text stringlengths 11 9.18k | inputs dict | prediction list | prediction_agent stringclasses 1
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class | explanation null | id stringlengths 36 36 | metadata null | status stringclasses 1
value | event_timestamp timestamp[us] | metrics dict |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Uber used to be the go to, now it's basically owned by third world. I paid for two rides and the idiot got me to destination 1 and cancelled and took my money basically. If you are in NJ say NOOO to the scam artist Yousaf in a Honda Accord license plate **. Another guy had the nerve to question me about my location and... | {
"text": "Uber used to be the go to, now it's basically owned by third world. I paid for two rides and the idiot got me to destination 1 and cancelled and took my money basically. If you are in NJ say NOOO to the scam artist Yousaf in a Honda Accord license plate **. Another guy had the nerve to question me about my... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 13e5b089-a2b2-4743-bd48-bc20ffa4aec5 | null | Default | 2018-01-24T00:00:00 | {
"text_length": 686
} |
I have used Uber for a while now frequently during the week. Recently, upon returning from a two week holiday, I get back to business as usual and my usual route has a price hike from $12.50/$13 to a whopping $27.98 for an UberX. Also, two days in a row I've been charged more than the price shown for the same route I'v... | {
"text": "I have used Uber for a while now frequently during the week. Recently, upon returning from a two week holiday, I get back to business as usual and my usual route has a price hike from $12.50/$13 to a whopping $27.98 for an UberX. Also, two days in a row I've been charged more than the price shown for the s... | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 1452e81c-3725-4c26-913f-dfb1da3af09f | null | Default | 2019-01-09T00:00:00 | {
"text_length": 501
} |
2 times I had the incorrect fare charged. On 2/14/2017 was quoted a price when I requested ride and was charged double. On 5/31 I went from 12th and Locust to Ivy Ridge Train station. I was quoted $7 when I Requested the ride and was charged $19. It was 11:46 and the driver was Derrick. He had a Volkswagen Routan. He w... | {
"text": "2 times I had the incorrect fare charged. On 2/14/2017 was quoted a price when I requested ride and was charged double. On 5/31 I went from 12th and Locust to Ivy Ridge Train station. I was quoted $7 when I Requested the ride and was charged $19. It was 11:46 and the driver was Derrick. He had a Volkswagen... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1452eac5-c0eb-403e-8807-d050fda37bbb | null | Default | 2017-06-12T00:00:00 | {
"text_length": 445
} |
I have been now been told/advised that at twenty-seven Uber charges on my credit card within the past three months. During this time my father got sick. He went hospital stage 4 cancer and the hospice and passed away. No I wasn't paying attention to these little tiny charges but the driver should have been. How can you... | {
"text": "I have been now been told/advised that at twenty-seven Uber charges on my credit card within the past three months. During this time my father got sick. He went hospital stage 4 cancer and the hospice and passed away. No I wasn't paying attention to these little tiny charges but the driver should have been... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 146e0820-7292-42b9-9b31-28a99e7d40de | null | Default | 2016-04-15T00:00:00 | {
"text_length": 921
} |
CAUTION!!!! Don't be ripped off by UBER. I was invited to use a $25 discount on my first ride. I tried to check this discount before I booked the taxi and my account just showed a discount was applied. To be sure I tried to use a code I was given that was for a $15 discount. So, I took my first ride from downtown to... | {
"text": "CAUTION!!!! Don't be ripped off by UBER. I was invited to use a $25 discount on my first ride. I tried to check this discount before I booked the taxi and my account just showed a discount was applied. To be sure I tried to use a code I was given that was for a $15 discount. So, I took my first ride fro... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 148f05d5-9fb7-4f9c-a29d-2a5a7c73cb9f | null | Default | 2015-12-26T00:00:00 | {
"text_length": 1003
} |
My husband and I were visiting New York City. We used the Metro and buses most of the trip, but we were going to Carnegie Hall for a concert in the rain. We didn't want to get wet, so we requested an Uber for the first time. We waited where we were told, on the sidewalk, in the rain, with time to spare. When the Uber d... | {
"text": "My husband and I were visiting New York City. We used the Metro and buses most of the trip, but we were going to Carnegie Hall for a concert in the rain. We didn't want to get wet, so we requested an Uber for the first time. We waited where we were told, on the sidewalk, in the rain, with time to spare. Wh... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1497f593-a235-4640-800b-82ef70b2a0e5 | null | Default | 2017-06-21T00:00:00 | {
"text_length": 906
} |
I have always used Lyft due to negative info about Uber. After receiving an Uber gift card I went to Uber.com & checked balance. Uber not only downloaded $100, it advised I have an account under my email with a wrong phone #. As I tried to enter my REAL # a message stated that phone # was already associated with an acc... | {
"text": "I have always used Lyft due to negative info about Uber. After receiving an Uber gift card I went to Uber.com & checked balance. Uber not only downloaded $100, it advised I have an account under my email with a wrong phone #. As I tried to enter my REAL # a message stated that phone # was already associate... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 14ba4af7-822f-43ec-b1c6-135d85fbfab3 | null | Default | 2019-03-03T00:00:00 | {
"text_length": 705
} |
I order car, which was reportedly 6 minutes away, but did not arrive until 20 minutes later. I tracked the car on an app on my phone and the car was driving in circles. I texted the driver and told him I was across the street from a local college and I noticed the car do a u-turn and start heading in the right directio... | {
"text": "I order car, which was reportedly 6 minutes away, but did not arrive until 20 minutes later. I tracked the car on an app on my phone and the car was driving in circles. I texted the driver and told him I was across the street from a local college and I noticed the car do a u-turn and start heading in the r... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 14d48888-1ba0-4c9e-9af0-99572cca4912 | null | Default | 2016-11-26T00:00:00 | {
"text_length": 526
} |
I'm driving for uber, of course as idea uber is a very unique company but bottom line it is taxi company. Only in taxi companies drivers may be non professionals but in uber company I can't see anything that american. Number one being unique company it's not enough to be the great company, and bet is very dirty cheatin... | {
"text": "I'm driving for uber, of course as idea uber is a very unique company but bottom line it is taxi company. Only in taxi companies drivers may be non professionals but in uber company I can't see anything that american. Number one being unique company it's not enough to be the great company, and bet is very ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 14e5c89e-c1da-4b1c-8066-fb278a3bd489 | null | Default | 2017-07-29T00:00:00 | {
"text_length": 815
} |
My son booked me an Uber to take me to the station to catch a train to the airport. When I got in the driver started going at about one mile an hour and drove up loads of little side roads, going round in circles in completely the wrong direction and wasting a good 15 minutes. When I told him I had a train and flight t... | {
"text": "My son booked me an Uber to take me to the station to catch a train to the airport. When I got in the driver started going at about one mile an hour and drove up loads of little side roads, going round in circles in completely the wrong direction and wasting a good 15 minutes. When I told him I had a train... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 150113a4-6c37-4fac-87b9-67df361269a3 | null | Default | 2017-09-23T00:00:00 | {
"text_length": 1341
} |
I had selected my card as the payment method but when I reached my destination the driver requested a cash payment and I obliged since Uber has a refund option for such circumstances but when I requested the refund they give me excuses like it's my fault for not checking the payment method, etc. If that was the case, t... | {
"text": "I had selected my card as the payment method but when I reached my destination the driver requested a cash payment and I obliged since Uber has a refund option for such circumstances but when I requested the refund they give me excuses like it's my fault for not checking the payment method, etc. If that wa... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 15045265-5565-48f3-967f-1cf956ac1c28 | null | Default | 2017-10-19T00:00:00 | {
"text_length": 484
} |
