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there is a transaction on my account that i didnt make
17card_payment_not_recognised
[ -2.25, 0.67529296875, -1.609375, 0.001613616943359375, -0.019378662109375, -0.716796875, -0.1517333984375, 0.65380859375, 0.43701171875, -1.4931640625, -1.201171875, -1.662109375, -2.001953125, -0.81396484375, -1.5146484375, 0.62890625, 6.60546875, 1.884765625, 0.5927734375, 0....
What is the cost for an exchange fee?
32exchange_charge
[ -0.5478515625, -1.41796875, -0.92431640625, -1.1611328125, -0.47216796875, -1.2294921875, -0.69140625, -0.4833984375, 0.4775390625, -0.2210693359375, -1.0439453125, -1.86328125, -1.2890625, -0.2056884765625, -0.51904296875, 1.4833984375, 0.986328125, 2.08984375, -0.62158203125, ...
What is the minimum age?
2age_limit
[ -0.128173828125, 8.1484375, -0.2335205078125, 0.69580078125, 0.51953125, 0.50634765625, 0.345458984375, 0.50732421875, -1.3310546875, 0.49267578125, -0.220703125, -0.71044921875, -1.3984375, 0.266357421875, -1.9775390625, 0.25, 0.239990234375, -0.3681640625, 0.44091796875, -0.3...
Can I request a physical card?
44order_physical_card
[ 0.6552734375, -0.88427734375, 0.223876953125, 1.7333984375, -0.244140625, -0.024383544921875, -0.8623046875, -2.201171875, -0.273193359375, 2.357421875, 3.23046875, 3.44921875, 2.578125, 1.060546875, 0.9228515625, 0.53955078125, -1.3466796875, -0.64208984375, 0.14697265625, 0.2...
What is the process of card activation?
1activate_my_card
[ 8.5703125, -0.60400390625, 0.92919921875, 0.460205078125, 1.134765625, 0.016937255859375, -0.9052734375, 0.10479736328125, -0.480224609375, 0.0164794921875, 0.2509765625, 1.8203125, 1.8447265625, 2.716796875, 1.3515625, -1.751953125, -1.9208984375, -1.7236328125, 0.7509765625, ...
I made this payment days ago so why hasn't it gone through yet?
46pending_card_payment
[ 1.6962890625, -0.63134765625, -1.7431640625, -1.0546875, -1.5654296875, 0.6904296875, 0.289794921875, 0.84130859375, 0.44970703125, -0.1517333984375, -0.012847900390625, 1.6025390625, 1.00390625, -1.2158203125, 0.70166015625, 0.435546875, 0.65478515625, -0.232666015625, -0.764160...
my phone is gone
43lost_or_stolen_phone
[ -1.5087890625, 1.6708984375, 1.21875, 0.08099365234375, 0.1070556640625, -0.05267333984375, -1.19140625, -0.95166015625, -0.460693359375, -0.58837890625, -1.328125, 0.85546875, -0.59765625, -0.60986328125, -0.765625, -0.8232421875, 1.4072265625, -0.28564453125, 1.76953125, -1.5...
Why did I not get a virtual card yet?
41getting_virtual_card
[ 0.363037109375, -0.46044921875, 1.1025390625, 0.63427734375, 1.1328125, -0.315185546875, -0.2498779296875, -1.2236328125, -1.4521484375, -0.0228271484375, 0.258544921875, 0.30908203125, 1.1884765625, 1.4580078125, -0.666015625, -0.027740478515625, -0.9140625, 0.310546875, -0.5683...
What exchange rate do you use?
33exchange_rate
[ 0.7431640625, -0.3671875, 1.29296875, -0.1363525390625, 0.73388671875, 0.70751953125, -1.7841796875, -0.9130859375, -0.5791015625, -0.463134765625, -0.93359375, 0.65576171875, 0.61376953125, -0.80029296875, -0.1954345703125, -0.33837890625, -0.408203125, 1.6220703125, -0.66552734...
I had to pay in order to do a transfer
64transfer_fee_charged
[ -0.7080078125, -0.67578125, -0.0755615234375, -2.130859375, -1.5712890625, 0.8388671875, 0.69091796875, 2.208984375, 0.5048828125, -0.09686279296875, -0.609375, -0.93896484375, -1.0908203125, -0.385498046875, 0.051177978515625, 3.2265625, -0.84912109375, 0.30615234375, -2.1035156...
