text stringlengths 13 368 | label class label 77
classes | vectors dict |
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My top-up was cancelled; will I receive a refund? | 61top_up_reverted | {
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How do I fix a reverted top up? | 61top_up_reverted | {
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Is it possible to tell if my top up has reverted? | 61top_up_reverted | {
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My top-up showed as complete, but it's no longer there! What's going on here? | 61top_up_reverted | {
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Hi, i don't know what's going on i've just paid for my top up twice by accident can you help me get a refund please. | 61top_up_reverted | {
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It seems my top up is reverted? | 61top_up_reverted | {
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The app wouldn't accept my top up. | 61top_up_reverted | {
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I topped up my account and even though it was confirmed at first, the money isn't there anymore! why did this happen, and where did my money go? | 61top_up_reverted | {
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I believe my money did not go through with my top up, was there a problem on your end? | 61top_up_reverted | {
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My top-up was reverted, why did this happen? | 61top_up_reverted | {
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I put money into my account for the minimum balance but the application didn't accept. | 61top_up_reverted | {
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Can you tell me if my top-up has been cancelled? | 61top_up_reverted | {
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I got topped up but the application reverted it. | 61top_up_reverted | {
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Why would my top up be cancelled? | 61top_up_reverted | {
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There appears to have been a reversion in my top up | 61top_up_reverted | {
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The application reverted my top-up. | 61top_up_reverted | {
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I think my top-up was cancelled. | 61top_up_reverted | {
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I believed crypto top up with something you offered. This does not seem to be working. The money has been removed from my account though so what's going on? | 61top_up_reverted | {
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I topped up but the app reverted it | 61top_up_reverted | {
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I went to top up and it is no longer there. Was it sent back? | 61top_up_reverted | {
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What happened to my top-up? | 61top_up_reverted | {
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Can you tell me why my top up was reverted? | 61top_up_reverted | {
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For what reason would a top up be reverted and returned to my account? | 61top_up_reverted | {
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When I topped up, the app reverted my funds. | 61top_up_reverted | {
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What happened to where my top-up was canceled? | 61top_up_reverted | {
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I tryed to make a top-up with cryptocurrency but the payment was referted. | 61top_up_reverted | {
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The app reverted my top off. | 61top_up_reverted | {
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The app reverted my action when I topped up. | 61top_up_reverted | {
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Was my top up reversed? | 61top_up_reverted | {
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I see my top-up was canceled, but why? | 61top_up_reverted | {
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Do you know if my top-up has been cancelled? | 61top_up_reverted | {
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has my top-up has been cancelled | 61top_up_reverted | {
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My top-up was revoked. | 61top_up_reverted | {
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Causes of top-up cancellation | 61top_up_reverted | {
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The app reverted what I topped up. | 61top_up_reverted | {
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Has my top up been reverted? | 61top_up_reverted | {
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Im very upset as my top-up was canceled and I have no idea why. | 61top_up_reverted | {
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My top-up has been cancelled. | 61top_up_reverted | {
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On my last transaction it seem that my top-up was not successful. | 61top_up_reverted | {
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I'd like to know why my top-up was canceled please. | 61top_up_reverted | {
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I tried making an update to my balance using cheque just yesterday but it doesn't appear to have worked. Should this not be a faster process? I need you to please check over my account because something has went wrong. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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How come I don't see my deposit in my account yet? | 6balance_not_updated_after_cheque_or_cash_deposit | {
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Is there a reason why my account isn't updating because I used a check to balance my account? | 6balance_not_updated_after_cheque_or_cash_deposit | {
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I don't know why the deposit I made a week ago still hasn't showed up, I really need the money now. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money | 6balance_not_updated_after_cheque_or_cash_deposit | {
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-0.057441532611846924,
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0.0054954732768... |
Where is my cash deposit? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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... |
How can I get the cash deposit to show up on my account? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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-0.012637630105... |
When will I see the cash I deposited this morning as available? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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0.01845521479845047,
-0.01241266261... |
cash from this morning has not deposited | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Where is the cash from my cheque I recently deposited? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Cash deposit to my account but it has not appeared. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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When I deposit cheques and cash, my balance does not update. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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I made a deposit this morning but it is still pending? | 6balance_not_updated_after_cheque_or_cash_deposit | {
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... |
cash deposit to my account has shown a red flag. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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-0.038158442825078964,
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I have paid money into my account but it doesn't show. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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The balance on my account wasn't updated after I made a depost. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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Are cheques accepted to my account? Mine didn't seem to work. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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I deposited a check but my balance is still the same. | 6balance_not_updated_after_cheque_or_cash_deposit | {
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IM still waiting for my account to update from a cash deposit? | 6balance_not_updated_after_cheque_or_cash_deposit | {