Earlier this year I attempted to apply as a driver but due to poor knowledge and a lack of direct communication provided by Uber I was unable to complete the hiring process. This company has no readily available personnel to assist you when you require immediate assistance. They simply direct you by text to attend an u... | {
"text": "Earlier this year I attempted to apply as a driver but due to poor knowledge and a lack of direct communication provided by Uber I was unable to complete the hiring process. This company has no readily available personnel to assist you when you require immediate assistance. They simply direct you by text t... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 154ee36d-cc76-4dc6-9645-84ae2719c7ec | null | Default | 2017-09-28T00:00:00 | {
"text_length": 612
} |
I have been recently using uber cab in Prahalad nagar Ahmadabad. i have received bill amount through massage from uber cab service. The actual billing amount is Rs.49. but drivers did not agree to this amount is ok. he is taken Rs.104 from me. also driver was very rude and tourchable . i don't book uber taxi service in... | {
"text": "I have been recently using uber cab in Prahalad nagar Ahmadabad. i have received bill amount through massage from uber cab service. The actual billing amount is Rs.49. but drivers did not agree to this amount is ok. he is taken Rs.104 from me. also driver was very rude and tourchable . i don't book uber ta... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 15739c99-43f4-434b-a6a5-dd6f09f110fd | null | Default | 2017-06-30T00:00:00 | {
"text_length": 402
} |
We use one credit card for Uber. We do not use this credit card for any other transactions. Our credit card was hacked last night. Thanks Uber for your outstanding anti-credit card theft program! Not!!! | {
"text": "We use one credit card for Uber. We do not use this credit card for any other transactions. Our credit card was hacked last night. Thanks Uber for your outstanding anti-credit card theft program! Not!!!"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 15fb16ba-d1b4-4f31-ae98-e1f9e84eafb1 | null | Default | 2018-11-12T00:00:00 | {
"text_length": 202
} |
Why is it so hard for you to understand that if I am trying to retrieve Uber cab, with the same email just a different phone number that it is me? If you say it is for security and you don't recognize the phone number, then your security system is **. Because therefore if it was any good, your security system would lin... | {
"text": "Why is it so hard for you to understand that if I am trying to retrieve Uber cab, with the same email just a different phone number that it is me? If you say it is for security and you don't recognize the phone number, then your security system is **. Because therefore if it was any good, your security sys... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1622f664-53ee-4381-96b5-d397b11187ca | null | Default | 2017-11-03T00:00:00 | {
"text_length": 793
} |
In NYC so a | {
"text": "In NYC so a"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 165fcd85-5685-4d1c-b379-d2d98229aca7 | null | Default | 2015-11-28T00:00:00 | {
"text_length": 11
} |
Never seen before, the driver don't come for pick up and charged me 5 pound cancellation fee , I called for an other driver , the estate charge was 17 pound maximum, the driver confirm that it will be around 14 pound , they charged me 21 pound ._x000D_I been charged for the same distance 16 pound to 17 pound with gol... | {
"text": "Never seen before, the driver don't come for pick up and charged me 5 pound cancellation fee , I called for an other driver , the estate charge was 17 pound maximum, the driver confirm that it will be around 14 pound , they charged me 21 pound ._x000D_I been charged for the same distance 16 pound to 17 p... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 16705a7a-edba-411f-86b6-14fb8a6dae2e | null | Default | 2016-07-31T00:00:00 | {
"text_length": 465
} |
I was heading for a party, so I thought I would give Uber a try, I heard about people riding in fancy cars. I was surprised to see a black Tesla up my front door. I hopped in, and waddled out in-style at the party. | {
"text": "I was heading for a party, so I thought I would give Uber a try, I heard about people riding in fancy cars. I was surprised to see a black Tesla up my front door. I hopped in, and waddled out in-style at the party."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 167350be-e854-4cf6-8eec-cd7dc3e5deda | null | Default | 2015-05-11T00:00:00 | {
"text_length": 214
} |
I was at the airport and figured I would try Uber ..first guy ..we went around in circles _x000D_Trying to navigate the map.. I don't_x000D_Know where I am at the airport they say you can contact the driver or text I couldn't_x000D_Second driver same thing ..you would think one of them would call me they could see I wa... | {
"text": "I was at the airport and figured I would try Uber ..first guy ..we went around in circles _x000D_Trying to navigate the map.. I don't_x000D_Know where I am at the airport they say you can contact the driver or text I couldn't_x000D_Second driver same thing ..you would think one of them would call me they c... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 16d9b24c-8a27-499c-9700-1df66dc7e8f4 | null | Default | 2016-05-25T00:00:00 | {
"text_length": 582
} |
The Uber driver broke my luggage when he loaded and unloaded it into the trunk. I was trying to put the handle down to separate the luggage and he said he had a better way not separating them. When he took it out at the drop off he handed me a piece that broke and said casually “this came off.†The arena to engage ... | {
"text": "The Uber driver broke my luggage when he loaded and unloaded it into the trunk. I was trying to put the handle down to separate the luggage and he said he had a better way not separating them. When he took it out at the drop off he handed me a piece that broke and said casually “this came off.†The are... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 16ef29e2-9394-447d-86a7-d115e9882ec4 | null | Default | 2018-10-27T00:00:00 | {
"text_length": 358
} |
I have used it regularly especially in Europe. Found it to be quick and efficient at a fair price. Have only had one issue where language was a major issue and we were put out a mile from our destination. | {
"text": "I have used it regularly especially in Europe. Found it to be quick and efficient at a fair price. Have only had one issue where language was a major issue and we were put out a mile from our destination."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 1716413d-5259-467f-acf4-af058d14a4e6 | null | Default | 2018-07-22T00:00:00 | {
"text_length": 204
} |
My vehicle inspection ran out. Uber gave me no notice. I went and got it inspected and sent in the inspection papers to Uber. They emailed me back and said "it was the wrong form. You have to get Uber forms to fill out." But I could not respond back to that email to find out how to get those. I tried for days to get in... | {
"text": "My vehicle inspection ran out. Uber gave me no notice. I went and got it inspected and sent in the inspection papers to Uber. They emailed me back and said \"it was the wrong form. You have to get Uber forms to fill out.\" But I could not respond back to that email to find out how to get those. I tried for... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 173aa136-50a3-4490-b901-c2513c65ad4b | null | Default | 2017-02-02T00:00:00 | {
"text_length": 488
} |
We ordered an Uber Select ride home from the airport (this was not the first time we rode Uber Select). While waiting for the ride, which was 7 minutes away when we ordered it, the driver cancelled for some reason. We had to reorder the ride. And we got the same driver, who did come a few minutes later. The ride home w... | {
"text": "We ordered an Uber Select ride home from the airport (this was not the first time we rode Uber Select). While waiting for the ride, which was 7 minutes away when we ordered it, the driver cancelled for some reason. We had to reorder the ride. And we got the same driver, who did come a few minutes later. Th... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 178a45b0-4127-48b0-b1a0-48b8cd37cade | null | Default | 2016-12-16T00:00:00 | {
"text_length": 420
} |
I had a Uber driver pick me up at a restaurant in Chicago and requested a ride to hotel, only 2 miles away. Since I was a tourist I had no idea how to get to my hotel and neither did my driver. He didn't know English or how to use MapQuest. He drove around for 20 minutes in a circle. I had to get on my iPhone and give ... | {
"text": "I had a Uber driver pick me up at a restaurant in Chicago and requested a ride to hotel, only 2 miles away. Since I was a tourist I had no idea how to get to my hotel and neither did my driver. He didn't know English or how to use MapQuest. He drove around for 20 minutes in a circle. I had to get on my iPh... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 179aa610-0d2c-4ca5-9db5-3cb39b6054bb | null | Default | 2016-03-12T00:00:00 | {
"text_length": 644
} |