My passcode doesn't work
45passcode_forgotten
[ 1.1591796875, 0.90380859375, -0.52978515625, -0.59375, -1.0517578125, -0.06280517578125, 0.2386474609375, 0.96484375, -0.0367431640625, -1.25, -0.75048828125, -2.02734375, -1.306640625, 1.1435546875, -0.3779296875, 0.1715087890625, -0.2169189453125, -0.10333251953125, -0.16223144...
Why is there a charge on my account for taking out cash?
20cash_withdrawal_charge
[ 0.390625, -0.437255859375, -0.09027099609375, 1.041015625, 0.68310546875, -1.375, 1.2548828125, -1.365234375, -1.1787109375, -0.974609375, -0.068603515625, 0.0155181884765625, -0.09588623046875, -0.671875, -1.0625, 1.8662109375, -1.2939453125, -0.72412109375, -0.7255859375, 8.5...
There is a direct debit I do not recognise in my statement
29direct_debit_payment_not_recognised
[ -2.259765625, -0.1788330078125, -1.306640625, -1.0078125, 0.2152099609375, -1.298828125, 1.0556640625, 0.3154296875, 1.2373046875, -0.92236328125, -1.4384765625, -2.654296875, -2.259765625, -1.1162109375, -2.33984375, 0.31103515625, 3.158203125, 2.04296875, 0.34814453125, 0.156...
Can I hold money in multiple currencies?
37fiat_currency_support
[ 0.5693359375, -0.07550048828125, 1.2265625, 1.7685546875, 2.5625, 0.2232666015625, -1.970703125, -2.021484375, 0.61181640625, 0.791015625, 0.1898193359375, -0.34765625, 1.2587890625, -0.54150390625, -0.4716796875, -1.3896484375, -0.4990234375, 0.5810546875, -0.00266265869140625, ...
Do you know where my card will be accepted?
11card_acceptance
[ 0.09613037109375, 0.66845703125, 0.2476806640625, 2.8671875, -1.5625, -0.1151123046875, -0.82958984375, -1.5751953125, -0.018585205078125, 1.671875, 6.4453125, 0.49462890625, -0.90478515625, 0.289306640625, 1.169921875, 0.3876953125, -0.2012939453125, -1.6201171875, 0.744140625, ...
I think something may have happened that caused a charge to show up twice.
63transaction_charged_twice
[ -0.1640625, -1.3564453125, -0.1314697265625, -1.3173828125, 0.1983642578125, -1.5224609375, -1.2421875, 0.1571044921875, 1.0498046875, -1.6669921875, -0.9326171875, -0.37548828125, -0.24072265625, -0.87744140625, 0.92724609375, 1.7255859375, 1.2158203125, 1.1484375, 0.5947265625,...
I couldn't use my contactless this morning, it wasn't accepted.
24contactless_not_working
[ 0.2003173828125, 0.324462890625, 0.73828125, 0.29248046875, -1.3388671875, -1.14453125, -1.9892578125, -0.287109375, -0.144775390625, 0.0231170654296875, 0.8359375, 0.78271484375, -1.017578125, 1.7099609375, 2.158203125, -0.040740966796875, 0.77490234375, -0.3359375, 0.3862304687...
Why was the exchange rate incorrect for an item I recently bought?
18card_payment_wrong_exchange_rate
[ -1.791015625, -0.759765625, -0.1357421875, -1.6201171875, -0.1331787109375, -0.86474609375, -0.5224609375, 0.7119140625, 0.67236328125, -0.70654296875, -1.8037109375, -1.3701171875, -0.7314453125, -0.5244140625, 0.89697265625, 1.5517578125, 1.921875, 8.6484375, -1.2919921875, -...
Is there a fee for extra cards?
40getting_spare_card
[ -1.1015625, -0.1859130859375, 0.1375732421875, 0.9765625, 1.080078125, -1.5576171875, -0.95751953125, -1.0361328125, -0.77587890625, 1.267578125, 1.6728515625, -0.1097412109375, 0.7890625, 1.736328125, 0.1463623046875, 1.330078125, 0.038726806640625, -0.8984375, 0.78125, 0.7597...
Where's the money that got charged to my card? It's not showing up in my account balance
62topping_up_by_card
[ -0.70068359375, -0.80322265625, -0.6201171875, -1.1728515625, -1.7783203125, 2.66796875, 3.873046875, -0.305419921875, -0.315673828125, 0.7216796875, -1.408203125, 1.177734375, -0.19970703125, -1.4638671875, 0.9443359375, 1.0068359375, 0.4208984375, 1.4736328125, -0.619140625, ...
