(settings)
| Python |
from django.conf.urls.defaults import patterns, include, url
# Uncomment the next two lines to enable the admin:
from django.contrib import admin
admin.autodiscover()
urlpatterns = patterns('',
(r'', include('home.urls')),
(r'helpdesk/', include('helpdesk.urls')),
url(r'^admin/', include(admin.site.urls)),
)
| Python |
# Django settings for coordinate_ticketing project.
#export PYTHONPATH="$PYTHONPATH:/usr/local/google/home/zachn/Documents/code/coordinate_ticketing/google_appengine:/usr/local/google/home/zachn/Documents/code/coordinate_ticketing/google_appengine/lib/django_1_3"
import os
PROJECT_PATH = os.path.abspath(os.path.dirname(__file__))
DEBUG = True
TEMPLATE_DEBUG = DEBUG
ADMINS = (
# ('Your Name', 'your_email@example.com'),
)
MANAGERS = ADMINS
if (os.getenv('SERVER_SOFTWARE', '').startswith('Google App Engine') or
os.getenv('SETTINGS_MODE') == 'prod'):
# Running on production App Engine, so use a Google Cloud SQL database.
DATABASES = {
'default': {
'ENGINE': 'google.appengine.ext.django.backends.rdbms',
'INSTANCE': 'DATABASE:INSTANCE',
'NAME': 'DATABASE',
}
}
else:
# Running in development, so use a local MySQL database.
DATABASES = {
'default': {
'ENGINE': 'django.db.backends.mysql',
'USER': 'USER',
'PASSWORD': 'PASSWD',
'HOST': 'localhost',
'NAME': 'DATABASE',
}
}
# Local time zone for this installation. Choices can be found here:
# http://en.wikipedia.org/wiki/List_of_tz_zones_by_name
# although not all choices may be available on all operating systems.
# On Unix systems, a value of None will cause Django to use the same
# timezone as the operating system.
# If running in a Windows environment this must be set to the same as your
# system time zone.
TIME_ZONE = 'America/Los_Angeles'
# Language code for this installation. All choices can be found here:
# http://www.i18nguy.com/unicode/language-identifiers.html
LANGUAGE_CODE = 'en-us'
SITE_ID = 1
# If you set this to False, Django will make some optimizations so as not
# to load the internationalization machinery.
USE_I18N = True
# If you set this to False, Django will not format dates, numbers and
# calendars according to the current locale
USE_L10N = True
# Absolute filesystem path to the directory that will hold user-uploaded files.
# Example: "/home/media/media.lawrence.com/media/"
MEDIA_ROOT = os.path.join(PROJECT_PATH, "media")
# URL that handles the media served from MEDIA_ROOT. Make sure to use a
# trailing slash.
# Examples: "http://media.lawrence.com/media/", "http://example.com/media/"
MEDIA_URL = ''
# Absolute path to the directory static files should be collected to.
# Don't put anything in this directory yourself; store your static files
# in apps' "static/" subdirectories and in STATICFILES_DIRS.
# Example: "/home/media/media.lawrence.com/static/"
STATIC_ROOT = os.path.join(PROJECT_PATH, "static")
# URL prefix for static files.
# Example: "http://media.lawrence.com/static/"
STATIC_URL = '/static/'
# URL prefix for admin static files -- CSS, JavaScript and images.
# Make sure to use a trailing slash.
# Examples: "http://foo.com/static/admin/", "/static/admin/".
ADMIN_MEDIA_PREFIX = '/static/admin/'
# Additional locations of static files
STATICFILES_DIRS = (
# Put strings here, like "/home/html/static" or "C:/www/django/static".
# Always use forward slashes, even on Windows.
# Don't forget to use absolute paths, not relative paths.
)
# List of finder classes that know how to find static files in
# various locations.
STATICFILES_FINDERS = (
'django.contrib.staticfiles.finders.FileSystemFinder',
'django.contrib.staticfiles.finders.AppDirectoriesFinder',
# 'django.contrib.staticfiles.finders.DefaultStorageFinder',
)
# Make this unique, and don't share it with anybody.
SECRET_KEY = ')g@xyp3lt#2k+g06a7tb$v0e8sa#z9cl&a84t34zd39woj2655'
# List of callables that know how to import templates from various sources.
TEMPLATE_LOADERS = (
'django.template.loaders.filesystem.Loader',
'django.template.loaders.app_directories.Loader',
# 'django.template.loaders.eggs.Loader',
)
MIDDLEWARE_CLASSES = (
'django.middleware.common.CommonMiddleware',
'django.contrib.sessions.middleware.SessionMiddleware',
'django.middleware.csrf.CsrfViewMiddleware',
'django.contrib.auth.middleware.AuthenticationMiddleware',
'django.contrib.messages.middleware.MessageMiddleware',
)
ROOT_URLCONF = 'urls'
TEMPLATE_DIRS = (
# Put strings here, like "/home/html/django_templates" or "C:/www/django/templates".
# Always use forward slashes, even on Windows.
# Don't forget to use absolute paths, not relative paths.
)
INSTALLED_APPS = (
'django.contrib.auth',
'django.contrib.contenttypes',
'django.contrib.sessions',
'django.contrib.sites',
'django.contrib.messages',
'django.contrib.staticfiles',
'helpdesk',
'home',
'django.contrib.admin',
# Uncomment the next line to enable admin documentation:
# 'django.contrib.admindocs',
)
# A sample logging configuration. The only tangible logging
# performed by this configuration is to send an email to
# the site admins on every HTTP 500 error.
# See http://docs.djangoproject.com/en/dev/topics/logging for
# more details on how to customize your logging configuration.
LOGGING = {
'version': 1,
'disable_existing_loggers': False,
'handlers': {
'mail_admins': {
'level': 'ERROR',
'class': 'django.utils.log.AdminEmailHandler'
}
},
'loggers': {
'django.request': {
'handlers': ['mail_admins'],
'level': 'ERROR',
'propagate': True,
},
}
}
# Google Coordinate Settings
GOOGLE_COORDINATE_CLIENT_ID = "CLIENT_ID"
GOOGLE_COORDINATE_CLIENT_SECRET = "SECRET"
| Python |
#!/usr/bin/env python
import os
import optparse
import subprocess
import sys
here = os.path.dirname(__file__)
def main():
usage = "usage: %prog [file1..fileN]"
description = """With no file paths given this script will automatically
compress all jQuery-based files of the admin app. Requires the Google Closure
Compiler library and Java version 6 or later."""
parser = optparse.OptionParser(usage, description=description)
parser.add_option("-c", dest="compiler", default="~/bin/compiler.jar",
help="path to Closure Compiler jar file")
parser.add_option("-v", "--verbose",
action="store_true", dest="verbose")
parser.add_option("-q", "--quiet",
action="store_false", dest="verbose")
(options, args) = parser.parse_args()
compiler = os.path.expanduser(options.compiler)
if not os.path.exists(compiler):
sys.exit("Google Closure compiler jar file %s not found. Please use the -c option to specify the path." % compiler)
if not args:
if options.verbose:
sys.stdout.write("No filenames given; defaulting to admin scripts\n")
args = [os.path.join(here, f) for f in [
"actions.js", "collapse.js", "inlines.js", "prepopulate.js"]]
for arg in args:
if not arg.endswith(".js"):
arg = arg + ".js"
to_compress = os.path.expanduser(arg)
if os.path.exists(to_compress):
to_compress_min = "%s.min.js" % "".join(arg.rsplit(".js"))
cmd = "java -jar %s --js %s --js_output_file %s" % (compiler, to_compress, to_compress_min)
if options.verbose:
sys.stdout.write("Running: %s\n" % cmd)
subprocess.call(cmd.split())
else:
sys.stdout.write("File %s not found. Sure it exists?\n" % to_compress)
if __name__ == '__main__':
main()
| Python |
import os
import sys
from distutils.util import convert_path
from fnmatch import fnmatchcase
from setuptools import setup, find_packages
version = '0.1.7b'
# Provided as an attribute, so you can append to these instead
# of replicating them:
standard_exclude = ('*.py', '*.pyc', '*$py.class', '*~', '.*', '*.bak')
standard_exclude_directories = ('.*', 'CVS', '_darcs', './build',
'./dist', 'EGG-INFO', '*.egg-info')
# (c) 2005 Ian Bicking and contributors; written for Paste (http://pythonpaste.org)
# Licensed under the MIT license: http://www.opensource.org/licenses/mit-license.php
# Note: you may want to copy this into your setup.py file verbatim, as
# you can't import this from another package, when you don't know if
# that package is installed yet.
def find_package_data(
where='.', package='',
exclude=standard_exclude,
exclude_directories=standard_exclude_directories,
only_in_packages=True,
show_ignored=False):
"""
Return a dictionary suitable for use in ``package_data``
in a distutils ``setup.py`` file.
The dictionary looks like::
{'package': [files]}
Where ``files`` is a list of all the files in that package that
don't match anything in ``exclude``.
If ``only_in_packages`` is true, then top-level directories that
are not packages won't be included (but directories under packages
will).
Directories matching any pattern in ``exclude_directories`` will
be ignored; by default directories with leading ``.``, ``CVS``,
and ``_darcs`` will be ignored.
If ``show_ignored`` is true, then all the files that aren't
included in package data are shown on stderr (for debugging
purposes).
Note patterns use wildcards, or can be exact paths (including
leading ``./``), and all searching is case-insensitive.
"""
out = {}
stack = [(convert_path(where), '', package, only_in_packages)]
while stack:
where, prefix, package, only_in_packages = stack.pop(0)
for name in os.listdir(where):
fn = os.path.join(where, name)
if os.path.isdir(fn):
bad_name = False
for pattern in exclude_directories:
if (fnmatchcase(name, pattern)
or fn.lower() == pattern.lower()):
bad_name = True
if show_ignored:
print >> sys.stderr, (
"Directory %s ignored by pattern %s"
% (fn, pattern))
break
if bad_name:
continue
if (os.path.isfile(os.path.join(fn, '__init__.py'))
and not prefix):
if not package:
new_package = name
else:
new_package = package + '.' + name
stack.append((fn, '', new_package, False))
else:
stack.append((fn, prefix + name + '/', package, only_in_packages))
elif package or not only_in_packages:
# is a file
bad_name = False
for pattern in exclude:
if (fnmatchcase(name, pattern)
or fn.lower() == pattern.lower()):
bad_name = True
if show_ignored:
print >> sys.stderr, (
"File %s ignored by pattern %s"
% (fn, pattern))
break
if bad_name:
continue
out.setdefault(package, []).append(prefix+name)
return out
LONG_DESCRIPTION = """
===============
django-helpdesk
===============
This is a Django-powered helpdesk ticket tracker, designed to
plug into an existing Django website and provide you with
internal (or, perhaps, external) helpdesk management.
"""
setup(
name='django-helpdesk',
version=version,
description="Django-powered ticket tracker for your helpdesk",
long_description=LONG_DESCRIPTION,
classifiers=[
"Programming Language :: Python",
"Topic :: Software Development :: Libraries :: Python Modules",
"Framework :: Django",
"Environment :: Web Environment",
"Operating System :: OS Independent",
"Intended Audience :: Customer Service",
"License :: OSI Approved :: BSD License",
"Natural Language :: English",
"Topic :: Office/Business",
"Topic :: Software Development :: Bug Tracking",
],
keywords=['django', 'helpdesk', 'tickets', 'incidents', 'cases'],
author='Ross Poulton',
author_email='ross@rossp.org',
url='http://github.com/rossp/django-helpdesk',
license='BSD',
packages=find_packages(),
package_data=find_package_data("helpdesk", only_in_packages=False),
include_package_data=True,
zip_safe=False,
install_requires=['setuptools'],
)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
views/public.py - All public facing views, eg non-staff (no authentication
required) views.
"""
from datetime import datetime
from django.core.urlresolvers import reverse
from django.http import HttpResponseRedirect, Http404, HttpResponse
from django.shortcuts import render_to_response, get_object_or_404
from django.template import loader, Context, RequestContext
from django.utils.translation import ugettext as _
from helpdesk import settings as helpdesk_settings
from helpdesk.forms import PublicTicketForm
from helpdesk.lib import send_templated_mail, text_is_spam
from helpdesk.models import Ticket, Queue, UserSettings, KBCategory
def homepage(request):
if not request.user.is_authenticated() and helpdesk_settings.HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT:
return HttpResponseRedirect(reverse('login'))
if (request.user.is_staff or (request.user.is_authenticated() and helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE)):
try:
if getattr(request.user.usersettings.settings, 'login_view_ticketlist', False):
return HttpResponseRedirect(reverse('helpdesk_list'))
else:
return HttpResponseRedirect(reverse('helpdesk_dashboard'))
except UserSettings.DoesNotExist:
return HttpResponseRedirect(reverse('helpdesk_dashboard'))
if request.method == 'POST':
form = PublicTicketForm(request.POST, request.FILES)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.filter(allow_public_submission=True)]
if form.is_valid():
if text_is_spam(form.cleaned_data['body'], request):
# This submission is spam. Let's not save it.
return render_to_response('helpdesk/public_spam.html', RequestContext(request, {}))
else:
ticket = form.save()
return HttpResponseRedirect('%s?ticket=%s&email=%s'% (
reverse('helpdesk_public_view'),
ticket.ticket_for_url,
ticket.submitter_email)
)
else:
try:
queue = Queue.objects.get(slug=request.GET.get('queue', None))
except Queue.DoesNotExist:
queue = None
initial_data = {}
if queue:
initial_data['queue'] = queue.id
if request.user.is_authenticated() and request.user.email:
initial_data['submitter_email'] = request.user.email
form = PublicTicketForm(initial=initial_data)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.filter(allow_public_submission=True)]
knowledgebase_categories = KBCategory.objects.all()
return render_to_response('helpdesk/public_homepage.html',
RequestContext(request, {
'form': form,
'helpdesk_settings': helpdesk_settings,
'kb_categories': knowledgebase_categories
}))
def view_ticket(request):
ticket_req = request.GET.get('ticket', '')
ticket = False
email = request.GET.get('email', '')
error_message = ''
if ticket_req and email:
parts = ticket_req.split('-')
queue = '-'.join(parts[0:-1])
ticket_id = parts[-1]
try:
ticket = Ticket.objects.get(id=ticket_id, queue__slug__iexact=queue, submitter_email__iexact=email)
except:
ticket = False
error_message = _('Invalid ticket ID or e-mail address. Please try again.')
if ticket:
if request.user.is_staff:
redirect_url = reverse('helpdesk_view', args=[ticket_id])
if request.GET.has_key('close'):
redirect_url += '?close'
return HttpResponseRedirect(redirect_url)
if request.GET.has_key('close') and ticket.status == Ticket.RESOLVED_STATUS:
from helpdesk.views.staff import update_ticket
# Trick the update_ticket() view into thinking it's being called with
# a valid POST.
request.POST = {
'new_status': Ticket.CLOSED_STATUS,
'public': 1,
'title': ticket.title,
'comment': _('Submitter accepted resolution and closed ticket'),
}
if ticket.assigned_to:
request.POST['owner'] = ticket.assigned_to.id
request.GET = {}
return update_ticket(request, ticket_id, public=True)
# redirect user back to this ticket if possible.
redirect_url = ''
if helpdesk_settings.HELPDESK_NAVIGATION_ENABLED:
redirect_url = reverse('helpdesk_view', args=[ticket_id])
return render_to_response('helpdesk/public_view_ticket.html',
RequestContext(request, {
'ticket': ticket,
'helpdesk_settings': helpdesk_settings,
'next': redirect_url,
}))
return render_to_response('helpdesk/public_view_form.html',
RequestContext(request, {
'ticket': ticket,
'email': email,
'error_message': error_message,
'helpdesk_settings': helpdesk_settings,
}))
def change_language(request):
return_to = ''
if request.GET.has_key('return_to'):
return_to = request.GET['return_to']
return render_to_response('helpdesk/public_change_language.html',
RequestContext(request, {'next': return_to}))
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
views/staff.py - The bulk of the application - provides most business logic and
renders all staff-facing views.
"""
from datetime import datetime
import sys
from django.conf import settings
from django.contrib.auth.models import User
from django.contrib.auth.decorators import login_required, user_passes_test
from django.core.files.base import ContentFile
from django.core.urlresolvers import reverse
from django.core.exceptions import ValidationError
from django.core import paginator
from django.db import connection
from django.db.models import Q
from django.http import HttpResponseRedirect, Http404, HttpResponse, HttpResponseForbidden
from django.shortcuts import render_to_response, get_object_or_404
from django.template import loader, Context, RequestContext
from django.utils.translation import ugettext as _
from django.utils.html import escape
from django import forms
from helpdesk.forms import TicketForm, UserSettingsForm, EmailIgnoreForm, EditTicketForm, TicketCCForm, EditFollowUpForm, TicketDependencyForm
from helpdesk.lib import send_templated_mail, query_to_dict, apply_query, safe_template_context
from helpdesk.models import Ticket, Queue, FollowUp, TicketChange, PreSetReply, Attachment, SavedSearch, IgnoreEmail, TicketCC, TicketDependency
from helpdesk.settings import HAS_TAG_SUPPORT
from helpdesk import settings as helpdesk_settings
from helpdesk.coordinate import Coordinate
if HAS_TAG_SUPPORT:
from tagging.models import Tag, TaggedItem
if helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE:
# treat 'normal' users like 'staff'
staff_member_required = user_passes_test(lambda u: u.is_authenticated() and u.is_active)
else:
staff_member_required = user_passes_test(lambda u: u.is_authenticated() and u.is_active and u.is_staff)
superuser_required = user_passes_test(lambda u: u.is_authenticated() and u.is_active and u.is_superuser)
def dashboard(request):
"""
A quick summary overview for users: A list of their own tickets, a table
showing ticket counts by queue/status, and a list of unassigned tickets
with options for them to 'Take' ownership of said tickets.
"""
# open & reopened tickets, assigned to current user
tickets = Ticket.objects.filter(
assigned_to=request.user,
).exclude(
status__in = [Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS],
)
# closed & resolved tickets, assigned to current user
tickets_closed_resolved = Ticket.objects.filter(
assigned_to=request.user,
status__in = [Ticket.CLOSED_STATUS, Ticket.RESOLVED_STATUS])
unassigned_tickets = Ticket.objects.filter(
assigned_to__isnull=True,
).exclude(
status=Ticket.CLOSED_STATUS,
)
# all tickets, reported by current user
all_tickets_reported_by_current_user = ''
email_current_user = request.user.email
if email_current_user:
all_tickets_reported_by_current_user = Ticket.objects.filter(
submitter_email=email_current_user,
).order_by('status')
# The following query builds a grid of queues & ticket statuses,
# to be displayed to the user. EG:
# Open Resolved
# Queue 1 10 4
# Queue 2 4 12
cursor = connection.cursor()
if helpdesk_settings.HELPDESK_DASHBOARD_HIDE_EMPTY_QUEUES:
cursor.execute("""
SELECT q.id as queue,
q.title AS name,
COUNT(CASE t.status WHEN '1' THEN t.id WHEN '2' THEN t.id END) AS open,
COUNT(CASE t.status WHEN '3' THEN t.id END) AS resolved,
COUNT(CASE t.status WHEN '4' THEN t.id END) AS closed
FROM helpdesk_ticket t,
helpdesk_queue q
WHERE q.id = t.queue_id
GROUP BY queue, name
ORDER BY q.id;
""")
else:
cursor.execute("""
SELECT q.id as queue,
q.title AS name,
COUNT(CASE t.status WHEN '1' THEN t.id WHEN '2' THEN t.id END) AS open,
COUNT(CASE t.status WHEN '3' THEN t.id END) AS resolved,
COUNT(CASE t.status WHEN '4' THEN t.id END) AS closed
FROM helpdesk_queue q
LEFT OUTER JOIN helpdesk_ticket t
ON q.id = t.queue_id
GROUP BY queue, name
ORDER BY q.id;
""")
dash_tickets = query_to_dict(cursor.fetchall(), cursor.description)
return render_to_response('helpdesk/dashboard.html',
RequestContext(request, {
'user_tickets': tickets,
'user_tickets_closed_resolved': tickets_closed_resolved,
'unassigned_tickets': unassigned_tickets,
'all_tickets_reported_by_current_user': all_tickets_reported_by_current_user,
'dash_tickets': dash_tickets,
}))
dashboard = staff_member_required(dashboard)
def delete_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.method == 'GET':
return render_to_response('helpdesk/delete_ticket.html',
RequestContext(request, {
'ticket': ticket,
}))
else:
ticket.delete()
return HttpResponseRedirect(reverse('helpdesk_home'))
delete_ticket = staff_member_required(delete_ticket)
def followup_edit(request, ticket_id, followup_id, ):
"Edit followup options with an ability to change the ticket."
followup = get_object_or_404(FollowUp, id=followup_id)
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.method == 'GET':
form = EditFollowUpForm(initial=
{'title': escape(followup.title),
'ticket': followup.ticket,
'comment': escape(followup.comment),
'public': followup.public,
'new_status': followup.new_status,
})
return render_to_response('helpdesk/followup_edit.html',
RequestContext(request, {
'followup': followup,
'ticket': ticket,
'form': form,
}))
elif request.method == 'POST':
form = EditFollowUpForm(request.POST)
if form.is_valid():
title = form.cleaned_data['title']
_ticket = form.cleaned_data['ticket']
comment = form.cleaned_data['comment']
public = form.cleaned_data['public']
new_status = form.cleaned_data['new_status']
#will save previous date
old_date = followup.date
new_followup = FollowUp(title=title, date=old_date, ticket=_ticket, comment=comment, public=public, new_status=new_status, )
# keep old user if one did exist before.
if followup.user:
new_followup.user = followup.user
new_followup.save()
# get list of old attachments & link them to new_followup
attachments = Attachment.objects.filter(followup = followup)
for attachment in attachments:
attachment.followup = new_followup
attachment.save()
# delete old followup
followup.delete()
return HttpResponseRedirect(reverse('helpdesk_view', args=[ticket.id]))
def view_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.GET.has_key('take'):
# Allow the user to assign the ticket to themselves whilst viewing it.
# Trick the update_ticket() view into thinking it's being called with
# a valid POST.
request.POST = {
'owner': request.user.id,
'public': 1,
'title': ticket.title,
'comment': ''
}
return update_ticket(request, ticket_id)
if request.GET.has_key('close') and ticket.status == Ticket.RESOLVED_STATUS:
if not ticket.assigned_to:
owner = 0
else:
owner = ticket.assigned_to.id
# Trick the update_ticket() view into thinking it's being called with
# a valid POST.
request.POST = {
'new_status': Ticket.CLOSED_STATUS,
'public': 1,
'owner': owner,
'title': ticket.title,
'comment': _('Accepted resolution and closed ticket'),
}
return update_ticket(request, ticket_id)
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
else:
users = User.objects.filter(is_active=True).order_by('username')
# TODO: shouldn't this template get a form to begin with?
form = TicketForm(initial={'due_date':ticket.due_date})
return render_to_response('helpdesk/ticket.html',
RequestContext(request, {
'ticket': ticket,
'form': form,
'active_users': users,
'priorities': Ticket.PRIORITY_CHOICES,
'preset_replies': PreSetReply.objects.filter(Q(queues=ticket.queue) | Q(queues__isnull=True)),
'tags_enabled': HAS_TAG_SUPPORT,
}))
view_ticket = staff_member_required(view_ticket)
def update_ticket(request, ticket_id, public=False):
if not (public or (request.user.is_authenticated() and request.user.is_active and (request.user.is_staff or helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE))):
return HttpResponseForbidden(_('Sorry, you need to login to do that.'))