I received an email receipt for a Uber ride I never took. I had signed up for Uber 4 months ago but have never used it. Although the charge was only $7 I told Uber my account had been hacked. Instead of investigating they told me it was a legitimate charge and even if my bank refunded the charge I would still owe Uber ... | {
"text": "I received an email receipt for a Uber ride I never took. I had signed up for Uber 4 months ago but have never used it. Although the charge was only $7 I told Uber my account had been hacked. Instead of investigating they told me it was a legitimate charge and even if my bank refunded the charge I would st... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 17b737f5-58af-47fb-9972-e73c71a68c5f | null | Default | 2018-02-22T00:00:00 | {
"text_length": 327
} |
I had my rating at 4.8 with 2500 plus rides and no complaints from Uber for 5 months. I uploaded this video which is on this page created by somebody else. Within few days I received an email from Uber and they wanted to talk over the phone... To my surprise because they never have live person that you can talk. Told t... | {
"text": "I had my rating at 4.8 with 2500 plus rides and no complaints from Uber for 5 months. I uploaded this video which is on this page created by somebody else. Within few days I received an email from Uber and they wanted to talk over the phone... To my surprise because they never have live person that you can... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 17b7f916-4cd3-47b5-8121-7bcf44c50ae4 | null | Default | 2017-01-10T00:00:00 | {
"text_length": 758
} |
I was an Uber driver in Raleigh,NC for 2 months a couple months after the launch just to check out what all the hype was about. First and foremost, driving for Uber is like working for about $10/hr(maybe) when you do the math. Uber charges riders in Raleigh $1.20 per mile. They pay their drivers 80percent of that or .9... | {
"text": "I was an Uber driver in Raleigh,NC for 2 months a couple months after the launch just to check out what all the hype was about. First and foremost, driving for Uber is like working for about $10/hr(maybe) when you do the math. Uber charges riders in Raleigh $1.20 per mile. They pay their drivers 80percent ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 17c3924d-7331-4e4c-98cd-2c43ca317648 | null | Default | 2014-09-30T00:00:00 | {
"text_length": 2113
} |
I took Uber for the first time last month. My wife and I were at the Tokyo Airport and had many bags. We would have had to wait a few hours for a base bus on standby. The vehicle was large and extremely comfortable. We got home before the standby bus departed airport. The cost was a bit high at $500 but was for a two h... | {
"text": "I took Uber for the first time last month. My wife and I were at the Tokyo Airport and had many bags. We would have had to wait a few hours for a base bus on standby. The vehicle was large and extremely comfortable. We got home before the standby bus departed airport. The cost was a bit high at $500 but wa... | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 17e003cf-23ea-4f62-aa70-09059bd06bb1 | null | Default | 2019-03-21T00:00:00 | {
"text_length": 332
} |
First time using this company and last one. Uber has a glitch in the system and the driver was directed to another address. I called him and he refused to come to my pick up location and Uber charged me $5 fee for canceling. I ordered the same service for a second time. The same driver and the same issue. He was sent t... | {
"text": "First time using this company and last one. Uber has a glitch in the system and the driver was directed to another address. I called him and he refused to come to my pick up location and Uber charged me $5 fee for canceling. I ordered the same service for a second time. The same driver and the same issue. ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1800aab2-aa94-44ff-b6f4-2a65c12b3182 | null | Default | 2017-05-07T00:00:00 | {
"text_length": 439
} |
I called and set up my Uber ride. As I was waiting for him, I saw that he was making wrong turns and driving away from me. I called his contact number and received a message from his phone that he was not receiving calls at this time, so I texted him that he was going the wrong way, he did not respond. I then saw that ... | {
"text": "I called and set up my Uber ride. As I was waiting for him, I saw that he was making wrong turns and driving away from me. I called his contact number and received a message from his phone that he was not receiving calls at this time, so I texted him that he was going the wrong way, he did not respond. I t... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1802ca83-1605-459c-8643-432041e7c3c6 | null | Default | 2017-02-27T00:00:00 | {
"text_length": 497
} |
Uber is kind of like magic. You punch a few buttons on the app on your phone, and you watch as a black car appears out of nowhere at your doorstep. It's so much better than calling a taxi it's ridiculous. It does come at a price though--the black car service I've found to be about 20-25% more than a taxi, and the Uber ... | {
"text": "Uber is kind of like magic. You punch a few buttons on the app on your phone, and you watch as a black car appears out of nowhere at your doorstep. It's so much better than calling a taxi it's ridiculous. It does come at a price though--the black car service I've found to be about 20-25% more than a taxi, ... | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 18080567-edcb-429c-bff9-9893d638bb4c | null | Default | 2013-05-08T00:00:00 | {
"text_length": 448
} |
I was late for my work and appointment because driver's cancelled it for no reason, my place is easy to find so I wondered why they kept cancelling my trip. I had cancelled many times...it's not funny anymore " Uber" . I am almost done with you "uber". This company Sucks! I've been nice to all your drivers even if some... | {
"text": "I was late for my work and appointment because driver's cancelled it for no reason, my place is easy to find so I wondered why they kept cancelling my trip. I had cancelled many times...it's not funny anymore \" Uber\" . I am almost done with you \"uber\". This company Sucks! I've been nice to all your dri... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 181e87cd-07ae-4bd4-a08f-38f19365ac15 | null | Default | 2017-10-11T00:00:00 | {
"text_length": 445
} |
I have advised many people NOT to use it to save their time and money. They charged me for a service they have not offered twice and I lost about £10.00 (about £5.00 each time).I ordered a taxi and the taxi driver did not come and they still charged me. They did that again shortly afterwards.Never download this damned ... | {
"text": "I have advised many people NOT to use it to save their time and money. They charged me for a service they have not offered twice and I lost about £10.00 (about £5.00 each time).I ordered a taxi and the taxi driver did not come and they still charged me. They did that again shortly afterwards.Never download... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 18317fe3-63bc-4b0c-88f8-e4ec6b30a5df | null | Default | 2019-09-06T00:00:00 | {
"text_length": 637
} |
Today I booked a ride from I.D.A pharmacy. Driver was waiting in a different lane. When I finally found the car and sat in the car. Driver started arguing with me. He said that he is canceling the ride and I need to book another car. If I got get out of the car he will call the cops. He forced us to come out of the car... | {
"text": "Today I booked a ride from I.D.A pharmacy. Driver was waiting in a different lane. When I finally found the car and sat in the car. Driver started arguing with me. He said that he is canceling the ride and I need to book another car. If I got get out of the car he will call the cops. He forced us to come o... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 1833ebbe-a556-439a-b4d9-bd5cca83d753 | null | Default | 2018-10-20T00:00:00 | {
"text_length": 722
} |
I was in L.A. and a friend had the Uber account and software on her phone so she put-in the requests. I used Uber twice (maybe three times) in L.A... They were fairly short rides that went very, very well. The drivers were very friendly and the cars they were driving were newish and clean. | {
"text": "I was in L.A. and a friend had the Uber account and software on her phone so she put-in the requests. I used Uber twice (maybe three times) in L.A... They were fairly short rides that went very, very well. The drivers were very friendly and the cars they were driving were newish and clean."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 1890fbc0-487b-4450-a6b0-958c7839c9b3 | null | Default | 2017-09-15T00:00:00 | {
"text_length": 290
} |
"Taxis" that never come and charge you anyways from nonprofessionals that ask you to just move their wet groceries when they do come. Customer service is basically non existent. But it was cheaper than calling a real cab but not by much. | {
"text": "\"Taxis\" that never come and charge you anyways from nonprofessionals that ask you to just move their wet groceries when they do come. Customer service is basically non existent. But it was cheaper than calling a real cab but not by much."
} | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 18949e40-34f9-4334-b5c7-692d13ceab0b | null | Default | 2015-09-17T00:00:00 | {
"text_length": 237
} |
This is my personal experience on 20th March, 2016 with Uber cab service. At 10.30 PM I was being threatened by a driver and I was trying to reach someone from UBER. Now see this, nowhere in the internet I could find any customer care number. I raised multiple complaints in 10-15 mins on UBER app. Until now (even after... | {
"text": "This is my personal experience on 20th March, 2016 with Uber cab service. At 10.30 PM I was being threatened by a driver and I was trying to reach someone from UBER. Now see this, nowhere in the internet I could find any customer care number. I raised multiple complaints in 10-15 mins on UBER app. Until no... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 18c81134-7b22-41b1-a69d-617b449b1c6d | null | Default | 2016-03-21T00:00:00 | {
"text_length": 424
} |
Arrived at port Columbus Ohio few days ago and did not have a ride. For the first time, I downloaded Uber app. to get a short ride home. Prior to my arrival, I was in Chicago and checked their fair prices and it seemed inexpensive. Once I arrived in Columbus, I requested a ride which was higher by $9.25 So I thought m... | {
"text": "Arrived at port Columbus Ohio few days ago and did not have a ride. For the first time, I downloaded Uber app. to get a short ride home. Prior to my arrival, I was in Chicago and checked their fair prices and it seemed inexpensive. Once I arrived in Columbus, I requested a ride which was higher by $9.25 S... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 18d6c9d3-c4ca-423b-81b7-2c0e7e16ef60 | null | Default | 2019-04-01T00:00:00 | {
"text_length": 846
} |
I booked my Uber cab from Cantonment railway station to Bengaluru airport. After my ride gets started, my driver received a call from other customer for pickup. Suddenly my driver asked me to get down and book for a another cab. I ignored him and asked for the reason. Then I come to know that he is working for both OLA... | {
"text": "I booked my Uber cab from Cantonment railway station to Bengaluru airport. After my ride gets started, my driver received a call from other customer for pickup. Suddenly my driver asked me to get down and book for a another cab. I ignored him and asked for the reason. Then I come to know that he is working... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 18d899db-fe8e-430f-9df7-d83d73d281af | null | Default | 2018-10-01T00:00:00 | {
"text_length": 872
} |
If they call you and find out that surge price, they are just not show up and make you wait._x000D_Rider that call from Newport Beach, rude, drunk, harmful personality, EXPECT you are the woman driver, they will tell you GO BACK TO YOUR COUNTRY , YOU ARE IDIOT. When you telling them to call another driver be issue of h... | {
"text": "If they call you and find out that surge price, they are just not show up and make you wait._x000D_Rider that call from Newport Beach, rude, drunk, harmful personality, EXPECT you are the woman driver, they will tell you GO BACK TO YOUR COUNTRY , YOU ARE IDIOT. When you telling them to call another driver ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 18e1b820-e851-4d0c-a5e0-b33d59635ad6 | null | Default | 2015-12-17T00:00:00 | {
"text_length": 736
} |
After "days" of waiting for that online password reset email link to show up in my email box, I email support@uber.com more than 10 times of back and forward. Here is the summary of their staged response. Stage 1. I must press the wrong button after taking a ride to provide them a feedback about the services. Did I? I ... | {
"text": "After \"days\" of waiting for that online password reset email link to show up in my email box, I email support@uber.com more than 10 times of back and forward. Here is the summary of their staged response. Stage 1. I must press the wrong button after taking a ride to provide them a feedback about the serv... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 19068315-8477-423a-ab78-ba583ebc5d1d | null | Default | 2015-06-16T00:00:00 | {
"text_length": 362
} |
Supposedly Uber is meant to be cashless per their response below, unless you got my driver "**", The ride from Boca TOOJAY's Deli on Glades Rd to WPB started with a stop at a gas station where the driver complained the cost to pay cash vs credit card was $.25 more per gallon... The ride then went well until we arrived ... | {
"text": "Supposedly Uber is meant to be cashless per their response below, unless you got my driver \"**\", The ride from Boca TOOJAY's Deli on Glades Rd to WPB started with a stop at a gas station where the driver complained the cost to pay cash vs credit card was $.25 more per gallon... The ride then went well un... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 19093043-51c6-4e06-a4b8-50a464f4c857 | null | Default | 2017-02-15T00:00:00 | {
"text_length": 614
} |
I used Uber for the first time on Saturday morning - 24.09.16. After my friend booked me a taxi via her phone. I had never heard of the company before, as I don't use many taxis. I wasn't aware at the time of booking - payment is taken. The taxi driver asked how much I had been quoted online as I was leaving Didsbury, ... | {
"text": "I used Uber for the first time on Saturday morning - 24.09.16. After my friend booked me a taxi via her phone. I had never heard of the company before, as I don't use many taxis. I wasn't aware at the time of booking - payment is taken. The taxi driver asked how much I had been quoted online as I was leavi... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 19290979-b1f3-4142-b903-92ce8a570eb9 | null | Default | 2016-09-27T00:00:00 | {
"text_length": 678
} |
I love Uber, but this a problem they need to fix. While on my way home, a very young impatient driver veered into another lane of freeway traffic to avoid a delay caused by an accident. I had a closed bottle of coke in my hand. It fizzed very little and some got on me. Not enough for me to panic about. We ended up havi... | {
"text": "I love Uber, but this a problem they need to fix. While on my way home, a very young impatient driver veered into another lane of freeway traffic to avoid a delay caused by an accident. I had a closed bottle of coke in my hand. It fizzed very little and some got on me. Not enough for me to panic about. We ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 194336da-cb2d-4d93-bede-4bdc61703814 | null | Default | 2018-02-03T00:00:00 | {
"text_length": 844
} |
I was ripped off for $150 for cleaning fee. After a night out, I call uber and got a ride home. I got in the front seat and got home within 12 minutes. The ride is about $7. I got a receipt for about $7. I have no idea the driver file a charge of $150 for cleaning until I look in my credit card bill. I never received t... | {
"text": "I was ripped off for $150 for cleaning fee. After a night out, I call uber and got a ride home. I got in the front seat and got home within 12 minutes. The ride is about $7. I got a receipt for about $7. I have no idea the driver file a charge of $150 for cleaning until I look in my credit card bill. I nev... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 19463e9f-e68e-47d3-ba25-21eefa7ff063 | null | Default | 2016-08-03T00:00:00 | {
"text_length": 990
} |
Driver was prompt and friendly. Found out drivers rate passengers (they can alert other drivers of potentially be or aggressive riders) and passengers can rate the drivers which becomes company knowledge. | {
"text": "Driver was prompt and friendly. Found out drivers rate passengers (they can alert other drivers of potentially be or aggressive riders) and passengers can rate the drivers which becomes company knowledge."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 194e12c7-a9d5-4e0a-937d-ddd5e90e1e18 | null | Default | 2017-09-20T00:00:00 | {
"text_length": 204
} |
Nothing good about uber_x000D_Use ARRO app instead_x000D_download ARRO on your phone_x000D_much better then uber _x000D_no surge pricing ever | {
"text": "Nothing good about uber_x000D_Use ARRO app instead_x000D_download ARRO on your phone_x000D_much better then uber _x000D_no surge pricing ever"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1986440b-8ad1-40d4-a721-a2cc231f0e46 | null | Default | 2017-02-24T00:00:00 | {
"text_length": 155
} |
I"m new to Uber 2 weeks. It's bad. Bad app, bad gps, bad pay. $9.00 and hour before taxes, gas, insurance, fuel, ware and tare on your car. The fact that the owner is a multimillionaire and he pays drivers $2.18 to drive across the city is just another capitalist. You'll spend most of your time driving around the ... | {
"text": "I\"m new to Uber 2 weeks. It's bad. Bad app, bad gps, bad pay. $9.00 and hour before taxes, gas, insurance, fuel, ware and tare on your car. The fact that the owner is a multimillionaire and he pays drivers $2.18 to drive across the city is just another capitalist. You'll spend most of your time drivi... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 198ba384-7931-4743-b466-ac30ffebb548 | null | Default | 2016-02-27T00:00:00 | {
"text_length": 393
} |
This is my second day with Uber as a driver. Already have issues... went to cash out my earnings of $138 and received a message that I don't have access. Call and was told you have to wait 1 week to receive earnings. Asked to speak with a Supervisor and was informed there is no such individual available because they do... | {
"text": "This is my second day with Uber as a driver. Already have issues... went to cash out my earnings of $138 and received a message that I don't have access. Call and was told you have to wait 1 week to receive earnings. Asked to speak with a Supervisor and was informed there is no such individual available be... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 199a812a-7d9a-45b0-89c2-d9ec401fda8c | null | Default | 2018-02-03T00:00:00 | {
"text_length": 518
} |