How can I get a physical card
44order_physical_card
[ 0.87744140625, -0.8427734375, 0.276611328125, 1.5859375, -0.23681640625, 0.0220947265625, -0.93798828125, -2.14453125, -0.314208984375, 2.537109375, 3.212890625, 3.72265625, 2.724609375, 1.2275390625, 1.0400390625, 0.60107421875, -1.4150390625, -0.71240234375, 0.173095703125, 0...
I got a message that I need to verify my identity; what do I do?
69verify_my_identity
[ -0.278564453125, 1.6015625, 0.395751953125, 1.1640625, -0.53369140625, 0.1727294921875, -0.4560546875, -0.7880859375, -0.1876220703125, 0.426025390625, 0.10736083984375, 0.26416015625, -0.47021484375, 0.273193359375, -0.29248046875, -0.68017578125, -0.63720703125, -0.01640319824218...
I cannot use my disposable virtual card.
72virtual_card_not_working
[ -1.0341796875, 0.19970703125, -0.15283203125, -0.845703125, -1.05859375, -0.071533203125, -0.2393798828125, -0.70068359375, -1.345703125, -0.99365234375, 0.52880859375, 0.505859375, -0.78759765625, 0.39990234375, 1.9716796875, 0.2412109375, -1.400390625, 0.327880859375, -0.807128...
The balance on my account wasn't updated after I made a depost.
7balance_not_updated_after_cheque_or_cash_deposit
[ -0.85986328125, 0.8779296875, -1.60546875, -0.650390625, -1.146484375, 6.77734375, 3.060546875, 0.71337890625, -0.80419921875, -0.0243377685546875, -1.3876953125, 0.8427734375, -0.833984375, -1.3828125, -1.30078125, -0.223876953125, -0.432861328125, 0.49853515625, -1.1416015625, ...
How long with my cash withdrawal stay pending for?
47pending_cash_withdrawal
[ -0.157470703125, -0.263916015625, -2.150390625, 0.314208984375, -1, -0.276123046875, 2.52734375, 0.363525390625, 0.89697265625, -0.1810302734375, -0.379150390625, -0.40087890625, 0.56201171875, -2.15234375, -1.4326171875, -0.68896484375, 0.6962890625, -0.476806640625, 0.248779296...
How do I verify a top-up?
71verify_top_up
[ 0.55078125, -0.70703125, 0.9248046875, 0.92578125, 1.900390625, -0.619140625, 0.38134765625, 1.162109375, -0.1373291015625, -0.94189453125, -1.201171875, -1.4931640625, -0.2431640625, -0.292724609375, 0.143310546875, -2.533203125, 1.3515625, 0.669921875, 1.5087890625, -1.420898...
From where are you getting your exchange rates?
33exchange_rate
[ 1.037109375, -0.31103515625, 1.220703125, -0.09765625, 0.6416015625, 1.0068359375, -1.7646484375, -0.8603515625, -0.51220703125, -0.1883544921875, -0.64794921875, 0.91455078125, 0.74951171875, -0.4951171875, -0.0904541015625, -0.306640625, -0.444580078125, 1.3701171875, -0.592773...
I want to transfer money to a beneficiery. Why can't I?
8beneficiary_not_allowed
[ 0.07232666015625, 0.256591796875, -0.75390625, -2.546875, 0.107421875, 0.37353515625, 1.5810546875, 8.375, -0.419921875, -2.283203125, -0.9443359375, -1.7353515625, -1.2978515625, -1.029296875, -1.3623046875, -0.03558349609375, 0.9853515625, 0.75244140625, -0.86865234375, -0.92...
How do I get my paycheck through this?
51receiving_money
[ -1.443359375, 1.1875, 0.5185546875, 0.39697265625, -1.3115234375, 0.43017578125, 0.7373046875, 0.63818359375, -0.0173492431640625, 1.9072265625, 1.7802734375, -1.125, -0.64697265625, -0.2115478515625, -1.25, 2.322265625, 0.634765625, -0.33349609375, -1.47265625, -0.30078125, ...
Why isn't my top up showing on my wallet?