ticket = get_object_or_404(Ticket, id=ticket_id)
comment = request.POST.get('comment', '')
new_status = int(request.POST.get('new_status', ticket.status))
title = request.POST.get('title', '')
public = request.POST.get('public', False)
owner = int(request.POST.get('owner', None))
priority = int(request.POST.get('priority', ticket.priority))
due_date_year = int(request.POST.get('due_date_year', 0))
due_date_month = int(request.POST.get('due_date_month', 0))
due_date_day = int(request.POST.get('due_date_day', 0))
if not (due_date_year and due_date_month and due_date_day):
due_date = ticket.due_date
else:
if ticket.due_date:
due_date = ticket.due_date
else:
due_date = datetime.now()
due_date = due_date.replace(due_date_year, due_date_month, due_date_day)
tags = request.POST.get('tags', '')
# We need to allow the 'ticket' and 'queue' contexts to be applied to the
# comment.
from django.template import loader, Context
context = safe_template_context(ticket)
# this line sometimes creates problems if code is sent as a comment.
# if comment contains some django code, like "why does {% if bla %} crash",
# then the following line will give us a crash, since django expects {% if %}
# to be closed with an {% endif %} tag.
comment = loader.get_template_from_string(comment).render(Context(context))
if owner is None and ticket.assigned_to:
owner = ticket.assigned_to.id
f = FollowUp(ticket=ticket, date=datetime.now(), comment=comment)
if request.user.is_staff or helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE:
f.user = request.user
f.public = public
reassigned = False
if owner is not None:
if owner != 0 and ((ticket.assigned_to and owner != ticket.assigned_to.id) or not ticket.assigned_to):
new_user = User.objects.get(id=owner)
f.title = _('Assigned to %(username)s') % {
'username': new_user.username,
}
ticket.assigned_to = new_user
reassigned = True
# user changed owner to 'unassign'
elif owner == 0 and ticket.assigned_to is not None:
f.title = _('Unassigned')
ticket.assigned_to = None
if new_status != ticket.status:
ticket.status = new_status
ticket.save()
f.new_status = new_status
if f.title:
f.title += ' and %s' % ticket.get_status_display()
else:
f.title = '%s' % ticket.get_status_display()
if not f.title:
if f.comment:
f.title = _('Comment')
else:
f.title = _('Updated')
f.save()
files = []
if request.FILES:
import mimetypes, os
for file in request.FILES.getlist('attachment'):
filename = file.name.replace(' ', '_')
a = Attachment(
followup=f,
filename=filename,
mime_type=mimetypes.guess_type(filename)[0] or 'application/octet-stream',
size=file.size,
)
a.file.save(file.name, file, save=False)
a.save()
if file.size < getattr(settings, 'MAX_EMAIL_ATTACHMENT_SIZE', 512000):
# Only files smaller than 512kb (or as defined in
# settings.MAX_EMAIL_ATTACHMENT_SIZE) are sent via email.
files.append(a.file.path)
if title != ticket.title:
c = TicketChange(
followup=f,
field=_('Title'),
old_value=ticket.title,
new_value=title,
)
c.save()
ticket.title = title
if priority != ticket.priority:
c = TicketChange(
followup=f,
field=_('Priority'),
old_value=ticket.priority,
new_value=priority,
)
c.save()
ticket.priority = priority
if due_date != ticket.due_date:
c = TicketChange(
followup=f,
field=_('Due on'),
old_value=ticket.due_date,
new_value=due_date,
)
c.save()
ticket.due_date = due_date
if HAS_TAG_SUPPORT:
if tags != ticket.tags:
c = TicketChange(
followup=f,
field=_('Tags'),
old_value=ticket.tags,
new_value=tags,
)
c.save()
ticket.tags = tags
if new_status in [ Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS ]:
ticket.resolution = comment
messages_sent_to = []
# ticket might have changed above, so we re-instantiate context with the
# (possibly) updated ticket.
context = safe_template_context(ticket)
context.update(
resolution=ticket.resolution,
comment=f.comment,
)
if ticket.submitter_email and public and (f.comment or (f.new_status in (Ticket.RESOLVED_STATUS, Ticket.CLOSED_STATUS))):
if f.new_status == Ticket.RESOLVED_STATUS:
template = 'resolved_submitter'
elif f.new_status == Ticket.CLOSED_STATUS:
template = 'closed_submitter'
else:
template = 'updated_submitter'
send_templated_mail(
template,
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(ticket.submitter_email)
for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to:
send_templated_mail(
template,
context,
recipients=cc.email_address,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(cc.email_address)
if ticket.assigned_to and request.user != ticket.assigned_to and ticket.assigned_to.email and ticket.assigned_to.email not in messages_sent_to:
# We only send e-mails to staff members if the ticket is updated by
# another user. The actual template varies, depending on what has been
# changed.
if reassigned:
template_staff = 'assigned_owner'
elif f.new_status == Ticket.RESOLVED_STATUS:
template_staff = 'resolved_owner'
elif f.new_status == Ticket.CLOSED_STATUS:
template_staff = 'closed_owner'
else:
template_staff = 'updated_owner'
if (not reassigned or ( reassigned and ticket.assigned_to.usersettings.settings.get('email_on_ticket_assign', False))) or (not reassigned and ticket.assigned_to.usersettings.settings.get('email_on_ticket_change', False)):
send_templated_mail(
template_staff,
context,
recipients=ticket.assigned_to.email,
sender=ticket.queue.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(ticket.assigned_to.email)
if ticket.queue.updated_ticket_cc and ticket.queue.updated_ticket_cc not in messages_sent_to:
if reassigned:
template_cc = 'assigned_cc'
elif f.new_status == Ticket.RESOLVED_STATUS:
template_cc = 'resolved_cc'
elif f.new_status == Ticket.CLOSED_STATUS:
template_cc = 'closed_cc'
else:
template_cc = 'updated_cc'
send_templated_mail(
template_cc,
context,
recipients=ticket.queue.updated_ticket_cc,
sender=ticket.queue.from_address,
fail_silently=True,
files=files,
)
ticket.save()
c = Coordinate()
c.Update(ticket)
if request.user.is_staff or helpdesk_settings.HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE:
return HttpResponseRedirect(ticket.get_absolute_url())
else:
return HttpResponseRedirect(ticket.ticket_url)
def mass_update(request):
tickets = request.POST.getlist('ticket_id')
action = request.POST.get('action', None)
if not (tickets and action):
return HttpResponseRedirect(reverse('helpdesk_list'))
if action.startswith('assign_'):
parts = action.split('_')
user = User.objects.get(id=parts[1])
action = 'assign'
elif action == 'take':
user = request.user
action = 'assign'
for t in Ticket.objects.filter(id__in=tickets):
if action == 'assign' and t.assigned_to != user:
t.assigned_to = user
t.save()
f = FollowUp(ticket=t, date=datetime.now(), title=_('Assigned to %(username)s in bulk update' % {'username': user.username}), public=True, user=request.user)
f.save()
elif action == 'unassign' and t.assigned_to is not None:
t.assigned_to = None
t.save()
f = FollowUp(ticket=t, date=datetime.now(), title=_('Unassigned in bulk update'), public=True, user=request.user)
f.save()
elif action == 'close' and t.status != Ticket.CLOSED_STATUS:
t.status = Ticket.CLOSED_STATUS
t.save()
f = FollowUp(ticket=t, date=datetime.now(), title=_('Closed in bulk update'), public=False, user=request.user, new_status=Ticket.CLOSED_STATUS)
f.save()
elif action == 'close_public' and t.status != Ticket.CLOSED_STATUS:
t.status = Ticket.CLOSED_STATUS
t.save()
f = FollowUp(ticket=t, date=datetime.now(), title=_('Closed in bulk update'), public=True, user=request.user, new_status=Ticket.CLOSED_STATUS)
f.save()
# Send email to Submitter, Owner, Queue CC
context = safe_template_context(t)
context.update(
resolution = t.resolution,
queue = t.queue,
)
messages_sent_to = []
if t.submitter_email:
send_templated_mail(
'closed_submitter',
context,
recipients=t.submitter_email,
sender=t.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(t.submitter_email)
for cc in t.ticketcc_set.all():
if cc.email_address not in messages_sent_to:
send_templated_mail(
'closed_submitter',
context,
recipients=cc.email_address,
sender=t.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(cc.email_address)
if t.assigned_to and request.user != t.assigned_to and t.assigned_to.email and t.assigned_to.email not in messages_sent_to:
send_templated_mail(
'closed_owner',
context,
recipients=t.assigned_to.email,
sender=t.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(t.assigned_to.email)
if t.queue.updated_ticket_cc and t.queue.updated_ticket_cc not in messages_sent_to:
send_templated_mail(
'closed_cc',
context,
recipients=t.queue.updated_ticket_cc,
sender=t.queue.from_address,
fail_silently=True,
)
elif action == 'delete':
t.delete()
return HttpResponseRedirect(reverse('helpdesk_list'))
mass_update = staff_member_required(mass_update)
def ticket_list(request):
context = {}
# Query_params will hold a dictionary of parameters relating to
# a query, to be saved if needed:
query_params = {
'filtering': {},
'sorting': None,
'sortreverse': False,
'keyword': None,
'other_filter': None,
}
from_saved_query = False
# If the user is coming from the header/navigation search box, lets' first
# look at their query to see if they have entered a valid ticket number. If
# they have, just redirect to that ticket number. Otherwise, we treat it as
# a keyword search.
if request.GET.get('search_type', None) == 'header':
query = request.GET.get('q')
filter = None
if query.find('-') > 0:
queue, id = query.split('-')
try:
id = int(id)
except ValueError:
id = None
if id:
filter = {'queue__slug': queue, 'id': id }
else:
try:
query = int(query)
except ValueError:
query = None
if query:
filter = {'id': int(query) }
if filter:
try:
ticket = Ticket.objects.get(**filter)
return HttpResponseRedirect(ticket.staff_url)
except Ticket.DoesNotExist:
# Go on to standard keyword searching
pass
saved_query = None
if request.GET.get('saved_query', None):
from_saved_query = True
try:
saved_query = SavedSearch.objects.get(pk=request.GET.get('saved_query'))
except SavedSearch.DoesNotExist:
return HttpResponseRedirect(reverse('helpdesk_list'))
if not (saved_query.shared or saved_query.user == request.user):
return HttpResponseRedirect(reverse('helpdesk_list'))
import cPickle
from helpdesk.lib import b64decode
query_params = cPickle.loads(b64decode(str(saved_query.query)))
elif not ( request.GET.has_key('queue')
or request.GET.has_key('assigned_to')
or request.GET.has_key('status')
or request.GET.has_key('q')
or request.GET.has_key('sort')
or request.GET.has_key('sortreverse')
or request.GET.has_key('tags') ):
# Fall-back if no querying is being done, force the list to only
# show open/reopened/resolved (not closed) cases sorted by creation
# date.
query_params = {
'filtering': {'status__in': [1, 2, 3]},
'sorting': 'created',
}
else:
queues = request.GET.getlist('queue')
if queues:
try:
queues = [int(q) for q in queues]
query_params['filtering']['queue__id__in'] = queues
except ValueError:
pass
owners = request.GET.getlist('assigned_to')
if owners:
try:
owners = [int(u) for u in owners]
query_params['filtering']['assigned_to__id__in'] = owners
except ValueError:
pass
statuses = request.GET.getlist('status')
if statuses:
try:
statuses = [int(s) for s in statuses]
query_params['filtering']['status__in'] = statuses
except ValueError:
pass
date_from = request.GET.get('date_from')
if date_from:
query_params['filtering']['created__gte'] = date_from
date_to = request.GET.get('date_to')
if date_to:
query_params['filtering']['created__lte'] = date_to
### KEYWORD SEARCHING
q = request.GET.get('q', None)
if q:
qset = (
Q(title__icontains=q) |
Q(description__icontains=q) |
Q(resolution__icontains=q) |
Q(submitter_email__icontains=q)
)
context = dict(context, query=q)
query_params['other_filter'] = qset
### SORTING
sort = request.GET.get('sort', None)
if sort not in ('status', 'assigned_to', 'created', 'title', 'queue', 'priority'):
sort = 'created'
query_params['sorting'] = sort
sortreverse = request.GET.get('sortreverse', None)
query_params['sortreverse'] = sortreverse
try:
ticket_qs = apply_query(Ticket.objects.select_related(), query_params)
except ValidationError:
# invalid parameters in query, return default query
query_params = {
'filtering': {'status__in': [1, 2, 3]},
'sorting': 'created',
}
ticket_qs = apply_query(Ticket.objects.select_related(), query_params)
## TAG MATCHING
if HAS_TAG_SUPPORT:
tags = request.GET.getlist('tags')
if tags:
ticket_qs = TaggedItem.objects.get_by_model(ticket_qs, tags)
query_params['tags'] = tags
ticket_paginator = paginator.Paginator(ticket_qs, request.user.usersettings.settings.get('tickets_per_page') or 20)
try:
page = int(request.GET.get('page', '1'))
except ValueError:
page = 1
try:
tickets = ticket_paginator.page(page)
except (paginator.EmptyPage, paginator.InvalidPage):
tickets = ticket_paginator.page(ticket_paginator.num_pages)
search_message = ''
if context.has_key('query') and settings.DATABASES['default']['ENGINE'].endswith('sqlite'):
search_message = _('<p><strong>Note:</strong> Your keyword search is case sensitive because of your database. This means the search will <strong>not</strong> be accurate. By switching to a different database system you will gain better searching! For more information, read the <a href="http://docs.djangoproject.com/en/dev/ref/databases/#sqlite-string-matching">Django Documentation on string matching in SQLite</a>.')
import cPickle
from helpdesk.lib import b64encode
urlsafe_query = b64encode(cPickle.dumps(query_params))
user_saved_queries = SavedSearch.objects.filter(Q(user=request.user) | Q(shared__exact=True))
querydict = request.GET.copy()
querydict.pop('page', 1)
tag_choices = []
if HAS_TAG_SUPPORT:
# FIXME: restrict this to tags that are actually in use
tag_choices = Tag.objects.all()
return render_to_response('helpdesk/ticket_list.html',
RequestContext(request, dict(
context,
query_string=querydict.urlencode(),
tickets=tickets,
user_choices=User.objects.filter(is_active=True),
queue_choices=Queue.objects.all(),
status_choices=Ticket.STATUS_CHOICES,
tag_choices=tag_choices,
urlsafe_query=urlsafe_query,
user_saved_queries=user_saved_queries,
query_params=query_params,
from_saved_query=from_saved_query,
saved_query=saved_query,
search_message=search_message,
tags_enabled=HAS_TAG_SUPPORT
)))
ticket_list = staff_member_required(ticket_list)
def edit_ticket(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.method == 'POST':
form = EditTicketForm(request.POST, instance=ticket)
if form.is_valid():
ticket = form.save()
return HttpResponseRedirect(ticket.get_absolute_url())
else:
form = EditTicketForm(instance=ticket)
return render_to_response('helpdesk/edit_ticket.html',
RequestContext(request, {
'form': form,
'tags_enabled': HAS_TAG_SUPPORT,
}))
edit_ticket = staff_member_required(edit_ticket)
def create_ticket(request):
if request.method == 'POST':
form = TicketForm(request.POST, request.FILES)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in User.objects.filter(is_active=True).order_by('username')]
if form.is_valid():
ticket = form.save(user=request.user)
return HttpResponseRedirect(ticket.get_absolute_url())
else:
initial_data = {}
if request.user.usersettings.settings.get('use_email_as_submitter', False) and request.user.email:
initial_data['submitter_email'] = request.user.email
if request.GET.has_key('queue'):
initial_data['queue'] = request.GET['queue']
form = TicketForm(initial=initial_data)
form.fields['queue'].choices = [('', '--------')] + [[q.id, q.title] for q in Queue.objects.all()]
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_OWNERS:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
else:
users = User.objects.filter(is_active=True).order_by('username')
form.fields['assigned_to'].choices = [('', '--------')] + [[u.id, u.username] for u in users]
if helpdesk_settings.HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO:
form.fields['assigned_to'].widget = forms.HiddenInput()
return render_to_response('helpdesk/create_ticket.html',
RequestContext(request, {
'form': form,
'tags_enabled': HAS_TAG_SUPPORT,
}))
create_ticket = staff_member_required(create_ticket)
def raw_details(request, type):
# TODO: This currently only supports spewing out 'PreSetReply' objects,
# in the future it needs to be expanded to include other items. All it
# does is return a plain-text representation of an object.
if not type in ('preset',):
raise Http404
if type == 'preset' and request.GET.get('id', False):
try:
preset = PreSetReply.objects.get(id=request.GET.get('id'))
return HttpResponse(preset.body)
except PreSetReply.DoesNotExist:
raise Http404
raise Http404
raw_details = staff_member_required(raw_details)
def hold_ticket(request, ticket_id, unhold=False):
ticket = get_object_or_404(Ticket, id=ticket_id)
if unhold:
ticket.on_hold = False
title = _('Ticket taken off hold')
else:
ticket.on_hold = True
title = _('Ticket placed on hold')
f = FollowUp(
ticket = ticket,
user = request.user,
title = title,
date = datetime.now(),
public = True,
)
f.save()
ticket.save()
return HttpResponseRedirect(ticket.get_absolute_url())
hold_ticket = staff_member_required(hold_ticket)
def unhold_ticket(request, ticket_id):
return hold_ticket(request, ticket_id, unhold=True)
unhold_ticket = staff_member_required(unhold_ticket)
def rss_list(request):
return render_to_response('helpdesk/rss_list.html',
RequestContext(request, {
'queues': Queue.objects.all(),
}))
rss_list = staff_member_required(rss_list)
def report_index(request):
number_tickets = Ticket.objects.all().count()
saved_query = request.GET.get('saved_query', None)
return render_to_response('helpdesk/report_index.html',
RequestContext(request, {
'number_tickets': number_tickets,
'saved_query': saved_query,
}))
report_index = staff_member_required(report_index)
def run_report(request, report):
if Ticket.objects.all().count() == 0 or report not in ('queuemonth', 'usermonth', 'queuestatus', 'queuepriority', 'userstatus', 'userpriority', 'userqueue'):
return HttpResponseRedirect(reverse("helpdesk_report_index"))
report_queryset = Ticket.objects.all().select_related()
from_saved_query = False
saved_query = None
if request.GET.get('saved_query', None):
from_saved_query = True
try:
saved_query = SavedSearch.objects.get(pk=request.GET.get('saved_query'))
except SavedSearch.DoesNotExist:
return HttpResponseRedirect(reverse('helpdesk_report_index'))
if not (saved_query.shared or saved_query.user == request.user):
return HttpResponseRedirect(reverse('helpdesk_report_index'))
import cPickle
from helpdesk.lib import b64decode
query_params = cPickle.loads(b64decode(str(saved_query.query)))
report_queryset = apply_query(report_queryset, query_params)
from collections import defaultdict
summarytable = defaultdict(int)
months = (
_('Jan'),
_('Feb'),
_('Mar'),
_('Apr'),
_('May'),
_('Jun'),
_('Jul'),
_('Aug'),
_('Sep'),
_('Oct'),
_('Nov'),
_('Dec'),
)
first_ticket = Ticket.objects.all().order_by('created')[0]
first_month = first_ticket.created.month
first_year = first_ticket.created.year
last_ticket = Ticket.objects.all().order_by('-created')[0]
last_month = last_ticket.created.month
last_year = last_ticket.created.year
periods = []
year, month = first_year, first_month
working = True
periods.append("%s %s" % (months[month - 1], year))
while working:
month += 1
if month > 12:
year += 1
month = 1
if (year > last_year) or (month > last_month and year >= last_year):
working = False
periods.append("%s %s" % (months[month - 1], year))
if report == 'userpriority':
title = _('User by Priority')
col1heading = _('User')
possible_options = [t[1].__unicode__() for t in Ticket.PRIORITY_CHOICES]
charttype = 'bar'
elif report == 'userqueue':
title = _('User by Queue')
col1heading = _('User')
possible_options = [q.title.encode('utf-8') for q in Queue.objects.all()]
charttype = 'bar'
elif report == 'userstatus':
title = _('User by Status')
col1heading = _('User')
possible_options = [s[1].__unicode__() for s in Ticket.STATUS_CHOICES]
charttype = 'bar'
elif report == 'usermonth':
title = _('User by Month')
col1heading = _('User')
possible_options = periods
charttype = 'date'
elif report == 'queuepriority':
title = _('Queue by Priority')
col1heading = _('Queue')
possible_options = [t[1].__unicode__() for t in Ticket.PRIORITY_CHOICES]
charttype = 'bar'
elif report == 'queuestatus':
title = _('Queue by Status')
col1heading = _('Queue')
possible_options = [s[1].__unicode__() for s in Ticket.STATUS_CHOICES]
charttype = 'bar'
elif report == 'queuemonth':
title = _('Queue by Month')
col1heading = _('Queue')
possible_options = periods
charttype = 'date'
for ticket in report_queryset:
if report == 'userpriority':
metric1 = u'%s' % ticket.get_assigned_to
metric2 = u'%s' % ticket.get_priority_display()
elif report == 'userqueue':
metric1 = u'%s' % ticket.get_assigned_to
metric2 = u'%s' % ticket.queue.title
elif report == 'userstatus':
metric1 = u'%s' % ticket.get_assigned_to
metric2 = u'%s' % ticket.get_status_display()
elif report == 'usermonth':
metric1 = u'%s' % ticket.get_assigned_to
metric2 = u'%s %s' % (months[ticket.created.month - 1], ticket.created.year)
elif report == 'queuepriority':
metric1 = u'%s' % ticket.queue.title
metric2 = u'%s' % ticket.get_priority_display()
elif report == 'queuestatus':
metric1 = u'%s' % ticket.queue.title
metric2 = u'%s' % ticket.get_status_display()
elif report == 'queuemonth':
metric1 = u'%s' % ticket.queue.title
metric2 = u'%s %s' % (months[ticket.created.month - 1], ticket.created.year)
summarytable[metric1, metric2] += 1
table = []
header1 = sorted(set(list( i.encode('utf-8') for i,_ in summarytable.keys() )))
column_headings = [col1heading] + possible_options
# Pivot the data so that 'header1' fields are always first column
# in the row, and 'possible_options' are always the 2nd - nth columns.
for item in header1:
data = []
for hdr in possible_options:
data.append(summarytable[item, hdr])
table.append([item] + data)
return render_to_response('helpdesk/report_output.html',
RequestContext(request, {
'title': title,
'charttype': charttype,
'data': table,
'headings': column_headings,
'from_saved_query': from_saved_query,
'saved_query': saved_query,
}))
run_report = staff_member_required(run_report)
def save_query(request):
title = request.POST.get('title', None)
shared = request.POST.get('shared', False)
query_encoded = request.POST.get('query_encoded', None)
if not title or not query_encoded:
return HttpResponseRedirect(reverse('helpdesk_list'))
query = SavedSearch(title=title, shared=shared, query=query_encoded, user=request.user)
query.save()
return HttpResponseRedirect('%s?saved_query=%s' % (reverse('helpdesk_list'), query.id))
save_query = staff_member_required(save_query)
def delete_saved_query(request, id):
query = get_object_or_404(SavedSearch, id=id, user=request.user)
if request.method == 'POST':
query.delete()
return HttpResponseRedirect(reverse('helpdesk_list'))
else:
return render_to_response('helpdesk/confirm_delete_saved_query.html',
RequestContext(request, {
'query': query,
}))
delete_saved_query = staff_member_required(delete_saved_query)
def user_settings(request):
s = request.user.usersettings
if request.POST:
form = UserSettingsForm(request.POST)
if form.is_valid():
s.settings = form.cleaned_data
s.save()
else:
form = UserSettingsForm(s.settings)
user = User.objects.get(id = request.user.id)
show_password_change_link = 0
# we don't want non-local users to see the 'change password' link.
if helpdesk_settings.HELPDESK_SHOW_CHANGE_PASSWORD and user.has_usable_password():
show_password_change_link = 1
return render_to_response('helpdesk/user_settings.html',
RequestContext(request, {
'form': form,
'show_password_change_link': show_password_change_link,
}))
user_settings = staff_member_required(user_settings)
def email_ignore(request):
return render_to_response('helpdesk/email_ignore_list.html',
RequestContext(request, {
'ignore_list': IgnoreEmail.objects.all(),
}))
email_ignore = superuser_required(email_ignore)
def email_ignore_add(request):
if request.method == 'POST':
form = EmailIgnoreForm(request.POST)
if form.is_valid():
ignore = form.save()
return HttpResponseRedirect(reverse('helpdesk_email_ignore'))
else:
form = EmailIgnoreForm(request.GET)
return render_to_response('helpdesk/email_ignore_add.html',
RequestContext(request, {
'form': form,
}))
email_ignore_add = superuser_required(email_ignore_add)
def email_ignore_del(request, id):
ignore = get_object_or_404(IgnoreEmail, id=id)
if request.method == 'POST':
ignore.delete()
return HttpResponseRedirect(reverse('helpdesk_email_ignore'))
else:
return render_to_response('helpdesk/email_ignore_del.html',
RequestContext(request, {
'ignore': ignore,
}))
email_ignore_del = superuser_required(email_ignore_del)
def ticket_cc(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
copies_to = ticket.ticketcc_set.all()
return render_to_response('helpdesk/ticket_cc_list.html',
RequestContext(request, {
'copies_to': copies_to,
'ticket': ticket,
}))
ticket_cc = staff_member_required(ticket_cc)
def ticket_cc_add(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.method == 'POST':
form = TicketCCForm(request.POST)
if form.is_valid():
ticketcc = form.save(commit=False)
ticketcc.ticket = ticket
ticketcc.save()
return HttpResponseRedirect(reverse('helpdesk_ticket_cc', kwargs={'ticket_id': ticket.id}))
else:
form = TicketCCForm()
return render_to_response('helpdesk/ticket_cc_add.html',
RequestContext(request, {
'ticket': ticket,
'form': form,
}))
ticket_cc_add = staff_member_required(ticket_cc_add)
def ticket_cc_del(request, ticket_id, cc_id):
cc = get_object_or_404(TicketCC, ticket__id=ticket_id, id=cc_id)
if request.method == 'POST':
cc.delete()
return HttpResponseRedirect(reverse('helpdesk_ticket_cc', kwargs={'ticket_id': cc.ticket.id}))
return render_to_response('helpdesk/ticket_cc_del.html',
RequestContext(request, {
'cc': cc,
}))
ticket_cc_del = staff_member_required(ticket_cc_del)
def ticket_dependency_add(request, ticket_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
if request.method == 'POST':
form = TicketDependencyForm(request.POST)
if form.is_valid():
ticketdependency = form.save(commit=False)
ticketdependency.ticket = ticket
if ticketdependency.ticket <> ticketdependency.depends_on:
ticketdependency.save()
return HttpResponseRedirect(reverse('helpdesk_view', args=[ticket.id]))
else:
form = TicketDependencyForm()
return render_to_response('helpdesk/ticket_dependency_add.html',
RequestContext(request, {
'ticket': ticket,
'form': form,
}))
ticket_dependency_add = staff_member_required(ticket_dependency_add)
def ticket_dependency_del(request, ticket_id, dependency_id):
dependency = get_object_or_404(TicketDependency, ticket__id=ticket_id, id=dependency_id)
if request.method == 'POST':
dependency.delete()
return HttpResponseRedirect(reverse('helpdesk_view', args=[ticket_id]))
return render_to_response('helpdesk/ticket_dependency_del.html',
RequestContext(request, {
'dependency': dependency,
}))
ticket_dependency_del = staff_member_required(ticket_dependency_del)
def attachment_del(request, ticket_id, attachment_id):
ticket = get_object_or_404(Ticket, id=ticket_id)
attachment = get_object_or_404(Attachment, id=attachment_id)
attachment.delete()
return HttpResponseRedirect(reverse('helpdesk_view', args=[ticket_id]))
attachment_del = staff_member_required(attachment_del)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
views/feeds.py - A handful of staff-only RSS feeds to provide ticket details
to feed readers or similar software.
"""
from django.contrib.auth.models import User
from django.contrib.syndication.views import Feed
from django.core.urlresolvers import reverse
from django.db.models import Q
from django.utils.translation import ugettext as _
from django.shortcuts import get_object_or_404
from helpdesk.models import Ticket, FollowUp, Queue
class OpenTicketsByUser(Feed):
title_template = 'helpdesk/rss/ticket_title.html'
description_template = 'helpdesk/rss/ticket_description.html'
def get_object(self, request, user_name, queue_slug=None):
user = get_object_or_404(User, username=user_name)
if queue_slug:
queue = get_object_or_404(Queue, slug=queue_slug)
else:
queue = None
return {'user': user, 'queue': queue}
def title(self, obj):
if obj['queue']:
return _("Helpdesk: Open Tickets in queue %(queue)s for %(username)s") % {
'queue': obj['queue'].title,
'username': obj['user'].username,
}
else:
return _("Helpdesk: Open Tickets for %(username)s") % {
'username': obj['user'].username,
}
def description(self, obj):
if obj['queue']:
return _("Open and Reopened Tickets in queue %(queue)s for %(username)s") % {
'queue': obj['queue'].title,
'username': obj['user'].username,
}
else:
return _("Open and Reopened Tickets for %(username)s") % {
'username': obj['user'].username,
}
def link(self, obj):
if obj['queue']:
return u'%s?assigned_to=%s&queue=%s' % (
reverse('helpdesk_list'),
obj['user'].id,
obj['queue'].id,
)
else:
return u'%s?assigned_to=%s' % (
reverse('helpdesk_list'),
obj['user'].id,
)
def items(self, obj):
if obj['queue']:
return Ticket.objects.filter(
assigned_to=obj['user']
).filter(
queue=obj['queue']
).filter(
Q(status=Ticket.OPEN_STATUS) | Q(status=Ticket.REOPENED_STATUS)
)
else:
return Ticket.objects.filter(
assigned_to=obj['user']
).filter(
Q(status=Ticket.OPEN_STATUS) | Q(status=Ticket.REOPENED_STATUS)
)
def item_pubdate(self, item):
return item.created
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
else:
return _('Unassigned')
class UnassignedTickets(Feed):
title_template = 'helpdesk/rss/ticket_title.html'
description_template = 'helpdesk/rss/ticket_description.html'
title = _('Helpdesk: Unassigned Tickets')
description = _('Unassigned Open and Reopened tickets')
link = ''#%s?assigned_to=' % reverse('helpdesk_list')
def items(self, obj):
return Ticket.objects.filter(
assigned_to__isnull=True
).filter(
Q(status=Ticket.OPEN_STATUS) | Q(status=Ticket.REOPENED_STATUS)
)
def item_pubdate(self, item):
return item.created
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
else:
return _('Unassigned')
class RecentFollowUps(Feed):
title_template = 'helpdesk/rss/recent_activity_title.html'
description_template = 'helpdesk/rss/recent_activity_description.html'
title = _('Helpdesk: Recent Followups')
description = _('Recent FollowUps, such as e-mail replies, comments, attachments and resolutions')
link = '/tickets/' # reverse('helpdesk_list')
def items(self):
return FollowUp.objects.order_by('-date')[:20]
class OpenTicketsByQueue(Feed):
title_template = 'helpdesk/rss/ticket_title.html'
description_template = 'helpdesk/rss/ticket_description.html'
def get_object(self, request, queue_slug):
return get_object_or_404(Queue, slug=queue_slug)
def title(self, obj):
return _('Helpdesk: Open Tickets in queue %(queue)s') % {
'queue': obj.title,
}
def description(self, obj):
return _('Open and Reopened Tickets in queue %(queue)s') % {
'queue': obj.title,
}
def link(self, obj):
return '%s?queue=%s' % (
reverse('helpdesk_list'),
obj.id,
)
def items(self, obj):
return Ticket.objects.filter(
queue=obj
).filter(
Q(status=Ticket.OPEN_STATUS) | Q(status=Ticket.REOPENED_STATUS)
)
def item_pubdate(self, item):
return item.created
def item_author_name(self, item):
if item.assigned_to:
return item.assigned_to.username
else:
return _('Unassigned')
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
views/kb.py - Public-facing knowledgebase views. The knowledgebase is a
simple categorised question/answer system to show common
resolutions to common problems.