Like any business, Uber is all about the money and despite that fact they fail to invest in their technology. My driver drove right past me while I'm waving my arms and kept going. She continued to drive around for 15 minutes instead of going around the block. As a result I missed my bus home for the holidays because s... | {
"text": "Like any business, Uber is all about the money and despite that fact they fail to invest in their technology. My driver drove right past me while I'm waving my arms and kept going. She continued to drive around for 15 minutes instead of going around the block. As a result I missed my bus home for the holid... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 19ba15ae-5340-49ca-9f80-c2431955eba4 | null | Default | 2018-11-15T00:00:00 | {
"text_length": 684
} |
I used Uber during my stay in Las Vegas, Nevada and it was a good experience. I was taken directly to my destination and arrived right on time and Uber driver was a very friendly lady and I really enjoyed laughing and talking with her during the trip. | {
"text": "I used Uber during my stay in Las Vegas, Nevada and it was a good experience. I was taken directly to my destination and arrived right on time and Uber driver was a very friendly lady and I really enjoyed laughing and talking with her during the trip."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 19e0c922-2ef4-43fa-9ba9-f995243676a6 | null | Default | 2017-09-19T00:00:00 | {
"text_length": 251
} |
I've been driving off and on with the company since 2016. Since I have been driving in a new place, I noticed Uber is taking more than 50% of the fare. A passenger paid $7.52. Uber took $4.52 and just gave me $3. I have driven for 13 hours and not even paid $100. Majority (99.9%) of my fares never hit $7. Where I was m... | {
"text": "I've been driving off and on with the company since 2016. Since I have been driving in a new place, I noticed Uber is taking more than 50% of the fare. A passenger paid $7.52. Uber took $4.52 and just gave me $3. I have driven for 13 hours and not even paid $100. Majority (99.9%) of my fares never hit $7. ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a05995f-140e-487f-85c2-07dd7ea935ad | null | Default | 2019-10-27T00:00:00 | {
"text_length": 592
} |
I have comment about the rating system its not fare and its not based on fixed points and work is not stable with uber | {
"text": "I have comment about the rating system its not fare and its not based on fixed points and work is not stable with uber"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a07e664-0e27-4d72-8cf8-522576585529 | null | Default | 2015-07-30T00:00:00 | {
"text_length": 118
} |
Warning uber is a scam and there is no customer service and there drivers are drunks and drug addicts and sexual harassment | {
"text": "Warning uber is a scam and there is no customer service and there drivers are drunks and drug addicts and sexual harassment"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a2b42aa-4dc7-4171-8459-6327e7d24528 | null | Default | 2017-09-18T00:00:00 | {
"text_length": 123
} |
My wife and daughter spent a couple of days in Belfast. They decided to use Uber on the 1st day. Hotel Etap to Primark, journey is roughly 1 mile and had the cheek to charge them £14. This is someone taking advantage of 2 women on a break. It took them 10 minutes to walk back to the hotel. Didn't even want to leave th... | {
"text": "My wife and daughter spent a couple of days in Belfast. They decided to use Uber on the 1st day. Hotel Etap to Primark, journey is roughly 1 mile and had the cheek to charge them £14. This is someone taking advantage of 2 women on a break. It took them 10 minutes to walk back to the hotel. Didn't even wan... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a2e6400-03d5-4745-aeff-2364474b72be | null | Default | 2019-05-17T00:00:00 | {
"text_length": 388
} |
Thanks so much to Uber, who cancelled my ride, charged me for it, admitted I was wrongfully charged, and yet still kept the money for themselves as an "Uber credit." Why not just stick your crooked hands in my wallet? Going into someone's bank account and giving yourself their money without reason is robbery. Cab compa... | {
"text": "Thanks so much to Uber, who cancelled my ride, charged me for it, admitted I was wrongfully charged, and yet still kept the money for themselves as an \"Uber credit.\" Why not just stick your crooked hands in my wallet? Going into someone's bank account and giving yourself their money without reason is rob... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a47ef1f-f480-4157-98b6-63456c4eb121 | null | Default | 2015-07-27T00:00:00 | {
"text_length": 479
} |
I had damage to my vehicle due to a Uber driver my upstairs neighbor used. The trim from the rear wheel well was broke off. The driver didn't leave a note. He kept calling my neighbor. Now he will not answer his phone. Can't get a number for Uber to locate the driver. | {
"text": "I had damage to my vehicle due to a Uber driver my upstairs neighbor used. The trim from the rear wheel well was broke off. The driver didn't leave a note. He kept calling my neighbor. Now he will not answer his phone. Can't get a number for Uber to locate the driver."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a4e7ed3-0ce4-44aa-90bb-0d6398f9865a | null | Default | 2017-11-01T00:00:00 | {
"text_length": 268
} |
Poor driving and texting / address look up while driving and getting into accidents with no care for others | {
"text": "Poor driving and texting / address look up while driving and getting into accidents with no care for others"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1a9fd29e-18ed-4233-b56f-de83dd7d1344 | null | Default | 2017-06-20T00:00:00 | {
"text_length": 107
} |
Wish I could give less than a one star review._x000D_It is so hard to deal with this company. No one to talk to so as to confirm that the reservation. The most difficult company to deal with for a ride. _x000D_I will never call them again.Joe | {
"text": "Wish I could give less than a one star review._x000D_It is so hard to deal with this company. No one to talk to so as to confirm that the reservation. The most difficult company to deal with for a ride. _x000D_I will never call them again.Joe"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1aae1c7b-b084-4e8e-b838-13baafdf2fe3 | null | Default | 2019-04-06T00:00:00 | {
"text_length": 245
} |
I HATE Uber because the estimated prices they gave me for a particular trip can be doubled. For instance, I took an Uber cab for trip that cost $100. On the way back, I took an Uber taxi and they charged me $205 for the SAME address!!! Really??! And here's the kicker... they give you the final price AFTER the trip is c... | {
"text": "I HATE Uber because the estimated prices they gave me for a particular trip can be doubled. For instance, I took an Uber cab for trip that cost $100. On the way back, I took an Uber taxi and they charged me $205 for the SAME address!!! Really??! And here's the kicker... they give you the final price AFTER ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1ad2301b-e67f-4e50-83fb-86cd561f3d2d | null | Default | 2015-12-30T00:00:00 | {
"text_length": 407
} |
I have only used Uber. 90% of the times, service has been excellent, car are clean and drivers are friendly and pleasant-mannered. Other times car are dirty and drivers are smelly. Next time will try Lyft. | {
"text": "I have only used Uber. 90% of the times, service has been excellent, car are clean and drivers are friendly and pleasant-mannered. Other times car are dirty and drivers are smelly. Next time will try Lyft."
} | [
{
"label": "4",
"score": 1
}
] | Argilla | null | null | false | null | 1afb00ee-af39-41cb-9e27-fc1faff8f43a | null | Default | 2019-03-07T00:00:00 | {
"text_length": 205
} |
Spent way too much time today setting up our Uber for Business account since several folks from our company are going to be traveling. Sounded like a great concept but after getting everything set up I was informed that they needed three days to process our account. Nowhere was there a mention of that and we've used Ub... | {
"text": "Spent way too much time today setting up our Uber for Business account since several folks from our company are going to be traveling. Sounded like a great concept but after getting everything set up I was informed that they needed three days to process our account. Nowhere was there a mention of that and ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1afbb147-3501-4c0c-a239-bbea7455343e | null | Default | 2018-09-13T00:00:00 | {
"text_length": 586
} |
Tried driving for them going on two weeks still waiting on the decal I ordered twice. By time it comes I won't be trying to drive for them. Guess it's better then a two week wait from lyft on a background check. Not worth it. Y time you get everything it's the same as waiting 2-3 weeks at a new job for a paycheck. | {
"text": "Tried driving for them going on two weeks still waiting on the decal I ordered twice. By time it comes I won't be trying to drive for them. Guess it's better then a two week wait from lyft on a background check. Not worth it. Y time you get everything it's the same as waiting 2-3 weeks at a new job for a... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1b03b98b-01bf-451c-996f-64fb87b09841 | null | Default | 2018-08-09T00:00:00 | {
"text_length": 317
} |
I was transported by Uber a few times by the VA. Sometimes they were on time, sometimes not. I only had one bad experience with them, and was a rude driver. He didn't seem to want to take me at all. I'm sure the VA paid good money to transport me, but he was just real unfriendly. | {
"text": "I was transported by Uber a few times by the VA. Sometimes they were on time, sometimes not. I only had one bad experience with them, and was a rude driver. He didn't seem to want to take me at all. I'm sure the VA paid good money to transport me, but he was just real unfriendly."
} | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 1b29693e-5a3a-498b-ac5a-b5d81a2801b2 | null | Default | 2019-06-09T00:00:00 | {
"text_length": 280
} |
They don't care about safety. I was a driver for Uber and they all time send me 6 or 7 people and my car only 4 people. When you tell the company this not good for the car and not safe they say cancel the trip. When you cancel the trip they get mad at the driver. | {
"text": "They don't care about safety. I was a driver for Uber and they all time send me 6 or 7 people and my car only 4 people. When you tell the company this not good for the car and not safe they say cancel the trip. When you cancel the trip they get mad at the driver."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1b4153dd-fda8-40a5-8e1d-7529a1c25a44 | null | Default | 2018-07-29T00:00:00 | {
"text_length": 263
} |
I was recently in Seattle for a fun trip. Used Uber several times without a problem. But then all of a sudden they charged me $250 out of nowhere to which they never did respond. But thank God my bank denied that fee. Then I asked for a ride, they cancelled on me, yet said I was not at the location I requested, then ch... | {
"text": "I was recently in Seattle for a fun trip. Used Uber several times without a problem. But then all of a sudden they charged me $250 out of nowhere to which they never did respond. But thank God my bank denied that fee. Then I asked for a ride, they cancelled on me, yet said I was not at the location I reque... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1b79f6b5-dbc4-432e-9733-2c312b609ccf | null | Default | 2017-08-12T00:00:00 | {
"text_length": 534
} |
Get $50 in ride credits from Lyft for those that need to get to voting stations in any city. No excuse not to be able to get to voting stations. https://www.lyft.com/invited/1WORLD | {
"text": "Get $50 in ride credits from Lyft for those that need to get to voting stations in any city. No excuse not to be able to get to voting stations. https://www.lyft.com/invited/1WORLD"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1b890792-7b4f-4263-827f-33b5c28f7123 | null | Default | 2015-11-14T00:00:00 | {
"text_length": 180
} |
Uber is not good for the country because they are taking off the marker traditional taxis which we need in the London. We are better off without uber and use our black taxis like we use. | {
"text": "Uber is not good for the country because they are taking off the marker traditional taxis which we need in the London. We are better off without uber and use our black taxis like we use."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1b97ebeb-1851-4bca-aea4-9ab682d84aa6 | null | Default | 2016-03-22T00:00:00 | {
"text_length": 187
} |
First and foremost, in India there is no customer care service from UBER. There is just a help tab through which we can raise a complaint and that will be solved after 24hrs (taking their sweet time to respond)._x000D_If a customer is in a deep trouble there is nobody to help. That pathetic "HELP" doesn't help actually... | {
"text": "First and foremost, in India there is no customer care service from UBER. There is just a help tab through which we can raise a complaint and that will be solved after 24hrs (taking their sweet time to respond)._x000D_If a customer is in a deep trouble there is nobody to help. That pathetic \"HELP\" doesn'... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1ba25b48-b2f8-4e91-bf25-c456341dc39a | null | Default | 2017-07-25T00:00:00 | {
"text_length": 1660
} |
Uber charged my credit card account for 220 rides in 3 days which are all incorrect, as I did not use Uber during those days. The rides were charged from the USA and The Netherlands, altogether for an amount of approximately USD 7000, - During these days, December 23 to 25, I was in a country where Uber is not active, ... | {
"text": "Uber charged my credit card account for 220 rides in 3 days which are all incorrect, as I did not use Uber during those days. The rides were charged from the USA and The Netherlands, altogether for an amount of approximately USD 7000, - During these days, December 23 to 25, I was in a country where Uber is... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1ba82c63-7821-4da7-8c72-ed9bbeb42e9b | null | Default | 2019-01-23T00:00:00 | {
"text_length": 426
} |
I request a UBER on Nov 27, 2017 to pick up at Altamonte Mall to the Harbour at Lake Howell, the app said 3 mins but the driver never called until after 15 mins. We told the driver we are at David's Bridal beside Shoe Carnival standing, we stood at the front beside David's Bridal for over 20 mins never see the driver p... | {
"text": "I request a UBER on Nov 27, 2017 to pick up at Altamonte Mall to the Harbour at Lake Howell, the app said 3 mins but the driver never called until after 15 mins. We told the driver we are at David's Bridal beside Shoe Carnival standing, we stood at the front beside David's Bridal for over 20 mins never see... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1bee141f-1b89-45e8-9c67-9a97f8430da1 | null | Default | 2017-12-31T00:00:00 | {
"text_length": 688
} |
Their system of Uber Cash cash to not allow partial payment for rides is atrocious. This is simply a way for them to keep our cash and use it for their own interest bearing bank account. Nothing Against the drivers, but the company tactics are. | {
"text": "Their system of Uber Cash cash to not allow partial payment for rides is atrocious. This is simply a way for them to keep our cash and use it for their own interest bearing bank account. Nothing Against the drivers, but the company tactics are."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c2393b7-9992-448c-81f9-bd1b8059d274 | null | Default | 2018-12-28T00:00:00 | {
"text_length": 244
} |
ON 7/30/17 I was in Oregon alone on a trip at the University needing a ride to PDX to get home to CA. I chose Uber over Lyft because they had a driver available and the time of arrival worked for me, I was to arrive at 5:11 to the airport PDX which would have been plenty of time. But with him getting lost to me looking... | {
"text": "ON 7/30/17 I was in Oregon alone on a trip at the University needing a ride to PDX to get home to CA. I chose Uber over Lyft because they had a driver available and the time of arrival worked for me, I was to arrive at 5:11 to the airport PDX which would have been plenty of time. But with him getting lost ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c2487a2-9ef1-42a2-8984-0fc8ceb57838 | null | Default | 2017-08-08T00:00:00 | {
"text_length": 692
} |
Well for starters!! I totally disagree with this star system they utilize, it is insane!! Getting to the point, of my dissatisfaction, after going through all that one has to do in order to become a driver for this Uber mess, number 1 - I don't agree with this off the wall system they call the STAR system, it's insane ... | {
"text": "Well for starters!! I totally disagree with this star system they utilize, it is insane!! Getting to the point, of my dissatisfaction, after going through all that one has to do in order to become a driver for this Uber mess, number 1 - I don't agree with this off the wall system they call the STAR system,... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c2935e0-ec66-4948-bbae-76d187f5d418 | null | Default | 2017-10-26T00:00:00 | {
"text_length": 663
} |
I'm a Uber Driver. I got a request on my app, I picked my passenger from Brooklyn, NY to Union City NJ and I paid the tolls. After I dropped off the passenger to the same address I have on my app I received a message from Uber that my fare been adjusted to $ 0.00 because it was a wrong rider (by the way it was same nam... | {
"text": "I'm a Uber Driver. I got a request on my app, I picked my passenger from Brooklyn, NY to Union City NJ and I paid the tolls. After I dropped off the passenger to the same address I have on my app I received a message from Uber that my fare been adjusted to $ 0.00 because it was a wrong rider (by the way it... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c2c36f5-5d78-49d8-b072-2cc7291c4ac7 | null | Default | 2019-02-02T00:00:00 | {
"text_length": 461
} |
Our first trip on Uber (New York) was satisfactory. The driver was prompt and price was reasonable. The second trip resulted in two $5 overcharges after THEY cancelled our ride twice. Reading these reviews shows that overcharging is a common practice for Uber. We found both drivers to be pleasant and capable, and this ... | {
"text": "Our first trip on Uber (New York) was satisfactory. The driver was prompt and price was reasonable. The second trip resulted in two $5 overcharges after THEY cancelled our ride twice. Reading these reviews shows that overcharging is a common practice for Uber. We found both drivers to be pleasant and capab... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c6711ee-5ed7-46dc-bbc9-985843150efe | null | Default | 2017-07-21T00:00:00 | {