62topping_up_by_card
[ -1.115234375, 1.13671875, 1.6884765625, 1.0107421875, 0.99755859375, 0.0794677734375, 0.294921875, -0.08380126953125, 0.296630859375, -0.2315673828125, -1.1298828125, -1.3330078125, -0.50244140625, -0.72265625, -1.6728515625, -1.9169921875, -0.22900390625, -1.43359375, 0.10632324...
I want to know why I have been unable to withdrawn funds.
27declined_cash_withdrawal
[ 0.0911865234375, -0.9423828125, -1.203125, 0.463623046875, 0.414306640625, -0.257568359375, 1.419921875, 0.591796875, -1.2880859375, -2.58203125, -1.6826171875, -0.640625, -0.77490234375, -1.5595703125, -0.01137542724609375, -1.8779296875, -1.638671875, -1.216796875, 1.681640625,...
Is there a discount for frequently exchanging currencies?
32exchange_charge
[ -0.57080078125, -1.7744140625, -0.8271484375, -1.1396484375, -0.66455078125, -1.048828125, -0.642578125, -0.85009765625, 0.88525390625, 0.1376953125, -0.5625, -1.359375, -1.0107421875, -0.3359375, -0.166748046875, 1.51953125, 0.607421875, 1.8251953125, -0.7353515625, 0.71630859...
Will I be charged for topping up by card?
57top_up_by_card_charge
[ 0.03912353515625, 2.27734375, -0.005733489990234375, 0.90673828125, 1.1279296875, -1.1796875, -0.305908203125, -0.328857421875, 0.1488037109375, 1.1630859375, 0.2861328125, -2.9453125, -1.4541015625, 0.48388671875, -1.81640625, 1.7705078125, 1.3623046875, -0.26953125, -0.11901855...
Oh my goodness, my card has been declined twice at ATM! I tried two different ATM, but each one declined my card! Can you tell me what's going on with my account?
27declined_cash_withdrawal
[ 0.43115234375, -1.517578125, -1.02734375, 0.158447265625, -0.1099853515625, -0.9462890625, -0.07147216796875, -0.14453125, -1.1982421875, -2.5234375, -0.865234375, -0.38671875, -0.67724609375, -1.1826171875, 0.61376953125, -0.6708984375, -1.2783203125, -0.94775390625, 2.009765625...
What can I use a virtual disposable card for?
30disposable_card_limits
[ -1.439453125, 1.490234375, 0.03997802734375, 1.185546875, -0.6513671875, 1.0419921875, -0.2393798828125, -1.6396484375, -0.552734375, 0.86328125, 2.109375, 1.068359375, 0.217041015625, 0.5126953125, -0.00612640380859375, 0.76318359375, -0.43115234375, -0.2186279296875, -0.9560546...
What do I do if my card is expiring soon?
10card_about_to_expire
[ 0.6796875, 0.810546875, 1.2392578125, 0.260986328125, -0.83984375, 0.7109375, 0.169189453125, -1.8525390625, 1.83984375, 8.3671875, 1.6220703125, 1.3935546875, 0.86083984375, 0.94677734375, 0.289794921875, 1.1318359375, -0.9580078125, -0.87353515625, -0.0723876953125, -0.277343...
My card is lost! What can I do?
42lost_or_stolen_card
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Cancel my last transfer
9cancel_transfer
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How many card payments can I use on a disposable card?
30disposable_card_limits
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I can not find my card pin.
39get_physical_card
[ 0.369873046875, -0.79296875, -0.28662109375, -0.348876953125, -1.806640625, -0.2666015625, 0.64501953125, -0.1754150390625, -1.4296875, -1.416015625, 0.673828125, 1.7587890625, 0.5771484375, 0.89501953125, 1.0703125, -0.058197021484375, -2.08984375, -1.6494140625, -0.86279296875,...
The wrong amount of cash came out of the ATM today when I went to withdraw. When I looked at the app, it was showing it was much more.
75wrong_amount_of_cash_received
[ -1.390625, -0.7275390625, -1.1962890625, 1.017578125, -0.0401611328125, -0.7744140625, 2.146484375, 0.37548828125, -1.5751953125, -1.2587890625, -0.9755859375, -1.583984375, -1.0244140625, -1.6865234375, -1.037109375, -0.87744140625, 0.830078125, 0.490966796875, 1.2470703125, 1...
How many disposable cards per day am I allowed to have?