"""
from datetime import datetime
from django.http import HttpResponseRedirect
from django.shortcuts import render_to_response, get_object_or_404
from django.template import RequestContext
from django.utils.translation import ugettext as _
from helpdesk import settings as helpdesk_settings
from helpdesk.models import KBCategory, KBItem
def index(request):
category_list = KBCategory.objects.all()
# TODO: It'd be great to have a list of most popular items here.
return render_to_response('helpdesk/kb_index.html',
RequestContext(request, {
'kb_categories': category_list,
'helpdesk_settings': helpdesk_settings,
}))
def category(request, slug):
category = get_object_or_404(KBCategory, slug__iexact=slug)
items = category.kbitem_set.all()
return render_to_response('helpdesk/kb_category.html',
RequestContext(request, {
'category': category,
'items': items,
'helpdesk_settings': helpdesk_settings,
}))
def item(request, item):
item = get_object_or_404(KBItem, pk=item)
return render_to_response('helpdesk/kb_item.html',
RequestContext(request, {
'item': item,
'helpdesk_settings': helpdesk_settings,
}))
def vote(request, item):
item = get_object_or_404(KBItem, pk=item)
vote = request.GET.get('vote', None)
if vote in ('up', 'down'):
item.votes += 1
if vote == 'up':
item.recommendations += 1
item.save()
return HttpResponseRedirect(item.get_absolute_url())
| Python |
from django.http import HttpResponseRedirect, Http404, HttpResponse, HttpResponseForbidden
from django.shortcuts import render_to_response, get_object_or_404
from django.core.cache import cache
from helpdesk.models import Ticket, Queue
from helpdesk.coordinate import Coordinate
def coordinatesync(request):
c = Coordinate()
for q in Queue.objects.all():
if q.coordinate_id is not None:
jobs = c.List(q.coordinate_id)
cache.set('1',jobs['items'],3600)
return HttpResponse('ok') | Python |
""" ..
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
api.py - Wrapper around API calls, and core functions to provide complete
API to third party applications.
The API documentation can be accessed by visiting http://helpdesk/api/help/
(obviously, substitute helpdesk for your django-helpdesk URI), or by reading
through templates/helpdesk/help_api.html.
"""
from datetime import datetime
from django import forms
from django.contrib.auth import authenticate
from django.contrib.auth.models import User
from django.http import HttpResponse
from django.shortcuts import render_to_response
from django.template import loader, Context
from django.utils import simplejson
from django.views.decorators.csrf import csrf_exempt
from helpdesk.forms import TicketForm
from helpdesk.lib import send_templated_mail, safe_template_context
from helpdesk.models import Ticket, Queue, FollowUp
STATUS_OK = 200
STATUS_ERROR = 400
STATUS_ERROR_NOT_FOUND = 404
STATUS_ERROR_PERMISSIONS = 403
STATUS_ERROR_BADMETHOD = 405
@csrf_exempt
def api(request, method):
"""
Regardless of any other paramaters, we provide a help screen
to the user if they requested one.
If the user isn't looking for help, then we enforce a few conditions:
* The request must be sent via HTTP POST
* The request must contain a 'user' and 'password' which
must be valid users
* The method must match one of the public methods of the API class.
"""
if method == 'help':
return render_to_response('helpdesk/help_api.html')
if request.method != 'POST':
return api_return(STATUS_ERROR_BADMETHOD)
# TODO: Move away from having the username & password in every request.
request.user = authenticate(
username=request.POST.get('user', False),
password=request.POST.get('password'),
)
if request.user is None:
return api_return(STATUS_ERROR_PERMISSIONS)
api = API(request)
if hasattr(api, 'api_public_%s' % method):
return getattr(api, 'api_public_%s' % method)()
return api_return(STATUS_ERROR)
def api_return(status, text='', json=False):
content_type = 'text/plain'
if status == STATUS_OK and json:
content_type = 'text/json'
if text is None:
if status == STATUS_ERROR:
text = 'Error'
elif status == STATUS_ERROR_NOT_FOUND:
text = 'Resource Not Found'
elif status == STATUS_ERROR_PERMISSIONS:
text = 'Invalid username or password'
elif status == STATUS_ERROR_BADMETHOD:
text = 'Invalid request method'
elif status == STATUS_OK:
text = 'OK'
r = HttpResponse(status=status, content=text, content_type=content_type)
if status == STATUS_ERROR_BADMETHOD:
r.Allow = 'POST'
return r
class API:
def __init__(self, request):
self.request = request
def api_public_create_ticket(self):
form = TicketForm(self.request.POST)
form.fields['queue'].choices = [[q.id, q.title] for q in Queue.objects.all()]
form.fields['assigned_to'].choices = [[u.id, u.username] for u in User.objects.filter(is_active=True)]
if form.is_valid():
ticket = form.save(user=self.request.user)
return api_return(STATUS_OK, "%s" % ticket.id)
else:
return api_return(STATUS_ERROR, text=form.errors.as_text())
def api_public_list_queues(self):
return api_return(STATUS_OK, simplejson.dumps([{"id": "%s" % q.id, "title": "%s" % q.title} for q in Queue.objects.all()]), json=True)
def api_public_find_user(self):
username = self.request.POST.get('username', False)
try:
u = User.objects.get(username=username)
return api_return(STATUS_OK, "%s" % u.id)
except User.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid username provided")
def api_public_delete_ticket(self):
if not self.request.POST.get('confirm', False):
return api_return(STATUS_ERROR, "No confirmation provided")
try:
ticket = Ticket.objects.get(id=self.request.POST.get('ticket', False))
except Ticket.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid ticket ID")
ticket.delete()
return api_return(STATUS_OK)
def api_public_hold_ticket(self):
try:
ticket = Ticket.objects.get(id=self.request.POST.get('ticket', False))
except Ticket.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid ticket ID")
ticket.on_hold = True
ticket.save()
return api_return(STATUS_OK)
def api_public_unhold_ticket(self):
try:
ticket = Ticket.objects.get(id=self.request.POST.get('ticket', False))
except Ticket.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid ticket ID")
ticket.on_hold = False
ticket.save()
return api_return(STATUS_OK)
def api_public_add_followup(self):
try:
ticket = Ticket.objects.get(id=self.request.POST.get('ticket', False))
except Ticket.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid ticket ID")
message = self.request.POST.get('message', None)
public = self.request.POST.get('public', 'n')
if public not in ['y', 'n']:
return api_return(STATUS_ERROR, "Invalid 'public' flag")
if not message:
return api_return(STATUS_ERROR, "Blank message")
f = FollowUp(
ticket=ticket,
date=datetime.now(),
comment=message,
user=self.request.user,
title='Comment Added',
)
if public:
f.public = True
f.save()
context = safe_template_context(ticket)
context['comment'] = f.comment
messages_sent_to = []
if public and ticket.submitter_email:
send_templated_mail(
'updated_submitter',
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(ticket.submitter_email)
if public:
for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to:
send_templated_mail(
'updated_submitter',
context,
recipients=cc.email_address,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(cc.email_address)
if ticket.queue.updated_ticket_cc and ticket.queue.updated_ticket_cc not in messages_sent_to:
send_templated_mail(
'updated_cc',
context,
recipients=ticket.queue.updated_ticket_cc,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(ticket.queue.updated_ticket_cc)
if ticket.assigned_to and self.request.user != ticket.assigned_to and getattr(ticket.assigned_to.usersettings.settings, 'email_on_ticket_apichange', False) and ticket.assigned_to.email and ticket.assigned_to.email not in messages_sent_to:
send_templated_mail(
'updated_owner',
context,
recipients=ticket.assigned_to.email,
sender=ticket.queue.from_address,
fail_silently=True,
)
ticket.save()
return api_return(STATUS_OK)
def api_public_resolve(self):
try:
ticket = Ticket.objects.get(id=self.request.POST.get('ticket', False))
except Ticket.DoesNotExist:
return api_return(STATUS_ERROR, "Invalid ticket ID")
resolution = self.request.POST.get('resolution', None)
if not resolution:
return api_return(STATUS_ERROR, "Blank resolution")
f = FollowUp(
ticket=ticket,
date=datetime.now(),
comment=resolution,
user=self.request.user,
title='Resolved',
public=True,
)
f.save()
context = safe_template_context(ticket)
context['resolution'] = f.comment
subject = '%s %s (Resolved)' % (ticket.ticket, ticket.title)
messages_sent_to = []
if ticket.submitter_email:
send_templated_mail(
'resolved_submitter',
context,
recipients=ticket.submitter_email,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(ticket.submitter_email)
for cc in ticket.ticketcc_set.all():
if cc.email_address not in messages_sent_to:
send_templated_mail(
'resolved_submitter',
context,
recipients=cc.email_address,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(cc.email_address)
if ticket.queue.updated_ticket_cc and ticket.queue.updated_ticket_cc not in messages_sent_to:
send_templated_mail(
'resolved_cc',
context,
recipients=ticket.queue.updated_ticket_cc,
sender=ticket.queue.from_address,
fail_silently=True,
)
messages_sent_to.append(ticket.queue.updated_ticket_cc)
if ticket.assigned_to and self.request.user != ticket.assigned_to and getattr(ticket.assigned_to.usersettings.settings, 'email_on_ticket_apichange', False) and ticket.assigned_to.email and ticket.assigned_to.email not in messages_sent_to:
send_templated_mail(
'resolved_resolved',
context,
recipients=ticket.assigned_to.email,
sender=ticket.queue.from_address,
fail_silently=True,
)
ticket.resoltuion = f.comment
ticket.status = Ticket.RESOLVED_STATUS
ticket.save()
return api_return(STATUS_OK)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
forms.py - Definitions of newforms-based forms for creating and maintaining
tickets.
"""
from datetime import datetime
from StringIO import StringIO
from django import forms
from django.forms import extras
from django.conf import settings
from django.contrib.auth.models import User
from django.utils.translation import ugettext as _
from helpdesk.lib import send_templated_mail, safe_template_context
from helpdesk.models import Ticket, Queue, FollowUp, Attachment, IgnoreEmail, TicketCC, CustomField, TicketCustomFieldValue, TicketDependency
from helpdesk.settings import HAS_TAG_SUPPORT
from helpdesk import settings as helpdesk_settings
from coordinate import Coordinate
class EditTicketForm(forms.ModelForm):
class Meta:
model = Ticket
exclude = ('created', 'modified', 'status', 'on_hold', 'resolution', 'last_escalation', 'assigned_to')
def __init__(self, *args, **kwargs):
"""
Add any custom fields that are defined to the form
"""
super(EditTicketForm, self).__init__(*args, **kwargs)
for field in CustomField.objects.all():
try:
current_value = TicketCustomFieldValue.objects.get(ticket=self.instance, field=field)
initial_value = current_value.value
except TicketCustomFieldValue.DoesNotExist:
initial_value = None
instanceargs = {
'label': field.label,
'help_text': field.help_text,
'required': field.required,
'initial': initial_value,
}
if field.data_type == 'varchar':
fieldclass = forms.CharField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'text':
fieldclass = forms.CharField
instanceargs['widget'] = forms.Textarea
instanceargs['max_length'] = field.max_length
elif field.data_type == 'integer':
fieldclass = forms.IntegerField
elif field.data_type == 'decimal':
fieldclass = forms.DecimalField
instanceargs['decimal_places'] = field.decimal_places
instanceargs['max_digits'] = field.max_length
elif field.data_type == 'list':
fieldclass = forms.ChoiceField
choices = field.choices_as_array
if field.empty_selection_list:
choices.insert(0, ('','---------' ) )
instanceargs['choices'] = choices
elif field.data_type == 'boolean':
fieldclass = forms.BooleanField
elif field.data_type == 'date':
fieldclass = forms.DateField
elif field.data_type == 'time':
fieldclass = forms.TimeField
elif field.data_type == 'datetime':
fieldclass = forms.DateTimeField
elif field.data_type == 'email':
fieldclass = forms.EmailField
elif field.data_type == 'url':
fieldclass = forms.URLField
elif field.data_type == 'ipaddress':
fieldclass = forms.IPAddressField
elif field.data_type == 'slug':
fieldclass = forms.SlugField
self.fields['custom_%s' % field.name] = fieldclass(**instanceargs)
def save(self, *args, **kwargs):
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
field_name = field.replace('custom_', '')
customfield = CustomField.objects.get(name=field_name)
try:
cfv = TicketCustomFieldValue.objects.get(ticket=self.instance, field=customfield)
except:
cfv = TicketCustomFieldValue(ticket=self.instance, field=customfield)
cfv.value = value
cfv.save()
return super(EditTicketForm, self).save(*args, **kwargs)
class EditFollowUpForm(forms.ModelForm):
def __init__(self, *args, **kwargs):
"Filter not openned tickets here."
super(EditFollowUpForm, self).__init__(*args, **kwargs)
self.fields["ticket"].queryset = Ticket.objects.filter(status__in=(Ticket.OPEN_STATUS, Ticket.REOPENED_STATUS))
class Meta:
model = FollowUp
exclude = ('date', 'user',)
class TicketForm(forms.Form):
queue = forms.ChoiceField(
label=_('Queue'),
required=True,
choices=()
)
title = forms.CharField(
max_length=100,
required=True,
widget=forms.TextInput(attrs={'size':'60'}),
label=_('Summary of the problem'),
)
submitter_email = forms.EmailField(
required=False,
label=_('Submitter E-Mail Address'),
widget=forms.TextInput(attrs={'size':'60'}),
help_text=_('This e-mail address will receive copies of all public '
'updates to this ticket.'),
)
body = forms.CharField(
widget=forms.Textarea(attrs={'cols': 47, 'rows': 15}),
label=_('Description of Issue'),
required=True,
)
assigned_to = forms.ChoiceField(
choices=(),
required=False,
label=_('Case owner'),
help_text=_('If you select an owner other than yourself, they\'ll be '
'e-mailed details of this ticket immediately.'),
)
priority = forms.ChoiceField(
choices=Ticket.PRIORITY_CHOICES,
required=False,
initial='3',
label=_('Priority'),
help_text=_('Please select a priority carefully. If unsure, leave it '
'as \'3\'.'),
)
due_date = forms.DateTimeField(
widget=extras.SelectDateWidget,
required=False,
label=_('Due on'),
)
def clean_due_date(self):
data = self.cleaned_data['due_date']
#TODO: add Google calendar update hook
#if not hasattr(self, 'instance') or self.instance.due_date != new_data:
# print "you changed!"
return data
attachment = forms.FileField(
required=False,
label=_('Attach File'),
help_text=_('You can attach a file such as a document or screenshot to this ticket.'),
)
location = forms.CharField(
required=False,
max_length=250,
label=_('Location'),
help_text=_('Enter a location.'),
widget=forms.TextInput(attrs={'size':50, 'maxlength':50})
)
lat = forms.DecimalField(
required=False,
max_digits=17,
decimal_places=14,
widget=forms.HiddenInput()
)
lon = forms.DecimalField(
required=False,
max_digits=17,
decimal_places=14,
widget=forms.HiddenInput()
)
if HAS_TAG_SUPPORT:
tags = forms.CharField(
max_length=255,
required=False,
widget=forms.TextInput(),
label=_('Tags'),
help_text=_('Words, separated by spaces, or phrases separated by commas. '
'These should communicate significant characteristics of this '
'ticket'),
)
def __init__(self, *args, **kwargs):
"""
Add any custom fields that are defined to the form
"""
super(TicketForm, self).__init__(*args, **kwargs)
for field in CustomField.objects.all():
instanceargs = {
'label': field.label,
'help_text': field.help_text,
'required': field.required,
}
if field.data_type == 'varchar':
fieldclass = forms.CharField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'text':
fieldclass = forms.CharField
instanceargs['widget'] = forms.Textarea
instanceargs['max_length'] = field.max_length
elif field.data_type == 'integer':
fieldclass = forms.IntegerField
elif field.data_type == 'decimal':
fieldclass = forms.DecimalField
instanceargs['decimal_places'] = field.decimal_places
instanceargs['max_digits'] = field.max_length
elif field.data_type == 'list':
fieldclass = forms.ChoiceField
choices = field.choices_as_array
if field.empty_selection_list:
choices.insert(0, ('','---------' ) )
instanceargs['choices'] = choices
elif field.data_type == 'boolean':
fieldclass = forms.BooleanField
elif field.data_type == 'date':
fieldclass = forms.DateField
instanceargs['widget'] = extras.SelectDateWidget
elif field.data_type == 'time':
fieldclass = forms.TimeField
elif field.data_type == 'datetime':
fieldclass = forms.DateTimeField
elif field.data_type == 'email':
fieldclass = forms.EmailField
elif field.data_type == 'url':
fieldclass = forms.URLField
elif field.data_type == 'ipaddress':
fieldclass = forms.IPAddressField
elif field.data_type == 'slug':
fieldclass = forms.SlugField
self.fields['custom_%s' % field.name] = fieldclass(**instanceargs)
def save(self, user):
"""
Writes and returns a Ticket() object
"""
q = Queue.objects.get(id=int(self.cleaned_data['queue']))
t = Ticket( title = self.cleaned_data['title'],
submitter_email = self.cleaned_data['submitter_email'],
created = datetime.now(),
status = Ticket.OPEN_STATUS,
queue = q,
description = self.cleaned_data['body'],
priority = self.cleaned_data['priority'],
due_date = self.cleaned_data['due_date'],
location = self.cleaned_data['location'],
lat = self.cleaned_data['lat'],
lon = self.cleaned_data['lon'],
)
if HAS_TAG_SUPPORT:
t.tags = self.cleaned_data['tags']
if self.cleaned_data['assigned_to']:
try:
u = User.objects.get(id=self.cleaned_data['assigned_to'])
t.assigned_to = u
except User.DoesNotExist:
t.assigned_to = None
t.save()
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
field_name = field.replace('custom_', '')
customfield = CustomField.objects.get(name=field_name)
cfv = TicketCustomFieldValue(ticket=t,
field=customfield,
value=value)
cfv.save()
f = FollowUp( ticket = t,
title = _('Ticket Opened'),
date = datetime.now(),
public = True,
comment = self.cleaned_data['body'],
user = user,
)
if self.cleaned_data['assigned_to']:
f.title = _('Ticket Opened & Assigned to %(name)s') % {
'name': t.get_assigned_to
}
f.save()
files = []
if self.cleaned_data['attachment']:
import mimetypes
file = self.cleaned_data['attachment']
filename = file.name.replace(' ', '_')
a = Attachment(
followup=f,
filename=filename,
mime_type=mimetypes.guess_type(filename)[0] or 'application/octet-stream',
size=file.size,
)
a.file.save(file.name, file, save=False)
a.save()
if file.size < getattr(settings, 'MAX_EMAIL_ATTACHMENT_SIZE', 512000):
# Only files smaller than 512kb (or as defined in
# settings.MAX_EMAIL_ATTACHMENT_SIZE) are sent via email.
files.append(a.file.path)
context = safe_template_context(t)
context['comment'] = f.comment
messages_sent_to = []
if t.submitter_email:
send_templated_mail(
'newticket_submitter',
context,
recipients=t.submitter_email,
sender=q.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(t.submitter_email)
if t.assigned_to and t.assigned_to != user and getattr(t.assigned_to.usersettings.settings, 'email_on_ticket_assign', False) and t.assigned_to.email and t.assigned_to.email not in messages_sent_to:
send_templated_mail(
'assigned_owner',
context,
recipients=t.assigned_to.email,
sender=q.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(t.assigned_to.email)
if q.new_ticket_cc and q.new_ticket_cc not in messages_sent_to:
send_templated_mail(
'newticket_cc',
context,
recipients=q.new_ticket_cc,
sender=q.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(q.new_ticket_cc)
if q.updated_ticket_cc and q.updated_ticket_cc != q.new_ticket_cc and q.updated_ticket_cc not in messages_sent_to:
send_templated_mail(
'newticket_cc',
context,
recipients=q.updated_ticket_cc,
sender=q.from_address,
fail_silently=True,
files=files,
)
return t
class PublicTicketForm(forms.Form):
queue = forms.ChoiceField(
label=_('Queue'),
required=True,
choices=()
)
title = forms.CharField(
max_length=100,
required=True,
widget=forms.TextInput(),
label=_('Summary of your query:'),
)
submitter_email = forms.EmailField(
required=True,
label=_('Your E-Mail Address'),
help_text=_('We will e-mail you when your ticket is updated.'),
)
body = forms.CharField(
widget=forms.Textarea(),
label=_('Description of your issue'),
required=True,
help_text=_('Please be as descriptive as possible, including any '
'details we may need to address your query.'),
)
priority = forms.ChoiceField(
choices=Ticket.PRIORITY_CHOICES,
required=True,
initial='3',
label=_('Urgency'),
help_text=_('Please select a priority carefully.'),
)
due_date = forms.DateTimeField(
widget=extras.SelectDateWidget,
required=False,
label=_('Due on'),
)
attachment = forms.FileField(
required=False,
label=_('Attach File'),
help_text=_('You can attach a file such as a document or screenshot to this ticket.'),
)
location = forms.CharField(
required=False,
max_length=250,
label=_('Location'),
help_text=_('Enter a location.'),
widget=forms.TextInput(attrs={'size':50, 'maxlength':50})
)
lat = forms.DecimalField(
required=False,
max_digits=17,
decimal_places=14,
widget=forms.HiddenInput()
)
lon = forms.DecimalField(
required=False,
max_digits=17,
decimal_places=14,
widget=forms.HiddenInput()
)
def __init__(self, *args, **kwargs):
"""
Add any custom fields that are defined to the form
"""
super(PublicTicketForm, self).__init__(*args, **kwargs)
for field in CustomField.objects.filter(staff_only=False):
instanceargs = {
'label': field.label,
'help_text': field.help_text,
'required': field.required,
}
if field.data_type == 'varchar':
fieldclass = forms.CharField
instanceargs['max_length'] = field.max_length
elif field.data_type == 'text':
fieldclass = forms.CharField
instanceargs['widget'] = forms.Textarea
instanceargs['max_length'] = field.max_length
elif field.data_type == 'integer':
fieldclass = forms.IntegerField
elif field.data_type == 'decimal':
fieldclass = forms.DecimalField
instanceargs['decimal_places'] = field.decimal_places
instanceargs['max_digits'] = field.max_length
elif field.data_type == 'list':
fieldclass = forms.ChoiceField
choices = field.choices_as_array
if field.empty_selection_list:
choices.insert(0, ('','---------' ) )
instanceargs['choices'] = choices
elif field.data_type == 'boolean':
fieldclass = forms.BooleanField
elif field.data_type == 'date':
fieldclass = forms.DateField
elif field.data_type == 'time':
fieldclass = forms.TimeField
elif field.data_type == 'datetime':
fieldclass = forms.DateTimeField
elif field.data_type == 'email':
fieldclass = forms.EmailField
elif field.data_type == 'url':
fieldclass = forms.URLField
elif field.data_type == 'ipaddress':
fieldclass = forms.IPAddressField
elif field.data_type == 'slug':
fieldclass = forms.SlugField
self.fields['custom_%s' % field.name] = fieldclass(**instanceargs)
def save(self):
"""
Writes and returns a Ticket() object
"""
q = Queue.objects.get(id=int(self.cleaned_data['queue']))
t = Ticket(
title = self.cleaned_data['title'],
submitter_email = self.cleaned_data['submitter_email'],
created = datetime.now(),
status = Ticket.OPEN_STATUS,
queue = q,
description = self.cleaned_data['body'],
priority = self.cleaned_data['priority'],
due_date = self.cleaned_data['due_date'],
location = self.cleaned_data['location'],
lat = self.cleaned_data['lat'],
lon = self.cleaned_data['lon'],
)
t.save()
for field, value in self.cleaned_data.items():
if field.startswith('custom_'):
field_name = field.replace('custom_', '')
customfield = CustomField.objects.get(name=field_name)
cfv = TicketCustomFieldValue(ticket=t,
field=customfield,
value=value)
cfv.save()
f = FollowUp(
ticket = t,
title = _('Ticket Opened Via Web'),
date = datetime.now(),
public = True,
comment = self.cleaned_data['body'],
)
f.save()
files = []
if self.cleaned_data['attachment']:
import mimetypes
file = self.cleaned_data['attachment']
filename = file.name.replace(' ', '_')
a = Attachment(
followup=f,
filename=filename,
mime_type=mimetypes.guess_type(filename)[0] or 'application/octet-stream',
size=file.size,
)
a.file.save(file.name, file, save=False)
a.save()
if file.size < getattr(settings, 'MAX_EMAIL_ATTACHMENT_SIZE', 512000):
# Only files smaller than 512kb (or as defined in
# settings.MAX_EMAIL_ATTACHMENT_SIZE) are sent via email.
files.append(a.file.path)
context = safe_template_context(t)
messages_sent_to = []
send_templated_mail(
'newticket_submitter',
context,
recipients=t.submitter_email,
sender=q.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(t.submitter_email)
if q.new_ticket_cc and q.new_ticket_cc not in messages_sent_to:
send_templated_mail(
'newticket_cc',
context,
recipients=q.new_ticket_cc,
sender=q.from_address,
fail_silently=True,
files=files,
)
messages_sent_to.append(q.new_ticket_cc)
if q.updated_ticket_cc and q.updated_ticket_cc != q.new_ticket_cc and q.updated_ticket_cc not in messages_sent_to:
send_templated_mail(
'newticket_cc',
context,
recipients=q.updated_ticket_cc,
sender=q.from_address,
fail_silently=True,
files=files,
)
return t
class UserSettingsForm(forms.Form):
login_view_ticketlist = forms.BooleanField(
label=_('Show Ticket List on Login?'),
help_text=_('Display the ticket list upon login? Otherwise, the dashboard is shown.'),
required=False,
)
email_on_ticket_change = forms.BooleanField(
label=_('E-mail me on ticket change?'),
help_text=_('If you\'re the ticket owner and the ticket is changed via the web by somebody else, do you want to receive an e-mail?'),
required=False,
)
email_on_ticket_assign = forms.BooleanField(
label=_('E-mail me when assigned a ticket?'),
help_text=_('If you are assigned a ticket via the web, do you want to receive an e-mail?'),
required=False,
)
email_on_ticket_apichange = forms.BooleanField(
label=_('E-mail me when a ticket is changed via the API?'),
help_text=_('If a ticket is altered by the API, do you want to receive an e-mail?'),
required=False,
)
tickets_per_page = forms.IntegerField(
label=_('Number of tickets to show per page'),
help_text=_('How many tickets do you want to see on the Ticket List page?'),
required=False,
min_value=1,
max_value=1000,
)
use_email_as_submitter = forms.BooleanField(
label=_('Use my e-mail address when submitting tickets?'),
help_text=_('When you submit a ticket, do you want to automatically use your e-mail address as the submitter address? You can type a different e-mail address when entering the ticket if needed, this option only changes the default.'),
required=False,
)
class EmailIgnoreForm(forms.ModelForm):
class Meta:
model = IgnoreEmail
class TicketCCForm(forms.ModelForm):
def __init__(self, *args, **kwargs):
super(TicketCCForm, self).__init__(*args, **kwargs)
if helpdesk_settings.HELPDESK_STAFF_ONLY_TICKET_CC:
users = User.objects.filter(is_active=True, is_staff=True).order_by('username')
else:
users = User.objects.filter(is_active=True).order_by('username')
self.fields['user'].queryset = users
class Meta:
model = TicketCC
exclude = ('ticket',)
class TicketDependencyForm(forms.ModelForm):
class Meta:
model = TicketDependency
exclude = ('ticket',)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
models.py - Model (and hence database) definitions. This is the core of the
helpdesk structure.