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I Submitted a cheque couple days ago, nothing happened to my account yet.Would you please check What could be the possible issue? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Where is my deposit? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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My bank statement doesn't show the cash deposit I made recently. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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My cash deposit from a week ago hasn't shown up. I need the money - how quickly can you sort this out? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Why didn't my balance update after my cash or checque deposit? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Why is the cash deposit not showing up in my account? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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... |
I made a deposit of cash and check that has not been added to my balance. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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... |
Why hasn't my balance increased after depositing a check? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Why does my account not accept cash deposits? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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What happened to the cash that I tried to deposit into my account? It's gone! | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I had a cheque deposited, but I still haven't seen the cash. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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A cheque deposit hasn't posted to my account, when will my balance update? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I submitted a cash deposit to my account but it hasn't posted yet. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I sent a cheque a few days ago and nothing has happened to my account yet. Can you please check on this for me? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Has the check I deposited cleared to I can get the cash? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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How long does it take to process cheque deposits? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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How come my cash deposit is not showing up. This can't be right. There must be some mistake. Where did my cash go. You better not have lost it as I need this money asap. | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I deposited cash this morning and I am still waiting | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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Balance hasn't been updated following a cheque or cash deposit | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I tired to deposit some cash into my account but it's not there | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I sent you a cheque couple days ago, nothing happened to my account yet! This is unacceptable, where is my money?? | 6balance_not_updated_after_cheque_or_cash_deposit | {
"mini-lm-sentence-transformers": [
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I have a strange payment in my statement | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
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There is a charge on my card that I did not make | 16card_payment_not_recognised | {
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I saw a payment i did not do | 16card_payment_not_recognised | {
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There is a payment that is not mine in the app. Please advise/ | 16card_payment_not_recognised | {
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An unauthorized payment is in my app | 16card_payment_not_recognised | {
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I did not make this card payment. | 16card_payment_not_recognised | {
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What should I do if I see a payment I didn't make? | 16card_payment_not_recognised | {
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I found an unauthorized card payment | 16card_payment_not_recognised | {
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0.05723988264799118,
-0.03943329304456711,
0.05876462906599045,
-0.08268538117408752,
0.049170270562171... |
there is a transaction on my account that i didnt make | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.011286966502666473,
0.021536219865083694,
-0.07361707836389542,
0.0009354506619274616,
-0.0038055928889662027,
-0.03253835812211037,
0.11600906401872635,
-0.08605989813804626,
0.14980743825435638,
0.00025341048603877425,
0.105589136481... |
I don't recall making that payment? | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.017339490354061127,
0.07237730175256729,
-0.0029897575732320547,
0.037308696657419205,
-0.013543293811380863,
0.008294637314975262,
0.06230710819363594,
-0.016905440017580986,
0.008671623654663563,
0.017907287925481796,
0.0572132654488... |
There are some payments with my card that I don't know where they are coming from. Just checked today and it's been since a couple days as well! What to I do? Can I revert this retrospectively? My card needs to be frozen immediately as well! | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.03836439177393913,
0.055070724338293076,
-0.014212146401405334,
0.04011249914765358,
-0.00439856294542551,
-0.04888267442584038,
-0.02474052459001541,
-0.11511020362377167,
0.05937127768993378,
-0.06474833935499191,
0.02763036079704761... |
Has someone accessed my card there are payments I did not make that are showing up on the app. | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.0031177497003227472,
0.048749592155218124,
-0.0014573951484635472,
-0.05505653843283653,
0.005608224309980869,
-0.008160647004842758,
0.05721622332930565,
-0.05829419568181038,
0.0872291773557663,
-0.024816114455461502,
-0.02757230959... |
There are some strange charges on my card that I didn't make from a few days ago. Is my card stolen and if so should I cancel it? Will I get refunded the charges? | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.04354783147573471,
0.03571218252182007,
0.021107478067278862,
0.050871022045612335,
0.059678833931684494,
-0.005524476990103722,
0.0778827965259552,
-0.03298183158040047,
0.05869533494114876,
-0.022568808868527412,
0.01812851987779140... |
Why would there be a payment on my account I don't recognize? | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.003329590428620577,
-0.005975454580038786,
-0.000024756964194239117,
0.012231043539941311,
0.01707196794450283,
-0.017544139176607132,
0.07886120676994324,
-0.10263127088546753,
0.13547325134277344,
-0.008589440025389194,
0.00083892379... |
I have a payment I didn't do | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.008008391596376896,
0.03659970313310623,
0.042945489287376404,
-0.03158506751060486,
0.020665062591433525,
-0.01968430168926716,
0.03931080549955368,
-0.04865855723619461,
0.08368798345327377,
-0.0011772059369832277,
0.066690176725387... |
There is a payment that is not mine. | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.010535930283367634,
0.03344838321208954,
0.03434748947620392,
-0.05859854072332382,
-0.01642257533967495,
-0.029196439310908318,
0.03558894619345665,
-0.10621518641710281,
0.08024170994758606,
0.014109816402196884,
0.05018023774027824... |
Can you freeze my account? I just saw there are transactions on my account that I don't recognize. How can I fix this? | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.025583092123270035,
-0.06060298532247543,
-0.08357653766870499,
0.005913304165005684,
-0.012819534167647362,
0.058752018958330154,
0.04210986942052841,
-0.10156834870576859,
0.0657142624258995,
-0.010870687663555145,
0.0122225368395447... |
There is a card payment I do not recognise. | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.0002808361896313727,
0.0397803969681263,
-0.02040637657046318,
0.002902207663282752,
-0.02365105040371418,
0.01439706515520811,
0.02925562486052513,
-0.07445644587278366,
0.08608507364988327,
-0.044833119958639145,
0.03889920562505722... |
I don't recognise a card payment | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
0.013115343637764454,
0.018142540007829666,
-0.009497529827058315,
0.006025201641023159,
-0.009596244432032108,
0.01581183634698391,
0.04955308139324188,
-0.06649601459503174,
0.08247698843479156,
-0.061059243977069855,
-0.00720361946150... |
Payment i did not do | 16card_payment_not_recognised | {
"mini-lm-sentence-transformers": [
-0.005567688494920731,
0.08333023637533188,
0.0395410880446434,
-0.02442384883761406,
-0.0046113221906125546,
-0.08386191725730896,
0.05615983158349991,
-0.03750130906701088,
0.0766478106379509,
-0.008989258669316769,
0.06563728302717209... |
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