30disposable_card_limits
[ 0.13818359375, -0.71435546875, -0.7880859375, -1.4443359375, -1.3056640625, 0.1817626953125, 0.51611328125, -0.452392578125, -0.40087890625, -0.70751953125, 1.751953125, 0.44091796875, -0.1134033203125, -0.771484375, 1.8623046875, -0.282958984375, -1.763671875, 0.45361328125, -0....
My refund is missing
0Refund_not_showing_up
[ -1.544921875, -0.1834716796875, -2.41796875, -3.021484375, -2.123046875, 1.705078125, 0.96630859375, -0.10113525390625, -0.4423828125, -1.455078125, -1.2939453125, 0.0205841064453125, -0.99267578125, -1.322265625, -1.2265625, 1.0341796875, -0.9384765625, -0.71044921875, -1.461914...
What is maximum top up?
60top_up_limits
[ 0.9677734375, -0.7705078125, 1.7919921875, -0.744140625, 2.091796875, -1.9189453125, -0.74853515625, 0.6826171875, -0.66064453125, -1.1494140625, -0.65625, -1.0615234375, 0.484375, -1.638671875, 0.44287109375, -1.2265625, 0.447265625, 0.35546875, -0.267822265625, 0.097290039062...
Tell me how to cancel a transfer.
9cancel_transfer
[ -0.453369140625, -1.3662109375, -0.84716796875, -0.7822265625, -1.01953125, 0.1700439453125, 0.085693359375, 0.4619140625, 8.328125, 1.29296875, -0.32275390625, -1.044921875, -0.05828857421875, 0.1455078125, 0.2822265625, -0.400634765625, 0.94921875, 0.70458984375, -0.40234375, ...
Can I use my Apple Watch to to top up?
3apple_pay_or_google_pay
[ 0.939453125, -0.53662109375, 8.46875, 0.343994140625, 1.447265625, -1.205078125, -0.91943359375, -0.9619140625, -1.0673828125, 1.2724609375, -0.253173828125, 2.15234375, 1.4384765625, -0.65185546875, 1.39453125, -0.1912841796875, -1.53515625, 0.1959228515625, 0.310791015625, -0...
The receipient doesn't see my money transfer.
66transfer_not_received_by_recipient
[ 0.51220703125, 0.896484375, -1.603515625, -0.364501953125, -0.5927734375, 6.9921875, 0.60693359375, 1.046875, 0.78955078125, 1.1279296875, -0.370361328125, 1.4658203125, 1.033203125, -0.71240234375, -1.2587890625, -0.84765625, 0.326416015625, -0.58544921875, -0.97802734375, -1....
Are there charges for receiving a SEPA transfer?
56top_up_by_bank_transfer_charge
[ -0.339111328125, 0.82666015625, -0.83349609375, -0.62060546875, 0.982421875, -0.391357421875, -0.0682373046875, 1.451171875, -0.448974609375, -0.81005859375, -1.251953125, -3.072265625, -1.2060546875, -0.36376953125, -2.4140625, 0.6025390625, 0.455810546875, -0.273193359375, -0.4...
I can't verify my ID.
68unable_to_verify_identity
[ -0.8876953125, 0.442626953125, 0.337646484375, 1.044921875, -0.048797607421875, 0.375244140625, -0.50244140625, 0.326416015625, -0.20947265625, 0.2264404296875, -0.2110595703125, -0.307373046875, -1.37890625, -0.64013671875, 0.7392578125, -1.22265625, 1.68359375, 0.313232421875, ...
top up did not complete
48pending_top_up
[ 1.078125, -0.66064453125, 0.424072265625, -0.84814453125, 0.89404296875, 0.658203125, 0.650390625, 0.3193359375, -0.767578125, -0.89794921875, -2.53515625, 0.87451171875, 0.266845703125, -0.521484375, -0.18798828125, -2.115234375, -0.1412353515625, -0.042755126953125, 0.436279296...
How do I get my top-up verification code?
71verify_top_up
[ 0.7197265625, -0.62890625, 1.0283203125, 1.134765625, 2.171875, -0.7294921875, 0.26806640625, 0.9892578125, -0.2003173828125, -0.798828125, -1.138671875, -1.3076171875, 0.04986572265625, -0.251953125, 0.1470947265625, -2.591796875, 1.263671875, 0.54150390625, 1.6943359375, -1.3...
When I made a purchase last Saturday, I was charged extra. Did I receive the right exchange rate?