"""
from datetime import datetime
from django.contrib.auth.models import User
from django.db import models
from django.conf import settings
from django.utils.translation import ugettext_lazy as _, ugettext
from helpdesk.settings import HAS_TAG_SUPPORT
from helpdesk.coordinate import Coordinate
if HAS_TAG_SUPPORT:
from tagging.fields import TagField
class Queue(models.Model):
"""
A queue is a collection of tickets into what would generally be business
areas or departments.
For example, a company may have a queue for each Product they provide, or
a queue for each of Accounts, Pre-Sales, and Support.
"""
title = models.CharField(
_('Title'),
max_length=100,
)
slug = models.SlugField(
_('Slug'),
help_text=_('This slug is used when building ticket ID\'s. Once set, '
'try not to change it or e-mailing may get messy.'),
)
coordinate_id = models.CharField(max_length=100,
blank=True,
null=True,
help_text=('Team coordinate ID.'))
email_address = models.EmailField(
_('E-Mail Address'),
blank=True,
null=True,
help_text=_('All outgoing e-mails for this queue will use this e-mail '
'address. If you use IMAP or POP3, this should be the e-mail '
'address for that mailbox.'),
)
locale = models.CharField(
_('Locale'),
max_length=10,
blank=True,
null=True,
help_text=_('Locale of this queue. All correspondence in this queue will be in this language.'),
)
allow_public_submission = models.BooleanField(
_('Allow Public Submission?'),
blank=True,
default=False,
help_text=_('Should this queue be listed on the public submission '
'form?'),
)
allow_email_submission = models.BooleanField(
_('Allow E-Mail Submission?'),
blank=True,
default=False,
help_text=_('Do you want to poll the e-mail box below for new '
'tickets?'),
)
escalate_days = models.IntegerField(
_('Escalation Days'),
blank=True,
null=True,
help_text=_('For tickets which are not held, how often do you wish to '
'increase their priority? Set to 0 for no escalation.'),
)
new_ticket_cc = models.CharField(
_('New Ticket CC Address'),
blank=True,
null=True,
max_length=200,
help_text=_('If an e-mail address is entered here, then it will '
'receive notification of all new tickets created for this queue. '
'Enter a comma between multiple e-mail addresses.'),
)
updated_ticket_cc = models.CharField(
_('Updated Ticket CC Address'),
blank=True,
null=True,
max_length=200,
help_text=_('If an e-mail address is entered here, then it will '
'receive notification of all activity (new tickets, closed '
'tickets, updates, reassignments, etc) for this queue. Separate '
'multiple addresses with a comma.'),
)
email_box_type = models.CharField(
_('E-Mail Box Type'),
max_length=5,
choices=(('pop3', _('POP 3')), ('imap', _('IMAP'))),
blank=True,
null=True,
help_text=_('E-Mail server type for creating tickets automatically '
'from a mailbox - both POP3 and IMAP are supported.'),
)
email_box_host = models.CharField(
_('E-Mail Hostname'),
max_length=200,
blank=True,
null=True,
help_text=_('Your e-mail server address - either the domain name or '
'IP address. May be "localhost".'),
)
email_box_port = models.IntegerField(
_('E-Mail Port'),
blank=True,
null=True,
help_text=_('Port number to use for accessing e-mail. Default for '
'POP3 is "110", and for IMAP is "143". This may differ on some '
'servers. Leave it blank to use the defaults.'),
)
email_box_ssl = models.BooleanField(
_('Use SSL for E-Mail?'),
blank=True,
default=False,
help_text=_('Whether to use SSL for IMAP or POP3 - the default ports '
'when using SSL are 993 for IMAP and 995 for POP3.'),
)
email_box_user = models.CharField(
_('E-Mail Username'),
max_length=200,
blank=True,
null=True,
help_text=_('Username for accessing this mailbox.'),
)
email_box_pass = models.CharField(
_('E-Mail Password'),
max_length=200,
blank=True,
null=True,
help_text=_('Password for the above username'),
)
email_box_imap_folder = models.CharField(
_('IMAP Folder'),
max_length=100,
blank=True,
null=True,
help_text=_('If using IMAP, what folder do you wish to fetch messages '
'from? This allows you to use one IMAP account for multiple '
'queues, by filtering messages on your IMAP server into separate '
'folders. Default: INBOX.'),
)
email_box_interval = models.IntegerField(
_('E-Mail Check Interval'),
help_text=_('How often do you wish to check this mailbox? (in Minutes)'),
blank=True,
null=True,
default='5',
)
email_box_last_check = models.DateTimeField(
blank=True,
null=True,
editable=False,
# This is updated by management/commands/get_mail.py.
)
def __unicode__(self):
return u"%s" % self.title
class Meta:
ordering = ('title',)
def _from_address(self):
"""
Short property to provide a sender address in SMTP format,
eg 'Name <email>'. We do this so we can put a simple error message
in the sender name field, so hopefully the admin can see and fix it.
"""
if not self.email_address:
return u'NO QUEUE EMAIL ADDRESS DEFINED <%s>' % settings.DEFAULT_FROM_EMAIL
else:
return u'%s <%s>' % (self.title, self.email_address)
from_address = property(_from_address)
def save(self, *args, **kwargs):
if self.email_box_type == 'imap' and not self.email_box_imap_folder:
self.email_box_imap_folder = 'INBOX'
if not self.email_box_port:
if self.email_box_type == 'imap' and self.email_box_ssl:
self.email_box_port = 993
elif self.email_box_type == 'imap' and not self.email_box_ssl:
self.email_box_port = 143
elif self.email_box_type == 'pop3' and self.email_box_ssl:
self.email_box_port = 995
elif self.email_box_type == 'pop3' and not self.email_box_ssl:
self.email_box_port = 110
super(Queue, self).save(*args, **kwargs)
class Ticket(models.Model):
"""
To allow a ticket to be entered as quickly as possible, only the
bare minimum fields are required. These basically allow us to
sort and manage the ticket. The user can always go back and
enter more information later.
A good example of this is when a customer is on the phone, and
you want to give them a ticket ID as quickly as possible. You can
enter some basic info, save the ticket, give the customer the ID
and get off the phone, then add in further detail at a later time
(once the customer is not on the line).
Note that assigned_to is optional - unassigned tickets are displayed on
the dashboard to prompt users to take ownership of them.
"""
OPEN_STATUS = 1
REOPENED_STATUS = 2
RESOLVED_STATUS = 3
CLOSED_STATUS = 4
DUPLICATE_STATUS = 5
STATUS_CHOICES = (
(OPEN_STATUS, _('Open')),
(REOPENED_STATUS, _('Reopened')),
(RESOLVED_STATUS, _('Resolved')),
(CLOSED_STATUS, _('Closed')),
(DUPLICATE_STATUS, _('Duplicate')),
)
PRIORITY_CHOICES = (
(1, _('1. Critical')),
(2, _('2. High')),
(3, _('3. Normal')),
(4, _('4. Low')),
(5, _('5. Very Low')),
)
title = models.CharField(
_('Title'),
max_length=200,
)
queue = models.ForeignKey(
Queue,
verbose_name=_('Queue'),
)
created = models.DateTimeField(
_('Created'),
blank=True,
help_text=_('Date this ticket was first created'),
)
modified = models.DateTimeField(
_('Modified'),
blank=True,
help_text=_('Date this ticket was most recently changed.'),
)
submitter_email = models.EmailField(
_('Submitter E-Mail'),
blank=True,
null=True,
help_text=_('The submitter will receive an email for all public '
'follow-ups left for this task.'),
)
assigned_to = models.ForeignKey(
User,
related_name='assigned_to',
blank=True,
null=True,
verbose_name=_('Assigned to'),
)
status = models.IntegerField(
_('Status'),
choices=STATUS_CHOICES,
default=OPEN_STATUS,
)
on_hold = models.BooleanField(
_('On Hold'),
blank=True,
default=False,
help_text=_('If a ticket is on hold, it will not automatically be '
'escalated.'),
)
description = models.TextField(
_('Description'),
blank=True,
null=True,
help_text=_('The content of the customers query.'),
)
resolution = models.TextField(
_('Resolution'),
blank=True,
null=True,
help_text=_('The resolution provided to the customer by our staff.'),
)
priority = models.IntegerField(
_('Priority'),
choices=PRIORITY_CHOICES,
default=3,
blank=3,
help_text=_('1 = Highest Priority, 5 = Low Priority'),
)
due_date = models.DateTimeField(
_('Due on'),
blank=True,
null=True,
)
last_escalation = models.DateTimeField(
blank=True,
null=True,
editable=False,
help_text=_('The date this ticket was last escalated - updated '
'automatically by management/commands/escalate_tickets.py.'),
)
location = models.CharField(max_length=250,
blank=True,
null=True,
help_text=_('Please enter an adress or location information.'
'We\'ll try our best to geocode it.'),)
lat = models.DecimalField(max_digits=17,
decimal_places=14,
blank=True,
null=True)
lon = models.DecimalField(max_digits=17,
decimal_places=14,
blank=True,
null=True)
coordinate_id = models.IntegerField(null=True)
def _get_assigned_to(self):
""" Custom property to allow us to easily print 'Unassigned' if a
ticket has no owner, or the users name if it's assigned. If the user
has a full name configured, we use that, otherwise their username. """
if not self.assigned_to:
return _('Unassigned')
else:
if self.assigned_to.get_full_name():
return self.assigned_to.get_full_name()
else:
return self.assigned_to.username
get_assigned_to = property(_get_assigned_to)
def _get_ticket(self):
""" A user-friendly ticket ID, which is a combination of ticket ID
and queue slug. This is generally used in e-mail subjects. """
return u"[%s]" % (self.ticket_for_url)
ticket = property(_get_ticket)
def _get_ticket_for_url(self):
""" A URL-friendly ticket ID, used in links. """
return u"%s-%s" % (self.queue.slug, self.id)
ticket_for_url = property(_get_ticket_for_url)
def _get_priority_img(self):
""" Image-based representation of the priority """
from django.conf import settings
return u"%shelpdesk/priorities/priority%s.png" % (settings.MEDIA_URL, self.priority)
get_priority_img = property(_get_priority_img)
def _get_priority_span(self):
"""
A HTML <span> providing a CSS_styled representation of the priority.
"""
from django.utils.safestring import mark_safe
return mark_safe(u"<span class='priority%s'>%s</span>" % (self.priority, self.priority))
get_priority_span = property(_get_priority_span)
def _get_status(self):
"""
Displays the ticket status, with an "On Hold" message if needed.
"""
held_msg = ''
if self.on_hold: held_msg = _(' - On Hold')
return u'%s%s' % (self.get_status_display(), held_msg)
get_status = property(_get_status)
def _get_ticket_url(self):
"""
Returns a publicly-viewable URL for this ticket, used when giving
a URL to the submitter of a ticket.
"""
from django.contrib.sites.models import Site
from django.core.urlresolvers import reverse
site = Site.objects.get_current()
return u"http://%s%s?ticket=%s&email=%s" % (
site.domain,
reverse('helpdesk_public_view'),
self.ticket_for_url,
self.submitter_email
)
ticket_url = property(_get_ticket_url)
def _get_staff_url(self):
"""
Returns a staff-only URL for this ticket, used when giving a URL to
a staff member (in emails etc)
"""
from django.contrib.sites.models import Site
from django.core.urlresolvers import reverse
site = Site.objects.get_current()
return u"http://%s%s" % (
site.domain,
reverse('helpdesk_view',
args=[self.id])
)
staff_url = property(_get_staff_url)
def _can_be_resolved(self):
"""
Returns a boolean.
True = any dependencies are resolved
False = There are non-resolved dependencies
"""
OPEN_STATUSES = (Ticket.OPEN_STATUS, Ticket.REOPENED_STATUS)
return TicketDependency.objects.filter(ticket=self).filter(depends_on__status__in=OPEN_STATUSES).count() == 0
can_be_resolved = property(_can_be_resolved)
if HAS_TAG_SUPPORT:
tags = TagField(blank=True)
class Meta:
get_latest_by = "created"
def __unicode__(self):
return u'%s' % self.title
def get_absolute_url(self):
return ('helpdesk_view', (self.id,))
get_absolute_url = models.permalink(get_absolute_url)
def save(self, *args, **kwargs):
c = Coordinate()
if not self.id:
# This is a new ticket as no ID yet exists.
self.created = datetime.now()
result = c.Insert(self)
self.coordinate_id = result['id']
if not self.priority:
self.priority = 3
self.modified = datetime.now()
super(Ticket, self).save(*args, **kwargs)
class FollowUpManager(models.Manager):
def private_followups(self):
return self.filter(public=False)
def public_followups(self):
return self.filter(public=True)
class FollowUp(models.Model):
"""
A FollowUp is a comment and/or change to a ticket. We keep a simple
title, the comment entered by the user, and the new status of a ticket
to enable easy flagging of details on the view-ticket page.
The title is automatically generated at save-time, based on what action
the user took.
Tickets that aren't public are never shown to or e-mailed to the submitter,
although all staff can see them.
"""
ticket = models.ForeignKey(
Ticket,
verbose_name=_('Ticket'),
)
date = models.DateTimeField(
_('Date'),
default = datetime.now()
)
title = models.CharField(
_('Title'),
max_length=200,
blank=True,
null=True,
)
comment = models.TextField(
_('Comment'),
blank=True,
null=True,
)
public = models.BooleanField(
_('Public'),
blank=True,
default=False,
help_text=_('Public tickets are viewable by the submitter and all '
'staff, but non-public tickets can only be seen by staff.'),
)
user = models.ForeignKey(
User,
blank=True,
null=True,
verbose_name=_('User'),
)
new_status = models.IntegerField(
_('New Status'),
choices=Ticket.STATUS_CHOICES,
blank=True,
null=True,
help_text=_('If the status was changed, what was it changed to?'),
)
objects = FollowUpManager()
class Meta:
ordering = ['date']
def __unicode__(self):
return u'%s' % self.title
def get_absolute_url(self):
return u"%s#followup%s" % (self.ticket.get_absolute_url(), self.id)
def save(self, *args, **kwargs):
t = self.ticket
t.modified = datetime.now()
t.save()
super(FollowUp, self).save(*args, **kwargs)
class TicketChange(models.Model):
"""
For each FollowUp, any changes to the parent ticket (eg Title, Priority,
etc) are tracked here for display purposes.
"""
followup = models.ForeignKey(
FollowUp,
verbose_name=_('Follow-up'),
)
field = models.CharField(
_('Field'),
max_length=100,
)
old_value = models.TextField(
_('Old Value'),
blank=True,
null=True,
)
new_value = models.TextField(
_('New Value'),
blank=True,
null=True,
)
def __unicode__(self):
str = u'%s ' % self.field
if not self.new_value:
str += ugettext('removed')
elif not self.old_value:
str += ugettext('set to %s') % self.new_value
else:
str += ugettext('changed from "%(old_value)s" to "%(new_value)s"') % {
'old_value': self.old_value,
'new_value': self.new_value
}
return str
def attachment_path(instance, filename):
"""
Provide a file path that will help prevent files being overwritten, by
putting attachments in a folder off attachments for ticket/followup_id/.
"""
import os
from django.conf import settings
os.umask(0)
path = 'helpdesk/attachments/%s/%s' % (instance.followup.ticket.ticket_for_url, instance.followup.id )
att_path = os.path.join(settings.MEDIA_ROOT, path)
if not os.path.exists(att_path):
os.makedirs(att_path, 0777)
return os.path.join(path, filename)
class Attachment(models.Model):
"""
Represents a file attached to a follow-up. This could come from an e-mail
attachment, or it could be uploaded via the web interface.
"""
followup = models.ForeignKey(
FollowUp,
verbose_name=_('Follow-up'),
)
file = models.FileField(
_('File'),
upload_to=attachment_path,
)
filename = models.CharField(
_('Filename'),
max_length=100,
)
mime_type = models.CharField(
_('MIME Type'),
max_length=30,
)
size = models.IntegerField(
_('Size'),
help_text=_('Size of this file in bytes'),
)
def get_upload_to(self, field_attname):
""" Get upload_to path specific to this item """
if not self.id:
return u''
return u'helpdesk/attachments/%s/%s' % (
self.followup.ticket.ticket_for_url,
self.followup.id
)
def __unicode__(self):
return u'%s' % self.filename
class Meta:
ordering = ['filename',]
class PreSetReply(models.Model):
"""
We can allow the admin to define a number of pre-set replies, used to
simplify the sending of updates and resolutions. These are basically Django
templates with a limited context - however if you wanted to get crafy it would
be easy to write a reply that displays ALL updates in hierarchical order etc
with use of for loops over {{ ticket.followup_set.all }} and friends.
When replying to a ticket, the user can select any reply set for the current
queue, and the body text is fetched via AJAX.
"""
queues = models.ManyToManyField(
Queue,
blank=True,
null=True,
help_text=_('Leave blank to allow this reply to be used for all '
'queues, or select those queues you wish to limit this reply to.'),
)
name = models.CharField(
_('Name'),
max_length=100,
help_text=_('Only used to assist users with selecting a reply - not '
'shown to the user.'),
)
body = models.TextField(
_('Body'),
help_text=_('Context available: {{ ticket }} - ticket object (eg '
'{{ ticket.title }}); {{ queue }} - The queue; and {{ user }} '
'- the current user.'),
)
class Meta:
ordering = ['name',]
def __unicode__(self):
return u'%s' % self.name
class EscalationExclusion(models.Model):
"""
An 'EscalationExclusion' lets us define a date on which escalation should
not happen, for example a weekend or public holiday.
You may also have a queue that is only used on one day per week.
To create these on a regular basis, check out the README file for an
example cronjob that runs 'create_escalation_exclusions.py'.
"""
queues = models.ManyToManyField(
Queue,
blank=True,
null=True,
help_text=_('Leave blank for this exclusion to be applied to all '
'queues, or select those queues you wish to exclude with this '
'entry.'),
)
name = models.CharField(
_('Name'),
max_length=100,
)
date = models.DateField(
_('Date'),
help_text=_('Date on which escalation should not happen'),
)
def __unicode__(self):
return u'%s' % self.name
class EmailTemplate(models.Model):
"""
Since these are more likely to be changed than other templates, we store
them in the database.
This means that an admin can change email templates without having to have
access to the filesystem.
"""
template_name = models.CharField(
_('Template Name'),
max_length=100,
)
subject = models.CharField(
_('Subject'),
max_length=100,
help_text=_('This will be prefixed with "[ticket.ticket] ticket.title"'
'. We recommend something simple such as "(Updated") or "(Closed)"'
' - the same context is available as in plain_text, below.'),
)
heading = models.CharField(
_('Heading'),
max_length=100,
help_text=_('In HTML e-mails, this will be the heading at the top of '
'the email - the same context is available as in plain_text, '
'below.'),
)
plain_text = models.TextField(
_('Plain Text'),
help_text=_('The context available to you includes {{ ticket }}, '
'{{ queue }}, and depending on the time of the call: '
'{{ resolution }} or {{ comment }}.'),
)
html = models.TextField(
_('HTML'),
help_text=_('The same context is available here as in plain_text, '
'above.'),
)
locale = models.CharField(
_('Locale'),
max_length=10,
blank=True,
null=True,
help_text=_('Locale of this template.'),
)
def __unicode__(self):
return u'%s' % self.template_name
class Meta:
ordering = ['template_name', 'locale']
class KBCategory(models.Model):
"""
Lets help users help themselves: the Knowledge Base is a categorised
listing of questions & answers.
"""
title = models.CharField(
_('Title'),
max_length=100,
)
slug = models.SlugField(
_('Slug'),
)
description = models.TextField(
_('Description'),
)
def __unicode__(self):
return u'%s' % self.title
class Meta:
ordering = ['title',]
def get_absolute_url(self):
return ('helpdesk_kb_category', (), {'slug': self.slug})
get_absolute_url = models.permalink(get_absolute_url)
class KBItem(models.Model):
"""
An item within the knowledgebase. Very straightforward question/answer
style system.
"""
category = models.ForeignKey(
KBCategory,
verbose_name=_('Category'),
)
title = models.CharField(
_('Title'),
max_length=100,
)
question = models.TextField(
_('Question'),
)
answer = models.TextField(
_('Answer'),
)
votes = models.IntegerField(
_('Votes'),
help_text=_('Total number of votes cast for this item'),
default=0,
)
recommendations = models.IntegerField(
_('Positive Votes'),
help_text=_('Number of votes for this item which were POSITIVE.'),
default=0,
)
last_updated = models.DateTimeField(
_('Last Updated'),
help_text=_('The date on which this question was most recently '
'changed.'),
blank=True,
)
def save(self, *args, **kwargs):
if not self.last_updated:
self.last_updated = datetime.now()
return super(KBItem, self).save(*args, **kwargs)
def _score(self):
if self.votes > 0:
return int(self.recommendations / self.votes)
else:
return _('Unrated')
score = property(_score)
def __unicode__(self):
return u'%s' % self.title
class Meta:
ordering = ['title',]
def get_absolute_url(self):
return ('helpdesk_kb_item', (self.id,))
get_absolute_url = models.permalink(get_absolute_url)
class SavedSearch(models.Model):
"""
Allow a user to save a ticket search, eg their filtering and sorting
options, and optionally share it with other users. This lets people
easily create a set of commonly-used filters, such as:
* My tickets waiting on me
* My tickets waiting on submitter
* My tickets in 'Priority Support' queue with priority of 1
* All tickets containing the word 'billing'.
etc...
"""
user = models.ForeignKey(
User,
verbose_name=_('User'),
)
title = models.CharField(
_('Query Name'),
max_length=100,
help_text=_('User-provided name for this query'),
)
shared = models.BooleanField(
_('Shared With Other Users?'),
blank=True,
default=False,
help_text=_('Should other users see this query?'),
)
query = models.TextField(
_('Search Query'),
help_text=_('Pickled query object. Be wary changing this.'),
)
def __unicode__(self):
if self.shared:
return u'%s (*)' % self.title
else:
return u'%s' % self.title
class UserSettings(models.Model):
"""
A bunch of user-specific settings that we want to be able to define, such
as notification preferences and other things that should probably be
configurable.
We should always refer to user.usersettings.settings['setting_name'].
"""
user = models.OneToOneField(User)
settings_pickled = models.TextField(
_('Settings Dictionary'),
help_text=_('This is a base64-encoded representation of a pickled Python dictionary. Do not change this field via the admin.'),
blank=True,
null=True,
)
def _set_settings(self, data):
# data should always be a Python dictionary.
import cPickle
from helpdesk.lib import b64encode
self.settings_pickled = b64encode(cPickle.dumps(data))
def _get_settings(self):
# return a python dictionary representing the pickled data.
import cPickle
from helpdesk.lib import b64decode
try:
return cPickle.loads(b64decode(str(self.settings_pickled)))
except cPickle.UnpicklingError:
return {}
settings = property(_get_settings, _set_settings)
def __unicode__(self):
return u'Preferences for %s' % self.user
class Meta:
verbose_name = 'User Settings'
verbose_name_plural = 'User Settings'
def create_usersettings(sender, created_models=[], instance=None, created=False, **kwargs):
"""
Helper function to create UserSettings instances as
required, eg when we first create the UserSettings database
table via 'syncdb' or when we save a new user.
If we end up with users with no UserSettings, then we get horrible
'DoesNotExist: UserSettings matching query does not exist.' errors.
"""
from helpdesk.settings import DEFAULT_USER_SETTINGS
if sender == User and created:
# This is a new user, so lets create their settings entry.
s, created = UserSettings.objects.get_or_create(user=instance, defaults={'settings': DEFAULT_USER_SETTINGS})
s.save()
elif UserSettings in created_models:
# We just created the UserSettings model, lets create a UserSettings
# entry for each existing user. This will only happen once (at install
# time, or at upgrade) when the UserSettings model doesn't already
# exist.
for u in User.objects.all():
try:
s = UserSettings.objects.get(user=u)
except UserSettings.DoesNotExist:
s = UserSettings(user=u, settings=DEFAULT_USER_SETTINGS)
s.save()
models.signals.post_syncdb.connect(create_usersettings)
models.signals.post_save.connect(create_usersettings, sender=User)
class IgnoreEmail(models.Model):
"""
This model lets us easily ignore e-mails from certain senders when
processing IMAP and POP3 mailboxes, eg mails from postmaster or from
known trouble-makers.
"""
queues = models.ManyToManyField(
Queue,
blank=True,
null=True,
help_text=_('Leave blank for this e-mail to be ignored on all '
'queues, or select those queues you wish to ignore this e-mail '
'for.'),
)
name = models.CharField(
_('Name'),
max_length=100,
)
date = models.DateField(
_('Date'),
help_text=_('Date on which this e-mail address was added'),
blank=True,
editable=False
)
email_address = models.CharField(
_('E-Mail Address'),
max_length=150,
help_text=_('Enter a full e-mail address, or portions with '
'wildcards, eg *@domain.com or postmaster@*.'),
)
keep_in_mailbox = models.BooleanField(
_('Save Emails in Mailbox?'),
blank=True,
default=False,
help_text=_('Do you want to save emails from this address in the '
'mailbox? If this is unticked, emails from this address will '
'be deleted.'),
)
def __unicode__(self):
return u'%s' % self.name
def save(self, *args, **kwargs):
if not self.date:
self.date = datetime.now()
return super(IgnoreEmail, self).save(*args, **kwargs)
def test(self, email):
"""
Possible situations:
1. Username & Domain both match
2. Username is wildcard, domain matches
3. Username matches, domain is wildcard
4. username & domain are both wildcards
5. Other (no match)
1-4 return True, 5 returns False.
"""
own_parts = self.email_address.split("@")
email_parts = email.split("@")
if self.email_address == email \
or own_parts[0] == "*" and own_parts[1] == email_parts[1] \
or own_parts[1] == "*" and own_parts[0] == email_parts[0] \
or own_parts[0] == "*" and own_parts[1] == "*":
return True
else:
return False
class TicketCC(models.Model):
"""
Often, there are people who wish to follow a ticket who aren't the
person who originally submitted it. This model provides a way for those
people to follow a ticket.
In this circumstance, a 'person' could be either an e-mail address or
an existing system user.
"""
ticket = models.ForeignKey(
Ticket,
verbose_name=_('Ticket'),
)
user = models.ForeignKey(
User,
blank=True,
null=True,
help_text=_('User who wishes to receive updates for this ticket.'),
verbose_name=_('User'),
)
email = models.EmailField(
_('E-Mail Address'),
blank=True,
null=True,
help_text=_('For non-user followers, enter their e-mail address'),
)
can_view = models.BooleanField(
_('Can View Ticket?'),
blank=True,
help_text=_('Can this CC login to view the ticket details?'),
)
can_update = models.BooleanField(
_('Can Update Ticket?'),
blank=True,
help_text=_('Can this CC login and update the ticket?'),
)
def _email_address(self):
if self.user and self.user.email is not None:
return self.user.email
else:
return self.email
email_address = property(_email_address)
def _display(self):
if self.user:
return self.user
else:
return self.email
display = property(_display)
def __unicode__(self):
return u'%s for %s' % (self.display, self.ticket.title)
class CustomFieldManager(models.Manager):
def get_query_set(self):
return super(CustomFieldManager, self).get_query_set().order_by('ordering')
class CustomField(models.Model):
"""
Definitions for custom fields that are glued onto each ticket.
