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id
int64
transcription
string
intent
string
voice_id
string
language
string
duration_s
float64
messages
list
audio_path
audio
39,957
thanks
Closing
saavi
english
0.58
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
39,249
ruko I have to correct that
Interruption
tara
english
1.14
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
46,547
Mera kaam ho gaya, shukriya.
Closing
anika2
english
1.43
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
34,300
pause for a moment
Interruption
monika
english
1.86
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
30,244
Accha, toh mujhe wait karna padega.
Acknowledgement
monika
hinglish
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
37,525
wait a minute
Interruption
saavi
english
0.88
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
30,553
Uhh, haan, samajh gaya.
Acknowledgement
tara
hinglish
1.25
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
21,017
Hold on, the file is...
Wait
tara
english
1.11
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
25,136
Yes, I have understood that point.
Acknowledgement
simran
english
1.89
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
18,784
ज़रा रुकिए।
Wait
simran
hindi
0.89
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
60,754
5555
Other
anika
english
1.38
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
27,752
ओके, मैं इस प्रोसेस को फॉलो कर लूँगा
Acknowledgement
simran
hindi
2.3
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
12,587
करेक्ट, सेक्टर 18
Affirmation
anika2
hindi
1.15
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
45,390
Thank you, have a good day.
Closing
zara
english
1.39
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
24,870
Okay, I have noted that down.
Acknowledgement
zara
english
1.76
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
25,830
Right, right.
Acknowledgement
zara
english
1.26
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
54,474
But the website clearly says that...
PartialSpeech
anika
english
2.28
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
13,706
Haan, theek
Affirmation
anika
hinglish
1.02
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
12,126
जी, सही है, कंटिन्यू करें
Affirmation
zara
hindi
2.34
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
52,753
I just wanted to ask if
PartialSpeech
tara
english
1.17
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
34,389
stop, that is the wrong detail
Interruption
saavi
english
1.87
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
4,910
Hello, I'm looking for some help...
Greeting
zara
english
2.68
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
34,014
no no, that's the old...
Interruption
zara
english
1.27
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
34,186
no no no
Interruption
anika
english
0.86
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
4,601
Namaste, kisi se baat ho sakti hai?
Greeting
tara
english
1.72
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
500
Evening
Greeting
monika
english
1.52
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
1,488
Hello, I would like to speak to someone.
Greeting
simran
english
1.86
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
40,259
Okay, that's all.
Closing
anika2
english
1
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
47,441
Haan, bas ek aur cheez...
Closing
tara
hinglish
1.08
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
43,615
थैंक यू, बस एक लास्ट...
Closing
gargi
hindi
1.62
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
13,359
Sahi
Affirmation
gargi
english
0.59
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
28,034
जी, मैं... हाँ, समझ गया
Acknowledgement
anika
hindi
1.78
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
42,530
Okay then. Thank you. Goodbye.
Closing
anika
english
1.83
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
31,319
Haan, ab main aage badh sakta hoon.
Acknowledgement
gargi
english
1.66
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
44,351
हाँ जी... बस... बस इतना ही, थैंक यू
Closing
gargi
hindi
2.41
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
7,776
Hello, my package tracking...
Greeting
simran
english
1.45
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
20,788
Hold on, let me check my diary.
Wait
monika
english
3.14
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
37,015
एक मिनट, मेरा पिछला कॉल...
Interruption
gargi
hindi
1.69
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
51,732
haan, so I was saying
PartialSpeech
monika
english
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
2,235
Hey, am I speaking to a real person?
Greeting
anika2
english
2.18
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
45,704
Theek hai sir, thank you.
Closing
simran
hinglish
1.16
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
14,768
Haan, block B-4
Affirmation
simran
english
0.99
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
20,609
एक सेकंड होल्ड करना।
Wait
tara
hindi
1.27
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
1,802
Hi, the call dropped.
Greeting
anika
english
1.41
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
37,323
नहीं, मेरा लास्ट इंटरेक्शन...
Interruption
anika2
hindi
1.85
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
61,771
7
Other
anika2
english
2.34
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
62,383
440
Other
gargi
english
2.24
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
39,909
are sir suniye
Interruption
saavi
english
1.07
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
13,472
Exactly
Affirmation
simran
english
0.81
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
50,597
You're not understanding my
PartialSpeech
saavi
english
2.1
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
20,922
एक सेकंड, मैं पूछता हूँ।
Wait
anika
hindi
2.66
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
26,631
Okay, I'm on it.