18card_payment_wrong_exchange_rate
[ -1.6904296875, -0.76220703125, 0.16796875, -1.67578125, -0.51220703125, -0.37744140625, -0.56005859375, 0.216796875, 0.2392578125, -0.38330078125, -1.4765625, -0.82470703125, -0.66259765625, -0.814453125, 0.80517578125, 2.615234375, 1.341796875, 8.0859375, -1.560546875, -0.0577...
If I need more cards, are there any fees?
40getting_spare_card
[ -1.2939453125, 0.00399017333984375, 0.1981201171875, 1.0791015625, 1.140625, -1.55078125, -0.94482421875, -0.99609375, -0.7529296875, 1.2890625, 1.6650390625, -0.427490234375, 0.51806640625, 1.5205078125, -0.03515625, 1.0087890625, 0.11297607421875, -0.95849609375, 0.8583984375, ...
How many miles away is the ATM?
4atm_support
[ 0.92578125, 0.443603515625, -0.10797119140625, 6.90625, 1.69921875, -0.552734375, -0.1112060546875, -2.138671875, -0.82861328125, -0.164794921875, 1.435546875, -0.031524658203125, 0.49951171875, -0.1961669921875, -0.38427734375, -2.470703125, -0.33447265625, -1.921875, 3.58203125...
Will I be charged a fee for exchanging foreign currencies?
32exchange_charge
[ -0.69775390625, -1.73828125, -0.84619140625, -1.34765625, -0.86376953125, -0.912109375, -0.417236328125, -0.634765625, 0.50048828125, -0.162109375, -0.92578125, -1.4609375, -1.28125, -0.46484375, -0.276123046875, 1.5693359375, 0.439208984375, 1.9033203125, -0.830078125, 0.97656...
Is it possible to receive a Visa and a MasterCard?
73visa_or_mastercard
[ -1.001953125, 1.2568359375, -0.68994140625, 1.234375, -1.58203125, 0.8818359375, 0.052398681640625, -0.5439453125, -1.1669921875, 0.10589599609375, 2.05078125, 1.228515625, -0.60009765625, -0.6376953125, -0.374755859375, 0.65380859375, -0.6279296875, 0.00760650634765625, -0.68896...
Where can I exchange my money for EUR?
37fiat_currency_support
[ 0.5361328125, 0.2054443359375, 1.041015625, 1.5517578125, 2.060546875, 0.183349609375, -1.8232421875, -1.8525390625, 0.56396484375, 0.65234375, 0.23974609375, -0.35107421875, 1.01953125, -0.6435546875, -0.449462890625, -1.033203125, -0.2822265625, 0.5712890625, 0.0120620727539062...
My top up didn't work.
59top_up_failed
[ -0.275390625, -1.3505859375, -0.11859130859375, -1.5625, -0.03076171875, -0.284912109375, -0.397705078125, -0.2222900390625, -0.89794921875, -1.40625, -0.751953125, -0.036285400390625, -0.392333984375, 0.90283203125, 1.5908203125, -0.9033203125, -1.5205078125, -0.9716796875, -0.6...
i think someone is using my card to withdraw money. Someone stole my wallet. What can I do? it is urgent.
21cash_withdrawal_not_recognised
[ -1.6552734375, 0.94921875, -1.4619140625, 0.46435546875, 1.109375, -1.4619140625, 1.5126953125, 0.320068359375, -1.35546875, -1.9345703125, -1.568359375, -2.251953125, -0.2098388671875, -0.7109375, -2.333984375, -0.55029296875, 0.54736328125, -0.89794921875, 0.41357421875, 2.12...
I finally got my new card and was very excited to use it today. However, my payment kept declining. What is happening?
26declined_card_payment
[ -0.35888671875, -0.49560546875, -0.1673583984375, -1.0478515625, -2.15234375, -1.2119140625, -0.2359619140625, 0.546875, -1.1962890625, -1.1396484375, 0.5859375, 0.338623046875, -1.8818359375, -1.205078125, 4.26953125, 0.79248046875, 1.162109375, 1.5478515625, 0.9921875, -0.454...
How to decide if I get a Visa or Mastercard?
73visa_or_mastercard
[ -0.99560546875, 1.2919921875, -0.638671875, 1.263671875, -1.4951171875, 0.87060546875, 0.0086212158203125, -0.5830078125, -1.216796875, 0.0288238525390625, 1.9267578125, 1.166015625, -0.6279296875, -0.6796875, -0.38427734375, 0.578125, -0.65771484375, 0.0024662017822265625, -0.64...