"""
name = models.SlugField(
_('Field Name'),
help_text=_('As used in the database and behind the scenes. Must be unique and consist of only lowercase letters with no punctuation.'),
unique=True,
)
label = models.CharField(
_('Label'),
max_length='30',
help_text=_('The display label for this field'),
)
help_text = models.TextField(
_('Help Text'),
help_text=_('Shown to the user when editing the ticket'),
blank=True,
null=True
)
DATA_TYPE_CHOICES = (
('varchar', _('Character (single line)')),
('text', _('Text (multi-line)')),
('integer', _('Integer')),
('decimal', _('Decimal')),
('list', _('List')),
('boolean', _('Boolean (checkbox yes/no)')),
('date', _('Date')),
('time', _('Time')),
('datetime', _('Date & Time')),
('email', _('E-Mail Address')),
('url', _('URL')),
('ipaddress', _('IP Address')),
('slug', _('Slug')),
)
data_type = models.CharField(
_('Data Type'),
max_length=100,
help_text=_('Allows you to restrict the data entered into this field'),
choices=DATA_TYPE_CHOICES,
)
max_length = models.IntegerField(
_('Maximum Length (characters)'),
blank=True,
null=True,
)
decimal_places = models.IntegerField(
_('Decimal Places'),
help_text=_('Only used for decimal fields'),
blank=True,
null=True,
)
empty_selection_list = models.BooleanField(
_('Add empty first choice to List?'),
help_text=_('Only for List: adds an empty first entry to the choices list, which enforces that the user makes an active choice.'),
)
list_values = models.TextField(
_('List Values'),
help_text=_('For list fields only. Enter one option per line.'),
blank=True,
null=True,
)
ordering = models.IntegerField(
_('Ordering'),
help_text=_('Lower numbers are displayed first; higher numbers are listed later'),
blank=True,
null=True,
)
def _choices_as_array(self):
from StringIO import StringIO
valuebuffer = StringIO(self.list_values)
choices = [[item.strip(), item.strip()] for item in valuebuffer.readlines()]
valuebuffer.close()
return choices
choices_as_array = property(_choices_as_array)
required = models.BooleanField(
_('Required?'),
help_text=_('Does the user have to enter a value for this field?'),
)
staff_only = models.BooleanField(
_('Staff Only?'),
help_text=_('If this is ticked, then the public submission form will NOT show this field'),
)
objects = CustomFieldManager()
def __unicode__(self):
return '%s' % (self.name)
class TicketCustomFieldValue(models.Model):
ticket = models.ForeignKey(
Ticket,
verbose_name=_('Ticket'),
)
field = models.ForeignKey(
CustomField,
verbose_name=_('Field'),
)
value = models.TextField(blank=True, null=True)
def __unicode__(self):
return '%s / %s' % (self.ticket, self.field)
class Meta:
unique_together = ('ticket', 'field'),
class TicketDependency(models.Model):
"""
The ticket identified by `ticket` cannot be resolved until the ticket in `depends_on` has been resolved.
To help enforce this, a helper function `can_be_resolved` on each Ticket instance checks that
these have all been resolved.
"""
ticket = models.ForeignKey(
Ticket,
verbose_name=_('Ticket'),
related_name='ticketdependency',
)
depends_on = models.ForeignKey(
Ticket,
verbose_name=_('Depends On Ticket'),
related_name='depends_on',
)
def __unicode__(self):
return '%s / %s' % (self.ticket, self.depends_on)
class Meta:
unique_together = ('ticket', 'depends_on')
| Python |
# encoding: utf-8
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding field 'CustomField.ordering'
db.add_column('helpdesk_customfield', 'ordering', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True), keep_default=False)
def backwards(self, orm):
# Deleting field 'CustomField.ordering'
db.delete_column('helpdesk_customfield', 'ordering')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 11, 8, 17, 57, 6, 688466)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketdependency': {
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
complete_apps = ['helpdesk']
| Python |
# -*- coding: utf-8 -*-
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
from helpdesk.settings import HAS_TAG_SUPPORT
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding field 'Ticket.tags' if HAS_TAG_SUPPORT is True
if HAS_TAG_SUPPORT:
db.add_column('helpdesk_ticket', 'tags',
self.gf('tagging.fields.TagField')(default=''),
keep_default=False)
def backwards(self, orm):
# Deleting field 'Ticket.tags'
if HAS_TAG_SUPPORT:
db.delete_column('helpdesk_ticket', 'tags')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50'}),
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 5, 11, 0, 0)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketdependency': {
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
if HAS_TAG_SUPPORT:
models['helpdesk.ticket'].update({'tags': ('tagging.fields.TagField', [],
{}),})
complete_apps = ['helpdesk'] | Python |
# encoding: utf-8
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding field 'Ticket.due_date'
db.add_column('helpdesk_ticket', 'due_date', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True), keep_default=False)
def backwards(self, orm):
# Deleting field 'Ticket.due_date'
db.delete_column('helpdesk_ticket', 'due_date')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50', 'db_index': 'True'}),
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 1, 20, 12, 19, 46, 778593)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketdependency': {
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
complete_apps = ['helpdesk']
| Python |
# encoding: utf-8
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding field 'CustomField.empty_selection_list'
db.add_column('helpdesk_customfield', 'empty_selection_list', self.gf('django.db.models.fields.BooleanField')(default=False), keep_default=False)
def backwards(self, orm):
# Deleting field 'CustomField.empty_selection_list'
db.delete_column('helpdesk_customfield', 'empty_selection_list')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '80'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'unique': 'True', 'max_length': '30'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'empty_selection_list': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'unique': 'True', 'max_length': '50', 'db_index': 'True'}),
'ordering': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2012, 4, 2, 14, 54, 29, 596233)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'symmetrical': 'False', 'to': "orm['helpdesk.Queue']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'blank': 'True', 'related_name': "'assigned_to'", 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'due_date': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketdependency': {
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticketdependency'", 'to': "orm['helpdesk.Ticket']"})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
complete_apps = ['helpdesk']
| Python |
# encoding: utf-8
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding model 'Queue'
db.create_table('helpdesk_queue', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
('slug', self.gf('django.db.models.fields.SlugField')(max_length=50, db_index=True)),
('email_address', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
('locale', self.gf('django.db.models.fields.CharField')(max_length=10, null=True, blank=True)),
('allow_public_submission', self.gf('django.db.models.fields.BooleanField')(default=False)),
('allow_email_submission', self.gf('django.db.models.fields.BooleanField')(default=False)),
('escalate_days', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
('new_ticket_cc', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('updated_ticket_cc', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('email_box_type', self.gf('django.db.models.fields.CharField')(max_length=5, null=True, blank=True)),
('email_box_host', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('email_box_port', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
('email_box_ssl', self.gf('django.db.models.fields.BooleanField')(default=False)),
('email_box_user', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('email_box_pass', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('email_box_imap_folder', self.gf('django.db.models.fields.CharField')(max_length=100, null=True, blank=True)),
('email_box_interval', self.gf('django.db.models.fields.IntegerField')(default='5', null=True, blank=True)),
('email_box_last_check', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['Queue'])
# Adding model 'Ticket'
db.create_table('helpdesk_ticket', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('title', self.gf('django.db.models.fields.CharField')(max_length=200)),
('queue', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Queue'])),
('created', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
('modified', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
('submitter_email', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
('assigned_to', self.gf('django.db.models.fields.related.ForeignKey')(related_name='assigned_to', blank=True, null=True, to=orm['auth.User'])),
('status', self.gf('django.db.models.fields.IntegerField')(default=1)),
('on_hold', self.gf('django.db.models.fields.BooleanField')(default=False)),
('description', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('resolution', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('priority', self.gf('django.db.models.fields.IntegerField')(default=3, blank=3)),
('last_escalation', self.gf('django.db.models.fields.DateTimeField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['Ticket'])
# Adding model 'FollowUp'
db.create_table('helpdesk_followup', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
('date', self.gf('django.db.models.fields.DateTimeField')(default=datetime.datetime(2011, 4, 27, 15, 17, 4, 272904))),
('title', self.gf('django.db.models.fields.CharField')(max_length=200, null=True, blank=True)),
('comment', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('public', self.gf('django.db.models.fields.BooleanField')(default=False)),
('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'], null=True, blank=True)),
('new_status', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['FollowUp'])
# Adding model 'TicketChange'
db.create_table('helpdesk_ticketchange', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('followup', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.FollowUp'])),
('field', self.gf('django.db.models.fields.CharField')(max_length=100)),
('old_value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('new_value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['TicketChange'])
# Adding model 'Attachment'
db.create_table('helpdesk_attachment', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('followup', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.FollowUp'])),
('file', self.gf('django.db.models.fields.files.FileField')(max_length=100)),
('filename', self.gf('django.db.models.fields.CharField')(max_length=100)),
('mime_type', self.gf('django.db.models.fields.CharField')(max_length=30)),
('size', self.gf('django.db.models.fields.IntegerField')()),
))
db.send_create_signal('helpdesk', ['Attachment'])
# Adding model 'PreSetReply'
db.create_table('helpdesk_presetreply', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
('body', self.gf('django.db.models.fields.TextField')()),
))
db.send_create_signal('helpdesk', ['PreSetReply'])
# Adding M2M table for field queues on 'PreSetReply'
db.create_table('helpdesk_presetreply_queues', (
('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
('presetreply', models.ForeignKey(orm['helpdesk.presetreply'], null=False)),
('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
))
db.create_unique('helpdesk_presetreply_queues', ['presetreply_id', 'queue_id'])
# Adding model 'EscalationExclusion'
db.create_table('helpdesk_escalationexclusion', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
('date', self.gf('django.db.models.fields.DateField')()),
))
db.send_create_signal('helpdesk', ['EscalationExclusion'])
# Adding M2M table for field queues on 'EscalationExclusion'
db.create_table('helpdesk_escalationexclusion_queues', (
('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
('escalationexclusion', models.ForeignKey(orm['helpdesk.escalationexclusion'], null=False)),
('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
))
db.create_unique('helpdesk_escalationexclusion_queues', ['escalationexclusion_id', 'queue_id'])
# Adding model 'EmailTemplate'
db.create_table('helpdesk_emailtemplate', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('template_name', self.gf('django.db.models.fields.CharField')(max_length=100)),
('subject', self.gf('django.db.models.fields.CharField')(max_length=100)),
('heading', self.gf('django.db.models.fields.CharField')(max_length=100)),
('plain_text', self.gf('django.db.models.fields.TextField')()),
('html', self.gf('django.db.models.fields.TextField')()),
('locale', self.gf('django.db.models.fields.CharField')(max_length=10, null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['EmailTemplate'])
# Adding model 'KBCategory'
db.create_table('helpdesk_kbcategory', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
('slug', self.gf('django.db.models.fields.SlugField')(max_length=50, db_index=True)),
('description', self.gf('django.db.models.fields.TextField')()),
))
db.send_create_signal('helpdesk', ['KBCategory'])
# Adding model 'KBItem'
db.create_table('helpdesk_kbitem', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('category', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.KBCategory'])),
('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
('question', self.gf('django.db.models.fields.TextField')()),
('answer', self.gf('django.db.models.fields.TextField')()),
('votes', self.gf('django.db.models.fields.IntegerField')(default=0)),
('recommendations', self.gf('django.db.models.fields.IntegerField')(default=0)),
('last_updated', self.gf('django.db.models.fields.DateTimeField')(blank=True)),
))
db.send_create_signal('helpdesk', ['KBItem'])
# Adding model 'SavedSearch'
db.create_table('helpdesk_savedsearch', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'])),
('title', self.gf('django.db.models.fields.CharField')(max_length=100)),
('shared', self.gf('django.db.models.fields.BooleanField')(default=False)),
('query', self.gf('django.db.models.fields.TextField')()),
))
db.send_create_signal('helpdesk', ['SavedSearch'])
# Adding model 'UserSettings'
db.create_table('helpdesk_usersettings', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('user', self.gf('django.db.models.fields.related.OneToOneField')(to=orm['auth.User'], unique=True)),
('settings_pickled', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['UserSettings'])
# Adding model 'IgnoreEmail'
db.create_table('helpdesk_ignoreemail', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('name', self.gf('django.db.models.fields.CharField')(max_length=100)),
('date', self.gf('django.db.models.fields.DateField')(blank=True)),
('email_address', self.gf('django.db.models.fields.CharField')(max_length=150)),
('keep_in_mailbox', self.gf('django.db.models.fields.BooleanField')(default=False)),
))
db.send_create_signal('helpdesk', ['IgnoreEmail'])
# Adding M2M table for field queues on 'IgnoreEmail'
db.create_table('helpdesk_ignoreemail_queues', (
('id', models.AutoField(verbose_name='ID', primary_key=True, auto_created=True)),
('ignoreemail', models.ForeignKey(orm['helpdesk.ignoreemail'], null=False)),
('queue', models.ForeignKey(orm['helpdesk.queue'], null=False))
))
db.create_unique('helpdesk_ignoreemail_queues', ['ignoreemail_id', 'queue_id'])
# Adding model 'TicketCC'
db.create_table('helpdesk_ticketcc', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
('user', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['auth.User'], null=True, blank=True)),
('email', self.gf('django.db.models.fields.EmailField')(max_length=75, null=True, blank=True)),
('can_view', self.gf('django.db.models.fields.BooleanField')(default=False)),
('can_update', self.gf('django.db.models.fields.BooleanField')(default=False)),
))
db.send_create_signal('helpdesk', ['TicketCC'])
# Adding model 'CustomField'
db.create_table('helpdesk_customfield', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('name', self.gf('django.db.models.fields.SlugField')(max_length=50, unique=True, db_index=True)),
('label', self.gf('django.db.models.fields.CharField')(max_length='30')),
('help_text', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('data_type', self.gf('django.db.models.fields.CharField')(max_length=100)),
('max_length', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
('decimal_places', self.gf('django.db.models.fields.IntegerField')(null=True, blank=True)),
('list_values', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
('required', self.gf('django.db.models.fields.BooleanField')(default=False)),
('staff_only', self.gf('django.db.models.fields.BooleanField')(default=False)),
))
db.send_create_signal('helpdesk', ['CustomField'])
# Adding model 'TicketCustomFieldValue'
db.create_table('helpdesk_ticketcustomfieldvalue', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('ticket', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.Ticket'])),
('field', self.gf('django.db.models.fields.related.ForeignKey')(to=orm['helpdesk.CustomField'])),
('value', self.gf('django.db.models.fields.TextField')(null=True, blank=True)),
))
db.send_create_signal('helpdesk', ['TicketCustomFieldValue'])
# Adding unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
db.create_unique('helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
def backwards(self, orm):
# Removing unique constraint on 'TicketCustomFieldValue', fields ['ticket', 'field']
db.delete_unique('helpdesk_ticketcustomfieldvalue', ['ticket_id', 'field_id'])
# Deleting model 'Queue'
db.delete_table('helpdesk_queue')
# Deleting model 'Ticket'
db.delete_table('helpdesk_ticket')
# Deleting model 'FollowUp'
db.delete_table('helpdesk_followup')
# Deleting model 'TicketChange'
db.delete_table('helpdesk_ticketchange')
# Deleting model 'Attachment'
db.delete_table('helpdesk_attachment')
# Deleting model 'PreSetReply'
db.delete_table('helpdesk_presetreply')
# Removing M2M table for field queues on 'PreSetReply'
db.delete_table('helpdesk_presetreply_queues')
# Deleting model 'EscalationExclusion'
db.delete_table('helpdesk_escalationexclusion')
# Removing M2M table for field queues on 'EscalationExclusion'
db.delete_table('helpdesk_escalationexclusion_queues')
# Deleting model 'EmailTemplate'
db.delete_table('helpdesk_emailtemplate')
# Deleting model 'KBCategory'
db.delete_table('helpdesk_kbcategory')
# Deleting model 'KBItem'
db.delete_table('helpdesk_kbitem')
# Deleting model 'SavedSearch'
db.delete_table('helpdesk_savedsearch')
# Deleting model 'UserSettings'
db.delete_table('helpdesk_usersettings')
# Deleting model 'IgnoreEmail'
db.delete_table('helpdesk_ignoreemail')
# Removing M2M table for field queues on 'IgnoreEmail'
db.delete_table('helpdesk_ignoreemail_queues')
# Deleting model 'TicketCC'
db.delete_table('helpdesk_ticketcc')
# Deleting model 'CustomField'
db.delete_table('helpdesk_customfield')
# Deleting model 'TicketCustomFieldValue'
db.delete_table('helpdesk_ticketcustomfieldvalue')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 4, 27, 15, 17, 4, 272904)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
complete_apps = ['helpdesk']
| Python |
# encoding: utf-8
import datetime
from south.db import db
from south.v2 import SchemaMigration
from django.db import models
class Migration(SchemaMigration):
def forwards(self, orm):
# Adding model 'TicketDependency'
db.create_table('helpdesk_ticketdependency', (
('id', self.gf('django.db.models.fields.AutoField')(primary_key=True)),
('ticket', self.gf('django.db.models.fields.related.ForeignKey')(related_name='ticket', to=orm['helpdesk.Ticket'])),
('depends_on', self.gf('django.db.models.fields.related.ForeignKey')(related_name='depends_on', to=orm['helpdesk.Ticket'])),
))
db.send_create_signal('helpdesk', ['TicketDependency'])
# Adding unique constraint on 'TicketDependency', fields ['ticket', 'depends_on']
db.create_unique('helpdesk_ticketdependency', ['ticket_id', 'depends_on_id'])
def backwards(self, orm):
# Removing unique constraint on 'TicketDependency', fields ['ticket', 'depends_on']
db.delete_unique('helpdesk_ticketdependency', ['ticket_id', 'depends_on_id'])
# Deleting model 'TicketDependency'
db.delete_table('helpdesk_ticketdependency')
models = {
'auth.group': {
'Meta': {'object_name': 'Group'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '80', 'unique': 'True'}),
'permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'})
},
'auth.permission': {
'Meta': {'ordering': "('content_type__app_label', 'content_type__model', 'codename')", 'unique_together': "(('content_type', 'codename'),)", 'object_name': 'Permission'},
'codename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'content_type': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['contenttypes.ContentType']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '50'})
},
'auth.user': {
'Meta': {'object_name': 'User'},
'date_joined': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'blank': 'True'}),
'first_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'groups': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Group']", 'symmetrical': 'False', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'is_active': ('django.db.models.fields.BooleanField', [], {'default': 'True'}),
'is_staff': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'is_superuser': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'last_login': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime.now'}),
'last_name': ('django.db.models.fields.CharField', [], {'max_length': '30', 'blank': 'True'}),
'password': ('django.db.models.fields.CharField', [], {'max_length': '128'}),
'user_permissions': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['auth.Permission']", 'symmetrical': 'False', 'blank': 'True'}),
'username': ('django.db.models.fields.CharField', [], {'max_length': '30', 'unique': 'True'})
},
'contenttypes.contenttype': {
'Meta': {'ordering': "('name',)", 'unique_together': "(('app_label', 'model'),)", 'object_name': 'ContentType', 'db_table': "'django_content_type'"},
'app_label': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'model': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.attachment': {
'Meta': {'ordering': "['filename']", 'object_name': 'Attachment'},
'file': ('django.db.models.fields.files.FileField', [], {'max_length': '100'}),
'filename': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'mime_type': ('django.db.models.fields.CharField', [], {'max_length': '30'}),
'size': ('django.db.models.fields.IntegerField', [], {})
},
'helpdesk.customfield': {
'Meta': {'object_name': 'CustomField'},
'data_type': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'decimal_places': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'help_text': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'label': ('django.db.models.fields.CharField', [], {'max_length': "'30'"}),
'list_values': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'max_length': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'name': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'unique': 'True', 'db_index': 'True'}),
'required': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'staff_only': ('django.db.models.fields.BooleanField', [], {'default': 'False'})
},
'helpdesk.emailtemplate': {
'Meta': {'ordering': "['template_name', 'locale']", 'object_name': 'EmailTemplate'},
'heading': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'html': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'plain_text': ('django.db.models.fields.TextField', [], {}),
'subject': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'template_name': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.escalationexclusion': {
'Meta': {'object_name': 'EscalationExclusion'},
'date': ('django.db.models.fields.DateField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.followup': {
'Meta': {'ordering': "['date']", 'object_name': 'FollowUp'},
'comment': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'date': ('django.db.models.fields.DateTimeField', [], {'default': 'datetime.datetime(2011, 5, 10, 12, 20, 8, 45416)'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_status': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'public': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ignoreemail': {
'Meta': {'object_name': 'IgnoreEmail'},
'date': ('django.db.models.fields.DateField', [], {'blank': 'True'}),
'email_address': ('django.db.models.fields.CharField', [], {'max_length': '150'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'keep_in_mailbox': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.kbcategory': {
'Meta': {'ordering': "['title']", 'object_name': 'KBCategory'},
'description': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'})
},
'helpdesk.kbitem': {
'Meta': {'ordering': "['title']", 'object_name': 'KBItem'},
'answer': ('django.db.models.fields.TextField', [], {}),
'category': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.KBCategory']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_updated': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'question': ('django.db.models.fields.TextField', [], {}),
'recommendations': ('django.db.models.fields.IntegerField', [], {'default': '0'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'votes': ('django.db.models.fields.IntegerField', [], {'default': '0'})
},
'helpdesk.presetreply': {
'Meta': {'ordering': "['name']", 'object_name': 'PreSetReply'},
'body': ('django.db.models.fields.TextField', [], {}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'name': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'queues': ('django.db.models.fields.related.ManyToManyField', [], {'to': "orm['helpdesk.Queue']", 'symmetrical': 'False', 'null': 'True', 'blank': 'True'})
},
'helpdesk.queue': {
'Meta': {'ordering': "('title',)", 'object_name': 'Queue'},
'allow_email_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'allow_public_submission': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_address': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'email_box_host': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_imap_folder': ('django.db.models.fields.CharField', [], {'max_length': '100', 'null': 'True', 'blank': 'True'}),
'email_box_interval': ('django.db.models.fields.IntegerField', [], {'default': "'5'", 'null': 'True', 'blank': 'True'}),
'email_box_last_check': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'email_box_pass': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'email_box_port': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'email_box_ssl': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email_box_type': ('django.db.models.fields.CharField', [], {'max_length': '5', 'null': 'True', 'blank': 'True'}),
'email_box_user': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'escalate_days': ('django.db.models.fields.IntegerField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'locale': ('django.db.models.fields.CharField', [], {'max_length': '10', 'null': 'True', 'blank': 'True'}),
'new_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'}),
'slug': ('django.db.models.fields.SlugField', [], {'max_length': '50', 'db_index': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'updated_ticket_cc': ('django.db.models.fields.CharField', [], {'max_length': '200', 'null': 'True', 'blank': 'True'})
},
'helpdesk.savedsearch': {
'Meta': {'object_name': 'SavedSearch'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'query': ('django.db.models.fields.TextField', [], {}),
'shared': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']"})
},
'helpdesk.ticket': {
'Meta': {'object_name': 'Ticket'},
'assigned_to': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'assigned_to'", 'blank': 'True', 'null': 'True', 'to': "orm['auth.User']"}),
'created': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'description': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'last_escalation': ('django.db.models.fields.DateTimeField', [], {'null': 'True', 'blank': 'True'}),
'modified': ('django.db.models.fields.DateTimeField', [], {'blank': 'True'}),
'on_hold': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'priority': ('django.db.models.fields.IntegerField', [], {'default': '3', 'blank': '3'}),
'queue': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Queue']"}),
'resolution': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'status': ('django.db.models.fields.IntegerField', [], {'default': '1'}),
'submitter_email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'title': ('django.db.models.fields.CharField', [], {'max_length': '200'})
},
'helpdesk.ticketcc': {
'Meta': {'object_name': 'TicketCC'},
'can_update': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'can_view': ('django.db.models.fields.BooleanField', [], {'default': 'False'}),
'email': ('django.db.models.fields.EmailField', [], {'max_length': '75', 'null': 'True', 'blank': 'True'}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'user': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['auth.User']", 'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketchange': {
'Meta': {'object_name': 'TicketChange'},
'field': ('django.db.models.fields.CharField', [], {'max_length': '100'}),
'followup': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.FollowUp']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'new_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'old_value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketcustomfieldvalue': {
'Meta': {'unique_together': "(('ticket', 'field'),)", 'object_name': 'TicketCustomFieldValue'},
'field': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.CustomField']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'to': "orm['helpdesk.Ticket']"}),
'value': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'})
},
'helpdesk.ticketdependency': {
'Meta': {'unique_together': "(('ticket', 'depends_on'),)", 'object_name': 'TicketDependency'},
'depends_on': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'depends_on'", 'to': "orm['helpdesk.Ticket']"}),
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'ticket': ('django.db.models.fields.related.ForeignKey', [], {'related_name': "'ticket'", 'to': "orm['helpdesk.Ticket']"})
},
'helpdesk.usersettings': {
'Meta': {'object_name': 'UserSettings'},
'id': ('django.db.models.fields.AutoField', [], {'primary_key': 'True'}),
'settings_pickled': ('django.db.models.fields.TextField', [], {'null': 'True', 'blank': 'True'}),
'user': ('django.db.models.fields.related.OneToOneField', [], {'to': "orm['auth.User']", 'unique': 'True'})
}
}
complete_apps = ['helpdesk']
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
urls.py - Mapping of URL's to our various views. Note we always used NAMED
views for simplicity in linking later on.