"text_length": 383
} |
The driver took ages to approach the location, didn't show up, cancelled my trip.. and then Uber charged me a cancellation fee. They wouldn't refund the wrongly charged cancellation fee back to my credit card. They rather hold it ransom instead, on my "Uber account", as if I was expected to use their miserable service ... | {
"text": "The driver took ages to approach the location, didn't show up, cancelled my trip.. and then Uber charged me a cancellation fee. They wouldn't refund the wrongly charged cancellation fee back to my credit card. They rather hold it ransom instead, on my \"Uber account\", as if I was expected to use their mis... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c6e6050-321c-4713-bab5-13fb0eed506a | null | Default | 2017-06-25T00:00:00 | {
"text_length": 369
} |
My 18 yr old daughter a college student was charged $250 for a ride that cost $45 on the way there. It was her first time using UBER and was not informed of the surcharge which they said was 2.8X but by my math 5X+ her cost their. There should be laws to prevent such gouging - SHAME ON YOU> | {
"text": "My 18 yr old daughter a college student was charged $250 for a ride that cost $45 on the way there. It was her first time using UBER and was not informed of the surcharge which they said was 2.8X but by my math 5X+ her cost their. There should be laws to prevent such gouging - SHAME ON YOU>"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1c6f41b4-9f6c-48b3-9bfa-e8d600801aea | null | Default | 2016-01-06T00:00:00 | {
"text_length": 291
} |
I ordered an Uber around 1130pm on July 20, 2018 for a 4.6 mile drive that would normally take 10 minutes. The regular car said it would cost almost $17 and the rideshare option was between $11-12. I opted for the cheaper option to save some money. The app told me the driver would arrive in 5 minutes, I waited in exces... | {
"text": "I ordered an Uber around 1130pm on July 20, 2018 for a 4.6 mile drive that would normally take 10 minutes. The regular car said it would cost almost $17 and the rideshare option was between $11-12. I opted for the cheaper option to save some money. The app told me the driver would arrive in 5 minutes, I wa... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1cd8dc49-cb4f-42d1-bfca-12407d7b3978 | null | Default | 2018-07-27T00:00:00 | {
"text_length": 852
} |
The first (and last) time I ever used Uber, the fare estimate was $61. When I logged on to book a car, I got a screen that looked like upgrade options, the lowest of which was $89. There was an option to "Skip this Step" so I did. I never got a screen telling me my total or asking me if I agreed to book it or not. Just... | {
"text": "The first (and last) time I ever used Uber, the fare estimate was $61. When I logged on to book a car, I got a screen that looked like upgrade options, the lowest of which was $89. There was an option to \"Skip this Step\" so I did. I never got a screen telling me my total or asking me if I agreed to book ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1cdbf387-a7a7-4043-8a73-32c35d3e0d20 | null | Default | 2018-07-20T00:00:00 | {
"text_length": 872
} |
I live in Jersey City New Jersey. Been taking Uber for about 2 years to work and from work in Hoboken. I thought the prices were really reasonable but the last month or two the prices are going through the roof even for pool. This is terrible when you do this to working people. Looks like I will be taking buses and tra... | {
"text": "I live in Jersey City New Jersey. Been taking Uber for about 2 years to work and from work in Hoboken. I thought the prices were really reasonable but the last month or two the prices are going through the roof even for pool. This is terrible when you do this to working people. Looks like I will be taking ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1d031b1b-d2ca-4113-aab3-66376b180983 | null | Default | 2018-05-22T00:00:00 | {
"text_length": 330
} |
My mom who is 62 and handicap requested an Uber carseat for her and my 20 month daughter on 7th Ave. Kmart on 34th St. in NYC today. They sent a shared Uber. Then the driver said he would meet them at Grand Central Station which is at least 5 Avenues away or pick her up in front of a hotel. He never arrived and charged... | {
"text": "My mom who is 62 and handicap requested an Uber carseat for her and my 20 month daughter on 7th Ave. Kmart on 34th St. in NYC today. They sent a shared Uber. Then the driver said he would meet them at Grand Central Station which is at least 5 Avenues away or pick her up in front of a hotel. He never arrive... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1d6a254e-d34c-42ae-954d-93715c796a21 | null | Default | 2018-02-22T00:00:00 | {
"text_length": 561
} |
Used Uber for the first time in Seattle, found it confusing And there is no such thing as Uber customer service. No email, can't find the phone number and if you go on the app you have to search forever. Finally found something related to Uber cash. Wrote but whoever responded never answered my questions after sending ... | {
"text": "Used Uber for the first time in Seattle, found it confusing And there is no such thing as Uber customer service. No email, can't find the phone number and if you go on the app you have to search forever. Finally found something related to Uber cash. Wrote but whoever responded never answered my questions a... | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 1d7fe9a1-dada-49c6-9025-612ac3d2d135 | null | Default | 2019-01-17T00:00:00 | {
"text_length": 421
} |
I send for an Uber service and they gave me a price. After arrival, I ended up paying $25.00 more. This is the first time it has happen. I will never ride Uber again. People should know the final amount before accepting the service. | {
"text": "I send for an Uber service and they gave me a price. After arrival, I ended up paying $25.00 more. This is the first time it has happen. I will never ride Uber again. People should know the final amount before accepting the service."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1d90bc20-9a1a-4f98-bf93-fba5c7a8d4e2 | null | Default | 2018-07-24T00:00:00 | {
"text_length": 232
} |
So generally, I prefer Lyft over Uber mainly because over time it became apparent to me that Lyft has a better attitude towards its customers than Uber. And my suspicion was confirmed a few months ago when the story broke about sexual harassment claims at Uber and how they were handled. Until now though, I had never re... | {
"text": "So generally, I prefer Lyft over Uber mainly because over time it became apparent to me that Lyft has a better attitude towards its customers than Uber. And my suspicion was confirmed a few months ago when the story broke about sexual harassment claims at Uber and how they were handled. Until now though, I... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1d910ab3-369b-488c-815e-daf501beff0e | null | Default | 2018-06-17T00:00:00 | {
"text_length": 406
} |
Filed with the police. (This company needs to check and make sure there employees are legit) _x000D_I was using Uber for the first time and I thought I was in an Uber vehicle. (They had an uber sign in the window)_x000D_The driver told me I could only use cash and he gave me a receipt from northside executive LLC _x00... | {
"text": "Filed with the police. (This company needs to check and make sure there employees are legit) _x000D_I was using Uber for the first time and I thought I was in an Uber vehicle. (They had an uber sign in the window)_x000D_The driver told me I could only use cash and he gave me a receipt from northside execu... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1db49211-fd92-46f8-b339-f59f7d9dabcc | null | Default | 2015-10-13T00:00:00 | {
"text_length": 394
} |
I ordered a car at Miami Internation Airport. Got notification text that driver was on the way. After waiting a little bit, I received a text that driver cancelled pickup and I should order a new uber. This has happened more than once at MIA. Has anybody else had this experience?_x000D_NO MORE UBER FOR ME!!!! | {
"text": "I ordered a car at Miami Internation Airport. Got notification text that driver was on the way. After waiting a little bit, I received a text that driver cancelled pickup and I should order a new uber. This has happened more than once at MIA. Has anybody else had this experience?_x000D_NO MORE UBER FOR M... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1de36ebb-0b49-419a-9006-51bcf288f552 | null | Default | 2015-02-16T00:00:00 | {