Why did the disposable virtual card which I used to pay a gym subscription get denied?
72virtual_card_not_working
[ -0.8955078125, -0.00798797607421875, -0.7138671875, -1.5361328125, -1.724609375, -0.0538330078125, 0.042327880859375, 0.240478515625, -1.5966796875, -1.9775390625, 0.050994873046875, 0.3486328125, -1.1669921875, 0.0589599609375, 2.171875, 0.455078125, -1.0947265625, 0.7109375, -1...
I'd rather get a Mastercard
73visa_or_mastercard
[ -0.693359375, 1.0771484375, -0.81103515625, 1.1181640625, -1.7216796875, 0.85595703125, -0.1651611328125, -0.880859375, -1.0810546875, 0.416259765625, 2.541015625, 1.5380859375, -0.3896484375, -0.56298828125, -0.09820556640625, 0.75830078125, -0.7685546875, -0.114990234375, -0.67...
I tried to buy something online yesterday but it kept saying declined. Tried again today but same thing happened. What's broken?
28declined_transfer
[ 0.038421630859375, -0.6240234375, 0.962890625, -1.94921875, 0.06915283203125, 0.177978515625, -0.156494140625, 2.416015625, 0.48876953125, -0.0982666015625, -0.1591796875, -0.1407470703125, -0.462646484375, -1.3203125, 0.900390625, -0.83837890625, 0.3515625, 0.226318359375, 0.291...
What age do my kids need to be to use your service?
2age_limit
[ -0.35693359375, 8.1171875, -0.385986328125, 0.57861328125, 0.56005859375, 0.427978515625, 0.42333984375, 0.373291015625, -1.203125, 0.298828125, -0.394287109375, -0.93505859375, -1.5615234375, 0.276123046875, -2.1640625, 0.06915283203125, 0.31494140625, -0.54150390625, 0.33422851...
how do VR cards work
38get_disposable_virtual_card
[ 0.84423828125, -0.450439453125, 0.93359375, 0.81982421875, 0.54296875, 0.1256103515625, -0.978515625, -1.58984375, -1.5869140625, -0.63720703125, 0.99462890625, 0.9296875, 0.64892578125, 1.892578125, 0.472900390625, -0.0079498291015625, -1.142578125, -0.268310546875, -0.478515625...
I made a cash deposit almost a week ago but it's still not there!! please sort this out asap I need the money
7balance_not_updated_after_cheque_or_cash_deposit
[ -0.822265625, 0.37548828125, -0.96484375, -0.499755859375, -0.63671875, 1.15625, 8.375, 1.55859375, 0.2449951171875, -0.0550537109375, -1.185546875, -1.0146484375, -0.397216796875, -1.4541015625, -1.4150390625, -0.381591796875, -0.82373046875, -0.407470703125, -0.90673828125, 0...
Why would my transfer be declined? I've checked that I've put in all the right details, but it is still declined.
28declined_transfer
[ 0.01442718505859375, -0.218017578125, 0.966796875, -1.4013671875, -0.0126800537109375, 0.364013671875, -0.1439208984375, 1.5498046875, 0.273681640625, 0.1837158203125, 0.1451416015625, -0.1492919921875, -0.4130859375, -1.3095703125, 0.802734375, -0.650390625, -0.1588134765625, -0.1...
I want to get a disposable virtual card.
38get_disposable_virtual_card
[ -1.4384765625, 1.4541015625, -0.102294921875, 1.1611328125, -0.7568359375, 1.0771484375, -0.2027587890625, -1.59765625, -0.568359375, 0.8603515625, 2.111328125, 1.0966796875, 0.1826171875, 0.54345703125, -0.00568389892578125, 0.82373046875, -0.382080078125, -0.192138671875, -0.96...
Do I need any kind of documentation for the identity check?
69verify_my_identity
[ -0.826171875, 1.828125, 0.315185546875, 2.08203125, -0.513671875, 0.10858154296875, -0.29052734375, -1.2490234375, -0.2042236328125, 0.48583984375, 0.3759765625, -0.430908203125, -0.34423828125, 0.329833984375, -0.6484375, -0.19384765625, -0.63671875, -0.05914306640625, -0.583496...
I didn't take out money from an ATM but my app statement shows that I did. How can I fix this?