"""
from django.conf import settings
from django.conf.urls.defaults import *
from django.contrib.auth.decorators import login_required
from helpdesk import settings as helpdesk_settings
from helpdesk.views import feeds
urlpatterns = patterns('helpdesk.views.staff',
url(r'^dashboard/$',
'dashboard',
name='helpdesk_dashboard'),
url(r'^tickets/$',
'ticket_list',
name='helpdesk_list'),
url(r'^tickets/update/$',
'mass_update',
name='helpdesk_mass_update'),
url(r'^tickets/submit/$',
'create_ticket',
name='helpdesk_submit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/$',
'view_ticket',
name='helpdesk_view'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/followup_edit/(?P<followup_id>[0-9]+)/$',
'followup_edit',
name='helpdesk_followup_edit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/edit/$',
'edit_ticket',
name='helpdesk_edit'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/update/$',
'update_ticket',
name='helpdesk_update'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/delete/$',
'delete_ticket',
name='helpdesk_delete'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/hold/$',
'hold_ticket',
name='helpdesk_hold'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/unhold/$',
'unhold_ticket',
name='helpdesk_unhold'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/$',
'ticket_cc',
name='helpdesk_ticket_cc'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/add/$',
'ticket_cc_add',
name='helpdesk_ticket_cc_add'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/cc/delete/(?P<cc_id>[0-9]+)/$',
'ticket_cc_del',
name='helpdesk_ticket_cc_del'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/add/$',
'ticket_dependency_add',
name='helpdesk_ticket_dependency_add'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/dependency/delete/(?P<dependency_id>[0-9]+)/$',
'ticket_dependency_del',
name='helpdesk_ticket_dependency_del'),
url(r'^tickets/(?P<ticket_id>[0-9]+)/attachment_delete/(?P<attachment_id>[0-9]+)/$',
'attachment_del',
name='helpdesk_attachment_del'),
url(r'^raw/(?P<type>\w+)/$',
'raw_details',
name='helpdesk_raw'),
url(r'^rss/$',
'rss_list',
name='helpdesk_rss_index'),
url(r'^reports/$',
'report_index',
name='helpdesk_report_index'),
url(r'^reports/(?P<report>\w+)/$',
'run_report',
name='helpdesk_run_report'),
url(r'^save_query/$',
'save_query',
name='helpdesk_savequery'),
url(r'^delete_query/(?P<id>[0-9]+)/$',
'delete_saved_query',
name='helpdesk_delete_query'),
url(r'^settings/$',
'user_settings',
name='helpdesk_user_settings'),
url(r'^ignore/$',
'email_ignore',
name='helpdesk_email_ignore'),
url(r'^ignore/add/$',
'email_ignore_add',
name='helpdesk_email_ignore_add'),
url(r'^ignore/delete/(?P<id>[0-9]+)/$',
'email_ignore_del',
name='helpdesk_email_ignore_del'),
)
urlpatterns += patterns('helpdesk.views.public',
url(r'^$',
'homepage',
name='helpdesk_home'),
url(r'^view/$',
'view_ticket',
name='helpdesk_public_view'),
url(r'^change_language/$',
'change_language',
name='helpdesk_public_change_language'),
)
urlpatterns += patterns('helpdesk.views.tasks',
url(r'^tasks/coordinatesync$',
'coordinatesync',
name='helpdesk_tasks_coordinatesync'),
)
urlpatterns += patterns('',
url(r'^rss/user/(?P<user_name>[A-Za-z0-9_-]+)/$',
login_required(feeds.OpenTicketsByUser()),
name='helpdesk_rss_user'),
url(r'^rss/user/(?P<user_name>[A-Za-z0-9_-]+)/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
login_required(feeds.OpenTicketsByUser()),
name='helpdesk_rss_user_queue'),
url(r'^rss/queue/(?P<queue_slug>[A-Za-z0-9_-]+)/$',
login_required(feeds.OpenTicketsByQueue()),
name='helpdesk_rss_queue'),
url(r'^rss/unassigned/$',
login_required(feeds.UnassignedTickets()),
name='helpdesk_rss_unassigned'),
url(r'^rss/recent_activity/$',
login_required(feeds.RecentFollowUps()),
name='helpdesk_rss_activity'),
)
urlpatterns += patterns('',
url(r'^api/(?P<method>[a-z_-]+)/$',
'helpdesk.views.api.api',
name='helpdesk_api'),
url(r'^login/$',
'django.contrib.auth.views.login',
{'template_name': 'helpdesk/registration/login.html'},
name='login'),
url(r'^logout/$',
'django.contrib.auth.views.logout',
{'template_name': 'helpdesk/registration/login.html', 'next_page': '../'},
name='logout'),
)
if helpdesk_settings.HELPDESK_KB_ENABLED:
urlpatterns += patterns('helpdesk.views.kb',
url(r'^kb/$',
'index', name='helpdesk_kb_index'),
url(r'^kb/(?P<item>[0-9]+)/$',
'item', name='helpdesk_kb_item'),
url(r'^kb/(?P<item>[0-9]+)/vote/$',
'vote', name='helpdesk_kb_vote'),
url(r'^kb/(?P<slug>[A-Za-z0-9_-]+)/$',
'category', name='helpdesk_kb_category'),
)
urlpatterns += patterns('',
url(r'^api/$',
'django.views.generic.simple.direct_to_template',
{'template': 'helpdesk/help_api.html',},
name='helpdesk_api_help'),
url(r'^help/context/$',
'django.views.generic.simple.direct_to_template',
{'template': 'helpdesk/help_context.html',},
name='helpdesk_help_context'),
url(r'^system_settings/$',
'django.views.generic.simple.direct_to_template',
{
'template': 'helpdesk/system_settings.html',
'extra_context': {
'ADMIN_URL': getattr(settings, 'ADMIN_URL', '/admin/'),
},
},
name='helpdesk_system_settings'),
)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
templatetags/load_helpdesk_settings.py - returns the settings as defined in
django-helpdesk/helpdesk/settings.py
"""
from django.template import Library
from helpdesk import settings as helpdesk_settings_config
def load_helpdesk_settings(request):
try:
return helpdesk_settings_config
except Exception, e:
import sys
print >> sys.stderr, "'load_helpdesk_settings' template tag (django-helpdesk) crashed with following error:"
print >> sys.stderr, e
return ''
register = Library()
register.filter('load_helpdesk_settings', load_helpdesk_settings)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
templatetags/ticket_to_link.py - Used in ticket comments to allow wiki-style
linking to other tickets. Including text such
as '#3180' in a comment automatically links
that text to ticket number 3180, with styling
to show the status of that ticket (eg a closed
ticket would have a strikethrough).
"""
import re
from django import template
from django.core.urlresolvers import reverse
from django.utils.safestring import mark_safe
from helpdesk.models import Ticket
class ReverseProxy:
def __init__(self, sequence):
self.sequence = sequence
def __iter__(self):
length = len(self.sequence)
i = length
while i > 0:
i = i - 1
yield self.sequence[i]
def num_to_link(text):
if text == '':
return text
matches = []
for match in re.finditer(r"(?:[^&]|\b|^)#(\d+)\b", text):
matches.append(match)
for match in ReverseProxy(matches):
start = match.start()
end = match.end()
number = match.groups()[0]
url = reverse('helpdesk_view', args=[number])
try:
ticket = Ticket.objects.get(id=number)
except Ticket.DoesNotExist:
ticket = None
if ticket:
style = ticket.get_status_display()
text = "%s <a href='%s' class='ticket_link_status ticket_link_status_%s'>#%s</a>%s" % (text[:match.start()], url, style, match.groups()[0], text[match.end():])
return mark_safe(text)
register = template.Library()
register.filter(num_to_link)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
templatetags/saved_queries.py - This template tag returns previously saved
queries. Therefore you don't need to modify
any views.
"""
from django.template import Library
from django.db.models import Q
from helpdesk.models import SavedSearch
def saved_queries(request):
try:
user_saved_queries = SavedSearch.objects.filter(Q(user=request.user) | Q(shared__exact=True))
return user_saved_queries
except Exception, e:
import sys
print >> sys.stderr, "'saved_queries' template tag (django-helpdesk) crashed with following error:"
print >> sys.stderr, e
return ''
register = Library()
register.filter('saved_queries', saved_queries)
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
templatetags/in_list.py - Very simple template tag to allow us to use the
equivilent of 'if x in y' in templates. eg:
Assuming 'food' = 'pizza' and 'best_foods' = ['pizza', 'pie', 'cake]:
{% if food|in_list:best_foods %}
You've selected one of our favourite foods!
{% else %}
Your food isn't one of our favourites.
{% endif %}
"""
from django import template
def in_list(value, arg):
return value in arg
register = template.Library()
register.filter(in_list)
| Python |
"""
Default settings for django-helpdesk.
"""
from django.conf import settings
# check for django-tagging support
HAS_TAG_SUPPORT = 'tagging' in settings.INSTALLED_APPS
try:
import tagging
except ImportError:
HAS_TAG_SUPPORT = False
try:
DEFAULT_USER_SETTINGS = settings.HELPDESK_DEFAULT_SETTINGS
except:
DEFAULT_USER_SETTINGS = None
if type(DEFAULT_USER_SETTINGS) != type(dict()):
DEFAULT_USER_SETTINGS = {
'use_email_as_submitter': True,
'email_on_ticket_assign': True,
'email_on_ticket_change': True,
'login_view_ticketlist': True,
'email_on_ticket_apichange': True,
'tickets_per_page': 25
}
'''Project Path'''
PROJECT_PATH = getattr(settings, 'PROJECT_PATH', False)
''' generic options - visible on all pages '''
# redirect to login page instead of the default homepage when users visits "/"?
HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT = getattr(settings, 'HELPDESK_REDIRECT_TO_LOGIN_BY_DEFAULT', False)
# customize helpdesk name on a few pages, i.e., your organization.
HELPDESK_PREPEND_ORG_NAME = getattr(settings, 'HELPDESK_PREPEND_ORG_NAME', False)
# show knowledgebase links?
HELPDESK_KB_ENABLED = getattr(settings, 'HELPDESK_KB_ENABLED', True)
# show knowledgebase links on staff view?
HELPDESK_KB_ENABLED_STAFF = getattr(settings, 'HELPDESK_KB_ENABLED_STAFF', False)
# show extended navigation by default, to all users, irrespective of staff status?
HELPDESK_NAVIGATION_ENABLED = getattr(settings, 'HELPDESK_NAVIGATION_ENABLED', False)
# show 'stats' link in navigation bar?
HELPDESK_NAVIGATION_STATS_ENABLED = getattr(settings, 'HELPDESK_NAVIGATION_STATS_ENABLED', True)
# set this to an email address inside your organization and a footer below
# the 'Powered by django-helpdesk' will be shown, telling the user whom to contact
# in case they have technical problems.
HELPDESK_SUPPORT_PERSON = getattr(settings, 'HELPDESK_SUPPORT_PERSON', False)
# show dropdown list of languages that ticket comments can be translated into?
HELPDESK_TRANSLATE_TICKET_COMMENTS = getattr(settings, 'HELPDESK_TRANSLATE_TICKET_COMMENTS', False)
# list of languages to offer. if set to false, all default google translate languages will be shown.
HELPDESK_TRANSLATE_TICKET_COMMENTS_LANG = getattr(settings, 'HELPDESK_TRANSLATE_TICKET_COMMENTS_LANG', ["en", "de", "fr", "it", "ru"])
# show link to 'change password' on 'User Settings' page?
HELPDESK_SHOW_CHANGE_PASSWORD = getattr(settings, 'HELPDESK_SHOW_CHANGE_PASSWORD', False)
# allow user to override default layout for 'followups' - work in progress.
HELPDESK_FOLLOWUP_MOD = getattr(settings, 'HELPDESK_FOLLOWUP_MOD', False)
# show custom welcome message in dashboard?
HELPDESK_CUSTOM_WELCOME = getattr(settings, 'HELPDESK_CUSTOM_WELCOME', False)
''' options for public pages '''
# show 'view a ticket' section on public page?
HELPDESK_VIEW_A_TICKET_PUBLIC = getattr(settings, 'HELPDESK_VIEW_A_TICKET_PUBLIC', True)
# show 'submit a ticket' section on public page?
HELPDESK_SUBMIT_A_TICKET_PUBLIC = getattr(settings, 'HELPDESK_SUBMIT_A_TICKET_PUBLIC', True)
# Should we should the KB categories on the homepage?
HELPDESK_SHOW_KB_ON_HOMEPAGE = getattr(settings, 'HELPDESK_SHOW_KB_ON_HOMEPAGE', False)
''' options for update_ticket views '''
# allow non-staff users to interact with tickets? this will also change how 'staff_member_required'
# in staff.py will be defined.
HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE = getattr(settings, 'HELPDESK_ALLOW_NON_STAFF_TICKET_UPDATE', False)
# show edit buttons in ticket follow ups.
HELPDESK_SHOW_EDIT_BUTTON_FOLLOW_UP = getattr(settings, 'HELPDESK_HIDE_EDIT_BUTTON_FOLLOW_UP', True)
# show ticket edit button on top of ticket description.
HELPDESK_SHOW_EDIT_BUTTON_TICKET_TOP = getattr(settings, 'HELPDESK_SHOW_EDIT_BUTTON_TICKET_TOP', True)
# show ticket delete button on top of ticket description.
HELPDESK_SHOW_DELETE_BUTTON_TICKET_TOP = getattr(settings, 'HELPDESK_SHOW_DELETE_BUTTON_TICKET_TOP', True)
# show hold / unhold button on top of ticket description.
HELPDESK_SHOW_HOLD_BUTTON_TICKET_TOP = getattr(settings, 'HELPDESK_SHOW_HOLD_BUTTON_TICKET_TOP', True)
# make all updates public by default? this will hide the 'is this update public' checkbox
HELPDESK_UPDATE_PUBLIC_DEFAULT = getattr(settings, 'HELPDESK_UPDATE_PUBLIC_DEFAULT', True)
# only show staff users in ticket owner drop-downs
HELPDESK_STAFF_ONLY_TICKET_OWNERS = getattr(settings, 'HELPDESK_STAFF_ONLY_TICKET_OWNERS', False)
# only show staff users in ticket cc drop-down
HELPDESK_STAFF_ONLY_TICKET_CC = getattr(settings, 'HELPDESK_STAFF_ONLY_TICKET_CC', False)
''' options for staff.create_ticket view '''
# hide the 'assigned to' / 'Case owner' field from the 'create_ticket' view?
HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO = getattr(settings, 'HELPDESK_CREATE_TICKET_HIDE_ASSIGNED_TO', False)
''' options for dashboard '''
# show delete button next to unassigned tickets
HELPDESK_DASHBOARD_SHOW_DELETE_UNASSIGNED = getattr(settings, 'HELPDESK_DASHBOARD_SHOW_DELETE_UNASSIGNED', True)
# hide empty queues in dashboard overview?
HELPDESK_DASHBOARD_HIDE_EMPTY_QUEUES = getattr(settings, 'HELPDESK_DASHBOARD_HIDE_EMPTY_QUEUES', True)
''' options for footer '''
# show 'API' link at bottom of page
HELPDESK_FOOTER_SHOW_API_LINK = getattr(settings, 'HELPDESK_FOOTER_SHOW_API_LINK', True)
# show / hide 'change language' link at bottom of page
HELPDESK_FOOTER_SHOW_CHANGE_LANGUAGE_LINK = getattr(settings, 'HELPDESK_FOOTER_SHOW_CHANGE_LANGUAGE_LINK', False)
''' email options '''
# default Queue email submission settings
QUEUE_EMAIL_BOX_TYPE = getattr(settings, 'QUEUE_EMAIL_BOX_TYPE', None)
QUEUE_EMAIL_BOX_SSL = getattr(settings, 'QUEUE_EMAIL_BOX_SSL', None)
QUEUE_EMAIL_BOX_HOST = getattr(settings, 'QUEUE_EMAIL_BOX_HOST', None)
QUEUE_EMAIL_BOX_USER = getattr(settings, 'QUEUE_EMAIL_BOX_USER', None)
QUEUE_EMAIL_BOX_PASSWORD = getattr(settings, 'QUEUE_EMAIL_BOX_PASSWORD', None)
'''Google Coordinate Settings'''
GOOGLE_COORDINATE_CLIENT_ID = getattr(settings, 'GOOGLE_COORDINATE_CLIENT_ID', None)
GOOGLE_COORDINATE_CLIENT_SECRET = getattr(settings, 'GOOGLE_COORDINATE_CLIENT_SECRET', None)
| Python |
'''
Google Coordinate Ticket Integration
'''
import httplib2
import settings
from apiclient.discovery import build
from oauth2client.file import Storage
from oauth2client.client import OAuth2WebServerFlow
from oauth2client.tools import run
from google.appengine.ext import db
from google.appengine.api import memcache
PROGRESS_CHOICES = {
1:'NOT_STARTED',
2:'IN_PROGRESS',
3:'COMPLETED',
4:'OBSOLETE',
5:'OBSOLETE',
}
class Coordinate():
def __init__(self):
self.credentials = self.__auth__()
http = httplib2.Http(cache=memcache)
http = self.credentials.authorize(http)
api = build("coordinate", "v1", http=http)
self.client = api.jobs()
'''
Handles requesting and storing Google OAuth2 credentials
'''
def __auth__(self):
storage = Storage('%s/%s' % (settings.PROJECT_PATH,'googlecoordinate_oauth2.dat'))
credentials = storage.get()
if credentials is None or credentials.invalid == True:
flow = OAuth2WebServerFlow(
client_id = settings.GOOGLE_COORDINATE_CLIENT_ID,
client_secret = settings.GOOGLE_COORDINATE_CLIENT_SECRET,
scope = 'https://www.googleapis.com/auth/coordinate')
credentials = run(flow,storage)
return credentials
'''
Takes a ticket and inserts it
'''
def Insert(self,ticket):
result = self.client.insert(body='',
title=ticket.title,
teamId=ticket.queue.coordinate_id,
address=ticket.location,
lat=ticket.lat,
lng=ticket.lon,
note=ticket.description,
).execute()
return result
'''
Lists the jobs for a team
'''
def List(self,queue_id):
flag = True
results = {'items':[]}
nextpagetoken = None
while flag:
result = None
if nextpagetoken is not None:
result = self.client.list(teamId=queue_id,pageToken=nextpagetoken).execute()
else:
result = self.client.list(teamId=queue_id).execute()
if result.has_key('items'):
flag = True
results['items'] += result['items']
nextpagetoken = result['nextPageToken']
else:
flag = False
return results
'''
Updates the status of a ticket
'''
def Update(self,ticket):
result = self.client.update(body="",
teamId=ticket.queue.coordinate_id,
jobId=ticket.coordinate_id,
#address=ticket.location,
#assignee=ticket.assigned_to,
#lat=ticket.lat,
#lng=ticket.lon,
#title=ticket.title,
progress=PROGRESS_CHOICES[ticket.status],
).execute()
return result
'''
Closes a ticket.
'''
def Close(self,ticket):
return self.client.update(body="",
teamId=ticket.queue.coordinate_id,
jobId=ticket.coordinate_id,
progress=PROGRESS_CHOICES[3],
).execute()
| Python |
from django.contrib import admin
from helpdesk.models import Queue, Ticket, FollowUp, PreSetReply, KBCategory
from helpdesk.models import EscalationExclusion, EmailTemplate, KBItem
from helpdesk.models import TicketChange, Attachment, IgnoreEmail
from helpdesk.models import CustomField
class QueueAdmin(admin.ModelAdmin):
list_display = ('title', 'slug', 'email_address', 'locale')
class TicketAdmin(admin.ModelAdmin):
list_display = ('title', 'status', 'assigned_to', 'submitter_email',)
date_hierarchy = 'created'
list_filter = ('assigned_to', 'status', )
class TicketChangeInline(admin.StackedInline):
model = TicketChange
class AttachmentInline(admin.StackedInline):
model = Attachment
class FollowUpAdmin(admin.ModelAdmin):
inlines = [TicketChangeInline, AttachmentInline]
class KBItemAdmin(admin.ModelAdmin):
list_display = ('category', 'title', 'last_updated',)
list_display_links = ('title',)
class CustomFieldAdmin(admin.ModelAdmin):
list_display = ('name', 'label', 'data_type')
class EmailTemplateAdmin(admin.ModelAdmin):
list_display = ('template_name', 'heading', 'locale')
list_filter = ('locale', )
admin.site.register(Ticket, TicketAdmin)
admin.site.register(Queue, QueueAdmin)
admin.site.register(FollowUp, FollowUpAdmin)
admin.site.register(PreSetReply)
admin.site.register(EscalationExclusion)
admin.site.register(EmailTemplate, EmailTemplateAdmin)
admin.site.register(KBCategory)
admin.site.register(KBItem, KBItemAdmin)
admin.site.register(IgnoreEmail)
admin.site.register(CustomField, CustomFieldAdmin)
| Python |
#!/usr/bin/python
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
See LICENSE for details.
create_usersettings.py - Easy way to create helpdesk-specific settings for
users who don't yet have them.
"""
from django.utils.translation import ugettext as _
from django.core.management.base import BaseCommand
from django.contrib.auth.models import User
from helpdesk.models import UserSettings
from helpdesk.settings import DEFAULT_USER_SETTINGS
class Command(BaseCommand):
"create_usersettings command"
help = _('Check for user without django-helpdesk UserSettings '
'and create settings if required. Uses '
'settings.DEFAULT_USER_SETTINGS which can be overridden to '
'suit your situation.')
def handle(self, *args, **options):
"handle command line"
for u in User.objects.all():
try:
s = UserSettings.objects.get(user=u)
except UserSettings.DoesNotExist:
s = UserSettings(user=u, settings=DEFAULT_USER_SETTINGS)
s.save()
| Python |
#!/usr/bin/python
"""
Jutda Helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
scripts/get_email.py - Designed to be run from cron, this script checks the
POP and IMAP boxes defined for the queues within a
helpdesk, creating tickets from the new messages (or
adding to existing tickets if needed)
"""
import email
import imaplib
import mimetypes
import poplib
import re
from datetime import datetime, timedelta
from email.header import decode_header
from email.Utils import parseaddr, collapse_rfc2231_value
from optparse import make_option
from django.core.files.base import ContentFile
from django.core.management.base import BaseCommand
from django.db.models import Q
from django.utils.translation import ugettext as _
from django.conf import settings
from helpdesk.lib import send_templated_mail, safe_template_context
from helpdesk.models import Queue, Ticket, FollowUp, Attachment, IgnoreEmail
class Command(BaseCommand):
def __init__(self):
BaseCommand.__init__(self)
self.option_list += (
make_option(
'--quiet', '-q',
default=False,
action='store_true',
help='Hide details about each queue/message as they are processed'),
)
help = 'Process Jutda Helpdesk queues and process e-mails via POP3/IMAP as required, feeding them into the helpdesk.'
def handle(self, *args, **options):
quiet = options.get('quiet', False)
process_email(quiet=quiet)
def process_email(quiet=False):
for q in Queue.objects.filter(
email_box_type__isnull=False,
allow_email_submission=True):
if not q.email_box_last_check:
q.email_box_last_check = datetime.now()-timedelta(minutes=30)
if not q.email_box_interval:
q.email_box_interval = 0
queue_time_delta = timedelta(minutes=q.email_box_interval)
if (q.email_box_last_check + queue_time_delta) > datetime.now():
continue
process_queue(q, quiet=quiet)
q.email_box_last_check = datetime.now()
q.save()
def process_queue(q, quiet=False):
if not quiet:
print "Processing: %s" % q
email_box_type = settings.QUEUE_EMAIL_BOX_TYPE if settings.QUEUE_EMAIL_BOX_TYPE else q.email_box_type
if email_box_type == 'pop3':
if q.email_box_ssl or settings.QUEUE_EMAIL_BOX_SSL:
if not q.email_box_port: q.email_box_port = 995
server = poplib.POP3_SSL(q.email_box_host or settings.QUEUE_EMAIL_BOX_HOST, int(q.email_box_port))
else:
if not q.email_box_port: q.email_box_port = 110
server = poplib.POP3(q.email_box_host or settings.QUEUE_EMAIL_BOX_HOST, int(q.email_box_port))
server.getwelcome()
server.user(q.email_box_user or settings.QUEUE_EMAIL_BOX_USER)
server.pass_(q.email_box_pass or settings.QUEUE_EMAIL_BOX_PASSWORD)
messagesInfo = server.list()[1]
for msg in messagesInfo:
msgNum = msg.split(" ")[0]
msgSize = msg.split(" ")[1]
full_message = "\n".join(server.retr(msgNum)[1])
ticket = ticket_from_message(message=full_message, queue=q, quiet=quiet)
if ticket:
server.dele(msgNum)
server.quit()
elif email_box_type == 'imap':
if q.email_box_ssl or settings.QUEUE_EMAIL_BOX_SSL:
if not q.email_box_port: q.email_box_port = 993
server = imaplib.IMAP4_SSL(q.email_box_host or settings.QUEUE_EMAIL_BOX_HOST, int(q.email_box_port))
else:
if not q.email_box_port: q.email_box_port = 143
server = imaplib.IMAP4(q.email_box_host or settings.QUEUE_EMAIL_BOX_HOST, int(q.email_box_port))
server.login(q.email_box_user or settings.QUEUE_EMAIL_BOX_USER, q.email_box_pass or settings.QUEUE_EMAIL_BOX_PASSWORD)
server.select(q.email_box_imap_folder)
status, data = server.search(None, 'NOT', 'DELETED')
if data:
msgnums = data[0].split()
for num in msgnums:
status, data = server.fetch(num, '(RFC822)')
ticket = ticket_from_message(message=data[0][1], queue=q, quiet=quiet)
if ticket:
server.store(num, '+FLAGS', '\\Deleted')
server.expunge()
server.close()
server.logout()
def decodeUnknown(charset, string):
if not charset:
try:
return string.decode('utf-8')
except:
return string.decode('iso8859-1')
return unicode(string, charset)
def decode_mail_headers(string):
decoded = decode_header(string)
return u' '.join([unicode(msg, charset or 'utf-8') for msg, charset in decoded])
def ticket_from_message(message, queue, quiet):
# 'message' must be an RFC822 formatted message.
msg = message
message = email.message_from_string(msg)
subject = message.get('subject', _('Created from e-mail'))
subject = decode_mail_headers(decodeUnknown(message.get_charset(), subject))
subject = subject.replace("Re: ", "").replace("Fw: ", "").replace("RE: ", "").replace("FW: ", "").strip()
sender = message.get('from', _('Unknown Sender'))
sender = decode_mail_headers(decodeUnknown(message.get_charset(), sender))
sender_email = parseaddr(sender)[1]
body_plain, body_html = '', ''
for ignore in IgnoreEmail.objects.filter(Q(queues=queue) | Q(queues__isnull=True)):
if ignore.test(sender_email):
if ignore.keep_in_mailbox:
# By returning 'False' the message will be kept in the mailbox,
# and the 'True' will cause the message to be deleted.
return False
return True
matchobj = re.match(r"^\[(?P<queue>[-A-Za-z0-9]+)-(?P<id>\d+)\]", subject)
if matchobj:
# This is a reply or forward.
ticket = matchobj.group('id')
else:
ticket = None
counter = 0
files = []
for part in message.walk():
if part.get_content_maintype() == 'multipart':
continue
name = part.get_param("name")
if name:
name = collapse_rfc2231_value(name)
if part.get_content_maintype() == 'text' and name == None:
if part.get_content_subtype() == 'plain':
body_plain = decodeUnknown(part.get_content_charset(), part.get_payload(decode=True))
else:
body_html = part.get_payload(decode=True)
else:
if not name:
ext = mimetypes.guess_extension(part.get_content_type())
name = "part-%i%s" % (counter, ext)
files.append({
'filename': name,
'content': part.get_payload(decode=True),
'type': part.get_content_type()},
)
counter += 1
if body_plain:
body = body_plain
else:
body = _('No plain-text email body available. Please see attachment email_html_body.html.')
if body_html:
files.append({
'filename': _("email_html_body.html"),
'content': body_html,
'type': 'text/html',
})
now = datetime.now()
if ticket:
try:
t = Ticket.objects.get(id=ticket)
new = False
except Ticket.DoesNotExist:
ticket = None
priority = 3
smtp_priority = message.get('priority', '')
smtp_importance = message.get('importance', '')
high_priority_types = ('high', 'important', '1', 'urgent')
if smtp_priority in high_priority_types or smtp_importance in high_priority_types:
priority = 2
if ticket == None:
t = Ticket(
title=subject,
queue=queue,
submitter_email=sender_email,
created=now,
description=body,
priority=priority,
)
t.save()
new = True
update = ''
elif t.status == Ticket.CLOSED_STATUS:
t.status = Ticket.REOPENED_STATUS
t.save()
f = FollowUp(
ticket = t,
title = _('E-Mail Received from %(sender_email)s' % {'sender_email': sender_email}),
date = datetime.now(),
public = True,
comment = body,
)
if t.status == Ticket.REOPENED_STATUS:
f.new_status = Ticket.REOPENED_STATUS
f.title = _('Ticket Re-Opened by E-Mail Received from %(sender_email)s' % {'sender_email': sender_email})
f.save()
if not quiet:
print (" [%s-%s] %s%s" % (t.queue.slug, t.id, t.title, update)).encode('ascii', 'replace')
for file in files:
if file['content']:
filename = file['filename'].encode('ascii', 'replace').replace(' ', '_')
filename = re.sub('[^a-zA-Z0-9._-]+', '', filename)
a = Attachment(
followup=f,
filename=filename,
mime_type=file['type'],
size=len(file['content']),
)
a.file.save(filename, ContentFile(file['content']), save=False)
a.save()
if not quiet:
print " - %s" % filename
context = safe_template_context(t)
if new:
if sender_email:
send_templated_mail(
'newticket_submitter',
context,
recipients=sender_email,
sender=queue.from_address,
fail_silently=True,
)
if queue.new_ticket_cc:
send_templated_mail(
'newticket_cc',
context,
recipients=queue.new_ticket_cc,
sender=queue.from_address,
fail_silently=True,
)
if queue.updated_ticket_cc and queue.updated_ticket_cc != queue.new_ticket_cc:
send_templated_mail(
'newticket_cc',
context,
recipients=queue.updated_ticket_cc,
sender=queue.from_address,
fail_silently=True,
)
else:
context.update(comment=f.comment)
if t.status == Ticket.REOPENED_STATUS:
update = _(' (Reopened)')
else:
update = _(' (Updated)')
if t.assigned_to:
send_templated_mail(
'updated_owner',
context,
recipients=t.assigned_to.email,
sender=queue.from_address,
fail_silently=True,
)
if queue.updated_ticket_cc:
send_templated_mail(
'updated_cc',
context,
recipients=queue.updated_ticket_cc,
sender=queue.from_address,
fail_silently=True,
)
return t
if __name__ == '__main__':
process_email()
| Python |
#!/usr/bin/python
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
scripts/escalate_tickets.py - Easy way to escalate tickets based on their age,
designed to be run from Cron or similar.