"text_length": 312
} |
Used Uber while in Boston MA. Driver was excellent and knew his way around during peak driving time after work. We used Uber 3 times and always got to our destination on time. | {
"text": "Used Uber while in Boston MA. Driver was excellent and knew his way around during peak driving time after work. We used Uber 3 times and always got to our destination on time."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 1e348d37-9e9c-486d-aa37-c9be6f525890 | null | Default | 2017-09-01T00:00:00 | {
"text_length": 175
} |
I ordered Uber in Seattle on 6/17. I was getting off a cruise ship and needed to go into the city. I contacted the driver that never arrived. I then contacted another driver who wanted me to walk 3/4 of a mile to a Subway. My last encounter was a driver who wanted to charge me $45 for a short ride. | {
"text": "I ordered Uber in Seattle on 6/17. I was getting off a cruise ship and needed to go into the city. I contacted the driver that never arrived. I then contacted another driver who wanted me to walk 3/4 of a mile to a Subway. My last encounter was a driver who wanted to charge me $45 for a short ride."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1e3e77a0-4c54-407a-82d2-0878c7163f05 | null | Default | 2017-10-09T00:00:00 | {
"text_length": 299
} |
I am a new driver with Uber and had the rug pulled out from me today. Out of the blue with no warning I was deactivated for not having a vehicle inspection. I fulfilled all requirements 27 days ago and nothing was ever communicated to me this was required. After spending 4 hours on the phone with “support “ I spoke... | {
"text": "I am a new driver with Uber and had the rug pulled out from me today. Out of the blue with no warning I was deactivated for not having a vehicle inspection. I fulfilled all requirements 27 days ago and nothing was ever communicated to me this was required. After spending 4 hours on the phone with “suppor... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1e48257e-38db-46f1-adbe-8bd338b74ec9 | null | Default | 2019-04-11T00:00:00 | {
"text_length": 634
} |
24 charges to my card by Uber technologies, none of them on my Uber account, no "ghost rides", but $1,200 of bogus charges to Uber. USAA notified me, cancelled card. | {
"text": "24 charges to my card by Uber technologies, none of them on my Uber account, no \"ghost rides\", but $1,200 of bogus charges to Uber. USAA notified me, cancelled card."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1e4b487c-ad78-4453-811e-6c3524f8044b | null | Default | 2016-02-16T00:00:00 | {
"text_length": 166
} |
I had an extremely terrible experience with Uber Drive today.. (9/27/15 9:30 PM PST) I was picked up by a WRONG Uber. I showed him the Driver Info and Name and he said it is correct and I am his ride. After driving a mile, he asked me to leave as I was not his ride as it showed up on his phone! I had lost power from my... | {
"text": "I had an extremely terrible experience with Uber Drive today.. (9/27/15 9:30 PM PST) I was picked up by a WRONG Uber. I showed him the Driver Info and Name and he said it is correct and I am his ride. After driving a mile, he asked me to leave as I was not his ride as it showed up on his phone! I had lost ... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1e8c145b-8dd6-49d0-8d0d-2ba784ab82dc | null | Default | 2015-09-29T00:00:00 | {
"text_length": 555
} |
I just signed up to Uber and cannot use the app. I have downloaded it 3 times, it still does not work, so what do I do now? I want to use it in 2 days and also in London next year. The reviews I have read so far seem daunting, have I done the right thing? | {
"text": "I just signed up to Uber and cannot use the app. I have downloaded it 3 times, it still does not work, so what do I do now? I want to use it in 2 days and also in London next year. The reviews I have read so far seem daunting, have I done the right thing?"
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1ee8409d-38e0-4253-8c7b-40d093de87c1 | null | Default | 2016-11-17T00:00:00 | {
"text_length": 255
} |
I booked cab at 11 pm but the cab not at all moving towards my pickup location. I called driver so many times, but he was unable to pickup the call. Still I waited for 20 mins after I cancelled the ride. For this I need to bear cancellation fee. This is happened for so many times. My issue is not with fee and all. It's... | {
"text": "I booked cab at 11 pm but the cab not at all moving towards my pickup location. I called driver so many times, but he was unable to pickup the call. Still I waited for 20 mins after I cancelled the ride. For this I need to bear cancellation fee. This is happened for so many times. My issue is not with fee ... | [
{
"label": "3",
"score": 1
}
] | Argilla | null | null | false | null | 1f0c043f-41e2-434c-8030-c5bc8f4a33aa | null | Default | 2018-04-13T00:00:00 | {
"text_length": 392
} |
In my opinion, Uber does not live up to the ethical standards they claim to have and does not respect their customers. I will avoid Uber to the best of my ability going forward and have moved to using Lyft which is much better. Here's my experience: I left very nice expensive speakers on the back seat of his Uber and s... | {
"text": "In my opinion, Uber does not live up to the ethical standards they claim to have and does not respect their customers. I will avoid Uber to the best of my ability going forward and have moved to using Lyft which is much better. Here's my experience: I left very nice expensive speakers on the back seat of h... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1f63ef8d-16dd-4d52-8e41-206fcf490031 | null | Default | 2016-06-24T00:00:00 | {
"text_length": 395
} |
This is the worst company I ever had to deal with. They give you one price and charge your card another. BEWARE OF THIS COMPANY, TAKE A TAXI... | {
"text": "This is the worst company I ever had to deal with. They give you one price and charge your card another. BEWARE OF THIS COMPANY, TAKE A TAXI..."
} | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1f81b474-488d-4bdc-982b-8b1eaeb87bf9 | null | Default | 2015-12-22T00:00:00 | {
"text_length": 143
} |
Today, right now as I'm writing this, for the second day, I have been waiting for a ride since 1 pm. It is now 6:02. Drivers have literally been driving right past me for hours. Yesterday I thought I would be stranded at worst when no Uber driver would pick me up. I will not EVER use Uber again. Lyft IT IS!!! | {
"text": "Today, right now as I'm writing this, for the second day, I have been waiting for a ride since 1 pm. It is now 6:02. Drivers have literally been driving right past me for hours. Yesterday I thought I would be stranded at worst when no Uber driver would pick me up. I will not EVER use Uber again. Lyft IT IS... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1fbe8656-9116-4404-97d7-bfa2f01adbf6 | null | Default | 2018-03-24T00:00:00 | {
"text_length": 310
} |
I'm going to share a story about why I will never use Uber again. A month ago, my Uber account was hacked. In fact, AMEX confirmed to me that they had SEVERAL people calling in to say their Uber accounts had been hacked that week. Nothing on the media - strange? Within a 4 day window, 118 rides were charged to my credi... | {
"text": "I'm going to share a story about why I will never use Uber again. A month ago, my Uber account was hacked. In fact, AMEX confirmed to me that they had SEVERAL people calling in to say their Uber accounts had been hacked that week. Nothing on the media - strange? Within a 4 day window, 118 rides were charge... | [
{
"label": "1",
"score": 1
}
] | Argilla | null | null | false | null | 1fc97a14-f1b3-4fe7-9ccd-2f838d7e04b7 | null | Default | 2018-10-23T00:00:00 | {
"text_length": 647
} |
No one cares at UBER, No one cares at LYFT I wish I could get someone to tell me how to set up an account | {
"text": "No one cares at UBER, No one cares at LYFT I wish I could get someone to tell me how to set up an account"
} | [
{
"label": "2",
"score": 1
}
] | Argilla | null | null | false | null | 2030ae84-8a6b-426c-a21d-3a176190da16 | null | Default | 2018-03-21T00:00:00 | {
"text_length": 105
} |
Although it may be a perception it seems safer. Most of the drivers I have met seem like nice likable people. Cars are much cleaner, not like cabs in Chicago. | {
"text": "Although it may be a perception it seems safer. Most of the drivers I have met seem like nice likable people. Cars are much cleaner, not like cabs in Chicago."
} | [
{
"label": "5",
"score": 1
}
] | Argilla | null | null | false | null | 206dd55c-a54c-41c6-b57a-4fece3ac9822 | null | Default | 2018-07-16T00:00:00 | {
"text_length": 158
} |
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