21cash_withdrawal_not_recognised
[ -1.6962890625, 0.572265625, -1.7138671875, 0.5869140625, 1.0205078125, -1.4609375, 2.11328125, 0.59130859375, -1.537109375, -2.033203125, -1.6650390625, -2.705078125, -0.623046875, -1.3046875, -2.86328125, -0.63818359375, 1.1201171875, -0.9111328125, 0.794921875, 2.642578125, ...
Are there any sort of fees involved for top of transfers?
56top_up_by_bank_transfer_charge
[ -0.59521484375, 0.65869140625, -0.72705078125, -0.9765625, -0.091552734375, 0.1063232421875, 0.576171875, 1.5595703125, -0.37109375, -0.7958984375, -1.1416015625, -2.892578125, -1.5751953125, -0.41455078125, -1.837890625, 1.5546875, -0.16943359375, -0.1524658203125, -1.0615234375...
How do I reset a forgotten passcode, please?
45passcode_forgotten
[ 1.14453125, 0.86669921875, -0.423095703125, -0.69921875, -0.9072265625, -0.2303466796875, 0.2127685546875, 0.73876953125, 0.3369140625, -1.078125, -0.89892578125, -2.109375, -1.2216796875, 1.4208984375, -0.459716796875, 0.374755859375, -0.39990234375, 0.0065765380859375, -0.23791...
What should I do if I've tried to enter my PIN too often?
50pin_blocked
[ 1.9072265625, -0.5771484375, 0.2210693359375, -0.91845703125, -0.83056640625, -1.7978515625, -0.238037109375, -0.1015625, 0.0311737060546875, -1.58984375, -1.0361328125, 0.161865234375, -0.040557861328125, 1.970703125, 1.6142578125, -0.748046875, -1.93359375, -1.0556640625, -0.09...
What happens if the ATM doesn't give me back my card?
19card_swallowed
[ 1.0576171875, 0.1658935546875, 0.4423828125, 1.986328125, 0.8671875, -0.94775390625, -0.8115234375, -1.427734375, -0.849609375, -0.315673828125, 0.342529296875, 1.431640625, -0.732421875, -0.1240234375, 1.1904296875, -2.263671875, 0.2890625, -1.720703125, 7.2890625, -0.6328125,...
What is the minimum age to open an account?
2age_limit
[ -0.09796142578125, 8.1640625, -0.344970703125, 0.60205078125, 0.5224609375, 0.59765625, 0.46240234375, 0.68359375, -1.275390625, 0.457763671875, -0.3134765625, -0.7734375, -1.4794921875, 0.29296875, -2.068359375, 0.08294677734375, 0.347900390625, -0.55126953125, 0.464599609375, ...
Help! I keep checking my account, but my refund is not showing. I requested that a seller refund my money a while back, but there is no money showing in my account. What can you do for me?
0Refund_not_showing_up
[ -1.697265625, -0.230712890625, -2.5859375, -3.044921875, -2.3671875, 1.7392578125, 1.01953125, -0.06976318359375, -0.33251953125, -1.328125, -1.24609375, -0.304443359375, -1.369140625, -1.3466796875, -1.1669921875, 1.185546875, -0.56298828125, -0.5244140625, -1.462890625, 1.092...
Is there currency exchange on this app?
34exchange_via_app
[ 0.2529296875, -0.403076171875, 1.0107421875, 0.454833984375, 1.71875, -1.7587890625, -1.365234375, -0.45703125, 1.2060546875, 0.873046875, -0.51806640625, -2.130859375, 0.28662109375, 1.8251953125, -1.14453125, -0.2000732421875, 1.2841796875, 2.330078125, -0.4892578125, 0.29077...
How long is it going to take for my funds to show in my account?
67transfer_timing
[ 0.12213134765625, -1.0458984375, -1.5537109375, -0.453857421875, 0.5595703125, 3.251953125, 0.646484375, 0.0391845703125, 0.010650634765625, -1.2236328125, -1.23046875, -0.7578125, 2.603515625, 0.1351318359375, -0.6494140625, -1.2978515625, -1.412109375, -0.7890625, -1.5166015625...
There is an extra $1 charge
35extra_charge_on_statement
[ 0.48876953125, -0.0236358642578125, 0.78955078125, -0.57666015625, 0.54052734375, -0.401123046875, -0.28466796875, -0.8203125, -0.7666015625, -0.611328125, -0.9462890625, 0.2841796875, 0.62841796875, -0.52783203125, -0.71240234375, 2.17578125, -0.59814453125, 0.036529541015625, -...