"""
from datetime import datetime, timedelta, date
import getopt
from optparse import make_option
import sys
from django.core.management.base import BaseCommand, CommandError
from django.db.models import Q
from django.utils.translation import ugettext as _
from helpdesk.models import Queue, Ticket, FollowUp, EscalationExclusion, TicketChange
from helpdesk.lib import send_templated_mail, safe_template_context
class Command(BaseCommand):
def __init__(self):
BaseCommand.__init__(self)
self.option_list += (
make_option(
'--queues',
help='Queues to include (default: all). Use queue slugs'),
make_option(
'--verboseescalation',
action='store_true',
default=False,
help='Display a list of dates excluded'),
)
def handle(self, *args, **options):
verbose = False
queue_slugs = None
queues = []
if options['verboseescalation']:
verbose = True
if options['queues']:
queue_slugs = options['queues']
if queue_slugs is not None:
queue_set = queue_slugs.split(',')
for queue in queue_set:
try:
q = Queue.objects.get(slug__exact=queue)
except Queue.DoesNotExist:
raise CommandError("Queue %s does not exist." % queue)
queues.append(queue)
escalate_tickets(queues=queues, verbose=verbose)
def escalate_tickets(queues, verbose):
""" Only include queues with escalation configured """
queryset = Queue.objects.filter(escalate_days__isnull=False).exclude(escalate_days=0)
if queues:
queryset = queryset.filter(slug__in=queues)
for q in queryset:
last = date.today() - timedelta(days=q.escalate_days)
today = date.today()
workdate = last
days = 0
while workdate < today:
if EscalationExclusion.objects.filter(date=workdate).count() == 0:
days += 1
workdate = workdate + timedelta(days=1)
req_last_escl_date = date.today() - timedelta(days=days)
if verbose:
print "Processing: %s" % q
for t in q.ticket_set.filter(
Q(status=Ticket.OPEN_STATUS)
| Q(status=Ticket.REOPENED_STATUS)
).exclude(
priority=1
).filter(
Q(on_hold__isnull=True)
| Q(on_hold=False)
).filter(
Q(last_escalation__lte=req_last_escl_date)
| Q(last_escalation__isnull=True, created__lte=req_last_escl_date)
):
t.last_escalation = datetime.now()
t.priority -= 1
t.save()
context = safe_template_context(t)
if t.submitter_email:
send_templated_mail(
'escalated_submitter',
context,
recipients=t.submitter_email,
sender=t.queue.from_address,
fail_silently=True,
)
if t.queue.updated_ticket_cc:
send_templated_mail(
'escalated_cc',
context,
recipients=t.queue.updated_ticket_cc,
sender=t.queue.from_address,
fail_silently=True,
)
if t.assigned_to:
send_templated_mail(
'escalated_owner',
context,
recipients=t.assigned_to.email,
sender=t.queue.from_address,
fail_silently=True,
)
if verbose:
print " - Esclating %s from %s>%s" % (
t.ticket,
t.priority+1,
t.priority
)
f = FollowUp(
ticket = t,
title = 'Ticket Escalated',
date=datetime.now(),
public=True,
comment=_('Ticket escalated after %s days' % q.escalate_days),
)
f.save()
tc = TicketChange(
followup = f,
field = _('Priority'),
old_value = t.priority + 1,
new_value = t.priority,
)
tc.save()
def usage():
print "Options:"
print " --queues: Queues to include (default: all). Use queue slugs"
print " --verboseescalation: Display a list of dates excluded"
if __name__ == '__main__':
try:
opts, args = getopt.getopt(sys.argv[1:], ['queues=', 'verboseescalation'])
except getopt.GetoptError:
usage()
sys.exit(2)
verbose = False
queue_slugs = None
queues = []
for o, a in opts:
if o == '--verboseescalation':
verbose = True
if o == '--queues':
queue_slugs = a
if queue_slugs is not None:
queue_set = queue_slugs.split(',')
for queue in queue_set:
try:
q = Queue.objects.get(slug__exact=queue)
except Queue.DoesNotExist:
print "Queue %s does not exist." % queue
sys.exit(2)
queues.append(queue)
escalate_tickets(queues=queues, verbose=verbose)
| Python |
#!/usr/bin/python
"""
Jutda Helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
scripts/create_escalation_exclusion.py - Easy way to routinely add particular
days to the list of days on which no
escalation should take place.
"""
from datetime import datetime, timedelta, date
import getopt
from optparse import make_option
import sys
from django.core.management.base import BaseCommand, CommandError
from django.db.models import Q
from helpdesk.models import EscalationExclusion, Queue
class Command(BaseCommand):
def __init__(self):
BaseCommand.__init__(self)
self.option_list += (
make_option(
'--days', '-d',
help='Days of week (monday, tuesday, etc)'),
make_option(
'--occurrences', '-o',
type='int',
default=1,
help='Occurrences: How many weeks ahead to exclude this day'),
make_option(
'--queues', '-q',
help='Queues to include (default: all). Use queue slugs'),
make_option(
'--escalate-verbosely', '-x',
action='store_true',
default=False,
help='Display a list of dates excluded'),
)
def handle(self, *args, **options):
days = options['days']
occurrences = options['occurrences']
verbose = False
queue_slugs = options['queues']
queues = []
if options['escalate-verbosely']:
verbose = True
# this should already be handled by optparse
if not occurrences: occurrences = 1
if not (days and occurrences):
raise CommandError('One or more occurrences must be specified.')
if queue_slugs is not None:
queue_set = queue_slugs.split(',')
for queue in queue_set:
try:
q = Queue.objects.get(slug__exact=queue)
except Queue.DoesNotExist:
raise CommandError("Queue %s does not exist." % queue)
queues.append(q)
create_exclusions(days=days, occurrences=occurrences, verbose=verbose, queues=queues)
day_names = {
'monday': 0,
'tuesday': 1,
'wednesday': 2,
'thursday': 3,
'friday': 4,
'saturday': 5,
'sunday': 6,
}
def create_exclusions(days, occurrences, verbose, queues):
days = days.split(',')
for day in days:
day_name = day
day = day_names[day]
workdate = date.today()
i = 0
while i < occurrences:
if day == workdate.weekday():
if EscalationExclusion.objects.filter(date=workdate).count() == 0:
esc = EscalationExclusion(name='Auto Exclusion for %s' % day_name, date=workdate)
esc.save()
if verbose:
print "Created exclusion for %s %s" % (day_name, workdate)
for q in queues:
esc.queues.add(q)
if verbose:
print " - for queue %s" % q
i += 1
workdate += timedelta(days=1)
def usage():
print "Options:"
print " --days, -d: Days of week (monday, tuesday, etc)"
print " --occurrences, -o: Occurrences: How many weeks ahead to exclude this day"
print " --queues, -q: Queues to include (default: all). Use queue slugs"
print " --verbose, -v: Display a list of dates excluded"
if __name__ == '__main__':
# This script can be run from the command-line or via Django's manage.py.
try:
opts, args = getopt.getopt(sys.argv[1:], 'd:o:q:v', ['days=', 'occurrences=', 'verbose', 'queues='])
except getopt.GetoptError:
usage()
sys.exit(2)
days = None
occurrences = None
verbose = False
queue_slugs = None
queues = []
for o, a in opts:
if o in ('-x', '--escalate-verbosely'):
verbose = True
if o in ('-d', '--days'):
days = a
if o in ('-q', '--queues'):
queue_slugs = a
if o in ('-o', '--occurrences'):
occurrences = int(a)
if not occurrences: occurrences = 1
if not (days and occurrences):
usage()
sys.exit(2)
if queue_slugs is not None:
queue_set = queue_slugs.split(',')
for queue in queue_set:
try:
q = Queue.objects.get(slug__exact=queue)
except Queue.DoesNotExist:
print "Queue %s does not exist." % queue
sys.exit(2)
queues.append(q)
create_exclusions(days=days, occurrences=occurrences, verbose=verbose, queues=queues)
| Python |
#from coordinate import Coordinate
#c = Coordinate()
#c.__auth__()
| Python |
"""
django-helpdesk - A Django powered ticket tracker for small enterprise.
(c) Copyright 2008 Jutda. All Rights Reserved. See LICENSE for details.
lib.py - Common functions (eg multipart e-mail)
"""
chart_colours = ('80C65A', '990066', 'FF9900', '3399CC', 'BBCCED', '3399CC', 'FFCC33')
try:
from base64 import urlsafe_b64encode as b64encode
except ImportError:
from base64 import encodestring as b64encode
try:
from base64 import urlsafe_b64decode as b64decode
except ImportError:
from base64 import decodestring as b64decode
import logging
logger = logging.getLogger('helpdesk')
from django.utils.encoding import smart_str
def send_templated_mail(template_name, email_context, recipients, sender=None, bcc=None, fail_silently=False, files=None):
"""
send_templated_mail() is a warpper around Django's e-mail routines that
allows us to easily send multipart (text/plain & text/html) e-mails using
templates that are stored in the database. This lets the admin provide
both a text and a HTML template for each message.
template_name is the slug of the template to use for this message (see
models.EmailTemplate)
email_context is a dictionary to be used when rendering the template
recipients can be either a string, eg 'a@b.com', or a list of strings.
sender should contain a string, eg 'My Site <me@z.com>'. If you leave it
blank, it'll use settings.DEFAULT_FROM_EMAIL as a fallback.
bcc is an optional list of addresses that will receive this message as a
blind carbon copy.
fail_silently is passed to Django's mail routine. Set to 'True' to ignore
any errors at send time.
files can be a list of file paths to be attached, or it can be left blank.
eg ('/tmp/file1.txt', '/tmp/image.png')
"""
from django.conf import settings
from django.core.mail import EmailMultiAlternatives
from django.template import loader, Context
from helpdesk.models import EmailTemplate
import os
context = Context(email_context)
if hasattr(context['queue'], 'locale'):
locale = getattr(context['queue'], 'locale', '')
else:
locale = context['queue'].get('locale', 'en')
if not locale:
locale = 'en'
t = None
try:
t = EmailTemplate.objects.get(template_name__iexact=template_name, locale=locale)
except EmailTemplate.DoesNotExist:
pass
if not t:
try:
t = EmailTemplate.objects.get(template_name__iexact=template_name, locale__isnull=True)
except EmailTemplate.DoesNotExist:
logger.warning('template "%s" does not exist, no mail sent' %
template_name)
return # just ignore if template doesn't exist
if not sender:
sender = settings.DEFAULT_FROM_EMAIL
footer_file = os.path.join('helpdesk', locale, 'email_text_footer.txt')
text_part = loader.get_template_from_string(
"%s{%% include '%s' %%}" % (t.plain_text, footer_file)
).render(context)
email_html_base_file = os.path.join('helpdesk', locale, 'email_html_base.html')
''' keep new lines in html emails '''
from django.utils.safestring import mark_safe
if context.has_key('comment'):
html_txt = context['comment']
html_txt = html_txt.replace('\r\n', '<br>')
context['comment'] = mark_safe(html_txt)
html_part = loader.get_template_from_string(
"{%% extends '%s' %%}{%% block title %%}%s{%% endblock %%}{%% block content %%}%s{%% endblock %%}" % (email_html_base_file, t.heading, t.html)
).render(context)
subject_part = loader.get_template_from_string(
"{{ ticket.ticket }} {{ ticket.title|safe }} %s" % t.subject
).render(context)
if isinstance(recipients,(str,unicode)):
if recipients.find(','):
recipients = recipients.split(',')
elif type(recipients) != list:
recipients = [recipients,]
msg = EmailMultiAlternatives( subject_part,
text_part,
sender,
recipients,
bcc=bcc)
msg.attach_alternative(html_part, "text/html")
if files:
if type(files) != list:
files = [files,]
for file in files:
msg.attach_file(file)
return msg.send(fail_silently)
def query_to_dict(results, descriptions):
"""
Replacement method for cursor.dictfetchall() as that method no longer
exists in psycopg2, and I'm guessing in other backends too.
Converts the results of a raw SQL query into a list of dictionaries, suitable
for use in templates etc.
"""
output = []
for data in results:
row = {}
i = 0
for column in descriptions:
row[column[0]] = data[i]
i += 1
output.append(row)
return output
def apply_query(queryset, params):
"""
Apply a dict-based set of filters & parameters to a queryset.
queryset is a Django queryset, eg MyModel.objects.all() or
MyModel.objects.filter(user=request.user)
params is a dictionary that contains the following:
filtering: A dict of Django ORM filters, eg:
{'user__id__in': [1, 3, 103], 'title__contains': 'foo'}
other_filter: Another filter of some type, most likely a
set of Q() objects.
sorting: The name of the column to sort by
"""
for key in params['filtering'].keys():
filter = {key: params['filtering'][key]}
queryset = queryset.filter(**filter)
if params.get('other_filter', None):
# eg a Q() set
queryset = queryset.filter(params['other_filter'])
sorting = params.get('sorting', None)
if sorting:
sortreverse = params.get('sortreverse', None)
if sortreverse:
sorting = "-%s" % sorting
queryset = queryset.order_by(sorting)
return queryset
def safe_template_context(ticket):
"""
Return a dictionary that can be used as a template context to render
comments and other details with ticket or queue parameters. Note that
we don't just provide the Ticket & Queue objects to the template as
they could reveal confidential information. Just imagine these two options:
* {{ ticket.queue.email_box_password }}
* {{ ticket.assigned_to.password }}
Ouch!
The downside to this is that if we make changes to the model, we will also
have to update this code. Perhaps we can find a better way in the future.
"""
context = {
'queue': {},
'ticket': {},
}
queue = ticket.queue
for field in ( 'title', 'slug', 'email_address', 'from_address', 'locale'):
attr = getattr(queue, field, None)
if callable(attr):
context['queue'][field] = attr()
else:
context['queue'][field] = attr
for field in ( 'title', 'created', 'modified', 'submitter_email',
'status', 'get_status_display', 'on_hold', 'description',
'resolution', 'priority', 'get_priority_display',
'last_escalation', 'ticket', 'ticket_for_url',
'get_status', 'ticket_url', 'staff_url', '_get_assigned_to'
):
attr = getattr(ticket, field, None)
if callable(attr):
context['ticket'][field] = '%s' % attr()
else:
context['ticket'][field] = attr
context['ticket']['queue'] = context['queue']
context['ticket']['assigned_to'] = context['ticket']['_get_assigned_to']
return context
def text_is_spam(text, request):
# Based on a blog post by 'sciyoshi':
# http://sciyoshi.com/blog/2008/aug/27/using-akismet-djangos-new-comments-framework/
# This will return 'True' is the given text is deemed to be spam, or
# False if it is not spam. If it cannot be checked for some reason, we
# assume it isn't spam.
from django.contrib.sites.models import Site
from django.conf import settings
try:
from helpdesk.akismet import Akismet
except:
return False
ak = Akismet(
blog_url='http://%s/' % Site.objects.get(pk=settings.SITE_ID).domain,
agent='django-helpdesk',
)
if hasattr(settings, 'TYPEPAD_ANTISPAM_API_KEY'):
ak.setAPIKey(key = settings.TYPEPAD_ANTISPAM_API_KEY)
ak.baseurl = 'api.antispam.typepad.com/1.1/'
elif hasattr(settings, 'AKISMET_API_KEY'):
ak.setAPIKey(key = settings.AKISMET_API_KEY)
else:
return False
if ak.verify_key():
ak_data = {
'user_ip': request.META.get('REMOTE_ADDR', '127.0.0.1'),
'user_agent': request.META.get('HTTP_USER_AGENT', ''),
'referrer': request.META.get('HTTP_REFERER', ''),
'comment_type': 'comment',
'comment_author': '',
}
return ak.comment_check(smart_str(text), data=ak_data)
return False
| Python |
# Version 0.2.0
# 2009/06/18
# Copyright Michael Foord 2005-2009
# akismet.py
# Python interface to the akismet API
# E-mail fuzzyman@voidspace.org.uk
# http://www.voidspace.org.uk/python/modules.shtml
# http://akismet.com
# Released subject to the BSD License
# See http://www.voidspace.org.uk/python/license.shtml
"""
A python interface to the `Akismet <http://akismet.com>`_ API.
This is a web service for blocking SPAM comments to blogs - or other online
services.
You will need a Wordpress API key, from `wordpress.com <http://wordpress.com>`_.
You should pass in the keyword argument 'agent' to the name of your program,
when you create an Akismet instance. This sets the ``user-agent`` to a useful
value.
The default is : ::
Python Interface by Fuzzyman | akismet.py/0.2.0
Whatever you pass in, will replace the *Python Interface by Fuzzyman* part.
**0.2.0** will change with the version of this interface.
Usage example::
from akismet import Akismet
api = Akismet(agent='Test Script')
# if apikey.txt is in place,
# the key will automatically be set
# or you can call api.setAPIKey()
#
if api.key is None:
print >> sys.stderr, "No 'apikey.txt' file."
elif not api.verify_key():
print >> sys.stderr, "The API key is invalid."
else:
# data should be a dictionary of values
# They can all be filled in with defaults
# from a CGI environment
if api.comment_check(comment, data):
print >> sys.stderr, 'This comment is spam.'
else:
print >> sys.stderr, 'This comment is ham.'
"""
import os, sys
from urllib import urlencode
import socket
if hasattr(socket, 'setdefaulttimeout'):
# Set the default timeout on sockets to 5 seconds
socket.setdefaulttimeout(5)
__version__ = '0.2.0'
__all__ = (
'__version__',
'Akismet',
'AkismetError',
'APIKeyError',
)
__author__ = 'Michael Foord <fuzzyman AT voidspace DOT org DOT uk>'
__docformat__ = "restructuredtext en"
user_agent = "%s | akismet.py/%s"
DEFAULTAGENT = 'Python Interface by Fuzzyman/%s'
isfile = os.path.isfile
urllib2 = None
try:
from google.appengine.api import urlfetch
except ImportError:
import urllib2
if urllib2 is None:
def _fetch_url(url, data, headers):
req = urlfetch.fetch(url=url, payload=data, method=urlfetch.POST, headers=headers)
if req.status_code == 200:
return req.content
raise Exception('Could not fetch Akismet URL: %s Response code: %s' %
(url, req.status_code))
else:
def _fetch_url(url, data, headers):
req = urllib2.Request(url, data, headers)
h = urllib2.urlopen(req)
resp = h.read()
return resp
class AkismetError(Exception):
"""Base class for all akismet exceptions."""
class APIKeyError(AkismetError):
"""Invalid API key."""
class Akismet(object):
"""A class for working with the akismet API"""
baseurl = 'rest.akismet.com/1.1/'
def __init__(self, key=None, blog_url=None, agent=None):
"""Automatically calls ``setAPIKey``."""
if agent is None:
agent = DEFAULTAGENT % __version__
self.user_agent = user_agent % (agent, __version__)
self.setAPIKey(key, blog_url)
def _getURL(self):
"""
Fetch the url to make requests to.
This comprises of api key plus the baseurl.
"""
return 'http://%s.%s' % (self.key, self.baseurl)
def _safeRequest(self, url, data, headers):
try:
resp = _fetch_url(url, data, headers)
except Exception, e:
raise AkismetError(str(e))
return resp
def setAPIKey(self, key=None, blog_url=None):
"""
Set the wordpress API key for all transactions.
If you don't specify an explicit API ``key`` and ``blog_url`` it will
attempt to load them from a file called ``apikey.txt`` in the current
directory.
This method is *usually* called automatically when you create a new
``Akismet`` instance.
"""
if key is None and isfile('apikey.txt'):
the_file = [l.strip() for l in open('apikey.txt').readlines()
if l.strip() and not l.strip().startswith('#')]
try:
self.key = the_file[0]
self.blog_url = the_file[1]
except IndexError:
raise APIKeyError("Your 'apikey.txt' is invalid.")
else:
self.key = key
self.blog_url = blog_url
def verify_key(self):
"""
This equates to the ``verify-key`` call against the akismet API.
It returns ``True`` if the key is valid.
The docs state that you *ought* to call this at the start of the
transaction.
It raises ``APIKeyError`` if you have not yet set an API key.
If the connection to akismet fails, it allows the normal ``HTTPError``
or ``URLError`` to be raised.
(*akismet.py* uses `urllib2 <http://docs.python.org/lib/module-urllib2.html>`_)
"""
if self.key is None:
raise APIKeyError("Your have not set an API key.")
data = { 'key': self.key, 'blog': self.blog_url }
# this function *doesn't* use the key as part of the URL
url = 'http://%sverify-key' % self.baseurl
# we *don't* trap the error here
# so if akismet is down it will raise an HTTPError or URLError
headers = {'User-Agent' : self.user_agent}
resp = self._safeRequest(url, urlencode(data), headers)
if resp.lower() == 'valid':
return True
else:
return False
def _build_data(self, comment, data):
"""
This function builds the data structure required by ``comment_check``,
``submit_spam``, and ``submit_ham``.
It modifies the ``data`` dictionary you give it in place. (and so
doesn't return anything)
It raises an ``AkismetError`` if the user IP or user-agent can't be
worked out.
"""
data['comment_content'] = comment
if not 'user_ip' in data:
try:
val = os.environ['REMOTE_ADDR']
except KeyError:
raise AkismetError("No 'user_ip' supplied")
data['user_ip'] = val
if not 'user_agent' in data:
try:
val = os.environ['HTTP_USER_AGENT']
except KeyError:
raise AkismetError("No 'user_agent' supplied")
data['user_agent'] = val
#
data.setdefault('referrer', os.environ.get('HTTP_REFERER', 'unknown'))
data.setdefault('permalink', '')
data.setdefault('comment_type', 'comment')
data.setdefault('comment_author', '')
data.setdefault('comment_author_email', '')
data.setdefault('comment_author_url', '')
data.setdefault('SERVER_ADDR', os.environ.get('SERVER_ADDR', ''))
data.setdefault('SERVER_ADMIN', os.environ.get('SERVER_ADMIN', ''))
data.setdefault('SERVER_NAME', os.environ.get('SERVER_NAME', ''))
data.setdefault('SERVER_PORT', os.environ.get('SERVER_PORT', ''))
data.setdefault('SERVER_SIGNATURE', os.environ.get('SERVER_SIGNATURE',
''))
data.setdefault('SERVER_SOFTWARE', os.environ.get('SERVER_SOFTWARE',
''))
data.setdefault('HTTP_ACCEPT', os.environ.get('HTTP_ACCEPT', ''))
data.setdefault('blog', self.blog_url)
def comment_check(self, comment, data=None, build_data=True, DEBUG=False):
"""
This is the function that checks comments.
It returns ``True`` for spam and ``False`` for ham.
If you set ``DEBUG=True`` then it will return the text of the response,
instead of the ``True`` or ``False`` object.
It raises ``APIKeyError`` if you have not yet set an API key.
If the connection to Akismet fails then the ``HTTPError`` or
``URLError`` will be propogated.
As a minimum it requires the body of the comment. This is the
``comment`` argument.
Akismet requires some other arguments, and allows some optional ones.
The more information you give it, the more likely it is to be able to
make an accurate diagnosise.
You supply these values using a mapping object (dictionary) as the
``data`` argument.
If ``build_data`` is ``True`` (the default), then *akismet.py* will
attempt to fill in as much information as possible, using default
values where necessary. This is particularly useful for programs
running in a {acro;CGI} environment. A lot of useful information
can be supplied from evironment variables (``os.environ``). See below.
You *only* need supply values for which you don't want defaults filled
in for. All values must be strings.
There are a few required values. If they are not supplied, and
defaults can't be worked out, then an ``AkismetError`` is raised.
If you set ``build_data=False`` and a required value is missing an
``AkismetError`` will also be raised.
The normal values (and defaults) are as follows : ::
'user_ip': os.environ['REMOTE_ADDR'] (*)
'user_agent': os.environ['HTTP_USER_AGENT'] (*)
'referrer': os.environ.get('HTTP_REFERER', 'unknown') [#]_
'permalink': ''
'comment_type': 'comment' [#]_
'comment_author': ''
'comment_author_email': ''
'comment_author_url': ''
'SERVER_ADDR': os.environ.get('SERVER_ADDR', '')
'SERVER_ADMIN': os.environ.get('SERVER_ADMIN', '')
'SERVER_NAME': os.environ.get('SERVER_NAME', '')
'SERVER_PORT': os.environ.get('SERVER_PORT', '')
'SERVER_SIGNATURE': os.environ.get('SERVER_SIGNATURE', '')
'SERVER_SOFTWARE': os.environ.get('SERVER_SOFTWARE', '')
'HTTP_ACCEPT': os.environ.get('HTTP_ACCEPT', '')
(*) Required values
You may supply as many additional 'HTTP_*' type values as you wish.
These should correspond to the http headers sent with the request.
.. [#] Note the spelling "referrer". This is a required value by the
akismet api - however, referrer information is not always
supplied by the browser or server. In fact the HTTP protocol
forbids relying on referrer information for functionality in
programs.
.. [#] The `API docs <http://akismet.com/development/api/>`_ state that this value
can be " *blank, comment, trackback, pingback, or a made up value*
*like 'registration'* ".
"""
if self.key is None:
raise APIKeyError("Your have not set an API key.")
if data is None:
data = {}
if build_data:
self._build_data(comment, data)
if 'blog' not in data:
data['blog'] = self.blog_url
url = '%scomment-check' % self._getURL()
# we *don't* trap the error here
# so if akismet is down it will raise an HTTPError or URLError
headers = {'User-Agent' : self.user_agent}
resp = self._safeRequest(url, urlencode(data), headers)
if DEBUG:
return resp
resp = resp.lower()
if resp == 'true':
return True
elif resp == 'false':
return False
else:
# NOTE: Happens when you get a 'howdy wilbur' response !
raise AkismetError('missing required argument.')
def submit_spam(self, comment, data=None, build_data=True):
"""
This function is used to tell akismet that a comment it marked as ham,
is really spam.
It takes all the same arguments as ``comment_check``, except for
*DEBUG*.