Acknowledgement
gargi
english
0.88
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
58,538
TS901
Other
anika
english
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
42,821
शुक्रिया, गुडबाय
Closing
saavi
hindi
1.12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
56,494
4321
Other
zara
english
3.7
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
12,046
करेक्ट, डिलीवरी का पता...
Affirmation
zara
hindi
1.86
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
5,543
Haanji
Greeting
gargi
english
0.65
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
32,155
no that is not right
Interruption
anika2
english
1.24
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
19,725
Wait a minute.
Wait
saavi
english
1.06
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
5,595
Ji
Greeting
anika2
hinglish
0.45
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
62,637
0000
Other
saavi
english
1.32
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
16,744
Wait one moment.
Wait
simran
english
1.03
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
42,804
बहुत-बहुत शुक्रिया
Closing
monika
hindi
2.18
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
17,764
Hold for a moment.
Wait
monika
english
1.96
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
36,155
नहीं, ये पॉलिसी नहीं है
Interruption
anika2
hindi
1.62
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
23,045
Haan, ek second rukiye.
Wait
saavi
hinglish
1.71
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
41,321
Uh, alright. Thank you and bye.
Closing
tara
english
1.38
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
5,515
Hello?
Greeting
anika2
english
0.48
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
7,741
Hi, I need to find information...
Greeting
saavi
english
1.8
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
49,035
The payment gateway is not
PartialSpeech
anika2
english
1.7
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
57,747
2004
Other
anika2
english
0.84
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
32,468
excuse me for a second
Interruption
monika
english
2.58
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
1,151
Hello... is this the correct department?
Greeting
gargi
english
1.88
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
22,207
Ek minute, main senior se poochta hoon.
Wait
gargi
hinglish
2.07
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
36,960
नहीं, ये गलत चार्ज है
Interruption
simran
hindi
1.38
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
17,289
Bear with me for a moment.
Wait
tara
english
1.18
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
54,614
Err, I think there's a misunderstanding about...
PartialSpeech
zara
english
3.18
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
29,573
Yup, got it.
Acknowledgement
saavi
english
0.9
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
45,300
Theek hai, bye bye.
Closing
monika
hinglish
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
35,823
रुको, मेरे पास एक सवाल है
Interruption
gargi
hindi
1.72
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
44,030
ओके शुक्रिया
Closing
zara
hindi
1.11
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
57,860
9899123456
Other
monika
english
11.96
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
37,255
बस, मेरा मतलब था...
Interruption
gargi
hindi
1.29
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
9,976
I have it, yes
Affirmation
simran
english
0.99
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
33,966
excuse me, my actual issue...
Interruption
zara
english
2.09
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
47,024
Okay, I'm good.
Closing
simran
english
0.87
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
46,640
Is maamle ko dekhne ke liye shukriya.
Closing
simran
english
1.82
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
9,950
Okay, I've got it
Affirmation
zara
english
1.27
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
37,975
are rukiye toh
Interruption
gargi
english
0.79
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
34,203
arey stop, listen to me
Interruption
anika2
english
1.41
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
26,831
सही है
Acknowledgement
gargi
hindi
0.67
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
46,163
Bas yahi confirm karna tha. Thanks.
Closing
anika2
english
2.31
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
8,735
Right, the complaint ID is correct
Affirmation
gargi
english
1.91
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
51,639
aap ek baar dobara check
PartialSpeech
gargi
hinglish
1.51
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
52,716
woh... I mean... the
PartialSpeech
monika
english
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
21,474
Ek minute dijiye.
Wait
anika
hinglish
12
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
1,184
Hey, is now a good time?
Greeting
simran
english
1.19
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
20,581
एक मिनट, मैं मैसेज देख रही हूँ।
Wait
saavi
hindi
2.52
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
47,077
Okay, I'll take your leave. Thank you.
Closing
saavi
english
1.9
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
13,179
हाँ, 2048, हाँ
Affirmation
anika2
hindi
1.1
[ { "content": [ { "audio": null, "text": "You are an ASR post-processor and intent classifier for a voicebot call centre.\n\nTASK: Transcribe the audio, apply digit normalisation, and classify intent.\nOutput EXACTLY: {\"transcription\": \"<normalised text>\", \"intent\": \"<one label>\"}\n...
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