"""
if self.key is None:
raise APIKeyError("Your have not set an API key.")
if data is None:
data = {}
if build_data:
self._build_data(comment, data)
url = '%ssubmit-spam' % self._getURL()
# we *don't* trap the error here
# so if akismet is down it will raise an HTTPError or URLError
headers = {'User-Agent' : self.user_agent}
self._safeRequest(url, urlencode(data), headers)
def submit_ham(self, comment, data=None, build_data=True):
"""
This function is used to tell akismet that a comment it marked as spam,
is really ham.
It takes all the same arguments as ``comment_check``, except for
*DEBUG*.
"""
if self.key is None:
raise APIKeyError("Your have not set an API key.")
if data is None:
data = {}
if build_data:
self._build_data(comment, data)
url = '%ssubmit-ham' % self._getURL()
# we *don't* trap the error here
# so if akismet is down it will raise an HTTPError or URLError
headers = {'User-Agent' : self.user_agent}
self._safeRequest(url, urlencode(data), headers)
| Python |
'''
Created on 2010-1-26
@author: fangtian
'''
import os
import urllib.request
import urllib.parse
import re
import sqlite3
import time
import copy
import http
import datetime
import flickrapi
class CmdFramework:
def __SampleCommandHandler(self, argVector):
print('This is a sample command handler!!')
def __SampleHelp(self):
print('This is a sample help!!!')
def __init__(self):
self.__commandDict = dict()
self.__commandDict['-SAMPLE'] = [self.__SampleCommandHandler, self.__SampleHelp, 'Sample short descriptions']
def __PrintGeneralHelp(self):
(folder, file) = os.path.split(os.sys.argv[0])
print('=================General Help=====================')
print('Help: ' + file + ' <command> [command argument]')
print('===================Commands=======================')
index = 1
for cmdFlag in self.__commandDict.keys():
print(str(index) + '. ' + cmdFlag + ':\t' + self.__commandDict[cmdFlag][2])
index += 1
def AddCommand(self, commandStr, commandHandler, commandHelp, shortHelpString):
self.__commandDict[commandStr.upper()] = [commandHandler, commandHelp, shortHelpString]
def Exec(self, osArgV):
if (len(osArgV) == 1):
self.__PrintGeneralHelp()
return
else:
commandFlag = osArgV[1].upper();
if (commandFlag in self.__commandDict) == True:
argVector = []
if (len(osArgV) > 1):
argVector = osArgV[2:]
if (self.__commandDict[commandFlag][0](argVector) == True):
return
else:
self.__commandDict[commandFlag][1]()
else:
self.__PrintGeneralHelp()
return
def StripEmptyAtBothEnd(instr):
return instr.strip()
def TruncateComment(instr, reg):
if (isinstance(instr, type('')) == False):
raise TypeError('TruncateComment() only accepts string as input!!!')
res = reg.sub('', instr)
res = StripEmptyAtBothEnd(res)
return res
def BuildCommentReg():
return re.compile('((?P<comment>//[\w\W]*)$)')
def BuildAssignmentReg():
return re.compile('(\$(?P<varName>[\w]+)\$[\s]*=[\s]*(?P<varValue>[\w\W]*))?(//(?P<comment>[\w\s]*))?')
def GetAssignment(instr, reg):
varName = None
varValue = None
res = True
mat = reg.match(instr)
if mat:
varName = mat.group('varName')
varValue = mat.group('varValue')
else:
res = False
return res, varName, varValue
def ReadSetting(settingPath, default = None):
setting = default
commentReg = BuildCommentReg()
assignReg = BuildAssignmentReg()
lineNum = 0
try:
with open(settingPath, 'rb') as settingFile:
for line in settingFile:
line = bytes.decode(line)
line = str(StripEmptyAtBothEnd(line))
line = TruncateComment(line, commentReg)
lineNum += 1
if (len(line) <= 0):
continue
(res, varName, varValue) = GetAssignment(line, assignReg)
if (res):
setting[varName] = varValue
except:
print('Exception is raised when parsing the setting file at line '\
+ str(lineNum) + ' in file ' + settingPath)
pass
# a little clean up
if ('download_interval' in setting):
setting['download_interval'] = float(setting['download_interval'])
if ('max_download_num' in setting):
setting['max_download_num'] = int(setting['max_download_num'])
if ('all_download_num' in setting):
setting['all_download_num'] = int(setting['all_download_num'])
if ('new_download_num' in setting):
setting['new_download_num'] = int(setting['new_download_num'])
if ('db_commit_size' in setting):
setting['db_commit_size'] = int(setting['db_commit_size'])
return setting
def SetupDatabase(dbPath):
'''
The database contains the folllowing table
1. photos
id | owner | size | secret | tags | title
id is the photo id encoded in integer
owner is the id of the owner of the photo enocded in integer.
To gee nsid, simply split the integer into the two parts
as <1stPart|2ndPart> where 2nd part is the last two digits and
recover the nsid as 1stPart@N2ndPart
size is a text showing the size of downloaded file.
'o' for original size 'o'
'o' for large size 'o'
'' for medium size ''
'm' for small size 'm'
't' for thumbnail 't'
's' for square 's'
null for not yet downloaded
secret is a secret string for the image file.
Together with the photo id. and size, the file name is
id_secret_size.jpg or id_secret.jpg if size is ''
'''
connection = None
try:
connection = sqlite3.connect(dbPath)
print('Connected to database ' + dbPath)
cur = connection.cursor()
cur.execute(''' select tbl_name from sqlite_master ''')
list_tables = cur.fetchall()
isTablePhotosExists = False
isTableExifExists = False
for table in list_tables:
if ('photos' == table[0]):
isTablePhotosExists = True
if ('exifs' == table[0]):
isTableExifExists = True
if (isTablePhotosExists == False):
cur.execute('''create table if not exists photos
(id integer primary key asc not null
, owner integer, size text
, secret text, tags text, tile text)''')
print('Creating table photos')
connection.commit()
else:
print('Table photos exists')
if (isTableExifExists == False):
cur.execute('''create table if not exists exifs
(id integer primary key asc not null
, sizew integer, sizeh integer
, ccdw integer, ccdh integer, focal FLOAT, cam TEXT, make TEXT)''')
print('Creating table exifs')
connection.commit()
else:
print('Table exifs exists')
cur.close()
# setup table for image insertion
# setup table for user information
# setup table for
except:
print('Error when establishing the connection with database ' + dbPath)
return None
return connection
def flickr_retry_call(flickr, warp_method, retries = 1000, retriesInterval = 60, *argv, **argdict):
result = None
tried = 0
while (isinstance(result, type(None)) == True and tried < retries):
try:
flickr_warp_method = getattr(flickr, warp_method)
result = flickr_warp_method(*argv, **argdict)
pass
except Exception as e:
# cleanup code if exception happen
isRetry = False
if (isinstance(e, flickrapi.exceptions.FlickrError) == True):
print(e)
errorMsgComp = str(e).split(':')
if (StripEmptyAtBothEnd(errorMsgComp[2]) == 'Sorry, the Flickr API service is not currently available....'
or int(StripEmptyAtBothEnd(errorMsgComp[1])) == 0):
isRetry = True
if (isinstance(e, urllib.error.URLError) == True):
print(str(e))
isRetry = True
if (isinstance(e, http.client.HTTPException) == True):
print(str(e))
isRetry = True
if (isRetry == True):
print('\n-------------------------------')
print('Wait ', str(retriesInterval),' seconds before retry!!!')
print('-------------------------------\n')
time.sleep(float(retriesInterval))
tried += 1
result = None
else:
print(str(e), ' is caught!!!')
raise e
return result
def PotentialQueryResult(flickr, querySetting):
rsp = flickr_retry_call(flickr, 'photos_search', **querySetting)
photoset = rsp.getchildren()[0]
totalPageInOneQuery = int(photoset.get('pages'))
totalPhotoPerPage = int(photoset.get('perpage'))
print('The query returns ' + str(totalPageInOneQuery*totalPhotoPerPage) + ' results.')
print('The query returns ' + str(totalPageInOneQuery) + ' pages.')
return totalPageInOneQuery*totalPhotoPerPage
def flickr_retry_walk(flickr, retries = 1000, maximumDownload = 1000, maxQueryResult = 3500, **params):
if ('min_upload_date' not in params):
params['min_upload_date'] = '0'
if ('max_upload_date' not in params):
params['max_upload_date'] = str(int(time.time()))
potentialQueryResultNum = PotentialQueryResult(flickr, params)
nextParams = copy.deepcopy(params)
currentParams = None
while isinstance(nextParams, type(None)) == False :
if potentialQueryResultNum >= maxQueryResult and maximumDownload >= maxQueryResult:
print('\n===============================================')
print('Too many results!!!')
print(datetime.date.fromtimestamp(float(nextParams['min_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"),
'-',
datetime.date.fromtimestamp(float(nextParams['max_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"))
print('The query is partitioned into smaller parts!!!')
print('===============================================\n')
currentParams = copy.deepcopy(nextParams)
print('Iteratively finding the time slice that the number of query results are smaller than ', str(maxQueryResult))
while potentialQueryResultNum > maxQueryResult:
mediumDate = (float(currentParams['max_upload_date']) + float(currentParams['min_upload_date']))/2
if (int(currentParams['max_upload_date']) - mediumDate) > 24*60*60*7:
mediumDate = int(currentParams['max_upload_date']) - 24*60*60*7
currentParams['min_upload_date'] = str(mediumDate)
nextParams['max_upload_date'] = str(mediumDate)
print(datetime.date.fromtimestamp(float(nextParams['min_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"),
'-',
datetime.date.fromtimestamp(float(nextParams['max_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"))
print(datetime.date.fromtimestamp(float(currentParams['min_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"),
'-',
datetime.date.fromtimestamp(float(currentParams['max_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"))
potentialQueryResultNum = PotentialQueryResult(flickr, currentParams)
else:
currentParams = copy.deepcopy(nextParams)
nextParams = None
page = 1
total = 1 # We don't know that yet, update when needed
while page <= total:
# Fetch a single page of photos
rsp = flickr_retry_call(flickr, 'photos_search', retries = retries, page=page, **currentParams)
photoset = rsp.getchildren()[0]
total = int(photoset.get('pages'))
photos = rsp.findall('*/photo')
# Yield each photo
for photo in photos:
yield photo
# Ready to get the next page
page += 1
if isinstance(nextParams, type(None)) == False:
print(datetime.date.fromtimestamp(float(nextParams['min_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"),
'-',
datetime.date.fromtimestamp(float(nextParams['max_upload_date'])).strftime("%Y-%m-%d %H:%M:%S"))
potentialQueryResultNum = PotentialQueryResult(flickr, nextParams)
def flickr_getRecent(flickr, maxNum=10000):
if (isinstance(flickr, flickrapi.FlickrAPI) == False):
return None
recentPhotos = list()
recent = flickr.photos_getRecent()
print(recent.find('photos').get('pages'))
totalPage = int(recent.find('photos').get('pages'))
for pageIndex in range(1, totalPage+1):
recent = flickr_retry_call(flickr, 'photos_getRecent', page=str(pageIndex))
# recent = flickr.photos_getRecent(page=str(pageIndex))
photos = recent.findall('photos/photo')
recentPhotos.extend(photos)
if (len(recentPhotos) > maxNum):
break
print('Got ' + str(len(recentPhotos)) + ' recent photos!!!')
return recentPhotos
def DownloaderHandler(argVector):
if (len(argVector) < 1):
print('Incorrect parameters')
return False
settingPath = argVector[0]
setting = ReadSetting(settingPath, dict())
dbConnection = SetupDatabase(setting['db_file'])
if (isinstance(dbConnection, type(None))):
return False
dbCur = dbConnection.cursor();
if (os.path.exists(setting['image_folder']) == False):
os.mkdir(setting['image_folder'])
print('Creating folder ' + setting['image_folder'])
querySetting = dict()
if ('query_setting' in setting):
querySettingPath = setting['query_setting']
querySetting = ReadSetting(querySettingPath, dict())
flickr = flickrapi.FlickrAPI(setting['api_key'])
# please refer http://www.flickr.com/services/api/flickr.photos.search.html
# for more detailed parameters
if (querySetting['get_recent'] == 'false'):
if (len(argVector) > 1):
keyWords = argVector[1:]
tagStr = ','.join(keyWords)
querySetting['tags'] = tagStr
PotentialQueryResult(flickr, querySetting)
maxNum = 0
if (setting['new_download_num'] < setting['all_download_num']):
maxNum = setting['all_download_num']
else:
maxNum = setting['new_download_num']
photos = flickr_retry_walk(flickr, maximumDownload = maxNum, **querySetting)
else:
maxNum = 0
if (setting['new_download_num'] < setting['all_download_num']):
maxNum = setting['all_download_num']
else:
maxNum = setting['new_download_num']
photos = flickr_getRecent(flickr, maxNum)
allDownloadedNum = 0
newDownloadedNum = 0
sizeTable = {'Square':0
, 'Thumbnail':1
, 'Small':2
, 'Medium':3
, 'Large':4
, 'Original':5}
for photo in photos:
try:
if (newDownloadedNum >= setting['new_download_num']
and setting['new_download_num'] > 0):
break
if (allDownloadedNum >= setting['all_download_num']
and setting['all_download_num'] > 0):
break
print('')
try:
print(photo.get('title') + ' ~~ ' + photo.get('id'))
except:
print('Error in printing information, but the process is NOT harmed!!! Easy!')
# check whether this photo has been downloaded
sqlCmd = '''select id from photos where id = ''' + str(photo.get('id'))
dbCur.execute(sqlCmd)
photoFoundRes = dbCur.fetchall()
if (len(photoFoundRes) > 0):
print('This photo has been downloaded!!!')
allDownloadedNum += 1
continue
photoSizes = flickr_retry_call(flickr, 'photos_getSizes', photo_id=photo.get('id'))
sizes = photoSizes.getiterator('size')
downloadFilename = None
# if (setting['download_size'].lower() == 'maximum'):
maximumSize = -1
for size in sizes:
imgUrl = size.get('source')
currentSizeLabel = size.get('label')
if (currentSizeLabel not in sizeTable):
print('Non photo size ' + currentSizeLabel)
continue
currentSizeInt = sizeTable[currentSizeLabel]
if imgUrl and size.get('label') in sizeTable:
if (currentSizeInt > maximumSize
and currentSizeInt <= sizeTable[setting['max_download_size']]):
maximumSize = currentSizeInt
if (maximumSize > 1):
for size in sizes:
imgUrl = size.get('source')
currentSizeLabel = size.get('label')
if (currentSizeLabel not in sizeTable):
print('Non photo size ' + currentSizeLabel)
continue
currentSizeInt = sizeTable[currentSizeLabel]
if imgUrl and currentSizeLabel in sizeTable:
if (currentSizeInt == maximumSize):
print('Download size ' + currentSizeLabel)
urlRes = urllib.parse.urlsplit(imgUrl)
(folder, fileName) = os.path.split(urlRes[2])
imgFilePath = os.path.join(setting['image_folder'], fileName)
try:
urllib.request.urlretrieve(imgUrl, imgFilePath)
print('Downloaded ' + imgUrl)
downloadFilename = fileName
except:
print('Network error when downloading the image!')
pass
if (isinstance(downloadFilename, type(None))):
print('Photo can not be downloaded as either network problem or the absent of specified size!!!')
else:
nameComp = downloadFilename.split('_')
secretStr = None
sizeStr = ''
if (len(nameComp) > 2):
secretStr = nameComp[1]
(tmp, ext) = os.path.splitext(nameComp[2])
sizeStr = tmp
else:
(secretStr, ext) = os.path.splitext(nameComp[1])
ownerStr = photo.get('owner')
ownerComp = ownerStr.split('@N')
#ownerInt = int(ownerComp[0])*100 + int(ownerComp[1])
photoTagList = list()
# photoInfo = flickr.photos_getInfo(photo_id=photo.get('id'))
photoInfo = flickr_retry_call(flickr, 'photos_getInfo', photo_id=photo.get('id'))
tags = photoInfo.findall('photo/tags/tag')
if (tags):
for tag in tags:
photoTagList.append(tag.get('raw'))
photoTagStr = ','.join(photoTagList)
sqlCmd = 'insert into photos values ('\
+ str(photo.get('id')) \
+ ',' + str(int(ownerComp[0])*100 + int(ownerComp[1])) \
+ ',\'' + sizeStr \
+ '\',\'' + secretStr \
+ '\',\'' + photoTagStr.replace('\'', '\'\'') \
+ '\',\'' + photo.get('title').replace('\'', '\'\'') \
+ '\')'
try:
print(sqlCmd)
except:
print('Error when printing to console, but the process is not harmed. Easy!')
pass
dbCur.execute(sqlCmd)
newDownloadedNum += 1
allDownloadedNum += 1
if (newDownloadedNum % setting['db_commit_size'] == 0):
dbConnection.commit()
print('\n---------------------------------------------')
print(str(newDownloadedNum) + ' new images are downloaded!!!')
print(str(allDownloadedNum) + ' images are downloaded altogether!!!')
print('---------------------------------------------\n')
time.sleep(setting['download_interval'])
except Exception as e:
# cleanup code if exception happen
if (isinstance(e, flickrapi.FlickrError) == True):
#'Error: %(code)s: %(msg)s'
errorMsgComp = e.message.split(':')
if (StripEmptyAtBothEnd(errorMsgComp[2]) == 'Sorry, the Flickr API service is not currently available....'
or int(StripEmptyAtBothEnd(errorMsgComp[1])) == 0):
time.sleep(60)
print('\n-------------------------------')
print('Wait 60 seconds before retry!!!')
print('-------------------------------\n')
else:
print(str(e))
if (isinstance(e, http.client.HTTPException) == True):
print(str(e))
else:
raise e
dbConnection.commit()
dbConnection.close()
print(str(newDownloadedNum) + ' new images are downloaded!!!')
print(str(allDownloadedNum) + ' images are downloaded all together!!!')
return True
def PrintDownloaderHelp():
(folder, file) = os.path.split(os.sys.argv[0])
print('=================Command Help=====================')
print('Usage: ' + file + ' -dw <setting file = setting.txt> <keyword0> [<more keywords>]')
pass
def BookletHandler(argVector):
if (len(argVector) != 2):
return False
settingPath = argVector[0]
outHtmlPath = argVector[1]
(htmlFolder, htmlName) = os.path.split(outHtmlPath)
(htmlName, htmlExt) = os.path.splitext(htmlName)
imageAbsFolder = os.path.join(htmlFolder, 'thumbnails')
if (os.path.exists(imageAbsFolder) == False):
os.mkdir(imageAbsFolder)
imageRelFolder = os.path.join('.', 'thumbnails')
setting = ReadSetting(settingPath, dict())
dataBasePath = setting['db_file']
flickr = flickrapi.FlickrAPI(setting['api_key'])
dbConnection = SetupDatabase(dataBasePath)
if (isinstance(dbConnection, type(None))):
return False
dbCur = dbConnection.cursor();
sqlCmd = '''select * from photos'''
dbCur.execute(sqlCmd)
photoFoundRes = dbCur.fetchall()
with open(outHtmlPath, 'w+b') as htmlFile:
htmlFile.write(b'<html>\n')
htmlFile.write(b'<head><title>\n')
htmlFile.write(str.encode(htmlName+'\n'))
htmlFile.write(b'</title>\n')
htmlFile.write( \
b'''<style type="text/css">a {
border-width: 0px;
border-style: none;
font-weight: normal;
font-style: normal;
text-decoration: none;
}
</style>\n''')
htmlFile.write(b'</head>\n');
htmlFile.write(b'<body>\n')
if (len(photoFoundRes) > 0):
for result in photoFoundRes:
try:
photoSizes = flickr_retry_call(flickr, 'photos_getSizes', photo_id=result[0])
except flickrapi.exceptions.FlickrError as err:
print(result[0], err)
continue
photoInfo = flickr_retry_call(flickr, 'photos_getInfo', photo_id=result[0])
photoTitle = photoInfo.findall('photo/title')
sizes = photoSizes.getiterator('size')
for size in sizes:
if (size.get('label') == 'Square'):
imgUrl = size.get('source')
imageFileAbsPath = os.path.join(imageAbsFolder, str(result[0])+'_s.jpg')
try:
if (os.path.exists(imageFileAbsPath) == False):
urllib.request.urlretrieve(imgUrl, imageFileAbsPath)
print('Downloaded ' + imgUrl)
else:
print(imageFileAbsPath, ' is cached.\n')
imageFileRelPath = os.path.join(imageRelFolder, str(result[0])+'_s.jpg')
htmlFile.write(b'<a href="')
htmlFile.write(str.encode(size.get('url')))
htmlFile.write(b'">\n')
htmlFile.write(b'<img src="')
htmlFile.write(str.encode(imageFileRelPath))
htmlFile.write(b'"')
htmlFile.write(b' alt="')
if (photoTitle):
if (len(photoTitle) > 0):
htmlFile.write(str.encode(photoTitle[0].text))
else:
print('No title element')
pass
htmlFile.write(b'"')
htmlFile.write(b'></img>\n')
htmlFile.write(b'</a>\n')
except:
print('Network error when downloading the image!')
pass
pass
htmlFile.write(b'</body>\n')
htmlFile.write(b'</html>\n')
pass
return True
def PrintBookletHelp():
(folder, file) = os.path.split(os.sys.argv[0])
print('=================Command Help=====================')
print('Usage: ' + file + ' -bl <setting file> <outhtml>')
pass
def FetchExifHandler(argVector):
if (len(argVector) != 1):
print('Incorrect paramters!!!')
return False
settingPath = argVector[0]
setting = ReadSetting(settingPath, dict())
dataBasePath = setting['db_file']
flickr = flickrapi.FlickrAPI(setting['api_key'])
dbConnection = SetupDatabase(dataBasePath)
if (isinstance(dbConnection, type(None))):
return False
dbCur = dbConnection.cursor();
sqlCmd = '''select * from photos'''
dbCur.execute(sqlCmd)
photoFoundRes = dbCur.fetchall()
fetchedExifNum = 0
if (len(photoFoundRes) > 0):
for result in photoFoundRes:
sqlCmd = '''select * from exifs where id = ''' + str(result[0])
dbCur.execute(sqlCmd)
exifFoundRes = dbCur.fetchall()
sqlCmd = '''select * from photos where id = ''' + str(result[0])
dbCur.execute(sqlCmd)
idFoundRes = dbCur.fetchall()
camMake = ''
camModel = ''
focal = -1
if (len(exifFoundRes) > 0):
print('This exif has been fetched!!!')
# allDownloadedNum += 1
else:
try:
exif = flickr_retry_call(flickr, 'photos_getExif', photo_id=result[0])
infos = exif.getiterator('exif')
for info in infos:
if (info.get('label') == 'Model'):
rawNode = info.find("raw")
if isinstance(rawNode, type(None)) == False:
if isinstance(rawNode.text, type(None)) == False:
camModel = rawNode.text
camModel = camModel.strip()
if (info.get('label') == 'Make'):
rawNode = info.find("raw")
if isinstance(rawNode, type(None)) == False:
if isinstance(rawNode.text, type(None)) == False:
camMake = rawNode.text
camMake = camMake.strip()
if (info.get('label') == 'Focal Length'):
focalNode = info.find("raw")
focal = '1'
if isinstance(focalNode, type(None)) == False:
nums = focalNode.text.split()
if (len(nums) > 0):
if (-1 == nums[0].find('/')):
focal = float(nums[0])
else:
div = nums[0].split('/')
focal = float(div[0])/float(div[1])
if (camModel == '' or focal == -1):
print('[No useful information]', result[0])
fetchedExifNum += 1
else:
print(camModel, str(focal))
except:
print('[Exception]', result[0])
sqlCmd = 'insert into exifs values ('\
+ str(result[0]) \
+ ', -1, -1, -1, -1' \
+ ', ' + str(focal) \
+ ',\'' + camModel + '\''\
+ ',\'' + camMake + '\''\
+ ')'
try:
print(sqlCmd)
except:
camModel = ''
camMake = ''
sqlCmd = 'insert into exifs values ('\
+ str(result[0]) \
+ ', -1, -1, -1, -1' \
+ ', ' + str(focal) \
+ ',\'' + camModel + '\''\
+ ',\'' + camMake + '\''\
+ ')'
dbCur.execute(sqlCmd)
if (fetchedExifNum % setting['db_commit_size'] == 0):
dbConnection.commit()
print('Commit changes!!!')
fetchedExifNum += 1
imageName = str(idFoundRes[0][0]) + '_' + str(idFoundRes[0][3])
if (len(idFoundRes[0][2]) > 0):
imageName = imageName + '_' + str(idFoundRes[0][2])
print(imageName)
exifPath = os.path.join(setting['image_folder'], imageName+'.exif')
imagePath = os.path.join(setting['image_folder'], imageName+'.jpg')
if (os.path.exists(imagePath) == False):
print('[Image not downloaded]', imagePath)
if (os.path.exists(exifPath) == False):
with open(exifPath, 'w') as exifFile:
exifFile.write('Camera make = ' + camMake + '\n')
exifFile.write('Camera model = ' + camModel + '\n')
exifFile.write('Focal length = ' + str(focal) + '\n')
pass
dbConnection.commit()
dbConnection.close()
print(str(fetchedExifNum) + ' exif are fetched!!!')
return True
def PrintFetchExifHelp():
(folder, file) = os.path.split(os.sys.argv[0])
print('=================Command Help=====================')
print('Usage: ' + file + ' -exif <setting file>')
pass
def DumpCamModelHandler(argVector):
if (len(argVector) != 2):
print('Incorrect paramters!!!')
return False
settingPath = argVector[0]
modelListPath = argVector[1]
setting = ReadSetting(settingPath, dict())
dataBasePath = setting['db_file']
#flickr = flickrapi.FlickrAPI(setting['api_key'])
dbConnection = SetupDatabase(dataBasePath)
if (isinstance(dbConnection, type(None))):
return False
dbCur = dbConnection.cursor();
sqlCmd = '''select * from exifs'''
dbCur.execute(sqlCmd)
photoFoundRes = dbCur.fetchall()
camModelList = list()
if (len(photoFoundRes) > 0):
for result in photoFoundRes:
camModelList.append(result[7] + ' ' + result[6])
pass
camModelList.sort()
lastModel = '$$$'
modelNum = 0
with open(modelListPath, 'w') as modelFile:
for model in camModelList:
if model != lastModel:
modelFile.write(model+'\n')
lastModel = model
modelNum += 1
pass
dbConnection.close()
print(str(modelNum) + ' models are written!!!')
return True
def PrintDumpCamModelHelp():
(folder, file) = os.path.split(os.sys.argv[0])
print('=================Command Help=====================')
print('Usage: ' + file + ' -dcam <setting file> <out model list>')
pass
if __name__ == "__main__":
print('The number of arguments: %d' % len(os.sys.argv))
cmd = CmdFramework()
cmd.AddCommand('-DW', DownloaderHandler, PrintDownloaderHelp, 'download images from flickr')
cmd.AddCommand('-BL', BookletHandler, PrintBookletHelp, 'build booklet from database file')
cmd.AddCommand('-EXIF', FetchExifHandler, PrintFetchExifHelp, 'build booklet from database file')
cmd.AddCommand('-DCAM', DumpCamModelHandler, PrintDumpCamModelHelp, 'build booklet from database file')
cmd.Exec(os.sys.argv) | Python |
Subsets and Splits
SQL Console for ajibawa-2023/Python-Code-Large
Provides a useful breakdown of language distribution in the training data, showing which languages have the most samples and helping identify potential imbalances across different language groups.